WEBVTT - Bitcoin Hits Record High, Update on Huawei's Chip Breakthrough, Racial Bias in ChatGPT

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<v Speaker 1>Bloomberg Audio Studios, podcasts, radio news.

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<v Speaker 2>From Mahard were Innovation, Money and Power Collie in Silicon Valley, Nbon.

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<v Speaker 2>This is Bloomberg Technology with Caroline Hyde and Ed Ludlow.

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<v Speaker 3>I'm Caroline had a Bloomberg's World headquarters in New York.

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<v Speaker 4>I'm Ed Dudlow in San Francisco. This is BlueBag Technology.

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<v Speaker 1>Coming up.

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<v Speaker 3>Full market coverage ahead. Stocks Crypto pushed a record highs.

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<v Speaker 3>We'll discuss Bitcoin at seventy thousand, and the outlook for

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<v Speaker 3>the AI rally as a video adds a trillion dollars

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<v Speaker 3>to its market cap this year alone.

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<v Speaker 4>Plus, we'll bring you exclusive reporting on Huawei's chip breakthrough,

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<v Speaker 4>which used technology from two US suppliers.

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<v Speaker 5>Details ahead.

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<v Speaker 3>Microsoft says it's seeing signs hacker group Midnight Blizzard it's

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<v Speaker 3>been attempting to gain access to its systems.

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<v Speaker 5>Bloomberg Exclusive.

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<v Speaker 4>Huawei and its partner Smick relied on US technology to

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<v Speaker 4>produce an advanced chip in China last year, according to sources.

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<v Speaker 4>The previously unreported information suggests that China still cannot rely

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<v Speaker 4>entirely on its domestic supply chain and needs foreign components

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<v Speaker 4>and equipment that's required for cutting edge products like semiconductor.

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<v Speaker 4>The reporter that broke that news Bloomberg's Mackenzie Hawkins. We

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<v Speaker 4>just showed the teardown video that Bloomberg did of the

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<v Speaker 4>Huawei Mate sixty. It has this seven animeter processor from Smick.

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<v Speaker 4>Smick used LAMB and applied Materials chip making equipment to

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<v Speaker 4>do it.

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<v Speaker 5>Tell me the rest. That's right.

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<v Speaker 6>So this seventh animeter chip was lauded as a massive

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<v Speaker 6>breakthrough in China. The US was trying to keep Bijing

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<v Speaker 6>from getting seven animeter technology on the fear that it

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<v Speaker 6>could give the country advanced AI capabilities that could lend

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<v Speaker 6>it a military edge. And so we've seen the US

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<v Speaker 6>implement this sweeping set of controls on the types of

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<v Speaker 6>chips and semiconductor manufacturing equipment that can be shipped to

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<v Speaker 6>China starting in October twenty twenty two, and the machines

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<v Speaker 6>that were reporting were used to create this Huawei chip

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<v Speaker 6>were shipped prior to that ban.

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<v Speaker 1>But the through line on.

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<v Speaker 6>This story is that despite Beijing's efforts to indigenize the

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<v Speaker 6>full semiconductor supply chain and catch up to the United States,

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<v Speaker 6>to the Netherlands, to Japan, these countries that are really

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<v Speaker 6>dominant in the global chip industry to get to their

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<v Speaker 6>most advanced ship, yet they still relied on foreign technology McKenzie.

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<v Speaker 3>We know that the US is still applying pressure too well.

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<v Speaker 3>Ultimately those other countries that they want to ensure that

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<v Speaker 3>these sort of ways of ma navigating through the blocks

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<v Speaker 3>don't still happen. They are turning to the Netherlands to

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<v Speaker 3>Japan to squeeze even tighter. What then, of these indigenous

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<v Speaker 3>make is over in China, won't of advanced microfabrication equipment

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<v Speaker 3>then of Nara, Are they actually getting to a place

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<v Speaker 3>where they could do it alone.

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<v Speaker 5>It's an excellent question I had.

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<v Speaker 6>Certainly the hope from the the Netherlands and Japan, which

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<v Speaker 6>are part of this tripartite agreement to squeeze China on

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<v Speaker 6>semicdector technology. They hope that the controls that they've already

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<v Speaker 6>imposed will keep China from ever catching up. But the

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<v Speaker 6>reality is there are significant differences between the controls imposed

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<v Speaker 6>by those three countries. US firms are not allowed to

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<v Speaker 6>send their employees to service equipment that's already in China,

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<v Speaker 6>so these tools from LAM and Applied Materials, those employees

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<v Speaker 6>can't go do repairs but their Dutch companies peers are

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<v Speaker 6>able to in many cases, so there are still sort

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<v Speaker 6>of big gaps that the US seeks to close between

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<v Speaker 6>those three countries regimes. And then you have the US

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<v Speaker 6>reaching out to South Korea and Germany, which are major

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<v Speaker 6>or home to major producers of spare parts that go

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<v Speaker 6>in chip making tools, to get them to join in

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<v Speaker 6>on this accord and try to squeeze China further.

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<v Speaker 5>So just really quick.

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<v Speaker 4>At a point of clarification, that seven nanometers two generation

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<v Speaker 4>removes from the cutting edge right three nanometer. But as

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<v Speaker 4>you point out in your story, Mackenzie Smick obtained the

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<v Speaker 4>lithography machines prior to that October twenty twenty two ban

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<v Speaker 4>So I think there's more to go on this story,

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<v Speaker 4>which I'm sure you'll look into, on how they get

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<v Speaker 4>that domestic industry up to speed.

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<v Speaker 5>Bluebogs. Mackenzie Hawkins terrific reporting. Thank you. Let's keep the

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<v Speaker 5>conversation going.

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<v Speaker 4>China is in the process of raising more than twenty

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<v Speaker 4>seven billion dollars for its largest chip fund to date,

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<v Speaker 4>accelerating the development of cutting edge technologies as it faces

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<v Speaker 4>those restrictions on US tech known as the Big Fund

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<v Speaker 4>the state back firm is expanding as the US prepares

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<v Speaker 4>to sharply escalate technology curves designed to curtail Chinese chip

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<v Speaker 4>and artificial intelligence progress. A tit for tat going on here.

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<v Speaker 3>Caroline, and that investors have to navigate around. Are we

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<v Speaker 3>still looking to put more money to work in companies

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<v Speaker 3>that have significant exposure to China? Vida being one of them,

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<v Speaker 3>has talked to someone at the cutting edge. Nacy Tanglin,

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<v Speaker 3>piece of a joins our CEO CIO of Laffatanglo Investments

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<v Speaker 3>for more. Also the author, of course, The Women's Guide

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<v Speaker 3>to Successful Investing, You dive into where women must invest

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<v Speaker 3>for their future. But most notably today you're joining from

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<v Speaker 3>the CBOE a day after ringing the bell to celebrate

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<v Speaker 3>not only International Women's Day but also the launch of

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<v Speaker 3>your new ETF TGLR. We want to dig into the

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<v Speaker 3>ETF in a moment, Nancy, but first your take on

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<v Speaker 3>China US and how it factors into your investing thesis.

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<v Speaker 7>Yeah, so it's a tricky one to navigate, clearly, Caroline.

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<v Speaker 7>Our portfolios have about three to five percent exposure in

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<v Speaker 7>terms of revenues to China, so we've been very careful

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<v Speaker 7>about it, and of course the companies that have tended

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<v Speaker 7>to underperform in the last year have been the companies

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<v Speaker 7>that do actually have exposure to China, not just in

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<v Speaker 7>technology but across the board. So I'm not as concerned

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<v Speaker 7>about the twenty seven billion dollar chip fund that China's starting.

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<v Speaker 7>I mean, I think that's pretty much what Intel spent

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<v Speaker 7>in terms of R and D and cap X last

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<v Speaker 7>year alone. So it's it's it's a drop in the bucket.

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<v Speaker 7>But you do have to be aware and conscious of

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<v Speaker 7>the fact that there are going to be continued hostilities,

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<v Speaker 7>if you will, trade hostilities, which.

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<v Speaker 3>Might factor into whether or not we pull back from

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<v Speaker 3>these record highs. Nancy, we are talking to you in

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<v Speaker 3>the nasdacs at are record high. The S and P

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<v Speaker 3>five hundreds that a record high. Global World Index set

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<v Speaker 3>a record high thanks to the likes of Nvidia.

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<v Speaker 1>It's interesting that we have.

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<v Speaker 3>Bruelcom for example. I know you've sort of called it

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<v Speaker 3>the pullman's version of an Nvidia, but there is some

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<v Speaker 3>weakness in that name. After its earnings, how are you

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<v Speaker 3>ranking the AI Frenzy and the chip names to be owning?

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<v Speaker 7>So if I think I've shared with your investing theme

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<v Speaker 7>is old economy companies that are embracing AI and then

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<v Speaker 7>the suppliers of the pix and shovels. So we have

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<v Speaker 7>been expanding our exposure. We trimmed back on many of

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<v Speaker 7>the names, including Broadcom and palowout to Networks a number

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<v Speaker 7>of weeks ago and then again yesterday, and so I

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<v Speaker 7>think you have to be disciplined in this environment. We

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<v Speaker 7>still own plenty, but we've been adding to names like AXP.

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<v Speaker 7>I have a triple A or a cube stock pick

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<v Speaker 7>for you, and it's American Express, which is using AI

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<v Speaker 7>to improve fraud detection, and then Amazon and Adobe the

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<v Speaker 7>unsung hero we think of AI. So you have to

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<v Speaker 7>pick and choose and navigate around and really focus on

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<v Speaker 7>domestic revenues if you can.

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<v Speaker 4>The thing about Broadcom is it's not a maker of

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<v Speaker 4>AI accelerators, right Nancy. It kind of It has a

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<v Speaker 4>custom silicon business, makes TPUs, but it's really in the

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<v Speaker 4>serve a design build out. You know, it provides networking tech.

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<v Speaker 4>But they had this specific forecast that AI will be

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<v Speaker 4>thirty five percent contribution revenue previously from twenty five percent.

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<v Speaker 4>Does that signal anything bigger to you? About how how

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<v Speaker 4>continued or sustained the AI buildout is going to be.

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<v Speaker 7>I think, I mean, you have to piece together from

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<v Speaker 7>a lot of different companies. But I think the security

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<v Speaker 7>I have in owning a name like Broadcom is that

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<v Speaker 7>it is hoktan is consistently underestimated. We were buying the

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<v Speaker 7>stock at two hundred dollars a share when he did

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<v Speaker 7>the Computer Associates deal, and everyone hated it. It was

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<v Speaker 7>a creative in a year. So there's more to Broadcom

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<v Speaker 7>than just AI. But if you look at the use

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<v Speaker 7>cases almost you know, we're sitting on earning season, everybody's

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<v Speaker 7>talking about it across sectors, but they're really using AI.

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<v Speaker 7>And I think that's why I think this market is

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<v Speaker 7>analogous to the nineties, because we are going to continue

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<v Speaker 7>to see productivity improvements and that's going to drive stock

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<v Speaker 7>prices higher. I would just point out I didn't answer

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<v Speaker 7>Caroline's question. I mean, if you look at the all

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<v Speaker 7>times highs, yes, that's true, Caroline, But over the last

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<v Speaker 7>two years, if you went twenty two to twenty three,

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<v Speaker 7>the Nasdaq was actually down something like three percent, So

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<v Speaker 7>we're not in nosebleed territory yet.

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<v Speaker 4>Well, the difference is the contribution from Nvidia and Videos

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<v Speaker 4>at nine hundred and twenty seven dollars a share stock split,

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<v Speaker 4>stock split in video, please.

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<v Speaker 5>So you would favor that, you think you'll go for it.

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<v Speaker 7>I mean, they've done it before, so I think it's likely.

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<v Speaker 7>I think it would be great if Broadcom split as well,

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<v Speaker 7>and some of these other stocks that traded these, you know,

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<v Speaker 7>really high levels. It makes it harder to manage portfolios

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<v Speaker 7>with them in the portfolio, harder for the retail investor.

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<v Speaker 7>But you know, we'll take what we get. We'll take

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<v Speaker 7>dividend increases, we'll take share buybacks, whatever it takes to

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<v Speaker 7>drive the stock price higher.

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<v Speaker 3>And let's talk about the retail investor. You clearly care

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<v Speaker 3>about them. You've been writing books for them, and you've

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<v Speaker 3>also been looking at well, now we've got an actively

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<v Speaker 3>managed ETF coming from you at the moment, Lafeateangla equity

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<v Speaker 3>income ETF quality large cap stocks have strong earnings and

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<v Speaker 3>dividend growth potential. What is your edge here, Nancy? Where

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<v Speaker 3>do you want to be showing an offering to this clientele?

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<v Speaker 7>Yeah, so this strategy is very different from what you

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<v Speaker 7>would normally think of as an equity income portfolio. There's

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<v Speaker 7>no electric utilities. We own one rate in the portfolio,

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<v Speaker 7>but we buy what I call fallen angel growth stocks,

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<v Speaker 7>and we do a lot of research because everybody knows

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<v Speaker 7>the problems when the stocks are out of favor. So

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<v Speaker 7>we have our own proprietary research model and our own

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<v Speaker 7>proprietary valuation metrics, and that is the one we use

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<v Speaker 7>in that portfolio. Is relative dividend yield. In these companies,

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<v Speaker 7>management sets the dividend based on what they think long

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<v Speaker 7>term sustainable earnings power is. So it's a total return

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<v Speaker 7>strategy with dividend growth as the focus, and it's a

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<v Speaker 7>great workhorse strategy. I have you the majority of my

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<v Speaker 7>assets in this strategy, so you don't get to own

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<v Speaker 7>some of the sexier names, but you do get really

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<v Speaker 7>consistent risk adjusted returns that have been able to generate

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<v Speaker 7>excess return above the benchmarks over time.

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<v Speaker 4>Nancy Tegler, CEO CEO of Lapputengler Investments. Great to have

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<v Speaker 4>you on the show on this Friday. In creats on

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<v Speaker 4>the ETF All right, coming up, Microsoft says Russian hacking

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<v Speaker 4>group Midnight Blizzard is making attempts to access its systems.

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<v Speaker 4>We're gonna bring you all the updates on that story. Next,

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<v Speaker 4>this is Bloomberg Technology.

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<v Speaker 5>Time for talking tech.

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<v Speaker 4>First up, Microsoft says there's evidence that information from an

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<v Speaker 4>account compromised by a Russia linked hacker known as Midnight

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<v Speaker 4>Blizzard was used in recent weeks to try and gain

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<v Speaker 4>access to corporate data. In a blog post, Microsoft revealed

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<v Speaker 4>that the hackers made attempts for some of the company's

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<v Speaker 4>source code, repositories, and internal systems, but found no evidence

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<v Speaker 4>that any customer facing systems were compromised. Plus semiconductor connectivity

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<v Speaker 4>company Astera Labs is said to be planning to raise

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<v Speaker 4>as much as five hundred and thirty four million dollars

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<v Speaker 4>in an IPO. The Intel backed company hopes to tap

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<v Speaker 4>into investor demand four artificial intelligence with a stock offering

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<v Speaker 4>of twenty seven dollars to thirty dollars a share. That's

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<v Speaker 4>according to a filing. The stock will trade on the

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<v Speaker 4>Nasdaq and will debut under the ticker ALAB and Rivian

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<v Speaker 4>hits the brakes, halting plans to build out a new

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<v Speaker 4>multi billion dollar factory in Georgia.

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<v Speaker 5>In a company.

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<v Speaker 4>Filing, Rivian said the move will save the automaker as

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<v Speaker 4>much as two point twenty five billion in capital expenditures

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<v Speaker 4>this coming is Evmaker debuted its first mass market.

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<v Speaker 5>R two model, which will now be.

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<v Speaker 4>Made at first in its existing plant in Illinois. This

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<v Speaker 4>was the Rivian CEO Carros sort of channeling his inner

0:12:49.960 --> 0:12:53.320
<v Speaker 4>Steve Jobs. But the news was a change of plans.

0:12:54.080 --> 0:12:56.920
<v Speaker 3>Who is charming the inner Steve Jobs with a surprise?

0:12:57.160 --> 0:12:58.120
<v Speaker 1>Right the R two?

0:12:58.200 --> 0:13:00.439
<v Speaker 3>Yes, we kind of had the leak on about the

0:13:00.480 --> 0:13:00.760
<v Speaker 3>R three.

0:13:00.760 --> 0:13:01.560
<v Speaker 1>What do you make of it?

0:13:02.120 --> 0:13:03.800
<v Speaker 4>Yes, the R three is a crossover.

0:13:03.920 --> 0:13:05.040
<v Speaker 5>They did keep it a secret.

0:13:05.080 --> 0:13:08.040
<v Speaker 4>I'm so surprised it wasn't leaked frankly ahead of time.

0:13:08.120 --> 0:13:09.920
<v Speaker 4>So it was kind of like the one more thing

0:13:10.120 --> 0:13:14.719
<v Speaker 4>Steve Jobs moment. It's a prototype. It's a prototype right

0:13:14.760 --> 0:13:16.679
<v Speaker 4>far in the future. But it did boost the stock.

0:13:17.120 --> 0:13:19.160
<v Speaker 3>We'll see what the price point is. But what forty

0:13:19.160 --> 0:13:21.640
<v Speaker 3>five thousand for an R two. We're starting to get

0:13:21.679 --> 0:13:23.600
<v Speaker 3>a little bit more economical.

0:13:30.360 --> 0:13:31.240
<v Speaker 5>So AI is.

0:13:31.160 --> 0:13:34.080
<v Speaker 3>Helping drive stocks to new highs today, but there remains

0:13:34.120 --> 0:13:37.800
<v Speaker 3>the ongoing concerns about its limitations, particularly when it comes

0:13:37.880 --> 0:13:40.720
<v Speaker 3>to generator of AI and ethical standards safety.

0:13:41.080 --> 0:13:41.760
<v Speaker 1>This is something I.

0:13:41.720 --> 0:13:45.240
<v Speaker 3>Discussed with the CEO of Salesforce AI it's Clara Shee.

0:13:45.280 --> 0:13:45.800
<v Speaker 1>Take a listen.

0:13:46.400 --> 0:13:49.320
<v Speaker 8>There are so many ways of thinking about trust. It

0:13:49.400 --> 0:13:51.360
<v Speaker 8>is something that I think about all the time. It's

0:13:51.800 --> 0:13:54.040
<v Speaker 8>the number one company value at Salesforce.

0:13:54.200 --> 0:13:56.000
<v Speaker 1>But when it comes to AI, I think we've all.

0:13:55.840 --> 0:13:59.959
<v Speaker 8>Heard the stories of chat GPT and the various equivalent

0:14:00.160 --> 0:14:03.880
<v Speaker 8>out there just making things up or spewing out toxic

0:14:03.960 --> 0:14:08.800
<v Speaker 8>outputs or biased outputs, right because consumer chatbots are trained

0:14:08.920 --> 0:14:11.600
<v Speaker 8>on the corpus of data on the Internet and so honestly,

0:14:11.679 --> 0:14:15.360
<v Speaker 8>unfortunately in humanity, and there's a lot of incorrect, biased

0:14:15.360 --> 0:14:17.240
<v Speaker 8>information out there, and so I think that's really the

0:14:17.280 --> 0:14:20.040
<v Speaker 8>difference between consumer AI and business AI.

0:14:20.600 --> 0:14:21.360
<v Speaker 1>Business AI is.

0:14:21.360 --> 0:14:25.320
<v Speaker 8>Just unacceptable to make up an answer to what your

0:14:25.360 --> 0:14:28.720
<v Speaker 8>sales forecast is or responding to a customer service request.

0:14:28.760 --> 0:14:30.160
<v Speaker 1>And that's why our.

0:14:30.080 --> 0:14:32.680
<v Speaker 8>Team, my team has spent so much time building out

0:14:32.720 --> 0:14:35.800
<v Speaker 8>what we call our Einstein trust layer, So everything from

0:14:35.880 --> 0:14:40.320
<v Speaker 8>data masking to citations, to zero retention prompt so that

0:14:40.480 --> 0:14:43.040
<v Speaker 8>there's no data leakage, to keeping an audit trail, just

0:14:43.040 --> 0:14:45.000
<v Speaker 8>to make it really trusted for companies.

0:14:46.120 --> 0:14:48.640
<v Speaker 3>What about therefore, the developers you're then going out and

0:14:48.640 --> 0:14:52.760
<v Speaker 3>talking to on a daylight today, why are they seeing

0:14:53.800 --> 0:14:56.640
<v Speaker 3>worries about what they look like, the bias within what

0:14:56.720 --> 0:14:59.240
<v Speaker 3>they're producing, or are you seeing a more diverse castic

0:14:59.280 --> 0:15:02.720
<v Speaker 3>characters coming in building, particularly as you make AI easier

0:15:03.240 --> 0:15:05.680
<v Speaker 3>with co pilots. The fact is that ultimately maybe we're

0:15:05.680 --> 0:15:07.960
<v Speaker 3>not all going to have to be well code as

0:15:08.000 --> 0:15:09.080
<v Speaker 3>let alone prompt engine is.

0:15:09.800 --> 0:15:12.440
<v Speaker 8>I do think this is an amazing democratization moment for

0:15:12.480 --> 0:15:13.320
<v Speaker 8>app developers.

0:15:13.400 --> 0:15:14.440
<v Speaker 1>And I mean even.

0:15:14.240 --> 0:15:17.560
<v Speaker 8>For years before AI Salesforce, one of the secret sources

0:15:17.560 --> 0:15:21.600
<v Speaker 8>of Salesforce was it's no code and low code platform,

0:15:21.840 --> 0:15:25.840
<v Speaker 8>which means that business analysts can build apps without knowing

0:15:25.880 --> 0:15:29.440
<v Speaker 8>how to code, and even pro code developers who are

0:15:29.480 --> 0:15:32.080
<v Speaker 8>really good at coding, they're able to use our tools

0:15:32.280 --> 0:15:36.000
<v Speaker 8>to code faster. And AI is just an incredible accelerant

0:15:36.040 --> 0:15:38.480
<v Speaker 8>and amplifier of both of these. And so today we

0:15:38.520 --> 0:15:41.840
<v Speaker 8>had a series of really exciting announcements called our Einstein

0:15:41.880 --> 0:15:45.520
<v Speaker 8>one studio that really makes it turnkey for any no

0:15:45.640 --> 0:15:49.000
<v Speaker 8>code developer as well as pro code developer to use

0:15:49.040 --> 0:15:50.200
<v Speaker 8>AI to build faster.

0:15:51.240 --> 0:15:54.240
<v Speaker 3>Do you think that the AI systems that we're building

0:15:54.280 --> 0:15:56.720
<v Speaker 3>right now are as diverse as the use cases that

0:15:56.720 --> 0:15:59.240
<v Speaker 3>we're having and or are you worried about the bias

0:15:59.240 --> 0:16:02.480
<v Speaker 3>that's in there, inevitably because of what it's ingesting.

0:16:03.120 --> 0:16:06.000
<v Speaker 8>I think more broadly, we should all be very concerned

0:16:06.160 --> 0:16:10.120
<v Speaker 8>about the AI model development and the regulation of AI

0:16:10.600 --> 0:16:11.560
<v Speaker 8>not being diverse enough.

0:16:11.600 --> 0:16:13.080
<v Speaker 1>And that's why I think it's so important for.

0:16:13.080 --> 0:16:16.440
<v Speaker 8>Us to have rooms like this and dialogues like this

0:16:16.640 --> 0:16:19.640
<v Speaker 8>to really ensure that a diverse set of perspectives are

0:16:19.680 --> 0:16:23.840
<v Speaker 8>going into creating the AI itself, as well as creating

0:16:24.080 --> 0:16:28.240
<v Speaker 8>the governance and the policies and the regulation around responsible AI.

0:16:28.800 --> 0:16:33.080
<v Speaker 8>And then finally, AI is going to create tremendous wealth

0:16:33.160 --> 0:16:37.680
<v Speaker 8>and value for shareholders, for stakeholders, for employees of these companies,

0:16:37.960 --> 0:16:41.360
<v Speaker 8>for the people and the businesses that utilize AI. And

0:16:41.440 --> 0:16:44.640
<v Speaker 8>we can't leave behind women in minorities in this value

0:16:44.640 --> 0:16:45.320
<v Speaker 8>creation moment.

0:16:46.560 --> 0:16:48.880
<v Speaker 3>My conversation a couple of days ago with the Salesforce

0:16:49.040 --> 0:16:51.680
<v Speaker 3>AI CEO Claras, and we're going to dig in more.

0:16:52.360 --> 0:16:55.080
<v Speaker 4>Yeah, let's stick with AI biased concerns and turn to

0:16:55.080 --> 0:16:58.840
<v Speaker 4>today's Bloomberg Big Take. Our reporters have been working on

0:16:58.880 --> 0:17:03.359
<v Speaker 4>an experiment to see if chat GPT has any discriminatory biases,

0:17:03.520 --> 0:17:08.400
<v Speaker 4>finding in their conclusion that AI software can produce discriminatory

0:17:08.440 --> 0:17:13.440
<v Speaker 4>results when prompted to rank resumes that are equally qualified.

0:17:13.480 --> 0:17:14.120
<v Speaker 5>Let's bring in.

0:17:14.080 --> 0:17:17.680
<v Speaker 4>One of those reporters, Bloomberg's Davy Alba. This is a

0:17:17.760 --> 0:17:21.200
<v Speaker 4>must read, but it is complicated. Let's start with the methodology.

0:17:21.280 --> 0:17:23.560
<v Speaker 5>First. Explain to the audience what you did.

0:17:24.080 --> 0:17:28.040
<v Speaker 9>Yeah, thanks for having me. So we carried out this

0:17:28.200 --> 0:17:35.879
<v Speaker 9>experiment where we used GPT's API, and so we prompted

0:17:36.040 --> 0:17:41.240
<v Speaker 9>GPT three point five and GPT four with eight equally

0:17:41.359 --> 0:17:47.040
<v Speaker 9>qualified resumes, keeping all of the qualifications of the resume's

0:17:47.400 --> 0:17:50.760
<v Speaker 9>equal equivalent essentially, And the only thing that we changed

0:17:51.119 --> 0:17:53.159
<v Speaker 9>was the name.

0:17:53.080 --> 0:17:55.120
<v Speaker 5>That was on top of the resume.

0:17:55.760 --> 0:18:01.320
<v Speaker 9>So that name we derived it using mutational methods and

0:18:02.080 --> 0:18:07.040
<v Speaker 9>made it representative of particular demographic groups. So we had,

0:18:07.400 --> 0:18:12.600
<v Speaker 9>you know, either male or female, white, Black, Hispanic or

0:18:12.640 --> 0:18:18.119
<v Speaker 9>Asian demographically distinct names, and we said it loose, and

0:18:18.200 --> 0:18:24.960
<v Speaker 9>we basically had GPT rank these resumes thousands of times

0:18:25.000 --> 0:18:28.240
<v Speaker 9>for four different jobs. And what we found was actually

0:18:28.680 --> 0:18:34.720
<v Speaker 9>some pretty stark evidence of racial bias and disparities depending

0:18:34.760 --> 0:18:39.120
<v Speaker 9>on the job that we asked GPT to rank it for,

0:18:39.480 --> 0:18:41.280
<v Speaker 9>and you.

0:18:41.240 --> 0:18:41.919
<v Speaker 1>Know, sort of the.

0:18:43.480 --> 0:18:45.320
<v Speaker 9>Candidates that it was evaluating.

0:18:45.600 --> 0:18:49.120
<v Speaker 3>Okay, so you're looking for a financial analyst for example.

0:18:49.119 --> 0:18:52.840
<v Speaker 3>As one of the examples, Yes, who ends up in

0:18:53.000 --> 0:18:57.280
<v Speaker 3>probability coming out on top, who ends up coming off worst?

0:18:57.760 --> 0:19:01.240
<v Speaker 9>Yeah, so that was one of our really good examples.

0:19:01.800 --> 0:19:06.000
<v Speaker 9>You know, we found that black men and women were

0:19:06.240 --> 0:19:10.560
<v Speaker 9>disproportionately ranked U sort of at the bottom. They were

0:19:10.640 --> 0:19:16.720
<v Speaker 9>chosen as a top candidate the least frequently. And it

0:19:16.800 --> 0:19:20.920
<v Speaker 9>was so stark that we actually measured adverse impact, which

0:19:20.960 --> 0:19:24.200
<v Speaker 9>is sort of what the US federal agencies use as

0:19:24.359 --> 0:19:29.359
<v Speaker 9>a benchmark to see whether a group is you know,

0:19:29.800 --> 0:19:34.960
<v Speaker 9>badly impacted by a particular hiring process. And I wanted

0:19:34.960 --> 0:19:38.600
<v Speaker 9>to add, this is not just theoretical that people are

0:19:38.720 --> 0:19:42.880
<v Speaker 9>using GPT to use these to to use to sort

0:19:42.920 --> 0:19:47.800
<v Speaker 9>of sort and rank resumes. We actually in our reporting

0:19:47.880 --> 0:19:51.119
<v Speaker 9>found that a lot of businesses are indeed using it

0:19:51.160 --> 0:19:52.680
<v Speaker 9>for this particular use case.

0:19:53.359 --> 0:19:55.560
<v Speaker 1>And you know, it's it's.

0:19:55.440 --> 0:19:57.600
<v Speaker 9>Important to consider these things.

0:19:57.880 --> 0:20:00.880
<v Speaker 3>Open AI and response saying you're not meant to use

0:20:01.280 --> 0:20:04.600
<v Speaker 3>chut GPT or GPT in our underlying technology, just straight

0:20:04.640 --> 0:20:07.680
<v Speaker 3>out the box in this way, but still stark reporting

0:20:07.720 --> 0:20:09.719
<v Speaker 3>from Davy Alba. We thank her and the team so

0:20:09.800 --> 0:20:11.840
<v Speaker 3>much for it.

0:20:18.480 --> 0:20:20.720
<v Speaker 4>Welcome back to Bloomberg Technology Ed love Loow here in

0:20:20.760 --> 0:20:21.440
<v Speaker 4>San Francisco.

0:20:21.560 --> 0:20:22.639
<v Speaker 3>I'm Caroline heard in New York.

0:20:22.960 --> 0:20:25.359
<v Speaker 4>Let's keep today's jobs report in mind, but dive deeper

0:20:25.400 --> 0:20:28.320
<v Speaker 4>into the tech sector angle to all of this and

0:20:28.359 --> 0:20:32.000
<v Speaker 4>bring in Jacqueline Rice Nelson, CEO of the upskilling platform

0:20:32.240 --> 0:20:37.840
<v Speaker 4>Tribe AI. Basically, unemployment two year high, but hiring continues.

0:20:37.960 --> 0:20:39.800
<v Speaker 4>I'm going to try and make the jump to what's

0:20:39.840 --> 0:20:42.760
<v Speaker 4>happening in AI in the context of that by saying

0:20:43.240 --> 0:20:47.679
<v Speaker 4>there is a scarcity of roles or a scarcity of

0:20:47.720 --> 0:20:51.320
<v Speaker 4>the skilled workers we need to meet that hiring demand

0:20:51.320 --> 0:20:53.240
<v Speaker 4>in the AI context. Do you think that that's right?

0:20:54.200 --> 0:20:56.440
<v Speaker 10>First of all, I'm thrilled to be here, and especially

0:20:56.560 --> 0:20:59.280
<v Speaker 10>on a day that shows some of the potential of

0:20:59.560 --> 0:21:02.640
<v Speaker 10>AI and value creation that I believe we will continue

0:21:02.680 --> 0:21:06.720
<v Speaker 10>to see in the market. I think when you talk

0:21:06.760 --> 0:21:12.720
<v Speaker 10>about AI and talent and opportunity, we can't really underscore

0:21:13.520 --> 0:21:16.359
<v Speaker 10>that we're just at the beginning of this massive wave.

0:21:17.320 --> 0:21:25.680
<v Speaker 10>And today we absolutely have steep specialists who have been living, breathing,

0:21:25.840 --> 0:21:31.440
<v Speaker 10>sleeping AI for years. But what really matters right now

0:21:31.560 --> 0:21:34.439
<v Speaker 10>is who has been doing on the ground generative AI

0:21:34.760 --> 0:21:38.480
<v Speaker 10>applications built on top of these large language models. These

0:21:38.520 --> 0:21:42.200
<v Speaker 10>models have only really been accessible to a broader population

0:21:42.720 --> 0:21:45.720
<v Speaker 10>for a year, and so that population.

0:21:45.200 --> 0:21:46.359
<v Speaker 5>Of people who really.

0:21:46.119 --> 0:21:49.719
<v Speaker 10>Has the experience that companies actually need to do this

0:21:49.880 --> 0:21:52.320
<v Speaker 10>well to do this right is limited.

0:21:53.359 --> 0:21:56.560
<v Speaker 4>Okay, what is tribe seeing in the jobs market? We

0:21:56.840 --> 0:22:00.000
<v Speaker 4>know jobs are being added added in this context or industry,

0:22:00.480 --> 0:22:01.479
<v Speaker 4>but what are the roles?

0:22:01.560 --> 0:22:01.760
<v Speaker 5>Right?

0:22:01.800 --> 0:22:05.160
<v Speaker 4>All these companies are saying we're using AI, but who

0:22:05.160 --> 0:22:06.720
<v Speaker 4>are they hiring as a result of that?

0:22:07.320 --> 0:22:11.160
<v Speaker 10>Yeah, this is an incredibly interesting moment because I believe

0:22:11.200 --> 0:22:14.680
<v Speaker 10>we are kind of at a real inflection point where

0:22:14.720 --> 0:22:20.600
<v Speaker 10>the conversation around AI has been around efficiency, around cost cutting,

0:22:20.840 --> 0:22:25.720
<v Speaker 10>and potentially the fears have been around job reductions. And

0:22:25.800 --> 0:22:29.600
<v Speaker 10>I believe where we're headed is that there will absolutely

0:22:29.640 --> 0:22:33.280
<v Speaker 10>be efficiency gains, but that's going to become table sticks.

0:22:33.560 --> 0:22:38.479
<v Speaker 10>Where we're going is AI used for innovation for product growth?

0:22:38.760 --> 0:22:43.640
<v Speaker 10>Examples like Service now using AI and already being able

0:22:43.680 --> 0:22:48.440
<v Speaker 10>to cite quantitative value that it has contributed contributed already

0:22:48.720 --> 0:22:52.440
<v Speaker 10>millions of dollars to net new ACV. And this is

0:22:52.480 --> 0:22:55.080
<v Speaker 10>where I think we have the potential to look at

0:22:55.440 --> 0:22:58.480
<v Speaker 10>value creation from AI, not just on the bottom line

0:22:58.480 --> 0:23:02.000
<v Speaker 10>and the top line, but also on jobs and opportunities

0:23:02.040 --> 0:23:06.240
<v Speaker 10>for people that extend far beyond just the builders themselves,

0:23:06.600 --> 0:23:09.200
<v Speaker 10>but also the people who are thinking about the commercial

0:23:09.200 --> 0:23:14.240
<v Speaker 10>implications of these technologies, the legal and compliance implications, the

0:23:14.280 --> 0:23:18.560
<v Speaker 10>operational challenges, the data and back end engineering needs. There's

0:23:18.600 --> 0:23:22.320
<v Speaker 10>so many pieces that we're really looking at AI as

0:23:22.400 --> 0:23:25.399
<v Speaker 10>a new wave to how do you develop products and

0:23:25.440 --> 0:23:29.439
<v Speaker 10>how do you commercialize those products? And that's the interesting conversation.

0:23:30.440 --> 0:23:32.679
<v Speaker 3>It's also therefore interesting that basically you've gone in with

0:23:32.720 --> 0:23:34.760
<v Speaker 3>a consultancy model because it feels as though you have

0:23:34.800 --> 0:23:37.399
<v Speaker 3>to be integrated into every single part of a business loan.

0:23:37.520 --> 0:23:39.040
<v Speaker 3>I mean this is going up from the CEO and

0:23:39.080 --> 0:23:41.720
<v Speaker 3>the CTO to basically people are going to be practically

0:23:41.800 --> 0:23:44.160
<v Speaker 3>using this. How do you get that buy in from

0:23:44.160 --> 0:23:45.400
<v Speaker 3>a company in every pot?

0:23:45.640 --> 0:23:48.440
<v Speaker 10>You're exactly right, and I would actually say it starts even.

0:23:48.320 --> 0:23:49.920
<v Speaker 5>Higher, which is at the board level.

0:23:50.240 --> 0:23:52.600
<v Speaker 10>So right now, all the boards are yelling at their

0:23:52.640 --> 0:23:56.360
<v Speaker 10>CEOs and saying, what's your AI strategy? All the CEOs

0:23:56.400 --> 0:23:58.720
<v Speaker 10>are yelling at their team and saying what's your AI strategy?

0:23:58.720 --> 0:24:02.840
<v Speaker 1>And everyone's saying I don't know, yes anything, less yelling.

0:24:02.680 --> 0:24:05.680
<v Speaker 10>Yes, less yelling across the board. Maybe they're nicely asking,

0:24:05.920 --> 0:24:08.800
<v Speaker 10>but the point is that every company today wants or

0:24:08.840 --> 0:24:11.240
<v Speaker 10>needs to become an AI company, and they don't know how.

0:24:11.560 --> 0:24:14.440
<v Speaker 10>And that's really where Tribe comes in. We can help

0:24:14.560 --> 0:24:17.680
<v Speaker 10>meet and work with companies at every stage of that

0:24:17.800 --> 0:24:20.919
<v Speaker 10>kind of adoption journey, and then work with them to

0:24:20.960 --> 0:24:24.320
<v Speaker 10>build products that actually matter for their business, that really

0:24:24.359 --> 0:24:28.120
<v Speaker 10>add real value to their companies, can showcase the success

0:24:28.119 --> 0:24:30.639
<v Speaker 10>and make it really tangible rather than this you know,

0:24:30.800 --> 0:24:34.600
<v Speaker 10>buzzword soup, and then get them on this sort of

0:24:34.680 --> 0:24:38.520
<v Speaker 10>train or journey to continuing to invest in AI in

0:24:38.600 --> 0:24:41.440
<v Speaker 10>ways that really makes sense and do real things.

0:24:41.960 --> 0:24:44.520
<v Speaker 3>The demand is clear, and I'm sure your business is

0:24:44.600 --> 0:24:45.960
<v Speaker 3>thriving on the back of it, but talk to us

0:24:46.000 --> 0:24:47.879
<v Speaker 3>about the supply side issue. You've got to bring in

0:24:47.880 --> 0:24:50.760
<v Speaker 3>the right engineers, who I am sure are being offered

0:24:51.119 --> 0:24:56.080
<v Speaker 3>plenty of permanent jobs at extraordinary offerings in terms of

0:24:56.080 --> 0:24:56.720
<v Speaker 3>their salary.

0:24:57.080 --> 0:24:59.760
<v Speaker 1>Why work with a Tribe AI? Why be a consultant?

0:24:59.800 --> 0:25:00.840
<v Speaker 3>Why be a freedom set?

0:25:01.280 --> 0:25:04.199
<v Speaker 10>Yeah, this is a trend that I spotted years ago,

0:25:04.760 --> 0:25:07.560
<v Speaker 10>which is that the people who really have the expertise,

0:25:07.720 --> 0:25:11.080
<v Speaker 10>particularly in AI, have worked at just a handful of companies,

0:25:11.480 --> 0:25:17.480
<v Speaker 10>Google Amazon, Netflix, take your pick, and not everyone wants

0:25:17.520 --> 0:25:20.639
<v Speaker 10>to stay at those companies despite the cushy jobs and

0:25:20.680 --> 0:25:24.480
<v Speaker 10>the large salaries, and especially right now in this moment

0:25:24.560 --> 0:25:28.800
<v Speaker 10>of intense AI demand that you just described, the demand

0:25:28.920 --> 0:25:33.240
<v Speaker 10>for these talented folks is off the charts, and so

0:25:33.960 --> 0:25:39.280
<v Speaker 10>they have their choice of these very massive floated salaries

0:25:39.359 --> 0:25:41.800
<v Speaker 10>right now at these big companies. But that comes with

0:25:41.840 --> 0:25:45.359
<v Speaker 10>a lot of bureaucracy that comes with being tied up

0:25:45.400 --> 0:25:50.399
<v Speaker 10>at that company and potentially some it IP constraints. You

0:25:50.440 --> 0:25:53.240
<v Speaker 10>know that they can't really innovate outside of their jobs,

0:25:54.080 --> 0:25:57.280
<v Speaker 10>and if they are independent, what they come to Tribe

0:25:57.320 --> 0:26:00.320
<v Speaker 10>for is the opportunity to really plug in on work

0:26:00.320 --> 0:26:03.000
<v Speaker 10>their best at to not do any of the like

0:26:03.119 --> 0:26:07.120
<v Speaker 10>boring meetings and bureaucracy stuff, but do the hard engineering

0:26:07.160 --> 0:26:09.440
<v Speaker 10>that they know how to do better than anyone else.

0:26:09.720 --> 0:26:12.119
<v Speaker 10>Add a ton of value, and there's a lot of

0:26:12.480 --> 0:26:16.800
<v Speaker 10>mutual value where companies are getting outsize value from working

0:26:16.840 --> 0:26:19.439
<v Speaker 10>with the right AI engineers who have the on the

0:26:19.440 --> 0:26:22.840
<v Speaker 10>ground experience to deliver value, and the AI engineers are

0:26:22.840 --> 0:26:26.680
<v Speaker 10>getting tremendous learnings from working at the cutting edge and

0:26:26.720 --> 0:26:30.240
<v Speaker 10>bringing these models to life in production at scale.

0:26:31.040 --> 0:26:32.040
<v Speaker 1>Jacqueline Wie Nelson.

0:26:32.280 --> 0:26:34.879
<v Speaker 3>So great to have you Onis talking about, well, the

0:26:34.880 --> 0:26:36.800
<v Speaker 3>fixes that are coming and actually how you can try

0:26:36.880 --> 0:26:39.760
<v Speaker 3>real productivity with all this AI hype. Just called CEO

0:26:39.880 --> 0:26:42.680
<v Speaker 3>of Tribe AI. Let's stick with, of course, all things

0:26:42.720 --> 0:26:45.200
<v Speaker 3>artificial intelligence, because it got brought up last night State

0:26:45.240 --> 0:26:48.560
<v Speaker 3>of the Union, President Biden calling for a ban on

0:26:48.720 --> 0:26:55.680
<v Speaker 3>AI voice impersonations, pass by partners.

0:26:55.400 --> 0:26:57.520
<v Speaker 2>And privacilizenys to protect our children.

0:26:57.280 --> 0:27:00.160
<v Speaker 5>Online partners.

0:27:02.040 --> 0:27:04.480
<v Speaker 2>Primus to promise with AI to protect.

0:27:04.160 --> 0:27:05.160
<v Speaker 5>Us from peril.

0:27:06.800 --> 0:27:12.159
<v Speaker 2>Ben AI voice impersonations and more and keep our truly

0:27:12.200 --> 0:27:16.399
<v Speaker 2>sacred obligation to trade and equip those we send in

0:27:16.440 --> 0:27:19.399
<v Speaker 2>the harm's way and care for them and their families

0:27:19.400 --> 0:27:21.480
<v Speaker 2>when they come home and when they don't.

0:27:23.760 --> 0:27:26.600
<v Speaker 3>The President did not elaborate on the types of guardrails

0:27:26.680 --> 0:27:29.320
<v Speaker 3>or indeed the penalties that he would planned institute around

0:27:29.359 --> 0:27:32.280
<v Speaker 3>the rise in technology or look if it would extend

0:27:32.359 --> 0:27:33.960
<v Speaker 3>to the entertainment industry.

0:27:34.119 --> 0:27:37.800
<v Speaker 4>Ed right coming up on the program, it's been almost

0:27:37.800 --> 0:27:40.600
<v Speaker 4>a year since Silicon Valley banks collapse. We're going to

0:27:40.640 --> 0:27:45.000
<v Speaker 4>speak with ORAM CEO Stephanie Kirkpatrick about the lessons learned,

0:27:45.200 --> 0:27:48.359
<v Speaker 4>what individuals and businesses have done in reaction over the

0:27:48.440 --> 0:27:49.160
<v Speaker 4>last twelve months.

0:27:49.240 --> 0:27:51.240
<v Speaker 5>Let's go back to Nvidia.

0:27:50.640 --> 0:27:53.560
<v Speaker 4>Really quick, and the session high it was up five percent.

0:27:53.840 --> 0:27:56.760
<v Speaker 4>At the session low it was down five percent. We're

0:27:56.760 --> 0:27:59.040
<v Speaker 4>now off session lows, down two point eight percent. I

0:27:59.040 --> 0:28:01.879
<v Speaker 4>think this is a pool back RSI at seventy seven.

0:28:02.160 --> 0:28:06.000
<v Speaker 4>That means the stock is pretty over bought in Layman's terms.

0:28:06.200 --> 0:28:07.960
<v Speaker 4>We talked about it being at a fresh record and

0:28:08.000 --> 0:28:11.840
<v Speaker 4>now the idea that a stock split might be on

0:28:11.920 --> 0:28:14.119
<v Speaker 4>the table to make it more accessible to the retail

0:28:14.119 --> 0:28:18.680
<v Speaker 4>investor and more manageable for the institutional investor either way.

0:28:19.040 --> 0:28:22.239
<v Speaker 4>In video euphoria continues. The stock is currently down two

0:28:22.280 --> 0:28:37.880
<v Speaker 4>and a half percent. This is Bloonboo Technology.

0:28:38.760 --> 0:28:41.240
<v Speaker 11>We're profitable in the US. We have, you know, very

0:28:41.240 --> 0:28:43.640
<v Speaker 11>meaningful presence in the US. We have thirty million customers there.

0:28:44.640 --> 0:28:46.440
<v Speaker 11>But at the same point of time, we are still

0:28:46.960 --> 0:28:49.880
<v Speaker 11>zero point five percent of the total payments market. Yeah,

0:28:49.920 --> 0:28:52.760
<v Speaker 11>you know, there's Visa, there's master Card, it's Ames, it's tremendous.

0:28:52.760 --> 0:28:55.560
<v Speaker 5>Big companies plan a CEO.

0:28:55.840 --> 0:28:59.560
<v Speaker 3>They're talking earlier today to our colleague Tom McKenzie, and

0:29:00.080 --> 0:29:01.800
<v Speaker 3>we want to stick with a fintech theme. We want

0:29:01.800 --> 0:29:04.440
<v Speaker 3>to look at what's been happening around the space, the

0:29:04.520 --> 0:29:07.720
<v Speaker 3>recovery also since, of course, remember Silicon Valley Bank collapsed

0:29:07.760 --> 0:29:10.520
<v Speaker 3>almost exactly a year ago. Joining us now CEO of

0:29:10.640 --> 0:29:14.560
<v Speaker 3>fintech company or Stephanie Kirkpatrick more on what the businesses

0:29:14.600 --> 0:29:17.120
<v Speaker 3>individuals have learned from this event. More broadly, how you're

0:29:17.160 --> 0:29:20.640
<v Speaker 3>bringing faster transactions more deeply embedded into APIs that help

0:29:20.720 --> 0:29:23.320
<v Speaker 3>businesses and consumers access their money that much faster. The

0:29:23.400 --> 0:29:27.560
<v Speaker 3>joy of FED now not just crypto. I'm interested as

0:29:27.560 --> 0:29:30.400
<v Speaker 3>we think about we're about to get a ton of

0:29:30.480 --> 0:29:34.000
<v Speaker 3>media coverage on it being the anniversary, so lead the

0:29:34.120 --> 0:29:37.880
<v Speaker 3>charge is an anniversary since SVB really showed and poked

0:29:37.920 --> 0:29:40.680
<v Speaker 3>holes in some of the bank's ultimate business models. Here

0:29:40.720 --> 0:29:43.240
<v Speaker 3>have we fully recovered of startups, fully recovered of people

0:29:43.320 --> 0:29:44.080
<v Speaker 3>like learning from this.

0:29:44.760 --> 0:29:47.640
<v Speaker 12>I do think that startups are recovering. I do think

0:29:47.640 --> 0:29:49.719
<v Speaker 12>the banking system is looking a bit healthier than it

0:29:49.880 --> 0:29:51.640
<v Speaker 12>was a year ago. And I think what we've learned

0:29:51.640 --> 0:29:54.480
<v Speaker 12>from it is that for payments, for banking, the things

0:29:54.480 --> 0:29:57.600
<v Speaker 12>that are systemically important to running this economy, whether it's

0:29:57.640 --> 0:30:00.720
<v Speaker 12>the American while it's small businesses commerce, we get to

0:30:00.760 --> 0:30:03.600
<v Speaker 12>a point where relying on a single financial institution is

0:30:03.640 --> 0:30:06.800
<v Speaker 12>no longer sufficient. I think spb's collapse highlighted that even

0:30:06.840 --> 0:30:09.680
<v Speaker 12>banks of a certain size carry risk, and so what

0:30:09.680 --> 0:30:11.760
<v Speaker 12>we're seeing with our customers and the way we operate

0:30:11.800 --> 0:30:15.680
<v Speaker 12>at ORUM is this opportunity to work with Tier one

0:30:15.880 --> 0:30:19.600
<v Speaker 12>financial institutions, systemically important banks, and at ORM we now

0:30:19.640 --> 0:30:22.120
<v Speaker 12>have recently reached a milestone where we connect directly to

0:30:22.160 --> 0:30:25.040
<v Speaker 12>the Federal Reserve Bank as a service provider, which means

0:30:25.040 --> 0:30:28.160
<v Speaker 12>that we're delivering on the complete promise of instant payments

0:30:28.640 --> 0:30:31.040
<v Speaker 12>and for us, that means our customers who work with

0:30:31.080 --> 0:30:33.960
<v Speaker 12>us for payments and in the lat of cases, faster payments,

0:30:34.200 --> 0:30:36.560
<v Speaker 12>are in a position to have all of the benefits

0:30:36.600 --> 0:30:41.160
<v Speaker 12>of lower cost, no downtime, smart efficient routing, and access

0:30:41.160 --> 0:30:44.280
<v Speaker 12>to all Federal Reserve Bank transfer rails, in addition to

0:30:44.320 --> 0:30:47.680
<v Speaker 12>a portfolio of notable banks that we work with in

0:30:47.720 --> 0:30:51.680
<v Speaker 12>the Tier one category, thus providing that resiliency and redundancy

0:30:51.960 --> 0:30:54.200
<v Speaker 12>that needs to kick in in the event that there

0:30:54.240 --> 0:30:56.800
<v Speaker 12>is something unexpected in the financial institution space.

0:30:57.040 --> 0:31:00.320
<v Speaker 3>It does seem though that we've ended up was leave

0:31:00.640 --> 0:31:04.200
<v Speaker 3>leaning ever more on the too big to fail institutions.

0:31:04.240 --> 0:31:06.560
<v Speaker 3>I mean, we think about it being the ghost of

0:31:06.600 --> 0:31:09.280
<v Speaker 3>the past talking about Silicon Valley bank collapse.

0:31:09.320 --> 0:31:11.040
<v Speaker 1>But we're still confronted.

0:31:10.600 --> 0:31:12.560
<v Speaker 3>By commercial list say being an issue. I think a

0:31:12.600 --> 0:31:15.360
<v Speaker 3>New York community bank called that just gotten one billion

0:31:15.360 --> 0:31:18.640
<v Speaker 3>dollar injection. Have you felt that people are resistant to

0:31:18.640 --> 0:31:20.800
<v Speaker 3>work with the smaller banks. Have you had to say, look,

0:31:20.840 --> 0:31:22.960
<v Speaker 3>we are with just the tier ones now, you know?

0:31:23.000 --> 0:31:23.520
<v Speaker 1>It's interesting.

0:31:23.520 --> 0:31:25.680
<v Speaker 12>I actually think that community banks, local banks, they do

0:31:25.720 --> 0:31:27.920
<v Speaker 12>play a very big role and an important role in

0:31:27.960 --> 0:31:30.360
<v Speaker 12>how we think about what's going on in financial services.

0:31:30.760 --> 0:31:34.080
<v Speaker 12>At AURUM is the simplest API for fast, reliable payments

0:31:34.120 --> 0:31:37.440
<v Speaker 12>and instant bank account verification. It's important that we work

0:31:37.480 --> 0:31:40.360
<v Speaker 12>with and offer services to all size and scale of banks.

0:31:40.600 --> 0:31:43.800
<v Speaker 12>How we provide those services is diversified, and I do

0:31:43.840 --> 0:31:46.280
<v Speaker 12>think that there is something to be said for working

0:31:46.320 --> 0:31:49.640
<v Speaker 12>with smaller banks who can provide certain types of you know,

0:31:49.720 --> 0:31:54.160
<v Speaker 12>independent variables. Some of them have very discrete protections under

0:31:54.360 --> 0:31:57.600
<v Speaker 12>durban regulation and other areas that provide higher interchange rates,

0:31:57.640 --> 0:32:00.200
<v Speaker 12>things that are very good for FinTechs. For example, we're

0:32:00.200 --> 0:32:02.760
<v Speaker 12>building in the innovative sort of economy. But to have

0:32:02.800 --> 0:32:05.600
<v Speaker 12>a single point of failure in any system setting aside

0:32:05.600 --> 0:32:08.760
<v Speaker 12>that is financial services is generally a risk, and companies,

0:32:08.800 --> 0:32:11.160
<v Speaker 12>I think are more eyes wide open to the fact

0:32:11.200 --> 0:32:13.840
<v Speaker 12>that having that risk is something that isn't as worth

0:32:13.880 --> 0:32:15.120
<v Speaker 12>taking as it once was.

0:32:16.960 --> 0:32:20.479
<v Speaker 4>Concentration risk, I think was the lesson from Silicon Valley's

0:32:20.800 --> 0:32:24.960
<v Speaker 4>collapse right, and changes were made. People were open minded,

0:32:25.040 --> 0:32:28.600
<v Speaker 4>as you say, to using multiple service providers. Has that

0:32:28.640 --> 0:32:32.000
<v Speaker 4>made the market you operate in more competitive?

0:32:33.280 --> 0:32:33.920
<v Speaker 5>Absolutely?

0:32:33.960 --> 0:32:35.760
<v Speaker 12>I mean, I think what we hear from our customers

0:32:35.800 --> 0:32:37.880
<v Speaker 12>and where we are often brought in to work with

0:32:37.960 --> 0:32:41.440
<v Speaker 12>somebody in the payment's ecosystem for our products is at

0:32:41.440 --> 0:32:43.600
<v Speaker 12>a scale in which a company says it's no longer

0:32:43.640 --> 0:32:45.720
<v Speaker 12>a good idea to work with one bank or just

0:32:45.800 --> 0:32:49.440
<v Speaker 12>with a single payment processor. And so we're hearing from

0:32:49.480 --> 0:32:52.240
<v Speaker 12>every part of the market, emerging companies all the way

0:32:52.240 --> 0:32:55.600
<v Speaker 12>to scaled financial services, software and technology companies that it's

0:32:55.600 --> 0:32:59.240
<v Speaker 12>important to be able to diversify payments and banking traffic.

0:32:59.280 --> 0:33:01.880
<v Speaker 12>And so yes, we do see more and more financial

0:33:01.880 --> 0:33:04.520
<v Speaker 12>companies that work with us have multiple bank accounts, which

0:33:04.520 --> 0:33:07.080
<v Speaker 12>we absolutely think is a great idea, and two that

0:33:07.120 --> 0:33:09.640
<v Speaker 12>they're working with a company like Orum who can automate

0:33:09.640 --> 0:33:12.680
<v Speaker 12>the process of how payments operate on the back end,

0:33:12.920 --> 0:33:16.120
<v Speaker 12>it is two weeks or less to integrate to RAPI

0:33:16.320 --> 0:33:19.720
<v Speaker 12>for fast reliable payments, which gets you RTP FED now

0:33:19.840 --> 0:33:24.000
<v Speaker 12>ACHDMDSH wires all orchestrated, and it's usually two years to

0:33:24.040 --> 0:33:26.200
<v Speaker 12>go directly to a bank, and so diversification is very

0:33:26.240 --> 0:33:29.680
<v Speaker 12>a hard problem. Multi rail multi bank orchestration is also

0:33:29.720 --> 0:33:32.160
<v Speaker 12>a very hard problem, and it's very high cost. So

0:33:32.280 --> 0:33:33.680
<v Speaker 12>we want to do a sit in the middle of

0:33:33.720 --> 0:33:37.400
<v Speaker 12>this ecosystem so that software companies, technology and financial services

0:33:37.400 --> 0:33:40.840
<v Speaker 12>companies have the benefit of diversification. They don't get stuck

0:33:41.080 --> 0:33:43.200
<v Speaker 12>with concentration, but they don't also have to spend two

0:33:43.320 --> 0:33:45.760
<v Speaker 12>years and two million dollars achieving that when they can

0:33:45.800 --> 0:33:47.880
<v Speaker 12>work with us in essentially a sprint or less of

0:33:47.880 --> 0:33:48.760
<v Speaker 12>technology work.

0:33:49.280 --> 0:33:52.600
<v Speaker 4>Stephanie, what data do you have about the financial health

0:33:52.640 --> 0:33:55.920
<v Speaker 4>of those customers that you onboarded in the wake of

0:33:56.360 --> 0:33:57.760
<v Speaker 4>Silicon Valley banks collapse.

0:33:58.280 --> 0:34:00.400
<v Speaker 5>Well, what we see one you're own later.

0:34:00.480 --> 0:34:02.640
<v Speaker 12>What I'm saying is just a big comeback right in

0:34:02.680 --> 0:34:05.320
<v Speaker 12>a lot of ways, the venture capital market, the stock market,

0:34:05.800 --> 0:34:07.880
<v Speaker 12>you know, lots of things are showing signs of optimism,

0:34:08.360 --> 0:34:10.879
<v Speaker 12>and for us that is also a very optimistic part

0:34:10.920 --> 0:34:14.680
<v Speaker 12>of beginning twenty twenty four with this new deliver product

0:34:14.719 --> 0:34:17.000
<v Speaker 12>that we can offer to folks who are in growth mode.

0:34:17.400 --> 0:34:20.000
<v Speaker 12>Connecting directly to ORM and directly to the Federal Reserve

0:34:20.040 --> 0:34:23.800
<v Speaker 12>Bank means delivering on the instant payment promise and furthering

0:34:23.840 --> 0:34:26.640
<v Speaker 12>our vision and helping our customers with delivering on time

0:34:26.680 --> 0:34:30.000
<v Speaker 12>to value right time to money. Is a very hard

0:34:30.000 --> 0:34:32.840
<v Speaker 12>problem to solve for small businesses. And you think about

0:34:32.880 --> 0:34:36.640
<v Speaker 12>wage payout, insurance claims payouts, you think about logistics and

0:34:36.680 --> 0:34:40.160
<v Speaker 12>factoring and trucking what runs our economy, and you think

0:34:40.200 --> 0:34:44.000
<v Speaker 12>that most settlement has historically been five days on ACCH

0:34:44.080 --> 0:34:46.959
<v Speaker 12>and now it can be twenty four, seven, three sixty five,

0:34:47.880 --> 0:34:50.840
<v Speaker 12>literally round the clock on fed now and OURTP systems.

0:34:50.960 --> 0:34:53.239
<v Speaker 12>We're a fundamentally different place, and our customers I think

0:34:53.239 --> 0:34:55.719
<v Speaker 12>are really growing as a result of the capabilities that

0:34:55.719 --> 0:34:57.640
<v Speaker 12>are available. And I think we feel great optimism as

0:34:57.680 --> 0:34:58.439
<v Speaker 12>we had into the year.

0:34:58.880 --> 0:35:01.960
<v Speaker 4>Yeah, I remember the fight calls and anxiety about moving

0:35:02.000 --> 0:35:04.200
<v Speaker 4>money from A to B exactly a year ago or

0:35:04.200 --> 0:35:06.480
<v Speaker 4>I'm CEO and President Stephanie Kirkpatrick.

0:35:14.400 --> 0:35:17.120
<v Speaker 3>So green Bag just hosted its International Women's Day celebration

0:35:17.160 --> 0:35:20.320
<v Speaker 3>in San Francisco that was on Wednesday, and indeed highlighted

0:35:20.320 --> 0:35:22.760
<v Speaker 3>the philanthropic work the network does to train diverse business

0:35:22.800 --> 0:35:26.399
<v Speaker 3>voices to be TV media ready. It's our new voices program. There,

0:35:26.400 --> 0:35:28.560
<v Speaker 3>I had the chance to sit down with HubSpot CEO

0:35:28.760 --> 0:35:31.319
<v Speaker 3>you how any Rangan to chat all about her thoughts

0:35:31.320 --> 0:35:34.160
<v Speaker 3>about how she approaches running her business AI integration and

0:35:34.680 --> 0:35:36.600
<v Speaker 3>diverse leadership and within her teams.

0:35:36.600 --> 0:35:37.120
<v Speaker 1>Take a listen.

0:35:38.160 --> 0:35:42.280
<v Speaker 13>Our leadership team is fifty percent women, and our board

0:35:42.480 --> 0:35:45.839
<v Speaker 13>is sixty percent women and people of color. And our

0:35:46.000 --> 0:35:48.680
<v Speaker 13>entire leadership team is forty nine percent VP and of

0:35:48.719 --> 0:35:50.000
<v Speaker 13>OS forty nine percent women.

0:35:50.040 --> 0:35:54.000
<v Speaker 3>Do you think that's accidental or you've been purposeful on

0:35:54.080 --> 0:35:54.960
<v Speaker 3>finding those people?

0:35:55.040 --> 0:35:59.400
<v Speaker 13>It is absolutely intentional. You know, I started in the

0:35:59.440 --> 0:36:03.319
<v Speaker 13>tech industry in mid nineties and it did not look

0:36:03.440 --> 0:36:07.680
<v Speaker 13>like this. And I think what we've thought about. You know,

0:36:07.840 --> 0:36:12.360
<v Speaker 13>diversity is not an initiative, it's not an annual program.

0:36:12.560 --> 0:36:14.680
<v Speaker 13>It just needs to be built into the DNA of

0:36:14.719 --> 0:36:19.480
<v Speaker 13>the company. Why, because we build products to serve communities,

0:36:19.840 --> 0:36:24.879
<v Speaker 13>and if we cannot represent how the communities represent themselves,

0:36:24.920 --> 0:36:28.960
<v Speaker 13>then bias actually enters and we don't represent the views

0:36:29.000 --> 0:36:29.799
<v Speaker 13>of our customers.

0:36:29.800 --> 0:36:31.760
<v Speaker 1>And so for us, we've never.

0:36:31.600 --> 0:36:37.440
<v Speaker 13>Treated, you know, diversity and inclusion and belonging as one initiative.

0:36:37.480 --> 0:36:39.880
<v Speaker 1>It's just built into the DNA of the company. And

0:36:39.920 --> 0:36:40.960
<v Speaker 1>it's been intentional.

0:36:41.040 --> 0:36:46.120
<v Speaker 13>You know, twenty seventeen, the percent of women leaders was

0:36:46.200 --> 0:36:46.880
<v Speaker 13>in the thirties.

0:36:47.120 --> 0:36:48.680
<v Speaker 1>We've intentionally moved up.

0:36:48.920 --> 0:36:54.000
<v Speaker 13>In twenty seventeen, the percent of BYPOC employees within HubSpot

0:36:54.160 --> 0:36:54.840
<v Speaker 13>was seventeen.

0:36:55.080 --> 0:36:58.000
<v Speaker 1>We've moved it up to over thirty five percent.

0:36:58.400 --> 0:37:01.279
<v Speaker 13>And so it's been in intentional journey, but it's been

0:37:01.360 --> 0:37:05.040
<v Speaker 13>just part of building it into the entire DNA of

0:37:05.080 --> 0:37:08.160
<v Speaker 13>the company, from recruiting to hiring, to promoting, to coaching

0:37:08.520 --> 0:37:08.920
<v Speaker 13>all of that.

0:37:09.680 --> 0:37:11.879
<v Speaker 3>I mean, you look at your latest starnings, they've done

0:37:11.880 --> 0:37:14.400
<v Speaker 3>pretty well. Can you prove do you have to show

0:37:15.040 --> 0:37:18.600
<v Speaker 3>to your other stakeholders, not just your employee base, but

0:37:18.640 --> 0:37:21.840
<v Speaker 3>the investor base and those that have analyzed your company

0:37:22.360 --> 0:37:24.359
<v Speaker 3>that this is bang for the buck? Yeah, this isn't

0:37:24.440 --> 0:37:26.000
<v Speaker 3>just intention for intention's sake.

0:37:26.400 --> 0:37:30.640
<v Speaker 13>I'm done trying to prove, you know, diversity with data.

0:37:31.160 --> 0:37:33.000
<v Speaker 1>We just need to be diverse. That's it.

0:37:33.520 --> 0:37:36.360
<v Speaker 13>Like there is no you know, there's as an engineer

0:37:36.400 --> 0:37:37.400
<v Speaker 13>and as a person.

0:37:37.120 --> 0:37:39.959
<v Speaker 1>That's you know, really focused on data. This is one

0:37:40.000 --> 0:37:41.560
<v Speaker 1>area that I'm not willing to go.

0:37:41.560 --> 0:37:45.080
<v Speaker 13>There because there's enough proof if you look, there is

0:37:45.320 --> 0:37:49.160
<v Speaker 13>enough proof. If you want, you know, the communities to

0:37:49.200 --> 0:37:50.520
<v Speaker 13>be reflected in your.

0:37:50.400 --> 0:37:52.640
<v Speaker 1>Companies, you just need to do it.

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<v Speaker 13>If your product needs to be unbiased, you just need

0:37:55.960 --> 0:37:58.480
<v Speaker 13>to do it. I don't think you need to tie

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<v Speaker 13>performance to this.

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<v Speaker 1>That's just you know, we're past that. I hope we're

0:38:02.760 --> 0:38:05.680
<v Speaker 1>past that, but I am past that. I'm done.

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<v Speaker 3>Hubspots CEO.

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<v Speaker 2>Yeah.

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<v Speaker 3>Amanirangan unwavering in her focus on DEI throughout the DNA

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<v Speaker 3>of the company, but on this International Women's Day, that

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<v Speaker 3>does it for this edition of Bloomberg Technology. What a

0:38:17.600 --> 0:38:18.400
<v Speaker 3>ride for the markets.

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<v Speaker 4>Yeah, what a ride, but really important in conversations throughout

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<v Speaker 4>the hour, which you can recap on the podcast. We

0:38:23.920 --> 0:38:25.840
<v Speaker 4>love that so many of you are going to the

0:38:25.880 --> 0:38:28.680
<v Speaker 4>podcast for the show. Wherever you get their Apple, Spotify,

0:38:29.239 --> 0:38:30.839
<v Speaker 4>this is Bloomberg Technology.