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Speaker 1: Ron Anians, my air conditioning doesn't work. It's intermittent. It's

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Speaker 1: some days it works, some days it doesn't. And nobody

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Speaker 1: seems to be able to figure it out because they

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Speaker 1: never see the problem when it happens. Huh, the car doctor,

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Speaker 1: and he goes to me, what does that yellow light mean?

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Speaker 1: And I explained to him. I said, you know, Tony,

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Speaker 1: that means that you've turned on the A C compressor.

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Speaker 1: He goes, oh, that's what the yellow lights for. It

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Speaker 1: was like Jesus had come down and he was walking

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Speaker 1: on war. Uh, light me down, okay, light. Welcome to

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Speaker 1: the radio home of ron and Nanian the Car Doctor.

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Speaker 1: Since this is where car owners the world overturned to

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Speaker 1: for their definitive opinion on Automo to repair. If your

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Speaker 1: mechanics giving you a busy signal, pick up the phone

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Speaker 1: and call in. The garage doors are open, but I

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Speaker 1: am here to take your call at eight five five

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Speaker 1: six and now running. You want to take a test

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Speaker 1: with me. I was gonna do this the other way.

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Speaker 1: I was gonna talk about the Chevy Traverse to kick

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Speaker 1: go off this hour, but I want you to take

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Speaker 1: a test with me. I took my A S C

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Speaker 1: S this morning and I was sitting at the chiropractor.

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Speaker 1: I did it at the chiropractor actually, because they give

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Speaker 1: you the option. Now. Hello and welcome by the way, um,

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Speaker 1: thanks for being here. I've got a lot to do today,

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Speaker 1: it seems, and I have to. You know, you're taking

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Speaker 1: your A s c S online now because of the pandemic,

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Speaker 1: and they want you to. They give you eight questions

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Speaker 1: a month and you take them and if you make

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Speaker 1: a mistake, they send you another one, and it's kind

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Speaker 1: of net It's it's interesting, right. I'm almost starting to

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Speaker 1: like it better than going to sit in the office

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Speaker 1: and take all three questions at a clip because I

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Speaker 1: always certify all eight areas at the same time because

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Speaker 1: I just don't have the time, frankly, and I'd like

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Speaker 1: to get it over with. So this is a little

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Speaker 1: bit more relaxed, if you can imagine me being relaxed.

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Speaker 1: So it's a break question, right, How hard could a

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Speaker 1: break question be? Right? Everybody out there is fixed brakes,

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Speaker 1: I'm sure, or maybe your thought about everybody out there

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Speaker 1: is used brakes, I'm sure, or wish they could use brakes,

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Speaker 1: or maybe they have good breaks, but them is the

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Speaker 1: brakes So here's the question. You're ready. This is from

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Speaker 1: a SA. A vehicle equipped with a forward automatic braking

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Speaker 1: system will not auto brake when approaching an obstruction at

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Speaker 1: parking lot speeds a service. A DOS Advanced Driver SIS

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Speaker 1: System message is present on the driver information display and

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Speaker 1: a stored censor ring time fault is stored in the

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Speaker 1: Parking Assist Control module. The vehicle operates normally otherwise in

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Speaker 1: service history indicates the vehicle has had collision repairs to

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Speaker 1: the front end. Which of these could be the cost?

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Speaker 1: So you got this in your head. Okay, it's just brakes, folks, right,

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Speaker 1: how hard could this be? It's just a brake system.

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Speaker 1: Could a misted a misadjusted brake pedal position sensor closet,

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Speaker 1: could an internal leak and the breakmaster cylinder closet, could

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Speaker 1: excessive paint thickness on the front sensors closet, or could

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Speaker 1: have stuck open check valve and the brake booster be

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Speaker 1: the root cause. Anybody want to take a shot at this, Tom,

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Speaker 1: You're not eligible. You already played the game. It's paint thickness,

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Speaker 1: all right. The right answer is paint thickness, and the

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Speaker 1: explanation is Excessive paint thickness on the front ultrasonic sensors

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Speaker 1: can affect the censor's ability to detect and report correct

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Speaker 1: distances between the vehicle and other objects. Ultrasonic sensors amidst

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Speaker 1: sound waves this is an unormabile we're talking about, not

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Speaker 1: the shuttle and then detect these waves that they are

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Speaker 1: reflecting back from the objects. The time between sending and

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Speaker 1: receiving the waves is used to calculate distance. Excessive paint

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Speaker 1: thickness alters the omitted and received sound waves, resulting in

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Speaker 1: incorrect measure distance. This condition can cause the ringtime diagnos

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Speaker 1: their trouble code is indicated. What do you think of that?

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Speaker 1: At So, is the body shop going to have to

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Speaker 1: start to measure how much paint they put on? Are

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Speaker 1: they gonna have to be more precisely We're gonna have

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Speaker 1: to measure it or we're gonna have to use ultrasound

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Speaker 1: to measure the depth of the paint being applied to

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Speaker 1: the pumper. Think about what this does to the repair process,

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Speaker 1: and then more importantly, what happens what happens later on?

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Speaker 1: You know, oh, the car is five or six years

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Speaker 1: old or seven years old, and it has a problem

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Speaker 1: in the automatic parking system. Are you gonna fix it?

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Speaker 1: Are you gonna drive around in a car that's got

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Speaker 1: warning lights going off and you're just gonna train yourself

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Speaker 1: to ignore them? And what does that do to the

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Speaker 1: retail or resale value of the vehicle when you go

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Speaker 1: to sell it? I get my chiropractor this test this morning.

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Speaker 1: By the way, he felt he's an excellent chiropractor. His

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Speaker 1: son Troy was there and David was there, Doctor Dave

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Speaker 1: and Dr Troy, and I've decided that they're excellent car actors.

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Speaker 1: I really enjoy going to them before when it comes

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Speaker 1: to cars. They know where the door handle is and

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Speaker 1: they know how to put gas in it. And beyond that,

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Speaker 1: they they're just um. And they were stunned. They were

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Speaker 1: absolutely stunned. They said, how could paint thickness affect a

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Speaker 1: driver warning system and a parking sensor? And when I

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Speaker 1: explained that it's the thickness of the of the paint

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Speaker 1: on the bumper, A one millimeter difference, one millimeter unless

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Speaker 1: can affect any one of these self driving, self parking

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Speaker 1: advanced driver assist systems. And they've all got to be

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Speaker 1: calibrated anytime they're touched. It makes you wonder, write so

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Speaker 1: the car is going to commence somewhere, somewhere, somehow, some way.

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Speaker 1: It's happened where a car has gone into a repair shop,

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Speaker 1: a newer vehicle for a headlight, and the headlights has

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Speaker 1: been replaced. But they had to remove the bumper to

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Speaker 1: get to the headlight assemblies, the head lamp assemblies, I

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Speaker 1: should say, and as a result that a DOST advanced

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Speaker 1: driver assist system, where that parking system has had to

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Speaker 1: be recalibrated. And that's simple. Twenty dollar headlight bulb has

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Speaker 1: been five bucks. I know what's happened. I'd love to

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Speaker 1: hear the story if anybody's got one, But I know

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Speaker 1: it's happened. And again we come back to you know,

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Speaker 1: it was meant to replace the horse. If you can

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Speaker 1: remember back that far. Tom can remember back that far

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Speaker 1: he was around back at the turn of the last century.

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Speaker 1: You know, it was meant to replace the horse. The

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Speaker 1: car was not meant to bankrupt to It was not

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Speaker 1: meant to launch missiles, take you to the moon, or

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Speaker 1: any of the multitude of things that it seemed like

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Speaker 1: they can do today. I just so that's the A

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Speaker 1: S c s. Maybe next hour. We'll do another one

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Speaker 1: next hour or next hour. At the beginning of next hour,

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Speaker 1: I want to talk about Chevy Traverse and the power

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Speaker 1: steering repair where I have to replace the engine wiring harness.

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Speaker 1: I want to give the update on how that's going.

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Speaker 1: But right now, let's kick the garage doors open. Let's

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Speaker 1: go over to Jeff and San Diego five Mini Cooper

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Speaker 1: and some questions about a blownhead guest at as you Jeff,

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Speaker 1: Welcome to the car doctor, sir, how can I help? Hi? Ron,

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Speaker 1: thanks for taking my call. And greens from San Jose. Um, yeah,

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Speaker 1: so um. I acquired the two thousands five Mini Cooper

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Speaker 1: from my neighbor. It's uh Candy Apple red Race. He's

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Speaker 1: drives rally wheels a little super charge six feet really

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Speaker 1: cool little car and he's the original owner and it

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Speaker 1: showed up on a toad truck last month and to

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Speaker 1: the neighbor's house. Asked him what was going on and said,

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Speaker 1: I think I threw the engine. If you want it,

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Speaker 1: I just ordered a new Tesla. About it for a minute,

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Speaker 1: I'm a bit yeah, San Jose, what are you gonna

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Speaker 1: do with right? But I'm a bit yeah, I'm a

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Speaker 1: busy guy drive a new car, and I thought about it,

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Speaker 1: but I could use your distraction right now, you know,

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Speaker 1: So I said, yeah, I'll take it. I'll take it on.

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Speaker 1: So in a matter of minutes, a toa truck was

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Speaker 1: putting in my driveway and we were swapping keys and

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Speaker 1: shaking hands and and all that. So anyway, I diagnosed

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Speaker 1: the car fairly quick. I came up with the head

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Speaker 1: of blown head gasket, chocolate milk in the skin of codes.

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Speaker 1: They're all related to high temperature, low cool and um

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Speaker 1: that type of thing. And I pulled the valve cover

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Speaker 1: and it's just chocolate milk. And so I'm thinking, in

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Speaker 1: worst case, I go, uh order used engine, you know,

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Speaker 1: and just do a clean swap and get on down

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Speaker 1: the road with it. By the way, i'm gonna be

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Speaker 1: giving this too. I'm gonna be surprised my daughter. I

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Speaker 1: hope she's not listening. I'm gonna kint it over to

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Speaker 1: her when I'm done rebuilding it. But so, so I

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Speaker 1: think i'd order the engine. And then so I pulled

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Speaker 1: the engine and trans out, put it on a power

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Speaker 1: with my garage and everything just brand new. I mean,

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Speaker 1: the ball joints, the tyrods, the starter like it was

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Speaker 1: really well taken care of. And I pulled ahead the

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Speaker 1: other night, Well I'm sourcing an engine. I just thought,

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Speaker 1: what the heck, I'll take a look. And the pistons

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Speaker 1: and cylinders everything was immaculant. But the head has a

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Speaker 1: lot of had the blown head gasket and a lot

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Speaker 1: of pity well heavy like corrosive looking pitting under the head.

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Speaker 1: And I thought, this engine is in really good shape though,

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Speaker 1: So I don't think the head could be machine with

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Speaker 1: all that pitting, because it's right around the water jackets

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Speaker 1: where the gassing meets it is the thinking, is there

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Speaker 1: a lot of carbon build up? Jeff, There's not a

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Speaker 1: lot of carbons build up? No. Now the piston is

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Speaker 1: what was on the pistons I could wipe off with

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Speaker 1: my fingers. How many milinders aren't scrapped? How many? How

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Speaker 1: many miles on the overall eleven thousand? Have you have

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Speaker 1: your p have your priced or replacement engine? Used engine

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Speaker 1: anywhere anywhere from eight really cheap? And like I said,

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Speaker 1: I've got no money into this car. I'm going to

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Speaker 1: labor myself. And I'm thinking they're all high mile age engines.

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Speaker 1: I kept find anything, you know, maybe eight uh around

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Speaker 1: the same boat basically, So I was thinking I might

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Speaker 1: have just as good as an engine right here in

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Speaker 1: my garage. Now, I was thinking I can either do

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Speaker 1: that or I could go to Oiley to get a

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Speaker 1: re manufactured cinder head for six hundred bucks, new vowels,

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Speaker 1: new seals. It comes to the cam and everything by

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Speaker 1: a gasket kit and uh put it back together. Door

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Speaker 1: clutch in it obviously, because yeah, I mean if the

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Speaker 1: engine is out, the engine is out. Correct? Correct? You

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Speaker 1: got a local machine You've got a local machine shop. Uh,

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Speaker 1: not what I've ever used before, but yeah, there's there's

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Speaker 1: I think I think people still do that. I mean,

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Speaker 1: you've you've got one. You've got one local. Let me

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Speaker 1: let me rephrase the question. Do you have one local

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Speaker 1: that you think you can get a recommendation for as

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Speaker 1: to whether good or bad? Yeah? I think so. Yeah,

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Speaker 1: you know, the engine's out, the car is sixteen years old,

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Speaker 1: your daughter's gonna drive it, and you know what's gonna happen.

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Speaker 1: You want to avoid the dead. I love my car,

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Speaker 1: but it just started to overheat. Comment and now you've

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Speaker 1: gotta take my car away from me, and then you'll

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Speaker 1: never have time to do this. So I think you

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Speaker 1: have to do this to the max in the sense that,

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Speaker 1: like you said, you have no money in it. It's

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Speaker 1: it looks and seems like a good car. You really

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Speaker 1: don't know the service history. I mean judging the engine

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Speaker 1: by how you take it apart. Sure we all do that,

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Speaker 1: but you know what has the oil change interval really been?

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Speaker 1: And you know what's he really done to it? And

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Speaker 1: when the head gas get failed did it run hot

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Speaker 1: or did the head gas get just fail on its

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Speaker 1: own accord, or was it from lack of coolant maintenance

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Speaker 1: or was it some other extenuating circumstance. I think this,

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Speaker 1: I think the safe bet to avoid doing this twice

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Speaker 1: because now you have the time, and I guarantee you

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Speaker 1: when it fails. If it fails, you won't have the time.

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Speaker 1: Is let's let's put a fresh motor in it. Let's

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Speaker 1: find out what a fresh motor is gonna cost. If

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Speaker 1: a fresh engine's ten grand, then maybe not. But if

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Speaker 1: you can do this and work under a budget, I

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Speaker 1: don't know. I think you gotta put five grand in

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Speaker 1: the car. I think that's the number because you don't

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Speaker 1: get anything. Yeah in mind, Yeah, you don't have no

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Speaker 1: problem doing Yeah, you don't. You don't get anything for

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Speaker 1: five grand today. I mean, good lord, we're restoring an

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Speaker 1: f We're not really really restoring. We're we're doing some

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Speaker 1: uh front end, some break radiator, coolant lines, power steering lines,

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Speaker 1: spark plugs, and a whole slew of other things to

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Speaker 1: an oh seven f one fifty in the shop this

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Speaker 1: week and next week and we've got about we're gonna

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Speaker 1: have about nine grand and no law. And you know,

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Speaker 1: there's a truck that's just getting a pile of maintenance

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Speaker 1: that it hasn't had anything done to it in fifteen

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Speaker 1: years or so. So you know, yeah, I think I

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Speaker 1: think five grands the number I really do. Jeff, I

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Speaker 1: think you've got to put some I think you've got

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Speaker 1: to go out and see if you can find a um,

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Speaker 1: see if you can find an engine for it. That way, UM,

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Speaker 1: maybe you go down to the o'railly Oto parts that

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Speaker 1: you have in your neighborhood, see if they've got a

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Speaker 1: complete reman engine assembly from it, and see what kind

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Speaker 1: of warranty they'll give, and at least then you've got

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Speaker 1: the power of Oreilly Oto parts backing it up. And

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Speaker 1: if not there, if they can't get something for it,

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Speaker 1: then head on over to your local machine shop and

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Speaker 1: maybe get a recommendation from the guys that the orelliot

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Speaker 1: to parts. But I think doing the complete engine my

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Speaker 1: point is, and then look at the radiator, look at

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Speaker 1: the hoses, belts, all the small parts, you know, the

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Speaker 1: normal things that you would want to change, and get

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Speaker 1: those done as well. And then at least when you

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Speaker 1: hand it to your daughter, boom done. Here at his sweetheart,

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Speaker 1: have a great time. Dad took carry you and it's

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Speaker 1: a good first car experience. All Dad should be as

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Speaker 1: lucky as you to have such fortune as to find

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Speaker 1: a car like that, and they should have the ability

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Speaker 1: in the time to do it. I think doing that

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Speaker 1: and giving that to a daughter is a labor of love,

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Speaker 1: but it's it says a lot to them as time

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Speaker 1: goes by. I appreciate the call, Jeff. I'm runing any

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Speaker 1: of the car doctor. We'll be back right after this

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Speaker 1: when you get keep Ron's number hand five five zero

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Speaker 1: zero zero for when you really need advice on your car. Here,

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Speaker 1: you know, just as an aside before we take the

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Speaker 1: next call, you know, you're stuck at home, you're looking

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Speaker 1: for something to do. Well, here's something exciting. This is

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Speaker 1: what the car doctor does. I go out and I

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Speaker 1: look at websites, go out to look at auto batteries

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Speaker 1: dot com. And the only reason I'm bringing up is

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Speaker 1: because we're seeing a tick in the shop, a tick up,

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Speaker 1: a spike, if you will, And I'm seeing it in

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Speaker 1: the trends that there's more and more talk that as

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Speaker 1: a result of the pandemic and cars sitting, and we've

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Speaker 1: talked about this, that battery replacement is on the rise.

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Speaker 1: So if you've got to make an informed decision as

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Speaker 1: far as you know, buying a battery or what battery

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Speaker 1: to replace with, or maybe you want to do a

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Speaker 1: preemptive battery replacement, something that happens before you get stuck somewhere,

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Speaker 1: because it's gonna happen. Generally, we're gonna get out. We're

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Speaker 1: starting to see, you know, we're getting out now, slowly,

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Speaker 1: but surely things are on the rise in that sense, um,

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Speaker 1: you know, get out to auto batteries dot com. Take

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Speaker 1: a look at the information put up there, uh provided

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Speaker 1: by the good folks at Clarios and Optimum. All the batteries. Um. Um,

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Speaker 1: you know available through that website or the information available

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Speaker 1: through that website. Um. Auto batteries dot Com just provides

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Speaker 1: a slew of information that Um, it's just it's it's

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Speaker 1: interesting reading. It really is all kidding around the side.

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Speaker 1: Recent article I've got in front of me from our

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Speaker 1: research department, Kathy. Um, she's she's the entire research department.

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Speaker 1: She can least give herself the day off everyone. Every

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Speaker 1: now and then this comes to us out of consumer reports,

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Speaker 1: is there's talk about pedestrians having it safer at night,

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Speaker 1: which is true. Um, they talk about pedestrian detection systems

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Speaker 1: offering greater potential for preventing collisions with people at reducing severity.

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Speaker 1: Even some more than six thousand pedestrians are killed, we're

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Speaker 1: killed by vehicles in seventy six thousand of them injured

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Speaker 1: by vehicles. So it's on the rise. You can see

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Speaker 1: the need for these systems. You just question, you know,

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Speaker 1: at what expense, what will it take to repair and uh,

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Speaker 1: you know in terms of as they grow older, and

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Speaker 1: I mean you can't put a price on it, but

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Speaker 1: just know that um, uh, you know it's it's on

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Speaker 1: the rise as well as the price of a new car.

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Speaker 1: The article also points out that the average price of

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Speaker 1: a new car October of last year was thirty eight

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Speaker 1: thousand dollars. So uh, you know, I guess all of

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Speaker 1: our thinking about twenty grand that just don't cut it.

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Speaker 1: Let's get on over to Jeff and Fort Lauderdale, OH

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Speaker 1: for a jeep Grand Cherokee and some questions about breaks. Jeff,

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Speaker 1: Welcome to board, sir. How can I help hi? Ron

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Speaker 1: Um Well, I had a previous good relationship with a

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Speaker 1: trust mechanic and he expanded and got himself some more

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Speaker 1: technicians or they were showing up and doing more and

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Speaker 1: more of the work. Um he's got a busy shop

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Speaker 1: and I was previously happy with work he did, so

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Speaker 1: I saved up my big long list, had all my parts,

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Speaker 1: all new parts for front for a four wheel break

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Speaker 1: job and right drive shaft half shaft for the front

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Speaker 1: Danta thirty five acts. Well had a big list. Just

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Speaker 1: the labor was and all my parts and everything it was.

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Speaker 1: It was a good two days of work. And regarding

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Speaker 1: the break job, I've got these akey Bono upgraded calipers

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Speaker 1: for the Grand Chare of Peason. I've never had any

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Speaker 1: warping problems. Since I bought the vehicle, knew after about

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Speaker 1: the first twenty thousand miles I had the warp rotors

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Speaker 1: and then ever since then I put Grembo rotors on there.

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Speaker 1: And I still got him to this day. And they

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Speaker 1: sent them out and had him turned to the big

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Speaker 1: brake job. And it was a long day. Like they said,

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Speaker 1: they did a lot of work on it, and they're

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Speaker 1: actually very busy. So test driving my vehicle. At the

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Speaker 1: end of the day, I turned in the rental car

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Speaker 1: and I got jumped back over there and put it

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Speaker 1: in reverse and went slow and tapped the brakes to

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Speaker 1: shift into a drive and I heard a clunk. And

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Speaker 1: then I went forward again and about a mile per

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Speaker 1: hour and tapped the brakes lightly. I heard a clunk.

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Speaker 1: So I said, hey, big cheese, you know the owner,

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Speaker 1: and I'm talking to the owner of the shop. I said,

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Speaker 1: maybe you should take a listen to this. Where is this,

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Speaker 1: you know? So he gets around, he gets in there,

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Speaker 1: jumps in and forward backwards here the clunk, and he says,

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00:18:00,520 --> 00:18:02,919
Speaker 1: is that that could just be the califer's moving. Well,

344
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Speaker 1: I'll tell you what, Jeff, tell you what sit tight

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Speaker 1: limp pull over, take the pause, you can finish your story. Um,

346
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Speaker 1: I don't want to cut your short I'm Marta. Eating

347
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Speaker 1: of the Car Doctor will be back right after this.

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Speaker 1: Just take your places drive. Welcome back, welcome back, We're

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Speaker 1: on any of the Car Doctor. Here a little delay

350
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Speaker 1: in the video. Let's get back to Jeff. You're there

351
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Speaker 1: in Fort Lauderdale. Yes, sir. Regarding the three thousand miles

352
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Speaker 1: I have on my brain job that was done on

353
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Speaker 1: the Grand Shrikey last September, luckily didn't didn't stick me

354
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Speaker 1: during the winter when I couldn't have done much about

355
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Speaker 1: it or even getting under there. But so noticed the

356
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Speaker 1: right pulling Caliper on a twenty mile drive and thought

357
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Speaker 1: it was cross winds, and I'm like, that's the hell

358
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Speaker 1: of a cross win the heck of a crossman, of course, Yeah,

359
00:19:21,960 --> 00:19:24,800
Speaker 1: and uh pulling to the right. And then I started

360
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Speaker 1: slowing down in town and smelled a little bit of

361
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Speaker 1: what smells like the electrical brake mining burning and all that.

362
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Speaker 1: And finally, with with the wind and everything taking the

363
00:19:35,320 --> 00:19:37,520
Speaker 1: smell away from me and not really seeing smoke or anything,

364
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Speaker 1: I got around there and got pretty hot, and uh

365
00:19:40,920 --> 00:19:42,800
Speaker 1: got in there with a hammer kind of tapped it

366
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Speaker 1: loose when the calibers renew all the pads were new

367
00:19:45,480 --> 00:19:50,119
Speaker 1: Acubono and and the mechanics had given them a whole

368
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Speaker 1: box of parts and the zip block bag or the

369
00:19:52,800 --> 00:19:56,840
Speaker 1: clear bag full of the stainless steel anti rattle springs

370
00:19:56,880 --> 00:19:58,600
Speaker 1: to go on the top and the bottom part of

371
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Speaker 1: the pads. Four per caliper. I gotta, I gotta, Jeff,

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Speaker 1: I get a feeling you're trying to tell me they

373
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Speaker 1: did a bad break job. They never used that. I

374
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Speaker 1: have spring calipers. And when that, when the calipers stuck,

375
00:20:12,560 --> 00:20:13,960
Speaker 1: that's when I really got in there. I took the

376
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Speaker 1: wheel out and looked at M like there's something missing,

377
00:20:16,119 --> 00:20:19,160
Speaker 1: something doesn't look right here. All those metal stainless field

378
00:20:19,200 --> 00:20:21,480
Speaker 1: spring clips were never used. Did you go back and

379
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Speaker 1: talk not? You know, because they're a little bit out

380
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Speaker 1: of my area. You know, I went out of my

381
00:20:27,160 --> 00:20:28,760
Speaker 1: way to go back to the guy, you know, but

382
00:20:28,840 --> 00:20:31,200
Speaker 1: he was doing his works. You know, he was doing

383
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Speaker 1: the work personally back in the day when when I

384
00:20:33,880 --> 00:20:36,200
Speaker 1: was impressed. But now I had a technician or whatever.

385
00:20:36,720 --> 00:20:39,359
Speaker 1: But isn't that something just so basic? You know, my

386
00:20:39,400 --> 00:20:43,160
Speaker 1: disappointment everything to see that I'm gonna buy another caliper.

387
00:20:43,520 --> 00:20:45,520
Speaker 1: I probably just put the spring clips on the other

388
00:20:45,920 --> 00:20:49,080
Speaker 1: the other side too, and redo that. Well, you know

389
00:20:49,240 --> 00:20:52,640
Speaker 1: that's something that has ever popped up, you know, when

390
00:20:52,640 --> 00:20:54,720
Speaker 1: the parts are in the box, you know, in front

391
00:20:54,760 --> 00:20:57,480
Speaker 1: of him. You know, you only get one chance to

392
00:20:57,520 --> 00:21:01,400
Speaker 1: annoy a customer, Okay, as my as my late father

393
00:21:01,440 --> 00:21:03,280
Speaker 1: would always say when he had the rug business in

394
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Speaker 1: New Jersey, And I never forgot that from being a

395
00:21:06,520 --> 00:21:09,760
Speaker 1: little kid, I think you are obligated to go back

396
00:21:09,840 --> 00:21:12,720
Speaker 1: and talk to this mechanic, this owner as as a

397
00:21:12,760 --> 00:21:15,199
Speaker 1: shop owner, I'd want to know about it. Uh, you know,

398
00:21:15,240 --> 00:21:17,560
Speaker 1: I listen, I'm not making excuses for him. I'm making

399
00:21:17,560 --> 00:21:20,919
Speaker 1: excuses for anybody. We're all human. Everybody has an off day.

400
00:21:21,200 --> 00:21:23,600
Speaker 1: Uh you know, it's it's does he does he do

401
00:21:23,640 --> 00:21:27,000
Speaker 1: the right thing to make it right? Okay? Uh you know,

402
00:21:27,080 --> 00:21:29,240
Speaker 1: and that's really the question. And then sometimes doing the

403
00:21:29,320 --> 00:21:31,199
Speaker 1: right thing to make it right, it doesn't sit right

404
00:21:31,240 --> 00:21:32,720
Speaker 1: with the customer and they still never seen him, but

405
00:21:32,720 --> 00:21:35,560
Speaker 1: at least they get the opportunity to do the right thing. Uh.

406
00:21:35,600 --> 00:21:38,280
Speaker 1: You know, I'll never forget. I'll never forget. I think

407
00:21:38,480 --> 00:21:40,840
Speaker 1: I think on Danny's second week and Danny's with me

408
00:21:40,880 --> 00:21:43,959
Speaker 1: twelve years now. His second week, we had a car

409
00:21:44,080 --> 00:21:48,119
Speaker 1: towed in an older suburban with a you know, just

410
00:21:48,119 --> 00:21:50,239
Speaker 1: just really kind of a ratty truck. Not that that

411
00:21:50,320 --> 00:21:52,439
Speaker 1: minimizes it, but it's just that's what it was. And

412
00:21:52,440 --> 00:21:54,760
Speaker 1: it was towed in and the tow truck driver didn't

413
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Speaker 1: park it all the way up against the fence. He

414
00:21:56,720 --> 00:21:59,399
Speaker 1: left the sticking out two ft. Well, you know, you

415
00:21:59,520 --> 00:22:01,239
Speaker 1: get in the half bit of backing up, you you

416
00:22:01,320 --> 00:22:03,840
Speaker 1: back up existance. You kind of know the distance. And

417
00:22:03,880 --> 00:22:05,440
Speaker 1: if you're in a hurry and you're not thinking, you're

418
00:22:05,440 --> 00:22:08,639
Speaker 1: not used to your environment, um, you don't look. You

419
00:22:08,720 --> 00:22:11,680
Speaker 1: make a mistake. That's why God put erasers on pencils.

420
00:22:11,800 --> 00:22:16,320
Speaker 1: And he crushed a brand new customers two weeks I

421
00:22:16,359 --> 00:22:18,359
Speaker 1: wasn't two weeks old. It was two years old, Mas

422
00:22:18,480 --> 00:22:20,359
Speaker 1: or whatever it was. I almost don't remember the vehicle

423
00:22:20,840 --> 00:22:23,560
Speaker 1: and tore the bumper off, did three thousand dollars worth

424
00:22:23,560 --> 00:22:25,119
Speaker 1: of damage because it took out the A B S

425
00:22:25,119 --> 00:22:27,800
Speaker 1: control module, the sensors, the whole thing. It was a shmir.

426
00:22:28,200 --> 00:22:30,160
Speaker 1: He sat on the ground, he was destroyed. I said,

427
00:22:30,280 --> 00:22:33,439
Speaker 1: just get up, let's fix the car. We sent it

428
00:22:33,480 --> 00:22:36,840
Speaker 1: out to the body shop. We put the customer rental. Okay,

429
00:22:36,880 --> 00:22:39,400
Speaker 1: we gave them everything they needed. We still never saw

430
00:22:39,440 --> 00:22:42,719
Speaker 1: the customer again. You know, no argument our fault. Our

431
00:22:42,760 --> 00:22:46,639
Speaker 1: guy made a mistake. We stand behind it. So, you know,

432
00:22:47,040 --> 00:22:49,679
Speaker 1: this is a two part obligation. It's your part to

433
00:22:49,680 --> 00:22:51,399
Speaker 1: go back. It's his part to do the right thing.

434
00:22:51,440 --> 00:22:53,239
Speaker 1: It's your part to accept it. If you're happy. If

435
00:22:53,240 --> 00:22:55,200
Speaker 1: you're not, then you gotta talk to him. And that's

436
00:22:55,280 --> 00:22:58,440
Speaker 1: that's that's what makes relationships and human being so interesting. Right.

437
00:22:59,160 --> 00:23:02,919
Speaker 1: So you know, to this day, I think about that

438
00:23:03,040 --> 00:23:05,879
Speaker 1: job it was, but it's not you know, it's not

439
00:23:05,920 --> 00:23:08,400
Speaker 1: for me to decide. I did everything I could. Evidently

440
00:23:08,440 --> 00:23:11,119
Speaker 1: the customer was inconvenience by the fact that came in

441
00:23:11,119 --> 00:23:13,720
Speaker 1: for an oil change and we made a mistake. It happens.

442
00:23:14,240 --> 00:23:17,720
Speaker 1: Uh did this guy make a mistake. Maybe it kind

443
00:23:17,720 --> 00:23:22,200
Speaker 1: of depends on how they handle it. You know, there's there,

444
00:23:22,200 --> 00:23:24,919
Speaker 1: you know, maybe there's something not clear cut that he

445
00:23:24,960 --> 00:23:28,760
Speaker 1: didn't see, that his guide didn't see me personally. For

446
00:23:28,800 --> 00:23:32,320
Speaker 1: the record, I would consider yourself lucky that he accepted

447
00:23:32,359 --> 00:23:35,359
Speaker 1: your break parts to do a brake repair on your vehicle,

448
00:23:35,960 --> 00:23:39,720
Speaker 1: because in New Jersey, that's a huge liability. That's a

449
00:23:39,840 --> 00:23:43,439
Speaker 1: huge problem for a New Jersey mechanic because of the

450
00:23:43,520 --> 00:23:47,040
Speaker 1: fact that well it doesn't matter if their newer boxes,

451
00:23:47,359 --> 00:23:51,159
Speaker 1: but but the liability insurance and the ability to warrantee

452
00:23:51,200 --> 00:23:54,040
Speaker 1: that and whose insurance is responsible. And you know, at

453
00:23:54,080 --> 00:23:55,800
Speaker 1: least if I put the brakes on your car from

454
00:23:55,880 --> 00:23:59,359
Speaker 1: my supply or my insurance covers it, my liability covers it.

455
00:23:59,400 --> 00:24:01,800
Speaker 1: God forbids. Something happened to you. You're in the hospital,

456
00:24:02,040 --> 00:24:04,240
Speaker 1: you're a state can now come and you know, chase

457
00:24:04,320 --> 00:24:07,479
Speaker 1: me and chase my insurance company. It's clear cut right

458
00:24:07,880 --> 00:24:11,960
Speaker 1: what what created this problem? The lack of parts, the installation,

459
00:24:12,160 --> 00:24:17,880
Speaker 1: the there was a miscommunication somewhere. So just just for

460
00:24:17,960 --> 00:24:20,560
Speaker 1: the big picture, like for clarity, Like I remember when

461
00:24:20,600 --> 00:24:24,200
Speaker 1: I was sixteen changing the pads on my dad's uh

462
00:24:24,240 --> 00:24:26,480
Speaker 1: seventy one New Yorker And back in the day you'd

463
00:24:26,480 --> 00:24:28,440
Speaker 1: spray the back of the pads with the perma techs

464
00:24:28,640 --> 00:24:30,880
Speaker 1: uh you know, dis great quiet spray and all that.

465
00:24:31,359 --> 00:24:36,200
Speaker 1: But these modern, these grand vehicles, super super popular and

466
00:24:36,520 --> 00:24:38,200
Speaker 1: you know a lot of them on the road over

467
00:24:38,240 --> 00:24:41,640
Speaker 1: the years. What is the percentage of cars that would

468
00:24:41,640 --> 00:24:44,159
Speaker 1: have pads put in the calipers without any kind of

469
00:24:44,240 --> 00:24:48,720
Speaker 1: like retention springs or anti anti rattles springs like that.

470
00:24:48,800 --> 00:24:52,080
Speaker 1: To my knowledge, everything, to my knowledge, everything's got them.

471
00:24:52,119 --> 00:24:54,040
Speaker 1: They've got to have some kind of an anti rattle clip.

472
00:24:54,040 --> 00:24:55,639
Speaker 1: They've got to have some kind of a spring, some

473
00:24:55,720 --> 00:24:58,640
Speaker 1: kind of a retention something. You know, some have more

474
00:24:58,640 --> 00:25:01,880
Speaker 1: than others. So if your question is kind of leading

475
00:25:01,920 --> 00:25:03,600
Speaker 1: to could the mechanic of not known that they were

476
00:25:03,600 --> 00:25:07,600
Speaker 1: supposed to go there, well, hopefully he took it. How common?

477
00:25:07,640 --> 00:25:10,639
Speaker 1: How common they can not be there? Whatsoever? I mean,

478
00:25:10,359 --> 00:25:12,879
Speaker 1: I thought it would be very uncommon for them not

479
00:25:12,920 --> 00:25:14,880
Speaker 1: to be there at all. It is very uncommon. Because

480
00:25:14,880 --> 00:25:16,879
Speaker 1: now you're now you're into what's the quality and the

481
00:25:16,960 --> 00:25:18,840
Speaker 1: level of intelligence of the guy putting the parts on

482
00:25:18,840 --> 00:25:21,199
Speaker 1: the car? Listen, the guy didn't put the parts on

483
00:25:21,240 --> 00:25:22,960
Speaker 1: the car. Were they there when he Were they there

484
00:25:22,960 --> 00:25:25,560
Speaker 1: when he took him off? If? If, if they were

485
00:25:25,600 --> 00:25:28,159
Speaker 1: there when he took him off, and as long as

486
00:25:28,200 --> 00:25:30,480
Speaker 1: the new parts fit and there wasn't a question of fit,

487
00:25:30,560 --> 00:25:33,080
Speaker 1: and there wasn't a question of do they go there,

488
00:25:33,119 --> 00:25:36,440
Speaker 1: then the guy made a mistake. You know, it's it's

489
00:25:36,840 --> 00:25:39,200
Speaker 1: I wouldn't I wouldn't make more out of it until

490
00:25:39,280 --> 00:25:42,080
Speaker 1: you go talk to the owner. Uh, the owner only

491
00:25:42,080 --> 00:25:45,040
Speaker 1: gets one chance. Okay, he's he can't turn his nose

492
00:25:45,119 --> 00:25:46,960
Speaker 1: up at it. He's got to be responsive, he's got

493
00:25:46,960 --> 00:25:49,480
Speaker 1: to be proactive. He's gotta do is. I'm sorry, he's

494
00:25:49,520 --> 00:25:52,159
Speaker 1: got to do his you know, gee, let's make this

495
00:25:52,280 --> 00:25:56,520
Speaker 1: right routine. G I value your business, all right. You

496
00:25:56,560 --> 00:26:00,879
Speaker 1: know it can't be tough. You know that just that

497
00:26:01,040 --> 00:26:03,359
Speaker 1: just doesn't exist besides the fact that it's breaks and

498
00:26:03,400 --> 00:26:06,440
Speaker 1: it's a huge liability. So go talk to him. Listen,

499
00:26:06,480 --> 00:26:09,240
Speaker 1: everybody gets a shot, right. That's what order repairs about.

500
00:26:09,280 --> 00:26:11,360
Speaker 1: To me, it's about the relationship. You gotta you gotta

501
00:26:11,359 --> 00:26:13,159
Speaker 1: be able to talk to people, and people have to

502
00:26:13,160 --> 00:26:15,200
Speaker 1: be able to talk and approach you. So I say,

503
00:26:15,240 --> 00:26:17,240
Speaker 1: give him the benefit of the doubt. Go talk to him.

504
00:26:17,480 --> 00:26:20,440
Speaker 1: Hopefully he's responsive, and see what kind of response you get,

505
00:26:20,480 --> 00:26:22,680
Speaker 1: and then call us back and let us know, because

506
00:26:22,680 --> 00:26:24,800
Speaker 1: I think everybody here is kind of interested how this

507
00:26:24,920 --> 00:26:27,840
Speaker 1: story ends. Jeff, we appreciate the call. I'm runing aating

508
00:26:27,840 --> 00:26:31,560
Speaker 1: in the car, doctor zoo zero, give us a call.

509
00:26:31,640 --> 00:26:50,639
Speaker 1: We'll be back right after this. That's gotta be myqueue

510
00:26:50,680 --> 00:26:52,359
Speaker 1: to go. Then Ron and nating the car doctor at

511
00:26:52,359 --> 00:26:55,040
Speaker 1: your service. You know the problem is see Tom puts

512
00:26:55,119 --> 00:26:57,840
Speaker 1: on the right music and it just it brings back

513
00:26:57,880 --> 00:27:00,600
Speaker 1: memories of Saturday night cruising and you know all that

514
00:27:00,640 --> 00:27:04,520
Speaker 1: American graffiti style stuff that just gave us. I don't know.

515
00:27:04,560 --> 00:27:06,680
Speaker 1: It wasn't a bad time, right, it wasn't. Why don't

516
00:27:06,680 --> 00:27:10,000
Speaker 1: you just say you're not paying attention. Well, I wasn't

517
00:27:10,000 --> 00:27:12,520
Speaker 1: paying attention. I was paying attention, so I was paying

518
00:27:12,560 --> 00:27:16,040
Speaker 1: attention to not paying attention. So it's um at time.

519
00:27:16,080 --> 00:27:18,960
Speaker 1: You know, just certain time periods are related to cars.

520
00:27:19,040 --> 00:27:22,320
Speaker 1: I just I can't And it's funny too, you know,

521
00:27:22,960 --> 00:27:25,280
Speaker 1: I'm one of those guys. It's just everybody's got those

522
00:27:25,320 --> 00:27:28,639
Speaker 1: little things that make you wonder about things that go

523
00:27:28,720 --> 00:27:31,479
Speaker 1: bump in the night. I'll say it like that. You know.

524
00:27:31,680 --> 00:27:33,320
Speaker 1: I can get up at two o'clock in the morning

525
00:27:33,359 --> 00:27:35,239
Speaker 1: and wander around the house for five minutes, and then

526
00:27:35,240 --> 00:27:37,439
Speaker 1: if I flick on the TV, I always seemed to

527
00:27:37,480 --> 00:27:40,760
Speaker 1: find that one favorite spot in that one favorite movie

528
00:27:40,800 --> 00:27:43,560
Speaker 1: that I haven't seen in a while. Last night I did.

529
00:27:43,600 --> 00:27:45,280
Speaker 1: At four o'clock in the morning, I got up, took

530
00:27:45,280 --> 00:27:47,119
Speaker 1: a walk around the house. I was thinking about something,

531
00:27:47,440 --> 00:27:49,840
Speaker 1: and why don't you know. I woke up and there's

532
00:27:49,880 --> 00:27:52,960
Speaker 1: American graffiti on showtime, and I got right to the

533
00:27:53,040 --> 00:27:54,760
Speaker 1: right to the part where the fifty five and the

534
00:27:54,800 --> 00:27:57,040
Speaker 1: thirty two were racing down Paradise Road. It was just

535
00:27:57,440 --> 00:28:00,359
Speaker 1: I watched the crash. Okay, I watched the plane seeing

536
00:28:00,600 --> 00:28:02,879
Speaker 1: two guys died, two guys lived. Good, We're done. I

537
00:28:02,880 --> 00:28:04,639
Speaker 1: went back to bed. It's just, you know, it just

538
00:28:04,640 --> 00:28:10,320
Speaker 1: speaks to it's nostalgia. It's from come up and they

539
00:28:10,400 --> 00:28:13,160
Speaker 1: immediately bring back a whole a whole lot of memories

540
00:28:13,280 --> 00:28:16,399
Speaker 1: or you know, going out, like you said, Saturday night

541
00:28:16,480 --> 00:28:21,239
Speaker 1: cruising and everything else. Beach Boys, And I think, you know,

542
00:28:21,320 --> 00:28:22,920
Speaker 1: and I know we're off the topic here. We're gonna

543
00:28:22,960 --> 00:28:25,399
Speaker 1: get to our call in a minute. But you know,

544
00:28:25,760 --> 00:28:28,600
Speaker 1: I think that the problem, I think one of the

545
00:28:28,640 --> 00:28:31,160
Speaker 1: things that strikes me at my core. I'm not against

546
00:28:31,160 --> 00:28:35,040
Speaker 1: electric vehicles, and I'm not against hybrid vehicles, all right,

547
00:28:35,840 --> 00:28:39,560
Speaker 1: I think what what irks me is it's the end

548
00:28:39,600 --> 00:28:45,320
Speaker 1: of an era that defined an entire generation or two.

549
00:28:46,120 --> 00:28:49,840
Speaker 1: Because everybody remembers where they were cruising Main Street their

550
00:28:49,840 --> 00:28:52,600
Speaker 1: first hot rod, listening to the Beach Boys, listening to

551
00:28:52,640 --> 00:28:55,680
Speaker 1: the music of the seventies and the eighties, the early nineties.

552
00:28:56,000 --> 00:28:57,960
Speaker 1: I think music has kind of faded away after that.

553
00:28:58,040 --> 00:28:59,960
Speaker 1: It's not conducive to cruising in a car with your

554
00:29:00,000 --> 00:29:03,800
Speaker 1: albo sticking out the window. You know, nobody's nobody's going

555
00:29:03,920 --> 00:29:07,000
Speaker 1: cruising in a tesla. Nobody's And it's the social event

556
00:29:07,120 --> 00:29:09,000
Speaker 1: of you know, nobody's gonna you know what it's gonna

557
00:29:09,000 --> 00:29:10,520
Speaker 1: sound like at the ice cream parlor, Hey, you want

558
00:29:10,520 --> 00:29:12,160
Speaker 1: to go cruise that? You want to go cruise Arnold

559
00:29:12,160 --> 00:29:13,800
Speaker 1: for the ice cream? Yeah? You know what You're gonna

560
00:29:13,800 --> 00:29:19,360
Speaker 1: hear as the battery goes around and around and around,

561
00:29:20,000 --> 00:29:22,720
Speaker 1: you know, and above that you'll hear somebody go, can

562
00:29:22,760 --> 00:29:25,320
Speaker 1: I get a small call with Jimmy's you know, it's

563
00:29:25,400 --> 00:29:30,640
Speaker 1: just it's it's I'm rambling, Bob and Pearl River, save me,

564
00:29:30,680 --> 00:29:36,320
Speaker 1: give me something to do. How can I help you today, sir? So? So,

565
00:29:36,440 --> 00:29:39,880
Speaker 1: I want to give myself a present. So I am

566
00:29:39,920 --> 00:29:44,120
Speaker 1: looking at buying a scan tool for my uh Mylee

567
00:29:44,160 --> 00:29:46,880
Speaker 1: of family cars. But Toyo it is, and I have

568
00:29:47,040 --> 00:29:50,160
Speaker 1: the afford escape and I'm looking you know, I have

569
00:29:50,280 --> 00:29:52,479
Speaker 1: some money put aside for it, and I'm looking for

570
00:29:52,560 --> 00:29:56,600
Speaker 1: something that I can kind of do preemptive reviews of

571
00:29:56,640 --> 00:29:58,840
Speaker 1: the car and kind of look at how they're operating,

572
00:29:58,920 --> 00:30:01,680
Speaker 1: and more of us science experiment. Meant, I'm not trying

573
00:30:01,720 --> 00:30:05,000
Speaker 1: to replace you as my mechanic, but but just to

574
00:30:05,080 --> 00:30:08,120
Speaker 1: play right. So I was looking at some of the hotels,

575
00:30:08,240 --> 00:30:10,240
Speaker 1: like the m X A to Wait or you know,

576
00:30:10,280 --> 00:30:13,280
Speaker 1: some of the launches, and I gotta tell you, it's

577
00:30:13,320 --> 00:30:16,000
Speaker 1: just so many options and so many things. I know,

578
00:30:16,360 --> 00:30:18,800
Speaker 1: for instance, I'm not going to be using a scope

579
00:30:18,840 --> 00:30:20,880
Speaker 1: to check something. I know that, so I don't have

580
00:30:20,920 --> 00:30:23,160
Speaker 1: to go that high up on the on the food chain.

581
00:30:23,760 --> 00:30:26,040
Speaker 1: But you know, I'm looking for you know, the Mode

582
00:30:26,040 --> 00:30:30,080
Speaker 1: six and I'm looking for the field trimming. I'm looking

583
00:30:30,120 --> 00:30:33,240
Speaker 1: for being able to get into the computers and basically

584
00:30:33,320 --> 00:30:36,760
Speaker 1: do a preemptive run of all the computer systems. What

585
00:30:36,800 --> 00:30:39,240
Speaker 1: am I looking for? What? What kind of what? What?

586
00:30:39,240 --> 00:30:41,400
Speaker 1: What features should I be looking for? I like the

587
00:30:41,520 --> 00:30:42,840
Speaker 1: m K E O way. As a matter of fact,

588
00:30:42,880 --> 00:30:44,360
Speaker 1: I've got an m K A O Wait at home,

589
00:30:45,160 --> 00:30:47,360
Speaker 1: and you know, when I'm home and I need to

590
00:30:47,360 --> 00:30:49,960
Speaker 1: grab something, or you know, somebody's check engine light pops

591
00:30:49,960 --> 00:30:51,360
Speaker 1: on and I don't feel like run into the shop.

592
00:30:51,440 --> 00:30:53,800
Speaker 1: I'll use my m K O. Wait and they've got

593
00:30:53,840 --> 00:30:58,800
Speaker 1: some newer versions of that. You'll spend five thousand bucks. Okay, Um,

594
00:30:58,840 --> 00:31:02,000
Speaker 1: you know, no problem. That what I'm looking for, you know,

595
00:31:02,480 --> 00:31:04,840
Speaker 1: I think I think that that's a great choice. You

596
00:31:04,880 --> 00:31:07,960
Speaker 1: can find them on Amazon. Be careful when you purchase

597
00:31:08,040 --> 00:31:13,840
Speaker 1: on Amazon that it's from an authorized Autel retailer, because

598
00:31:14,200 --> 00:31:17,240
Speaker 1: I'm I don't understand it myself, but I'm seeing people

599
00:31:17,280 --> 00:31:20,560
Speaker 1: on Amazon selling things that and I'll use Autel because

600
00:31:20,560 --> 00:31:22,840
Speaker 1: that's what we're talking about, where they're selling an Autel

601
00:31:22,920 --> 00:31:25,880
Speaker 1: scan tool, but they're not an authorized retailers. Somehow they

602
00:31:25,960 --> 00:31:28,520
Speaker 1: got their hands on you know, two dozen of them,

603
00:31:28,560 --> 00:31:31,960
Speaker 1: and and and legally I assume and they're selling it.

604
00:31:32,000 --> 00:31:33,880
Speaker 1: But then when you have a warranty issue or a

605
00:31:33,920 --> 00:31:37,000
Speaker 1: technical support problem, they're not there to provide the support.

606
00:31:37,080 --> 00:31:40,200
Speaker 1: And that's important because at some point it will need

607
00:31:40,240 --> 00:31:42,600
Speaker 1: to be updated. At some point you know you're gonna

608
00:31:42,600 --> 00:31:44,320
Speaker 1: have a question about you need to be able to

609
00:31:44,320 --> 00:31:47,480
Speaker 1: have an eight hundred number you can call and get support.

610
00:31:48,400 --> 00:31:51,000
Speaker 1: So I would tell you to go to their website.

611
00:31:51,000 --> 00:31:52,840
Speaker 1: I believe it's autel dot com, or if you just

612
00:31:52,880 --> 00:31:56,120
Speaker 1: google autel um it'll come up. There's an eight hundred number,

613
00:31:56,120 --> 00:31:57,760
Speaker 1: and I would say, hey, listen, I live in Pearl River,

614
00:31:57,800 --> 00:32:01,200
Speaker 1: New York. You know who's your nearest autel tool supplier.

615
00:32:01,240 --> 00:32:04,360
Speaker 1: It might be a part's house, it might be them direct.

616
00:32:04,720 --> 00:32:07,000
Speaker 1: But at least then you've got the option of when

617
00:32:07,040 --> 00:32:09,280
Speaker 1: you have a problem, you can you know, go to

618
00:32:09,320 --> 00:32:11,280
Speaker 1: the front of the horse and and talk and get

619
00:32:11,280 --> 00:32:15,440
Speaker 1: it resolved. Okay, so you know, and and the eight

620
00:32:15,440 --> 00:32:16,920
Speaker 1: o eight is there, and then they can you know,

621
00:32:17,000 --> 00:32:19,200
Speaker 1: I'm sure there's videos on YouTube what the eight oh

622
00:32:19,200 --> 00:32:21,480
Speaker 1: eight does and you know take you down that path.

623
00:32:21,560 --> 00:32:25,080
Speaker 1: So that's that's number one. Um, what was the other

624
00:32:25,120 --> 00:32:28,280
Speaker 1: brand that you're asking me about? Looking at Launch as

625
00:32:28,320 --> 00:32:32,320
Speaker 1: a as a kind of a competitors, and you can

626
00:32:32,360 --> 00:32:35,920
Speaker 1: go to launch his website. I think it's launched tech

627
00:32:36,080 --> 00:32:39,360
Speaker 1: USA dot com. But if you google Launch, all right,

628
00:32:39,560 --> 00:32:42,680
Speaker 1: you'll you'll come to their website. You can call them

629
00:32:42,720 --> 00:32:45,880
Speaker 1: there in California and they're they're comparable and their price

630
00:32:45,960 --> 00:32:48,320
Speaker 1: point is comparable. Uh, you know, and you can take

631
00:32:48,320 --> 00:32:50,040
Speaker 1: a look at the launch The launch throttle is a

632
00:32:50,080 --> 00:32:52,480
Speaker 1: good tool. I like that. I've got one of those.

633
00:32:52,560 --> 00:32:55,880
Speaker 1: The uh, the other Launch products are there as far

634
00:32:55,960 --> 00:32:59,040
Speaker 1: as And one thing I like that Launch does over

635
00:32:59,040 --> 00:33:02,680
Speaker 1: the autel is in the shop I use my Launch.

636
00:33:02,760 --> 00:33:07,320
Speaker 1: It gives me the ability to display using Google google Cast,

637
00:33:07,560 --> 00:33:11,120
Speaker 1: google Cast, google Cast where I can take I can

638
00:33:11,120 --> 00:33:13,360
Speaker 1: hook up a google Cast device to the back of

639
00:33:13,400 --> 00:33:16,000
Speaker 1: a TV and I can you know, shoot it right

640
00:33:16,000 --> 00:33:19,080
Speaker 1: out through the Bluetooth capability of the Launch and send

641
00:33:19,080 --> 00:33:20,920
Speaker 1: it up to the big screen. And it just makes it.

642
00:33:21,000 --> 00:33:24,200
Speaker 1: You know, it's it's phenomenal. You can doing a cooling

643
00:33:24,240 --> 00:33:27,200
Speaker 1: system repair. You can you know, go and look at

644
00:33:27,240 --> 00:33:30,200
Speaker 1: a temper range while you're working on another car. You're

645
00:33:30,240 --> 00:33:32,760
Speaker 1: working on that car, it's outside, you're displaying it inside

646
00:33:32,760 --> 00:33:34,960
Speaker 1: the shop where you are able to display that on

647
00:33:35,000 --> 00:33:38,400
Speaker 1: the screen. Um, it works really well. Chrome cast. Uh

648
00:33:38,440 --> 00:33:40,960
Speaker 1: Tom is sending me a note here bes Google chrome Cast.

649
00:33:41,000 --> 00:33:44,400
Speaker 1: It's something like that. But um, that's one nice, real

650
00:33:44,480 --> 00:33:47,080
Speaker 1: nice feature about the Launch that I which I wish

651
00:33:47,120 --> 00:33:50,200
Speaker 1: more scan tools had. So take a look at that.

652
00:33:50,240 --> 00:33:52,040
Speaker 1: And um, you know you know where we are. Let

653
00:33:52,080 --> 00:33:54,120
Speaker 1: us know what you find out. And happy birthday to

654
00:33:54,160 --> 00:33:56,440
Speaker 1: you buy yourself something good. I'm running Haiti in the

655
00:33:56,440 --> 00:34:01,280
Speaker 1: guard doctor. I'll be back right after this. Every hail

656
00:34:03,160 --> 00:34:08,480
Speaker 1: let me slip every have love them back any of

657
00:34:08,480 --> 00:34:11,160
Speaker 1: the Car Doctor. I guess one of the things to

658
00:34:11,200 --> 00:34:13,560
Speaker 1: walk away from this hour or drive away, whichever the

659
00:34:13,560 --> 00:34:18,799
Speaker 1: case might be, is when we talk about specifics, how

660
00:34:18,840 --> 00:34:21,879
Speaker 1: exact vehicles are getting and it's across the board, it's

661
00:34:21,960 --> 00:34:25,520
Speaker 1: it's where you least expected. I had a two thousand

662
00:34:25,719 --> 00:34:30,560
Speaker 1: thirteen gmc Denali, the their version of a Chevy Silverado

663
00:34:30,560 --> 00:34:33,080
Speaker 1: pickup truck with a six six Deramax diesel this week

664
00:34:33,600 --> 00:34:36,720
Speaker 1: that had problems with the cooling system, was setting cooling

665
00:34:36,760 --> 00:34:40,120
Speaker 1: system codes and not operating up to temperature, and we

666
00:34:40,160 --> 00:34:43,760
Speaker 1: had some issues with it. Couldn't get the GM stuff

667
00:34:43,800 --> 00:34:45,839
Speaker 1: because evidently there's a shortage of some of the parts

668
00:34:45,840 --> 00:34:48,840
Speaker 1: and supplies. We picked motor Rat all right, which we

669
00:34:48,840 --> 00:34:51,080
Speaker 1: always look at motor Rat anyway because we like motor

670
00:34:51,160 --> 00:34:53,680
Speaker 1: red good quality stuff. Found out it's O for the

671
00:34:53,760 --> 00:34:57,200
Speaker 1: GM application. Put it in. What a work of art gaskets,

672
00:34:57,560 --> 00:35:00,840
Speaker 1: finish the way it operated, just nice stuff. More information

673
00:35:00,920 --> 00:35:03,399
Speaker 1: at motorad dot com. Think about it. I'm runing any

674
00:35:03,440 --> 00:35:05,520
Speaker 1: in the Car Doctor until the next time. Good mechanics

675
00:35:05,600 --> 00:35:07,800
Speaker 1: aren't expensive, they're priceless. Let's see you