Speaker 1: An illegal alien from Guatemala charged with raping a child
Speaker 1: in Massachusetts. An MS thirteen gang member from Al Salvador
Speaker 1: accused of murdering a Texas man of Venezuelan charged with
Speaker 1: filming and selling child pornography in Michigan. These are just
Speaker 1: some of the heinous migrant criminals caught because of President
Speaker 1: Donald J. Trump's leadership. I'm Christy nom the United States
Speaker 1: Secretary of Homeland Security. Under President Trump, attempted illegal border
Speaker 1: crossings are at the lowest levels ever recorded, and over
Speaker 1: one hundred thousand illegal aliens have been arrested. If you
Speaker 1: are here illegally, your next you will be fined nearly
Speaker 1: one thousand dollars a day, imprisoned, and deported.
Speaker 2: You will never return.
Speaker 1: But if you register using our CBP home app and
Speaker 1: leave now, you could be allowed to return legally. Do
Speaker 1: what's right.
Speaker 2: Leave now.
Speaker 1: Under President Trump, America's laws, border and families will be protected.
Speaker 3: Sponsored by the United States Department of Homeland Security.
Speaker 4: Let me ask you about the hottest topic in the
Speaker 4: world right in their artificial intelligence. Yes, they said, over
Speaker 4: twenty five percent of the jobs globally will be cut
Speaker 4: or replaced by artificial intelligence. Over the next ten years,
Speaker 4: over the next twenty years of reports of forty percent
Speaker 4: of every single job in the world could be impacted
Speaker 4: by artificial intelligence. In your world, we see robo advisors,
Speaker 4: a lot of different things that's happening. What's your perspective
Speaker 4: on AI and the financial services sector, and how are
Speaker 4: you currently using AI to grow the company? And yeah,
Speaker 4: what's the pathway for your company and artificial intelligence?
Speaker 2: I mean AI is the topic for every CEO.
Speaker 5: I know you all just got back from Davos and
Speaker 5: that was the topic. And so let's unpack it first. Clearly,
Speaker 5: for a company like ourselves that are long term investors,
Speaker 5: it's important that as we think about AI, we also
Speaker 5: think about risk and protection. It's about data AI at
Speaker 5: the root. It's about data and making sure that you
Speaker 5: have the underlining chassis to make sure that you have
Speaker 5: clean data, that you have the underlining chassis, to make
Speaker 5: sure you're protecting the data, and to make sure you're
Speaker 5: spending a lot of time thinking about risk.
Speaker 2: And so as excited as I.
Speaker 5: Am about AI and generative AI, I think it's important
Speaker 5: as a leader and for all of you to be
Speaker 5: thinking first about what is the risk so that we're
Speaker 5: spending a lot of time understanding. The second piece is
Speaker 5: that AI is not like this technology department. AI is
Speaker 5: cutting across every role, every job, and so the way
Speaker 5: we think about it at TIAA is to look at
Speaker 5: use cases.
Speaker 2: How can we think.
Speaker 5: About AI and at every level of our company, every division,
Speaker 5: every department to accomplish a few things one, how can
Speaker 5: we use AI to empower our own people? And so, yes,
Speaker 5: there will be a shift in jobs, but.
Speaker 2: That is not new either.
Speaker 5: You know, technology change the gain, but jobs still prevailed.
Speaker 5: And so I do think that we can't think about
Speaker 5: it as if it's again.
Speaker 2: A lose win scenario.
Speaker 5: When history tells us whenever there's been a shift, we've
Speaker 5: created a new economy and we educated and prepared workers
Speaker 5: for that new economy. And so it is in our
Speaker 5: best interest to make sure that we are not scaring
Speaker 5: people but empowering through educating and taking people on the
Speaker 5: journey of how AI will make employees jobs easier so
Speaker 5: that they can focus on the things that they really love.
Speaker 5: So efficiency companion is an opportunity. I also think that
Speaker 5: AI will open up new ideas and new innovation. When
Speaker 5: you just think about the power and the compounding aspects
Speaker 5: of what this technology is all already doing, and you're already.
Speaker 2: Seeing use cases.
Speaker 5: You're seeing it in human resources, you're seeing it in marketing,
Speaker 5: and so AI is already here.
Speaker 3: Erners, what's up?
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Speaker 1: An illegal alien from Guatemala charged with raping a child
Speaker 1: in Massachusetts. An MS thirteen gang member from Al Salvador
Speaker 1: accused of murdering a Texas man of Venezuelan charged with
Speaker 1: filming and selling child pornography in Michigan.
Speaker 2: These are just.
Speaker 1: Some of the heinous migrant criminals caught because of President
Speaker 1: Donald J. Trump's leadership. I'm Christy nom the United States
Speaker 1: Secretary of Homeland Security. Under President Trump, attempted illegal border
Speaker 1: crossings are at the lowest levels ever recorded, and over
Speaker 1: one hundred thousand illegal aliens have been arrested. If you
Speaker 1: are here illegally, your next you will be fine nearly
Speaker 1: one thousand dollars a day. Imprisoned and deported, you will
Speaker 1: never return. But if you register using our CBP home
Speaker 1: app and leave now, you could be allowed to return legally.
Speaker 1: Do what's right.
Speaker 2: Leave now.
Speaker 1: Under President Trump, America's laws border and families will be protected.
Speaker 3: Sponsored by the United States Department of Homeland Security.
Speaker 5: And for us, we see AI already when we look
Speaker 5: at our call centers and how AI is helping us
Speaker 5: get smarter about the type of call so that we
Speaker 5: can respond to our participants faster or smarter and not
Speaker 5: having them to reauthenticate themselves over and over.
Speaker 2: Because you can use AI.
Speaker 5: So there's so many use cases that can improve and
Speaker 5: delight the client experience, which is also important. So efficiency,
Speaker 5: employee experience, client experience, innovation. Future today is AI, but
Speaker 5: it is something that I think we have to make
Speaker 5: sure that all employees understand because it's scary, what does.
Speaker 2: This mean for me?
Speaker 5: And I think it's important for us to take them
Speaker 5: on a journey. For us at TIA, we want to
Speaker 5: educate our employees. We provide opportunities for any employee to
Speaker 5: get exposure to technology, learn how to code, learn how
Speaker 5: to understand cybersecurity, all the things around technology and where
Speaker 5: we think the puck is going, so that we can
Speaker 5: make sure that our existing workforce is prepared for where
Speaker 5: we're going in a way that we can reskill, retrain.
Speaker 2: And open up that aperture of talent in.
Speaker 5: A way that they can feel confident they can go
Speaker 5: from this role to that role. But the key is
Speaker 5: intellectual curiosity. I do think the opportunity for all of us,
Speaker 5: and I would say this for young people once you graduate,
Speaker 5: you have not stopped learning.
Speaker 2: The objective, especially when you.
Speaker 5: Think about AI and generative AI, is this intellectual curiosity.
Speaker 5: You're not going to out Google Google. There's nothing that
Speaker 5: you can memorize that SURI got you. But the most
Speaker 5: important thing that you own is how you think about something,
Speaker 5: how you apply it, how it can unlock a problem
Speaker 5: that we're trying to solve. And so the most important
Speaker 5: thing that I would share with all of you is
Speaker 5: to stay curious and do not be afraid of the technology.
Speaker 5: Embrace it, but make sure that we're all thinking about
Speaker 5: it in a responsible way. And finally, I would say
Speaker 5: embrace and understand as leaders, yesterday's compliance and governance is
Speaker 5: not today's or tomorrow's, and so we also have to
Speaker 5: make sure that we're investing in our lines of defense
Speaker 5: and making sure that we're calibrating not just the issues
Speaker 5: of today, but also protection for tomorrow. And I think
Speaker 5: AI is in the center of that opportunity. So I'm
Speaker 5: excited about AI. I'm excited about what it can mean
Speaker 5: for what we do and who we serve and what
Speaker 5: it can unlock. But it needs to be in a
Speaker 5: responsible way. It needs to be in a way that
Speaker 5: we take our employees on a journey, in a way
Speaker 5: that we can evote confidence and not fear in the technology.
Speaker 7: It's interesting we were in Dabbles and they were talking
Speaker 7: about generations who feared technology, and they brought the analogy
Speaker 7: of the typewriter and people fearing the computer. Yes, and
Speaker 7: they said, you know what, we don't know what we're
Speaker 7: going to do. We're not going to have jobs until
Speaker 7: you realize that everybody is sitting in front of a computer.
Speaker 7: And then they said there was a mail room, but
Speaker 7: we got emails, So that's not we're going to need
Speaker 7: that as much until you have twenty two emails, right,
Speaker 7: and so we should just just be mindful and educate
Speaker 7: ourselves on it.
Speaker 1: An illegal alien from Guatemala charged with raping a child
Speaker 1: in Massachusetts. An MS thirteen gang member from Al Salvador
Speaker 1: accused of murdering a Texas man of Venezuelan charged with
Speaker 1: filming and selling child pornography in Michigan. These are just
Speaker 1: some of the heinous migrant criminals caught because of President
Speaker 1: Donald J. Trump's leadership. I'm Christy Noman, the United States
Speaker 1: Secretary of Homeland Security. Under President Trump, attempted illegal border
Speaker 1: crossings are at the lowest levels ever recorded, and over
Speaker 1: one hundred thousand illegal aliens have been arrested. If you
Speaker 1: are here illegally, your next you will be fine nearly
Speaker 1: one thousand dollars a day, imprisoned and deported, you will
Speaker 1: never return. But if you register using our CBP home
Speaker 1: app and leave now, you could be allowed to return legally.
Speaker 1: Do what's right. Leave now under President Trump, America's laws,
Speaker 1: born and families.
Speaker 2: Will be protected.
Speaker 3: Sponsored by the United States Department of Homeland Security,