WEBVTT - Let them know you got it

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<v Speaker 1>Welcome to Before Breakfast, a production of I Heart Radio.

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<v Speaker 1>Good Morning, This is Laura. Welcome to the Before Breakfast podcast.

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<v Speaker 1>Today's tip is to let people know you have received

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<v Speaker 1>and understood their message. Whenever there might be ambiguity, Knowing

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<v Speaker 1>something is in process or approved can cut down on

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<v Speaker 1>a lot of worry. So in radio and military communication,

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<v Speaker 1>it is common to acknowledge a message by saying Roger.

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<v Speaker 1>It used to be that roger was the word in

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<v Speaker 1>the phonetic alphabet to signify the letter R, although it

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<v Speaker 1>now seems to be romeo, with roger standing in for

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<v Speaker 1>R as in received. Saying roger means you got the message.

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<v Speaker 1>That is especially important for radio communication, which can often

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<v Speaker 1>be garbled, but we also need to say roger, if

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<v Speaker 1>not literally, for other forms of communication. Your colleagues and

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<v Speaker 1>friends want to know that their message was heard and

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<v Speaker 1>that plans are unfolding in the ways they expect. So

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<v Speaker 1>when you receive a message about information, you need to

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<v Speaker 1>know and take action upon acknowledge it. If a colleague

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<v Speaker 1>sends an agenda for a meeting, say thanks, see you Monday.

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<v Speaker 1>That will let him know that you are on the

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<v Speaker 1>same page about the meeting. He doesn't need to worry

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<v Speaker 1>that you will be sending an email Monday morning frantically

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<v Speaker 1>asking where the agenda is. He can also be reasonably

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<v Speaker 1>sure that the agenda is okay. Saying Roger isn't the

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<v Speaker 1>same as saying everything is approved. But if you got it,

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<v Speaker 1>he can rest assured that it is on you if

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<v Speaker 1>you don't look at it before Monday, so he feels

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<v Speaker 1>better about life in general. When you acknowledge a message,

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<v Speaker 1>you don't leave the sender wondering whether their message was

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<v Speaker 1>overlooked or misdirected to spam. You let them know you

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<v Speaker 1>are in sync. Now. I know that sometimes when people

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<v Speaker 1>receive a message with an assignment or a question, they

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<v Speaker 1>delay responding until they have done whatever it is that

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<v Speaker 1>the message is requesting, and this does make sense because

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<v Speaker 1>it means fewer messages. We all want fewer messages. But

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<v Speaker 1>unless you know you will fulfill the request really quickly,

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<v Speaker 1>the sender will appreciate a response in the meantime To

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<v Speaker 1>let them know you are on it. Something simple can

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<v Speaker 1>suffice like got it, will do? Or great question, I'll

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<v Speaker 1>look into it and get back to you, or if

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<v Speaker 1>you'd like to give the person a time frame this

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<v Speaker 1>is an added bonus good question. I plan to get

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<v Speaker 1>you some answers Tuesday. Now, I am not saying you

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<v Speaker 1>have to reply to everything. Some stuff is just out there,

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<v Speaker 1>and you know, if you are one of hundreds of

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<v Speaker 1>people receiving something, or if it is a pitch that

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<v Speaker 1>you never asked for from someone you don't know, then

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<v Speaker 1>you don't have to acknowledge that. But if it is

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<v Speaker 1>someone you deal with frequently, even just a double tap

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<v Speaker 1>thumbs up or okay can reduce the ambiguity. And as

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<v Speaker 1>an added benefit, if you almost always do this and

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<v Speaker 1>one particular message does get sit into spam so you

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<v Speaker 1>don't see it and acknowledge it, the person is going

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<v Speaker 1>to follow up and you will appreciate the extra outreach.

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<v Speaker 1>So as you process your messages, let people know you

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<v Speaker 1>got it. This doesn't have to go on forever. Once

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<v Speaker 1>you send a thanks, they don't have to send a

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<v Speaker 1>you're welcome please. We have to stop somewhere, but before that,

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<v Speaker 1>everyone will feel good knowing they are on the same page.

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<v Speaker 1>In the meantime, this is Laura. Thanks for listening, and

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<v Speaker 1>here's to making the most of our time. Hey, everybody,

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<v Speaker 1>I'd love to hear from you. You can send me

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<v Speaker 1>your tips, your questions, or anything else. Just connect with

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<v Speaker 1>me on Twitter, Facebook and Instagram at Before Breakfast pod.

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<v Speaker 1>That's b E the number four, then Breakfast p o D.

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<v Speaker 1>You can also shoot me an email at Before Breakfast

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<v Speaker 1>podcast at i heeart media dot com that Before Breakfast

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<v Speaker 1>is spelled out with all the letters. Thanks so much,

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<v Speaker 1>I look forward to staying in touch. Before Breakfast is

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<v Speaker 1>a production of I heart Radio. For more podcasts from

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<v Speaker 1>my heart Radio, visit the i heart Radio app, Apple podcast,

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<v Speaker 1>or wherever you listen to your favorite ship. Yeah