WEBVTT - Apple Hit with EU Fine

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<v Speaker 3>Looking about Apple here, stocks down two point seven percent.

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<v Speaker 3>The European Union, who has always been tough on US

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<v Speaker 3>technology I think twenty twenty five years ago with Microsoft

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<v Speaker 3>in this scene called Windows, and they're still beating up

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<v Speaker 3>on US tech companies. So another fine come along. Let's

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<v Speaker 3>check in with anarag Rana. He covers all things technology

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<v Speaker 3>for Bloomberg Intelligence. So put into context, what's what happened

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<v Speaker 3>to Apple here from a regulatory standpoint and what it

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<v Speaker 3>means for them.

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<v Speaker 4>Just explain kind of what the fine is for.

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<v Speaker 5>Yeah, this has been, you know, going on for a while,

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<v Speaker 5>and tbxtions were that they were going to be fined

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<v Speaker 5>about five hundred million euros. Now the more important thing

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<v Speaker 5>is on March seven, the Digital Market Act goes live,

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<v Speaker 5>and Apple's already made concessions in terms of all the

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<v Speaker 5>things the European Union wants to do. I think the

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<v Speaker 5>surprise to our analyst Hamblin, who is based in Europe,

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<v Speaker 5>was the size of it. It's not you know, when

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<v Speaker 5>we rumored was five hundred when it came to around

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<v Speaker 5>one point eight billion. One thing is for clear at

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<v Speaker 5>this point that Apple is not going to just you know,

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<v Speaker 5>pay this fine and walk away with the DMA or

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<v Speaker 5>the Digital Markets Act. It's possible that the app store,

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<v Speaker 5>you know, policies are going to be under more scrutiny,

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<v Speaker 5>and I think that's what's driving the stock down. I mean,

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<v Speaker 5>two billion dollars is not that big of a deal

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<v Speaker 5>for Apple, but I think the twenty one billion dollars

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<v Speaker 5>of revenue that the app store generates, I think that's

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<v Speaker 5>that's a bigger issue.

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<v Speaker 6>So here's my thing, though, is that the stock is

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<v Speaker 6>down over ten percent since it's January high for this year.

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<v Speaker 6>So clearly something else was going on, just not this fine,

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<v Speaker 6>and that's just adding fuel to the fire here. What

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<v Speaker 6>is happening to Apple?

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<v Speaker 5>Yeah, I mean if you think about it, all the

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<v Speaker 5>bad things that can happen to Apple are happening all

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<v Speaker 5>at once. I mean, frankly speaking, it right now when

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<v Speaker 5>you look at their iPhone sales that are slowing down,

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<v Speaker 5>China competition, a lot of supply chain dependency on China.

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<v Speaker 5>On top of that app store stuff. They are not

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<v Speaker 5>a player in Jenei right now. So a lot of

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<v Speaker 5>good things happening for Apple, and it's going to be

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<v Speaker 5>a slow year for them. It's probably going to be

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<v Speaker 5>another slow year next year. So Apple has to come

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<v Speaker 5>out but in June when they do their developer conference

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<v Speaker 5>and put some fresh I would say air or life

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<v Speaker 5>into the company by saying that, Okay, we do have

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<v Speaker 5>a generative AI strategy and this is how we are

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<v Speaker 5>thinking of achieving it. I think other than that, it's

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<v Speaker 5>going to be a be a difficult year for them.

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<v Speaker 3>I think this June conference that you reference on Oki

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<v Speaker 3>it's usually the conference maybe where they introduce a new

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<v Speaker 3>cool product or something like that. But I feels like

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<v Speaker 3>the pressure on the company this year is as great

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<v Speaker 3>as I can ever remember it because they're either going

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<v Speaker 3>to come out with something really cool as it relates

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<v Speaker 3>to AI, or they're just going to come out and

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<v Speaker 3>say no, we're not rushing into it, in which case

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<v Speaker 3>the stock is going to presumably, you know, be challenging.

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<v Speaker 4>What do you think is going to happen?

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<v Speaker 5>Yeah, the June conference is going to be a lot

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<v Speaker 5>of the software updates the Worldwide Developer Conference, and you

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<v Speaker 5>do give you know, they are bound to give a

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<v Speaker 5>lot more detail about what are the five, six, seven

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<v Speaker 5>things that they're going to be updating on their software

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<v Speaker 5>that has more Generator VII capabilities. I think it's not

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<v Speaker 5>going to be that big just because these things take time.

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<v Speaker 5>We just heard from Mark them and you know, not

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<v Speaker 5>that long ago that they're shutting down the car and

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<v Speaker 5>allocating that headcount to generative AI. But you know, it's

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<v Speaker 5>what are you going to do in three months? I

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<v Speaker 5>think it's going to be a little longer than that.

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<v Speaker 5>They're going to make some promises, but frankly speaking, I mean,

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<v Speaker 5>they do have a distribution network, so you know, maybe

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<v Speaker 5>maybe we should give them some some points at this

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<v Speaker 5>point to see if they can pull this off. It's

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<v Speaker 5>going to lead to an iPhone refash cycle that we

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<v Speaker 5>haven't seen before, but I think, but you know, I'm

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<v Speaker 5>not betting on anything big at this point.

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<v Speaker 6>So go to the AI strategy. If you had to

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<v Speaker 6>articulate what Apple's AI strategy is, what would you say.

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<v Speaker 5>Yeah, so let's think about all the different things that

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<v Speaker 5>we do on our phone. So for example, City by itself,

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<v Speaker 5>you know, could be far more sophisticated than what it

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<v Speaker 5>is today. Imagine what all different things you can do

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<v Speaker 5>with open AI or check GPT. Imagine if you could

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<v Speaker 5>do that just on the phone itself without having to

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<v Speaker 5>go to a third party and do it now. Apple

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<v Speaker 5>has the whereworth in terms of dollars to do it,

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<v Speaker 5>whether they actually have the capacity from a technology point

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<v Speaker 5>of view, If they can embed a lot of those

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<v Speaker 5>features like you asking a question to your phone and

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<v Speaker 5>you getting the answer right there, they have the distribution

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<v Speaker 5>network of over one billion connected devices, then what happens

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<v Speaker 5>is you don't really need to go into an app

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<v Speaker 5>to do a lot of that stuff. We also heard

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<v Speaker 5>that they're going to develop a software that can write

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<v Speaker 5>itself a little quicker. That's not going to help a

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<v Speaker 5>consumer as much that they're going to help more developers.

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<v Speaker 5>But you know, the thing that we want to see

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<v Speaker 5>is what can be done on the phone itself that

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<v Speaker 5>would force me not to tap into an app and

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<v Speaker 5>I can get those answers immediately, And.

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<v Speaker 3>That to me seems like something that Apple can absolutely do.

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<v Speaker 3>If I were a long term investor, should I be

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<v Speaker 3>buying the stock here. I mean, Ai, I'm going to

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<v Speaker 3>get a monster bumped.

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<v Speaker 4>In the multiple.

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<v Speaker 5>I am absolutely on the same camp with you, you

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<v Speaker 5>know at this point, Paul. But frankly, they have to

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<v Speaker 5>prove it. Right now, things haven't worked for them in

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<v Speaker 5>terms of, you know, the being on the edge of

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<v Speaker 5>any technology at this point, so I think they have

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<v Speaker 5>to prove it in order to get it. Remember, they

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<v Speaker 5>have over eight hundred million phones that people have in

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<v Speaker 5>their hand in terms of the cellular connection, so at

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<v Speaker 5>any given year they sell roughly about two hundred and

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<v Speaker 5>twenty million phones. If this thing really takes off, there

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<v Speaker 5>are over forty percent of phones that are iPhone twelve

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<v Speaker 5>and below or that is very low processing power, low memory,

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<v Speaker 5>a lot that gets upgraded and that leads to a

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<v Speaker 5>next big you know, cycle and iPhone. I think that

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<v Speaker 5>can be done, but I think they'll have to prove it. Remember,

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<v Speaker 5>for a company that grows that two to five percent,

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<v Speaker 5>they're still trading at like twenty five times earning, So

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<v Speaker 5>it's not it's not cheap from even you know, that

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<v Speaker 5>point of view.

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<v Speaker 6>But Anuraga, I thought that Apple wanted to eventually become

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<v Speaker 6>primarily services revenue, Like, they didn't want to be dependent

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<v Speaker 6>on hardware. They wanted to have people pay them stuff

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<v Speaker 6>on like a monthly or yearly basis. How would that

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<v Speaker 6>AI integration do that?

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<v Speaker 5>So the services revenue is an important piece, but it's

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<v Speaker 5>nothing without the hardware. You have to have the hardware

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<v Speaker 5>to get there.

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<v Speaker 6>Right, But don't they want it to be Don't they

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<v Speaker 6>want it to be about that and not the hardware.

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<v Speaker 5>Yeah? Yeah, But at the same time, you know, if

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<v Speaker 5>you are able to drive these higher value services, your

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<v Speaker 5>ecosystem becomes stronger. People who have these older iPhones, let's

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<v Speaker 5>say four years old, five years old, six years old,

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<v Speaker 5>you're not going to be able to run those operations

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<v Speaker 5>on it because it's going to be either too slow

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<v Speaker 5>or your battery is going to die around very quickly.

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<v Speaker 5>So you need to upgrade the hardware. Now I just

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<v Speaker 5>talked about iPhones, but you can extend that to iPads,

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<v Speaker 5>to watches, to any other product that they have. It

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<v Speaker 5>is the critical portion of it. Anybody who controls a

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<v Speaker 5>large portion of these large language models will have an

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<v Speaker 5>edge down the road. So they really want to be

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<v Speaker 5>a player in that market. You don't want to be

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<v Speaker 5>left behind.

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<v Speaker 3>So let's just go back to where we started here,

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<v Speaker 3>which is some of the regulatory issues. Is this like

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<v Speaker 3>twenty five years ago when the EU came after Microsoft

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<v Speaker 3>for Windows and bundling all that stuff and they just

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<v Speaker 3>kind of write some checks and you go away. Or

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<v Speaker 3>is this something more of a challenge, more of a

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<v Speaker 3>headwind for Apple do you think?

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<v Speaker 5>I think it's more of a headline risk for the

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<v Speaker 5>next several years. A lot of these things is not

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<v Speaker 5>going to be just you know, they can't go out

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<v Speaker 5>and tell them to reduce these fees. But having said that,

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<v Speaker 5>there is going to be an overhang of the stock.

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<v Speaker 5>But we think that they can do so much. They

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<v Speaker 5>can really boost the advertising revenue that they really haven't

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<v Speaker 5>played that lever. They can take iCloud pricing up, they

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<v Speaker 5>can do Apple Care. I mean, Apple has a lot

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<v Speaker 5>of levers to pull, and it's going to be interesting

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<v Speaker 5>to see how different governments around the world approach this

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<v Speaker 5>issue because Apple, I mean, they wrote a phenomenal piece

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<v Speaker 5>today about fighting this particular you know, they're fine. I

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<v Speaker 5>think if you read that the entire piece as it

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<v Speaker 5>relates to Spotify, I think they make a very good

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<v Speaker 5>case of why their ecosystem is important for developers and

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<v Speaker 5>why they should have you know, at least some you know,

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<v Speaker 5>you know, skin in the game in terms of what

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<v Speaker 5>they bring to the party.

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<v Speaker 6>All Right, Honor Rock, thanks so much. We super appreciate it.

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<v Speaker 6>The best person to go to when it comes to Apple.

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<v Speaker 6>I should I have an iPhone fourteen?

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<v Speaker 3>I forgot?

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<v Speaker 4>Really?

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<v Speaker 6>Yeah? Yeah, yeah, I eleven switched my switch from Verizon

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<v Speaker 6>to T Mobile. I got a free phone.

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<v Speaker 4>And how's upen, Oh, it's okay.

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<v Speaker 6>The Wi Fi is a lot better, really, yes, but

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<v Speaker 6>sometimes about the Wi Fi, it's a little Spottierka, It's interesting.

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<v Speaker 6>It's interesting little trade off there. On Magrana joining us

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<v Speaker 6>Bloomberg Intelligence a senior technology analyst.

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<v Speaker 2>You're listening to the Bloomberg Intelligence Podcast. Catch us live

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<v Speaker 3>It's Alex Steels pulsewhen you We're live here at the

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<v Speaker 3>New Jersey Institute of Technology here in Newark, New Jersey,

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<v Speaker 3>and we're also on that YouTube things ahead over to

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<v Speaker 3>YouTube dot com search a Bloomberg I think Yank Bloomberg Radio,

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<v Speaker 3>Bloomberg Podcast of all things.

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<v Speaker 4>I'll tell you know you've made it.

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<v Speaker 3>When Donna Russo was in the house bringing it here,

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<v Speaker 3>she's kind of running everything over here. So we appreciate

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<v Speaker 3>don having us over here. Let's talk AI. Michael Johnson

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<v Speaker 3>joint Is. He's the president of New Jersey Innovation Institute. Michael,

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<v Speaker 3>thanks so much for joining us here. What is the

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<v Speaker 3>New Jersey Innovation Institute.

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<v Speaker 7>It's a great question. So in the US, we have

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<v Speaker 7>lots of research universities and there's lots of smart people,

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<v Speaker 7>lots of great resources, but there's this fundamental problem in academia,

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<v Speaker 7>which is it's tough for the outside world actually leverage

0:10:21.480 --> 0:10:25.120
<v Speaker 7>those resources. So for governmental organizations, for industry, they want

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<v Speaker 7>access to the cutting edge of AI, for example, but

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<v Speaker 7>it's tough for them to actually make those connections and

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<v Speaker 7>interact with faculty. So NJI is an organization. It's a

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<v Speaker 7>five oh one C three wholly owned by NNGT, and

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<v Speaker 7>the idea is that we are a standalone corporation that's

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<v Speaker 7>a conduit between the outside world and NGT. So we

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<v Speaker 7>make those facilitations, we create unique business models to work

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<v Speaker 7>with faculty, and we're a quick moving organization, unlike academia,

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<v Speaker 7>which is you know, tends to be slower and more

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<v Speaker 7>difficult to work with. So we're that conduit between them

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<v Speaker 7>the outside world and roughly have about one hundred and

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<v Speaker 7>twenty folks out of organization and we're focused on that can.

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<v Speaker 6>Just say it's really cool his three year old son,

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<v Speaker 6>is he? I mean, what three year old is going

0:11:02.800 --> 0:11:04.680
<v Speaker 6>to come and talk about AI? I feel like that

0:11:04.800 --> 0:11:06.640
<v Speaker 6>just says it all at the end of the day, right,

0:11:06.840 --> 0:11:09.280
<v Speaker 6>that is the future. So am I a company that

0:11:09.360 --> 0:11:11.080
<v Speaker 6>goes to you and then you pair me up with

0:11:11.120 --> 0:11:13.720
<v Speaker 6>something or is it sort of the technology that you're evolving,

0:11:13.720 --> 0:11:15.280
<v Speaker 6>and then you go pitch it to companies. How does

0:11:15.280 --> 0:11:15.680
<v Speaker 6>that work?

0:11:15.760 --> 0:11:17.560
<v Speaker 7>It's a bit of inside out and outside in. So

0:11:17.600 --> 0:11:19.240
<v Speaker 7>we can go to corporations and try and find out

0:11:19.240 --> 0:11:21.199
<v Speaker 7>what their problems are, what their pain points are, and

0:11:21.200 --> 0:11:23.320
<v Speaker 7>then go and find faculty you can help out. Or

0:11:23.360 --> 0:11:25.000
<v Speaker 7>we might have a few faculty that have a very

0:11:25.040 --> 0:11:27.160
<v Speaker 7>specific problem. They need access to software, they need to

0:11:27.200 --> 0:11:29.599
<v Speaker 7>access the resources, and we go externally and find a

0:11:29.640 --> 0:11:31.760
<v Speaker 7>way to work with corporations on that, but it's pairing

0:11:31.800 --> 0:11:34.640
<v Speaker 7>the two with each other. And faculty are really smart,

0:11:34.640 --> 0:11:36.640
<v Speaker 7>they're really focused on their research, but they don't always

0:11:36.679 --> 0:11:38.360
<v Speaker 7>have the mind to go out and actually execute on

0:11:38.440 --> 0:11:41.280
<v Speaker 7>consultant type projects for industry. So we help form that

0:11:41.320 --> 0:11:43.560
<v Speaker 7>framework and along the way, we're trying to help with

0:11:43.640 --> 0:11:46.480
<v Speaker 7>tech transfers. So getting technology out of the university into

0:11:46.480 --> 0:11:49.040
<v Speaker 7>products and services was always a pain point, and also

0:11:49.120 --> 0:11:53.040
<v Speaker 7>just generally accelerating innovation and also helping upskilled workers.

0:11:53.640 --> 0:11:56.400
<v Speaker 3>You know, over the last several quarters, Bloomberg does this analysis.

0:11:56.400 --> 0:11:59.640
<v Speaker 3>It shows you know, what are companies talking about on

0:11:59.679 --> 0:12:02.280
<v Speaker 3>their totally conference calls, And for the last several quarters,

0:12:02.520 --> 0:12:04.760
<v Speaker 3>every single company in Y S and P five hundred

0:12:04.920 --> 0:12:07.880
<v Speaker 3>has talked about AI, with the exception of Apple last

0:12:07.920 --> 0:12:10.240
<v Speaker 3>quarter and I mentioned AI, which is interesting.

0:12:10.280 --> 0:12:11.680
<v Speaker 6>What a company that's not doing? Now?

0:12:11.800 --> 0:12:16.400
<v Speaker 3>Yeah, what are companies most commonly asking you for help with?

0:12:17.360 --> 0:12:17.560
<v Speaker 1>Oh?

0:12:17.600 --> 0:12:19.880
<v Speaker 7>Man, that goes all over the place. It depends in

0:12:19.880 --> 0:12:21.880
<v Speaker 7>the companies. We have some small mom and pop businesses

0:12:21.920 --> 0:12:25.200
<v Speaker 7>that just want help with trying to move towards technology.

0:12:24.640 --> 0:12:25.479
<v Speaker 4>Towards computers.

0:12:25.720 --> 0:12:27.280
<v Speaker 7>We have other companies, for example, that want to be

0:12:27.320 --> 0:12:30.200
<v Speaker 7>the bleeding edge of some sword and fields. So for example,

0:12:30.200 --> 0:12:32.440
<v Speaker 7>it might be life sciences, it might be AI for example,

0:12:32.679 --> 0:12:35.000
<v Speaker 7>and they're asking us to help improve something that they're

0:12:35.000 --> 0:12:37.280
<v Speaker 7>already doing, or it's a very specific project they're pushing

0:12:37.360 --> 0:12:39.400
<v Speaker 7>us to find faculty to help out with. So it

0:12:39.440 --> 0:12:42.480
<v Speaker 7>kind of depends. We have other folks. For example, Picatinny

0:12:42.600 --> 0:12:45.000
<v Speaker 7>Arsenal and Department of Defense are looking for just workers,

0:12:45.200 --> 0:12:48.200
<v Speaker 7>so helping us upscale workers for advanced manufacturing and all

0:12:48.240 --> 0:12:50.520
<v Speaker 7>sorts of different programs they need help finding talent for

0:12:50.679 --> 0:12:52.080
<v Speaker 7>so we're trying to help that with that as well.

0:12:52.280 --> 0:12:53.760
<v Speaker 6>So JPM, we're going to know if you saw this,

0:12:54.080 --> 0:12:56.080
<v Speaker 6>they had a great piece out that said that some

0:12:56.120 --> 0:12:59.199
<v Speaker 6>of its corporate customers are slashing manual work by almost

0:12:59.320 --> 0:13:03.520
<v Speaker 6>ninety percent with its cash flow management tool that runs

0:13:03.559 --> 0:13:06.760
<v Speaker 6>on AI. And that's the fear, right that we're going

0:13:06.760 --> 0:13:08.560
<v Speaker 6>to use AI and replace all the workers and those

0:13:08.600 --> 0:13:10.880
<v Speaker 6>workers don't have any jobs. Is there any truth to that?

0:13:11.679 --> 0:13:14.200
<v Speaker 7>It's a great question. So whenever you have technologies, they

0:13:14.200 --> 0:13:16.480
<v Speaker 7>are disruptive, there are going to be jobs certainly that

0:13:16.520 --> 0:13:18.160
<v Speaker 7>are going to go away. But if you look back

0:13:18.160 --> 0:13:20.679
<v Speaker 7>to when Excel first came out, or when computers first

0:13:20.720 --> 0:13:22.760
<v Speaker 7>came out. You look at accounting as a great use case.

0:13:23.080 --> 0:13:25.560
<v Speaker 7>Accountants didn't go away because we were going from a

0:13:25.640 --> 0:13:27.720
<v Speaker 7>ledger that was literally on paper to a computer based system.

0:13:27.760 --> 0:13:29.520
<v Speaker 7>We found new questions to answer, new ways that we

0:13:29.520 --> 0:13:31.359
<v Speaker 7>could look at our accounting and finances.

0:13:31.600 --> 0:13:32.199
<v Speaker 4>So I think the.

0:13:32.240 --> 0:13:34.520
<v Speaker 7>Jobs are going to change, But the overall number of

0:13:34.600 --> 0:13:36.679
<v Speaker 7>jobs in that net, I don't know if it will

0:13:36.720 --> 0:13:39.160
<v Speaker 7>actually reduce. It might increase in some cases. But we're

0:13:39.160 --> 0:13:41.200
<v Speaker 7>going to answer different questions. We're going to do things

0:13:41.280 --> 0:13:43.079
<v Speaker 7>much more quickly than we did in the past, for sure.

0:13:43.679 --> 0:13:46.880
<v Speaker 3>You know, I guess my I guess my lack of

0:13:46.920 --> 0:13:49.240
<v Speaker 3>knowledge of full appreciation of AIS is. I'm just not

0:13:49.280 --> 0:13:51.760
<v Speaker 3>sure if it's something completely new or is it just

0:13:51.800 --> 0:13:55.199
<v Speaker 3>the next next iteration of what the smart people NJIT

0:13:55.840 --> 0:13:59.160
<v Speaker 3>typically do. Is I'm just not sure what's new about

0:13:59.160 --> 0:14:02.199
<v Speaker 3>it other than man, everybody's talking about it. And it

0:14:02.360 --> 0:14:05.240
<v Speaker 3>was a theme for Why the Stock One of the

0:14:05.240 --> 0:14:07.360
<v Speaker 3>themes that drove the stock market in twenty twenty three

0:14:07.640 --> 0:14:09.680
<v Speaker 3>was a concept of AI and the average trader across

0:14:10.200 --> 0:14:12.960
<v Speaker 3>the river in New York has no idea what AI is,

0:14:13.040 --> 0:14:15.320
<v Speaker 3>but he's buying stocks because he thinks they're an AI play.

0:14:15.480 --> 0:14:18.120
<v Speaker 7>It's been around for decades, right, but we have a

0:14:18.120 --> 0:14:19.720
<v Speaker 7>couple of technology that came out in the last two

0:14:19.760 --> 0:14:21.760
<v Speaker 7>years that have really transformed the way we see AI.

0:14:21.800 --> 0:14:23.280
<v Speaker 7>And while we're talking about we were talking about it

0:14:23.360 --> 0:14:25.960
<v Speaker 7>last night at my family's Sunday dinner, and the reason

0:14:26.040 --> 0:14:29.040
<v Speaker 7>is because now it's accessible. So, for example, two years ago,

0:14:29.040 --> 0:14:30.520
<v Speaker 7>if I go into Google and I type how do

0:14:30.600 --> 0:14:33.120
<v Speaker 7>I make chicken Palm? I got all these ads, I

0:14:33.160 --> 0:14:35.080
<v Speaker 7>get all these things that tell me about chicken parm.

0:14:35.080 --> 0:14:36.560
<v Speaker 7>I go in to chat ept and I typed that

0:14:36.600 --> 0:14:38.280
<v Speaker 7>for example, and I got a perfect recipe on how

0:14:38.320 --> 0:14:41.200
<v Speaker 7>to actually make that, so it becomes very accessible to anyone.

0:14:41.240 --> 0:14:43.040
<v Speaker 7>And I think that go to market strategy. The open

0:14:43.120 --> 0:14:45.960
<v Speaker 7>I had of making accessible is what really changed the game.

0:14:46.280 --> 0:14:49.160
<v Speaker 7>And also the same time computing power is exponentially increasing,

0:14:49.240 --> 0:14:51.840
<v Speaker 7>it's more accessible. We're now able to use it everywhere

0:14:51.880 --> 0:14:54.000
<v Speaker 7>from making chicken palm to try and do research.

0:14:54.520 --> 0:14:56.480
<v Speaker 6>So what kind of cool stuff are you guys working

0:14:56.520 --> 0:14:58.320
<v Speaker 6>on right now? Like, what were you most excited about?

0:14:58.720 --> 0:14:59.200
<v Speaker 2>For us?

0:14:59.280 --> 0:15:01.400
<v Speaker 7>As ANGI, what we're very focused on is trying to

0:15:01.440 --> 0:15:03.400
<v Speaker 7>get things out of the university into the real world.

0:15:03.520 --> 0:15:06.200
<v Speaker 7>And one specific project that we're working on is actually

0:15:06.200 --> 0:15:09.200
<v Speaker 7>on law enforcement and body cams. So bodycams is there

0:15:09.240 --> 0:15:12.200
<v Speaker 7>a sensor that generates a huge amount of data, and

0:15:12.320 --> 0:15:15.000
<v Speaker 7>from those those data sets, we're usually looking at them

0:15:15.440 --> 0:15:17.640
<v Speaker 7>after the fact, so after something bad happens, we're trying

0:15:17.640 --> 0:15:20.160
<v Speaker 7>to review that situation. What we're trying to do is

0:15:20.160 --> 0:15:22.560
<v Speaker 7>can we look at that data and predict something bad

0:15:22.640 --> 0:15:24.480
<v Speaker 7>is going to happen before it happens. So if we

0:15:24.520 --> 0:15:28.080
<v Speaker 7>see a pattern between some behaviors, running back time for a.

0:15:28.000 --> 0:15:30.440
<v Speaker 6>Second, so you have a buye So you're tracking behavior

0:15:30.520 --> 0:15:32.720
<v Speaker 6>to then model behavior later.

0:15:33.480 --> 0:15:35.560
<v Speaker 7>Yes, So for example, let's say we see an officer

0:15:35.640 --> 0:15:38.560
<v Speaker 7>is running more frequently, they're yelling more frequently. That is

0:15:38.560 --> 0:15:41.560
<v Speaker 7>probably correlated to some behavior outcomes such as excessive use

0:15:41.600 --> 0:15:44.240
<v Speaker 7>of force. So for example, we might identify this officer

0:15:44.280 --> 0:15:46.160
<v Speaker 7>as at a much higher likelihood of excessive use of

0:15:46.240 --> 0:15:48.520
<v Speaker 7>force in the future. Let's intervene and get them training

0:15:48.520 --> 0:15:50.840
<v Speaker 7>before something bad happens. So we're trying to build that

0:15:50.880 --> 0:15:53.800
<v Speaker 7>a software we can actually put onto the hardware and

0:15:53.840 --> 0:15:56.640
<v Speaker 7>help with law enforcement and help with de escalating situations.

0:15:56.680 --> 0:16:00.640
<v Speaker 6>Wow, that's really cool. What other stuff like, what are

0:16:00.680 --> 0:16:03.160
<v Speaker 6>the thing you excited about Oh man, there's so many

0:16:03.760 --> 0:16:04.560
<v Speaker 6>we'll think your second best.

0:16:04.880 --> 0:16:07.000
<v Speaker 7>My second best would definitely be in the drone space.

0:16:07.080 --> 0:16:09.680
<v Speaker 7>So drones are another sensor. We're collecting huge amounts of

0:16:09.720 --> 0:16:11.720
<v Speaker 7>imagery data, and today a lot of that work is

0:16:11.720 --> 0:16:14.280
<v Speaker 7>actually a person looking at videos, scrolling through video like

0:16:14.280 --> 0:16:16.560
<v Speaker 7>you would from a VHS tape, and we're using computer

0:16:16.640 --> 0:16:19.440
<v Speaker 7>vision and AI to actually analyze that data and try

0:16:19.440 --> 0:16:22.000
<v Speaker 7>to predict what's happening, try to classify certain imagery and

0:16:22.000 --> 0:16:24.760
<v Speaker 7>answer very specific questions like is a power line going

0:16:24.760 --> 0:16:27.240
<v Speaker 7>to fail based upon a single picture from a simple drone?

0:16:27.280 --> 0:16:29.000
<v Speaker 6>Oh, now that could be really helpful depually all the

0:16:29.000 --> 0:16:31.360
<v Speaker 6>wildfires and stuff that we've had. And then as all

0:16:31.360 --> 0:16:34.000
<v Speaker 6>the utilities are kind of grappling with like old infrastructure

0:16:34.080 --> 0:16:35.800
<v Speaker 6>that is not easy to replace, kind of how you

0:16:35.840 --> 0:16:40.480
<v Speaker 6>manage that? Is it expensive for these companies to use this?

0:16:41.280 --> 0:16:44.240
<v Speaker 7>Usually the bottleneck today is data generation and data annotation

0:16:44.360 --> 0:16:46.240
<v Speaker 7>because there's lots of data, but we have to annotate

0:16:46.240 --> 0:16:48.400
<v Speaker 7>the data to be actually able to use it. So,

0:16:48.440 --> 0:16:50.360
<v Speaker 7>for example, with the body cams, we have to know

0:16:50.400 --> 0:16:52.640
<v Speaker 7>what those events are that we're trying to predict and

0:16:52.680 --> 0:16:54.840
<v Speaker 7>actually classifying them ahead of time. So that's the real

0:16:54.960 --> 0:16:56.480
<v Speaker 7>the bottleneck for it in a lot of cases.

0:16:57.320 --> 0:16:59.360
<v Speaker 6>All right, Michael, thanks so much. It was really great.

0:16:59.360 --> 0:17:01.080
<v Speaker 6>This is really fun. Get your perspective. Is your son

0:17:01.120 --> 0:17:01.640
<v Speaker 6>gonna stay.

0:17:01.520 --> 0:17:02.880
<v Speaker 7>Or is he gonna he's don't listen all day?

0:17:03.600 --> 0:17:07.320
<v Speaker 6>Well, awesome, we like that future generation. Michael Johnson, president

0:17:07.359 --> 0:17:11.560
<v Speaker 6>of New Jersey Innovation Institute, and Ji, I thanks very much.

0:17:11.600 --> 0:17:14.439
<v Speaker 6>It was really great to get that perspective. That's really interesting.

0:17:14.480 --> 0:17:19.040
<v Speaker 6>I think the bodycam situation too, like it's not a

0:17:19.080 --> 0:17:21.320
<v Speaker 6>profiling and profiling thing. It's like you're gonna get the

0:17:21.320 --> 0:17:23.560
<v Speaker 6>help that you need down the road, which I think

0:17:23.640 --> 0:17:25.320
<v Speaker 6>is really cool. And it's good to hear these actual

0:17:25.440 --> 0:17:27.840
<v Speaker 6>use cases because it's easy to just say AI is cool,

0:17:27.920 --> 0:17:29.560
<v Speaker 6>is going to do stuff, But to get an actual

0:17:29.640 --> 0:17:32.119
<v Speaker 6>use case that you can do is quite interesting.

0:17:32.200 --> 0:17:32.920
<v Speaker 4>Yeah. Absolutely.

0:17:35.320 --> 0:17:39.200
<v Speaker 2>You're listening to the Bloomberg Intelligence Podcast. Catch us live

0:17:39.280 --> 0:17:42.000
<v Speaker 2>weekdays at ten am Eastern on Apple card Playing and

0:17:42.119 --> 0:17:45.000
<v Speaker 2>broid Otto with the Bloomberg Business app. Listen on demand

0:17:45.040 --> 0:17:49.320
<v Speaker 2>wherever you get your podcasts, or watch us live on YouTube.

0:17:50.000 --> 0:17:52.159
<v Speaker 6>Paul and I are here broadcasting live from the campus

0:17:52.160 --> 0:17:54.840
<v Speaker 6>of the New Jersey Institute of Technology n J. It

0:17:55.000 --> 0:17:57.000
<v Speaker 6>where we're talking about all things AI and sort of

0:17:57.000 --> 0:18:00.000
<v Speaker 6>how you create the thing and then move it outside

0:18:00.200 --> 0:18:02.200
<v Speaker 6>and bring it to companies or businesses that need it

0:18:02.320 --> 0:18:05.439
<v Speaker 6>and bridging that gap between those two and one person

0:18:05.640 --> 0:18:07.800
<v Speaker 6>in part very much responsible for that here in New

0:18:07.840 --> 0:18:12.119
<v Speaker 6>Jersey is Beth Simone Novak. She is Chief AI Strategist

0:18:12.560 --> 0:18:16.199
<v Speaker 6>of the State of New Jersey. What a cool title, Beth,

0:18:16.560 --> 0:18:17.280
<v Speaker 6>What does that mean?

0:18:17.560 --> 0:18:18.480
<v Speaker 8>First in the country?

0:18:19.040 --> 0:18:19.600
<v Speaker 4>What does it mean?

0:18:19.680 --> 0:18:19.760
<v Speaker 3>So?

0:18:19.920 --> 0:18:22.040
<v Speaker 6>I mean, are you like, hey, business, you should use that,

0:18:22.160 --> 0:18:23.359
<v Speaker 6>or hey, government, let's use this?

0:18:23.600 --> 0:18:24.280
<v Speaker 8>All of the above?

0:18:24.359 --> 0:18:24.639
<v Speaker 6>Okay.

0:18:24.640 --> 0:18:27.560
<v Speaker 8>So Governor Murphy has said very loud and clear, we

0:18:27.640 --> 0:18:29.800
<v Speaker 8>have to do better when it comes to technology in

0:18:29.880 --> 0:18:33.600
<v Speaker 8>terms of embracing the use of technology to grow the economy,

0:18:33.640 --> 0:18:35.639
<v Speaker 8>to grow jobs in the state, but also to improve

0:18:35.680 --> 0:18:39.159
<v Speaker 8>how government works. So my job is to work on

0:18:39.240 --> 0:18:40.719
<v Speaker 8>all of the above and to see what we can

0:18:40.760 --> 0:18:43.159
<v Speaker 8>do as government to make that easier, to make that better,

0:18:43.520 --> 0:18:46.040
<v Speaker 8>and to embrace the responsible and ethical use of AI

0:18:46.200 --> 0:18:48.400
<v Speaker 8>to ensure that we're doing right by our residents.

0:18:48.800 --> 0:18:52.200
<v Speaker 3>So what are some of the applications that you know,

0:18:52.320 --> 0:18:55.040
<v Speaker 3>the governor and the Governor's office thinks AI can do

0:18:55.200 --> 0:18:56.840
<v Speaker 3>over the next several years.

0:18:56.880 --> 0:18:58.960
<v Speaker 4>Where will the residents of your New Jersey see it?

0:18:59.000 --> 0:18:59.440
<v Speaker 4>Do you think?

0:18:59.560 --> 0:19:02.000
<v Speaker 8>So this is not a several years from now. The

0:19:02.040 --> 0:19:04.720
<v Speaker 8>future is already here. And we've been using AI for

0:19:04.800 --> 0:19:07.280
<v Speaker 8>quite some time, and Generative AI since the very beginning,

0:19:07.560 --> 0:19:09.520
<v Speaker 8>so in many ways that you don't even see or

0:19:09.560 --> 0:19:11.520
<v Speaker 8>know about. So, for example, if you're getting a letter

0:19:11.560 --> 0:19:13.359
<v Speaker 8>from the State of New Jersey about let's say your

0:19:13.400 --> 0:19:16.920
<v Speaker 8>unemployment benefits, you're getting a letter that has been simplified,

0:19:17.080 --> 0:19:20.439
<v Speaker 8>that has been written in plain English, that's been written,

0:19:20.440 --> 0:19:22.600
<v Speaker 8>we hope, more clearly than it would have been before

0:19:22.920 --> 0:19:25.560
<v Speaker 8>because Generative AI can help us to do a first draft.

0:19:25.880 --> 0:19:28.840
<v Speaker 8>If you're calling up about your anchor tax relief that

0:19:28.920 --> 0:19:31.080
<v Speaker 8>the State of New Jersey is giving out to residents,

0:19:31.359 --> 0:19:34.720
<v Speaker 8>you are hopefully getting your call resolved faster because you

0:19:34.800 --> 0:19:37.360
<v Speaker 8>get a menu option that's we've written with the help

0:19:37.359 --> 0:19:40.040
<v Speaker 8>of AI. Because voice to text, our call center operators

0:19:40.080 --> 0:19:42.600
<v Speaker 8>know people are calling in asking the following kinds of questions,

0:19:43.000 --> 0:19:46.280
<v Speaker 8>we should write these menu options and these instructions and

0:19:46.320 --> 0:19:50.360
<v Speaker 8>answers so people can get that information faster. When you're

0:19:50.400 --> 0:19:53.000
<v Speaker 8>going out, for example, and typing in on a website

0:19:53.000 --> 0:19:55.159
<v Speaker 8>and telling us comments of how we can do something

0:19:55.160 --> 0:19:58.000
<v Speaker 8>better on a website like business dot NJ dot gov,

0:19:58.280 --> 0:20:00.399
<v Speaker 8>where you can go to start and run grow your

0:20:00.400 --> 0:20:03.199
<v Speaker 8>business everything you need from one place. We're taking the

0:20:03.240 --> 0:20:05.720
<v Speaker 8>comments we're getting from citizens about what they need, about

0:20:05.720 --> 0:20:08.480
<v Speaker 8>what they want, using AI to help us summarize those

0:20:08.960 --> 0:20:12.880
<v Speaker 8>those comments, synthesize them, and turn that into the information

0:20:12.960 --> 0:20:14.960
<v Speaker 8>that people want and need front and center. So the

0:20:15.000 --> 0:20:20.040
<v Speaker 8>goal is government that's more responsive, more informative, and providing

0:20:20.040 --> 0:20:22.639
<v Speaker 8>services twenty four to seven that are responsive to what

0:20:22.680 --> 0:20:23.880
<v Speaker 8>people actually want and need.

0:20:23.960 --> 0:20:26.440
<v Speaker 6>That's a pretty good pitch. You were also the chief

0:20:26.480 --> 0:20:28.159
<v Speaker 6>of innovation, right, h Jersey.

0:20:28.320 --> 0:20:30.960
<v Speaker 8>I was for many years the chief innovation officer. Yes.

0:20:31.240 --> 0:20:34.479
<v Speaker 6>Did the chief innovation officer become the AI strategist or

0:20:34.520 --> 0:20:36.440
<v Speaker 6>is there also an innovation officer? And I guess I'm

0:20:36.440 --> 0:20:39.480
<v Speaker 6>trying to understand, like is the innovation thing now AI

0:20:39.880 --> 0:20:41.280
<v Speaker 6>or can there be other stuff?

0:20:41.560 --> 0:20:43.800
<v Speaker 8>There is still other stuff. We have a wonderful new

0:20:43.880 --> 0:20:48.840
<v Speaker 8>Chief Innovation Officer, Dave Cole, has taken over that title

0:20:49.200 --> 0:20:51.919
<v Speaker 8>and is leading our efforts to use technology to improve

0:20:51.960 --> 0:20:55.399
<v Speaker 8>how we bring services to residents. So projects like business

0:20:55.440 --> 0:20:58.240
<v Speaker 8>dot J dot gov to take the business one for example,

0:20:58.320 --> 0:21:01.639
<v Speaker 8>or other digitization of residence services so that instead of

0:21:01.680 --> 0:21:04.560
<v Speaker 8>having to go to a government office, you know, between

0:21:04.600 --> 0:21:06.520
<v Speaker 8>nine and five, you can come to a website, you

0:21:06.520 --> 0:21:07.600
<v Speaker 8>can use your mobile phone.

0:21:07.640 --> 0:21:08.880
<v Speaker 6>Oh my gosh, that'd be amazing.

0:21:08.760 --> 0:21:13.000
<v Speaker 8>Forransact with government twenty four to seven. That's work that's

0:21:13.040 --> 0:21:14.919
<v Speaker 8>been underway for a long time, and that doesn't just

0:21:15.000 --> 0:21:18.800
<v Speaker 8>depend on AI. That is about again, clearer instructions, planer

0:21:18.880 --> 0:21:22.119
<v Speaker 8>English things available online, giving you the information front and

0:21:22.119 --> 0:21:24.240
<v Speaker 8>center that you want and need in the way that

0:21:24.280 --> 0:21:27.359
<v Speaker 8>people have become accustomed to from the best businesses. We

0:21:27.440 --> 0:21:30.040
<v Speaker 8>think that government should serve citizens in much the same way,

0:21:30.119 --> 0:21:31.600
<v Speaker 8>except in the public interest.

0:21:31.840 --> 0:21:35.240
<v Speaker 3>Well, New Jersey's had a long history of technological innovation.

0:21:35.280 --> 0:21:38.800
<v Speaker 3>I think of telecommunications with Bellcore and Bell Labs supporting

0:21:38.880 --> 0:21:39.800
<v Speaker 3>eighteen teen Verizon.

0:21:39.800 --> 0:21:40.520
<v Speaker 4>I think about some of.

0:21:40.520 --> 0:21:43.919
<v Speaker 3>The biotech and you know, pharmaceutical companies like Johnson and

0:21:43.960 --> 0:21:46.880
<v Speaker 3>Johnson based here in New Jersey. I'm wondering, is there

0:21:46.960 --> 0:21:51.159
<v Speaker 3>support for the young NJ grads that are in a

0:21:51.200 --> 0:21:53.800
<v Speaker 3>garage somewhere in Jersey City coming up with the next

0:21:53.840 --> 0:21:54.960
<v Speaker 3>AI type thing.

0:21:54.960 --> 0:21:56.280
<v Speaker 4>How do we support those people?

0:21:56.520 --> 0:22:00.239
<v Speaker 8>Absolutely so, there are a whole number and rain of

0:22:00.280 --> 0:22:04.040
<v Speaker 8>investments that are out there to support people starting new businesses.

0:22:04.359 --> 0:22:06.879
<v Speaker 8>That's what my colleagues at EDA work on in particular,

0:22:07.119 --> 0:22:11.000
<v Speaker 8>is ensuring that we're providing those kinds of incentives for

0:22:11.040 --> 0:22:13.320
<v Speaker 8>people who want to start their business in New Jersey

0:22:13.320 --> 0:22:15.720
<v Speaker 8>and grow their business in New Jersey. That's particularly why

0:22:15.760 --> 0:22:19.680
<v Speaker 8>the government is here to help support those businesses going

0:22:19.720 --> 0:22:21.560
<v Speaker 8>out and in particular now to look at how we

0:22:21.600 --> 0:22:25.399
<v Speaker 8>can support new AI businesses or existing businesses who are

0:22:25.440 --> 0:22:28.520
<v Speaker 8>asking how we can turn around and use AI to

0:22:28.680 --> 0:22:31.240
<v Speaker 8>improve what we do. It's a question we've been answering

0:22:31.240 --> 0:22:33.280
<v Speaker 8>for a long time. Before we called it AI, we

0:22:33.359 --> 0:22:36.560
<v Speaker 8>called it big data, right, So the more the people

0:22:36.560 --> 0:22:39.000
<v Speaker 8>we're using a lot of businesses have asked themselves, how

0:22:39.080 --> 0:22:42.399
<v Speaker 8>can I go out and start using data to measure

0:22:42.440 --> 0:22:44.919
<v Speaker 8>what's working, to measure what customers want, and again to

0:22:44.920 --> 0:22:48.159
<v Speaker 8>deliver new kinds of services across a range of industries.

0:22:48.640 --> 0:22:52.240
<v Speaker 8>It's why we've been starting new partnerships, such as with

0:22:52.280 --> 0:22:55.440
<v Speaker 8>Princeton around this new AI hub that's been set up

0:22:55.640 --> 0:22:57.920
<v Speaker 8>so that we can connect some of that tremendous innovation

0:22:58.000 --> 0:23:02.320
<v Speaker 8>that's coming out of universities like NGIT, like Rutgers, like Princeton.

0:23:03.000 --> 0:23:04.840
<v Speaker 8>We're of course known in this state for having the

0:23:04.880 --> 0:23:07.600
<v Speaker 8>best universities and the best education system in the country,

0:23:07.920 --> 0:23:10.160
<v Speaker 8>and we want to connect that back to how we're

0:23:10.160 --> 0:23:12.280
<v Speaker 8>growing the economy and growing jobs here in the state.

0:23:12.359 --> 0:23:13.600
<v Speaker 6>What's the hardest part of your job.

0:23:15.280 --> 0:23:17.359
<v Speaker 8>There's only twenty four hours in the day, and there's

0:23:17.400 --> 0:23:19.439
<v Speaker 8>a very, very lot to do, both on the public

0:23:19.480 --> 0:23:21.480
<v Speaker 8>sector side and on the private sector side.

0:23:21.560 --> 0:23:25.359
<v Speaker 6>Do you feel like it's awareness, is it implementation? Is

0:23:25.400 --> 0:23:28.160
<v Speaker 6>it finding the cool technology? Is it having too many

0:23:28.200 --> 0:23:28.920
<v Speaker 6>problems to solve?

0:23:30.000 --> 0:23:34.919
<v Speaker 8>Well, the cool technology is very much there, and I

0:23:34.960 --> 0:23:37.679
<v Speaker 8>think what we're trying to do now is to ensure that,

0:23:37.840 --> 0:23:41.199
<v Speaker 8>especially in government, we are building not just awareness but

0:23:41.280 --> 0:23:44.600
<v Speaker 8>actually use of these tools to improve how we serve

0:23:44.640 --> 0:23:47.800
<v Speaker 8>residents across a whole range of domains and across agencies.

0:23:48.400 --> 0:23:51.679
<v Speaker 3>So we know that Governor Murphy feels that AI is

0:23:51.720 --> 0:23:54.000
<v Speaker 3>important and administration feels that AI is important, as the

0:23:54.040 --> 0:23:57.240
<v Speaker 3>rest of the government within the state share that as well.

0:23:57.520 --> 0:23:59.919
<v Speaker 3>Or is it require kind of a promotional pitch for

0:24:00.520 --> 0:24:01.240
<v Speaker 3>the office.

0:24:01.560 --> 0:24:04.840
<v Speaker 8>Well, you know, the governor is the salesman in chief

0:24:05.240 --> 0:24:07.280
<v Speaker 8>for the State of New Jersey, and of course, setting

0:24:07.280 --> 0:24:10.520
<v Speaker 8>this message about the importance of AI, the ways we

0:24:10.560 --> 0:24:13.320
<v Speaker 8>should be embracing these tools going out early. We're one

0:24:13.359 --> 0:24:15.280
<v Speaker 8>of the first states to actually put out a policy

0:24:15.680 --> 0:24:20.000
<v Speaker 8>that says we should responsibly and ethically use AI to

0:24:20.160 --> 0:24:22.840
<v Speaker 8>better serve residents. And one of the things we're doing

0:24:23.040 --> 0:24:26.639
<v Speaker 8>is promoting upskilling and learning across the whole of public sector.

0:24:26.680 --> 0:24:28.960
<v Speaker 8>It's not enough to have just the governor supporting AI,

0:24:29.040 --> 0:24:31.960
<v Speaker 8>to have a chief AI strategist. We need every public

0:24:32.040 --> 0:24:34.800
<v Speaker 8>servant out there to be asking themselves, how can I

0:24:34.880 --> 0:24:39.000
<v Speaker 8>use these powerful new tools, again ethically and responsibly safeguarding

0:24:39.040 --> 0:24:42.280
<v Speaker 8>privacy and security and people's data. But how can I

0:24:42.280 --> 0:24:44.200
<v Speaker 8>go out and use these tools to write that better

0:24:44.240 --> 0:24:47.120
<v Speaker 8>first draft of the email, to write that clearer website,

0:24:47.400 --> 0:24:49.879
<v Speaker 8>to be able to write a better policy. This is

0:24:49.920 --> 0:24:53.439
<v Speaker 8>the next generation, if you will, of word processor. To

0:24:53.520 --> 0:24:56.399
<v Speaker 8>put it very simply, but that we should be using

0:24:56.480 --> 0:24:58.400
<v Speaker 8>to be able to serve residence better and we need

0:24:58.440 --> 0:24:59.639
<v Speaker 8>everybody to know how to do that.

0:25:00.160 --> 0:25:02.040
<v Speaker 6>Bet, thanks so much. We really appreciate your time. We

0:25:02.080 --> 0:25:04.720
<v Speaker 6>know you're quite busy. Beth Simona and Novak, chief AI

0:25:04.840 --> 0:25:07.760
<v Speaker 6>strategist from the State of New Jersey. That was actually

0:25:07.760 --> 0:25:09.720
<v Speaker 6>really helpful. Okay, so this is like the next version

0:25:09.760 --> 0:25:11.600
<v Speaker 6>of the stuff that we do normally. Like that really

0:25:11.600 --> 0:25:13.280
<v Speaker 6>helps me because I think for people like you and me,

0:25:13.680 --> 0:25:16.520
<v Speaker 6>it's hard to understand the practical applications. It just becomes

0:25:16.560 --> 0:25:19.800
<v Speaker 6>like AI. Yep, whatever that winds up meaning exactly.

0:25:21.560 --> 0:25:25.440
<v Speaker 2>You're listening to the Bloomberg Intelligence Podcast. Catch us live

0:25:25.520 --> 0:25:29.040
<v Speaker 2>weekdays at ten am Eastern on applecar Play and Android

0:25:29.080 --> 0:25:32.240
<v Speaker 2>Auto with the Bloomberg Business. You can also listen live

0:25:32.320 --> 0:25:35.520
<v Speaker 2>on Amazon Alexa from our flagship New York station Just

0:25:35.560 --> 0:25:38.200
<v Speaker 2>say Alexa play Bloomberg eleven thirty.

0:25:39.760 --> 0:25:41.600
<v Speaker 6>But I am learning a lot of cool stuff about AI,

0:25:41.720 --> 0:25:44.439
<v Speaker 6>particularly the implementation. It's not just this thing that we

0:25:44.480 --> 0:25:46.639
<v Speaker 6>talk about, like it can actually be used for certain

0:25:46.680 --> 0:25:50.200
<v Speaker 6>areas and apparently it can also be used in sports.

0:25:50.640 --> 0:25:53.360
<v Speaker 6>AI in the role of sports. So here to help

0:25:53.440 --> 0:25:55.560
<v Speaker 6>us break that down on what that all means is

0:25:55.640 --> 0:26:00.960
<v Speaker 6>Evana Scherich. She is Zealous Analytics senior product iientist also

0:26:01.080 --> 0:26:05.199
<v Speaker 6>former basketball player. Right basketball player, You also know all

0:26:05.240 --> 0:26:09.040
<v Speaker 6>the things about technology. How do you use AI in sports?

0:26:09.320 --> 0:26:14.320
<v Speaker 1>Yeah, So this field had expanded in last maybe ten

0:26:14.400 --> 0:26:18.000
<v Speaker 1>years of a lot in other sports. Even before that,

0:26:18.119 --> 0:26:20.760
<v Speaker 1>it was in baseball that was one of the first sports.

0:26:20.760 --> 0:26:21.760
<v Speaker 1>If you've seen Moneyball.

0:26:21.840 --> 0:26:25.200
<v Speaker 6>That's really yes, yeah, okay, I like me the moneyball, okay.

0:26:25.400 --> 0:26:27.919
<v Speaker 6>And so it's basically like how to position, like what

0:26:28.080 --> 0:26:30.800
<v Speaker 6>players to put where combinations? Is it that kind of stuff?

0:26:30.840 --> 0:26:34.919
<v Speaker 1>Correct? Correct? So so player evaluation in game decision strategy,

0:26:35.480 --> 0:26:36.520
<v Speaker 1>that's sort of sort of things.

0:26:36.600 --> 0:26:36.840
<v Speaker 8>Yeah.

0:26:37.000 --> 0:26:42.119
<v Speaker 3>So again, played for your starter for NJIT's basketball. You

0:26:42.160 --> 0:26:46.400
<v Speaker 3>also represented your native Croatia and youth basketball. So you're

0:26:46.520 --> 0:26:48.840
<v Speaker 3>great at basketball, but you're also a math nerd to

0:26:48.920 --> 0:26:51.959
<v Speaker 3>the nth degree. She got a BS and a pH

0:26:52.040 --> 0:26:55.720
<v Speaker 3>degree and applied mathematics from nj T, focusing on computational

0:26:56.200 --> 0:26:57.399
<v Speaker 3>fluid dynamics.

0:26:57.480 --> 0:26:58.160
<v Speaker 6>I don't know what that means.

0:26:58.160 --> 0:27:00.359
<v Speaker 4>I don't know what that means. That's but okay, I

0:27:00.359 --> 0:27:00.679
<v Speaker 4>don't know.

0:27:01.119 --> 0:27:04.320
<v Speaker 3>So a great mathematician, great bad basketball player. Let's put

0:27:04.320 --> 0:27:08.080
<v Speaker 3>it all together. What what are some of the leagues,

0:27:08.160 --> 0:27:10.439
<v Speaker 3>What are some of the really good applications for some

0:27:10.520 --> 0:27:14.000
<v Speaker 3>of that technology? Because we've seen you mentioned moneyball for

0:27:14.160 --> 0:27:16.440
<v Speaker 3>you know that we've seen it in baseball. What other

0:27:16.480 --> 0:27:18.240
<v Speaker 3>applications are out there that you think? It seems like

0:27:18.280 --> 0:27:19.880
<v Speaker 3>we're in the very early innings of that.

0:27:20.320 --> 0:27:26.040
<v Speaker 1>Yeah. Yeah, So early on it started with just using basic, basic, data,

0:27:26.119 --> 0:27:28.360
<v Speaker 1>so box scores, play by play, and then a lot

0:27:28.400 --> 0:27:32.440
<v Speaker 1>of sports in recent years have what's called player tracking data,

0:27:32.840 --> 0:27:35.359
<v Speaker 1>meaning we have locations of the players on the court

0:27:35.480 --> 0:27:38.000
<v Speaker 1>or on a pitch, on a field, whichever sport we're

0:27:38.000 --> 0:27:42.160
<v Speaker 1>talking about, in at a high resolution. So so from

0:27:42.200 --> 0:27:44.600
<v Speaker 1>that data we can extract not only things that are

0:27:44.600 --> 0:27:47.199
<v Speaker 1>counted in a box score, but also other things that

0:27:47.280 --> 0:27:51.040
<v Speaker 1>happened during the game that you wouldn't see u counted

0:27:51.400 --> 0:27:53.800
<v Speaker 1>in like a basic box score for example.

0:27:54.160 --> 0:27:57.040
<v Speaker 6>What are some of the common questions that like coaches

0:27:57.160 --> 0:27:58.560
<v Speaker 6>or owners come to you.

0:27:58.480 --> 0:28:03.240
<v Speaker 1>With the biggest question is how do we value players?

0:28:04.280 --> 0:28:06.280
<v Speaker 1>How do we how do we find which which players,

0:28:06.280 --> 0:28:10.160
<v Speaker 1>which teams should sign, which how how long of a contract,

0:28:10.280 --> 0:28:13.840
<v Speaker 1>how how much money should be on a contract. So

0:28:13.880 --> 0:28:16.800
<v Speaker 1>that's that's one side. So so that's the player evaluation side,

0:28:16.880 --> 0:28:19.359
<v Speaker 1>and then the other side is coaching and in game

0:28:19.400 --> 0:28:23.639
<v Speaker 1>decision making. So which situations are producing the most value

0:28:23.720 --> 0:28:29.720
<v Speaker 1>for for the teams, Which situations are creating creating better

0:28:29.720 --> 0:28:30.840
<v Speaker 1>opportunities to score.

0:28:31.680 --> 0:28:34.040
<v Speaker 3>I know, like in baseball, major league baseball and in

0:28:34.119 --> 0:28:34.840
<v Speaker 3>minor league baseball.

0:28:34.840 --> 0:28:36.560
<v Speaker 4>Now it's coming into all the other parts of baseball.

0:28:36.800 --> 0:28:40.920
<v Speaker 3>The analytics people the data people versus maybe some of

0:28:40.920 --> 0:28:44.120
<v Speaker 3>the more traditionalists and they're kind of they kind of

0:28:44.160 --> 0:28:45.240
<v Speaker 3>butt heads on occasion.

0:28:45.720 --> 0:28:48.320
<v Speaker 4>And how much analytics do you use? Imagine knows what

0:28:48.360 --> 0:28:49.280
<v Speaker 4>I'm talking about.

0:28:49.360 --> 0:28:51.800
<v Speaker 3>So how much analytics do you use versus just my

0:28:52.000 --> 0:28:53.960
<v Speaker 3>gut I think this player will do well?

0:28:54.320 --> 0:28:56.960
<v Speaker 4>Or how do you kind of bridge that topic? Yeah?

0:28:57.040 --> 0:28:59.320
<v Speaker 1>Yeah, So that's a that's a big important thing because

0:28:59.320 --> 0:29:03.280
<v Speaker 1>you can just have data without the domain expertise. And

0:29:03.280 --> 0:29:05.760
<v Speaker 1>I think that's something that we a Zellas have a

0:29:05.800 --> 0:29:09.080
<v Speaker 1>really good strength is that we have the experts in

0:29:08.720 --> 0:29:12.000
<v Speaker 1>in data and statistics, in AI, in machine learning, but

0:29:12.040 --> 0:29:14.320
<v Speaker 1>we also have a lot of people who worked in

0:29:14.400 --> 0:29:16.960
<v Speaker 1>sports teams and have that sort of experience and know

0:29:17.400 --> 0:29:20.560
<v Speaker 1>which questions the teams want to answer, what's useful for

0:29:20.640 --> 0:29:23.719
<v Speaker 1>them and uh and how can we help them best?

0:29:23.920 --> 0:29:26.560
<v Speaker 6>So yeah, because when you were saying what AI could

0:29:26.560 --> 0:29:28.480
<v Speaker 6>help you do, it feels like that's not what a

0:29:28.520 --> 0:29:30.280
<v Speaker 6>coach is supposed to do. But you're saying that you

0:29:30.320 --> 0:29:33.600
<v Speaker 6>need someone to interpret how to manage that and stuff.

0:29:33.480 --> 0:29:35.920
<v Speaker 1>Right, right, So you need like a bridge between the

0:29:36.000 --> 0:29:38.880
<v Speaker 1>data and what's what's happening on the court.

0:29:39.000 --> 0:29:41.520
<v Speaker 3>All right, If I'm an agent representing a player. Now,

0:29:41.640 --> 0:29:43.960
<v Speaker 3>this is I got to learn this stuff because the

0:29:44.000 --> 0:29:44.800
<v Speaker 3>team's gonna come.

0:29:44.720 --> 0:29:46.960
<v Speaker 6>At me and say, this is what the program tells

0:29:47.000 --> 0:29:48.040
<v Speaker 6>me that, yeah, your.

0:29:47.920 --> 0:29:51.800
<v Speaker 3>Client's worth blank because his or her ops is this

0:29:51.880 --> 0:29:53.920
<v Speaker 3>and blah blah blah blah blah blah. And you got

0:29:53.960 --> 0:29:55.360
<v Speaker 3>to come back and say, no, I think he's better

0:29:55.400 --> 0:29:55.600
<v Speaker 3>than that.

0:29:55.600 --> 0:29:58.040
<v Speaker 4>And I think he's really more. So did they do

0:29:58.080 --> 0:29:58.320
<v Speaker 4>you have?

0:29:58.400 --> 0:30:00.440
<v Speaker 3>Do you work with the agents and players and selves

0:30:00.480 --> 0:30:02.760
<v Speaker 3>as well, because they better be smart.

0:30:02.600 --> 0:30:03.080
<v Speaker 4>On this stuff?

0:30:03.280 --> 0:30:05.720
<v Speaker 1>Yeah, yeah, that's it's a great area where whereas elles

0:30:05.840 --> 0:30:08.880
<v Speaker 1>is growing as well in some of our sports. But

0:30:08.880 --> 0:30:11.840
<v Speaker 1>but yeah, it's it's not you know, an agent cannot

0:30:12.640 --> 0:30:15.520
<v Speaker 1>learn all of this on their own, so so having

0:30:16.280 --> 0:30:18.200
<v Speaker 1>a company or a contractor who can.

0:30:18.280 --> 0:30:21.840
<v Speaker 3>So do you guys work with agents and players and directly.

0:30:22.760 --> 0:30:24.000
<v Speaker 1>In in certain sports?

0:30:24.040 --> 0:30:26.880
<v Speaker 6>Yes, yeah, but not all across the board. So you also,

0:30:26.880 --> 0:30:29.320
<v Speaker 6>as Paul was mentioned earlier, you got your BS and

0:30:29.360 --> 0:30:35.360
<v Speaker 6>your PhD in applied mathematics and nj I T because

0:30:35.400 --> 0:30:37.520
<v Speaker 6>we're here and we're talking about nj I T kind

0:30:37.520 --> 0:30:39.800
<v Speaker 6>of bridges the gap between learning stuff and then putting

0:30:39.800 --> 0:30:41.960
<v Speaker 6>it out into the world. How did this help you

0:30:42.080 --> 0:30:45.200
<v Speaker 6>evolve your career and leave you where you are today.

0:30:45.560 --> 0:30:50.440
<v Speaker 1>Yeah, even though I studied competitional fluidnamics, it's not exactly

0:30:50.520 --> 0:30:52.280
<v Speaker 1>data science, but I've learned a lot of skills that.

0:30:52.360 --> 0:30:55.200
<v Speaker 6>Were by the way, so you can pretend it is.

0:30:56.240 --> 0:30:58.920
<v Speaker 1>There's a little skills that transfer from from one field

0:30:58.920 --> 0:31:02.640
<v Speaker 1>to the other and coding, analyzing large data sets, of

0:31:03.040 --> 0:31:08.440
<v Speaker 1>creating visualizations and communicating scientific results to to regular audience,

0:31:08.440 --> 0:31:10.680
<v Speaker 1>to anybody else who can understand to understand it.

0:31:10.800 --> 0:31:14.320
<v Speaker 3>Are there some sports that are embracing AI or just

0:31:14.400 --> 0:31:16.520
<v Speaker 3>technology analytics more than others?

0:31:17.680 --> 0:31:21.600
<v Speaker 1>I think that's that's historically in baseball, particularly because they

0:31:21.680 --> 0:31:25.560
<v Speaker 1>had the more advanced data for the longest time. But

0:31:25.920 --> 0:31:30.000
<v Speaker 1>other sports now also have the player tracking data and

0:31:30.200 --> 0:31:32.440
<v Speaker 1>are starting to get more more on that side.

0:31:32.920 --> 0:31:35.000
<v Speaker 6>How did you wind up in this? Because if you

0:31:35.040 --> 0:31:37.880
<v Speaker 6>played basketball, right, because you're originally from Croatia, right, So

0:31:37.920 --> 0:31:40.720
<v Speaker 6>you played basketball and then you somehow wound up and

0:31:40.760 --> 0:31:42.960
<v Speaker 6>deep into analytics. How did how did you do that?

0:31:43.960 --> 0:31:44.160
<v Speaker 4>Well?

0:31:44.160 --> 0:31:46.520
<v Speaker 1>I always loved math and I always loved basketball, and

0:31:46.600 --> 0:31:49.240
<v Speaker 1>this was a perfect combination of the two.

0:31:50.360 --> 0:31:54.480
<v Speaker 3>So in I'm kind of wondering where are we do

0:31:54.480 --> 0:31:57.600
<v Speaker 3>you think in terms of the evolution of applying data

0:31:57.640 --> 0:32:00.680
<v Speaker 3>and AI to sports, because it just this satistics. I've

0:32:00.680 --> 0:32:03.320
<v Speaker 3>been following sports my entire life, and I'm listening to

0:32:03.320 --> 0:32:05.720
<v Speaker 3>a broadcast and they're saying stuff.

0:32:05.720 --> 0:32:08.080
<v Speaker 4>I have no idea what they're talking about, Like now batting.

0:32:07.800 --> 0:32:10.840
<v Speaker 3>Average is an important anymore to baseball, and now it's

0:32:10.840 --> 0:32:12.240
<v Speaker 3>on bass plus slugging.

0:32:13.560 --> 0:32:14.400
<v Speaker 4>I don't know.

0:32:14.520 --> 0:32:16.520
<v Speaker 3>I mean, it seems like we need a tutorial on a

0:32:16.560 --> 0:32:17.800
<v Speaker 3>lot a lot of these broadcasts.

0:32:17.880 --> 0:32:20.360
<v Speaker 4>I mean, how do you where? Where can this go?

0:32:20.480 --> 0:32:21.440
<v Speaker 4>Do you think? Yeah?

0:32:21.640 --> 0:32:24.000
<v Speaker 1>I wouldn't know about baseball because I don't really understand

0:32:24.080 --> 0:32:27.280
<v Speaker 1>the rules coming from Croatia. Uh but but in basketball,

0:32:27.320 --> 0:32:31.720
<v Speaker 1>we you know, for now we have the player location data.

0:32:31.760 --> 0:32:36.800
<v Speaker 1>But but it's also growing towards player kinematics data, which

0:32:36.840 --> 0:32:41.040
<v Speaker 1>which NBA has available for this season. Kinematics and kinematics,

0:32:41.040 --> 0:32:46.920
<v Speaker 1>So the locations of players waist, elbow, shoulder, all of

0:32:46.920 --> 0:32:50.000
<v Speaker 1>the joints, the more detailed data of like player movements

0:32:50.040 --> 0:32:54.200
<v Speaker 1>and and uh yeah, so so how how players are shooting?

0:32:54.280 --> 0:32:57.520
<v Speaker 1>And you can you can extract all this more more

0:32:57.520 --> 0:33:01.600
<v Speaker 1>detailed information and that's the next up in basketball.

0:33:01.960 --> 0:33:04.480
<v Speaker 6>Wow, part of me thinks that's cool. And also creepy

0:33:04.720 --> 0:33:07.800
<v Speaker 6>like all at the same time. Any sports where this

0:33:07.920 --> 0:33:10.480
<v Speaker 6>like doesn't at all work for I mean this feels

0:33:10.480 --> 0:33:12.320
<v Speaker 6>like this makes sense in like team sports. What about

0:33:12.360 --> 0:33:16.200
<v Speaker 6>like more individual sports like gymnastic skiing, Like how does

0:33:16.240 --> 0:33:17.240
<v Speaker 6>it work in those kind of things?

0:33:17.360 --> 0:33:19.520
<v Speaker 1>Yeah, so it's those sextual works in golf, which is

0:33:20.640 --> 0:33:24.320
<v Speaker 1>obviously an individual sport, and there we work directly with

0:33:24.360 --> 0:33:25.040
<v Speaker 1>the players.

0:33:25.520 --> 0:33:27.800
<v Speaker 3>And what kind of data do you look at there

0:33:27.800 --> 0:33:29.480
<v Speaker 3>for the golfer? Mean to me, it's just can I

0:33:29.560 --> 0:33:30.360
<v Speaker 3>keep it on the fairway?

0:33:30.400 --> 0:33:31.440
<v Speaker 6>Can you line it up and shoot it in?

0:33:32.480 --> 0:33:32.680
<v Speaker 4>Yeah?

0:33:32.880 --> 0:33:35.120
<v Speaker 6>What can you tell me about my non game golf?

0:33:37.240 --> 0:33:40.440
<v Speaker 1>I actually, you know, don't play golf and don't completely

0:33:40.520 --> 0:33:41.720
<v Speaker 1>understand that fair.

0:33:41.760 --> 0:33:44.440
<v Speaker 6>But the same idea that they can storm, like how

0:33:44.520 --> 0:33:46.520
<v Speaker 6>you stand like that kind of thing, Like what kind

0:33:46.520 --> 0:33:48.239
<v Speaker 6>of tools are like where you hit it?

0:33:48.560 --> 0:33:52.560
<v Speaker 1>Where the ball I guess it's called falls and.

0:33:53.160 --> 0:33:55.120
<v Speaker 4>Clubhead speed, and I mean they're.

0:33:54.960 --> 0:33:56.560
<v Speaker 6>Breaking it head speed, you have stuff.

0:33:56.840 --> 0:33:58.680
<v Speaker 4>Yeah, they got it all now with the track man.

0:33:58.840 --> 0:34:00.600
<v Speaker 4>Everybody's got a little computer sitting right.

0:34:00.520 --> 0:34:03.280
<v Speaker 3>Behind them on the driving range and it measures basically everything.

0:34:03.320 --> 0:34:06.840
<v Speaker 3>So now it's all about spin, ray, club head speed.

0:34:07.240 --> 0:34:09.239
<v Speaker 3>All this kind of stuff. But for those of us

0:34:09.360 --> 0:34:11.520
<v Speaker 3>are just trying to hit it on the grass and

0:34:11.560 --> 0:34:14.640
<v Speaker 3>not the water or like the desert, because it's.

0:34:14.520 --> 0:34:15.160
<v Speaker 4>Not very helpful.

0:34:15.239 --> 0:34:18.239
<v Speaker 6>Yeah, just like go that way, all right, Avanna thanks

0:34:18.239 --> 0:34:21.160
<v Speaker 6>a lot of enersherk zealous analytics really appreciate it. That's

0:34:21.280 --> 0:34:24.040
<v Speaker 6>like an amazing story. I've never gotten into golf though.

0:34:24.920 --> 0:34:25.239
<v Speaker 4>Why not?

0:34:26.000 --> 0:34:26.560
<v Speaker 6>It's boring?

0:34:26.800 --> 0:34:28.120
<v Speaker 4>Yeah, I mean is it?

0:34:28.200 --> 0:34:30.040
<v Speaker 6>Is it boring? You play it? It's boring to watch it?

0:34:30.160 --> 0:34:33.240
<v Speaker 3>No, it's people are passionate about it, and oh it's

0:34:33.520 --> 0:34:33.800
<v Speaker 3>I had it.

0:34:33.920 --> 0:34:35.319
<v Speaker 4>Like my kids were young. You put golf on.

0:34:35.400 --> 0:34:39.120
<v Speaker 3>It's nice and serene, it's and it keeps them yet

0:34:39.120 --> 0:34:40.760
<v Speaker 3>exactly keeps them the safe.

0:34:40.760 --> 0:34:43.040
<v Speaker 4>That was my strategy with the four when when they

0:34:43.040 --> 0:34:43.359
<v Speaker 4>were young.

0:34:43.440 --> 0:34:45.399
<v Speaker 6>So brilliant. Yeah, why did not think of that?

0:34:45.480 --> 0:34:47.480
<v Speaker 4>Yeah? So anyway, you got some good golf start.

0:34:47.600 --> 0:34:51.720
<v Speaker 3>Yeah, Analytics in sports, Uh, it's everywhere. It's getting bigger

0:34:52.400 --> 0:34:54.560
<v Speaker 3>and teams are investing more in it.

0:34:54.719 --> 0:34:56.920
<v Speaker 4>So it's just the future.

0:35:00.000 --> 0:35:04.080
<v Speaker 2>Listening to the Bloomberg Intelligence Podcast catch us live weekdays

0:35:04.120 --> 0:35:07.480
<v Speaker 2>at ten am Eastern on applecar Play and Android Auto

0:35:07.520 --> 0:35:10.280
<v Speaker 2>with the Bloomberg Business app. You can also listen live

0:35:10.360 --> 0:35:13.560
<v Speaker 2>on Amazon Alexa from our flagship New York station Just

0:35:13.600 --> 0:35:16.240
<v Speaker 2>say Alexa playing Bloomberg eleven thirty.

0:35:17.400 --> 0:35:20.600
<v Speaker 3>We're live here today from the New Jersey Institute of

0:35:20.600 --> 0:35:24.840
<v Speaker 3>Technology NJ for the cool kids in Newark, New Jersey,

0:35:24.840 --> 0:35:27.760
<v Speaker 3>talking about AI and boy, there's a lot of smart people.

0:35:27.760 --> 0:35:30.040
<v Speaker 3>We came to the right place for that, including our

0:35:30.080 --> 0:35:33.360
<v Speaker 3>next guest, Anita Givanni Global ahead of Honor of Innovation

0:35:33.440 --> 0:35:38.800
<v Speaker 3>in Avanad. Avanad was founded by Microsoft and Xcenture. Anita,

0:35:38.800 --> 0:35:40.000
<v Speaker 3>thanks so much for joining us here.

0:35:40.000 --> 0:35:40.600
<v Speaker 4>Could you talk to.

0:35:40.640 --> 0:35:43.600
<v Speaker 3>Us about how you guys at Avanon approach AI. Where

0:35:43.600 --> 0:35:45.440
<v Speaker 3>do you try to help out in the equation?

0:35:45.920 --> 0:35:47.040
<v Speaker 6>Yeah, So we.

0:35:46.920 --> 0:35:50.360
<v Speaker 9>Are a global consultancy, as you mentioned, Microsoft Etcenter joint venture,

0:35:50.480 --> 0:35:52.879
<v Speaker 9>sixty thousand employees around the world, and what we do

0:35:52.960 --> 0:35:56.400
<v Speaker 9>is think about AI from a client perspective. How is

0:35:56.400 --> 0:36:00.880
<v Speaker 9>it that we can support organizations across sectors be AI

0:36:00.920 --> 0:36:03.359
<v Speaker 9>first and at the same time we're all going through

0:36:03.360 --> 0:36:06.520
<v Speaker 9>this journey together. So thinking about ourselves as an organization,

0:36:07.160 --> 0:36:09.520
<v Speaker 9>how can we be AI first in our own business

0:36:09.520 --> 0:36:11.080
<v Speaker 9>processes and for our own people.

0:36:11.239 --> 0:36:13.239
<v Speaker 6>So I'm a company, Can I come to you? What

0:36:13.280 --> 0:36:13.799
<v Speaker 6>do you do for me?

0:36:14.560 --> 0:36:17.200
<v Speaker 9>We think about a lot of things. Are you guys

0:36:17.280 --> 0:36:20.640
<v Speaker 9>prepared from a people perspective, an organizational perspective, and a

0:36:20.680 --> 0:36:24.160
<v Speaker 9>process perspective. For example, a lot of people that we

0:36:24.239 --> 0:36:27.359
<v Speaker 9>interviewed in an AI readiness report said they were enthusiastic

0:36:27.400 --> 0:36:28.960
<v Speaker 9>and optimistic about AI.

0:36:29.280 --> 0:36:29.960
<v Speaker 8>That's great.

0:36:29.960 --> 0:36:33.120
<v Speaker 9>However, half of the leaders said they weren't ready and

0:36:33.239 --> 0:36:37.160
<v Speaker 9>only a third of CEOs believe that their top leadership

0:36:37.200 --> 0:36:39.640
<v Speaker 9>is AI fluent. So there is a dissonance between the

0:36:39.920 --> 0:36:44.560
<v Speaker 9>excitement and enthusiasm and the reality of the preparedness of organizations.

0:36:44.600 --> 0:36:47.160
<v Speaker 9>And what we do is make sure that organizations have

0:36:47.239 --> 0:36:49.239
<v Speaker 9>the coaching and support they need to get there.

0:36:49.320 --> 0:36:51.160
<v Speaker 3>I would think one of the challenges, just speaking for

0:36:51.239 --> 0:36:53.520
<v Speaker 3>myself is I learned a whole lot today speaking to

0:36:53.560 --> 0:36:57.799
<v Speaker 3>again and the smart people from NJIT kind what AI is.

0:36:57.840 --> 0:36:59.319
<v Speaker 3>I'm one of those people that says if you can't

0:36:59.360 --> 0:37:01.880
<v Speaker 3>explain it more and sends you don't understand it, And

0:37:01.960 --> 0:37:04.359
<v Speaker 3>I don't think I understand it. How do you what's

0:37:04.400 --> 0:37:06.319
<v Speaker 3>the basic framework that you try to get across your

0:37:06.320 --> 0:37:08.839
<v Speaker 3>clients about what AI is and what it can mean

0:37:08.920 --> 0:37:09.279
<v Speaker 3>for them.

0:37:09.680 --> 0:37:12.399
<v Speaker 9>Yeah, think about AI and one of the biggest, one

0:37:12.440 --> 0:37:15.400
<v Speaker 9>of the biggest generative AI tools right now through Microsoft

0:37:15.520 --> 0:37:18.600
<v Speaker 9>is copilots. Think of it as a co pilot, not

0:37:18.640 --> 0:37:23.080
<v Speaker 9>necessarily a replacement. Pilot that can allow you to articulating, Yeah,

0:37:23.160 --> 0:37:27.040
<v Speaker 9>allow you to do your job more effectively and more efficiently.

0:37:27.120 --> 0:37:30.239
<v Speaker 9>And so instead of thinking about AI as a job replacement,

0:37:30.520 --> 0:37:33.280
<v Speaker 9>think about it as a way to replace key tasks

0:37:33.600 --> 0:37:36.200
<v Speaker 9>and allow you to spend your days in ways that

0:37:36.239 --> 0:37:39.920
<v Speaker 9>you want to, talking to people, being more relationship focused

0:37:40.000 --> 0:37:44.320
<v Speaker 9>rather than necessarily summarizing emails or going through data sets,

0:37:44.360 --> 0:37:44.759
<v Speaker 9>et cetera.

0:37:44.840 --> 0:37:48.000
<v Speaker 6>So's a partner. So basically I could have some AI,

0:37:48.080 --> 0:37:51.080
<v Speaker 6>think go through my email and like correlate the important

0:37:51.120 --> 0:37:53.440
<v Speaker 6>parts and give it out, for example, and take it

0:37:53.480 --> 0:37:54.799
<v Speaker 6>and give it to me, so I don't have to

0:37:54.800 --> 0:37:57.800
<v Speaker 6>spend my whole morning going through and reading reports. Yeah, exactly.

0:37:57.880 --> 0:37:58.800
<v Speaker 6>That's really cool.

0:37:58.920 --> 0:37:59.400
<v Speaker 4>Yeah, and that.

0:37:59.400 --> 0:38:01.520
<v Speaker 6>Would how much time to go do other stuff?

0:38:01.600 --> 0:38:01.799
<v Speaker 4>Yeah?

0:38:01.880 --> 0:38:03.480
<v Speaker 9>I mean think about when you come back from vacation.

0:38:03.600 --> 0:38:06.279
<v Speaker 9>You probably check your email when you're on vacation. I don't,

0:38:06.320 --> 0:38:07.719
<v Speaker 9>but for that exact.

0:38:07.480 --> 0:38:09.799
<v Speaker 6>Reason, because if I come back, I have like two

0:38:09.960 --> 0:38:12.160
<v Speaker 6>thousand emails being gone for like a week, and I

0:38:12.200 --> 0:38:13.359
<v Speaker 6>can't keep that. I can't do it.

0:38:13.400 --> 0:38:15.560
<v Speaker 9>If you had the AI tool, what you could do

0:38:15.640 --> 0:38:17.640
<v Speaker 9>after being away for two weeks. I don't check my

0:38:17.719 --> 0:38:19.399
<v Speaker 9>email and probably get in trouble for that, but I don't.

0:38:19.440 --> 0:38:21.480
<v Speaker 6>I can come back and say, what did I miss.

0:38:21.239 --> 0:38:23.560
<v Speaker 9>Over the last two weeks, go through all my pings

0:38:23.560 --> 0:38:25.640
<v Speaker 9>on teams, go through all my outlook, and can you

0:38:25.680 --> 0:38:27.799
<v Speaker 9>prepare for me a summary so that now that I

0:38:27.840 --> 0:38:30.719
<v Speaker 9>come back, I can actually be ready and can prioritize.

0:38:30.760 --> 0:38:32.640
<v Speaker 9>That's where it really comes into.

0:38:33.160 --> 0:38:34.160
<v Speaker 6>Wow, that's a handly cool.

0:38:34.239 --> 0:38:36.560
<v Speaker 3>Yeah, So what when you sit down with your clients,

0:38:36.920 --> 0:38:39.439
<v Speaker 3>I mean, what's some of the common requests you get

0:38:39.440 --> 0:38:41.560
<v Speaker 3>from them? Or you know, what are some of the

0:38:42.360 --> 0:38:44.080
<v Speaker 3>what do they ask for most of the help with

0:38:44.160 --> 0:38:44.479
<v Speaker 3>I guess.

0:38:44.840 --> 0:38:45.040
<v Speaker 8>Yeah.

0:38:45.080 --> 0:38:47.000
<v Speaker 9>One of the things that's really top of mind for

0:38:47.040 --> 0:38:50.400
<v Speaker 9>people is about skill set and training and capability building.

0:38:50.480 --> 0:38:54.080
<v Speaker 9>So in our survey, we found that eight out of

0:38:54.239 --> 0:38:57.560
<v Speaker 9>ten people said that twenty hours of their work week,

0:38:57.640 --> 0:39:00.600
<v Speaker 9>almost fifty percent of their work week can be replaced

0:39:00.640 --> 0:39:03.239
<v Speaker 9>with AI tools. The challenges they don't know how to

0:39:03.320 --> 0:39:05.759
<v Speaker 9>use the tools in the most effective and efficient way,

0:39:06.000 --> 0:39:09.040
<v Speaker 9>so the training around that is critical in the process.

0:39:09.080 --> 0:39:13.080
<v Speaker 9>The other is a responsible AI A governance set, right, Yeah,

0:39:13.080 --> 0:39:15.120
<v Speaker 9>what are the guard rails that we have to put

0:39:15.160 --> 0:39:18.360
<v Speaker 9>into place so that people can play creatively in the space.

0:39:18.520 --> 0:39:21.880
<v Speaker 6>Do you feel like people and CEOs or board levels,

0:39:22.520 --> 0:39:25.200
<v Speaker 6>do they now know what they don't know? They are

0:39:25.239 --> 0:39:27.319
<v Speaker 6>beginning to figure it out, or we're still in the

0:39:27.320 --> 0:39:28.080
<v Speaker 6>beginning part of that.

0:39:28.160 --> 0:39:30.359
<v Speaker 9>I believe we're in the infancy of it. I think

0:39:30.360 --> 0:39:32.560
<v Speaker 9>there's an infancy of the learning curve, but also an

0:39:32.600 --> 0:39:35.439
<v Speaker 9>infancy of having the right people in the room, having

0:39:35.480 --> 0:39:38.279
<v Speaker 9>diverse perspectives. As we think about responsible AI.

0:39:38.239 --> 0:39:40.719
<v Speaker 3>And we're hearing you mentioned the I guess the ethical

0:39:41.040 --> 0:39:42.319
<v Speaker 3>use of AI.

0:39:43.239 --> 0:39:44.560
<v Speaker 4>I don't know how that's going to evolve.

0:39:45.120 --> 0:39:47.600
<v Speaker 3>Is that going to be some partnership between public, private,

0:39:48.080 --> 0:39:48.919
<v Speaker 3>the individual.

0:39:49.480 --> 0:39:51.120
<v Speaker 6>I'm not sure I actually know what that means.

0:39:51.640 --> 0:39:53.560
<v Speaker 8>Boy, it just seems like ethical use of AI.

0:39:53.840 --> 0:39:56.279
<v Speaker 3>Yeah, it just seems like the technology could get out

0:39:56.280 --> 0:39:56.920
<v Speaker 3>of control.

0:39:57.160 --> 0:39:59.960
<v Speaker 9>You will look as AI and generative AI becomes more

0:40:00.080 --> 0:40:03.799
<v Speaker 9>are ubiquitous. With increased scale comes increased risk. That's just

0:40:03.880 --> 0:40:06.440
<v Speaker 9>the reality of things. So how do you mitigate those risks?

0:40:06.760 --> 0:40:08.680
<v Speaker 9>I think one of the most important ways to do

0:40:08.719 --> 0:40:11.239
<v Speaker 9>that is to have the right people in the room. So,

0:40:11.360 --> 0:40:14.680
<v Speaker 9>whether that's from a diversity perspective of gender whether that's

0:40:14.719 --> 0:40:17.839
<v Speaker 9>having people of color in the room, people from diverse backgrounds.

0:40:18.040 --> 0:40:20.600
<v Speaker 9>It's one of the reasons that we do the scholarship

0:40:20.640 --> 0:40:23.600
<v Speaker 9>program for women in STEM at this very institute, because

0:40:23.600 --> 0:40:25.239
<v Speaker 9>we want to make sure that they're not brought in

0:40:25.640 --> 0:40:28.000
<v Speaker 9>as a second thought, but rather at.

0:40:27.840 --> 0:40:29.880
<v Speaker 6>The very beginning of the conversation. So, what's like an

0:40:30.000 --> 0:40:34.040
<v Speaker 6>unethical use of AI? Like, where does AI get bad?

0:40:34.520 --> 0:40:34.759
<v Speaker 4>Yeah?

0:40:34.760 --> 0:40:37.319
<v Speaker 9>Well, I mean, look, you can use you can use

0:40:37.360 --> 0:40:40.120
<v Speaker 9>AI to create images that don't actually exist. You can

0:40:40.160 --> 0:40:43.000
<v Speaker 9>put voices on people to say things through their own

0:40:43.080 --> 0:40:45.440
<v Speaker 9>voice when they may maybe have not said that video.

0:40:46.000 --> 0:40:49.120
<v Speaker 9>You can think about putting in questions into generative AI

0:40:49.239 --> 0:40:51.920
<v Speaker 9>that perhaps share data with the broader public that you

0:40:51.920 --> 0:40:54.480
<v Speaker 9>didn't want to share that's company specific data. So there's

0:40:54.520 --> 0:40:58.360
<v Speaker 9>a security component, there's a falsification component, There's lots of

0:40:58.360 --> 0:41:00.719
<v Speaker 9>different ways you kind of have to be proact and.

0:41:00.719 --> 0:41:03.360
<v Speaker 3>On this front, once again, maybe at no fault of

0:41:03.400 --> 0:41:07.880
<v Speaker 3>their own, the government is generations behind where the technology is.

0:41:08.480 --> 0:41:10.759
<v Speaker 3>I don't know how this plays out, I really don't.

0:41:10.800 --> 0:41:13.600
<v Speaker 3>I mean, is there a feeling that the industry for

0:41:13.640 --> 0:41:15.880
<v Speaker 3>a while is going to have to police itself or

0:41:15.920 --> 0:41:18.520
<v Speaker 3>is there going to be some again public private partnership

0:41:18.560 --> 0:41:20.600
<v Speaker 3>in terms of regulating this, because this is not the

0:41:20.640 --> 0:41:22.360
<v Speaker 3>FCC regulating the airwaves.

0:41:23.040 --> 0:41:26.560
<v Speaker 4>This is really really difficult.

0:41:26.880 --> 0:41:28.120
<v Speaker 8>Yeah, it gets complicated.

0:41:28.360 --> 0:41:31.400
<v Speaker 9>Look, I think there's an individual level to it, an

0:41:31.400 --> 0:41:33.799
<v Speaker 9>individual level of responsibility, But at the end of the day,

0:41:33.840 --> 0:41:36.279
<v Speaker 9>it's going to fall on the leaders, the leaders of

0:41:36.440 --> 0:41:39.920
<v Speaker 9>organizations across the board. If the senior leaders are not

0:41:39.960 --> 0:41:44.279
<v Speaker 9>thinking about responsible AI, they're not thinking about the AI fluency,

0:41:44.680 --> 0:41:46.920
<v Speaker 9>no one else is going to think about that. So

0:41:47.040 --> 0:41:49.040
<v Speaker 9>the responsibility on the leaders is very high.

0:41:49.320 --> 0:41:51.759
<v Speaker 6>How do they get fluent aside from talking to you?

0:41:52.239 --> 0:41:56.680
<v Speaker 9>Yeah, well, there's a defining AI understanding and feeling comfortable

0:41:56.680 --> 0:41:58.719
<v Speaker 9>with the language of AI. And then there's some very

0:41:58.760 --> 0:42:01.759
<v Speaker 9>tactical things like prompt engineering. When you put in a

0:42:01.800 --> 0:42:04.680
<v Speaker 9>question into jen AI and get a response, there are

0:42:04.680 --> 0:42:07.160
<v Speaker 9>ways you can position that question in a more intelligent

0:42:07.200 --> 0:42:09.640
<v Speaker 9>way to get a response that more aligns with your need.

0:42:09.680 --> 0:42:12.080
<v Speaker 9>So there's very tactical things you can do through some

0:42:12.120 --> 0:42:12.960
<v Speaker 9>more AI fluent.

0:42:13.440 --> 0:42:15.799
<v Speaker 4>What's that? I wonder what the technology we do?

0:42:15.840 --> 0:42:18.560
<v Speaker 3>We know what the technology investments can be required to

0:42:18.560 --> 0:42:20.600
<v Speaker 3>be proficient in AI, because I feel like there's gonna

0:42:20.600 --> 0:42:24.640
<v Speaker 3>be a lot of companies, a lot of people left behind.

0:42:24.760 --> 0:42:26.640
<v Speaker 3>It's not just having the ability to have a laptop

0:42:26.680 --> 0:42:28.440
<v Speaker 3>on your desk. It feels like it's a.

0:42:28.400 --> 0:42:28.920
<v Speaker 4>Lot more than that.

0:42:29.120 --> 0:42:31.480
<v Speaker 9>Yeah, I mean, we talked about this very briefly.

0:42:31.560 --> 0:42:33.080
<v Speaker 6>But data is going to be critical.

0:42:33.480 --> 0:42:36.960
<v Speaker 9>Data and AI are interlinked. So without strong data sources,

0:42:37.239 --> 0:42:39.279
<v Speaker 9>the AI won't be as powerful as it has the

0:42:39.320 --> 0:42:41.920
<v Speaker 9>potential to be. And so a lot of the technology

0:42:42.000 --> 0:42:44.840
<v Speaker 9>investment right now, besides the people investment in training, is

0:42:44.880 --> 0:42:47.040
<v Speaker 9>going to be on cleaning up and making sure that

0:42:47.080 --> 0:42:48.960
<v Speaker 9>we have good, strong data to work off of.

0:42:49.360 --> 0:42:54.120
<v Speaker 6>So interesting, Anita, thank you so much, really appreciate Anita Vann.

0:42:54.400 --> 0:42:59.120
<v Speaker 6>Did I say that right? We'll get it eventually? Okay,

0:42:59.120 --> 0:43:01.520
<v Speaker 6>all right, we're going to get it. That will be Paul,

0:43:01.560 --> 0:43:04.239
<v Speaker 6>and our quest is to get that crap.

0:43:04.360 --> 0:43:04.440
<v Speaker 3>You know.

0:43:04.520 --> 0:43:06.359
<v Speaker 6>I have to say, I feel like I learned a lot.

0:43:06.400 --> 0:43:08.640
<v Speaker 6>I have a little bit of an understanding as to like, okay,

0:43:08.680 --> 0:43:10.520
<v Speaker 6>now this is how people like you and I can

0:43:10.600 --> 0:43:11.160
<v Speaker 6>understand it a.

0:43:11.160 --> 0:43:13.600
<v Speaker 3>Little bit, which is very cool, right, But who gets

0:43:13.600 --> 0:43:15.640
<v Speaker 3>a PhD in like applied mathematics, not.

0:43:15.760 --> 0:43:19.399
<v Speaker 6>Us or what was a fluid math of something like that?

0:43:19.680 --> 0:43:24.160
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