1 00:00:00,240 --> 00:00:03,600 Speaker 1: Ronanian, this two thousand six Hummer came in and it 2 00:00:03,640 --> 00:00:05,880 Speaker 1: wouldn't shift out of park. It was stuck in gear, 3 00:00:06,120 --> 00:00:08,960 Speaker 1: but it didn't do it. Whenever I saw the vehicle 4 00:00:09,039 --> 00:00:14,640 Speaker 1: that foundiness engines in the air. The phone in years 5 00:00:14,880 --> 00:00:22,279 Speaker 1: and Grimsley Goods from every two closes to sell the 6 00:00:22,400 --> 00:00:26,040 Speaker 1: Car Doctor. You can't even get internal combustion. People driven 7 00:00:26,120 --> 00:00:29,639 Speaker 1: vehicles to operate properly or be repaired properly because we 8 00:00:29,720 --> 00:00:31,920 Speaker 1: can't get parts. And now you're gonna tell me we're 9 00:00:31,920 --> 00:00:34,920 Speaker 1: gonna let cars loose on the population. You don't have 10 00:00:34,960 --> 00:00:38,080 Speaker 1: to worry about terrorism that we're gonna wipe ourselves out. 11 00:00:38,280 --> 00:00:41,920 Speaker 1: Welcome to the radio home of ron Andanian, the Car Doctor, 12 00:00:42,240 --> 00:00:46,440 Speaker 1: since this is where car owners the world overturned to 13 00:00:46,840 --> 00:00:51,080 Speaker 1: for their definitive opinion on automotive repair. If your mechanics 14 00:00:51,080 --> 00:00:53,640 Speaker 1: giving you a busy signal, pick up the phone and 15 00:00:53,760 --> 00:00:57,040 Speaker 1: call in. The garage doors are open, but I am 16 00:00:57,080 --> 00:00:59,600 Speaker 1: here to take your calls at eight five, five six 17 00:00:59,640 --> 00:01:06,480 Speaker 1: one nine. And now Ronny, hey, it's time to start 18 00:01:06,480 --> 00:01:08,080 Speaker 1: your engines a lot and welcome monin aating of the 19 00:01:08,120 --> 00:01:11,280 Speaker 1: Car Doctor here at five zero nine nine zero zero, 20 00:01:11,680 --> 00:01:14,120 Speaker 1: taking calls and answering questions giving away a launch scan 21 00:01:14,160 --> 00:01:16,640 Speaker 1: tool for sure this hour. We uh we got out 22 00:01:16,640 --> 00:01:18,440 Speaker 1: of the first hour without doing it. Tom didn't give 23 00:01:18,440 --> 00:01:20,319 Speaker 1: me the nought, he says, Um, he's gonna do it 24 00:01:20,400 --> 00:01:22,520 Speaker 1: this hour. We're gonna go away the launch Scan tool 25 00:01:22,520 --> 00:01:26,040 Speaker 1: and Millennium seventy courtesy the folks at launch launch Tech USA. 26 00:01:26,520 --> 00:01:29,639 Speaker 1: Great little scan tool, four inch color screen, graphic mode 27 00:01:29,680 --> 00:01:32,679 Speaker 1: and sensors and modes one through ten. Just a great 28 00:01:32,680 --> 00:01:35,640 Speaker 1: little tool. Um, and we're gonna give that away this hour. 29 00:01:35,680 --> 00:01:37,959 Speaker 1: And uh, you know, we hope it's you and you 30 00:01:38,000 --> 00:01:40,160 Speaker 1: have to call into win it at eight five zero 31 00:01:40,240 --> 00:01:42,440 Speaker 1: nine zero zero. Let's kick the garage doors wide open. 32 00:01:42,520 --> 00:01:46,120 Speaker 1: Let's start off with Walt from MAUI. Walter, what car 33 00:01:46,160 --> 00:01:49,360 Speaker 1: are you working on this week? Hello? Ron? How about 34 00:01:49,400 --> 00:01:53,640 Speaker 1: a two thousand one Volkswagen? I hate to say that 35 00:01:53,680 --> 00:01:55,840 Speaker 1: out loud, said how you feel about him? Golf t 36 00:01:56,000 --> 00:02:00,559 Speaker 1: d I uh one point seven one point nine lead eaesel, Okay, 37 00:02:00,640 --> 00:02:03,920 Speaker 1: what's going on with it? I got a key one 38 00:02:04,160 --> 00:02:10,200 Speaker 1: five five six uh code and I booked up some 39 00:02:10,280 --> 00:02:13,360 Speaker 1: information on diagnosing it, but I'm not sure I understand 40 00:02:13,360 --> 00:02:15,600 Speaker 1: how to do that. Have you ever diagnosed one of 41 00:02:15,600 --> 00:02:17,839 Speaker 1: those or knowhow Yeah, what they're talking about is they're 42 00:02:17,840 --> 00:02:21,160 Speaker 1: talking about fifteen fifty six. Is there's a concern that 43 00:02:21,200 --> 00:02:26,880 Speaker 1: it lacks power. Does this vehicle lack power? It has? Yes? Okay, 44 00:02:26,919 --> 00:02:28,840 Speaker 1: so you know they want you to look. You know, 45 00:02:29,320 --> 00:02:32,520 Speaker 1: this is about this is a turbo charged motor. It's 46 00:02:32,600 --> 00:02:35,480 Speaker 1: they're concerned about the ducks leading up to the turbo 47 00:02:35,639 --> 00:02:37,880 Speaker 1: and the air intake. Alright, they want to make sure 48 00:02:37,919 --> 00:02:41,120 Speaker 1: everything is sealed so that everything as far as air 49 00:02:41,240 --> 00:02:44,560 Speaker 1: volumes accounted for, and that the turbo can drive as 50 00:02:44,560 --> 00:02:46,919 Speaker 1: hard as it could. I've seen more than a few, 51 00:02:47,200 --> 00:02:50,919 Speaker 1: more than a few failed turbo chargers. Um, but that's 52 00:02:50,919 --> 00:02:53,200 Speaker 1: a you know, that's a three or four thousand dollar guests, 53 00:02:53,200 --> 00:02:55,919 Speaker 1: So you've got to be sure, all right. Um, I've 54 00:02:55,960 --> 00:02:58,920 Speaker 1: seen a few wastegate regulators go bad. I've seen vacuum 55 00:02:58,960 --> 00:03:01,560 Speaker 1: moses fall off at the ace gate. Uh. You know, 56 00:03:01,639 --> 00:03:03,679 Speaker 1: so you know there's a series of tests you've got 57 00:03:03,680 --> 00:03:07,280 Speaker 1: to go through. Um, what sort of tooling do you have, Walter, 58 00:03:07,360 --> 00:03:08,880 Speaker 1: Do you have a smoke machine? Do you've got a 59 00:03:08,880 --> 00:03:11,600 Speaker 1: way to really go through and check the entire in 60 00:03:11,680 --> 00:03:15,280 Speaker 1: take system for leaks? Well? I do have a homemade 61 00:03:15,320 --> 00:03:17,840 Speaker 1: smoke machine that works real well. I got two directions 62 00:03:17,840 --> 00:03:22,040 Speaker 1: off of YouTube site. I have a vacuum gage and 63 00:03:22,120 --> 00:03:24,280 Speaker 1: of course I have you know the electronic the uh 64 00:03:25,200 --> 00:03:27,920 Speaker 1: you know vote meter. Okay, then you're equipped, all right, 65 00:03:27,960 --> 00:03:29,160 Speaker 1: so you know, the first thing I want you to 66 00:03:29,200 --> 00:03:33,160 Speaker 1: do is check the entire intake system for leaks, all right, 67 00:03:33,800 --> 00:03:35,960 Speaker 1: so you know, specifically, I want you to look around 68 00:03:36,000 --> 00:03:38,560 Speaker 1: the turbo charger, you know, at the intercooler. I want 69 00:03:38,600 --> 00:03:40,000 Speaker 1: you to look around the hoses, and I want you 70 00:03:40,000 --> 00:03:42,160 Speaker 1: to look at all the clamps where you know the 71 00:03:42,680 --> 00:03:45,000 Speaker 1: tubes are clamped for the intake itself. Do you see 72 00:03:45,000 --> 00:03:47,360 Speaker 1: any smoke? If you see smoke, that's a leak. I 73 00:03:47,400 --> 00:03:48,880 Speaker 1: don't care how small it is. It's got to be 74 00:03:48,920 --> 00:03:52,040 Speaker 1: accounted for, all right, all right. I want you to 75 00:03:52,040 --> 00:03:54,920 Speaker 1: take a look at the waste gate bypass, all right, 76 00:03:55,160 --> 00:03:57,280 Speaker 1: you know, apply vacuum to it doesn't open and close? 77 00:03:57,360 --> 00:03:59,440 Speaker 1: Does it open and closed freely? I want you to 78 00:03:59,520 --> 00:04:01,560 Speaker 1: check the vavcuum pump. Does it put out you know, 79 00:04:01,720 --> 00:04:05,840 Speaker 1: available vacuum? It should, it should be able to pull vacuum. 80 00:04:06,160 --> 00:04:09,000 Speaker 1: Does it do then? All right? If it's got low vacuum, 81 00:04:09,760 --> 00:04:16,000 Speaker 1: that your vacuum gauge. Better measure that. Okay, my vacuum pump, yeah, vacuum. 82 00:04:16,240 --> 00:04:20,280 Speaker 1: What do you got a little mighty vack vacuum pump? Yeah, similar, 83 00:04:20,360 --> 00:04:22,839 Speaker 1: different brand, but yeah, it should you know, stick the 84 00:04:22,839 --> 00:04:24,640 Speaker 1: hose in your mouth and suck on it. Does it 85 00:04:24,680 --> 00:04:27,440 Speaker 1: pull it? Does it pull the needle up? If you know? 86 00:04:27,480 --> 00:04:29,560 Speaker 1: If it pulls the needle up? I got one. I 87 00:04:29,640 --> 00:04:31,520 Speaker 1: got one of those. Yeah, you know, if you if 88 00:04:31,520 --> 00:04:34,039 Speaker 1: you can do that, then you know, I guess what it's. 89 00:04:34,080 --> 00:04:37,760 Speaker 1: It's it's vacuum. It works all right, Uh, you know, 90 00:04:37,800 --> 00:04:40,080 Speaker 1: and listen, sometimes knowing how your tools work is and 91 00:04:40,120 --> 00:04:42,760 Speaker 1: I say this seriously, is the most important part of 92 00:04:42,760 --> 00:04:46,960 Speaker 1: the job. I'm thoroughly convinced that the majority of mechanics 93 00:04:47,080 --> 00:04:49,560 Speaker 1: don't use their tools but up to twenty or thirty 94 00:04:49,640 --> 00:04:51,920 Speaker 1: percent of their ability because they don't don't take the time, 95 00:04:52,000 --> 00:04:54,400 Speaker 1: or don't understand them. And I don't profess to understand 96 00:04:54,800 --> 00:04:56,880 Speaker 1: without being a wise guy. Here. I'm still waiting for 97 00:04:56,920 --> 00:05:02,600 Speaker 1: that video in the Electric pro you know my probe, 98 00:05:02,680 --> 00:05:06,119 Speaker 1: you know, the electric the electric one, what they called 99 00:05:06,520 --> 00:05:09,200 Speaker 1: the power Probe, Power pro You were gonna do a 100 00:05:09,279 --> 00:05:11,279 Speaker 1: video in that for you know, I forgot all about that, Walter. 101 00:05:11,320 --> 00:05:12,919 Speaker 1: I'll have to try and remember the topic that was 102 00:05:13,040 --> 00:05:15,880 Speaker 1: last year. I'll never bring it up again, never bring 103 00:05:15,920 --> 00:05:20,159 Speaker 1: it up again. Things change for well, it's you know what, 104 00:05:20,200 --> 00:05:22,240 Speaker 1: you never know when that's coming around. Listen, I'll tell 105 00:05:22,279 --> 00:05:24,679 Speaker 1: you tell I'll tell you how busy I am, babe. 106 00:05:24,880 --> 00:05:28,440 Speaker 1: All right, I purchased a new I just thinking about 107 00:05:28,480 --> 00:05:29,720 Speaker 1: this the other day because I was looking at my 108 00:05:29,760 --> 00:05:31,920 Speaker 1: power probe. It's funny you say that I was looking 109 00:05:31,920 --> 00:05:33,560 Speaker 1: at the power probe I've got hanging on the on 110 00:05:33,600 --> 00:05:35,880 Speaker 1: the wall at the shop I purchased from Snap on 111 00:05:36,120 --> 00:05:39,200 Speaker 1: their brand new version of the power Probe. Put it 112 00:05:39,200 --> 00:05:41,560 Speaker 1: in the tool cabinet. It's probably been there ten months. 113 00:05:41,600 --> 00:05:43,960 Speaker 1: Haven't even taken out of the box yet. Haven't have 114 00:05:44,000 --> 00:05:49,040 Speaker 1: you have my address? Haven't? You're always trying, Walter. That's 115 00:05:49,080 --> 00:05:53,240 Speaker 1: what I love about your brother. Um So I want Well, 116 00:05:53,279 --> 00:05:55,159 Speaker 1: that's right, and that's what counts. That's what pays in 117 00:05:55,200 --> 00:05:58,160 Speaker 1: this world. Um you know, can the vacuum pump pull 118 00:05:58,200 --> 00:06:02,480 Speaker 1: thirty inches of vacuum all? Does the wastegate actuator? Does 119 00:06:02,520 --> 00:06:04,680 Speaker 1: it stick? And sometimes you gotta look at those, you know, 120 00:06:04,760 --> 00:06:08,000 Speaker 1: Sometimes the rattle slide side to side, or there's slopping 121 00:06:08,000 --> 00:06:10,440 Speaker 1: the linkage. You gotta think about it. Under all conditions 122 00:06:10,800 --> 00:06:12,680 Speaker 1: under load, will it actually be able to pull the 123 00:06:12,680 --> 00:06:15,520 Speaker 1: waste skate open? Will it will be to pull a close? Um? 124 00:06:15,920 --> 00:06:18,440 Speaker 1: You know? Is there is there a linkage issue? All right? 125 00:06:19,240 --> 00:06:22,320 Speaker 1: Less step, take the vacuum hose off to the waste skate, 126 00:06:22,920 --> 00:06:27,039 Speaker 1: all right. Drive the vehicle, that's the vehicle with no boost, 127 00:06:27,279 --> 00:06:31,000 Speaker 1: no boost, no power. Reinstall the vacuum host to the 128 00:06:31,000 --> 00:06:33,880 Speaker 1: waste gate and apply, you know, put thirty inches of 129 00:06:33,920 --> 00:06:36,960 Speaker 1: vacuum on it. From the other side. The vehicle should 130 00:06:37,000 --> 00:06:39,520 Speaker 1: have full boost and really be like a rocket ship. 131 00:06:40,640 --> 00:06:44,719 Speaker 1: If there's not a night and day difference, then chances 132 00:06:44,720 --> 00:06:52,040 Speaker 1: are you gotta faulty turbo. It's that simple that the well, 133 00:06:52,160 --> 00:06:54,360 Speaker 1: never mind, I answered my own question. I was looking 134 00:06:54,360 --> 00:06:57,480 Speaker 1: at what side of the waste skate we were talking about, right, 135 00:06:57,560 --> 00:06:59,960 Speaker 1: But you know what what you're doing is you're you're verified. 136 00:07:00,360 --> 00:07:03,320 Speaker 1: You know this is this is functionality, all right? You 137 00:07:03,360 --> 00:07:07,800 Speaker 1: know air intake system, vacuum leak it, smoke it. You know, 138 00:07:07,880 --> 00:07:11,240 Speaker 1: do you have correct vacuum out of the pump? Yes? Okay, 139 00:07:11,360 --> 00:07:15,240 Speaker 1: does the wastegate look okay, yes, you know. Then it's 140 00:07:15,560 --> 00:07:17,680 Speaker 1: vacuum hose off drive the car. It should run like 141 00:07:17,680 --> 00:07:20,320 Speaker 1: a base one nine. Give it full boost. You better 142 00:07:20,360 --> 00:07:23,240 Speaker 1: have boost. Man, you've bypassed all the controls and computer 143 00:07:23,280 --> 00:07:27,840 Speaker 1: put it in limp mode. Don't shouldn't, shouldn't should all right, 144 00:07:27,960 --> 00:07:30,080 Speaker 1: you should be able to run that vehicle and full boost, 145 00:07:30,160 --> 00:07:32,960 Speaker 1: full boost mode. Um. These are all these are all 146 00:07:33,000 --> 00:07:35,120 Speaker 1: pretty much the standard test everywhere we see one. This 147 00:07:35,160 --> 00:07:37,480 Speaker 1: is how we do it, alright, Not that we see 148 00:07:37,520 --> 00:07:40,000 Speaker 1: a lot of these, but you know we have in 149 00:07:40,040 --> 00:07:43,680 Speaker 1: the past, and it's it's usually a turbo alright, turbo 150 00:07:43,720 --> 00:07:47,320 Speaker 1: and then turbo. Yeah, Unfortunately, turbo and then the wastegate 151 00:07:47,360 --> 00:07:50,800 Speaker 1: would be the second most common failure on those vehicles. 152 00:07:52,160 --> 00:07:54,880 Speaker 1: I'm looking forward to a vacuum line maybe. Yeah, well, 153 00:07:54,960 --> 00:07:57,680 Speaker 1: in a vacuum line fill off or something. Just remember 154 00:07:57,800 --> 00:08:02,200 Speaker 1: just remember what v W stands for. I'm yeah, that's 155 00:08:02,200 --> 00:08:04,680 Speaker 1: and that's the problem, all right, And uh can I 156 00:08:04,720 --> 00:08:07,640 Speaker 1: do a quick follow up question? Yeah? Sure, ken, I 157 00:08:07,720 --> 00:08:12,600 Speaker 1: need a uh. I have two torque wrenches, both Craftman 158 00:08:13,000 --> 00:08:16,560 Speaker 1: UH inch pound and footpound. I've had them for a while. 159 00:08:16,800 --> 00:08:20,800 Speaker 1: I need to have them recalibrate recalibrated it sometimes. Can 160 00:08:20,840 --> 00:08:25,160 Speaker 1: I have them recalibrated? What's a while? A couple of 161 00:08:25,240 --> 00:08:27,640 Speaker 1: years probably? How how how long do you think it 162 00:08:27,680 --> 00:08:32,280 Speaker 1: really is? Ten years, twenty years, five years? Yeah, let's 163 00:08:32,320 --> 00:08:35,280 Speaker 1: go five. I mean, just for giggles, it's not expensive. 164 00:08:35,280 --> 00:08:37,200 Speaker 1: I would send them out and get them calibrated, just see, 165 00:08:37,240 --> 00:08:38,719 Speaker 1: you know, can they tell you how much they were 166 00:08:38,760 --> 00:08:44,760 Speaker 1: out and you know how far and so forth? Oh? Yeah, absolutely? Uh, 167 00:08:44,800 --> 00:08:48,920 Speaker 1: you know that's it's it's it's also is it worth while? Um? 168 00:08:48,960 --> 00:08:52,720 Speaker 1: I have I have both snap on and mac torque wrenches. 169 00:08:52,760 --> 00:08:55,240 Speaker 1: Actually have a craftsman too. Don't use it as often 170 00:08:55,240 --> 00:08:57,800 Speaker 1: as I used to, but um, I've got you know, 171 00:08:57,800 --> 00:09:00,520 Speaker 1: I've probably got I've lost track. I got eight or 172 00:09:00,559 --> 00:09:03,640 Speaker 1: nine torque wrenches around the shop for different things, and 173 00:09:03,760 --> 00:09:06,319 Speaker 1: I don't send the electronic ones out to get calibrated 174 00:09:06,320 --> 00:09:09,360 Speaker 1: their self calibrating theoretically, and they always seem to be 175 00:09:09,440 --> 00:09:12,560 Speaker 1: right on the money. The mechanical one for you know, 176 00:09:12,679 --> 00:09:17,120 Speaker 1: handworking tires, because we use one specifically to torqu lug nuts. Um, 177 00:09:17,200 --> 00:09:19,480 Speaker 1: usually by the time it's ready to be calibrated, you know. 178 00:09:19,480 --> 00:09:21,599 Speaker 1: I like to calibrate my torque renches every two to 179 00:09:21,679 --> 00:09:24,120 Speaker 1: three years. By then it's usually worn out and I 180 00:09:24,160 --> 00:09:27,200 Speaker 1: throw it out and buy another one, and uh, you know, 181 00:09:27,280 --> 00:09:30,199 Speaker 1: but there are companies out there that can do it. Yes, 182 00:09:30,280 --> 00:09:34,600 Speaker 1: So I use mine more than most people apparently, because yeah, 183 00:09:34,720 --> 00:09:37,160 Speaker 1: well I would never put a tire rope back one 184 00:09:37,200 --> 00:09:39,920 Speaker 1: without retorking the lug nuts. But I use it on 185 00:09:40,000 --> 00:09:41,840 Speaker 1: all the other stuff that this torque set eds for. 186 00:09:42,000 --> 00:09:44,760 Speaker 1: But people I have talked to say, it's you know, 187 00:09:44,800 --> 00:09:47,640 Speaker 1: I'm annual retentive. Listen, I had a I had an 188 00:09:47,679 --> 00:09:50,199 Speaker 1: O eight Honda CRV and then I gotta go. After 189 00:09:50,240 --> 00:09:51,640 Speaker 1: I tell you this story. I had a wait hand 190 00:09:51,679 --> 00:09:54,360 Speaker 1: to CRV this week in the shop, two hundre thousand miles. 191 00:09:55,120 --> 00:09:57,480 Speaker 1: Spark plugs two and three came right out, no problem. 192 00:09:57,559 --> 00:10:00,800 Speaker 1: Spark plugs one and four. You know, a little bit 193 00:10:00,800 --> 00:10:04,000 Speaker 1: of a religious moment, you know, the mechanics prayer. Oh God, please, 194 00:10:04,000 --> 00:10:06,240 Speaker 1: I've done everything right so far this week. Please let this, 195 00:10:06,600 --> 00:10:08,880 Speaker 1: you know, please let this penetrating oil work its way 196 00:10:08,920 --> 00:10:10,400 Speaker 1: in there. I'm gonna go to lunch and hopefully when 197 00:10:10,400 --> 00:10:13,240 Speaker 1: I come back, these spark plugs actually loosen up. Because 198 00:10:13,520 --> 00:10:15,720 Speaker 1: I'm not sure what the name of the guerrilla is 199 00:10:15,760 --> 00:10:18,640 Speaker 1: to put these spark plugs in, you know. But let 200 00:10:18,679 --> 00:10:22,679 Speaker 1: me tell you, these babies were tight, and got them 201 00:10:22,679 --> 00:10:24,880 Speaker 1: to wiggle a little bit and back and forth and 202 00:10:24,920 --> 00:10:27,040 Speaker 1: back and forth, and it was like being at the gym. 203 00:10:27,080 --> 00:10:28,560 Speaker 1: It was like being a cross fit. I got two 204 00:10:28,600 --> 00:10:32,960 Speaker 1: workouts this week, all right, And long story short, I 205 00:10:33,000 --> 00:10:36,280 Speaker 1: was able to get them out when those spark plugs, Now, 206 00:10:36,280 --> 00:10:38,520 Speaker 1: I didn't break them. When those spark plugs went back in, 207 00:10:38,640 --> 00:10:41,840 Speaker 1: Brother thirteen foot pounds right on the button, all right, 208 00:10:42,920 --> 00:10:45,720 Speaker 1: then it just you know what, I feel better. I 209 00:10:45,760 --> 00:10:47,439 Speaker 1: can go to the customer and say, look, I got 210 00:10:47,480 --> 00:10:49,640 Speaker 1: him out. Here's what happened, you know, because this is 211 00:10:49,640 --> 00:10:51,200 Speaker 1: the first time they were bringing us the car. They 212 00:10:51,200 --> 00:10:54,240 Speaker 1: had bought it used. And you know what, I don't 213 00:10:54,240 --> 00:10:56,120 Speaker 1: care what other shops think. Well, I don't care what 214 00:10:56,160 --> 00:11:00,040 Speaker 1: other customers think. This is how I'm doing it. And 215 00:11:00,160 --> 00:11:04,760 Speaker 1: Grilla did the injectors on this Voltswagen my quarter butt, right, 216 00:11:05,240 --> 00:11:07,160 Speaker 1: you know. And I knew I was going to break 217 00:11:07,240 --> 00:11:08,760 Speaker 1: them getting them out, But I did get him out 218 00:11:08,760 --> 00:11:12,600 Speaker 1: and clean him. Remember this, Brother Auto Repairs. Having courage 219 00:11:12,600 --> 00:11:15,360 Speaker 1: of conviction. It's a lot like life. When you're sure 220 00:11:15,400 --> 00:11:17,360 Speaker 1: you're right, go ahead and don't worry about what the 221 00:11:17,360 --> 00:11:19,360 Speaker 1: other guy thinks. As long as you're right. You just 222 00:11:19,400 --> 00:11:22,960 Speaker 1: gotta be right. You're ever gonna give away at launch ninety, 223 00:11:23,520 --> 00:11:27,880 Speaker 1: that's coming up next. That's that's that's after the seventy, 224 00:11:28,080 --> 00:11:32,640 Speaker 1: so that's after the seventies. So be nice to time. Yeah. 225 00:11:32,679 --> 00:11:35,040 Speaker 1: I'm not sure what Tom is using for a formula here, 226 00:11:35,080 --> 00:11:37,560 Speaker 1: but uh, I think if you tell him, you know, 227 00:11:37,760 --> 00:11:39,840 Speaker 1: tell him nice things and just tell him some lies. 228 00:11:39,880 --> 00:11:45,520 Speaker 1: He's not very bright, he'll full for it. Yeah, Tony 229 00:11:45,559 --> 00:11:46,840 Speaker 1: wants to know how much money do you have in 230 00:11:46,840 --> 00:11:49,800 Speaker 1: your wallet? Walter. Yeah, but that's really that's not giving 231 00:11:49,840 --> 00:11:53,520 Speaker 1: it away. We're trying to make a profit here. We're 232 00:11:53,520 --> 00:11:58,480 Speaker 1: trying to make a buck three bucks. Well, say goodbye, Walt, 233 00:11:58,640 --> 00:12:01,319 Speaker 1: say goodbye, Walter. I think gonna turn you off now, Walter. 234 00:12:01,640 --> 00:12:04,800 Speaker 1: You know, listen, thank you very much. Right, you're very welcome, Walter. 235 00:12:04,840 --> 00:12:07,040 Speaker 1: You have a good rest of the afternoon. Five six 236 00:12:07,120 --> 00:12:14,760 Speaker 1: zero zero. We're coming back right after this. Welcome back 237 00:12:15,400 --> 00:12:17,520 Speaker 1: car doctor, thanks for joining us this hour. Let's get 238 00:12:17,520 --> 00:12:20,600 Speaker 1: over to Derek, Columbus, Ohio three four f one fifty Derek. 239 00:12:20,640 --> 00:12:23,920 Speaker 1: Welcome to the car doctor, sir, How can I help. Yeah, 240 00:12:24,240 --> 00:12:28,079 Speaker 1: thanks for taking my call on You're welcome. What's going on? Basically, 241 00:12:28,400 --> 00:12:31,800 Speaker 1: I think I changed the thermostat in my ford last 242 00:12:31,800 --> 00:12:34,680 Speaker 1: week and it didn't fix the problem. But what happens 243 00:12:34,760 --> 00:12:38,319 Speaker 1: is it's it's sort of random, uh, but it occurs 244 00:12:38,360 --> 00:12:41,000 Speaker 1: more after I've ran the truck for like thirty minutes, 245 00:12:41,600 --> 00:12:44,719 Speaker 1: I'll turn the car off, it'll be hot, I'll get 246 00:12:44,720 --> 00:12:46,920 Speaker 1: back in to start it to go somewhere else, and 247 00:12:47,040 --> 00:12:49,600 Speaker 1: the heat gage will spike all the way to red 248 00:12:49,760 --> 00:12:51,480 Speaker 1: and then it'll kind of just like goes back down 249 00:12:51,559 --> 00:12:54,559 Speaker 1: over the next minute two minutes. And so the first 250 00:12:54,600 --> 00:12:56,720 Speaker 1: thing I thought was like a sticking thermostat or something 251 00:12:56,720 --> 00:12:59,559 Speaker 1: in that regard, but I wasn't sure where to look next. 252 00:12:59,679 --> 00:13:04,120 Speaker 1: Or do you any check engine light on? Yeah, that's 253 00:13:04,120 --> 00:13:06,480 Speaker 1: the thing. I haven't ran any code. I don't have 254 00:13:06,480 --> 00:13:08,800 Speaker 1: a code reader, but I haven't had any lights on 255 00:13:08,840 --> 00:13:11,760 Speaker 1: my end or on the dash. I mean, do you 256 00:13:11,840 --> 00:13:15,720 Speaker 1: have a temperature gauge or a temperature light. It's a 257 00:13:15,880 --> 00:13:18,160 Speaker 1: it's a gauge, So I think it's a mechanical. Okay, 258 00:13:18,280 --> 00:13:21,680 Speaker 1: well it's it's electrical. You've got the factory gauge, and 259 00:13:21,679 --> 00:13:23,880 Speaker 1: and where does the gauge. Go, does the gauge got 260 00:13:23,920 --> 00:13:25,679 Speaker 1: up into the redd or are you seeing steam from 261 00:13:25,679 --> 00:13:29,240 Speaker 1: out from under the hood. I'm not seeing any steam. 262 00:13:29,120 --> 00:13:31,599 Speaker 1: I'm not thinking that the motor is actually overheating, and 263 00:13:31,640 --> 00:13:33,520 Speaker 1: the gauge it just goes like right to the very 264 00:13:33,720 --> 00:13:35,400 Speaker 1: edge of red, and then it will sort of just 265 00:13:35,440 --> 00:13:38,840 Speaker 1: tick down over the next minute or two, so it 266 00:13:38,880 --> 00:13:41,520 Speaker 1: goes back to like a normal So, in other words, 267 00:13:41,520 --> 00:13:44,840 Speaker 1: it change is too fast to be real, That's what 268 00:13:44,880 --> 00:13:48,600 Speaker 1: I'm thinking. Yeah, I wasn't I know you're saying with 269 00:13:48,679 --> 00:13:52,000 Speaker 1: new was never ever worked, but I wasn't sure if 270 00:13:52,040 --> 00:13:54,520 Speaker 1: I should get another thrum of stat or no, I 271 00:13:54,559 --> 00:13:57,200 Speaker 1: don't think so. Um, let me just get this right, 272 00:13:57,240 --> 00:13:59,040 Speaker 1: or let me say it like this. So you might 273 00:13:59,040 --> 00:14:00,920 Speaker 1: be driving down the road thirty miles an hour, the 274 00:14:00,920 --> 00:14:02,640 Speaker 1: temperature is right in the normal range, and then all 275 00:14:02,640 --> 00:14:04,440 Speaker 1: of a sudden, I'll just spike up and hit the 276 00:14:04,480 --> 00:14:08,079 Speaker 1: red and then come right back down to normal within 277 00:14:08,120 --> 00:14:12,600 Speaker 1: a minute time period to a minute time period. Yeah, 278 00:14:12,600 --> 00:14:14,559 Speaker 1: it's done that once or twice, but it more often 279 00:14:14,640 --> 00:14:17,520 Speaker 1: happens like I'll drive somewhere for like I'll drive to work. 280 00:14:17,520 --> 00:14:19,360 Speaker 1: It teachs me like ten minutes and shut the car off, 281 00:14:20,040 --> 00:14:22,720 Speaker 1: and then like five minutes later, once when the motor 282 00:14:22,800 --> 00:14:24,560 Speaker 1: is still a little bit warm, I'll turn the car 283 00:14:24,600 --> 00:14:26,960 Speaker 1: back on. And that's when it will happen. Most often, 284 00:14:28,320 --> 00:14:30,680 Speaker 1: it's after I've driven, then stopped, and then turned the 285 00:14:30,680 --> 00:14:34,120 Speaker 1: car back on, so that when you started back, when 286 00:14:34,120 --> 00:14:36,920 Speaker 1: you started back up, the gauge tends to spike ki 287 00:14:37,600 --> 00:14:41,240 Speaker 1: and then come down to a normal reading. Yes, sir, okay, 288 00:14:41,480 --> 00:14:44,040 Speaker 1: could be. You know, I don't think it's a thermostat 289 00:14:44,200 --> 00:14:46,720 Speaker 1: al right. It doesn't sound like a thermostat from your description. 290 00:14:47,120 --> 00:14:49,840 Speaker 1: All right. Obviously it would be nice to take a 291 00:14:50,040 --> 00:14:53,000 Speaker 1: take a temp gun or um, you know, something that 292 00:14:53,000 --> 00:14:55,600 Speaker 1: would show a thermal imager and you know, show me 293 00:14:55,680 --> 00:14:58,320 Speaker 1: temperature of the hoses and engine block and do we 294 00:14:58,360 --> 00:15:01,200 Speaker 1: have good circulation and so on. It doesn't. It doesn't 295 00:15:01,240 --> 00:15:05,160 Speaker 1: sound like a traditional overheat stuck thermostatic problem. It almost 296 00:15:05,240 --> 00:15:08,240 Speaker 1: sounds like it's changing too fast to be real. What's 297 00:15:08,400 --> 00:15:11,600 Speaker 1: very common on the Fords, all right, is the cylinder 298 00:15:11,600 --> 00:15:16,400 Speaker 1: head temp censor. All right, cylinder head temp censor. And 299 00:15:16,440 --> 00:15:19,520 Speaker 1: you'll you'll see fault codes in there. Twelve eighty five, 300 00:15:19,600 --> 00:15:25,680 Speaker 1: twelve ninety nine, all right, it'll it'll set faults, um uh, 301 00:15:25,840 --> 00:15:28,760 Speaker 1: for the codes for the for the censor itself, or 302 00:15:28,760 --> 00:15:31,960 Speaker 1: for overheat as a result, because they're always concerned about 303 00:15:32,000 --> 00:15:33,880 Speaker 1: it with O B D two. And I'll tell you what, 304 00:15:33,920 --> 00:15:36,480 Speaker 1: Tom uh, Yeah, I agree, Tom. Tom just gave me 305 00:15:36,520 --> 00:15:39,040 Speaker 1: the highside. You know what, Derek, We're gonna solve your 306 00:15:38,840 --> 00:15:41,840 Speaker 1: your no scan tool problem, alright. We're gonna be sending 307 00:15:41,880 --> 00:15:44,040 Speaker 1: you out the millennium seventy from the folks at launched 308 00:15:44,080 --> 00:15:48,360 Speaker 1: Lunce tech USA dot com. So you know, we've got 309 00:15:48,360 --> 00:15:50,080 Speaker 1: to get Tony in there. Tony's got to get his 310 00:15:50,120 --> 00:15:52,280 Speaker 1: scan tool. Tony gets paid every time they say that, 311 00:15:52,640 --> 00:15:54,760 Speaker 1: did you know that? Yeah, every time he says that, 312 00:15:54,840 --> 00:15:57,920 Speaker 1: he gets a dollar three. Yeah, we're gonna run this 313 00:15:57,920 --> 00:15:59,520 Speaker 1: all the rest of the show. That'll fill up the 314 00:15:59,560 --> 00:16:02,440 Speaker 1: rest of the our. Um not. Tony's got three dollars, 315 00:16:02,480 --> 00:16:05,000 Speaker 1: he can have a he can have a cheeseburger for dinner. 316 00:16:05,240 --> 00:16:07,000 Speaker 1: So one more time talk, give it to us one 317 00:16:07,040 --> 00:16:14,280 Speaker 1: more time scan Yeah, well I greatly appreciate it, sir. 318 00:16:14,360 --> 00:16:16,200 Speaker 1: So yeah, now that, uh, let's see if you can 319 00:16:16,200 --> 00:16:18,600 Speaker 1: put that to some good use. All right. And the 320 00:16:18,720 --> 00:16:20,560 Speaker 1: first thing you should get in the habit of doing 321 00:16:20,960 --> 00:16:25,560 Speaker 1: you know, is you want to do a complete system scan, alright, 322 00:16:25,840 --> 00:16:27,640 Speaker 1: or Scandy O B D two faults? What am I saying? 323 00:16:27,680 --> 00:16:30,560 Speaker 1: There's no scanner scandy O B D two faults. Look 324 00:16:30,600 --> 00:16:34,360 Speaker 1: at pending and look at current doesn't have anything? Alright, 325 00:16:34,600 --> 00:16:39,040 Speaker 1: Do a little reading about mode six. Mode six is 326 00:16:39,320 --> 00:16:42,840 Speaker 1: the way a scan tool looks at a vehicle computer 327 00:16:42,960 --> 00:16:46,040 Speaker 1: to decide is it about to set a fault? Or 328 00:16:46,040 --> 00:16:48,760 Speaker 1: actually I said that wrong. Mode six is the is 329 00:16:48,800 --> 00:16:52,680 Speaker 1: the section of the vehicle's computer software where it's deciding 330 00:16:52,960 --> 00:16:55,760 Speaker 1: is this problem about to become a fault? The scan 331 00:16:55,880 --> 00:16:59,560 Speaker 1: tool reads mode six all right? And you know in 332 00:16:59,560 --> 00:17:01,960 Speaker 1: a sense that if Derrick wakes up tomorrow with sniffles 333 00:17:01,960 --> 00:17:05,080 Speaker 1: and and and and cold feet, his brain says, hey, 334 00:17:05,119 --> 00:17:07,600 Speaker 1: you don't feel well by Tuesday, Derek. Six, it's it's 335 00:17:07,680 --> 00:17:10,359 Speaker 1: it's it's sort of the same thing. Um, learn a 336 00:17:10,400 --> 00:17:12,760 Speaker 1: little bit about mode six. Look at pending and current 337 00:17:12,760 --> 00:17:15,520 Speaker 1: fault codes. Look at the cooling temp while you're driving. 338 00:17:15,520 --> 00:17:18,000 Speaker 1: What does the computer see? You should be able to 339 00:17:18,040 --> 00:17:21,280 Speaker 1: bring up cylinder head temp censor as a separate pit, 340 00:17:21,880 --> 00:17:26,600 Speaker 1: all right, or piece of information. Okay? And you may 341 00:17:26,720 --> 00:17:29,560 Speaker 1: find on this truck that there is no actual cool 342 00:17:29,600 --> 00:17:33,639 Speaker 1: in temp sensor reading that they measure and calculate cool 343 00:17:33,680 --> 00:17:37,760 Speaker 1: in temp sensor off the cylinder head temp sensor. And 344 00:17:37,800 --> 00:17:40,399 Speaker 1: if that's the case, watch it. If you see the 345 00:17:40,600 --> 00:17:43,119 Speaker 1: cylinder head temp sensor go to two one and sixty 346 00:17:43,160 --> 00:17:45,520 Speaker 1: degrees in the blink of an eye and then come 347 00:17:45,560 --> 00:17:49,359 Speaker 1: back down. That's changing too fast to be real, all right, 348 00:17:49,520 --> 00:17:51,919 Speaker 1: and you may want to do further testing on that sensor, 349 00:17:52,040 --> 00:17:55,680 Speaker 1: verified power, verified ground, make sure that everything is in 350 00:17:55,760 --> 00:17:58,320 Speaker 1: good working order there, and then change the sensor itself. 351 00:17:58,840 --> 00:18:01,240 Speaker 1: All right, stand a lot, and Derek and let's Tom 352 00:18:01,280 --> 00:18:03,840 Speaker 1: get your information at Columbus, Ohio. We'll get that scan 353 00:18:03,920 --> 00:18:06,199 Speaker 1: tool on its way out to you and put let 354 00:18:06,280 --> 00:18:08,280 Speaker 1: you put it to some good use and uh, you know, 355 00:18:08,359 --> 00:18:09,880 Speaker 1: let us know if you need anything else. We're glad 356 00:18:09,920 --> 00:18:12,200 Speaker 1: to hear here to help you and so forth. So Hey, 357 00:18:12,200 --> 00:18:14,720 Speaker 1: coming up next, Robert McBride from All Data. You know 358 00:18:14,840 --> 00:18:17,600 Speaker 1: the Vegas trade shows coming up next week and the 359 00:18:17,600 --> 00:18:19,280 Speaker 1: folks from all that are gonna be out there. It's 360 00:18:19,280 --> 00:18:22,840 Speaker 1: seen the APEX talking talking to everybody about their new stuff. 361 00:18:23,240 --> 00:18:25,240 Speaker 1: Where they're gonna be here to first talk about their 362 00:18:25,280 --> 00:18:27,600 Speaker 1: new stuff that's coming up next on the Car Doctor. 363 00:18:27,680 --> 00:18:39,320 Speaker 1: I'm on an ani and don't go away. Welcome back. 364 00:18:39,320 --> 00:18:42,800 Speaker 1: Why don't need the car doctor here at zero zero 365 00:18:42,840 --> 00:18:45,119 Speaker 1: More information at Car Doctors show dot com. You know, 366 00:18:45,560 --> 00:18:48,480 Speaker 1: for a lot of us, the holiday season and gift 367 00:18:48,520 --> 00:18:51,760 Speaker 1: giving and exciting things happened, you know, after December one. 368 00:18:52,400 --> 00:18:57,359 Speaker 1: For mechanics, it's that last weekend of October, first week 369 00:18:57,480 --> 00:19:00,280 Speaker 1: of November when we get out to Vegas and we 370 00:19:00,320 --> 00:19:02,840 Speaker 1: see what's going on, what's new in the industry and 371 00:19:02,880 --> 00:19:05,280 Speaker 1: all the things that the companies are bringing out to 372 00:19:05,320 --> 00:19:07,720 Speaker 1: help us solve the battle and the ongoing fight to 373 00:19:07,800 --> 00:19:10,000 Speaker 1: repair cars. And we thought we would reach out to 374 00:19:10,000 --> 00:19:12,560 Speaker 1: one of the premier companies out there, all Data. They 375 00:19:12,560 --> 00:19:14,919 Speaker 1: are an information service provider and they're branching out into 376 00:19:14,920 --> 00:19:16,439 Speaker 1: a few other things. We're gonna talk about that in 377 00:19:16,480 --> 00:19:19,560 Speaker 1: this conversation with Robert McBride's here joining us this hour 378 00:19:19,600 --> 00:19:21,280 Speaker 1: and we're glad to have him. Robert, welcome up board, 379 00:19:21,359 --> 00:19:25,920 Speaker 1: Thanks for taking the time. UM Vegas is next week 380 00:19:26,160 --> 00:19:28,680 Speaker 1: Vegas Trade Show. UM, I can talk about some of 381 00:19:28,720 --> 00:19:30,360 Speaker 1: the things I've seen you guys do. I'm using them 382 00:19:30,359 --> 00:19:32,960 Speaker 1: in the shop. The interact of wiring diagrams. Boy, is 383 00:19:33,000 --> 00:19:34,920 Speaker 1: that a great idea and I'm probably not even using 384 00:19:34,960 --> 00:19:37,199 Speaker 1: them to their full potential. Can you describe them for 385 00:19:37,240 --> 00:19:41,480 Speaker 1: the listeners? Yeah? Um, you know, we we've we've always 386 00:19:41,480 --> 00:19:44,960 Speaker 1: had the manufacturers wiring diagrams, but you know, one of 387 00:19:45,000 --> 00:19:46,480 Speaker 1: the things that we've seen and we lacked as we 388 00:19:46,520 --> 00:19:49,719 Speaker 1: talked to our customers is is the ability to interact 389 00:19:49,760 --> 00:19:51,680 Speaker 1: with them, to be able to do things like highlight 390 00:19:52,040 --> 00:19:55,400 Speaker 1: some of the the uh the circuits and be able 391 00:19:55,440 --> 00:19:57,680 Speaker 1: to see them in a way that that the way 392 00:19:57,720 --> 00:20:00,479 Speaker 1: that users use them. So really what we've done is 393 00:20:00,760 --> 00:20:02,440 Speaker 1: we've taken it so that you don't have to print 394 00:20:02,440 --> 00:20:04,600 Speaker 1: out each diagram and highlight them and take them together. 395 00:20:04,680 --> 00:20:06,600 Speaker 1: Things we've seen in shops and we said, look, we 396 00:20:06,640 --> 00:20:08,520 Speaker 1: can put these things side to side and you can 397 00:20:08,600 --> 00:20:12,359 Speaker 1: highlight uh, you can highlight wires across multiple images, and 398 00:20:12,400 --> 00:20:13,840 Speaker 1: you can view them, you can zoom them, you can 399 00:20:14,160 --> 00:20:17,119 Speaker 1: you can actually search for information it's on those diagrams. 400 00:20:17,119 --> 00:20:18,600 Speaker 1: So we just want to make them a whole lot 401 00:20:18,640 --> 00:20:20,840 Speaker 1: easier than we've ever had before. On top of the 402 00:20:20,840 --> 00:20:22,680 Speaker 1: fact that it's just they're all standardized. So if you 403 00:20:22,680 --> 00:20:24,560 Speaker 1: can read a Mercedes ones, you can read a Toyota one, 404 00:20:24,600 --> 00:20:26,600 Speaker 1: you can read a Honda one and they really do 405 00:20:26,680 --> 00:20:29,280 Speaker 1: complement our owe diagrams as well. So again we're just 406 00:20:29,280 --> 00:20:31,119 Speaker 1: trying to give our customers what they want. Let me. 407 00:20:31,200 --> 00:20:33,440 Speaker 1: Let me tell you how good information systems have gotten 408 00:20:33,440 --> 00:20:35,600 Speaker 1: and partly it's because the cars have gotten better. I 409 00:20:35,600 --> 00:20:37,960 Speaker 1: had to work on a nineties seven Ranger the beginning 410 00:20:38,000 --> 00:20:41,679 Speaker 1: of the week and I had to pull fault codes 411 00:20:41,800 --> 00:20:44,240 Speaker 1: out of the A B S system twenty years ago. 412 00:20:44,280 --> 00:20:47,560 Speaker 1: Twenty years ago technology finding the information was a chore. 413 00:20:48,040 --> 00:20:50,280 Speaker 1: You fast forward that to a two thousand seven or 414 00:20:50,400 --> 00:20:54,080 Speaker 1: twelve or and the information is right there, and it 415 00:20:54,160 --> 00:20:57,720 Speaker 1: just makes you realize how valuable and how much you 416 00:20:57,760 --> 00:21:00,959 Speaker 1: guys have learned in putting the nation out there, and 417 00:21:01,000 --> 00:21:03,040 Speaker 1: how much better it is in the way it's presented. 418 00:21:03,560 --> 00:21:06,080 Speaker 1: I start to look at the wiring diagrams and I 419 00:21:06,119 --> 00:21:08,200 Speaker 1: was using one of the interactive diagrams the other day 420 00:21:08,240 --> 00:21:10,680 Speaker 1: working on something, and you're right, you know. I was 421 00:21:10,720 --> 00:21:15,000 Speaker 1: looking at three specific wires from censor to BCM and 422 00:21:15,040 --> 00:21:17,800 Speaker 1: I wanted to see that the the um you know, 423 00:21:17,840 --> 00:21:21,720 Speaker 1: connections in between dink dinkdink. It lights up those three 424 00:21:21,760 --> 00:21:24,320 Speaker 1: wires and I followed it all. There was there was 425 00:21:24,400 --> 00:21:27,000 Speaker 1: six subdiagrams. I guess it's the best way to say it. 426 00:21:27,240 --> 00:21:29,480 Speaker 1: And it let it up across all six and you 427 00:21:29,480 --> 00:21:31,240 Speaker 1: could pick out just what you wanted to see. It 428 00:21:31,320 --> 00:21:34,800 Speaker 1: was really amazing. Um, you know, but you've also it's 429 00:21:34,840 --> 00:21:37,560 Speaker 1: still in there. I'm still seeing some you know, you 430 00:21:37,560 --> 00:21:39,560 Speaker 1: still have the wiring diagrams the O E way too, 431 00:21:39,640 --> 00:21:42,520 Speaker 1: don't you. Yeah, we do, and we think it's important 432 00:21:42,520 --> 00:21:44,520 Speaker 1: to have those. You know, they're written by the engineers, 433 00:21:44,560 --> 00:21:46,160 Speaker 1: and they're the ones that have all the splice points 434 00:21:46,160 --> 00:21:48,240 Speaker 1: and all the connections, and and they have the symbols 435 00:21:48,240 --> 00:21:49,879 Speaker 1: that you're normal you know that you're used to if 436 00:21:49,880 --> 00:21:52,200 Speaker 1: you're working on on specific cars, and we want to 437 00:21:52,200 --> 00:21:53,800 Speaker 1: make sure those were in there. So we want to 438 00:21:53,800 --> 00:21:55,920 Speaker 1: make sure that our customers have choice. Yeah, it's it 439 00:21:56,640 --> 00:22:00,440 Speaker 1: seems that you've put a lot of effort resources translate 440 00:22:00,480 --> 00:22:03,760 Speaker 1: that dollars into wiring diagrams. They are the roadmap of 441 00:22:03,800 --> 00:22:07,400 Speaker 1: the future of car repair, aren't they? Absolutely are. I mean, 442 00:22:07,560 --> 00:22:11,560 Speaker 1: I mean we're saying all basic diagnostics are requiring those, 443 00:22:11,560 --> 00:22:13,639 Speaker 1: so absolutely want to put our energy into that. You 444 00:22:13,720 --> 00:22:16,919 Speaker 1: really have, UM, talk about the scan tool. I was 445 00:22:17,080 --> 00:22:19,240 Speaker 1: I was surprised. I read about it for the first time. 446 00:22:19,320 --> 00:22:23,160 Speaker 1: This week, All Data has their own diagnostic scan tool 447 00:22:23,200 --> 00:22:26,680 Speaker 1: now as I understand it, yeah, absolutely so. So about 448 00:22:26,680 --> 00:22:28,720 Speaker 1: four years ago, we we we we went out with 449 00:22:28,720 --> 00:22:31,280 Speaker 1: our very first what we call scan tool, but was 450 00:22:31,320 --> 00:22:34,120 Speaker 1: a basic scan tool. You could pull basic p codes 451 00:22:34,160 --> 00:22:36,600 Speaker 1: and diagnostic codes, but what really was just a mission 452 00:22:36,600 --> 00:22:39,439 Speaker 1: type codes. And and what we realize obviously is is 453 00:22:39,480 --> 00:22:41,919 Speaker 1: that as you're diagnosing some of these complex cars now 454 00:22:42,040 --> 00:22:44,480 Speaker 1: you have to have a tool that does everything. So 455 00:22:44,680 --> 00:22:46,480 Speaker 1: and and we wanted more than just the tools that 456 00:22:46,520 --> 00:22:47,919 Speaker 1: are out there, and there's a lot of great tools 457 00:22:47,960 --> 00:22:49,760 Speaker 1: out there, but what they're all seemed to be missing 458 00:22:49,840 --> 00:22:53,280 Speaker 1: is the ability to actually integrate that the information you 459 00:22:53,320 --> 00:22:55,800 Speaker 1: need to fix the car and diagnose the car, along 460 00:22:55,840 --> 00:22:58,000 Speaker 1: with being able to pull the information off the car. 461 00:22:58,080 --> 00:23:00,400 Speaker 1: So we developed a tool that fits it on top 462 00:23:00,400 --> 00:23:03,360 Speaker 1: of your of a tablet next directly to your car, 463 00:23:03,480 --> 00:23:05,440 Speaker 1: and not only can you pull all the information you 464 00:23:05,480 --> 00:23:07,960 Speaker 1: would normally pull off of what's a professional scan tool, 465 00:23:08,200 --> 00:23:09,720 Speaker 1: but you can take a code and as soon as 466 00:23:09,760 --> 00:23:11,920 Speaker 1: you have a code, you go see what the diagnostic 467 00:23:11,960 --> 00:23:14,640 Speaker 1: procedure is for that, and the repair procedure and all 468 00:23:14,640 --> 00:23:16,400 Speaker 1: the other information you need to go fix and diagnose 469 00:23:16,520 --> 00:23:18,840 Speaker 1: that car. So we've done something we think fairly unique 470 00:23:18,880 --> 00:23:20,439 Speaker 1: and we love to be able to have get them 471 00:23:20,440 --> 00:23:23,639 Speaker 1: feedback at the show for that. So so you're basically, 472 00:23:24,000 --> 00:23:25,920 Speaker 1: you know, I go up to a two thousand seven 473 00:23:26,000 --> 00:23:28,840 Speaker 1: Chevy and palette, I get a P zero out of 474 00:23:28,840 --> 00:23:31,200 Speaker 1: the scan tool. The scan tool then takes that information, 475 00:23:31,240 --> 00:23:34,240 Speaker 1: puts it into my old data desktop application or maybe 476 00:23:34,320 --> 00:23:36,880 Speaker 1: my mobile application if I'm doing this with a mobile tablet, 477 00:23:37,280 --> 00:23:39,879 Speaker 1: and it will do the look up for me, is 478 00:23:39,920 --> 00:23:42,880 Speaker 1: what you're saying. Yeah, Actually, it'll show you the code 479 00:23:42,920 --> 00:23:44,280 Speaker 1: to show you the name, the title of the code. 480 00:23:44,359 --> 00:23:46,119 Speaker 1: Right there, you click on a button that shows on 481 00:23:46,160 --> 00:23:48,240 Speaker 1: the code and it takes you right to the RTPOE 482 00:23:48,440 --> 00:23:50,639 Speaker 1: article that tells you what that code is, and it 483 00:23:50,800 --> 00:23:53,360 Speaker 1: takes to the diagnostic tree for that and from there 484 00:23:53,400 --> 00:23:55,520 Speaker 1: you can go right to repair procedures and test procedures 485 00:23:55,520 --> 00:23:57,840 Speaker 1: as well. It's really like, you know, one click away, 486 00:23:57,920 --> 00:23:59,679 Speaker 1: and it makes a lot of sense. You've got your 487 00:23:59,720 --> 00:24:01,800 Speaker 1: you're in the work in the background, making it easier 488 00:24:01,840 --> 00:24:04,600 Speaker 1: for the mechanic that that that really does. That really 489 00:24:04,640 --> 00:24:07,000 Speaker 1: does make a lot of sense. Um talk about your 490 00:24:07,000 --> 00:24:09,960 Speaker 1: experience based platform. You guys have really created a great 491 00:24:10,000 --> 00:24:14,800 Speaker 1: old data community mechanics contributing information and verifying those repairs. Uh, 492 00:24:14,840 --> 00:24:16,440 Speaker 1: you know how far along is that now? And I 493 00:24:16,480 --> 00:24:20,359 Speaker 1: think that's something new you're gonna talk about also in Vegas. Correct, Yeah, 494 00:24:20,400 --> 00:24:22,880 Speaker 1: we are, um, you know, our our new our data 495 00:24:22,960 --> 00:24:25,439 Speaker 1: is a repair and collision update include uh, what we 496 00:24:25,480 --> 00:24:27,560 Speaker 1: call experience based solutions. So we know, oh we is 497 00:24:27,560 --> 00:24:29,800 Speaker 1: absolutely important and we'll always be that that will be 498 00:24:29,880 --> 00:24:32,159 Speaker 1: king of our data. But the reality is we've got 499 00:24:32,160 --> 00:24:34,640 Speaker 1: two and fifty thousand technicians using our products every day. 500 00:24:34,800 --> 00:24:36,679 Speaker 1: Now we're gonna have someone using our scan tools. We 501 00:24:36,720 --> 00:24:40,120 Speaker 1: know they're diagnosing, diagnosing peoples on a regular basis. We've 502 00:24:40,160 --> 00:24:42,000 Speaker 1: got a whole team of master text We're gonna have 503 00:24:42,040 --> 00:24:44,600 Speaker 1: sixty come by by the end of December whose job 504 00:24:44,600 --> 00:24:47,560 Speaker 1: it is to be able to answer questions and help customers. 505 00:24:47,680 --> 00:24:49,040 Speaker 1: And we said, what's the best thing we do is 506 00:24:49,040 --> 00:24:50,960 Speaker 1: share what we learned with the rest of our customers. 507 00:24:50,960 --> 00:24:53,199 Speaker 1: So what we're doing with the information is now in 508 00:24:53,240 --> 00:24:55,399 Speaker 1: our repair update. So if you go search for a 509 00:24:55,480 --> 00:24:57,119 Speaker 1: p code, or if you go look for a symptom, 510 00:24:57,160 --> 00:24:59,840 Speaker 1: you can start finding what our customers are telling us 511 00:24:59,840 --> 00:25:01,879 Speaker 1: how pick their cars. And it's just it's just again 512 00:25:01,960 --> 00:25:03,639 Speaker 1: moves that it was a little bit faster than diagnosed 513 00:25:03,640 --> 00:25:05,840 Speaker 1: than those cars making it easy. What do you think 514 00:25:05,880 --> 00:25:08,720 Speaker 1: which side of the business is bigger, Robert, the collision 515 00:25:08,840 --> 00:25:11,840 Speaker 1: side or the mechanical side. It used to be years 516 00:25:11,840 --> 00:25:14,159 Speaker 1: ago there was a clear line, you know, there was 517 00:25:14,200 --> 00:25:16,199 Speaker 1: a there was a definition line that said here, this 518 00:25:16,240 --> 00:25:19,040 Speaker 1: is a mechanical repair, there's a collision repair. Are the 519 00:25:19,200 --> 00:25:22,640 Speaker 1: two starting to merge now where you need technology from 520 00:25:22,680 --> 00:25:26,120 Speaker 1: both sides more than ever? I think you do need 521 00:25:26,520 --> 00:25:29,040 Speaker 1: technology from both sides. I would say from our business, 522 00:25:29,160 --> 00:25:32,359 Speaker 1: repairs are repair side of mechanical side always been the biggest, 523 00:25:32,359 --> 00:25:34,120 Speaker 1: that's the biggest side of you know, the biggest number 524 00:25:34,119 --> 00:25:36,400 Speaker 1: of shops out there and everything. But but the reality 525 00:25:36,520 --> 00:25:39,000 Speaker 1: is is that there's a whole lot of overlap right 526 00:25:39,040 --> 00:25:41,600 Speaker 1: the collision shops a lot more hand to do collision work. 527 00:25:41,720 --> 00:25:44,919 Speaker 1: I mean, there's a huge, huge amount of talk right 528 00:25:44,960 --> 00:25:47,280 Speaker 1: now around scan tools and in the collision market. That's 529 00:25:47,280 --> 00:25:49,200 Speaker 1: part of who we're targeting with our scan tool as well. 530 00:25:49,440 --> 00:25:50,720 Speaker 1: You know, they want to be able to pre scan 531 00:25:50,800 --> 00:25:52,040 Speaker 1: it to find out what's going on with the car 532 00:25:52,080 --> 00:25:53,520 Speaker 1: when it when it when it came into the shop. 533 00:25:53,760 --> 00:25:55,280 Speaker 1: Find out what's will to make sure they're covered when 534 00:25:55,280 --> 00:25:56,960 Speaker 1: they sent goes out the door, make sure those codes 535 00:25:56,960 --> 00:25:59,280 Speaker 1: are clear. So we see a lot of overlap between 536 00:25:59,560 --> 00:26:02,439 Speaker 1: not me what, especially in a diagnostic world, and on 537 00:26:02,480 --> 00:26:04,320 Speaker 1: the mechanical repairs, because you know, you don't just come 538 00:26:04,320 --> 00:26:06,160 Speaker 1: in the sixth fender when when somebody comes in, you're 539 00:26:06,160 --> 00:26:07,480 Speaker 1: coming to six and the fender. But you may have 540 00:26:07,520 --> 00:26:09,720 Speaker 1: to put a new new a new alternator. You may 541 00:26:09,720 --> 00:26:11,520 Speaker 1: had to put other parts in the car that are mechanical, 542 00:26:11,880 --> 00:26:15,360 Speaker 1: and the collision guys want that business. Well yeah, what what? 543 00:26:15,359 --> 00:26:17,119 Speaker 1: What kind of got me thinking about this was just 544 00:26:17,200 --> 00:26:19,760 Speaker 1: yesterday I had a two thousand eleven Dodge Caravan. I 545 00:26:19,760 --> 00:26:21,560 Speaker 1: had to put a parking light bulb in the right 546 00:26:21,640 --> 00:26:24,000 Speaker 1: front head lamp. To do that, I had to take 547 00:26:24,000 --> 00:26:26,639 Speaker 1: the head lamp out. To take the headlamp out, I 548 00:26:26,680 --> 00:26:29,879 Speaker 1: had to take the bumper off. And it was really 549 00:26:29,880 --> 00:26:32,239 Speaker 1: great because I looked. I looked in my my all 550 00:26:32,320 --> 00:26:34,600 Speaker 1: dad online and there it was. You know, I wasn't 551 00:26:34,640 --> 00:26:36,719 Speaker 1: happy that it said take the bumper off, but at 552 00:26:36,760 --> 00:26:38,840 Speaker 1: least I knew what I was dealing with. And then 553 00:26:38,880 --> 00:26:40,720 Speaker 1: you very clearly gave me, you know, here's the bolt 554 00:26:40,760 --> 00:26:42,680 Speaker 1: hears where everything is and here's how it laid out, 555 00:26:42,680 --> 00:26:44,840 Speaker 1: and it made me think about that that. Yeah, the 556 00:26:44,880 --> 00:26:47,800 Speaker 1: collision side of the business is now more involved with 557 00:26:47,880 --> 00:26:50,840 Speaker 1: the mechanical side because we're doing body shop things, so 558 00:26:50,880 --> 00:26:54,240 Speaker 1: to speak, to do the mechanical repairs. Um, you know, 559 00:26:54,280 --> 00:26:57,000 Speaker 1: and it just it's you you're developing that all along 560 00:26:57,560 --> 00:27:01,080 Speaker 1: collision advantage. Do you see the day or is the 561 00:27:01,200 --> 00:27:04,400 Speaker 1: day here where you've developed you know, full crash manuals 562 00:27:04,400 --> 00:27:06,840 Speaker 1: and estimating guides. Is that exist in the world of 563 00:27:06,880 --> 00:27:10,320 Speaker 1: all data yet? Well, I mean, we we have to 564 00:27:10,359 --> 00:27:13,160 Speaker 1: be honest again, we're we we focus on the manufacturing information. 565 00:27:13,240 --> 00:27:15,400 Speaker 1: So we are the only provider right now that has 566 00:27:15,520 --> 00:27:18,080 Speaker 1: all the collision information from our from that that come 567 00:27:18,119 --> 00:27:20,639 Speaker 1: from the collision guides from the manufacturers. So when you 568 00:27:20,680 --> 00:27:24,199 Speaker 1: talk about our collision product, it's basically our mechanic mechanical product, 569 00:27:24,400 --> 00:27:26,440 Speaker 1: plus you get all the collision manuals as well to 570 00:27:26,480 --> 00:27:28,400 Speaker 1: come from our manufacturer. So that I think the day 571 00:27:28,400 --> 00:27:31,240 Speaker 1: is already here for that. M we talked about Yeah, 572 00:27:31,280 --> 00:27:33,120 Speaker 1: I'm sorry, go ahead, No, I was gonna say, um, yeah, 573 00:27:33,119 --> 00:27:36,159 Speaker 1: I agree, Um I agree. Do you think what does 574 00:27:36,160 --> 00:27:38,080 Speaker 1: the future look like where we where we going where 575 00:27:38,080 --> 00:27:40,680 Speaker 1: were gonna be next year, five years from now? Uh? 576 00:27:40,760 --> 00:27:43,480 Speaker 1: You know is is is there going to be an 577 00:27:43,520 --> 00:27:46,720 Speaker 1: information issue, um coming down the pike? Do you have 578 00:27:46,760 --> 00:27:49,560 Speaker 1: any information privy to that that you know you see 579 00:27:49,560 --> 00:27:53,200 Speaker 1: the manufacturers are getting. Are they more cooperative less cooperative? 580 00:27:53,320 --> 00:27:55,800 Speaker 1: Do they realize the value of having people outside the 581 00:27:55,800 --> 00:27:59,120 Speaker 1: dealership working on their cars? I think it's a great question. 582 00:27:59,160 --> 00:28:01,160 Speaker 1: I think you know, there's a whole lot of things that. One. One, 583 00:28:01,240 --> 00:28:03,800 Speaker 1: they're obviously making cars more complex, which is always gonna 584 00:28:03,800 --> 00:28:06,240 Speaker 1: make it hard unless you've got really good qualified text 585 00:28:06,320 --> 00:28:08,479 Speaker 1: to work on shops. So they may not they may 586 00:28:08,520 --> 00:28:10,520 Speaker 1: do a different way. They may not be on information. 587 00:28:10,800 --> 00:28:13,359 Speaker 1: We're we're not seeing challenges with information. With information. We 588 00:28:13,400 --> 00:28:16,440 Speaker 1: have a great relationship with all of our manufacturers, UM. 589 00:28:16,480 --> 00:28:17,960 Speaker 1: And the reality is is that you know, there's a 590 00:28:18,080 --> 00:28:20,080 Speaker 1: Right to Repair Act in multiple states and everybody's just 591 00:28:20,160 --> 00:28:22,359 Speaker 1: kind of following that right now, we're not having a 592 00:28:22,400 --> 00:28:25,240 Speaker 1: hard time getting information. But how you show that information 593 00:28:25,240 --> 00:28:27,280 Speaker 1: matters to us? Right? Is it easy to find? How 594 00:28:27,320 --> 00:28:28,880 Speaker 1: does they integrate with the other things you're doing. That's 595 00:28:28,880 --> 00:28:31,240 Speaker 1: gonna be a big deal. But over the next five years, 596 00:28:31,280 --> 00:28:32,639 Speaker 1: we think it's going to be a lot more of 597 00:28:32,680 --> 00:28:35,040 Speaker 1: car connectivity. What's the car gonna be able to tell you? 598 00:28:35,040 --> 00:28:37,800 Speaker 1: You're gonna have to diagnose things, you know, uh, with 599 00:28:37,800 --> 00:28:39,680 Speaker 1: with the with the scan tool. You know you you 600 00:28:39,720 --> 00:28:41,440 Speaker 1: mentioned the headlight thing the other day, and and and 601 00:28:41,480 --> 00:28:43,959 Speaker 1: we've got a local master tech who was doing some 602 00:28:44,000 --> 00:28:46,560 Speaker 1: work uh and and had to not only do everything 603 00:28:46,600 --> 00:28:48,600 Speaker 1: you just describe with a bumper, but also had to 604 00:28:48,600 --> 00:28:51,160 Speaker 1: put plug a scan tool and to actually calibrate that 605 00:28:51,160 --> 00:28:54,760 Speaker 1: that uh that uh, the sensors on that headlight right, 606 00:28:54,960 --> 00:28:57,239 Speaker 1: so required it to say, okay, this thing had this 607 00:28:57,280 --> 00:28:59,080 Speaker 1: thing has four different centers on it. I've got to 608 00:28:59,080 --> 00:29:01,680 Speaker 1: go plug my scan tool and calibrated for that particular vehicle. 609 00:29:01,760 --> 00:29:04,360 Speaker 1: So we see a lot more car connectivity in the future, 610 00:29:04,520 --> 00:29:06,640 Speaker 1: a lot more coming directly off the car so we 611 00:29:06,640 --> 00:29:08,280 Speaker 1: can help diagnose it. And they've done a pretty good 612 00:29:08,320 --> 00:29:09,560 Speaker 1: job of the last few years. I think that's going 613 00:29:09,600 --> 00:29:11,920 Speaker 1: to continue. Yeah, I agree. I think it's going to 614 00:29:12,000 --> 00:29:13,640 Speaker 1: grow and grow and grow. And it's nice to see 615 00:29:13,640 --> 00:29:15,600 Speaker 1: you guys. I really I appreciate and I know a 616 00:29:15,600 --> 00:29:18,520 Speaker 1: lot of guys appreciate the efforts you guys do because 617 00:29:18,760 --> 00:29:20,480 Speaker 1: this is a labor of love. It's a job. But 618 00:29:20,880 --> 00:29:22,680 Speaker 1: you know what, there's a lot of creative people at 619 00:29:22,680 --> 00:29:24,560 Speaker 1: all Data that do a heck of a job every day. 620 00:29:24,840 --> 00:29:26,760 Speaker 1: I've I've pointed out some things. Hey, we need to 621 00:29:26,800 --> 00:29:28,680 Speaker 1: change this, we need to change that. You know it's 622 00:29:28,720 --> 00:29:31,480 Speaker 1: refreshing because they actually listen to you, and uh, you know, 623 00:29:31,520 --> 00:29:33,600 Speaker 1: you guys do respond. You guys do have a passion 624 00:29:33,640 --> 00:29:36,320 Speaker 1: for this and obviously by just hearing you know your 625 00:29:36,440 --> 00:29:39,960 Speaker 1: enthusiasm here today. Um, everybody can tell that real quick. 626 00:29:40,000 --> 00:29:41,560 Speaker 1: What's the booth number where you're gonna be out there 627 00:29:41,560 --> 00:29:44,720 Speaker 1: in Vegas? What's the booth we are going to be 628 00:29:44,880 --> 00:29:47,480 Speaker 1: in We're going to be at Scena this year. Um, 629 00:29:47,640 --> 00:29:49,720 Speaker 1: and I'll give you that. Bear with me, two singing 630 00:29:49,760 --> 00:29:53,600 Speaker 1: and so where we're gonna be is in booths number. 631 00:29:54,160 --> 00:29:57,080 Speaker 1: Let's see what it is. It's boots number ten sixty 632 00:29:57,120 --> 00:29:59,120 Speaker 1: one in the North Hall, ten six thirty one in 633 00:29:59,160 --> 00:30:01,720 Speaker 1: the North Hall. Cool means all right, listen you you 634 00:30:01,720 --> 00:30:03,600 Speaker 1: guys have a good trade show solo to Kevin and 635 00:30:03,600 --> 00:30:05,719 Speaker 1: everybody else out there and me we'll cut out there 636 00:30:05,720 --> 00:30:09,960 Speaker 1: next year and see you then. Appreciate. Thank You're very welcome. 637 00:30:10,000 --> 00:30:12,200 Speaker 1: You're very welcome, sir. Good luck, take good care. Oh 638 00:30:12,200 --> 00:30:13,560 Speaker 1: you know what I meant to ask him? The website. 639 00:30:13,600 --> 00:30:15,240 Speaker 1: I think it's um. We'll have to look it up. 640 00:30:15,280 --> 00:30:16,840 Speaker 1: We'll talk about it after the break. We'll get that 641 00:30:16,840 --> 00:30:19,520 Speaker 1: out there too. But all that great company, Just Google 642 00:30:19,520 --> 00:30:21,480 Speaker 1: and you'll find it. I'm running any in the car Doctor. 643 00:30:21,520 --> 00:30:29,440 Speaker 1: I'll be back right after this. Hey, welcome back the 644 00:30:29,440 --> 00:30:32,400 Speaker 1: car Doctor. Five zero nine nine zero zero. Let's go 645 00:30:32,400 --> 00:30:35,000 Speaker 1: over and talk to Bruce and Louisville, Kentucky. Nine nine 646 00:30:35,000 --> 00:30:37,280 Speaker 1: Toyota camera and some Timmy ball questions. Bruce, you'roun with 647 00:30:37,320 --> 00:30:40,000 Speaker 1: the car doctor. How can I help? Hey? Good afternoon, 648 00:30:40,000 --> 00:30:43,000 Speaker 1: and Ron, how are you doing? Good sir? What's going on? Hey? 649 00:30:43,040 --> 00:30:46,480 Speaker 1: I got a nineteen nine nine Toyota camera two fourteen 650 00:30:46,520 --> 00:30:52,120 Speaker 1: thousand miles uh two two engine? Um, I got a 651 00:30:52,120 --> 00:30:55,880 Speaker 1: little bit of like a Tommy belt slapper or whatever. 652 00:30:56,040 --> 00:30:58,600 Speaker 1: When you start the engine when it's cold, once it 653 00:30:58,680 --> 00:31:01,400 Speaker 1: warms once it warms up a little bit, the slap 654 00:31:01,600 --> 00:31:04,880 Speaker 1: goes away. And then as long as the engines war 655 00:31:05,040 --> 00:31:07,640 Speaker 1: most of the day, it doesn't you know, it doesn't 656 00:31:07,640 --> 00:31:09,760 Speaker 1: make that noise. And I did a little bit of 657 00:31:09,800 --> 00:31:14,800 Speaker 1: research and it seemed to be a common problem and 658 00:31:14,840 --> 00:31:18,560 Speaker 1: one of my co workers was saying, you know that 659 00:31:18,880 --> 00:31:22,120 Speaker 1: you should go in there and retention the timing belt, 660 00:31:22,600 --> 00:31:25,360 Speaker 1: And I thought, well, if if I'm gonna do that 661 00:31:25,440 --> 00:31:27,640 Speaker 1: much work, I mean, I know how to know what 662 00:31:27,760 --> 00:31:31,360 Speaker 1: to do, uh work on fire trucks for a living, 663 00:31:31,440 --> 00:31:35,120 Speaker 1: So um, I figured I'm dying as well just go 664 00:31:35,160 --> 00:31:37,680 Speaker 1: in there and change at all. Well, how old? How 665 00:31:37,720 --> 00:31:39,800 Speaker 1: old is the belt, Bruce? How long has it been 666 00:31:39,840 --> 00:31:43,080 Speaker 1: in there? I've had this car for almost three years now, 667 00:31:43,120 --> 00:31:46,520 Speaker 1: and it was supposed to being done before I bought it. 668 00:31:46,680 --> 00:31:49,120 Speaker 1: So and how many miles? How many miles ago? Was 669 00:31:49,160 --> 00:31:55,680 Speaker 1: that sixty eight thousand, oh about miles ago something like that? 670 00:31:55,960 --> 00:31:58,160 Speaker 1: So so, so, what it really kind of comes down 671 00:31:58,200 --> 00:32:01,600 Speaker 1: to is all right, because in all the four cylinder 672 00:32:01,600 --> 00:32:04,720 Speaker 1: Toyota tomming belts have ever done, knock would, I've never 673 00:32:04,760 --> 00:32:07,520 Speaker 1: really had one loosen up that can happen. It's just, 674 00:32:07,680 --> 00:32:09,720 Speaker 1: you know, it's it's just maybe it's just the method 675 00:32:09,880 --> 00:32:12,320 Speaker 1: the way I do it. But if the belt loosened up, 676 00:32:12,360 --> 00:32:14,200 Speaker 1: I would just be curious to take it apart and 677 00:32:14,240 --> 00:32:16,840 Speaker 1: see what else, if anything, you know, did they do 678 00:32:16,960 --> 00:32:18,640 Speaker 1: just a belt? Did they do a water pump that 679 00:32:18,720 --> 00:32:20,600 Speaker 1: they do the roller, did they you know, did they 680 00:32:20,680 --> 00:32:23,200 Speaker 1: change any other parts or was its strictly a belt? 681 00:32:23,720 --> 00:32:25,960 Speaker 1: And then what's the quality level of the belt that 682 00:32:26,000 --> 00:32:28,120 Speaker 1: they use, That they use the cheapest thing they could find, 683 00:32:28,200 --> 00:32:30,720 Speaker 1: or that they use a good quality park and you 684 00:32:30,760 --> 00:32:33,520 Speaker 1: know those are yeah, you can just you know, like 685 00:32:33,560 --> 00:32:37,240 Speaker 1: you say, retention the belt, But you know, why did 686 00:32:37,240 --> 00:32:39,800 Speaker 1: it stretch out that much in the first place, especially 687 00:32:39,840 --> 00:32:42,560 Speaker 1: in just twenty five thousand miles? Was it improperly installed 688 00:32:42,600 --> 00:32:45,840 Speaker 1: the first time around? So I think I've got to 689 00:32:45,880 --> 00:32:48,160 Speaker 1: go with if the answer is what do you If 690 00:32:48,160 --> 00:32:50,400 Speaker 1: the question is what do you do? I think the 691 00:32:50,440 --> 00:32:52,960 Speaker 1: answer is really you've got to take the covers off 692 00:32:53,160 --> 00:32:55,920 Speaker 1: and take a look at everything. And you know, keep 693 00:32:55,960 --> 00:32:57,760 Speaker 1: in mind that I'm sure you're aware of this working 694 00:32:57,760 --> 00:32:59,560 Speaker 1: on fire trucks, that everything is a system and a 695 00:32:59,600 --> 00:33:02,360 Speaker 1: component of itself. So did they do a timing belt 696 00:33:02,440 --> 00:33:04,200 Speaker 1: with a water pump? Did they do the tension er, 697 00:33:04,520 --> 00:33:06,720 Speaker 1: did they do the spring? You know, what did they do? 698 00:33:07,320 --> 00:33:09,760 Speaker 1: And then make a decision from there. Think of it 699 00:33:09,840 --> 00:33:13,840 Speaker 1: like this, replacing all the components now knowing you're doing it, 700 00:33:13,880 --> 00:33:16,400 Speaker 1: and you're gonna do it okay, right? For lack of 701 00:33:16,440 --> 00:33:18,600 Speaker 1: a better way to say, it might be the better 702 00:33:18,640 --> 00:33:21,320 Speaker 1: way in the cheaper solution than having the belt break 703 00:33:21,400 --> 00:33:23,720 Speaker 1: cause a problem down the road and you're stuck on 704 00:33:23,720 --> 00:33:25,760 Speaker 1: the side of the road at the least opportune time. 705 00:33:26,160 --> 00:33:28,160 Speaker 1: So give that a shot. If you got any other question, 706 00:33:28,160 --> 00:33:30,520 Speaker 1: shoot me an email Ron at Car Doctor Show dot com. 707 00:33:30,720 --> 00:33:32,160 Speaker 1: I'll do my best to answer. And I gotta go 708 00:33:32,240 --> 00:33:34,040 Speaker 1: and run a little late this segment, and I appreciate 709 00:33:34,160 --> 00:33:40,520 Speaker 1: the call. Zero. We're back right after this. Welcome back 710 00:33:40,520 --> 00:33:42,200 Speaker 1: on any of the Car Doctor. Let's real quick get 711 00:33:42,200 --> 00:33:44,520 Speaker 1: into a talk to Philip and across Wisconsin. Philip, I 712 00:33:44,560 --> 00:33:47,239 Speaker 1: got two minutes. What's going on? Well, I've got an 713 00:33:47,280 --> 00:33:52,160 Speaker 1: a eight gmc Acadia that has a transmission shutter in 714 00:33:52,200 --> 00:33:56,160 Speaker 1: the lower gears. It's almost like it's prematurely shifting. Wondering 715 00:33:56,240 --> 00:34:00,320 Speaker 1: if it's a programming issue or it could be um 716 00:34:00,360 --> 00:34:03,200 Speaker 1: so naturally, the first thing we're gonna do with scan codes? 717 00:34:03,360 --> 00:34:05,360 Speaker 1: All right? Do we have any there? Um? Do we 718 00:34:05,400 --> 00:34:07,800 Speaker 1: have do we have any pending? All right? And And 719 00:34:08,120 --> 00:34:10,040 Speaker 1: when I say scan codes, either O B D two 720 00:34:10,160 --> 00:34:13,200 Speaker 1: or manufacturer specific. And in a case like this, I 721 00:34:13,200 --> 00:34:16,080 Speaker 1: would want to do both because I just want to 722 00:34:16,080 --> 00:34:18,319 Speaker 1: cover the bases and the range that GM may see 723 00:34:18,400 --> 00:34:20,480 Speaker 1: something that will b D two doesn't And I just 724 00:34:20,520 --> 00:34:22,280 Speaker 1: want to make sure I'm not dealing with any faults. 725 00:34:22,280 --> 00:34:24,520 Speaker 1: So then I'm down to Okay, I've got mechanical issues, 726 00:34:24,920 --> 00:34:28,399 Speaker 1: all right. Um, I would want to take a scan tool. 727 00:34:28,840 --> 00:34:33,200 Speaker 1: Is this shutter converter on converter off any specific gears? 728 00:34:33,239 --> 00:34:38,120 Speaker 1: When exactly and how does this happen? I mean, that's 729 00:34:38,120 --> 00:34:39,880 Speaker 1: a that's a question to you. That's something for the 730 00:34:39,920 --> 00:34:42,040 Speaker 1: technician to think about. The Other thing to be aware 731 00:34:42,040 --> 00:34:44,960 Speaker 1: of is there is at least two re flashes I'm 732 00:34:45,000 --> 00:34:48,439 Speaker 1: aware of for this particular trans um As you say 733 00:34:48,440 --> 00:34:51,439 Speaker 1: a programming change. There are two software updates that came out, 734 00:34:51,719 --> 00:34:54,239 Speaker 1: and there's probably more by now. But yes, this could 735 00:34:54,360 --> 00:34:58,640 Speaker 1: also be related to software changes to do a flash 736 00:34:58,760 --> 00:35:02,560 Speaker 1: update to change the operating characteristics of the trans last 737 00:35:02,719 --> 00:35:05,239 Speaker 1: last comment. If this comes out to be that it 738 00:35:05,280 --> 00:35:08,560 Speaker 1: is a physically bad tor converter, which would not be unusual. 739 00:35:09,080 --> 00:35:11,879 Speaker 1: There are some anti slip products on the market. Get 740 00:35:11,880 --> 00:35:14,759 Speaker 1: out to your local O'reillyoto parts and ask them what 741 00:35:14,800 --> 00:35:17,520 Speaker 1: do you have for a shuddering torque converter? To see 742 00:35:17,520 --> 00:35:19,359 Speaker 1: what they might have and ask them does it work 743 00:35:19,440 --> 00:35:22,240 Speaker 1: most of their Most of them do, but just verify 744 00:35:22,320 --> 00:35:25,160 Speaker 1: it and that is another cheaper alternative, rather than replacing 745 00:35:25,160 --> 00:35:27,440 Speaker 1: the entire trans for the converter itself. I'm not an 746 00:35:27,480 --> 00:35:29,760 Speaker 1: Indian cardographer cannot an expensive to their places.