1 00:00:01,240 --> 00:00:02,000 Speaker 1: Earners. What's up. 2 00:00:02,080 --> 00:00:04,560 Speaker 2: You ever walk into a small business and everything just 3 00:00:04,720 --> 00:00:07,880 Speaker 2: works like The checkout is fast, the receipts are digital, 4 00:00:08,400 --> 00:00:11,399 Speaker 2: tipping is a breeze, and you're out the door before 5 00:00:11,400 --> 00:00:15,560 Speaker 2: the line even builds. Odds are they're using Square. We 6 00:00:15,720 --> 00:00:18,280 Speaker 2: love supporting businesses that run on Square because it just 7 00:00:18,280 --> 00:00:21,520 Speaker 2: feels seamless. Whether it's a local coffee shop, a vendor 8 00:00:21,560 --> 00:00:23,840 Speaker 2: at a pop up market, or even one of our 9 00:00:23,880 --> 00:00:27,560 Speaker 2: merch partners, Square makes it easy for them to take payments, 10 00:00:27,760 --> 00:00:31,480 Speaker 2: manage inventory, and run their business with confidence, all from 11 00:00:31,600 --> 00:00:35,000 Speaker 2: one simple system. If you're a business owner or even 12 00:00:35,080 --> 00:00:38,600 Speaker 2: just thinking about launching something soon, Square is hands down 13 00:00:38,640 --> 00:00:41,680 Speaker 2: one of the best tools out there to help you start, run, 14 00:00:41,920 --> 00:00:45,240 Speaker 2: and grow. It's not just about payments, it's about giving 15 00:00:45,240 --> 00:00:47,519 Speaker 2: you time back so you can focus. 16 00:00:47,159 --> 00:00:48,760 Speaker 1: On what matters most Ready. 17 00:00:48,760 --> 00:00:52,159 Speaker 2: To see how Square can transform your business, visit Square 18 00:00:52,240 --> 00:00:56,760 Speaker 2: dot com backslash go backslash eyl to learn more that 19 00:00:56,960 --> 00:01:02,400 Speaker 2: Square dot com backslash, go backslash eyl. Don't wait, don't hesitate. 20 00:01:02,520 --> 00:01:04,880 Speaker 2: Let's Square handle the back end so you can keep 21 00:01:04,920 --> 00:01:11,000 Speaker 2: pushing your vision forward. This episode is brought to you 22 00:01:11,040 --> 00:01:13,320 Speaker 2: by P and C Bank, a lot of people think 23 00:01:13,360 --> 00:01:17,240 Speaker 2: podcasts about work are boring, and sure they definitely can be, 24 00:01:17,760 --> 00:01:21,000 Speaker 2: but understanding of professional's routine shows us how they achieve 25 00:01:21,080 --> 00:01:25,280 Speaker 2: their success little by little, day after day. It's like 26 00:01:25,360 --> 00:01:28,160 Speaker 2: banking with P and C Bank. It might seem boring 27 00:01:28,160 --> 00:01:31,000 Speaker 2: to save, plan and make calculated decisions with your bank, 28 00:01:31,440 --> 00:01:33,920 Speaker 2: but keeping your money boring is what helps you live 29 00:01:34,000 --> 00:01:38,080 Speaker 2: a more happily fulfilled life. P and C Bank Brilliantly 30 00:01:38,160 --> 00:01:42,720 Speaker 2: Boring since eighteen sixty five. Brilliantly Boring since eighteen sixty 31 00:01:42,720 --> 00:01:46,000 Speaker 2: five is a service mark of the PNC Financial Service Group, Inc. 32 00:01:46,480 --> 00:01:49,840 Speaker 2: P and C Bank National Association Member FDIC. 33 00:01:52,080 --> 00:01:55,560 Speaker 3: So the next line is the straight lining system. So 34 00:01:56,040 --> 00:01:58,480 Speaker 3: the Wolf of Wall Street, Jordan Belford, like I told 35 00:01:58,520 --> 00:02:02,920 Speaker 3: you about him already. This essentially I'm going to go 36 00:02:02,960 --> 00:02:05,160 Speaker 3: through it as quickly as possible, but it's actually a 37 00:02:05,280 --> 00:02:09,360 Speaker 3: very deep thing. So can you go to the next 38 00:02:09,400 --> 00:02:14,040 Speaker 3: slide really quickly? Magna, thank you so much. So the 39 00:02:14,160 --> 00:02:19,200 Speaker 3: fastest path to the sale is right in the middle. Right, 40 00:02:19,240 --> 00:02:21,600 Speaker 3: you're going to open, you're going to close. And these 41 00:02:21,639 --> 00:02:24,000 Speaker 3: boundaries are when your client tries to take you out 42 00:02:24,000 --> 00:02:27,799 Speaker 3: of space. And they're talking about the election and Donald 43 00:02:27,840 --> 00:02:32,639 Speaker 3: Trump and Joe Biden and COVID nineteen and the weather 44 00:02:32,919 --> 00:02:36,200 Speaker 3: and this that's all the boundaries. Those are areas that 45 00:02:36,240 --> 00:02:39,080 Speaker 3: you want to stay away from on the fastest path 46 00:02:39,120 --> 00:02:42,480 Speaker 3: of the sale. You want to keep people as close 47 00:02:42,560 --> 00:02:45,799 Speaker 3: to the conversation that you're talking about as possible. Okay, 48 00:02:46,480 --> 00:02:51,200 Speaker 3: And the straight line system, it essentially involves creating absolute 49 00:02:51,320 --> 00:02:56,120 Speaker 3: certainty in the prospect's mind about three key things. Okay, 50 00:02:56,360 --> 00:02:58,320 Speaker 3: you have to write these three key things down. If 51 00:02:58,320 --> 00:03:01,440 Speaker 3: you guys, don't write down anything else of this presentation, 52 00:03:01,520 --> 00:03:05,360 Speaker 3: I need you to write these three things down. The 53 00:03:05,400 --> 00:03:08,399 Speaker 3: client has to be at a ten for all these 54 00:03:08,440 --> 00:03:12,600 Speaker 3: three things. The first thing is the product, the second 55 00:03:12,639 --> 00:03:19,240 Speaker 3: thing is the salesperson, and the third thing is the company. 56 00:03:20,000 --> 00:03:25,120 Speaker 3: So if you go next, so these are the three 57 00:03:25,440 --> 00:03:29,480 Speaker 3: tens of this straight line we'll continue to the next slide. 58 00:03:31,240 --> 00:03:36,040 Speaker 3: These three things right here. In order to have somebody 59 00:03:36,280 --> 00:03:40,880 Speaker 3: complete a successful sales transaction with you, you have to 60 00:03:40,920 --> 00:03:44,400 Speaker 3: be from a scale from one to ten. You have 61 00:03:44,480 --> 00:03:47,600 Speaker 3: to be at a ten at the product level. A 62 00:03:47,760 --> 00:03:51,480 Speaker 3: ten that they believe in you and you're an amazing 63 00:03:51,520 --> 00:03:55,960 Speaker 3: person and you're not a douchebag just try to steal 64 00:03:56,000 --> 00:03:58,720 Speaker 3: money from them, and they have to believe in your company. 65 00:03:59,000 --> 00:04:01,880 Speaker 3: Has your company been around? Can they stand the test 66 00:04:01,960 --> 00:04:02,400 Speaker 3: of time? 67 00:04:03,040 --> 00:04:03,120 Speaker 1: Like? 68 00:04:03,200 --> 00:04:05,320 Speaker 3: Can I trust you guys with my hard earned money? 69 00:04:05,320 --> 00:04:07,440 Speaker 3: I'm going to write you this check right now. How 70 00:04:07,440 --> 00:04:09,720 Speaker 3: do I know that you're not going to go bankrupt? 71 00:04:09,920 --> 00:04:11,600 Speaker 3: How do I know that you know you guys are 72 00:04:11,640 --> 00:04:15,240 Speaker 3: going to be around in ten and twenty years. These 73 00:04:15,320 --> 00:04:19,120 Speaker 3: are the three most important key steps in a sale. So, 74 00:04:19,320 --> 00:04:23,640 Speaker 3: as you're selling, right, so, you've you've broken down the barriers, 75 00:04:23,680 --> 00:04:26,360 Speaker 3: You've built rapport with your client. They love you, they 76 00:04:26,360 --> 00:04:27,720 Speaker 3: think you're an amazing person. 77 00:04:28,160 --> 00:04:31,080 Speaker 1: Boom. Next, you're keeping it. You're keeping it simple. 78 00:04:31,160 --> 00:04:34,400 Speaker 3: And now as you're selling, you're talking about the product 79 00:04:34,440 --> 00:04:37,640 Speaker 3: and the service and why it's so amazing, why they 80 00:04:37,680 --> 00:04:40,479 Speaker 3: can't live without it, how it's going to change their life, 81 00:04:40,680 --> 00:04:42,880 Speaker 3: how it's going to take their life from an eight 82 00:04:43,520 --> 00:04:46,840 Speaker 3: to a twelve. I'm going to show you how this 83 00:04:47,000 --> 00:04:50,480 Speaker 3: real estate investment. I'm going to show you how this car. 84 00:04:50,880 --> 00:04:54,880 Speaker 3: I'm going to show you how this BlackBerry is going 85 00:04:54,960 --> 00:04:56,960 Speaker 3: to change your life. 86 00:04:57,560 --> 00:04:59,120 Speaker 1: Do you see this keyboard? 87 00:04:59,400 --> 00:05:02,000 Speaker 3: Like, remember we used to have the flip phones, We 88 00:05:02,040 --> 00:05:05,000 Speaker 3: had the sidekicks, you know, that's what we had up 89 00:05:05,000 --> 00:05:06,719 Speaker 3: in Toronto, Canada. I don't know what you guys had 90 00:05:06,760 --> 00:05:10,680 Speaker 3: down there, but we had some Nokias and Sony Ericsson's. 91 00:05:10,760 --> 00:05:14,320 Speaker 3: But when they came out with that that keyboard, that 92 00:05:14,560 --> 00:05:18,840 Speaker 3: was the selling feature. That is what you can put 93 00:05:18,839 --> 00:05:23,720 Speaker 3: a computer in your pocket. They were selling to business execs. 94 00:05:24,440 --> 00:05:28,760 Speaker 3: That is what made BlackBerry so special, right, So selling 95 00:05:28,800 --> 00:05:32,960 Speaker 3: that product selling yourself. Why are you selling that product? 96 00:05:33,480 --> 00:05:34,000 Speaker 1: Are you just. 97 00:05:33,960 --> 00:05:36,800 Speaker 3: Selling it just to make a commission check. Are you 98 00:05:36,839 --> 00:05:39,960 Speaker 3: selling it because you're passionate about it? Are you selling 99 00:05:39,960 --> 00:05:43,760 Speaker 3: it because maybe that BlackBerry saved your life. I can 100 00:05:43,800 --> 00:05:45,640 Speaker 3: tell you a story. When I was in university, I 101 00:05:45,720 --> 00:05:50,839 Speaker 3: typed a full thousand word essay on my BlackBerry laying 102 00:05:50,880 --> 00:05:55,280 Speaker 3: in my bed. You know, like I can tell you stories. 103 00:05:55,320 --> 00:05:57,719 Speaker 3: But at the end of the day, people want to 104 00:05:57,800 --> 00:06:01,320 Speaker 3: know that you're selling them, not just because you're looking 105 00:06:01,320 --> 00:06:05,200 Speaker 3: for a commission check, right, Not just because you want 106 00:06:05,240 --> 00:06:07,800 Speaker 3: to pay your your car note or your mortgage at 107 00:06:07,839 --> 00:06:09,880 Speaker 3: the end of the month. They want to know that 108 00:06:09,920 --> 00:06:14,239 Speaker 3: you're selling something because you're passionate about it. It's something 109 00:06:14,279 --> 00:06:19,000 Speaker 3: that's important to you, It's something that has changed your life. 110 00:06:19,640 --> 00:06:23,320 Speaker 3: My real estate investments, investing in real estate has changed 111 00:06:23,320 --> 00:06:27,120 Speaker 3: my life. So when I sell about real estate, it's 112 00:06:27,279 --> 00:06:29,480 Speaker 3: it's so easy for me. Like I told you, guys, 113 00:06:29,520 --> 00:06:32,000 Speaker 3: it's right now. It's it's four o'clock in the morning 114 00:06:32,000 --> 00:06:34,640 Speaker 3: where I am in Santorini, Greece, and I'm up, I'm 115 00:06:34,680 --> 00:06:36,960 Speaker 3: wired up. I'm so excited to talk to you guys, 116 00:06:36,960 --> 00:06:40,599 Speaker 3: because sales has changed my life. I dropped out of university. 117 00:06:41,000 --> 00:06:43,719 Speaker 3: You know, I come from a neighborhood where you wouldn't 118 00:06:43,760 --> 00:06:46,400 Speaker 3: really make it out, you know, like I've been so 119 00:06:46,600 --> 00:06:50,120 Speaker 3: blessed in my life. But just understanding this skill and 120 00:06:50,200 --> 00:06:54,680 Speaker 3: how it applies to every aspect in business, in every 121 00:06:54,720 --> 00:06:57,840 Speaker 3: aspect of life, like I said, from you picking up 122 00:06:57,839 --> 00:07:00,520 Speaker 3: a girl, to you meeting your significant other, to you 123 00:07:00,600 --> 00:07:03,720 Speaker 3: getting a job, to you increasing sales in your bottom 124 00:07:03,760 --> 00:07:07,320 Speaker 3: line and your business, to getting that right employee and 125 00:07:07,360 --> 00:07:10,480 Speaker 3: you're building your team. You're selling them on a dream. 126 00:07:10,840 --> 00:07:13,480 Speaker 3: You know, pastors in church for selling hope. You have 127 00:07:13,560 --> 00:07:18,480 Speaker 3: to understand life is about sales, and it's either your 128 00:07:18,640 --> 00:07:24,560 Speaker 3: selling or you're being sold. Those are the only two 129 00:07:24,560 --> 00:07:27,840 Speaker 3: options that you have in this world. You're either selling 130 00:07:28,120 --> 00:07:29,320 Speaker 3: or you're being sold. 131 00:07:29,560 --> 00:07:29,760 Speaker 1: Right. 132 00:07:29,800 --> 00:07:33,480 Speaker 3: I was glad to have mentors and sharks around me 133 00:07:33,480 --> 00:07:35,480 Speaker 3: from an early age that I've taught me. You know, 134 00:07:35,760 --> 00:07:39,440 Speaker 3: if you're hungry in this industry, and you perfect your craft, 135 00:07:39,760 --> 00:07:41,920 Speaker 3: and you put your time in and you watch all 136 00:07:41,920 --> 00:07:44,080 Speaker 3: the movies I recommend it, and you read every sales 137 00:07:44,080 --> 00:07:46,440 Speaker 3: book you can, and you put yourself out there in 138 00:07:46,480 --> 00:07:49,760 Speaker 3: a commission sales job with no salary, and you throw 139 00:07:49,800 --> 00:07:54,280 Speaker 3: yourself into the wolves. You know, it doesn't work for everyone, 140 00:07:54,280 --> 00:07:57,360 Speaker 3: but I'm telling you, if you have that mindset, you 141 00:07:57,400 --> 00:08:00,960 Speaker 3: have that mamba mentality, you have that killer instinct, there's 142 00:08:01,040 --> 00:08:04,640 Speaker 3: no reason you should make less than a million. 143 00:08:04,360 --> 00:08:05,640 Speaker 1: Dollars a year in sales. 144 00:08:07,080 --> 00:08:10,840 Speaker 3: There's no reason, especially if you're moving high ticket items, 145 00:08:11,160 --> 00:08:11,720 Speaker 3: you know what I mean. 146 00:08:11,760 --> 00:08:13,640 Speaker 1: Like you have to understand selling real estate. 147 00:08:13,680 --> 00:08:16,920 Speaker 3: The average commission I'm making in Toronto is anywhere from 148 00:08:16,920 --> 00:08:20,680 Speaker 3: twenty to thirty thousand dollars. That's one deal. You know, 149 00:08:21,040 --> 00:08:25,720 Speaker 3: you do ten deals, that's quartermill right there. I got 150 00:08:25,720 --> 00:08:28,120 Speaker 3: to do forty deals for the entire year to make 151 00:08:28,120 --> 00:08:29,080 Speaker 3: a million bucks. 152 00:08:29,640 --> 00:08:32,000 Speaker 1: Go bet. My first year in. 153 00:08:31,960 --> 00:08:35,280 Speaker 3: Real estate, I did one hundred and forty seven transactions 154 00:08:35,960 --> 00:08:39,360 Speaker 3: because I was hungry. I didn't get to one hundred 155 00:08:39,400 --> 00:08:42,040 Speaker 3: and say, you know what, I'm good or I didn't 156 00:08:42,080 --> 00:08:42,920 Speaker 3: get to I made. 157 00:08:42,720 --> 00:08:44,520 Speaker 1: Two hundred g's, three hundred g's. 158 00:08:44,640 --> 00:08:49,560 Speaker 3: No, you want to be a successful salesperson, you have 159 00:08:49,640 --> 00:08:52,880 Speaker 3: to ask yourself, how much money do you want to make? 160 00:08:55,080 --> 00:08:58,880 Speaker 3: Whatever that is tenxent, you want to make one hundred grand, 161 00:08:59,360 --> 00:09:02,160 Speaker 3: set your goal at a million dollars. That's what I 162 00:09:02,160 --> 00:09:04,600 Speaker 3: did my first year in real estate, and I was 163 00:09:04,600 --> 00:09:06,480 Speaker 3: making I was able to make it happen. 164 00:09:06,800 --> 00:09:07,000 Speaker 1: You know. 165 00:09:07,600 --> 00:09:09,839 Speaker 3: Praise to the most high. I take no credit for it. 166 00:09:10,240 --> 00:09:12,680 Speaker 3: He has helped build me into the person that I 167 00:09:12,720 --> 00:09:16,920 Speaker 3: am today. But also I've been cultivating this gift for 168 00:09:17,000 --> 00:09:18,800 Speaker 3: twenty years. But it doesn't have to take you, guys, 169 00:09:18,800 --> 00:09:22,920 Speaker 3: twenty years. It really doesn't, you know. And that's what's 170 00:09:23,000 --> 00:09:25,319 Speaker 3: most important. So can we go to the next lide 171 00:09:25,360 --> 00:09:29,760 Speaker 3: real quick? These are three most important keys as well 172 00:09:29,760 --> 00:09:32,560 Speaker 3: when we're talking about the three tens. You want to 173 00:09:32,600 --> 00:09:37,560 Speaker 3: come across competent, You have expertise, and you have enthusiasm 174 00:09:37,640 --> 00:09:40,880 Speaker 3: for your product, right, so you have to come across 175 00:09:40,920 --> 00:09:43,960 Speaker 3: to your prospect and you are as smart and capable 176 00:09:44,000 --> 00:09:46,559 Speaker 3: of solving any problems. No one's going to give you 177 00:09:46,600 --> 00:09:49,160 Speaker 3: their hard earned money if they don't trust that they're 178 00:09:49,160 --> 00:09:50,320 Speaker 3: giving it to the right person. 179 00:09:50,960 --> 00:09:51,120 Speaker 1: Right. 180 00:09:51,160 --> 00:09:53,360 Speaker 3: You have to know, you have to you have to 181 00:09:53,480 --> 00:09:56,680 Speaker 3: know your stuff. You know, you have to be the 182 00:09:56,720 --> 00:10:00,000 Speaker 3: smartest in your craft. Me, I wake up every more. 183 00:10:00,240 --> 00:10:03,480 Speaker 3: I read real estate articles, I read business articles. I'm 184 00:10:03,480 --> 00:10:06,640 Speaker 3: on earn your leads, your market mondays, you know, all 185 00:10:06,720 --> 00:10:10,000 Speaker 3: day every day where I study my craft because I 186 00:10:10,080 --> 00:10:13,160 Speaker 3: want to be as competent as I can and I 187 00:10:13,200 --> 00:10:16,840 Speaker 3: want to be a person of expertise as well. Right, 188 00:10:17,280 --> 00:10:20,120 Speaker 3: and not only that, you have to have enthusiasm for 189 00:10:20,200 --> 00:10:24,240 Speaker 3: whatever you're selling. It doesn't matter if you're selling shoelaces, 190 00:10:24,480 --> 00:10:29,160 Speaker 3: you're selling toothbrushes, you're selling zippers. You have to be 191 00:10:29,400 --> 00:10:35,320 Speaker 3: so enthusiastic that your product is revolutionary and it's going 192 00:10:35,360 --> 00:10:39,679 Speaker 3: to change someone's life. You have to, without a shadow 193 00:10:39,720 --> 00:10:42,960 Speaker 3: of a doubt, have to believe that. And that's what's 194 00:10:43,000 --> 00:10:45,880 Speaker 3: so important. So as we go to the next slide, 195 00:10:46,200 --> 00:10:48,920 Speaker 3: I want you guys to understand something that's very important 196 00:10:48,960 --> 00:10:53,000 Speaker 3: as well, which is pretty much sales objections. Along the way, 197 00:10:54,600 --> 00:10:57,800 Speaker 3: you're gonna see objections, And if you go to the 198 00:10:57,840 --> 00:11:00,760 Speaker 3: next slide, you're gonna understand a little bit exactly what 199 00:11:00,800 --> 00:11:04,880 Speaker 3: an objection is. So a sales objection is an explicit 200 00:11:05,040 --> 00:11:08,600 Speaker 3: expression by a buyer that a barrier exists between the 201 00:11:08,679 --> 00:11:12,120 Speaker 3: current situation and what needs to be satisfied before them 202 00:11:12,160 --> 00:11:15,680 Speaker 3: buying from you. So, in other words, it's a clear 203 00:11:15,840 --> 00:11:19,400 Speaker 3: signal that a you may have skipped a step in 204 00:11:19,440 --> 00:11:22,920 Speaker 3: the sales process or b you have more selling to do. 205 00:11:23,400 --> 00:11:27,079 Speaker 4: An illegal alien from Guatemala charged with raping a child 206 00:11:27,120 --> 00:11:30,920 Speaker 4: in Massachusetts. An MS thirteen gang member from Al Salvador 207 00:11:31,160 --> 00:11:35,280 Speaker 4: accused of murdering a Texas man. A Venezuelan charged with 208 00:11:35,360 --> 00:11:39,240 Speaker 4: filming and selling child pornography in Michigan. These are just 209 00:11:39,320 --> 00:11:43,120 Speaker 4: some of the heinous migrant criminals caught because of President 210 00:11:43,120 --> 00:11:46,720 Speaker 4: Donald J. Trump's leadership. I'm Christy nom the United States 211 00:11:46,720 --> 00:11:51,520 Speaker 4: Secretary of Homeland Security. Under President Trump, attempted illegal border 212 00:11:51,559 --> 00:11:55,120 Speaker 4: crossings are at the lowest levels ever recorded, and over 213 00:11:55,160 --> 00:11:58,400 Speaker 4: one hundred thousand illegal aliens have been arrested. If you 214 00:11:58,480 --> 00:12:02,320 Speaker 4: are here illegally, your next you will be fine nearly 215 00:12:02,400 --> 00:12:06,440 Speaker 4: one thousand dollars a day. Imprisoned and deported, you will 216 00:12:06,440 --> 00:12:10,080 Speaker 4: never return. But if you register using our CBP home 217 00:12:10,160 --> 00:12:13,520 Speaker 4: app and leave now, you could be allowed to return legally. 218 00:12:13,880 --> 00:12:18,640 Speaker 4: Do what's right. Leave Now. Under President Trump, America's laws, 219 00:12:18,800 --> 00:12:21,240 Speaker 4: border and families will be protected. 220 00:12:21,320 --> 00:12:23,480 Speaker 1: Sponsored by the United States Department of Homeland Security,