WEBVTT - Visiting Europe's biggest tech show 0:00:00.280 --> 0:00:05.200 Top tech from IFA twenty twenty three in Berlin, Germany. 0:00:05.320 --> 0:00:08.400 Apple and Google announced dates for their next big events. 0:00:09.600 --> 0:00:12.600 The day the government will blast you with an emergency 0:00:12.640 --> 0:00:17.640 text message, plus your tech questions answered. What's going on? 0:00:17.680 --> 0:00:20.479 I'm Rich dmiro and this is rich on Tech, the 0:00:20.520 --> 0:00:22.759 show where I talk about the tech stuff I think 0:00:22.840 --> 0:00:26.239 you should know about. It's also the place where I 0:00:26.400 --> 0:00:30.920 answer your questions about technology. I believe that tech should 0:00:30.920 --> 0:00:35.200 be interesting, useful and fun. Phone lines are now open 0:00:35.520 --> 0:00:38.919 at triple eight Rich one oh one. That's eight eight 0:00:39.120 --> 0:00:42.320 eight seven four to two, four to one zero one. 0:00:42.800 --> 0:00:45.960 Give me a call if you have a question about technology. 0:00:47.000 --> 0:00:50.240 Email is also open. Just go to my website rich 0:00:50.440 --> 0:00:54.480 on Tech dot TV, hit contact and your message will 0:00:54.480 --> 0:00:59.760 make it right to my inbox instantly, no delay. There. 0:01:00.560 --> 0:01:03.600 Guests this week on the show Oliver Merlin, Managing director 0:01:03.720 --> 0:01:08.319 of EFA Management, and Mark Vina, principal analyst at Smart 0:01:08.319 --> 0:01:11.400 Tech Research. They will join me to talk about what 0:01:11.440 --> 0:01:15.240 I'm doing here and where am I? Berlin, Germany. That's 0:01:15.319 --> 0:01:18.920 right coming to you live from Berlin site of IFA 0:01:19.160 --> 0:01:23.960 twenty twenty three. This is Europe's version of CES. So 0:01:24.240 --> 0:01:26.759 hear me talk about CS in Las Vegas. Every year 0:01:27.080 --> 0:01:30.920 Europe does their own show called EFA and it is 0:01:31.000 --> 0:01:34.240 a big, big show. Believe me, my legs are tired 0:01:34.280 --> 0:01:37.800 from walking it. More than two thousand exhibitors from forty 0:01:37.800 --> 0:01:41.600 eight countries, twenty six halls, So when you go to 0:01:41.680 --> 0:01:45.119 CS it's a couple of big giant halls. In Las 0:01:45.240 --> 0:01:50.280 Vegas used to be three basically three giant halls plus 0:01:50.440 --> 0:01:53.360 some stuff scattered throughout the city. This is twenty six halls, 0:01:53.400 --> 0:01:55.760 different levels in each hall, and they're kind of like 0:01:55.840 --> 0:01:59.160 little little kind of rooms and you just make your 0:01:59.160 --> 0:02:01.600 way through all this one hundred and thirty thousand square 0:02:01.680 --> 0:02:04.960 meters of stuff to see. It is kind of like 0:02:05.000 --> 0:02:08.760 a tech festival. There is food, there is drink. And 0:02:08.880 --> 0:02:12.079 the big difference between this show and the show in 0:02:12.160 --> 0:02:16.440 Las Vegas is that visitors are welcome. The public is 0:02:16.520 --> 0:02:18.840 invited to buy a ticket to this show, so it's 0:02:18.880 --> 0:02:21.520 kind of like going to the largest best buy you've 0:02:21.600 --> 0:02:25.680 ever seen. With one hundred and eighty thousand people over 0:02:25.800 --> 0:02:29.800 five days, it's pretty pretty wild. They also have a 0:02:30.000 --> 0:02:33.480 summer garden in the middle of it all. Excuse my 0:02:35.120 --> 0:02:38.600 boord German. I haven't learned too many words since I've 0:02:38.600 --> 0:02:41.080 been here. It's been a fun trip, it's been a 0:02:41.080 --> 0:02:43.960 fun event. And I love doing stuff like this because 0:02:43.960 --> 0:02:47.480 it really gives you so much perspective on the different 0:02:47.520 --> 0:02:51.079 companies and the different brands, not just in the US 0:02:51.120 --> 0:02:54.080 but around the world. Now. Whenever I do a trip 0:02:54.160 --> 0:02:57.280 like this, I always get lots of thoughts on international travel, 0:02:57.320 --> 0:02:59.320 and a lot of the questions I get are about 0:02:59.360 --> 0:03:02.760 international travel because it's something that many people do maybe 0:03:02.800 --> 0:03:06.400 once twice a year, and I have the ability to 0:03:06.400 --> 0:03:07.600 do it a couple of times. 0:03:08.000 --> 0:03:08.240 You know. 0:03:08.320 --> 0:03:11.919 It's actually been a lot more recently when COVID was happening, 0:03:12.000 --> 0:03:15.200 it was like everything stopped, you know, even domestic travel. 0:03:15.720 --> 0:03:17.480 But I did get to try for the first time 0:03:17.520 --> 0:03:21.720 on my way out here, my new California digital driver's license. 0:03:22.200 --> 0:03:24.520 So a couple of states, just a handful of states, 0:03:24.520 --> 0:03:28.640 have been testing digital driver's licenses, and I downloaded the 0:03:29.880 --> 0:03:33.120 what is it called, It's like the DMV my wallet app, 0:03:33.639 --> 0:03:36.480 and you download that, you scan your driver's license, you 0:03:36.520 --> 0:03:40.840 scan your face, and then somehow State of California verifies 0:03:40.920 --> 0:03:42.920 you are who you say you are, and they give 0:03:42.960 --> 0:03:46.400 you a digital copy of your driver's license on your phone. Now, 0:03:46.400 --> 0:03:50.000 before you get too excited. California, I don't know why 0:03:50.040 --> 0:03:52.160 they're not doing this, but they are not part of 0:03:52.280 --> 0:03:56.160 Apple's wallet, so many of the other states that have 0:03:56.200 --> 0:03:59.440 done this. You can get this inside your Apple wallet 0:03:59.560 --> 0:04:02.480 or eventually your Google wallet, which makes it very easy. 0:04:02.480 --> 0:04:05.040 It's kind of like using your tap to pay cards, 0:04:05.040 --> 0:04:07.160 like your debit or credit card, but this is a 0:04:07.200 --> 0:04:10.120 separate app. So I went to TSA and I, you know, 0:04:10.200 --> 0:04:11.440 went up to the guy and I was like, hey, 0:04:11.480 --> 0:04:13.640 do you mind if I use this digital driver's license. 0:04:13.680 --> 0:04:15.640 Expecting a little bit of grief, he said, no, that's fine. 0:04:15.720 --> 0:04:18.000 Let me let me fire up the machine because I'm 0:04:18.040 --> 0:04:20.760 curious how it works. I've never used it before. And 0:04:20.839 --> 0:04:24.200 so he turned on the machine and they you know, 0:04:24.240 --> 0:04:27.159 you open up your app. It's called the California DMV app. 0:04:27.400 --> 0:04:29.600 It generates a QR code. So I think there's a 0:04:29.680 --> 0:04:31.640 couple of ways to verify. I think one of them 0:04:31.680 --> 0:04:33.880 is tap. One of them is a QR code. We 0:04:33.960 --> 0:04:36.640 use the QR code, so you scan the code with 0:04:36.720 --> 0:04:39.080 this little machine and then you look at a camera 0:04:39.640 --> 0:04:42.400 and then I guess it somehow matches those things up. 0:04:42.680 --> 0:04:44.880 But the main thing to know if you ever try 0:04:44.920 --> 0:04:46.720 to do this, and I'm sure you probably never will 0:04:47.279 --> 0:04:49.560 maybe eventually in a couple of years. But when you 0:04:49.600 --> 0:04:51.800 scan the QR code, you get a little pop up 0:04:51.839 --> 0:04:54.200 on your phone that says, hey, do you want to 0:04:54.320 --> 0:04:57.360 hand over your personal information? But the problem is you're 0:04:57.400 --> 0:05:00.520 looking at the camera and the TSA person is also 0:05:00.720 --> 0:05:02.880 looking at their screen waiting for you to do something. 0:05:03.160 --> 0:05:05.240 So the first time I did this, it timed out, 0:05:05.600 --> 0:05:07.440 and so I was like, really, you know, of course 0:05:07.480 --> 0:05:10.240 I'm holding up the line and I'm starting to like, 0:05:10.279 --> 0:05:12.720 oh no, is this not going to work? And so 0:05:12.880 --> 0:05:14.800 he said, well, let's try it again. We tried it again, 0:05:14.880 --> 0:05:16.839 and I saw the little pop up the second time, 0:05:16.880 --> 0:05:19.360 and I said, okay, I have to agree to hand 0:05:19.400 --> 0:05:22.120 over my information to you. So we did it twice, 0:05:22.120 --> 0:05:23.960 but it worked very well the second time, and I've 0:05:24.000 --> 0:05:27.120 got to say it's kind of cool, although you really 0:05:27.160 --> 0:05:29.360 can't use it anywhere. The only two places I know 0:05:29.400 --> 0:05:31.320 of that you can use it right now are San 0:05:31.320 --> 0:05:34.680 Francisco Airport and LAX and of course a smattering of 0:05:34.720 --> 0:05:38.240 other airports across the nation. But it's not a very 0:05:38.360 --> 0:05:41.239 good system just yet. But I don't know if you've noticed, 0:05:41.240 --> 0:05:43.800 if you traveled. Lately, they're not even asking you to 0:05:43.839 --> 0:05:47.040 scan your boarding pass anymore. When you go to an airport, 0:05:47.080 --> 0:05:49.720 they just basically take your ID. They scan your ID 0:05:50.279 --> 0:05:54.320 somehow that matches up with the flight records, and they 0:05:54.320 --> 0:05:56.720 send you on your merry way. So that was interesting. 0:05:57.720 --> 0:06:02.240 Let's see what else you travel. You really have to 0:06:02.440 --> 0:06:05.360 have a tech plan figured out in advance, because if 0:06:05.400 --> 0:06:07.400 you mess up on even one of these things, if 0:06:07.440 --> 0:06:10.840 you trip, it's gonna cost you. So Number one E 0:06:11.000 --> 0:06:13.640 SIM I talked about this. This is an electronic SIM card. 0:06:13.839 --> 0:06:17.120 Buy those before you leave. Now in the old days, 0:06:17.160 --> 0:06:19.400 you would buy a SIM when you got your destination, 0:06:19.600 --> 0:06:21.719 usually in the airport, and you would pop this little 0:06:21.760 --> 0:06:25.839 card into your phone. So Number one your cell phone provider, 0:06:26.760 --> 0:06:28.880 and many times, if you have T Mobile, your phone's 0:06:28.920 --> 0:06:31.839 just gonna work and it's gonna be included in your plan. Overseas, 0:06:32.279 --> 0:06:35.000 Verizon in AT and T typically charge about ten dollars 0:06:35.040 --> 0:06:37.320 a day to use your phone in a foreign country. 0:06:37.640 --> 0:06:40.120 That can add up very quickly, and you can purchase 0:06:40.120 --> 0:06:43.080 a prepaid eSIM for a lot cheaper than that now 0:06:43.200 --> 0:06:46.919 on your plan. Also, you may have banks of days 0:06:47.160 --> 0:06:49.839 that you get included if you've been a customer for 0:06:49.880 --> 0:06:53.000 a long time, they might accrue over time, so be 0:06:53.120 --> 0:06:55.679 sure to check before you leave and before you buy anything. 0:06:56.080 --> 0:06:58.640 If AT and T or Verizon has some like free 0:06:58.720 --> 0:07:01.320 days included in your plan. For me, as soon as 0:07:01.360 --> 0:07:03.800 I landed, it said hey, you have like sixteen days left, 0:07:03.800 --> 0:07:05.880 and I said, oh wow, that's pretty cool. So for 0:07:06.000 --> 0:07:08.560 my primary phone, I just left it on that and 0:07:08.600 --> 0:07:12.400 for my other phone, I use the eSIM. The other thing, 0:07:12.480 --> 0:07:15.760 obviously a travel plug adapter. There are two types. There's 0:07:15.760 --> 0:07:18.520 a voltage adapter and there's just a regular adapter. If 0:07:18.520 --> 0:07:21.880 you're just traveling with standard electronics like your iPhone charger 0:07:21.880 --> 0:07:23.840 and all that stuff, you just need a travel plug adapter. 0:07:23.920 --> 0:07:26.920 They're like twenty five dollars. You have to have a 0:07:26.960 --> 0:07:30.800 portable battery bank, that's for sure, and a USB cable 0:07:30.800 --> 0:07:33.200 for the plane. Now keep in mind on the plane, 0:07:33.720 --> 0:07:37.160 many of the planes are still using the old style USB, 0:07:37.280 --> 0:07:40.120 which is like the big adapter at the end. Many 0:07:40.200 --> 0:07:42.880 of us are using at home USB C because that's 0:07:42.920 --> 0:07:45.400 what the phones have been coming with. So just keep 0:07:45.440 --> 0:07:48.040 in mind if you're going to charge on the plane, 0:07:48.160 --> 0:07:51.240 you either need a USBC adapter or you need to 0:07:51.280 --> 0:07:53.960 bring an old school cable, So take one of your 0:07:53.960 --> 0:07:56.440 older cables that charges your phone. That's what I did, 0:07:56.840 --> 0:07:59.720 and so I use that. That was great. Same thing 0:07:59.760 --> 0:08:02.800 for earbuds. If you want to use the seatback entertainment 0:08:02.880 --> 0:08:05.480 and use your own Bluetooth earbuds, you're gonna need an 0:08:05.520 --> 0:08:09.200 adapter because most of the seatback entertainment systems do not 0:08:09.360 --> 0:08:13.640 allow you to connect via Bluetooth. It's still wired. Now. 0:08:13.800 --> 0:08:16.680 Some of the new planes, especially on United and some 0:08:16.720 --> 0:08:19.520 of the other carriers, are getting Bluetooth, but it's very 0:08:19.560 --> 0:08:21.080 hit or miss. So if you want to make sure 0:08:21.080 --> 0:08:23.240 you want to use your own stuff, you can get 0:08:23.240 --> 0:08:26.240 an adapter like this thing called the Airfly from a 0:08:26.280 --> 0:08:29.120 company named twelve South. The person sitting next to me 0:08:29.280 --> 0:08:31.960 was using it, and it's about fifty dollars. You plug 0:08:31.960 --> 0:08:34.720 it into the little USB and it becomes a Bluetooth 0:08:34.800 --> 0:08:38.800 receiver for your earbuds. I guess a receiver and a transmitter, 0:08:38.960 --> 0:08:40.960 so it goes back and forth. So it's kind of 0:08:40.960 --> 0:08:45.880 like a mid middleman between the seatback entertainment and your earbuds. Now, 0:08:46.080 --> 0:08:48.360 I will tell you something that's a little interesting about me. 0:08:49.040 --> 0:08:51.839 I do not watch movies on the seatback. I know 0:08:51.920 --> 0:08:54.079 it's a weird thing, and I feel like I've been 0:08:54.080 --> 0:08:56.240 doing it for so long where I refuse to do 0:08:56.280 --> 0:08:58.800 it that I still don't do it even if I 0:08:58.800 --> 0:09:00.719 see a movie I want to see there, I said, no, 0:09:01.160 --> 0:09:04.440 I'm favoring my own entertainment. And for this trip, I 0:09:04.480 --> 0:09:07.760 took the Pixel Fold from Google. I've been testing this out. 0:09:07.920 --> 0:09:10.960 This is a foldable phone, and I wanted to see 0:09:10.960 --> 0:09:12.840 what it was like to use a foldable phone to 0:09:12.880 --> 0:09:15.320 watch a movie. So I watched the new Adam Sandler 0:09:15.360 --> 0:09:17.560 movie on Netflix, which I thought was pretty funny, although 0:09:17.559 --> 0:09:20.319 when I texted with a couple of family members on 0:09:20.360 --> 0:09:23.280 our group chat, they disagreed with me. I still think 0:09:23.320 --> 0:09:27.760 it's funny. But I watched this on the fold, and yeah, 0:09:27.840 --> 0:09:31.480 it's interesting. So I love the size of this phone, 0:09:31.520 --> 0:09:33.760 and the outer screen is very usable compared to what 0:09:33.800 --> 0:09:36.840 Samsung has, which is very narrow. But the Pixel Fold 0:09:36.960 --> 0:09:41.280 is heavy. It gets hot, and it's very slippery because 0:09:41.280 --> 0:09:44.640 it's such a smooth, slick phone. But if you put 0:09:44.640 --> 0:09:48.600 a case on it, it's too big. So it's one 0:09:48.640 --> 0:09:50.880 of these things where people are trying to push the 0:09:51.240 --> 0:09:54.280 carriers and the companies are trying to push foldable phones. 0:09:54.360 --> 0:09:56.760 I'm not sure they're there just yet. And there's another 0:09:56.800 --> 0:10:00.840 reason why I'm using the inside screen may a couple 0:10:00.920 --> 0:10:03.760 of times a day, whereas if you're getting a foldable phone, 0:10:03.760 --> 0:10:05.959 you probably want to use that inside screen a lot. Now. 0:10:05.960 --> 0:10:08.280 It is good for a lot of things like watching videos, 0:10:08.280 --> 0:10:11.160 looking at photos, checking your email, but I'm just not 0:10:11.280 --> 0:10:14.000 opening it enough. And by the way, in just a 0:10:14.000 --> 0:10:17.040 couple of weeks i've had this sample unit from Google, 0:10:17.520 --> 0:10:19.640 I already got something caught in the middle of the 0:10:19.640 --> 0:10:22.360 screens because it kind of pushed in in the middle. 0:10:22.400 --> 0:10:24.200 It's like a little tiny looks like a little piece 0:10:24.200 --> 0:10:26.640 of sand gotten there or something and just made an indentation. 0:10:26.960 --> 0:10:29.719 And of course that's not very fun. It looks very 0:10:29.720 --> 0:10:32.600 annoying when I look at the screen. Now, all right, 0:10:33.280 --> 0:10:35.880 we've got plenty more to talk about on my trip here. 0:10:36.000 --> 0:10:39.040 We've got plenty of guests lined up for the show. 0:10:39.320 --> 0:10:41.680 I'm going to talk about Apple and Google. They have 0:10:41.920 --> 0:10:44.280 both announced the dates when they are going to launch 0:10:44.320 --> 0:10:46.280 their next phones, and I'm seeing a lot of pixel 0:10:46.320 --> 0:10:48.720 phones over here in Europe, of course, a lot of 0:10:48.760 --> 0:10:53.000 iPhones as well. But first it is your turn give 0:10:53.080 --> 0:10:56.320 me a phone call at Triple A rich one oh one. 0:10:56.640 --> 0:11:00.120 It is eight eight eight seven four to two for 0:11:00.480 --> 0:11:02.840 one zero one. Give me a call if you have 0:11:02.840 --> 0:11:05.360 a question about technology. Even though I am so far 0:11:05.440 --> 0:11:08.040 away today, it will still be a free call for 0:11:08.080 --> 0:11:10.480 you anywhere you are in the US. My name is 0:11:10.559 --> 0:11:13.640 rich Dumuro and you are listening to Rich on Tech. 0:11:14.760 --> 0:11:18.000 Welcome back to rich on Tech. Rich DeMuro here hanging 0:11:18.040 --> 0:11:21.400 out with you talking technology at triple eight rich one 0:11:21.480 --> 0:11:24.679 oh one. That's eight eight eight seven four to two 0:11:25.200 --> 0:11:31.800 four one zero one, broadcasting live from Berlin, Germany today. 0:11:32.480 --> 0:11:35.320 But don't let that dissuade you from calling in. John 0:11:35.480 --> 0:11:39.920 from a Brainerd, Minnesota is online one. John, You're on. 0:11:39.920 --> 0:11:40.600 With rich. 0:11:42.800 --> 0:11:43.319 Information. 0:11:44.679 --> 0:11:48.240 The situation I got going on is I listened to 0:11:48.880 --> 0:11:52.920 podcasts in some music on my Android phone on occasion, 0:11:53.600 --> 0:11:58.800 and I have two yearbuds, separate ones, and a set 0:11:58.840 --> 0:12:02.680 of Bowen and duck headset after Shock brand name whatever. 0:12:03.240 --> 0:12:06.000 And the problem I'm having is I'll be listening to 0:12:06.040 --> 0:12:09.280 it and all of a sudden it'll shut off, it'll 0:12:09.280 --> 0:12:13.760 turn back on, it'll shut off, turn back on, random time, 0:12:14.000 --> 0:12:17.079 random length of time. And I've been buy my phone 0:12:17.120 --> 0:12:19.080 at the bottom of the phone. If I see it, 0:12:19.080 --> 0:12:21.760 it'll say Google Assistant is here to assist you. 0:12:22.520 --> 0:12:23.280 Please turn on. 0:12:24.280 --> 0:12:27.920 Well, I believe that it's something similar to Siri, and 0:12:27.960 --> 0:12:28.640 I don't want it. 0:12:28.720 --> 0:12:29.640 I don't want to listen to me. 0:12:29.760 --> 0:12:33.079 But that's beyond the point. But it keeps coming up. 0:12:33.360 --> 0:12:37.679 And one of the more annoying things is if I 0:12:37.720 --> 0:12:39.959 haven't shut off, I'll be walking around my workshop here 0:12:40.000 --> 0:12:42.760 working all of a sudden I'll hear on ear piece 0:12:42.800 --> 0:12:47.120 it says calling last number dials, and it does it, 0:12:47.640 --> 0:12:52.760 and sometimes just clicks it on for a second, or 0:12:52.800 --> 0:12:57.679 sometimes it stays on for a while. And I've gotten 0:12:57.679 --> 0:13:00.800 a point now where I call my landlines so I'm 0:13:00.800 --> 0:13:04.720 not calling somebody accidentally, or it's not calling somebody accidentally 0:13:04.760 --> 0:13:07.959 to know them. But I've never subscribed to it. I've 0:13:07.960 --> 0:13:11.319 gone on my settings. It's not turned on, but it 0:13:11.320 --> 0:13:15.200 it keeps coming up, and only when I have these 0:13:16.400 --> 0:13:18.360 the Aftershock headset on. 0:13:19.120 --> 0:13:21.800 Okay, well, a couple of things here. Number one, I 0:13:22.080 --> 0:13:26.240 just was talking with the Aftershock folks yesterday. They were 0:13:26.240 --> 0:13:29.320 here at at EPHA, so they were showing off some 0:13:29.440 --> 0:13:32.120 new new headsets. These are These are kind of uh 0:13:32.760 --> 0:13:34.760 a lot of them are aimed for like swimming and 0:13:34.880 --> 0:13:38.240 underwater and any sort of like they're very like durable 0:13:38.400 --> 0:13:40.520 in wet conditions. Is that correct? 0:13:41.320 --> 0:13:41.680 Well? 0:13:41.920 --> 0:13:44.440 I like them because like where I'm in a machining 0:13:44.480 --> 0:13:48.280 welding shop, self employed. And what I like about them 0:13:48.360 --> 0:13:52.360 is I can put in earplugs and actually the celling 0:13:52.400 --> 0:13:57.200 gets better through the through the bone induction system, and uh, 0:13:57.600 --> 0:14:00.560 you know, I can still do about my work and 0:14:00.760 --> 0:14:02.040 be able to listen good in the. 0:14:02.000 --> 0:14:03.440 Song quality I think is decent. 0:14:04.480 --> 0:14:06.320 Yeah, I mean they're known, they're known to be good. Okay, 0:14:06.320 --> 0:14:08.200 So here's what I think A couple of things that 0:14:08.280 --> 0:14:11.280 I think need to be done. Number one, have you 0:14:11.320 --> 0:14:14.360 downloaded the aftershocks app? Do they have a specific app 0:14:14.400 --> 0:14:17.480 that you can download to maybe update the firmware and 0:14:17.559 --> 0:14:20.720 also change any settings on these devices because built in 0:14:21.200 --> 0:14:23.440 by default it looks like these want to activate the 0:14:23.480 --> 0:14:25.800 Google Assistant. Okay, I have not. 0:14:25.960 --> 0:14:27.400 I'm not too savvy. 0:14:27.800 --> 0:14:30.160 Okay, So I would go on the app. Are you 0:14:29.880 --> 0:14:31.760 on You're on Android? You said? So I would go 0:14:31.840 --> 0:14:34.800 on the Android Google Play and I would download. I 0:14:34.800 --> 0:14:39.040 would go to you know, search for the after shocks app, 0:14:39.440 --> 0:14:41.920 so look for that and then when you do that, 0:14:41.920 --> 0:14:45.000 that may unlock all of the settings for these headphones, 0:14:45.040 --> 0:14:47.560 and that's where you can go in and turn off 0:14:48.160 --> 0:14:52.120 the Google Assistant trigger. Now, I will tell you it's 0:14:52.120 --> 0:14:54.880 funny you say this because I literally have been testing 0:14:54.880 --> 0:14:57.440 these Sony headphones and I was using them on my 0:14:57.480 --> 0:15:00.760 way here, and every time you push the side of 0:15:00.760 --> 0:15:02.360 the headphone, like if they're falling out of your ear 0:15:02.400 --> 0:15:04.360 a little bit, which I don't like about these headphones. 0:15:04.600 --> 0:15:06.640 But every time I would push it, the Google Assistant 0:15:06.640 --> 0:15:10.080 would trigger, and so it would of course stop your music, 0:15:10.120 --> 0:15:12.760 interrupt things. You'd have to make sure you remain quiet 0:15:12.800 --> 0:15:15.760 so it doesn't get a false command. And so I 0:15:15.800 --> 0:15:18.560 went in, I downloaded the Sony app and I went 0:15:18.600 --> 0:15:20.560 in and disabled it from there. It took me a 0:15:20.600 --> 0:15:22.040 little bit to figure out how to do it, but 0:15:22.080 --> 0:15:22.840 that is one way. 0:15:23.080 --> 0:15:23.200 Now. 0:15:23.280 --> 0:15:26.520 The other way you can do it is usually in 0:15:26.600 --> 0:15:29.640 Google Assistant. There is a setting, so if you tap in, 0:15:29.760 --> 0:15:32.640 if you open up the Google app and tap settings 0:15:33.160 --> 0:15:35.880 and then you look for Google Assistant, there is usually 0:15:35.920 --> 0:15:39.320 a setting that says over headphones or over Bluetooth, and 0:15:39.360 --> 0:15:42.960 you can disable it there as well. So those are 0:15:43.000 --> 0:15:44.800 the main things that I would do. I don't think 0:15:44.840 --> 0:15:46.880 these headphones. I don't think there's anything wrong with them. 0:15:46.920 --> 0:15:50.920 I just think it is an errant command of Google 0:15:51.040 --> 0:15:53.800 thinking that you want to activate it. And when I 0:15:53.840 --> 0:15:56.200 look on their website, it says there's a couple of 0:15:56.240 --> 0:15:59.120 ways to activate. Obviously, it's hands free if you say 0:15:59.120 --> 0:16:02.280 the hot word, which is you know, I'm not going 0:16:02.320 --> 0:16:04.240 to say, because I don't want to activate everyone's headphones, 0:16:04.280 --> 0:16:06.840 but you know, it's usually it's something about Google. And 0:16:06.880 --> 0:16:09.360 then the other way is kind of pressing and holding 0:16:09.440 --> 0:16:11.600 a button on the side, or maybe pressing it twice. 0:16:12.120 --> 0:16:14.200 So those are the steps that I would take to 0:16:14.320 --> 0:16:17.960 try to disable this from happening. But there are there 0:16:18.000 --> 0:16:22.600 are multiple ways that Google may trigger and usually if 0:16:22.640 --> 0:16:27.280 you download the native headphones app, that should really give 0:16:27.280 --> 0:16:31.760 you the most control over these headphones. Because headphones typically 0:16:31.840 --> 0:16:34.800 don't have Google Assistant built in, it's usually a special thing, 0:16:35.240 --> 0:16:38.120 and so because of that, they usually have the special 0:16:38.160 --> 0:16:41.000 software that will allow you to disable that and also 0:16:41.040 --> 0:16:43.160 tweak it, because not everyone wants that, as we all know. 0:16:44.120 --> 0:16:47.160 Good question. Thanks so much for calling today from Minnesota. 0:16:47.200 --> 0:16:48.040 Appreciate the call. 0:16:48.120 --> 0:16:48.360 John. 0:16:49.320 --> 0:16:51.280 More of your calls coming up next at Triple eight 0:16:51.440 --> 0:16:54.480 rich one oh one. That's eight eight eight seven four 0:16:54.520 --> 0:16:58.320 to two four one zero one. I have mentioned that 0:16:58.320 --> 0:17:01.280 I'm here in Berlin, Germany, and I'll tell you I've 0:17:01.280 --> 0:17:05.840 been testing Apple Maps versus Google Maps, and I'm gonna 0:17:05.840 --> 0:17:09.000 give the slight edge to Google Maps for public transportation. 0:17:09.520 --> 0:17:12.800 But i will say that if you're walking, Apple Maps 0:17:12.920 --> 0:17:16.400 is better with the turn by turn transit or turn 0:17:16.440 --> 0:17:19.840 by turn walking directions if you have an Apple Watch. 0:17:20.359 --> 0:17:23.680 But before you go to any other city, any any 0:17:23.720 --> 0:17:28.960 travel city, download Maps offline. That's a pro tip right there, 0:17:28.960 --> 0:17:31.320 so you don't need a cellular connection. More rich on 0:17:31.400 --> 0:17:37.240 Tech coming up next. Welcome back to rich on Tech. 0:17:37.520 --> 0:17:41.879 Rich DeMuro here hanging out with you, talking technology. And 0:17:41.920 --> 0:17:44.639 it's a big week if you like phones and gadgets, 0:17:44.720 --> 0:17:49.760 because both Google and Apple announced separate events. Google's holding 0:17:49.800 --> 0:17:53.439 their event on October fourth. There they will announce the 0:17:53.440 --> 0:17:57.040 Pixel eight and the Pixel watch too. Well expected to announce. 0:17:57.080 --> 0:17:59.600 They don't say what they're going to announce, but Google 0:17:59.680 --> 0:18:02.960 kind of. That'll happen in New York City. They called 0:18:03.000 --> 0:18:06.760 the Made by Google Event. It'll be ten am Eastern time. 0:18:06.840 --> 0:18:10.040 They'll live stream it. Google invited me. I typically go 0:18:10.119 --> 0:18:12.040 to these things they get that usually you get a 0:18:12.040 --> 0:18:15.760 little bit of hands on before the general public, maybe 0:18:15.800 --> 0:18:17.840 like a week or so before the phones go on sales, 0:18:17.880 --> 0:18:21.680 so that's always nice. And then Apple announced they're doing 0:18:21.720 --> 0:18:27.000 their event on September twelfth, and they're gonna announce the iPhone. Well, 0:18:27.080 --> 0:18:28.760 of course they don't say what they're gonna announce, but 0:18:28.800 --> 0:18:31.400 it's the iPhone, the Apple Watch, and maybe some other goodies. 0:18:32.000 --> 0:18:36.119 Joining me now is Mark German from Bloomberg Technology reporter, 0:18:36.320 --> 0:18:38.320 and Mark, welcome to Welcome. 0:18:38.000 --> 0:18:41.400 Back to the show for having thank you for having me. 0:18:42.320 --> 0:18:46.760 All Right, so you are the expert in all things Apple. 0:18:47.000 --> 0:18:51.720 You are known for your proven track record of basically 0:18:51.840 --> 0:18:55.600 telling people in your weekly columns at Bloomberg and your 0:18:55.600 --> 0:18:59.640 newsletter what Apple is going to announce before they announce it. 0:18:59.760 --> 0:19:01.520 So I'm not going to ask you how you do 0:19:01.560 --> 0:19:05.760 it because that's probably a proprietary secret. But you do it. 0:19:05.760 --> 0:19:08.800 It's great and what can we expect from this event. 0:19:09.720 --> 0:19:13.800 Yeah, So for Apple September twelfth Wonderlust launch, there's going 0:19:13.880 --> 0:19:17.440 to be three main areas, the phone, the iPhone fifteen, 0:19:18.000 --> 0:19:20.639 the Apple Watch, as well as the AirPod. So you 0:19:20.680 --> 0:19:23.719 will see the iPhone fifteen and fifteen Plus, as well 0:19:23.760 --> 0:19:26.680 as fifteen Pro and Pro Macs. We'll see in Apple 0:19:26.680 --> 0:19:30.359 Watch Series nine, we'll see a second generation Apple Watch Ultra, 0:19:30.880 --> 0:19:35.160 and we'll also see new AirPods Pro with a USBC connector. 0:19:35.200 --> 0:19:37.720 That's the new charging port that they're bringing to all 0:19:37.760 --> 0:19:38.480 of the iPhones. 0:19:39.640 --> 0:19:42.040 Okay, so let's start with the iPhones because that's typically 0:19:42.080 --> 0:19:46.520 what people are most excited about. So iPhone fifteen and 0:19:46.680 --> 0:19:51.000 iPhone fifteen Pro, and then there's two versions of each 0:19:51.040 --> 0:19:53.800 of those. What is going to be different about the 0:19:53.840 --> 0:19:54.720 phones this year? 0:19:55.240 --> 0:19:57.560 Yeah, So for the base phones that's the fifteen and 0:19:57.600 --> 0:20:01.040 fifteen plus, they're going to look the same almost as 0:20:01.160 --> 0:20:05.639 the fourteen in fourteen plus with a few variations. So 0:20:05.680 --> 0:20:07.920 the back is not going to be glossy anymore. It's 0:20:07.920 --> 0:20:10.960 going to be a map back like the pro phones. 0:20:11.080 --> 0:20:12.480 And then they're also going to get some of the 0:20:12.520 --> 0:20:15.280 pro features from last year. Three main ones, the A 0:20:15.440 --> 0:20:18.720 sixteen chip from the fourteen Pro, the dynamic Island, and 0:20:18.760 --> 0:20:21.720 the new back camera system of that forty eight nigapixel camera, 0:20:22.080 --> 0:20:25.520 So basically last year's enhancements at a lower price. And 0:20:25.520 --> 0:20:27.639 then the high end phones, the Pro and Pro max 0:20:27.680 --> 0:20:30.160 is where they're actually going to make the new changes, 0:20:30.240 --> 0:20:32.840 the new stuff. It's going to have a titanium frame 0:20:32.920 --> 0:20:35.040 that makes the phone quite a bit lighter. They'll have 0:20:35.080 --> 0:20:37.199 a three nanimeter chip which is quite a bit more 0:20:37.200 --> 0:20:40.119 efficient for better battery life. You're going to have a 0:20:40.160 --> 0:20:44.200 new screen technology called LPO, which is a new manufacturing 0:20:44.280 --> 0:20:46.560 process that allows them to make the borders around the 0:20:46.600 --> 0:20:50.520 display much thinner, and you're going to get that overall 0:20:50.520 --> 0:20:53.320 new design thinks of that titanium frame. So it's going 0:20:53.359 --> 0:20:56.119 to be quite an impressive upgrade, probably the biggest upgrade 0:20:56.119 --> 0:20:58.000 in a few years. And so I think a lot 0:20:58.000 --> 0:21:00.000 of people have been holding out and waiting for this phone. 0:21:00.040 --> 0:21:02.080 So it should be a bit of a major cycle 0:21:02.119 --> 0:21:02.560 for Apple. 0:21:03.960 --> 0:21:07.560 So when it comes to the base phones, the iPhone 0:21:07.600 --> 0:21:11.960 fifteen and the iPhone fifteen plus, these are the phones 0:21:12.000 --> 0:21:15.159 that presumably most people buy, most people are interested in 0:21:15.200 --> 0:21:18.199 because they are the I mean, they're not inexpensive, but 0:21:18.240 --> 0:21:21.360 they're the least expensive of the new lineup. So they 0:21:21.400 --> 0:21:24.920 get last year's chip, they get dynamic island, which is 0:21:24.960 --> 0:21:27.840 that little pill shaped area in the top of the phone, 0:21:28.280 --> 0:21:31.200 and they also get the better camera. So it's almost 0:21:31.280 --> 0:21:34.920 like last year's phone, but in a new kind of body. 0:21:35.800 --> 0:21:39.639 It's essentially last year's phone in a less premium body 0:21:39.680 --> 0:21:42.320 because it's an aluminum frame versus the steel frame of 0:21:42.400 --> 0:21:44.720 last year the titanium frame of the pros this year. 0:21:45.440 --> 0:21:48.600 So it is probably a pretty good value. My sense 0:21:48.680 --> 0:21:50.840 actually though, is that from the get go, in terms 0:21:50.880 --> 0:21:53.840 of purchases, in the first few months or so, most 0:21:53.840 --> 0:21:57.160 of those purchases actually lean towards the pro phones. Believe 0:21:57.160 --> 0:21:59.000 it or not, right, even though the thing is a 0:21:59.000 --> 0:22:02.199 bit high. Yeah, I mean it's people look at the 0:22:02.200 --> 0:22:05.199 price differences. It's about two hundred dollars three hundred dollars 0:22:05.200 --> 0:22:08.639 delta between the low end phones and the high end phones. 0:22:08.720 --> 0:22:10.959 And then most of their sales now are on monthly 0:22:11.000 --> 0:22:13.800 plans or some sort of subsidy, and so you're talking 0:22:13.840 --> 0:22:16.600 about five to fifteen dollars difference per month, and so 0:22:16.680 --> 0:22:19.960 a lot of people push up to the higher end phones. Anyways, 0:22:20.000 --> 0:22:23.399 But if you look at over time, these lower end phones, 0:22:23.480 --> 0:22:26.359 as those prices come down, but for instance, the fifteen 0:22:26.359 --> 0:22:28.680 to fifteen plus I think are going to be extraordinarily 0:22:28.680 --> 0:22:31.160 popular in like a year or two from now, right 0:22:31.240 --> 0:22:33.119 as those prices come down to the four hundred and 0:22:33.119 --> 0:22:34.520 five hundred dollars range. 0:22:34.880 --> 0:22:38.120 Right right now. One thing I'm curious about is the 0:22:38.160 --> 0:22:41.679 refresh rate on the standard phones. Has that caught up 0:22:41.720 --> 0:22:45.240 to the premium the pros No, I. 0:22:45.119 --> 0:22:47.720 Believe they're about two years away from moving to the 0:22:47.960 --> 0:22:50.760 one hundred and twenty hertz. On the lower end phones, 0:22:50.800 --> 0:22:52.760 they're still going to be. I believe it's a sixty 0:22:52.880 --> 0:22:55.760 or ninety hertz refresh rate. And it's so interesting because 0:22:55.760 --> 0:22:58.200 nobody knew that they wanted one hundred and twenty hertz 0:22:58.280 --> 0:23:00.680 refresh rate until they had it on the propones and 0:23:00.800 --> 0:23:04.720 on the iPad pro right right now, it's so impressive 0:23:04.720 --> 0:23:07.360 on the propones, and it's if you compare it side 0:23:07.359 --> 0:23:10.000 by side, it is such a big difference that you 0:23:10.000 --> 0:23:11.280 wouldn't know until you look at it. 0:23:11.920 --> 0:23:14.040 Yeah, I mean that's the thing. If you're using an iPhone, 0:23:14.160 --> 0:23:15.880 you know, a standard one that doesn't have the higher 0:23:15.920 --> 0:23:18.360 refresh rate, you would never really know. And my wife, 0:23:18.560 --> 0:23:20.879 so every time I basically use my wife's phone, I 0:23:21.000 --> 0:23:23.240 notice it and I'm like, wow, this almost feels like 0:23:23.320 --> 0:23:26.520 it's slower than my phone because it just doesn't have 0:23:26.560 --> 0:23:28.040 that smooth refresh rate. 0:23:28.440 --> 0:23:31.080 But if you're not refresh rates right, But the performance 0:23:31.119 --> 0:23:33.120 is pretty good overall, but like when you just look 0:23:33.119 --> 0:23:34.679 at it, it just looks so much different. 0:23:35.359 --> 0:23:38.600 Yeah, one hundred percent. Okay, So now what about the 0:23:38.760 --> 0:23:42.280 USB C switchover? Is that going to happen with the phones? 0:23:43.000 --> 0:23:45.879 So the USBC change will happen across all four phones 0:23:45.920 --> 0:23:48.159 in the air pods, and obviously this is because of 0:23:48.200 --> 0:23:51.800 the European Union. The benefits to consumers now is you 0:23:51.840 --> 0:23:54.160 can have one charging cable that will work on your map, 0:23:54.200 --> 0:23:57.439 your iPad, and your iPhone and your ex generation AirPods. 0:23:57.760 --> 0:24:00.679 You no longer you need to jump, you know, between 0:24:00.720 --> 0:24:03.719 lightning and USBC and all that. So this is going 0:24:03.760 --> 0:24:06.240 to be quite an improvement for consumers, but also a 0:24:06.240 --> 0:24:08.119 headache for those who are now going to need to 0:24:08.160 --> 0:24:10.719 buy new charging bricks and new accessories. 0:24:10.200 --> 0:24:10.600 And the like. 0:24:11.600 --> 0:24:13.920 Now people always joke, and I'm sure the mets will 0:24:13.920 --> 0:24:17.080 come out that Apple continues to change the charging port 0:24:17.080 --> 0:24:19.280 on the bottom. I remember when it happened from the 0:24:19.680 --> 0:24:23.680 thirty pin connector to lightning. People are complaining, but it's 0:24:23.680 --> 0:24:25.600 been a while since that happened. 0:24:25.359 --> 0:24:28.560 Right, It's been eleven years since the last charging change. 0:24:28.600 --> 0:24:32.560 There was in twenty sixteen, the headphone jack removal. I 0:24:32.600 --> 0:24:34.080 have to tell you, I don't think this is a 0:24:34.160 --> 0:24:36.600 change that Apple wanted to make. I don't think this 0:24:36.640 --> 0:24:38.560 is something that they would have chosen to do on 0:24:38.600 --> 0:24:41.240 their own. I think there's a lot of drawbacks for 0:24:41.320 --> 0:24:44.919 them from moving to USBC on the iPhone. This is 0:24:44.960 --> 0:24:48.960 something that they're doing pretty much, almost exclusively to appease 0:24:49.040 --> 0:24:51.280 the European Commission. It is a law there, and then 0:24:51.320 --> 0:24:53.280 you're seeing more and more places try to bring this 0:24:53.320 --> 0:24:56.040 into law, believe it or not. I actually read the 0:24:56.080 --> 0:24:59.960 other day, actually yesterday, that California, just the state of California, 0:25:00.119 --> 0:25:03.720 they're bringing a bill to action next year related to USBC. 0:25:03.960 --> 0:25:06.440 And so this is something that was going to continue. 0:25:06.480 --> 0:25:07.879 It was going to be a drum beat, it was 0:25:07.880 --> 0:25:10.639 going to be something that would snowball and have a 0:25:10.640 --> 0:25:12.639 domino effect, and all sorts of countries were going to 0:25:12.640 --> 0:25:14.920 push it this. I believe even India was talking about 0:25:14.960 --> 0:25:17.000 USBC as well as a bill. 0:25:17.200 --> 0:25:21.000 Well, it does eventually make things easier, obviously less proprietary. 0:25:21.359 --> 0:25:24.119 What about the zoom on these phones are they going 0:25:24.119 --> 0:25:25.639 to get Is the zoom going to get any better? 0:25:26.080 --> 0:25:29.000 The zoom is the same on the first three phones. 0:25:29.119 --> 0:25:31.080 The top end phone, you're moving from a three X 0:25:31.160 --> 0:25:34.160 lens to a six NX optical zoom. And why that's 0:25:34.160 --> 0:25:37.120 so important is because if you do a digital zoom 0:25:37.160 --> 0:25:39.520 right now, you can see how the quality quickly degrades, 0:25:39.880 --> 0:25:43.640 but by using an optical hardware zoom, the quality actually 0:25:43.920 --> 0:25:47.399 does not significantly when you zoom in up to the 0:25:47.440 --> 0:25:50.040 six X and then you actually get an expanded digital 0:25:50.119 --> 0:25:52.159 zoom as well. I believe it's a twenty or thirty X, 0:25:52.160 --> 0:25:55.639 so quite impressive and better competition to the cameras on 0:25:55.640 --> 0:25:58.359 the Google devices that you mentioned, which they have pretty 0:25:58.400 --> 0:26:01.000 good cameras, and they have for years. Apple's doing a 0:26:01.000 --> 0:26:01.840 little bit of catch up. 0:26:01.800 --> 0:26:05.240 Here, Okay, speaking of ketchup, you know, we're seeing a 0:26:05.240 --> 0:26:10.080 big push with these foldable phones from Samsung, Google. You know, 0:26:10.160 --> 0:26:12.920 obviously the Chinese companies are doing a lot of foldables, 0:26:13.359 --> 0:26:16.639 and Motorola even has one, and of course one plus. 0:26:17.160 --> 0:26:20.200 So are we going to see a foldable from Apple. 0:26:21.040 --> 0:26:23.560 I think we'll see some sort of foldable device from Apple. 0:26:23.680 --> 0:26:26.159 In which form that takes, I think it's still a 0:26:26.200 --> 0:26:28.960 little unclear. It could be an iPad, it could be 0:26:29.000 --> 0:26:30.400 a type of a Mac. It could be a type 0:26:30.400 --> 0:26:32.719 of an iPhone, but I don't see anything foldable from 0:26:32.760 --> 0:26:35.040 Apple in the next twenty four months. 0:26:35.359 --> 0:26:38.480 All right, if you're into Apple stuff and you'd like 0:26:38.520 --> 0:26:40.400 to hear what Apple's going to do before the company 0:26:40.440 --> 0:26:44.720 even announces it. Mark German is your guy, chief correspondent 0:26:44.800 --> 0:26:48.040 at Bloomberg. What's the best way for folks to follow you, Mark? 0:26:48.520 --> 0:26:50.520 No, thank you rich for having me. I truly appreciate it. 0:26:50.960 --> 0:26:53.800 Twitter dot com or x dot com slash Mark German. 0:26:53.880 --> 0:26:56.960 You can get updates most quickly there, but also subscribe 0:26:56.960 --> 0:27:00.320 to my weekly column on Sundays. It's Bloomberg dot com slash. However, 0:27:00.480 --> 0:27:01.560 on to sign up. 0:27:02.680 --> 0:27:04.600 All right, thanks so much for joining me today, Mark, 0:27:04.640 --> 0:27:07.960 I appreciate it. There you have it, all of the 0:27:08.520 --> 0:27:12.840 rumors and the speculation on the iPhone, but it usually 0:27:12.880 --> 0:27:16.360 comes true. Mark knows his stuff. So if you're considering 0:27:16.400 --> 0:27:19.840 the upgrade, you know it's probably going to be the 0:27:19.960 --> 0:27:23.960 year to upgrade because of the entire USB c changeover. 0:27:24.359 --> 0:27:27.520 If you're like me, and especially when you travel, I 0:27:27.640 --> 0:27:30.040 literally have to think about, Oh I need that lightning 0:27:30.040 --> 0:27:32.800 cable because it's the one thing I need everything else, 0:27:32.840 --> 0:27:37.840 even the iPads have gone over to USBC in recent years, 0:27:37.880 --> 0:27:40.800 so we'll be looking forward to that. That event again 0:27:40.880 --> 0:27:44.680 happens on September twelfth, and again I'm expected to be there. 0:27:44.720 --> 0:27:47.000 So a lot of things going on in the next 0:27:47.000 --> 0:27:49.280 couple of weeks. All right, let's take some more of 0:27:49.320 --> 0:27:52.480 your calls at Triple eight rich one oh one. That's 0:27:52.680 --> 0:27:56.080 eight eight eight seven four to two, four to one 0:27:56.240 --> 0:28:05.600 zero one. You're listening to rich on Tech live from Berlin, Germany. 0:28:06.119 --> 0:28:14.119 Oh no, you didn't. Oh man, I think we're getting 0:28:14.160 --> 0:28:21.320 all German artists on this week's show. So funny story 0:28:21.359 --> 0:28:26.800 this is This is Milli Vanilla, right, yeah, so blame 0:28:26.840 --> 0:28:29.760 it on the rain. I'll never forget we were doing. 0:28:31.240 --> 0:28:34.760 This is such a long funny story anyway, I'll save 0:28:34.800 --> 0:28:36.639 you the drama of it. But my friend and I, 0:28:36.680 --> 0:28:40.040 when we were in like middle school, we were gonna 0:28:40.080 --> 0:28:44.120 do like a talent show with this song and our teacher. 0:28:44.160 --> 0:28:46.200 We were so embarrassed to tell our teacher and then 0:28:46.280 --> 0:28:48.280 so we were gonna lip sync the song. And then 0:28:48.280 --> 0:28:50.320 we later found out that the whole thing was lip sync. 0:28:50.400 --> 0:28:54.240 So it was like this like meta kind of situation. Anyway, 0:28:54.320 --> 0:28:57.200 Welcome back to rich on Tech. Rich DeMuro here hanging 0:28:57.240 --> 0:29:02.400 out with you talking technology from Berlin, Germany. What a 0:29:02.440 --> 0:29:09.280 great city, really really interesting, lots of history. Obviously, people 0:29:09.320 --> 0:29:12.560 here like to be out in the streets. They like 0:29:12.720 --> 0:29:15.600 to I've seen a lot of families, a lot of kids, 0:29:15.960 --> 0:29:19.680 a lot of tourists, just a lot going on here 0:29:19.960 --> 0:29:22.160 and it's interesting. I took my walk the other day, 0:29:22.640 --> 0:29:24.680 my audio tour, which I really like to do when 0:29:24.720 --> 0:29:27.720 I go to these cities, and there was nobody out, 0:29:27.800 --> 0:29:31.040 I mean nobody. It was a weekday, and then today 0:29:31.160 --> 0:29:33.600 I was out and it's a weekend and there was 0:29:33.680 --> 0:29:36.520 just so many people in the same places where there 0:29:36.560 --> 0:29:39.240 was almost no one the time before. And by the way, 0:29:39.280 --> 0:29:41.560 if you want to do these audio walking tours, which 0:29:41.600 --> 0:29:46.040 I highly recommend self guided, use your phone. The app 0:29:46.080 --> 0:29:50.080 that I use is called voicemap dot Me, so voicemap me, 0:29:50.880 --> 0:29:53.320 and it's just a really easy way you download the app. 0:29:53.360 --> 0:29:55.760 It's kind of like listening to a podcast, but it 0:29:55.840 --> 0:29:59.040 gives you step by step, turn by turn directions and 0:29:59.080 --> 0:30:01.360 if you get off court like I have it sometimes 0:30:01.360 --> 0:30:03.200 it just says, hey, you know, look at the map 0:30:03.240 --> 0:30:05.320 and get back on course. You can leave your phone 0:30:05.320 --> 0:30:07.240 in your pocket pretty much the whole time you do this. 0:30:07.320 --> 0:30:11.280 It's very very cool VOICEMAP dot em and they have 0:30:11.400 --> 0:30:13.240 them for cities around the world. I've taken them in 0:30:13.920 --> 0:30:17.560 and here, let's see where it was at Austin, and 0:30:17.600 --> 0:30:20.200 I did one more somewhere else. All right, let's go 0:30:20.280 --> 0:30:24.360 to alex Innuay. Tell me if I'm saying this right, 0:30:24.480 --> 0:30:26.480 Nuevo California. I know you tried call them before. We 0:30:26.520 --> 0:30:29.880 had some trouble connecting. You're on with Rich line three. 0:30:31.000 --> 0:30:36.120 Yes, Rich, I'm having problems with an SD card I 0:30:36.200 --> 0:30:39.600 bothered about two and a half years ago. It was 0:30:39.680 --> 0:30:47.280 working fine, and last weekend it quit. I've turned off 0:30:47.320 --> 0:30:51.320 the phone, pulled the stem car SD card out, put 0:30:51.320 --> 0:30:54.600 it back in, tried to reformat it. It gets up 0:30:54.600 --> 0:30:57.800 to about twenty five percent, and then it says my 0:30:57.880 --> 0:31:01.200 phone is not compatible with their SD card. 0:31:03.960 --> 0:31:05.440 How are you trying to reformat it? 0:31:08.320 --> 0:31:15.840 When it's a little icon comes up says format SD 0:31:15.960 --> 0:31:16.680 card to use. 0:31:17.520 --> 0:31:19.840 Okay. So I'm saying, when you plug it into your phone, 0:31:19.840 --> 0:31:20.760 are you formatting it? 0:31:21.920 --> 0:31:22.240 Yes? 0:31:22.760 --> 0:31:25.240 Okay? Have you tried formatting it using a computer? 0:31:26.600 --> 0:31:28.120 I don't have an adapter. 0:31:28.560 --> 0:31:33.640 Okay, Okay, so it sounds like this card has failed, 0:31:33.920 --> 0:31:38.720 but that is just my preliminary thoughts. But the thing is, 0:31:38.760 --> 0:31:41.240 you can't really tell unless you try to format this 0:31:41.520 --> 0:31:45.320 in another device. So, for example, we have a special 0:31:45.360 --> 0:31:48.680 microphone we use where you have to use an SD 0:31:48.800 --> 0:31:52.680 card in it a thirty two gig maximum, and sometimes 0:31:52.680 --> 0:31:55.479 when we put those cards in this MIC, it just 0:31:55.560 --> 0:31:58.160 goes nuts and it can't recognize it, and it kind 0:31:58.160 --> 0:32:01.320 of just the screen flashes. And there is an option 0:32:01.400 --> 0:32:03.880 to format the card on that MIC, but it doesn't 0:32:03.920 --> 0:32:06.840 always work. But if you take that same exact SD 0:32:06.960 --> 0:32:10.520 card and format it in a computer, somehow it figures 0:32:10.520 --> 0:32:13.080 it out and it formats it properly, and then it 0:32:13.120 --> 0:32:16.080 works in the MIC. So that would be what I'd 0:32:16.120 --> 0:32:20.360 recommend to do. Why did you lose anything on this card? 0:32:20.360 --> 0:32:22.280 Are you worried about the data on this card? 0:32:23.280 --> 0:32:28.400 Well, apparently all the games I downloaded went to the card, 0:32:28.520 --> 0:32:31.840 so I lost all the games, my photos and stuff 0:32:32.880 --> 0:32:34.400 I backed up to a computer. 0:32:35.360 --> 0:32:39.040 Okay, very good, and all the rest of those stuff. 0:32:39.080 --> 0:32:43.880 It's just it's annoying. Yeah, I agree, and a half 0:32:43.920 --> 0:32:47.600 two years and then all of a sudden, I'm getting 0:32:47.600 --> 0:32:51.400 this there. Stupid things it's not recognizing the SD card. 0:32:52.200 --> 0:32:56.080 Please format I try that. It gets up to about 0:32:56.080 --> 0:32:58.120 twenty five and quits. 0:32:58.440 --> 0:33:01.040 Yeah, that is very frustrata. And I will tell you 0:33:01.080 --> 0:33:04.720 that I've used many many SD cards in my time 0:33:04.840 --> 0:33:09.040 and I have yet to see one fail. And so 0:33:09.160 --> 0:33:11.479 I find it hard to believe that this has failed. 0:33:11.520 --> 0:33:14.800 But it could happen. Is this a micro SD card. 0:33:14.800 --> 0:33:18.960 I'm assuming it's a small one, like it's the size 0:33:18.960 --> 0:33:20.440 of like a SIM card almost. 0:33:21.440 --> 0:33:21.680 Yeah. 0:33:22.200 --> 0:33:25.840 Yeah, it's probably a core in the size of a 0:33:25.880 --> 0:33:29.680 posty stamp. Yeah. 0:33:29.720 --> 0:33:31.480 So I mean, look at the end of the day, 0:33:32.360 --> 0:33:34.320 and what's the size on this card? How big is it? 0:33:35.400 --> 0:33:42.440 I think it's uh thirty thirty or thirty two? 0:33:43.120 --> 0:33:44.880 Okay, and what brand is it? 0:33:48.240 --> 0:33:50.720 I picked it up at Walmart, like I said, a 0:33:50.800 --> 0:33:51.560 couple of years ago. 0:33:52.280 --> 0:33:56.600 Okay, well, I would say, maybe bring it back to Walmart, 0:33:56.600 --> 0:33:58.440 but I think it's been past the ninety days. Do 0:33:58.520 --> 0:34:01.640 they have they may have a extended return policy. I 0:34:01.640 --> 0:34:03.320 don't know, but. 0:34:03.560 --> 0:34:07.040 What I don't think so years. 0:34:07.760 --> 0:34:09.200 I mean, if you're straight up with them and just 0:34:09.200 --> 0:34:10.520 say hey, look i've had this, you know, if you 0:34:10.560 --> 0:34:12.800 go to Costco, they'll take it back. So maybe Walmart 0:34:12.840 --> 0:34:14.600 will do the same. I was actually trying to figure 0:34:14.600 --> 0:34:16.360 out what their return policy was. I looked it up 0:34:16.360 --> 0:34:18.759 the other day. I think it's ninety standard. But look, 0:34:19.239 --> 0:34:21.239 at the end of the day, I think if you're 0:34:22.040 --> 0:34:25.080 if you're not concerned with what's on this card, a 0:34:25.120 --> 0:34:28.440 new SD card, a thirty two gig is about ten bucks. 0:34:28.440 --> 0:34:30.120 You can get a two pack of them for twelve 0:34:30.120 --> 0:34:34.040 dollars on Amazon. So I understand it's frustrating. I understand 0:34:34.440 --> 0:34:37.600 that it's not ideal, but it could just be that 0:34:37.680 --> 0:34:41.319 this failed. It happens, especially if it maybe is an 0:34:41.360 --> 0:34:45.560 off brand. If I recommended getting an adapter, I probably 0:34:45.560 --> 0:34:47.560 wouldn't recommend that because the adapter is going to cost 0:34:47.640 --> 0:34:50.279 you more than the price of this card. So my 0:34:50.400 --> 0:34:53.000 advice is to see if you have a friend that 0:34:53.160 --> 0:34:57.920 has an adapter and a card reader and try doing 0:34:57.960 --> 0:35:00.360 the formatting there on a computer, whether it's a or 0:35:00.400 --> 0:35:05.239 a PC. That might work. You can also try a 0:35:05.320 --> 0:35:08.120 disc repair on the same computer because that may work 0:35:08.160 --> 0:35:11.040 as well. But otherwise I would say, if you're not 0:35:11.080 --> 0:35:14.680 too attached, I'm glad you backed up your photos, and 0:35:14.880 --> 0:35:16.640 if you're not too attached to this thing, I would 0:35:16.640 --> 0:35:19.160 just call it a complete loss and move on because 0:35:20.000 --> 0:35:21.960 the cost of getting that adapter is going to be 0:35:21.960 --> 0:35:23.600 a lot more than just buying a new card. And 0:35:23.640 --> 0:35:27.000 hopefully this does not happen again. I rarely, rarely see 0:35:27.040 --> 0:35:30.600 these things fry like that. So thanks for the call, 0:35:30.640 --> 0:35:33.959 appreciate it. Let's see what do we want to talk 0:35:33.960 --> 0:35:38.400 about real quick before we go to break here, Let's 0:35:38.440 --> 0:35:41.839 talk about Google raising prices of nest Aware and nest 0:35:41.840 --> 0:35:45.760 Aware Plus. These are the subscriptions if you have nest products. 0:35:46.080 --> 0:35:48.120 The basic nest Aware is now going to cost eight 0:35:48.160 --> 0:35:51.600 dollars a month, up from six bucks a month. That's 0:35:51.640 --> 0:35:53.799 eighty dollars a year or sixty dollars a year. The 0:35:53.880 --> 0:35:56.320 nest Aware Plus is going to be fifteen a month, 0:35:56.760 --> 0:35:59.520 up from twelve dollars a month. The new price takes 0:35:59.560 --> 0:36:04.719 effect on November sixth, and uh new subscribers right now. Yep, 0:36:04.920 --> 0:36:07.239 every streaming service is going up in price. Give me 0:36:07.239 --> 0:36:09.640 a call triple eight, Rich one oh one. This is 0:36:09.719 --> 0:36:17.120 rich on Tech. Welcome back to rich on Tech. Rich 0:36:17.200 --> 0:36:21.920 DeMuro here hanging out with you, talking technology. Welcome to 0:36:21.960 --> 0:36:27.560 the show. Our number two. I just got word from 0:36:27.600 --> 0:36:31.759 producer Bobo that Rob Thomas is indeed German, which I 0:36:31.800 --> 0:36:34.520 didn't believe, but I looked it up and sure enough, 0:36:34.760 --> 0:36:39.080 he was born in Germany. Where's my bell? I always 0:36:39.120 --> 0:36:42.560 say that triple eight rich one O one is the 0:36:42.560 --> 0:36:45.480 phone line to call eight eight eight seven four to 0:36:45.480 --> 0:36:48.160 two four one zero one. There we go, We've got 0:36:48.160 --> 0:36:55.520 some boisterous applause. So this week, Verizon has come up 0:36:55.520 --> 0:36:58.800 with a new way to protect you from spammy email 0:36:58.880 --> 0:37:01.880 to texts. It's very, very simple. Have you ever gotten 0:37:01.880 --> 0:37:03.799 one of these things? It basically looks like a text 0:37:03.880 --> 0:37:07.640 message that comes from an email address and it's just annoying. 0:37:07.960 --> 0:37:12.400 Their Verizon says eighty percent of them are spam and 0:37:12.440 --> 0:37:14.600 it's just an easy way for people to spam because 0:37:14.600 --> 0:37:16.319 all it takes is for them to set up an 0:37:16.320 --> 0:37:19.880 email and so these most of the time are for 0:37:19.960 --> 0:37:23.040 like shipping confirmations, all this stuff. It's just total junk. 0:37:23.400 --> 0:37:25.160 So if you want to block these now and your 0:37:25.320 --> 0:37:28.800 this is only for Verizon customers, you text the word 0:37:28.960 --> 0:37:34.000 off off to forty forty. Again, if you want to 0:37:34.040 --> 0:37:38.839 stop these annoying spam email to text messages, just text 0:37:38.920 --> 0:37:43.360 the word off to forty forty. If you're a Verizon customer, 0:37:44.160 --> 0:37:49.000 and that will disable email to text messages to your phone. 0:37:49.040 --> 0:37:51.000 Now you might be saying, Rich, why would I do that, 0:37:51.040 --> 0:37:53.759 I'm not going to get my texts. Eighty percent of 0:37:53.760 --> 0:37:56.839 those are bogus. So there may be an example of 0:37:57.200 --> 0:38:01.799 a legitimate company that uses this or legitimate use of that, 0:38:02.080 --> 0:38:04.040 but most of the time it's not. And you can 0:38:04.080 --> 0:38:05.920 always turn it back on. I believe you just text 0:38:06.120 --> 0:38:08.319 on to forty forty and it'll turn them back on. 0:38:08.880 --> 0:38:10.759 But you can look it up online and see what 0:38:10.760 --> 0:38:12.680 they say about it. I'll put the link on the website. 0:38:13.280 --> 0:38:16.880 Rich on tech dot TV keep the show notes for 0:38:16.920 --> 0:38:19.560 the show so you can see what Verizon says about 0:38:19.600 --> 0:38:22.440 all of that. But a lot of people doing it. 0:38:23.080 --> 0:38:27.040 All right, Let's go to Reggie Line too in Charleston, 0:38:27.280 --> 0:38:31.800 South Carolina. Reggie, you're on with Rich. And it's interesting 0:38:31.840 --> 0:38:33.719 that you say you're in Charleston, because I've fallen in 0:38:33.760 --> 0:38:37.120 love with European cities and I looked up today no joke, 0:38:38.320 --> 0:38:41.840 best US cities that feel like Europe, and Charleston was 0:38:41.880 --> 0:38:44.520 like on the top list. Welcome to the show. 0:38:45.440 --> 0:38:48.640 It it's a gorgeous city, a little bit flood ridden 0:38:48.800 --> 0:38:52.640 right now, but gorgeous, just the same. Oh no, your 0:38:52.680 --> 0:38:55.080 producer asked me if I had called them before, and 0:38:55.120 --> 0:38:58.400 I'll remember you helped me with the photo enhancing program. 0:38:58.800 --> 0:39:00.640 I'm a pet porch artist. 0:39:01.360 --> 0:39:04.040 Oh yes, I remember, yes. 0:39:04.000 --> 0:39:06.640 And you did help me with that. But I had 0:39:06.680 --> 0:39:11.080 a bigger problem this week. I went onto my Facebook 0:39:11.120 --> 0:39:16.359 page where I do do marketing and use marketplace and 0:39:16.840 --> 0:39:22.200 all my customers contact me there, and it asked for 0:39:22.480 --> 0:39:25.960 a new password. I've done that before, put it in 0:39:26.000 --> 0:39:26.719 a word. 0:39:27.440 --> 0:39:29.759 Why did I ask you for a new one? 0:39:30.280 --> 0:39:33.080 I don't know. Maybe I just forgot it. I don't remember. 0:39:33.080 --> 0:39:35.640 But it asked me to put in my password, which 0:39:35.640 --> 0:39:38.840 I had no idea why it did that, and I 0:39:38.920 --> 0:39:41.440 may have forgotten it. So I went to put in 0:39:41.480 --> 0:39:44.600 a new password, and it told me there was no 0:39:44.840 --> 0:39:49.240 account under my email address. And I've had my email 0:39:49.239 --> 0:39:52.680 address for a long time because I'm still with AOL so. 0:39:54.239 --> 0:39:56.759 Good old al America Online. 0:39:56.480 --> 0:39:59.719 All right, I've had it since I think ninety eight. 0:40:00.480 --> 0:40:05.759 So it was gone. Everything was gone. All my customers, 0:40:05.840 --> 0:40:09.640 all my friends, all my posts I've ever done, everything 0:40:09.760 --> 0:40:14.239 had disappeared. I had no way to get You can't 0:40:14.239 --> 0:40:16.160 get in touch with them, you know, I think you 0:40:16.280 --> 0:40:19.200 know there's nook or Meta. 0:40:19.360 --> 0:40:23.360 No, nope. So wait, okay, let me get this straight. 0:40:23.400 --> 0:40:25.520 Did you lose access to your page? 0:40:25.760 --> 0:40:29.040 Yes? Completely? You know, it was gone and even the 0:40:29.080 --> 0:40:31.640 people that tried to contact me told me that it 0:40:31.719 --> 0:40:36.000 said no messaging available. They they had blocked me once 0:40:36.080 --> 0:40:38.440 before because they thought I was selling pets. 0:40:39.760 --> 0:40:41.799 Oh yeah, and you're not right, just to just to 0:40:41.840 --> 0:40:46.040 confirm the portraits. I know we talked about that last time. Okay, 0:40:46.080 --> 0:40:48.359 so where do you stand and what can I help 0:40:48.400 --> 0:40:48.680 you with? 0:40:49.360 --> 0:40:52.040 Well, is there any way to get in touch with them? 0:40:52.239 --> 0:40:56.040 I went, I opened a new page. I did it 0:40:56.160 --> 0:40:59.600 under my old email, which is still my email. They 0:40:59.640 --> 0:41:02.280 accept did all that, and I opened a new page 0:41:03.120 --> 0:41:08.040 altering my name just a little bit, and try and 0:41:08.440 --> 0:41:11.000 trying to get back in touch with all of my 0:41:11.160 --> 0:41:15.880 customers and people that had contacted me. But I can't 0:41:15.880 --> 0:41:19.000 get to them at all. When I posted that I 0:41:19.080 --> 0:41:23.560 had the problem on Facebook, of course I got eight 0:41:23.680 --> 0:41:26.799 hundred scammers who want three hundred and fifty dollars to 0:41:26.840 --> 0:41:28.280 find my Facebook. 0:41:27.880 --> 0:41:30.920 Page for Yeah, if you type in the word hacked 0:41:30.960 --> 0:41:35.120 on if you post the word hacked on Facebook, they say, oh, 0:41:35.400 --> 0:41:39.000 Johnny five, really helped me get unhacked, and it's like 0:41:39.040 --> 0:41:43.360 this whole scam thing. These programs just look for keywords 0:41:43.400 --> 0:41:46.439 and then post stuff on the page. Okay, so here's 0:41:46.480 --> 0:41:48.360 what I think happened. I actually think you might have 0:41:48.440 --> 0:41:52.719 gotten hacked. I think the notification that you saw was bogus. 0:41:53.280 --> 0:41:56.200 You click the notification, you put in your password that 0:41:56.320 --> 0:41:59.359 was real, and as soon as you did that, these 0:41:59.360 --> 0:42:02.759 scam art It's got a hold of your account and 0:42:02.800 --> 0:42:07.800 then immediately either try to message everyone on that account 0:42:07.880 --> 0:42:11.520 or do something with it that Facebook recognized to be bad, 0:42:11.920 --> 0:42:15.279 and so they immediately block the account. That's where I 0:42:15.320 --> 0:42:17.880 think you stand. And the reason why that you were 0:42:17.920 --> 0:42:20.200 able to create a new account and it has a 0:42:20.239 --> 0:42:24.040 slightly different username is because that old account is still 0:42:24.080 --> 0:42:27.319 percolating in the back end of the system somewhere. And 0:42:27.400 --> 0:42:30.040 so if you had like petit facebook dot com slash 0:42:30.040 --> 0:42:32.680 pet portraits, you know, they gave you pet portraits one 0:42:32.760 --> 0:42:36.040 because that other username is still sort of taken up. 0:42:36.680 --> 0:42:40.719 So what I recommend couple of things. Number One, you 0:42:40.840 --> 0:42:44.680 got to be very careful with notifications on Facebook about 0:42:44.719 --> 0:42:47.960 your password. It is very rare that Facebook asks you 0:42:48.120 --> 0:42:51.640 to just randomly put in your password. It's even rareer 0:42:52.040 --> 0:42:55.880 for them to send a notification that says you need 0:42:55.920 --> 0:42:58.920 to put in your password. So yeah, there's pages that say, 0:42:58.960 --> 0:43:00.800 you know, if you're logging in from a different area 0:43:00.920 --> 0:43:05.160 or device, but it's it's pretty rare and usually those 0:43:05.200 --> 0:43:07.239 pages are pretty well marked. And always look at the 0:43:07.400 --> 0:43:10.479 URL when you're logging into any website to make sure 0:43:10.480 --> 0:43:13.200 that it is the website that you should be logging into. Now, 0:43:13.200 --> 0:43:16.560 on Facebook, people really try to trick folks with these 0:43:16.640 --> 0:43:21.080 scam logins. What they'll do is they'll just they'll give 0:43:21.120 --> 0:43:23.880 you a notification that says, hey, your page, you know 0:43:24.000 --> 0:43:27.400 doesn't meet the community standards. Click here to to you know, 0:43:27.480 --> 0:43:29.560 dispute it, and then you have to log in. As 0:43:29.600 --> 0:43:31.440 soon as you log in, you're actually logging into a 0:43:31.480 --> 0:43:35.719 spammer's account or a scam artist account and they take over. Now, 0:43:35.840 --> 0:43:38.400 if this happens to you before you go ahead and 0:43:38.400 --> 0:43:42.239 create a new account. Number one to protect yourself, turn 0:43:42.280 --> 0:43:45.360 on two factor authentication. I know I'm a broken record, 0:43:45.400 --> 0:43:47.719 I say it every week on this show, but you 0:43:47.880 --> 0:43:51.080 have to turn on two factor authentication. That will actually 0:43:51.360 --> 0:43:54.120 protect you from yourself because if you do log in 0:43:54.160 --> 0:43:56.759 next time with your password and they get it, it's 0:43:56.760 --> 0:43:59.879 going to send a code to your phone, and that 0:44:00.120 --> 0:44:03.080 will stop the bad guys from actually getting in because 0:44:03.080 --> 0:44:05.560 they won't have that code. Now, if you you know, 0:44:05.600 --> 0:44:07.640 they may message you and ask you for that code, 0:44:07.760 --> 0:44:10.520 don't give it to them. Now, if you do get 0:44:10.560 --> 0:44:13.120 hacked on Facebook, you immediately want to go to Facebook 0:44:13.120 --> 0:44:17.960 dot com slash hacked. That is the official place to go. Now, 0:44:18.360 --> 0:44:23.000 you have to understand Facebook has almost three billion people 0:44:23.200 --> 0:44:26.479 using the platform, so to get someone on the phone 0:44:26.680 --> 0:44:29.560 is not possible. They don't do that. They do it 0:44:29.600 --> 0:44:32.600 all through email, They do it all through automated systems, 0:44:32.640 --> 0:44:35.440 and they do it all starting with Facebook dot com 0:44:35.440 --> 0:44:39.759 slash hacked. Go there, it'll tell you, it'll give you 0:44:39.800 --> 0:44:43.320 a questionnaire about what's happening with your account. Many times 0:44:43.440 --> 0:44:47.399 people will regain access to their account, but it can 0:44:47.480 --> 0:44:50.359 take a while because it's not always the number one 0:44:50.400 --> 0:44:53.799 priority of Facebook to help people get back into their accounts. Now, 0:44:53.800 --> 0:44:56.319 if you had a high profile account, maybe, but just 0:44:56.480 --> 0:44:58.840 you know, your everyday account, you know it's not necessarily 0:44:58.920 --> 0:45:02.280 their profile. The other thing I would do is set 0:45:02.920 --> 0:45:05.600 if you're listening to this and you have any sort 0:45:05.640 --> 0:45:10.480 of business presence on Facebook. Number one, always always have 0:45:10.560 --> 0:45:14.040 two factor authentication. On number two, you have to set 0:45:14.080 --> 0:45:18.120 a secondary admin for your Facebook page. What will that 0:45:18.160 --> 0:45:21.319 do If the person that manages your page gets locked out, 0:45:21.480 --> 0:45:23.759 the other person will be able to still get in. 0:45:24.280 --> 0:45:26.880 And so now, look, if you hand over your password 0:45:26.960 --> 0:45:29.120 to the scam artists, they know to check and see 0:45:29.600 --> 0:45:32.360 if there's an admin, and they may delete that person. 0:45:32.760 --> 0:45:35.359 But it's better to have this on your page because 0:45:35.400 --> 0:45:38.600 I've gotten stories of the primary person that works at 0:45:38.600 --> 0:45:42.920 a business passing away, leaving the company, whatever happens, they 0:45:42.920 --> 0:45:46.000 get angry and they lock you out of the page. 0:45:46.040 --> 0:45:49.239 So you want someone else on there that's trusted, even 0:45:49.280 --> 0:45:51.680 if it's someone that you know, that can help you 0:45:51.760 --> 0:45:54.799 get back into your account if you get locked out. 0:45:54.840 --> 0:45:58.440 And sometimes Facebook might even text them or email them 0:45:58.480 --> 0:46:00.719 and say, hey, can you vouch for this person? Yeah, 0:46:01.040 --> 0:46:03.360 believe me. Facebook has a lot of different ways of 0:46:03.400 --> 0:46:06.200 getting people back into their accounts. It's all very strange 0:46:06.239 --> 0:46:09.360 and a lot of it is undocumented, but it's it 0:46:09.440 --> 0:46:12.640 happens because I hear the stories all the time. So Reggie, 0:46:13.440 --> 0:46:15.480 I hope you can get back into your account. That 0:46:15.600 --> 0:46:18.520 is my advice for you and keep up the good 0:46:18.520 --> 0:46:21.439 work with the pet pictures. Sounds like a fun little 0:46:21.440 --> 0:46:25.680 business you got there, all right, give me a call. 0:46:25.719 --> 0:46:28.800 Triple eight rich one O one eight eight eight seven 0:46:28.920 --> 0:46:32.640 four to two four one zero one. You're listening to 0:46:32.760 --> 0:46:36.719 rich on Tech broadcasting live from Berlin, Germany, where I'm 0:46:36.760 --> 0:46:39.440 here for IFA coming up later in the show. We're 0:46:39.440 --> 0:46:42.120 going to talk to the show organizers so you can 0:46:42.120 --> 0:46:45.160 get a better idea of what IFA twenty twenty three 0:46:45.320 --> 0:46:48.960 is all about. More rich on Tech Next, Welcome back 0:46:48.960 --> 0:46:52.239 to rich on Tech. Rich DeMuro here hanging out with you, 0:46:52.480 --> 0:46:58.799 talking technology live from Berlin, Germany. Triple eight rich one 0:46:58.840 --> 0:47:02.160 O one eight eight eight seven four to two four 0:47:02.160 --> 0:47:04.279 to one zero one. If you want to join in, 0:47:05.040 --> 0:47:07.520 you can also go to the website rich on Tech 0:47:07.760 --> 0:47:12.359 dot tv and hit the contact link and you can 0:47:12.360 --> 0:47:14.880 send your email right to me. Also, if you have 0:47:14.880 --> 0:47:18.120 a comment about today's show, send it to me now 0:47:18.160 --> 0:47:20.720 and I'll get it In the feedback segment. I'm really 0:47:20.760 --> 0:47:24.400 struggling if I should change that to the feedbag. So 0:47:24.640 --> 0:47:29.560 I like the idea of mail bag plus feedback equals feedbag, 0:47:29.920 --> 0:47:32.040 but all I can think about with feedbag when I 0:47:32.080 --> 0:47:34.840 say it is like a trough with like cows, and 0:47:34.840 --> 0:47:36.759 I'm just like dumping like a bunch of food in there. 0:47:36.800 --> 0:47:39.479 I don't know maybe that's the right thing, but it's 0:47:39.840 --> 0:47:44.240 These are the things I consider in my spare time. Also, 0:47:44.239 --> 0:47:46.520 if you want to follow me on Instagram at rich 0:47:46.600 --> 0:47:49.839 on Tech is the place to go. I've posted all 0:47:49.880 --> 0:47:52.800 about my trip here to Germany, so you can see 0:47:52.800 --> 0:47:55.680 what I've been doing here, and also I post tech 0:47:55.719 --> 0:47:59.480 tips and various things there. So I've got the tech 0:47:59.520 --> 0:48:01.800 tip I'm in about how to turn off the spammy 0:48:01.920 --> 0:48:06.200 Verizon emails that is on their Instagram at rich on Tech. 0:48:06.719 --> 0:48:09.560 All right, without further ado, let's go to Greg and 0:48:09.640 --> 0:48:14.080 des Moines. Iowa Line one. Greg, you're on with rich. 0:48:14.840 --> 0:48:15.920 How you doing, Rich? 0:48:16.719 --> 0:48:20.799 I'm doing fantastic? Can you tell in my voice? 0:48:21.120 --> 0:48:24.480 Yeah? I hear you loud and clear. Excuse me, I 0:48:24.480 --> 0:48:27.520 got a little cold. I hear you loud and clear. 0:48:27.640 --> 0:48:30.480 And Juliani day, I know. 0:48:30.880 --> 0:48:33.960 Isn't it amazing what technology can do? We can go 0:48:34.040 --> 0:48:37.520 live from pretty much anywhere. So what can I help 0:48:37.560 --> 0:48:38.200 you with? Greg? 0:48:38.360 --> 0:48:43.360 I'm legally blond, okay, I got two friendship for you. 0:48:44.440 --> 0:48:49.279 I'm paying on a d flip three and and Roy 0:48:49.800 --> 0:48:53.000 is not great paid off. Now they have a d 0:48:53.400 --> 0:49:01.840 flip five from Google Oteam Bowler bo pone. Uh is 0:49:01.880 --> 0:49:04.279 that a good phone? Or should I just keep the 0:49:04.320 --> 0:49:09.239 phone I have. I don't well ow any of that 0:49:09.600 --> 0:49:13.080 because of my eyesight, you know what I mean. I'm 0:49:13.120 --> 0:49:15.160 not fab here at computers. 0:49:15.560 --> 0:49:17.480 Okay, So what do you what are you doing on 0:49:17.520 --> 0:49:19.400 the phone? 0:49:19.680 --> 0:49:22.560 I had my Norse stand up some apps for me. 0:49:23.880 --> 0:49:26.600 When she comes in, I g if I want to 0:49:26.640 --> 0:49:30.960 please can if I want Pandora? I talk to my 0:49:31.120 --> 0:49:35.759 phone okay. And I don't know if this is a 0:49:35.800 --> 0:49:40.759 good phone or not. I like the I like the 0:49:41.640 --> 0:49:46.600 d flip five because it got that prolable front clean 0:49:46.920 --> 0:49:49.000 and I don't want to get your apps on it 0:49:49.120 --> 0:49:49.279 or not? 0:49:50.680 --> 0:49:54.560 Okay, that's a great question. So here's the thing. So 0:49:54.640 --> 0:49:57.560 you've got the fold three, which is a couple of 0:49:57.640 --> 0:50:00.719 years back, and now we're up to the five. So 0:50:01.000 --> 0:50:04.480 the changes on the three to the five. So the 0:50:04.600 --> 0:50:07.600 inside screen is identical, it's going to be the same size. 0:50:08.040 --> 0:50:11.520 The outside screen is much bigger on the five. So 0:50:12.239 --> 0:50:14.920 are you able to see the screen at all or no? 0:50:15.840 --> 0:50:16.040 Yes? 0:50:16.880 --> 0:50:19.920 Okay, So I think the bigger screen would actually be 0:50:20.200 --> 0:50:23.600 a better thing for you, especially given the the eye condition. 0:50:25.120 --> 0:50:28.760 So I'm blinded one eye and I got doc coma 0:50:28.840 --> 0:50:30.920 in my right eye down. 0:50:31.719 --> 0:50:34.520 Okay, Well, I think the bigger screen. I think the 0:50:34.560 --> 0:50:40.440 bigger screen would serve you well otherwise. Okay, So that's 0:50:40.480 --> 0:50:41.920 the next part I was going to get to. 0:50:42.120 --> 0:50:45.239 So, and I have one other question for you. Do 0:50:45.400 --> 0:50:46.800 it very important for me? 0:50:47.719 --> 0:50:48.080 Okay? 0:50:48.200 --> 0:50:54.919 Okay, right right? I did mine. Take I I redeede 0:50:55.040 --> 0:50:59.440 my incoming and out going calls so people don't get 0:50:59.480 --> 0:51:03.160 in my phone and be knowed, you know what I mean? Sure, 0:51:03.880 --> 0:51:10.880 And I adjectantly hit the content. Oh what do you 0:51:10.920 --> 0:51:15.320 call it? Where you save your addresses or your phone numbers? 0:51:15.400 --> 0:51:20.840 And so yeah, sure, like the contact information. 0:51:20.520 --> 0:51:26.080 Contact contact, I deleted them all. So I went in 0:51:26.280 --> 0:51:32.200 right away and said all the places that I want 0:51:32.320 --> 0:51:38.279 to uh call, you know, like my hospital, my plan, 0:51:38.840 --> 0:51:43.319 my cousins, you know. Okay, but the numbers show up 0:51:44.840 --> 0:51:48.640 and let me give you the name bad. 0:51:49.320 --> 0:51:50.759 I will, I will tell you. Okay, So let me 0:51:50.840 --> 0:51:52.960 let me answer your first question. So the first question 0:51:53.000 --> 0:51:56.520 about the upgrade, Uh, I think that the outer screen 0:51:56.640 --> 0:51:59.480 would probably be better. You'd probably enjoy it because it is bigger, 0:51:59.520 --> 0:52:02.560 and it will probably be easier to see because it 0:52:02.640 --> 0:52:06.000 is considerably larger. Now, you said you're still paying on 0:52:06.000 --> 0:52:11.520 your old phone. Samsung is giving a pretty aggressive trade 0:52:11.520 --> 0:52:13.880 in credit for your old phone six hundred dollars to 0:52:13.920 --> 0:52:17.640 be exact, So depending on how much you got to 0:52:17.680 --> 0:52:20.280 do the math. So this phone is one thousand bucks 0:52:20.320 --> 0:52:22.480 minus is six hundred dollars trading credit for your old 0:52:22.520 --> 0:52:26.160 phoneus how much you owe or I guess plus how 0:52:26.239 --> 0:52:28.080 much you owe. So you got to do the math 0:52:28.120 --> 0:52:30.160 and see if it's worth it to do that. So 0:52:30.719 --> 0:52:33.200 let's say this one thousand bucks minus six hundred, that'd 0:52:33.239 --> 0:52:36.120 be four hundred dollars. And let's say you owe two hundred. 0:52:36.200 --> 0:52:38.200 That means this phone be six hundred dollars. I know, 0:52:38.239 --> 0:52:40.719 I just did that math very quick, but you got 0:52:40.719 --> 0:52:42.799 to figure out if that's worth it. Now, there may 0:52:42.840 --> 0:52:45.960 be some additional discounts available to you if you look 0:52:46.040 --> 0:52:51.920 on the Samsung offer programs. They've got education, government, military, employee, 0:52:51.920 --> 0:52:56.840 first responder, I'm not sure maybe veteran that might apply, 0:52:57.239 --> 0:52:59.399 but you can look into those as well. Now, your 0:52:59.480 --> 0:53:03.960 second quest question about the contacts. Google stores a backup 0:53:04.040 --> 0:53:06.719 of your contacts, even if you delete them. So what 0:53:06.760 --> 0:53:09.080 I want you to do is go to Contacts dot 0:53:09.160 --> 0:53:12.920 Google dot com and you should be able to find 0:53:13.680 --> 0:53:16.400 a backup of your contacts that you deleted and you 0:53:16.440 --> 0:53:20.640 should be able to restore those contacts from there. So again, 0:53:20.800 --> 0:53:24.560 Contacts dot Google dot com is where you go to 0:53:24.680 --> 0:53:28.120 find a backup of your contacts. That is, given you're 0:53:28.200 --> 0:53:30.960 using Google Contacts, but since you're on an Android phone, 0:53:30.960 --> 0:53:34.319 that's typically how they're backed up. Greg and des Moines, 0:53:34.360 --> 0:53:38.160 thanks so much for calling today. All right, coming up next, 0:53:38.560 --> 0:53:42.160 we are going to talk to Oliver Merlin. He is 0:53:42.320 --> 0:53:46.879 the guy who basically put on IFA twenty twenty three. 0:53:47.200 --> 0:53:50.560 So we're here in Berlin. IFA is the big tech 0:53:50.600 --> 0:53:56.400 trade show. Coming up. Oliver Merlin, Managing director of EFA Management, 0:53:56.440 --> 0:53:59.680 will tell you all about what EFA is here for. 0:54:00.160 --> 0:54:05.359 You're listening to Rich on Tech. Welcome back to rich 0:54:05.440 --> 0:54:08.759 on Tech, Rich DeMuro here on location in Berlin at 0:54:08.800 --> 0:54:12.560 EFA twenty twenty three. This is a massive tech show. 0:54:12.840 --> 0:54:16.279 And joining me now is Oliver Merlin, Managing director for 0:54:16.400 --> 0:54:18.680 EFA Management. Thanks so much for joining me. 0:54:18.640 --> 0:54:20.239 Today, pleasure, Good morning, how are you. 0:54:20.520 --> 0:54:23.440 I'm doing great? So this is my first time to Berlin, 0:54:23.680 --> 0:54:27.200 first time to EFA. Explain this show to someone who 0:54:27.239 --> 0:54:27.960 hasn't been. 0:54:27.960 --> 0:54:30.239 Right sure, well, first of all, welcome, thank you for coming. 0:54:31.320 --> 0:54:34.600 EFA is the biggest consumer electronics and home appliances tech 0:54:34.640 --> 0:54:36.000 show in the world. 0:54:36.000 --> 0:54:40.480 And so twenty six floors of things to see everything 0:54:40.600 --> 0:54:45.279 from smart appliances, gadgets, healthcare. Is there any way to 0:54:45.320 --> 0:54:45.839 see it all? 0:54:46.040 --> 0:54:46.360 Yeah? 0:54:46.360 --> 0:54:49.320 Absolutely, Bring lots of pairs and comfortable shoes and download 0:54:49.360 --> 0:54:51.280 the app and you'll find your way around, no problem. 0:54:51.360 --> 0:54:55.440 Okay, So explain to me what is here and listen. 0:54:55.480 --> 0:54:59.719 Everything from gaming consoles to frich freezer's washing. 0:54:59.480 --> 0:55:01.879 Machines, smart living, Internet of Things. 0:55:01.920 --> 0:55:03.600 You've heard of all of these things, right, this is 0:55:03.640 --> 0:55:05.640 where you come to see them all living and breathing. 0:55:06.320 --> 0:55:08.600 What are the trends you're seeing with this year's exhibitors. 0:55:08.719 --> 0:55:11.200 There's been two huge trends this year that have blown 0:55:11.239 --> 0:55:15.120 almost everything else side of the world. Honestly, sustainability is 0:55:15.400 --> 0:55:18.200 obviously the first one. Almost all of our exhibitors are 0:55:18.200 --> 0:55:21.240 talking about sustainability, and the really enlightened ones are really 0:55:21.480 --> 0:55:23.799 taking this so seriously. They know that consumers have put 0:55:23.840 --> 0:55:25.920 sustainability at their number. 0:55:25.600 --> 0:55:27.120 One priority when it comes to perching. 0:55:27.120 --> 0:55:29.960 It's gone beyond brand or pricing or brand loyals or 0:55:29.960 --> 0:55:30.520 anything like that. 0:55:30.560 --> 0:55:32.279 Now sustainability is right up there. 0:55:32.320 --> 0:55:34.200 If you haven't got a credible story about it, the 0:55:34.280 --> 0:55:35.480 consumers will look elsewhere. 0:55:35.520 --> 0:55:37.799 So that's number one. The second one is AI. Right. 0:55:38.000 --> 0:55:40.360 Nobody was talking about AI year ago, and now AI 0:55:40.560 --> 0:55:43.680 is everywhere. Everybody's grandmother is an expert on AI, right, 0:55:43.760 --> 0:55:45.960 and everybody's scared AI is going to end the world. 0:55:46.239 --> 0:55:48.000 Those two are probably the biggest by far. 0:55:48.400 --> 0:55:50.480 Give me an idea for some of the numbers. This 0:55:50.600 --> 0:55:52.840 is a very large show, a lot of exhibitors, and 0:55:52.880 --> 0:55:55.400 a lot of people come from around the world to 0:55:55.520 --> 0:55:55.880 see this. 0:55:56.160 --> 0:55:57.160 Yeah, it's incredible. 0:55:57.400 --> 0:55:59.840 So this whole we've taken every square centimeter that we 0:55:59.880 --> 0:56:01.280 can good of the MESA Berlin. 0:56:01.320 --> 0:56:01.839 It's about one. 0:56:01.840 --> 0:56:05.000 Hundred and thirty thousand square meters. We've got two and 0:56:05.080 --> 0:56:09.000 fifty nine exhibitors coming from forty eight countries, and we're 0:56:09.080 --> 0:56:11.080 hoping for Again, these are projections because we don't know 0:56:11.160 --> 0:56:11.759 until we get to the. 0:56:11.800 --> 0:56:12.920 End of the five days. 0:56:12.960 --> 0:56:16.480 Something like one hundred and eighty thousand people to come 0:56:16.520 --> 0:56:18.400 through the door over the five days, right, So that's 0:56:18.400 --> 0:56:20.960 an incredible amount of people from over one hundred countries. 0:56:21.000 --> 0:56:22.720 I think maybe something like one hundred and forty countries 0:56:22.760 --> 0:56:23.360 around the world. 0:56:23.680 --> 0:56:25.160 It's a truly, truly huge event. 0:56:25.200 --> 0:56:27.280 There are very few events of this size and scale 0:56:28.040 --> 0:56:30.040 around in the industry, and certainly in this industry, and 0:56:30.080 --> 0:56:31.160 this is the biggest. 0:56:31.560 --> 0:56:34.560 One of the unique aspects of EFA is that the 0:56:34.600 --> 0:56:37.200 public is allowed to attend. Unlike a lot of other 0:56:37.360 --> 0:56:41.880 shows trade shows, public isn't invaded. So what does that 0:56:41.960 --> 0:56:42.760 add to the mix. 0:56:42.960 --> 0:56:45.400 Well, we've only believe that EFA is actually the best 0:56:45.440 --> 0:56:47.480 trade show for consumer electronics and. 0:56:47.440 --> 0:56:48.479 Home appliances in the world. 0:56:48.480 --> 0:56:51.120 But really, you know, as events develop and face to 0:56:51.160 --> 0:56:53.400 face comes back and people really want to return to 0:56:53.480 --> 0:56:55.840 events and trade shows, that's not enough just being a 0:56:55.880 --> 0:56:58.240 trade show, right, So we really think about the consumer. 0:56:58.280 --> 0:56:59.759 We've always had the consumer at the heart of what 0:56:59.800 --> 0:57:02.399 we do, and our customers, you know, they have. 0:57:02.400 --> 0:57:05.360 To think about the consumer. This is essentially a consumer industry. 0:57:05.400 --> 0:57:07.720 So the show runs from a Friday to a Tuesday, 0:57:07.760 --> 0:57:09.360 and in the middle of that is a weekend, and 0:57:09.480 --> 0:57:11.399 obviously most consumers will tend to come on the weekend. 0:57:11.440 --> 0:57:13.440 They can actually come any of the five days, but 0:57:13.520 --> 0:57:16.280 we feel that that gives us a really really nice feel. 0:57:16.400 --> 0:57:18.600 We feel that in the future the balance between B 0:57:18.640 --> 0:57:20.120 to B and B two Z is going to blur, 0:57:20.480 --> 0:57:22.480 and so we encourage us a general mixing of all 0:57:22.520 --> 0:57:25.000 different points of view that encourage our exhibitors to really 0:57:25.000 --> 0:57:27.200 think about the consumers, not just their trade. 0:57:27.240 --> 0:57:29.240 Fuyers and charges consumers to come and. 0:57:29.200 --> 0:57:31.720 See the latest innovations and what their TVs might look 0:57:31.760 --> 0:57:34.440 like next year and the year after, what robots are happening, 0:57:34.440 --> 0:57:36.160 you know, what the latest tech really is. 0:57:37.400 --> 0:57:40.240 How do you balance the tradition of the show but 0:57:40.360 --> 0:57:43.520 also innovation for the next year. You always want to 0:57:43.520 --> 0:57:44.120 build upon it. 0:57:44.280 --> 0:57:46.560 Yeah, absolutely so. EFHA is a show that's actually been 0:57:46.560 --> 0:57:48.720 going ninety nine years. Obviously, there's a few years they've 0:57:48.720 --> 0:57:50.600 been interrupted, and for a while the show is every 0:57:50.640 --> 0:57:53.040 other year. So there's a huge amount of history and 0:57:53.080 --> 0:57:56.240 tradition that's associated with EFA. Albert Einstein, for example, was 0:57:56.240 --> 0:57:59.320 one of the first openers, the keynote speakers of ef 0:57:59.360 --> 0:58:02.080 and we've got some tremendous speakers going back through history. 0:58:02.160 --> 0:58:04.080 Various Prime ministers have opened the show and. 0:58:04.080 --> 0:58:05.000 All those sorts of things. 0:58:05.240 --> 0:58:08.200 However, the bedrock of the show is innovation, what's going 0:58:08.240 --> 0:58:10.160 to happen tomorrow, what's happening next year, what's happening in 0:58:10.160 --> 0:58:12.480 the year after, Right, So we like to pride ourselves 0:58:12.480 --> 0:58:15.400 on the fact of that, the historical association of EFO 0:58:15.480 --> 0:58:18.880 with Berlin and this amazing venue, plus with the fact 0:58:18.880 --> 0:58:20.200 that we're always looking forward. 0:58:20.640 --> 0:58:24.360 You've got also an area where you're fixing different devices. 0:58:24.360 --> 0:58:25.080 Tell me about that. 0:58:25.320 --> 0:58:26.720 Yeah, yeah, So one of the things that we do 0:58:26.840 --> 0:58:28.640 is that, you know, again going back to this idea 0:58:28.640 --> 0:58:31.680 of the balancing the trade show with adding some new things. 0:58:32.040 --> 0:58:33.520 So the Mend and repair shop. 0:58:33.320 --> 0:58:35.200 That you refer to, we partner with the local Menda 0:58:35.240 --> 0:58:38.200 Repair Cafe in Berlin, and the Menda Repair Shop sits 0:58:38.200 --> 0:58:39.800 within the Sustainability Village. 0:58:39.880 --> 0:58:41.480 The Sustainability Village. 0:58:41.200 --> 0:58:44.439 Is a particular zone several thousand square meters in Hall 0:58:44.520 --> 0:58:46.520 two where you can go and listen to all of 0:58:46.520 --> 0:58:50.680 our exhibitors talking about sustainability, world experts and sustainability talking 0:58:50.720 --> 0:58:53.640 on the sustainability stage. And within that there's a Menda 0:58:53.720 --> 0:58:56.840 Repair shop where I think predominantly local people, right, I 0:58:56.840 --> 0:58:59.200 don't expect people have taken the plane with their washing machine, 0:58:59.280 --> 0:59:02.920 but Berliners and German people and maybe some people have 0:59:02.920 --> 0:59:05.320 come from Europe can bring their hair dryers, gaming consoles, 0:59:05.320 --> 0:59:07.520 you know, small things they might bring that are broken 0:59:07.600 --> 0:59:09.040 or it needed a bit of a TLC and they 0:59:09.040 --> 0:59:10.760 can take them to the Menda repair shop right there. 0:59:10.800 --> 0:59:13.080 And then can you give us a sneak peak of 0:59:13.120 --> 0:59:14.840 what's to come for next year? 0:59:15.280 --> 0:59:15.480 Well? 0:59:15.480 --> 0:59:18.000 Next year is the one hundredth year obviously of EFO, 0:59:18.080 --> 0:59:20.200 so it's going to be truly enormous. I think one 0:59:20.200 --> 0:59:22.000 of the things we haven't focused on so much this 0:59:22.080 --> 0:59:24.680 year is the outside area, which at Messer Berlin we've 0:59:24.680 --> 0:59:29.080 got a tremendous kind of opportunity to use a fantastic garden. Generally, 0:59:29.080 --> 0:59:31.720 thing ascross the weather is okay, you'll see a lot 0:59:31.760 --> 0:59:34.000 of more use of the outdoor space. 0:59:34.000 --> 0:59:35.960 I don't want to give too much away, but in 0:59:36.040 --> 0:59:36.880 terms of a kind. 0:59:36.720 --> 0:59:39.720 Of festival vibe, if you like concerts and things like that, 0:59:39.800 --> 0:59:41.960 you'll see us majoring on that. And I think just 0:59:41.960 --> 0:59:43.680 being the one hundredth year, you'll see also a lot 0:59:43.720 --> 0:59:45.919 more activations within. 0:59:45.720 --> 0:59:47.200 And in and around the city of Berlin. 0:59:47.920 --> 0:59:50.560 As you've organized this and talked to these companies and 0:59:50.640 --> 0:59:52.680 kind of gotten sneak peaks of what they're going to 0:59:52.720 --> 0:59:56.360 show off anything that's really kind of caught your eye. 0:59:56.880 --> 0:59:59.160 Well, look, I think the thing is with technology, there 0:59:59.200 --> 1:00:01.440 are periods where, you know, sort of like if you 1:00:01.440 --> 1:00:03.760 look at when the advent of the smartphone happened, right, 1:00:03.880 --> 1:00:06.440 all the technology is suddenly left right, And I think 1:00:06.440 --> 1:00:09.000 you're going to see that in the next year, probably 1:00:09.560 --> 1:00:10.720 to eighteen months with AI. 1:00:11.160 --> 1:00:11.440 Right. 1:00:11.600 --> 1:00:13.720 So, a lot of our big home appliance companies have 1:00:13.760 --> 1:00:14.480 been talking about. 1:00:14.280 --> 1:00:17.240 The Internet of Things and smart things and smart homes 1:00:17.240 --> 1:00:20.720 all these things. Now I don't think that's really, you know, 1:00:21.080 --> 1:00:22.040 really caught fire. 1:00:22.200 --> 1:00:24.560 I think with the advent of AI that you're. 1:00:24.440 --> 1:00:27.080 Going to see that enormously in the next year or two, 1:00:27.120 --> 1:00:29.720 and I think that will really power their businesses and 1:00:29.720 --> 1:00:31.920 obviously for one hundred and one hundred and one as 1:00:31.920 --> 1:00:32.640 we go along like that. 1:00:33.560 --> 1:00:38.040 And finally, let's talk Berlin for a moment. I don't 1:00:38.080 --> 1:00:40.680 think you're from here, but you probably know this city 1:00:40.720 --> 1:00:43.520 pretty well at this point. So what is Berlin all about? 1:00:43.640 --> 1:00:45.760 Yeah, well, I can't quite yet do the JFK. It 1:00:45.840 --> 1:00:47.800 could be nine in Berlin. I mean, you know, so 1:00:47.800 --> 1:00:49.240 I've been here for about a year now and I 1:00:49.680 --> 1:00:52.520 love it, you know, it's I'm from London and it's 1:00:52.800 --> 1:00:54.880 it's strange. It's got a lot of similarity to London, 1:00:55.080 --> 1:00:57.400 many many different types of areas within the city, a 1:00:57.400 --> 1:01:00.600 lot of vibrancy. You feel the history and you're wandering 1:01:00.600 --> 1:01:02.960 around and you just feel that kind of you know, 1:01:03.080 --> 1:01:04.240 intensity about the city. 1:01:04.280 --> 1:01:06.040 It really kind of lives and breathes. You really feel that. 1:01:06.240 --> 1:01:07.040 And IFA has. 1:01:06.880 --> 1:01:09.680 Been here in IFA is at Berlin Institute if you like, 1:01:09.720 --> 1:01:11.280 one of the first things that I did in my role, 1:01:11.400 --> 1:01:13.400 because I've partnered with the city and you can become 1:01:13.440 --> 1:01:15.920 a partner of the City of Berlin. And we've tried 1:01:16.000 --> 1:01:18.280 to set up, as I said, this platform Berlin Tech 1:01:18.280 --> 1:01:21.640 Week where we do various activations around the city. That 1:01:21.960 --> 1:01:25.400 Iconic Platz is and there's a Soho house in Berlin 1:01:25.480 --> 1:01:29.120 so doing things there. We've got a gaming afternoon at 1:01:29.160 --> 1:01:31.800 a place called Level Lvl. There's any of your listeners 1:01:31.800 --> 1:01:34.120 that know Berlin a little bit, a big gaming impouring 1:01:34.160 --> 1:01:34.680 where we're. 1:01:34.560 --> 1:01:35.480 Doing some things there. 1:01:35.520 --> 1:01:38.480 So we're really trying to make that close association with 1:01:38.520 --> 1:01:38.920 the city. 1:01:39.000 --> 1:01:40.439 You know, we have a really good advantage Berlin. 1:01:40.440 --> 1:01:42.800 It's one of those cities that really lends itself to 1:01:43.280 --> 1:01:45.320 you know, it would be a shame to not use Berlin. 1:01:45.920 --> 1:01:47.760 If someone wants to come for next year, do you 1:01:47.760 --> 1:01:48.600 already have the dates? 1:01:48.840 --> 1:01:51.000 Yes, it's the sixth to the tenth next year, so 1:01:51.080 --> 1:01:53.280 slightly later for your listeners that want to come from 1:01:53.320 --> 1:01:55.120 the US. I think there's no clash with Labour Day, 1:01:55.120 --> 1:01:57.920 which sometimes you know, stops people coming from the US. 1:01:58.560 --> 1:02:01.160 So yeah, sixth and tenth of September, Marketing and daries 1:02:01.200 --> 1:02:01.600 please come. 1:02:02.040 --> 1:02:05.080 Oliver Merlin, Managing director for EFA Management, Thanks so much 1:02:05.120 --> 1:02:05.880 for joining me today. 1:02:06.000 --> 1:02:07.560 Thanks very much. Be an absolute pleasure. 1:02:07.880 --> 1:02:08.200 All right. 1:02:08.240 --> 1:02:10.560 If you want to learn more about IFA twenty twenty 1:02:10.560 --> 1:02:13.040 three or plan your trip for twenty twenty four, go 1:02:13.080 --> 1:02:16.480 to my website for more information. Rich on Tech dot 1:02:16.560 --> 1:02:20.240 TV more rich On Tech show coming up right after this. 1:02:24.600 --> 1:02:28.920 Welcome back to rich on Tech. Rich DeMuro here talking 1:02:29.000 --> 1:02:32.520 technology at triple eight Rich one oh one eight eight 1:02:32.600 --> 1:02:36.760 eight seven four to two four one zero one and 1:02:36.840 --> 1:02:40.400 I'm told Green Day also German. Wow, the things you'll 1:02:40.480 --> 1:02:44.600 learn when you travel. Let's go to line three. Patty 1:02:44.840 --> 1:02:48.640 is in Santa Clarita, California, back home. 1:02:49.240 --> 1:02:52.320 Welcome to the show, Patty, Hi, thank you so much, 1:02:53.160 --> 1:02:56.000 so I'm hoping you can explain things in terms that 1:02:56.040 --> 1:02:59.040 I can understand, because I just don't get it. I 1:02:59.120 --> 1:03:02.040 got a new show because I went swimming with my 1:03:02.080 --> 1:03:07.080 old phone and my iPhone, and so I restored them backup, 1:03:07.680 --> 1:03:11.960 and none of my old text message threads came back. 1:03:12.680 --> 1:03:15.200 So I went to the Apple store and he was 1:03:15.240 --> 1:03:17.600 helping me out, and he said, it's something that needs 1:03:17.640 --> 1:03:19.840 to go to the next level because they can try 1:03:19.840 --> 1:03:22.960 to retrieve it from a different place that it gets stored. 1:03:23.400 --> 1:03:27.280 Even though I have my backups always on and I 1:03:27.360 --> 1:03:30.800 have my messages safe forever, they're no longer there. So 1:03:30.880 --> 1:03:33.360 I've had two people try to help me to try this, 1:03:33.520 --> 1:03:36.680 try this. Why didn't it back up? And how do 1:03:36.720 --> 1:03:38.680 I prevent this from happening in the future. 1:03:39.880 --> 1:03:41.560 Well, number one way to get them? 1:03:42.640 --> 1:03:45.160 Well there may be a way. So, okay, you got 1:03:45.160 --> 1:03:47.320 to explain number one, what happened to the old phone? 1:03:47.960 --> 1:03:50.360 Because phones, you know, the most of them are water 1:03:50.440 --> 1:03:52.760 resistant at this point, So what was it? An older device? 1:03:52.840 --> 1:03:53.080 Right? 1:03:53.560 --> 1:03:56.120 It was an older one. It was an iPhone eleven 1:03:57.160 --> 1:03:59.480 and I guess it was in the water for too long. 1:04:00.400 --> 1:04:02.160 Okay, that that can explain it. 1:04:02.200 --> 1:04:06.960 So it got Yeah, so I couldn't transfer from that phone. 1:04:07.920 --> 1:04:11.680 Okay. So most phones are water resistant for about thirty 1:04:11.760 --> 1:04:14.680 minutes in the water, so now they could last longer 1:04:14.720 --> 1:04:18.280 depending on the situation and how deep it is. But basically, 1:04:18.520 --> 1:04:21.040 the deeper the phone goes and the longer it's in 1:04:21.080 --> 1:04:23.840 there are the deeper it is, the shorter it's going 1:04:23.880 --> 1:04:26.080 to be okay, because it more pressure builds up on 1:04:26.120 --> 1:04:28.640 the phone. So that's what's happening there. So the phone 1:04:28.680 --> 1:04:30.720 was a total loss, Like they couldn't retrieve anything. 1:04:31.440 --> 1:04:34.560 I could not turn anything on, and it was not 1:04:34.960 --> 1:04:37.120 like thirty minutes. It was like at the most ten 1:04:37.160 --> 1:04:38.000 minutes in the water. 1:04:38.680 --> 1:04:40.680 But I tried. 1:04:41.800 --> 1:04:45.479 Yeah, okay, So how did you restore the new phone? 1:04:46.120 --> 1:04:47.280 To back it up? 1:04:47.440 --> 1:04:50.000 I mean went to back up from one of the 1:04:50.000 --> 1:04:52.840 previous backups, like July twenty first, I had a backup 1:04:52.920 --> 1:04:55.160 to like twenty eighth, there was a backup, okay, So 1:04:55.200 --> 1:04:59.120 we tried to life eight. Didn't happen, was it? 1:05:00.880 --> 1:05:01.120 Yeah? 1:05:01.760 --> 1:05:05.120 From iCloud everything okay, always keep that up. 1:05:05.760 --> 1:05:09.120 Okay, And so do you have now you have that 1:05:09.240 --> 1:05:13.200 in iCloud? Do you have the uh, let's see, do 1:05:13.240 --> 1:05:15.200 you do you ever connect your phone to the computer 1:05:15.240 --> 1:05:16.240 if you have a backup there. 1:05:17.280 --> 1:05:21.440 I do have a backup there. I didn't connect it 1:05:21.520 --> 1:05:25.320 to the computer, but I try to access my messages 1:05:25.360 --> 1:05:28.360 on iCloud and I couldn't find them there. There's no 1:05:29.120 --> 1:05:32.160 there's no icon for I message when I go to iCloud. 1:05:32.800 --> 1:05:34.720 Yeah, oh, I know. This is the this is the 1:05:34.720 --> 1:05:36.880 beauty of what Apple has done here. They've made this 1:05:37.480 --> 1:05:43.520 incredible messaging service that is incredibly frustrating. Yeah, because people 1:05:43.560 --> 1:05:45.760 don't know where their messages are. They don't know how 1:05:45.800 --> 1:05:48.080 to find them. They're not. You would think you could 1:05:48.120 --> 1:05:50.040 just go to iCloud dot com and they would all 1:05:50.040 --> 1:05:52.840 be there, but of course they're not. You would think 1:05:52.880 --> 1:05:54.520 that you would be able to just open up the 1:05:54.520 --> 1:05:57.120 backup that they do on your computer and find your messages. 1:05:57.320 --> 1:05:59.680 You cannot. You would think that they would allow a 1:05:59.720 --> 1:06:02.080 third party app to go in on your phone and 1:06:02.160 --> 1:06:06.120 download your messages for safe keeping. They do not. Now 1:06:06.320 --> 1:06:08.600 some of this is because of security reasons, but most 1:06:08.600 --> 1:06:11.680 of it is because of Apple's stubbornness. Here's what I think. 1:06:11.800 --> 1:06:16.160 Number one, do you have messages in iCloud enabled on 1:06:16.200 --> 1:06:21.000 your phone? That's my first question. I do, And are 1:06:21.040 --> 1:06:24.040 you okay? So have you gone to I have to 1:06:24.080 --> 1:06:27.240 remember how to do this. I've gotta. So if you 1:06:27.280 --> 1:06:29.400 go to your Apple I D and you go to 1:06:29.720 --> 1:06:34.640 iCloud and then show all messages, is that toggled. 1:06:34.240 --> 1:06:37.640 On on my phone? 1:06:37.880 --> 1:06:38.120 Yep? 1:06:39.040 --> 1:06:43.440 Yes, well it is now at least I mean I know, 1:06:43.560 --> 1:06:46.240 I know I had it. I'm so sure that I 1:06:46.360 --> 1:06:48.040 had it because I am and how much? 1:06:48.120 --> 1:06:50.960 Okay, can you go to your phone? Can you go 1:06:50.960 --> 1:06:52.640 to your phone right now and see that? Because I'm 1:06:52.680 --> 1:06:54.800 curious what it says about managed storage? 1:06:55.360 --> 1:06:55.640 Okay? 1:06:55.640 --> 1:06:56.440 Hold on, let me check. 1:06:56.720 --> 1:06:59.640 I guess my phone. Okay. So you go to settings 1:07:00.320 --> 1:07:03.840 and then iCloud. Okay, that's the thing at the top. 1:07:04.800 --> 1:07:05.840 Okay, let me find it. 1:07:06.080 --> 1:07:09.080 Okay, I mean Apple ID, it says, he says settings 1:07:09.160 --> 1:07:13.280 Apple ID at the top, and then iCloud okay, and 1:07:13.320 --> 1:07:17.840 then show all apps using iCloud click show all Yes, 1:07:17.880 --> 1:07:21.720 and now that okay. Now when you tap that, does 1:07:21.720 --> 1:07:24.600 it say sync this phone? And how much managed storage 1:07:24.640 --> 1:07:25.640 are you using? Up there? 1:07:26.360 --> 1:07:28.920 It says, yes, I think this sto managed storage? One 1:07:28.960 --> 1:07:30.640 point four do the bikes? 1:07:31.000 --> 1:07:38.080 Okay? So one point four gigs? I have nine gigs, which, yeah, 1:07:38.120 --> 1:07:42.520 so I'm not sure that your messages are are there. Right, 1:07:42.880 --> 1:07:45.480 Here's what here's what I recommend if you want to 1:07:45.520 --> 1:07:46.880 see if these are on there. There's a couple of 1:07:46.880 --> 1:07:48.800 things you do. Do you do you have an Apple computer? 1:07:49.720 --> 1:07:53.800 I do, okay, So on your Apple computer, there is 1:07:53.840 --> 1:07:56.000 the same thing. If you go into your settings and 1:07:56.040 --> 1:07:58.640 you can go into your messages and there is a 1:07:59.040 --> 1:08:02.480 little I a little selection that says messages in the cloud. 1:08:02.800 --> 1:08:05.400 You toggle that on and it will attempt to download 1:08:05.440 --> 1:08:08.520 all of your messages from iCloud to your computer. That's 1:08:08.600 --> 1:08:12.520 one way. The other way. The other way is there's 1:08:12.560 --> 1:08:15.360 an app called Amazing, and this is a paid app, 1:08:15.400 --> 1:08:17.479 so it's gonna cost you some money, but I think 1:08:17.520 --> 1:08:20.519 it's about maybe thirty bucks. But you can download that 1:08:20.720 --> 1:08:22.679 and you can take that backup that you have from 1:08:22.680 --> 1:08:26.120 your computer and you can have this app analyze it 1:08:26.560 --> 1:08:30.800 and see if those messages are there. So that's another way, 1:08:31.439 --> 1:08:33.519 but I would only do that as your last resort. 1:08:33.560 --> 1:08:33.680 Now. 1:08:33.720 --> 1:08:36.840 The other thing you can do is you can go 1:08:36.880 --> 1:08:39.600 to something like an iPad and try to toggle on 1:08:39.760 --> 1:08:42.280 and off the messages in the cloud and see if 1:08:42.320 --> 1:08:46.680 they show up. But this is this is I'm telling you, 1:08:46.800 --> 1:08:50.840 it's not just you, Patty, there is no easy way 1:08:50.840 --> 1:08:52.880 to do this, and so I'm trying to explain it 1:08:52.880 --> 1:08:55.639 in the simplest terms. But these things are locked away 1:08:55.640 --> 1:08:57.840 in a system that nobody knows how to access. And 1:08:57.880 --> 1:09:00.200 I love the Apple said, you know the escalation all 1:09:00.200 --> 1:09:02.960 this stuff like, I'm not really sure what that means, 1:09:03.600 --> 1:09:06.320 but you know, these are the places that you can 1:09:06.320 --> 1:09:08.200 look for these. But it sounds like you've got a 1:09:08.200 --> 1:09:12.080 gig of messages and I'm not sure how many messages. 1:09:12.120 --> 1:09:14.360 How long have you been using this new phone? 1:09:14.800 --> 1:09:16.120 Oh, just like a month? 1:09:17.040 --> 1:09:20.080 Okay. The other thing you can do is if you're 1:09:20.120 --> 1:09:22.160 still are you still on your iPhone? 1:09:22.400 --> 1:09:22.719 Yes? 1:09:23.479 --> 1:09:23.799 Okay. 1:09:24.120 --> 1:09:28.000 So if you go to iCloud okay, okay, and it 1:09:28.040 --> 1:09:30.320 says device backups. Do you see that? 1:09:31.560 --> 1:09:32.080 Get it again? 1:09:33.200 --> 1:09:38.000 It says device backups yes, and then it says iCloud backup. 1:09:38.040 --> 1:09:40.400 If you tap that, it should give you a list 1:09:40.439 --> 1:09:42.559 of the older phones. Do you see your old phone 1:09:42.560 --> 1:09:42.880 in there? 1:09:43.800 --> 1:09:44.200 I do? 1:09:45.200 --> 1:09:46.720 Okay? How many gigs is that? 1:09:47.640 --> 1:09:49.160 It says fourteen gigs? 1:09:49.439 --> 1:09:55.479 Okay, So there's a chance there's there's a chance that 1:09:55.520 --> 1:09:59.040 your messages are still in that backup. So if you 1:09:59.280 --> 1:10:02.639 try to restore you can either. I mean, I wouldn't 1:10:02.720 --> 1:10:04.519 want to do this, but you can try restoring that 1:10:04.600 --> 1:10:07.000 back to your phone and see if something got hiccuped 1:10:07.080 --> 1:10:11.960 during the transfer that's annoying. You should probably use an 1:10:12.040 --> 1:10:15.680 app like I amazing to extract that backup and then 1:10:15.800 --> 1:10:18.360 see if it can find the messages. But again it 1:10:18.439 --> 1:10:21.360 depends how valuable these messages are to you, because this 1:10:21.439 --> 1:10:23.559 is a lot of work, and it may be worth 1:10:23.560 --> 1:10:25.920 it to just kind of, you know, say this didn't 1:10:25.920 --> 1:10:32.240 work out and it's unfortunate. But it's definitely frustrating, that's 1:10:32.280 --> 1:10:35.599 for sure. It's one of those things where I wish 1:10:35.600 --> 1:10:37.880 I had a simple way. People ask me all the time, 1:10:37.920 --> 1:10:39.920 how do I back up my eye messages? How do 1:10:39.960 --> 1:10:42.320 I print them out? How do I do all this stuff? Yes, 1:10:42.439 --> 1:10:45.360 third party programs can help you do it, but they 1:10:45.360 --> 1:10:48.759 are still not perfect, and they're expensive and they cost money, 1:10:48.800 --> 1:10:52.120 and they may not work. But the I Amazing is 1:10:52.240 --> 1:10:54.280 probably your best bet if you want to try to 1:10:54.840 --> 1:10:58.240 extract these messages from the old backup. Thanks so much 1:10:58.240 --> 1:11:00.519 for the call today, appreciate it. Sorry that happened. I 1:11:00.520 --> 1:11:02.760 think you were doing the right thing. You had the 1:11:02.800 --> 1:11:04.880 backup on you had I message on you had the 1:11:04.920 --> 1:11:08.240 I message in the cloud on, but somehow this all 1:11:08.280 --> 1:11:13.200 got lost and it just shouldn't happen that way. Speaking 1:11:13.240 --> 1:11:16.160 of text messages, you are going to be getting an 1:11:16.200 --> 1:11:21.680 emergency test message very soon. FEMA and the FCC are 1:11:21.720 --> 1:11:25.400 conducting a test of the emergency alert system. If you 1:11:25.840 --> 1:11:28.640 are in the Los Angeles well, this is nationwide, but 1:11:29.200 --> 1:11:31.760 my point is if you are if you were in 1:11:31.800 --> 1:11:34.400 the Los Angeles area over the past couple of weeks 1:11:34.439 --> 1:11:37.680 when we had the earthquakes and the tropical storm and 1:11:37.720 --> 1:11:41.240 the hurricane, you got a lot of these wireless alerts, 1:11:41.640 --> 1:11:44.360 so you're pretty familiar with them. But FEMA's going to 1:11:44.400 --> 1:11:47.439 do a nationwide test and this will be sent to 1:11:47.600 --> 1:11:51.240 all cell phones in English and Spanish. They're also going 1:11:51.280 --> 1:11:55.400 to broadcast it on radio and TVs nationwide. This is 1:11:55.439 --> 1:12:00.599 the third and seventh test issued nationwide, so the third 1:12:00.640 --> 1:12:04.040 for the wireless emergency alerts, the seventh for the the 1:12:04.040 --> 1:12:06.439 one on TV, and basically they're just trying to make 1:12:06.479 --> 1:12:08.800 sure this all works. I have a feeling it does, 1:12:08.880 --> 1:12:12.200 and we're very familiar with it. But again, uh oh, 1:12:12.240 --> 1:12:14.439 I should probably tell you the date October fourth, Did 1:12:14.479 --> 1:12:16.760 I tell you that the message is going to say 1:12:16.760 --> 1:12:19.160 this is a test. It's gonna appear for thirty minutes. 1:12:19.520 --> 1:12:22.320 It'll appear for a minute on TV and cable and radio. 1:12:22.880 --> 1:12:24.640 But again, if you want to put it in your 1:12:24.640 --> 1:12:28.599 calendar October fourth, hopefully they'll do it when we're asleep. 1:12:28.680 --> 1:12:31.760 That would be very, very cruel. Hopefully it's during the day. 1:12:31.800 --> 1:12:34.479 But no matter what, even when you know this is coming, 1:12:35.120 --> 1:12:38.720 it still makes you jump because it's so jarring. You're 1:12:38.760 --> 1:12:40.519 listening to rich on Tech. Give me a call if 1:12:40.520 --> 1:12:43.400 you have a question about technology at triple eight rich 1:12:43.439 --> 1:12:46.080 one O one eight eight eight seven four to two 1:12:46.680 --> 1:12:52.280 four one zero one. Welcome back to rich on Tech. 1:12:52.400 --> 1:12:56.200 Rich to bureau here hanging out with you talking technology. 1:12:56.240 --> 1:12:57.840 This is the show where I talk about the tech 1:12:57.880 --> 1:12:59.920 stuff I think you should know about. It's also the 1:13:00.080 --> 1:13:03.240 place where I answer your questions. You can find me 1:13:03.320 --> 1:13:09.160 online at rich on Tech, on Instagram, Twitter, slash x, Facebook, 1:13:09.680 --> 1:13:12.400 or you can go to rich on Tech dot TV. 1:13:12.960 --> 1:13:16.599 Phone lines are open at one eight eight eight rich 1:13:16.760 --> 1:13:19.960 one oh one. That's eight eight eight seven four to 1:13:19.960 --> 1:13:24.000 two four to one zero one. You can also email me. 1:13:24.200 --> 1:13:28.480 Just go to rich on Tech dot TV hit contact. 1:13:29.000 --> 1:13:33.439 That's what a lot of folks are doing let's see. Yeah, 1:13:33.439 --> 1:13:38.200 I'm broadcasting live from Berlin, Germany, my first time here. 1:13:38.439 --> 1:13:42.240 I've had more pretzels than I could ever imagine, than 1:13:42.240 --> 1:13:45.599 you could ever imagine. I've had pretzels for breakfast, let's 1:13:45.640 --> 1:13:48.000 just put it that way. Yesterday I had a pretzel 1:13:48.040 --> 1:13:51.080 for lunch, a butter pretzel, which I'd never had before. 1:13:51.880 --> 1:13:55.840 And yeah, so it's it's been a good trip. Let's 1:13:55.880 --> 1:13:59.839 go to line three, Durango, Colorado, Downtown Brown. 1:14:00.400 --> 1:14:05.120 You're on with rich Well Dudaben. Hey, I want to 1:14:05.120 --> 1:14:08.320 ask you a question about if you're traveling to another 1:14:08.400 --> 1:14:11.479 country like your you want to take your own phone. 1:14:11.520 --> 1:14:13.360 Do you need to get a new SIM card or 1:14:13.400 --> 1:14:14.960 do you need to rent a phone or what's the 1:14:14.960 --> 1:14:15.720 best way to do it? 1:14:16.880 --> 1:14:20.400 Good question. So a couple of things you need to do. 1:14:20.880 --> 1:14:24.400 Number One, call your carrier. Start with that, because depending 1:14:24.400 --> 1:14:27.800 on your carrier, many of them either include some level 1:14:27.960 --> 1:14:31.400 of international calling these days, or they'll charge you ten 1:14:31.479 --> 1:14:33.200 dollars a day if you take your phone to a 1:14:33.200 --> 1:14:36.200 different country. Now, for some people they may say, okay, 1:14:36.320 --> 1:14:39.280 that sounds really easy. Just keep in mind the data 1:14:39.439 --> 1:14:43.599 is typically limited when you do that. I think it's 1:14:43.640 --> 1:14:46.559 easier to get what's called an eSIM, so if your 1:14:46.600 --> 1:14:50.519 phone supports it. An eSIM is basically something that you 1:14:50.640 --> 1:14:54.040 just activate from an app on your phone. My favorite 1:14:54.040 --> 1:14:58.800 app is called Rolo Ai r Alo. In fact, that 1:14:58.960 --> 1:15:01.519 is powering the show right now. This show is running 1:15:01.600 --> 1:15:05.600 off of an eSIM that I have purchased from them, 1:15:06.040 --> 1:15:08.960 so the data is going strong. It works well. And 1:15:09.000 --> 1:15:11.360 what you do is you buy that from your phone 1:15:12.000 --> 1:15:14.920 before you leave the country. So you download the Aerlow app. 1:15:15.280 --> 1:15:17.960 You type in the country or region that you're going to. 1:15:18.040 --> 1:15:20.600 You can you know, it's basically cheaper to buy it 1:15:20.640 --> 1:15:24.160 for the specific country than the region, and you type 1:15:24.200 --> 1:15:26.800 that in. It tells you what your plans are. It's 1:15:26.840 --> 1:15:29.720 usually pre paid. You you know, pay fifteen bucks for 1:15:30.120 --> 1:15:33.080 five gigs of data, it lasts for a week. Maybe 1:15:33.120 --> 1:15:36.640 you're paying fifty dollars for thirty days that you know, 1:15:36.680 --> 1:15:38.720 twenty gigs of data. Whatever it is. They give you 1:15:38.760 --> 1:15:42.680 the options. Once you purchase it, you then install it 1:15:42.720 --> 1:15:44.600 on your phone. And the way you install it is 1:15:44.640 --> 1:15:47.960 you just basically tap a link. It will install the 1:15:48.000 --> 1:15:51.479 SIM card, the eSIM and then you don't need to 1:15:51.520 --> 1:15:53.559 activate it until you get to the country that you're 1:15:53.560 --> 1:15:54.840 going to use it. And so once you get off 1:15:54.880 --> 1:15:57.360 the plane, what I do is I'll toggle off data 1:15:57.439 --> 1:16:00.280 roaming for my primary carrier, and that way I could 1:16:00.280 --> 1:16:02.680 still use Wi Fi calling and I'll get my texts 1:16:02.760 --> 1:16:06.000 through the Wi Fi and then you toggle on the 1:16:06.320 --> 1:16:08.519 eSIM and it will take a minute to kind of 1:16:08.520 --> 1:16:11.160 find the network and turn on and activate, and then 1:16:11.320 --> 1:16:15.759 you're good to go. Now, esimsically only work with data, 1:16:16.520 --> 1:16:19.559 but I just actually open the airlow app and now 1:16:19.560 --> 1:16:21.280 they give you a phone number two if you want, 1:16:21.680 --> 1:16:24.599 so you can also roam with a foreign phone number 1:16:24.600 --> 1:16:26.640 as well. Now I don't really think you need that 1:16:26.680 --> 1:16:28.559 because you can easily just turn on your Wi Fi 1:16:28.600 --> 1:16:31.519 calling and still get your phone calls through Wi Fi 1:16:31.560 --> 1:16:35.200 of course, and your text messages through Wi Fi as well. 1:16:35.800 --> 1:16:38.720 So it has gotten a lot easier to travel to 1:16:38.800 --> 1:16:42.360 different countries because of eSIMs, because of the way phones work, 1:16:42.439 --> 1:16:44.880 because of the roaming agreements. It used to be a 1:16:45.000 --> 1:16:48.080 very expensive, very prohibitive and phones just didn't work in 1:16:48.120 --> 1:16:52.000 different places. Now they work pretty much everywhere. Now. On 1:16:52.040 --> 1:16:53.920 a separate note, there's another way you could do it. 1:16:53.960 --> 1:16:56.400 You can get a hot spot. So I've been testing 1:16:56.439 --> 1:17:02.599 this hot spot called Solace five G. SOLS Solace five 1:17:02.720 --> 1:17:06.320 G hotspot and it looks like almost like a battery 1:17:06.400 --> 1:17:10.960 bank with a screen and this has its own SIM inside. 1:17:11.640 --> 1:17:13.400 And what you do is you go on their website 1:17:13.439 --> 1:17:15.760 and you just say where you're going to go, and 1:17:16.080 --> 1:17:18.880 you can buy data on this and it becomes your 1:17:18.880 --> 1:17:22.920 own personal hotspot. You can connect up to sixteen different devices. 1:17:23.000 --> 1:17:25.960 And I think what this is handy for is if 1:17:26.000 --> 1:17:29.800 you are traveling with a family or a group, it's 1:17:29.920 --> 1:17:33.240 much easier. Instead of buying everyone a simcard or an 1:17:33.280 --> 1:17:36.680 e SIM, you can just activate this, tell everyone to 1:17:36.720 --> 1:17:39.280 turn on their WiFi. You keep this in your backpack 1:17:39.320 --> 1:17:43.400 and everyone can hotspot off of this. So they would 1:17:43.439 --> 1:17:46.400 connect to the Wi Fi on this little device and 1:17:46.960 --> 1:17:50.759 the battery has lasted pretty long. It's also a battery 1:17:50.800 --> 1:17:54.479 bank as well. So the plans. Now, the downside to 1:17:54.560 --> 1:17:56.680 this Solas five G is that you have to go 1:17:56.760 --> 1:18:01.840 with their plans. And it's easier because it's simple, but 1:18:02.040 --> 1:18:03.680 you know it's going to cost you a little bit more. So, 1:18:03.800 --> 1:18:07.479 convenience always comes with a cost, and that's what this 1:18:07.560 --> 1:18:10.439 gives you a lot of convenience. It works everywhere you 1:18:10.479 --> 1:18:12.400 can purchase one plan, you can go to a bunch 1:18:12.400 --> 1:18:16.200 of different countries, and the data lasts, let's see by 1:18:16.200 --> 1:18:19.200 the month, the day, or the gigabyte, and so they 1:18:19.200 --> 1:18:21.080 have a whole bunch of plans that you can purchase. 1:18:21.479 --> 1:18:23.680 I think it's actually really cool. If you have a 1:18:23.680 --> 1:18:26.839 bunch of devices like myself, If you bring a tablet, 1:18:26.960 --> 1:18:30.080 a laptop, a phone, you know you can connect them 1:18:30.080 --> 1:18:32.519 all to this device and it'll work no matter where 1:18:32.520 --> 1:18:33.959 you go. So you just throw it in your backpack, 1:18:34.200 --> 1:18:36.720 set it forget it now. Keep in mind, when you're 1:18:36.720 --> 1:18:38.720 in the hotel room most of the time you're going 1:18:38.800 --> 1:18:41.559 to get free Wi Fi. And in fact, around Europe 1:18:41.600 --> 1:18:45.440 and many other countries, free Wi Fi is pretty ubiquitous, 1:18:45.680 --> 1:18:49.120 so you probably need less data than you think. I'm 1:18:49.120 --> 1:18:51.439 looking at the data eSIM that I bought. I bought 1:18:51.479 --> 1:18:55.080 a twenty gigabyte card and I've only used about fourteen 1:18:55.280 --> 1:18:57.400 on my phone that I was using a lot. I 1:18:57.439 --> 1:18:59.240 told you I was testing the pixel fold. I mean 1:18:59.280 --> 1:19:02.639 I was using that a lot. Oh one pro tip 1:19:03.040 --> 1:19:05.520 you want to turn off if you're backing up your photos, 1:19:06.200 --> 1:19:08.800 especially through Google Photos or these other apps. You want 1:19:08.840 --> 1:19:13.080 to turn off roaming. Do not back up your pictures 1:19:13.080 --> 1:19:17.200 while you're roaming, and maybe turn off data backups completely 1:19:17.600 --> 1:19:20.439 unless you're on Wi Fi. So there's an option in 1:19:20.479 --> 1:19:23.720 the settings to turn off cellular data backups on all 1:19:23.760 --> 1:19:26.879 these apps that back up your photos. You're on vacation 1:19:27.479 --> 1:19:29.559 or you're on a trip, you're taking a lot of pictures. 1:19:29.600 --> 1:19:31.760 If your phone is uploading all of those pictures in 1:19:31.800 --> 1:19:33.840 real time, not only is it going to burn through 1:19:33.840 --> 1:19:38.000 your battery instantly, but it's also going to burn through 1:19:38.000 --> 1:19:41.679 your data really really fast. So those are a couple 1:19:41.720 --> 1:19:43.519 of the options that you have. They used to have 1:19:43.520 --> 1:19:46.400 another option where you could rent one of these Solas 1:19:46.439 --> 1:19:49.480 five G type devices and you can rent a hotspot. 1:19:49.920 --> 1:19:52.360 A lot of times, they are not doing that anymore. 1:19:52.360 --> 1:19:54.400 A lot of the companies that were renting them have 1:19:54.439 --> 1:19:57.080 gone out of business because data has gotten so cheap 1:19:57.479 --> 1:20:01.200 and eSIMs have gotten so easy, and finally, Downtown Brown, 1:20:01.560 --> 1:20:03.760 like you said, the other thing you can do is 1:20:03.920 --> 1:20:07.559 just buy a real SIM card and pop that into 1:20:07.560 --> 1:20:10.879 your phone. And so you could typically at the airport 1:20:11.000 --> 1:20:14.240 they'll have people selling SIM cards and they will help 1:20:14.280 --> 1:20:17.040 you pop that into your phone. I think that's a 1:20:17.080 --> 1:20:20.760 little tricky because not every phone is unlocked. Not every 1:20:20.800 --> 1:20:23.280 phone works in every place, not every SIM card will 1:20:23.280 --> 1:20:26.320 work on your phone. So to me, I think the eSIM, 1:20:26.320 --> 1:20:29.559 if your phone supports it, is really the surefire way. 1:20:29.720 --> 1:20:31.720 And I will tell you from experience. I don't want 1:20:31.720 --> 1:20:34.599 to put my mom on a blast here, but she 1:20:34.800 --> 1:20:39.000 went to Germany a while ago and she was able 1:20:39.040 --> 1:20:43.880 to activate her eSIM herself. And so it was one 1:20:43.920 --> 1:20:45.919 of these things where I was a little bit concerned 1:20:46.200 --> 1:20:47.559 because I set her up with it and I said, 1:20:47.560 --> 1:20:48.800 all you have to do is activate it when you 1:20:48.840 --> 1:20:51.599 get to the place you're going. And sure enough, it 1:20:51.640 --> 1:20:54.040 worked just fine, and it worked for her when people 1:20:54.040 --> 1:20:56.360 in her group could not figure out their text or 1:20:56.360 --> 1:20:59.240 their their data. So that was pretty cool. Great question. 1:20:59.280 --> 1:21:04.200 Thanks for calling from Durango, Colorado. Today. Let me tell 1:21:04.240 --> 1:21:07.040 you about Google. This was a very popular story I 1:21:07.080 --> 1:21:09.720 did on TV and I think you probably want to 1:21:09.720 --> 1:21:12.040 know about it. Google has this new feature that lets 1:21:12.040 --> 1:21:16.080 you remove your personal information from their Google Search results. 1:21:16.479 --> 1:21:19.280 This is information like your phone number, your email, your 1:21:19.320 --> 1:21:22.120 home address. Just go ahead and search yourself. You'll find 1:21:22.200 --> 1:21:25.040 all kinds of results with your personal information in it. 1:21:25.360 --> 1:21:28.120 Now Google is making it much easier to get this 1:21:28.439 --> 1:21:31.600 out of their search results. Now I say that specifically, 1:21:31.920 --> 1:21:34.639 it does not delete it from the website that posted it, 1:21:34.920 --> 1:21:36.760 but it makes it a lot tougher for people to 1:21:36.840 --> 1:21:39.040 find it because it's not going to show up when 1:21:39.080 --> 1:21:42.360 someone searches your name and address or phone number, and 1:21:42.439 --> 1:21:45.040 it won't show up in those search results. So this 1:21:45.120 --> 1:21:49.200 is a free service. It's called Results about You. Google 1:21:49.280 --> 1:21:52.840 introduced it last year. It was much more complicated. Now 1:21:52.880 --> 1:21:56.720 it is much easier. Google will actually once you tell 1:21:56.760 --> 1:21:59.160 them your name, your phone number, your address, your email. 1:21:59.280 --> 1:22:01.559 You can put in multi variations. I know you have 1:22:01.640 --> 1:22:04.400 to trust Google to give them that information, but they 1:22:04.400 --> 1:22:06.000 say they're not going to use it for anything else. 1:22:06.280 --> 1:22:08.320 But once you put that information in there, it will 1:22:08.360 --> 1:22:11.280 search the web on a daily basis to see if 1:22:11.360 --> 1:22:14.040 new sites pop up with your info, and if it does, 1:22:14.120 --> 1:22:16.000 it'll send you an alert and you can say, oh, 1:22:16.080 --> 1:22:18.600 can you get rid of that? And they will in 1:22:18.680 --> 1:22:21.639 many cases take it down, not all cases, but in many. 1:22:22.000 --> 1:22:24.439 So here's how you do this. Open up the Google 1:22:24.439 --> 1:22:27.799 app on your phone, iOS or Android, tap your profile 1:22:28.120 --> 1:22:31.080 icon in the upper right hand corner, and then select 1:22:31.200 --> 1:22:34.240 the option for Results about You. It'll say that in 1:22:34.280 --> 1:22:36.600 the menu You follow the steps to put in your 1:22:36.640 --> 1:22:38.840 personal information, and then you sit back and you wait. 1:22:39.240 --> 1:22:41.599 Google will send you an alert when it has crawled 1:22:41.600 --> 1:22:43.840 the web for your information, and it will say do 1:22:43.840 --> 1:22:46.160 you want us to remove these? You select the ones 1:22:46.200 --> 1:22:48.360 that you want to remove, and you press submit and 1:22:48.400 --> 1:22:50.519 Google will send you an email letting you know if 1:22:50.560 --> 1:22:53.080 they've removed them or not. This is not the end 1:22:53.080 --> 1:22:56.120 all to get your personal information off the internet, but 1:22:56.200 --> 1:22:58.679 it is a very good step in the right direction 1:22:59.320 --> 1:23:02.080 of of cleaning up some of that mess that you 1:23:02.080 --> 1:23:04.680 see on all these people find our websites. Again, it's 1:23:04.720 --> 1:23:06.439 not going to take it down off of those, but 1:23:06.479 --> 1:23:08.400 it will take it off Google search results, which is 1:23:08.439 --> 1:23:11.320 where ninety nine percent of people look when they're starting 1:23:11.320 --> 1:23:14.320 a search for someone. So again this is called Google 1:23:14.439 --> 1:23:17.320 Results About You. If you want those step by step 1:23:17.320 --> 1:23:20.560 instructions one more time, I've posted them to my Instagram. 1:23:21.040 --> 1:23:24.160 Just find me at rich on Tech and the post 1:23:24.200 --> 1:23:28.840 says do this today to protect your personal information, very 1:23:28.960 --> 1:23:32.000 very easy. Got a ton of feedback from folks. Many 1:23:32.040 --> 1:23:34.960 were skeptical, but many said rich It took me a 1:23:34.960 --> 1:23:36.880 couple of days, but it worked. I got a lot 1:23:36.880 --> 1:23:39.320 of my data off of there you are listening to 1:23:39.680 --> 1:23:42.200 Rich on Tech. The phone number to call in is 1:23:42.280 --> 1:23:46.160 triple eight Rich one oh one eight eight eight seven 1:23:46.320 --> 1:23:49.559 four to two four to one zero one more rich 1:23:49.640 --> 1:23:56.479 on Tech coming your way from Berlin, Germany. Welcome back 1:23:56.479 --> 1:24:01.000 to rich on Tech. Rich DeMuro here at talking technology 1:24:01.120 --> 1:24:06.120 with you. Let's go to UH line to Sylvie in 1:24:06.400 --> 1:24:09.120 San Diego, California. Sylvie, you're on with Rich. 1:24:10.640 --> 1:24:14.880 I'm wondering about a recommendation for a video doorbell. The 1:24:15.000 --> 1:24:19.200 only one I'm really familiar with is ring, and then 1:24:19.240 --> 1:24:22.679 I'd also would like to plug in somehow to hear 1:24:22.720 --> 1:24:25.519 it upstairs when the doorbell rings. 1:24:28.000 --> 1:24:30.200 Okay, well it sounds like you want to ring, because 1:24:30.240 --> 1:24:34.120 that's exactly what they do. I think ring. They invented 1:24:34.160 --> 1:24:37.760 this genre of doorbells, and I still think they are 1:24:37.800 --> 1:24:42.120 one of the best. So okay, there you know some 1:24:42.280 --> 1:24:46.400 people you know. It depends kind of depends what ecosystem 1:24:46.400 --> 1:24:48.639 you're in. Are Do you have any smart home products? 1:24:50.720 --> 1:24:52.439 Yes, like what. 1:24:54.240 --> 1:25:01.639 Sonos We have another door bell, but I can't hook 1:25:01.720 --> 1:25:03.720 up to it, so I want to replace it. 1:25:04.840 --> 1:25:06.519 And what do you mean you can't hook up to it. 1:25:07.760 --> 1:25:10.880 On my phone? For some reason? Only my husband can 1:25:10.960 --> 1:25:13.799 hook up to it, and it doesn't have the option 1:25:14.280 --> 1:25:18.120 of it doesn't ring, so if I don't have my 1:25:18.280 --> 1:25:19.920 phone near me, I don't hear it. 1:25:20.760 --> 1:25:21.960 Yeah, that's definitely a problem. 1:25:22.040 --> 1:25:24.240 Ring on my phone. It only rings on his. 1:25:26.840 --> 1:25:28.840 Now, do you want to do hardwired or do you 1:25:28.880 --> 1:25:29.800 want to do wireless? 1:25:32.640 --> 1:25:35.439 Probably wireless. I don't think we have the wiring. 1:25:36.520 --> 1:25:39.679 Okay, I think the ring is probably your best bet. 1:25:40.120 --> 1:25:42.920 The main thing is that you're probably going to have 1:25:43.000 --> 1:25:48.120 to subscribe to their basic service, which is I think 1:25:48.160 --> 1:25:51.439 it's anywhere between twenty to forty dollars a year at 1:25:51.439 --> 1:25:53.479 this point. I know everyone has raised prices, so i'd 1:25:53.479 --> 1:25:55.519 have to I have to check to see what the 1:25:55.520 --> 1:25:57.960 price is at this point. But what I like about 1:25:57.960 --> 1:26:01.720 the ring doorbell is it simple. It's ubiquitous. You know 1:26:01.720 --> 1:26:03.240 a lot of people have them, so there's a lot 1:26:03.280 --> 1:26:06.200 of them out there. They work well, They work across 1:26:06.320 --> 1:26:09.479 multiple phones, so if your husband wants to check it 1:26:09.520 --> 1:26:11.400 on his phone, you want to check it on your phone, 1:26:11.439 --> 1:26:14.439 you can do that. You can keep it pretty secure 1:26:14.479 --> 1:26:17.920 because they enable a two factor by default, which means 1:26:18.439 --> 1:26:21.280 other folks can't look at what's happening on your doorbell 1:26:21.520 --> 1:26:23.960 and they have that chime. So if you want to 1:26:24.000 --> 1:26:28.320 have it ring upstairs where you want to be, that's 1:26:28.320 --> 1:26:29.640 a good way to do it. You just plug in 1:26:29.640 --> 1:26:31.880 the little chime, you hook it up. It's very very simple, 1:26:32.320 --> 1:26:34.120 activate it in the app, and now you can hear 1:26:34.160 --> 1:26:36.880 your doorbell anywhere in the home. It's funny because they 1:26:36.920 --> 1:26:38.640 didn't have that when it first came out. And when 1:26:38.640 --> 1:26:41.200 I first got this thing, I was like, wait a second, 1:26:41.640 --> 1:26:43.679 I have to have my phone, Like, what if there's 1:26:43.680 --> 1:26:45.320 like a babysitter in the house, how are they going 1:26:45.360 --> 1:26:47.640 to hear the doorbell? Not that I really want them 1:26:47.680 --> 1:26:50.840 opening the door, but you know what I mean, Yes, 1:26:51.200 --> 1:26:53.240 does that sound like something that will work? 1:26:54.160 --> 1:26:56.800 Yes, it does. I know Ring was sold and so 1:26:56.960 --> 1:26:59.799 I didn't know if it was still the same good company. 1:27:01.000 --> 1:27:04.400 Well yeah, I mean, look it's it's owned by Amazon now, 1:27:04.479 --> 1:27:07.920 so there is some debate over you know, and the 1:27:07.960 --> 1:27:10.880 founder recently left. So I mean that, you know, it 1:27:10.920 --> 1:27:13.519 tells you something. But I will tell you that I 1:27:13.600 --> 1:27:15.760 test a lot of stuff. I still think that the 1:27:15.800 --> 1:27:18.960 Ring video doorbell has some of the best features. It's 1:27:19.240 --> 1:27:22.479 the simplest and they, you know, as much as they 1:27:22.479 --> 1:27:26.400 are now pushing the subscription side of things. More, I 1:27:26.439 --> 1:27:29.360 think that they've got a lot of accessories, They've got 1:27:29.360 --> 1:27:30.920 a lot of you know, and a lot of people 1:27:31.040 --> 1:27:32.640 using them, and so I think in a lot of 1:27:32.680 --> 1:27:35.240 different versions too, So it depends you can you can choose. 1:27:35.240 --> 1:27:37.120 You can go on their website and see all the 1:27:37.120 --> 1:27:39.519 different doorbells they have. They used to have one, but 1:27:39.640 --> 1:27:42.160 now they've got, you know, several doorbells. And the cool 1:27:42.160 --> 1:27:45.440 thing is too, is that it does work with Alexa, 1:27:45.600 --> 1:27:48.720 it does work with other items in sort of their 1:27:48.880 --> 1:27:52.400 their ecosystem is is huge at this point, and so 1:27:52.720 --> 1:27:55.160 you can get lights, you can get cameras, so you 1:27:55.200 --> 1:27:57.760 can build upon the video doorbell, which is of course 1:27:57.760 --> 1:28:00.599 what they want you to do. So the basic video 1:28:00.600 --> 1:28:03.920 doorbell looks like it's about seventy bucks. They go up 1:28:03.960 --> 1:28:07.000 to one hundred and sixty. The new one is the 1:28:07.120 --> 1:28:10.240 video Doorbell four and those are the wireless ones. And 1:28:10.280 --> 1:28:14.800 what I recommend pro tip is to get two batteries 1:28:15.320 --> 1:28:17.960 so that you can swap out the battery without having 1:28:17.960 --> 1:28:20.320 to wait to recharge. And I can't take credit for 1:28:20.360 --> 1:28:22.320 that idea. What's up? 1:28:23.080 --> 1:28:24.880 Well, I was going to ask you you can put 1:28:24.880 --> 1:28:28.639 them anywhere you don't need a power source because their 1:28:28.720 --> 1:28:32.599 battery yep, rechargeable. 1:28:32.000 --> 1:28:35.960 Exactly, yep, yep. Now I wish the battery recharged faster, 1:28:36.000 --> 1:28:38.599 and I wish to recharge with USBC. Maybe the new 1:28:38.640 --> 1:28:41.160 ones do, but mine does not. But I can't take 1:28:41.200 --> 1:28:43.680 credit for the two battery set up. That was my 1:28:43.760 --> 1:28:46.479 friend Brian when he came over and he said, hey, 1:28:46.840 --> 1:28:48.639 you know, I said, oh, my ring. The only thing 1:28:48.680 --> 1:28:51.120 is that you guys switched the battery out. Depending on 1:28:51.760 --> 1:28:55.519 the battery lasts anywhere between three and six months. Now 1:28:55.560 --> 1:28:58.040 that is a wide range, and it could last even 1:28:58.120 --> 1:29:03.120 less depending on how all often you have your device 1:29:03.200 --> 1:29:07.240 set to record, how long you're making these recordings, and 1:29:07.360 --> 1:29:11.360 also if your doorbells in direct sunlight, that will wear 1:29:11.360 --> 1:29:15.200 down the battery faster too, But in general you'll probably 1:29:15.240 --> 1:29:17.400 get around three to six months, depending on how much 1:29:18.200 --> 1:29:20.840 you're using this thing. I find that I get on 1:29:20.880 --> 1:29:22.760 the lower end. I would say probably at this point, 1:29:22.800 --> 1:29:25.200 I'm getting like two months. But my batteries are a 1:29:25.200 --> 1:29:28.240 little bit older, and I do have it. My car 1:29:28.280 --> 1:29:31.240 got hit outside my house. That was a story I 1:29:31.240 --> 1:29:34.439 told in this radio show. And of course, you know, 1:29:34.520 --> 1:29:36.160 I like to have my thing running a little bit 1:29:36.160 --> 1:29:39.120 more these days because of that incident where it did 1:29:39.120 --> 1:29:41.240 not record because I had it set to not record 1:29:41.240 --> 1:29:46.040 as much. Anyway, that's my problem, Sylvie, not yours. Are 1:29:46.080 --> 1:29:47.280 you excited for this doorbell? 1:29:48.040 --> 1:29:48.280 Yes? 1:29:49.080 --> 1:29:52.720 Yes, I think you'll like it all right. Thanks for 1:29:52.760 --> 1:29:55.439 the call, Sylvie. Check it out ring video doorbell and 1:29:55.479 --> 1:29:57.960 also get the chime and the secondary battery and I 1:29:58.000 --> 1:30:00.960 think you'll be set up pretty well. Coming up on 1:30:01.040 --> 1:30:03.960 the show, we are going to talk to Mark Vina. 1:30:04.360 --> 1:30:09.800 He is the principal analyst at his own company, tech 1:30:10.280 --> 1:30:13.680 smart Tech Research. Mark is a great guy. Met him 1:30:13.680 --> 1:30:17.120 this week at IFA. Very smart guy. We're gonna talk 1:30:17.160 --> 1:30:20.280 about the show. We're gonna talk about what Apple's doing. 1:30:20.560 --> 1:30:24.080 We're gonna talk about AI whole bunch of stuff coming up. 1:30:24.320 --> 1:30:31.719 Right here, you are listening to Rich on Tech. Welcome 1:30:31.760 --> 1:30:35.280 back to rich on Tech, Rich DeMuro on location here 1:30:35.320 --> 1:30:39.240 in Berlin at IFA twenty twenty three. We are on 1:30:39.320 --> 1:30:42.479 the show floor. Joining me now is Mark Vina, principal 1:30:42.520 --> 1:30:45.800 analyst at Smart Tech Research. Mark. Thanks so much for 1:30:45.880 --> 1:30:46.400 joining me. 1:30:46.640 --> 1:30:49.080 Rich, Thank you for having me all right. 1:30:49.120 --> 1:30:52.320 So, IFA twenty twenty three, this is my first year here. 1:30:52.640 --> 1:30:54.760 This is a large show, the only thing I really 1:30:54.760 --> 1:30:57.719 have to compare it to is CEES. How are they different? 1:30:58.560 --> 1:31:01.400 It's a tough compare because she yes, Obviously, it really 1:31:01.400 --> 1:31:03.920 caters to a US audience. It's a very much a 1:31:03.920 --> 1:31:07.120 B to B type of event, so consumers technically can't 1:31:07.120 --> 1:31:10.280 go to CEES. What I love about efan I've been 1:31:10.280 --> 1:31:13.000 coming here many years, is that it's got a tremendous 1:31:13.000 --> 1:31:16.240 international flavor, a lot of legacy. The show goes back 1:31:16.280 --> 1:31:17.280 to nineteen twenty four. 1:31:17.400 --> 1:31:19.479 The first color. 1:31:19.800 --> 1:31:23.320 Television was introduced here, the first European car radio was 1:31:23.320 --> 1:31:25.760 introduced here, So it really has kind of a not 1:31:25.760 --> 1:31:28.400 only an international flavor, but it has a strong entrepreneurial 1:31:28.640 --> 1:31:31.559 and innovative spirit. So not to say the cs IS 1:31:32.760 --> 1:31:34.960 doesn't have an equal level of innovation, but it really 1:31:35.040 --> 1:31:37.280 is a kind of different show because of the cultural 1:31:37.360 --> 1:31:38.720 international aspect of it. 1:31:39.040 --> 1:31:41.000 Yeah, they really play up the fact that it takes 1:31:41.000 --> 1:31:43.880 place in Berlin and also the public is allowed to 1:31:43.880 --> 1:31:45.400 come to this show, which is one of the biggest 1:31:45.439 --> 1:31:48.280 questions I get about CES every year. People see it 1:31:48.320 --> 1:31:49.760 on TV and they say can I go, And I 1:31:49.800 --> 1:31:53.400 say sorry, it's press only in analysts. What do you 1:31:53.400 --> 1:31:56.040 make of the fact that the public is invited here. 1:31:56.400 --> 1:31:59.160 I think that's a huge differentiator and I wish CES 1:31:59.200 --> 1:32:01.720 would do that, but they will. I think it's a 1:32:01.760 --> 1:32:03.760 great way to be able to see things in action. 1:32:03.880 --> 1:32:08.040 There's no substitute. Despite the Internet, despite surfing and exploring 1:32:08.040 --> 1:32:10.240 and getting information on the web, there's nothing like touching 1:32:10.240 --> 1:32:13.559 and feeling products. And for example, if you're interested in 1:32:13.560 --> 1:32:19.120 the smart appliance for your kitchen, seeing just the incredible breadth. 1:32:19.320 --> 1:32:21.880 Of products around here, there's no substitute. 1:32:21.320 --> 1:32:23.519 For seeing that in person and also being able to 1:32:23.600 --> 1:32:26.519 talk to someone immediately. So if you're on YouTube, if 1:32:26.520 --> 1:32:28.800 you're online, you're reading a whole bunch of stuff. But 1:32:28.880 --> 1:32:30.519 to be able to talk to someone from the company 1:32:30.520 --> 1:32:32.760 and ask the questions that you have to me as 1:32:32.800 --> 1:32:34.760 a journalist, I always find that invaluable. 1:32:34.960 --> 1:32:35.760 That's a huge deal. 1:32:35.840 --> 1:32:38.880 And in addition to that, I would also say competitive comparisons. 1:32:39.160 --> 1:32:41.040 So you can go to LG, you can go to 1:32:41.080 --> 1:32:43.559 with Samsung Boo if you can see Hire, which is 1:32:43.560 --> 1:32:46.559 obviously a big European brand out here, and actually see 1:32:46.600 --> 1:32:48.720 the different models that compete with each other in one 1:32:48.760 --> 1:32:50.120 exact in one location. 1:32:50.840 --> 1:32:53.720 How has this show changed over the years, because in 1:32:53.840 --> 1:32:55.880 years past. When I tell people about EPA, they say, yeah, 1:32:55.880 --> 1:32:58.519 it's a lot of appliances. Has that changed? 1:32:58.880 --> 1:32:59.639 It has changed. 1:32:59.640 --> 1:33:01.639 I'd be going to the show for about just five 1:33:01.720 --> 1:33:04.000 years and the show has evolved quite a bit. 1:33:04.560 --> 1:33:05.720 Now it has a. 1:33:05.720 --> 1:33:08.120 Very strong smart home flavor to it, a very strong 1:33:08.240 --> 1:33:12.160 smart home component to it. I would say focus on sustainability. 1:33:12.520 --> 1:33:15.000 Just about every vendor here is not only offering great 1:33:15.000 --> 1:33:18.720 technology products that solve real problems, but sustainability, which is 1:33:18.720 --> 1:33:22.200 a huge, huge deal Europe, is absolutely reflected in the 1:33:22.200 --> 1:33:24.280 products that you see here. So that's become a big, 1:33:24.320 --> 1:33:25.519 big tenant here. 1:33:25.800 --> 1:33:28.840 There's the irony of sustainability with you know, products that 1:33:28.880 --> 1:33:31.360 you throw out or you know, people don't repair their 1:33:31.400 --> 1:33:32.719 tech as much these days. 1:33:32.920 --> 1:33:35.439 That's exactly right, That's exactly right. And I think the 1:33:35.520 --> 1:33:36.519 thing that folks. 1:33:36.360 --> 1:33:40.439 Don't realize just we're talking about smart smart appliances, it's 1:33:40.479 --> 1:33:43.519 not just about convenience. The smart applying products, just to 1:33:43.560 --> 1:33:47.200 focus on that for a second, are incredibly efficient. I mean, 1:33:47.240 --> 1:33:50.400 without even ignoring the productivity advantages you get from the 1:33:50.439 --> 1:33:51.360 smart aspect of it. 1:33:51.400 --> 1:33:52.480 That it can do certain. 1:33:52.240 --> 1:33:56.280 Things with AI and other capabilities that are interesting. Now, 1:33:56.320 --> 1:33:58.519 if you're replacing a refrigerator at that's fifteen or twenty 1:33:58.600 --> 1:34:01.000 years old, You're going to see your savings and I 1:34:01.040 --> 1:34:04.040 would I would encourage people to check that out because 1:34:04.240 --> 1:34:06.719 it's just a huge opportunity that some people just don't appreciate. 1:34:07.080 --> 1:34:10.160 AI is obviously a big part of things. What do 1:34:10.160 --> 1:34:13.120 you make of the recent developments in AI? And do 1:34:13.160 --> 1:34:13.960 you see that here? 1:34:14.520 --> 1:34:15.080 Yes, you do. 1:34:15.640 --> 1:34:17.600 I think you see in a very smart and intelligent 1:34:17.640 --> 1:34:21.680 way here. Uh, the AI category I'm in love with. 1:34:22.080 --> 1:34:26.000 I think it offers enormous advantages and productivity benefits. 1:34:26.320 --> 1:34:28.000 There are aspects of AI that. 1:34:28.080 --> 1:34:30.800 Concern me a bit in terms of deep fakes and 1:34:30.840 --> 1:34:32.960 things like that that have obviously have a very negative 1:34:33.000 --> 1:34:36.320 connotation to it. But the AI thing is here to stay, 1:34:36.800 --> 1:34:38.760 and you see it actually integrated and a lot of 1:34:38.800 --> 1:34:41.200 different products that are very very practical. For example, I 1:34:41.200 --> 1:34:44.320 saw a demo the other day that they showed a 1:34:45.120 --> 1:34:48.479 robot vacuum that was intelligent enough to know that Let's 1:34:48.520 --> 1:34:50.800 say you it scanned your you gave it access to 1:34:50.840 --> 1:34:53.599 your email. Let's say you had a party the night 1:34:53.640 --> 1:34:56.639 before without you telling it, it would know the following 1:34:56.680 --> 1:34:58.280 day you know you had a party, so you probably 1:34:58.280 --> 1:35:00.840 want to get to the living room back. So that's 1:35:00.840 --> 1:35:03.439 a very very interesting productive way that you were seeing 1:35:03.560 --> 1:35:05.920 and doing. It's being integrated into products in a very 1:35:06.000 --> 1:35:06.679 useful manner. 1:35:06.960 --> 1:35:10.600 I would have never thought vacuum would want access to 1:35:10.640 --> 1:35:15.120 my email, but maybe my calendar. I'll start out slow now. 1:35:15.280 --> 1:35:17.240 One of the things that's really interesting about all of 1:35:17.280 --> 1:35:21.280 these tech trade shows is Apple. They pretty much don't 1:35:21.280 --> 1:35:23.479 attend in a big way with a booth or anything 1:35:23.520 --> 1:35:26.400 like that, but they really have an impact on every show. 1:35:27.080 --> 1:35:27.960 That's very interesting. 1:35:28.000 --> 1:35:30.599 You know, Apple does cast a very long shadow even 1:35:30.640 --> 1:35:32.080 when they're not here, they are here. 1:35:32.720 --> 1:35:33.840 It's hard not to. 1:35:33.800 --> 1:35:36.200 Go into a booth here, regardless of what the product 1:35:36.240 --> 1:35:39.200 is and not see that the vendor or fering the solution, 1:35:39.280 --> 1:35:41.800 regardless of what it is, is not compatible in the 1:35:41.840 --> 1:35:43.280 Apple ecosystem in some way. 1:35:43.320 --> 1:35:43.720 You have to be. 1:35:43.800 --> 1:35:44.960 It's almost like table stakes. 1:35:45.160 --> 1:35:47.080 If you're not part of the Apple ecosystem and you're 1:35:47.120 --> 1:35:50.840 not compatible in some way, you know pretty much you 1:35:50.880 --> 1:35:53.360 box yourself out from a pretty significant portion of the market. 1:35:53.400 --> 1:35:55.800 So even though they're not here, and by the way, 1:35:55.800 --> 1:35:58.120 there probably is Apple people here kind of checking things out. 1:35:58.200 --> 1:36:00.720 You know, they don't wear identification, But I am sure 1:36:00.760 --> 1:36:02.880 there are Apple pbo here because it's such. 1:36:02.760 --> 1:36:03.320 A big event. 1:36:03.680 --> 1:36:06.760 But every vendor here has an Apple element or an 1:36:06.760 --> 1:36:09.000 Apple attribute to their presence here at the show. 1:36:09.560 --> 1:36:11.760 Now, speaking of Apple, a couple of big changes. We 1:36:11.800 --> 1:36:14.759 have a big event coming up from them on September twelfth. 1:36:15.600 --> 1:36:18.200 USB C is rumored to be a major switch for 1:36:18.280 --> 1:36:21.080 the iPhone and also Apple Vision Pro. Will we get 1:36:21.120 --> 1:36:24.120 an update on that? First off, the USB C, what 1:36:24.200 --> 1:36:25.800 impact do you think that's going to have on the 1:36:25.840 --> 1:36:26.719 electronics world. 1:36:26.960 --> 1:36:28.880 Well, I can tell you for myself personally, They'll probably 1:36:28.920 --> 1:36:30.600 be about ten pounds worth of cable, so I'll be 1:36:30.640 --> 1:36:32.800 able to get out of my bag as we kiss 1:36:33.120 --> 1:36:35.280 Lightning the Lightning interface goodbye. 1:36:35.680 --> 1:36:36.559 You know again. 1:36:37.120 --> 1:36:39.280 I doubt that will be the only announcement they make 1:36:39.320 --> 1:36:42.400 as part of the iPhone fifteen refresh. There are rumors 1:36:42.439 --> 1:36:46.360 around a much better camera, a telescoping lens for better 1:36:46.439 --> 1:36:48.200 zooming quality that I'll be interesting to see. 1:36:48.280 --> 1:36:50.759 They're not going to go one hundred times like Samsung though, Oh. 1:36:50.800 --> 1:36:51.680 I doubt they'll do that. 1:36:52.080 --> 1:36:55.280 I think that's going to be interesting is that there 1:36:55.360 --> 1:36:57.920 is some rumors that the price points may be going up. 1:36:58.560 --> 1:37:03.240 They may be adding kind of a iPhone Pro ultra Moniker, 1:37:03.320 --> 1:37:06.080 which that's a translation for we can raise the price 1:37:06.120 --> 1:37:08.519 one hundred and two hundred dollars. So I know the 1:37:08.520 --> 1:37:11.519 Apple's not immune to inflation. It's probably infecting them that way. 1:37:11.560 --> 1:37:14.360 But they want to continue to innovate, of course, and 1:37:14.439 --> 1:37:16.680 I think they'll be bringing some interesting technology. And they 1:37:16.680 --> 1:37:19.400 have to because, as you know, the smartphone category is 1:37:19.439 --> 1:37:22.200 flattening out. They have a very strong presence in the 1:37:23.280 --> 1:37:25.680 high end part of the smartphone market, and the only 1:37:25.720 --> 1:37:27.960 way you maintain that presidency you have to continue to innovate. 1:37:28.800 --> 1:37:32.080 Apple Vision Pro this is there. They don't call it VR, 1:37:32.160 --> 1:37:35.240 but it's VR ar headset. You got a demo, I 1:37:35.240 --> 1:37:37.840 got a demo. It's pretty incredible. Do you think we'll 1:37:37.840 --> 1:37:40.639 get an update on the progress at this year's event. 1:37:41.400 --> 1:37:42.519 I think we'll see something. 1:37:42.640 --> 1:37:45.960 I think we'll get some type of feedback on how 1:37:45.960 --> 1:37:48.479 they're doing with developers. I mean, there's been some news 1:37:48.520 --> 1:37:53.400 reported recently that the developers who have gotten demo units 1:37:53.800 --> 1:37:56.000 are freaking out in a positive way over. 1:37:55.840 --> 1:37:57.200 What they get, what they can play with. 1:37:57.280 --> 1:38:00.639 Because I'll remind the audience here that Vision is a 1:38:00.800 --> 1:38:03.240 literally a spatial computer that sits on your head. This 1:38:03.320 --> 1:38:06.439 is not just an accessory like an Oculus quest or 1:38:06.479 --> 1:38:08.639 some of the other hear this out there. It's really 1:38:08.680 --> 1:38:10.759 meant to be a computer in many, many different ways. 1:38:11.160 --> 1:38:13.320 And when you're if you're a developer and you have 1:38:13.439 --> 1:38:17.400 access to that type of technology, the applications are. 1:38:17.160 --> 1:38:19.559 Just mind blowing in terms of what we'll see. 1:38:19.720 --> 1:38:22.600 So I suspect we'll probably get an update on the 1:38:22.680 --> 1:38:25.640 developer component to it that they announced at WWDC. 1:38:26.520 --> 1:38:32.240 Okay, back here to IFA, twenty six different halls, one 1:38:32.360 --> 1:38:36.320 hundred and thirty thousand square meters. There is a lot 1:38:36.360 --> 1:38:38.840 to see here? Is there any way to see it all? 1:38:39.600 --> 1:38:39.840 You know? 1:38:40.200 --> 1:38:42.080 The advice I give people who are lucky enough to 1:38:42.120 --> 1:38:43.839 come to this show is you have to almost treat. 1:38:43.680 --> 1:38:45.080 It like a trip to Disney World. 1:38:45.520 --> 1:38:47.200 You know, you've got the Magic Kingdom, you've got to 1:38:47.200 --> 1:38:48.600 have Cut Center, and then a. 1:38:48.640 --> 1:38:49.559 Number of other parks. 1:38:49.720 --> 1:38:51.519 You really can't knock it off from one day. 1:38:51.640 --> 1:38:53.840 All right, Now, maybe I'm nostalgic about, you know, the 1:38:53.920 --> 1:38:56.640 days of tech past, But because I was watching that 1:38:56.680 --> 1:39:00.720 movie BlackBerry, and then I watched Tetris. You've been doing 1:39:00.720 --> 1:39:02.639 this for a while. How do you think the tech 1:39:02.680 --> 1:39:04.479 industry has changed over the years. 1:39:05.120 --> 1:39:07.360 In some ways, it's different in many ways. It's rise 1:39:07.439 --> 1:39:10.240 and repeat, you know, from a technology standpoint. You know, 1:39:10.240 --> 1:39:12.320 when I walk around and I look at going to 1:39:12.360 --> 1:39:14.920 and see different products. You know, I was involved with 1:39:14.960 --> 1:39:18.080 a lot of the early consumer computers at Compac and 1:39:18.120 --> 1:39:21.479 at Dell years ago. And while the devices have gotten 1:39:21.520 --> 1:39:24.280 smaller and more efficient, the battery life have gotten longer. 1:39:24.479 --> 1:39:27.960 You know, silicon and silicon software is software. There's much 1:39:28.000 --> 1:39:30.280 more of a consumer flavor today than there was maybe 1:39:30.280 --> 1:39:34.439 twenty years ago with different products. So the consumerization of 1:39:34.479 --> 1:39:37.880 technology is much more prominent today than it was back 1:39:37.920 --> 1:39:38.400 in the day. 1:39:38.800 --> 1:39:42.479 Mark Vina, a principal analyst at Smart Tech Research. How 1:39:42.520 --> 1:39:43.799 can folks find your podcast? 1:39:44.000 --> 1:39:46.559 They can find me on my YouTube channel at a 1:39:46.560 --> 1:39:48.919 smart Tech Check podcast, Very very popular. 1:39:49.320 --> 1:39:50.800 Well, it's free, please. 1:39:50.720 --> 1:39:53.200 Sign up and you can find me on Twitter or 1:39:53.439 --> 1:39:55.360 x as it's now called at Marketing the Tech don 1:39:55.800 --> 1:39:56.120 All right. 1:39:56.080 --> 1:39:58.600 Mark, thanks so much for joining me today at IFA 1:39:58.920 --> 1:40:01.840 more Rich on Tech come in your way right after this. 1:40:06.520 --> 1:40:10.000 Welcome back to rich on Tech. Rich Demiro here closing 1:40:10.040 --> 1:40:14.519 out the show from Berlin, Germany, wanted to tell you 1:40:14.520 --> 1:40:17.360 about one product that I saw here that was pretty cool. 1:40:17.920 --> 1:40:20.400 A lot of people know it's getting a lot of 1:40:20.439 --> 1:40:22.479 press because it's kind of nice. You can turn your 1:40:22.520 --> 1:40:27.559 old speakers into Airplay compatible speakers. It's from a company 1:40:27.640 --> 1:40:30.680 named Eve. They make a bunch of smart home devices. 1:40:31.160 --> 1:40:36.200 They announce the Eve Play. So this adds Airplay two 1:40:36.280 --> 1:40:41.599 capabilities to existing speakers with digital and analog outputs. It 1:40:41.640 --> 1:40:47.880 has Wi Fi, Ethernet, optical coacs, and RCAA connectors, so 1:40:47.920 --> 1:40:51.440 that means that you can connect basically your old speakers 1:40:51.600 --> 1:40:55.240 and make them modern. So with Airplay too, you could 1:40:55.240 --> 1:40:57.920 do multi room audio. You can also pair them with 1:40:57.960 --> 1:41:01.400 HomePods and other Airplay speakers. This is going to go 1:41:01.439 --> 1:41:06.439 on sale November fourteenth, twenty twenty three. That's well, that's 1:41:06.479 --> 1:41:09.280 this year for one hundred and fifty bucks. This is 1:41:09.320 --> 1:41:14.680 called eve Play ev E. I've got a couple of 1:41:14.720 --> 1:41:17.400 things from Eve in the house. They were a big 1:41:17.439 --> 1:41:22.639 home kit producer and now they're doing everything with matter 1:41:23.439 --> 1:41:28.280 so that's the new smart home standard. Anyway, Eve Play. 1:41:28.280 --> 1:41:30.040 If you've got some old speakers you want to bring 1:41:30.120 --> 1:41:33.720 them into the modern world, you can do that with 1:41:33.800 --> 1:41:37.439 their new system. Gosh, I saw a lot of stuff 1:41:37.479 --> 1:41:39.519 I'm gonna I'll talk more about the products I saw 1:41:39.640 --> 1:41:41.880 next week because that'll give me time to put them 1:41:41.880 --> 1:41:44.559 on KTLA and then that way you can see video 1:41:44.640 --> 1:41:46.880 of these things. But I'm also going to post them 1:41:46.920 --> 1:41:48.760 to my social media as well. All right, let's get 1:41:48.760 --> 1:41:53.800 to the feedback segment. Let's see Paul says, Hey, Rich, 1:41:53.840 --> 1:41:56.799 I'm preparing for a cross country trip. I was wondering 1:41:56.880 --> 1:41:59.960 if you know of any route planning sites or app 1:42:00.120 --> 1:42:04.040 that would be good for identifying tourist attractions along possible 1:42:04.280 --> 1:42:05.280 routes for the trip. 1:42:05.400 --> 1:42:06.439 Oh, yes, I do. 1:42:08.120 --> 1:42:10.960 I did a story about this a couple years ago, 1:42:11.520 --> 1:42:13.400 and I've used a bunch of these apps. The first 1:42:13.479 --> 1:42:19.000 one is Roadsideamerica dot com. This will give you offbeat 1:42:19.160 --> 1:42:21.960 kind of things to find, you know, like the largest 1:42:22.000 --> 1:42:27.599 ball of twine. Then there's Atlas Obscura. This has twenty 1:42:27.600 --> 1:42:31.760 four thousand curious and unexpected places. You can get that 1:42:31.840 --> 1:42:36.760 on your phone as well. Atlas Obscura road Trippers is 1:42:36.800 --> 1:42:40.200 a good planning guide. They have three hundred extraordinary places. 1:42:41.280 --> 1:42:44.320 They also say they've been to these places, so they 1:42:44.360 --> 1:42:48.000 tell you a little bit more about that. Indispensable is 1:42:48.040 --> 1:42:52.200 an app called I Exit. This is an app that 1:42:52.280 --> 1:42:55.479 will tell you what's up ahead at the exit. So 1:42:55.520 --> 1:42:57.680 if you want to find that Krispy Kreme or that 1:42:57.800 --> 1:43:02.400 Chick fil A or that specific as food place, that cinnabon, 1:43:03.120 --> 1:43:06.600 this will tell you what's up ahead and the gas prices, 1:43:07.200 --> 1:43:08.920 so you may be able to save a couple of 1:43:08.920 --> 1:43:13.120 bucks just by stop at a gas station. That's you know, 1:43:13.200 --> 1:43:17.400 two exits ahead instead of one. And finally, another one 1:43:17.520 --> 1:43:24.479 is called Audio a u TiO. Kevin Costner actually had 1:43:24.479 --> 1:43:28.200 a hand in this app. This is ten thousand location 1:43:28.400 --> 1:43:31.960 based audio stories. So when you're driving through a place, 1:43:32.080 --> 1:43:35.080 it will give you little audio snippets of cool things 1:43:35.120 --> 1:43:38.480 that happened or the history or you know, interesting attractions. 1:43:38.520 --> 1:43:42.400 That's called Audio au TiO. Used to be called here 1:43:42.439 --> 1:43:45.000 here I believe, and now it's called audio. The other 1:43:45.080 --> 1:43:48.120 one I would I would tell you that's incredible and 1:43:48.120 --> 1:43:50.479 I've been using it on this trip well, and we 1:43:50.520 --> 1:43:52.519 talked about on the show we didn't interview, but it's 1:43:52.520 --> 1:43:55.920 called guide geek dot ai and if you want a 1:43:55.960 --> 1:43:58.880 really smart travel assistant to ask a bunch of stuff too. 1:43:59.400 --> 1:44:01.839 I have been using this all week here in Berlin 1:44:02.000 --> 1:44:04.680 and it is really really cool. So there you go. 1:44:05.120 --> 1:44:08.679 I'll put all those on the website as well. Let's see. 1:44:10.360 --> 1:44:13.280 Stephanie says, I'm currently going on a work related trip 1:44:13.280 --> 1:44:15.200 and we'll be leaving my children at the care of 1:44:15.240 --> 1:44:17.960 their nanny. Do you have any suggestions for a good 1:44:18.040 --> 1:44:20.760 discrete camera that has a long lasting battery for about 1:44:20.800 --> 1:44:26.479 two weeks? Stephanie, Well, I don't know. I guess I 1:44:26.479 --> 1:44:29.280 don't know if I can condone the spying on the nannycam, 1:44:29.400 --> 1:44:32.720 but if you have to, there's a website called spyguy 1:44:33.040 --> 1:44:37.320 dot com. Spy guy dot com. They made their name 1:44:37.360 --> 1:44:40.559 with a little camera thing that you can look for 1:44:40.640 --> 1:44:46.000 hidden cameras and airbnbs and it's called Scout. But they 1:44:46.040 --> 1:44:48.960 also sell a whole bunch of hidden cameras that you 1:44:48.960 --> 1:44:52.599 can prouse on their website again, spy guy dot com. 1:44:53.080 --> 1:44:56.080 All right, now for some comments, let's see. Oh gosh, 1:44:56.080 --> 1:44:58.880 so many. Greg says, I took your recommendation for the 1:44:58.920 --> 1:45:01.479 Google Pixel tablet on Amazon Prime Day. Thank you for 1:45:01.520 --> 1:45:06.519 the recommendation. It's my first tablet. I'm very happy. Okay, cool. 1:45:06.720 --> 1:45:11.160 The Google Pixel is their return to tablets. Tom says, hey, Rich, 1:45:11.240 --> 1:45:13.479 glad you had a safe journey to Berlin. I assume 1:45:13.520 --> 1:45:15.080 you went on United all the way. Did you have 1:45:15.160 --> 1:45:18.080 a chance to check out other carriers en route? Could 1:45:18.120 --> 1:45:20.320 you please tell me the name of that twelve South 1:45:20.439 --> 1:45:24.760 bluetooth transmitter for the airplane? Thank you, Tom. I did 1:45:24.800 --> 1:45:28.280 take United all the way very smooth. It was a 1:45:28.320 --> 1:45:31.680 connecting flight and I had no issues whatsoever. It was 1:45:32.040 --> 1:45:34.360 I love when that happens, when it was just literally 1:45:35.520 --> 1:45:39.559 comfortable from takeoff to landing both times and really really 1:45:39.600 --> 1:45:44.240 no issues whatsoever. Thank you United for that. It's called 1:45:44.280 --> 1:45:49.240 the twelve airfly by twelve twelve South airfly is the 1:45:49.280 --> 1:45:54.760 bluetooth transmitter. Let's see em says when you're talking about 1:45:54.800 --> 1:45:57.240 the Rob Thomas being from Germany, you said, where's my bell? 1:45:58.479 --> 1:46:00.960 But they had applause instead. We could hear the applause. 1:46:01.600 --> 1:46:05.360 H Bobo, that's that's you know what. Look when you're 1:46:05.400 --> 1:46:07.599 when you're doing a show from Berlin. We've got people 1:46:07.640 --> 1:46:09.920 all over the world doing this show right now coordinating. 1:46:09.960 --> 1:46:13.439 So I'm I'm just glad we got the show. But yeah, 1:46:13.439 --> 1:46:15.840 we're gonna we're gonna work on drops a little bit more. Bobo, 1:46:15.880 --> 1:46:18.600 I know likes doing them. We haven't really coordinated that 1:46:18.840 --> 1:46:20.960 so we will, we will coordinate more drops. 1:46:21.560 --> 1:46:21.720 Uh. 1:46:21.760 --> 1:46:24.360 Stephen says Rich, I listened to you all the time, 1:46:24.439 --> 1:46:27.760 but could you improve your show by pausing between sentences 1:46:27.760 --> 1:46:29.960 some silence and try to cut out. But you know 1:46:30.320 --> 1:46:34.720 and so well, but you know, so Stephen, you do 1:46:34.840 --> 1:46:38.719 the show. It's tough. I'm a TV guy. I'm learning radio, 1:46:38.880 --> 1:46:42.320 so you know. There you go. Jim says, hey, it's 1:46:42.360 --> 1:46:45.760 actually pronounced yeomen. Oh this was from last week. I 1:46:45.760 --> 1:46:50.000 said yeoman. I guess what does that mean? Yeomen yeoman. 1:46:51.240 --> 1:46:56.040 That means uh, a servant in a royal or noble household. Okay, oh, 1:46:56.080 --> 1:46:58.679 someone called me a yeoman. I called a yeoman. It's 1:46:58.680 --> 1:47:05.160 a yeoman. Thanks for that. Let's see. Ron says, I 1:47:05.200 --> 1:47:08.640 have a Note on my Samsung nine. I'm disappointed that 1:47:08.680 --> 1:47:10.720 I've had the phone three years, bought it new for 1:47:10.800 --> 1:47:12.439 one thousand bucks. Now they say they're not going to 1:47:12.479 --> 1:47:15.519 support it and do updates. These phone companies expect you 1:47:15.560 --> 1:47:18.040 to renew your phone every couple of years. I guess 1:47:18.520 --> 1:47:21.320 this phone for one thousand dollars should last me ten years. 1:47:22.280 --> 1:47:25.160 I like the Note nine because it has a headphone jack, 1:47:25.200 --> 1:47:26.840 which the new ones do not. And if you want 1:47:26.840 --> 1:47:29.080 to get radio like talk radio. Yeah, I like that, 1:47:29.680 --> 1:47:32.360 and over the airwaves. The headphone acts like the antenna. 1:47:32.640 --> 1:47:34.679 In addition, when you upgrade to new phones, you lose 1:47:34.720 --> 1:47:36.880 information and apps. You have to redo everything. It's a 1:47:36.920 --> 1:47:38.720 real pain in the neck. Oh I should know, Ron, 1:47:38.760 --> 1:47:41.080 because I do that like every three weeks when I'm 1:47:41.080 --> 1:47:43.960 testing out a new phone. I agree, But I do 1:47:44.000 --> 1:47:47.639 think phones last pretty long. Three years and a lot 1:47:47.640 --> 1:47:49.320 of the carriers now are or a lot of the 1:47:49.320 --> 1:47:52.880 phone makers are given like four years maybe five of 1:47:52.960 --> 1:47:56.120 security updates. I got to check on Samsung, though, but 1:47:56.160 --> 1:47:58.599 they are doing pretty well. Note nine has been out 1:47:58.600 --> 1:48:02.760 for a while. Let's see here. Randy says, someone asked 1:48:02.800 --> 1:48:05.200 about clean up tools for their Windows PC. Let me 1:48:05.200 --> 1:48:08.080 give you my list. Did I already mention this? Bleach bit, 1:48:08.160 --> 1:48:12.960 auto runs, glary utilities, malware bytes, revo on installer, cleaning 1:48:12.960 --> 1:48:14.640 out all of the apps you do not use in 1:48:14.680 --> 1:48:17.160 the Window. Apps that come with Windows should be removed 1:48:17.160 --> 1:48:19.400 if you do not use them. I would agree with that, 1:48:21.040 --> 1:48:23.320 all right, if you can believe it, that is going 1:48:23.360 --> 1:48:25.240 to do it for this episode of the show. You 1:48:25.280 --> 1:48:29.080 can find links to everything I mentioned on my website. 1:48:29.120 --> 1:48:32.200 Just go to richontech dot TV. This is show number 1:48:32.280 --> 1:48:35.360 thirty five. We're still a baby here. You can find 1:48:35.400 --> 1:48:38.000 me on social media. I am at rich on tech. 1:48:38.040 --> 1:48:42.080 If you want to see my Berlin trip in quite detail, 1:48:42.520 --> 1:48:44.920 I just made a highlight so if you go to 1:48:44.960 --> 1:48:47.600 my profile it says Berlin It's got the Pretzel. You 1:48:47.600 --> 1:48:49.559 can check out all the cool stuff I did here. 1:48:49.840 --> 1:48:52.000 I'll be back in the States next week gearing up 1:48:52.000 --> 1:48:55.120 for events from Apple and Google. Thank you so much 1:48:55.160 --> 1:48:57.559 for listening. There are so many ways you can spend 1:48:57.560 --> 1:49:00.639 your time. I do appreciate you spending it right here 1:49:00.640 --> 1:49:03.760 with me. I know, believe me. I just read a 1:49:03.840 --> 1:49:07.000 small sample of the many, many messages I get every 1:49:07.000 --> 1:49:12.519 week via email, Instagram, text, whatever. Thank you. Thank you 1:49:12.760 --> 1:49:15.639 to everyone who makes this show possible, including Kim, Bobo, 1:49:15.720 --> 1:49:18.280 Bill and an army of engineers, especially when I'm halfway 1:49:18.320 --> 1:49:21.920 across the world from Berlin, Germany. My name is rich Dumuro. 1:49:22.479 --> 1:49:24.120 I'll talk to you real soon.