1 00:00:00,160 --> 00:00:02,320 Speaker 1: I am delighted to be joined by the chair of 2 00:00:02,480 --> 00:00:04,960 Speaker 1: City Group. He's John Dugan. Thank you for joining us. 3 00:00:05,600 --> 00:00:09,879 Speaker 1: It seems like the world is fractured geopolitics, economically, it's 4 00:00:10,000 --> 00:00:12,639 Speaker 1: very difficult for leaders to almost get on the same page, 5 00:00:12,760 --> 00:00:16,400 Speaker 1: to get along and find a solution. After the horrific 6 00:00:16,680 --> 00:00:20,000 Speaker 1: weekend that we've had and the five days of fighting. 7 00:00:20,320 --> 00:00:22,279 Speaker 1: What does all this mean for a big global bank 8 00:00:22,360 --> 00:00:22,960 Speaker 1: like City Group. 9 00:00:24,040 --> 00:00:28,360 Speaker 2: Well, first of all, it means we focus most on 10 00:00:28,400 --> 00:00:31,880 Speaker 2: our people in the ground in Israel. This senseless act 11 00:00:31,920 --> 00:00:36,599 Speaker 2: of violence by the terrorists, and our hearts go out 12 00:00:36,640 --> 00:00:39,120 Speaker 2: to our people, and we stand by our people. Thankfully 13 00:00:39,159 --> 00:00:43,080 Speaker 2: they're all safe right now. But that is our biggest, 14 00:00:43,159 --> 00:00:46,199 Speaker 2: most important focus, And of course we're monitoring and continuing 15 00:00:46,280 --> 00:00:48,879 Speaker 2: to serve our clients, but it's our people on the 16 00:00:48,880 --> 00:00:50,560 Speaker 2: ground that are first and foremost. 17 00:00:51,000 --> 00:00:55,720 Speaker 1: Could it change actually the world economy as we see 18 00:00:55,720 --> 00:00:57,800 Speaker 1: this potentially. 19 00:00:57,320 --> 00:01:00,880 Speaker 2: Escalating, Well, we certainly hope not chain closely, and of 20 00:01:00,880 --> 00:01:05,360 Speaker 2: course it's already affected oil prices and commodity prices. But 21 00:01:05,440 --> 00:01:07,039 Speaker 2: I think we're all just going to have to see 22 00:01:07,040 --> 00:01:11,720 Speaker 2: how much this expands or not over time. We are 23 00:01:11,959 --> 00:01:14,720 Speaker 2: in the ground in the region and other places in 24 00:01:14,720 --> 00:01:17,640 Speaker 2: the world, and so far it is pretty contained to 25 00:01:18,160 --> 00:01:22,080 Speaker 2: where the conflict has been and that's certainly what we 26 00:01:22,160 --> 00:01:22,920 Speaker 2: hope continues. 27 00:01:23,280 --> 00:01:25,480 Speaker 1: Jena. When you look at what your CEO has been 28 00:01:25,520 --> 00:01:28,160 Speaker 1: putting in place, structuring the kind of the big changes 29 00:01:28,440 --> 00:01:31,520 Speaker 1: that City Group is going through, where do you end 30 00:01:31,600 --> 00:01:33,600 Speaker 1: up in one two years in terms of the bank. 31 00:01:34,560 --> 00:01:37,680 Speaker 2: So this is something that Jane has been very thoughtful 32 00:01:37,720 --> 00:01:40,360 Speaker 2: about and decisive since her very first time on the job. 33 00:01:40,400 --> 00:01:43,280 Speaker 2: We had our investor day very soon after she started 34 00:01:44,000 --> 00:01:47,400 Speaker 2: and really laid out this vision for simplifying the bank. 35 00:01:47,440 --> 00:01:49,680 Speaker 2: It had already been on a path like that, but 36 00:01:49,800 --> 00:01:53,400 Speaker 2: to really much more simplify the banking to do starting 37 00:01:53,440 --> 00:01:59,120 Speaker 2: out with divestitures of our non US consumer businesses, which 38 00:01:59,120 --> 00:02:01,880 Speaker 2: we had all the world, particularly in Asian that's well 39 00:02:01,880 --> 00:02:05,800 Speaker 2: along now, and then secondly in spending a good bit 40 00:02:05,840 --> 00:02:09,800 Speaker 2: of time transforming our risk and controls and the operations 41 00:02:09,880 --> 00:02:14,520 Speaker 2: in technology supporting them and really getting that underway. And 42 00:02:14,560 --> 00:02:16,960 Speaker 2: this is what I would describe as the third leg 43 00:02:17,080 --> 00:02:20,680 Speaker 2: of that stool of change to simplify the company, and 44 00:02:20,760 --> 00:02:23,919 Speaker 2: it follows from the other two. So for example, by 45 00:02:23,919 --> 00:02:28,120 Speaker 2: getting rid of and having divesting all these non US 46 00:02:28,160 --> 00:02:34,519 Speaker 2: consumer businesses, we don't need the same significant geographic managerial 47 00:02:34,639 --> 00:02:37,120 Speaker 2: layers that otherwise we're there. So it's getting rid of 48 00:02:37,120 --> 00:02:42,399 Speaker 2: those and likewise bringing the core businesses closer to Jane. 49 00:02:42,440 --> 00:02:44,440 Speaker 2: So in two years, and I am getting to the 50 00:02:44,440 --> 00:02:47,079 Speaker 2: answer to your question. In a couple of years, I 51 00:02:47,120 --> 00:02:50,359 Speaker 2: think we believe it'll be a much simpler bank. Our 52 00:02:50,400 --> 00:02:53,240 Speaker 2: expenses will go down, our revenues will go up as 53 00:02:53,240 --> 00:02:56,400 Speaker 2: a result of being simp simpler, and I think you'll really, 54 00:02:56,919 --> 00:02:59,959 Speaker 2: despite this great investment in what we're doing in the transfer, 55 00:03:00,440 --> 00:03:03,160 Speaker 2: those costs will begin starting to come down at the 56 00:03:03,240 --> 00:03:04,000 Speaker 2: end of next year. 57 00:03:04,320 --> 00:03:05,600 Speaker 1: Is there a little bit of a bumpy road? I 58 00:03:05,639 --> 00:03:08,880 Speaker 1: mean you've also, for example, put you sold a big 59 00:03:08,960 --> 00:03:13,440 Speaker 1: chunk of China unit to HISPC. Does that impact your 60 00:03:13,480 --> 00:03:16,360 Speaker 1: ability to service clients in the shorter term, No, not 61 00:03:16,440 --> 00:03:16,760 Speaker 1: at all. 62 00:03:17,840 --> 00:03:20,359 Speaker 2: In fact, that's a very smooth transition that we're going through. 63 00:03:20,400 --> 00:03:24,680 Speaker 2: And with these we've had now coming on nine closings 64 00:03:24,720 --> 00:03:28,400 Speaker 2: of non US consumer businesses, I'm pleased to say those 65 00:03:28,440 --> 00:03:33,000 Speaker 2: have all gone very smoothly, and we've gotten good premiums 66 00:03:33,040 --> 00:03:35,720 Speaker 2: for the ones that have closed, and then in some 67 00:03:35,840 --> 00:03:38,680 Speaker 2: other cases we've had to engage in wind downs of 68 00:03:38,760 --> 00:03:41,560 Speaker 2: the business. China is one of them. But this marks 69 00:03:41,600 --> 00:03:45,520 Speaker 2: the ability to smoothly sell a chunk of the business. 70 00:03:45,560 --> 00:03:47,640 Speaker 2: So I'd say all of that's going very well, and 71 00:03:47,880 --> 00:03:51,840 Speaker 2: our business that remains behind, which is our core institutional 72 00:03:51,840 --> 00:03:54,760 Speaker 2: business that we have all over the world, that's operating 73 00:03:54,920 --> 00:03:56,960 Speaker 2: very smoothly, and this is not in fact, it's making 74 00:03:56,960 --> 00:03:59,880 Speaker 2: it easier rather than more difficult. 75 00:04:00,120 --> 00:04:02,680 Speaker 1: Changes infrastructuring, you have a final number of job cuts? 76 00:04:02,880 --> 00:04:05,400 Speaker 2: No, no, we don't. I think one of the interesting 77 00:04:05,400 --> 00:04:08,240 Speaker 2: things about Jane is she's quite decisive about the direction 78 00:04:08,360 --> 00:04:11,120 Speaker 2: she wants to go, but she's also very specific about 79 00:04:11,200 --> 00:04:13,800 Speaker 2: doing it in the right sequence. This is not about 80 00:04:13,840 --> 00:04:16,719 Speaker 2: hitting a number. It's about making sure we get the 81 00:04:16,800 --> 00:04:20,960 Speaker 2: roles right to simplify the company, to get the most 82 00:04:21,000 --> 00:04:23,600 Speaker 2: efficient business that we can get out of this. Those 83 00:04:23,680 --> 00:04:26,880 Speaker 2: numbers will come over time, but we're not targeting a 84 00:04:26,920 --> 00:04:28,360 Speaker 2: particular number at this time. 85 00:04:28,480 --> 00:04:32,200 Speaker 1: So because of changing US regulation, BOZL again, what are 86 00:04:32,200 --> 00:04:34,520 Speaker 1: some of the changes that you will have to go through. 87 00:04:34,680 --> 00:04:37,760 Speaker 2: Well, the most significant thing with Basil and what's going 88 00:04:37,800 --> 00:04:41,760 Speaker 2: on in the United States is a proposal to significantly 89 00:04:42,120 --> 00:04:47,000 Speaker 2: increase capital requirements for the largest banks that I will say, 90 00:04:47,000 --> 00:04:51,040 Speaker 2: somewhat bizarrely is a response to problems that happen with 91 00:04:51,200 --> 00:04:56,760 Speaker 2: regional banks in March. We believe that it is an 92 00:04:56,880 --> 00:05:03,440 Speaker 2: unwarranted proposed increase, and not only because it causes us 93 00:05:03,440 --> 00:05:05,240 Speaker 2: to have to hold more capital, but we believe it 94 00:05:05,240 --> 00:05:07,440 Speaker 2: really will have a material impact on the amount of 95 00:05:07,520 --> 00:05:11,839 Speaker 2: lending that US companies can do generally, which is not 96 00:05:11,920 --> 00:05:14,080 Speaker 2: a good thing when the economy is in more or 97 00:05:14,160 --> 00:05:19,080 Speaker 2: less a precarious position, even though remarkably resilient. And it 98 00:05:19,120 --> 00:05:23,880 Speaker 2: also pushes more activity lending in financial intermediation out of 99 00:05:23,920 --> 00:05:27,000 Speaker 2: the banking system and into non banks, and we don't 100 00:05:27,040 --> 00:05:28,440 Speaker 2: think that's a good thing. We don't think it's a 101 00:05:28,520 --> 00:05:33,040 Speaker 2: necessary thing. Our banks, our largest banks, including City, are 102 00:05:33,240 --> 00:05:36,280 Speaker 2: very strong from a safety and soundness perspective in terms 103 00:05:36,320 --> 00:05:40,400 Speaker 2: of capital levels, liquidity levels, and this is just unwarranted 104 00:05:40,440 --> 00:05:43,760 Speaker 2: to have this huge excess amount of capital. 105 00:05:44,320 --> 00:05:47,440 Speaker 1: What are sitting groups on relationships with regulators? Of course, 106 00:05:47,440 --> 00:05:50,200 Speaker 1: given what's happened a couple of years ago with some of. 107 00:05:50,040 --> 00:05:53,760 Speaker 2: The consent orders, you know, look, I think we spend 108 00:05:53,760 --> 00:05:56,760 Speaker 2: a lot of time trying to maintain a very constructive 109 00:05:56,800 --> 00:06:01,560 Speaker 2: relationship with our regulators and I think think I can't 110 00:06:01,600 --> 00:06:04,480 Speaker 2: put words into their mouths, but I think they believe 111 00:06:04,600 --> 00:06:09,000 Speaker 2: we are doing our utmost to comply with the rules 112 00:06:09,000 --> 00:06:12,960 Speaker 2: and the consent orders that we're operating under. But ultimately 113 00:06:13,000 --> 00:06:14,960 Speaker 2: what they want to see and what we must deliver 114 00:06:15,160 --> 00:06:18,919 Speaker 2: our results execution results. We believe we are and people 115 00:06:18,960 --> 00:06:21,520 Speaker 2: will see that over time. But that's really what the 116 00:06:21,560 --> 00:06:23,279 Speaker 2: core of the relationship is about. 117 00:06:23,600 --> 00:06:26,159 Speaker 1: You see a lot of volatile markets. You see the 118 00:06:26,200 --> 00:06:29,520 Speaker 1: cost of credit going up. There's worries about financial conditions 119 00:06:29,520 --> 00:06:33,279 Speaker 1: getting even tighter. Is there anything that you see as 120 00:06:33,440 --> 00:06:35,599 Speaker 1: odd in terms of market behavior right now or something 121 00:06:35,640 --> 00:06:36,400 Speaker 1: that you worry about? 122 00:06:38,360 --> 00:06:40,560 Speaker 2: You know? From our position, I think we feel pretty 123 00:06:40,600 --> 00:06:43,279 Speaker 2: good about our risk profile and the amount of capital 124 00:06:43,279 --> 00:06:45,720 Speaker 2: and the quidity we have on the one hand, and 125 00:06:45,800 --> 00:06:48,960 Speaker 2: the risks that we choose to take, which are really 126 00:06:49,000 --> 00:06:51,440 Speaker 2: pretty prudent. At this point. We're not heavily exposed to 127 00:06:51,480 --> 00:06:55,320 Speaker 2: the commercial real estate business. We did not have interest 128 00:06:55,400 --> 00:06:58,800 Speaker 2: rate sensitivity that caused us to lose a lot of 129 00:06:58,800 --> 00:07:01,760 Speaker 2: money when rates went up significantly. So I think we 130 00:07:01,839 --> 00:07:05,000 Speaker 2: as a banker position really quite well. But of course 131 00:07:05,000 --> 00:07:08,120 Speaker 2: we're always watching markets. We see what's going on in 132 00:07:08,279 --> 00:07:12,000 Speaker 2: the ten year, treasury going up to at significant levels, 133 00:07:12,040 --> 00:07:15,720 Speaker 2: and we watch our credit card portfolio which is enormous 134 00:07:16,520 --> 00:07:18,760 Speaker 2: for signs of what will happen to the consumer. We're 135 00:07:18,760 --> 00:07:21,679 Speaker 2: seeing some cracks in the spending levels and yet still 136 00:07:21,800 --> 00:07:26,120 Speaker 2: very robust spending levels, so I wouldn't say there's anything 137 00:07:26,200 --> 00:07:28,680 Speaker 2: extraordinary at the moment, but we of course are watching. 138 00:07:28,960 --> 00:07:30,800 Speaker 1: John, thank you so much for your time today. That 139 00:07:30,880 --> 00:07:33,240 Speaker 1: was of course John A. Dugan, the chair of City 140 00:07:33,280 --> 00:07:33,440 Speaker 1: Group