1 00:00:00,240 --> 00:00:03,440 Speaker 1: Ron Andanian, what's going on with this Tocata airbag recall? 2 00:00:03,640 --> 00:00:22,680 Speaker 1: Holy count the Car Doctor. It's got to make you 3 00:00:22,800 --> 00:00:25,040 Speaker 1: nervous driving a car with an air bag, and especially 4 00:00:25,040 --> 00:00:27,080 Speaker 1: if it's Tocata. Um let's just say that the recalls 5 00:00:27,120 --> 00:00:29,240 Speaker 1: are closting us all a lot more than they already 6 00:00:29,280 --> 00:00:31,920 Speaker 1: need to. Welcome to the radio home of Ron and 7 00:00:32,040 --> 00:00:36,080 Speaker 1: Nian the Car Doctor. Since one, this is where car 8 00:00:36,159 --> 00:00:39,879 Speaker 1: owners the world overturned to for their definitive opinion on 9 00:00:40,000 --> 00:00:43,720 Speaker 1: automotive repair. If your mechanics giving you a busy signal, 10 00:00:43,880 --> 00:00:47,080 Speaker 1: pick up the phone and call in the garage doors 11 00:00:47,280 --> 00:00:49,240 Speaker 1: are open, but I am here to take your call 12 00:00:49,600 --> 00:00:57,480 Speaker 1: at eight five and now he running. Did you ever 13 00:00:57,640 --> 00:01:03,840 Speaker 1: think that the automobile is like going into therapy? Let 14 00:01:03,840 --> 00:01:05,640 Speaker 1: me prove it to you. Hello and welcome Roninni in 15 00:01:05,640 --> 00:01:08,360 Speaker 1: the Car Doctor. Here eight five six oh five six 16 00:01:08,480 --> 00:01:12,720 Speaker 1: zero zero zero eight five zero zero the Car Doctor 17 00:01:13,480 --> 00:01:16,280 Speaker 1: phone number. More information about us at Car Doctors Show 18 00:01:16,360 --> 00:01:19,080 Speaker 1: dot com. Links there to tune in my Heart, iTunes 19 00:01:19,160 --> 00:01:21,680 Speaker 1: dot com all places you can take podcast of this 20 00:01:21,800 --> 00:01:24,200 Speaker 1: radio show, as well as Google Play, who is now 21 00:01:24,400 --> 00:01:27,039 Speaker 1: supporting us as well as we're supporting them giving them 22 00:01:27,040 --> 00:01:29,520 Speaker 1: podcasts to carry the show on and you can take 23 00:01:29,560 --> 00:01:31,640 Speaker 1: it there as well. Keep in mind, if you are 24 00:01:31,720 --> 00:01:33,759 Speaker 1: looking for your very own car Doctor T shirt, get 25 00:01:33,760 --> 00:01:36,759 Speaker 1: out to eBay and just search Ronaldinian or card doctor 26 00:01:36,760 --> 00:01:38,960 Speaker 1: T and you can pick one up today, maybe just 27 00:01:39,000 --> 00:01:41,400 Speaker 1: in time for Father's Day or any special graduation event 28 00:01:41,520 --> 00:01:44,440 Speaker 1: or anybody that's a regular listener of this show, perhaps yourself, 29 00:01:44,840 --> 00:01:49,200 Speaker 1: and we thank you for considering that. I think that 30 00:01:49,840 --> 00:01:53,240 Speaker 1: automobiles really are. It's it's like going into therapy sometimes 31 00:01:53,240 --> 00:01:55,000 Speaker 1: going into a repair shop. And I can prove it 32 00:01:55,040 --> 00:01:58,080 Speaker 1: to you. Customer came into the shop this week, New 33 00:01:58,120 --> 00:02:02,040 Speaker 1: Customer Court, and there was a laundry list of things 34 00:02:02,040 --> 00:02:04,280 Speaker 1: wrong with it and what it needed and how it 35 00:02:04,280 --> 00:02:07,680 Speaker 1: needed to be repaired. And I'm always suspect of a 36 00:02:07,760 --> 00:02:10,160 Speaker 1: fifteen sixteen year old car with a hundred and thirty 37 00:02:10,160 --> 00:02:11,920 Speaker 1: thousand miles on it and doesn't have to be that 38 00:02:11,960 --> 00:02:14,720 Speaker 1: older that many miles. But you know, like I say, 39 00:02:14,800 --> 00:02:16,400 Speaker 1: if you're in your forties and you haven't got a 40 00:02:16,440 --> 00:02:19,800 Speaker 1: regular mechanic yet, something's wrong. There's there's and I'm not 41 00:02:19,840 --> 00:02:21,880 Speaker 1: saying it's wrong with you or there's just you've just 42 00:02:21,960 --> 00:02:24,600 Speaker 1: run into the wrong shops. It's just It's just strange 43 00:02:24,639 --> 00:02:26,560 Speaker 1: to me. You know. I go to the same barber, 44 00:02:26,720 --> 00:02:30,239 Speaker 1: the same doctor, the same accountant, the same I mean 45 00:02:30,360 --> 00:02:33,440 Speaker 1: thirty years now. I don't change. There's not you know, 46 00:02:33,520 --> 00:02:36,120 Speaker 1: I don't judge them on every individual. Jen didn't like 47 00:02:36,200 --> 00:02:37,800 Speaker 1: the way they did that, and I look at the 48 00:02:37,840 --> 00:02:40,520 Speaker 1: overall effect. Did they get the job done? Had they 49 00:02:40,560 --> 00:02:42,720 Speaker 1: been doing the job? They've got up days and down days, 50 00:02:42,800 --> 00:02:47,160 Speaker 1: just like me. Are they professional? That's all? N Accord 51 00:02:47,200 --> 00:02:50,120 Speaker 1: comes into the shop and one of the concerns was 52 00:02:50,520 --> 00:02:52,679 Speaker 1: the key doesn't come out of the ignition. You turn 53 00:02:52,720 --> 00:02:55,280 Speaker 1: it off and the key comes back before the last 54 00:02:55,320 --> 00:02:57,160 Speaker 1: stop and you can't pull it out. You got a 55 00:02:57,200 --> 00:03:00,120 Speaker 1: wiggle and jiggle to get it out. First question, and 56 00:03:00,200 --> 00:03:04,120 Speaker 1: I ask, has anybody else worked on the car for 57 00:03:04,200 --> 00:03:08,560 Speaker 1: this particular problem? No? Not at all. Okay, you're sure, 58 00:03:09,080 --> 00:03:13,480 Speaker 1: not at all? You know. I said this to my daughter, 59 00:03:13,680 --> 00:03:18,040 Speaker 1: the family therapist, who was home this weekend, and um, 60 00:03:18,120 --> 00:03:21,079 Speaker 1: she said, well, why would they lie to you like that? That? 61 00:03:21,240 --> 00:03:24,200 Speaker 1: And I said, Rachel, how many people come into therapy 62 00:03:24,240 --> 00:03:26,320 Speaker 1: and the first words out of their mouth is I'm 63 00:03:26,360 --> 00:03:28,720 Speaker 1: not sure why I'm here, or I'm only here because 64 00:03:28,720 --> 00:03:31,239 Speaker 1: my mom wants me to be here, or I don't 65 00:03:31,240 --> 00:03:33,400 Speaker 1: really need to be here. I'm just keeping my wife happy. 66 00:03:33,520 --> 00:03:36,800 Speaker 1: She said, Okay, I get it. People don't want to 67 00:03:36,840 --> 00:03:39,520 Speaker 1: look at the dark side of life sometimes, but they've 68 00:03:39,560 --> 00:03:41,960 Speaker 1: got to face facts. Somebody else is working on the car. 69 00:03:42,200 --> 00:03:46,920 Speaker 1: Just tell the mechanics. Well there's always that there, you know. 70 00:03:47,040 --> 00:03:49,160 Speaker 1: Just tell the mechanics somebody else is working on the car. 71 00:03:49,280 --> 00:03:51,200 Speaker 1: People don't want the mechanic, I think, to know that 72 00:03:51,200 --> 00:03:52,920 Speaker 1: they're working on the car. Somebody's working on the car. 73 00:03:53,080 --> 00:03:55,720 Speaker 1: They're afraid of what he's gonna find and quote unquote 74 00:03:55,760 --> 00:03:57,600 Speaker 1: charge them more. I got news for you. You don't 75 00:03:57,600 --> 00:03:59,360 Speaker 1: tell them what somebody else is more working on the car. 76 00:03:59,600 --> 00:04:01,360 Speaker 1: It's gonna cost you more because now he's got to 77 00:04:01,400 --> 00:04:06,960 Speaker 1: look twice as hard. Bottom line, I go to look 78 00:04:07,000 --> 00:04:12,200 Speaker 1: at this Honda and the key interlocked, solenoid doesn't release. Now. 79 00:04:12,240 --> 00:04:15,760 Speaker 1: The sad part is it's been like this for so 80 00:04:15,840 --> 00:04:18,960 Speaker 1: long that the key that I was presented was so 81 00:04:19,080 --> 00:04:20,960 Speaker 1: beat up and worn out, which I gotta point out, 82 00:04:20,960 --> 00:04:22,360 Speaker 1: how did you lock the car? But we didn't really 83 00:04:22,360 --> 00:04:23,760 Speaker 1: lock the car. We figured it was too old to 84 00:04:23,800 --> 00:04:26,080 Speaker 1: be stolen, so it was we let us sit in 85 00:04:26,120 --> 00:04:27,760 Speaker 1: the driveway for a year and a half with the 86 00:04:27,839 --> 00:04:29,920 Speaker 1: key in the ignition, and I'm just getting this twitch 87 00:04:30,000 --> 00:04:34,480 Speaker 1: over my right eye. Like so we got the key out. 88 00:04:34,480 --> 00:04:36,000 Speaker 1: I look at it. The keys all warren, the locks 89 00:04:36,040 --> 00:04:38,000 Speaker 1: cylinders all beat up because they've been wrestling with it 90 00:04:38,040 --> 00:04:39,080 Speaker 1: for a year and a half. So I said, you 91 00:04:39,120 --> 00:04:40,679 Speaker 1: know what, first we're gonna start with the locks cylinder. 92 00:04:40,720 --> 00:04:42,599 Speaker 1: Let's put a lock cylinder. Put a locks cylinder in it. 93 00:04:42,880 --> 00:04:45,320 Speaker 1: Everything works nice, it's tight, it's good. Gotta make the 94 00:04:45,360 --> 00:04:49,800 Speaker 1: key and ralock function, you know work. The engineers at 95 00:04:49,839 --> 00:04:54,600 Speaker 1: Honda just continue to amaze me, and you know they 96 00:04:54,920 --> 00:04:57,400 Speaker 1: think this is you know it's this must be getting 97 00:04:57,440 --> 00:05:00,360 Speaker 1: ready to go to Mars because it's the shifters. Embly 98 00:05:00,920 --> 00:05:05,840 Speaker 1: is this configuration of little tiny micro switches and solenoids 99 00:05:05,839 --> 00:05:08,320 Speaker 1: and relays all just to put it in park and 100 00:05:08,360 --> 00:05:09,880 Speaker 1: have somebody turn a key so they can take the 101 00:05:09,920 --> 00:05:12,120 Speaker 1: key out. You gotta you know, this relay has to 102 00:05:12,200 --> 00:05:14,960 Speaker 1: hit this switch. This switch has to go click, and 103 00:05:14,960 --> 00:05:17,240 Speaker 1: then that has to release the shift interlock to turn 104 00:05:17,279 --> 00:05:22,080 Speaker 1: the key to you know, a model T it was, 105 00:05:22,800 --> 00:05:25,960 Speaker 1: you know, turned the key, hit the button shifter. Nobody 106 00:05:25,960 --> 00:05:27,640 Speaker 1: wanted it anyway, It was a pile of junk in 107 00:05:27,720 --> 00:05:29,960 Speaker 1: three years. What's the difference? And I don't think much 108 00:05:29,960 --> 00:05:32,480 Speaker 1: has changed in the last sixty or seventy or eighty years. 109 00:05:33,440 --> 00:05:37,520 Speaker 1: Point being, did anybody work on this car prior? No, 110 00:05:37,640 --> 00:05:41,400 Speaker 1: not at all. And I'm looking at the shifter and 111 00:05:41,440 --> 00:05:44,440 Speaker 1: there's two screws that hold the shift handle assembly to 112 00:05:44,520 --> 00:05:48,960 Speaker 1: the body of the shift assembly, and it's missing one 113 00:05:48,960 --> 00:05:51,440 Speaker 1: of the screws, and I'm saying, why is that screw missing? 114 00:05:51,880 --> 00:05:53,720 Speaker 1: And I keep looking at it and looking at it 115 00:05:53,760 --> 00:05:55,920 Speaker 1: and looking at it because as I and I had 116 00:05:55,960 --> 00:05:58,400 Speaker 1: to take the console apart and half the interiors apart. 117 00:05:58,440 --> 00:06:00,159 Speaker 1: In the car, when you put it in part arc, 118 00:06:00,680 --> 00:06:03,279 Speaker 1: there's a little finger that imagine your index finger. It 119 00:06:03,279 --> 00:06:04,920 Speaker 1: has to come up about a quarter of an inch 120 00:06:04,960 --> 00:06:07,880 Speaker 1: to hit this micro switch in order for it to 121 00:06:08,560 --> 00:06:11,360 Speaker 1: release the locks solinoid to allow the key to turn 122 00:06:11,400 --> 00:06:14,080 Speaker 1: for the key to come out. And I'm watching and 123 00:06:14,800 --> 00:06:18,440 Speaker 1: the index finger or the tab on the shifter doesn't 124 00:06:18,480 --> 00:06:21,839 Speaker 1: come up, It just moves into position. I take my 125 00:06:21,839 --> 00:06:23,760 Speaker 1: little pocket screwdriver and I put it in there. Always 126 00:06:23,760 --> 00:06:25,280 Speaker 1: got have a pockets screw driver working on a car. 127 00:06:25,680 --> 00:06:28,560 Speaker 1: And I take my little pocket screw driver and it releases, 128 00:06:28,600 --> 00:06:31,440 Speaker 1: and I go, okay, so what's wrong with this picture. 129 00:06:32,560 --> 00:06:35,000 Speaker 1: I take the other screw out from the missing side 130 00:06:35,000 --> 00:06:36,640 Speaker 1: of the shifter, from the opposite side of the one 131 00:06:36,640 --> 00:06:39,719 Speaker 1: that was missing on the shifter, and the shift handle 132 00:06:39,800 --> 00:06:43,120 Speaker 1: just about ejects itself through the sunroof because it was 133 00:06:43,160 --> 00:06:45,000 Speaker 1: in there. And I could just see this guy trying 134 00:06:45,000 --> 00:06:47,880 Speaker 1: to put this thing on. I'll make it fit, you know, 135 00:06:47,960 --> 00:06:51,680 Speaker 1: and just jamming it on and then using the lock screw, 136 00:06:51,760 --> 00:06:53,960 Speaker 1: and oh, look, they must have given me this screw 137 00:06:54,000 --> 00:06:56,760 Speaker 1: to hold everything in place, because it's spring roaded, loaded 138 00:06:56,760 --> 00:07:01,920 Speaker 1: and ready to launch itself out through the sunroof. The 139 00:07:01,920 --> 00:07:05,719 Speaker 1: shifter was assembled wrong, and there's a little nylon bushing 140 00:07:06,040 --> 00:07:08,479 Speaker 1: that has to go in a certain way, and you 141 00:07:08,560 --> 00:07:11,000 Speaker 1: take the whole thing apart, and just you know, common sense. 142 00:07:11,040 --> 00:07:13,280 Speaker 1: I I if I've taken one of these apart, it's 143 00:07:13,320 --> 00:07:15,080 Speaker 1: not recently, and I really don't remember how it went, 144 00:07:15,120 --> 00:07:19,600 Speaker 1: but it didn't take long to figure out it was bushing, sleeve, collar, 145 00:07:20,080 --> 00:07:23,280 Speaker 1: shift handle, button, put the whole thing together, put the 146 00:07:23,320 --> 00:07:25,320 Speaker 1: screw in, which, by the way, you didn't really need 147 00:07:25,360 --> 00:07:27,720 Speaker 1: to screw because it no longer wanted to launch itself out. 148 00:07:27,720 --> 00:07:31,480 Speaker 1: Through the sunroof and lo and behold when you release 149 00:07:31,560 --> 00:07:33,720 Speaker 1: the shifter. Now the index finger comes up, hits the 150 00:07:33,720 --> 00:07:38,960 Speaker 1: micro switch, and the car is fixed. Why is it 151 00:07:39,000 --> 00:07:42,800 Speaker 1: that people won't tell a mechanic when somebody works on 152 00:07:42,880 --> 00:07:45,920 Speaker 1: the car. Where is the psychology here? I really don't 153 00:07:46,000 --> 00:07:48,880 Speaker 1: understand this, and I need you to explain it to me. 154 00:07:48,920 --> 00:07:51,080 Speaker 1: Here's one you can explain to me. After twenty five 155 00:07:51,160 --> 00:07:53,760 Speaker 1: years of radio and me answering your questions, I think 156 00:07:53,840 --> 00:07:55,560 Speaker 1: you can explain this one to me. I'd love to 157 00:07:55,600 --> 00:07:57,840 Speaker 1: hear at this hour if you're happening to call in. 158 00:07:58,680 --> 00:08:02,480 Speaker 1: Why is it that they just don't want to tell us? 159 00:08:02,880 --> 00:08:05,520 Speaker 1: It would just make life so much easier. Sure, I 160 00:08:05,560 --> 00:08:08,320 Speaker 1: get it. You're here because the last guy was an idiot. 161 00:08:08,360 --> 00:08:10,960 Speaker 1: I understand that part. You're here because you haven't been 162 00:08:11,000 --> 00:08:12,960 Speaker 1: able to find anybody to fix the car, and it's 163 00:08:12,960 --> 00:08:14,760 Speaker 1: been a year and a half and you're so frustrated, 164 00:08:14,800 --> 00:08:16,760 Speaker 1: you don't know what to do, and you're beyond words. 165 00:08:17,640 --> 00:08:21,840 Speaker 1: But trust me, you're you're going to eventually find somebody 166 00:08:21,920 --> 00:08:25,280 Speaker 1: that can fix the car. There's somebody out there, all right, 167 00:08:25,480 --> 00:08:27,440 Speaker 1: You've got to tell them what's going on. It's just 168 00:08:27,600 --> 00:08:31,440 Speaker 1: It's just that important in terms of maintenance, because without 169 00:08:31,480 --> 00:08:35,640 Speaker 1: telling them, you're just elongating the process. You're just dragging 170 00:08:35,679 --> 00:08:39,080 Speaker 1: it on and making it that much more difficult. Just 171 00:08:39,120 --> 00:08:41,920 Speaker 1: something to think about. But trust me, auto repair and 172 00:08:42,000 --> 00:08:45,960 Speaker 1: therapy they share a lot, and there's a lot of 173 00:08:45,960 --> 00:08:48,800 Speaker 1: analogies I can make, But the best one is, like 174 00:08:48,840 --> 00:08:51,000 Speaker 1: I said to my daughter, why do people not tell 175 00:08:51,000 --> 00:08:53,559 Speaker 1: the mechanic somebody else worked on the car? Because it's 176 00:08:53,559 --> 00:08:55,680 Speaker 1: like somebody walking into the therapy and saying, how many 177 00:08:55,679 --> 00:08:58,360 Speaker 1: people really say I really need to be here? I'm nuts? 178 00:08:58,679 --> 00:09:02,520 Speaker 1: Nobody admits what's really going on? Eight five zero nine 179 00:09:02,800 --> 00:09:04,839 Speaker 1: zero zero. I'm run any in the car doctor. I'll 180 00:09:04,880 --> 00:09:07,520 Speaker 1: be back right after this to open up the counseling 181 00:09:07,559 --> 00:09:10,600 Speaker 1: session about you and your car therapies. Opened the doctors 182 00:09:10,640 --> 00:09:31,520 Speaker 1: in Don't Go Away a thousand dollar in card and 183 00:09:31,640 --> 00:09:45,880 Speaker 1: a welcome back. Weren't needing of the car doctor here? 184 00:09:45,920 --> 00:09:47,640 Speaker 1: You know we were talking last how we've been talking 185 00:09:47,640 --> 00:09:50,480 Speaker 1: in the past couple of weeks. Uh Steve Cook from 186 00:09:50,480 --> 00:09:54,720 Speaker 1: Cincinnati are are are resident instructor out there, Cincinnati, Ohioway? 187 00:09:55,200 --> 00:09:57,640 Speaker 1: Uh Steve wrote a letter to me with some comments 188 00:09:57,679 --> 00:09:59,760 Speaker 1: about the way the manufacturers are treating service and for 189 00:09:59,840 --> 00:10:02,679 Speaker 1: me and UM I last left that we were talking 190 00:10:02,720 --> 00:10:05,320 Speaker 1: about how the manufacturers are likely to reduce the number 191 00:10:05,360 --> 00:10:07,800 Speaker 1: of dealerships again having to pick owners and losers. And 192 00:10:08,080 --> 00:10:10,640 Speaker 1: that's true, and that's very likely to happen because they're 193 00:10:10,679 --> 00:10:14,079 Speaker 1: realizing that the marketplace is shrinking. It's interesting. I'm working 194 00:10:14,080 --> 00:10:16,559 Speaker 1: here locally with the Alliance of Automotive Service Providers of 195 00:10:16,600 --> 00:10:19,520 Speaker 1: New Jersey and we're talking about things for the mechanical 196 00:10:19,559 --> 00:10:21,640 Speaker 1: division to come up with. And at one point there 197 00:10:21,640 --> 00:10:24,600 Speaker 1: were thirty registered mechanical shops in the state of New Jersey. 198 00:10:24,840 --> 00:10:27,320 Speaker 1: There are now less than nineteen hundred. And this is 199 00:10:27,360 --> 00:10:30,160 Speaker 1: just in the last yeah, and the last I think 200 00:10:30,320 --> 00:10:34,280 Speaker 1: survey was this was nine years to now, uh nine years. 201 00:10:34,320 --> 00:10:36,280 Speaker 1: So ten years ago there was over thirty two hundred. 202 00:10:36,320 --> 00:10:39,360 Speaker 1: Now there's less than two thousands, roughly nine mechanical shops 203 00:10:39,720 --> 00:10:42,160 Speaker 1: left in the state and that number is dropping every day. 204 00:10:42,160 --> 00:10:45,280 Speaker 1: And that's independent repair shops. So you're going to see 205 00:10:45,360 --> 00:10:48,400 Speaker 1: quite the change. Um, you know, but it's interesting the 206 00:10:48,400 --> 00:10:50,040 Speaker 1: way Steve goes on. He says, one of the things 207 00:10:50,040 --> 00:10:53,120 Speaker 1: manufacturers have been studying is how the service experience and 208 00:10:53,200 --> 00:10:55,319 Speaker 1: owner has while owning the vehicle effects whether or not 209 00:10:55,400 --> 00:10:57,760 Speaker 1: the person will buy another vehicle from that manufacturer. In 210 00:10:57,800 --> 00:10:59,680 Speaker 1: other words, brand loyalty if the owner of the vehicle 211 00:10:59,720 --> 00:11:02,240 Speaker 1: ex variance of sport service repairs, whether it's from an 212 00:11:02,240 --> 00:11:04,920 Speaker 1: independent or a dealer. Manufacturers have found out three years 213 00:11:04,920 --> 00:11:07,480 Speaker 1: of research, and I love this part. So it took 214 00:11:07,520 --> 00:11:09,839 Speaker 1: these guys years of research and millions of dollars to 215 00:11:09,920 --> 00:11:12,440 Speaker 1: understand that if somebody can't get their car fixed, there's 216 00:11:12,480 --> 00:11:15,319 Speaker 1: a fifty chance to consumer will change to a different 217 00:11:15,320 --> 00:11:18,560 Speaker 1: manufacturer when it comes time to purchase their next vehicle. Well, 218 00:11:18,559 --> 00:11:21,080 Speaker 1: of course, what idiot would continue to buy something they 219 00:11:21,080 --> 00:11:23,680 Speaker 1: can't get fixed because the manufacturer doesn't make service information 220 00:11:23,679 --> 00:11:26,080 Speaker 1: available or they have a bad experience because nobody can 221 00:11:26,120 --> 00:11:29,120 Speaker 1: fix it. Steve, you are so spot on in this letter, 222 00:11:29,320 --> 00:11:31,280 Speaker 1: and it just it just brings to the point that 223 00:11:31,520 --> 00:11:34,160 Speaker 1: if the manufacturers ever really put their thinking caps on 224 00:11:34,200 --> 00:11:37,760 Speaker 1: and said, hey, if we work with the independence at 225 00:11:37,760 --> 00:11:40,400 Speaker 1: a closer and more intimate level, how many more people 226 00:11:40,400 --> 00:11:42,679 Speaker 1: who want to buy our cars than those that do 227 00:11:42,720 --> 00:11:45,199 Speaker 1: not because they know they can get it fixed by 228 00:11:45,200 --> 00:11:48,240 Speaker 1: the local guy in the corner garage. I was sweeping 229 00:11:48,280 --> 00:11:49,520 Speaker 1: the shop last night. I just want to tell you 230 00:11:49,520 --> 00:11:51,800 Speaker 1: the story real quick. I was sweeping the shop last 231 00:11:51,880 --> 00:11:54,800 Speaker 1: night and late everybody had gone and I was cleaning 232 00:11:54,880 --> 00:11:56,400 Speaker 1: up late in the day. It was late on a Friday, 233 00:11:56,400 --> 00:11:59,280 Speaker 1: It was around and some neighbors that I had never 234 00:11:59,320 --> 00:12:02,600 Speaker 1: seen were out walling their dog and they just happened 235 00:12:02,600 --> 00:12:04,520 Speaker 1: to watch what's going on and taking garbage out, and 236 00:12:04,559 --> 00:12:07,080 Speaker 1: I'm sweeping the floor and they walked over and they said, 237 00:12:07,080 --> 00:12:08,679 Speaker 1: you know, you keep such a nice clean shop. We 238 00:12:08,760 --> 00:12:10,960 Speaker 1: just wanted to compliments on how nice the shop looks. 239 00:12:11,400 --> 00:12:13,240 Speaker 1: Um you know, tell the boys that he does a 240 00:12:13,280 --> 00:12:14,920 Speaker 1: real good job here. And I said, well, I am 241 00:12:15,000 --> 00:12:17,080 Speaker 1: the boss, and the guy just looked at me and 242 00:12:17,120 --> 00:12:19,439 Speaker 1: he was like really. They said, wow. You know, it's 243 00:12:19,480 --> 00:12:21,560 Speaker 1: really nice to have a local garage around here. But 244 00:12:21,600 --> 00:12:23,600 Speaker 1: it's really nice to have somebody that cares enough about 245 00:12:23,640 --> 00:12:25,439 Speaker 1: it they stay late on a Friday to keep the 246 00:12:25,480 --> 00:12:27,280 Speaker 1: place clean. We would miss it if it was gone. 247 00:12:27,559 --> 00:12:30,480 Speaker 1: And and and that's the point that the local, small, 248 00:12:30,640 --> 00:12:33,640 Speaker 1: independent repair shop is a piece of Americana that the 249 00:12:33,679 --> 00:12:35,880 Speaker 1: manufacturers are trying to get rid of. And I don't 250 00:12:35,920 --> 00:12:38,199 Speaker 1: think they're gonna be that successful. They're going to meet 251 00:12:38,200 --> 00:12:40,360 Speaker 1: a lot of resistance. Should what Steve prediction has let 252 00:12:40,360 --> 00:12:42,440 Speaker 1: her come to fruition. Let's get over to the phone. 253 00:12:42,520 --> 00:12:44,880 Speaker 1: Let's get over and talk to Pat Springfield, Illinois, two 254 00:12:44,880 --> 00:12:48,240 Speaker 1: thousand three GMC and some problems with an idol speed. Pat. 255 00:12:48,240 --> 00:12:51,199 Speaker 1: Welcome to the car doctor. How can I help? Well, 256 00:12:51,320 --> 00:12:55,680 Speaker 1: I got a phenomena with a four point three leaders. 257 00:12:57,080 --> 00:13:01,680 Speaker 1: It's recently been tuned up, and now it's I get 258 00:13:01,960 --> 00:13:03,960 Speaker 1: a real what I think is a low idol of 259 00:13:04,000 --> 00:13:08,760 Speaker 1: about five hundred. And then sometimes like when you start 260 00:13:08,880 --> 00:13:13,560 Speaker 1: up and stop it shortly, it starts running really rough. Okay, 261 00:13:14,280 --> 00:13:17,040 Speaker 1: when what was the what was the reason? What was 262 00:13:17,080 --> 00:13:20,240 Speaker 1: the reason for the tune up? Patch? Just maintenance? All right, 263 00:13:20,280 --> 00:13:25,360 Speaker 1: regular time for it? Alright, Um, it seems to be 264 00:13:25,360 --> 00:13:28,040 Speaker 1: all right after that it was running good then and 265 00:13:28,280 --> 00:13:33,000 Speaker 1: this just started back up again. It done it once before. Yeah, 266 00:13:33,000 --> 00:13:34,880 Speaker 1: I take it for a dry to say, a crypt 267 00:13:34,880 --> 00:13:37,400 Speaker 1: about a hundred fifty miles. I come back, it's fine, 268 00:13:37,880 --> 00:13:40,240 Speaker 1: shut it off and go back out. The crypt up 269 00:13:40,400 --> 00:13:44,120 Speaker 1: and it just barely runs. But that if you keep 270 00:13:44,240 --> 00:13:47,000 Speaker 1: babying it and giving it gas, it'll clear up eventually 271 00:13:47,080 --> 00:13:50,360 Speaker 1: and then it's all right again. Okay. So basically it's 272 00:13:50,400 --> 00:13:53,440 Speaker 1: had some magnician maintenance. And now it's doing a thing 273 00:13:53,480 --> 00:13:56,079 Speaker 1: where you're doing a hot restart and it goes into 274 00:13:56,160 --> 00:13:59,280 Speaker 1: a rough vital condition maybe maybe a little bit maybe 275 00:13:59,280 --> 00:14:01,600 Speaker 1: a little bit of a froughness, and then maybe the 276 00:14:01,640 --> 00:14:05,160 Speaker 1: idle speed isn't what it should be. It doesn't seem 277 00:14:05,200 --> 00:14:07,400 Speaker 1: like as fast as it should. I'm not sure what 278 00:14:07,480 --> 00:14:09,920 Speaker 1: the correct idle is on that. And then it'll kind 279 00:14:09,920 --> 00:14:12,080 Speaker 1: of clear itself out. Any check engine light on, any 280 00:14:12,080 --> 00:14:15,640 Speaker 1: fault codes. Never had that, and I was taking it 281 00:14:15,679 --> 00:14:17,680 Speaker 1: in and they put a machine on it and never 282 00:14:17,679 --> 00:14:20,600 Speaker 1: bring up any codes or anything. Okay, stupid question. If 283 00:14:20,600 --> 00:14:22,720 Speaker 1: you turn the key to the omposition but not start 284 00:14:22,760 --> 00:14:28,080 Speaker 1: the engine, does the check engine light light up? Yeah? Okay, 285 00:14:28,200 --> 00:14:30,800 Speaker 1: just want to make sure bulb check works. That it's there. 286 00:14:31,120 --> 00:14:34,040 Speaker 1: So let's let's diagnose it for the symptom. Let's diagnose 287 00:14:34,080 --> 00:14:36,920 Speaker 1: it for a rough idol on a hot restart and 288 00:14:37,040 --> 00:14:40,120 Speaker 1: we can talk about that. One question I would have 289 00:14:40,760 --> 00:14:45,120 Speaker 1: is this symptom different? Did it do this prior to 290 00:14:45,160 --> 00:14:47,160 Speaker 1: the tune up work or is this something that just 291 00:14:47,280 --> 00:14:51,080 Speaker 1: happened after the work was done. It has done it 292 00:14:51,160 --> 00:14:54,400 Speaker 1: before a long time ago, and then it kind of 293 00:14:54,440 --> 00:14:57,080 Speaker 1: went away and I had it tuned up and then 294 00:14:57,240 --> 00:15:01,840 Speaker 1: just all about surf I started again. Okay, So it 295 00:15:02,000 --> 00:15:04,600 Speaker 1: started again within a month of them doing the tune 296 00:15:04,640 --> 00:15:11,080 Speaker 1: up work. All right, So let's let's let's assumption is 297 00:15:11,080 --> 00:15:14,360 Speaker 1: a dirty word, and it's a dangerous word, but let's 298 00:15:14,360 --> 00:15:17,000 Speaker 1: assume what they did is okay, and we'll believe that 299 00:15:17,000 --> 00:15:19,320 Speaker 1: they've checked over everything. When you go back, they'll look 300 00:15:19,360 --> 00:15:21,320 Speaker 1: everything over and make sure everything is nipped and tucked. 301 00:15:21,320 --> 00:15:24,720 Speaker 1: Word should be first thing I would look at, only 302 00:15:24,760 --> 00:15:28,120 Speaker 1: because they put a distributor cap on this. She said, yes, 303 00:15:28,600 --> 00:15:31,640 Speaker 1: I want to look at something on a scan tool 304 00:15:31,760 --> 00:15:38,000 Speaker 1: called cam retard. All right. Cam retards shows the relative 305 00:15:38,040 --> 00:15:41,560 Speaker 1: position of how the distributor is indexed to the crank, 306 00:15:41,600 --> 00:15:43,680 Speaker 1: to the cam and the crank, and it shows the 307 00:15:43,720 --> 00:15:48,240 Speaker 1: offset for distributor position in relation to the rest of 308 00:15:48,240 --> 00:15:50,480 Speaker 1: the engine. And it will affect, in other words, if 309 00:15:50,480 --> 00:15:53,480 Speaker 1: they went in and mistakenly try to time the engine 310 00:15:53,960 --> 00:15:56,560 Speaker 1: or change the distributor cap and the component and the 311 00:15:56,640 --> 00:15:59,280 Speaker 1: rotor industry and it's not the it's not the same 312 00:15:59,400 --> 00:16:03,400 Speaker 1: quality quantity of what was there before, they can affect 313 00:16:03,600 --> 00:16:06,400 Speaker 1: cam retard that timing position and that might have to 314 00:16:06,400 --> 00:16:08,440 Speaker 1: be adjusted for all we know at a hundred and 315 00:16:08,440 --> 00:16:11,000 Speaker 1: seventies something thousand miles, a little bit of stretching the 316 00:16:11,000 --> 00:16:14,120 Speaker 1: timing chain can affect CAM retard. Also, it would be 317 00:16:14,160 --> 00:16:16,080 Speaker 1: easy for it would be easy for me to say 318 00:16:16,600 --> 00:16:18,680 Speaker 1: the ignition timing has changed, but I want to call 319 00:16:18,720 --> 00:16:20,720 Speaker 1: it what it is. They refer to it as CAM 320 00:16:20,760 --> 00:16:24,120 Speaker 1: retard because it shows the relationship of CAM position to 321 00:16:24,280 --> 00:16:26,960 Speaker 1: number one and how the distributor is going to fire 322 00:16:27,000 --> 00:16:30,040 Speaker 1: for the next sequence of events. All right, if I'm 323 00:16:30,080 --> 00:16:33,640 Speaker 1: not mistaken, cam retard on that is still zero plus 324 00:16:33,720 --> 00:16:37,000 Speaker 1: or minus four degrees. So if if it's uh, if 325 00:16:37,040 --> 00:16:38,680 Speaker 1: it's a matter of looking at it on a scan 326 00:16:38,760 --> 00:16:42,040 Speaker 1: tool and they see minus ten degrees, that's a problem. 327 00:16:42,040 --> 00:16:45,080 Speaker 1: All right, that's that's got to be either recorrected or 328 00:16:45,160 --> 00:16:48,200 Speaker 1: compensated for one way or the other. Then my next 329 00:16:48,600 --> 00:16:53,120 Speaker 1: step I would go cam retards, okay, is looking at 330 00:16:53,120 --> 00:16:54,960 Speaker 1: it on a scan tool or if we can well, 331 00:16:55,040 --> 00:16:56,760 Speaker 1: Number one, I want to know what fuel pressure is 332 00:16:57,000 --> 00:16:59,200 Speaker 1: when when you go to start it doesn't have adequate 333 00:16:59,200 --> 00:17:02,880 Speaker 1: fuel pressure. These vehicles are very fuel pressure specific. If 334 00:17:02,920 --> 00:17:07,440 Speaker 1: memory serves me correct, it's fifty six to sixty pounds minimum. 335 00:17:07,720 --> 00:17:10,280 Speaker 1: Key on. Just hit the key was the gauge come 336 00:17:10,359 --> 00:17:12,600 Speaker 1: up to If it's fifty four pounds, you're lucky if 337 00:17:12,600 --> 00:17:15,840 Speaker 1: the car starts, it's that sensitive. By the same token, 338 00:17:16,040 --> 00:17:17,919 Speaker 1: I've seen them go the other way, where if the 339 00:17:17,960 --> 00:17:21,600 Speaker 1: fuel pressure regulator sticks and it pins at the sixty 340 00:17:21,680 --> 00:17:25,359 Speaker 1: three sixty seventy pounds, it'll it'll run pig rich just 341 00:17:25,400 --> 00:17:28,560 Speaker 1: like you're describing, and then clear itself out as the 342 00:17:28,560 --> 00:17:31,280 Speaker 1: regulator releases. So fuel pressure has got to be part 343 00:17:31,280 --> 00:17:35,280 Speaker 1: of this conversation. Last, I want to stop and consider 344 00:17:35,320 --> 00:17:38,800 Speaker 1: the possibility that I've got an injector or a poppet 345 00:17:38,880 --> 00:17:43,600 Speaker 1: valve creating an issue making it run rich like that. 346 00:17:44,240 --> 00:17:46,600 Speaker 1: And the best way I'm gonna find it is, especially 347 00:17:46,600 --> 00:17:49,000 Speaker 1: on a hot restart, when I start the car, where 348 00:17:49,000 --> 00:17:53,359 Speaker 1: the fuel trims is it is long term fuel trim 349 00:17:53,359 --> 00:17:56,520 Speaker 1: and compliance is short term fuel print for long term 350 00:17:56,760 --> 00:18:01,920 Speaker 1: short term fuel trim, stuck rich trying to overcompensate for 351 00:18:02,000 --> 00:18:06,360 Speaker 1: maybe what's a drippy injector or stuck poppe valve. Those 352 00:18:06,359 --> 00:18:07,960 Speaker 1: are the three things I would probably take a quick 353 00:18:07,960 --> 00:18:11,080 Speaker 1: look at, all right, and and start and start the 354 00:18:11,080 --> 00:18:13,480 Speaker 1: war from there. I agree with you, you know, sometimes 355 00:18:13,480 --> 00:18:17,000 Speaker 1: it's unsettling. PM I saw your note. You know, as 356 00:18:17,000 --> 00:18:20,280 Speaker 1: far as idle speed, you know, until it creates an issue, 357 00:18:20,280 --> 00:18:22,440 Speaker 1: I wouldn't be overly concerned about it. But the fact 358 00:18:22,440 --> 00:18:25,960 Speaker 1: that it's got a rough running condition, yeah that's a problem. 359 00:18:26,040 --> 00:18:27,920 Speaker 1: And then last but not least, you know, and I 360 00:18:28,359 --> 00:18:30,160 Speaker 1: just I want to mention this although I just think 361 00:18:30,160 --> 00:18:33,359 Speaker 1: it's a normal part of the tuna process. Hopefully they've 362 00:18:33,359 --> 00:18:36,880 Speaker 1: cleaned the throttle plate. The throttle plates clean. And anytime 363 00:18:36,880 --> 00:18:38,560 Speaker 1: you do any sort of service and maintenance on a 364 00:18:38,560 --> 00:18:41,240 Speaker 1: newer vehicle like this, you want to disconnect the battery 365 00:18:41,240 --> 00:18:44,680 Speaker 1: and doing a PCM reset and let it learn idle 366 00:18:44,720 --> 00:18:46,840 Speaker 1: speed all over again. So a couple of things for 367 00:18:46,880 --> 00:18:48,119 Speaker 1: you to do. Pat if you need more help, you 368 00:18:48,119 --> 00:18:50,080 Speaker 1: know where to find me, and that we can go 369 00:18:50,160 --> 00:18:52,199 Speaker 1: from there. By all means, if you're looking for more 370 00:18:52,200 --> 00:18:54,200 Speaker 1: information about us, get at the Car Doctor show dot 371 00:18:54,200 --> 00:18:55,880 Speaker 1: com or get out the Facebook. We can talk about 372 00:18:55,920 --> 00:18:57,600 Speaker 1: it from that point on. I'm on an any of 373 00:18:57,640 --> 00:18:59,600 Speaker 1: the Car Doctor. I'll be back right after this. Don't 374 00:18:59,600 --> 00:19:19,080 Speaker 1: go way, She's real. Find my phone night, She's real, 375 00:19:19,160 --> 00:19:26,760 Speaker 1: find my phone, my phone. Welcome back. We're I'm the 376 00:19:27,080 --> 00:19:29,560 Speaker 1: Car Doctor here at five five five zero nine nine 377 00:19:29,640 --> 00:19:32,159 Speaker 1: zero zero, and I just want to say thank you 378 00:19:32,200 --> 00:19:33,879 Speaker 1: to Tom. Tom you're on the board today. Where is 379 00:19:34,119 --> 00:19:36,760 Speaker 1: big Tony? Where's the big man? I don't know Tony. Um. 380 00:19:36,800 --> 00:19:39,240 Speaker 1: Tony Callden said he wasn't feeling well. Yeah, well I 381 00:19:39,560 --> 00:19:42,840 Speaker 1: understand that. To me, it's a beautiful day outside. It's Sonny. Nah. 382 00:19:42,840 --> 00:19:44,560 Speaker 1: I'm sure Tony sick. Listen to Tony one of the 383 00:19:44,600 --> 00:19:46,359 Speaker 1: day off, he would have called Tony works on radio. 384 00:19:46,400 --> 00:19:48,639 Speaker 1: We're all sick. Yeah, we're all sick. You know what. 385 00:19:48,720 --> 00:19:50,159 Speaker 1: I never looked at it like that. It's like I 386 00:19:50,240 --> 00:19:52,760 Speaker 1: fixed cars. I must be sick. So um, let me 387 00:19:52,800 --> 00:19:54,359 Speaker 1: go out and be a little more sicker. Let's go 388 00:19:54,359 --> 00:19:56,680 Speaker 1: over and talk to al Long Island, New York. And 389 00:19:56,880 --> 00:19:58,719 Speaker 1: how are my friends out on Long Island today? I'll 390 00:19:58,720 --> 00:20:02,200 Speaker 1: welcome to the car doctor you thank you, You're welcome, sir. 391 00:20:02,280 --> 00:20:06,560 Speaker 1: What's going on? Well? I gotta two dozen and three 392 00:20:06,760 --> 00:20:11,160 Speaker 1: uh for windstart and the rear side windows don't work. 393 00:20:11,240 --> 00:20:14,399 Speaker 1: But none of them work, so I wonder if this 394 00:20:15,720 --> 00:20:18,359 Speaker 1: you know. I checked the fuses and that's all I 395 00:20:18,400 --> 00:20:21,159 Speaker 1: can I can do. I don't know this space in 396 00:20:21,240 --> 00:20:25,520 Speaker 1: the in the in the fuse compart. Many days in 397 00:20:25,560 --> 00:20:29,760 Speaker 1: the engine engine and department. There's like, you know, this 398 00:20:30,720 --> 00:20:33,080 Speaker 1: thing with a relays and things. This space is there. 399 00:20:33,080 --> 00:20:34,919 Speaker 1: I don't know IF's something missing there. I like to 400 00:20:36,040 --> 00:20:40,639 Speaker 1: have the idea. Have the windows ever worked, well, not 401 00:20:40,760 --> 00:20:43,240 Speaker 1: since I have it now, Okay, so they've they've never 402 00:20:43,280 --> 00:20:46,040 Speaker 1: worked since you've owned it. So so I don't know 403 00:20:46,080 --> 00:20:48,760 Speaker 1: if it's something missing that side. Is it is? Well, 404 00:20:48,920 --> 00:20:51,520 Speaker 1: probably not that they're missing because their power through the 405 00:20:51,560 --> 00:20:55,240 Speaker 1: master windows switch, which is located you know, obviously in 406 00:20:55,280 --> 00:20:58,119 Speaker 1: the driver's door. Any other windows not working? Does the 407 00:20:58,160 --> 00:21:02,920 Speaker 1: passenger side mirror does? I'm as a passenger side window work, 408 00:21:03,200 --> 00:21:07,360 Speaker 1: so the fronts work, the rear quarter windows do not, Okay, 409 00:21:07,440 --> 00:21:09,320 Speaker 1: So what I would tell you, you know, it's kind 410 00:21:09,320 --> 00:21:14,200 Speaker 1: of odd that both would fail, alright, that both windows 411 00:21:14,200 --> 00:21:16,200 Speaker 1: are bad. But what I would tell you to do 412 00:21:16,359 --> 00:21:19,440 Speaker 1: is I would tell you to access the two window motors. 413 00:21:19,440 --> 00:21:21,160 Speaker 1: The quarter window motors. Are gonna have to pull down 414 00:21:21,200 --> 00:21:23,639 Speaker 1: some trim and look to see do you have power. 415 00:21:23,680 --> 00:21:26,760 Speaker 1: You're gonna find you're gonna find four wire colors back 416 00:21:26,800 --> 00:21:28,800 Speaker 1: there on the on the left window it's a yellow 417 00:21:28,840 --> 00:21:31,960 Speaker 1: black and a yellow light blue, and and on the 418 00:21:32,080 --> 00:21:35,600 Speaker 1: right side you're gonna find a brown and a brown yellow, 419 00:21:36,880 --> 00:21:40,480 Speaker 1: you pull up on the master switch or the you know, 420 00:21:40,520 --> 00:21:42,520 Speaker 1: if there's switches in the back. I can't remember if 421 00:21:42,520 --> 00:21:44,760 Speaker 1: there's there's separate switches in the back for the passengers 422 00:21:44,760 --> 00:21:49,040 Speaker 1: to open those windows too. No, it's all from the 423 00:21:49,080 --> 00:21:52,840 Speaker 1: master switch, right, it's all from the master switch. Right. Yeah, 424 00:21:52,960 --> 00:21:55,639 Speaker 1: it's kind of two thousand three. Um, you've got to 425 00:21:55,680 --> 00:21:57,919 Speaker 1: see hot on one leg of that yellow, black and 426 00:21:58,000 --> 00:22:00,520 Speaker 1: ground on the other. It's a simple motor. If you've 427 00:22:00,560 --> 00:22:03,240 Speaker 1: got no power there, and you've got no power on 428 00:22:03,280 --> 00:22:05,879 Speaker 1: the brown, yellow and the brown, that we're gonna have 429 00:22:05,920 --> 00:22:08,440 Speaker 1: to search the circuit forward and find out why isn't 430 00:22:08,480 --> 00:22:12,040 Speaker 1: that leg of the master switch reading a hot Now, 431 00:22:12,080 --> 00:22:14,800 Speaker 1: I will tell you what's common, and that's why I 432 00:22:14,840 --> 00:22:18,680 Speaker 1: asked about the other windows. I have seen the wires 433 00:22:18,680 --> 00:22:23,679 Speaker 1: in the door jam break creating this particular issue, But 434 00:22:23,960 --> 00:22:28,320 Speaker 1: generally I will see more than just the power windows 435 00:22:28,320 --> 00:22:31,440 Speaker 1: in the back not work. Usually it extends to something 436 00:22:31,480 --> 00:22:34,760 Speaker 1: else electrical in the vehicle too. But let's work our 437 00:22:34,800 --> 00:22:36,639 Speaker 1: way backwards. Let's go to that Let's go to that 438 00:22:36,680 --> 00:22:39,600 Speaker 1: control unit where they're gonna start from the master switch, 439 00:22:39,640 --> 00:22:42,000 Speaker 1: or we're gonna start at the windows one way or 440 00:22:42,000 --> 00:22:43,719 Speaker 1: the other. And we're gonna look at those four wires. 441 00:22:43,720 --> 00:22:47,600 Speaker 1: Those wire colors at the master switch are the same, 442 00:22:47,720 --> 00:22:49,520 Speaker 1: are the same also, so you can need to do 443 00:22:49,600 --> 00:22:51,800 Speaker 1: it from the master switch or the windows. But it's 444 00:22:51,800 --> 00:22:54,480 Speaker 1: a yellow black, a yellow, light blue, a brown and 445 00:22:54,520 --> 00:23:00,720 Speaker 1: a brown yellow. All right, sir, okay, And you're looking 446 00:23:00,720 --> 00:23:02,680 Speaker 1: for hot in one direction and ground in the other. 447 00:23:02,720 --> 00:23:05,120 Speaker 1: Basically I would put the voltmeter across it and try 448 00:23:05,160 --> 00:23:07,080 Speaker 1: to switches in both directions one way or the other. 449 00:23:07,119 --> 00:23:11,720 Speaker 1: Should activate it when you get past that. When you 450 00:23:11,720 --> 00:23:15,280 Speaker 1: get it right right, you can do it either from 451 00:23:15,320 --> 00:23:17,240 Speaker 1: the door. You can do it from the windows themselves. 452 00:23:19,000 --> 00:23:24,560 Speaker 1: When you get past that, give me a call. All right, okay, okay, 453 00:23:24,600 --> 00:23:26,560 Speaker 1: thank you, You're very welcome. How good luck to you. Well, 454 00:23:26,640 --> 00:23:30,240 Speaker 1: let's get on over and let's go talk to Bob Springfield, Illinois. Bob, 455 00:23:30,240 --> 00:23:32,040 Speaker 1: you're on with the car doctor. How can I help? 456 00:23:34,400 --> 00:23:36,399 Speaker 1: Thank you, sir? What can I do for you? Well, 457 00:23:37,040 --> 00:23:42,080 Speaker 1: I'm confused. I've been working on and uh changing oil. 458 00:23:42,600 --> 00:23:46,360 Speaker 1: You've got mindodge estimates, time estimates. Now they put indicators 459 00:23:46,400 --> 00:23:50,120 Speaker 1: on cars and then you're throwing synthetics and conventional there's 460 00:23:50,119 --> 00:23:54,119 Speaker 1: an array of variables. I drive about five thousand miles 461 00:23:54,119 --> 00:23:58,199 Speaker 1: a year. My question is, would have pens Oil synthetic 462 00:23:58,480 --> 00:24:07,560 Speaker 1: last twelve months? How many miles a year? I think 463 00:24:07,600 --> 00:24:11,400 Speaker 1: the Penn's oil synthetic is going to give you the 464 00:24:11,440 --> 00:24:13,240 Speaker 1: best option. I think it's going to give you the 465 00:24:13,280 --> 00:24:18,600 Speaker 1: maximum protection. You know, they start with the cleanest based 466 00:24:18,600 --> 00:24:21,920 Speaker 1: stock because of their natural gas derivatives that they work from, 467 00:24:21,960 --> 00:24:24,400 Speaker 1: and I think from that perspective, I think Pen's oil 468 00:24:24,480 --> 00:24:27,439 Speaker 1: is the answer. But I still like the idea of 469 00:24:27,520 --> 00:24:29,960 Speaker 1: you know, six thousand miles or six months is generally 470 00:24:30,040 --> 00:24:36,080 Speaker 1: my mantra, simply because I'm also concerned about condensation and 471 00:24:36,560 --> 00:24:39,240 Speaker 1: you know, what are we trying to achieve? I think 472 00:24:39,320 --> 00:24:46,040 Speaker 1: if we were having the the oil conversation Bob, you know, 473 00:24:46,080 --> 00:24:48,040 Speaker 1: and I seem to have this on a regular basis, 474 00:24:48,040 --> 00:24:49,360 Speaker 1: and I don't think there's any way I can put 475 00:24:49,400 --> 00:24:51,879 Speaker 1: it on a I don't think there's any way I 476 00:24:51,880 --> 00:24:53,600 Speaker 1: can put it on a on a tape recorder, though 477 00:24:53,640 --> 00:24:57,400 Speaker 1: sometimes I wish I could. You know, yeah, it's it's 478 00:24:57,440 --> 00:25:00,720 Speaker 1: it's it's difficult, all right. I mean with Penn's oil, 479 00:25:00,760 --> 00:25:03,600 Speaker 1: you know, you you look at Pen's Oil Ultra platinum 480 00:25:03,640 --> 00:25:05,520 Speaker 1: and you say to yourself, is it the best? Yeah? 481 00:25:05,520 --> 00:25:08,880 Speaker 1: In my mind it is. And you know, vehicles over 482 00:25:08,920 --> 00:25:12,000 Speaker 1: seventy five miles. I can look at platinum pennzoil, platinum 483 00:25:12,040 --> 00:25:14,800 Speaker 1: high mileage. Okay, you know they've got some additives in 484 00:25:14,840 --> 00:25:17,040 Speaker 1: there to help with the higher mileage vehicle, and that 485 00:25:17,119 --> 00:25:20,840 Speaker 1: stuff works. And I guess what I'm concerned about is 486 00:25:21,000 --> 00:25:23,760 Speaker 1: should I change it every six months? Which will be 487 00:25:23,800 --> 00:25:29,719 Speaker 1: about yeah, And here's why. Okay, uh, an oil change, 488 00:25:30,000 --> 00:25:34,760 Speaker 1: in my mind, was never meant to be quick, and 489 00:25:34,800 --> 00:25:36,440 Speaker 1: it was never meant to be cheap. It was meant 490 00:25:36,440 --> 00:25:40,399 Speaker 1: to be thorough because you know, you're you're you're looking 491 00:25:40,440 --> 00:25:44,240 Speaker 1: the vehicle over and maybe not now in the vehicles, 492 00:25:45,200 --> 00:25:47,520 Speaker 1: was it three three years old? Maybe going on four? 493 00:25:48,560 --> 00:25:51,080 Speaker 1: You know, it's it's a little more forgiving. Remember when 494 00:25:51,080 --> 00:25:55,640 Speaker 1: you were a teenager, Bob, Yeah, I had falcon Well 495 00:25:55,800 --> 00:25:57,639 Speaker 1: remember how you could stay at all night, howl at 496 00:25:57,640 --> 00:25:59,160 Speaker 1: the moon and get up the next day after two 497 00:25:59,160 --> 00:26:02,160 Speaker 1: hours of sleep and work for ten twelve hours. Right, 498 00:26:02,240 --> 00:26:04,239 Speaker 1: And you can do that stuff, right, Yeah, you can 499 00:26:04,320 --> 00:26:06,120 Speaker 1: kind of abuse yourself a little bit. You know, you'd 500 00:26:06,320 --> 00:26:08,560 Speaker 1: you'd wake up Saturday morning. I found myself at the 501 00:26:08,560 --> 00:26:11,359 Speaker 1: gas station. Was with such a headache from getting up 502 00:26:11,359 --> 00:26:13,399 Speaker 1: so early that the fly was buzzing, was giving me, 503 00:26:14,040 --> 00:26:16,199 Speaker 1: was annoying me, right, you just but you still you 504 00:26:16,200 --> 00:26:18,880 Speaker 1: still went to work on those hot saturdays after Friday night. 505 00:26:20,119 --> 00:26:22,320 Speaker 1: You know what, when we're young, you can do that. 506 00:26:22,440 --> 00:26:24,920 Speaker 1: When cars are young, you can howl at the moon. 507 00:26:25,280 --> 00:26:27,720 Speaker 1: It's when you get into midlife and older that's when 508 00:26:27,720 --> 00:26:31,320 Speaker 1: things really start to have the effect and you start 509 00:26:31,359 --> 00:26:33,879 Speaker 1: to look at cars as they get older. All of 510 00:26:33,920 --> 00:26:36,560 Speaker 1: a sudden, that car, when it's got thirty thousand miles 511 00:26:36,600 --> 00:26:40,159 Speaker 1: on it, and you go the year without changing the oil, 512 00:26:40,880 --> 00:26:43,760 Speaker 1: you probably would. You're a car guy, you would check 513 00:26:43,760 --> 00:26:46,919 Speaker 1: the oil level every month or every two months. Most 514 00:26:46,960 --> 00:26:51,040 Speaker 1: people would not. And the one thing that seems to 515 00:26:51,040 --> 00:26:54,240 Speaker 1: be left out of this wind to change the oil argument, conversation, 516 00:26:55,520 --> 00:26:58,480 Speaker 1: social media events, however you want to look at it 517 00:26:58,520 --> 00:27:02,520 Speaker 1: is nobody talks about checking oil. And the manufacturers, the 518 00:27:02,560 --> 00:27:04,679 Speaker 1: majority of them, if you look at the owner's manual, 519 00:27:05,040 --> 00:27:09,359 Speaker 1: make recommendations for regular oil changes, regular oil checks, level checks, 520 00:27:10,080 --> 00:27:14,200 Speaker 1: and especially in some cases after a certain mileage out, 521 00:27:14,240 --> 00:27:18,160 Speaker 1: he makes a recommendation after three thousand miles to check 522 00:27:18,200 --> 00:27:21,560 Speaker 1: the oil every five d I've read it in the 523 00:27:21,600 --> 00:27:23,159 Speaker 1: owner's manual is some of the models of the A 524 00:27:23,320 --> 00:27:25,720 Speaker 1: three's And I'm like, you're kidding me, right, who does that? 525 00:27:27,080 --> 00:27:29,960 Speaker 1: So that car that's going six seven thousand miles on 526 00:27:29,960 --> 00:27:33,679 Speaker 1: an oil change, maybe at four thousand miles it was 527 00:27:33,720 --> 00:27:35,920 Speaker 1: down half a court. Maybe at five thousand miles it's 528 00:27:35,920 --> 00:27:37,480 Speaker 1: down to court. Maybe by the time it's got the 529 00:27:37,480 --> 00:27:39,480 Speaker 1: oil change. At seven thousand miles, it's down a court 530 00:27:39,480 --> 00:27:44,440 Speaker 1: and a half two courts. How good is that? And 531 00:27:44,440 --> 00:27:48,680 Speaker 1: and insurance, well, you know what, the oil change is 532 00:27:48,720 --> 00:27:52,160 Speaker 1: still cheap insurance. It really is my my daughter's home. 533 00:27:52,160 --> 00:27:54,639 Speaker 1: This weekend. I changed the oil inteen escape. I've been 534 00:27:54,680 --> 00:27:56,520 Speaker 1: changed in the oil every three to four thousand miles, 535 00:27:56,520 --> 00:27:59,920 Speaker 1: and I'm using synthetic in there. All right, you know, 536 00:28:00,160 --> 00:28:04,560 Speaker 1: she's getting her dose of pens Oil Ultra platinum. But 537 00:28:04,600 --> 00:28:06,399 Speaker 1: what's interesting is so here she is. She came in 538 00:28:06,440 --> 00:28:08,320 Speaker 1: for her oil change, and only because I have to 539 00:28:08,359 --> 00:28:10,639 Speaker 1: do this on a shorter time interval. It's whenever I 540 00:28:10,680 --> 00:28:12,960 Speaker 1: can get ahold of the vehicle. If I hadn't changed 541 00:28:12,960 --> 00:28:16,600 Speaker 1: the oil yesterday tomorrow when she's headed back to school, 542 00:28:17,119 --> 00:28:19,320 Speaker 1: that the screw that I found in the right rear tire, 543 00:28:19,359 --> 00:28:23,240 Speaker 1: which was just breaking the skin of the tire would 544 00:28:23,240 --> 00:28:26,080 Speaker 1: have pushed its way through. She would have been on 545 00:28:26,119 --> 00:28:29,320 Speaker 1: the side of the Pennsylvania Turnpike with the flat. So 546 00:28:29,760 --> 00:28:32,040 Speaker 1: how many flats are we avoiding by changing the oil 547 00:28:32,040 --> 00:28:34,479 Speaker 1: on a regular basis? How many big repair bills are 548 00:28:34,480 --> 00:28:36,840 Speaker 1: we avoiding by changing the oil on a regular basis 549 00:28:37,280 --> 00:28:39,479 Speaker 1: when it's done by somebody with something between the rears. 550 00:28:40,520 --> 00:28:42,040 Speaker 1: And I'm not the smartest guy in the shed, and 551 00:28:42,040 --> 00:28:43,720 Speaker 1: I'm not I'm not the best guy in the room. 552 00:28:43,960 --> 00:28:45,960 Speaker 1: I'm just one of them. I just know that when 553 00:28:46,000 --> 00:28:48,440 Speaker 1: guys that care about cars take care of cars, cars 554 00:28:48,560 --> 00:28:55,960 Speaker 1: last longer. Bottom line, Very good and thank you never. 555 00:28:56,080 --> 00:28:57,840 Speaker 1: You're very welcome, Bob, and get out the penns Oil 556 00:28:57,880 --> 00:29:00,360 Speaker 1: Synthetics dot com. You can read more about the pennz 557 00:29:00,400 --> 00:29:04,160 Speaker 1: oil family of products. Five zero zero zero. I'll run 558 00:29:04,280 --> 00:29:34,280 Speaker 1: any of the Car Doctor. I'll be back right after this. Hey, 559 00:29:34,320 --> 00:29:36,600 Speaker 1: welcome back leading the Car Doctor. Let's do a quick 560 00:29:36,640 --> 00:29:39,080 Speaker 1: piece of email this portion of the show. This was 561 00:29:39,360 --> 00:29:41,480 Speaker 1: This is from Dennis in Chicago. Hey, guys, big fan 562 00:29:41,520 --> 00:29:43,280 Speaker 1: of the show, listen to the podcast. I have a 563 00:29:43,320 --> 00:29:46,160 Speaker 1: two thousand one Saturday l two a C doesn't work. 564 00:29:46,480 --> 00:29:48,760 Speaker 1: My dad is a retired old school mechanic and can't 565 00:29:48,760 --> 00:29:51,600 Speaker 1: figure it out. The compressor turns on on occasion, so 566 00:29:51,640 --> 00:29:53,840 Speaker 1: we can't charge the system. We think the compressor isn't 567 00:29:53,840 --> 00:29:56,720 Speaker 1: getting power because we connected the compressor directly to the 568 00:29:56,760 --> 00:29:58,280 Speaker 1: battery and it turns on. Fine. I think it's some 569 00:29:58,320 --> 00:30:01,080 Speaker 1: type of electrical issue. Also a clicking sound inside the 570 00:30:01,080 --> 00:30:03,680 Speaker 1: cabin when I depressed the brakes when my gearshift lights 571 00:30:03,720 --> 00:30:06,840 Speaker 1: are off. Sometimes they work and door locks automatically when 572 00:30:06,880 --> 00:30:08,280 Speaker 1: I put it in dry, but other times the lights 573 00:30:08,280 --> 00:30:09,920 Speaker 1: don't work and I get that clicking in my doors 574 00:30:09,920 --> 00:30:12,080 Speaker 1: don't lock. I believe the issue is electrical and tied 575 00:30:12,120 --> 00:30:13,840 Speaker 1: together with a C, but have no idea what to look. 576 00:30:13,840 --> 00:30:15,560 Speaker 1: Any suggestion, thanks to keep with the good work. This 577 00:30:15,600 --> 00:30:17,520 Speaker 1: comes from Dennis out of Chicago. First of all, Dennis, 578 00:30:17,600 --> 00:30:21,520 Speaker 1: let's treat it like like like the same problem, but separately. 579 00:30:21,560 --> 00:30:25,800 Speaker 1: All right, let's attack the A C clutch doesn't engage. Unfortunately. 580 00:30:25,840 --> 00:30:27,720 Speaker 1: The first thing you really need here is a scan tool, 581 00:30:28,080 --> 00:30:29,800 Speaker 1: all right, And we want to look on the scan 582 00:30:29,880 --> 00:30:33,280 Speaker 1: tool to look does it show an A C request 583 00:30:33,560 --> 00:30:37,240 Speaker 1: of yes when the button is pressed. All right, so 584 00:30:37,280 --> 00:30:39,360 Speaker 1: it would be a matter of bringing up and not 585 00:30:39,720 --> 00:30:41,760 Speaker 1: a generic O, B, D twos tool. You need something 586 00:30:41,800 --> 00:30:45,560 Speaker 1: you make model manufacturer specific. All right, You want to 587 00:30:45,600 --> 00:30:47,880 Speaker 1: look and see when you push the button on, does 588 00:30:47,920 --> 00:30:53,080 Speaker 1: it show does the computer recognize yes, that you've depressed 589 00:30:53,120 --> 00:30:55,880 Speaker 1: the button. You know. What's what I'm trying to get 590 00:30:55,920 --> 00:30:58,120 Speaker 1: to is the PCM and the BC and both have 591 00:30:58,160 --> 00:31:00,480 Speaker 1: to know that Dennis turned on the A push the 592 00:31:00,520 --> 00:31:04,200 Speaker 1: button in yes, yes means they acknowledge it. If it does, 593 00:31:04,880 --> 00:31:06,160 Speaker 1: then the next thing you want to do is you 594 00:31:06,160 --> 00:31:08,520 Speaker 1: want to look at the A C pressure sensor voltage 595 00:31:08,520 --> 00:31:10,080 Speaker 1: on the scan tool. It's got to be close to 596 00:31:10,160 --> 00:31:15,280 Speaker 1: one vault at rest pressure, depending upon ambient temperature static pressure. 597 00:31:15,840 --> 00:31:19,520 Speaker 1: If the voltage is two tents of a vault, disconnect 598 00:31:19,560 --> 00:31:23,360 Speaker 1: the sensor. The scan tool now show zero vault. If 599 00:31:23,400 --> 00:31:26,880 Speaker 1: it does. What I want you to do is jump 600 00:31:27,000 --> 00:31:29,720 Speaker 1: or the gray wire to the red and black and 601 00:31:29,800 --> 00:31:32,040 Speaker 1: the sensor harness is a three wire sensor out by 602 00:31:32,040 --> 00:31:34,480 Speaker 1: the compressor three wire centsor out by the compressor. The 603 00:31:34,480 --> 00:31:36,880 Speaker 1: scantel should now show five vults. If it does, the 604 00:31:36,960 --> 00:31:41,520 Speaker 1: A C pressure sensor is defective. That's very common. That 605 00:31:41,800 --> 00:31:45,720 Speaker 1: has absolutely nothing to do with the lock issue, all right, 606 00:31:45,840 --> 00:31:49,360 Speaker 1: or the inter intermittency of the lock issue. What you 607 00:31:49,480 --> 00:31:53,520 Speaker 1: can do is, when you're looking at the A C pressures, 608 00:31:53,600 --> 00:31:57,480 Speaker 1: take a look inside the take a look inside the 609 00:31:57,560 --> 00:32:00,840 Speaker 1: body module, and start to see what sort of requests 610 00:32:00,880 --> 00:32:05,680 Speaker 1: that seeing as far as door locks and door position 611 00:32:05,720 --> 00:32:08,520 Speaker 1: and shift position, all of this is traceable through a 612 00:32:08,560 --> 00:32:11,320 Speaker 1: scan tool. Today, I can't tell you how many times 613 00:32:11,320 --> 00:32:14,520 Speaker 1: I pick up a scan tool for a dead battery issue, 614 00:32:14,960 --> 00:32:18,240 Speaker 1: or for a charging system fault, or for some of 615 00:32:18,280 --> 00:32:20,800 Speaker 1: the strangest things in the world that I've been saying 616 00:32:20,800 --> 00:32:23,880 Speaker 1: to myself lately that g you know, when I started this, 617 00:32:24,000 --> 00:32:26,000 Speaker 1: never my while this imagination that I think I'd be 618 00:32:26,040 --> 00:32:28,120 Speaker 1: using a scan tool for this. You know, it was 619 00:32:28,160 --> 00:32:31,720 Speaker 1: all wrenches and screw drivers. So this diagnosis has to 620 00:32:31,800 --> 00:32:35,040 Speaker 1: start with a scanner and tracing the circuit. You can 621 00:32:35,120 --> 00:32:37,680 Speaker 1: go through relays and everything else and and try and 622 00:32:37,720 --> 00:32:41,320 Speaker 1: do this by wiring diagram, but trust me, been there, 623 00:32:41,400 --> 00:32:44,480 Speaker 1: done that. If you don't see a yes when the 624 00:32:44,520 --> 00:32:47,280 Speaker 1: A C button is pressed, start to look at the why. 625 00:32:47,360 --> 00:32:49,360 Speaker 1: There may be a problem with the A C control head. 626 00:32:49,720 --> 00:32:52,840 Speaker 1: And that's nothing any wiring diagram is going to tell you. 627 00:32:54,320 --> 00:32:57,480 Speaker 1: ZO zero by the way. That's the Car Doctor Sven number. 628 00:32:57,520 --> 00:32:59,600 Speaker 1: You can call and leave a message and our producer 629 00:32:59,640 --> 00:33:01,160 Speaker 1: will call you back and get you in the queue 630 00:33:01,200 --> 00:33:03,320 Speaker 1: for the following show. And let me just take a 631 00:33:03,360 --> 00:33:05,440 Speaker 1: plug in here. We're coming down to the end. If 632 00:33:05,480 --> 00:33:07,720 Speaker 1: you're looking for a present for dad or for that father, 633 00:33:08,600 --> 00:33:10,640 Speaker 1: just get him. Think about a car Doctor T shirt. 634 00:33:10,960 --> 00:33:13,239 Speaker 1: All right, let's get out to eBay and look up 635 00:33:13,280 --> 00:33:15,520 Speaker 1: card Doctor T shirt or Ron and Ai and take 636 00:33:15,560 --> 00:33:17,880 Speaker 1: a look at those and car Doctor logo front and back. 637 00:33:17,920 --> 00:33:19,479 Speaker 1: I made him nice. I made him to stand up 638 00:33:19,480 --> 00:33:21,640 Speaker 1: and take a beating and just throw them in the 639 00:33:21,680 --> 00:33:23,680 Speaker 1: wash when you're done, so you can get somebody you 640 00:33:23,840 --> 00:33:27,440 Speaker 1: love a car Doctor T shirt and uh help support us, 641 00:33:27,440 --> 00:33:31,680 Speaker 1: and we appreciate the efforts all these years. Zero zero 642 00:33:31,720 --> 00:34:04,480 Speaker 1: the car Doctors back right after this, Hey, welcome back. 643 00:34:04,560 --> 00:34:06,080 Speaker 1: Ran in the end of the Car Doctor real quick. 644 00:34:06,120 --> 00:34:09,440 Speaker 1: Oh he's sneaking in under the wire. Frank, are you there, sir, 645 00:34:10,520 --> 00:34:14,520 Speaker 1: I'm right here. You knows for next week, But we 646 00:34:14,640 --> 00:34:18,760 Speaker 1: started right now. Okay, ahead, we we got this summer coming. 647 00:34:21,000 --> 00:34:24,120 Speaker 1: What do we do for the card? Let's get for summer. Okay, 648 00:34:24,160 --> 00:34:27,520 Speaker 1: I want to get set for summer. Um, regardless of year, 649 00:34:27,600 --> 00:34:31,120 Speaker 1: age making mileage. All right, we're gonna look at tire 650 00:34:31,360 --> 00:34:34,760 Speaker 1: number one. We're gonna look at tire pressure. Alright, tire pressure, 651 00:34:34,760 --> 00:34:39,080 Speaker 1: tire condition, tire tread. When I say condition, I'm talking 652 00:34:39,120 --> 00:34:41,959 Speaker 1: about I'm talking about chunks, I'm talking about dry rot. 653 00:34:42,000 --> 00:34:45,440 Speaker 1: I'm talking about overall tire condition, because the tire is 654 00:34:45,440 --> 00:34:47,560 Speaker 1: the only thing keeping us on the road and keeping 655 00:34:47,600 --> 00:34:50,319 Speaker 1: us upright. I'm also talking about taking a look at 656 00:34:50,360 --> 00:34:52,520 Speaker 1: the spare. Take a look in the trunk. What's in 657 00:34:52,600 --> 00:34:55,439 Speaker 1: the trunk? Do we know where the jack is? Where 658 00:34:55,520 --> 00:35:00,800 Speaker 1: is the spawn out? How many people how many people 659 00:35:00,840 --> 00:35:05,360 Speaker 1: have right? Well, how many people have tires? Vehicles with 660 00:35:05,440 --> 00:35:08,040 Speaker 1: run flat tires that don't realize they don't have a 661 00:35:08,120 --> 00:35:16,200 Speaker 1: spare and so there is no spare. Okay, so general 662 00:35:16,239 --> 00:35:19,520 Speaker 1: safety stuff, you know, it would be nice thinking about 663 00:35:19,600 --> 00:35:21,799 Speaker 1: the family vacation. What's in the trunk of the car 664 00:35:21,920 --> 00:35:26,879 Speaker 1: before we get stuck? Uh? You know, some basics, road flares, flashlights, Uh, 665 00:35:26,920 --> 00:35:29,040 Speaker 1: that sort of thing, depending upon where you're stuck. Maybe 666 00:35:29,040 --> 00:35:31,480 Speaker 1: a beach chair and some sunscreen. I'm only kidding, but 667 00:35:31,800 --> 00:35:33,560 Speaker 1: you know what it's been. It's been known to happen, 668 00:35:33,960 --> 00:35:37,120 Speaker 1: So you know tires come to mind, that's for the 669 00:35:37,160 --> 00:35:41,560 Speaker 1: white She's okay, this way we can fix the car. 670 00:35:42,200 --> 00:35:43,960 Speaker 1: Do we not? Do we know how to change the 671 00:35:44,000 --> 00:35:47,040 Speaker 1: flat tire? How many times I'm driving and I see 672 00:35:47,080 --> 00:35:49,160 Speaker 1: people on the side of the road changing the flat 673 00:35:49,160 --> 00:35:51,480 Speaker 1: and they're sitting on the ground and their legs are 674 00:35:51,640 --> 00:35:54,520 Speaker 1: under the vehicle while they're fighting to get the tire 675 00:35:54,560 --> 00:35:57,680 Speaker 1: off and the car is wobbling on the jack. So, uh, 676 00:35:57,719 --> 00:36:01,120 Speaker 1: you know common sense? That's No. Two number Ray. Let's 677 00:36:01,160 --> 00:36:04,760 Speaker 1: talk about fluids. Look at the oil change sticker. Everybody 678 00:36:04,760 --> 00:36:06,520 Speaker 1: can do this the next time they get in the car. 679 00:36:06,600 --> 00:36:09,359 Speaker 1: Look at the oil change sticker. Did the guy did 680 00:36:09,360 --> 00:36:11,040 Speaker 1: the guy in the oil in the gas station, the 681 00:36:11,120 --> 00:36:13,520 Speaker 1: quick loup, the dealership, whoever it is. Everybody has a 682 00:36:13,520 --> 00:36:16,560 Speaker 1: bad day. Did they print the labor right? Does? Does 683 00:36:16,600 --> 00:36:19,200 Speaker 1: the mileage make sense? Is this when it's do or 684 00:36:19,239 --> 00:36:21,760 Speaker 1: is this when it was done? So the next question 685 00:36:21,880 --> 00:36:25,040 Speaker 1: is how's my oil level? How's my oil condition? How's 686 00:36:25,080 --> 00:36:27,480 Speaker 1: my trans fluid? If I can check it? What does 687 00:36:27,520 --> 00:36:30,080 Speaker 1: it look like under the hood, belts, hoses, all my 688 00:36:30,160 --> 00:36:34,560 Speaker 1: rubber components? How are the wiper blades? How are you know? 689 00:36:35,080 --> 00:36:36,520 Speaker 1: How about we turn on the lights and do a 690 00:36:36,560 --> 00:36:39,600 Speaker 1: quick walk around and look at lambs. Let's look at 691 00:36:39,640 --> 00:36:42,480 Speaker 1: the air conditioning. Is the air conditioning cold? Let's find 692 00:36:42,480 --> 00:36:47,120 Speaker 1: out now some common sense basics is where summertime driving starts. 693 00:36:47,160 --> 00:36:49,400 Speaker 1: That we wanted to be trouble free. Frank, as always, 694 00:36:49,400 --> 00:36:51,040 Speaker 1: I appreciate the call and I'm glad to count you 695 00:36:51,080 --> 00:36:53,120 Speaker 1: among the car doctor nation. I'm not an ading in 696 00:36:53,120 --> 00:36:56,960 Speaker 1: the car doctor, reminding you the mechanics aren't expensive, they're priceless. 697 00:36:57,160 --> 00:37:04,040 Speaker 1: See you, Sells s