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Speaker 1: Check change control, a message from the American Heart Association,

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Speaker 1: the American Stroke Association, and the AD Council. Just take

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Speaker 1: your welcome back ron on any of the card doctor.

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Speaker 1: Let's get over to the busy phone lines once again

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Speaker 1: and talk to Vicky in Maine with a two thousand

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Speaker 1: and nine Toyota Raft four. Vicky, welcome to the card Doctor.

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Speaker 1: How can I help?

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Speaker 2: Thank you, thanks for taking my call.

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Speaker 1: You very welcome.

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Speaker 2: I have a two thousand and nine Toyota Raft four

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Speaker 2: and when it started up in the morning after sitting

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Speaker 2: all night, I let it warm up, bring it off

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Speaker 2: the cold temperature mark, and as soon as I start

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Speaker 2: driving it, there is a vibration and a shake, and

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Speaker 2: this goes on for about ten miles, and then it

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Speaker 2: moves out and then I never have a problem with

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Speaker 2: the car for the rest of the day.

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Speaker 1: Now, is this problem there just while you're driving or

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Speaker 1: is it also their wall it's cold when you're sitting

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Speaker 1: at a traffic light.

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Speaker 2: No, it's just while I'm driving. But it only happens

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Speaker 2: for the first ten miles of my car. Once the

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Speaker 2: car engine, the warms up, the transmission warms up, everything

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Speaker 2: warms up, the temperature comes up to its normal range,

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Speaker 2: the vibration stops, and then for the rest of the day,

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Speaker 2: whether I'm doing errands or the car sits for the

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Speaker 2: rest of the day. When I go back and to

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Speaker 2: start it that afternoon, there's no more vibration. And it's

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Speaker 2: like when you step on the gas pedal and it

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Speaker 2: just vibrates and shakes, and it feels like it's right

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Speaker 2: next to the fire wall. It feels you can feel

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Speaker 2: that it underneath the dash and underneath my gas pedal.

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Speaker 1: Okay, ask let me let me ask you a couple

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Speaker 1: of questions, Vick. Any work done recently to the car

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Speaker 1: in the last year.

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Speaker 2: I just bought the car in October and I took

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Speaker 2: it back to my dealer and he put a new

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Speaker 2: serpentine belt in it. Okay, And that was the other

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Speaker 2: problem is that when the car was cold in the

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Speaker 2: morning and I would start it up, it would squeak

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Speaker 2: when it rained. But now that problem is gone. It

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Speaker 2: doesn't squeak anymore. But I still have that vibration when

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Speaker 2: the car is cold and hasn't come up to tempt yet.

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Speaker 1: Have they have they looked at it for this vibration, They.

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Speaker 2: Looked at it. They assumed it was the Serpentine Belt.

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Speaker 1: It okay, have you gone back to them? Have you

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Speaker 1: gone back to them again?

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Speaker 2: I have not. I'm waiting to go back to them

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Speaker 2: after I talked to you.

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Speaker 1: Okay, what I'm thinking and I understand that what I

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Speaker 1: what I'd like you to try, is this duplicate the problem.

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Speaker 1: You know, if you and I were at the shop

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Speaker 1: and you were there, you were you were the technician

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Speaker 1: working with me, I'd say, hey, Vicky, let's go out

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Speaker 1: for a rod and you know, let's catch it cold.

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Speaker 1: Here's the vibration and it's happening right now. Pop the

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Speaker 1: car in neutral, all right, you know, kind of find

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Speaker 1: a side road somewhere obviously where there's not a lot

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Speaker 1: of traffic, so you you kind of have some latitude

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Speaker 1: with movement. You're not going to hit anything. And you know,

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Speaker 1: because now we're starting to do some road testing, put

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Speaker 1: the car in neutral. While the car is rolling in neutral,

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Speaker 1: does the vibration go away right away? Or is it

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Speaker 1: still there? All right? If it's still there, I'm going

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Speaker 1: to think about it being something with a tire or

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Speaker 1: the rolling mass of the vehicle, a drive axle, a

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Speaker 1: wheel bearing a tire, because I've seen tires do some

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Speaker 1: funny things as they warm up. If the vibration is gone,

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Speaker 1: then we know it's something to do with the drive

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Speaker 1: line when the drive line is underload, whether it be

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Speaker 1: in the transmission or the engine. Okay, the other thing.

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Speaker 1: The other thing I'd say to, hey, Vicky, grab the

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Speaker 1: scan tool by the door. We're going to plug a

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Speaker 1: scan tool in. Forget the dashboard gauge. I want to

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Speaker 1: know what engine temperature. Does the problem go away if

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Speaker 1: we decide it's in the engine, because I want to,

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Speaker 1: I want to. I want to know exact specifics. You know,

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Speaker 1: I don't want to. I don't want to trust the

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Speaker 1: car which is broken to tell me what's broken. I

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Speaker 1: want to. I want to. I want to do some testing.

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Speaker 1: And you know, from that point on now, the only

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Speaker 1: thing that really comes up in recent memory that Toyota

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Speaker 1: has a problem with is if you get your hands

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Speaker 1: on bulletin Double oh ninety four dash Show nine. It

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Speaker 1: talks about variable valve timing gears. They make a ticking

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Speaker 1: noise and they can cause a rough engine operation. I

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Speaker 1: have seen that as a cold issue, and then it's

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Speaker 1: better warm. But you're not complaining about You're not complaining

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Speaker 1: about a ticking noise, so I'm waiting to hear you

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Speaker 1: say that.

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Speaker 2: Okay, No, there's no picking noise when it goes, when

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Speaker 2: it's warmed, there's nothing. It drives like a regular car.

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Speaker 1: Okay, But you know I would, I would. I would say, hey, Vicky,

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Speaker 1: go get double oh ninety four das show nine off

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Speaker 1: the shelf and and read up on that and see

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Speaker 1: what that does. So do those couple of things. Let

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Speaker 1: the dealer get a shot at it, and let's uh,

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Speaker 1: let's let's see what they do for you and then

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Speaker 1: give us a call back. All right, all right, okay,

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Speaker 1: you take good care, Vicky. You're very welcome here. Not

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Speaker 1: a problem. Let's get over and talk to Alex and

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Speaker 1: Iowa with a two thousand and three Chevy twenty five

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Speaker 1: and a truck that run, no start, no stay running. Yeah, Alex,

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Speaker 1: how can I help?

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Speaker 3: Yeah? I got a three and it's the six to

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Speaker 3: zero gas right, and a couple of weeks ago I

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Speaker 3: did put a fuel pump in it, and I've run

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Speaker 3: it a couple of weeks since then. The other day

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Speaker 3: I filled up with fuel and when I turned the

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Speaker 3: key to run, it tried to start, and it was

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Speaker 3: it would engage a starter and let off, engage and

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Speaker 3: let off. It would not stay running and that and

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Speaker 3: if I tried to turn it to the start position,

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Speaker 3: it would do nothing.

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Speaker 1: Okay, well, let's let's let's back up a second. You

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Speaker 1: were getting gas. You hadn't dot an ignition switch at

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Speaker 1: this point, or you did do an ignition switch something there.

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Speaker 1: I'm sorry.

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Speaker 3: After that took place, I pulled it home and I'd

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Speaker 3: talked to a few different places and they said all

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Speaker 3: the ignition switch would be a good place to start,

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Speaker 3: and so I did put an ignition switch in. It

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Speaker 3: didn't cost too much and it's got one hundred and

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Speaker 3: fifty five thousand on it, so I thought, we're all

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Speaker 3: go ahead and do that.

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Speaker 1: So right now it's and right now it's a it's

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Speaker 1: a no crank condition.

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Speaker 3: If you turn the key to crank, nothing happens. But

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Speaker 3: if you turn the key to the run position, it

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Speaker 3: I mean, without doing anything else, it will try to

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Speaker 3: start and shut off, start, shut off something. It won't

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Speaker 3: actually run, but the starter engages.

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Speaker 1: Then something shorted is something Either that or the ignition

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Speaker 1: switches out of index. But you just put an ignition

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Speaker 1: switch in it, you said, yeah.

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Speaker 3: And it feels you know, when I had the battery endhooked,

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Speaker 3: I run the key through all the positions and everything

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Speaker 3: felt right right right?

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Speaker 1: Do you have the old should switch?

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Speaker 3: Yes? I do.

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Speaker 1: Can you put it back in or plug it in

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Speaker 1: and and replicate it with that?

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Speaker 3: I did not. I have not done that. I mean

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Speaker 3: it was doing that with the original ignition.

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Speaker 1: Oh it was okay, all right, So this isn't this

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Speaker 1: isn't something new, correct? Okay?

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Speaker 2: Good?

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Speaker 1: All right, I'll tell you what. Let me let me

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Speaker 1: pull over and take a pause. I don't want to.

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Speaker 1: I don't want to just push through this. Let me

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Speaker 1: pull over and take a pause because I'm up against

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Speaker 1: the clock, and I'll be right back with you. Alex.

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Speaker 1: I'm running ending in the car doctor. We're back right

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Speaker 1: after this.

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Speaker 2: Geez real, find my form, sez me'll.

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Speaker 1: Find my door, my foot. Welcome back, right, I'm meaning

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Speaker 1: the car doctor. We're on the phone with Alex out

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Speaker 1: in Iowa. Alex, are you still there, sir? I am

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Speaker 1: two thousand and three Chevy twenty five hundred, and we've

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Speaker 1: got an we've got a crank in the run position,

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Speaker 1: but not in the start position. And it's only a

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Speaker 1: momentary crank. Is that a fair assessment, Alex.

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Speaker 3: It's momentary, but it keeps repeating itself. It just it's

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Speaker 3: cranks shuts off, cranks shut off until I shut the

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Speaker 3: key off.

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Speaker 1: All right, Since you've taken since you've replaced the ignition

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Speaker 1: switch and you know where that is, the first thing

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Speaker 1: I want you to do is go down to the

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Speaker 1: ignition switch. Do you own a vault meter?

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Speaker 4: Yep?

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Speaker 1: Do you have twelve vaults at the run position when

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Speaker 1: you put it in? When you put it in run?

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Speaker 1: And does it maintain that constant? And then, because here's

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Speaker 1: the deal, the yellow wire at the ignition switch is

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Speaker 1: the feed for start. So if if the yellow wire

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Speaker 1: at the ignition switch is hot when you're in run,

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Speaker 1: then something is either backfeeding or the ignition switches somehow misindexed.

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Speaker 1: And I do have it in the back of my

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Speaker 1: mind that you said this problem was there before the

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Speaker 1: switch was replaced. Correct. Correct, So I just want to

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Speaker 1: break this out in simplest terms, you know, I want

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Speaker 1: to take the mystery out of this. Let's go to

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Speaker 1: the ignition switch. The two wires we're going to be

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Speaker 1: concerned about is the start wire and the run wire.

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Speaker 1: All right, we know there's power into the switch because

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Speaker 1: it's making something happen. So you know, I want to know,

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Speaker 1: do I have am I hot and run am I hot?

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Speaker 1: And start? Am I hot? In both? If I'm hot

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Speaker 1: in both? Why and I can backtrace that. Now, keep

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Speaker 1: in mind this particular starter, as far as the relay,

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Speaker 1: which is located in the underhood fuse block right, is

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Speaker 1: energized by the PCM, So you know, the PCM's got

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Speaker 1: to be commanding the relay on with them, which then

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Speaker 1: provides hot to the starter. I don't see why this

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Speaker 1: would be a bad starter. That's not logical to me.

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Speaker 1: This is a signal issue. And the other thing I

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Speaker 1: want to throw into the pod here and then I

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Speaker 1: expect the phone call back for next week if you

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Speaker 1: haven't resolved it by then, is they do have a

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Speaker 1: lot of problems with the neutral safety switches on these vehicles.

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Speaker 1: All right, this is this is I'm going to assume

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Speaker 1: this is not the Alison trans This is probably the

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Speaker 1: four l Ade. Okay, so the switch on the side

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Speaker 1: of the case has been known and you're out in Iowa.

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Speaker 1: I imagine you guys get your fair share of winters

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Speaker 1: out there. It's an older vehicle. Switches corode. They react

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Speaker 1: really poor to the road salt and you know, keeping

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Speaker 1: the roads clear. And I would not be surprised if

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Speaker 1: this was a switch issue also. But let's let's go

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Speaker 1: to the ignition switch first. That's above the truck. I'm

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Speaker 1: kind of lazy. As you get older, you get lazier.

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Speaker 1: It's cleaner to work at the ignition column than it

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Speaker 1: is to crawl under the truck or get it up

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Speaker 1: in the air and have stuff dripping your face. Let's

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Speaker 1: do the simple thing first and at least very fly

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Speaker 1: that part of the circuit, and then we can talk more.

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Speaker 1: All right, do you have go ahead, Alex. I'm sorry.

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Speaker 3: I did pull the the starter relay out and when

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Speaker 3: I turned the key on nothing, the starter doesn't go.

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Speaker 3: But I did notice that on my dash gauges the

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Speaker 3: RPM the miles per hour, those needles bounce and I

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Speaker 3: can hear something inside the instrument cluster kind of clicking

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Speaker 3: or hissing, you know, like the little gears in there

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Speaker 3: are fluttering.

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Speaker 1: Only only when you pull the starter relay out.

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Speaker 3: Well, when I pulled the starter relay out and then

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Speaker 3: turn the key to the run position.

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Speaker 1: Right, but if the starter, if the starter relay is

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Speaker 1: in and you turn the key to the run position,

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Speaker 1: what happens.

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Speaker 3: Well, then the starter tries to go to.

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Speaker 1: The day gauge is jump and bounce.

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Speaker 3: I think they do okay.

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Speaker 1: Well, then I wouldn't worry about that because it sounds

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Speaker 1: like it sounds like that condition is their part and

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Speaker 1: parcel of whatever else is going on. I would try

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Speaker 1: and stay with you know, let's look at voltage at

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Speaker 1: the ignition switch, work our way out down to the

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Speaker 1: down to the neutral safety switch and verify that, and

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Speaker 1: then we'll kind of talk about it after that. I

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Speaker 1: don't want to start jumping around on on what I

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Speaker 1: could have should us. All right, you've got my email

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Speaker 1: if you need me during the week ron at cardoctorshow

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Speaker 1: dot com and I can I can kind of keep

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Speaker 1: you upgrad All right, sir, very good, we'll talk soon.

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Speaker 1: Let's uh, let's let's pull over and take a pause.

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Speaker 1: I'm running any of the Card Doctor. We're back right

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Speaker 1: after this. Hey, welcome back one of any of the

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Speaker 1: card Doctor. Let's go over and talk to Jerry in

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Speaker 1: Yorktown Heights, New York with some problems o four gep

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Speaker 1: Brand Cherokee. Jerry, you're on with the car doctor, sir,

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Speaker 1: how can.

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Speaker 4: I help a ron? Thank you for taking my call.

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Speaker 1: Welcome.

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Speaker 4: I have the with It automatic climate zone, okay. And

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Speaker 4: what happened is I go along, temperature is warm, ice

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Speaker 4: and fine. All of a sudden, the temperature just goes

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Speaker 4: cold on both sides. So I tried to hit the

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Speaker 4: research and air conditioning button at once and then move

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Speaker 4: the temperature gates one click right. I don't have any

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Speaker 4: codes on it. It just comes up with a zero.

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Speaker 1: Code, okay. So all of a sudden you're just blowing

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Speaker 1: cold air. And what happens after that? Jerry? If you

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Speaker 1: if you'll let it sit, does it you know, if

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Speaker 1: you pull over the side and take a pause, turn

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Speaker 1: the car on and off, does it go back to

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Speaker 1: hot in a short period of time or continues to play.

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Speaker 4: What I have to do is shut the air conditioning

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Speaker 4: off for a while, like five minutes, so then turn

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Speaker 4: it back on. And also I'll get heat again.

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Speaker 1: Okay. I got a couple of things I'd want to know,

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Speaker 1: And again I'm shooting from the seat of my pants here.

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Speaker 1: If I was at the shop, I'd be doing this

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Speaker 1: a little different. You know, when this happens, engine temperature

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Speaker 1: looks normal, temperature, gage hasn't moved, hasn't changed that way,

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Speaker 1: good coolant level in the bottle?

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Speaker 4: Okay, big on maintenance, right right, right right?

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Speaker 1: You know, chances are this is a blend or problem

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Speaker 1: which is which is not unusual. You know, it sounds

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Speaker 1: like you're resetting the air. What I'd like to say

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Speaker 1: at this point is, now I've got to get a

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Speaker 1: scan tool on it when the problem happens. What sort

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Speaker 1: of fault codes really are there? You know, the the

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Speaker 1: push the AC and the research button and turn it

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Speaker 1: one D tent. You know that's not a it's not

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Speaker 1: a replacement for a scan tool, all right. You know

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Speaker 1: there may not be any codes predominant here yet. But

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Speaker 1: now we've got to take a harder look. And one

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Speaker 1: of the things I'd like to do is can I

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Speaker 1: command the doors? Can I sweep the doors? You know,

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Speaker 1: is the AC control unit itself locking up? Because it

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Speaker 1: almost sounds like you don't have a broken blend door issue.

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Speaker 1: It almost sounds like they're being commanded to the wrong

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Speaker 1: position when the problem happens. Do you notice a change

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Speaker 1: in the air sounding like the air is coming from

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Speaker 1: a different source or you know, think about how if

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Speaker 1: you had a fan on the outside of your front

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Speaker 1: door and you close the front door, move the position,

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Speaker 1: the sound of the air would change. The flow would

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Speaker 1: be different. You know, same thing under the dash If

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Speaker 1: the blend door was different in a different position, it

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Speaker 1: would change. You would you would get a sense of

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Speaker 1: different air, different flow. Do you hear any difference in it?

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Speaker 1: Or it just goes.

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Speaker 4: Cold for the moment, the crazy part of it.

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Speaker 1: Okay, so then let's do this the next time it happens.

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Speaker 1: If you want to do this, seat of the pants,

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Speaker 1: pull over the side of the road, get out, find

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Speaker 1: the hoses for the heater core. Have you felt the

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Speaker 1: Have you felt the two hoses for the heater core?

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Speaker 1: Or they both are they both warm? Is one stone

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Speaker 1: cold and the other one hot?

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Speaker 2: Okay?

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Speaker 1: All right, now you may want to get a sense

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Speaker 1: of how warm they are prior to the problem. You know,

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Speaker 1: the worst thing in the world you can do is

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Speaker 1: look at a broken car when it's broken. All right,

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Speaker 1: You know, you want to how did it work when

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Speaker 1: it was when it was good. If I knew how

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Speaker 1: it worked when it was good, then I can tell

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Speaker 1: you what it's supposed to look like when it's bad,

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Speaker 1: or you know I can, or vice versa. You get

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Speaker 1: my point. Now, obviously, be careful, all right. I don't

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Speaker 1: want you to call me up and say, ron I

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Speaker 1: stuck my hand into the hot engine and I got burned.

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Speaker 1: You know, be cautious of what you're doing here, you know,

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Speaker 1: turn the car off, pull over, take a pause, Be

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Speaker 1: mindful that you're you're going to touch something hot. There

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Speaker 1: could be a hot exhaust manifold down there. You know,

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Speaker 1: I've got to put all my safety safety percussions out here, Jerry.

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Speaker 1: I don't want anybody to get hurt. But you know,

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Speaker 1: it's the idea that you should be able to grip

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Speaker 1: the hoses and they'll be uncomfortable to your touch. Now,

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Speaker 1: the inlet to the heater core will be more uncomfortable

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Speaker 1: than the outlet. The outlet's always going to be cooler

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Speaker 1: because that's the one that's giving up some of the

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Speaker 1: heat dispensing it inside the car. All right, now, you know,

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Speaker 1: once you do that, if you tell me you pulled

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Speaker 1: over and the temperatures, the temperature on the hoses were

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Speaker 1: the same as when it was hot. Yet it's blowing

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Speaker 1: cold there. Then we've got a control system issue either doors,

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Speaker 1: control head, and we're gonna have to get a scan

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Speaker 1: tool on it and start to try and control the skin,

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Speaker 1: try and control the doors to get them to react

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Speaker 1: and see what they'll do. And then you need a

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Speaker 1: scan tool bi directional control. All right, sir, already, let

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Speaker 1: me know what let me know what happens. Jerry, you

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Speaker 1: know where to find me, Ron at cardoctorshow dot Com.

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Speaker 1: Looks like the clock is gonna take me, so I've

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Speaker 1: got to pull over and go now I'm running any

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Speaker 1: of the car doctor g you know, look at this,

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Speaker 1: the year is gone. Hey, I want to say happy

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Speaker 1: New Year to everybody. We appreciate you taking the time

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Speaker 1: to be with us all year long. We look forward

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Speaker 1: to seeing you in twenty fifteen till the next time.

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Speaker 1: The mechanics aren't expensive, they're priceless.

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Speaker 3: See y

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Speaker 1: Jackst