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Speaker 1: It's Brooke and Jeffrey in the morning. And to me,

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Speaker 1: my favorite prank calls are when a husband or a

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Speaker 1: wife throws their partner under the bus, and I mean,

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Speaker 1: that's true love. Yeah, they don't know the other person

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Speaker 1: is setting them up for a prank and they totally

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Speaker 1: trash them. And that's what happened today when we call

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Speaker 1: a woman whose husband recently changed their Wi Fi network

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Speaker 1: name to something a little riskue and she told him

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Speaker 1: that's not funny. So what did he do? He kept

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Speaker 1: it the same and asked us to call and mess

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Speaker 1: with her in your phone. Tap right now. Hello, good morning.

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Speaker 1: Am I speaking with Janine Morton.

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Speaker 2: You are who's calling.

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Speaker 1: My name is Freddie. I'm with Cable and Communications. According

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Speaker 1: to my records, you're a customer with us at fifty

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Speaker 1: four West End Drive.

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Speaker 2: Yeah.

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Speaker 1: Perfect. So the reason for my call today is we've

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Speaker 1: been receiving numerous complaints about the name of your Wi

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Speaker 1: Fi network.

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Speaker 2: Oh my god, are you serious?

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Speaker 1: Yeah, so you're aware of what I'm talking about.

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Speaker 2: Unfortunately. Yeah, okay, man.

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Speaker 1: I probably shouldn't have to tell you. It's not appropriate.

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Speaker 3: No, I recognize that, and I'm really sorry. I am

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Speaker 3: this was my husband's doing. And I told him, I said,

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Speaker 3: I don't think this is appropriate, honey, and he thought

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Speaker 3: it was funny.

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Speaker 1: And you don't need to be blaming people. It's just

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Speaker 1: unfortunately I like it hot and fast. It's not tickling

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Speaker 1: everybody's funny bone.

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Speaker 2: No, I can appreciate that.

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Speaker 3: And I wasn't trying to place blame on anyone except

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Speaker 3: the person that's kind of at blame for I would

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Speaker 3: never do this, that's my whole point.

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Speaker 1: But it is your network. And now I'm getting all

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Speaker 1: these calls, like one woman today called in because her

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Speaker 1: children were trying to get onto the internet. Wait, and

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Speaker 1: now her five year old son keeps saying, Mommy, I

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Speaker 1: like it hot and fast. Oh, nobody knew who it

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Speaker 1: belonged to. We were getting all these complaints. So I

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Speaker 1: was able to track it down to you guys because

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Speaker 1: I'm at the control center here and.

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Speaker 3: I completely understand, and I'm sorry. As soon as I

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Speaker 3: hit the door, I promise you, I will let my

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Speaker 3: husband know.

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Speaker 2: This is completely inappropriate.

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Speaker 1: Well and man changed, man, Unfortunately, we're past that point.

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Speaker 1: We're going to need to change it remotely for you

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Speaker 1: right now. What because look, the last thing I want

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Speaker 1: to do is come in tomorrow morning and have more

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Speaker 1: families complaining that your husband wanted to do don't touch

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Speaker 1: my hot spot because he thought it was funny or something,

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Speaker 1: and you.

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Speaker 2: Know what, he might actually do something like that.

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Speaker 3: I would not put it back, and he's funny and

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Speaker 3: obviously it's not funny.

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Speaker 1: Okay, So don't have a whole lot of time here.

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Speaker 1: I have a list of preapproved options. We can change

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Speaker 1: your network name too. Let's see, we got my knees

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Speaker 1: hurt from.

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Speaker 3: Yoga, but I don't even know what that means.

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Speaker 1: That's fine. We have others and can go with I

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Speaker 1: had too much wine last night. That one's you know.

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Speaker 1: Still it's on the edge a little bit, but you

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Speaker 1: could probably get away with.

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Speaker 2: That makes it sound like we're just drinking all the time.

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Speaker 1: You told me that your husband has a sense of

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Speaker 1: humor that seems to be important to him. So I'm

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Speaker 1: trying to meet you in the middle with these name ideas. Okay,

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Speaker 1: So how does why fight the feeling sound? You get it?

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Speaker 1: Because wi fi why fight? Yeah, that's kind of fun

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Speaker 1: play on words.

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Speaker 3: You know what, Any of these are perfectly fine. I

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Speaker 3: don't I really don't care at this point, I just

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Speaker 3: don't want to get in trouble for this.

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Speaker 1: You don't care any of these are fine? I mean yeah,

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Speaker 1: that kind of hurts my feelings saying that you don't

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Speaker 1: care about it, because I work pretty hard to come

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Speaker 1: up with these for you.

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Speaker 2: Why don't you just pick one and email it to me?

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Speaker 1: Okay, Well, how about we go with this one. I

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Speaker 1: really like this one. I'm still in love with my

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Speaker 1: ex Brian?

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Speaker 2: Excuse me? Do you not?

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Speaker 1: You don't like that one because I went back through

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Speaker 1: your old records and it looked like you were living

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Speaker 1: with somebody else a few years ago named Brian.

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Speaker 2: Oh are you are you allowed to do that? Well?

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Speaker 1: Yeah, it's company record?

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Speaker 2: Is the table company? Okay? With this the scene?

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Speaker 1: I thought that'd be kind of a fun dig to

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Speaker 1: take back at your husband, Like, I'm still in love

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Speaker 1: with my ex.

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Speaker 2: You talk about crossing the line. This is completely inappropriate.

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Speaker 2: You talk about my ex.

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Speaker 3: You want to put my ex's name or my WiFi

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Speaker 3: for my husband the scene?

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Speaker 2: You think that's amusing.

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Speaker 1: Yeah, it'd be your joke back to him.

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Speaker 3: No no, no, no, no, no no no, we're not

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Speaker 3: doing tip for tat That is inappropriate.

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Speaker 1: Okay, fine, I'm just trying to be fun with you here.

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Speaker 2: I'm done with fun. I'm embarrassed, I'm humiliated. I just

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Speaker 2: want this to be over.

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Speaker 1: Just email it, got it, got Okay, we'll just use

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Speaker 1: our default that we have for most of our customers.

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Speaker 1: Brooke and Jeffrey phone tap to me.

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Speaker 2: No, wait what Yeah, so.

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Speaker 1: We're changing network to that because that's the morning show

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Speaker 1: that's pranking you right now on the radio, and your

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Speaker 1: husband is the one behind it. Yeah. Oh my god,

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Speaker 1: I'm actually jeff I'm not from the cable company.

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Speaker 2: Oh I definitely didn't. I'm not. She is coming.

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Speaker 1: Yeah, your husband Mitchell name. He said that you weren't

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Speaker 1: happy with the new Wi Fi network name that he

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Speaker 1: put it? Right?

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Speaker 2: Would you? Said? His neighbor would Wait a minute, How

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Speaker 2: would he know something like that?

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Speaker 1: So maybe just putting your ex's name, Brian into your

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Speaker 1: Wi Fi network that would be better.

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Speaker 2: Apparently, Oh my god, this guy's such a choke stir.

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Speaker 3: Wake up. Every morning was weekday morning on the twenties,

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Speaker 3: Brook and Jeffrey in the morning