1 00:00:03,440 --> 00:00:06,720 Speaker 1: Welcome to Before Breakfast, a production of I Heart Radio. 2 00:00:09,080 --> 00:00:14,520 Speaker 1: Good Morning. This is Laura. Welcome to the Before Breakfast podcast. 3 00:00:15,560 --> 00:00:18,760 Speaker 1: Today's tip is for those of you who build time 4 00:00:19,000 --> 00:00:21,919 Speaker 1: for a living. There is a big debate about whether 5 00:00:21,960 --> 00:00:24,400 Speaker 1: this is the right approach to serving clients, but if 6 00:00:24,440 --> 00:00:27,159 Speaker 1: you do it, certain practices can help make sure that 7 00:00:27,200 --> 00:00:30,840 Speaker 1: you are more efficient and focused during the time you 8 00:00:30,920 --> 00:00:35,360 Speaker 1: plan to work. Whenever I tell people to track their time, 9 00:00:35,840 --> 00:00:39,199 Speaker 1: I suggest they think of themselves as lawyers billing their 10 00:00:39,240 --> 00:00:44,400 Speaker 1: time to different projects. Intriguingly, many actual lawyers with billable 11 00:00:44,440 --> 00:00:48,959 Speaker 1: hour quotas refuse to do this exercise. They get so 12 00:00:49,000 --> 00:00:52,040 Speaker 1: accustomed to thinking of their work days in billable chunks 13 00:00:52,440 --> 00:00:54,760 Speaker 1: that the idea of doing it for all their time, 14 00:00:55,160 --> 00:00:59,240 Speaker 1: even for just a week, seems awful. Some do it, 15 00:00:59,520 --> 00:01:04,840 Speaker 1: but very grudgingly. I find this fascinating because on some level, 16 00:01:05,319 --> 00:01:08,400 Speaker 1: many jobs have an expectation of a certain number of 17 00:01:08,400 --> 00:01:12,080 Speaker 1: working hours, yet putting a billable hour quota on it 18 00:01:12,200 --> 00:01:15,520 Speaker 1: somehow makes life feel like a race against the clock. 19 00:01:16,840 --> 00:01:20,200 Speaker 1: In any case, having an expectation of billable hours can 20 00:01:20,240 --> 00:01:23,280 Speaker 1: make life stressful during times when it is hard to 21 00:01:23,360 --> 00:01:26,679 Speaker 1: build ours. I was reminded of this when I got 22 00:01:26,680 --> 00:01:29,120 Speaker 1: a note recently from someone whose law firm, like so 23 00:01:29,160 --> 00:01:32,679 Speaker 1: many companies, had gone virtual during the pandemic. Many of 24 00:01:32,720 --> 00:01:36,080 Speaker 1: the firm's lawyers were supervising virtual learning or had kids 25 00:01:36,080 --> 00:01:38,240 Speaker 1: who are around a lot more than in the past, 26 00:01:38,920 --> 00:01:42,479 Speaker 1: and the net result was a reasonable amount of household distraction, 27 00:01:43,319 --> 00:01:46,720 Speaker 1: same as everywhere right, but the firm could see it 28 00:01:46,959 --> 00:01:50,840 Speaker 1: in their billable hour totals. People either didn't bill as 29 00:01:50,920 --> 00:01:54,000 Speaker 1: much as they would have been, possibly leaving clients short staffed, 30 00:01:54,520 --> 00:01:57,160 Speaker 1: or they worked a lot of nights and weekends, which 31 00:01:57,160 --> 00:02:00,920 Speaker 1: can over time lead to burnout. So what could be done? 32 00:02:02,040 --> 00:02:04,360 Speaker 1: As with all people working at home and dealing with 33 00:02:04,400 --> 00:02:07,920 Speaker 1: caregiving issues during the pandemic, the key is figuring out 34 00:02:08,080 --> 00:02:11,240 Speaker 1: when you can focus and when it isn't possible to 35 00:02:11,280 --> 00:02:15,919 Speaker 1: do long periods of focused work. Ensuring focus means designating 36 00:02:16,000 --> 00:02:19,680 Speaker 1: someone else to cover the kid front. Usually that means 37 00:02:19,680 --> 00:02:21,800 Speaker 1: switching off with a partner who may also be working 38 00:02:21,880 --> 00:02:24,000 Speaker 1: from home, though of course you can switch off with 39 00:02:24,040 --> 00:02:26,880 Speaker 1: a neighbor or other relative who is in your bubble too. 40 00:02:27,639 --> 00:02:30,800 Speaker 1: High earning lawyers might also be able to hire childcare 41 00:02:30,880 --> 00:02:34,880 Speaker 1: to get some focused hours. In any case, map out 42 00:02:34,919 --> 00:02:39,480 Speaker 1: a coverage schedule, and then this is key. Map the 43 00:02:39,520 --> 00:02:44,240 Speaker 1: work to the time. Weeks and days need to be 44 00:02:44,320 --> 00:02:50,960 Speaker 1: planned very strategically. Figure out what work requires focus, figure 45 00:02:51,000 --> 00:02:55,520 Speaker 1: out what work requires less focus. Then as soon as 46 00:02:55,560 --> 00:03:00,919 Speaker 1: focused hours are available, start the billable work. This seems 47 00:03:00,960 --> 00:03:03,760 Speaker 1: straightforward enough, but in my work with many lawyers over 48 00:03:03,800 --> 00:03:06,400 Speaker 1: the years, and other folks too, I'd see that some 49 00:03:06,440 --> 00:03:09,840 Speaker 1: would clear the decks before starting the billable stuff, hoping 50 00:03:09,880 --> 00:03:12,720 Speaker 1: to get all their emails answered and administrative stuff done. 51 00:03:13,240 --> 00:03:16,720 Speaker 1: Then they'd dive in. But that stuff can consume more 52 00:03:16,800 --> 00:03:20,280 Speaker 1: time than you might imagine, and that stuff can also 53 00:03:20,320 --> 00:03:22,799 Speaker 1: be done while you are in charge of the kids, 54 00:03:22,800 --> 00:03:25,240 Speaker 1: and maybe they're playing independently for a few minutes or 55 00:03:25,320 --> 00:03:29,400 Speaker 1: doing a school assignment. So plan the focused time to 56 00:03:29,520 --> 00:03:33,639 Speaker 1: bill as much as possible. On my website a few 57 00:03:33,639 --> 00:03:35,800 Speaker 1: months ago, I mapped out a schedule where each of 58 00:03:35,880 --> 00:03:38,800 Speaker 1: two parties could get thirty hours per week of generally 59 00:03:38,840 --> 00:03:41,920 Speaker 1: focused work by trading off the morning shift that is 60 00:03:42,080 --> 00:03:45,240 Speaker 1: eight to one and the afternoon shift that is one 61 00:03:45,280 --> 00:03:48,840 Speaker 1: to six, with a double booking of nap or early 62 00:03:48,880 --> 00:03:52,000 Speaker 1: afternoon screen time hours that's one to three p m. 63 00:03:52,200 --> 00:03:55,440 Speaker 1: For those who are curious, if you could bill most 64 00:03:55,480 --> 00:03:58,160 Speaker 1: of that thirty hours. We are talking twenty seven twenty 65 00:03:58,160 --> 00:04:01,040 Speaker 1: eight hours right there, all during the hours of eight 66 00:04:01,080 --> 00:04:05,520 Speaker 1: to six and all pretty focused time then, and this 67 00:04:05,600 --> 00:04:09,680 Speaker 1: is also key, make a list of small billable tasks. 68 00:04:10,480 --> 00:04:13,720 Speaker 1: Professionals who build time often build their time in tenths 69 00:04:13,760 --> 00:04:17,720 Speaker 1: of an hour, that's six minutes. It might be possible 70 00:04:17,720 --> 00:04:21,159 Speaker 1: to get a handful of six minute tasks done during 71 00:04:21,200 --> 00:04:23,440 Speaker 1: the hours you are covering, or later in the day 72 00:04:23,720 --> 00:04:26,560 Speaker 1: at night, early morning, as long as you know what 73 00:04:26,640 --> 00:04:30,840 Speaker 1: these tasks are so you don't waste available time deciding. 74 00:04:31,520 --> 00:04:33,440 Speaker 1: And maybe you can't do a ton of these tasks, 75 00:04:33,480 --> 00:04:37,839 Speaker 1: but five to ten per day, sure, that's thirty to 76 00:04:37,920 --> 00:04:40,640 Speaker 1: sixty minutes of extra billable time, or another two and 77 00:04:40,680 --> 00:04:43,800 Speaker 1: a half to five hours per week. Doing that gets 78 00:04:43,880 --> 00:04:47,520 Speaker 1: us to about thirty two hours or so of billable time. Now, 79 00:04:47,560 --> 00:04:50,760 Speaker 1: I'd say this is not bad given the remote learning 80 00:04:50,760 --> 00:04:54,680 Speaker 1: situation going on. If you are a professional services firm 81 00:04:54,760 --> 00:04:59,159 Speaker 1: hoping to keep people through this situation, accepting thirty two 82 00:04:59,160 --> 00:05:03,240 Speaker 1: billable hours a week is probably a wise idea. If 83 00:05:03,279 --> 00:05:06,840 Speaker 1: people can't build forty, and many people can't, it's much 84 00:05:06,880 --> 00:05:09,520 Speaker 1: better to build thirty two than to just give up 85 00:05:10,000 --> 00:05:13,120 Speaker 1: or to quit, because sadly, that is what a lot 86 00:05:13,240 --> 00:05:17,160 Speaker 1: of people facing down caregiving responsibilities are doing, which is 87 00:05:17,200 --> 00:05:22,560 Speaker 1: a loss for everyone. Times are definitely rough now, but 88 00:05:22,600 --> 00:05:24,640 Speaker 1: I'd say that this is not a bad mindset to 89 00:05:24,720 --> 00:05:27,359 Speaker 1: keep in the future when schools and daycares are open 90 00:05:27,400 --> 00:05:31,800 Speaker 1: and time seems a bit more expansive. Don't answer the 91 00:05:31,839 --> 00:05:35,840 Speaker 1: administrative emails. First, dive right into the billable stuff when 92 00:05:35,839 --> 00:05:39,360 Speaker 1: time is available, and then you will maximize the billable stuff. 93 00:05:40,200 --> 00:05:43,200 Speaker 1: Figure out small tasks, those six to twelve minute type 94 00:05:43,200 --> 00:05:45,800 Speaker 1: tasks that are still billable, and make a list of 95 00:05:45,839 --> 00:05:48,600 Speaker 1: them so you can tackle those when your energy is 96 00:05:48,640 --> 00:05:52,240 Speaker 1: a bit more off. By doing this, you'll make sure 97 00:05:52,279 --> 00:05:55,279 Speaker 1: you're getting credit for all your work and doing client 98 00:05:55,320 --> 00:05:57,880 Speaker 1: work that counts when you're best able to handle it. 99 00:05:59,200 --> 00:06:03,719 Speaker 1: In the meantime, this is Laura. Thanks for listening, and 100 00:06:03,760 --> 00:06:13,039 Speaker 1: here's to making the most of our time. Hey, everybody, 101 00:06:13,240 --> 00:06:15,359 Speaker 1: I'd love to hear from you. You can send me 102 00:06:15,400 --> 00:06:19,039 Speaker 1: your tips, your questions, or anything else. Just connect with 103 00:06:19,080 --> 00:06:23,480 Speaker 1: me on Twitter, Facebook, and Instagram at before Breakfast pod 104 00:06:24,160 --> 00:06:28,520 Speaker 1: that's b E the number four then Breakfast p o D. 105 00:06:29,360 --> 00:06:32,200 Speaker 1: You can also shoot me an email at before Breakfast 106 00:06:32,279 --> 00:06:35,680 Speaker 1: podcast at i heeart media dot com that Before Breakfast 107 00:06:35,800 --> 00:06:38,440 Speaker 1: is spelled out with all the letters. Thanks so much, 108 00:06:38,560 --> 00:06:46,680 Speaker 1: I look forward to staying in touch. Before Breakfast is 109 00:06:46,680 --> 00:06:49,920 Speaker 1: a production of I heart Radio. For more podcasts from 110 00:06:49,960 --> 00:06:53,920 Speaker 1: I heart Radio, visit the i heart Radio app, Apple Podcasts, 111 00:06:54,200 --> 00:07:01,680 Speaker 1: or wherever you listen to your favorite shows. Yeah yea,