WEBVTT - Why we need a COVID memorial day 

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<v Speaker 1>I can't help but look at this as a dramatic

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<v Speaker 1>human failure. In the long term, I think we have

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<v Speaker 1>to basically say how much we've failed and figure out

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<v Speaker 1>how we're going to do better next time. And I

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<v Speaker 1>think doing better next time we could say, let's start

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<v Speaker 1>trusting each other and caring about each other. You know,

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<v Speaker 1>it's it's a real test of how much do we

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<v Speaker 1>care about sacrificing of ourselves, not going out, not seeing

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<v Speaker 1>our friends, and so on for the good of other people.

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<v Speaker 1>Has pushed so many of us to the brink that

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<v Speaker 1>collectively it feels like this year cannot end soon enough.

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<v Speaker 1>I report on politics, I report on business, I report

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<v Speaker 1>on breaking news and culture, and over the last ten

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<v Speaker 1>months it has been an extraordinary time for this country.

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<v Speaker 1>One of the big issues, though, when the clock strikes

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<v Speaker 1>midnight and hits our problems aren't over. We are in

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<v Speaker 1>a national crisis. Look at how we've responded to COVID.

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<v Speaker 1>In many ways we have absolutely failed. So here we are,

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<v Speaker 1>with the new year ahead of us. I want to

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<v Speaker 1>ask the question, what can we do to be better, smarter,

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<v Speaker 1>behave better as individuals, as communities, as governments, as businesses.

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<v Speaker 1>On this episode, of Modern Rules. We're looking at what

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<v Speaker 1>motivates people in a crisis and what our response to

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<v Speaker 1>COVID can teach us about our own human behavior. I'm

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<v Speaker 1>Stephanie Rule, MSNBC Anchor, NBC News Senior correspondent, and this

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<v Speaker 1>is Modern Rules, a podcast from NBC Think and I

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<v Speaker 1>Heart Radio. Right now, We're in a situation where our

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<v Speaker 1>behavior impacts our friends, our neighbors, are coworkers, health, their lives,

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<v Speaker 1>their livelihoods. So how are we behaving? To dive into

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<v Speaker 1>this topic, I'm joined by one of my absolute favorites,

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<v Speaker 1>Dan Arielli, an expert on human behavior here. He's a

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<v Speaker 1>professor of psychology and behavioral economics at Duke University, So basically,

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<v Speaker 1>Dan is an expert on why we do the things

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<v Speaker 1>we do. Daniel, you have been on my mind for

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<v Speaker 1>the last few weeks because you study human behavior and

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<v Speaker 1>how we respond to COVID, whether we actually isolate, whether

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<v Speaker 1>we contact race, whether we wear a mask that impacts,

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<v Speaker 1>whether this thing spreads. So when you look at the pandemic,

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<v Speaker 1>what stands out the most to you about the way

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<v Speaker 1>we've reacted as a society. I look at it and

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<v Speaker 1>I think we have failed and we felt in so

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<v Speaker 1>many ways. I mean, there many many reasons for the failure,

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<v Speaker 1>and it's not just in the US. But if you

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<v Speaker 1>think about the essence of pandemic, pandemic is what's called

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<v Speaker 1>the social good problem. The problem is that we do

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<v Speaker 1>things that are not just for ourselves in the show term,

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<v Speaker 1>they're good for society in the long term. And comedies

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<v Speaker 1>like that. So if you're in your early entees, your

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<v Speaker 1>chance of dying from COVID is very low. But now

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<v Speaker 1>we tell you, please stay at home, please keep social distancing,

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<v Speaker 1>Please don't go out, not because of you, but because

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<v Speaker 1>it's really bad for other people. Now you have to

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<v Speaker 1>decide to care about other people. And what happened if

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<v Speaker 1>we see some other people who are doing that, So

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<v Speaker 1>we say, are we the only suckers? Like we are

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<v Speaker 1>going to behave well and keep a social distance and

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<v Speaker 1>wash our hands and not go out and do all

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<v Speaker 1>of those things when other people are. We feel that

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<v Speaker 1>we're paying a price, um and nobody else is doing it,

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<v Speaker 1>so then then we don't do it as well. So

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<v Speaker 1>one one big element of this thing is the lack

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<v Speaker 1>of social cohesion. One big element of this is the

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<v Speaker 1>lack of trust and then, of course, the other is

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<v Speaker 1>that it became political and it became a question of

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<v Speaker 1>ideology of yes, mass no masks. People were told do

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<v Speaker 1>not travel over and over and yet airlines saw their

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<v Speaker 1>highest numbers in a year. We might see the same

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<v Speaker 1>thing come Christmas. Why is it so hard for people

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<v Speaker 1>to follow orders? So let's talk about Corona is a

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<v Speaker 1>low probability event, and let's let's think about something else,

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<v Speaker 1>like texting and driving. So imagine that you think the

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<v Speaker 1>probability of texting and driving and something that happens about

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<v Speaker 1>one So it's a lot of probability event, and one

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<v Speaker 1>day you text and drive and nothing happened because the

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<v Speaker 1>probability is very low. What is your experience of that.

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<v Speaker 1>We get description of what's the frighting and not frightening

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<v Speaker 1>from the news from the media, But our experience with

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<v Speaker 1>texting and driving is that it's not that dangerous because

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<v Speaker 1>every time we do it, nothing that happened until it happened,

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<v Speaker 1>and of course it's too late. The same thing is

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<v Speaker 1>true with COVID. But the experience of low probability event

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<v Speaker 1>is is an experience that rewards bad behaved of You

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<v Speaker 1>imagine that in the beginning you're very afraid, and you

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<v Speaker 1>wear a mask, and you wash your hands ten times

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<v Speaker 1>a day, and you keep social distance, and one day

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<v Speaker 1>you forget your mask and nothing happened. Because it's a

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<v Speaker 1>lot of probability, even we say, hey, it's not as dangerous.

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<v Speaker 1>So what happened they experience during CONFID is nothing happened,

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<v Speaker 1>Nothing happened, nothing happened. It must be not as dangerous,

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<v Speaker 1>or maybe I had it before, or maybe it's not

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<v Speaker 1>as risky, or maybe I don't trust the news. Most

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<v Speaker 1>of the time, when we don't do what we're told,

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<v Speaker 1>we get the wrong lesson. So the experience if it

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<v Speaker 1>was easier to catch COVID, if every time you didn't

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<v Speaker 1>wear a mask, wash your hands, and kept social distance,

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<v Speaker 1>you would get COVID. People would learn very quickly. How

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<v Speaker 1>much to the people around us influence our behavior? Right,

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<v Speaker 1>it seems like some towns and cities almost a h

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<v Speaker 1>mask compliant, and other cities you've got rallies against it.

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<v Speaker 1>People aren't wearing them. There's anger. How much do one's

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<v Speaker 1>community influence how they respond to COVID? From a social perspective,

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<v Speaker 1>we observe more the people who misbehaved in the people

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<v Speaker 1>who behave Think about driving, and let's say you drive

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<v Speaker 1>down some highway and five cars drive extra fast and

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<v Speaker 1>pass you. Do you pay attention to all the cars

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<v Speaker 1>of the speed limit? Not as much. You pay more

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<v Speaker 1>attention to the cards who are breaking the law. And

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<v Speaker 1>the same thing happens with COVID. We are more sensitive

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<v Speaker 1>to the people who are breaking the rule. We pay

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<v Speaker 1>more attention to them, we see them, they become more

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<v Speaker 1>sell And then finally, of course, when some of our

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<v Speaker 1>political leaders or even some celebrities, people in high positions

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<v Speaker 1>of visibility don't adhere year, we we see those as

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<v Speaker 1>very vivid examples. We are dramatically influenced by the people

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<v Speaker 1>around us, and we mostly noticed the people who are

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<v Speaker 1>miss misbehaving. But the second thing you mentioned before unfair.

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<v Speaker 1>And you know, if if I and contributed to the

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<v Speaker 1>public good, and I'm saying, look, I'm sacrificing myself, I'm

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<v Speaker 1>staying at home and so on, but they see other

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<v Speaker 1>people not doing it, why should I do that. One

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<v Speaker 1>of the other things to consider is the loneliness and

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<v Speaker 1>the economic impact. Well, it's those two things that have

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<v Speaker 1>caused so many people not to comply with the rules.

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<v Speaker 1>So are we looking at loneliness or economic impact in

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<v Speaker 1>the wrong way. Imagine somebody who's closing their store or

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<v Speaker 1>only doing delivery on something and they see the person

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<v Speaker 1>next to them opening the restaurant, let's say, serving people inside.

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<v Speaker 1>The other guy said, why am I sacrificing? Why am

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<v Speaker 1>I sacrid finding myself when like these people would get

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<v Speaker 1>sick in my neighbors restaurant. So we also we also

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<v Speaker 1>need the sense that this is something that everybody is doing,

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<v Speaker 1>and when some people are doing it and some people

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<v Speaker 1>are not, the force is also very strong to stop adhering.

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<v Speaker 1>And because we pay more attention to the people who misbehave,

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<v Speaker 1>they become a bigger, bigger issue because they're polluting the

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<v Speaker 1>pool already. And that's a rational reason, right because you say, look,

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<v Speaker 1>I am dropping the bucket. It only makes sense to

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<v Speaker 1>come together as a community if everybody is doing it.

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<v Speaker 1>So so what other people are doing in a pandemic

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<v Speaker 1>is extra important because if we see other people misbehaving,

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<v Speaker 1>we feel like suckers. But has it been a complete

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<v Speaker 1>failure on the part of society, because many, many people

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<v Speaker 1>have dramatically changed their behavior, especially in the early months

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<v Speaker 1>of COVID, for the most part we shut down. So

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<v Speaker 1>on some level, isn't that a massive success that we

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<v Speaker 1>saw in the American people? So I think we we

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<v Speaker 1>started talking about safe behavior in the wrong way. We

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<v Speaker 1>talked about it as saving yourself rather than about hurting

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<v Speaker 1>other people. Right from the beginning, the message should have

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<v Speaker 1>been a public good message, not a personal message, because

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<v Speaker 1>the moment it's personal, it's up to you. You say,

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<v Speaker 1>let's let me decide what's my cost and benefit. But

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<v Speaker 1>it wasn't about that. It was really about the public good,

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<v Speaker 1>and it was about other people catching it. It was

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<v Speaker 1>about the hospital systems being overwhelmed, and and we didn't

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<v Speaker 1>emphasize those enough. So first of all, you know, one

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<v Speaker 1>of the big lessons in social science and behavior economics

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<v Speaker 1>is that the environment matters. And here I have to say,

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<v Speaker 1>I'm very proud that my university a duke, because we

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<v Speaker 1>did lots of things from the beginning to change the environment. So,

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<v Speaker 1>for example, we created a new social contract and we

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<v Speaker 1>said this is not a regular life. We are a community,

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<v Speaker 1>and we are responsible for everybody, and the students are

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<v Speaker 1>responsible for the faculty, and the faculty are responsible for

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<v Speaker 1>the students. And we've done very well, so the number

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<v Speaker 1>of COVID cases was very low. I think we've been

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<v Speaker 1>one of the leaders. But we invested. We I mean

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<v Speaker 1>the university invested a lot of effort saying we're a community,

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<v Speaker 1>we care about each other. So you made it about

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<v Speaker 1>love not punishment. We we made it about love. In fact,

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<v Speaker 1>we had students walking around and if they saw people

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<v Speaker 1>adhering to the rules, they said, thank you, here's a

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<v Speaker 1>vouchue for coffee. We we rewarded good behaviors, and some

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<v Speaker 1>of the professors told me that these students install them,

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<v Speaker 1>please be more careful. There was there was really fantastic caring,

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<v Speaker 1>very very proud of both the thought into all of this.

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<v Speaker 1>Right we were as a university. You know, we know

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<v Speaker 1>something about social science, and it's nice that that we

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<v Speaker 1>used what we know to create a community. I actually

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<v Speaker 1>think in some instances there's been an extraordinary return of community.

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<v Speaker 1>I mean myself when I got sick, you know, an

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<v Speaker 1>outpouring of neighbors who I didn't even know very well.

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<v Speaker 1>We're dropping those casserole dishes at my door from my kids.

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<v Speaker 1>You know, my parents always knew their neighbors, they were

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<v Speaker 1>their friends for years and years. But as time passed

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<v Speaker 1>and we all find our own friends in our phones,

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<v Speaker 1>we stopped talking to our neighbors. Suddenly our neighbors have

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<v Speaker 1>become our lifelines. How about how this has impacted family.

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<v Speaker 1>We are inherently a social animal. And if you think

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<v Speaker 1>about being so lonely for such a long time, what

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<v Speaker 1>are the long term applications of this? I don't know

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<v Speaker 1>what the answer is, but I think that if if

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<v Speaker 1>we had a chance, when you know, the closure have started,

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<v Speaker 1>I think we should have given families advice of what

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<v Speaker 1>you do. All of a sudden, we were thrown into

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<v Speaker 1>a very different environment, and what works and doesn't work

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<v Speaker 1>in this environment is very very different than what we

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<v Speaker 1>needed to do was to help people. I wish we

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<v Speaker 1>had the panel of experts on romantic relationship, a panel

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<v Speaker 1>of experts on education, a panel of experts on this,

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<v Speaker 1>and we would have given people instructions because because it

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<v Speaker 1>is a lot of time to to manage. We'll be

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<v Speaker 1>back after the break. I want to talk about this

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<v Speaker 1>idea of freedom because we've heard so much about it

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<v Speaker 1>through this pandemic, this idea of freedom. Back in the spring,

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<v Speaker 1>we saw those protesters in Michigan holding Liberate signs. Why

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<v Speaker 1>is this idea of freedom so powerful to so many,

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<v Speaker 1>especially in the face of these COVID restrictions. Yes, so

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<v Speaker 1>there's a there's a personality trade called reactants where we

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<v Speaker 1>just don't like somebody to restrict our freedom. And you know, frankly,

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<v Speaker 1>I don't like it either, right and freedom all else

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<v Speaker 1>being equal is great. I'm not I'm not against it,

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<v Speaker 1>but it is interesting what are the limits of freedom?

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<v Speaker 1>And it's kind of a bizarre to to realize how

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<v Speaker 1>domain specific it is. So for example, and nobody is

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<v Speaker 1>saying I want freedom to drive in red lights and

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<v Speaker 1>park on sidewalks. Why why is it that we're willing

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<v Speaker 1>to accept severe restrictions of our freedom when it comes

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<v Speaker 1>to driving. And the reason it's obvious, it's because we

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<v Speaker 1>see the terrible consequences on other people. Like we understand

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<v Speaker 1>that if we have the right to drive in red light,

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<v Speaker 1>it means people would die. And we kind of think

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<v Speaker 1>that it's okay for people to make mistakes and kill themselves,

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<v Speaker 1>but killing other people is not okay. And the moment

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<v Speaker 1>we understand that people have what's called negative externalities to

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<v Speaker 1>our actions, then we say, I'm not willing to accept freedom.

0:14:16.720 --> 0:14:21.240
<v Speaker 1>Here you can't hurt other people. But in general, people

0:14:21.440 --> 0:14:24.320
<v Speaker 1>value freedom as long as it doesn't hurt other people.

0:14:24.480 --> 0:14:28.760
<v Speaker 1>And what's so bizarre about Corona is that it is

0:14:28.800 --> 0:14:31.320
<v Speaker 1>about other people. Then what do we do for the

0:14:31.360 --> 0:14:35.080
<v Speaker 1>next hurdle before the next pandemic? You mentioned it, the vaccine.

0:14:35.400 --> 0:14:39.040
<v Speaker 1>What kind of language, what kind of efforts are needed

0:14:39.320 --> 0:14:43.120
<v Speaker 1>to actually motivate people to get the vaccine when it's available,

0:14:43.520 --> 0:14:45.760
<v Speaker 1>knowing that there's a lot of fake news out there.

0:14:46.320 --> 0:14:48.080
<v Speaker 1>So the first thing I think we need to do

0:14:48.160 --> 0:14:51.800
<v Speaker 1>is we need to create a wait list for the vaccine.

0:14:52.840 --> 0:14:55.640
<v Speaker 1>You know, Basically we talked about social We talked about

0:14:55.640 --> 0:14:58.400
<v Speaker 1>the fact that we want people to see what other

0:14:58.440 --> 0:15:01.960
<v Speaker 1>people are doing. If we the national weightlist that you

0:15:02.000 --> 0:15:03.880
<v Speaker 1>could sign up for and you would see how many

0:15:03.920 --> 0:15:07.120
<v Speaker 1>millions of people want it, that would create a social

0:15:07.200 --> 0:15:10.880
<v Speaker 1>understanding of how desirable it is. The second thing is

0:15:10.920 --> 0:15:14.280
<v Speaker 1>that we need to schedule an appointment for everybody. You know,

0:15:14.320 --> 0:15:17.440
<v Speaker 1>if you kind of on defense and slightly negative and

0:15:17.480 --> 0:15:20.160
<v Speaker 1>you have a meeting for you know, April seventeen to

0:15:20.240 --> 0:15:22.760
<v Speaker 1>go and get vaccinated, and you have to say no,

0:15:22.840 --> 0:15:25.040
<v Speaker 1>I don't want it, I want to cancel, you know,

0:15:25.120 --> 0:15:29.240
<v Speaker 1>that's a very different action. And then you know, in

0:15:29.400 --> 0:15:32.440
<v Speaker 1>terms of the people who are the most extreme negative,

0:15:33.560 --> 0:15:36.360
<v Speaker 1>you know, this is not going to work by telling

0:15:36.400 --> 0:15:39.880
<v Speaker 1>them they're stupid, and it's not going to work by

0:15:39.920 --> 0:15:44.880
<v Speaker 1>giving them more information. I think that the vaccine deniers

0:15:44.920 --> 0:15:49.320
<v Speaker 1>this is an issue. This like single issue voters. People

0:15:49.360 --> 0:15:52.320
<v Speaker 1>who who are single issue voters, they basically say this

0:15:52.400 --> 0:15:56.080
<v Speaker 1>issue is so important, it's like the only thing that matters,

0:15:56.120 --> 0:15:59.600
<v Speaker 1>and that become part of their identity. And people who

0:15:59.640 --> 0:16:03.320
<v Speaker 1>are against vaccine, it's about lack of trust and it's

0:16:03.320 --> 0:16:06.560
<v Speaker 1>about fear. And I don't know what the answer is,

0:16:06.760 --> 0:16:08.920
<v Speaker 1>but I know that for sure it's not about giving

0:16:08.920 --> 0:16:13.720
<v Speaker 1>them more information, and for sure it's about giving them

0:16:14.200 --> 0:16:18.680
<v Speaker 1>and a ladder to climb down from where they don't

0:16:18.800 --> 0:16:23.400
<v Speaker 1>need to betray their core identity belief. So I don't

0:16:23.440 --> 0:16:26.040
<v Speaker 1>have the solution yet, but we need to recognize that

0:16:26.080 --> 0:16:31.280
<v Speaker 1>the obstacle is not lack of information. But when we

0:16:31.480 --> 0:16:35.880
<v Speaker 1>come together and like and and you know the reality

0:16:35.920 --> 0:16:38.800
<v Speaker 1>is that we're so happy the vaccination is coming, but

0:16:38.960 --> 0:16:42.600
<v Speaker 1>we could have made the damage so much longer. I'm

0:16:42.640 --> 0:16:45.240
<v Speaker 1>an optimist in nature, but I look at it and

0:16:45.280 --> 0:16:47.840
<v Speaker 1>I say, I want us to fix things for the

0:16:47.880 --> 0:16:51.200
<v Speaker 1>next pandemic. I want us to to to to learn

0:16:51.200 --> 0:16:54.480
<v Speaker 1>the lesson and say, okay, we have to trust somebody.

0:16:54.720 --> 0:16:57.120
<v Speaker 1>We have two so higher caring for each other. We

0:16:57.200 --> 0:16:59.360
<v Speaker 1>have to understand publicly. I want us to have a

0:16:59.480 --> 0:17:03.200
<v Speaker 1>kit for the next pandemic it's going to come, that

0:17:03.280 --> 0:17:07.840
<v Speaker 1>will be more ready for it. How do you keep wealthy, connected,

0:17:08.200 --> 0:17:12.679
<v Speaker 1>privileged people from not cheating, from not jumping ahead of

0:17:12.680 --> 0:17:16.440
<v Speaker 1>the line to get this vaccine. When fairness breaks, then

0:17:16.480 --> 0:17:19.399
<v Speaker 1>people say, let's break it in more ways. And I

0:17:19.440 --> 0:17:21.439
<v Speaker 1>think what we need to do is we need to

0:17:21.480 --> 0:17:25.679
<v Speaker 1>have a very clear hierarchy of what goes first, second

0:17:25.680 --> 0:17:29.640
<v Speaker 1>and third, say okay, healthcare workers, people over sixty five,

0:17:29.960 --> 0:17:32.480
<v Speaker 1>we all have to kind of agree to that. And

0:17:32.520 --> 0:17:34.560
<v Speaker 1>it needs to be transparent so we don't think that

0:17:34.600 --> 0:17:38.480
<v Speaker 1>people are bypassing the queue. In fact, I think we

0:17:38.520 --> 0:17:45.200
<v Speaker 1>should make January one memorial day to COVID, you know,

0:17:45.359 --> 0:17:48.040
<v Speaker 1>because it COVID is over. But I think we have

0:17:48.200 --> 0:17:52.280
<v Speaker 1>to acknowledge how we have failed as as humanity in

0:17:52.320 --> 0:17:54.720
<v Speaker 1>this thing. You know, it's it's wonderful that's a vaccination,

0:17:54.760 --> 0:17:58.560
<v Speaker 1>but the reality is that washing hands, wearing masks, keeping

0:17:58.600 --> 0:18:02.720
<v Speaker 1>social distance, we had that solution for a while, right.

0:18:02.760 --> 0:18:05.920
<v Speaker 1>I think that first of all, um, we need to

0:18:05.960 --> 0:18:08.600
<v Speaker 1>get to a new understanding of what COVID is all about.

0:18:09.160 --> 0:18:10.879
<v Speaker 1>You know, there are people who believe it more and

0:18:10.960 --> 0:18:12.680
<v Speaker 1>less and so on, and I think if we made

0:18:12.680 --> 0:18:16.840
<v Speaker 1>a COVID Memorial Day or regret they, I think we

0:18:16.880 --> 0:18:20.359
<v Speaker 1>would come to religion that it's real, it's real, it's central,

0:18:20.440 --> 0:18:24.760
<v Speaker 1>it's big, it deserves its own day. So that's one reason, right,

0:18:24.840 --> 0:18:27.280
<v Speaker 1>we we galvanize and we agree to it. The second

0:18:27.320 --> 0:18:31.520
<v Speaker 1>reason is that there's lots of consequences of these things

0:18:31.520 --> 0:18:34.720
<v Speaker 1>that we haven't recognized yet, and we need to think

0:18:34.760 --> 0:18:37.280
<v Speaker 1>about the way to to think about all of those.

0:18:38.040 --> 0:18:39.919
<v Speaker 1>And then the last thing is I think we have

0:18:40.160 --> 0:18:44.480
<v Speaker 1>to basically say sorry if if I hope that the

0:18:44.560 --> 0:18:49.040
<v Speaker 1>next pandemic will deal with better. We need to basically

0:18:49.359 --> 0:18:52.400
<v Speaker 1>become more articulate about where we have failed. And each

0:18:52.440 --> 0:18:55.119
<v Speaker 1>of us has done some undesirable things during this time. Right,

0:18:55.160 --> 0:18:59.160
<v Speaker 1>nobody is is perfectly innocent. We all need to realize

0:18:59.200 --> 0:19:02.040
<v Speaker 1>that we didn't do as much as possible for our community.

0:19:02.080 --> 0:19:03.960
<v Speaker 1>I mean, I think if we gave it some time

0:19:04.400 --> 0:19:07.679
<v Speaker 1>and thought about it, we would come with a conclusion

0:19:07.800 --> 0:19:11.240
<v Speaker 1>that where we have gone wrong, and we can create

0:19:11.280 --> 0:19:13.920
<v Speaker 1>an action plan for what we would do better next time.

0:19:24.240 --> 0:19:26.280
<v Speaker 1>I do hope one day we have an official COVID

0:19:26.320 --> 0:19:29.240
<v Speaker 1>Memorial Day. It has been almost a year since we

0:19:29.359 --> 0:19:32.840
<v Speaker 1>first heard reports of this mysterious virus in Wuhan, China,

0:19:33.440 --> 0:19:36.480
<v Speaker 1>and in the last year, COVID has dominated our lives

0:19:36.640 --> 0:19:40.000
<v Speaker 1>and our minds for months and fatigue, I get it.

0:19:40.040 --> 0:19:42.800
<v Speaker 1>Fatigue is set in for a lot of us. On

0:19:42.880 --> 0:19:45.119
<v Speaker 1>Modern Rules, we like to get straight to the point

0:19:45.240 --> 0:19:48.119
<v Speaker 1>so you have some time to think. But after this episode,

0:19:48.440 --> 0:19:51.760
<v Speaker 1>I really want to challenge you to think about how

0:19:51.800 --> 0:19:55.040
<v Speaker 1>you're behaving and how it impacts other people. Dan reminded

0:19:55.080 --> 0:19:57.160
<v Speaker 1>me that we still have a lot to think about

0:19:57.359 --> 0:20:00.600
<v Speaker 1>the loss, the failure, the future, and how we as

0:20:00.640 --> 0:20:05.040
<v Speaker 1>individuals and communities could do things different next time. Think

0:20:05.080 --> 0:20:08.840
<v Speaker 1>about it. I'm Stephanie Rule and you're listening to Modern Rules,

0:20:09.040 --> 0:20:12.800
<v Speaker 1>a podcast from NBC Think, MSNBC and I Heart Radio.

0:20:15.119 --> 0:20:18.160
<v Speaker 1>This podcast is hosted by me Stephanie Rule. Mike Biett

0:20:18.200 --> 0:20:21.879
<v Speaker 1>and Katrina Norvell are executive producers. Meredith Bennett Smith is

0:20:21.920 --> 0:20:25.119
<v Speaker 1>Senior editor for NBC Think and our editorial lead. The

0:20:25.160 --> 0:20:29.040
<v Speaker 1>podcast is engineered and edited by Josh Fisher. Additional production

0:20:29.040 --> 0:20:32.680
<v Speaker 1>support provided by Charles Herman, Rachel Rosenbaum and Lauren Wynn,

0:20:32.840 --> 0:20:35.680
<v Speaker 1>and special thanks to Katherine kim Are, Global head of

0:20:35.720 --> 0:20:39.240
<v Speaker 1>Digital News right here at NBC News and MSNBC. For

0:20:39.320 --> 0:20:42.920
<v Speaker 1>more thought provoking analysis, visit NBC news dot com slash

0:20:42.960 --> 0:20:43.080
<v Speaker 1>thing