WEBVTT - Building an Empire on Free Code

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<v Speaker 1>Pushkin. Maybe the most valuable thing that corporations create today

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<v Speaker 1>is software. Just look at Google or Microsoft, two of

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<v Speaker 1>the biggest companies in the history of the world, worth

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<v Speaker 1>trillions of dollars, and they're built largely on lines of

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<v Speaker 1>code that tell computers what to do. So maybe one

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<v Speaker 1>of the most surprising things about the way technology works

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<v Speaker 1>today is how much code people give away for free.

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<v Speaker 1>In fact, most of the web runs on open source software,

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<v Speaker 1>software that's free for anyone to use, tweak, adapt, and share.

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<v Speaker 1>The Internet maybe the most important engine of twenty first

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<v Speaker 1>century capitalism is built on top of this hippieish open source,

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<v Speaker 1>free to be you and me dream. I'm Jake Goldstein,

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<v Speaker 1>and this is what's your problem. My guest today is

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<v Speaker 1>Matt mullen Wick. In two thousand and three, Matt co

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<v Speaker 1>created WordPress, a piece of open source software people could

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<v Speaker 1>use to publish blogs. Today, WordPress power is more than

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<v Speaker 1>forty percent of all the websites in the world, hundreds

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<v Speaker 1>of millions of sites. Matt is also the founder of

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<v Speaker 1>a for profit company called Automatic. His problem is this,

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<v Speaker 1>how do you build a multi billion dollar for profit

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<v Speaker 1>company on top of software that anyone can use for free?

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<v Speaker 1>So what's WordPress? WordPress is an open source operating system

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<v Speaker 1>for the web. So what's that mean. It means that

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<v Speaker 1>if you want to have a home on the web,

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<v Speaker 1>a place that you call your own, call a website,

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<v Speaker 1>back in my website, and WordPress can power that. And

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<v Speaker 1>because it's open source and created by the community, it's

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<v Speaker 1>constantly getting better, so that when you choose WordPress, you're

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<v Speaker 1>kind of pitching your wagon to a horse that is

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<v Speaker 1>like on a really great path, and that a lot

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<v Speaker 1>of other people are contributing to. You know, we do

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<v Speaker 1>major new releases of WordPress three times a year, and

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<v Speaker 1>typically five hundred plus people work on every single release.

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<v Speaker 1>And how many of those people are getting paid to

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<v Speaker 1>work on the release About five so almost none almost,

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<v Speaker 1>So hundreds of people are doing it for free because

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<v Speaker 1>they love it, because they believe in it, because it's

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<v Speaker 1>useful to them. So developers don't like writing the same

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<v Speaker 1>code twice, right, So often what they'll do is, once

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<v Speaker 1>they've solved the problem, they'll create what we usually call

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<v Speaker 1>a library, so that the next time another developer says

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<v Speaker 1>needs to multiply two numbers together or combine, you take

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<v Speaker 1>an image and turn it into grayscale as an existing

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<v Speaker 1>function or library that does that, and you put it

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<v Speaker 1>out there and you publish it today on the internet.

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<v Speaker 1>You might publish that on repository like GitHub, which is

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<v Speaker 1>a place where a lot of people put open source code.

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<v Speaker 1>But regardless of how you put it out there, if

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<v Speaker 1>you're building something, now, a lot of what developers do

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<v Speaker 1>is Google, So they search, they say, okay, how to

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<v Speaker 1>turn an image to grayscale in Python, which is a

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<v Speaker 1>name of a language, or PHP, which is another programming language.

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<v Speaker 1>And then you'll see tutorials and you see code examples,

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<v Speaker 1>and you see all these sorts of things, and so

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<v Speaker 1>that becomes kind of the shared knowledge that we use

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<v Speaker 1>to compose larger and larger things. And what's nice is that,

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<v Speaker 1>you know, maybe the first person who had to turn

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<v Speaker 1>an image from color to grayscale, that took them like

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<v Speaker 1>five days to figure out, right, because you have to

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<v Speaker 1>look at all the color codes and then figure out

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<v Speaker 1>where that maps two on the gradient of zero to

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<v Speaker 1>one hundred of white the black. But now I could

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<v Speaker 1>just Google for thirty seconds, have a function, and have

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<v Speaker 1>that and then I move on to my next problem.

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<v Speaker 1>And so this is basically what all modern technology is

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<v Speaker 1>built on is people sharing what they've solved already and

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<v Speaker 1>future people being able to build on top of it.

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<v Speaker 1>I love it. And you know, if you think of

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<v Speaker 1>the like standing on the shoulders of giants metaphor, it's

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<v Speaker 1>like the shoulders get higher and higher really fast this way, right,

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<v Speaker 1>because everybody builds their little block and then puts it

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<v Speaker 1>out there and everybody can grab the next block. I

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<v Speaker 1>Mean a question I have is if somebody is spending

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<v Speaker 1>five days to learn how to do this one little thing,

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<v Speaker 1>turn a color image into gray scale, and they're working

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<v Speaker 1>for a for profit company, Like, why would that for

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<v Speaker 1>profit company give away the product of that five days

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<v Speaker 1>of labor that they just paid for. Well, maybe what

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<v Speaker 1>that company is selling is advertising and they don't really

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<v Speaker 1>care about you know, turning images from color to gray scale.

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<v Speaker 1>That's just something that was along the way, like a

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<v Speaker 1>Google like like google some code or you know and

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<v Speaker 1>scram filter. So I think that, Um, what's the motivation

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<v Speaker 1>for people doing open source? And it's fun again one

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<v Speaker 1>if you're a coder, by the way, it is so

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<v Speaker 1>cool to know that code you wrote is running billions

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<v Speaker 1>of times a day all around the world. That is

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<v Speaker 1>like actually kind of like characters I typed on my

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<v Speaker 1>keyboard or now being executed countless times all over the internet. Um,

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<v Speaker 1>that's kind of fun so that I don't know, maybe

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<v Speaker 1>there's a thrill in that. I don't know what you

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<v Speaker 1>would call that, like the joy of a crafts persons

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<v Speaker 1>seeing their work used. Yeah, so okay, So that's an

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<v Speaker 1>example of a thing that should be open source. Is

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<v Speaker 1>there any setting you can think of where it makes

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<v Speaker 1>sense for an visual or a company, for whatever reason,

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<v Speaker 1>to not make their software open source. Well, companies might

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<v Speaker 1>say that this is my secret sauce reasonably, so right,

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<v Speaker 1>Like that seems like a like a software company is

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<v Speaker 1>in the business of selling software in some instances, yea

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<v Speaker 1>or no? I mean, I don't know. Is it reasonable

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<v Speaker 1>to say it's their secret saucer? Do you think it's

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<v Speaker 1>always a bad idea? I hold no judgment for how

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<v Speaker 1>people choose to license their code, whether they choose to

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<v Speaker 1>make it proprietary or open. I have personally chosen to

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<v Speaker 1>devote my life like the past, you know, twenties on

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<v Speaker 1>the nears and however long I'm still able to produce

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<v Speaker 1>useful code to creating open things because I want to

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<v Speaker 1>be part of upgrading humanity. I want to be a

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<v Speaker 1>good ancestor. I want to make it so that the

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<v Speaker 1>generations after can benefit from the code I've read, the

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<v Speaker 1>things I've learned, the work I've done, and build on

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<v Speaker 1>it in a way that takes us to ever greater

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<v Speaker 1>heights versus having to reinvent the wheel over and over again.

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<v Speaker 1>So okay, so that's the open source piece of it.

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<v Speaker 1>You've also built a big company that is for profit

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<v Speaker 1>that is adjacent, right, tell me about that. Yeah, So

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<v Speaker 1>I was having so much fun doing open source, I

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<v Speaker 1>had a question, maybe similar to what you said earlier,

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<v Speaker 1>which is like, how can I make a living doing this? Like,

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<v Speaker 1>you know, I love working with people and collaborating and

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<v Speaker 1>making this shared resource for humanity, but I still have

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<v Speaker 1>prosaic needs. I need to pay bills. So I started

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<v Speaker 1>to think of what could be a business around this.

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<v Speaker 1>So I found it a company called Automatic And basically,

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<v Speaker 1>we make add ons for WordPress. So we could sell

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<v Speaker 1>a plugin that enhances your WordPress, but that costs extra money.

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<v Speaker 1>We make it easy to run WordPress. So WordPress is

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<v Speaker 1>code that you can run yourself, but we can run

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<v Speaker 1>it for you and make it really easy. So we

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<v Speaker 1>charge for that, and then we've expanded into other services,

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<v Speaker 1>you know, around sort of creating more freedom on the

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<v Speaker 1>web and trying to allow people to express themselves, something

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<v Speaker 1>I personally get really jazzed about working on. And so

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<v Speaker 1>we have apps for podcasting in podcast we have apps

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<v Speaker 1>for journaling in day one, you know, for private encrypted

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<v Speaker 1>journals for publishing, and Tumblr and WordPress. So we're kind

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<v Speaker 1>of a little bit of a conglomerate now that makes

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<v Speaker 1>lots of software that we hope we can fill up

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<v Speaker 1>your home screen and more or less, how big is

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<v Speaker 1>the business? How big is automatic at this point? Way

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<v Speaker 1>bigger than I ever expected. Yeah, what started with me

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<v Speaker 1>and a couple of other folks just want to get

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<v Speaker 1>paid to work on WordPress. We're now about two thousand people.

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<v Speaker 1>And because we had this open source background of collaborating online,

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<v Speaker 1>we've actually been fully distributed from the very beginning. So

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<v Speaker 1>those two thousand people are actually in ninety seven countries.

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<v Speaker 1>You were remote forever for fifteen years, and then the

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<v Speaker 1>pandemic cam alogue in the world, for a very unfortunate reason,

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<v Speaker 1>sort of caught up with you. Yeah. So there's one

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<v Speaker 1>piece of it, when I've heard you talk about it

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<v Speaker 1>that is particularly interesting to me. You tell me if

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<v Speaker 1>I get it wrong. But it's this basic idea that

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<v Speaker 1>when you really get to a high level of this

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<v Speaker 1>remote or distributed work, people are mostly working asynchronous lee

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<v Speaker 1>so they don't have to be working at the same time.

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<v Speaker 1>And you talk about this idea of moving from a

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<v Speaker 1>sort of you know, synchronous conversation based work culture to

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<v Speaker 1>an asynchronous writing based work culture, and that seems like

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<v Speaker 1>a big hard leap to me. Like, I write for

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<v Speaker 1>a living, I wrote a book, I wrote for newspapers,

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<v Speaker 1>like I know how to write. But the idea of having,

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<v Speaker 1>you know, a fundamentally writing based relationship with my colleagues

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<v Speaker 1>rather than a fundamentally conversation synchronous conversation based relationship with

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<v Speaker 1>my colleague seems super hard. Like that leap seems giant

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<v Speaker 1>to me. So I'm curious how you've done it. There's

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<v Speaker 1>so much opportunity in the world just from taking something

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<v Speaker 1>that people take for granted and just take it off

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<v Speaker 1>the shelf and use it exactly as it is and

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<v Speaker 1>really breaking it down and questioning the assumptions. Yeah, I

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<v Speaker 1>know we've done it this way for one hundred years,

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<v Speaker 1>but what are we really trying to accomplish and is

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<v Speaker 1>there a different way we could accomplish the same thing

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<v Speaker 1>first principles they call that. Yeah, it's how we arrive

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<v Speaker 1>todays synchronous work. So, by the way, this is kind

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<v Speaker 1>of how open source works because right when there's people

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<v Speaker 1>all over the world working on a shared code base,

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<v Speaker 1>right the code exists on the Internet. Anyone can go

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<v Speaker 1>see it and make a change to it or propose

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<v Speaker 1>a change to it, and I don't need to be

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<v Speaker 1>there while they're doing that. So I think that's so

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<v Speaker 1>much of our particularly how we did information work kind

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<v Speaker 1>of inherited a corporate mentality from factories and you kind

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<v Speaker 1>of do it need everyone in the same building working

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<v Speaker 1>on the same car to like build the car. But

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<v Speaker 1>when I would walk through offices and just see rows

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<v Speaker 1>and rows of people with headphones on looking at their computers, Like,

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<v Speaker 1>why do they need to be in the same room

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<v Speaker 1>to do this? Yes, And what is the advantage of

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<v Speaker 1>them being in the same room. Well, there's a difference

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<v Speaker 1>between the same room and the same time, right, Like

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<v Speaker 1>I think I'm bought in on don't need to be

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<v Speaker 1>in the same room, But I'm struggling to make the

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<v Speaker 1>leap of not at the same time for a lot

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<v Speaker 1>of complicated communication. I really like to talk to people.

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<v Speaker 1>I could tell you're the right job. I suppose I'm

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<v Speaker 1>not a good right Literally, my job is talking to

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<v Speaker 1>people's syncreticy So maybe I'm the wrong person to evaluate.

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<v Speaker 1>So let me ask you this in terms of you know,

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<v Speaker 1>you've been doing this. You've been running a distributed company

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<v Speaker 1>for what fifteen years now more right, for a long

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<v Speaker 1>time time, So you know, I think you must know

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<v Speaker 1>things that would be useful for lots of people to learn.

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<v Speaker 1>Right now, lots of people are trying to figure out

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<v Speaker 1>things that you've spent seventeen years figuring out, right, So

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<v Speaker 1>is there some you know to be a little bit

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<v Speaker 1>reductive or didactic, just things you've learned that you want

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<v Speaker 1>to tell people who are just trying to figure out

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<v Speaker 1>how to do distribute at work that you learned the

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<v Speaker 1>hard way. I'll say one two things. One is a

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<v Speaker 1>subset of the other. So the first thing is, there

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<v Speaker 1>is so much benefit to invest in improving your writing.

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<v Speaker 1>Clarity of written communication as a superpower will multiply everything

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<v Speaker 1>you do. And you know written communication is and everything. Yeah,

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<v Speaker 1>but if you can you know, read a book about writing,

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<v Speaker 1>or edit your own writing as someone else to edit it. Whatever,

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<v Speaker 1>the processes that improves the quality of your your written

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<v Speaker 1>communication will pay back many fold. Just just to contextualize,

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<v Speaker 1>I mean, presumably the ideas written communication becomes profoundly more

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<v Speaker 1>important when you're working asynchronously, Right when you can't just

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<v Speaker 1>have a conversation with your colleague and you have to

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<v Speaker 1>write them a message. Yeah, the written word is really sticky.

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<v Speaker 1>We obviously have lots of options now, and there's still

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<v Speaker 1>something about the written word that can you know, move society.

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<v Speaker 1>You know, it can inspire you know a thousand, build

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<v Speaker 1>millions of people. It can you know, call people to

0:13:57.876 --> 0:14:00.196
<v Speaker 1>the ocean. It can call people to work, and call people,

0:14:00.636 --> 0:14:03.276
<v Speaker 1>you know, make them imagine a world beyond and live

0:14:03.276 --> 0:14:05.196
<v Speaker 1>their life in a totally different way just words on

0:14:05.236 --> 0:14:10.196
<v Speaker 1>a page. And yet I find the hardest written communications

0:14:10.196 --> 0:14:12.116
<v Speaker 1>for me in a work context. The place where I

0:14:12.196 --> 0:14:16.956
<v Speaker 1>most want to have a synchronous conversation is where there

0:14:16.956 --> 0:14:20.036
<v Speaker 1>emotional issues at play, when somebody's mad at somebody else

0:14:20.316 --> 0:14:22.756
<v Speaker 1>and I'm trying to figure out what's going on. Like,

0:14:22.956 --> 0:14:28.756
<v Speaker 1>That's when I really want a synchronous conversation because the

0:14:28.836 --> 0:14:33.356
<v Speaker 1>tone and the subtext is what I find hardest to

0:14:33.396 --> 0:14:38.556
<v Speaker 1>get in written communication, the sort of emotional subtext and

0:14:38.636 --> 0:14:41.556
<v Speaker 1>like power dynamics, those are the things that I find

0:14:41.636 --> 0:14:47.756
<v Speaker 1>really hard in writing at work totally. Yeah. So, yeah,

0:14:47.796 --> 0:14:49.676
<v Speaker 1>that's a that's a good time to talk to someone.

0:14:49.796 --> 0:14:53.596
<v Speaker 1>I'm gonna I'm not gonna argue against that, and it

0:14:53.596 --> 0:14:58.196
<v Speaker 1>could be very valuable to see. You know. One thing

0:14:58.236 --> 0:15:00.756
<v Speaker 1>that's common for us is if we find we're typing

0:15:00.756 --> 0:15:04.716
<v Speaker 1>to each other a lot and you know, just getting

0:15:04.756 --> 0:15:06.556
<v Speaker 1>more and more worked up, it's a good time to

0:15:06.556 --> 0:15:08.996
<v Speaker 1>pick up the phone. Yeah. But writing is just a

0:15:09.196 --> 0:15:15.756
<v Speaker 1>upset of communication, and fundamentally, all all human problems are

0:15:16.076 --> 0:15:20.116
<v Speaker 1>are usually a function of communication. Yeah, right, the myth

0:15:20.156 --> 0:15:23.636
<v Speaker 1>of separation, this idea that we're not all connected, and

0:15:24.796 --> 0:15:27.316
<v Speaker 1>failures of communication are I think the source of all

0:15:27.396 --> 0:15:35.916
<v Speaker 1>human suffering. After the break, how Automatic competes against giant

0:15:36.036 --> 0:15:40.516
<v Speaker 1>for profit companies that also build on WordPress and Matt's

0:15:40.556 --> 0:15:44.076
<v Speaker 1>plans for Tumblr, the old social media platform that Automatic

0:15:44.116 --> 0:15:54.276
<v Speaker 1>bought back in twenty nineteen. That's the end of the ads.

0:15:54.716 --> 0:15:57.476
<v Speaker 1>Now we're going back to the show. So I'm curious.

0:15:57.556 --> 0:15:59.716
<v Speaker 1>I find it interesting in general to talk to people

0:15:59.756 --> 0:16:02.156
<v Speaker 1>about things they haven't figured out yet, the things they're

0:16:02.156 --> 0:16:05.796
<v Speaker 1>working on now but don't quite know. I'll say our

0:16:05.876 --> 0:16:08.836
<v Speaker 1>big problem. Yeah, you know, we talked a lot about

0:16:08.836 --> 0:16:13.796
<v Speaker 1>open source and the fun of contributing now, and you

0:16:13.836 --> 0:16:16.116
<v Speaker 1>said companies might not want to do that because they

0:16:16.156 --> 0:16:19.236
<v Speaker 1>want to keep their secret sauce or something. There's another

0:16:19.316 --> 0:16:24.196
<v Speaker 1>problem that happens, so open source can fail when it's

0:16:24.236 --> 0:16:31.676
<v Speaker 1>successful through something called a free rider problem. So imagine

0:16:32.156 --> 0:16:34.956
<v Speaker 1>if people got a lot of benefit from this open

0:16:34.996 --> 0:16:39.636
<v Speaker 1>source code, but they didn't improve it, they didn't give

0:16:39.636 --> 0:16:43.516
<v Speaker 1>back their improvements, and then the people who were working

0:16:43.516 --> 0:16:47.156
<v Speaker 1>on improving it, you know, didn't get any of the

0:16:47.236 --> 0:16:49.316
<v Speaker 1>benefit or money from it, and so they eventually just

0:16:49.356 --> 0:16:51.956
<v Speaker 1>gave up and worked on other things. Then that sort

0:16:51.956 --> 0:16:54.876
<v Speaker 1>of core would die. So I would say the big

0:16:54.916 --> 0:17:00.676
<v Speaker 1>problem of open source is how to close the loop

0:17:00.716 --> 0:17:05.556
<v Speaker 1>of people using it and contributing to it. So in WordPress,

0:17:05.596 --> 0:17:10.676
<v Speaker 1>for example, you can get WordPress from my automatic at

0:17:10.676 --> 0:17:14.596
<v Speaker 1>WordPress dot com. You could also get it from go Daddy,

0:17:15.316 --> 0:17:19.916
<v Speaker 1>or from blue host, or from Amazon or Google or

0:17:20.036 --> 0:17:22.676
<v Speaker 1>a lot of other places. And these companies will take

0:17:22.716 --> 0:17:24.836
<v Speaker 1>your money, but they won't put any of that back

0:17:24.876 --> 0:17:28.596
<v Speaker 1>into developing WordPress and just To be clear, GoDaddy is

0:17:28.716 --> 0:17:33.036
<v Speaker 1>using WordPress. They're taking the WordPress software that is created

0:17:33.076 --> 0:17:36.196
<v Speaker 1>by everyone in the world all the time, and they're

0:17:36.316 --> 0:17:39.436
<v Speaker 1>using it because it's open source and they can. But

0:17:39.476 --> 0:17:42.676
<v Speaker 1>they're not sort of part of this open source community.

0:17:42.716 --> 0:17:44.796
<v Speaker 1>They're just taking the software and selling it to me,

0:17:45.476 --> 0:17:50.796
<v Speaker 1>which is totally fine, allowed by the license, by the community,

0:17:50.796 --> 0:17:53.436
<v Speaker 1>by everything, and they're not breaking the rules. But but

0:17:53.556 --> 0:17:56.796
<v Speaker 1>so why is it a problem? What's the problem? I

0:17:56.836 --> 0:18:00.556
<v Speaker 1>guess another way they framed a problem would be that

0:18:00.676 --> 0:18:08.316
<v Speaker 1>the companies who are only motivated by profits, yeah, could

0:18:08.516 --> 0:18:18.196
<v Speaker 1>out come peat the companies that also can shibute back, right, Like,

0:18:18.276 --> 0:18:20.716
<v Speaker 1>at some point they could outcompete automatic. And so you've

0:18:20.716 --> 0:18:23.876
<v Speaker 1>built this thing and you are dedicating your life to

0:18:23.916 --> 0:18:26.956
<v Speaker 1>the open weab and open source, but they might I

0:18:26.956 --> 0:18:30.476
<v Speaker 1>don't know, execute better, be better capitalized and put you

0:18:30.516 --> 0:18:33.876
<v Speaker 1>out of business and sort of shut down the openness.

0:18:35.116 --> 0:18:37.956
<v Speaker 1>But one example is like by taking some of those

0:18:37.956 --> 0:18:41.796
<v Speaker 1>profits and investing in advertising, so now of a sudden,

0:18:41.796 --> 0:18:45.476
<v Speaker 1>they're buying Super Bowl commercials or buying ads on Google,

0:18:45.556 --> 0:18:47.956
<v Speaker 1>so that when you search for WordPress, you know, the

0:18:47.996 --> 0:18:51.036
<v Speaker 1>first four or five results aren't like actually the community,

0:18:51.316 --> 0:18:53.756
<v Speaker 1>they're so in paying to be at the top, and

0:18:53.836 --> 0:18:58.156
<v Speaker 1>so capital that gets capital that is happening, right, Like

0:18:58.236 --> 0:19:01.396
<v Speaker 1>go Toady had a Super Bowl ad. Yeah, so what

0:19:01.476 --> 0:19:04.596
<v Speaker 1>do you do about that? Well, I thought I could

0:19:04.596 --> 0:19:06.636
<v Speaker 1>go on podcasts and tell people about it and that

0:19:06.716 --> 0:19:09.676
<v Speaker 1>might help. Here we are, it's about a Super Bowl

0:19:09.676 --> 0:19:13.116
<v Speaker 1>at but it's what I got. Well, I think that

0:19:13.796 --> 0:19:17.516
<v Speaker 1>I think that people really care. So if they knew

0:19:18.756 --> 0:19:21.956
<v Speaker 1>about the philosophy and the community and kind of what

0:19:21.996 --> 0:19:24.916
<v Speaker 1>we're trying to create over the long term, that we're

0:19:24.916 --> 0:19:26.756
<v Speaker 1>trying to build software that's going to be around in

0:19:26.796 --> 0:19:29.436
<v Speaker 1>one hundred years, people would be excited to be a

0:19:29.436 --> 0:19:34.196
<v Speaker 1>part of that. And luckily, money can't buy love, right,

0:19:34.236 --> 0:19:40.196
<v Speaker 1>So there's forces in the universe and even in capitalism

0:19:40.316 --> 0:19:44.676
<v Speaker 1>far far stronger than dollars. And so essentially what we're

0:19:44.716 --> 0:19:47.276
<v Speaker 1>betting on is that those forces win in the long term.

0:19:47.756 --> 0:19:50.076
<v Speaker 1>But we also have to do a good job at

0:19:50.076 --> 0:19:53.396
<v Speaker 1>telling our story, at being out there, at sort of

0:19:53.436 --> 0:19:55.596
<v Speaker 1>making it easy for people who contribute and get involved.

0:19:55.916 --> 0:19:58.196
<v Speaker 1>If we don't do a good job there, WordPress will

0:19:58.196 --> 0:20:00.036
<v Speaker 1>fail and it will die and it will just be

0:20:00.596 --> 0:20:03.436
<v Speaker 1>you know, one of the thousands of open source projects

0:20:03.436 --> 0:20:05.996
<v Speaker 1>that have withered on the vine and died. But if

0:20:05.996 --> 0:20:09.516
<v Speaker 1>we get this right, it could be something that, you know,

0:20:09.756 --> 0:20:11.716
<v Speaker 1>a thousand years from now, they were running WordPress on

0:20:11.796 --> 0:20:16.956
<v Speaker 1>Mars or in other galaxies. That is good, big that's

0:20:16.996 --> 0:20:20.316
<v Speaker 1>a good big frame a word press in another galaxy,

0:20:20.516 --> 0:20:22.996
<v Speaker 1>like not even another solar system. Just go all the way.

0:20:25.476 --> 0:20:29.556
<v Speaker 1>Let's talk briefly about Tumbler. How's Tumbler going? You bought it.

0:20:30.156 --> 0:20:34.236
<v Speaker 1>I downloaded it for this conversation. I don't quite get it, Like,

0:20:34.316 --> 0:20:36.996
<v Speaker 1>can you help me get it? Help me love Tumbler.

0:20:38.876 --> 0:20:43.436
<v Speaker 1>Tumbler is a blogging system. It's a social network. It

0:20:43.476 --> 0:20:45.396
<v Speaker 1>was one of the original ones. It was quite good

0:20:45.796 --> 0:20:50.196
<v Speaker 1>under after it got bought for a billion dollars by

0:20:50.236 --> 0:20:54.676
<v Speaker 1>Yahoo in like twenty twelve, it was kind of mismanaged

0:20:54.916 --> 0:20:58.636
<v Speaker 1>and withered a bit on the vine. We bought it

0:20:58.676 --> 0:21:01.796
<v Speaker 1>to revive it, and part of why we bought it

0:21:01.836 --> 0:21:05.276
<v Speaker 1>was it turned out the kids are still there. So

0:21:05.876 --> 0:21:10.036
<v Speaker 1>Tumbler's primary demographic is thirteen to twenty four. So I

0:21:10.076 --> 0:21:13.316
<v Speaker 1>think always youth has wanted a place where their parents weren't,

0:21:13.916 --> 0:21:18.396
<v Speaker 1>someplace that was maybe a little even harder to figure

0:21:18.396 --> 0:21:20.676
<v Speaker 1>out it, kind of like Snap was in their early days.

0:21:20.676 --> 0:21:22.516
<v Speaker 1>So like not supposed to get it. The fact that

0:21:22.556 --> 0:21:24.396
<v Speaker 1>I don't get it as a feature not a bug.

0:21:24.476 --> 0:21:27.396
<v Speaker 1>I'd buy that. Well. I would say that the fact

0:21:27.396 --> 0:21:30.116
<v Speaker 1>that you don't get it right now is probably why

0:21:30.596 --> 0:21:36.156
<v Speaker 1>kids love it, ye or younger folks really like having

0:21:36.196 --> 0:21:41.236
<v Speaker 1>their own space. So essentially, by anchoring Tumbler on art

0:21:41.316 --> 0:21:43.356
<v Speaker 1>and artists, which was always kind of the core of it,

0:21:43.436 --> 0:21:47.916
<v Speaker 1>like people sharing their creativity, we're creating like a third space,

0:21:48.796 --> 0:21:51.556
<v Speaker 1>like a place that's not like you need to be

0:21:51.556 --> 0:21:54.636
<v Speaker 1>professional like LinkedIn, or be fancy like Instagram, but someplace

0:21:54.676 --> 0:21:57.596
<v Speaker 1>you can just go like, be weird, be creative, be yourself.

0:21:59.076 --> 0:22:01.396
<v Speaker 1>And it turns out the Internet wants that and needs

0:22:01.396 --> 0:22:07.156
<v Speaker 1>it now. Our challenge is running a social network is

0:22:07.196 --> 0:22:13.356
<v Speaker 1>both technically and shistically very difficult to make the algorithms

0:22:13.396 --> 0:22:16.476
<v Speaker 1>that show people what they want but don't inflame things,

0:22:16.676 --> 0:22:20.676
<v Speaker 1>to garden and curate the community so that it has

0:22:20.716 --> 0:22:23.596
<v Speaker 1>positive interactions but not like hate speech or violence or

0:22:23.636 --> 0:22:27.916
<v Speaker 1>anything like that. Is you know, you'll never here recriticize

0:22:27.956 --> 0:22:31.396
<v Speaker 1>Facebook for that because it is a really really hard

0:22:31.396 --> 0:22:33.716
<v Speaker 1>problem to do. Its scale. Tell me, so, you know,

0:22:34.956 --> 0:22:37.716
<v Speaker 1>tell me about the well, I assume I saw what

0:22:37.756 --> 0:22:41.956
<v Speaker 1>you said before that Tumbler is open source, I mean

0:22:42.116 --> 0:22:46.596
<v Speaker 1>sort of fitting into your broader galactic worldview, and what

0:22:46.636 --> 0:22:48.476
<v Speaker 1>does that mean? Right, So what does it mean to

0:22:48.516 --> 0:22:51.276
<v Speaker 1>have an open source social network and in what important

0:22:51.316 --> 0:22:54.796
<v Speaker 1>ways is it different from other big social networks along

0:22:54.876 --> 0:22:59.396
<v Speaker 1>that time? Tumbler was and is proprietary software when we

0:22:59.476 --> 0:23:01.916
<v Speaker 1>bought it. But what we're doing is we're actually switching

0:23:01.916 --> 0:23:05.356
<v Speaker 1>it to WordPress. So one of the projects, and it's

0:23:05.396 --> 0:23:09.316
<v Speaker 1>going to take years because it's it's big, is over

0:23:09.396 --> 0:23:11.956
<v Speaker 1>half a million blogs on Tumblr that we've got to

0:23:11.996 --> 0:23:13.916
<v Speaker 1>migrate over. So it's just a lot of data, a

0:23:13.916 --> 0:23:17.036
<v Speaker 1>lot of things support, but we're actually switching those all

0:23:17.036 --> 0:23:19.316
<v Speaker 1>to be power my WordPress underneath, and so those will

0:23:19.356 --> 0:23:21.836
<v Speaker 1>all be part of the open web as we do it.

0:23:22.036 --> 0:23:26.316
<v Speaker 1>So like in terms of whatever algorithms there are that

0:23:26.396 --> 0:23:30.596
<v Speaker 1>you know shows you content or serves you ads, like,

0:23:30.876 --> 0:23:35.956
<v Speaker 1>are those open or it will be Yeah, So that's

0:23:36.316 --> 0:23:38.756
<v Speaker 1>that's what that's what we're grading. We're relutely building that

0:23:38.876 --> 0:23:41.596
<v Speaker 1>right now. So you'll be able to see like why

0:23:41.676 --> 0:23:44.396
<v Speaker 1>am I getting served these certain things. You'll be able

0:23:44.436 --> 0:23:47.996
<v Speaker 1>to see exactly the code that's choosing which posts they're

0:23:48.036 --> 0:23:51.036
<v Speaker 1>served at the top for you and you'll be able

0:23:51.076 --> 0:23:54.396
<v Speaker 1>to choose other algorithms if you want, maybe create your

0:23:54.436 --> 0:23:57.316
<v Speaker 1>own and put it up there. That feels big and

0:23:57.356 --> 0:23:59.756
<v Speaker 1>exciting to me? Is it? And if so, why we'll

0:23:59.796 --> 0:24:04.716
<v Speaker 1>see you know. I mean, honestly, this hasn't been done before.

0:24:04.876 --> 0:24:10.076
<v Speaker 1>It's kind of new in society. But fundamentally, I want

0:24:10.076 --> 0:24:14.476
<v Speaker 1>people to have freedom and autonomy. And right now you

0:24:14.716 --> 0:24:20.476
<v Speaker 1>you know, you get whatever algorithm TikTok, Facebook, Instagram decide

0:24:20.516 --> 0:24:23.596
<v Speaker 1>to serve you, and that aligns with your interests to

0:24:23.636 --> 0:24:25.956
<v Speaker 1>an extent. It also aligns with their interests to an extent.

0:24:26.596 --> 0:24:28.796
<v Speaker 1>Like what will happen if we allow people to have

0:24:28.876 --> 0:24:33.836
<v Speaker 1>complete autonomy and choice there? Maybe it fails because people

0:24:33.916 --> 0:24:37.476
<v Speaker 1>say they just want to you know, see MPR New

0:24:37.516 --> 0:24:41.796
<v Speaker 1>Yorker articles. But you know, when TikTok serves them, you know,

0:24:41.876 --> 0:24:45.876
<v Speaker 1>the more like carbohydrates of information or entertainment, that's what

0:24:45.876 --> 0:24:48.556
<v Speaker 1>they actually choose. So they say they want to eat healthy,

0:24:48.596 --> 0:24:51.156
<v Speaker 1>but they really choose something, but don't plausible When you

0:24:51.156 --> 0:24:53.916
<v Speaker 1>put it that way, it seems plausible. Yeah, yeah, But

0:24:54.036 --> 0:24:57.716
<v Speaker 1>I mean naturally I could put you know, a thousand

0:24:57.756 --> 0:25:00.436
<v Speaker 1>candies in front of you and at some point you'd

0:25:00.436 --> 0:25:07.396
<v Speaker 1>stop eating them in a minute. The Lightning Round, including

0:25:07.396 --> 0:25:10.356
<v Speaker 1>a couple of things Matt thinks shouldn't be open sourced,

0:25:10.676 --> 0:25:21.516
<v Speaker 1>and his favorite feature on a very high end toilet. Now,

0:25:21.556 --> 0:25:24.156
<v Speaker 1>let's get back to the show. Let's do the Lightning round.

0:25:25.156 --> 0:25:27.516
<v Speaker 1>Given that you've been sort of, you know, building the

0:25:27.596 --> 0:25:31.236
<v Speaker 1>web in a pretty significant way for twenty years or so,

0:25:31.556 --> 0:25:33.796
<v Speaker 1>what do you think you understand about the Web that

0:25:33.876 --> 0:25:38.996
<v Speaker 1>most people don't. Something I understand about the Web that

0:25:39.036 --> 0:25:44.516
<v Speaker 1>most people don't is that we don't have to accept

0:25:44.556 --> 0:25:48.356
<v Speaker 1>things the way things are. It is eminently possible to

0:25:48.476 --> 0:25:51.636
<v Speaker 1>change it and modified, especially on the web, and it

0:25:51.676 --> 0:25:55.556
<v Speaker 1>can be so incredibly freeing. What's your favorite feature on

0:25:55.596 --> 0:26:05.756
<v Speaker 1>a total neores toilet? Definitely the heated seats nice. What's

0:26:05.756 --> 0:26:08.196
<v Speaker 1>something in the world that should not be open sourced?

0:26:08.436 --> 0:26:12.556
<v Speaker 1>Doesn't have to be software? Anything to me open source

0:26:12.716 --> 0:26:15.156
<v Speaker 1>you want to see more of. So if there were

0:26:15.356 --> 0:26:19.916
<v Speaker 1>technology for harming people, I wouldn't want that shared or

0:26:19.956 --> 0:26:25.036
<v Speaker 1>open source weapons, viruses, etc. Is right? Do you play

0:26:25.196 --> 0:26:29.276
<v Speaker 1>jazz saxophone? Is that right? Right? I did? Who do

0:26:29.316 --> 0:26:34.916
<v Speaker 1>you think is a particularly underrated jazz musician? Particularly underrated

0:26:35.076 --> 0:26:46.036
<v Speaker 1>jazz musician? Oh, give me a moment Jacob Collier. He's

0:26:46.036 --> 0:26:48.036
<v Speaker 1>actually seen as a little bit of pop musician. He

0:26:48.076 --> 0:26:49.956
<v Speaker 1>came up on YouTube and everything, but I think he's

0:26:49.996 --> 0:26:56.036
<v Speaker 1>one of the most talented instrumentalists alive today. Wow. Interesting good.

0:26:57.556 --> 0:27:00.556
<v Speaker 1>I've also read that you can type really fast using

0:27:00.596 --> 0:27:03.676
<v Speaker 1>the Is that the divor jack keyboard like the other keyboard?

0:27:03.716 --> 0:27:08.796
<v Speaker 1>That's like better basically? And I'm curious, are there other

0:27:09.316 --> 0:27:13.076
<v Speaker 1>sort of optimizations life hacks like that that you've done,

0:27:13.156 --> 0:27:15.316
<v Speaker 1>or there are other things where you've just done the

0:27:15.396 --> 0:27:18.396
<v Speaker 1>better way thing that most people don't do. Yeah, typing

0:27:18.556 --> 0:27:21.396
<v Speaker 1>is definitely a different Typing layout is something I'm glad

0:27:21.436 --> 0:27:24.596
<v Speaker 1>I invested in many years ago. You know. The other

0:27:24.636 --> 0:27:29.156
<v Speaker 1>thing is it just and technology. It really does benefit

0:27:29.236 --> 0:27:32.316
<v Speaker 1>you to update as frequently as possible, and so I'm

0:27:32.316 --> 0:27:34.876
<v Speaker 1>always surprised when I see people with an older phone

0:27:35.036 --> 0:27:38.196
<v Speaker 1>or computer or who have a ton of app updates

0:27:38.196 --> 0:27:40.916
<v Speaker 1>they haven't applied, especially when you think of how many

0:27:40.916 --> 0:27:42.356
<v Speaker 1>times you look at your phone and how much time

0:27:42.396 --> 0:27:46.356
<v Speaker 1>you spend on these tools. Assuming you do, I think

0:27:46.356 --> 0:27:49.796
<v Speaker 1>it is worthwhile to always invest in the latest and

0:27:49.836 --> 0:27:54.196
<v Speaker 1>greatest good. Okay, two more, what's one piece of advice

0:27:54.196 --> 0:27:56.436
<v Speaker 1>you'd give to somebody trying to solve a hard problem.

0:27:58.316 --> 0:28:03.876
<v Speaker 1>Unplug So just force yourself to be bored and sit

0:28:03.916 --> 0:28:07.756
<v Speaker 1>with it, Meditate, take a walk, but like remove yourself

0:28:07.756 --> 0:28:12.436
<v Speaker 1>from distractions. If everything goes well, what problem will you

0:28:12.476 --> 0:28:16.916
<v Speaker 1>be trying to solve in five years? I think how

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<v Speaker 1>to to manage and scale at ten thousand person plus organization?

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<v Speaker 1>How big is it now? Two thousand? So that's a

0:28:27.516 --> 0:28:29.956
<v Speaker 1>lot of growth getting from two to ten. It's a

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<v Speaker 1>big leap already. Dan Matt Mullinweg is the co creator

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<v Speaker 1>of WordPress and the founder of Automatic. Today's show was

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<v Speaker 1>produced by Edith Russelo, edited by Robert Smith, and engineered

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<v Speaker 1>by Amanda ka Wong. I'm Jacob Woldstin, and I would

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<v Speaker 1>love to know what you think of the show, what

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<v Speaker 1>you want us to do differently, What guests do you

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<v Speaker 1>think we should book? Please really please email us at

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<v Speaker 1>problem at pushkin dot fm. Once again, that's problem at

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<v Speaker 1>Pushkin dot fm, or you can find me on Twitter

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<v Speaker 1>at Jacob Wildstein. We'll be back next week with another

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<v Speaker 1>episode of What's Your Problem.