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Speaker 1: One eight hundred d ui Away now offering free remote

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Speaker 1: consultations by phone or video conference for any criminal offense.

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Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d

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Speaker 1: Uyowa dot com or call away. All right, it's time

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Speaker 1: for your phone tap. And one thing that I know

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Speaker 1: about insurance is it's not fun to pay for oh no,

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Speaker 1: because you don't get a whole lot of enjoyment out

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Speaker 1: of that. Yeah, you have to get it about to

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Speaker 1: pay off. Yeah, and then even then they don't want

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Speaker 1: to give you any money. Right, It's terrible thing. Sorry,

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Speaker 1: it is good to have when you're in a real pinch. Yeah,

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Speaker 1: I mean, I know our on Jose Bolanos didn't have

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Speaker 1: insurance for the first eight years that he worked. Year. Seriously,

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Speaker 1: I cried when I could go to the dentist. So

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Speaker 1: it's not because he wasn't eligible. It's because he couldn't

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Speaker 1: figure out how to sign up. But he finally figured

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Speaker 1: that out. Anyway, the guy that we call today just

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Speaker 1: got into a fender bender, and I'm not sure he's

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Speaker 1: going to be happy with how his insurance company is

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Speaker 1: going to handle his You'll hear what happens in your

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Speaker 1: brand new phone tapp right now. Hello. Hi, this is

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Speaker 1: Pamela from insurance. I'm looking for Mark. Yeah, this is Mark. Hi.

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Speaker 1: Mark got a note here saying that you're an a

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Speaker 1: fender bender and you talk to someone at our office yesterday. Yeah,

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Speaker 1: I appreciate you getting back to me. Yeah. Well, unfortunately,

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Speaker 1: we took a look at your policy and it turns

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Speaker 1: out your insurance with US was subjugated just last week,

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Speaker 1: so we're not going to be able to process your claim.

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Speaker 1: My policy was subjugated. What does that even? What does

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Speaker 1: that even mean? I don't understand what you're telling you.

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Speaker 1: It's a little confusing, but it happens all the time.

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Speaker 1: The company sold your policy basically to another discount carrier.

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Speaker 1: I mean that is the good news. I believe you

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Speaker 1: are still covered. I chose I mean, I chose you

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Speaker 1: guys as my carrier. Is that I mean? Is that

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Speaker 1: even legal? I don't I don't get how this can happen. Yeah,

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Speaker 1: I'm sorry. There's nothing we can do about it, but

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Speaker 1: just sit tight and you should be getting a call soon.

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Speaker 1: I mean, I'm not happy about this. We'll have a

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Speaker 1: good day. Mark. Yeah, Hello, this is Rick from Big

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Speaker 1: Rick's Insurance. I'm looking for a Mark. Yeah, this is Mark. Hi, Mark,

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Speaker 1: I'm calling about your car. Real sorry about what happened. Lay, listen,

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Speaker 1: tell me what's going on here. I mean they told

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Speaker 1: me my policy has been subjugated. I've been with for

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Speaker 1: years and now I mean, I'm sorry. I don't know

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Speaker 1: anything about you or your insurance company. Okay, good deal here.

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Speaker 1: We bought a handful of policies from them. It's our

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Speaker 1: first time dipping our toe in the insurance agency pool.

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Speaker 1: Real pumped about it, but it's all new to us.

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Speaker 1: I mean, it's great that you're pumped about it, but

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Speaker 1: I'm gonna tell you something I'm not. Well. Actually, we

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Speaker 1: work a lot faster than them big fans of pants corporations.

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Speaker 1: So let's say you and me just knock this claim out,

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Speaker 1: all right, Just tell Big Rick what happened. I mean, listen,

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Speaker 1: already told my original insurance company. It's pretty cut and dry.

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Speaker 1: I would stop at a stoplight. This guy comes up

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Speaker 1: behind me, rear ends me. I mean, he wasn't going

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Speaker 1: that fast, but there is a considerable amount of damage. Okay, Well,

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Speaker 1: I know we're new to this, but I gotta tell

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Speaker 1: you Mark, at face value here it sounds like that's

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Speaker 1: more your faults. What it's my fault? Well, just worked

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Speaker 1: at a stoplight? Do you not understand that? Well, just

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Speaker 1: by the picture you're painting, sounds like you went in reverse.

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Speaker 1: What do you think Maybe you went in reverse? Mark

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Speaker 1: knows you moron. I just told you I was stopped.

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Speaker 1: I did not go in reverse. Well, Mark, I gotta

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Speaker 1: be honest with you. I have been recording this phone

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Speaker 1: call and at no point did you mention checking your

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Speaker 1: side mirrors. Why in the world would I check my

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Speaker 1: side mirrors? Well, at a stoplight? Okay, all right, Well,

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Speaker 1: let's not get all huffitty puffy about this. We hear

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Speaker 1: a big X, and by we I mean me. I'm

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Speaker 1: kind of a one man show, and we're gonna take

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Speaker 1: good care of you no matter what you're telling me.

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Speaker 1: There's only one of you in the whole damn company.

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Speaker 1: Well that's all we need, sir. I will say it

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Speaker 1: is a one man show. And yes, this is our

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Speaker 1: first ever claim at Big Rex Insurance what and we

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Speaker 1: commit to learning how to do this job with you.

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Speaker 1: I'm your first complaim lucky you, sir. Congratulations, welcome to

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Speaker 1: Big Rex. I don't want to be with big insurance company, sir,

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Speaker 1: my normal insurance company back now, Sir, I think by

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Speaker 1: the end of this claim you will be very happy,

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Speaker 1: even though I do think that Big Ric will not

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Speaker 1: be covering any of this. What the you're a big

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Speaker 1: ri I mean, give me a break, you're the whole

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Speaker 1: company that is. I will say, we will be sending

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Speaker 1: you some really cool merch that's short for merchandise. Well,

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Speaker 1: you're not going to cover my claim, but you're gonna

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Speaker 1: send me merchandise. Not just merchandise, sir. I mean we

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Speaker 1: got T shirts, I got key chains, I got some

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Speaker 1: beer coozies over here too, says Big Rick. All over it.

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Speaker 1: Do you think I want a Big Rick choosie? Not

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Speaker 1: just one, sir. According to my estimates here and from

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Speaker 1: what you've told me, looks like you're entitled to four

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Speaker 1: TA shirts, fourteen K chains and choosies. Boy, howdy, you

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Speaker 1: sure took us for a ride. Now what you're about

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Speaker 1: to be sued. What you're doing is absolutely illegal or

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Speaker 1: it's a joke. I can't figure out what's going on here.

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Speaker 1: Well that was a good guess because it is actually

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Speaker 1: a joke. What this is, Jose from Brick and Jeffrey

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Speaker 1: in the Morning. I'm doing a phone tap on you. Man,

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Speaker 1: this is a frank Don't blame me, Blame your wife, Helen.

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Speaker 1: She's the one who set you up. Man. Oh my gosh.

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Speaker 1: I was like, who is this hillbilly big Rick to

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Speaker 1: be set up with? Hey, how about I still send

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Speaker 1: you a couple of key chains courtesy of Brooke and Jeffrey.

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Speaker 1: Huh Yeah, listen, man, you can send me anything as

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Speaker 1: long as it's not for Big Rick. All right, that's

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Speaker 1: a deal. The week up every morning with food tabs

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Speaker 1: weekday mornings on the twenties, Brooke and Jeffrey in the

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Speaker 1: Morning