WEBVTT - Tariffs Driving Some Production Back To China: Volvo CEO

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<v Speaker 1>Welcome to the Bloomberg p m L Podcast. I'm pim Fox.

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<v Speaker 1>Along with my co host Lisa Bramowitz. Each day we

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<v Speaker 1>bring you the most important, noteworthy, and useful interviews for

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<v Speaker 1>you and your money, whether you're at the grocery store

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<v Speaker 1>or the trading floor. Find the Bloomberg p m L

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<v Speaker 1>Podcast on Apple Podcasts, SoundCloud, and Bloomberg dot com. We

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<v Speaker 1>are broadcasting live from Bloomberg's The Year Ahead Conference at

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<v Speaker 1>Bloomberg headquarters in New York City. On the other side

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<v Speaker 1>of the country is currently the l A Auto Show. Uh.

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<v Speaker 1>And there is Volvo and they did not bring a

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<v Speaker 1>car this year to the auto show to display. Hokan Samuelson,

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<v Speaker 1>who is the chief executive officer of Volvo, joins us

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<v Speaker 1>now from there. Thank you so much for joining us.

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<v Speaker 1>So why didn't you want to display a car and

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<v Speaker 1>what does it mean to have a concept car? Uh? Okay,

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<v Speaker 1>nice being with you. We really see that maybe the

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<v Speaker 1>times when you show the car foot of the clothes

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<v Speaker 1>in front of an audience, it feels a bit outdated,

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<v Speaker 1>especially as the core of the future will have a

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<v Speaker 1>lot more than just the hardware. So we decided, then

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<v Speaker 1>let's focus on on those new customer experiences instead of

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<v Speaker 1>the hardware and then maybe not deluse the message. Let's

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<v Speaker 1>take the car out. So we have here one station

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<v Speaker 1>we talked about in care importainment system of the future

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<v Speaker 1>where we have a partnership with the Google bringing in

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<v Speaker 1>the Android in the car. Another interesting example of a

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<v Speaker 1>connectivity services with Amazon. We have people from Amazon. You're

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<v Speaker 1>showing how you can get your Internet supply directly into

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<v Speaker 1>your car because normally you're not that home when they

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<v Speaker 1>come to deliver the stuff. So that's the practical solution

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<v Speaker 1>also for our for our customers. So these are two

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<v Speaker 1>examples of what the care of the future could could be.

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<v Speaker 1>Besides and of course a nice car. Can you tell

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<v Speaker 1>us a little bit about the three sixty C This

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<v Speaker 1>is the concept car that Lisa was referring to, and

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<v Speaker 1>the venture that you have with Luminar, and how the

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<v Speaker 1>technology that Luminar is pursuing with you is really going

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<v Speaker 1>to change the in car experience. And I have a

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<v Speaker 1>feeling that you'll even be able to have a glass

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<v Speaker 1>of champagne while you're in the car and it won't

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<v Speaker 1>it won't be a danger. Okay, it's a really good

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<v Speaker 1>point because of course, to be able to enjoy any

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<v Speaker 1>type of in car portayment or you need to have

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<v Speaker 1>a car which of course could be driven safely automated.

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<v Speaker 1>And that's where luminar comes in to the picture. I mean,

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<v Speaker 1>that's a very interesting start top that we have also

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<v Speaker 1>on stand here, which is a long range high definition

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<v Speaker 1>light art. So it's really as with the human the

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<v Speaker 1>ability to see. It's crucial for a stage drive, and

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<v Speaker 1>I mean the computer also needs a better revision. It

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<v Speaker 1>has cameras, radars, but also light darts. And then the

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<v Speaker 1>lider is especially important, and the gluminar is taking a

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<v Speaker 1>step forward here of having a long range, high definition lider. Okay,

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<v Speaker 1>I have to think, you know, you're talking about the

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<v Speaker 1>experience and there seems to be a d emphasis of

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<v Speaker 1>actually purchasing the vehicle, and perhaps this is what's behind

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<v Speaker 1>General Motors in the recent announcement they came out with

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<v Speaker 1>to cut a huge proportion of their staff in response

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<v Speaker 1>to changes in automation and electronification as well as just

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<v Speaker 1>the reality which is the car cycle is slowing. What's

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<v Speaker 1>about on it that? Uh, we don't really see a

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<v Speaker 1>a indication of the weaker market so far. I mean

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<v Speaker 1>we have been very fortunate with our new car lines

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<v Speaker 1>and we have the right cars being now popular on

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<v Speaker 1>the on the on the market SUVs. We have three

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<v Speaker 1>quarter of our stays is already today a SUVs, but

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<v Speaker 1>the last quarter is also very important. And we have

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<v Speaker 1>a very attractive new car being built in South Carolina.

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<v Speaker 1>I knew said on so I think there will it

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<v Speaker 1>will not be one under present SUVs. There will be

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<v Speaker 1>awesome market for for other cars. So we are fortunate

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<v Speaker 1>to have a strong product lineup and we can then

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<v Speaker 1>of course continue growing our market share and that will

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<v Speaker 1>help us. And and we are lucky than to be small.

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<v Speaker 1>Not always good to be big. Sometimes it's also an

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<v Speaker 1>advantage being small because the teacher to grow. Then, Okay,

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<v Speaker 1>I'm wondering if you could just talk a little bit

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<v Speaker 1>about producing cars in the US versus the rest of

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<v Speaker 1>the world and sort of the competitive balance there. I mean,

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<v Speaker 1>do you find it to be prohibitively expensive to expand

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<v Speaker 1>production in the United States versus say, China. Yeah, I

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<v Speaker 1>mean with no carrorists between China and and the U

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<v Speaker 1>s that ha's of course complicated using a sort of

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<v Speaker 1>exchange system between these two markets. We we were planning

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<v Speaker 1>really to build a big sead on in China and

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<v Speaker 1>important in to continue importing it into US, which we

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<v Speaker 1>have been doing for some years. And then the one

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<v Speaker 1>built in South Carolina was intended to go the other way.

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<v Speaker 1>But of course with very high carrifts, we have to

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<v Speaker 1>be able, we have to react to that. So right

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<v Speaker 1>now we're planning to build the car we're building in

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<v Speaker 1>South Carolina also in China because will be too expensive

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<v Speaker 1>paying the twenty five percent importunities. But still I say,

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<v Speaker 1>we have mitigated these new tariffs so far, so bye bye,

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<v Speaker 1>and we were led to have the factory in the US.

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<v Speaker 1>But I mean if it would continue then of course

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<v Speaker 1>would be really a big drawback for I think all

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<v Speaker 1>all car makers, if for also US and and US

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<v Speaker 1>would introduce high tarriffs and that would be at the

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<v Speaker 1>end more expensive cards for the consumer. I think they

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<v Speaker 1>are the ones who will be paying the bill. Let

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<v Speaker 1>them thanks very much for being with us. How can Samuelson,

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<v Speaker 1>chief executive officer of Volvo and joining us from the

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<v Speaker 1>l A automobile show And I don't think it's going

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<v Speaker 1>to be an automobile show anymore, at least I think

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<v Speaker 1>it's just going to be a technology show the way

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<v Speaker 1>it's going. Yeah, Well, honestly, it's interesting to me. The

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<v Speaker 1>focus on the practical experience. How to download your music,

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<v Speaker 1>your audiobooks, you know, how do you create an use

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<v Speaker 1>those systems? Right, exactly, and that if becomes tutorial exactly

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<v Speaker 1>that in tech Indeed, all right, you're listening to blue

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<v Speaker 1>Berg Markets. We are broadcasting from the Bloomberg Year Ahead

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<v Speaker 1>Summit at Bloomberg World headquarters. We are so lucky to

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<v Speaker 1>be joined by Franz Bueller, his president and chief executive

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<v Speaker 1>officer of Aho Delis, which is based in the nether Lends,

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<v Speaker 1>but he joins us here at our headquarters. Um this

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<v Speaker 1>brand is the owner of staff in Shop, peep, Had

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<v Speaker 1>Food Line, Giant and Hannaford. So right now, do you

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<v Speaker 1>view trade as potentially the biggest threat to your business

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<v Speaker 1>or technological changes that you need to keep up with. Yeah,

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<v Speaker 1>that's for sure. The market is still very competitive and

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<v Speaker 1>it will also remain the same in the next year.

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<v Speaker 1>And you see that technology is going to have a

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<v Speaker 1>big impact on industry for sure, to making customer journey

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<v Speaker 1>even more attractive, to make it easier for customers to

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<v Speaker 1>prepare the shop to predict their list, but also to

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<v Speaker 1>give them more information on all kinds of things like

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<v Speaker 1>food and navigation nounhealthier choices for food. So I think

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<v Speaker 1>technology will be is going to play a big role.

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<v Speaker 1>Another thing what's going to be an important thing on

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<v Speaker 1>technology is the whole food provenance and we just had

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<v Speaker 1>the romaine lettuce uh scare in the US a big thing,

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<v Speaker 1>and I think more and more people talk about technology

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<v Speaker 1>like blockchain to make sure that if the full supply

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<v Speaker 1>chain visible. And the third thing on technology is that

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<v Speaker 1>if you look at at labor in general, um, there's

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<v Speaker 1>a lot of things in the supply chain of retailers

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<v Speaker 1>or where we can gain efficiencies with the more automation,

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<v Speaker 1>more robotiz robotization of warehouses and these kind of things.

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<v Speaker 1>So technology will be in a very important factors for

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<v Speaker 1>the coming years. Are you also looking to shrink the

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<v Speaker 1>actual size of the grocery store make it smaller? I

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<v Speaker 1>think what we can see is that that online will

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<v Speaker 1>have an impact on the bigger stores, but we use

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<v Speaker 1>that space to have even more and stronger fresh parameter

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<v Speaker 1>in those stores, to do more in organic, to do

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<v Speaker 1>more in fresh food, and to have better offers UM.

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<v Speaker 1>And at the same time, we also operate the smaller

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<v Speaker 1>convenience stores, and we have a lot of them in Europe,

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<v Speaker 1>of course, and I think there's also potential in the

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<v Speaker 1>US to operate smaller stores, smaller supermarkets. So you were

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<v Speaker 1>speaking to a publication earlier this month and you said

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<v Speaker 1>that your company is in a good position for US

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<v Speaker 1>mergers and acquisitions. What kinds of companies are you thinking

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<v Speaker 1>about and how how quickly WI let's play out? Yeah,

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<v Speaker 1>we UM we launched two weeks ago. This is leading

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<v Speaker 1>together strategy UM where growth is very important, but also

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<v Speaker 1>non organic growth, which is an opportunity. And if you

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<v Speaker 1>just stick to the US on the East Coast, I

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<v Speaker 1>think that we will see in further consolidation on the

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<v Speaker 1>East Coast where a lot of companies cannot make up

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<v Speaker 1>let's say, what the investments they have to make in

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<v Speaker 1>technology and online and these kind of things, so that

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<v Speaker 1>we have further consolidation. And with the branch you just

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<v Speaker 1>mentioned where we are very proud about, we think that

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<v Speaker 1>we can deepen our footprint along the whole East Coast

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<v Speaker 1>by filling acquisitions or if we have other targets coming up,

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<v Speaker 1>then we would be interested and the names. No, no,

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<v Speaker 1>there's no no names at the moment. And you know

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<v Speaker 1>everything about for looking statements. Speak a little bit if

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<v Speaker 1>you can about in store dining and also the takeaway

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<v Speaker 1>prepared food business. I think that's a great question. You

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<v Speaker 1>see that more and more customers are looking for meal

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<v Speaker 1>solutions and or to save time, or to get inspiration

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<v Speaker 1>or to have in a very healthy proposition. But take

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<v Speaker 1>it out and uh, and in store dining is part

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<v Speaker 1>of this. We have now a lot of stores where

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<v Speaker 1>we have kitchens inside where people can consume their meals.

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<v Speaker 1>We have more and more investments in meal solutions, if

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<v Speaker 1>it's very nice salads, if it's unique meals with a

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<v Speaker 1>very healthy proposition. So I think that whole uh, what

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<v Speaker 1>you call out of home meal solutions, that whole field

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<v Speaker 1>is going to blur also with the supermarkets and and

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<v Speaker 1>and the restaurants. I think that will be in a

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<v Speaker 1>common space we call it that we would have to

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<v Speaker 1>gain our share of stomach irrespectively where that beautiful meal

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<v Speaker 1>is coming from. What does that say to him about

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<v Speaker 1>our delayed gratification ability that we need to see food

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<v Speaker 1>and consume it immediately. I'm curious, just you're talking about scale,

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<v Speaker 1>and I have to wonder how important Amazon and Walmart

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<v Speaker 1>are to the sort of pressure and race to advance

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<v Speaker 1>sufficiently technologically. I mean, are you finding it increasingly difficult

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<v Speaker 1>to compete given their scale? Um also a good question.

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<v Speaker 1>But if we look at scale for us, it's a

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<v Speaker 1>relative market share important in the markets where we operate.

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<v Speaker 1>We have number one and two positions in all the

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<v Speaker 1>markets along the East coast from Bangor in Maine to

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<v Speaker 1>to u to the southern part of of the Carolinas.

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<v Speaker 1>And it's about local scale, so local market share, and

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<v Speaker 1>we connect them with a great local branch you just mentioned.

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<v Speaker 1>And we believe that a strong local market share combined

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<v Speaker 1>with brand strength is that that in an omnique channelso

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<v Speaker 1>stores an online proposition together that is the strong company

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<v Speaker 1>proposition for customers. And with our fortified billion dollars of

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<v Speaker 1>of of sales, we have very strong positions and therefore

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<v Speaker 1>the necessary scale. Your online sales growth was a big

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<v Speaker 1>bright spot in the third quarter earnings results. In some

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<v Speaker 1>cases up nearly will be spending more money to build

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<v Speaker 1>that out. Yeah, we see that. We believe that consumers

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<v Speaker 1>love a proposition where you have a bricks and mortars

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<v Speaker 1>or store proposition linked and augmented with an online proposition

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<v Speaker 1>um and we grow quite fast. We also will accelerate

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<v Speaker 1>our growth in the US with people digital apps, and

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<v Speaker 1>for next year we see there also growth. A lot

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<v Speaker 1>of people talk about growth in online and magnificent figures everywhere.

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<v Speaker 1>We should realize that we are only in the food

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<v Speaker 1>business and fresh food and frozen food and chilled food.

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<v Speaker 1>There's a very different game than than selling refrigerators, electronics,

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<v Speaker 1>books and c d s and uh. And that's why

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<v Speaker 1>dead growth is not easy to make. And with a

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<v Speaker 1>one billion dollars at the moment, we are still leader

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<v Speaker 1>on the East Coast in food online twenty seconds or less.

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<v Speaker 1>I'm just wondering, do you think that Amazon has been

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<v Speaker 1>successful so far integrating Whole Foods. I don't know. They

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<v Speaker 1>don't give me their boardroom reports on this, but I

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<v Speaker 1>think they don't. Have you asked? I would love to

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<v Speaker 1>ask them, but I think the answer prompt But they

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<v Speaker 1>have You know, you know that our whole has check

0:13:25.360 --> 0:13:28.679
<v Speaker 1>out what they call checkout free stores. Yes, well we

0:13:28.720 --> 0:13:30.480
<v Speaker 1>have it. We have a lot of technology there, so

0:13:30.559 --> 0:13:33.240
<v Speaker 1>I'm not afraid of the technology we we we are

0:13:33.280 --> 0:13:35.920
<v Speaker 1>doing already amazing things in the US and in Europe,

0:13:36.559 --> 0:13:40.240
<v Speaker 1>but also on Amazon. Will see that fresh food looking

0:13:40.280 --> 0:13:44.400
<v Speaker 1>at Amazon Fresh. That is a difficult turf to be

0:13:44.480 --> 0:13:48.040
<v Speaker 1>very successful, and we have roughlyan hunter and thirty years

0:13:48.040 --> 0:13:50.360
<v Speaker 1>experience with food. Thanks very much for being with us.

0:13:50.400 --> 0:13:53.079
<v Speaker 1>Much appreciate it gets us already and hungry for lunch France.

0:13:53.120 --> 0:13:56.120
<v Speaker 1>Muller is the president and the chief executive of our

0:13:56.160 --> 0:13:59.080
<v Speaker 1>whole Del Hayes. I gotta say the late gratification that

0:13:59.160 --> 0:14:02.840
<v Speaker 1>is totally me an inability to do it. You're listening

0:14:02.880 --> 0:14:10.400
<v Speaker 1>to Bloomberg Radio. Healthcare is an area right for disruption.

0:14:10.559 --> 0:14:13.319
<v Speaker 1>Amazon is trying to do just that. Reported today in

0:14:13.360 --> 0:14:15.600
<v Speaker 1>the Wall Street Journal, they are starting to sell software

0:14:15.880 --> 0:14:20.040
<v Speaker 1>that minds patient medical records for information that doctors and

0:14:20.120 --> 0:14:23.120
<v Speaker 1>hospitals can use to improve treatment. Joining us now is

0:14:23.200 --> 0:14:26.800
<v Speaker 1>Lloyd Biner, Dean of the Stanford University School of Medicine.

0:14:26.800 --> 0:14:29.840
<v Speaker 1>We are so pleased to have you. Uh Dr, I'm

0:14:29.840 --> 0:14:34.240
<v Speaker 1>just curious from your perspective, is what Amazon doing exactly

0:14:34.680 --> 0:14:38.640
<v Speaker 1>what you're talking about in terms of modernizing healthcare and

0:14:38.840 --> 0:14:42.960
<v Speaker 1>using big data and the lessons therein to help patients. Yes,

0:14:43.120 --> 0:14:47.000
<v Speaker 1>I think, uh it's It's certainly one example of how

0:14:47.760 --> 0:14:50.840
<v Speaker 1>gleaning information from the massive amounts of data that exists

0:14:50.880 --> 0:14:55.120
<v Speaker 1>within electronic medical records, how that opers offers the opportunity

0:14:55.320 --> 0:14:58.080
<v Speaker 1>to really improve the delivery of healthcare. You know, in

0:14:58.200 --> 0:15:02.440
<v Speaker 1>order to really have individual lies, personalized healthcare, we have

0:15:02.520 --> 0:15:05.680
<v Speaker 1>to look at the results and the outcomes from thousands

0:15:05.680 --> 0:15:09.760
<v Speaker 1>and thousands of patients, uh in order to know what

0:15:10.600 --> 0:15:13.600
<v Speaker 1>the evidence would suggest is the best treatment and prevention

0:15:13.960 --> 0:15:16.760
<v Speaker 1>for disease in an individual patient. And I think what

0:15:16.960 --> 0:15:19.640
<v Speaker 1>I also read this morning in the Wall Street Journal

0:15:19.960 --> 0:15:23.560
<v Speaker 1>that Amazon is moving forward with is a step in

0:15:23.600 --> 0:15:26.720
<v Speaker 1>that direction, and I'm sure that other major tech firms

0:15:26.720 --> 0:15:30.440
<v Speaker 1>and cloud storage platforms are going to be interested in

0:15:30.480 --> 0:15:34.880
<v Speaker 1>the same sorts of topics. The limitation for getting information

0:15:34.920 --> 0:15:39.080
<v Speaker 1>from healthcare data today is not the AI or the algorithms,

0:15:39.160 --> 0:15:42.480
<v Speaker 1>or the ability to do deep learning and neural network

0:15:42.560 --> 0:15:45.680
<v Speaker 1>type approaches. Those are not the limiting factors. The limiting

0:15:45.720 --> 0:15:48.480
<v Speaker 1>factors being able to bring the get data together in

0:15:48.520 --> 0:15:51.320
<v Speaker 1>a way that those techniques of deep learning can be

0:15:51.360 --> 0:15:54.840
<v Speaker 1>applied in a meaningful way. Dr Minor, I'm sure you've

0:15:54.840 --> 0:15:57.560
<v Speaker 1>seen all of the charts and comparisons in terms of

0:15:57.600 --> 0:16:01.479
<v Speaker 1>how much per capita the United States spends on healthcare.

0:16:02.240 --> 0:16:07.840
<v Speaker 1>What is your thought about why do we spend more

0:16:07.880 --> 0:16:12.600
<v Speaker 1>than any other developed country and we don't necessarily live

0:16:12.880 --> 0:16:17.160
<v Speaker 1>longer or any better than the citizens of Switzerland, Germany,

0:16:17.280 --> 0:16:19.880
<v Speaker 1>the Netherlands and so on. Why do we spend such

0:16:19.920 --> 0:16:26.000
<v Speaker 1>an outsized amount in two minutes or less? Right? Clearly, Uh,

0:16:26.120 --> 0:16:29.680
<v Speaker 1>there there are lots of factors. Certainly the payment system

0:16:29.760 --> 0:16:34.680
<v Speaker 1>IS is one prominent factor. Um. You know, moving more

0:16:34.760 --> 0:16:38.640
<v Speaker 1>towards value based reimbursement IS is something that I think

0:16:39.000 --> 0:16:41.120
<v Speaker 1>we have begun to the United States, but clearly we

0:16:41.160 --> 0:16:45.080
<v Speaker 1>need to continue along that pathway. In a strictly fee

0:16:45.160 --> 0:16:48.440
<v Speaker 1>for service world, it becomes difficult to align the incentives,

0:16:48.480 --> 0:16:51.760
<v Speaker 1>which should be based upon outcomes, that is, achieving the

0:16:51.840 --> 0:16:55.840
<v Speaker 1>best health care outcomes with the payments. I mean, that's

0:16:55.880 --> 0:16:59.720
<v Speaker 1>the way any any sort of economy works, uh, when

0:16:59.720 --> 0:17:01.880
<v Speaker 1>it work as well. So that's been a challenge in

0:17:01.920 --> 0:17:05.640
<v Speaker 1>the United States. Also, we focused far too much on

0:17:06.560 --> 0:17:09.199
<v Speaker 1>the latter stages of illness. We need to focus a

0:17:09.240 --> 0:17:12.280
<v Speaker 1>lot more on prediction and prevention, and that's really been

0:17:12.280 --> 0:17:16.560
<v Speaker 1>our goal. Uh. In Stanford Medicine, we define our strategic

0:17:16.600 --> 0:17:20.680
<v Speaker 1>initiative as being precision health. We distinguish that from precision medicine.

0:17:20.920 --> 0:17:23.720
<v Speaker 1>And then we also want to focus great science, great

0:17:23.720 --> 0:17:27.479
<v Speaker 1>technology on prediction and prevention in addition to of course

0:17:27.760 --> 0:17:31.160
<v Speaker 1>achieving the cures for those complex diseases. But we ought

0:17:31.160 --> 0:17:34.440
<v Speaker 1>to be much more focused across the board on being

0:17:34.440 --> 0:17:37.720
<v Speaker 1>better at prediction and prevention. That will reduce the demands

0:17:37.760 --> 0:17:40.600
<v Speaker 1>on the system, because so much of the healthcare expenditures

0:17:40.600 --> 0:17:43.240
<v Speaker 1>in the United States has spent in the most complex

0:17:43.280 --> 0:17:46.000
<v Speaker 1>diseases and in the latter stages of life. So I

0:17:46.040 --> 0:17:49.000
<v Speaker 1>want you to look into the future. The topic of

0:17:49.040 --> 0:17:52.440
<v Speaker 1>your panel that's upcoming is the future of healthcare, and

0:17:52.800 --> 0:17:56.320
<v Speaker 1>you envision a world where we have holographic m r

0:17:56.560 --> 0:17:59.440
<v Speaker 1>s and scans and such so that radiologists can more

0:17:59.480 --> 0:18:03.919
<v Speaker 1>accurately understand what's going on. Tell us about how close

0:18:04.000 --> 0:18:06.240
<v Speaker 1>we are to the future. You would like to see

0:18:06.440 --> 0:18:09.359
<v Speaker 1>at some of the features of that future. I think

0:18:09.840 --> 0:18:12.679
<v Speaker 1>the advances and we started the discussion today talking about

0:18:13.240 --> 0:18:17.960
<v Speaker 1>getting information from huge sources of data, so broadly speaking,

0:18:18.080 --> 0:18:22.320
<v Speaker 1>under the heading of digital health, both the data mining

0:18:22.359 --> 0:18:25.920
<v Speaker 1>aspects as well as the consumer focused devices and technologies,

0:18:26.400 --> 0:18:31.480
<v Speaker 1>those offer remarkable opportunity to democratize healthcare delivery. You know,

0:18:31.600 --> 0:18:35.120
<v Speaker 1>last year are a group of computer scientists at Stanford

0:18:35.119 --> 0:18:40.320
<v Speaker 1>working with our dermatologists. Using a large database of images

0:18:40.359 --> 0:18:43.760
<v Speaker 1>of skin lesions taken with smartphones, we're able to develop

0:18:43.760 --> 0:18:46.480
<v Speaker 1>a deep learning based algorithm that can make a diagnosis

0:18:46.480 --> 0:18:49.960
<v Speaker 1>of a skin lesion as accurately from this algorithm as

0:18:49.960 --> 0:18:53.480
<v Speaker 1>a trained dermatologist. Now, that has a remarkable Now that

0:18:53.760 --> 0:18:56.840
<v Speaker 1>not every community has a dermatologist, and by the way,

0:18:56.960 --> 0:18:59.320
<v Speaker 1>in the communities that have dermatologists, you can't always get

0:18:59.359 --> 0:19:03.280
<v Speaker 1>an appointment. But but and that's one example of many,

0:19:03.320 --> 0:19:06.920
<v Speaker 1>many others of how we can use the same type

0:19:06.920 --> 0:19:10.560
<v Speaker 1>of disruptors that have been so impactful and financial services

0:19:10.600 --> 0:19:13.040
<v Speaker 1>in ordering goods and services and apply those to healthcare.

0:19:13.160 --> 0:19:17.560
<v Speaker 1>All Right, So, how is privacy an obstacle here? Because

0:19:17.680 --> 0:19:20.520
<v Speaker 1>I would imagine people are concerned that some of the

0:19:20.520 --> 0:19:23.440
<v Speaker 1>big tech companies are gleaning all the information from everything

0:19:23.480 --> 0:19:26.160
<v Speaker 1>they do on their phones. Anyway, if they start taking

0:19:26.200 --> 0:19:29.720
<v Speaker 1>images and sort of connecting their health with their devices

0:19:29.760 --> 0:19:33.639
<v Speaker 1>that follow them around, how does that play out? Sure,

0:19:33.960 --> 0:19:36.919
<v Speaker 1>privacy is absolutely a concern. I think the key The

0:19:37.000 --> 0:19:41.679
<v Speaker 1>first step is transparency, so people have to know how

0:19:41.720 --> 0:19:44.520
<v Speaker 1>their data is going to be used. In the Wall

0:19:44.520 --> 0:19:47.119
<v Speaker 1>Street Journal report that you and I both read this morning,

0:19:47.119 --> 0:19:51.800
<v Speaker 1>it mentioned that Amazon furnishes a key that can only

0:19:51.920 --> 0:19:56.120
<v Speaker 1>be opened or used by the institution that that has

0:19:56.160 --> 0:19:58.760
<v Speaker 1>obtained the data. I know words Amazon will never access.

0:19:58.880 --> 0:20:03.160
<v Speaker 1>According to the report, the individuals uh that whose data

0:20:03.320 --> 0:20:06.679
<v Speaker 1>formed the basis of the deep learning process. You know,

0:20:06.760 --> 0:20:08.600
<v Speaker 1>that's a first step, but there are lots of other

0:20:08.640 --> 0:20:11.520
<v Speaker 1>steps that have to be taken as well. I would

0:20:11.560 --> 0:20:14.800
<v Speaker 1>hope that as we have this dialogue based upon transparency,

0:20:14.840 --> 0:20:19.480
<v Speaker 1>based upon really all of us in society understanding the

0:20:19.520 --> 0:20:23.520
<v Speaker 1>opportunity that these approaches offered to improve healthcare, I would

0:20:23.560 --> 0:20:25.400
<v Speaker 1>hope that each of us as an individual will become

0:20:25.440 --> 0:20:28.520
<v Speaker 1>more comfortable with how our data will be used, because

0:20:28.560 --> 0:20:30.679
<v Speaker 1>that's the only way we're really going to improve the

0:20:30.720 --> 0:20:34.280
<v Speaker 1>delivery of healthcare. Now, we just learned that CVS has

0:20:34.320 --> 0:20:39.199
<v Speaker 1>completed its acquisition of Ethna. What's your position, based on

0:20:39.280 --> 0:20:45.560
<v Speaker 1>your experience as a medical professional, this combination between pharmacy

0:20:45.640 --> 0:20:52.200
<v Speaker 1>benefit management corporations, regular pharmacies, and health insurers. I think

0:20:52.200 --> 0:20:55.800
<v Speaker 1>the CVS at A merger is representative of a broader

0:20:55.880 --> 0:20:59.720
<v Speaker 1>trend of consolidation in the healthcare market. In the country today.

0:21:00.080 --> 0:21:02.560
<v Speaker 1>You know, there can be economies of scale and efficiencies

0:21:02.640 --> 0:21:07.560
<v Speaker 1>from consolidation. There can also be concerns about UM about

0:21:07.720 --> 0:21:12.119
<v Speaker 1>how the competitive drive and the UH sort of individual

0:21:12.160 --> 0:21:14.760
<v Speaker 1>delivery systems and the innovation that comes from that, how

0:21:14.800 --> 0:21:18.919
<v Speaker 1>that might be affected by massive consolidation with CVS and

0:21:18.960 --> 0:21:22.719
<v Speaker 1>Etna and with other similar types of arrangements. What I

0:21:22.760 --> 0:21:27.920
<v Speaker 1>see is a desire to build truly vertically integrated delivery systems,

0:21:28.040 --> 0:21:32.560
<v Speaker 1>so where you and I, as as healthcare consumers, have

0:21:32.800 --> 0:21:36.240
<v Speaker 1>everything covered under one umbrella, and that includes being able

0:21:36.280 --> 0:21:40.240
<v Speaker 1>to get our prescriptions, uh under a comprehensive integrated plan.

0:21:40.720 --> 0:21:43.960
<v Speaker 1>All right, thanks very much for being with us. Dr

0:21:44.240 --> 0:21:48.440
<v Speaker 1>Lloyd Minor is the dean of Stanford University's School of Medicine,

0:21:48.800 --> 0:21:52.640
<v Speaker 1>and he is here at the Bloomberg The Year Ahead

0:21:52.760 --> 0:21:57.840
<v Speaker 1>conference talking about the future of healthcare and healthcare delivery.

0:21:58.320 --> 0:22:00.640
<v Speaker 1>Fascinating discussion. I love the do you have being able

0:22:00.680 --> 0:22:03.000
<v Speaker 1>to take a picture of something that concerns you and

0:22:03.119 --> 0:22:06.960
<v Speaker 1>having Dr Googleberg give me an answer. Yeah, while you're

0:22:07.000 --> 0:22:15.320
<v Speaker 1>in your autonomous driving vehicle drinking some champagne. This is Bloomberg. Today.

0:22:15.600 --> 0:22:19.600
<v Speaker 1>CBS Health has closed it's seventy billion dollar deal to

0:22:19.680 --> 0:22:23.080
<v Speaker 1>purchase the health insurer ETNA. Here to tell us more

0:22:23.119 --> 0:22:26.320
<v Speaker 1>about the world of healthcare. Michael Ray, Founder, chief executive

0:22:26.440 --> 0:22:30.240
<v Speaker 1>are Ex Savings Solutions. Michael, thank you very much for

0:22:30.320 --> 0:22:34.040
<v Speaker 1>being with us. We've been waiting for this deal to

0:22:34.119 --> 0:22:37.480
<v Speaker 1>close for many months. Do you think this is going

0:22:37.520 --> 0:22:42.119
<v Speaker 1>to really transform the way healthcare is delivered to Americans? No?

0:22:42.240 --> 0:22:45.800
<v Speaker 1>I do not, UM, I think that really what you

0:22:45.840 --> 0:22:48.280
<v Speaker 1>see here is a combination of two companies in the

0:22:48.320 --> 0:22:52.400
<v Speaker 1>healthcare space, one that handled, you know, strictly pharmacy benefits

0:22:52.400 --> 0:22:55.439
<v Speaker 1>and one that handled underwrote risk on the health insurer side.

0:22:56.000 --> 0:23:00.560
<v Speaker 1>I don't expect the consumer experience to change. I don't

0:23:00.560 --> 0:23:03.960
<v Speaker 1>expect costs to change because of it. Um. I really

0:23:03.960 --> 0:23:05.679
<v Speaker 1>just think it's it's kind of a combination and a

0:23:05.720 --> 0:23:09.439
<v Speaker 1>new brand. Michael. One thing that possibly could change the

0:23:09.520 --> 0:23:12.280
<v Speaker 1>landscape is the fact that big corporations are sort of

0:23:12.280 --> 0:23:15.360
<v Speaker 1>taking things into their own hands. We've talked about, for example,

0:23:15.800 --> 0:23:18.399
<v Speaker 1>h Berkshire Hathaway teaming up with JP Morgan and others

0:23:18.440 --> 0:23:21.720
<v Speaker 1>to create their own health network. UM. But you're seeing

0:23:21.760 --> 0:23:25.200
<v Speaker 1>it also with your own company, right, Yes, we are so.

0:23:25.240 --> 0:23:27.680
<v Speaker 1>We recently signed a deal with the health Print Health

0:23:27.680 --> 0:23:30.919
<v Speaker 1>Transformation Alliance the h t A, which is a combination

0:23:30.920 --> 0:23:34.679
<v Speaker 1>of about fifty companies American Express, Coke UM, some of

0:23:34.680 --> 0:23:37.880
<v Speaker 1>the some of the really large large players represents about

0:23:37.880 --> 0:23:40.680
<v Speaker 1>six million lives and they have really formed this coalition

0:23:40.720 --> 0:23:43.200
<v Speaker 1>to try to, to your point, take take things into

0:23:43.240 --> 0:23:45.639
<v Speaker 1>their own hands and actually start to exert some of

0:23:45.680 --> 0:23:48.600
<v Speaker 1>their own influence on what decisions are made and and

0:23:48.640 --> 0:23:53.360
<v Speaker 1>how how consumers navigate the space. So, is the consequence

0:23:53.440 --> 0:23:58.040
<v Speaker 1>for this potentially lowering the insurance costs for the companies

0:23:58.440 --> 0:24:02.120
<v Speaker 1>or is it having collective pressure on the drug makers

0:24:02.160 --> 0:24:04.760
<v Speaker 1>to lower prices. Yeah, it's gonna be both. So when

0:24:04.800 --> 0:24:08.400
<v Speaker 1>a market is efficient when information flows freely. The idea

0:24:08.640 --> 0:24:11.720
<v Speaker 1>is that when information is shared between the companies and

0:24:11.720 --> 0:24:14.879
<v Speaker 1>also when consumers have more information, they can navigate the

0:24:14.880 --> 0:24:17.200
<v Speaker 1>healthcare space like they do in every other facet of

0:24:17.240 --> 0:24:21.320
<v Speaker 1>their life. That makes wiser decisions and lower prices. Is

0:24:21.359 --> 0:24:24.760
<v Speaker 1>there any empirical evidence to support that. Absolutely. So. We

0:24:24.840 --> 0:24:27.679
<v Speaker 1>have a number of case study clients, some one fifty

0:24:27.680 --> 0:24:30.480
<v Speaker 1>thousand life group that uh we had a four to

0:24:30.560 --> 0:24:33.399
<v Speaker 1>one r o I and under fifteen months. It is

0:24:33.480 --> 0:24:37.200
<v Speaker 1>determined by how consumers navigate and begin to use tools

0:24:37.640 --> 0:24:39.960
<v Speaker 1>and that comes down to marketing and how they're positioned.

0:24:40.640 --> 0:24:42.320
<v Speaker 1>But at the end of the day, um, you know,

0:24:42.520 --> 0:24:44.960
<v Speaker 1>there's a lot of ideas in the market. When you

0:24:45.000 --> 0:24:47.560
<v Speaker 1>can actually produce our O, I that that's meaningful in

0:24:47.600 --> 0:24:50.200
<v Speaker 1>the world we live in. So, Michael, I think the

0:24:50.280 --> 0:24:53.000
<v Speaker 1>last time we talked was before the mid term elections.

0:24:53.400 --> 0:24:56.760
<v Speaker 1>We've gotten the midterm elections results. The Democrats took the House.

0:24:57.160 --> 0:24:59.440
<v Speaker 1>I'm just wondering what this means in terms of political

0:24:59.480 --> 0:25:05.359
<v Speaker 1>pressure on reducing pharmaceutical drug prices. Well, it's everyone agrees,

0:25:05.440 --> 0:25:09.040
<v Speaker 1>it's a it's a populist uh you know item. Everyone

0:25:09.040 --> 0:25:11.439
<v Speaker 1>agrees that they want drug prices to go down, at

0:25:11.480 --> 0:25:14.399
<v Speaker 1>least in their in their speaking uh you know, speeches.

0:25:14.920 --> 0:25:18.400
<v Speaker 1>But I don't expect anything to to actually change. Um.

0:25:18.440 --> 0:25:22.959
<v Speaker 1>You see it. There are too many market forces, too

0:25:23.000 --> 0:25:26.280
<v Speaker 1>many strong lobbies. You've got a you know, Republican Senate

0:25:26.320 --> 0:25:29.479
<v Speaker 1>in a in a Democratic House for starters. Um. So

0:25:29.520 --> 0:25:32.399
<v Speaker 1>there may be small, small things like the gag clause

0:25:32.480 --> 0:25:36.040
<v Speaker 1>was recently removed. Um, that's a very minor win. But

0:25:36.080 --> 0:25:38.280
<v Speaker 1>everyone will hold onto it and and make sure that

0:25:38.320 --> 0:25:40.960
<v Speaker 1>everyone knows, you know, during the next election cycle. But

0:25:41.080 --> 0:25:44.119
<v Speaker 1>really transformational change is going to be tough to come by.

0:25:44.440 --> 0:25:49.199
<v Speaker 1>Is transformational change stymied by the fact that Medicare and

0:25:49.359 --> 0:25:56.640
<v Speaker 1>Medicaid do not negotiate. Yes, so this is all at

0:25:56.640 --> 0:25:59.280
<v Speaker 1>the march, and this has nothing I mean, it's like saying,

0:25:59.800 --> 0:26:05.240
<v Speaker 1>you biggest customer has no say in the cost of

0:26:05.280 --> 0:26:08.560
<v Speaker 1>the product or service that they're buying. Correct, And I

0:26:08.680 --> 0:26:10.760
<v Speaker 1>you know, so that there was a very bad deal

0:26:10.800 --> 0:26:14.520
<v Speaker 1>made a while back on this and unfortunately we're living

0:26:14.520 --> 0:26:17.439
<v Speaker 1>with the consequences. And and some of these drug companies

0:26:17.480 --> 0:26:19.840
<v Speaker 1>have free reign. When they have, you know, a market

0:26:19.960 --> 0:26:22.560
<v Speaker 1>essentially cornered, they can make the price whatever they want,

0:26:22.640 --> 0:26:25.399
<v Speaker 1>get coverage and it costs taxpayers money. Okay, So this

0:26:25.440 --> 0:26:27.600
<v Speaker 1>goes back to what you're working on currently, getting a

0:26:27.680 --> 0:26:30.320
<v Speaker 1>number of big companies, including IBM, veries in an American

0:26:30.359 --> 0:26:34.160
<v Speaker 1>Express together UH to try to share pricing information with

0:26:34.200 --> 0:26:38.320
<v Speaker 1>their with their employees and exert their own pressure. If

0:26:38.440 --> 0:26:40.879
<v Speaker 1>all of the companies, the big corporations in the United

0:26:40.880 --> 0:26:45.160
<v Speaker 1>States joined forces and did some sort of thing like this,

0:26:46.920 --> 0:26:51.159
<v Speaker 1>could that be enough. My belief is yes. My belief

0:26:51.200 --> 0:26:53.359
<v Speaker 1>is that that is the that is the single best

0:26:53.400 --> 0:26:56.439
<v Speaker 1>bet to make, whether it's our company or another company

0:26:56.440 --> 0:26:59.159
<v Speaker 1>that's fulfilling that need. Uh. The market has to be

0:26:59.200 --> 0:27:01.840
<v Speaker 1>able to vote. It has kept markets in check in

0:27:02.000 --> 0:27:05.480
<v Speaker 1>every other industry, and we have to believe that if

0:27:05.680 --> 0:27:09.120
<v Speaker 1>if consumers understand what their decisions are, what their options are,

0:27:09.280 --> 0:27:12.320
<v Speaker 1>they can make better decisions and that will regulate a market.

0:27:13.359 --> 0:27:18.680
<v Speaker 1>Will we see an end to tax credits for orphan drugs? Um?

0:27:18.720 --> 0:27:21.640
<v Speaker 1>I don't think so. No, And and and I'm not

0:27:21.680 --> 0:27:27.000
<v Speaker 1>necessarily opposed to those Um. There are some some disease

0:27:27.040 --> 0:27:31.280
<v Speaker 1>states that deserve those dollars in my opinion. Um, but

0:27:31.320 --> 0:27:33.240
<v Speaker 1>I don't think that they'll go away. So to the

0:27:33.280 --> 0:27:36.520
<v Speaker 1>point that you were just talking about, if you could

0:27:36.520 --> 0:27:37.800
<v Speaker 1>just give us a little bit of a sense of

0:27:37.840 --> 0:27:42.080
<v Speaker 1>what your platform does and whether you actually see that happening,

0:27:42.119 --> 0:27:46.480
<v Speaker 1>whether big corporations are accelerating their move into taking control

0:27:46.520 --> 0:27:49.760
<v Speaker 1>of healthcare costs themselves enough that there actually could be

0:27:49.840 --> 0:27:53.879
<v Speaker 1>some kind of reduction intro process. Yeah. So big corporations

0:27:53.920 --> 0:27:56.440
<v Speaker 1>target for example, UM, you know they're on the hook

0:27:56.520 --> 0:27:58.440
<v Speaker 1>for to pay a lot of money on the back

0:27:58.480 --> 0:28:01.560
<v Speaker 1>side of a pharmacy claim aime. Um. The thought is, though,

0:28:01.600 --> 0:28:04.640
<v Speaker 1>if they can empower their consumers to understand when they're

0:28:04.680 --> 0:28:07.240
<v Speaker 1>at the doctor's office or even after. If they're trying

0:28:07.240 --> 0:28:09.480
<v Speaker 1>to treat blood pressure, there might be ten different agents

0:28:09.520 --> 0:28:12.159
<v Speaker 1>they could use. Um each of those agents have different

0:28:12.160 --> 0:28:14.600
<v Speaker 1>prices depending on the pharmacy that is that has chosen.

0:28:14.880 --> 0:28:18.840
<v Speaker 1>If you can distill that complex information down into something

0:28:19.000 --> 0:28:22.520
<v Speaker 1>that's simple for consumers to understand, they can make choices

0:28:22.560 --> 0:28:25.399
<v Speaker 1>at that point and pick the lowest cost pharmacy the

0:28:25.440 --> 0:28:28.439
<v Speaker 1>lowest cost drug and not have anyone telling them what

0:28:28.520 --> 0:28:31.680
<v Speaker 1>to do. People naturally resist when they're forced to make

0:28:31.720 --> 0:28:34.240
<v Speaker 1>a you know, to make a decision that the third

0:28:34.240 --> 0:28:37.440
<v Speaker 1>party wants. We don't have that bias. We don't care

0:28:37.520 --> 0:28:39.200
<v Speaker 1>which one they picked. We just want them to know

0:28:39.240 --> 0:28:43.200
<v Speaker 1>that the options, and like you would expect the time,

0:28:43.200 --> 0:28:46.640
<v Speaker 1>they pick the lowest price pharmacy and the lowest price drug. Michael,

0:28:46.680 --> 0:28:50.040
<v Speaker 1>whenever I meet anyone who comes to visit the United States,

0:28:50.080 --> 0:28:54.440
<v Speaker 1>particularly from Europe, may talk about the health care system

0:28:54.440 --> 0:28:59.200
<v Speaker 1>and the single payer options that exist in Europe. They

0:28:59.520 --> 0:29:02.840
<v Speaker 1>ask one question, how do you live with the anxiety

0:29:02.880 --> 0:29:08.200
<v Speaker 1>and stress and complexity of healthcare in the United States?

0:29:09.200 --> 0:29:12.120
<v Speaker 1>Is there any evidence to suggest that single payer would

0:29:12.160 --> 0:29:16.400
<v Speaker 1>be a way to go? And pencil you ask highly

0:29:16.480 --> 0:29:19.960
<v Speaker 1>charged question UM, yeah, there there is. You know, there's

0:29:20.000 --> 0:29:22.840
<v Speaker 1>some efficiencies and there are rules that are put in

0:29:22.880 --> 0:29:25.280
<v Speaker 1>place to control things like drug pricing in Europe, and

0:29:25.320 --> 0:29:28.000
<v Speaker 1>those things absolutely can have a big effect. We were

0:29:28.000 --> 0:29:30.720
<v Speaker 1>just talking before this, and you know it, there is

0:29:30.800 --> 0:29:33.719
<v Speaker 1>high anxiety to be sick in America and and that

0:29:33.760 --> 0:29:36.840
<v Speaker 1>goes for sick people and healthy people. Nobody wants that

0:29:36.920 --> 0:29:39.160
<v Speaker 1>to be them because you don't know what you're going

0:29:39.200 --> 0:29:43.760
<v Speaker 1>to be exposed to. UM, So it there's anxiety. UM

0:29:43.840 --> 0:29:46.280
<v Speaker 1>You're gonna need people to administer those benefits either way,

0:29:46.280 --> 0:29:48.960
<v Speaker 1>whether it's a single payer of multiple players. Unfortunately, I

0:29:48.960 --> 0:29:51.040
<v Speaker 1>don't think it's gonna it's gonna happen in the near future.

0:29:51.200 --> 0:29:52.760
<v Speaker 1>Michael right, Thank you so much for being with us.

0:29:52.800 --> 0:29:55.120
<v Speaker 1>Michael Ray is founder in chief executive officer of Our

0:29:55.360 --> 0:29:58.720
<v Speaker 1>Saving Solutions, based in over Limp Park, Kansas, but joining

0:29:58.840 --> 0:30:04.080
<v Speaker 1>us here at our thirty Lexington headquarters. Do Not Get Sick.

0:30:05.520 --> 0:30:08.040
<v Speaker 1>Thanks for listening to the Bloomberg P and L podcast.

0:30:08.400 --> 0:30:12.280
<v Speaker 1>You can subscribe and listen to interviews at Apple Podcasts, SoundCloud,

0:30:12.400 --> 0:30:15.880
<v Speaker 1>or whatever podcast platform you prefer. I'm pim Fox. I'm

0:30:15.920 --> 0:30:19.920
<v Speaker 1>on Twitter at pim Fox. I'm on Twitter at Lisa Abramo.

0:30:20.040 --> 0:30:22.640
<v Speaker 1>It's one before the podcast. You can always catch us

0:30:22.680 --> 0:30:24.240
<v Speaker 1>worldwide on Bloomberg Radio