WEBVTT - Deborah Liu

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<v Speaker 1>In recent years, people all over the world seem fascinated

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<v Speaker 1>to learn more about their family history. One of the

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<v Speaker 1>companies helping people do that is Ancestry, a company now

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<v Speaker 1>led by Deblu, a technology expert previously working at PayPal

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<v Speaker 1>and Facebook. I had a chance to sit down with

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<v Speaker 1>her to learn why it is that people are so

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<v Speaker 1>interested about their ancestry. So tell me this. What does

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<v Speaker 1>Ancestry do for its customers.

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<v Speaker 2>Ancestry has over three point six million active subscribers, and

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<v Speaker 2>these subscribers come to learn more about their history, building

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<v Speaker 2>their family tree. They're discovering new content, They're actually building

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<v Speaker 2>their family story every single day on our platform. We

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<v Speaker 2>also have a business in consumer genomens. So twenty three

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<v Speaker 2>million people have taken in their DNA test and we

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<v Speaker 2>can show you a little bit more about your family

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<v Speaker 2>history through genetics, really where you're from, your communities, ethnicity.

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<v Speaker 2>But we can also show matches such as distant cousins

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<v Speaker 2>you might never have discovered.

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<v Speaker 1>I suppose I go onto your webs site and I say, okay,

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<v Speaker 1>I want to learn about my ancestors. Do I send

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<v Speaker 1>an email to you saying I want to subscribe, and

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<v Speaker 1>do you actually do the searching, or do they do

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<v Speaker 1>the searching based on the records that that you make

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<v Speaker 1>available to them.

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<v Speaker 2>We consider this a collaborative process. So let's say you

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<v Speaker 2>go to ancestry dot com and you sign up. The

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<v Speaker 2>first thing you do is put in a little bit

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<v Speaker 2>about yourself. You can put your name, your birthday, where

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<v Speaker 2>you're from, and then we start helping you build that

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<v Speaker 2>family tree, so you know a little bit about your parents,

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<v Speaker 2>your grandparents, and as you go further further in your history,

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<v Speaker 2>we might actually suggest ancestors that you didn't know about.

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<v Speaker 2>So maybe you don't know the names you were great grandparents,

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<v Speaker 2>but you might know where they're from, or you might

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<v Speaker 2>not know that much about you know, your great aunts.

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<v Speaker 2>We would actually say, hey, this might be a potential

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<v Speaker 2>ancestor of yours, and then we actually unfold their history

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<v Speaker 2>as well, so maybe it's your grandfather's draft card or

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<v Speaker 2>your grandmother's immigration papers. We start helping you kind of

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<v Speaker 2>put together the story of their lives.

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<v Speaker 1>So, but if somebody calls up or sends an email

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<v Speaker 1>and says I want to use the service, they pay

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<v Speaker 1>a fee and then you have somebody that works with them,

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<v Speaker 1>or you just give them their records and they can

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<v Speaker 1>dig through it. But then if they need help, they

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<v Speaker 1>can maybe pay a little a bigger fee or something.

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<v Speaker 2>Yeah, so if you come, it's really the automation and

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<v Speaker 2>technology that we've built. You know, we have over one

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<v Speaker 2>hundred and thirty million family trees that are already been built,

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<v Speaker 2>and using that we can help derive a little bit

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<v Speaker 2>about your cousins, your second cousins, your third cousins, something

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<v Speaker 2>about your grandparents, your great grandparents as well. And so

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<v Speaker 2>using technology, this assist of technology allows us to help

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<v Speaker 2>you build out your tree for yourself. Now, if you

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<v Speaker 2>need an additional help, we actually have what we call

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<v Speaker 2>pro genealogists that can actually do research projects specifically for

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<v Speaker 2>you as well.

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<v Speaker 1>So why do people want to know so much about

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<v Speaker 1>their genealogy? Because, like in my case, I'm afraid I

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<v Speaker 1>might have some horse thieves in my background and I

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<v Speaker 1>wouldn't want to know that. So tell me why do

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<v Speaker 1>people want to know so much about their background?

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<v Speaker 2>Well, you know, we actually surveyed folks and three quarters

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<v Speaker 2>of Americans actually want to learn more about their family history.

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<v Speaker 2>But a lot of that is we call it journeys

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<v Speaker 2>a personal discovery because you know, what brought you here today,

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<v Speaker 2>what brings your children here? Is a history of lots

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<v Speaker 2>of people migrating throughout the world, you know, having impact

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<v Speaker 2>in so many different ways, and so so many people

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<v Speaker 2>want to go back and understand where they came from

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<v Speaker 2>so they can understand who they are today.

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<v Speaker 1>Typically people can go back one hundred years, two hundred years,

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<v Speaker 1>two hundred years. Sometimes in Europe people say I can

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<v Speaker 1>go back a thousand years or so. Is that realistic?

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<v Speaker 1>You can trace your ancestry back a thousand years?

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<v Speaker 2>Definitely, especially of European heritage. We have those records. We

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<v Speaker 2>have worked with archives and governments throughout Europe to actually

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<v Speaker 2>gather those documents so that you can trace yourself. And

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<v Speaker 2>so many people say, hey, I trace myself to a

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<v Speaker 2>sixteen hundred royalty.

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<v Speaker 1>You know.

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<v Speaker 2>And what's really amazing about that is that journey is

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<v Speaker 2>actually helping unfold so many stories, not just the most

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<v Speaker 2>famous royal that you have, but also all the people

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<v Speaker 2>in between.

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<v Speaker 1>Sometimes I've heard of people, some friends of mine, who

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<v Speaker 1>have done ancestry or equivalent on some other method and

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<v Speaker 1>they find that their parent isn't really their parent or

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<v Speaker 1>their biological parent. So that happened a lot.

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<v Speaker 2>We do see occasionally surprises in your DNA in particular,

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<v Speaker 2>so when people take a DNA test, you'll find some

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<v Speaker 2>relatives that you knew about who've already done the test.

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<v Speaker 2>But sometimes we do find folks who get new information

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<v Speaker 2>about their family. We actually have a dedicated team that

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<v Speaker 2>helps folks who experience that so that they can talk

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<v Speaker 2>them through that experience.

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<v Speaker 1>So how many people here go on to your website

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<v Speaker 1>and say I want to learn my genealogy.

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<v Speaker 2>Actually millions of people come even every month every year

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<v Speaker 2>to actually learn about the genealogy. As I said, we

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<v Speaker 2>have three point six million active subscribers, but we have

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<v Speaker 2>millions of people come. And you know, we have twenty

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<v Speaker 2>three million people who have done their DNA as well,

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<v Speaker 2>So we have millions of people coming to discover something

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<v Speaker 2>new about themselves.

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<v Speaker 1>So today, if somebody wants to use your service, they

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<v Speaker 1>become a subscriber. But a subscriber means you pay a

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<v Speaker 1>one time fee or an ongoing monthly fee. How does

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<v Speaker 1>that work?

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<v Speaker 2>So ours is a subscription service, so you pay an

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<v Speaker 2>ongoing monthly fee as you continue to access your tree

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<v Speaker 2>and access the records. We have new records coming in

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<v Speaker 2>all the time. So not only do you know you're

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<v Speaker 2>not just finishing your tree, there's actually new records that

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<v Speaker 2>are coming to help you on your journey. So you know,

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<v Speaker 2>we have over forty billion records already on our platform.

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<v Speaker 2>This year actually we're adding fifteen billion, so there's more

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<v Speaker 2>discoveries to be had all the time.

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<v Speaker 1>So the average person who is a subscriber, they are

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<v Speaker 1>subscriber for three months six months a year. How long

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<v Speaker 1>does somebody typically subscribe.

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<v Speaker 2>Well, you know, people come for various reasons and there's

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<v Speaker 2>actually different tenures. Some people are doing it for a

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<v Speaker 2>single project where they want to discover one thing, maybe

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<v Speaker 2>for a fiftieth anniversary party. Others are really here to

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<v Speaker 2>you know, we have subscribers who've been here ten twenty years,

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<v Speaker 2>and so it's really important to really think about what

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<v Speaker 2>it is that they're trying to do.

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<v Speaker 1>When did this company start?

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<v Speaker 2>So this year we celebrate our fortieth anniversary. Surprisingly has

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<v Speaker 2>been it's been such a journey over the four decades.

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<v Speaker 1>So who helped start it?

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<v Speaker 2>So you know, there was a group of people actually

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<v Speaker 2>in Provo, Utah who started this as a publishing company.

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<v Speaker 2>So this was not always a technology company or subscription company.

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<v Speaker 2>It started as a publishing company, publishing records and genealogy

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<v Speaker 2>to help people discover their past.

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<v Speaker 1>So you've obviously risen up to run a publicly traded company.

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<v Speaker 1>And what's the market value of this company today?

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<v Speaker 2>So we're actually privately owned by Blackstone and the transaction

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<v Speaker 2>was at about close to five billion Dollarsay, it was public,

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<v Speaker 2>It was public about ten years ago, and now.

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<v Speaker 1>It's privately owned by Blackstone.

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<v Speaker 2>That's correct.

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<v Speaker 1>Okay, So presumably Blackstone, since I know that business reasonly, well,

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<v Speaker 1>they'll probably try to sell it at some point or

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<v Speaker 1>take a public but not in the media future.

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<v Speaker 2>Yeah, I mean I think, look, you know there are owners,

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<v Speaker 2>and I think you know our partnership with them is

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<v Speaker 2>very very close.

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<v Speaker 1>Right, So how are you going to grow the company?

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<v Speaker 1>The company is now the biggest in the United States certainly

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<v Speaker 1>maybe the biggest in the world. But everybody wants growth.

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<v Speaker 1>So how are you going to grow the company? Or

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<v Speaker 1>we have new lines of activity you're going to get

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<v Speaker 1>into or something like that.

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<v Speaker 2>Well, as I said, you know, seventy five percent of

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<v Speaker 2>the United States has said that they're interested in family history,

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<v Speaker 2>and you look at globally, actually in many key countries

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<v Speaker 2>that we're in that's very similar as well. There's so

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<v Speaker 2>many more people interested than are in the category today

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<v Speaker 2>and part of that is pretty intimidating. And come to

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<v Speaker 2>our site. You know, you're trying to figure out how

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<v Speaker 2>to make it work. We want to make it simpler.

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<v Speaker 2>And one of the things we're doing is on top

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<v Speaker 2>of ancestry for all, we have something we call me

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<v Speaker 2>to we so how do we actually take genealogy from

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<v Speaker 2>this kind of solo activity where one person's doing it

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<v Speaker 2>for the family and bring your family together so that

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<v Speaker 2>as we're doing with my cousins, we're adding photos together,

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<v Speaker 2>we're talking about those things. We're actually collecting family history,

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<v Speaker 2>your one piece at a time.

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<v Speaker 1>So what about your DNA and your ancestry of you

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<v Speaker 1>to check that out?

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<v Speaker 2>I have, I have done my DNA and no surprise,

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<v Speaker 2>I am Southern Chinese and so my family is from

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<v Speaker 2>guangzhel I.

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<v Speaker 1>See, let's talk about your background for a moment. You

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<v Speaker 1>grew up where.

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<v Speaker 2>I grew up? Well, I was born in New York

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<v Speaker 2>and when I was six, I moved to a small

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<v Speaker 2>town in you're Charleston, South Carolina.

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<v Speaker 1>And why did you do do that.

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<v Speaker 2>So my dad actually was discriminating against at work, and

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<v Speaker 2>my parents really felt like there wasn't a future for

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<v Speaker 2>them in New York. And so his friend in Indianamerican

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<v Speaker 2>family said, come down to Charleston. I work at the

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<v Speaker 2>Charleston Naval Shipyard and the government doesn't discriminate. So my dad,

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<v Speaker 2>I have no idea what he was thinking, picked up

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<v Speaker 2>our whole family. We drove to a place he had

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<v Speaker 2>never been, and we moved and became South Carolina.

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<v Speaker 1>And were your parents immigrants from China or were they

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<v Speaker 1>born here?

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<v Speaker 2>So my parents were both immigrants from Hong Kong and

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<v Speaker 2>they actually met and married here.

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<v Speaker 1>And so you grew up in Charleston, right, yes? And

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<v Speaker 1>so where'd you go to high school?

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<v Speaker 2>I went to school. It's a place called Hanahan High School.

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<v Speaker 2>So it's a small town about thirty minutes from Charleston.

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<v Speaker 1>And then you went to Duke University I did. And

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<v Speaker 1>were you an engineer student?

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<v Speaker 2>I was. I studied civil and environmental engineering at Duke.

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<v Speaker 1>Were there a lot of women in engineering at that time?

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<v Speaker 2>Not at that time and probably still not as much

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<v Speaker 2>as it could be today.

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<v Speaker 1>And then after you graduated, what did you do.

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<v Speaker 2>So I graduated and went to Boston Consulting Group. And

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<v Speaker 2>then right after that, after a couple of years of

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<v Speaker 2>being in the Atlanta office, I went to Stanford for

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<v Speaker 2>business school.

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<v Speaker 1>Okay, so you graduated from Stanford, and then where did

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<v Speaker 1>you go?

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<v Speaker 2>So it wasn't sure what I wanted to do with

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<v Speaker 2>my life. We thought we wanted to move back to

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<v Speaker 2>the South, and so we were looking for jobs, but

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<v Speaker 2>the economy was terrible, and so I stumbled on the startup.

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<v Speaker 2>It's called PayPal. Is actually fairly large today, but obviously

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<v Speaker 2>when I was there, there were about three hundred people

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<v Speaker 2>in Mountain View working at that company. And I joined.

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<v Speaker 1>She joined PayPal, and what was your responsibility at PayPal?

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<v Speaker 2>So I joined as a product manager. Back then, there

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<v Speaker 2>weren't a lot of product managers, and I wasn't one

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<v Speaker 2>hundred percent sure what the job was. When I showed up,

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<v Speaker 2>they asked me, well, just tell us what you think

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<v Speaker 2>we should build. And I thought, as an advid eBay seller,

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<v Speaker 2>I was a power seller at one point. I I

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<v Speaker 2>had all these things to make the selling experience better,

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<v Speaker 2>and so I led the seller experience for a time

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<v Speaker 2>and eventually led the integration between PayPal and eBay.

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<v Speaker 1>Right, So after PayPal, where did you go?

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<v Speaker 2>I finished up at PayPal after a few years. I

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<v Speaker 2>had had my son, I was working part time. I

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<v Speaker 2>was thinking about quitting tech. I was really struggling and

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<v Speaker 2>feeling like I was making a difference. And I got

0:10:01.800 --> 0:10:03.880
<v Speaker 2>a call to lead the buyer experience at eBay, where

0:10:03.880 --> 0:10:04.920
<v Speaker 2>I spent a couple of years.

0:10:05.040 --> 0:10:07.520
<v Speaker 1>And then after that, did you join Facebook at some point?

0:10:07.720 --> 0:10:09.280
<v Speaker 2>Yeah? I got a call when I was actually on

0:10:09.360 --> 0:10:13.000
<v Speaker 2>attorney leave with my daughter. So and my friend had

0:10:13.080 --> 0:10:16.439
<v Speaker 2>joined Facebook and said, I have the perfect job for you.

0:10:16.440 --> 0:10:19.120
<v Speaker 2>You need to come interview. And I thought, I'm nursing

0:10:19.120 --> 0:10:21.680
<v Speaker 2>a newborn, I have a toddler, It's probably not the

0:10:21.720 --> 0:10:23.840
<v Speaker 2>time to do another startup. And at the time Facebook

0:10:23.920 --> 0:10:26.120
<v Speaker 2>was a startup, but I just had to see where

0:10:26.120 --> 0:10:28.200
<v Speaker 2>it was going to go. And I joined Facebook when

0:10:28.200 --> 0:10:29.520
<v Speaker 2>it was about nine hundred employees.

0:10:29.600 --> 0:10:31.120
<v Speaker 1>And what was your job at Facebook?

0:10:31.400 --> 0:10:33.320
<v Speaker 2>So I was in product marketing. So I was really

0:10:33.360 --> 0:10:36.080
<v Speaker 2>there to build what we call consumer modization, so the

0:10:36.120 --> 0:10:41.199
<v Speaker 2>alternative to ads. So is there a different different products

0:10:41.320 --> 0:10:43.559
<v Speaker 2>we can do modization with outside of ads?

0:10:44.000 --> 0:10:45.880
<v Speaker 1>Right? So how many years were you at Facebook?

0:10:46.040 --> 0:10:48.800
<v Speaker 2>Eleven years? I was there for over a decade, right,

0:10:48.840 --> 0:10:49.320
<v Speaker 2>so over.

0:10:49.200 --> 0:10:52.200
<v Speaker 1>A decade and then somebody calls you a headhunter and says,

0:10:52.240 --> 0:10:53.400
<v Speaker 1>how about Ancestry.

0:10:53.559 --> 0:10:55.880
<v Speaker 2>Yes, I did actually get an email that said, Hey,

0:10:55.920 --> 0:10:57.920
<v Speaker 2>there's a tech company looking for CEO. Do you want

0:10:57.920 --> 0:11:00.280
<v Speaker 2>to talk to us? And at first I I had

0:11:00.280 --> 0:11:02.120
<v Speaker 2>deleted a lot of those emails over the years, but

0:11:02.160 --> 0:11:04.400
<v Speaker 2>I thought, I'm really interested, So you know.

0:11:04.600 --> 0:11:06.720
<v Speaker 1>All right, So when was that?

0:11:06.720 --> 0:11:10.680
<v Speaker 2>That was twenty twenty. It was during the lockdown, lots

0:11:10.720 --> 0:11:13.079
<v Speaker 2>of things going on, but it is really interested in

0:11:13.160 --> 0:11:13.920
<v Speaker 2>learning more.

0:11:14.080 --> 0:11:16.000
<v Speaker 1>So that was about three years ago. So you've been

0:11:16.000 --> 0:11:17.120
<v Speaker 1>the CEO for three years?

0:11:17.280 --> 0:11:18.520
<v Speaker 2>Yeah, about two and a half years. Yea.

0:11:19.160 --> 0:11:22.400
<v Speaker 1>So what is your biggest challenge now at anceftire? What

0:11:22.400 --> 0:11:24.480
<v Speaker 1>are you trying to do that wasn't done before?

0:11:24.920 --> 0:11:27.240
<v Speaker 2>Well, what's been amazing about Ancestry is it's been such

0:11:27.280 --> 0:11:30.640
<v Speaker 2>a resilient company over so many generations, and yet there's

0:11:30.640 --> 0:11:32.760
<v Speaker 2>so much more to do. And what I'd say is,

0:11:33.000 --> 0:11:34.960
<v Speaker 2>you know, one of the things I really wanted us

0:11:35.000 --> 0:11:37.400
<v Speaker 2>to do was really make Ancestry for all. How do

0:11:37.440 --> 0:11:39.320
<v Speaker 2>we make the product not just amazing if you have

0:11:39.400 --> 0:11:42.880
<v Speaker 2>European heritage, but across any heritage and so part of

0:11:42.920 --> 0:11:45.280
<v Speaker 2>the work that we've been doing is really diversifying our product,

0:11:45.400 --> 0:11:48.120
<v Speaker 2>making sure we're bringing in new communities, new content, to

0:11:48.160 --> 0:11:50.640
<v Speaker 2>make it more possible for people from different backgrounds to

0:11:50.640 --> 0:11:51.559
<v Speaker 2>have a great experience.

0:11:51.840 --> 0:11:55.280
<v Speaker 1>Okay, so you have competitors who else competing with Ancestory.

0:11:55.280 --> 0:11:56.720
<v Speaker 1>You don't have to mention their names if you don't

0:11:56.720 --> 0:11:58.600
<v Speaker 1>want to, but I assume they're competitors.

0:11:58.840 --> 0:12:01.280
<v Speaker 2>But I think a bigger competitor is really time. Right,

0:12:01.320 --> 0:12:03.720
<v Speaker 2>this is a hobby where you're spending time on discovering

0:12:03.720 --> 0:12:06.520
<v Speaker 2>your family history, so you know, things that compete for

0:12:06.559 --> 0:12:09.360
<v Speaker 2>your time and attention is really our biggest competitor. The

0:12:09.400 --> 0:12:11.440
<v Speaker 2>other thing is people learning about their family history. They

0:12:11.520 --> 0:12:14.880
<v Speaker 2>use pencil and paper and research and we you know,

0:12:15.320 --> 0:12:16.800
<v Speaker 2>a lot of what we're trying to do is bring

0:12:16.840 --> 0:12:18.800
<v Speaker 2>digitize all of that and make it a lot easier.

0:12:19.000 --> 0:12:23.080
<v Speaker 1>And so in the business of genealogy genealogy research, are

0:12:23.120 --> 0:12:24.960
<v Speaker 1>you the biggest company in the United States?

0:12:25.120 --> 0:12:26.920
<v Speaker 2>We are the biggest company in the United States, in

0:12:26.960 --> 0:12:29.080
<v Speaker 2>the world, I believe in the world too.

0:12:29.360 --> 0:12:33.560
<v Speaker 1>So in China, there's a lot of interest in genealogy historically,

0:12:33.600 --> 0:12:35.520
<v Speaker 1>and I think it's the case that you can trace

0:12:35.559 --> 0:12:39.200
<v Speaker 1>your genealogy back many hundreds of years, not a typically

0:12:39.559 --> 0:12:43.520
<v Speaker 1>the case. There is there an equivalent in China of ancestry.

0:12:43.679 --> 0:12:45.960
<v Speaker 2>Well, we do partner with a company called my China Roots,

0:12:45.960 --> 0:12:48.640
<v Speaker 2>which does a little bit of you know, expat genealogy

0:12:48.720 --> 0:12:50.400
<v Speaker 2>in China as well, and I've used them for my

0:12:50.440 --> 0:12:50.960
<v Speaker 2>own family.

0:12:51.320 --> 0:12:53.720
<v Speaker 1>When you did your own genealogy, what was the most

0:12:53.760 --> 0:12:56.880
<v Speaker 1>surprising thing that you learned about your own genealogy?

0:12:57.280 --> 0:13:00.120
<v Speaker 2>Well, what's really fascinating is, obviously, you know, beyond and

0:13:00.200 --> 0:13:02.920
<v Speaker 2>point the records are from China and so I don't

0:13:02.920 --> 0:13:05.880
<v Speaker 2>have access to those records. But what's fascinating is really

0:13:05.880 --> 0:13:08.640
<v Speaker 2>seeing my cousins all come together and actually pull together

0:13:08.679 --> 0:13:11.720
<v Speaker 2>photos from our family. Each of us have sections of

0:13:11.720 --> 0:13:15.400
<v Speaker 2>the family photos from our parents' childhoods, and we realize

0:13:15.400 --> 0:13:17.439
<v Speaker 2>that each of us only had a portion of them,

0:13:17.440 --> 0:13:19.480
<v Speaker 2>and we've all been scanning them and actually putting them

0:13:19.520 --> 0:13:21.000
<v Speaker 2>together onto ancestry.

0:13:21.400 --> 0:13:24.800
<v Speaker 1>Now do you do the ancestry of let's say, presence

0:13:24.800 --> 0:13:26.400
<v Speaker 1>of the United States? Have you've ever done that? Or

0:13:26.440 --> 0:13:28.520
<v Speaker 1>Presence ever call you up and say can you chase

0:13:28.600 --> 0:13:29.480
<v Speaker 1>my ancestry?

0:13:29.600 --> 0:13:32.440
<v Speaker 2>We do have some well known people's ancestry on there's

0:13:32.480 --> 0:13:35.559
<v Speaker 2>public trees that we have put out, and it's something

0:13:35.600 --> 0:13:36.800
<v Speaker 2>that we have done for folks.

0:13:37.000 --> 0:13:39.360
<v Speaker 1>And do people ever call you after they get their

0:13:39.360 --> 0:13:41.280
<v Speaker 1>research down and they say, I'm not happy with what

0:13:41.360 --> 0:13:41.800
<v Speaker 1>I learned.

0:13:42.400 --> 0:13:45.320
<v Speaker 2>Actually, a lot of people it's really a journey sometimes

0:13:45.360 --> 0:13:47.040
<v Speaker 2>what they learned for the first time and how they

0:13:47.040 --> 0:13:49.760
<v Speaker 2>feel the first call versus the second, versus the third.

0:13:49.920 --> 0:13:52.880
<v Speaker 2>People are processing new information about themselves that they might

0:13:52.960 --> 0:13:55.400
<v Speaker 2>never have known, and so part of that is part

0:13:55.400 --> 0:13:57.040
<v Speaker 2>of what we do is try to help them along

0:13:57.040 --> 0:13:59.960
<v Speaker 2>in that journey. I don't think that it's about discrimination,

0:14:00.080 --> 0:14:02.400
<v Speaker 2>and like my dad faced, it's much more about kind

0:14:02.440 --> 0:14:05.360
<v Speaker 2>of what societal expectations are. I have three kids, I

0:14:05.400 --> 0:14:07.720
<v Speaker 2>want on three maternity leaves. You did to slow my

0:14:07.760 --> 0:14:11.000
<v Speaker 2>career down during those six years. I wasn't promoted at all.

0:14:11.160 --> 0:14:13.439
<v Speaker 2>In fact, I took a demotion to go to Facebook.

0:14:13.480 --> 0:14:16.240
<v Speaker 2>And so I don't think it's as easy as pointing

0:14:16.240 --> 0:14:18.640
<v Speaker 2>to one thing and saying, hey, this was a circumstance,

0:14:18.679 --> 0:14:21.000
<v Speaker 2>like what happened to my father. It's much more of

0:14:21.320 --> 0:14:23.800
<v Speaker 2>how do we build workplaces where it makes it possible

0:14:23.840 --> 0:14:25.120
<v Speaker 2>for everyone to rise together.

0:14:25.720 --> 0:14:29.280
<v Speaker 1>You've written a book about how women can maybe get

0:14:29.320 --> 0:14:32.480
<v Speaker 1>ahead in their careers. So what prompted you to write

0:14:32.560 --> 0:14:34.720
<v Speaker 1>that book, when did you have time to write it,

0:14:35.280 --> 0:14:37.800
<v Speaker 1>and what are the main lessons that somebody who hasn't

0:14:37.800 --> 0:14:40.840
<v Speaker 1>read the book yet might learn from you? Right now?

0:14:40.840 --> 0:14:41.560
<v Speaker 1>About the book?

0:14:41.960 --> 0:14:45.080
<v Speaker 2>You know, yeah, I started this book Journey actually several

0:14:45.160 --> 0:14:47.800
<v Speaker 2>years ago. It was actually a four year process, and

0:14:47.920 --> 0:14:49.720
<v Speaker 2>when I was working on it, it was because I was

0:14:49.760 --> 0:14:51.360
<v Speaker 2>coaching a lot of women. So at that point I

0:14:51.360 --> 0:14:54.000
<v Speaker 2>had coached maybe one thousand women over the years. I

0:14:54.000 --> 0:14:56.440
<v Speaker 2>do these fifteen minute calls to help and help them

0:14:56.440 --> 0:14:58.440
<v Speaker 2>through their careers, and I realized a lot of the

0:14:58.440 --> 0:15:01.040
<v Speaker 2>themes were so similar, and so I pulled them together

0:15:01.080 --> 0:15:02.360
<v Speaker 2>and a lot of the advice I put in the

0:15:02.400 --> 0:15:04.760
<v Speaker 2>book was based on those conversations that I had over

0:15:04.800 --> 0:15:07.400
<v Speaker 2>that eight year period, and I was able to pull

0:15:07.400 --> 0:15:10.160
<v Speaker 2>it together into ten rules for new Women, ten new

0:15:10.200 --> 0:15:12.560
<v Speaker 2>rules for women at work. And those rules are really

0:15:12.560 --> 0:15:15.040
<v Speaker 2>to help women take back their powers, I say, which

0:15:15.080 --> 0:15:17.320
<v Speaker 2>is you know every day, you know there are so

0:15:17.320 --> 0:15:19.400
<v Speaker 2>many circumstances where you don't have a lot of power,

0:15:19.600 --> 0:15:22.320
<v Speaker 2>But when you do taking advantage of those opportunities and

0:15:22.360 --> 0:15:25.560
<v Speaker 2>really leaning in and making things happen, that's really what

0:15:25.600 --> 0:15:26.720
<v Speaker 2>the book is about right.

0:15:26.800 --> 0:15:28.760
<v Speaker 1>I suppose I don't want to spend the money to

0:15:28.760 --> 0:15:30.920
<v Speaker 1>buy the book, but I'm thinking about buying the book,

0:15:30.960 --> 0:15:33.840
<v Speaker 1>and I'm a woman. Can you give me one tip

0:15:33.960 --> 0:15:36.200
<v Speaker 1>or something or one thing that you would say somebody

0:15:36.200 --> 0:15:37.960
<v Speaker 1>should do if they want to rise up there a

0:15:38.000 --> 0:15:39.400
<v Speaker 1>woman in a business environment.

0:15:39.600 --> 0:15:41.440
<v Speaker 2>Well, give you an example, you know, don't give yourself

0:15:41.480 --> 0:15:43.960
<v Speaker 2>a free pass? Right, how many times before you turn

0:15:44.000 --> 0:15:45.760
<v Speaker 2>on that zoom meeting, before you show up to a meeting,

0:15:46.040 --> 0:15:48.320
<v Speaker 2>do you tell yourself, well, I'm just going to show

0:15:48.360 --> 0:15:49.800
<v Speaker 2>up and not say anything. I'm not going to have

0:15:49.880 --> 0:15:51.800
<v Speaker 2>any impact. I'm just going to sit in the back.

0:15:52.200 --> 0:15:54.800
<v Speaker 2>Like my friend caroliz Azaki, who's a leadership coach, calls

0:15:54.840 --> 0:15:58.640
<v Speaker 2>it ridiculous, unintentional, ridiculous strategies that we employ. But then

0:15:58.640 --> 0:16:00.560
<v Speaker 2>how many times, you know, do you actually even meaning

0:16:00.560 --> 0:16:02.920
<v Speaker 2>when you just did that where you didn't have an impact?

0:16:03.240 --> 0:16:05.320
<v Speaker 2>So what if you walked in every meeting every day

0:16:05.360 --> 0:16:07.720
<v Speaker 2>with intention? What do I want to accomplish today? How

0:16:07.720 --> 0:16:09.680
<v Speaker 2>do I want to show up and just made those

0:16:09.760 --> 0:16:11.840
<v Speaker 2>choices and the things that don't matter, just cut those

0:16:11.880 --> 0:16:14.560
<v Speaker 2>things away? Really kind of no longer giving yourself a

0:16:14.560 --> 0:16:16.240
<v Speaker 2>free pass and saying, you know what, I'm just not

0:16:16.280 --> 0:16:18.480
<v Speaker 2>going to get that done. That's really critical.

0:16:18.720 --> 0:16:20.680
<v Speaker 1>So did you write this when you were at Facebook

0:16:20.800 --> 0:16:21.480
<v Speaker 1>or so.

0:16:21.480 --> 0:16:23.440
<v Speaker 2>I wrote it over for your period and partly when

0:16:23.480 --> 0:16:24.680
<v Speaker 2>I was at Facebook.

0:16:24.240 --> 0:16:26.520
<v Speaker 1>And there was somebody else at Facebook that wrote a

0:16:26.560 --> 0:16:29.680
<v Speaker 1>book about women leaning in. You're probably familiar with that book.

0:16:29.680 --> 0:16:31.600
<v Speaker 1>Did she say, Hey, look, this is my territory. You

0:16:31.600 --> 0:16:32.640
<v Speaker 1>don't write a book about this.

0:16:33.080 --> 0:16:35.040
<v Speaker 2>Well, I can tell you the definitive answer. She wrote

0:16:35.040 --> 0:16:37.400
<v Speaker 2>the forward to my book, So you can watch the book.

0:16:37.560 --> 0:16:39.640
<v Speaker 2>You you could read her thoughts on it.

0:16:39.760 --> 0:16:43.040
<v Speaker 1>Okay, any more books than the works, I.

0:16:42.960 --> 0:16:45.000
<v Speaker 2>Think I'm good for book writing for now. I actually

0:16:45.000 --> 0:16:47.520
<v Speaker 2>write a weekly newsletter though, where I share some thoughts

0:16:47.600 --> 0:16:49.040
<v Speaker 2>that I'm having top of mind.

0:16:49.240 --> 0:16:51.600
<v Speaker 1>So you've been in the technology world for most of

0:16:51.640 --> 0:16:54.720
<v Speaker 1>your professional career. Where do you think the tech world

0:16:54.760 --> 0:16:57.040
<v Speaker 1>is going as artificial intelligence is going to eat up

0:16:57.080 --> 0:16:59.040
<v Speaker 1>the rest of the tech world, and where do you

0:16:59.040 --> 0:17:01.800
<v Speaker 1>think the future of technology is going in Silicon Valley

0:17:01.800 --> 0:17:03.720
<v Speaker 1>and elsewhere over the next five or ten years.

0:17:03.960 --> 0:17:05.600
<v Speaker 2>Well, I think that one thing we talk about when

0:17:05.640 --> 0:17:07.840
<v Speaker 2>we talk about technology is we have this kind of

0:17:07.880 --> 0:17:10.399
<v Speaker 2>monolithic idea of what it is, but actually Technology is

0:17:10.480 --> 0:17:13.680
<v Speaker 2>changing different industries at different paces in so many different ways.

0:17:13.920 --> 0:17:16.000
<v Speaker 2>And if you think about the things, you know, what

0:17:16.119 --> 0:17:19.400
<v Speaker 2>was technology like twenty years ago before the iPhone, for example,

0:17:19.480 --> 0:17:22.080
<v Speaker 2>and where it is today. The ability to have you

0:17:22.119 --> 0:17:24.959
<v Speaker 2>know answers in your pocket Jenai is going to make

0:17:24.960 --> 0:17:27.800
<v Speaker 2>it easier to access more information faster. How do we

0:17:27.840 --> 0:17:29.600
<v Speaker 2>think about all those things and where is that going

0:17:29.680 --> 0:17:33.199
<v Speaker 2>to go beyond this? I actually very bullish on technology

0:17:33.200 --> 0:17:37.120
<v Speaker 2>because technology is an underpinning. It's not its own industry,

0:17:37.280 --> 0:17:39.520
<v Speaker 2>it is a part of every industry, and it's actually

0:17:39.520 --> 0:17:42.240
<v Speaker 2>going to increase productivity and actually make our lives better.

0:17:42.560 --> 0:17:45.359
<v Speaker 1>I see. So do you think technology is still going

0:17:45.400 --> 0:17:47.320
<v Speaker 1>to be centered in the United State it's largely around

0:17:47.320 --> 0:17:49.400
<v Speaker 1>the Silicon Valley area, or is it going to change?

0:17:49.720 --> 0:17:52.280
<v Speaker 2>I think that what's amazing about what technology has done

0:17:52.280 --> 0:17:54.240
<v Speaker 2>over the last twenty years also is that you know,

0:17:54.280 --> 0:17:56.320
<v Speaker 2>now you can start an app anywhere in the world,

0:17:56.520 --> 0:17:59.200
<v Speaker 2>you can live anywhere, you can have you know aws,

0:17:59.200 --> 0:18:01.159
<v Speaker 2>and you can set up and not have to have

0:18:01.320 --> 0:18:04.000
<v Speaker 2>a system ANDAs administrator or a server that you have

0:18:04.119 --> 0:18:06.520
<v Speaker 2>to build. You know. Now, it's made it so much

0:18:06.520 --> 0:18:09.200
<v Speaker 2>easier with these tools to actually look at a problem

0:18:09.240 --> 0:18:11.399
<v Speaker 2>that you have and solve it anywhere, and so I

0:18:11.440 --> 0:18:14.040
<v Speaker 2>actually think that distributes the ability for us to bring

0:18:14.080 --> 0:18:15.720
<v Speaker 2>technology together any place.

0:18:16.320 --> 0:18:20.159
<v Speaker 1>So artificial intelligence AI has changed the world and is

0:18:20.240 --> 0:18:23.840
<v Speaker 1>changing the world dramatically. People believe, what is AI going

0:18:23.840 --> 0:18:25.480
<v Speaker 1>to be able to do for you or not do

0:18:25.640 --> 0:18:25.879
<v Speaker 1>for you?

0:18:26.359 --> 0:18:28.080
<v Speaker 2>Well, I think one of the most incredible things about

0:18:28.119 --> 0:18:30.680
<v Speaker 2>AI is gen AI is coming and it's changing the

0:18:30.720 --> 0:18:33.040
<v Speaker 2>way we're doing things. But what you have to remember

0:18:33.080 --> 0:18:35.399
<v Speaker 2>is so much of what we do every day actually

0:18:35.520 --> 0:18:38.080
<v Speaker 2>is already involving AI. I'll give you an example. So

0:18:38.200 --> 0:18:41.159
<v Speaker 2>last year, nineteen fifty census came and you know you

0:18:41.200 --> 0:18:43.760
<v Speaker 2>have these you have millions of pages of these records

0:18:43.800 --> 0:18:46.720
<v Speaker 2>that are handwritten, just people, you know, going door to

0:18:46.760 --> 0:18:49.159
<v Speaker 2>door and writing it down. And you know, we had

0:18:49.160 --> 0:18:51.520
<v Speaker 2>done the nineteen forty census ten years before that. It

0:18:51.520 --> 0:18:54.480
<v Speaker 2>took us nine months to digitize it, people typing things,

0:18:54.520 --> 0:18:58.080
<v Speaker 2>indexing it manually this time in nineteen fifty. So last

0:18:58.160 --> 0:19:00.159
<v Speaker 2>year it took us nine days to do the same thing.

0:19:00.480 --> 0:19:03.359
<v Speaker 2>And it's because we had built AI around handwriting recognition,

0:19:03.440 --> 0:19:05.640
<v Speaker 2>and it allows us to accelerate so much of the work.

0:19:05.800 --> 0:19:08.040
<v Speaker 2>That's why we can go from forty billion records to

0:19:08.400 --> 0:19:11.639
<v Speaker 2>another fifteen billion in just one year because of the

0:19:12.000 --> 0:19:14.720
<v Speaker 2>technology that we have built over the years. Jenai is

0:19:14.760 --> 0:19:17.520
<v Speaker 2>the type of AI that's coming that's really helping people

0:19:17.520 --> 0:19:19.760
<v Speaker 2>to discover things in a different way. So AI is

0:19:19.800 --> 0:19:22.520
<v Speaker 2>a very vast field, and jenai is one subset of that.

0:19:22.920 --> 0:19:26.320
<v Speaker 2>JENAI is really helping to understand storytelling. So, for example,

0:19:26.520 --> 0:19:28.960
<v Speaker 2>you know, my parents immigrated in the sixties, what was

0:19:29.000 --> 0:19:31.280
<v Speaker 2>it like and why were Asian Americans coming in such

0:19:31.359 --> 0:19:33.840
<v Speaker 2>large rates in the nineteen sixties. A lot of that

0:19:33.960 --> 0:19:36.800
<v Speaker 2>has to do with such a history around the Chinese

0:19:36.800 --> 0:19:39.359
<v Speaker 2>Exclusion Act and those types of things. And with genai

0:19:39.440 --> 0:19:41.760
<v Speaker 2>in line, we can actually answer that question. We can

0:19:41.840 --> 0:19:44.800
<v Speaker 2>answer questions of you know, the experience your grandparents might

0:19:44.840 --> 0:19:47.040
<v Speaker 2>have had with the Spanish flu in Chicago, you know,

0:19:47.119 --> 0:19:48.840
<v Speaker 2>these types of things, and we think that that's going

0:19:48.920 --> 0:19:53.560
<v Speaker 2>to engage people to really learn more about how their

0:19:53.640 --> 0:19:57.120
<v Speaker 2>parents came to America, how their grandparents lived through various

0:19:57.320 --> 0:20:00.000
<v Speaker 2>world events, and it's going to be really powerful for people.

0:20:00.080 --> 0:20:01.919
<v Speaker 1>But most of what you do, or a lot of it,

0:20:01.960 --> 0:20:04.720
<v Speaker 1>I think, is based on public records that exist, but

0:20:04.920 --> 0:20:08.040
<v Speaker 1>sometimes public records don't always have the full story. So

0:20:08.560 --> 0:20:11.040
<v Speaker 1>do you have people Sometimes if you have a service

0:20:11.040 --> 0:20:13.320
<v Speaker 1>where you say, okay, the public records shows A, B

0:20:13.440 --> 0:20:15.240
<v Speaker 1>and C. But if you want to know about DEE

0:20:15.359 --> 0:20:17.560
<v Speaker 1>and F, you have to do more legwork. You have

0:20:17.600 --> 0:20:19.360
<v Speaker 1>to go out and talk to people, or you don't

0:20:19.400 --> 0:20:20.120
<v Speaker 1>do that well.

0:20:20.119 --> 0:20:22.479
<v Speaker 2>So you know, if you actually think about our record collection,

0:20:22.920 --> 0:20:26.040
<v Speaker 2>seventy percent of our forty million, forty billion records are

0:20:26.080 --> 0:20:29.600
<v Speaker 2>actually proprietary. So you know, just what public records are

0:20:29.640 --> 0:20:31.679
<v Speaker 2>available is available on our site, but we have so

0:20:31.800 --> 0:20:33.919
<v Speaker 2>much more records that we have gotten from archives and

0:20:33.960 --> 0:20:36.600
<v Speaker 2>partnerships over the years. And then beyond that, we have

0:20:36.720 --> 0:20:40.040
<v Speaker 2>people who are every day organizing those records, augmenting them.

0:20:40.200 --> 0:20:42.760
<v Speaker 2>They can comment on them and actually makes them richer.

0:20:42.920 --> 0:20:45.160
<v Speaker 2>They're actually attaching it to people, so that a record

0:20:45.240 --> 0:20:47.520
<v Speaker 2>might not look like it's related to your great uncle,

0:20:47.760 --> 0:20:49.439
<v Speaker 2>but actually somebody has put it on their tree and

0:20:49.480 --> 0:20:51.760
<v Speaker 2>you can actually explore it as well. And so it's

0:20:51.800 --> 0:20:54.480
<v Speaker 2>really kind of both the what is available in our archive,

0:20:54.520 --> 0:20:56.479
<v Speaker 2>but then the work that humans have put in as

0:20:56.520 --> 0:20:59.919
<v Speaker 2>subscribers to really make their experience great. That's put that

0:21:00.080 --> 0:21:02.440
<v Speaker 2>together that allows us to make that experience.

0:21:02.119 --> 0:21:04.960
<v Speaker 1>Good for you. I made a speech not long ago

0:21:05.080 --> 0:21:09.320
<v Speaker 1>at a genealogical society in New England, and as a

0:21:09.320 --> 0:21:12.679
<v Speaker 1>gift to me, they gave me my genealogy had some

0:21:12.760 --> 0:21:15.199
<v Speaker 1>things in there I prefer not to know. But okay,

0:21:15.600 --> 0:21:18.919
<v Speaker 1>but they were based on public records. But if I

0:21:19.000 --> 0:21:21.920
<v Speaker 1>went to your service and became a subscriber, would I

0:21:22.000 --> 0:21:22.800
<v Speaker 1>learn a lot more?

0:21:23.119 --> 0:21:25.600
<v Speaker 2>Yes, you could potentially learn a ton more because there

0:21:25.680 --> 0:21:27.879
<v Speaker 2>might be records you're not seen. One thing we have

0:21:28.040 --> 0:21:30.600
<v Speaker 2>is the archive of newspapers dot com, where you might

0:21:30.640 --> 0:21:33.359
<v Speaker 2>be all the newspaper mentions. We might have trees that

0:21:33.440 --> 0:21:35.520
<v Speaker 2>other people have built, so it goes even deeper than

0:21:35.640 --> 0:21:38.280
<v Speaker 2>maybe what you were able to somebody one individual can do.

0:21:38.720 --> 0:21:41.639
<v Speaker 2>We actually have the power of the community that helps

0:21:41.680 --> 0:21:43.359
<v Speaker 2>build better and deeper experiences.

0:21:43.760 --> 0:21:47.320
<v Speaker 1>So if somebody doesn't know much about ancestry and they

0:21:47.560 --> 0:21:50.960
<v Speaker 1>are watching this, what would be the best reason why

0:21:51.000 --> 0:21:53.879
<v Speaker 1>they should go on to your website and become a subscriber.

0:21:53.920 --> 0:21:56.399
<v Speaker 1>What is it that you have that is unique and

0:21:56.440 --> 0:21:58.920
<v Speaker 1>why somebody should know more about their background?

0:21:59.240 --> 0:22:01.080
<v Speaker 2>Well, so much of our our lives is shaped by

0:22:01.359 --> 0:22:04.720
<v Speaker 2>decisions made by our ancestors, right the choice of my parents.

0:22:05.040 --> 0:22:07.320
<v Speaker 2>I talked to my parents about when they came to America.

0:22:07.400 --> 0:22:09.680
<v Speaker 2>They just picked up, went to a country with two

0:22:09.720 --> 0:22:11.880
<v Speaker 2>suitcases and a few hundred dollars and said, I want

0:22:11.880 --> 0:22:13.960
<v Speaker 2>to start a new life, not knowing whether they would

0:22:14.000 --> 0:22:16.840
<v Speaker 2>ever make enough money to even return home. That journey

0:22:16.920 --> 0:22:19.040
<v Speaker 2>is so incredible, and yet that journey is something I

0:22:19.080 --> 0:22:21.440
<v Speaker 2>know about because it was so approximately, so close to

0:22:21.960 --> 0:22:24.560
<v Speaker 2>what happened, because it happened in nineteen sixty, but that

0:22:24.600 --> 0:22:27.119
<v Speaker 2>happened with sixteen hundred, seventeen hundred and eighteen hundreds that

0:22:27.160 --> 0:22:29.520
<v Speaker 2>brought people all of the world that make you who

0:22:29.520 --> 0:22:31.679
<v Speaker 2>you are today. And I think that that journey is

0:22:31.720 --> 0:22:34.800
<v Speaker 2>so important to understand because it makes you who you are.

0:22:35.280 --> 0:22:38.600
<v Speaker 1>Well, very interesting business, and you expect to stay running

0:22:38.600 --> 0:22:40.800
<v Speaker 1>this for quite some time, I assume absolutely.

0:22:41.119 --> 0:22:43.520
<v Speaker 2>I love it and it's so interesting every day to

0:22:43.520 --> 0:22:45.919
<v Speaker 2>feel like we're helping so many people really discover things

0:22:45.960 --> 0:22:46.960
<v Speaker 2>about themselves.

0:22:47.440 --> 0:22:49.919
<v Speaker 1>Thanks for listening to hear more of my interviews. You

0:22:50.000 --> 0:22:54.119
<v Speaker 1>can subscribe and download my podcast on Spotify, Apple, or

0:22:54.119 --> 0:22:54.960
<v Speaker 1>wherever you listen.