WEBVTT - Apple's Market Value Dips, Nikolas Taps a GM Veteran as CEO

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<v Speaker 1>From the heart where innovation, money and power Collie in

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<v Speaker 1>Silicon Vallet NBN. This is Bloomberg Technology with Caroline hide

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<v Speaker 1>and Ed Ludlow.

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<v Speaker 2>Imed Ludlow in San Francisco. Caroline hides off today this

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<v Speaker 2>is Bluemberg Technology. Our top stories. Full earnings coverage ahead

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<v Speaker 2>as Apple loses its three trillion market cap crown amid

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<v Speaker 2>tepid demand for iPhone plus Amazon seeing strong revenue growth

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<v Speaker 2>even as the e commerce giant reigns in that spending

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<v Speaker 2>under CEO Andy Jasse and Nikola replacing its CEO after

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<v Speaker 2>less than a year of running. The electric truck maker

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<v Speaker 2>will bring you the details on why and a new

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<v Speaker 2>familiar face taking the wheel. It is our top story.

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<v Speaker 2>Apple and Amazon reporting quarterly earnings. Look at the investor response.

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<v Speaker 2>Apple down three percent. That means its market cap is

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<v Speaker 2>now below three trillion US dollars. It has lost that

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<v Speaker 2>three trillion market cap crown. The story here is about

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<v Speaker 2>executives talking iPhone acceleration into the fiscal fourth quarter ending

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<v Speaker 2>in September. Services continuing to be strong, but double digit

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<v Speaker 2>declines in wearables and iPad. The story is it technology

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<v Speaker 2>and a lack of upgrades or new generation platforms in

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<v Speaker 2>the quarter gone, are we waiting for iPhone fifteen. Let's

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<v Speaker 2>get right to Apple and bring in juliask principle analysts

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<v Speaker 2>at Forster, Tim Cook's talking about weakness in the smartphone

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<v Speaker 2>market in the US but strengthen India and China. What

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<v Speaker 2>were the main stories for you? How are this quarter's earnings.

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<v Speaker 3>So specific to his smartphone? The main stories are is

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<v Speaker 3>that Apple did well in China. They did well in

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<v Speaker 3>new markets that are traditionally dominated by Android, and they

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<v Speaker 3>had more and they had a record for the number

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<v Speaker 3>of people who switched from Android to iOS. The challenge

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<v Speaker 3>with the smartphone market is just as you said, it

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<v Speaker 3>is a mature market. When you look at US online adults,

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<v Speaker 3>ninety five percent of them own a smartphone. The devices

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<v Speaker 3>are very expensive, the devices are amazing, The upgrade cycles

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<v Speaker 3>are slower. It's not like ten years ago where we

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<v Speaker 3>all bought a new phone every two years.

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<v Speaker 4>It is.

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<v Speaker 3>These phones are serving consumers now like PCs, for three,

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<v Speaker 3>four and even five years at a time. So it's

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<v Speaker 3>going to be tough. I don't think it's a surprise,

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<v Speaker 3>but it's going to be like this because the market's mature.

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<v Speaker 3>Unless you go out and find new customers and break

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<v Speaker 3>into some new markets.

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<v Speaker 2>Julie, I'd like to do some mental arithmetic with you,

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<v Speaker 2>which you open to doing that with me? Okay, let's try.

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<v Speaker 2>Apple said it has an installed base of two billion

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<v Speaker 2>devices globally. They also said they had one billion paid

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<v Speaker 2>subscribers now, but clearly there is a big pocket of

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<v Speaker 2>Apple device uses around the world that are not paying

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<v Speaker 2>for an Apple service. They're using what's available for free.

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<v Speaker 2>Are you able to work out there for the path forward,

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<v Speaker 2>how Apple and how many of those uses Apple can

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<v Speaker 2>convert to paying for a service.

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<v Speaker 3>Well, I think ed one of the tricks in the

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<v Speaker 3>numbers is is right, there's a couple of things that

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<v Speaker 3>we know about Apple users. One, they're relatively affluent compared

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<v Speaker 3>to Android owners. And the second thing is is we

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<v Speaker 3>know that they own multiple devices. It would not be

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<v Speaker 3>uncommon in markets like the United States for someone to

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<v Speaker 3>own a laptop, a tablet, a smartphone, and even a

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<v Speaker 3>smart watch. And so we have two billion active devices.

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<v Speaker 3>That doesn't mean we have two billion owners, right, We

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<v Speaker 3>have fewer owners because each person owns multiple devices. But

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<v Speaker 3>the strength in that story, I think comes back to

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<v Speaker 3>the you know the arguments that you were making earlier

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<v Speaker 3>about the services. The more devices I own and the

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<v Speaker 3>more valuable the services become to me because they work

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<v Speaker 3>across all of my devices. And yeah, I can continue

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<v Speaker 3>down that path or we can shift here. Their services

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<v Speaker 3>story is a very strong one, and they're laying they've

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<v Speaker 3>been laying the groundwork for years and years for that

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<v Speaker 3>disservices revenue to continue to build and build and build

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<v Speaker 3>with video with audio. Right, they've got almost twenty percent

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<v Speaker 3>of the United States paying for music paying for video.

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<v Speaker 2>Go ahead, Julie, let's be constructive then and say what

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<v Speaker 2>was exciting for you based on what was discussed on

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<v Speaker 2>the call or what they put in the earning statement.

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<v Speaker 3>So what was exciting for me? I would say one

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<v Speaker 3>was the was the services number was up right, and

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<v Speaker 3>that speaks to the power of the ecosystem. The second

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<v Speaker 3>thing that's always exciting for me is looking at the

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<v Speaker 3>wearables market. Right. You know you talked about in your

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<v Speaker 3>opening that the smartphone is the device. It is the

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<v Speaker 3>device that Apple counts on, and we've all been talking

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<v Speaker 3>about will there be something that comes after the smartphone

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<v Speaker 3>and places it and we haven't seen that yet. But

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<v Speaker 3>what we are looking at right forty billion dollars and

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<v Speaker 3>the wearables in the whole market. Thirty five percent of

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<v Speaker 3>US online adults own a smart watch. Now it is

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<v Speaker 3>outpaced fitness wearables. So you're in a vision pro that

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<v Speaker 3>could come up in time. So I think that part

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<v Speaker 3>of it is interesting, right, and Apple continues to lay

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<v Speaker 3>the groundwork here. We have always said that a smart

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<v Speaker 3>watch will have more utility and become more valuable when

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<v Speaker 3>it's my payment mechanism, when it's my health mechanism, when

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<v Speaker 3>it's my identity mechanism, and when we look at all

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<v Speaker 3>of the states trying to move my driver's license, my

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<v Speaker 3>insurance onto the Apple wallet, that translates to the watch,

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<v Speaker 3>and those things are going to be more valuable. So

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<v Speaker 3>that's the second thing that I would at.

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<v Speaker 2>Well, I just want to jump in me. Let me

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<v Speaker 2>take a moment, Juli, really quick, because I'm looking at

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<v Speaker 2>these beautiful images of Vision Pro and it takes me

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<v Speaker 2>back to being right exactly and being back at WW

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<v Speaker 2>or you say it's amazing, Okay, but did we learn

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<v Speaker 2>and try them on?

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<v Speaker 3>You've had them all. You're like, wow, that's that's something.

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<v Speaker 2>And then what you're one of a small group then,

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<v Speaker 2>But did you hear anything last night that gives you

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<v Speaker 2>a better sense of how wide the rollout of this

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<v Speaker 2>vision pro is going to be globally.

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<v Speaker 3>No, you know this is going to be top initially

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<v Speaker 3>on right. You know from what I've heard, they're still

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<v Speaker 3>you know, working through you know, getting the product ready

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<v Speaker 3>for market. I mean they're still caring nearly like a

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<v Speaker 3>thirty five hundred dollars price point, right, I mean that

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<v Speaker 3>may be mid price for a computer, but it's not

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<v Speaker 3>mid price for a consumer device. So that's I think

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<v Speaker 3>we're going to be in a weight and see situation

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<v Speaker 3>there in twenty twenty four. The technology impresses, the ecosystem impresses,

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<v Speaker 3>you know what their rollout is going to be. Right,

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<v Speaker 3>that's a different question. Well that's a bit of a

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<v Speaker 3>wait and.

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<v Speaker 2>See Julia Aska forres So the key analysis on Apple,

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<v Speaker 2>those shares down three percent, the three trillion market cap

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<v Speaker 2>crown gone, thank you very much. The other big earning

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<v Speaker 2>story is Amazon joining us as Melissa Verdict Packview president

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<v Speaker 2>and co founder. Amazon completely the opposite beating across the board.

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<v Speaker 2>Investors cheering those results. What I found so interesting is

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<v Speaker 2>the core business Amazon dot com is seeing growth, but

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<v Speaker 2>they're also getting better at making money in the more

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<v Speaker 2>profitable areas of the e commerce business, namingly advertising and

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<v Speaker 2>selling services today's independent merchants. What was your sort of

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<v Speaker 2>analysis of that part of the business.

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<v Speaker 5>Yeah, I mean, they had their biggest earning speed since

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<v Speaker 5>Q four twenty twenty and basically every single area they

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<v Speaker 5>did a good job. The two drivers AWS and ADS

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<v Speaker 5>were really up. Advertising This business was on fire this

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<v Speaker 5>quarter over ten point six billion dollars. And we have

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<v Speaker 5>a benchmark report at at TAKU where we look at

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<v Speaker 5>quarter reporter return on advertising s then and that was

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<v Speaker 5>also really strong enough this quarter, So they fow great

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<v Speaker 5>results for advertisers with ADS. They also have implemented some

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<v Speaker 5>new new generative AI capability and then also they have

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<v Speaker 5>Amazon Marketing Cloud and Amazon Stream which offers a lot

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<v Speaker 5>of great data analytics, real time optimization, and that has

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<v Speaker 5>really helped fuel advertising spending this part.

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<v Speaker 2>Listen, let's zero in on AWS because at the end

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<v Speaker 2>of the day, it's the majority of operating income. What

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<v Speaker 2>did you learn about the rest of the year, how

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<v Speaker 2>AWS is going to continue to grow? Because if we

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<v Speaker 2>go back to Microsoft just a week ago, we were

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<v Speaker 2>a bit concerned about this broad market.

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<v Speaker 5>Yeah, I mean all the eyes were on AWS this quarter.

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<v Speaker 5>They actually were at twelve percent, which last where they're

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<v Speaker 5>sixteen percent. So it's just been a declining kind of

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<v Speaker 5>increase core recorder, but they still be I think the

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<v Speaker 5>biggest challenge has been our companies. Companies have been cough

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<v Speaker 5>cutting and that AWS has has been cut. Even our

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<v Speaker 5>own company has been looking stringently at how do we

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<v Speaker 5>operate most efficiently and AWS is kind of a target.

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<v Speaker 5>But Anty Jasse spent a long time on the investor

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<v Speaker 5>call yesterday talking about how a TOWS has stabilized, how

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<v Speaker 5>consumer you know, companies are in we're increasing their workloads,

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<v Speaker 5>and then he also spent a lot of time about

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<v Speaker 5>all the generative AI capabilities that they're launching, code Whisper,

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<v Speaker 5>Bedrock and the use cases around them.

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<v Speaker 6>So those are and then look, yeah, go ahead, Sorry.

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<v Speaker 2>No, I just want to jump in on that point

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<v Speaker 2>because how Andy Jesse described that though, was Amazon taking

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<v Speaker 2>the first few steps in a marathon. And I think

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<v Speaker 2>we still have the question how does Amazon make money

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<v Speaker 2>on the basically enterprise and cloud focused AI offering? Do

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<v Speaker 2>you have an answer to that?

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<v Speaker 5>You know that it's a tough one. Like Generative AI

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<v Speaker 5>isn't actually a big investment from Amazon, so they're going

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<v Speaker 5>to have to invest a lot of money and resources

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<v Speaker 5>to build that out. But the idea is is that

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<v Speaker 5>they can grab market share and have much more of

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<v Speaker 5>an attractive offering because their product is so amazing, it's

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<v Speaker 5>much more efficient, helps it helps customers use it. So,

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<v Speaker 5>you know, think all eyes are on this. Microsoft and

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<v Speaker 5>Google I think they were twenty six and twenty eight

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<v Speaker 5>percent last quarter, while Amazon was twelve percent in cloud.

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<v Speaker 5>But those are on smaller basis. But I think that's

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<v Speaker 5>that's definitely something to look at because others are you know,

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<v Speaker 5>is their markets You're going to grow.

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<v Speaker 2>You know, what's the reaction, Melissa, very very quickly, what

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<v Speaker 2>do you give Andy Jesse on his quarterly report? Car A,

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<v Speaker 2>B or C for the job he's done.

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<v Speaker 6>He's done an A.

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<v Speaker 5>You know, he's all his cost cutting measures over the

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<v Speaker 5>last two years. He's really improved efficiency. Uh, the warehouse opportunity.

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<v Speaker 5>They've moved from a national to regionalize operation. That was huge,

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<v Speaker 5>and they're getting shipments to customers factor that that has

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<v Speaker 5>been a huge improvement. So I think he's done a

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<v Speaker 5>great job and this quarter is a result of the

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<v Speaker 5>last two years.

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<v Speaker 2>Less aboutic PAC view president and co founder, and all

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<v Speaker 2>things Amazon, Thank you so much. Now coming up here

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<v Speaker 2>on blue technology, sports and streaming. What one Internet TV

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<v Speaker 2>providers strong earnings means for the future of streaming sports

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<v Speaker 2>on platforms. We're going to talk to the CEO of

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<v Speaker 2>Fubo TV. Next. Another big, big story. We're watching shares

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<v Speaker 2>of Nikola down twelve percent now. Steve Gersky who led

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<v Speaker 2>the spack that took them public in June twenty twenty.

0:11:20.200 --> 0:11:23.440
<v Speaker 2>He's been chairman since September of twenty twenty. He now

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<v Speaker 2>is in the CEO job. Michael Loscheller is out for

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<v Speaker 2>personal reasons. We will bring you the details later in

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<v Speaker 2>the show. This is Bloomberg, all right, going viral. Everyone

0:11:50.880 --> 0:11:53.520
<v Speaker 2>on social is talking about the FIFA Women's World Cup.

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<v Speaker 2>Searches for the tournament trending on Google as it heats

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<v Speaker 2>up into the knockout stages. Fierce rival Sweden and the

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<v Speaker 2>United States will meet once again in the round of sixteen,

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<v Speaker 2>but this time the stakes were even higher. The US

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<v Speaker 2>is vying for a third consecutive World Cup, but were

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<v Speaker 2>nearly eliminated by Portugal. Sweden won all of their group

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<v Speaker 2>matches this World Cup have outscored opponents nine goals to one.

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<v Speaker 2>All right, speaking of games and where you can find them,

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<v Speaker 2>Fubo TV exceeded North American guidance in the second quarter,

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<v Speaker 2>achieving three hundred and five million dollars in revenue. That's

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<v Speaker 2>up forty one percent year on year. The internet TV

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<v Speaker 2>providers sports first live streaming model, making progress towards profitability

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<v Speaker 2>in twenty twenty five. Here tell us all about it,

0:12:38.240 --> 0:12:42.160
<v Speaker 2>Fubo TV's CEO, David Gandler. You know, I find Fubo

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<v Speaker 2>TVs so interesting. You know, people call you a streaming platform,

0:12:45.880 --> 0:12:50.160
<v Speaker 2>but you're essentially a software platform to get gone and

0:12:50.200 --> 0:12:54.840
<v Speaker 2>get other people's streams and content. What was the big

0:12:54.920 --> 0:12:57.800
<v Speaker 2>driver for you in recent financial performance?

0:12:59.160 --> 0:13:01.960
<v Speaker 6>Yeah, well, I think the above. The company had a

0:13:02.080 --> 0:13:03.959
<v Speaker 6>very clean print.

0:13:04.679 --> 0:13:08.360
<v Speaker 7>We as you said, we grew revenues up over forty percent,

0:13:08.840 --> 0:13:12.600
<v Speaker 7>we grew subscribers over twenty percent. We increased our average

0:13:12.640 --> 0:13:18.840
<v Speaker 7>revenue per user by thirteen percent. Ad revenue increased by

0:13:18.840 --> 0:13:21.719
<v Speaker 7>about five percent year over year. So across the board,

0:13:22.559 --> 0:13:25.240
<v Speaker 7>I think we've operated very well, and also we've been

0:13:25.320 --> 0:13:27.360
<v Speaker 7>very measured and disciplined as it.

0:13:27.679 --> 0:13:31.360
<v Speaker 6>Relates to our cost structure, and as you.

0:13:31.320 --> 0:13:34.080
<v Speaker 7>Can see from our bottom line, we've improved by about

0:13:34.160 --> 0:13:37.280
<v Speaker 7>forty million dollars. So everything that the team has been

0:13:37.480 --> 0:13:41.000
<v Speaker 7>focused on over the last six months is certainly starting

0:13:41.040 --> 0:13:41.760
<v Speaker 7>to come to fruition.

0:13:42.920 --> 0:13:46.360
<v Speaker 2>Let's host about the fief of Women's World Cup. How

0:13:46.440 --> 0:13:48.400
<v Speaker 2>is that driving things to you right now?

0:13:49.600 --> 0:13:53.440
<v Speaker 7>Yeah, Well, as you know, our DNA is soccer, we

0:13:53.600 --> 0:13:58.240
<v Speaker 7>launched Fubo as a football or soccer platform. Women's World

0:13:58.280 --> 0:14:02.800
<v Speaker 7>Cup is performing quite well. To see increasing traction, double

0:14:02.840 --> 0:14:06.280
<v Speaker 7>digit traction as the tournament progresses, and as you know,

0:14:06.320 --> 0:14:08.640
<v Speaker 7>we're still sort of i would say, relatively early in

0:14:08.640 --> 0:14:11.960
<v Speaker 7>the tournament. So we're looking forward to continuing to drive

0:14:12.040 --> 0:14:14.760
<v Speaker 7>viewership for the Women's World Cup and of course the

0:14:15.760 --> 0:14:16.760
<v Speaker 7>women's national team.

0:14:17.880 --> 0:14:20.960
<v Speaker 2>You know we've discussed here on Bloembag technology. Frankly, like

0:14:21.080 --> 0:14:25.400
<v Speaker 2>turmoil in sports TV, the industry faces a lot of

0:14:25.440 --> 0:14:31.080
<v Speaker 2>long term questions on profitability but also cultural technological questions.

0:14:31.480 --> 0:14:35.280
<v Speaker 2>Outline for me, David, how you see people consuming sports

0:14:35.280 --> 0:14:39.720
<v Speaker 2>in the future, the platforms, the devices.

0:14:40.040 --> 0:14:41.920
<v Speaker 7>Yeah, I think you hit the nail on the head.

0:14:41.960 --> 0:14:48.480
<v Speaker 7>It's a very very complicated industry. With media companies and

0:14:48.960 --> 0:14:52.000
<v Speaker 7>physical platforms sticks.

0:14:51.560 --> 0:14:54.320
<v Speaker 6>Like Roku and Amazon, and then you have.

0:14:54.640 --> 0:15:00.400
<v Speaker 7>Companies like Fubo, which are software based, platform agnostic that

0:15:00.440 --> 0:15:02.920
<v Speaker 7>allow people to move from device to device in any

0:15:03.000 --> 0:15:06.600
<v Speaker 7>room in the house seamlessly, giving them access to their

0:15:06.640 --> 0:15:10.760
<v Speaker 7>favorite teams and other content through one single app. So

0:15:11.120 --> 0:15:15.360
<v Speaker 7>I think we're positioned for growth in a space where

0:15:15.360 --> 0:15:19.320
<v Speaker 7>you're going to see i would say significant competition from

0:15:19.360 --> 0:15:21.960
<v Speaker 7>the likes of connected TV players that you're very familiar with,

0:15:22.000 --> 0:15:24.800
<v Speaker 7>like Amazon and Roko. But at the same time, you

0:15:24.880 --> 0:15:29.080
<v Speaker 7>see the increase in competition from you know, manufacturers like

0:15:29.120 --> 0:15:32.040
<v Speaker 7>Samsung and Visios. So we think that we're going to

0:15:32.040 --> 0:15:34.840
<v Speaker 7>continue to increase the leverage that we have as we

0:15:34.880 --> 0:15:39.160
<v Speaker 7>are driving significant eyeballs across all of these platforms, and

0:15:39.680 --> 0:15:42.920
<v Speaker 7>you know, again we're aggregating content for consumers and making

0:15:42.920 --> 0:15:45.960
<v Speaker 7>sure that they're able to remove a lot of the

0:15:46.080 --> 0:15:48.560
<v Speaker 7>friction and fragmentation that they have to deal with on

0:15:48.600 --> 0:15:49.440
<v Speaker 7>a daily basis.

0:15:50.400 --> 0:15:58.960
<v Speaker 2>David, to what extent does cable regional sports networks die.

0:15:57.000 --> 0:16:01.600
<v Speaker 7>Well, as you know, we have differentiated versus other platforms

0:16:01.640 --> 0:16:02.840
<v Speaker 7>in the United States.

0:16:02.560 --> 0:16:05.400
<v Speaker 6>Due to our sort of i would say our local footprint.

0:16:05.760 --> 0:16:08.680
<v Speaker 7>We believe that there is a primacy in sports, and

0:16:08.720 --> 0:16:12.520
<v Speaker 7>more so even in local sports, which has been a

0:16:12.560 --> 0:16:17.400
<v Speaker 7>really strong driver of viewership for us. But you know,

0:16:17.440 --> 0:16:20.160
<v Speaker 7>we have relationship, a great relationship with Diamond Sports, which

0:16:20.240 --> 0:16:21.880
<v Speaker 7>controls the majority.

0:16:21.760 --> 0:16:23.160
<v Speaker 6>Of the original sports that I've spent.

0:16:23.200 --> 0:16:26.560
<v Speaker 7>At the same time, we continue to build solid relationships

0:16:26.560 --> 0:16:29.280
<v Speaker 7>with the league, particularly with Major League Baseball given that

0:16:29.360 --> 0:16:32.160
<v Speaker 7>we're in season, and we've also made a number of

0:16:32.280 --> 0:16:39.200
<v Speaker 7>marketing announcements with teams across basketball and baseball to continue

0:16:39.200 --> 0:16:42.680
<v Speaker 7>to drive more awareness for their video.

0:16:42.440 --> 0:16:44.120
<v Speaker 6>Product on our platform.

0:16:44.240 --> 0:16:47.320
<v Speaker 7>So you know, at the moment, we're confident in both

0:16:47.360 --> 0:16:48.080
<v Speaker 7>those directions.

0:16:49.280 --> 0:16:53.480
<v Speaker 2>David quickly, the Virtual Cable Bundle isn't working for anyone else,

0:16:54.000 --> 0:16:56.440
<v Speaker 2>it is for you. What's your secret?

0:16:58.080 --> 0:17:00.600
<v Speaker 6>You know, I always like to say comes down to product.

0:17:00.880 --> 0:17:03.200
<v Speaker 7>I think we do a really good job surfacing a

0:17:03.280 --> 0:17:04.720
<v Speaker 7>lot of the content that people like.

0:17:05.080 --> 0:17:08.280
<v Speaker 6>We do it in a very premium user experience.

0:17:08.320 --> 0:17:12.119
<v Speaker 7>And you know, historically we've been known for really spending

0:17:12.160 --> 0:17:15.639
<v Speaker 7>a lot of time developing innovative features, and you know,

0:17:15.640 --> 0:17:17.680
<v Speaker 7>we've been first to market on things like four K

0:17:17.960 --> 0:17:21.800
<v Speaker 7>and multiview, which is now something that other services including

0:17:21.840 --> 0:17:23.800
<v Speaker 7>Apple has now launched.

0:17:24.480 --> 0:17:26.280
<v Speaker 6>Actually, I think it was weeks ago that they've begun

0:17:26.320 --> 0:17:27.600
<v Speaker 6>to roll that out.

0:17:27.640 --> 0:17:30.119
<v Speaker 7>But now we're focused on video a I features and

0:17:30.200 --> 0:17:33.240
<v Speaker 7>being able to really tap into the most exciting moments

0:17:33.880 --> 0:17:37.320
<v Speaker 7>in a very personalized way, in a discrete fashion for

0:17:37.400 --> 0:17:40.160
<v Speaker 7>each of our users. So that's sort of the area

0:17:40.200 --> 0:17:42.440
<v Speaker 7>where I think we'll continue to focus.

0:17:42.840 --> 0:17:54.879
<v Speaker 2>Right Fubo tvco Dave Agandler good to catch up Airbnb,

0:17:55.160 --> 0:17:57.679
<v Speaker 2>reporting a slower pace of growth in a number of

0:17:57.760 --> 0:18:01.119
<v Speaker 2>nights books. His prices for lodging remain despite that, shares

0:18:01.560 --> 0:18:04.440
<v Speaker 2>now moving higher. Kind of chopped around in Friday morning session,

0:18:04.520 --> 0:18:07.560
<v Speaker 2>joining us now Tom White DA David's an analyst who

0:18:07.600 --> 0:18:10.080
<v Speaker 2>has a by rating on Airbnb a one hundred and

0:18:10.160 --> 0:18:13.919
<v Speaker 2>sixty two dollars price target. You're billing this is a

0:18:13.960 --> 0:18:17.400
<v Speaker 2>solid quarter, constructive guidance, and I think in a little

0:18:17.400 --> 0:18:19.000
<v Speaker 2>bit we can talk about some of the new tech

0:18:19.359 --> 0:18:22.199
<v Speaker 2>that they product that they've hinted as well. But what

0:18:22.359 --> 0:18:25.880
<v Speaker 2>is the big picture story Tom for Airbnb, because we've

0:18:25.880 --> 0:18:29.600
<v Speaker 2>seen how there's like Expedia, for example, give worrying signs

0:18:29.920 --> 0:18:31.400
<v Speaker 2>about people's travel habits.

0:18:32.359 --> 0:18:34.760
<v Speaker 8>Yeah, look, so you know Airbnb is it's not a

0:18:34.840 --> 0:18:36.880
<v Speaker 8>cheap stock, it's got a high valuation, and with high

0:18:36.920 --> 0:18:41.520
<v Speaker 8>valuations come pretty high expectations for earnings. But you know,

0:18:41.520 --> 0:18:44.240
<v Speaker 8>I think they did just enough this earnings print to

0:18:45.600 --> 0:18:49.560
<v Speaker 8>kind of get people excited still about the story, maybe

0:18:49.800 --> 0:18:52.800
<v Speaker 8>toned down some of the chatter about, you know, the

0:18:52.800 --> 0:18:56.080
<v Speaker 8>inevitable sort of normalization of the travel landscape and people

0:18:56.160 --> 0:18:59.439
<v Speaker 8>kind of going back to traditional hotels and sort of

0:18:59.440 --> 0:19:02.160
<v Speaker 8>more traditional travel patterns and maybe a little bit less

0:19:02.160 --> 0:19:04.240
<v Speaker 8>of the vacation rental type stuff.

0:19:05.359 --> 0:19:06.880
<v Speaker 6>So on top of that, they also.

0:19:06.680 --> 0:19:09.720
<v Speaker 8>Talked about some interesting new kind of product opportunities and

0:19:09.800 --> 0:19:12.720
<v Speaker 8>kind of growth unlocks, if you will, for twenty twenty four,

0:19:12.760 --> 0:19:16.880
<v Speaker 8>which I think the market's responding well to.

0:19:16.160 --> 0:19:18.720
<v Speaker 2>Wait, shift those heads quote your eye to mist.

0:19:19.680 --> 0:19:20.320
<v Speaker 6>Well, it's funny.

0:19:20.359 --> 0:19:22.560
<v Speaker 8>I mean, we've been doing a lot of work following

0:19:22.560 --> 0:19:25.680
<v Speaker 8>the experiences space, sort of the tours and attractions space,

0:19:26.280 --> 0:19:28.639
<v Speaker 8>so it's easy to kind of point to that as

0:19:28.680 --> 0:19:33.320
<v Speaker 8>an exciting category. I think what's interesting about what Airbnb

0:19:33.400 --> 0:19:36.960
<v Speaker 8>calls experiences is that it's kind of this enablement of

0:19:37.000 --> 0:19:40.400
<v Speaker 8>a new product, and in a lot of ways it's

0:19:40.400 --> 0:19:45.600
<v Speaker 8>similar to what Airbnb did with the inventory in its

0:19:45.640 --> 0:19:48.520
<v Speaker 8>lodging accommodation right and enable this entire new class of

0:19:48.520 --> 0:19:51.679
<v Speaker 8>travel product, this entire new class of accommodation product, and

0:19:51.720 --> 0:19:54.320
<v Speaker 8>with experiences, they have an opportunity potentially do the same thing.

0:19:55.280 --> 0:19:58.800
<v Speaker 8>But there's also other other things to do. Advertising for hosts,

0:19:58.920 --> 0:20:02.160
<v Speaker 8>a way for hosts to remote themselves more in short order,

0:20:02.560 --> 0:20:04.959
<v Speaker 8>that could be a nice little revenue tail win for Airbnb,

0:20:05.600 --> 0:20:09.800
<v Speaker 8>and also news services for guests. So think about, you know,

0:20:09.880 --> 0:20:13.679
<v Speaker 8>trying to more better professionalize, if you will, kind of

0:20:13.680 --> 0:20:15.920
<v Speaker 8>the guest experience, make it a little bit more hotel

0:20:16.080 --> 0:20:18.080
<v Speaker 8>like in some ways. I think those are the types

0:20:18.119 --> 0:20:21.040
<v Speaker 8>of things that Airbnb is kind of thinking about testing,

0:20:21.880 --> 0:20:24.480
<v Speaker 8>and hopefully we'll hear more about that come into course.

0:20:25.119 --> 0:20:29.119
<v Speaker 2>Tom quickly does does Airbnb still have a technology advantage

0:20:29.480 --> 0:20:31.920
<v Speaker 2>over the kind of every other offering that's out there

0:20:32.359 --> 0:20:33.879
<v Speaker 2>in the short term rental space.

0:20:35.280 --> 0:20:35.520
<v Speaker 1>Yeah.

0:20:35.600 --> 0:20:36.480
<v Speaker 2>Look, you know, it's.

0:20:36.600 --> 0:20:39.600
<v Speaker 8>Hard to point to any one single technology feature, but

0:20:40.359 --> 0:20:43.919
<v Speaker 8>I think kind of the pace and the flurry of

0:20:44.240 --> 0:20:48.000
<v Speaker 8>innovations and product upgrades that these guys make quarter after quarter,

0:20:48.680 --> 0:20:52.280
<v Speaker 8>we think that they are still solidly ahead, particularly when

0:20:52.320 --> 0:20:54.640
<v Speaker 8>it comes to kind of the host experience. They've made

0:20:54.640 --> 0:20:59.600
<v Speaker 8>a lot of efforts to streamline the onboarding of hosts

0:20:59.640 --> 0:21:01.520
<v Speaker 8>and for a first time host, making it a lot

0:21:01.560 --> 0:21:03.840
<v Speaker 8>easier just to get your house or your room up

0:21:03.840 --> 0:21:06.480
<v Speaker 8>on the platform and available to book. They've recently rolled

0:21:06.520 --> 0:21:09.480
<v Speaker 8>that new futures to help host understand pricing and do

0:21:09.600 --> 0:21:13.080
<v Speaker 8>analytics around what's the best level to price their inventory.

0:21:13.160 --> 0:21:16.600
<v Speaker 8>So short answers, we think they're still solved the competition,

0:21:16.600 --> 0:21:17.159
<v Speaker 8>but they've got.

0:21:17.000 --> 0:21:19.800
<v Speaker 2>To keep walking on it all right, Tom White, Da Davidson,

0:21:19.840 --> 0:21:21.800
<v Speaker 2>A long earnings week for you and I both, thank

0:21:21.840 --> 0:21:33.480
<v Speaker 2>you very much. Welcome back to Bluembow Technology, Ed love

0:21:33.480 --> 0:21:36.600
<v Speaker 2>loow here in San Francisco. There's a number of stories

0:21:36.600 --> 0:21:39.560
<v Speaker 2>within the earnings print that we have not discussed that

0:21:39.680 --> 0:21:43.560
<v Speaker 2>stick with Apple. Bring in Bloomberg's Mark German. The one

0:21:43.640 --> 0:21:46.040
<v Speaker 2>idea that you and I talked about last night, Mark

0:21:46.680 --> 0:21:50.119
<v Speaker 2>was Apple talking about comps with the year earlier an

0:21:50.160 --> 0:21:55.520
<v Speaker 2>iPad and then also currency headwinds. You're not buying it, why.

0:21:56.720 --> 0:21:59.159
<v Speaker 9>Well, First of all, in terms of the iPad decline, right,

0:21:59.200 --> 0:22:01.480
<v Speaker 9>that's a twenty percent decline. It's one of the biggest

0:22:01.480 --> 0:22:04.000
<v Speaker 9>declines in the history of the iPad. And what they're

0:22:04.000 --> 0:22:07.320
<v Speaker 9>doing is they're trying to partially blame it on a

0:22:07.400 --> 0:22:10.680
<v Speaker 9>comparison to the launch of the m one iPad Air.

0:22:11.119 --> 0:22:13.159
<v Speaker 6>That iPad Air came out last March.

0:22:13.280 --> 0:22:16.840
<v Speaker 9>I'm not entirely sure how many sales of the iPad

0:22:16.840 --> 0:22:19.639
<v Speaker 9>that actually drove, right, so I think it's not a

0:22:19.800 --> 0:22:22.959
<v Speaker 9>totally fair comparison. I think the bigger picture is the

0:22:23.000 --> 0:22:26.520
<v Speaker 9>iPad compared to the latest Max is simply not as

0:22:26.520 --> 0:22:29.240
<v Speaker 9>compelling as it used to be. I think more consumers

0:22:29.280 --> 0:22:32.040
<v Speaker 9>are going to the Mac. The pricing is very strong,

0:22:32.200 --> 0:22:35.600
<v Speaker 9>the fifteen inch MacBook Air is fantastic, the chips in

0:22:35.640 --> 0:22:38.800
<v Speaker 9>the latest MacBooks are terrific, and then combined with that,

0:22:39.040 --> 0:22:42.720
<v Speaker 9>consumers are noticing that changes to the iPad Pro, in particular,

0:22:43.080 --> 0:22:46.280
<v Speaker 9>that's the highest revenue driving iPad, have been very light.

0:22:46.480 --> 0:22:49.600
<v Speaker 9>That device has not received a redesign in over five years,

0:22:49.720 --> 0:22:51.960
<v Speaker 9>or close to five years since it was revamped in

0:22:52.000 --> 0:22:55.159
<v Speaker 9>twenty eighteen. I'm told there'll be much bigger changes to

0:22:55.200 --> 0:22:58.800
<v Speaker 9>the iPad pro in the Spring and OLED display a

0:22:58.880 --> 0:23:02.480
<v Speaker 9>revamped design, some new charging capabilities, so that's going to

0:23:02.480 --> 0:23:05.080
<v Speaker 9>be pretty significant, and consumers may be holding out for

0:23:05.200 --> 0:23:06.000
<v Speaker 9>that big revamp.

0:23:07.160 --> 0:23:10.760
<v Speaker 2>The story is that weakness in iPhone in the quarter

0:23:10.840 --> 0:23:14.639
<v Speaker 2>gone did not do enough to offset a record quarter

0:23:14.680 --> 0:23:18.600
<v Speaker 2>for services revenue. What else are we expecting based on

0:23:18.600 --> 0:23:21.520
<v Speaker 2>what Luke of Maistreet, the CFO had to say going

0:23:21.520 --> 0:23:24.840
<v Speaker 2>into the fiscal fourth quarter, which is the period ending September.

0:23:25.800 --> 0:23:28.479
<v Speaker 9>Yeah, what the CFO said is he gave guidance on

0:23:28.600 --> 0:23:31.399
<v Speaker 9>three items. The first was that the performance in terms

0:23:31.400 --> 0:23:34.520
<v Speaker 9>of the growth or lack thereof, will be consistent between

0:23:34.600 --> 0:23:36.679
<v Speaker 9>Q three and Q four, So that means you can

0:23:36.760 --> 0:23:39.840
<v Speaker 9>expect a Q four decline of about one and a

0:23:39.880 --> 0:23:43.119
<v Speaker 9>half percent, right, okay, so that's not awful, but that

0:23:43.240 --> 0:23:45.280
<v Speaker 9>is going to be the fourth quarter in a row

0:23:45.480 --> 0:23:48.280
<v Speaker 9>where Apple declines. That's the first time this has happened

0:23:48.280 --> 0:23:51.040
<v Speaker 9>since two thousand and one. The second thing he said

0:23:51.200 --> 0:23:56.120
<v Speaker 9>is that iPhone revenue growth as well as services would accelerate.

0:23:56.400 --> 0:23:58.200
<v Speaker 9>So that's going to mean that you're going to see

0:23:58.480 --> 0:24:02.240
<v Speaker 9>more growth for services and the iPhone in the fourth quarter.

0:24:02.320 --> 0:24:05.000
<v Speaker 9>So that means the iPhone had Q three decline of

0:24:05.040 --> 0:24:07.440
<v Speaker 9>about two and a half percent, it'll be less than

0:24:07.440 --> 0:24:09.359
<v Speaker 9>that or maybe we'll see some growth thanks to the

0:24:09.359 --> 0:24:12.080
<v Speaker 9>iPhone fifteen. The third thing he said is that the

0:24:12.080 --> 0:24:15.160
<v Speaker 9>iPad and Mac would continue their declines and they would

0:24:15.200 --> 0:24:19.000
<v Speaker 9>both fall double digit percentage points. Now that makes sense

0:24:19.080 --> 0:24:22.320
<v Speaker 9>given that new max are not coming out until later

0:24:23.280 --> 0:24:25.320
<v Speaker 9>in the quarter, right, They're not coming out or later

0:24:25.359 --> 0:24:27.520
<v Speaker 9>in the year. They're not coming out until the first quarter.

0:24:27.960 --> 0:24:31.080
<v Speaker 9>And I'm not expecting any major iPad news until calendar

0:24:31.119 --> 0:24:34.720
<v Speaker 9>twenty twenty four, which is also in the fiscal quarter

0:24:34.800 --> 0:24:35.560
<v Speaker 9>after Q four.

0:24:37.000 --> 0:24:39.800
<v Speaker 2>Bloomberg's Mark Guban not just getting the innings breakdown, but

0:24:39.840 --> 0:24:42.399
<v Speaker 2>weaving in his lacest reporting as well and all things Apple,

0:24:42.480 --> 0:24:45.400
<v Speaker 2>thank you very much. The other top story is Amazon

0:24:45.480 --> 0:24:49.760
<v Speaker 2>joining us now Bloomberg Spenser Sofa out of Seattle. Wow,

0:24:50.200 --> 0:24:52.719
<v Speaker 2>the Andy Jesse effects. He has really pulled it out

0:24:52.800 --> 0:24:57.560
<v Speaker 2>the bag. What for you is the biggest takeaway, Spencer, Well.

0:24:57.640 --> 0:24:59.880
<v Speaker 10>It's hard to narrow to any one one particular thing.

0:25:00.000 --> 0:25:03.560
<v Speaker 10>It was more that everything was was, you know, kind

0:25:03.600 --> 0:25:06.160
<v Speaker 10>of firing on all pistons. So if we look back

0:25:06.200 --> 0:25:09.720
<v Speaker 10>to the first quarter, analysts were worried because they divulged

0:25:09.720 --> 0:25:14.080
<v Speaker 10>at that time that cloud sales continued to decelerate, that

0:25:14.119 --> 0:25:16.680
<v Speaker 10>they were seeing the softness. So a big takeaway from

0:25:16.680 --> 0:25:19.879
<v Speaker 10>this print is that investors kind of expect that cloud

0:25:19.880 --> 0:25:21.919
<v Speaker 10>computing sales for Amazon or at kind of the bottom

0:25:21.920 --> 0:25:22.880
<v Speaker 10>of the trough and they're going.

0:25:22.840 --> 0:25:25.480
<v Speaker 6>To kind of keep you know, could come back.

0:25:26.200 --> 0:25:28.400
<v Speaker 10>The other thing is on the poor e commerce business,

0:25:28.720 --> 0:25:32.159
<v Speaker 10>is that we're really seeing the benefits of all of

0:25:32.200 --> 0:25:35.280
<v Speaker 10>the cost cutting that Andy Jasse has been doing. You know,

0:25:35.320 --> 0:25:39.440
<v Speaker 10>they laid off about twenty seven thousand corporate employees. They've

0:25:39.440 --> 0:25:43.360
<v Speaker 10>been slashing a lot of these kind of experimental projects

0:25:43.400 --> 0:25:47.639
<v Speaker 10>that are seen as not not yielding returns anytime soon.

0:25:48.040 --> 0:25:51.960
<v Speaker 10>And so I think that the print, which had a

0:25:52.040 --> 0:25:56.080
<v Speaker 10>beat on profits for the second quarter and also an

0:25:56.119 --> 0:25:59.600
<v Speaker 10>expectation to be you know, the street was looking for

0:25:59.720 --> 0:26:03.600
<v Speaker 10>and quarter, just shows that those things are paying often.

0:26:03.640 --> 0:26:06.600
<v Speaker 10>That Jazz is bringing a sense of a sense of discipline,

0:26:06.920 --> 0:26:11.040
<v Speaker 10>whereas his predecessor, Jeff Bezos, you know, kind of ran

0:26:11.119 --> 0:26:14.399
<v Speaker 10>Amazon is like almost like a VC fund, you know,

0:26:14.560 --> 0:26:17.199
<v Speaker 10>just lots of lots of scattered projects going on at

0:26:17.240 --> 0:26:20.920
<v Speaker 10>any time to see what would rise, and Jess is

0:26:21.000 --> 0:26:21.920
<v Speaker 10>kind of clamping down on that.

0:26:23.119 --> 0:26:27.240
<v Speaker 2>You know, we went into earnings knowing AWS Amazon Web Services,

0:26:27.280 --> 0:26:30.159
<v Speaker 2>the cloud unit is going to be important. It always is.

0:26:30.600 --> 0:26:32.960
<v Speaker 2>But there is a big portion of the Bloomberg technology

0:26:33.000 --> 0:26:36.439
<v Speaker 2>audience out there that aren't familiar with a WS spencer.

0:26:36.480 --> 0:26:39.280
<v Speaker 2>You know they know Amazon is the company that magically

0:26:39.320 --> 0:26:43.639
<v Speaker 2>delivers packages to their DOORSET just explain why AWS was

0:26:43.680 --> 0:26:46.000
<v Speaker 2>important and how it performed in the quarter.

0:26:47.240 --> 0:26:50.960
<v Speaker 10>Well, for years now, Amazon's cloud computing business and this

0:26:51.080 --> 0:26:55.880
<v Speaker 10>is basically people renting space on Amazon's in Amazon data

0:26:55.920 --> 0:27:00.320
<v Speaker 10>centers that the access via the Internet. For a year now,

0:27:00.320 --> 0:27:03.919
<v Speaker 10>it's basically been the primary profit engine of Amazon. Whereas

0:27:03.920 --> 0:27:06.320
<v Speaker 10>the e commerce business, you know, it's up and down.

0:27:06.359 --> 0:27:09.359
<v Speaker 10>It's profitable and then it's not profitable. And a w

0:27:09.480 --> 0:27:11.679
<v Speaker 10>US is kind of thing that's that's been sustaining it

0:27:11.720 --> 0:27:15.240
<v Speaker 10>and also growing at a healthy clip for years, but

0:27:15.359 --> 0:27:19.440
<v Speaker 10>started started slowing down because if there was as there

0:27:19.480 --> 0:27:23.280
<v Speaker 10>was some uneasiness in the economy, Uh, folks that were

0:27:23.280 --> 0:27:26.480
<v Speaker 10>buying a w U S services were pulling back.

0:27:26.720 --> 0:27:29.240
<v Speaker 6>We're pulling back on that investment now.

0:27:29.320 --> 0:27:33.080
<v Speaker 10>And especially with all of the interest in artificial intelligence,

0:27:33.480 --> 0:27:36.040
<v Speaker 10>Amazon's trying to position itself as a key place to

0:27:36.760 --> 0:27:41.000
<v Speaker 10>access tools for artificial intelligence, and they see that as

0:27:41.040 --> 0:27:44.920
<v Speaker 10>a as a boost to their cloud computing business. Even

0:27:44.960 --> 0:27:46.920
<v Speaker 10>though some folks think maybe they're getting beat a little

0:27:46.960 --> 0:27:50.760
<v Speaker 10>bit by by Microsoft, but it's still an opportunity for

0:27:50.840 --> 0:27:54.639
<v Speaker 10>them and the cloud computing division is just going to

0:27:54.680 --> 0:27:58.199
<v Speaker 10>be something investors will be will be watching for some

0:27:58.320 --> 0:27:58.919
<v Speaker 10>type of company.

0:27:59.800 --> 0:28:04.560
<v Speaker 2>Alright, Bloomberg Spencer Soper with the most fantastic shirt on

0:28:04.600 --> 0:28:08.240
<v Speaker 2>television this Friday, Thank you to break down all things Amazon.

0:28:08.560 --> 0:28:11.480
<v Speaker 2>All right, coming up here on Bloomberg Technology, so many

0:28:11.480 --> 0:28:14.280
<v Speaker 2>more earnings to recap. We'll hear from Matt Culkins, the

0:28:14.280 --> 0:28:18.000
<v Speaker 2>founder and CEO cloud computing company Appyan, about its second

0:28:18.040 --> 0:28:25.879
<v Speaker 2>quarter results. An updated outlook. This is Bloomberg actually before

0:28:25.880 --> 0:28:28.520
<v Speaker 2>we had to break. Federal Reserve Bank of Atlanta president

0:28:28.640 --> 0:28:33.000
<v Speaker 2>Raphael bost It caught up with Bloomberg's David Weston in Aspen, Colorado,

0:28:33.400 --> 0:28:38.080
<v Speaker 2>weighing in on his thoughts generative AI. Have a listener what.

0:28:37.960 --> 0:28:40.600
<v Speaker 4>I would say on the generative AI. It is happening

0:28:40.680 --> 0:28:43.479
<v Speaker 4>so fast, and change is happening so fast. So this

0:28:43.520 --> 0:28:46.240
<v Speaker 4>is really a frontier We're going to have to We're

0:28:46.280 --> 0:28:48.920
<v Speaker 4>going to frankly do new things and different things to

0:28:48.960 --> 0:28:50.960
<v Speaker 4>try to keep up with it, because it is the

0:28:51.080 --> 0:28:53.560
<v Speaker 4>question that will I think, drive a lot of what

0:28:53.680 --> 0:29:08.280
<v Speaker 4>happens in our economy for the next several years.

0:29:10.600 --> 0:29:13.959
<v Speaker 2>So many companies are chasing the big large cap stocks

0:29:13.960 --> 0:29:17.560
<v Speaker 2>and the artificial intelligence race cloud computing company Appian, though

0:29:17.640 --> 0:29:20.920
<v Speaker 2>says it's in a different race to establish a distinct

0:29:20.960 --> 0:29:23.920
<v Speaker 2>AI future. The company also posting second quarter sales the

0:29:23.960 --> 0:29:27.440
<v Speaker 2>top testimates and narrowed it's adjusted loss per share forecast

0:29:27.760 --> 0:29:30.680
<v Speaker 2>for the full year. Joining us now Appian CEO Matt Hawkins,

0:29:30.840 --> 0:29:34.160
<v Speaker 2>along with our very own Alex Brinker out of Los Angeles,

0:29:34.400 --> 0:29:37.800
<v Speaker 2>find this really interesting. Matt, there's a real focus on

0:29:37.920 --> 0:29:41.680
<v Speaker 2>the cloud environment right now. Your cloud subscription business grew

0:29:41.760 --> 0:29:44.800
<v Speaker 2>thirty percent year on year in the court of gone.

0:29:44.920 --> 0:29:46.480
<v Speaker 2>What was the main driver of that.

0:29:48.400 --> 0:29:51.320
<v Speaker 11>Well, there's steady interest in our ability to manage the

0:29:51.360 --> 0:29:55.840
<v Speaker 11>way a process works across an organization. We coordinate mission

0:29:55.840 --> 0:29:59.720
<v Speaker 11>critical processes for major customers around the world, and there's

0:30:00.080 --> 0:30:01.920
<v Speaker 11>sustained demand for that, particularly in.

0:30:01.920 --> 0:30:02.560
<v Speaker 2>The age of AI.

0:30:03.800 --> 0:30:07.120
<v Speaker 12>And Matt, looking across the industry, cloud businesses have kind

0:30:07.120 --> 0:30:09.080
<v Speaker 12>of had a tough quarter. You guys seem to be

0:30:09.120 --> 0:30:12.840
<v Speaker 12>a bright spot in general cloud spending. Do you think

0:30:12.880 --> 0:30:16.040
<v Speaker 12>we've kind of reached the bottom of this challenging time

0:30:16.280 --> 0:30:17.640
<v Speaker 12>in the current economic environment.

0:30:18.840 --> 0:30:23.120
<v Speaker 11>I think spend follows productivity gains, and particularly with AI,

0:30:23.320 --> 0:30:26.040
<v Speaker 11>automation as a sector is going to deliver powerful new

0:30:26.080 --> 0:30:29.760
<v Speaker 11>productivity gains, and that's going to pave the way for

0:30:29.840 --> 0:30:30.760
<v Speaker 11>new spending levels.

0:30:31.720 --> 0:30:34.840
<v Speaker 12>Matt, when you talked about your approach to AI with

0:30:34.960 --> 0:30:38.280
<v Speaker 12>investors and analysts yesterday on your earnings call, I was

0:30:38.320 --> 0:30:42.000
<v Speaker 12>really struck by something you said that you think that companies,

0:30:42.160 --> 0:30:45.880
<v Speaker 12>organizations like yours and your clients should be bringing algorithms

0:30:45.920 --> 0:30:48.480
<v Speaker 12>and training them in house. Now that's a different approach

0:30:48.560 --> 0:30:50.320
<v Speaker 12>than we've seen from the likes of Meta, who have

0:30:50.320 --> 0:30:53.320
<v Speaker 12>been kind of evangelizing open sourcing artificial intelligence.

0:30:53.840 --> 0:30:54.680
<v Speaker 6>Can you kind of.

0:30:54.600 --> 0:30:57.240
<v Speaker 12>Explain a little bit of your take on this idea

0:30:57.400 --> 0:31:00.880
<v Speaker 12>of bringing everything in house. When it comes to organizations

0:31:00.880 --> 0:31:02.040
<v Speaker 12>bringing AI into.

0:31:01.960 --> 0:31:06.960
<v Speaker 11>Their businesses, we typically work with large organizations, mission critical

0:31:07.080 --> 0:31:12.320
<v Speaker 11>organizations with the regulated industry sensitive data. For those customers,

0:31:12.520 --> 0:31:16.000
<v Speaker 11>a public AI model doesn't make sense. It doesn't make

0:31:16.040 --> 0:31:18.720
<v Speaker 11>sense to send your data across the Internet. It doesn't

0:31:18.720 --> 0:31:22.200
<v Speaker 11>make sense to cultivate an algorithm that you don't own

0:31:22.600 --> 0:31:24.880
<v Speaker 11>and that you could lose if you lost your contract

0:31:24.880 --> 0:31:28.520
<v Speaker 11>with a big tech vendor. These CIOs and these organizations

0:31:28.560 --> 0:31:30.680
<v Speaker 11>are going to need the benefit of AI, but they're

0:31:30.680 --> 0:31:33.040
<v Speaker 11>going to need it on their own terms. They're going

0:31:33.080 --> 0:31:36.200
<v Speaker 11>to need to preserve their own information, which is their

0:31:36.200 --> 0:31:38.920
<v Speaker 11>most valuable asset. They're going to need to own that

0:31:39.080 --> 0:31:41.200
<v Speaker 11>AI algorithm that they've helped to create.

0:31:41.880 --> 0:31:43.520
<v Speaker 6>We are going to enable that.

0:31:43.680 --> 0:31:46.440
<v Speaker 11>We see that as a parallel market to the AI

0:31:46.520 --> 0:31:49.760
<v Speaker 11>that everybody's talking about. We think private AI is its

0:31:49.840 --> 0:31:53.240
<v Speaker 11>own objective and it's going to appeal to a healthy

0:31:53.320 --> 0:31:56.000
<v Speaker 11>section sector of our customers.

0:31:57.080 --> 0:31:59.480
<v Speaker 12>And Matt if this last starting season is any guide

0:31:59.800 --> 0:32:03.320
<v Speaker 12>for all of the large cloud companies, say Meta Alphabet,

0:32:03.400 --> 0:32:06.800
<v Speaker 12>Keeping AI or housing AI and cloud is expensive. It

0:32:06.840 --> 0:32:09.360
<v Speaker 12>requires lots of servers, lots of compute power, and it

0:32:09.360 --> 0:32:12.240
<v Speaker 12>also requires highly technical individuals to make this happen.

0:32:12.560 --> 0:32:13.920
<v Speaker 2>So are you kind of saying.

0:32:13.640 --> 0:32:15.840
<v Speaker 12>That as you look out across your client base, these

0:32:15.840 --> 0:32:18.440
<v Speaker 12>folks with sensitive data that they're going to have to

0:32:18.800 --> 0:32:21.760
<v Speaker 12>kind of build this tech infrastructure and house hire these

0:32:21.760 --> 0:32:25.480
<v Speaker 12>talented folks in house. How does this evolution look internally

0:32:25.920 --> 0:32:28.800
<v Speaker 12>at businesses if they take this private AI approach?

0:32:29.840 --> 0:32:33.920
<v Speaker 11>There is publicly available AI that's easy to source. What

0:32:33.960 --> 0:32:36.120
<v Speaker 11>you need then is to train or fine tune it

0:32:36.240 --> 0:32:40.280
<v Speaker 11>on internal data. That's the tricky part, and that's where

0:32:40.320 --> 0:32:43.800
<v Speaker 11>we plan to spend most of our energy helping by

0:32:43.880 --> 0:32:48.479
<v Speaker 11>collecting data sets that span the enterprise, arranging them and

0:32:48.520 --> 0:32:52.520
<v Speaker 11>then training them automatically, using them to train data to

0:32:52.800 --> 0:32:57.600
<v Speaker 11>AI algorithms automatically. We're going to facilitate that step from

0:32:57.880 --> 0:33:02.320
<v Speaker 11>merely having a general capble AI platforms sourced from outside

0:33:02.640 --> 0:33:06.760
<v Speaker 11>and then cultivating a unique AI intelligence based on that

0:33:07.080 --> 0:33:10.080
<v Speaker 11>by training it on your own data. That's the hurdle

0:33:10.120 --> 0:33:12.880
<v Speaker 11>that we're going to focus on getting our customers across.

0:33:14.400 --> 0:33:16.600
<v Speaker 2>Matt At the heart of this story is the question,

0:33:16.840 --> 0:33:22.640
<v Speaker 2>what is Appian's technological competence or point of difference from

0:33:22.680 --> 0:33:26.080
<v Speaker 2>anyone else out there offering the ability to train a

0:33:26.120 --> 0:33:28.720
<v Speaker 2>large language model in house or through a third party.

0:33:29.760 --> 0:33:31.880
<v Speaker 6>Appian does two things, if I may say so.

0:33:32.120 --> 0:33:35.680
<v Speaker 11>The best one of those is we do process. We

0:33:35.760 --> 0:33:38.760
<v Speaker 11>route work from one worker to another when some of

0:33:38.760 --> 0:33:42.160
<v Speaker 11>those workers are digital. AI is a new digital worker,

0:33:42.200 --> 0:33:44.080
<v Speaker 11>and we're going to have to route a lot of work.

0:33:44.240 --> 0:33:46.360
<v Speaker 11>In every business that uses AI, you're going to be

0:33:46.440 --> 0:33:48.440
<v Speaker 11>routing work to and from AI. So that's one of

0:33:48.440 --> 0:33:50.720
<v Speaker 11>our big edges. And then the other one is our

0:33:50.760 --> 0:33:54.000
<v Speaker 11>mastery of data. We have a data fabric that connects

0:33:54.040 --> 0:33:56.160
<v Speaker 11>all the data in an enterprise and allows you to

0:33:56.200 --> 0:33:59.080
<v Speaker 11>gather custom data sets for training and AI. We're going

0:33:59.080 --> 0:34:01.400
<v Speaker 11>to rely heavily on those two features to give us

0:34:01.400 --> 0:34:04.240
<v Speaker 11>an advantage in the opening world of private AI.

0:34:05.440 --> 0:34:08.960
<v Speaker 2>All right, happy and CEO Matt Holkins and Bloomberg's Alex Brinka,

0:34:09.040 --> 0:34:11.560
<v Speaker 2>thanks to you both, and a happy Friday. All right

0:34:11.560 --> 0:34:14.359
<v Speaker 2>here on Bloomberg Technology, it is time for talking tech.

0:34:14.400 --> 0:34:18.520
<v Speaker 2>First up, Apple, Samsung, and HP are freezing new imports

0:34:18.520 --> 0:34:22.160
<v Speaker 2>of laptops and tablets into India. The South Asian country

0:34:22.200 --> 0:34:26.359
<v Speaker 2>abruptly banned in boundshipments without a license, which surprised some

0:34:26.400 --> 0:34:29.800
<v Speaker 2>of the world's biggest PC makers that according to unnamed sources,

0:34:29.840 --> 0:34:32.600
<v Speaker 2>tech firms are now engaging with New Delhi on how

0:34:32.640 --> 0:34:36.840
<v Speaker 2>they're going to obtain licenses quickly. Plus, Qualcom and NXP

0:34:37.000 --> 0:34:39.960
<v Speaker 2>Semi are teaming up in order to rival the likes

0:34:39.960 --> 0:34:43.040
<v Speaker 2>of SoftBank's arm. The chip designers are working with other

0:34:43.080 --> 0:34:46.920
<v Speaker 2>firms to fund a new company specializing in risk V

0:34:47.160 --> 0:34:51.560
<v Speaker 2>technologies for chip designs. The unnamed business will initially focus

0:34:51.760 --> 0:34:55.760
<v Speaker 2>on applications for cars. And a workers' union is accusing

0:34:55.840 --> 0:34:58.960
<v Speaker 2>Alphabet of illegally ending contracts for a host of Google

0:34:59.040 --> 0:35:02.960
<v Speaker 2>help workers that we're trying to unionize organize as Father

0:35:03.040 --> 0:35:06.520
<v Speaker 2>complaint with the National Labor Relations Board, accusing the Internet

0:35:06.520 --> 0:35:10.680
<v Speaker 2>Giant of retaliation against a number of writers, graphic designers,

0:35:10.840 --> 0:35:14.920
<v Speaker 2>and launch coordinators responsible for AI related tasks at the

0:35:15.000 --> 0:35:26.480
<v Speaker 2>company payments company, shift For raised its outlook for the

0:35:26.520 --> 0:35:29.680
<v Speaker 2>year after reporting record results in the second quarter. Joining

0:35:29.719 --> 0:35:32.400
<v Speaker 2>us for more his Shift Force founder CEO Jared Isaacman,

0:35:32.440 --> 0:35:34.640
<v Speaker 2>who we also know on this program of course as

0:35:34.640 --> 0:35:38.000
<v Speaker 2>an astronaut and jet pilot. Jared, good morning to you.

0:35:38.320 --> 0:35:40.920
<v Speaker 2>What gave you the confidence to raise guidance?

0:35:42.080 --> 0:35:44.479
<v Speaker 6>Hey, Ed, thanks for having me on the show.

0:35:45.080 --> 0:35:47.160
<v Speaker 13>It's a great question, right because you think about the

0:35:47.200 --> 0:35:49.719
<v Speaker 13>macro picture right now and there's a lot of moving pieces.

0:35:50.800 --> 0:35:53.160
<v Speaker 13>But you know, shift for his growth largely comes from

0:35:53.200 --> 0:35:55.399
<v Speaker 13>winning share of a very large addressable market. I mean,

0:35:55.440 --> 0:35:59.400
<v Speaker 13>we grew payment volume sixty percent year over year. That's

0:35:59.440 --> 0:36:02.319
<v Speaker 13>obviously not very driven by same store sales. I mean,

0:36:02.360 --> 0:36:04.200
<v Speaker 13>that's that's a factor of just taking a lot more

0:36:04.200 --> 0:36:06.520
<v Speaker 13>customers now than we had in the year prior. And

0:36:06.560 --> 0:36:09.799
<v Speaker 13>that's and that's really what's driving the the raise to

0:36:09.840 --> 0:36:12.080
<v Speaker 13>our outlook is we're winning a lot of share across

0:36:12.160 --> 0:36:15.000
<v Speaker 13>all our key verticals, and we're also expanding internationally, so

0:36:15.040 --> 0:36:17.160
<v Speaker 13>we're able to take all the products and services that

0:36:17.239 --> 0:36:19.480
<v Speaker 13>work for us here in the US and bring them

0:36:19.480 --> 0:36:21.600
<v Speaker 13>into new markets, so that that's a large part of

0:36:21.600 --> 0:36:23.560
<v Speaker 13>the confidence going into the guidance lift.

0:36:24.960 --> 0:36:27.799
<v Speaker 2>There was two items on the call that caught my eye,

0:36:27.800 --> 0:36:31.680
<v Speaker 2>and it's an issue of technology, but fees. And you

0:36:31.760 --> 0:36:33.920
<v Speaker 2>kind of cooled out some of your competitors over the

0:36:33.960 --> 0:36:37.680
<v Speaker 2>issues of fees in the context of hotels restaurants.

0:36:37.880 --> 0:36:42.600
<v Speaker 13>Why yeah, I think, first of all, we have some

0:36:42.640 --> 0:36:45.279
<v Speaker 13>awesome competitors and they're doing great, and they're going to

0:36:45.320 --> 0:36:47.720
<v Speaker 13>continue to you know, win a lot of share, especially

0:36:47.760 --> 0:36:49.920
<v Speaker 13>within the restaurant vertical. But you know, there was you know,

0:36:49.960 --> 0:36:52.840
<v Speaker 13>a very public misstep in which, you know, an intent

0:36:53.040 --> 0:36:54.719
<v Speaker 13>by one of our competitors to start charging a lot

0:36:54.719 --> 0:36:57.640
<v Speaker 13>of junk fees directly to consumers for placing online orders.

0:36:57.680 --> 0:36:59.840
<v Speaker 13>And this just isn't the time. I mean, you know,

0:37:00.080 --> 0:37:02.560
<v Speaker 13>economy is on somewhat shaky ground. I mean, hopefully we're

0:37:02.800 --> 0:37:05.440
<v Speaker 13>petting for that soft landing, but I don't think it's

0:37:05.480 --> 0:37:09.080
<v Speaker 13>the time to start penalizing consumers who want to go

0:37:09.120 --> 0:37:11.640
<v Speaker 13>out and need or do a takeout order and whatnot.

0:37:11.680 --> 0:37:15.040
<v Speaker 13>So you know, we did the exact opposite. We said, look,

0:37:15.040 --> 0:37:18.440
<v Speaker 13>any of these restaurant customers that aren't happy with where

0:37:18.440 --> 0:37:20.480
<v Speaker 13>they're at, we'll pay you five thousand to move over

0:37:20.520 --> 0:37:23.319
<v Speaker 13>to shift for and instead of penalizing you for online ordering,

0:37:23.360 --> 0:37:25.319
<v Speaker 13>we'll give you a dollar for every online order during

0:37:25.360 --> 0:37:26.360
<v Speaker 13>the promotion period.

0:37:27.280 --> 0:37:28.759
<v Speaker 6>And we can do that because we're profitable.

0:37:28.840 --> 0:37:31.040
<v Speaker 13>I mean, you know, we grew even to sixty eight

0:37:31.040 --> 0:37:33.480
<v Speaker 13>percent year over year. You know, we have high fifty

0:37:33.520 --> 0:37:37.720
<v Speaker 13>percent free cash flow conversion. We don't need to price

0:37:37.800 --> 0:37:40.359
<v Speaker 13>and fee our way to profitability like others out there.

0:37:40.360 --> 0:37:42.400
<v Speaker 13>In fact, we can turn around to put some of

0:37:42.400 --> 0:37:43.840
<v Speaker 13>that capital to work when it's needed.

0:37:44.960 --> 0:37:47.000
<v Speaker 2>Jared, most of the interactions between you and I have

0:37:47.040 --> 0:37:49.759
<v Speaker 2>been in the context of you being an astronaut. I

0:37:49.800 --> 0:37:52.640
<v Speaker 2>have a few key questions before we lose you. Does

0:37:52.680 --> 0:37:55.479
<v Speaker 2>Polaris Dawn happen before the end of this year?

0:37:57.400 --> 0:38:00.520
<v Speaker 13>It's probably a very well researched question. Look, we hope, so,

0:38:00.640 --> 0:38:02.960
<v Speaker 13>I mean that's you know, we're still aiming, you know,

0:38:03.000 --> 0:38:05.200
<v Speaker 13>officially towards the end of the year. But as you know,

0:38:05.400 --> 0:38:08.240
<v Speaker 13>you know, the Player's program is a research development type initiative.

0:38:08.239 --> 0:38:11.160
<v Speaker 13>We're building things that haven't been done in fifty years

0:38:11.200 --> 0:38:12.920
<v Speaker 13>since we last walked on the Moon, and some things

0:38:12.960 --> 0:38:15.279
<v Speaker 13>are just completely brand new and that puts some risks

0:38:15.280 --> 0:38:17.759
<v Speaker 13>in the timelines. But when it does fly, you know,

0:38:17.880 --> 0:38:21.440
<v Speaker 13>it'll be a very exciting mission. And yeah, we're still hopeful.

0:38:21.440 --> 0:38:22.239
<v Speaker 6>Towards the end of the year.

0:38:22.960 --> 0:38:26.200
<v Speaker 2>You've already done the highest altitude SpaceX all bit. We

0:38:26.640 --> 0:38:28.920
<v Speaker 2>told that story in the show. Just very quickly explain

0:38:29.000 --> 0:38:32.719
<v Speaker 2>the work you're doing on space suits, the technology development

0:38:32.800 --> 0:38:33.560
<v Speaker 2>you're involved in.

0:38:34.280 --> 0:38:36.759
<v Speaker 13>Yeah, so this next mission coming up, polarist on is

0:38:36.760 --> 0:38:40.440
<v Speaker 13>really exciting. It'll be you know, the highest Earth altitude

0:38:40.520 --> 0:38:43.400
<v Speaker 13>ever flown, fourteen hundred kilometers, so it'll be the farthest

0:38:43.400 --> 0:38:45.600
<v Speaker 13>that humans will have gone from the Earth since the

0:38:45.640 --> 0:38:47.560
<v Speaker 13>last time we walked on the Moon fifty years ago.

0:38:48.239 --> 0:38:50.800
<v Speaker 13>Two of our crew members, Sarah and Anna, will be

0:38:50.840 --> 0:38:53.200
<v Speaker 13>the women who have journeyed and explored farthest from Earth,

0:38:53.200 --> 0:38:55.279
<v Speaker 13>which is very cool. Then we're going to come down

0:38:55.320 --> 0:38:57.600
<v Speaker 13>in altitude. We're going to vent down the cabin and

0:38:57.600 --> 0:39:00.480
<v Speaker 13>do a space walk with a brand new spacesuit, a

0:39:00.560 --> 0:39:02.799
<v Speaker 13>generation of which of the suits will be testing, which

0:39:02.800 --> 0:39:04.759
<v Speaker 13>are the first new suits in forty years, might be

0:39:04.880 --> 0:39:07.440
<v Speaker 13>what people are wearing on the Moon in Mars someday,

0:39:07.440 --> 0:39:10.080
<v Speaker 13>which is pretty awesome. And then we're going to test

0:39:10.080 --> 0:39:13.880
<v Speaker 13>a new constellation of satellites out laser to laser communication

0:39:13.920 --> 0:39:16.640
<v Speaker 13>with Starling satellites and do about five days of science

0:39:16.640 --> 0:39:17.160
<v Speaker 13>and research.

0:39:17.840 --> 0:39:20.360
<v Speaker 2>All right, chift Fall has found a CEO, Jerreedisingman. We

0:39:20.360 --> 0:39:22.799
<v Speaker 2>are also watching on Polaris stare and thank you so much,

0:39:23.320 --> 0:39:25.560
<v Speaker 2>thanks for having me. All right. Next, so lots of

0:39:25.560 --> 0:39:28.880
<v Speaker 2>digest out of Nikola, shares falling after reporting earnings and revenue,

0:39:28.920 --> 0:39:31.720
<v Speaker 2>and a deliveries outlook that's been cut in recent times.

0:39:31.719 --> 0:39:35.240
<v Speaker 2>But more interesting, a new CEO who's also a familiar

0:39:35.280 --> 0:39:38.439
<v Speaker 2>face joining us now out of Bloomberg's Detroit bureau. David Welch. David,

0:39:38.480 --> 0:39:41.320
<v Speaker 2>you and I have covered this story closely. Steve Gersky

0:39:41.760 --> 0:39:44.560
<v Speaker 2>is now CEO of Nikola. What's happened?

0:39:45.880 --> 0:39:48.319
<v Speaker 14>So look at Mike close Schelder, who was Steve's hand

0:39:48.360 --> 0:39:53.160
<v Speaker 14>picked CEO coming out of GM's former German opal unit.

0:39:53.200 --> 0:39:55.879
<v Speaker 14>They'd worked together there years ago. He was the car

0:39:55.960 --> 0:39:57.799
<v Speaker 14>guy who was the engineer who was going to come

0:39:57.840 --> 0:40:00.960
<v Speaker 14>in and make all of this happen. And he's had

0:40:01.480 --> 0:40:03.640
<v Speaker 14>some issue with family that he's going back to Germany.

0:40:03.640 --> 0:40:06.880
<v Speaker 14>I believe to take care of. And so Gersky is

0:40:06.880 --> 0:40:11.120
<v Speaker 14>stepping out of the non executive chairman's job back into

0:40:11.120 --> 0:40:13.440
<v Speaker 14>the CEO's role, and he's going to be an operating guy.

0:40:13.480 --> 0:40:16.000
<v Speaker 14>He's even, I guess, going to have a place down

0:40:16.000 --> 0:40:18.799
<v Speaker 14>in Arizona where the company is Steve Woods in New York,

0:40:18.840 --> 0:40:20.799
<v Speaker 14>and it's going to spend a lot of time down there.

0:40:20.840 --> 0:40:23.320
<v Speaker 14>So he's going to do He's not an interim CEO.

0:40:23.400 --> 0:40:25.920
<v Speaker 14>He's going to do this as long as it takes

0:40:25.680 --> 0:40:29.439
<v Speaker 14>to get the company really moving and really going quite

0:40:29.440 --> 0:40:29.640
<v Speaker 14>a bit.

0:40:29.640 --> 0:40:32.160
<v Speaker 2>She's a surprise, right, This was a surprise for both

0:40:32.160 --> 0:40:34.400
<v Speaker 2>of us this morning. The context is that he was

0:40:34.440 --> 0:40:37.600
<v Speaker 2>at the helm of the spac Vecto IQ that took

0:40:37.680 --> 0:40:40.520
<v Speaker 2>Nikola public. He was involved in all of Trevor Milton's

0:40:41.120 --> 0:40:43.400
<v Speaker 2>rollercoaster saga that you and I have covered so closely.

0:40:43.440 --> 0:40:46.480
<v Speaker 2>Bloomberg's David Welch out of Detroit, thank you so much.

0:40:47.080 --> 0:40:49.920
<v Speaker 2>That does it. I'm afraid for this edition of Bloomberg Technology.

0:40:49.920 --> 0:40:54.080
<v Speaker 2>It's just been an immense week, so earning's heavy Apple Amazon.

0:40:54.400 --> 0:40:56.480
<v Speaker 2>We also had other numbers earlier in the week. A

0:40:56.520 --> 0:40:59.840
<v Speaker 2>lot to recap therefore, so don't forget about our podcast.

0:41:00.000 --> 0:41:03.759
<v Speaker 2>Wherever you get your podcasts, we publish on Apple, Spotify,

0:41:03.920 --> 0:41:08.040
<v Speaker 2>and iHeart, but also on all the existing Bloomberg platforms.

0:41:08.200 --> 0:41:12.000
<v Speaker 2>The thing is, the earning story continues into next week,

0:41:12.320 --> 0:41:15.120
<v Speaker 2>so much more to refocus on as well, particularly in

0:41:15.160 --> 0:41:20.600
<v Speaker 2>the field of AI. From San Francisco. This is Bloomberg Technology.