1 00:00:00,200 --> 00:00:03,960 Speaker 1: Don't answer the phone, Elvis Duran, the Elvis Duran's phone tap. 2 00:00:04,160 --> 00:00:07,000 Speaker 1: A little letter came in, says during Elvis. My grandfather 3 00:00:07,080 --> 00:00:10,360 Speaker 1: has a tendency to be short with people if his 4 00:00:10,480 --> 00:00:14,160 Speaker 1: feathers are ruffled. Most grandfathers are. He recently bought a 5 00:00:14,200 --> 00:00:17,439 Speaker 1: computer from a popular area electronics store and was told 6 00:00:17,440 --> 00:00:19,279 Speaker 1: he had six months to pay it off. 7 00:00:20,000 --> 00:00:20,880 Speaker 2: What a great idea. 8 00:00:20,920 --> 00:00:23,599 Speaker 1: Please phone tap him and accuse him of being delinquent 9 00:00:23,640 --> 00:00:26,800 Speaker 1: with his payments. Take away the interest you credited him for, 10 00:00:27,120 --> 00:00:30,360 Speaker 1: and he'll get really mad from his granddaughter, Melissa. What 11 00:00:30,520 --> 00:00:32,800 Speaker 1: is better than playing a phone tap on granddad? 12 00:00:33,640 --> 00:00:35,080 Speaker 2: Scary? Are you going to do the honors? 13 00:00:35,159 --> 00:00:35,479 Speaker 1: Sure? 14 00:00:35,520 --> 00:00:40,080 Speaker 2: Here we go. Hello, Hi, man speak with Frederick please. 15 00:00:40,320 --> 00:00:42,320 Speaker 3: Oh wow, you're speaking to him. 16 00:00:42,360 --> 00:00:45,560 Speaker 2: This is Manny Petty over at the account's receivable department. 17 00:00:45,680 --> 00:00:45,880 Speaker 3: Yeah. 18 00:00:46,479 --> 00:00:47,960 Speaker 2: Yeah, it just has everything today. 19 00:00:47,680 --> 00:00:48,760 Speaker 3: Sir, pretty good. 20 00:00:48,920 --> 00:00:51,280 Speaker 2: You just made the last of six payments on that 21 00:00:51,360 --> 00:00:52,360 Speaker 2: computer you bought. 22 00:00:52,200 --> 00:00:55,320 Speaker 3: From us about a month and a half ago. I 23 00:00:55,360 --> 00:00:57,959 Speaker 3: guess you're a little late with the follow up, right, It. 24 00:00:57,920 --> 00:01:01,000 Speaker 2: Took you eight months when our policy was and I 25 00:01:01,000 --> 00:01:02,800 Speaker 2: see we've credited you the interest. 26 00:01:03,000 --> 00:01:05,400 Speaker 3: You didn't credit me when I bought it. They told 27 00:01:05,400 --> 00:01:07,720 Speaker 3: me I had four years to pay it out. I 28 00:01:07,760 --> 00:01:08,800 Speaker 3: don't pay interest. 29 00:01:09,160 --> 00:01:10,240 Speaker 2: Did you read the fine print? 30 00:01:10,319 --> 00:01:12,840 Speaker 3: Sir? Let me finish my story. 31 00:01:12,920 --> 00:01:15,360 Speaker 2: Okay, Oh wow, you're getting a little route here. 32 00:01:15,560 --> 00:01:20,039 Speaker 3: Yeah. Well, because you're telling me that you miscredited me 33 00:01:20,080 --> 00:01:22,840 Speaker 3: and you're talking about my money. When I spoke to 34 00:01:22,920 --> 00:01:25,679 Speaker 3: the gentleman, he says, well, you don't have to pay 35 00:01:25,720 --> 00:01:28,640 Speaker 3: interest if you pay it off in six months, right, 36 00:01:29,000 --> 00:01:31,200 Speaker 3: And that's what I did. I paid it off in 37 00:01:31,319 --> 00:01:32,560 Speaker 3: five and a half months. 38 00:01:32,560 --> 00:01:34,480 Speaker 2: Well, we just got your payment last week. 39 00:01:34,640 --> 00:01:36,400 Speaker 3: You didn't just get my payment last week. 40 00:01:36,480 --> 00:01:37,800 Speaker 2: Well that's when it was posted. 41 00:01:38,000 --> 00:01:40,760 Speaker 3: Well, that's not my problem. You want me to pull 42 00:01:40,800 --> 00:01:42,760 Speaker 3: out my money or I sent that payment to you 43 00:01:42,840 --> 00:01:43,960 Speaker 3: a month and a half ago. 44 00:01:44,160 --> 00:01:46,520 Speaker 2: We get dead beat customers like you all the time, sir. 45 00:01:46,920 --> 00:01:50,120 Speaker 3: You get dead beat customers like me all the time. Absolutely, 46 00:01:50,320 --> 00:01:53,400 Speaker 3: Let me speak to somebody that's bigger than you. Okay, 47 00:01:53,560 --> 00:01:55,240 Speaker 3: you're telling me I'm a dead beat. 48 00:01:55,440 --> 00:01:56,640 Speaker 2: Yes you are, sir. 49 00:01:58,320 --> 00:02:01,680 Speaker 3: Oh and yeah you're a piece okay, sir. 50 00:02:02,040 --> 00:02:05,320 Speaker 2: Okay, hold on a second. You still with us, Melissa? 51 00:02:05,600 --> 00:02:09,440 Speaker 1: Yeah, I'm here, Karry, what are you doing to him? 52 00:02:09,480 --> 00:02:09,679 Speaker 3: Hello? 53 00:02:10,200 --> 00:02:13,000 Speaker 2: Yeah, this is Manny Petty again. How you doing, sir? 54 00:02:13,639 --> 00:02:14,320 Speaker 3: I've better. 55 00:02:14,480 --> 00:02:15,680 Speaker 2: Are we going to get through this or do I 56 00:02:15,680 --> 00:02:17,760 Speaker 2: have to take away your one hundred dollars rebate as well? 57 00:02:17,840 --> 00:02:22,359 Speaker 3: What do you mean this will be a rerebate a rerebate. 58 00:02:21,680 --> 00:02:23,880 Speaker 2: Yes, we're recalling the rebate. 59 00:02:24,240 --> 00:02:26,160 Speaker 3: I just want to say something, Well. 60 00:02:26,080 --> 00:02:26,600 Speaker 2: What's the matter? 61 00:02:27,560 --> 00:02:28,359 Speaker 3: There ain't nothing. 62 00:02:28,919 --> 00:02:30,360 Speaker 2: You have a lot of problems. 63 00:02:30,440 --> 00:02:31,600 Speaker 3: I have a lot of problems. 64 00:02:31,639 --> 00:02:33,480 Speaker 2: Yeah, it sounds like you have some issues. You want 65 00:02:33,480 --> 00:02:34,960 Speaker 2: to get this out in the open, go for it. 66 00:02:35,120 --> 00:02:37,360 Speaker 3: You're telling me I sent to the wrong address. Whatever 67 00:02:37,440 --> 00:02:40,600 Speaker 3: goes in the window that address the window? What are 68 00:02:40,639 --> 00:02:41,440 Speaker 3: you trying to make. 69 00:02:41,280 --> 00:02:43,520 Speaker 2: A fool out of me? No, sir, I just want 70 00:02:43,520 --> 00:02:46,280 Speaker 2: to tell you that you're not getting your interest. We're 71 00:02:46,280 --> 00:02:48,040 Speaker 2: going to discredit that, so I don't want you calling 72 00:02:48,080 --> 00:02:48,640 Speaker 2: it crying. 73 00:02:49,120 --> 00:02:52,519 Speaker 3: I would like to speak to somebody above you. 74 00:02:52,560 --> 00:02:53,600 Speaker 2: Would you like me to transfer you? 75 00:02:53,720 --> 00:02:53,919 Speaker 3: Yes? 76 00:02:54,000 --> 00:03:00,280 Speaker 2: Please, mister Michael Appenheimer speaking. This is mister Mike up 77 00:03:00,320 --> 00:03:00,720 Speaker 2: and hummer. 78 00:03:01,000 --> 00:03:04,680 Speaker 3: Listen. I want to speak to somebody about clearing up 79 00:03:04,720 --> 00:03:08,200 Speaker 3: something that's not true and somebody talking to me like 80 00:03:08,240 --> 00:03:12,040 Speaker 3: I'm on, So what happens I purchased the computer? Who 81 00:03:12,040 --> 00:03:12,800 Speaker 3: am I speaking to? 82 00:03:13,400 --> 00:03:14,880 Speaker 2: This is mister Michael Oppenheimer. 83 00:03:15,160 --> 00:03:17,200 Speaker 3: Let me call you back. Give me your number, Mister 84 00:03:17,240 --> 00:03:18,840 Speaker 3: Michael Oppenheimer. 85 00:03:19,000 --> 00:03:20,560 Speaker 2: Is there something else that's bothering you? 86 00:03:21,120 --> 00:03:22,440 Speaker 3: Is there something bothering me? 87 00:03:22,600 --> 00:03:23,960 Speaker 2: Did you get up on the wrong side of the 88 00:03:23,960 --> 00:03:24,440 Speaker 2: bed today? 89 00:03:25,520 --> 00:03:27,359 Speaker 3: Thinks you are? Who do you think you are? With 90 00:03:27,480 --> 00:03:30,519 Speaker 3: your wires in smiles? Really, I have no idea why 91 00:03:30,560 --> 00:03:32,200 Speaker 3: you're trying to give me your problem. 92 00:03:32,280 --> 00:03:34,320 Speaker 2: I'll tell you what. Why don't I just put you 93 00:03:34,400 --> 00:03:36,560 Speaker 2: on the phone with your granddaughter Melissa. 94 00:03:37,040 --> 00:03:38,840 Speaker 3: I thought you. 95 00:03:41,080 --> 00:03:43,280 Speaker 2: This is scary Jones and you've been phone tapped. 96 00:03:43,520 --> 00:03:47,800 Speaker 3: Oh my god, I love you. If she was here, 97 00:03:47,880 --> 00:03:48,760 Speaker 3: I'd kick around