WEBVTT - Bloomberg Businessweek Weekend - November 16th, 2019

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<v Speaker 1>This is Bloomberg Business Week from Bloomberg Radio. Hi, I'm

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<v Speaker 1>Jason Kelly and I'm Kaylee Lines in for Carol Masser.

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<v Speaker 1>Welcome to the Bloomberg Business Week Weekend podcast. In this episode,

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<v Speaker 1>we're going to bring you news of the week, insights

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<v Speaker 1>from the magazine, and more, including your holiday gift guide.

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<v Speaker 1>That's right, and before we get to that, Kaylee and

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<v Speaker 1>I love the holiday gift Guide because there's some very

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<v Speaker 1>high end things that probably no one's gonna buy from me,

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<v Speaker 1>but that's cool. But there are things that I learned

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<v Speaker 1>about that maybe I didn't even think I needed to know.

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<v Speaker 1>We're also going to talk about Nike. We're going to

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<v Speaker 1>talk about we work two companies in the midst of

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<v Speaker 1>sort of challenges of their own, multiple challenges going on

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<v Speaker 1>for those companies. Plus it might be my favorite story

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<v Speaker 1>of the week, Jason. Open source software has gone from

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<v Speaker 1>a joke to the engine of the world technology and

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<v Speaker 1>it's hidden in an Arctic cave. Yeah, who knew that.

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<v Speaker 1>If you really wanted to understand where the world might

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<v Speaker 1>go in case of disaster, it's hidden in a cave

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<v Speaker 1>way way way up north. But first up, Jason, it's

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<v Speaker 1>one of the biggest stories of the week and of

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<v Speaker 1>the year. I know you guessed it. It's trade. So

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<v Speaker 1>kayleie trade. Obviously, it's a market driver, it's a business driver.

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<v Speaker 1>It's a headline driver. To say the least, this trade

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<v Speaker 1>war between the U S and China. Trade writ large.

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<v Speaker 1>It feels like one of the only things we talk

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<v Speaker 1>about ever. Sean Donnan, that's all he does. He is

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<v Speaker 1>obsessed with trade, and that's why we love him. We

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<v Speaker 1>love catching up with him, and his story in the

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<v Speaker 1>magazine this week really talks about the contours of this

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<v Speaker 1>trade deal, and maybe the contours aren't quite as ambitious

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<v Speaker 1>as we once thought they might be. He joins us

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<v Speaker 1>from Washington. So Sean, tell us where we are and

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<v Speaker 1>how big or how small this deal looks. Yeah. What

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<v Speaker 1>we really tried to do with this piece, my colleague

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<v Speaker 1>Jenny Leonard and I, who cover this on a day

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<v Speaker 1>to day basis, is to step back and and really

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<v Speaker 1>look at the the arc of this thing. And we

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<v Speaker 1>have gone. It's worth remembering from a carefully craft did

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<v Speaker 1>plan to take on China and force some really fundamental

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<v Speaker 1>structural changes in China's economic architecture to what now is

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<v Speaker 1>shaping up as a pretty narrow deal and some more

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<v Speaker 1>talks to come. And we really have gotten there as

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<v Speaker 1>a result of Donald Trump and his unpredictabilities, what some

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<v Speaker 1>would say his impetuousness, uh, and all of those tariffs

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<v Speaker 1>that he has thrown on the table that have really

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<v Speaker 1>changed the game here, and they're going to have lasting

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<v Speaker 1>consequences for what is really the most important economic relationship

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<v Speaker 1>in the in the world. Well, and what exactly are

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<v Speaker 1>those lasting consequences going to look like? Because as this

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<v Speaker 1>narrative is drawn out for the better part of eighteen

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<v Speaker 1>months now, it now kind of looks like maybe we're

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<v Speaker 1>just going to get back to where we were at

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<v Speaker 1>the start of all this rather than some more fundamentally

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<v Speaker 1>different than we were at the beginning. Yeah. So I

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<v Speaker 1>think there's two big consequences here. One is is kind

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<v Speaker 1>of the hard economic consequence, uh, the disruption that we've

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<v Speaker 1>had from from this trade war. There are now tariffs

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<v Speaker 1>from the U. S side on three sixty billion dollars

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<v Speaker 1>in imports from China. That's about seventy or so of

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<v Speaker 1>those imports. Uh. That is a big drag for a

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<v Speaker 1>lot of businesses who rely on components from China or

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<v Speaker 1>do manufacturing in China. UM, it also is UH has

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<v Speaker 1>hit the more broadly business sentiment, and the risk is

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<v Speaker 1>also a consumer sentiment down the line. There's a reason

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<v Speaker 1>we were talking about fears of recession here in the

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<v Speaker 1>US in August, and one of the big reasons was

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<v Speaker 1>the trade wars, the second big consequences. Everyone agrees that

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<v Speaker 1>the US or a US administration, whoever was in the

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<v Speaker 1>White House, had to take on China and really had

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<v Speaker 1>to kind of renegotiate the rules of the relationship. Donald

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<v Speaker 1>Trump went all in on that in some pretty brutal

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<v Speaker 1>tactics when it comes to international economic diplomacy. There's nothing

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<v Speaker 1>blunt or than a tariff when it comes to negotiating

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<v Speaker 1>these things. And UH, he raised the stakes. And the

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<v Speaker 1>question is has he delivered, will he have delivered? And

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<v Speaker 1>what does that mean for the future. Can another American

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<v Speaker 1>president come in and repair the relationship or have another

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<v Speaker 1>go at it? And that is really going to define

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<v Speaker 1>the relationship going forward. We've got a new level of

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<v Speaker 1>hostility between Washington and Beijing that we really didn't have

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<v Speaker 1>three or four years ago. Well, and Sean, you know,

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<v Speaker 1>one of the things you mentioned in your piece talks

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<v Speaker 1>about the relationship and some of the moments along the

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<v Speaker 1>way that the President and the administration have had with

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<v Speaker 1>business leaders, you know who have stepped in at times

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<v Speaker 1>to maybe try and convince him to do something different

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<v Speaker 1>than what he was thinking. And these are well known names,

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<v Speaker 1>the CEO of Walmart, CEO of Blackstone, CEO of Best Buy,

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<v Speaker 1>UH and others. What role has business played, if any,

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<v Speaker 1>in shaping this narrative, Well, we know that there's there's

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<v Speaker 1>been two parallel conversations that have gone on between the

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<v Speaker 1>president and his aids and between President UH and people

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<v Speaker 1>he respects and counts on for advice in business. It's

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<v Speaker 1>not just those he as you mentioned, It's Steve Schwartzman UH.

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<v Speaker 1>It's also people donors like Sheldon Adelson and UH and

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<v Speaker 1>mainstream business figures like Tim Cook from Apple, who really

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<v Speaker 1>has all along been lobbying for the Trump administration to

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<v Speaker 1>take a more cautious approach or to be careful what

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<v Speaker 1>path it goes down because it does a lot of

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<v Speaker 1>manufacturing in China and also relies on China in a

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<v Speaker 1>big way as a market. So you know, Trump set

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<v Speaker 1>out to disrupt this economic relationship. That also means disrupting

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<v Speaker 1>business relationships, and business has really been trying to kind

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<v Speaker 1>of restrain him or at least put him on a

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<v Speaker 1>path uh to getting some meaningful changes that they do want.

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<v Speaker 1>The businesses have long complained about things like the licensing

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<v Speaker 1>process in China, the subsidies that big Chinese state owned

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<v Speaker 1>companies benefit from also private sector companies, and that kind

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<v Speaker 1>of unfair competition that you get from China, the intellectual

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<v Speaker 1>property theft, and and and so on. Again. The big

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<v Speaker 1>question as we kind of near the one year to

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<v Speaker 1>go to the election, is has Trump's China gambit paid

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<v Speaker 1>off for businesses? Has it really changed the equation? And

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<v Speaker 1>that's Sean Dunn and talking about his story on trade

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<v Speaker 1>with Jenny Leonard and Kaylee. One of the things that

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<v Speaker 1>I really liked about this was if you've been following this,

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<v Speaker 1>and especially if you haven't, it's a great summation of

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<v Speaker 1>both the strategy and the tactics, the twists and turns

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<v Speaker 1>that this huge trade conversation has taken. It's a really

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<v Speaker 1>great reminder of the fact that where we are now

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<v Speaker 1>is nowhere even close to where we began about eighteen

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<v Speaker 1>months ago. All Right, Jason, I got to start off

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<v Speaker 1>with saying, I love the headline on this next story.

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<v Speaker 1>India's series of enguished Trolls and princesters to become the

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<v Speaker 1>world's most popular YouTube channel. So here to tell us

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<v Speaker 1>more about it is Lucashaw from Los Angeles. He co

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<v Speaker 1>wrote the story with another reporter, I mean, Lucas tell

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<v Speaker 1>us more about T Series. It's a Bollywood company, it's

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<v Speaker 1>a film studio. It owns a bunch of music. What's

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<v Speaker 1>their deal. It is the largest record label in India.

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<v Speaker 1>It controls anywhere from thirty of the market, which in

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<v Speaker 1>India is one of the most music craze countries in

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<v Speaker 1>the countries in the world. All their biggest movies, or

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<v Speaker 1>at least most of them feature singing and dancing in

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<v Speaker 1>a way that the movies you'll see in the US

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<v Speaker 1>and Europe don't. And what T Series has done over

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<v Speaker 1>the past few years is kind of twofold. One is

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<v Speaker 1>they've really expanded their film production, so they're you know,

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<v Speaker 1>they started off buying the right to soundtracks, which is

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<v Speaker 1>this weird business in India where before the movie even

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<v Speaker 1>comes out, you sort of buy the right to release

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<v Speaker 1>that soundtrack. Probably only one in every ten or twenty

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<v Speaker 1>actually hits, but if that one hits, you make a

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<v Speaker 1>lot of money. And that's how they that's in many

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<v Speaker 1>ways how they started. Then they start making their own movies,

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<v Speaker 1>kind of leveling up, and they also expand did heavily

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<v Speaker 1>on YouTube, and over the past few years, as YouTube

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<v Speaker 1>and internet more broadly in India has taken off, T

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<v Speaker 1>Series has been one of the biggest beneficiaries. You know,

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<v Speaker 1>they went from having just twelve million subscribers a couple

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<v Speaker 1>of years ago to now having I believe a hundred

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<v Speaker 1>seventeen million, which is more than than any channel by

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<v Speaker 1>quite a bit. Well, and Lucas, one of the things

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<v Speaker 1>you guys point out in the store, which I found

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<v Speaker 1>so fascinating and didn't know before, is really just the

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<v Speaker 1>way that media and music are consumed in India. To

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<v Speaker 1>your point, it's it's just totally different and in some

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<v Speaker 1>ways not hard to get your head around, but surprising. Yeah.

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<v Speaker 1>I mean, one of the quirks from earlier in T

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<v Speaker 1>series history is, you know, the music industry in the

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<v Speaker 1>US and Europe. You sort of went from buying c

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<v Speaker 1>d s, which was really the golden age of the

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<v Speaker 1>music business because you'd pay twenty dollars for a whole CD,

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<v Speaker 1>you probably only wanted three or four songs. Then you

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<v Speaker 1>had piracy sort of disrupt the model. Then you know

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<v Speaker 1>iTunes came along and it made it so that you

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<v Speaker 1>could buy an individual song instead of having to buy

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<v Speaker 1>the full album. That digital storefront in that we had

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<v Speaker 1>in the West never really happened in India. So they

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<v Speaker 1>went from hind of cassettes and CDs to having ring tones.

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<v Speaker 1>For a really long time, was the one way that

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<v Speaker 1>you could listen to music online. That was at one

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<v Speaker 1>point T series is biggest line of revenue. And then

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<v Speaker 1>it went into streaming, which is where we are now.

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<v Speaker 1>But whereas paid streaming has become k of the biggest

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<v Speaker 1>money maker for the music business in the US, Europe

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<v Speaker 1>and in parts of Latin America, getting people to pay

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<v Speaker 1>in India, which is a much poor country, has been

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<v Speaker 1>a difficult proposition, which has enabled YouTube, which is really

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<v Speaker 1>the biggest free music streaming service in the world, not

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<v Speaker 1>just in India but everywhere. Think about the way people

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<v Speaker 1>use YouTube in the US, in England, across Europe, music

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<v Speaker 1>is the number one category and YouTube, but in India

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<v Speaker 1>that is magnified times ten times A hundred and so

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<v Speaker 1>if you look up globally the top like the top

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<v Speaker 1>fifty music channels in India in any given week, excuse me,

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<v Speaker 1>the top fifty music channels in the globe in any

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<v Speaker 1>given week, about half of them are from India. I mean,

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<v Speaker 1>how much more growth can they get on YouTube? Because

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<v Speaker 1>and India has a lot of people, A lot of

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<v Speaker 1>people are usually connected, but a lot of people aren't

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<v Speaker 1>yet there should be plenty of growth kind of ahead

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<v Speaker 1>of it. So far, I believe there are six hundred,

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<v Speaker 1>six hundred fifty million Indians connected to the Internet. But

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<v Speaker 1>this is a country with more than one point three billion,

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<v Speaker 1>close to one point four billion people, growing at a

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<v Speaker 1>rate where it's expected to surpass China's the most populous

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<v Speaker 1>country in the world in in just a few years.

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<v Speaker 1>And T series will will definitely reap the benefits of that.

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<v Speaker 1>You know, YouTube has I think two three hundred million

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<v Speaker 1>monthly active users in India. India is now the number

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<v Speaker 1>one market for YouTube in the world, and most people

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<v Speaker 1>at at YouTube and in the music industry expect that

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<v Speaker 1>to grow. That's why you've seen Spotify, Apple Music, a

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<v Speaker 1>lot of paid streaming services launched in India, in the

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<v Speaker 1>past few years because they expect the number of people

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<v Speaker 1>listening to music over the Internet to skyrocket well. And

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<v Speaker 1>for foreign companies coming into India, does that pose an

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<v Speaker 1>existential threat to those like T series or is that

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<v Speaker 1>an opportunity for them. I think it's more of an opportunity.

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<v Speaker 1>You know, there is certainly a threat as as companies

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<v Speaker 1>like Netflix trying to make Indian originals. Maybe those movies

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<v Speaker 1>are more popular than T series, but for the most part,

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<v Speaker 1>they're gonna rely on T series to try to get fans.

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<v Speaker 1>You know, T Series sees its future is having this

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<v Speaker 1>this virtual cycle where they let's say they have a

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<v Speaker 1>movie coming out that they're making. They upload a video

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<v Speaker 1>to YouTube that's a song from that movie or that

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<v Speaker 1>teases that movie. It gets a ton of attention. They

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<v Speaker 1>make money from that from advertising that promotes this movie,

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<v Speaker 1>which then becomes a hit, and it leads yours back

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<v Speaker 1>to the YouTube channel to more music. And if you

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<v Speaker 1>listen to big tech companies Netflix, Amazon, you know, this

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<v Speaker 1>is a little bit Pollyanna Pollyanna ish of them, But

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<v Speaker 1>they like to talk about how they're connecting people around

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<v Speaker 1>the world two different types of culture and serving as

0:11:41.280 --> 0:11:44.080
<v Speaker 1>these bridges. Sometimes that's not true. But in the case

0:11:44.080 --> 0:11:47.040
<v Speaker 1>of T Series, it's a really great example where YouTube

0:11:47.040 --> 0:11:49.640
<v Speaker 1>has taken a record label from India, made it the

0:11:49.679 --> 0:11:52.520
<v Speaker 1>number one channel in the world. And while the majority

0:11:52.559 --> 0:11:55.360
<v Speaker 1>of its viewership comes from India, T Series told me

0:11:55.440 --> 0:11:58.559
<v Speaker 1>that thirty of their viewership comes from outside of India.

0:11:58.600 --> 0:12:01.680
<v Speaker 1>That can be the diaspora in the UK, US, Canada

0:12:01.720 --> 0:12:03.920
<v Speaker 1>and it maybe even just fans who decide they really

0:12:03.960 --> 0:12:07.920
<v Speaker 1>like Bollywood right well. And it's such an interesting observation

0:12:08.040 --> 0:12:11.640
<v Speaker 1>too in this week where Disney Plus is launching, and

0:12:11.679 --> 0:12:14.360
<v Speaker 1>I feel like we're talking in a whole different way

0:12:14.400 --> 0:12:20.560
<v Speaker 1>about business models, consumption of media, global brands, as you say,

0:12:20.600 --> 0:12:24.320
<v Speaker 1>And so given that, where does this company sort of

0:12:24.360 --> 0:12:27.920
<v Speaker 1>fit in to the global landscape as all of these

0:12:27.920 --> 0:12:32.960
<v Speaker 1>companies have increasingly wide ambitions, I think they become a

0:12:33.120 --> 0:12:36.480
<v Speaker 1>major supplier. That's at least the ambition, right is they

0:12:36.520 --> 0:12:39.080
<v Speaker 1>They say that they're already talking to both Netflix and

0:12:39.120 --> 0:12:42.559
<v Speaker 1>Amazon about selling them shows. Disney Plus, which launched in

0:12:42.600 --> 0:12:46.079
<v Speaker 1>the US this week, is going to expand globally. It's

0:12:46.080 --> 0:12:49.440
<v Speaker 1>going to go to Western Europe, it will probably go

0:12:49.480 --> 0:12:51.440
<v Speaker 1>to parts of Asia at some point. Although Disney has

0:12:51.480 --> 0:12:54.200
<v Speaker 1>its own streaming service in India called hot Star, and

0:12:54.240 --> 0:12:58.520
<v Speaker 1>they'll just be a desire for local language programming because

0:12:58.559 --> 0:13:00.640
<v Speaker 1>as we have services that exist all around the world

0:13:00.640 --> 0:13:03.480
<v Speaker 1>as a recognition that US programming alone is not enough.

0:13:03.520 --> 0:13:06.040
<v Speaker 1>It's something that Netflix has really been a leader in. Yes,

0:13:06.280 --> 0:13:09.880
<v Speaker 1>Netflix has hundreds of original series and movies and documentaries

0:13:09.880 --> 0:13:11.960
<v Speaker 1>that are in the English language, but they're also going

0:13:12.000 --> 0:13:14.040
<v Speaker 1>to make more than a hundred shows next year that

0:13:14.080 --> 0:13:16.120
<v Speaker 1>are in other languages, and that can be in Swedish,

0:13:16.160 --> 0:13:18.200
<v Speaker 1>it can be in German uh, and then it can

0:13:18.240 --> 0:13:21.120
<v Speaker 1>also be in Japanese. And T Series is there to

0:13:21.120 --> 0:13:23.720
<v Speaker 1>to supply anybody who wants to come along and buy

0:13:23.760 --> 0:13:26.120
<v Speaker 1>from them. I don't think the company sees itself as

0:13:26.160 --> 0:13:29.000
<v Speaker 1>competing as owning its own platform. If you will, you know,

0:13:29.200 --> 0:13:31.800
<v Speaker 1>STI has no interest in going head to head with YouTube.

0:13:31.840 --> 0:13:35.479
<v Speaker 1>YouTube is just it's best distribution vehicle right now. Spotify

0:13:35.520 --> 0:13:38.360
<v Speaker 1>as another distribution vehicle for it, and at another and

0:13:38.480 --> 0:13:41.080
<v Speaker 1>maybe down the line that will be Netflix, Amazon, Disney

0:13:41.080 --> 0:13:43.559
<v Speaker 1>Plus and so on. That was Lucas Shaw chatting about

0:13:43.559 --> 0:13:45.960
<v Speaker 1>his T Series story and Jason. This was so interesting

0:13:46.000 --> 0:13:48.160
<v Speaker 1>to me because it's a Bollywood film studio it's a

0:13:48.280 --> 0:13:50.920
<v Speaker 1>music owner and it's a YouTube channel. I mean, they

0:13:50.960 --> 0:13:52.920
<v Speaker 1>have so much going on here well, and it's one

0:13:52.920 --> 0:13:56.560
<v Speaker 1>of these reminders as well, this notion that Bollywood what

0:13:56.679 --> 0:13:59.640
<v Speaker 1>a massive industry, but also the size and scope kids

0:13:59.800 --> 0:14:04.960
<v Speaker 1>lead of the Indian consumer economy. I think we underestimate

0:14:05.080 --> 0:14:09.119
<v Speaker 1>or even forget how powerful that is for global companies

0:14:09.160 --> 0:14:12.680
<v Speaker 1>and domestic companies there in India, especially considering only about

0:14:12.760 --> 0:14:14.960
<v Speaker 1>half of them or even online to this point. So

0:14:15.000 --> 0:14:17.959
<v Speaker 1>it's definitely an interesting story to watch. Eben O v

0:14:18.120 --> 0:14:21.400
<v Speaker 1>Williams is here the sneakers arms race. What's going on? Yeah,

0:14:21.440 --> 0:14:23.240
<v Speaker 1>So a couple of years ago, Nike released a running

0:14:23.240 --> 0:14:25.920
<v Speaker 1>shoe that was significantly better than any other running shoe

0:14:26.160 --> 0:14:28.040
<v Speaker 1>on the market from a from a speed and a

0:14:28.080 --> 0:14:30.800
<v Speaker 1>recovery standpoint, and it became a big deal for you know,

0:14:30.840 --> 0:14:32.760
<v Speaker 1>average joe runners like the three of us, but it

0:14:32.840 --> 0:14:36.680
<v Speaker 1>became a bigger deal in competitive and professional circles where

0:14:36.720 --> 0:14:38.720
<v Speaker 1>you know, the difference between a lot of these runners

0:14:38.760 --> 0:14:42.200
<v Speaker 1>can be seconds over an entire marathon. Uh, Nike shoe

0:14:42.200 --> 0:14:44.760
<v Speaker 1>which builds itself as four percent more efficient you know

0:14:44.800 --> 0:14:46.800
<v Speaker 1>over a marathon, that's a couple of minutes, right, that's

0:14:46.800 --> 0:14:50.000
<v Speaker 1>a huge gap. So the shoes became a huge deal

0:14:50.040 --> 0:14:52.640
<v Speaker 1>in the professional world, where the people who are wearing

0:14:52.680 --> 0:14:55.240
<v Speaker 1>them were setting records and winning races, and a lot

0:14:55.240 --> 0:14:57.240
<v Speaker 1>of the people who were not wearing them, we're not

0:14:57.280 --> 0:14:59.560
<v Speaker 1>having the same success. So I guess the question is

0:14:59.560 --> 0:15:02.240
<v Speaker 1>is that fair? Yeah, so this is the major question.

0:15:02.280 --> 0:15:05.000
<v Speaker 1>And as a caveat, you know, every other shoe company

0:15:05.120 --> 0:15:08.000
<v Speaker 1>right now is working to reproduce what Nike has. There's

0:15:08.000 --> 0:15:10.720
<v Speaker 1>a carbon fiber in these shoes. The four ft is

0:15:10.760 --> 0:15:13.280
<v Speaker 1>a little steeper, so it kind of rocks you forward.

0:15:13.320 --> 0:15:15.640
<v Speaker 1>It's new lightweight foam. You know. I've spoken to a

0:15:15.720 --> 0:15:18.000
<v Speaker 1>number of designers at a number of other companies. Everyone

0:15:18.080 --> 0:15:22.560
<v Speaker 1>is working on replicating exactly what Nike did. Um. But

0:15:23.040 --> 0:15:25.080
<v Speaker 1>as they do that, Nike is working on whatever it

0:15:25.160 --> 0:15:27.920
<v Speaker 1>thinks is faster and faster UM. And I think the

0:15:28.040 --> 0:15:29.960
<v Speaker 1>fear in the industry is that, you know, Nike, he's

0:15:29.960 --> 0:15:33.360
<v Speaker 1>a thirty six billion dollar revenue a year company. Most

0:15:33.360 --> 0:15:36.640
<v Speaker 1>of these companies saw cony Brooks much much, much, much smaller,

0:15:36.960 --> 0:15:38.800
<v Speaker 1>um that that Nike may be able to kind of

0:15:38.880 --> 0:15:41.600
<v Speaker 1>keep iterating their way ahead of the pack and therefore

0:15:41.680 --> 0:15:44.000
<v Speaker 1>consistently have the fastest shoes on the market. Well, and

0:15:44.040 --> 0:15:46.920
<v Speaker 1>you make a really important comparison in your story back

0:15:47.000 --> 0:15:49.200
<v Speaker 1>to something I think we all remember from the Olympics

0:15:49.200 --> 0:15:53.160
<v Speaker 1>a few years back, which was those sleek swimsuits that

0:15:54.120 --> 0:15:56.800
<v Speaker 1>led to a bunch of records being broken and then

0:15:56.920 --> 0:15:59.760
<v Speaker 1>ultimately got bamned. Exactly. Yeah, back in the you know,

0:16:00.000 --> 0:16:04.520
<v Speaker 1>eight two thousand's before um, those long speedo swimsuits which

0:16:04.560 --> 0:16:06.960
<v Speaker 1>Michael Phelps was wearing. Over a hundred world records were

0:16:06.960 --> 0:16:09.960
<v Speaker 1>broken in those suits, and the governing body for swimming

0:16:10.040 --> 0:16:12.760
<v Speaker 1>came out and said, listen, we can't do this anymore.

0:16:12.840 --> 0:16:14.920
<v Speaker 1>You know, the swimsuit can't cover this amount of your body.

0:16:15.320 --> 0:16:17.360
<v Speaker 1>You know some of the materials in that suit, you

0:16:17.360 --> 0:16:20.720
<v Speaker 1>know that we're helping with buoyancy. Can't do that anymore. Uh.

0:16:21.160 --> 0:16:22.800
<v Speaker 1>The reason why I think the shoe story is so

0:16:22.880 --> 0:16:24.640
<v Speaker 1>interesting right now is because the I double a f

0:16:24.800 --> 0:16:27.560
<v Speaker 1>tracks governing body is now looking at this exact thing.

0:16:27.920 --> 0:16:31.720
<v Speaker 1>You know, they've convened athletes and scientists and sports ethicists

0:16:32.000 --> 0:16:34.040
<v Speaker 1>and they're getting together right now and they're saying, listen,

0:16:34.400 --> 0:16:37.080
<v Speaker 1>what do we or do we do anything to kind

0:16:37.080 --> 0:16:39.160
<v Speaker 1>of clarify our rules because right now the rules are

0:16:39.240 --> 0:16:41.560
<v Speaker 1>very very vague and opaque. Well, and that begs the

0:16:41.640 --> 0:16:43.960
<v Speaker 1>question how hard of a line is that to draw?

0:16:44.120 --> 0:16:46.880
<v Speaker 1>When it's a okay, performance enhancement, it just makes you

0:16:46.960 --> 0:16:49.960
<v Speaker 1>run better. To this is now putting others at a

0:16:49.960 --> 0:16:52.480
<v Speaker 1>competitive disadvantage. We really need to read this. Yeah, and

0:16:52.480 --> 0:16:54.400
<v Speaker 1>that's a great question. And it's not as easy as

0:16:54.480 --> 0:16:56.800
<v Speaker 1>maybe it was for the swimming governing body. Right, they

0:16:56.800 --> 0:16:59.840
<v Speaker 1>could theoretically outlaws some of the materials. I've heard people

0:17:00.000 --> 0:17:02.760
<v Speaker 1>say there shouldn't be allowed carbon fiber plates and shoes.

0:17:03.480 --> 0:17:06.680
<v Speaker 1>Other people say, you know, the four foot and hell height,

0:17:06.880 --> 0:17:09.800
<v Speaker 1>or maybe the springing and the efficiency. There's different kind

0:17:09.800 --> 0:17:11.800
<v Speaker 1>of metrics you can maybe used to draw the line.

0:17:12.160 --> 0:17:14.080
<v Speaker 1>The funny thing is everyone in the shoe world wants

0:17:14.119 --> 0:17:16.720
<v Speaker 1>no restrictions, right, whether you're Nike, whether you're Brooks, whether

0:17:16.760 --> 0:17:19.399
<v Speaker 1>you're scconi. Everybody says, you know, we want to be

0:17:19.480 --> 0:17:22.920
<v Speaker 1>able to create great technology and if it continues to

0:17:22.960 --> 0:17:25.480
<v Speaker 1>make runners faster and faster, great And the truth is

0:17:25.560 --> 0:17:27.960
<v Speaker 1>that that helps other runners, right that if you go

0:17:28.040 --> 0:17:30.399
<v Speaker 1>to starting lines of the marathon, so many people are

0:17:30.400 --> 0:17:33.159
<v Speaker 1>in these Nike shoes because they're faster and they're more efficient. Right,

0:17:33.240 --> 0:17:36.320
<v Speaker 1>So Adidas, so all these other companies, even if you're

0:17:36.359 --> 0:17:38.639
<v Speaker 1>not Nike, just feel like, listen, if I can make

0:17:38.680 --> 0:17:40.600
<v Speaker 1>a better shoe, it's going to help me sell them

0:17:40.640 --> 0:17:42.879
<v Speaker 1>to the masses, not just to put them on the

0:17:42.960 --> 0:17:45.320
<v Speaker 1>on the feet of Olympians. And that helps my business

0:17:45.359 --> 0:17:47.320
<v Speaker 1>as well well. And it's interesting to you think about

0:17:47.400 --> 0:17:50.960
<v Speaker 1>other sports, especially that are widely played by consumers, whether

0:17:51.000 --> 0:17:54.240
<v Speaker 1>it's tennis or golf. I mean, the technology revolutions in

0:17:54.440 --> 0:17:57.280
<v Speaker 1>those sports have been massive over the last fifty years. Yeah,

0:17:57.280 --> 0:17:59.480
<v Speaker 1>and and the really fascinating thing. And track is also

0:17:59.480 --> 0:18:01.160
<v Speaker 1>a good exam right. You know, if you go back

0:18:01.240 --> 0:18:03.399
<v Speaker 1>eighty years, they were running on cinder block track, right,

0:18:03.440 --> 0:18:05.840
<v Speaker 1>and now they're running on a much faster surface. Um.

0:18:06.320 --> 0:18:08.320
<v Speaker 1>But the main difference to that, to me is that

0:18:08.480 --> 0:18:11.760
<v Speaker 1>that was a lot of those were were technology iterations

0:18:11.800 --> 0:18:13.520
<v Speaker 1>that were available to everybody. Right. As soon as the

0:18:13.560 --> 0:18:15.960
<v Speaker 1>track got better, everyone got faster. Right. This is a

0:18:16.040 --> 0:18:19.440
<v Speaker 1>situation where if you're a Nike athlete, you got faster

0:18:19.600 --> 0:18:21.920
<v Speaker 1>the moment Nike put out these shoes. But if you

0:18:22.000 --> 0:18:24.159
<v Speaker 1>were a Brooks athlete, or you were an athlete of

0:18:24.200 --> 0:18:26.560
<v Speaker 1>a different company, you know, you're kind of waiting for

0:18:27.280 --> 0:18:30.480
<v Speaker 1>the engineers at your company to make you as fast

0:18:30.560 --> 0:18:32.560
<v Speaker 1>as the as the other person got boosted. And this

0:18:32.720 --> 0:18:34.680
<v Speaker 1>is the fear I think. I spoke to Ryan Hall,

0:18:34.720 --> 0:18:37.800
<v Speaker 1>who's a former professional runner, and one of the things

0:18:37.880 --> 0:18:39.680
<v Speaker 1>he was saying is that he fears that if Nike

0:18:40.200 --> 0:18:43.440
<v Speaker 1>continues to make the fastest shoes, everyone who wants to

0:18:43.520 --> 0:18:45.960
<v Speaker 1>be on the podium at the Olympics, at trials, at

0:18:45.960 --> 0:18:48.120
<v Speaker 1>World Championships is going to be wearing Nike. And when

0:18:48.160 --> 0:18:50.720
<v Speaker 1>Nike fully curbs the market on athletes, they kind of

0:18:50.800 --> 0:18:53.159
<v Speaker 1>have already, but once they fully do it, then they

0:18:53.160 --> 0:18:55.040
<v Speaker 1>can essentially set the price for whatever they want to

0:18:55.080 --> 0:18:58.720
<v Speaker 1>pay these guys. And that's Evan nob Williams talking about Nike,

0:18:59.200 --> 0:19:02.080
<v Speaker 1>and it's applicated for Nike, right, Kaylee, in the sense

0:19:02.280 --> 0:19:06.840
<v Speaker 1>that they are so closely associated with running the roots

0:19:06.880 --> 0:19:10.000
<v Speaker 1>of the company are there. It's been a huge driving

0:19:10.080 --> 0:19:12.879
<v Speaker 1>force for them. But a new CEO coming in is

0:19:12.960 --> 0:19:15.800
<v Speaker 1>going to have to deal with controversy in many forms.

0:19:15.960 --> 0:19:18.200
<v Speaker 1>And it's so interesting to think about what the company

0:19:18.320 --> 0:19:20.960
<v Speaker 1>is going to look like going forward, especially it's running program.

0:19:21.040 --> 0:19:22.680
<v Speaker 1>How do they rebuild it? What does it look like?

0:19:23.760 --> 0:19:26.400
<v Speaker 1>So Kayley, this week's cover story. It's about the ultimate

0:19:26.760 --> 0:19:30.160
<v Speaker 1>backup drive. A cave in the Arctic holds the world's

0:19:30.240 --> 0:19:34.720
<v Speaker 1>most important code. Bloomberg's Ashley Vance takes this inside with

0:19:34.960 --> 0:19:39.400
<v Speaker 1>GitHub CEO Not Friedman. So we're here in Salvard at

0:19:39.520 --> 0:19:44.600
<v Speaker 1>seventy eight degrees north latitude, at the site of the future.

0:19:44.640 --> 0:19:49.200
<v Speaker 1>In GitHub Arctic Code Vault. He's depositing six thousand of

0:19:49.240 --> 0:19:53.200
<v Speaker 1>the most popular open source projects in an archive inside

0:19:53.240 --> 0:19:57.639
<v Speaker 1>this mountain. Open the vault. This is how it works.

0:19:58.080 --> 0:20:00.439
<v Speaker 1>The data is stored on a reel of film coated

0:20:00.480 --> 0:20:04.080
<v Speaker 1>with iron ox side powder. The information can still be

0:20:04.160 --> 0:20:06.960
<v Speaker 1>read by a computer or, if need be, by a

0:20:07.040 --> 0:20:09.920
<v Speaker 1>human with a magnifying glass. How long will this last?

0:20:10.119 --> 0:20:13.320
<v Speaker 1>Were confident for a thousand and we're aiming now to

0:20:13.400 --> 0:20:16.800
<v Speaker 1>do a research project to document two thousand, two thousand years.

0:20:17.040 --> 0:20:19.680
<v Speaker 1>Do you think this could last years? Let me catch

0:20:19.720 --> 0:20:23.480
<v Speaker 1>you up on who that is. That's company. Get hub

0:20:23.840 --> 0:20:26.720
<v Speaker 1>is the main place people go to write open source code.

0:20:27.600 --> 0:20:30.440
<v Speaker 1>Tens of millions of people hop on geth hub and

0:20:30.560 --> 0:20:34.040
<v Speaker 1>create the applications that make the world tick, which is

0:20:34.080 --> 0:20:38.600
<v Speaker 1>why not wants to protect it from terrorist hackers, electromagnetic pulses,

0:20:39.040 --> 0:20:43.280
<v Speaker 1>and other unforeseen disasters. I mean, this is real one

0:20:43.680 --> 0:20:46.480
<v Speaker 1>of the get hub Arctic code fault, and we're gonna

0:20:46.800 --> 0:20:50.040
<v Speaker 1>put it here in small bard under the ice in

0:20:50.119 --> 0:20:52.440
<v Speaker 1>the next two thousand years. I think twenty years ago,

0:20:52.880 --> 0:20:56.160
<v Speaker 1>if you told someone that twenty years in the future,

0:20:56.160 --> 0:20:59.760
<v Speaker 1>in the year all of human civilization will depend on

0:21:00.119 --> 0:21:03.960
<v Speaker 1>run on open source code written for free and put

0:21:04.040 --> 0:21:06.040
<v Speaker 1>into almost every product in the world, I think people

0:21:06.040 --> 0:21:08.120
<v Speaker 1>would say, like that's crazy, like that's never gonna happen,

0:21:08.320 --> 0:21:12.080
<v Speaker 1>like that software is written by big professional companies and uh,

0:21:12.160 --> 0:21:14.159
<v Speaker 1>and yet here we are, and so how much of

0:21:14.240 --> 0:21:16.280
<v Speaker 1>this is just making sure we could restore our way

0:21:16.320 --> 0:21:19.080
<v Speaker 1>of life. I'm over all pretty optimistic about civilization, Like

0:21:19.160 --> 0:21:21.480
<v Speaker 1>I think we can bet that, you know, humans will

0:21:21.520 --> 0:21:23.760
<v Speaker 1>be thriving for a long time on planet Earth. And

0:21:24.480 --> 0:21:26.159
<v Speaker 1>so another way to think about this is it's just

0:21:26.280 --> 0:21:28.879
<v Speaker 1>like a time capsule, Like there's this amazing moment in

0:21:29.000 --> 0:21:32.040
<v Speaker 1>history where the whole world is starting to run on software,

0:21:32.480 --> 0:21:35.600
<v Speaker 1>and that software is made out of open source. Open

0:21:35.680 --> 0:21:38.560
<v Speaker 1>source is sort of being everything that's actually advanced. With

0:21:38.560 --> 0:21:40.840
<v Speaker 1>a look at protecting open source code in an Arctic

0:21:40.920 --> 0:21:43.159
<v Speaker 1>cave and Jason, what really struck me is that the

0:21:43.200 --> 0:21:45.399
<v Speaker 1>people who create this code. They're not paid to do it,

0:21:45.480 --> 0:21:47.760
<v Speaker 1>they're not employed by any of these companies, and yet

0:21:47.880 --> 0:21:51.000
<v Speaker 1>it's used by Apple, Twitter, Google, even in cars. It's

0:21:51.040 --> 0:21:54.960
<v Speaker 1>wild well and in a post apocalyptic world, this could

0:21:55.160 --> 0:21:58.560
<v Speaker 1>be the foundation for where we go from here. It's

0:21:58.600 --> 0:22:01.320
<v Speaker 1>time now for another edition of Business Week Talks. This

0:22:01.440 --> 0:22:04.520
<v Speaker 1>week we that would be me and Carol Masser spoke

0:22:04.560 --> 0:22:07.919
<v Speaker 1>with Imran Kahan, the former chief strategy officer over it Snap.

0:22:08.320 --> 0:22:11.320
<v Speaker 1>He's now the CEO of Veri, a shop. He talked

0:22:11.359 --> 0:22:15.120
<v Speaker 1>about surviving the wrath of Jeff Bezos. Here's that conversation.

0:22:15.280 --> 0:22:16.760
<v Speaker 1>So tell us a little bit about what you're doing

0:22:16.840 --> 0:22:19.959
<v Speaker 1>a very because do you think about Amazon constantly when

0:22:20.000 --> 0:22:24.920
<v Speaker 1>you're thinking about strategy for you guys, Uh, I fundamentally

0:22:24.960 --> 0:22:29.000
<v Speaker 1>believe that one company cannot solve all problems. And I

0:22:29.119 --> 0:22:31.840
<v Speaker 1>think if you look at e commerce right now is

0:22:32.000 --> 0:22:35.920
<v Speaker 1>ten percent of overall retail sales and um. And there's

0:22:35.960 --> 0:22:38.600
<v Speaker 1>a funny story. In two thousand four, I was a

0:22:38.640 --> 0:22:41.680
<v Speaker 1>research channelist and I went to see Netflix and read

0:22:41.760 --> 0:22:47.000
<v Speaker 1>Hastings told us that when he reached seven point five

0:22:47.080 --> 0:22:50.640
<v Speaker 1>percent penetration in the Bay Area, first Blockbuster was shut

0:22:50.720 --> 0:22:52.680
<v Speaker 1>down and he told us that when I get to

0:22:52.920 --> 0:22:55.720
<v Speaker 1>seven and a half to ten percent penetration nationally, the

0:22:55.800 --> 0:22:58.720
<v Speaker 1>Blockbuster will go out of business, and that exactly happened.

0:22:59.240 --> 0:23:03.919
<v Speaker 1>And then in advertising business, when Google and Facebook got

0:23:04.000 --> 0:23:08.919
<v Speaker 1>ten percent of digital ad dollar, we saw an excellented disruption.

0:23:09.240 --> 0:23:12.600
<v Speaker 1>And now digital advertising is forty percent of all advertising.

0:23:12.960 --> 0:23:15.480
<v Speaker 1>And if you look at online retail is now ten

0:23:15.560 --> 0:23:18.760
<v Speaker 1>percent of overall retail sales. So I believe that in

0:23:18.960 --> 0:23:22.560
<v Speaker 1>next ten to fifteen years, online retail of it. So

0:23:22.640 --> 0:23:25.480
<v Speaker 1>we're going to see excellent depreciation because the seven and

0:23:25.520 --> 0:23:27.720
<v Speaker 1>a half to ten percent is the magic number when

0:23:27.800 --> 0:23:31.280
<v Speaker 1>things start really falling apart. And so how do you

0:23:31.560 --> 0:23:34.440
<v Speaker 1>capture that slice of it? You've been doing this even

0:23:34.520 --> 0:23:36.840
<v Speaker 1>live for just a few months. Now, what are you

0:23:37.200 --> 0:23:39.960
<v Speaker 1>learning about the marketplace that maybe you didn't know going

0:23:40.040 --> 0:23:43.879
<v Speaker 1>into it? Yeah, I think in marketplace what's really missing

0:23:44.080 --> 0:23:47.080
<v Speaker 1>is a lifestyle e commerce destination. Right, So if you

0:23:47.200 --> 0:23:51.440
<v Speaker 1>need your commodity disposable utility product, Amazon is phenomenon. And

0:23:51.560 --> 0:23:53.639
<v Speaker 1>if you need your luxury product, you know, like you

0:23:53.680 --> 0:23:56.080
<v Speaker 1>want to buy Lucci Bucchie bag or weave a turn

0:23:56.119 --> 0:23:57.919
<v Speaker 1>bag that you buy once a year, or you are

0:23:57.960 --> 0:24:00.800
<v Speaker 1>a point one percent of world's population. That's all you buy.

0:24:01.040 --> 0:24:03.080
<v Speaker 1>You know, you have a great relationship with those very

0:24:03.160 --> 0:24:06.560
<v Speaker 1>expensive brands. They think about it for your everyday luxury product,

0:24:06.600 --> 0:24:09.120
<v Speaker 1>you know, for everyday lifestyle product, there is no real

0:24:09.280 --> 0:24:11.400
<v Speaker 1>destination to go. You know, you go to other brick

0:24:11.480 --> 0:24:13.800
<v Speaker 1>and motor stores, or you go to this boutique place. Uh.

0:24:14.080 --> 0:24:16.639
<v Speaker 1>And that's also happening at a time that we're seeing

0:24:16.720 --> 0:24:21.080
<v Speaker 1>explosion of director consumer brands. Right everybody is built saying

0:24:21.080 --> 0:24:23.159
<v Speaker 1>direct to consumer brands. So there is no place for

0:24:23.320 --> 0:24:27.400
<v Speaker 1>consumers to go find discover new brands, find the brands

0:24:27.480 --> 0:24:29.480
<v Speaker 1>all out and discover new brands. So we are creating

0:24:29.520 --> 0:24:32.320
<v Speaker 1>a brand discovery platform where you can find all the

0:24:32.440 --> 0:24:35.800
<v Speaker 1>cool brands for your everyday luxury plant. And with the

0:24:35.840 --> 0:24:39.280
<v Speaker 1>convenience of Amazon, we now have the fastest free, fastest

0:24:39.400 --> 0:24:42.639
<v Speaker 1>free online shipping in the marketplace, free one day shipping.

0:24:43.240 --> 0:24:45.520
<v Speaker 1>We put our customers Support number on the top so

0:24:45.680 --> 0:24:47.560
<v Speaker 1>that if you are going to call, you can talk

0:24:47.600 --> 0:24:50.080
<v Speaker 1>to our customers, you know, and I read every customers

0:24:50.119 --> 0:24:53.800
<v Speaker 1>support emails, and so we really stand for convenience, we

0:24:53.920 --> 0:24:57.200
<v Speaker 1>stand for quality, and we stand for discovery. One of

0:24:57.240 --> 0:25:00.520
<v Speaker 1>the ways that you are of grabbing share. It seems

0:25:00.520 --> 0:25:03.679
<v Speaker 1>that through influencers that is well known to a lot

0:25:03.720 --> 0:25:06.920
<v Speaker 1>of the influencers in this room. What have you learned

0:25:06.920 --> 0:25:10.760
<v Speaker 1>about them? Because it's not so easy to identify the

0:25:10.880 --> 0:25:14.320
<v Speaker 1>right people to figure out the right essentially business model

0:25:14.640 --> 0:25:18.520
<v Speaker 1>around that, and it's not inexpensive. Sometimes, yeah, we're not

0:25:18.600 --> 0:25:21.520
<v Speaker 1>doing that much with you know, uh, influences. To be

0:25:22.359 --> 0:25:26.200
<v Speaker 1>completely honest with you, I have a philosophy is do

0:25:26.440 --> 0:25:29.800
<v Speaker 1>completely opposite what the world is doing. You know, if

0:25:29.840 --> 0:25:31.360
<v Speaker 1>you look at in New York City, you will see

0:25:31.400 --> 0:25:34.159
<v Speaker 1>our outdoor campaign in the taxi top or if you

0:25:34.240 --> 0:25:37.199
<v Speaker 1>take the subway, you know, you will see a very

0:25:37.280 --> 0:25:42.080
<v Speaker 1>sharp brand train. You know. I think so fundamentally, I

0:25:42.240 --> 0:25:48.040
<v Speaker 1>believe that consumers are smart and if and they understand

0:25:48.160 --> 0:25:51.840
<v Speaker 1>the authenticity, you know, and and and the thing is

0:25:51.920 --> 0:25:55.760
<v Speaker 1>that if influencers are too commercial and they're promoting too

0:25:55.880 --> 0:25:59.479
<v Speaker 1>much of the product, I think it doesn't convert very well.

0:25:59.800 --> 0:26:03.399
<v Speaker 1>So you really really have to understand that when you

0:26:03.720 --> 0:26:08.240
<v Speaker 1>engage with the influences is an authentic relationship, because I

0:26:08.600 --> 0:26:12.119
<v Speaker 1>think you really really have to appreciate that if you

0:26:12.240 --> 0:26:14.639
<v Speaker 1>push your product in an inauthentic way, it's actually a

0:26:14.760 --> 0:26:17.520
<v Speaker 1>huge turnoff for consumers because consumers know that you're trying

0:26:17.520 --> 0:26:20.440
<v Speaker 1>to do them right. You know the bus When we

0:26:20.480 --> 0:26:22.560
<v Speaker 1>started the company, we call it very Shop and what

0:26:22.760 --> 0:26:25.879
<v Speaker 1>is very Shop Verified shop because we wanted to build trust.

0:26:26.000 --> 0:26:28.200
<v Speaker 1>You know, the world is going from fake news to

0:26:28.280 --> 0:26:31.680
<v Speaker 1>fake people to fake product, and we wanted to build

0:26:31.720 --> 0:26:34.800
<v Speaker 1>this trusted platform. And and so you want to do

0:26:34.920 --> 0:26:36.600
<v Speaker 1>marketing that you want to engage in a marketing in

0:26:36.600 --> 0:26:38.960
<v Speaker 1>the trusted way? And is it right? One million shoppers

0:26:39.359 --> 0:26:40.960
<v Speaker 1>or not yet? By the by the end of the year,

0:26:41.000 --> 0:26:42.600
<v Speaker 1>you have a free one day shipping right now, but

0:26:42.680 --> 0:26:44.359
<v Speaker 1>no in terms of the number of shoppers that are

0:26:44.400 --> 0:26:46.000
<v Speaker 1>on your site right now? Oh yeah, I think by

0:26:46.119 --> 0:26:50.159
<v Speaker 1>year and we'll have a million unique shoppers on a

0:26:50.280 --> 0:26:53.800
<v Speaker 1>monthly basis. Alright, so we need to switch. Yeah, we

0:26:53.840 --> 0:26:57.720
<v Speaker 1>gotta switch. Um. When you talk about turnoffs, one of

0:26:57.720 --> 0:26:59.840
<v Speaker 1>the biggest turnoffs it feels like for the market this

0:27:00.040 --> 0:27:02.240
<v Speaker 1>year and for a lot of people, was we work.

0:27:02.400 --> 0:27:04.879
<v Speaker 1>You've got some thoughts on this. You've been watching this

0:27:05.040 --> 0:27:08.080
<v Speaker 1>market as a banker, as an executive, as an entrepreneur.

0:27:08.760 --> 0:27:11.399
<v Speaker 1>What happened? What went wrong? As you just still it

0:27:11.480 --> 0:27:16.439
<v Speaker 1>down with we work? Um, the one word is corporate grid. Right. Uh.

0:27:16.720 --> 0:27:20.080
<v Speaker 1>I think the key thing is whenever we give someone money,

0:27:20.160 --> 0:27:23.040
<v Speaker 1>you give them your trust. It is a fundamental thing

0:27:23.119 --> 0:27:27.440
<v Speaker 1>that people don't appreciate that that when an investors are

0:27:28.200 --> 0:27:31.080
<v Speaker 1>forget about investor your friend or your parents or your

0:27:31.200 --> 0:27:34.560
<v Speaker 1>uncle or and investors give you money, they give you

0:27:34.680 --> 0:27:38.200
<v Speaker 1>the trust and and when you take that money, you

0:27:38.280 --> 0:27:41.879
<v Speaker 1>have a responsibility. You have a responsibility to live by

0:27:41.920 --> 0:27:44.240
<v Speaker 1>the trust they give it to you. And and I

0:27:44.359 --> 0:27:48.840
<v Speaker 1>think oftentime we saw that the corporate executives don't appreciate

0:27:48.960 --> 0:27:52.840
<v Speaker 1>the trust that investors give it to them. And and

0:27:53.480 --> 0:27:57.400
<v Speaker 1>uh at we work, we saw the gross, gross negligence

0:27:57.440 --> 0:28:01.480
<v Speaker 1>of that trust and they by Adam Newman executive level, yes,

0:28:01.560 --> 0:28:05.159
<v Speaker 1>and the corporate greed is to a level that fundamentally

0:28:05.240 --> 0:28:09.720
<v Speaker 1>I didn't see the since the world of well, what

0:28:09.840 --> 0:28:12.440
<v Speaker 1>about the role of soft bank in this, right, the

0:28:12.520 --> 0:28:14.840
<v Speaker 1>big investor obviously, and we work, and what about the

0:28:14.920 --> 0:28:17.400
<v Speaker 1>role of investment bankers? Certainly when they tried to take

0:28:17.440 --> 0:28:20.040
<v Speaker 1>it public and obviously all of a sudden, all these

0:28:20.160 --> 0:28:24.840
<v Speaker 1>issues came out. Yeah, you know, responsibility of investment bankers.

0:28:26.400 --> 0:28:29.440
<v Speaker 1>So two different questions, you know, I think, look, I

0:28:29.480 --> 0:28:32.240
<v Speaker 1>think soft bank as an investors, you have to make

0:28:32.320 --> 0:28:36.359
<v Speaker 1>two decisions right. One you have to analyze the investment

0:28:36.840 --> 0:28:39.960
<v Speaker 1>as a scandal and investment opportunity. And we can argue

0:28:40.000 --> 0:28:42.480
<v Speaker 1>whether we work with a good investment or a bad

0:28:42.560 --> 0:28:49.040
<v Speaker 1>investment from an investment lens perspective, But what soft bank?

0:28:49.120 --> 0:28:51.080
<v Speaker 1>And as an investors, you always have to trust the

0:28:51.120 --> 0:28:53.760
<v Speaker 1>management and you give them the money, and if they

0:28:53.960 --> 0:28:56.840
<v Speaker 1>don't follow through it, you know, I think it's very

0:28:56.840 --> 0:29:00.720
<v Speaker 1>difficult for an investors. So I actually sympathize with slob Bank.

0:29:00.760 --> 0:29:03.680
<v Speaker 1>I know everybody blames Sobbank, but I actually sympathize with

0:29:03.760 --> 0:29:06.840
<v Speaker 1>subbank because they gave money to someone who completely tar

0:29:06.880 --> 0:29:11.600
<v Speaker 1>around and trying to I didn't respect their trust. And Uh.

0:29:12.200 --> 0:29:15.640
<v Speaker 1>With regards to Investment Bank, look, I think you know,

0:29:16.600 --> 0:29:19.720
<v Speaker 1>clearly Investment Bank could have hired standard of due diligence.

0:29:19.800 --> 0:29:21.600
<v Speaker 1>But you know the good news is they did the

0:29:21.680 --> 0:29:25.720
<v Speaker 1>due diligence and they disclosed all this information we found, Like,

0:29:26.160 --> 0:29:27.840
<v Speaker 1>do you feel like it was too late in the process.

0:29:28.520 --> 0:29:30.040
<v Speaker 1>This is a company that was around for a while.

0:29:30.600 --> 0:29:33.920
<v Speaker 1>I think Investment Banks they couldn't have disclosed before the

0:29:34.040 --> 0:29:36.400
<v Speaker 1>filing anywhere because the company would not let them disclose

0:29:36.440 --> 0:29:38.920
<v Speaker 1>it and that was very shop co founder Imran Khan

0:29:39.000 --> 0:29:42.160
<v Speaker 1>speaking with Carol Master and myself at Bloomberg's Sooner than

0:29:42.280 --> 0:29:45.840
<v Speaker 1>You Think Summit, just a couple of weeks ago. As

0:29:46.000 --> 0:29:49.360
<v Speaker 1>so many things seemed to do these days, this next

0:29:49.480 --> 0:29:54.040
<v Speaker 1>story started with a tweet, a series of tweets. Really uh,

0:29:54.320 --> 0:29:57.040
<v Speaker 1>and it was all about credit cards. It took on

0:29:57.120 --> 0:29:59.760
<v Speaker 1>a life of its own over the next several days,

0:30:00.320 --> 0:30:06.800
<v Speaker 1>ensnaring in some ways Apple, Goldman, Sachs, the credit card industry, misogyny, algorithms,

0:30:07.120 --> 0:30:09.440
<v Speaker 1>all of it. Uh. We're gonna get into that with

0:30:09.600 --> 0:30:13.560
<v Speaker 1>Shri Nadaraja and he covers Goldman and Wall Street for Bloomberg.

0:30:14.160 --> 0:30:18.920
<v Speaker 1>This credit card hailed as this revolutionary thing, and yet

0:30:19.200 --> 0:30:23.200
<v Speaker 1>over last weekend it took on a different tone. What happened, right?

0:30:23.240 --> 0:30:25.320
<v Speaker 1>I mean this all started with a series of tweets

0:30:25.440 --> 0:30:28.920
<v Speaker 1>from a tech entrepreneur, David Hanson, who applied to the

0:30:28.960 --> 0:30:32.880
<v Speaker 1>Apple Card and started complaining that his credit limit was

0:30:33.000 --> 0:30:35.480
<v Speaker 1>twenty times the size of his wife's credit limit, even

0:30:35.520 --> 0:30:39.640
<v Speaker 1>though both of them share the same finances, have joined accounts,

0:30:39.720 --> 0:30:42.720
<v Speaker 1>same spending power, had the same income. When it came

0:30:42.760 --> 0:30:44.680
<v Speaker 1>to the field, when Apple Card was trying to determine

0:30:44.720 --> 0:30:47.320
<v Speaker 1>the credit limit, and yet there was this huge disparity.

0:30:48.280 --> 0:30:51.280
<v Speaker 1>Post immediately gained traction online. A lot of people shared

0:30:51.320 --> 0:30:54.240
<v Speaker 1>similar experiences and to add insult to engineer and perhaps

0:30:54.280 --> 0:30:56.680
<v Speaker 1>the embarrassing bit here for Apple was Apple co founder

0:30:56.720 --> 0:30:59.360
<v Speaker 1>Steve wasn't the exit Wait a minute, I faced the

0:30:59.400 --> 0:31:02.520
<v Speaker 1>same issue before you know it, a regulator saying we

0:31:02.600 --> 0:31:05.520
<v Speaker 1>want to figure out how these credit risk assessment tools work.

0:31:05.680 --> 0:31:07.720
<v Speaker 1>We're going to probe Goldman, and we're going to probe

0:31:07.760 --> 0:31:10.160
<v Speaker 1>this Apple god issue to see if there are some

0:31:10.280 --> 0:31:13.320
<v Speaker 1>biases in the algorithm. So as an algorithm, But how

0:31:13.440 --> 0:31:17.000
<v Speaker 1>much blame does Goldman have to take here? Is it

0:31:17.160 --> 0:31:19.320
<v Speaker 1>just the algo or you know, is there something that

0:31:19.400 --> 0:31:22.640
<v Speaker 1>Goldman can really do to fix this? Look In many ways,

0:31:22.720 --> 0:31:26.560
<v Speaker 1>I truly believe that Apple and Goldman to market names

0:31:26.560 --> 0:31:28.720
<v Speaker 1>in the world of tech and finance. But what you

0:31:28.840 --> 0:31:32.200
<v Speaker 1>have here is those two have become lightning rods over

0:31:32.240 --> 0:31:34.600
<v Speaker 1>an issue that has been bubbling for a while. People

0:31:34.720 --> 0:31:37.000
<v Speaker 1>have tried to figure out as there has been this

0:31:37.240 --> 0:31:41.000
<v Speaker 1>mission creep off tech in the financial services space is

0:31:41.040 --> 0:31:44.560
<v Speaker 1>trying to figure out that innovation keeps up with the

0:31:44.640 --> 0:31:47.720
<v Speaker 1>important regulatory factors need to make sure that it doesn't

0:31:47.760 --> 0:31:50.560
<v Speaker 1>come with its own set of biases. Computers are supposed

0:31:50.560 --> 0:31:53.680
<v Speaker 1>to stamp out human risk and those errors, but in

0:31:54.360 --> 0:31:56.520
<v Speaker 1>other ways, are they sort of reinforcing some of the

0:31:56.600 --> 0:31:58.640
<v Speaker 1>issues we faced for a long time. And that's what

0:31:58.800 --> 0:32:00.720
<v Speaker 1>folks are trying to figure out. So it's possibly not

0:32:00.880 --> 0:32:03.600
<v Speaker 1>just limited to Goldman. It probably affects a largest set

0:32:03.680 --> 0:32:06.520
<v Speaker 1>of the credit card industry. But for Goldman, this is

0:32:06.600 --> 0:32:09.640
<v Speaker 1>baptism by fire. Remember they haven't done this for long.

0:32:09.680 --> 0:32:13.000
<v Speaker 1>Consumer facing businesses are new for them, and that's why

0:32:13.120 --> 0:32:15.560
<v Speaker 1>maybe they are facing this sort of a unique challenge

0:32:15.600 --> 0:32:18.280
<v Speaker 1>in a way right and and taking a step back.

0:32:18.320 --> 0:32:21.720
<v Speaker 1>I mean, let's remind people this card was hailed in

0:32:21.880 --> 0:32:24.680
<v Speaker 1>many ways for all the reasons you just described. Treat

0:32:24.960 --> 0:32:28.280
<v Speaker 1>this notion that Apple of course, anything it puts its

0:32:28.400 --> 0:32:31.000
<v Speaker 1>name on, if it's getting into a new business, people

0:32:31.040 --> 0:32:34.320
<v Speaker 1>are paying attention Goldman, as you say, getting into the

0:32:34.360 --> 0:32:37.040
<v Speaker 1>consumer business in a new and different way and partnering

0:32:37.120 --> 0:32:41.280
<v Speaker 1>with Apple. This was unveiled by relatively new CEO David Solomon,

0:32:41.320 --> 0:32:45.240
<v Speaker 1>I believe, with Tim Cook at a big Apple UH meeting,

0:32:45.920 --> 0:32:48.240
<v Speaker 1>which have you know, sort of drama and pomp and

0:32:48.280 --> 0:32:51.720
<v Speaker 1>circumstances all their own. What was this meant to be

0:32:52.000 --> 0:32:54.320
<v Speaker 1>in the market, This card, this is supposed to be

0:32:54.360 --> 0:32:57.920
<v Speaker 1>something revolutionary in many ways, right. Both David Solomon and

0:32:58.200 --> 0:33:00.680
<v Speaker 1>Tim Cook in their respective learning school all said this

0:33:00.880 --> 0:33:03.640
<v Speaker 1>is the most successful credit card launch ever. I mean,

0:33:03.680 --> 0:33:05.840
<v Speaker 1>they didn't really back it up with many statistics, but

0:33:06.240 --> 0:33:09.680
<v Speaker 1>for now we'll take them for what they said. It's

0:33:09.720 --> 0:33:12.600
<v Speaker 1>only two months in. We we've seen that they've already

0:33:12.720 --> 0:33:15.400
<v Speaker 1>made more than ten billion in loan well not loans,

0:33:15.440 --> 0:33:18.280
<v Speaker 1>but credit lines, so it's clearly had a good start.

0:33:18.840 --> 0:33:20.480
<v Speaker 1>This was supposed to be the time when they could

0:33:20.480 --> 0:33:22.640
<v Speaker 1>sort of unwind and celebrate the fact that they got

0:33:22.720 --> 0:33:26.280
<v Speaker 1>a good launching instead facing this sort of mini crisis.

0:33:27.200 --> 0:33:32.160
<v Speaker 1>What actual tangible penalty perhaps could Goldman actually face here?

0:33:32.200 --> 0:33:34.160
<v Speaker 1>Of course they're being probed, but is there a law

0:33:34.760 --> 0:33:36.800
<v Speaker 1>that they are potentially breaking and that they're going to

0:33:36.840 --> 0:33:40.720
<v Speaker 1>get in trouble? Part of and trying to answer that question,

0:33:40.720 --> 0:33:42.680
<v Speaker 1>you also have to think about what's the precedent here?

0:33:42.800 --> 0:33:45.800
<v Speaker 1>And I have to think that when you're looking into

0:33:46.080 --> 0:33:49.760
<v Speaker 1>Gothmic fairness, this all has to be fairly new. It's

0:33:50.080 --> 0:33:51.920
<v Speaker 1>people have been talking about it for a while, but

0:33:52.000 --> 0:33:54.840
<v Speaker 1>it is starting to gain more attention now. In June,

0:33:55.120 --> 0:33:57.400
<v Speaker 1>you had lawmakers and d C saying, we want to

0:33:57.440 --> 0:34:00.479
<v Speaker 1>make sure that fair lending practices are being applied, uh,

0:34:00.600 --> 0:34:02.240
<v Speaker 1>and make sure that there are no issues with that.

0:34:02.320 --> 0:34:04.000
<v Speaker 1>So you don't really know why, Hey, this is gonna

0:34:04.040 --> 0:34:06.080
<v Speaker 1>be a ten million dollar fine or fifty million all fine,

0:34:06.080 --> 0:34:08.359
<v Speaker 1>slap on the race or something worse. We really don't

0:34:08.400 --> 0:34:11.960
<v Speaker 1>know anything about that. And what makes it worse is Goldman,

0:34:12.040 --> 0:34:15.200
<v Speaker 1>for instance, says, there's no discrimination. Guys, we're not, you know,

0:34:15.320 --> 0:34:18.200
<v Speaker 1>classifying by race or gender and taking decisions according to that.

0:34:18.560 --> 0:34:21.840
<v Speaker 1>There is no intentional bias on our part. But consumer

0:34:22.440 --> 0:34:24.960
<v Speaker 1>advocates are saying that's part of the problem. It doesn't

0:34:25.040 --> 0:34:28.200
<v Speaker 1>have to be intentional bias. If it was intentional bias

0:34:28.400 --> 0:34:31.759
<v Speaker 1>in a civil society, hopefully it's easy to spot and

0:34:31.960 --> 0:34:35.080
<v Speaker 1>root out. It's the unintentional bias that's harder. It becomes

0:34:35.160 --> 0:34:38.680
<v Speaker 1>deeply entrenched and by the time you become alert to

0:34:38.719 --> 0:34:40.680
<v Speaker 1>the problem, you can't just flick a switch and say,

0:34:41.120 --> 0:34:43.640
<v Speaker 1>you know what, let's reverse all this. And I think

0:34:43.760 --> 0:34:46.800
<v Speaker 1>that's that's the issue that Goldman and Apple have to

0:34:46.880 --> 0:34:49.040
<v Speaker 1>deal with here. That's the issue A lot of the

0:34:49.120 --> 0:34:52.560
<v Speaker 1>financial services companies have to deal with going forward as

0:34:52.600 --> 0:34:55.600
<v Speaker 1>they embraced technology more and more because it does obviously

0:34:55.680 --> 0:34:58.239
<v Speaker 1>come with several benefits. Well, and another question that's just

0:34:58.400 --> 0:35:00.239
<v Speaker 1>raised for me and all of this, says Jason said,

0:35:00.480 --> 0:35:03.920
<v Speaker 1>the inputs matter, but also algorithms kind of can teach themselves.

0:35:04.040 --> 0:35:07.359
<v Speaker 1>I mean, how do you control a self learning thing?

0:35:07.800 --> 0:35:10.320
<v Speaker 1>That's actually very fascinating because a lot of the discussion

0:35:10.400 --> 0:35:13.600
<v Speaker 1>has revolved around this. You obviously control the fact as

0:35:13.640 --> 0:35:17.960
<v Speaker 1>you put into the system, but many data scientists who

0:35:18.000 --> 0:35:19.960
<v Speaker 1>have been binding on this on social media have said

0:35:21.040 --> 0:35:23.600
<v Speaker 1>it is very hard to sort of reverse engineer why

0:35:23.840 --> 0:35:26.200
<v Speaker 1>a decision was ultimately made as to why did the

0:35:26.280 --> 0:35:28.840
<v Speaker 1>machine spit out the decision it did. You have a

0:35:28.960 --> 0:35:31.120
<v Speaker 1>general sense, but it's very hard to get a very

0:35:31.360 --> 0:35:34.680
<v Speaker 1>precise sense. And that's Shrie not a Rajan covering a

0:35:34.880 --> 0:35:38.160
<v Speaker 1>Goldman a different way this week, at different type of

0:35:38.239 --> 0:35:43.080
<v Speaker 1>story because this collaboration Kayleie with Apple much heralded, very

0:35:43.200 --> 0:35:47.200
<v Speaker 1>successful in some ways, but man, that story really took

0:35:47.200 --> 0:35:48.920
<v Speaker 1>a turn. I mean, this was supposed to be what

0:35:49.000 --> 0:35:51.440
<v Speaker 1>they were calling the most successful credit card launch of

0:35:51.480 --> 0:35:54.879
<v Speaker 1>all time. Maybe that's not the case, all right, Jason,

0:35:54.920 --> 0:35:56.600
<v Speaker 1>we've been talking a lot about we Work lately, and

0:35:56.680 --> 0:36:00.000
<v Speaker 1>it's not just about corporate governance, a soft bank confusion,

0:36:00.040 --> 0:36:01.919
<v Speaker 1>in anything like that. Now we're going to talk about

0:36:02.040 --> 0:36:05.160
<v Speaker 1>toxic phone booths, which is a sentence I never thought

0:36:05.239 --> 0:36:07.719
<v Speaker 1>I would say. I didn't either, And when this story

0:36:07.880 --> 0:36:10.680
<v Speaker 1>first broke a couple of weeks ago, I just thought, Wow,

0:36:10.800 --> 0:36:13.040
<v Speaker 1>these guys can't catch a break. And then it just

0:36:13.160 --> 0:36:15.880
<v Speaker 1>becomes this emblem. In many ways, Ellen Huett has been

0:36:15.920 --> 0:36:19.480
<v Speaker 1>following every twist and turn in and out of the

0:36:19.560 --> 0:36:22.200
<v Speaker 1>phone booth as where she joins us from San Francisco.

0:36:22.520 --> 0:36:26.759
<v Speaker 1>So talk to us about these phone booths, because it's

0:36:26.760 --> 0:36:30.560
<v Speaker 1>become kind of a thing. Yeah, and and same same

0:36:30.600 --> 0:36:32.960
<v Speaker 1>as you said, Jason. I also had this thought when

0:36:32.960 --> 0:36:34.960
<v Speaker 1>I first read about the phone boosts. You know, they

0:36:35.000 --> 0:36:40.160
<v Speaker 1>announced this issue first in mid October, that they had,

0:36:40.280 --> 0:36:43.480
<v Speaker 1>you know, thousands of phone booths that potentially had elevated

0:36:43.560 --> 0:36:47.239
<v Speaker 1>levels of formaldehyde, which is a carcinogen um in their

0:36:47.280 --> 0:36:50.400
<v Speaker 1>offices in US and Canada. I remember thinking like it

0:36:50.520 --> 0:36:53.279
<v Speaker 1>was on top of so much other bad news about

0:36:53.320 --> 0:36:55.160
<v Speaker 1>we work. You you had to feel pretty bad for them.

0:36:55.280 --> 0:36:58.040
<v Speaker 1>It seemed like an issue, but uh, you know, as

0:36:58.080 --> 0:36:59.880
<v Speaker 1>we spent some time in the weeks following trying to

0:37:00.040 --> 0:37:03.440
<v Speaker 1>figure out what exactly happened. You know, I think you

0:37:03.600 --> 0:37:06.520
<v Speaker 1>can trace some of the uh, some of the forces

0:37:06.600 --> 0:37:09.320
<v Speaker 1>at play at we Work that led to possibly this

0:37:09.480 --> 0:37:12.480
<v Speaker 1>outcome of of these toxic phone booths. So this, you know,

0:37:12.560 --> 0:37:14.480
<v Speaker 1>the story starts, at least from our point of view

0:37:14.800 --> 0:37:18.439
<v Speaker 1>in October when this announcement was made, But the story

0:37:18.600 --> 0:37:20.759
<v Speaker 1>in many ways actually begins a lot earlier, which is

0:37:20.840 --> 0:37:24.279
<v Speaker 1>when we Work decided to design in house their own

0:37:24.920 --> 0:37:27.440
<v Speaker 1>sound insulated phone booths. So these are important pieces of

0:37:27.480 --> 0:37:31.200
<v Speaker 1>furniture for we Work offices because their offices are usually

0:37:31.280 --> 0:37:33.200
<v Speaker 1>open plan. You know, if any of you working in

0:37:33.200 --> 0:37:35.080
<v Speaker 1>an open plan office, you know, it can be hard

0:37:35.120 --> 0:37:38.120
<v Speaker 1>to make a private phone call that other people can't here,

0:37:38.239 --> 0:37:39.960
<v Speaker 1>and maybe if you don't want to bother your neighbors

0:37:40.080 --> 0:37:42.879
<v Speaker 1>or anything like that. So so we Work makes these

0:37:42.920 --> 0:37:45.440
<v Speaker 1>phone booths that are sort of single person only. They're

0:37:45.440 --> 0:37:47.640
<v Speaker 1>about the size of say an airplane bathroom, and have

0:37:47.719 --> 0:37:49.719
<v Speaker 1>a door that fold in the same way. You can

0:37:49.760 --> 0:37:52.880
<v Speaker 1>step inside, sound insulated and you can make phone call

0:37:53.000 --> 0:37:55.839
<v Speaker 1>or maybe like take a meeting. And and they were

0:37:55.920 --> 0:37:58.640
<v Speaker 1>setting these up, you know, along hallways and in corners

0:37:58.680 --> 0:38:01.840
<v Speaker 1>of their offices to give people uh private space. And

0:38:02.560 --> 0:38:05.799
<v Speaker 1>they were so important to we work that we work

0:38:05.800 --> 0:38:09.080
<v Speaker 1>decided to actually start designing them themselves in house, as

0:38:09.080 --> 0:38:12.000
<v Speaker 1>opposed to like buying them elsewhere. Um and and they

0:38:12.040 --> 0:38:13.799
<v Speaker 1>were at first very proud of this. You know, there

0:38:13.840 --> 0:38:16.200
<v Speaker 1>are other stories, and there's a past story and Fast

0:38:16.239 --> 0:38:18.320
<v Speaker 1>Company from about a year ago in which one of

0:38:18.360 --> 0:38:20.480
<v Speaker 1>their executives talks about how great it is that they

0:38:20.719 --> 0:38:23.520
<v Speaker 1>did this their own design for the phone booths. Um

0:38:23.719 --> 0:38:25.839
<v Speaker 1>and it turns out, you know, it gets a little

0:38:26.200 --> 0:38:27.640
<v Speaker 1>you know, we we did a lot of research and

0:38:27.680 --> 0:38:30.040
<v Speaker 1>reporting and discovered, you know, there's kind of a complicated

0:38:30.120 --> 0:38:34.440
<v Speaker 1>supply chain at play. But basically we worked designs the

0:38:34.440 --> 0:38:37.120
<v Speaker 1>phone booth and then gets manufacturers in different parts of

0:38:37.120 --> 0:38:40.560
<v Speaker 1>the world to make the phone booth. And one of

0:38:40.600 --> 0:38:43.040
<v Speaker 1>their manufacturers, or maybe the only one in the U.

0:38:43.200 --> 0:38:46.120
<v Speaker 1>S And Canada, was a company called Premier XD. It's

0:38:46.120 --> 0:38:48.600
<v Speaker 1>a company that makes commercial fixtures for the likes of

0:38:48.680 --> 0:38:51.560
<v Speaker 1>Starbucks and other companies. You know, those kiosks that you

0:38:51.640 --> 0:38:54.160
<v Speaker 1>might see in like a grocery store. They were making

0:38:54.200 --> 0:38:57.120
<v Speaker 1>these phone booths and they um, you know that this

0:38:57.360 --> 0:38:59.680
<v Speaker 1>was not you know, publicly known, but something that we

0:38:59.760 --> 0:39:01.879
<v Speaker 1>talked about with former employees and that kind of thing.

0:39:02.400 --> 0:39:04.839
<v Speaker 1>And they were making these phone boots. Everything seemed fine

0:39:05.120 --> 0:39:09.480
<v Speaker 1>until early summer when one of we Work's biggest customers, UBS,

0:39:09.600 --> 0:39:11.600
<v Speaker 1>which had used we worked, to redesign one of its

0:39:11.800 --> 0:39:15.120
<v Speaker 1>headquarters in New Jersey. Some of the employees at the

0:39:15.280 --> 0:39:18.839
<v Speaker 1>UBS office noticed this phone booths smell funny, like there's

0:39:18.840 --> 0:39:21.239
<v Speaker 1>a weird smell when I'm in them, or maybe I

0:39:21.320 --> 0:39:25.080
<v Speaker 1>have some eye irritation, and they alerted their managers. Company

0:39:25.200 --> 0:39:28.800
<v Speaker 1>did a test and found these elevated levels of formaldehyde.

0:39:28.920 --> 0:39:31.520
<v Speaker 1>So this is early summer, and keep in mind, we

0:39:31.560 --> 0:39:34.960
<v Speaker 1>worked and announced the formaldehyde issue until mid October, so

0:39:35.040 --> 0:39:38.399
<v Speaker 1>there's several months at play here where there's UM, there's

0:39:38.520 --> 0:39:41.640
<v Speaker 1>just you know, UBS had told we work at the issue.

0:39:42.040 --> 0:39:44.399
<v Speaker 1>We work actually starts talking to vendors in August about

0:39:44.400 --> 0:39:48.280
<v Speaker 1>maybe replacing or replacing future phone booths with new ones.

0:39:48.840 --> 0:39:51.960
<v Speaker 1>UM and then it kind of and actually in September, Premier,

0:39:52.040 --> 0:39:54.520
<v Speaker 1>the maker of the phone boots, actually suddenly shuts down

0:39:54.600 --> 0:39:57.160
<v Speaker 1>with no warning. Some of its workers are less stranded

0:39:57.200 --> 0:39:59.960
<v Speaker 1>with no severance. Uh, there's all sorts of there's kind

0:40:00.000 --> 0:40:03.320
<v Speaker 1>of a like in in the background, like a series

0:40:03.360 --> 0:40:05.600
<v Speaker 1>of events that leads up to the announcement of the

0:40:05.600 --> 0:40:07.200
<v Speaker 1>phone booth. And that's kind of what we get into

0:40:07.320 --> 0:40:10.640
<v Speaker 1>in this story. Well, and now we work as reinstalling

0:40:10.800 --> 0:40:13.080
<v Speaker 1>phone Boost of the exact same design, just now a

0:40:13.080 --> 0:40:15.719
<v Speaker 1>different manufacturer. By telling people won't wait, don't go in yet,

0:40:15.760 --> 0:40:19.680
<v Speaker 1>we're not entirely sure they're safe. They're still holding some

0:40:19.960 --> 0:40:22.640
<v Speaker 1>of the existing phone booths for further testing. I think,

0:40:22.760 --> 0:40:25.279
<v Speaker 1>you know, into their credit, they're being very careful, but

0:40:25.520 --> 0:40:28.239
<v Speaker 1>it does seem like they also took some time to

0:40:28.360 --> 0:40:31.400
<v Speaker 1>announce to their major you know, to their customers in

0:40:31.440 --> 0:40:33.880
<v Speaker 1>their coworking spaces, that that there was an issue with

0:40:33.920 --> 0:40:36.479
<v Speaker 1>these phone booths. And so there are customers who are upset.

0:40:36.520 --> 0:40:39.040
<v Speaker 1>They feel like their health has been put at risk

0:40:39.320 --> 0:40:41.520
<v Speaker 1>by something that they totally didn't expect, which was the

0:40:41.600 --> 0:40:43.839
<v Speaker 1>phone booth that they use at work, maybe to get

0:40:43.880 --> 0:40:45.759
<v Speaker 1>a private moment or to take a phone call, or

0:40:46.080 --> 0:40:48.040
<v Speaker 1>to hold meetings in I mean, can you talk about

0:40:48.080 --> 0:40:51.360
<v Speaker 1>the uphill climb that the future CEO of the companies

0:40:51.440 --> 0:40:53.400
<v Speaker 1>has to face here? I mean, what do where do

0:40:53.480 --> 0:40:57.000
<v Speaker 1>they start? It just seems like such a difficult job

0:40:57.120 --> 0:40:59.839
<v Speaker 1>and one that will be watched very carefully. I think

0:40:59.880 --> 0:41:04.280
<v Speaker 1>we've seen similar pattern play out with Dara across Broshai

0:41:04.440 --> 0:41:07.720
<v Speaker 1>at Uber. You know, he's taking over the troubled company

0:41:07.880 --> 0:41:11.200
<v Speaker 1>from a very public CEO, someone who had a lot

0:41:11.320 --> 0:41:13.880
<v Speaker 1>of ties to the spirit of the company as the founder,

0:41:14.040 --> 0:41:16.560
<v Speaker 1>and then um, you know, was sort of outstand in

0:41:16.640 --> 0:41:20.560
<v Speaker 1>a dramatic way. So anyone who steps into the top

0:41:20.680 --> 0:41:22.399
<v Speaker 1>job that we work is certainly going to be thinking

0:41:22.440 --> 0:41:25.759
<v Speaker 1>about what happened at Uber and and they're going to

0:41:25.800 --> 0:41:29.120
<v Speaker 1>be facing I think similar problems having to establish kind

0:41:29.120 --> 0:41:31.920
<v Speaker 1>of a new culture that still feels you know, um,

0:41:32.120 --> 0:41:35.200
<v Speaker 1>comforting to existing employees and making them want to stay

0:41:35.320 --> 0:41:38.440
<v Speaker 1>because there you know, as the company gets ready to

0:41:39.000 --> 0:41:43.040
<v Speaker 1>um continue to do layoffs, they are facing really bad morale.

0:41:43.080 --> 0:41:45.400
<v Speaker 1>You know, every time I talked to current WE Work employees,

0:41:45.440 --> 0:41:49.360
<v Speaker 1>they tell me people aren't coming into work, People are scared,

0:41:49.640 --> 0:41:52.360
<v Speaker 1>people are feeling unmotivated, and you can't blame them. They

0:41:52.440 --> 0:41:55.040
<v Speaker 1>have had a lot of shifts of leadership at the top.

0:41:55.400 --> 0:41:58.759
<v Speaker 1>The future of the company feels unsure, even though of

0:41:58.880 --> 0:42:00.920
<v Speaker 1>course leadership is saying we're going to continue on and

0:42:01.120 --> 0:42:03.520
<v Speaker 1>we're going to become profitable and the company's product is

0:42:03.520 --> 0:42:06.239
<v Speaker 1>still really strong. You know, I think most employees believe that,

0:42:06.440 --> 0:42:08.680
<v Speaker 1>but you have to imagine a lot of them are

0:42:08.719 --> 0:42:11.480
<v Speaker 1>scared for their personal futures. So I think the new

0:42:11.560 --> 0:42:13.400
<v Speaker 1>CEO is going to have to figure out how to

0:42:13.480 --> 0:42:16.520
<v Speaker 1>motivate workers, how to cut a lot of costs, how

0:42:16.600 --> 0:42:18.880
<v Speaker 1>to get um you know, future investors thinking that this

0:42:19.000 --> 0:42:21.200
<v Speaker 1>company still has a lot ahead of it. And that

0:42:21.320 --> 0:42:23.799
<v Speaker 1>was Ellen Hewitt. I mean, Jason, it's just hit after

0:42:23.960 --> 0:42:26.120
<v Speaker 1>hit after hit for we Work at this point. And

0:42:26.239 --> 0:42:29.120
<v Speaker 1>add to that, Kaylee, the news from Friday sources telling

0:42:29.160 --> 0:42:32.600
<v Speaker 1>Bloomberg that we Work is drawing scrutiny from the SEC

0:42:33.400 --> 0:42:36.399
<v Speaker 1>over whether the company violated financial rules in the run

0:42:36.480 --> 0:42:38.560
<v Speaker 1>up to its failed I po. Yeah, there is still

0:42:38.640 --> 0:42:40.960
<v Speaker 1>the open question of where does we Work go from

0:42:41.000 --> 0:42:42.279
<v Speaker 1>here and what's it going to look like at the

0:42:42.360 --> 0:42:44.840
<v Speaker 1>end of the day. Earlier this week, I had a

0:42:44.960 --> 0:42:47.440
<v Speaker 1>chance to sit down with Admiral Mike Mullen. It was

0:42:47.480 --> 0:42:50.359
<v Speaker 1>ahead of the second Annual Summit on Security hosted at

0:42:50.400 --> 0:42:53.520
<v Speaker 1>the nine eleven Memorial and Museum, and Bloomberg, we should

0:42:53.560 --> 0:42:56.760
<v Speaker 1>point out, was a media sponsor of that event. Mullen

0:42:56.920 --> 0:42:59.279
<v Speaker 1>he served as the Chairman of the Joint chiefs of

0:42:59.360 --> 0:43:02.920
<v Speaker 1>Staff for pre students Bush and Obama from two thousand

0:43:03.040 --> 0:43:06.640
<v Speaker 1>seven to eleven. He was in the situation room with

0:43:06.840 --> 0:43:10.399
<v Speaker 1>President Obama when Seal Team six killed the world's most

0:43:10.480 --> 0:43:13.840
<v Speaker 1>wanted terrorist, Osama bin Laden. Well, we had been hunting

0:43:13.880 --> 0:43:20.800
<v Speaker 1>for Bin Laden for intensely for years and um and

0:43:20.880 --> 0:43:24.359
<v Speaker 1>I think just the fact that it took so long, Uh,

0:43:24.480 --> 0:43:28.560
<v Speaker 1>it took a decade to to get to that culminating

0:43:28.640 --> 0:43:32.160
<v Speaker 1>point is indicative of how difficult to target he was

0:43:32.600 --> 0:43:35.640
<v Speaker 1>and the care with which he took to hide and

0:43:35.719 --> 0:43:39.920
<v Speaker 1>those around him. Um. Uh And it was an incredibly

0:43:39.960 --> 0:43:43.040
<v Speaker 1>intense effort to do that. Obviously, we were doing other things.

0:43:43.200 --> 0:43:44.600
<v Speaker 1>We had a war in Iraq, we had a war

0:43:44.640 --> 0:43:49.040
<v Speaker 1>in Afghanistan, but we never lost focus. And in one

0:43:49.120 --> 0:43:52.279
<v Speaker 1>of the one of the groups I'd like to give

0:43:52.360 --> 0:43:56.160
<v Speaker 1>credit to, uh there was a special I think run

0:43:56.640 --> 0:44:01.239
<v Speaker 1>on CNN a few years ago the four ladies in

0:44:01.320 --> 0:44:05.480
<v Speaker 1>the agency who in the late eighties really started and

0:44:05.680 --> 0:44:08.760
<v Speaker 1>stayed after Bin Laden when they had no resources. Nobody

0:44:08.880 --> 0:44:11.000
<v Speaker 1>was paying much attention to him, and so it had

0:44:11.040 --> 0:44:14.120
<v Speaker 1>been going on for a long long time. Uh and

0:44:14.880 --> 0:44:18.719
<v Speaker 1>uh and and then it culminated obviously in better intelligence

0:44:19.480 --> 0:44:22.920
<v Speaker 1>and in the last few months. Really I didn't get

0:44:23.000 --> 0:44:27.400
<v Speaker 1>involved until January in terms of what the possibilities might be.

0:44:28.160 --> 0:44:31.520
<v Speaker 1>And that was right because one of my concerns was

0:44:32.280 --> 0:44:34.520
<v Speaker 1>all of our concern was if there had been any

0:44:34.560 --> 0:44:37.479
<v Speaker 1>indication that we knew he would have he would have left.

0:44:37.520 --> 0:44:41.359
<v Speaker 1>And in fact, his his principal advisors were telling him

0:44:41.640 --> 0:44:44.480
<v Speaker 1>in that time frame that we actually killed him, it

0:44:44.640 --> 0:44:46.560
<v Speaker 1>was time to go. They were concerned he'd been there

0:44:46.600 --> 0:44:49.239
<v Speaker 1>too long and they needed to move. So had it

0:44:49.320 --> 0:44:53.160
<v Speaker 1>not happened that night, it could have been another decade

0:44:53.200 --> 0:44:55.040
<v Speaker 1>before we found him. And what was that night? Like?

0:44:56.200 --> 0:44:59.480
<v Speaker 1>People asked me of that famous picture, uh, And one

0:44:59.480 --> 0:45:01.080
<v Speaker 1>of the reasons I think it's famous is because it

0:45:01.160 --> 0:45:04.320
<v Speaker 1>really does capture the moment and it was very, very tense.

0:45:04.520 --> 0:45:06.960
<v Speaker 1>That said, it was a decision, and it was a

0:45:07.040 --> 0:45:10.240
<v Speaker 1>courageous decision from my perspective on a part of President

0:45:10.280 --> 0:45:12.920
<v Speaker 1>Obama because we didn't actually know he was there. We

0:45:13.000 --> 0:45:16.320
<v Speaker 1>had lots of circumstantial evidence. I viewed it as a

0:45:16.400 --> 0:45:22.600
<v Speaker 1>bet the presidency. UH. Decision that the president made um

0:45:22.920 --> 0:45:27.759
<v Speaker 1>and UH. And the night itself, the actual night of

0:45:27.920 --> 0:45:33.759
<v Speaker 1>the killing, was we were into that operation, uh, you know,

0:45:33.920 --> 0:45:35.920
<v Speaker 1>for two a couple of days at that point, so

0:45:36.040 --> 0:45:39.480
<v Speaker 1>it had it had been going for some time, and

0:45:39.719 --> 0:45:46.040
<v Speaker 1>there had been rehearsals and lots of preparation go on

0:45:46.320 --> 0:45:49.520
<v Speaker 1>for literally four months in the event that we could

0:45:49.560 --> 0:45:53.600
<v Speaker 1>pin him down. So uh we we had planned uh

0:45:54.040 --> 0:45:59.400
<v Speaker 1>this down to a level of detail that would in

0:45:59.520 --> 0:46:02.160
<v Speaker 1>the end allow us to kill him. But one of

0:46:02.239 --> 0:46:05.320
<v Speaker 1>the things I'm I like to remind people of is

0:46:05.440 --> 0:46:09.440
<v Speaker 1>that same night in Afghanistan, there were fourteen other missions

0:46:10.560 --> 0:46:14.680
<v Speaker 1>similar to that that were that were carried out. And

0:46:14.960 --> 0:46:18.120
<v Speaker 1>while strategically this one certainly had the highest risk, but

0:46:18.239 --> 0:46:21.239
<v Speaker 1>we have done thousands and thousands and thousands of these

0:46:21.960 --> 0:46:24.400
<v Speaker 1>missions over the course of the years that we had

0:46:24.440 --> 0:46:27.800
<v Speaker 1>been fighting. So I had every expectation that if he

0:46:27.960 --> 0:46:29.520
<v Speaker 1>was there, we were going to either be able to

0:46:29.640 --> 0:46:33.880
<v Speaker 1>capture or kill him. That said, it was tense, and

0:46:34.160 --> 0:46:37.160
<v Speaker 1>it wasn't over until it was over. And by that

0:46:37.360 --> 0:46:40.080
<v Speaker 1>I mean literally not just the killing him or getting

0:46:40.120 --> 0:46:44.080
<v Speaker 1>them out and getting him back into Afghanistan, taking his

0:46:44.239 --> 0:46:49.000
<v Speaker 1>DNA and positively identifying him, getting him on a helicopter,

0:46:49.200 --> 0:46:51.800
<v Speaker 1>flying him through Pakistani airspace, and getting him out to

0:46:51.840 --> 0:46:55.200
<v Speaker 1>a carry at sea. Where he could be buried consistent

0:46:55.640 --> 0:46:58.440
<v Speaker 1>with his beliefs, his religious beliefs, which is what we did.

0:46:59.520 --> 0:47:05.160
<v Speaker 1>And when you think about that moment and you fast

0:47:05.200 --> 0:47:09.920
<v Speaker 1>forward to today, what has it ultimately meant for the

0:47:10.000 --> 0:47:13.280
<v Speaker 1>war in terror which has not ended in many ways

0:47:13.360 --> 0:47:16.319
<v Speaker 1>and has only become in some ways more complicated. Well,

0:47:16.360 --> 0:47:20.000
<v Speaker 1>I think it in terms of having a huge impact

0:47:20.200 --> 0:47:23.359
<v Speaker 1>on the Alcada organization. It did when you take out

0:47:23.920 --> 0:47:27.640
<v Speaker 1>a leader like that, just as the very recent killing

0:47:27.880 --> 0:47:31.600
<v Speaker 1>of bagh Daddy has had a big impact on the

0:47:31.680 --> 0:47:34.600
<v Speaker 1>ISIS organization. But it doesn't make the ideas go away.

0:47:34.640 --> 0:47:37.800
<v Speaker 1>It doesn't make the aspiration go away. Uh, And it

0:47:37.920 --> 0:47:43.479
<v Speaker 1>hasn't with al Qaeda, nor has bagh Daddy's death done

0:47:43.560 --> 0:47:46.200
<v Speaker 1>that with ISIS. And so I think we have to

0:47:46.239 --> 0:47:48.920
<v Speaker 1>stay at this. We still we still are in a

0:47:49.000 --> 0:47:53.760
<v Speaker 1>situation where where we are seen as the evil empire,

0:47:53.800 --> 0:47:57.600
<v Speaker 1>if you will, from the terrorists perspective, and they continue

0:47:58.320 --> 0:48:00.920
<v Speaker 1>to come after us. And that was old Mike Mullen,

0:48:01.000 --> 0:48:03.040
<v Speaker 1>former Chairman of the Joint Chiefs of Staff. You can

0:48:03.120 --> 0:48:06.799
<v Speaker 1>hear our entire conversation. It's this week's Bloomberg Business Week

0:48:06.920 --> 0:48:10.080
<v Speaker 1>Extra podcast, and I should point out Michael Bloomberg, the

0:48:10.239 --> 0:48:13.200
<v Speaker 1>founder and majority owner of Bloomberg News parent Bloomberg Gulp.

0:48:13.600 --> 0:48:16.360
<v Speaker 1>He is the chairman of the nine eleven Memorial and Museum.

0:48:17.680 --> 0:48:20.279
<v Speaker 1>So Kaylee, the holidays are right around the corner. What

0:48:20.560 --> 0:48:25.640
<v Speaker 1>a shopping list we have here in Bloomberg Pursuits. I

0:48:25.719 --> 0:48:28.719
<v Speaker 1>want everything on this last If you buy everything on

0:48:28.840 --> 0:48:30.839
<v Speaker 1>the list, you end up broke. So it's just an

0:48:30.920 --> 0:48:33.680
<v Speaker 1>inspiration list, all right. So that's Chris Rouser, he's here

0:48:33.680 --> 0:48:38.080
<v Speaker 1>with us, the editor of Pursuits, walking is through it all.

0:48:38.280 --> 0:48:40.600
<v Speaker 1>So where do you want to start because I'll take

0:48:40.800 --> 0:48:43.279
<v Speaker 1>one of each. Yeah. So we every year we try

0:48:43.320 --> 0:48:44.840
<v Speaker 1>to think of a theme for our gift guide, and

0:48:44.880 --> 0:48:47.640
<v Speaker 1>this year the theme is things that are handmade. Um,

0:48:47.680 --> 0:48:50.040
<v Speaker 1>it's always nice to give someone something that you know

0:48:50.280 --> 0:48:52.360
<v Speaker 1>a lot of time went into it, maybe a master

0:48:52.520 --> 0:48:55.160
<v Speaker 1>craftsman worked on it. So on the first page of

0:48:55.200 --> 0:48:58.640
<v Speaker 1>the section, we have this amazing marketry poker set. So

0:48:58.680 --> 0:49:01.880
<v Speaker 1>it's a box with eight with a bunch of pieces,

0:49:01.920 --> 0:49:05.080
<v Speaker 1>like eight hundred pieces cards and stuff. And it's all

0:49:05.239 --> 0:49:06.960
<v Speaker 1>made with market tree, which is a little slivers of

0:49:07.000 --> 0:49:11.120
<v Speaker 1>wood which are inlaid into the box. Um, and it's uh,

0:49:11.200 --> 0:49:13.480
<v Speaker 1>you know, it's pounds. It's not cheap, but it's one

0:49:13.520 --> 0:49:15.600
<v Speaker 1>of fifteen, so you know, not many people will have it,

0:49:16.680 --> 0:49:18.960
<v Speaker 1>and so how do you go about acquiring one of

0:49:19.000 --> 0:49:21.759
<v Speaker 1>these if there's only fifteen out there? So super competitive?

0:49:21.840 --> 0:49:24.400
<v Speaker 1>You reach out to the artist, Alexander Llewellen. She's in

0:49:24.400 --> 0:49:27.439
<v Speaker 1>the UK, and you know she's making fifteen of these,

0:49:27.600 --> 0:49:30.240
<v Speaker 1>but she she makes other versions. She also makes backgammon

0:49:30.280 --> 0:49:31.960
<v Speaker 1>sets and stuff. So you reach out, see what she's

0:49:32.000 --> 0:49:34.560
<v Speaker 1>got and uh, give it to a friend. Alright, So

0:49:34.680 --> 0:49:38.200
<v Speaker 1>a fan favorite, apparently down on the pursuit's desk was

0:49:38.760 --> 0:49:43.360
<v Speaker 1>the claw for crustaceans. It's the pick of the critter.

0:49:43.840 --> 0:49:48.640
<v Speaker 1>You know, uh, what is this? Okay, So, if you

0:49:48.800 --> 0:49:51.800
<v Speaker 1>are a mainer like me, you've grown up eating lobster

0:49:52.000 --> 0:49:54.799
<v Speaker 1>and you've probably used many different kinds of lobster picks.

0:49:54.840 --> 0:49:57.239
<v Speaker 1>They're a little narrow forks that go into like the

0:49:57.360 --> 0:49:59.120
<v Speaker 1>legs are a narrow part of the shell to pull

0:49:59.160 --> 0:50:01.960
<v Speaker 1>out meat. A lot of them aren't actually that well designed.

0:50:02.120 --> 0:50:04.080
<v Speaker 1>Often you get them their plastic in a restaurant. So

0:50:04.160 --> 0:50:07.440
<v Speaker 1>this jeweler, Janey Cruise Garnett, who works out of the

0:50:07.480 --> 0:50:10.080
<v Speaker 1>Upper East Side, came by the office and was showing

0:50:10.120 --> 0:50:13.320
<v Speaker 1>us her wear since she had these silver hand carved

0:50:13.440 --> 0:50:17.160
<v Speaker 1>lobster picks, which are so ingenious and also expensive. They

0:50:17.880 --> 0:50:20.040
<v Speaker 1>have a little clamshell carved into them so you can

0:50:20.120 --> 0:50:22.560
<v Speaker 1>put your thumb in it. They're very textures so they

0:50:22.600 --> 0:50:25.600
<v Speaker 1>don't become slippery when they get covered in butter. And

0:50:25.800 --> 0:50:27.360
<v Speaker 1>at the end of the little fork they have a

0:50:27.400 --> 0:50:30.240
<v Speaker 1>little harpoon hook which is really which actually most lobster

0:50:30.320 --> 0:50:32.440
<v Speaker 1>picks don't have, so when you reach in to get

0:50:32.520 --> 0:50:34.800
<v Speaker 1>the meat, it comes out really easily. I know that

0:50:34.880 --> 0:50:37.720
<v Speaker 1>sounds crazy, but if you're a lobster person, this item

0:50:37.800 --> 0:50:40.359
<v Speaker 1>does not exist anywhere else and it's perfect. So you've

0:50:40.360 --> 0:50:42.359
<v Speaker 1>had the chance to eat lobster with set items, yes,

0:50:42.560 --> 0:50:44.440
<v Speaker 1>and it makes a difference. Yeah, I mean it's you know,

0:50:44.520 --> 0:50:46.600
<v Speaker 1>it's a special occasion item, right. They are made of

0:50:46.680 --> 0:50:49.919
<v Speaker 1>silver and there are two five dollars each, so it's

0:50:50.239 --> 0:50:52.439
<v Speaker 1>you don't want to lose them, right, Yeah, So you're

0:50:52.640 --> 0:50:55.840
<v Speaker 1>that that's a table setting that is gonna set you

0:50:56.000 --> 0:50:59.120
<v Speaker 1>back before you even go by your lobster, right, Yeah.

0:50:59.480 --> 0:51:00.960
<v Speaker 1>And those are the time of things that go missing

0:51:00.960 --> 0:51:04.080
<v Speaker 1>after a dinner party totally. You know, you're serving some

0:51:04.239 --> 0:51:07.120
<v Speaker 1>nice wine all right, So maybe while you're doing all that,

0:51:07.400 --> 0:51:12.200
<v Speaker 1>you're playing a record because not Yeah, you know vinyl

0:51:12.320 --> 0:51:14.680
<v Speaker 1>every year it gets bigger and bigger. Um. And so

0:51:15.080 --> 0:51:18.680
<v Speaker 1>we found a record player that's handmade that is heavier

0:51:18.760 --> 0:51:22.120
<v Speaker 1>than ever. It's actually seventy two pounds and it's made

0:51:22.160 --> 0:51:24.719
<v Speaker 1>by this guy, Tyler Hayes. The company is B D

0:51:24.880 --> 0:51:28.480
<v Speaker 1>DW in Philadelphia and he hand makes every part of it.

0:51:28.560 --> 0:51:31.680
<v Speaker 1>The platter is marble, which is why it costs, which

0:51:31.680 --> 0:51:34.000
<v Speaker 1>is why it's so heavy. Um. And the carcass, which

0:51:34.000 --> 0:51:35.960
<v Speaker 1>is what they call sort of the exterior is made

0:51:35.960 --> 0:51:38.400
<v Speaker 1>of wood. It's hand painted. It's really beautiful, got an

0:51:38.400 --> 0:51:42.359
<v Speaker 1>incredible sound, and it makes a very impactful gift. Well,

0:51:42.360 --> 0:51:44.000
<v Speaker 1>and it's a design piece just as much as it

0:51:44.120 --> 0:51:46.040
<v Speaker 1>is an audio piece. It looks very cool. It looks

0:51:46.040 --> 0:51:47.680
<v Speaker 1>like it's at a Star Wars kind of and it'll

0:51:47.719 --> 0:51:52.240
<v Speaker 1>set you back just to meet. Yeah, it's a bargain

0:51:52.440 --> 0:51:55.759
<v Speaker 1>for sure. Also want to smell good, of course, but

0:51:56.080 --> 0:51:59.360
<v Speaker 1>this really you headline this a drop of perfume, You

0:51:59.440 --> 0:52:01.440
<v Speaker 1>really are talking about a very small amount is a

0:52:01.640 --> 0:52:05.359
<v Speaker 1>very small amount of perfume. The perfume company is called

0:52:05.400 --> 0:52:09.320
<v Speaker 1>Regime de Fleur and they source these really exotic ingredients

0:52:09.320 --> 0:52:11.279
<v Speaker 1>from around the world, and they're so rare that they

0:52:11.280 --> 0:52:14.040
<v Speaker 1>actually can't make the perfume every year because they can't

0:52:14.320 --> 0:52:17.040
<v Speaker 1>get all of the ingredients necessarily to buy this little

0:52:17.080 --> 0:52:19.359
<v Speaker 1>tiny bottle. It's two inches high. It's like the size

0:52:19.400 --> 0:52:21.800
<v Speaker 1>of a paper clip. But it has a very strong,

0:52:22.320 --> 0:52:25.239
<v Speaker 1>very beautiful scent that's very unusual. And the bottles are

0:52:25.280 --> 0:52:27.879
<v Speaker 1>hand painted by the artist. And it'll set you back

0:52:28.960 --> 0:52:32.880
<v Speaker 1>dollars for eight millileaders. This is a real problem. This

0:52:33.120 --> 0:52:35.759
<v Speaker 1>is shocking. I mean, you get how many uses out

0:52:35.800 --> 0:52:38.160
<v Speaker 1>of this? You only use a very very small amount,

0:52:38.200 --> 0:52:39.719
<v Speaker 1>so it actually lasts a long time. And think about

0:52:39.719 --> 0:52:41.080
<v Speaker 1>how long it takes you to get through a bottle

0:52:41.120 --> 0:52:45.440
<v Speaker 1>of perfume. Actually it takes a long time. Alright, your listeners,

0:52:45.520 --> 0:52:49.640
<v Speaker 1>you cannot you cannot see Jason's face, but it is

0:52:49.760 --> 0:52:52.480
<v Speaker 1>my skeptical face. I think is the way to put

0:52:52.520 --> 0:52:54.920
<v Speaker 1>all right. So, after all that, I would love a drink,

0:52:55.239 --> 0:52:59.080
<v Speaker 1>just a nice drink, but it doesn't I can't just

0:52:59.200 --> 0:53:02.520
<v Speaker 1>have my drinking just anything. Yeah, So we found this

0:53:02.640 --> 0:53:07.240
<v Speaker 1>company St. Louis, which since eighties six has been making

0:53:08.239 --> 0:53:12.080
<v Speaker 1>has been handmaking glassware for like French Royalty. UM and

0:53:12.480 --> 0:53:15.480
<v Speaker 1>they just started. They made a collection of glassware that

0:53:15.520 --> 0:53:18.440
<v Speaker 1>they're just releasing for their first time altogether. UM and

0:53:18.960 --> 0:53:22.440
<v Speaker 1>it's they're really beautiful. They're sort of colored glass. And

0:53:22.520 --> 0:53:25.560
<v Speaker 1>we recommend that you maybe give the glasses to somebody

0:53:25.719 --> 0:53:29.200
<v Speaker 1>with a bottle of auk, which is a new kind

0:53:29.239 --> 0:53:31.600
<v Speaker 1>of liquor. It's made by a liquor company called Empirical

0:53:31.719 --> 0:53:34.520
<v Speaker 1>Spirits UH and it's UM. It has a sort of

0:53:34.560 --> 0:53:37.880
<v Speaker 1>a mescal ish flavor. It's very smokey. It's distilled with

0:53:38.520 --> 0:53:43.760
<v Speaker 1>UH with passia chili's UM. It's not actually a mescal,

0:53:43.880 --> 0:53:45.920
<v Speaker 1>but it tastes like it. And it's just an unusual thing.

0:53:45.960 --> 0:53:47.520
<v Speaker 1>And it's just great to give somebody. If you're giving

0:53:47.520 --> 0:53:49.759
<v Speaker 1>somebody a glass or a bowl, it's great to give

0:53:49.840 --> 0:53:52.080
<v Speaker 1>something to go into it right well, and on those

0:53:52.120 --> 0:53:54.200
<v Speaker 1>glasses too, just because this is all about those handmade

0:53:54.239 --> 0:53:57.439
<v Speaker 1>gifts and the craftsmanship. It takes fifteen workers ten days

0:53:57.480 --> 0:54:01.000
<v Speaker 1>to shape one of these. This is intricate stuff. Yeah, yeah,

0:54:01.520 --> 0:54:03.439
<v Speaker 1>you know people are gonna put it in a special place.

0:54:03.760 --> 0:54:08.560
<v Speaker 1>And the glasses cost for a set, Yeah, for the set, Okay,

0:54:09.000 --> 0:54:11.880
<v Speaker 1>so that's just a bargain, all right. I want to

0:54:11.880 --> 0:54:14.320
<v Speaker 1>go deep on this one because both Kaylee and I

0:54:14.440 --> 0:54:17.640
<v Speaker 1>when we saw this next one, immediately went to frank

0:54:18.880 --> 0:54:21.320
<v Speaker 1>House of Cards. This rowing machine, I think that was

0:54:21.360 --> 0:54:24.319
<v Speaker 1>from season one actually was when you first see him,

0:54:24.600 --> 0:54:30.080
<v Speaker 1>and it is an arresting just piece of art in

0:54:30.280 --> 0:54:32.880
<v Speaker 1>some ways that also doubles as a rowing machine. Right.

0:54:32.960 --> 0:54:35.520
<v Speaker 1>So there are these water Rower Inc. Is this company

0:54:35.560 --> 0:54:38.399
<v Speaker 1>and they make uh, these rowing machines that are made

0:54:38.480 --> 0:54:41.920
<v Speaker 1>with Appalachian hardwoods. And then the drum actually where the

0:54:42.320 --> 0:54:44.719
<v Speaker 1>normally it's a fan in the wind or in the air,

0:54:45.400 --> 0:54:47.279
<v Speaker 1>is actually filled with water. So as you saw a

0:54:47.360 --> 0:54:49.840
<v Speaker 1>House of Cards, when Frank is rowing, it has a

0:54:49.920 --> 0:54:53.040
<v Speaker 1>sort of soothing wishing sound. It's really beautiful. Um. And

0:54:53.440 --> 0:54:55.840
<v Speaker 1>you know these are becoming increasingly popular and popular, and

0:54:56.000 --> 0:54:58.839
<v Speaker 1>rowing is becoming increasingly popular. It's because of cross fit.

0:54:58.960 --> 0:55:01.560
<v Speaker 1>It's also there's a bunch of rowing gyms, so you're

0:55:01.560 --> 0:55:03.160
<v Speaker 1>seeing more and more of these than houses. And it's

0:55:04.160 --> 0:55:06.680
<v Speaker 1>so you know that's that's expensive, but it's not crazy

0:55:06.719 --> 0:55:08.560
<v Speaker 1>for a piece of gym equipment less than a pelton.

0:55:09.040 --> 0:55:11.160
<v Speaker 1>So there you go, less than a pelton. Uh, and

0:55:11.719 --> 0:55:14.600
<v Speaker 1>it looks lovely and as you say, and I'm sure

0:55:14.640 --> 0:55:16.960
<v Speaker 1>you guys considered a lot of different because I know

0:55:17.080 --> 0:55:19.800
<v Speaker 1>you like exercise in the section, you probably considered a

0:55:19.840 --> 0:55:22.080
<v Speaker 1>lot of different things. And this, as you say, sort

0:55:22.120 --> 0:55:25.839
<v Speaker 1>of checks all the boxes around craftsmanship. Yeah, it really does.

0:55:25.960 --> 0:55:28.520
<v Speaker 1>It's except for the plastics for the drum with the water,

0:55:28.600 --> 0:55:30.720
<v Speaker 1>everything is handmade, so they're all a little bit unique.

0:55:30.760 --> 0:55:33.279
<v Speaker 1>And I am a Finnish junkie like Jason is, and

0:55:33.360 --> 0:55:37.640
<v Speaker 1>I hate rowing actually in college and I promised myself

0:55:37.680 --> 0:55:38.960
<v Speaker 1>I never would do it again. But I've been on

0:55:39.040 --> 0:55:40.960
<v Speaker 1>one of these and they are really beautiful. And can

0:55:41.040 --> 0:55:43.839
<v Speaker 1>you row vigorously on it without you know, fearing damn?

0:55:44.360 --> 0:55:50.040
<v Speaker 1>Oh yeah, they're like indestructible. Wow. All right, So if

0:55:50.080 --> 0:55:52.480
<v Speaker 1>you row it off, I'm going to skip ahead because

0:55:53.480 --> 0:55:56.280
<v Speaker 1>what you're rowing off could be one of the most

0:55:57.880 --> 0:56:02.320
<v Speaker 1>exquisite and ridiculous pastries that I have ever seen in

0:56:02.440 --> 0:56:04.520
<v Speaker 1>my life. You did not bring us any which is

0:56:04.600 --> 0:56:07.080
<v Speaker 1>a strike against you. It did not last long, and

0:56:07.120 --> 0:56:09.120
<v Speaker 1>I'm sure it went fast on the desk. Tell us,

0:56:09.719 --> 0:56:12.400
<v Speaker 1>just give us the size and scope of this pastry.

0:56:12.600 --> 0:56:16.400
<v Speaker 1>So a Queen emmon is Um is from Brittany in France,

0:56:16.520 --> 0:56:20.800
<v Speaker 1>and it's basically a Croissance, but it's sort of shaped

0:56:20.800 --> 0:56:23.040
<v Speaker 1>in like a muffin shape, but it's formed like a croissant,

0:56:23.040 --> 0:56:25.000
<v Speaker 1>which is layers of dough and butter. But then they

0:56:25.080 --> 0:56:27.719
<v Speaker 1>also add a ton of sugar in there, so it's

0:56:27.760 --> 0:56:30.480
<v Speaker 1>like a butter sugar bomb. And normally you get them

0:56:30.560 --> 0:56:32.719
<v Speaker 1>kind of muffin size, but at men Raies of up

0:56:32.719 --> 0:56:36.120
<v Speaker 1>Bread in San Francisco they make it um like cake size,

0:56:36.160 --> 0:56:38.239
<v Speaker 1>so you get sort of an eight in huge one,

0:56:38.600 --> 0:56:40.680
<v Speaker 1>and since there's so much sugar on the bottom, it

0:56:40.760 --> 0:56:43.480
<v Speaker 1>all caramelizes, so it's actually like sort of an ice

0:56:43.520 --> 0:56:46.439
<v Speaker 1>skating rink of sugar on the bottom. And actually by weight,

0:56:46.680 --> 0:56:50.480
<v Speaker 1>so it's fives and by weight it's fifty butter and sugar,

0:56:51.239 --> 0:56:53.439
<v Speaker 1>so there's two grams of sugar in these things. There's

0:56:53.440 --> 0:56:55.640
<v Speaker 1>a DRAMs of sugar and a hundred grams of butter.

0:56:55.760 --> 0:57:00.480
<v Speaker 1>Not at all unhealthy. You gotta row a lot plastic.

0:57:00.600 --> 0:57:03.919
<v Speaker 1>You have no idea because I didn't bring you. Yeah,

0:57:04.120 --> 0:57:08.359
<v Speaker 1>I really do have no idea. Interesting, yeah, interesting, um,

0:57:08.520 --> 0:57:11.319
<v Speaker 1>all right, So if you're not rowing and you're not eating,

0:57:11.400 --> 0:57:13.800
<v Speaker 1>maybe you're playing golf. That's sort of a middle ground.

0:57:14.000 --> 0:57:17.160
<v Speaker 1>They're a beautiful putter or a set of putters that

0:57:17.480 --> 0:57:20.760
<v Speaker 1>you feature in the magazine. Yeah, so you know, we talked.

0:57:20.760 --> 0:57:23.480
<v Speaker 1>We talked about a lot of sports equipment, and with

0:57:23.640 --> 0:57:25.480
<v Speaker 1>golf clubs, there's a lot of physics that go into

0:57:25.560 --> 0:57:27.720
<v Speaker 1>the swing clubs, right, so there's kind of mathematics that

0:57:27.800 --> 0:57:29.600
<v Speaker 1>go into it. Um. But potters you can be a

0:57:29.600 --> 0:57:32.240
<v Speaker 1>little more creative with because it's actually much more personal preference.

0:57:32.240 --> 0:57:34.680
<v Speaker 1>You're not swinging that much. Um. And so we found

0:57:34.760 --> 0:57:37.360
<v Speaker 1>this potter which is hand forged, and it has these

0:57:37.800 --> 0:57:41.400
<v Speaker 1>inserts that are made through a Japanese process called makum

0:57:41.520 --> 0:57:44.960
<v Speaker 1>gan a uh and it's it's basically a process of

0:57:45.040 --> 0:57:47.560
<v Speaker 1>folding together different kinds of different metals over and over

0:57:47.640 --> 0:57:50.840
<v Speaker 1>and over and the it's so there are these inserts

0:57:50.960 --> 0:57:52.880
<v Speaker 1>made through that process in the back of the putter,

0:57:52.960 --> 0:57:56.240
<v Speaker 1>and they look really beautiful. And it's a process that

0:57:56.400 --> 0:57:59.200
<v Speaker 1>was used on the hilts of samurai swords. So if

0:57:59.240 --> 0:58:01.640
<v Speaker 1>you the more and powerful you were, the more times

0:58:01.680 --> 0:58:04.800
<v Speaker 1>the medal was folded. Um and that. So you know,

0:58:04.880 --> 0:58:08.040
<v Speaker 1>it's not really used much anymore, but it's in use

0:58:08.080 --> 0:58:10.200
<v Speaker 1>in these putters, and people really become attached to it.

0:58:10.440 --> 0:58:12.880
<v Speaker 1>That was pursued editor Chris Rouser and Jason, I did

0:58:12.960 --> 0:58:14.960
<v Speaker 1>some math. Are you ready for this? Yes? If you

0:58:15.000 --> 0:58:17.120
<v Speaker 1>buy one of each thing on that list, how much

0:58:17.160 --> 0:58:25.919
<v Speaker 1>you think that's gonna cost you more dollars? Are someone

0:58:26.040 --> 0:58:29.640
<v Speaker 1>extra special for Christmas? Alright, it's gonna wrap up Bloomberg

0:58:29.680 --> 0:58:32.240
<v Speaker 1>Business Week's weekend podcast. Thanks so much for joining us.

0:58:32.320 --> 0:58:35.040
<v Speaker 1>I'm Jason Kelly and I'm Kaylee Lines and for Carol Masser.

0:58:35.120 --> 0:58:37.240
<v Speaker 1>Be sure to tune into Bloomberg Business Took Radio live

0:58:37.320 --> 0:58:39.760
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0:58:39.880 --> 0:58:41.439
<v Speaker 1>And if you can't catch us live, get our daily

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0:58:46.960 --> 0:58:49.320
<v Speaker 1>get this week's edition of the magazine on newsstands now.

0:58:49.520 --> 0:58:51.960
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0:58:52.280 --> 0:58:53.400
<v Speaker 1>This is Bloomberg