1 00:00:00,480 --> 00:00:05,880 Speaker 1: Don't answer the phone. Elvis Duran, the Elvis Duran phone tapp. Oh, Danielle, 2 00:00:06,680 --> 00:00:08,239 Speaker 1: Danielle has the phone tap? What's it all about? It? 3 00:00:08,240 --> 00:00:11,360 Speaker 1: All right? So Chloe is the manager at a restaurant 4 00:00:11,360 --> 00:00:15,320 Speaker 1: that works with Uber Eats, and her employee Tricia, has 5 00:00:15,360 --> 00:00:18,439 Speaker 1: been getting very difficult calls from customers since they started 6 00:00:18,440 --> 00:00:20,000 Speaker 1: working with the food app. By the way, I love 7 00:00:20,120 --> 00:00:22,159 Speaker 1: Uber eats. They deliver food too from some of your 8 00:00:22,200 --> 00:00:25,560 Speaker 1: favorites use all the time. So I called Tricia as 9 00:00:25,640 --> 00:00:28,720 Speaker 1: miss mushcallopsis. Oh boy, and I have my own problem. 10 00:00:28,720 --> 00:00:31,040 Speaker 1: But there is a point where I kind of come 11 00:00:31,080 --> 00:00:34,640 Speaker 1: out of character because they're both in the same room 12 00:00:34,680 --> 00:00:36,120 Speaker 1: and I have to kind of explain to her what 13 00:00:36,159 --> 00:00:38,360 Speaker 1: I needed to do. So just listen and you'll all 14 00:00:38,440 --> 00:00:40,920 Speaker 1: falls to heap. All right, let's listen to Danielle's falls 15 00:00:40,920 --> 00:00:43,920 Speaker 1: to help to help you. Yeah, I don't think the 16 00:00:43,960 --> 00:00:46,000 Speaker 1: food was very salty. So I was told call for 17 00:00:46,040 --> 00:00:46,639 Speaker 1: a refund. 18 00:00:47,840 --> 00:00:48,920 Speaker 2: Did you call this order in? 19 00:00:49,240 --> 00:00:51,960 Speaker 1: No? I used the Uber Eats ma Masa. Marvin told 20 00:00:51,960 --> 00:00:54,240 Speaker 1: me all about it, and he put off on his phone. 21 00:00:54,360 --> 00:00:56,440 Speaker 1: But the food was so salty and it was terrible, 22 00:00:56,480 --> 00:00:58,520 Speaker 1: and I got high cholesterol so I need a refund. 23 00:00:59,600 --> 00:01:01,640 Speaker 2: I'm all right. If you order through Uber Eats, you're 24 00:01:01,680 --> 00:01:05,480 Speaker 2: going to have to call their management and deal with them. 25 00:01:05,600 --> 00:01:07,720 Speaker 1: But it would call them. I used the app, you know, 26 00:01:07,760 --> 00:01:09,680 Speaker 1: the app on the phone. Nowadays they all the kids 27 00:01:09,680 --> 00:01:11,080 Speaker 1: they using the app, so I used to. 28 00:01:11,880 --> 00:01:14,360 Speaker 2: No, we definitely work with a bunch of different delivery 29 00:01:14,560 --> 00:01:18,720 Speaker 2: services here, but unfortunately that's the third party delivery service. 30 00:01:19,959 --> 00:01:22,679 Speaker 2: So so you used an app and we don't We 31 00:01:22,720 --> 00:01:24,399 Speaker 2: don't know this, and. 32 00:01:24,800 --> 00:01:26,959 Speaker 1: I don't want appetizers. I already had the boot and 33 00:01:27,000 --> 00:01:29,080 Speaker 1: it was too salty. That's why I want to refund. 34 00:01:29,319 --> 00:01:32,440 Speaker 2: We as the restaurant can't issue the fund to you 35 00:01:32,840 --> 00:01:35,160 Speaker 2: because you used a third party app. 36 00:01:35,920 --> 00:01:38,080 Speaker 1: Don't know a party. I just want my money back 37 00:01:38,080 --> 00:01:40,679 Speaker 1: because it was too salty. So you can just refund 38 00:01:40,680 --> 00:01:42,280 Speaker 1: that on that Uber app and we'd be good. 39 00:01:42,560 --> 00:01:46,520 Speaker 2: We don't have control over over the apps that you use. 40 00:01:47,080 --> 00:01:49,640 Speaker 2: Go in your up and hit the button that's like 41 00:01:49,760 --> 00:01:50,360 Speaker 2: speak you. 42 00:01:50,280 --> 00:01:52,440 Speaker 1: Know you're scamming me? Are you scamming me? Because listen, 43 00:01:52,800 --> 00:01:55,279 Speaker 1: I've said one thousand dollars to a prince in India 44 00:01:55,280 --> 00:01:57,200 Speaker 1: and I'm still waiting for my millions. That's still How 45 00:01:57,440 --> 00:01:57,840 Speaker 1: do them. 46 00:01:57,880 --> 00:02:01,160 Speaker 2: I assure you this is not a scam. The food 47 00:02:01,280 --> 00:02:01,760 Speaker 2: was delivered. 48 00:02:02,320 --> 00:02:04,040 Speaker 1: Young lady. Young lady, you're taking up a lot of 49 00:02:04,040 --> 00:02:06,200 Speaker 1: my time. I got my law and order repeats coming. 50 00:02:06,320 --> 00:02:08,440 Speaker 1: Can you just give me my money back? Please? No? 51 00:02:08,600 --> 00:02:09,960 Speaker 2: You know what, ma'am, I'm I. 52 00:02:10,280 --> 00:02:11,359 Speaker 1: Do you hate old people? 53 00:02:11,680 --> 00:02:14,680 Speaker 2: I think no? I love them old people. Now, I 54 00:02:14,760 --> 00:02:17,560 Speaker 2: promise you that what I need you to call the app? 55 00:02:17,840 --> 00:02:19,919 Speaker 2: Huh call the app? 56 00:02:20,200 --> 00:02:22,680 Speaker 1: Are you saying I need a nap? Just because I'm 57 00:02:22,680 --> 00:02:23,919 Speaker 1: all don't mean I need a nap. 58 00:02:24,160 --> 00:02:26,160 Speaker 2: Maybe you do need a nap, but that's not the 59 00:02:26,200 --> 00:02:29,040 Speaker 2: point here. The point is that I cannot help you. Lady. 60 00:02:29,720 --> 00:02:31,520 Speaker 1: How about you write down my name and then you 61 00:02:31,520 --> 00:02:34,000 Speaker 1: can give me my reform. It's mash good lapses, m 62 00:02:34,400 --> 00:02:37,079 Speaker 1: A s H collapses. 63 00:02:37,440 --> 00:02:39,120 Speaker 2: Can I give you to my manager? Yeah? 64 00:02:39,400 --> 00:02:41,040 Speaker 1: Could I talk to the manager. Maybe the manager can 65 00:02:41,080 --> 00:02:42,760 Speaker 1: put my phone back in then put on my app. 66 00:02:43,200 --> 00:02:45,919 Speaker 1: Can I help you, ma'am Chloe. I want you to say, 67 00:02:46,080 --> 00:02:48,160 Speaker 1: oh my gosh, I'm so sorry she called you a bitch. 68 00:02:49,040 --> 00:02:50,959 Speaker 2: Oh my gosh, I'm so sorry she called you a bitch. 69 00:02:52,120 --> 00:02:53,880 Speaker 2: I never called her a bitch. 70 00:02:54,320 --> 00:02:56,120 Speaker 1: And she said I'll never get my money back. Say 71 00:02:56,160 --> 00:02:58,760 Speaker 1: that to that, and she said, you'll never get your 72 00:02:58,760 --> 00:03:02,200 Speaker 1: money back. Yeah, yeah, she said, no, I don't tell her. 73 00:03:02,320 --> 00:03:05,600 Speaker 1: I told her you called the app. I'm so sorry 74 00:03:05,600 --> 00:03:07,680 Speaker 1: you're offended by her making fun of your last name. 75 00:03:07,960 --> 00:03:10,200 Speaker 1: I'm so sorry she offended your last name. 76 00:03:10,400 --> 00:03:13,040 Speaker 2: And she could be right even about her last name. 77 00:03:13,240 --> 00:03:15,360 Speaker 2: I can't even I don't even know what her last 78 00:03:15,440 --> 00:03:19,200 Speaker 2: name is. She she just said letters and then she's mumbling, 79 00:03:19,280 --> 00:03:21,959 Speaker 2: and she's like going on and on about this nap 80 00:03:21,960 --> 00:03:26,160 Speaker 2: and an app. And I need you to apologize to 81 00:03:26,160 --> 00:03:30,960 Speaker 2: missus Moscow. I am going to anyone. This is crazy. 82 00:03:31,520 --> 00:03:34,359 Speaker 2: I'm not even supposed to be working today, So you 83 00:03:34,400 --> 00:03:37,440 Speaker 2: wise to worry about refunding her if you apologize, I 84 00:03:37,480 --> 00:03:39,880 Speaker 2: didn't have to worry about refining her in the first place. 85 00:03:40,040 --> 00:03:43,120 Speaker 2: She went through very Just apologize that it's all going 86 00:03:43,160 --> 00:03:43,640 Speaker 2: to go away. 87 00:03:44,840 --> 00:03:47,360 Speaker 1: Hello, this is Daniel man Arroll from Elvis Durant in 88 00:03:47,400 --> 00:03:48,880 Speaker 1: the Morning show. You just got phone tapped. 89 00:03:49,440 --> 00:03:50,320 Speaker 2: Wait what. 90 00:03:53,440 --> 00:03:53,920 Speaker 1: Was in on it? 91 00:03:54,120 --> 00:03:58,440 Speaker 2: Oh yeah, come on, I'm not even supposed to be 92 00:03:58,440 --> 00:03:59,240 Speaker 2: working today. 93 00:04:00,440 --> 00:04:04,560 Speaker 1: The Elvis Duran phone tap. This phone tab was pre 94 00:04:04,560 --> 00:04:08,360 Speaker 1: recorded with permission granted by all participants. The Elvis Duran 95 00:04:08,480 --> 00:04:11,640 Speaker 1: phone tap only on Elvis Duran in the morning show.