1 00:00:00,480 --> 00:00:03,400 Speaker 1: Did you know Zeke's Pizza Delivers. Get a local handcraft 2 00:00:03,400 --> 00:00:06,960 Speaker 1: and pizza delivered tonight and leave tasteless national chain pizza behind. 3 00:00:07,120 --> 00:00:10,239 Speaker 1: Download the Apple or visit Zeke's Pizza dot com. It's 4 00:00:10,280 --> 00:00:18,640 Speaker 1: another jubilant on the twenties. I'm moving two point five. Hello. Hi, 5 00:00:18,760 --> 00:00:21,959 Speaker 1: this is Casey Ryback calling from Insurance. I was looking 6 00:00:22,000 --> 00:00:28,080 Speaker 1: for Jenna. Yes, is is she? Hi? Jenna? How's everything going? Well, 7 00:00:28,120 --> 00:00:32,440 Speaker 1: it's it's kind of been a trying time with everything 8 00:00:32,479 --> 00:00:35,600 Speaker 1: that's been going on. I'm really sorry to hear about 9 00:00:35,600 --> 00:00:40,040 Speaker 1: your accident. Are you doing okay though, that's most important? Yeah? Yeah, yeah, yeah, 10 00:00:40,120 --> 00:00:43,080 Speaker 1: I mean I'm okay, but yeah, my car's um it's 11 00:00:43,120 --> 00:00:45,320 Speaker 1: pretty bad. Yeah, I know. I actually was at the 12 00:00:45,320 --> 00:00:48,720 Speaker 1: toeyard the other day and I saw it and yeah, 13 00:00:48,800 --> 00:00:52,600 Speaker 1: I'd say it's almost undrivable. Yeah, I mean, I'm thankful 14 00:00:52,640 --> 00:00:56,680 Speaker 1: that I'm fine, but it's definitely um been it's been 15 00:00:56,720 --> 00:00:59,480 Speaker 1: a headache. Yeah. Yeah, but that's not why I'm calling. 16 00:00:59,520 --> 00:01:01,720 Speaker 1: I actually wanted to speak with you regarding your coverage 17 00:01:01,720 --> 00:01:04,959 Speaker 1: with US. Do you have a momentum? Yeah? Sure, What's 18 00:01:05,040 --> 00:01:08,600 Speaker 1: what's up? Well? I looked over your policy and apparently 19 00:01:08,640 --> 00:01:12,080 Speaker 1: you weren't covered for the accident, so the burden of 20 00:01:12,080 --> 00:01:14,920 Speaker 1: payment is actually on you. What do you mean I 21 00:01:15,000 --> 00:01:19,400 Speaker 1: wasn't covered. Well, we cover you completely on weekends and 22 00:01:19,600 --> 00:01:24,080 Speaker 1: on some weekdays weekends talking about Yeah, weekends and some 23 00:01:24,520 --> 00:01:27,360 Speaker 1: weekdays you're covered. But on Tuesdays and Thursdays between the 24 00:01:27,400 --> 00:01:31,880 Speaker 1: hours of noon and three, you're not covered. No, that's insane. 25 00:01:31,959 --> 00:01:34,399 Speaker 1: I should be covered twenty four seven. What are you 26 00:01:34,480 --> 00:01:38,000 Speaker 1: talking about? I'm sorry, that's what you signed up for. No. 27 00:01:38,280 --> 00:01:41,160 Speaker 1: I signed up for the full amount of coverage all 28 00:01:41,200 --> 00:01:44,680 Speaker 1: the time. Yes you did. You signed up for full coverage. 29 00:01:44,800 --> 00:01:48,960 Speaker 1: You are fully covered weekdays and weekends, except for Tuesdays 30 00:01:48,960 --> 00:01:52,160 Speaker 1: and Thursdays between noon and three. Can you stop saying 31 00:01:52,200 --> 00:01:56,520 Speaker 1: that I'm not covered between twelve and three? Okay, let 32 00:01:56,520 --> 00:01:58,400 Speaker 1: me ask you a question. When you signed up with us, 33 00:01:58,600 --> 00:02:02,760 Speaker 1: did you request double coverage? I request full coverage. I 34 00:02:02,760 --> 00:02:05,080 Speaker 1: have no idea what you're talking about double coverage, right, 35 00:02:05,200 --> 00:02:07,520 Speaker 1: I sign up for full coverage. Double coverage is different 36 00:02:07,520 --> 00:02:09,960 Speaker 1: than full coverage. Did you sign up for double coverage? 37 00:02:10,160 --> 00:02:13,000 Speaker 1: I don't know what you're saying. Double coverage? What does 38 00:02:13,040 --> 00:02:16,119 Speaker 1: that even mean? It's when we cover not just weekends 39 00:02:16,120 --> 00:02:18,720 Speaker 1: in certain hours of weekdays, but we cover Tuesdays and 40 00:02:18,760 --> 00:02:23,520 Speaker 1: Thursday afternoons as well. Okay, makes no sense. So if 41 00:02:23,520 --> 00:02:25,360 Speaker 1: you would have got on this accident between noon and three, 42 00:02:25,480 --> 00:02:28,280 Speaker 1: under double coverage, you would have been doubly covered, But 43 00:02:28,400 --> 00:02:30,360 Speaker 1: because you had the regular now you're not covered. What 44 00:02:30,400 --> 00:02:33,120 Speaker 1: do you mean double coverage the only covered one. I 45 00:02:33,120 --> 00:02:35,720 Speaker 1: mean it's extra coverage during those hours, but under the 46 00:02:35,720 --> 00:02:38,000 Speaker 1: full coverage you're not covered. So if you want double coverage, 47 00:02:38,000 --> 00:02:40,519 Speaker 1: I can sign you up for that. It's only you're 48 00:02:40,560 --> 00:02:44,400 Speaker 1: making no sense. Okay, I'll slow down. Maybe what you're 49 00:02:44,400 --> 00:02:46,359 Speaker 1: not getting is this because I can tell that you're 50 00:02:46,360 --> 00:02:49,240 Speaker 1: starting to get pretty upsetting exactly what you're saying. Yes, 51 00:02:49,320 --> 00:02:51,839 Speaker 1: I'm upset. You would be upset too if you were me. Okay, 52 00:02:51,880 --> 00:02:54,120 Speaker 1: but you've asked me a few times what double coverage is, 53 00:02:54,200 --> 00:02:55,679 Speaker 1: and I've explained it to you, but you're still not 54 00:02:55,720 --> 00:02:57,640 Speaker 1: getting it. So I can calmly explain it if you'd like, 55 00:02:57,720 --> 00:02:59,200 Speaker 1: or you can keep yelling at me. Either one. Are 56 00:02:59,240 --> 00:03:03,480 Speaker 1: you getting what you're saying? It's just insane what you're saying. Okay, 57 00:03:03,560 --> 00:03:05,639 Speaker 1: I know it is insane. I mean it's insane that 58 00:03:05,680 --> 00:03:08,280 Speaker 1: we would offer that amount of savings between those hours, 59 00:03:08,320 --> 00:03:09,960 Speaker 1: and that's why I think you should sign up for it. 60 00:03:10,160 --> 00:03:13,079 Speaker 1: Are you enjoying this? I'm Are you enjoying hearing me 61 00:03:13,560 --> 00:03:16,720 Speaker 1: be upset? Oh? You're sweet? I think you're just not 62 00:03:16,800 --> 00:03:19,080 Speaker 1: getting Yes, you're you're sweet. No, no, no, no, no no, 63 00:03:19,280 --> 00:03:22,040 Speaker 1: do not even call me sweet. I don't need that 64 00:03:22,400 --> 00:03:24,280 Speaker 1: from you right now. Well, I'm just trying to explain 65 00:03:24,320 --> 00:03:27,480 Speaker 1: to you that filk coverage and double coverage are different 66 00:03:27,639 --> 00:03:31,960 Speaker 1: saying that. Okay, you're driving me insane. Okay, I understand 67 00:03:32,160 --> 00:03:34,400 Speaker 1: what you're saying, but it makes no sense. I don't 68 00:03:34,400 --> 00:03:36,440 Speaker 1: know what kind of company you work for. Well, you 69 00:03:36,520 --> 00:03:38,560 Speaker 1: say you understand what I'm saying, and then you say 70 00:03:38,560 --> 00:03:40,920 Speaker 1: it doesn't make sense. So which one is it make 71 00:03:40,960 --> 00:03:42,840 Speaker 1: you happy? Does it make you happy if I say 72 00:03:42,880 --> 00:03:47,800 Speaker 1: I don't understand what yes? Seeing a different language. Hey, 73 00:03:47,880 --> 00:03:50,160 Speaker 1: now we're on the same page. You're not making any 74 00:03:50,160 --> 00:03:53,320 Speaker 1: sense and you're confused. Shut up and you I want 75 00:03:53,320 --> 00:03:55,360 Speaker 1: to talk to your supervisor right now. Do you want 76 00:03:55,400 --> 00:03:57,760 Speaker 1: to ask them about signing up for double coverage? Because 77 00:03:57,800 --> 00:04:00,560 Speaker 1: I can help your supervisor on the phone. I'm sick 78 00:04:00,560 --> 00:04:01,880 Speaker 1: of talking to you. I want to talk to you 79 00:04:01,920 --> 00:04:03,840 Speaker 1: supervisors right now. I just want to make sure I'm 80 00:04:03,880 --> 00:04:06,240 Speaker 1: getting it clear, because you see, I can't even stand 81 00:04:06,280 --> 00:04:08,000 Speaker 1: your voice anymore. You seem to have a lot of 82 00:04:08,040 --> 00:04:10,280 Speaker 1: mixed messages. So do you want to talk to the 83 00:04:10,320 --> 00:04:13,560 Speaker 1: supervisor or you don't? How clear is this? I want 84 00:04:13,560 --> 00:04:16,919 Speaker 1: to hit you in your face right now? Okay, Okay, 85 00:04:17,160 --> 00:04:20,039 Speaker 1: that seemed pretty clear. I think you were saying you 86 00:04:20,040 --> 00:04:23,200 Speaker 1: wanted to punch me. Yeah, you're a genius. I want 87 00:04:23,200 --> 00:04:25,000 Speaker 1: to hit you in the face right now. Get your 88 00:04:25,320 --> 00:04:27,560 Speaker 1: supervisor on the phone. Okay, before I do that, can 89 00:04:27,600 --> 00:04:29,400 Speaker 1: I interest you in a prank phone call? Though? Now? 90 00:04:29,920 --> 00:04:33,760 Speaker 1: Are you sure? Okay? No, get your supervisor on the phone. 91 00:04:33,839 --> 00:04:35,240 Speaker 1: I'd like to tell you that this is a prank 92 00:04:35,240 --> 00:04:39,960 Speaker 1: phone call if I could what This is actually Jewil 93 00:04:40,279 --> 00:04:42,120 Speaker 1: from Brook and Jewel in the morning doing a phone 94 00:04:42,120 --> 00:04:45,080 Speaker 1: tap on you. What are you talking about? This is 95 00:04:45,120 --> 00:04:47,359 Speaker 1: a joke. Your friend Stephanie set you up for a 96 00:04:47,360 --> 00:04:52,520 Speaker 1: prank phone call. I what, step Yes, Oh my god, 97 00:04:53,200 --> 00:04:54,880 Speaker 1: she said she wanted to try to give you a 98 00:04:54,920 --> 00:04:58,159 Speaker 1: laugh since her car got messed up. Oh my god. 99 00:05:00,200 --> 00:05:02,479 Speaker 1: You wait. So are you saying you're angry or you're 100 00:05:02,520 --> 00:05:09,039 Speaker 1: not angry? I'm still confused. Wake up? Every morning with 101 00:05:09,120 --> 00:05:12,320 Speaker 1: Jubile phone taps weekday mornings on the twenties, Fully On 102 00:05:12,520 --> 00:05:13,880 Speaker 1: Moving ninety two point five