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Speaker 1: Apple launches the iPhone seventeen, including its thinnest phone yet

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Speaker 1: the brands consumers like the most when it comes to

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Speaker 1: appliances and electronics. There's a new Robotaxi option in Las Vegas.

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Speaker 1: Plus your tech questions answered. What's going on? I'm Rich

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Speaker 1: Demiro and this is Rich on Tech. This is the

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Speaker 1: show where I talk about the tech stuff I think

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Speaker 1: you should know about. It's also the place where I

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Speaker 1: answer your questions about technology. I believe that tech should

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Speaker 1: be interesting, useful, and fun. Let's open up those phone

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Speaker 1: lines at triple eight Rich one oh one. That's eight

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Speaker 1: eight eight seven four to two four one zero one.

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Speaker 2: Give me a call.

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Speaker 1: If you have a question about technology, need an app recommendation,

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Speaker 1: you're just frustrated about something. Email is also an option.

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Speaker 1: Just go to rich on tech dot TV. Once you're there,

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Speaker 1: hit contact rich on tech dot TV, hit contented. All Right,

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Speaker 1: we've got a packed show this week. We've got some

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Speaker 1: great guests. YouTube tech creator and a friend of the show,

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Speaker 1: Brian Tong, will help break down Apple's big iPhone seventeen announcements.

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Speaker 1: And yes, there's gonna be a lot of Apple talk

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Speaker 1: in this show because they announced a lot of stuff

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Speaker 1: this week. Then we've got Apple's vice president of worldwide

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Speaker 1: iPhone Product Marketing, Kayenne Drantz. She's going to join me

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Speaker 1: to talk about the big iPhone seventeen announcements as well

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Speaker 1: from Apple standpoint. And then later in the show, we've

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Speaker 1: got Daniel Green of Fay Travel Insurance. He's gonna explain

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Speaker 1: how tech is transforming travel insurance with app based claims,

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Speaker 1: instant reimbursements, and AI powered twenty four to seven support. Now,

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Speaker 1: for those of you that do follow me on Instagram,

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Speaker 1: you know that I posted I was involved in a

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Speaker 1: pretty serious car accident this week. Thank you for all

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Speaker 1: of the messages, all of the well wishes, all of

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Speaker 1: the thoughts, and I mean I spent the whole day

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Speaker 1: on my phone just replying to as many as I could.

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Speaker 2: Thank you for that.

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Speaker 1: I will I don't want to make the whole show

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Speaker 1: about that, but I will give an update on that

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Speaker 1: a little bit later in the show. But just know

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Speaker 1: that I am very happy to be here with you today,

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Speaker 1: and I'm very happy for you to you know, for

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Speaker 1: all the response that you gave me. I mean, it

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Speaker 1: really really did make me feel special. So thank you.

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Speaker 2: That is not lost to me.

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Speaker 1: All right, let's talk about apple big announcement this week.

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Speaker 1: I call this the super Bowl of Tech because basically,

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Speaker 1: anyone who's everyone, everyone who's anyone in the tech world

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Speaker 1: makes their way up to Coopertino, myself included, to see

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Speaker 1: what this is all about. So we're talking a bunch

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Speaker 1: of creators, media influencers. They all want to be there,

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Speaker 1: and Apple invites a large swath of folks. It is

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Speaker 1: a select group, but if you don't know how these

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Speaker 1: things work, they basically send an invitation out to their

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Speaker 1: event about two weeks before it happens, and people just scramble,

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Speaker 1: you know. They book their hotel room, they book their flights.

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Speaker 1: They want to be there. If you're invited to this,

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Speaker 1: I would be curious how many people say no to

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Speaker 1: going to the Apple event, because just to experience it

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Speaker 1: is pretty neat, and I've been to a lot of events.

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Speaker 2: Apple does the best. I mean, they really really do.

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Speaker 1: There's a little breakfast before you kind of mingle with people.

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Speaker 1: People line up to be first to get to the keynote.

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Speaker 1: Then there's a keynote in what's called the Steve Jobs Theater,

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Speaker 1: and then after the keynote, there is a hands on area.

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Speaker 1: Now these have changed a little bit because of COVID.

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Speaker 1: Before everything was live. So if you look back at

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Speaker 1: the old days of iPhone announcements, any Apple announcement, everything

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Speaker 1: was demoed live on stage. That does not happen anymore.

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Speaker 1: Now Tim Cook comes out, he welcomes everyone, and then

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Speaker 1: they roll the videotape and it's this slickly produced production

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Speaker 1: that you can watch on YouTube live. But if you're

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Speaker 1: in person, you're basically watching it on a giant screen,

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Speaker 1: but you know with all the other people, you're experiencing

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Speaker 1: it live. But the benefit of being there in person

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Speaker 1: versus YouTube is that after the keynote is over, there's

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Speaker 1: a hands on area, and so you go in that

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Speaker 1: hands on area and that's when you get to see

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Speaker 1: your first glimpse at these new devices.

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Speaker 2: And they're all there.

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Speaker 1: They've got a bunch of Apple people working there to

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Speaker 1: kind of help you and understand what's new, what's different.

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Speaker 1: And it is a scramble, I mean, you know, these

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Speaker 1: folks are just trying to post, you know, theirs stuff, instantly,

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Speaker 1: trying to shoot all the different angles. Everyone's trying to

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Speaker 1: be creative and the name of the game is just

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Speaker 1: to get your video out first so that you can

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Speaker 1: capture those early views. And then after all of that,

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Speaker 1: there's a bunch of breakout sessions. So if you are

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Speaker 1: invited to these things, you get to kind of talk

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Speaker 1: to the people that really work on these products very intimately,

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Speaker 1: like the people that make the iPhone all the different things,

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Speaker 1: and so you get to talk to them and really

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Speaker 1: understand sort of whatever's behind the headlines.

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Speaker 2: So it's really really fun.

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Speaker 1: I've been going to them for fifteen years now, and

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Speaker 1: every single time Apple does this a little bit more,

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Speaker 1: and it's they open up themselves just a little bit

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Speaker 1: more to sort of letting us inside the whole world

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Speaker 1: of Apple.

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Speaker 2: Every year it's a little bit more anyway. So what

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Speaker 2: do we have this year?

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Speaker 3: All right?

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Speaker 2: We've got three main.

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Speaker 1: Models, iPhone seventeen, the iPhone Air that's the new one,

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Speaker 1: and the iPhone seventeen Pro, and that of course comes

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Speaker 1: in two sizes, the Pro and the Pro Max. So

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Speaker 1: if you want to think about it another way, there

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Speaker 1: is no Plus model this year. The Air is replacing

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Speaker 1: the Plus model, So the iPhone seventeen comes in one size.

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Speaker 1: The iPhone Air comes in one size. iPhone seventeen is

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Speaker 1: about I think it's a I got to look at

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Speaker 1: the I'm.

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Speaker 2: Gonna get through there.

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Speaker 1: Hold on six point three inch screen, that's right, and

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Speaker 1: then iPhone Air is a six point five inch screen.

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Speaker 1: Then the iPhone seventeen Pro has two screen sizes six

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Speaker 1: point three and six point nine. So if you want

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Speaker 1: the largest phones, you got to go with the Air

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Speaker 1: or the Pro Max. Let's talk about the Air first,

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Speaker 1: since this is Apple's brand new model, Apple's thinnest phone ever,

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Speaker 1: just five point six millimeters thin. Yes, it is super thin.

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Speaker 1: It's got a six point five inch screen, like I said,

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Speaker 1: and it is thin.

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Speaker 2: It's light.

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Speaker 1: You do sacrifice a couple of features for this thinness,

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Speaker 1: and that is namely the camera. You're only getting one

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Speaker 1: forty eight megapixel lens, so there's no ultra wide, there's

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Speaker 1: no dedicated telephoto lens. That doesn't mean that you can't

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Speaker 1: zoom in. Apple says you get two times optical quality zoom,

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Speaker 1: which means they have enough megapixels to sort of crop

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Speaker 1: in and still get a really good two X shot.

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Speaker 1: But beyond that, it's going to be digital only zoom.

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Speaker 1: And they talked a lot about this phone and the

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Speaker 1: durability of this device, and even showed us some of

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Speaker 1: the testing facilities or some of the ways they test

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Speaker 1: these devices for durability, and yeah, it's pretty durable. It

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Speaker 1: does come with the A nineteen Pro chip, which I

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Speaker 1: know means nothing to you, but that is their highest

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Speaker 1: end chip right now. So they had an option they

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Speaker 1: could have put in a lesser chip, but they know

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Speaker 1: they put in their highest end chip, the same one

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Speaker 1: that's in the iPhone seventeen Pro models, which is a

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Speaker 1: really good sign. So you're not sacrificing a ton with

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Speaker 1: this device, maybe just the extra camera lenses. Now, the

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Speaker 1: thing that people are wondering about is the battery life.

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Speaker 1: Is the battery life going to be good on this

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Speaker 1: iPhone Air because it's super thin As we found out

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Speaker 1: on Samsung's Galaxy S twenty five Edge, battery life not

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Speaker 1: so great because it's too thin and the battery is

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Speaker 1: really small. Now in the iPhone, Apple does not give

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Speaker 1: you the battery sizes in millionp hours, So we don't

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Speaker 1: know what it is just yet until someone cracks this

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Speaker 1: thing open and looks at it. But we do know

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Speaker 1: that Apple is a pro at managing battery life, and

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Speaker 1: so they swear that the battery life is going to

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Speaker 1: be really good on here, but we'll see. But they

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Speaker 1: did come out with a magnetic battery pack that's nice

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Speaker 1: and thin and light that attaches to the back. So

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Speaker 1: who's this for. This is for someone that wants something

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Speaker 1: that's sleek, that's different. I mean, it really is an

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Speaker 1: amazing device, but it's not necessarily for the photography buffs

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Speaker 1: out that's going to start at one thousand dollars for

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Speaker 1: a two hundred and fifty six gigabyte model. That is

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Speaker 1: the new storage baseline for all of their models, all right. Now,

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Speaker 1: for the iPhone seventeen, this is a six point three

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Speaker 1: inch screen and the big upgrade here is one hundred

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Speaker 1: and twenty hurtz refresh rate. This is something that we

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Speaker 1: have wanted on the base level iPhone for many many years.

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Speaker 1: They call it promotion. It's been available on the higher

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Speaker 1: end models, it's been available on androids. Now it is

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Speaker 1: finally on the iPhone seventeen entry level model, which is

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Speaker 1: a huge upgrade. That means when you're scrolling, when you're

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Speaker 1: watching movies, everything's going to look buttery smooth, and yeah,

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Speaker 1: promotion it's going to look much more professional, much more

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Speaker 1: higher end than before. The other thing they added is

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Speaker 1: in anti glare coating. We first saw this on the

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Speaker 1: Galaxy S twenty five Ultra. It just makes the screen

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Speaker 1: so much easier to read in bright light. So this

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Speaker 1: phone is going to be much more premium than past

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Speaker 1: entry level models. You do get two lens this year,

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Speaker 1: the Ultra wide lens and again that same sort of

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Speaker 1: two x optical zoom quality lens that the iPhone Air has.

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Speaker 1: Then they also have a new selfie camera. This is

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Speaker 1: across all the models. It is now an eighteen megapixel

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Speaker 1: square sensor. What does that mean. It means you can

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Speaker 1: hold the phone any way you want, horizontal or vertical,

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Speaker 1: and it will automatically adjust based on how many people

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Speaker 1: are in the frame. So it uses AI to see

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Speaker 1: if it's one person in the frame, if it's a

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Speaker 1: group of people in the frame, if it's two people,

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Speaker 1: and it will make the photo. There's four ways you

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Speaker 1: can take it. You can take it horizontal, you can

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Speaker 1: take it vertical, you can take it just solo, which

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Speaker 1: is more close in, or you can take a wide

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Speaker 1: group shot and the AI is going to adjust all

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Speaker 1: of that for you no matter how you're holding the phone,

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Speaker 1: but you also have the option of adjusting that yourself. Now,

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Speaker 1: the processor here is slightly lower tier. It's not the

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Speaker 1: A nineteen Pro, it's just the A nineteen, but still

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Speaker 1: going to be plenty powerful for everyday use.

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Speaker 2: They did add faster.

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Speaker 1: Wire less charging, which is really nice. Your phone's gonna

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Speaker 1: charge up faster again. Two hundred and fifty six gigabytes

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Speaker 1: of base storage. This phone starts at eight hundred dollars.

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Speaker 1: It comes in five colors. You've got lavender, you've got

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Speaker 1: missed blue, you've got sage, you've got white, you've got plaque.

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Speaker 1: All Right, I'm gonna take a break. We're gonna talk

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Speaker 1: about the iPhone seventeen Pro when we come back. That's

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Speaker 1: the powerhouse phone, the one that I really like. It's

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Speaker 1: available in two sizes, and it's got Apple's biggest battery ever.

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Speaker 1: We'll talk more about the colors you can get in,

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Speaker 1: including a brand new cosmic orange right here on rich

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Speaker 1: On Tech. If you want to get me a call

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Speaker 1: eighty to eight rich one oh one eighty eight seven

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Speaker 1: four to two four one zero one. This is rich

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Speaker 1: On Tech. All right, iPhone seventeen pro. This is the

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Speaker 1: Powerhouse available in two sizes, six point three and six

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Speaker 1: point nine, so you get your choice smaller or large,

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Speaker 1: and it's basically the same features across the board. It's

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Speaker 1: got this new design on the back, so this two

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Speaker 1: tone back design which has a ceramic glass square, so

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Speaker 1: they moved sort of all the stuff up to the

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Speaker 1: top of the phone, and the camera they call it

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Speaker 1: the camera plateau now is at the top of the phone,

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Speaker 1: and it's not just a square anymore. It sort of

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Speaker 1: goes across the whole back of the top there. This

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Speaker 1: also has the biggest battery ever in an iPhone. Apple

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Speaker 1: is claiming up to two more hours of video playback.

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Speaker 1: I mean, it already did really well, but more battery

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Speaker 1: life is always going to be better. And they said

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Speaker 1: that they got that more battery life because they moved

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Speaker 1: so many of the components to the top of that device.

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Speaker 1: They filled almost the entire back with the battery. And

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Speaker 1: then they've got this new vapor chamber cooling system. We've

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Speaker 1: heard of this term before with Samsung, not so much

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Speaker 1: with Apple, but now they're making a big deal out

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Speaker 1: of it because there is vapor chamber, which basically takes

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Speaker 1: the heat from the center of the phone andipates it

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Speaker 1: out to the edges of the phone so that it

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Speaker 1: can cool off quicker. So during heavy gaming, video editing,

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Speaker 1: anytime you're using your phone a lot, it should remain

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Speaker 1: cooler under pressure, as I say. And then you've got

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Speaker 1: the best camera system on the iPhone available. You've got

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Speaker 1: a triple forty eight megapixel camera system. Now it's weird

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Speaker 1: because the optical zoom is now down to four times.

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Speaker 1: It used to be five times, but now you can

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Speaker 1: actually zoom optical quality up to eight times.

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Speaker 2: So what does that mean.

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Speaker 1: It just means that the camera captures more information now.

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Speaker 1: So Apple is getting a better zoom than they did before,

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Speaker 1: even at the higher zoom levels, if that makes sense.

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Speaker 1: And the top of the line zoom now is forty

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Speaker 1: times digital zoom versus twenty five before.

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Speaker 2: So you know, still testing this stuff.

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Speaker 1: So we're gonna see if the camera photos are better,

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Speaker 1: but I am assuming they are because Apple definitely steps

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Speaker 1: it up a notch every year. Also, this has the

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Speaker 1: top tier a nineteen pro chip. The storage again starts

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Speaker 1: at two hundred and fifty six gigabytes. The price did

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Speaker 1: go a little bit higher. So it now starts at

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Speaker 1: eleven hundred dollars, which is one hundred dollars higher than

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Speaker 1: last year, but you're getting double the storage, so I

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Speaker 1: guess you can justify it there. Now, the Promax they

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Speaker 1: have a massive two terabyte version at two thousand dollars.

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Speaker 2: That is a lot, but you can store a lot

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Speaker 2: on that phone.

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Speaker 1: Colors Cosmic orange is the headlining color. Not for me,

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Speaker 1: but you know if you like that color, go ahead.

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Speaker 1: Deep blue is the one that I really like. And

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Speaker 1: then they have a silver which is kind of just

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Speaker 1: their standard silver white color.

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Speaker 2: So across the.

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Speaker 1: Lineup, no matter which phone you get this year, you're

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Speaker 1: getting that anti reflective display, which is going to be

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Speaker 1: a nice edition. You're getting the one hundred and twenty

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Speaker 1: hrtz refresh rate, which is going to be standard on

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Speaker 1: all phones.

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Speaker 2: That's a nice edition.

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Speaker 1: The redesigned selfie camera, eighteen megapixel square censor, you're getting that.

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Speaker 1: Apple made a point to say people took five hundred

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Speaker 1: billion selfies on the iPhone last year. And then you're

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Speaker 1: getting two hundred and fifty six gigabytes of storage across

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Speaker 1: the board, no more one hundred and twenty eight gigabytes

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Speaker 1: entry level. So if you're thinking of upgrading, this is

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Speaker 1: a pretty good year for the upgrades.

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Speaker 2: So which one do you want?

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Speaker 1: The iPhone Air Ultra Thin, You're gonna probably trade a

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Speaker 1: little bit in battery life, a little bit in camera.

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Speaker 1: iPhone seventeen gonna be the sweet spot for most people.

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Speaker 1: You get great features at eight hundred dollars iPhone seventeen Pro,

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Speaker 1: you get the best battery, you get the best cameras,

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Speaker 1: the most powerful processor. It's going to be more expensive,

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Speaker 1: but that's for people that really want the best of

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Speaker 1: the best. So Apple did a great job this year,

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Speaker 1: and to be quite honest, you know, I would argue

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Speaker 1: that at this point the gap between iPhone and Android, like,

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Speaker 1: Apple has fixed almost all of the issues that Android

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Speaker 1: people had with Apple, you know, the refresh rate and

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Speaker 1: the camera and this, and the widgets and that, and

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Speaker 1: so it's really become a device that's in some ways

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Speaker 1: better than Android because you have such a great amount

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Speaker 1: of people using this device, and the apps and accessories

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Speaker 1: are just unmatched. You can't get that many apps and

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Speaker 1: accessories for the Android side of things. So it's just

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Speaker 1: a really good package altogether. All right, let's see if

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Speaker 1: we can answer Carmen's question in Hollywood.

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Speaker 4: You're on with Rich Yes, good morning, thank you for

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Speaker 4: taking my call. I have a problem on my Google Docs.

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Speaker 2: Okay, I create.

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Speaker 4: I have a lot of a lot of folders, okay, Google.

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Speaker 4: But lately I figured it out one Google doc and

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Speaker 4: it was okay. And the last two days I tried

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Speaker 4: to open Google Dolls and let me open. He doesn't

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Speaker 4: say why, and it's nowhere I can go to click.

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Speaker 4: I don't see anywhere to go. What I did is

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Speaker 4: to finally, after I was playing on it, I ended

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Speaker 4: up copying and paste into a new for them staying

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Speaker 4: folder and then I left her thinking that it was

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Speaker 4: going to be okay. But when I try to see

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Speaker 4: it again, it happens the same. So there's no way

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Speaker 4: for me to open, and there's no way for me

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Speaker 4: to sink anymore. And it says you can be able

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Speaker 4: to sink anymore and sebord.

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Speaker 1: Okay, sounds like you're out of storage. So Google Docs

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Speaker 1: is completely cloud based. You got to free up your

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Speaker 1: storage that you can save and create new documents. So

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Speaker 1: go to one dot Google dot com, tap where it

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Speaker 1: says storage and you'll go into Google Drive and you'll

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Speaker 1: see it says cleanup space. And you want to go

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Speaker 1: into your Google Drive and get rid of some of

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Speaker 1: those big folders, those big documents. It will show you

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Speaker 1: your large files just to lead a couple of those

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Speaker 1: and hopefully Google Docs should work again. Also great shortcut

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Speaker 1: to know docs dot new Docs dot new will create

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Speaker 1: a new document instantly in Google Docs. Everything saved quickly

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Speaker 1: to the cloud. That's probably what your problem is. Eighty

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Speaker 1: eight Rich one oh one eighty eight seven four to

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Speaker 1: two four one zero one. Joining me now is Brian Tong,

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Speaker 1: tech creator on YouTube and he was one of the

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Speaker 1: people at the Apple event along with myself.

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Speaker 2: Brian, Welcome to the show.

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Speaker 5: Thanks for having me Rich Happy, happy to be here

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Speaker 5: always man.

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Speaker 1: So let's talk about the event. You were there, what

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Speaker 1: was your initial impression.

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Speaker 5: Well, I think going into it initially we were I

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Speaker 5: feel like, going into it, maybe because we hear a

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Speaker 5: lot of the rumors, we're like, it'll it'll be a

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Speaker 5: hull hum. You're like little incremental improvements. And I think

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Speaker 5: the improvements were still incremental, but at the same time,

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Speaker 5: I think they definitely impressed us with the design and

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Speaker 5: engineing of the air A lot of people can see

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Speaker 5: pictures of it, you can see videos of it. Until

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Speaker 5: you actually hold this thing in your hand, it's going

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Speaker 5: to hit different. And once you do, I think that's

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Speaker 5: gonna instantly change a lot of minds or make their

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Speaker 5: buying decision a lot harder than they expected to. So

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Speaker 5: the air really stood out from just an engineering and

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Speaker 5: design perspective, even when we've seen a thin phone from

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Speaker 5: Samsung already Apples is it hits different? Overall though, I

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Speaker 5: think it was nice upgrades across the line, and I

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Speaker 5: think the biggest takeaway, the sleeper of this entire announcement

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Speaker 5: is the iPhone seventeen, the base model entry level has

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Speaker 5: become my number one recommendation for anyone who's thinking of

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Speaker 5: upgrading a phone.

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Speaker 1: Now, yeah, I mean that's the thing. They finally put

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Speaker 1: the finishing touches on every device across the lineup. Like

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Speaker 1: there used to be some sacrifices if you went with

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Speaker 1: the standard iPhone, and now that you're getting the promotion,

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Speaker 1: which is at higher refresh rate, the faster charging, the

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Speaker 1: better camera, the selfie camera. It's really now just a

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Speaker 1: choice of like how much do you want to spend,

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Speaker 1: what features do you want, like, what's a priority to you,

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Speaker 1: because the iPhone Air is also really compelling as long

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Speaker 1: as the battery life you know, works out. I'm not

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Speaker 1: sure on that part just yet, but as long as

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Speaker 1: that's a good thing. I mean, they really loaded that

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Speaker 1: with the features that you might not have expected, like

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Speaker 1: the pro chip, the pro display, Wi Fi seven, I mean,

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Speaker 1: all these different things that they just really did a

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Speaker 1: nice job on, except for the camera, but that's to

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Speaker 1: be expected. You know, no one's figured out how to

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Speaker 1: put a really good camera lens or triple lenses on

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Speaker 1: a device that thing yet not yet.

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Speaker 5: And it's gonna happen, right This is just the first

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Speaker 5: iteration of this design. Also just you know, in a way,

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Speaker 5: Apple kind of reclaiming a little bit of its juice

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Speaker 5: to say, hey, we've heard that people don't really consider

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Speaker 5: us on the same level of design as we used

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Speaker 5: to be. I think the iPhone era has reinvigorated that conversation,

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Speaker 5: like okay, okay, Apple's still here and this is going

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Speaker 5: to most likely lead to other products in the future,

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Speaker 5: and really just the design language that we expect to

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Speaker 5: see moving forward. But to your point, it's a really

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Speaker 5: compelling lineup from a standpoint of before, when someone would

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Speaker 5: ask me what phone to consider, I would kind of

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Speaker 5: not point them in the direction of the base model

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Speaker 5: at all, just because when you talk about the sacrifices,

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Speaker 5: the screen basically was not a modern display compared to

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Speaker 5: what every other phone manufacturer had. We harped an Apple

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Speaker 5: for not having a one hundred and twenty herz refresh rate.

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Speaker 5: Now it's here, so we can't complain about it anymore, and

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Speaker 5: now you have that. I look at how most people

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Speaker 5: use their phone. Do most people really need need tell

404
00:20:25,720 --> 00:20:28,199
Speaker 5: a true optical telephoto lens and go up to the

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Speaker 5: pro Do they need to shoot the highest level fidelity

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Speaker 5: of video that professional cinematographers use in pro resra? The

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Speaker 5: answer is no. But before I used to lean you

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Speaker 5: might want to look at the pro. Now no, I'm saying,

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Speaker 5: let's talk about what the seventeen does. And then if

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Speaker 5: you want to maybe take a more adventurous and want

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Speaker 5: to go with maybe a high level design, look at

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Speaker 5: the air knowing there's a couple sacrifices, but it's still

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Speaker 5: a pro level phone. And then if you really want

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Speaker 5: all the pro features, go to the iPhone pro level.

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Speaker 5: So I don't say this every year, but this is

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Speaker 5: one of the more compelling lineups that Apple has from

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Speaker 5: a purchasing decision. Yeah, we've seen before.

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Speaker 1: Totally agree with that, because, yeah, I used to push

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Speaker 1: people towards the Pro models just because it would smooth

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Speaker 1: over anything that might not be so good on the

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Speaker 1: seventeen or the entry level model without exactly explaining why.

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Speaker 1: Like I knew that the refresh rate, but it's really

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Speaker 1: tough to explain to someone like, oh, this has a

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Speaker 1: lesser refresh rate, Like what does that mean to the

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Speaker 1: average person. I can see it, you can see it,

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Speaker 1: but then when the average person's now using it, it's like, oh, wait,

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Speaker 1: this feels just as premium as the top of the

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Speaker 1: line phone. And the anti reflective I think is a

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Speaker 1: nice addition as well. I think the two hundred and

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Speaker 1: fifty six gigabytes of base storage is also a huge improvement.

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Speaker 1: And the fact that they didn't really raise prices, especially

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Speaker 1: on the iPhone seventeen. I mean, the air is brand new,

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Speaker 1: but they kept it under a thousand bucks, which is

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Speaker 1: pretty incredible. And then the seventeen Pro we got a

435
00:21:57,840 --> 00:22:00,879
Speaker 1: little price bump, but you know that's be expected because

436
00:22:00,880 --> 00:22:03,959
Speaker 1: they did raise the storage on that one as well. So, uh,

437
00:22:04,080 --> 00:22:06,920
Speaker 1: like you said, I think of very compelling your what

438
00:22:07,160 --> 00:22:09,680
Speaker 1: colors are? Well, let me ask you about the selfie camera.

439
00:22:10,119 --> 00:22:13,920
Speaker 1: What do you think about that? Because I'm not convinced.

440
00:22:13,640 --> 00:22:15,359
Speaker 5: You're not You're not convinced. So I'm gonna tell you

441
00:22:15,400 --> 00:22:18,879
Speaker 5: this rich out of when I left the keynote, I

442
00:22:18,920 --> 00:22:23,679
Speaker 5: thought that was the most compelling feature of the entire announcement.

443
00:22:23,840 --> 00:22:27,440
Speaker 5: And it seems subtle, right. This is something that when

444
00:22:27,480 --> 00:22:30,000
Speaker 5: I look at when Apple announced this ability to hold

445
00:22:30,040 --> 00:22:33,560
Speaker 5: your selfie camera in this portrait vertical position. But now

446
00:22:33,640 --> 00:22:37,040
Speaker 5: this camera has versatility where it can auto detect or

447
00:22:37,040 --> 00:22:39,199
Speaker 5: you can do it manually to now change it to

448
00:22:39,280 --> 00:22:43,680
Speaker 5: landscape without you physically rotating that phone awkwardly reaching for

449
00:22:43,720 --> 00:22:47,399
Speaker 5: the camera button, fiddling with it just to get a

450
00:22:47,440 --> 00:22:50,280
Speaker 5: shot of your entire family all in one spot. This

451
00:22:50,359 --> 00:22:52,159
Speaker 5: is one of those sil I don't want to call

452
00:22:52,200 --> 00:22:55,480
Speaker 5: it silly, but quality of life improvements that I think

453
00:22:55,640 --> 00:22:59,320
Speaker 5: rich give me, give me a two weeks or a

454
00:22:59,400 --> 00:23:01,440
Speaker 5: month with you on that. I'm gonna I think you're

455
00:23:01,440 --> 00:23:03,760
Speaker 5: gonna come back to me, Like Brian, that feature is

456
00:23:03,760 --> 00:23:07,840
Speaker 5: actually pretty cool. It's I love it. I love it.

457
00:23:08,000 --> 00:23:09,080
Speaker 2: I'm still not convinced.

458
00:23:09,119 --> 00:23:12,480
Speaker 1: I hold my phone as I always have horizontally for

459
00:23:12,520 --> 00:23:15,479
Speaker 1: selfies for many, many years. I actually don't think I've

460
00:23:15,520 --> 00:23:17,360
Speaker 1: ever taken a selfie vertically.

461
00:23:17,600 --> 00:23:20,800
Speaker 5: Hold on, ever, we're talking about social media on.

462
00:23:20,880 --> 00:23:23,680
Speaker 1: You never, no, I'll yes, I'll square it off. I

463
00:23:24,200 --> 00:23:26,960
Speaker 1: know I will always. And it's funny because I watch

464
00:23:27,000 --> 00:23:30,000
Speaker 1: people struggle. Now I see what you're saying, because I

465
00:23:30,040 --> 00:23:33,359
Speaker 1: do watch people struggle to take a selfie vertically to

466
00:23:33,440 --> 00:23:35,840
Speaker 1: fit everyone in the frame. So I have no doubt

467
00:23:35,880 --> 00:23:38,040
Speaker 1: that Apple knew that, and that's why they made it

468
00:23:38,080 --> 00:23:41,119
Speaker 1: so that it automatically pulls back, adjust the framing and

469
00:23:41,160 --> 00:23:44,400
Speaker 1: fits more people in that front facing lens even when

470
00:23:44,440 --> 00:23:47,879
Speaker 1: you are vertically holding your phone. And that's great, and

471
00:23:47,920 --> 00:23:49,760
Speaker 1: I think for people that take a selfie that way,

472
00:23:49,800 --> 00:23:53,280
Speaker 1: it's going to be an amazing, welcome edition. For me,

473
00:23:53,560 --> 00:23:56,160
Speaker 1: because I take my selfies the other way. There's really

474
00:23:56,240 --> 00:23:59,119
Speaker 1: almost no benefit to this new feature because I'm so

475
00:23:59,280 --> 00:24:01,760
Speaker 1: used to holding my phone that way anyway, and that's

476
00:24:01,800 --> 00:24:05,600
Speaker 1: my preference. So I've tried already, you know, with a

477
00:24:05,600 --> 00:24:08,200
Speaker 1: little bit of hands on time to like take it vertically,

478
00:24:08,680 --> 00:24:11,159
Speaker 1: and it's a struggle. But it's again, it's different for me,

479
00:24:11,280 --> 00:24:13,400
Speaker 1: but again I think for people that are already taking.

480
00:24:13,240 --> 00:24:14,560
Speaker 2: It that way, it will be better.

481
00:24:15,240 --> 00:24:17,240
Speaker 5: This is what reminds me and you and I come

482
00:24:17,280 --> 00:24:22,160
Speaker 5: from a similar generation of when I refused, I admiantly

483
00:24:22,200 --> 00:24:24,800
Speaker 5: refused this idea of vertical video.

484
00:24:25,040 --> 00:24:25,919
Speaker 2: Oh yeah, of.

485
00:24:25,960 --> 00:24:35,000
Speaker 5: Course, unacceptable, unacceptable. But over time just the culture ended

486
00:24:35,080 --> 00:24:37,119
Speaker 5: up really adopting vertical video.

487
00:24:37,160 --> 00:24:38,440
Speaker 2: And why do they do it?

488
00:24:38,680 --> 00:24:41,840
Speaker 5: Really out of convenience, out of not having to turn

489
00:24:41,880 --> 00:24:45,760
Speaker 5: your phone, sacrificing some of the frame, but now reframing

490
00:24:45,880 --> 00:24:49,000
Speaker 5: photos and videos in a different way to you know,

491
00:24:49,119 --> 00:24:51,679
Speaker 5: compliment this convenience of just holding your phone there. So

492
00:24:52,400 --> 00:24:55,320
Speaker 5: that's I think that there's a little bit of that

493
00:24:55,680 --> 00:24:57,280
Speaker 5: in what you're saying right now.

494
00:24:57,520 --> 00:25:00,280
Speaker 2: Yeah, okay, we'll say you're right. Yeah, I can see that. No,

495
00:25:00,320 --> 00:25:01,240
Speaker 2: I know, and you're you're right.

496
00:25:01,280 --> 00:25:04,560
Speaker 1: I was against vertical video because I'm a TV guy

497
00:25:04,680 --> 00:25:07,320
Speaker 1: and I you know, horizontal videos how you shoot for TV.

498
00:25:07,800 --> 00:25:11,399
Speaker 1: But like you said, when we all first started getting phones,

499
00:25:11,440 --> 00:25:13,080
Speaker 1: you know, you'd flip it to the side. Now we're

500
00:25:13,080 --> 00:25:14,399
Speaker 1: just too lazy. It's like, no, I just want to

501
00:25:14,440 --> 00:25:16,439
Speaker 1: watch this this way that I'm holding my phone already

502
00:25:16,440 --> 00:25:18,800
Speaker 1: and it makes sense because you know, I get it

503
00:25:18,840 --> 00:25:20,880
Speaker 1: if you're watching a movie or something like that. Fine,

504
00:25:21,000 --> 00:25:23,679
Speaker 1: but okay, we'll see what happens there, all right, So

505
00:25:23,840 --> 00:25:25,760
Speaker 1: tell me, we've got about a minute left. Tell me

506
00:25:25,800 --> 00:25:28,240
Speaker 1: about the channel. What do you cover your podcast? All

507
00:25:28,240 --> 00:25:28,879
Speaker 1: that good stuff?

508
00:25:29,440 --> 00:25:32,000
Speaker 5: Just YouTube dot com, slash Briantong. You and I have

509
00:25:32,040 --> 00:25:34,040
Speaker 5: been cats in this game for a while. I'll cover

510
00:25:34,119 --> 00:25:37,240
Speaker 5: everything from Apple to Google, the Samsung, to the culture

511
00:25:37,280 --> 00:25:40,520
Speaker 5: of tech, maybe if it relates to pop culture, behind

512
00:25:40,560 --> 00:25:43,400
Speaker 5: the scenes at Disney, the NBA, and how the youth technology.

513
00:25:43,440 --> 00:25:45,840
Speaker 5: I'm just the tech fan. Feel so fortunate we've been

514
00:25:45,840 --> 00:25:47,760
Speaker 5: able to live and grow up and see this evolution.

515
00:25:48,119 --> 00:25:50,160
Speaker 5: It's incredible. And if you want to check it out,

516
00:25:50,200 --> 00:25:52,200
Speaker 5: YouTube dot com slash briantong.

517
00:25:51,760 --> 00:25:52,320
Speaker 3: Is where you go.

518
00:25:52,760 --> 00:25:54,639
Speaker 2: And you've got a podcast, got.

519
00:25:54,520 --> 00:25:57,000
Speaker 5: A podcast called the Applebits XL. We dive deep into

520
00:25:57,000 --> 00:26:00,240
Speaker 5: all things Apple and the greater tech cole and uh yeah,

521
00:26:00,280 --> 00:26:02,160
Speaker 5: you can find me and so you know we're doing everything.

522
00:26:02,600 --> 00:26:04,000
Speaker 5: Oh also ces hosting.

523
00:26:04,200 --> 00:26:05,200
Speaker 2: Oh yeah, I.

524
00:26:05,119 --> 00:26:06,800
Speaker 5: Don't like talking about myself, but you're making me talk

525
00:26:06,800 --> 00:26:10,439
Speaker 5: about myself. Cees also very fortunate to be able to

526
00:26:10,440 --> 00:26:13,280
Speaker 5: host that show with I justin so you know, if

527
00:26:13,280 --> 00:26:14,720
Speaker 5: you're in the tech space or you're new to it,

528
00:26:15,080 --> 00:26:17,320
Speaker 5: come on and check it out and I'll be nice

529
00:26:17,320 --> 00:26:17,480
Speaker 5: to you.

530
00:26:17,800 --> 00:26:18,760
Speaker 2: It's it's coming up.

531
00:26:18,800 --> 00:26:20,920
Speaker 1: I mean, you know, we're only in September, but it's

532
00:26:20,920 --> 00:26:23,439
Speaker 1: like I booked my hotel rooms now because you know,

533
00:26:23,520 --> 00:26:26,119
Speaker 1: you got it. It's coming up in January, one of

534
00:26:26,160 --> 00:26:28,160
Speaker 1: the biggest tech events of the year. All right, Brian Tong,

535
00:26:28,560 --> 00:26:30,919
Speaker 1: thanks so much for joining me. By the way, we

536
00:26:31,000 --> 00:26:33,640
Speaker 1: also have AirPods Pro three and Apple Watches. We didn't

537
00:26:33,640 --> 00:26:35,600
Speaker 1: even talk about them, but there's I still got to

538
00:26:35,600 --> 00:26:37,880
Speaker 1: get there. Still got a lot going on there. All right,

539
00:26:38,200 --> 00:26:39,880
Speaker 1: Brian Tong, thanks so much for joining me today.

540
00:26:39,880 --> 00:26:40,639
Speaker 2: Really appreciate it.

541
00:26:40,800 --> 00:26:43,359
Speaker 1: I'll link everything up all of Brian's socials on the

542
00:26:43,359 --> 00:26:47,840
Speaker 1: website rich on Tech dot TV. All right, coming up, Yes,

543
00:26:47,960 --> 00:26:50,080
Speaker 1: I'm going to tell you more about the Apple stuff,

544
00:26:50,480 --> 00:26:54,159
Speaker 1: AirPods Pro three. We've got three new models of the

545
00:26:54,200 --> 00:26:56,600
Speaker 1: Apple Watch, all updated this year.

546
00:26:56,960 --> 00:26:57,560
Speaker 2: We'll get to that.

547
00:26:57,720 --> 00:27:00,119
Speaker 1: And yes, I will give you an update on my

548
00:27:00,280 --> 00:27:04,000
Speaker 1: personal life this week. Yeah, I will talk about that

549
00:27:04,160 --> 00:27:12,080
Speaker 1: coming up right here on rich on Tech. First off,

550
00:27:12,240 --> 00:27:15,399
Speaker 1: let's talk about Apple Watch. So all three models got

551
00:27:15,440 --> 00:27:17,800
Speaker 1: an update this year. This is if you're thinking about

552
00:27:17,880 --> 00:27:20,639
Speaker 1: updating any of your Apple stuff upgrading, this is the

553
00:27:20,720 --> 00:27:24,000
Speaker 1: year to do it. Because Apple is firing on all cylinders.

554
00:27:24,320 --> 00:27:27,720
Speaker 1: They have upgraded just about everything that was the little

555
00:27:27,720 --> 00:27:30,720
Speaker 1: annoyances of all the products. It's all fixed. I mean really,

556
00:27:30,760 --> 00:27:32,399
Speaker 1: I'm not sure what they can do after this. So

557
00:27:32,560 --> 00:27:35,760
Speaker 1: all the iPhones are getting or the Apple Watch, they're

558
00:27:35,760 --> 00:27:38,680
Speaker 1: getting five G. So all the connectivity issues people had

559
00:27:38,680 --> 00:27:42,119
Speaker 1: with LTE gone five G now five G support. So

560
00:27:42,200 --> 00:27:45,280
Speaker 1: the se three this is the entry level Apple Watch.

561
00:27:45,280 --> 00:27:46,879
Speaker 1: It starts at two hundred and fifty dollars. It's got

562
00:27:46,880 --> 00:27:49,160
Speaker 1: a new chip inside, so it's gonna be faster, it's

563
00:27:49,160 --> 00:27:52,280
Speaker 1: got stronger glass so it's gonna be more durable, and

564
00:27:52,359 --> 00:27:55,359
Speaker 1: it now supports fast charging, so that means you can

565
00:27:55,440 --> 00:27:58,560
Speaker 1: charge this thing way faster, eight hours of use from

566
00:27:58,600 --> 00:28:01,040
Speaker 1: an eight minute charge, and then it's got the eighteen

567
00:28:01,080 --> 00:28:03,719
Speaker 1: hour battery life. So see, if you're looking for that

568
00:28:03,760 --> 00:28:07,040
Speaker 1: for your kids, that's the best model for the kids.

569
00:28:07,040 --> 00:28:09,399
Speaker 1: It always it hasn't always on display too for the

570
00:28:09,400 --> 00:28:11,680
Speaker 1: first time, which means you don't have to rotate your

571
00:28:11,680 --> 00:28:14,800
Speaker 1: wrist to see the screen. It's it's always on, So

572
00:28:14,840 --> 00:28:16,600
Speaker 1: that's gonna be great. Just make sure you go cellular

573
00:28:16,600 --> 00:28:17,960
Speaker 1: if you're getting it for your kids, if you want

574
00:28:17,960 --> 00:28:19,560
Speaker 1: to keep track of them and you know, not have

575
00:28:19,640 --> 00:28:22,600
Speaker 1: a phone nearby. Now, the series eleven, this is sort

576
00:28:22,600 --> 00:28:25,160
Speaker 1: of the standard you know Apple Watch that you think about.

577
00:28:25,640 --> 00:28:29,679
Speaker 1: They now have hypertension alerts built into this, so it

578
00:28:29,720 --> 00:28:32,960
Speaker 1: will alert you to possible high blood pressure patterns. No,

579
00:28:33,080 --> 00:28:36,359
Speaker 1: it's not taking a live reading. There's no cuff for calibration.

580
00:28:36,760 --> 00:28:38,640
Speaker 1: It just runs in the background and when it's checking

581
00:28:38,720 --> 00:28:41,400
Speaker 1: all your heart stuff, it's sort of looking for an

582
00:28:41,440 --> 00:28:44,720
Speaker 1: algorithm that says, uh, you might want to check for hypertension.

583
00:28:45,200 --> 00:28:47,960
Speaker 1: And so they expect to notify a million people this

584
00:28:48,080 --> 00:28:50,960
Speaker 1: year about hypertension that didn't even realize they had it

585
00:28:51,080 --> 00:28:54,720
Speaker 1: or possibly have it let's see. Of course, also has

586
00:28:54,760 --> 00:28:59,560
Speaker 1: the ECG, the irregular heart you know, rhythm notification, sleep apnea,

587
00:28:59,600 --> 00:29:02,280
Speaker 1: all that's stuff. And then it's got a bigger battery

588
00:29:02,320 --> 00:29:05,200
Speaker 1: now up to twenty four hours instead of eighteen because

589
00:29:05,240 --> 00:29:06,920
Speaker 1: they want you to sleep with this thing on. So

590
00:29:06,920 --> 00:29:09,120
Speaker 1: that's why the battery life is better. You can charge it,

591
00:29:09,200 --> 00:29:11,680
Speaker 1: wear it to bed, get through that eight hours of sleep.

592
00:29:11,680 --> 00:29:14,400
Speaker 1: Hopefully you're getting eight hours of sleep starting price three

593
00:29:14,480 --> 00:29:17,360
Speaker 1: ninety nine. There on the series eleven, also again with

594
00:29:17,480 --> 00:29:20,160
Speaker 1: five G. Then you've got the Ultra. This is kind

595
00:29:20,160 --> 00:29:22,840
Speaker 1: of the rugged, tough Apple Watch out there. It's got

596
00:29:22,880 --> 00:29:27,000
Speaker 1: a bigger screen thanks to thinner borders, so same case size,

597
00:29:27,280 --> 00:29:30,520
Speaker 1: now three D printed, which is wild. It's going to

598
00:29:30,560 --> 00:29:34,040
Speaker 1: be brighter outside. It's got new watch faces, which is fine.

599
00:29:34,080 --> 00:29:38,360
Speaker 1: But the big headline here is built in satellite connectivity.

600
00:29:38,800 --> 00:29:43,040
Speaker 1: So now you can satellite message for an emergency or

601
00:29:43,120 --> 00:29:44,800
Speaker 1: just through my message when you're out and about and

602
00:29:44,840 --> 00:29:50,800
Speaker 1: there's no cellular so that's wild. Let's see yeah, Apples,

603
00:29:50,840 --> 00:29:54,000
Speaker 1: this is their watch for they say, athletes and explorers.

604
00:29:54,520 --> 00:29:56,760
Speaker 1: So the other thing about the SE I wanted to

605
00:29:56,800 --> 00:29:59,400
Speaker 1: mention is that the let's see here. Oh, they're also

606
00:29:59,440 --> 00:30:02,240
Speaker 1: added a sleep score, so now it's going to score

607
00:30:02,280 --> 00:30:04,280
Speaker 1: your sleep too, which I mean, is just so much

608
00:30:04,280 --> 00:30:07,040
Speaker 1: going on with these watches. The Apple Watch SE, the

609
00:30:07,440 --> 00:30:10,080
Speaker 1: entry level model is also getting the ability to play

610
00:30:10,120 --> 00:30:12,520
Speaker 1: media through the speaker. So if you want to play

611
00:30:12,520 --> 00:30:14,760
Speaker 1: like a podcast just while you're on a walk or something,

612
00:30:15,320 --> 00:30:17,760
Speaker 1: or listen to the radio, whatever, you can just listen

613
00:30:17,840 --> 00:30:20,640
Speaker 1: right through the speaker that's on it all right. AirPods

614
00:30:20,760 --> 00:30:25,400
Speaker 1: Pro three these are a major update. So now they

615
00:30:25,400 --> 00:30:28,880
Speaker 1: have a new design with five eartip sizes and there's

616
00:30:28,920 --> 00:30:31,520
Speaker 1: foam inside, so they've got a much more secure fit

617
00:30:31,640 --> 00:30:35,160
Speaker 1: than before. Sound quality is better, noise cancelation is better,

618
00:30:35,400 --> 00:30:37,520
Speaker 1: and the transparency mode, which means you can hear the

619
00:30:37,520 --> 00:30:40,840
Speaker 1: people around you, doesn't sound as like mechanical. It sounds

620
00:30:40,880 --> 00:30:43,840
Speaker 1: now much more natural. They also have a live translation

621
00:30:44,000 --> 00:30:46,640
Speaker 1: feature that they've built in which basically, if someone is

622
00:30:46,680 --> 00:30:48,840
Speaker 1: talking to you in a different language, you can listen

623
00:30:48,920 --> 00:30:51,240
Speaker 1: in your ears in the language that you understand. And

624
00:30:51,280 --> 00:30:53,320
Speaker 1: I did get a demo of that. It worked nicely.

625
00:30:53,640 --> 00:30:55,720
Speaker 1: We'll see how that works in real life. They also

626
00:30:55,760 --> 00:31:00,440
Speaker 1: built in heart rate sensors into the AirPods themselves, so

627
00:31:00,600 --> 00:31:03,040
Speaker 1: you can track workouts without needing an Apple Watch. You

628
00:31:03,040 --> 00:31:04,920
Speaker 1: can go on a run, you can go on whatever

629
00:31:04,960 --> 00:31:07,760
Speaker 1: you want, and it's going to track fifty different types

630
00:31:07,800 --> 00:31:10,920
Speaker 1: of workouts. With just the air Pods Pro. You'll see

631
00:31:10,960 --> 00:31:13,560
Speaker 1: your heart rate and your calories burned, which is pretty

632
00:31:13,560 --> 00:31:16,200
Speaker 1: wild and the same price as before two hundred and

633
00:31:16,240 --> 00:31:18,120
Speaker 1: fifty dollars eight I mean.

634
00:31:18,200 --> 00:31:18,360
Speaker 6: Oh.

635
00:31:18,400 --> 00:31:21,440
Speaker 1: They also increase the sweat and dust resistance so again,

636
00:31:22,280 --> 00:31:24,600
Speaker 1: just some really really nice upgrades here.

637
00:31:24,640 --> 00:31:27,240
Speaker 2: I think Apple is just on a tear and.

638
00:31:27,360 --> 00:31:30,600
Speaker 1: At this point it's almost getting tough to catch up

639
00:31:30,600 --> 00:31:33,880
Speaker 1: to them because they've got so much capital, so much

640
00:31:33,920 --> 00:31:39,160
Speaker 1: engineering talent, and such a wide swath of people using

641
00:31:39,240 --> 00:31:42,240
Speaker 1: these products, and not to mention all the Apple stores

642
00:31:42,280 --> 00:31:45,959
Speaker 1: everywhere for service and support and sales. So it's getting

643
00:31:45,960 --> 00:31:48,520
Speaker 1: to the point where, yeah, the Android stuff is great,

644
00:31:48,520 --> 00:31:50,560
Speaker 1: and I've always loved Android and I think it's amazing.

645
00:31:50,880 --> 00:31:53,959
Speaker 1: But like Apple has a story now where you can

646
00:31:54,080 --> 00:31:55,880
Speaker 1: use your AirPods, you can use your Apple Watch, you

647
00:31:55,880 --> 00:31:57,560
Speaker 1: can use your iPhone, you can use your MacBook, you

648
00:31:57,560 --> 00:32:00,880
Speaker 1: can use your iPad. They all work really well together.

649
00:32:01,120 --> 00:32:03,120
Speaker 1: And by the way, there's a million and one accessories.

650
00:32:03,320 --> 00:32:04,560
Speaker 1: And by the way, if you need help, you can

651
00:32:04,600 --> 00:32:06,200
Speaker 1: go to a store. And by the way, if you

652
00:32:06,240 --> 00:32:08,680
Speaker 1: need software, you can download it. So it's gotten to

653
00:32:08,720 --> 00:32:11,400
Speaker 1: the point where it's just so good. I feel like

654
00:32:11,440 --> 00:32:14,080
Speaker 1: it's getting tough for rivals to catch up now. I

655
00:32:14,080 --> 00:32:16,440
Speaker 1: think the Pixel from Google is an amazing phone, the

656
00:32:16,440 --> 00:32:19,880
Speaker 1: Pixel ten. I've been using the Pixel ten pro XL

657
00:32:20,640 --> 00:32:24,040
Speaker 1: and it's amazing, but the video is nowhere near what

658
00:32:24,080 --> 00:32:27,440
Speaker 1: the iPhone does, and the accessories are nowhere near what

659
00:32:27,480 --> 00:32:30,840
Speaker 1: the iPhone has, and the speed is nowhere near what

660
00:32:30,920 --> 00:32:34,000
Speaker 1: the iPhone has. So again, it's just that they've done

661
00:32:34,040 --> 00:32:36,280
Speaker 1: a lot of stuff that's really good. And I think

662
00:32:36,320 --> 00:32:39,800
Speaker 1: this year I really have no qualms with almost anything.

663
00:32:39,840 --> 00:32:42,040
Speaker 1: So if you're thinking, like Rich, do I want to upgrade?

664
00:32:42,240 --> 00:32:44,680
Speaker 1: I think this is the year to do it all right,

665
00:32:44,760 --> 00:32:48,640
Speaker 1: So eighty eight Rich one oh one eighty eight seven

666
00:32:48,720 --> 00:32:51,160
Speaker 1: four to two four one zero one. Everything's linked up

667
00:32:51,160 --> 00:32:55,280
Speaker 1: on the website. This is episode number one thirty nine,

668
00:32:55,320 --> 00:32:57,160
Speaker 1: So if you go to Rich on tech dot TV,

669
00:32:57,200 --> 00:32:59,760
Speaker 1: you can get the show notes for episode one thirty

670
00:32:59,840 --> 00:33:01,840
Speaker 1: nine and everything I talked about is right there. You

671
00:33:01,880 --> 00:33:04,040
Speaker 1: can watch my stories from TV on all these things

672
00:33:04,040 --> 00:33:06,560
Speaker 1: I went hands on with all these gadgets, and all

673
00:33:06,600 --> 00:33:08,960
Speaker 1: my thoughts are there as well. I did want to

674
00:33:09,000 --> 00:33:10,680
Speaker 1: mention before the end.

675
00:33:10,640 --> 00:33:11,280
Speaker 2: Of the hour here.

676
00:33:11,320 --> 00:33:13,560
Speaker 1: So I was in a serious car accident this week

677
00:33:13,680 --> 00:33:16,440
Speaker 1: and it was scary. I was coming back from the

678
00:33:16,480 --> 00:33:19,520
Speaker 1: Apple event, I was going to work and you know,

679
00:33:19,600 --> 00:33:22,640
Speaker 1: as I always do every single day, and it was

680
00:33:22,840 --> 00:33:27,800
Speaker 1: just really really fast that it happened. It's just I

681
00:33:27,880 --> 00:33:30,640
Speaker 1: can't tell you what it feels like because it was

682
00:33:30,680 --> 00:33:33,920
Speaker 1: so fast, it was so loud, it was so jarring

683
00:33:34,520 --> 00:33:37,320
Speaker 1: that at the same time I knew what happened, and

684
00:33:37,360 --> 00:33:39,960
Speaker 1: I didn't know what happened. And of course the airbags

685
00:33:40,000 --> 00:33:44,160
Speaker 1: went off instantly, which just you know, adds to the situation.

686
00:33:44,760 --> 00:33:46,800
Speaker 2: My ears were ringing. It was at the.

687
00:33:46,800 --> 00:33:50,800
Speaker 1: Same time so loud and then so silent right after

688
00:33:51,160 --> 00:33:52,680
Speaker 1: because it was almost in the middle of the night

689
00:33:52,720 --> 00:33:55,520
Speaker 1: that this happened. And then I as soon as I

690
00:33:55,560 --> 00:33:57,440
Speaker 1: realized I was like in the middle of an intersection.

691
00:33:57,640 --> 00:33:59,840
Speaker 1: Of course, I was worried about another car coming at me,

692
00:34:00,480 --> 00:34:02,960
Speaker 1: and so I slid out of my car like it

693
00:34:03,000 --> 00:34:05,240
Speaker 1: was just like reflex at this point where I like

694
00:34:05,360 --> 00:34:07,640
Speaker 1: just found the door opened the door. When I realized,

695
00:34:07,640 --> 00:34:10,560
Speaker 1: I was like, you know, my limbs and everything were

696
00:34:10,560 --> 00:34:14,160
Speaker 1: all intact. I just you will go into autopilot, right

697
00:34:14,560 --> 00:34:18,640
Speaker 1: like my brain was just working on adrenaline and like instinct,

698
00:34:19,000 --> 00:34:21,600
Speaker 1: and so I opened up the door. I slid out

699
00:34:21,719 --> 00:34:24,600
Speaker 1: through the bottom of the door because all the airbags

700
00:34:24,640 --> 00:34:26,439
Speaker 1: were around me and those things are hard. By the way,

701
00:34:28,239 --> 00:34:30,480
Speaker 1: It's just a moment I will never ever forget. Being

702
00:34:30,520 --> 00:34:32,480
Speaker 1: in the darkness of the night and just it was

703
00:34:32,520 --> 00:34:38,000
Speaker 1: silent but this loud, crazy thing just happened anyway. Overall,

704
00:34:38,120 --> 00:34:40,960
Speaker 1: you know, I was bruised, I'm sore, I had cuts

705
00:34:41,000 --> 00:34:43,359
Speaker 1: on me, I was bleeding, ringing ears. My ears are

706
00:34:43,360 --> 00:34:46,359
Speaker 1: still ringing. Went to the er for hours getting checked out.

707
00:34:46,680 --> 00:34:50,000
Speaker 1: But my takeaway here is number one. I'm alive, and

708
00:34:50,080 --> 00:34:54,480
Speaker 1: I'm not kidding when I tell you I am surprised.

709
00:34:54,520 --> 00:34:56,480
Speaker 1: I'm here, to be honest. If you see the picture

710
00:34:56,520 --> 00:34:58,239
Speaker 1: I posted to my Instagram in my car, it is

711
00:34:58,400 --> 00:34:59,959
Speaker 1: just really, really bad.

712
00:35:01,239 --> 00:35:02,920
Speaker 2: This is my second chance at.

713
00:35:02,760 --> 00:35:05,160
Speaker 1: This world, and I'm going to make the most of

714
00:35:05,200 --> 00:35:08,840
Speaker 1: it because I cannot believe what happened and how quickly

715
00:35:08,880 --> 00:35:09,720
Speaker 1: life can change.

716
00:35:10,360 --> 00:35:11,840
Speaker 2: So just keep that in mind.

717
00:35:12,840 --> 00:35:15,680
Speaker 1: Eighty eight Rich one oh one eighty eight seven four

718
00:35:15,760 --> 00:35:18,839
Speaker 1: to two four one zero one. This is Rich on Tech.

719
00:35:21,280 --> 00:35:25,640
Speaker 1: Let's go to Jim in northern Arizona. Jim, you're on

720
00:35:25,760 --> 00:35:26,160
Speaker 1: with Rich.

721
00:35:26,680 --> 00:35:28,960
Speaker 6: Hey, Rich, i'd hi from Presco Valley again.

722
00:35:29,160 --> 00:35:30,560
Speaker 2: Hello, welcome back.

723
00:35:30,760 --> 00:35:32,919
Speaker 6: I'm so glad you're okay. That photo of your car

724
00:35:33,080 --> 00:35:34,360
Speaker 6: was something to see.

725
00:35:34,239 --> 00:35:36,399
Speaker 2: Boy, Yeah, something to be in too.

726
00:35:37,520 --> 00:35:42,280
Speaker 6: Yeah. I imagine. I currently use a password manager across

727
00:35:42,520 --> 00:35:46,799
Speaker 6: multiple Windows devices and iOS devices, and I'm getting more

728
00:35:46,800 --> 00:35:49,680
Speaker 6: and more prompts to switch to pass key, and I

729
00:35:49,719 --> 00:35:53,560
Speaker 6: wasn't quite sure how that would work across multiple devices,

730
00:35:53,719 --> 00:35:59,359
Speaker 6: Windows and PCs and iOS. And could I still use

731
00:35:59,360 --> 00:36:01,319
Speaker 6: my user idea password if I switched to it?

732
00:36:02,280 --> 00:36:03,120
Speaker 2: Good question.

733
00:36:03,719 --> 00:36:06,680
Speaker 1: So pass keys are the new way to log in

734
00:36:07,040 --> 00:36:11,320
Speaker 1: that uses sort of a digital handshake with the device

735
00:36:11,360 --> 00:36:14,480
Speaker 1: that you're on. It exchanges a little token and it

736
00:36:14,520 --> 00:36:17,600
Speaker 1: replaces the password. Now, I will tell you in my experience,

737
00:36:17,640 --> 00:36:19,839
Speaker 1: and I've set up a couple of these pass keys.

738
00:36:20,400 --> 00:36:23,480
Speaker 1: When they work, they're amazing. But here's the thing that

739
00:36:23,520 --> 00:36:26,160
Speaker 1: I've noticed, and a lot of these websites are pushing

740
00:36:26,239 --> 00:36:28,880
Speaker 1: hard for passkeys, and Jim, I think you're doing the

741
00:36:28,920 --> 00:36:32,000
Speaker 1: right thing by using a universal password manager that works

742
00:36:32,040 --> 00:36:35,960
Speaker 1: across all of your devices. Because many of the password managers,

743
00:36:35,960 --> 00:36:38,600
Speaker 1: like a bit Warden or a dash Lane or a

744
00:36:38,600 --> 00:36:40,920
Speaker 1: one password, a lot of them can handle pass keys.

745
00:36:41,040 --> 00:36:45,560
Speaker 1: But also your Windows computer can do pass keys, and

746
00:36:45,640 --> 00:36:48,719
Speaker 1: Chrome can do pass keys, and iOS can do passkeys.

747
00:36:49,040 --> 00:36:51,640
Speaker 1: So what I've noticed is that when the past key

748
00:36:51,760 --> 00:36:56,080
Speaker 1: prompt comes up, it's trying to ping all these different

749
00:36:56,320 --> 00:36:59,960
Speaker 1: ways of getting that pass key, because unlike a password,

750
00:37:00,320 --> 00:37:02,880
Speaker 1: you can have a pass key for different devices and

751
00:37:02,920 --> 00:37:05,719
Speaker 1: this is where it gets a little bit confusing. So

752
00:37:06,160 --> 00:37:08,520
Speaker 1: let's just use home Depot as an example. Let's say

753
00:37:08,560 --> 00:37:10,279
Speaker 1: you go to the home Depot website and it says, hey,

754
00:37:10,320 --> 00:37:11,600
Speaker 1: would you like to set up a pass key, and

755
00:37:11,640 --> 00:37:14,520
Speaker 1: you go sure. It puts a little piece of data

756
00:37:15,000 --> 00:37:17,440
Speaker 1: wherever you save that pass key, so it could be

757
00:37:17,480 --> 00:37:20,960
Speaker 1: on your Windows computer, it could be through your password manager,

758
00:37:21,239 --> 00:37:23,640
Speaker 1: it could be through your Apple computer, could be through

759
00:37:23,760 --> 00:37:27,400
Speaker 1: your iOS passwords app. So wherever you store that, it

760
00:37:27,480 --> 00:37:30,400
Speaker 1: stays there and then it's used the next time. So

761
00:37:30,520 --> 00:37:32,840
Speaker 1: not only could you use your password manager, but you

762
00:37:32,840 --> 00:37:34,960
Speaker 1: could also have a pass key on your phone. You

763
00:37:34,960 --> 00:37:36,719
Speaker 1: could also have a pass key on your laptop. You

764
00:37:36,719 --> 00:37:40,120
Speaker 1: could have a pass key on your tablet. And so

765
00:37:40,200 --> 00:37:43,719
Speaker 1: it gets a little confusing to use these, But I

766
00:37:43,719 --> 00:37:46,480
Speaker 1: guess my advice is to try it out with a

767
00:37:46,520 --> 00:37:49,480
Speaker 1: website that you don't really care about too much, like

768
00:37:49,480 --> 00:37:52,279
Speaker 1: a home Depot. Sorry home Depot, I mean, you know

769
00:37:52,320 --> 00:37:54,440
Speaker 1: what I mean. Any website that's just you know, you're

770
00:37:54,480 --> 00:37:56,520
Speaker 1: not not like your Google like. Maybe start with one

771
00:37:56,560 --> 00:37:58,839
Speaker 1: of these other websites just to get a flavor of it.

772
00:37:59,680 --> 00:38:01,520
Speaker 1: And once you set up the pass key, logging in

773
00:38:01,600 --> 00:38:04,560
Speaker 1: is pretty easy because however you typically log into your

774
00:38:04,560 --> 00:38:09,120
Speaker 1: computer is how you would authorize that pass key. So,

775
00:38:09,160 --> 00:38:12,439
Speaker 1: for instance, if you're on your phone and you try

776
00:38:12,440 --> 00:38:13,719
Speaker 1: to log in with a pass key and you use

777
00:38:13,760 --> 00:38:15,759
Speaker 1: a password manager, all you have to do is just

778
00:38:15,880 --> 00:38:18,200
Speaker 1: use face ide or your fingerprint reader for your to

779
00:38:18,239 --> 00:38:20,960
Speaker 1: open up your password manager and it would just exchange

780
00:38:21,000 --> 00:38:24,560
Speaker 1: that pass key. So you're not typing anything in, you're

781
00:38:24,560 --> 00:38:27,480
Speaker 1: not copying and pasting, it's not filling in a password.

782
00:38:27,840 --> 00:38:31,080
Speaker 1: And the beauty of past keys is that they're not

783
00:38:31,200 --> 00:38:34,960
Speaker 1: easily hacked because you can go to a phishing website

784
00:38:35,200 --> 00:38:38,480
Speaker 1: and copy and paste your password in there, or in

785
00:38:38,520 --> 00:38:41,120
Speaker 1: the worst case scenario, your password manager gets tricked and

786
00:38:41,160 --> 00:38:43,640
Speaker 1: it pasts that password in there and you log in

787
00:38:44,080 --> 00:38:48,600
Speaker 1: and next thing you know, they're stealing your information past key.

788
00:38:48,719 --> 00:38:52,120
Speaker 1: It's really, really almost nearly impossible for that to happen

789
00:38:52,560 --> 00:38:58,000
Speaker 1: because the website has to exchange a special token with

790
00:38:58,040 --> 00:39:01,600
Speaker 1: your password manager to get that pass key back, and

791
00:39:01,640 --> 00:39:04,319
Speaker 1: so it is much more secure in that aspect, and

792
00:39:04,360 --> 00:39:07,279
Speaker 1: there's no nothing to forget, there's nothing to remember. So

793
00:39:07,600 --> 00:39:10,759
Speaker 1: can you use pass keys in addition to your password? Yes,

794
00:39:11,440 --> 00:39:13,440
Speaker 1: So even if you use a pass key, you can

795
00:39:13,480 --> 00:39:16,200
Speaker 1: still log in with your old password the old fashioned way.

796
00:39:16,880 --> 00:39:18,959
Speaker 1: The thing that I've noticed that makes this a little

797
00:39:19,000 --> 00:39:23,960
Speaker 1: bit tricky is two factor authentication. So on my major websites,

798
00:39:24,000 --> 00:39:29,000
Speaker 1: of course, I have two factor authentication turned on. So

799
00:39:29,600 --> 00:39:32,839
Speaker 1: pass keys are supposed to be super smooth and seamless.

800
00:39:33,239 --> 00:39:36,279
Speaker 1: Where let's say you go to that home Depot website,

801
00:39:36,840 --> 00:39:39,560
Speaker 1: you log in, it says passkey, you tap pass key,

802
00:39:39,560 --> 00:39:42,759
Speaker 1: it pings your password manager, Your password manager asks you

803
00:39:42,800 --> 00:39:44,640
Speaker 1: for your face ID, You do your face ID, and

804
00:39:44,680 --> 00:39:47,160
Speaker 1: it sends that pass key to home Depot and you

805
00:39:47,160 --> 00:39:49,480
Speaker 1: get logged in. That's the way it should work, really

806
00:39:49,520 --> 00:39:53,239
Speaker 1: fast and easily. But if you have two factor authentication

807
00:39:53,320 --> 00:39:57,120
Speaker 1: set up, it's probably still going to text you that

808
00:39:57,320 --> 00:40:00,600
Speaker 1: code for two factor authentication, so it's still a little

809
00:40:00,600 --> 00:40:05,400
Speaker 1: extra step to log into those websites. So for me personally,

810
00:40:06,160 --> 00:40:08,239
Speaker 1: as much as I want to recommend past keys and

811
00:40:08,239 --> 00:40:09,640
Speaker 1: I think you should try them, and I do think

812
00:40:09,680 --> 00:40:13,480
Speaker 1: they're easy when they work, I'm not completely convinced just

813
00:40:13,560 --> 00:40:16,200
Speaker 1: yet in the ease of use for the average person

814
00:40:16,520 --> 00:40:19,440
Speaker 1: because it is a little confusing because literally, when I

815
00:40:19,480 --> 00:40:22,920
Speaker 1: go to certain websites, I'm not kidding. On my desktop computer,

816
00:40:23,080 --> 00:40:26,319
Speaker 1: my MacBook, I have my password manager pops up to

817
00:40:26,360 --> 00:40:29,080
Speaker 1: offer up the to save the pass key, then my

818
00:40:29,280 --> 00:40:32,759
Speaker 1: Chrome pops up to ask to save the pass key,

819
00:40:33,040 --> 00:40:36,640
Speaker 1: and then my MacBook offers to save the pass key

820
00:40:36,800 --> 00:40:39,480
Speaker 1: or to push the pass key through. So it's like

821
00:40:39,560 --> 00:40:41,759
Speaker 1: all these things kind of competing, and I think you'd

822
00:40:41,800 --> 00:40:43,640
Speaker 1: have to probably go into settings and make sure that

823
00:40:43,680 --> 00:40:46,480
Speaker 1: you turn off all these other ways of saving things.

824
00:40:46,520 --> 00:40:48,200
Speaker 2: But it's it's a little complicated.

825
00:40:48,600 --> 00:40:53,319
Speaker 1: So I guess the long answer, Jim is that try them,

826
00:40:53,719 --> 00:40:55,560
Speaker 1: see how they work out for you. Try them on

827
00:40:55,640 --> 00:40:59,200
Speaker 1: some low stakes websites. But I do have them set

828
00:40:59,239 --> 00:41:01,000
Speaker 1: up for a bunch of my Way websites that I

829
00:41:01,040 --> 00:41:05,160
Speaker 1: regularly log into, and when it works, it's amazing.

830
00:41:04,880 --> 00:41:06,720
Speaker 2: Because it's so fast and it's so easy.

831
00:41:07,040 --> 00:41:09,120
Speaker 1: But I just and I guess I don't want to

832
00:41:09,160 --> 00:41:12,000
Speaker 1: wish the two factor authentication away, but at the same time,

833
00:41:12,520 --> 00:41:15,319
Speaker 1: it is that extra layer of well, why is this

834
00:41:15,400 --> 00:41:18,879
Speaker 1: easier than just my password being entered? But I think

835
00:41:18,920 --> 00:41:21,520
Speaker 1: at the end of the day, the ease comes from

836
00:41:21,560 --> 00:41:25,879
Speaker 1: the fact that it's not easily phished. Nobody can say, hey,

837
00:41:26,000 --> 00:41:28,040
Speaker 1: can you tell me your pass key? It's just not

838
00:41:28,120 --> 00:41:31,920
Speaker 1: possible you can't verbally speak a pass key like you

839
00:41:32,040 --> 00:41:35,959
Speaker 1: can a password, and I think at that moment that's

840
00:41:35,960 --> 00:41:39,160
Speaker 1: what makes it way more secure for the average person

841
00:41:39,239 --> 00:41:42,399
Speaker 1: is you can't be tricked into sharing this pass key.

842
00:41:42,840 --> 00:41:47,799
Speaker 1: So Windows supports passkeys, Apple supports passkeys, Android supports pass keys,

843
00:41:48,200 --> 00:41:51,359
Speaker 1: one password, dash Lane, Bitwarden, you can do it all.

844
00:41:51,480 --> 00:41:53,360
Speaker 1: If you want to set a pass key up, go

845
00:41:53,440 --> 00:41:55,040
Speaker 1: to your website that you want to set it up

846
00:41:55,040 --> 00:41:57,480
Speaker 1: for log in the old fashioned way with your password.

847
00:41:57,719 --> 00:42:00,920
Speaker 1: Go to your account settings, look for passy. It's somewhere

848
00:42:00,920 --> 00:42:04,160
Speaker 1: in there. Tap create and make sure you save that

849
00:42:04,200 --> 00:42:07,120
Speaker 1: pass key in a place where you can retrieve it.

850
00:42:07,520 --> 00:42:08,399
Speaker 2: And it's not a big deal.

851
00:42:08,440 --> 00:42:11,200
Speaker 1: If you can't, like retrieve that passkey later, you can

852
00:42:11,280 --> 00:42:13,440
Speaker 1: still use your password to log in. I think there's

853
00:42:13,440 --> 00:42:16,359
Speaker 1: a little confusion there. And there is a website, this

854
00:42:16,480 --> 00:42:20,319
Speaker 1: Fido Alliance, which tells you all the different websites that

855
00:42:20,400 --> 00:42:24,160
Speaker 1: support passkeys, and it's a lot. I mean, I'm looking

856
00:42:24,200 --> 00:42:30,879
Speaker 1: through Adobe, Amazon, Bank of America, Best Buy, Bitwarden, BMW,

857
00:42:31,680 --> 00:42:35,080
Speaker 1: City Bank, CVS, Coinbase. I mean, these are just the

858
00:42:35,080 --> 00:42:38,480
Speaker 1: c's eBay. So if you want to try it on

859
00:42:38,480 --> 00:42:41,160
Speaker 1: one of these websites, go to this, I'll put this

860
00:42:41,200 --> 00:42:45,280
Speaker 1: in the show notes, this Fido Alliance passkeys directory. So again,

861
00:42:45,719 --> 00:42:48,400
Speaker 1: try it on a low stakes website. So go to

862
00:42:48,440 --> 00:42:51,080
Speaker 1: something like I said, like a home depot or an

863
00:42:51,120 --> 00:42:53,600
Speaker 1: eBay or a kayak and just set up a passkey

864
00:42:53,640 --> 00:42:55,600
Speaker 1: and see what the process is like, and then log

865
00:42:55,640 --> 00:42:58,680
Speaker 1: out and log back in and see if it makes

866
00:42:58,719 --> 00:43:01,719
Speaker 1: life a little bit easier for you. So according to this,

867
00:43:02,239 --> 00:43:06,960
Speaker 1: let's see, there's one hundred and fifty nine websites that

868
00:43:07,080 --> 00:43:09,799
Speaker 1: support this right now in their directory. There may be more,

869
00:43:09,880 --> 00:43:12,279
Speaker 1: but big companies like Verizon and Walmart are all this

870
00:43:12,440 --> 00:43:15,640
Speaker 1: to hear Yahoo, So again, try it out, see what

871
00:43:15,680 --> 00:43:18,440
Speaker 1: it's like. Good question, Jim, And yes, you can use

872
00:43:18,480 --> 00:43:23,000
Speaker 1: them across devices. My recommendation is to use them in

873
00:43:23,040 --> 00:43:26,120
Speaker 1: your password manager. Whatever you're using for your password manager,

874
00:43:26,400 --> 00:43:27,880
Speaker 1: that's where you want to set up and save your

875
00:43:27,880 --> 00:43:30,960
Speaker 1: pass keys. The one thing I do not recommend do

876
00:43:31,080 --> 00:43:34,840
Speaker 1: not use your pass word manager for your two factor

877
00:43:34,880 --> 00:43:38,239
Speaker 1: authentication codes. A lot of the password managers let you

878
00:43:38,719 --> 00:43:42,120
Speaker 1: also save two factor authentication codes for your websites.

879
00:43:42,200 --> 00:43:42,799
Speaker 2: Do not do that.

880
00:43:42,840 --> 00:43:45,120
Speaker 1: I don't recommend it because if someone was ever to

881
00:43:45,200 --> 00:43:48,600
Speaker 1: get in to your password manager. Now they not only

882
00:43:48,600 --> 00:43:51,880
Speaker 1: have your passwords, but they also have your two factor

883
00:43:51,920 --> 00:43:55,240
Speaker 1: authentication codes. So for that reason, I recommend a third

884
00:43:55,280 --> 00:43:58,680
Speaker 1: party two factor authentication code manager, and the one I

885
00:43:58,760 --> 00:44:04,040
Speaker 1: love is called Proton Authenticator. It has every single feature

886
00:44:04,400 --> 00:44:08,000
Speaker 1: that I want in a two factor authentication app, which

887
00:44:08,440 --> 00:44:10,680
Speaker 1: namely is if you want to use it locally on

888
00:44:10,719 --> 00:44:13,239
Speaker 1: your devices, you can, but if you want to use

889
00:44:13,280 --> 00:44:16,200
Speaker 1: it across all your devices, you can. If you want

890
00:44:16,200 --> 00:44:19,279
Speaker 1: to import keys from another.

891
00:44:19,160 --> 00:44:20,239
Speaker 2: App, you can do that.

892
00:44:20,440 --> 00:44:22,520
Speaker 1: If you want to export all of your codes to

893
00:44:22,560 --> 00:44:24,399
Speaker 1: another app you want to move you find something better

894
00:44:24,440 --> 00:44:27,520
Speaker 1: that comes along, you can do that. So Proton has

895
00:44:27,719 --> 00:44:31,680
Speaker 1: really made a slick authentication app that is completely free

896
00:44:32,000 --> 00:44:35,040
Speaker 1: and it does everything you need. Why is it free, Rich, Well,

897
00:44:35,160 --> 00:44:37,640
Speaker 1: because they want you to discover how amazing this app

898
00:44:37,719 --> 00:44:39,680
Speaker 1: is for free. And then you say, let me check

899
00:44:39,719 --> 00:44:41,719
Speaker 1: out what Proton's all about. I like what they're doing here,

900
00:44:41,760 --> 00:44:44,640
Speaker 1: I like the design. It's clean, it's slick, it's really

901
00:44:44,680 --> 00:44:47,240
Speaker 1: really well done. So let me see what else they offer.

902
00:44:47,440 --> 00:44:49,320
Speaker 1: And yes, they offer a whole bunch of other stuff.

903
00:44:49,520 --> 00:44:52,440
Speaker 1: They offer Proton pass which is their password manager, their

904
00:44:52,520 --> 00:44:57,560
Speaker 1: VPN mail which is super secure, drive calendar. So They've

905
00:44:57,600 --> 00:44:59,360
Speaker 1: got a whole bunch of stuff that they offer, and

906
00:44:59,400 --> 00:45:02,640
Speaker 1: it's that hey low effect. You go into Proton Authenticator

907
00:45:02,680 --> 00:45:06,040
Speaker 1: and next thing you know, using Proton mail, using Proton vpn.

908
00:45:06,480 --> 00:45:08,360
Speaker 1: That's the name of the game there. And I believe

909
00:45:08,360 --> 00:45:10,879
Speaker 1: Proton vpn actually has a free level too. I think

910
00:45:10,880 --> 00:45:14,640
Speaker 1: it's one of the few VPNs with a free level

911
00:45:14,640 --> 00:45:19,920
Speaker 1: of service. Proton Yeah, free vpn, one device, no ads,

912
00:45:19,960 --> 00:45:22,200
Speaker 1: no logs, unlimited and free forever. So if you're looking

913
00:45:22,239 --> 00:45:26,879
Speaker 1: for a free VPN, protonvpn dot com check it out.

914
00:45:26,920 --> 00:45:28,480
Speaker 2: All right, I'll link this all up on the website.

915
00:45:28,600 --> 00:45:32,120
Speaker 1: Rich on tech dot TV eight at eight seven four

916
00:45:32,080 --> 00:45:35,160
Speaker 1: to two four one zero one the website rich on

917
00:45:35,360 --> 00:45:38,400
Speaker 1: tech dot tv. More of your calls and the new

918
00:45:38,480 --> 00:45:41,200
Speaker 1: robotaxi option in Las Vegas coming up right after this,

919
00:45:45,600 --> 00:45:48,800
Speaker 1: let's go to Lisa in Long Beach.

920
00:45:48,840 --> 00:45:49,520
Speaker 2: You're on with Rich.

921
00:45:50,400 --> 00:45:50,560
Speaker 6: Hi.

922
00:45:50,719 --> 00:45:53,960
Speaker 7: Rich, I too had a car accident this year and

923
00:45:54,000 --> 00:45:56,880
Speaker 7: we're lucky to be alive. I'm glad i'm talking to you.

924
00:45:57,480 --> 00:45:59,799
Speaker 1: Well, I'm glad you're talking to me as well. Thank

925
00:45:59,880 --> 00:46:01,920
Speaker 1: you for that. What can I help you with?

926
00:46:02,120 --> 00:46:06,439
Speaker 7: Okay, so a simple question. I have a Pixel nine

927
00:46:06,480 --> 00:46:09,399
Speaker 7: pro I got it like in January. Ever since I've

928
00:46:09,719 --> 00:46:13,880
Speaker 7: had it, I've never seen it downloads an update because

929
00:46:13,880 --> 00:46:16,440
Speaker 7: it always stops in the middle and says you have

930
00:46:16,520 --> 00:46:20,239
Speaker 7: to start all over again connecting your wireless. And when

931
00:46:20,280 --> 00:46:24,800
Speaker 7: I look at my wireless connector, it always says saved,

932
00:46:25,560 --> 00:46:30,320
Speaker 7: check password and try again. Oh okay, and otherwise I

933
00:46:30,480 --> 00:46:35,239
Speaker 7: have I have unlimited wireless with AT and T, So

934
00:46:35,360 --> 00:46:39,120
Speaker 7: I'm totally confused of what is being downloaded. And I'm

935
00:46:39,200 --> 00:46:42,640
Speaker 7: at sixteen at Android sixteen. Isn't that where you're.

936
00:46:42,480 --> 00:46:43,040
Speaker 8: Supposed to be?

937
00:46:43,400 --> 00:46:45,920
Speaker 1: Yeah, that's Android sixteen. You're you're good there, Okay, So

938
00:46:45,960 --> 00:46:50,000
Speaker 1: a couple things here. Number One, it doesn't typically like

939
00:46:50,120 --> 00:46:54,239
Speaker 1: to download the software updates over cellular. It will in

940
00:46:54,320 --> 00:46:56,880
Speaker 1: a pinch, I believe, but it mostly wants Wi Fi

941
00:46:56,920 --> 00:47:01,000
Speaker 1: because they're usually pretty sizable. So it sounds like your

942
00:47:01,120 --> 00:47:04,880
Speaker 1: Wi Fi is not properly connected on this device. So

943
00:47:05,400 --> 00:47:09,000
Speaker 1: saved check password means that it's trying to use the

944
00:47:09,000 --> 00:47:11,680
Speaker 1: password and it's not working, and so it's actually not

945
00:47:11,880 --> 00:47:14,719
Speaker 1: connected to that Wi Fi network. And so what you

946
00:47:14,760 --> 00:47:18,920
Speaker 1: want to do is go into your settings. Okay, do

947
00:47:18,920 --> 00:47:20,680
Speaker 1: you want to follow alonger you on your phone?

948
00:47:20,880 --> 00:47:23,120
Speaker 7: Well, I'm on my sittings that I've done this like

949
00:47:23,360 --> 00:47:24,279
Speaker 7: ten times.

950
00:47:24,520 --> 00:47:28,040
Speaker 2: Okay password, Oh okay, well, let me let me walk

951
00:47:28,040 --> 00:47:28,320
Speaker 2: you through it.

952
00:47:28,760 --> 00:47:30,799
Speaker 7: If I try again just to see what's going on.

953
00:47:30,960 --> 00:47:32,440
Speaker 1: Okay, well, let me walk you through what I think

954
00:47:32,440 --> 00:47:33,719
Speaker 1: you should do, and then I'll give you a couple

955
00:47:33,719 --> 00:47:37,319
Speaker 1: of solutions that will probably fix this forever. But it

956
00:47:37,360 --> 00:47:41,200
Speaker 1: doesn't require throwing your phone out the window, all right.

957
00:47:41,239 --> 00:47:43,080
Speaker 1: So you go into your settings, you go to network

958
00:47:43,080 --> 00:47:46,200
Speaker 1: and Internet, and then it says internet wireless. You tap there,

959
00:47:46,880 --> 00:47:50,400
Speaker 1: and where you have your wireless connection you want to connect,

960
00:47:50,719 --> 00:47:53,960
Speaker 1: tap the little it looks like a little gear icon

961
00:47:54,400 --> 00:47:57,480
Speaker 1: and you want to forget the network completely, and that

962
00:47:57,600 --> 00:47:59,959
Speaker 1: way you are starting fresh.

963
00:47:59,680 --> 00:48:00,600
Speaker 2: With this network.

964
00:48:00,920 --> 00:48:03,080
Speaker 1: And then I would restart your phone and go back

965
00:48:03,120 --> 00:48:05,799
Speaker 1: in and connect to that network using that password. And

966
00:48:05,840 --> 00:48:10,160
Speaker 1: if it says you know, connected, then your password worked.

967
00:48:10,200 --> 00:48:12,760
Speaker 1: If it says problem, then that password is not working.

968
00:48:12,840 --> 00:48:15,400
Speaker 1: That's number one. And in the upper right hand corner

969
00:48:15,440 --> 00:48:17,880
Speaker 1: of your phone, you should see the five G or

970
00:48:17,920 --> 00:48:21,799
Speaker 1: four G replaced with a little WiFi indicator, so that

971
00:48:21,920 --> 00:48:24,680
Speaker 1: means that everything is working now. If that's not working,

972
00:48:25,080 --> 00:48:27,759
Speaker 1: the next level of what I would do is go

973
00:48:27,840 --> 00:48:29,640
Speaker 1: down into your.

974
00:48:30,000 --> 00:48:32,319
Speaker 2: Let's see system. I gotta find where this is.

975
00:48:32,320 --> 00:48:36,040
Speaker 1: Okay, system under settings and then there's something called reset options,

976
00:48:36,440 --> 00:48:40,560
Speaker 1: and there's an option called reset Bluetooth and Wi Fi,

977
00:48:41,280 --> 00:48:43,600
Speaker 1: and so I would do that, and that's going to

978
00:48:43,719 --> 00:48:46,560
Speaker 1: wipe all of your Wi Fi settings clean. It's going

979
00:48:46,640 --> 00:48:49,439
Speaker 1: to wipe all of your Bluetooth connections clean, and you're

980
00:48:49,440 --> 00:48:51,319
Speaker 1: going to have to re log in to your Wi

981
00:48:51,440 --> 00:48:54,239
Speaker 1: Fi networks no matter where you are, work, home, and

982
00:48:54,239 --> 00:48:56,040
Speaker 1: you're also going to have to reconnect your Bluetooth.

983
00:48:56,480 --> 00:48:57,600
Speaker 2: And if that.

984
00:48:57,440 --> 00:49:01,120
Speaker 1: Doesn't work, which by the way, should fix like ninety

985
00:49:01,160 --> 00:49:04,520
Speaker 1: nine point nine percent of problems that people have, you

986
00:49:04,560 --> 00:49:08,480
Speaker 1: can do what's called a factory reset. Now, with with

987
00:49:08,719 --> 00:49:11,040
Speaker 1: pixel phones, pretty much everything's backed up to the clouds.

988
00:49:11,080 --> 00:49:13,560
Speaker 1: You're not going to lose much data, if any at all.

989
00:49:13,640 --> 00:49:14,160
Speaker 2: You shouldn't.

990
00:49:14,560 --> 00:49:17,960
Speaker 1: But what you can do is that factory reset will

991
00:49:18,000 --> 00:49:21,640
Speaker 1: reset this phone back to the factory conditions. Any little bugs,

992
00:49:21,640 --> 00:49:24,400
Speaker 1: any little issues that are lingering, will all be cleaned

993
00:49:24,480 --> 00:49:27,279
Speaker 1: up and fixed. And in that way, you can then

994
00:49:27,480 --> 00:49:29,040
Speaker 1: reset your phone up. You're gonna have to log in,

995
00:49:29,080 --> 00:49:31,120
Speaker 1: you're gonna have to download all your stuff again, but

996
00:49:31,280 --> 00:49:34,680
Speaker 1: your phone should work. The other thing I would say

997
00:49:34,680 --> 00:49:37,800
Speaker 1: to do is there's something that people don't do on

998
00:49:37,920 --> 00:49:41,480
Speaker 1: the on the Android side of things, and there is

999
00:49:41,520 --> 00:49:45,600
Speaker 1: a let's see where is it here? Okay, I gotta

1000
00:49:45,640 --> 00:49:47,680
Speaker 1: find it. They moved it a system and updates here

1001
00:49:47,680 --> 00:49:51,239
Speaker 1: it is. So there's not only a security update a

1002
00:49:51,320 --> 00:49:53,720
Speaker 1: system update on the Androids, but there's also a Google

1003
00:49:53,760 --> 00:49:56,560
Speaker 1: Play system update, and so check for that one. That

1004
00:49:56,560 --> 00:49:58,680
Speaker 1: one adds new features to your phone. I just checked

1005
00:49:58,719 --> 00:50:01,799
Speaker 1: it online. I got a ninety three megabyte download. So

1006
00:50:01,840 --> 00:50:04,439
Speaker 1: a lot of people think that there's just the software update,

1007
00:50:04,480 --> 00:50:07,240
Speaker 1: but there's also what's called a Google Play System update

1008
00:50:07,280 --> 00:50:09,640
Speaker 1: available on your Android. So if you're listening, you got

1009
00:50:09,680 --> 00:50:12,600
Speaker 1: an Android, go into your settings right now and check

1010
00:50:12,640 --> 00:50:15,040
Speaker 1: for this. This is where Google pushes out a lot

1011
00:50:15,040 --> 00:50:18,319
Speaker 1: of their new features. So go into settings and then

1012
00:50:18,360 --> 00:50:23,040
Speaker 1: you'll see where it says let's see here system No sorry,

1013
00:50:23,160 --> 00:50:26,760
Speaker 1: Security and Privacy, and then it says system and updates,

1014
00:50:27,080 --> 00:50:29,400
Speaker 1: and then you say Google Play System update.

1015
00:50:29,560 --> 00:50:31,680
Speaker 2: Check for system update there, download and install.

1016
00:50:31,719 --> 00:50:34,160
Speaker 1: It'll restart your phone and that adds new features to

1017
00:50:34,200 --> 00:50:38,520
Speaker 1: your Android phone without a full system software update. So

1018
00:50:38,719 --> 00:50:41,120
Speaker 1: on the Android phones, you've got three places to look

1019
00:50:41,160 --> 00:50:44,640
Speaker 1: for software updates. Number one. The operating system that's called

1020
00:50:44,680 --> 00:50:48,239
Speaker 1: your system update number two, New Google Features that's called

1021
00:50:48,239 --> 00:50:52,439
Speaker 1: the Google Play System Update number three App updates that's

1022
00:50:52,440 --> 00:50:55,319
Speaker 1: inside the Play Store, so three places. If you're having

1023
00:50:55,360 --> 00:50:58,400
Speaker 1: any issues with your phone whatsoever, you always want to

1024
00:50:58,719 --> 00:51:01,400
Speaker 1: download all those software ups dates, restart your phone, and

1025
00:51:01,520 --> 00:51:05,320
Speaker 1: see if your phone works properly. Again, Lisa, it sounds

1026
00:51:05,400 --> 00:51:08,680
Speaker 1: like the connection issue is just a mistaken password in

1027
00:51:08,719 --> 00:51:11,280
Speaker 1: this instance, but it could also be that it's something's

1028
00:51:11,320 --> 00:51:14,080
Speaker 1: just lingering from that Wi Fi connection and you need

1029
00:51:14,120 --> 00:51:16,880
Speaker 1: to clean up that Wi Fi connection and it should

1030
00:51:17,000 --> 00:51:20,200
Speaker 1: work better. Good question. Thanks for the call today. I

1031
00:51:20,239 --> 00:51:22,680
Speaker 1: love the Pixel phones. They last seven years, seven years

1032
00:51:22,719 --> 00:51:26,080
Speaker 1: of software updates. So don't think that because it's not working,

1033
00:51:26,200 --> 00:51:29,880
Speaker 1: it's it's ruined forever. Believe me, you can just reformat

1034
00:51:29,920 --> 00:51:32,280
Speaker 1: that phone. It'll work great. I know that's the last

1035
00:51:32,440 --> 00:51:34,560
Speaker 1: ditch resort. You don't want to do that. You know,

1036
00:51:34,800 --> 00:51:36,640
Speaker 1: first chance, you don't want to do that as the

1037
00:51:36,680 --> 00:51:39,000
Speaker 1: first step. Thanks for the call, Lisa. Eighty to eight

1038
00:51:39,120 --> 00:51:41,600
Speaker 1: rich one oh one eight eight eight seven four to

1039
00:51:41,600 --> 00:51:45,480
Speaker 1: two four one zero one. If you're going to Las Vegas,

1040
00:51:45,560 --> 00:51:49,200
Speaker 1: you have a new option for a ROBOTAXI Amazon's Zekes

1041
00:51:49,239 --> 00:51:53,480
Speaker 1: self driving cars are now roaming the streets. Rides are

1042
00:51:53,520 --> 00:51:56,200
Speaker 1: free because guess what, you are the beta tester, so

1043
00:51:56,320 --> 00:51:59,720
Speaker 1: you can download the Zookes app on iOS and Android.

1044
00:51:59,760 --> 00:52:03,520
Speaker 1: The vehicles have no steering wheel, no pedals, no driver's

1045
00:52:03,560 --> 00:52:06,760
Speaker 1: seat inside. It's face to face to the other riders.

1046
00:52:07,200 --> 00:52:12,040
Speaker 1: So again, these are now in Las Vegas. Zeokes zo

1047
00:52:12,480 --> 00:52:16,040
Speaker 1: x look it up eight eight eight rich one O

1048
00:52:16,160 --> 00:52:18,399
Speaker 1: one eight eight eight seven four to two four one

1049
00:52:18,480 --> 00:52:25,279
Speaker 1: zero one rich On Tech. Back after this, Welcome back

1050
00:52:25,320 --> 00:52:28,000
Speaker 1: to rich On Tech. Rich Demiro here hanging out with you,

1051
00:52:28,160 --> 00:52:32,200
Speaker 1: talking technology at Triple eight rich one one eight eight

1052
00:52:32,200 --> 00:52:35,200
Speaker 1: eight seven four to two four one zero one.

1053
00:52:35,560 --> 00:52:37,520
Speaker 2: We will get back to the phone lines in just

1054
00:52:37,719 --> 00:52:38,240
Speaker 2: a moment.

1055
00:52:38,719 --> 00:52:41,640
Speaker 1: But first, while I was up at Apple, I had

1056
00:52:41,680 --> 00:52:46,080
Speaker 1: the opportunity to interview Cayenne Rants. She is Apple's vice

1057
00:52:46,160 --> 00:52:50,680
Speaker 1: president of worldwide iPhone product Marketing. She's talking all about

1058
00:52:50,719 --> 00:52:55,279
Speaker 1: the big iPhone seventeen announcements, including Apple's thinnest iPhone yet.

1059
00:52:55,800 --> 00:52:58,279
Speaker 1: Let's talk about the iPhone air al Ris is the

1060
00:52:58,480 --> 00:53:03,520
Speaker 1: headline stealing thinnest phone yet from Apple. Didn't think it

1061
00:53:03,520 --> 00:53:06,040
Speaker 1: could get any thinter So how much work went into

1062
00:53:06,080 --> 00:53:06,800
Speaker 1: making this phone.

1063
00:53:06,920 --> 00:53:07,680
Speaker 9: Oh my goodness.

1064
00:53:07,719 --> 00:53:09,920
Speaker 10: Well, as you saw, we had to make a whole

1065
00:53:09,920 --> 00:53:12,320
Speaker 10: bunch of rethinking as to how we were going to

1066
00:53:12,400 --> 00:53:15,319
Speaker 10: do this design. And it is the thinnest iPhone ever,

1067
00:53:15,400 --> 00:53:18,799
Speaker 10: but it's got that pro performance inside and it's unbelievably

1068
00:53:18,840 --> 00:53:19,359
Speaker 10: thin and light.

1069
00:53:19,400 --> 00:53:20,799
Speaker 9: You got to pick it up to feel it.

1070
00:53:20,960 --> 00:53:23,279
Speaker 10: Yet it's really durable, right. We talked about how it's

1071
00:53:23,320 --> 00:53:26,360
Speaker 10: more durable than any previous iPhone, and that includes our

1072
00:53:26,440 --> 00:53:30,560
Speaker 10: choice and materials like titanium, some great engineering into being

1073
00:53:30,600 --> 00:53:33,600
Speaker 10: able to put all the components in that top camera

1074
00:53:33,640 --> 00:53:36,200
Speaker 10: plateau area to save even more room for battery life.

1075
00:53:36,520 --> 00:53:39,600
Speaker 10: So k'all came together, I think explain.

1076
00:53:39,280 --> 00:53:41,960
Speaker 1: That term camera plateau is the first time I heard it. Yes,

1077
00:53:42,120 --> 00:53:43,960
Speaker 1: makes sense, like a little mountain on the phone.

1078
00:53:44,120 --> 00:53:47,160
Speaker 10: It's that top cart where the camera lives, right, And

1079
00:53:47,200 --> 00:53:49,879
Speaker 10: so for the first time, we've precision milled that out

1080
00:53:49,960 --> 00:53:53,040
Speaker 10: and we're putting even more advanced technologies. In fact, the

1081
00:53:53,160 --> 00:53:56,759
Speaker 10: A nineteen prochip lives in that top area for the

1082
00:53:56,800 --> 00:53:59,000
Speaker 10: first time, and that's one of the reasons why we're

1083
00:53:59,040 --> 00:54:02,120
Speaker 10: able to the great performance of the phone and still

1084
00:54:02,120 --> 00:54:04,400
Speaker 10: retain a lot of great space for battery life and

1085
00:54:04,480 --> 00:54:07,440
Speaker 10: everything else. One thing that if I didn't mention yet,

1086
00:54:07,520 --> 00:54:10,480
Speaker 10: the pro motion display being across the lineup, that's a

1087
00:54:10,480 --> 00:54:11,480
Speaker 10: great everyday benefit.

1088
00:54:11,600 --> 00:54:14,000
Speaker 1: Can you explain that in like an average consumer term,

1089
00:54:14,040 --> 00:54:15,560
Speaker 1: because it's like it's it's kind of a tough thing

1090
00:54:15,560 --> 00:54:18,200
Speaker 1: to understand. What does that mean exactly that the promotion

1091
00:54:18,280 --> 00:54:20,240
Speaker 1: display has come to the base model.

1092
00:54:20,320 --> 00:54:23,359
Speaker 10: Yeah, so we've only typically had pro motion on our

1093
00:54:23,400 --> 00:54:25,920
Speaker 10: pro models, so this year the first time it's going

1094
00:54:25,960 --> 00:54:26,200
Speaker 10: to be.

1095
00:54:26,120 --> 00:54:27,279
Speaker 9: On iPhone seventeen.

1096
00:54:27,760 --> 00:54:30,040
Speaker 10: And so what that is is as you're scrolling through

1097
00:54:30,040 --> 00:54:31,440
Speaker 10: content like you're looking.

1098
00:54:31,200 --> 00:54:34,320
Speaker 9: In Safari on a website, you're reading something, it's.

1099
00:54:34,160 --> 00:54:37,319
Speaker 10: Going to give you this really adaptively smooth refresh rate

1100
00:54:37,360 --> 00:54:40,319
Speaker 10: even to follow how fast you're scrolling. And when you're

1101
00:54:40,360 --> 00:54:43,160
Speaker 10: watching movies, it's going to match the frame rate needed

1102
00:54:43,200 --> 00:54:46,240
Speaker 10: and so in some cases it can save battery life also,

1103
00:54:46,800 --> 00:54:48,520
Speaker 10: but it looks great because you're scrolling.

1104
00:54:48,560 --> 00:54:49,800
Speaker 9: It looks great on the eyes.

1105
00:54:50,000 --> 00:54:52,440
Speaker 10: And the other great thing in addition to promotion is

1106
00:54:52,480 --> 00:54:55,000
Speaker 10: all our displays are brighter, so you can get even

1107
00:54:55,040 --> 00:54:58,240
Speaker 10: brighter content when you're outdoors, and we've added an anti

1108
00:54:58,280 --> 00:55:01,200
Speaker 10: reflective coding to reduce that glare when you're outside and

1109
00:55:01,239 --> 00:55:04,120
Speaker 10: your iPhone goes with you everywhere, and it's also three

1110
00:55:04,160 --> 00:55:08,080
Speaker 10: times better resistance to scratching, which is a great everyday benefit.

1111
00:55:08,120 --> 00:55:11,680
Speaker 1: As you can imagine, how does the average consumer decide

1112
00:55:11,719 --> 00:55:14,840
Speaker 1: between the Air and another model of the iPhone at

1113
00:55:14,880 --> 00:55:15,239
Speaker 1: this point?

1114
00:55:15,400 --> 00:55:17,360
Speaker 10: Sure, well, I think one of the easiest things to

1115
00:55:17,400 --> 00:55:20,000
Speaker 10: think about is, like I said, the iPhone Air has

1116
00:55:20,040 --> 00:55:23,000
Speaker 10: that pro performance but in this thin and light design.

1117
00:55:23,120 --> 00:55:24,600
Speaker 10: And so if you go in and you pick that

1118
00:55:24,719 --> 00:55:27,279
Speaker 10: up and that really makes sense to you as the

1119
00:55:27,280 --> 00:55:29,360
Speaker 10: phone you want, that's great. It still has an advanced

1120
00:55:29,400 --> 00:55:31,840
Speaker 10: camera system on the back, and all the models this

1121
00:55:31,920 --> 00:55:34,880
Speaker 10: year have that new center stage front camera selfie.

1122
00:55:34,480 --> 00:55:36,480
Speaker 9: Experience, so that's the same across the board.

1123
00:55:36,719 --> 00:55:39,120
Speaker 10: It still has great battery life, and like I said,

1124
00:55:39,160 --> 00:55:40,160
Speaker 10: it's really durable.

1125
00:55:40,560 --> 00:55:42,479
Speaker 9: Now, if you're someone who wants the.

1126
00:55:42,600 --> 00:55:45,080
Speaker 10: Very best iPhone in the world, that would be the

1127
00:55:45,120 --> 00:55:48,799
Speaker 10: iPhone seventeen Pro or the larger iPhone seventeen Promas we're

1128
00:55:48,800 --> 00:55:53,680
Speaker 10: pushing performance, camera capabilities, battery life, everything to that very

1129
00:55:53,719 --> 00:55:56,359
Speaker 10: top level. And if that's something that's important to you,

1130
00:55:56,400 --> 00:55:58,960
Speaker 10: like you just want to capture every single possible photo,

1131
00:55:59,200 --> 00:56:01,920
Speaker 10: every single phone length or zoom length, then the iPhone

1132
00:56:01,960 --> 00:56:03,560
Speaker 10: seventeen pro might be the one for you.

1133
00:56:04,440 --> 00:56:07,799
Speaker 1: Let's talk about that new selfie camera experience. Sure, it's

1134
00:56:07,800 --> 00:56:09,879
Speaker 1: going to be a pretty big departure for many people

1135
00:56:09,880 --> 00:56:12,239
Speaker 1: because you don't have to rotate your phone anymore. How

1136
00:56:12,239 --> 00:56:14,359
Speaker 1: do you explain the innovation there?

1137
00:56:14,800 --> 00:56:17,680
Speaker 10: Sure? Well, basically for a user, it just means you

1138
00:56:17,719 --> 00:56:20,960
Speaker 10: can hold your phone really naturally in that portrait orientation,

1139
00:56:21,600 --> 00:56:23,880
Speaker 10: and whether it's just you in the frame or suddenly

1140
00:56:23,920 --> 00:56:26,280
Speaker 10: you've got three other people or more people in the frame,

1141
00:56:26,600 --> 00:56:30,439
Speaker 10: the phone can automatically detect the faces using AI and it.

1142
00:56:30,400 --> 00:56:32,520
Speaker 9: Will do like a virtual rotation of.

1143
00:56:32,480 --> 00:56:35,600
Speaker 10: The phone for you using that innovative new square sensor,

1144
00:56:35,960 --> 00:56:38,600
Speaker 10: and so that you can get actually four different composition

1145
00:56:38,680 --> 00:56:41,319
Speaker 10: styles all by holding your phone in the same way.

1146
00:56:41,400 --> 00:56:43,400
Speaker 10: So you just got a smile, You got a smile,

1147
00:56:43,560 --> 00:56:45,759
Speaker 10: and your eyes will be right in the frame and

1148
00:56:45,800 --> 00:56:46,080
Speaker 10: it's just.

1149
00:56:46,120 --> 00:56:47,040
Speaker 9: Super easy to use.

1150
00:56:47,640 --> 00:56:49,799
Speaker 1: Is there any sacrifice in terms of quality with the

1151
00:56:49,800 --> 00:56:53,320
Speaker 1: photos because it's you know, different orientations.

1152
00:56:53,400 --> 00:56:56,080
Speaker 10: Well, it is up to an eighteen megapixel output, so

1153
00:56:56,120 --> 00:56:58,719
Speaker 10: it's it's got even higher resolution than before as the

1154
00:56:58,719 --> 00:57:01,920
Speaker 10: max resolution output, and the quality is fantastic because with

1155
00:57:02,040 --> 00:57:05,720
Speaker 10: our photonic engine, with our computation, photography, all the software

1156
00:57:05,760 --> 00:57:08,520
Speaker 10: that we do, it's absolutely great quality, and like I said,

1157
00:57:08,520 --> 00:57:09,520
Speaker 10: your videos get better.

1158
00:57:09,560 --> 00:57:11,799
Speaker 9: So if you're doing FaceTime, you're going to stay stable in.

1159
00:57:11,760 --> 00:57:14,959
Speaker 10: The frame and you've got like action mode type stabilization

1160
00:57:15,040 --> 00:57:16,240
Speaker 10: when you're recording on the.

1161
00:57:16,160 --> 00:57:17,000
Speaker 9: Front video too.

1162
00:57:17,720 --> 00:57:20,000
Speaker 1: I test a lot of phones, a lot of different cameras.

1163
00:57:20,360 --> 00:57:23,280
Speaker 1: The video on the iPhone is really incredible. The camera

1164
00:57:23,760 --> 00:57:27,280
Speaker 1: is always something that delivers. So have there been improvements

1165
00:57:27,280 --> 00:57:30,080
Speaker 1: this year in the camera and video quality that consumers

1166
00:57:30,080 --> 00:57:30,880
Speaker 1: will notice?

1167
00:57:31,000 --> 00:57:33,840
Speaker 10: Sure, while all the cameras have our latest camera systems

1168
00:57:33,880 --> 00:57:36,240
Speaker 10: with the A nineteen or the A nineteen pro chip,

1169
00:57:36,320 --> 00:57:39,360
Speaker 10: and we're always making improvements across the board, whether it's

1170
00:57:39,400 --> 00:57:41,680
Speaker 10: color or tuning or things that we do just every

1171
00:57:41,720 --> 00:57:44,000
Speaker 10: year to make things even better. And of course we

1172
00:57:44,080 --> 00:57:47,320
Speaker 10: have a new ultra wide camera that's also high resolution

1173
00:57:47,720 --> 00:57:50,680
Speaker 10: on iPhone seventeen this year, so your zero point five

1174
00:57:50,760 --> 00:57:54,240
Speaker 10: shots and those wide fun perspectives, your macro photography is

1175
00:57:54,280 --> 00:57:55,200
Speaker 10: going to get even.

1176
00:57:55,000 --> 00:57:56,400
Speaker 9: Better detail and quality.

1177
00:57:56,760 --> 00:57:59,680
Speaker 10: And then on the pros we also have this new

1178
00:58:00,280 --> 00:58:02,840
Speaker 10: photo right it gets you the four x zoom and

1179
00:58:03,000 --> 00:58:05,400
Speaker 10: all the way to eight x zoom and now your

1180
00:58:05,760 --> 00:58:08,160
Speaker 10: digital zoom goes up to forty X, so you're gonna

1181
00:58:08,160 --> 00:58:08,920
Speaker 10: get closer to the.

1182
00:58:08,920 --> 00:58:11,480
Speaker 9: Action than ever before. And we talked about having.

1183
00:58:11,600 --> 00:58:14,200
Speaker 10: Eight pro lens equivalents in your pocket with all the

1184
00:58:14,240 --> 00:58:16,959
Speaker 10: different framing options. So there's a lot of great things,

1185
00:58:16,960 --> 00:58:18,560
Speaker 10: but at the end of the day, you just have

1186
00:58:18,640 --> 00:58:20,760
Speaker 10: to take a great photo because iPhone will help you

1187
00:58:20,800 --> 00:58:21,840
Speaker 10: do that and you don't.

1188
00:58:21,640 --> 00:58:22,800
Speaker 9: Have to think too much about it.

1189
00:58:23,360 --> 00:58:25,600
Speaker 1: And when it comes to storing those photos, two hundred

1190
00:58:25,600 --> 00:58:27,919
Speaker 1: and fifty six across the board, now that's right, that's

1191
00:58:27,920 --> 00:58:30,760
Speaker 1: a that's a sizable increase, and I think for consumers

1192
00:58:30,760 --> 00:58:33,480
Speaker 1: who are consumer, you know, taking so many photos and videos,

1193
00:58:34,000 --> 00:58:35,000
Speaker 1: that's a pretty good thing.

1194
00:58:35,200 --> 00:58:35,880
Speaker 9: Yeah, it's great.

1195
00:58:35,960 --> 00:58:38,440
Speaker 10: And for iPhone seventeen it's two fifty six, which is

1196
00:58:38,520 --> 00:58:41,040
Speaker 10: double last year storage capacity, but we kept the same

1197
00:58:41,080 --> 00:58:43,640
Speaker 10: seven ninety nine starting price, so that's a great value.

1198
00:58:43,640 --> 00:58:45,840
Speaker 10: And now with all the photos and videos you're taking,

1199
00:58:45,880 --> 00:58:48,720
Speaker 10: as you said, you have more space to store them

1200
00:58:48,720 --> 00:58:49,400
Speaker 10: on your phone.

1201
00:58:49,520 --> 00:58:52,800
Speaker 1: You mentioned pricing, How important was it to keep pricing

1202
00:58:52,880 --> 00:58:56,200
Speaker 1: similar and not you know, have these wild swings with pricing.

1203
00:58:56,440 --> 00:58:58,040
Speaker 2: Did you put a lot of thought into that this year.

1204
00:58:58,200 --> 00:58:58,800
Speaker 9: We put a lot of.

1205
00:58:58,760 --> 00:59:01,520
Speaker 10: Thought into everything and We're really happy where we landed

1206
00:59:01,520 --> 00:59:03,360
Speaker 10: with the pricing where it is. And the other great

1207
00:59:03,400 --> 00:59:05,320
Speaker 10: thing is in the US, there's a lot of great

1208
00:59:05,400 --> 00:59:08,560
Speaker 10: carrier offers and Apple offers. So Apple can offer up

1209
00:59:08,560 --> 00:59:11,400
Speaker 10: to seven hundred dollars now and being able to go

1210
00:59:11,520 --> 00:59:14,400
Speaker 10: into trade in an iPhone thirteen or newer and our

1211
00:59:14,400 --> 00:59:17,240
Speaker 10: carrier partners they actually have up to eleven hundred dollars

1212
00:59:17,240 --> 00:59:19,680
Speaker 10: off in credit when you trade in an iPhone thirteen

1213
00:59:19,800 --> 00:59:22,160
Speaker 10: or newer in any condition, and you can go into

1214
00:59:22,160 --> 00:59:25,040
Speaker 10: an Apple retail store for Apple Online to take advantage

1215
00:59:25,080 --> 00:59:25,480
Speaker 10: of that too.

1216
00:59:26,240 --> 00:59:28,840
Speaker 1: When it comes to that upgrade cycle, who do you

1217
00:59:28,880 --> 00:59:31,760
Speaker 1: think is I know you want everyone's upgrade obviously, but

1218
00:59:31,840 --> 00:59:33,040
Speaker 1: who do you think is ripe for an.

1219
00:59:33,040 --> 00:59:33,840
Speaker 2: Upgrade at this point?

1220
00:59:33,840 --> 00:59:37,040
Speaker 1: If you're rocking an iPhone thirteen fourteen, where do you

1221
00:59:37,040 --> 00:59:38,120
Speaker 1: think that sweet spot is?

1222
00:59:38,440 --> 00:59:40,200
Speaker 9: Well, it depends on you, of course, right.

1223
00:59:40,240 --> 00:59:42,439
Speaker 10: We have people who upgrade every year just because they're

1224
00:59:42,480 --> 00:59:43,920
Speaker 10: so excited to get the latest.

1225
00:59:44,360 --> 00:59:45,320
Speaker 9: We know that, you.

1226
00:59:45,240 --> 00:59:48,520
Speaker 10: Know, all the previous phones were fantastic and have great durability,

1227
00:59:48,600 --> 00:59:51,479
Speaker 10: so we love that people are able to continue using them.

1228
00:59:51,640 --> 00:59:53,480
Speaker 10: But if there's something that speaks to you, whether it's

1229
00:59:53,480 --> 00:59:55,720
Speaker 10: the center stage, front camera, whether it's battery.

1230
00:59:55,440 --> 00:59:57,120
Speaker 9: Life, whether it's the stunning new designs.

1231
00:59:57,600 --> 01:00:00,120
Speaker 10: It's a great time with all these great offers to

1232
01:00:00,120 --> 01:00:02,120
Speaker 10: come over and over and upgrade.

1233
01:00:02,200 --> 01:00:05,440
Speaker 1: Now iOS twenty six is also going to launch, and

1234
01:00:05,480 --> 01:00:07,240
Speaker 1: that's going to be a big upgrade for a lot

1235
01:00:07,280 --> 01:00:10,440
Speaker 1: of people. What can they expect to see out of

1236
01:00:10,480 --> 01:00:11,960
Speaker 1: that on their phone that they already have.

1237
01:00:12,680 --> 01:00:15,720
Speaker 10: Sure, well, you have the same kinds of things that

1238
01:00:15,800 --> 01:00:17,120
Speaker 10: you have. You know, some of the things have.

1239
01:00:17,080 --> 01:00:18,120
Speaker 9: A beautiful new look.

1240
01:00:18,400 --> 01:00:21,560
Speaker 10: We have new wallpapers, We have the spatial photos that

1241
01:00:21,600 --> 01:00:24,000
Speaker 10: you can put on the wallpapers and your lock screens for.

1242
01:00:24,240 --> 01:00:25,360
Speaker 9: Just this beautiful look.

1243
01:00:25,960 --> 01:00:28,600
Speaker 10: You have this new looks with liquid glass where everything

1244
01:00:28,600 --> 01:00:31,000
Speaker 10: looks just so seamless, and it goes great with our

1245
01:00:31,280 --> 01:00:33,120
Speaker 10: all of our hardware capabilities as well.

1246
01:00:33,200 --> 01:00:35,800
Speaker 9: And of course we have some updates coming for Apple Intelligence.

1247
01:00:36,120 --> 01:00:38,840
Speaker 10: People have been already using the writing tools and clean up,

1248
01:00:39,040 --> 01:00:41,360
Speaker 10: but now there's live translation, so you can do that

1249
01:00:41,400 --> 01:00:45,320
Speaker 10: in messages, phone and FaceTime. There's enhancements of visual intelligence,

1250
01:00:45,320 --> 01:00:47,680
Speaker 10: so now you can do more like searching for the

1251
01:00:47,720 --> 01:00:50,440
Speaker 10: world around you, learning about places or objects, or adding

1252
01:00:50,440 --> 01:00:53,280
Speaker 10: a poster to an event in your calendar, or using

1253
01:00:53,320 --> 01:00:56,400
Speaker 10: your iPhone screen to search things up on Google or

1254
01:00:56,400 --> 01:00:58,400
Speaker 10: on Etsy or other apps. So there's a lot of

1255
01:00:58,400 --> 01:01:00,440
Speaker 10: great stuff in there, and we think people are going

1256
01:01:00,480 --> 01:01:02,520
Speaker 10: to love that upgrade, and of course they all that

1257
01:01:02,640 --> 01:01:04,160
Speaker 10: all comes with the new phones as well.

1258
01:01:04,520 --> 01:01:07,320
Speaker 1: Any update on AI, some people say that Apple is

1259
01:01:07,400 --> 01:01:10,080
Speaker 1: behind in this. They promise some things. Can you give

1260
01:01:10,120 --> 01:01:11,840
Speaker 1: an update on when we're going to see that next

1261
01:01:11,880 --> 01:01:13,880
Speaker 1: burst of AI features on the iPhone?

1262
01:01:13,920 --> 01:01:15,920
Speaker 10: Well with I was twenty six coming next week with

1263
01:01:16,000 --> 01:01:17,560
Speaker 10: some of the new ones that I mentioned, like the

1264
01:01:17,680 --> 01:01:21,760
Speaker 10: visual intelligence updates, live translation. There'll be some more updates

1265
01:01:21,800 --> 01:01:23,760
Speaker 10: as we go and you know, we talked about we're

1266
01:01:23,760 --> 01:01:26,160
Speaker 10: working hard to bring even more updates as we go on.

1267
01:01:26,440 --> 01:01:30,400
Speaker 10: And our strategy has always been to create something that's advanced,

1268
01:01:30,400 --> 01:01:32,760
Speaker 10: but accessible and easy to use for everyone. So we

1269
01:01:32,840 --> 01:01:36,760
Speaker 10: continue to embed it across our technologies to make it personal, private,

1270
01:01:36,840 --> 01:01:38,720
Speaker 10: and easy to use and to meet you in your

1271
01:01:38,720 --> 01:01:40,280
Speaker 10: everyday life, just in the app.

1272
01:01:40,040 --> 01:01:40,520
Speaker 9: That you need.

1273
01:01:41,080 --> 01:01:44,040
Speaker 1: And finally, I was looking at that iPhone Air. I

1274
01:01:44,080 --> 01:01:46,320
Speaker 1: feel like if you put two of them together, it

1275
01:01:46,320 --> 01:01:48,240
Speaker 1: can almost be a foldable phone. So is this the

1276
01:01:48,280 --> 01:01:51,440
Speaker 1: precursor to something that Apple might be working on the future.

1277
01:01:51,560 --> 01:01:53,800
Speaker 10: Well, I can't comment on the future, but I love

1278
01:01:53,800 --> 01:01:54,520
Speaker 10: your imagination.

1279
01:01:55,320 --> 01:01:55,720
Speaker 2: All right.

1280
01:01:55,760 --> 01:01:59,200
Speaker 1: That was Kayanne Grants from Apple with more on the

1281
01:01:59,240 --> 01:02:02,520
Speaker 1: new iPhones seventeen lineup eighty eight Rich one oh one

1282
01:02:02,640 --> 01:02:05,400
Speaker 1: eighty eight seven four two four one zero one your

1283
01:02:05,440 --> 01:02:11,200
Speaker 1: calls next, Jay, I see you've been.

1284
01:02:11,080 --> 01:02:13,520
Speaker 2: Waiting for over an hour. You're on with Rich.

1285
01:02:13,880 --> 01:02:14,080
Speaker 3: Yeah.

1286
01:02:14,080 --> 01:02:16,160
Speaker 11: I'm glad you're okay from your car accident.

1287
01:02:16,320 --> 01:02:16,800
Speaker 2: Thank you.

1288
01:02:18,240 --> 01:02:22,000
Speaker 11: So my question is, so I I recently went from

1289
01:02:22,040 --> 01:02:27,520
Speaker 11: a fourteen Promax. Who I'm sorry, fifteen Promacs. The battery

1290
01:02:27,720 --> 01:02:30,000
Speaker 11: was I was using it so much that I was

1291
01:02:30,000 --> 01:02:34,160
Speaker 11: going to just replace the battery, but my carrier basically

1292
01:02:34,200 --> 01:02:36,400
Speaker 11: it was only an extra one hundred bucks to go

1293
01:02:36,400 --> 01:02:39,520
Speaker 11: to the sixteen Promax. This was just just a couple

1294
01:02:39,600 --> 01:02:43,520
Speaker 11: of months ago. Really liked the phone, obviously, It's great, battery,

1295
01:02:43,560 --> 01:02:46,560
Speaker 11: life's great. Now I'm seeing all these great things about

1296
01:02:46,600 --> 01:02:51,760
Speaker 11: the seventeen. I've got the you know, literally the last version,

1297
01:02:52,000 --> 01:02:57,280
Speaker 11: And like the previous interviewer you were saying, was, you know,

1298
01:02:57,320 --> 01:02:59,120
Speaker 11: they give a lot of money for these trade backs,

1299
01:02:59,120 --> 01:03:02,000
Speaker 11: so it's really not that expensive. You know, I pay

1300
01:03:02,000 --> 01:03:05,600
Speaker 11: for my phones out right, So I'm wondering in your opinion,

1301
01:03:05,640 --> 01:03:08,120
Speaker 11: would it be worth it to just go ahead and

1302
01:03:08,120 --> 01:03:10,480
Speaker 11: trade this thing in, And you know, with all this

1303
01:03:10,600 --> 01:03:13,360
Speaker 11: new tech with the seventeen, to pull the trigger on that.

1304
01:03:13,960 --> 01:03:15,520
Speaker 2: Well, let's take a look at what you're getting.

1305
01:03:15,520 --> 01:03:17,760
Speaker 1: So first off, you're getting a faster processor, which of

1306
01:03:17,760 --> 01:03:20,640
Speaker 1: course is always nice, but the sixteen is already fast.

1307
01:03:21,280 --> 01:03:23,600
Speaker 1: The big change here is this new vapor chamber that

1308
01:03:23,840 --> 01:03:27,040
Speaker 1: makes the phone stay cooler longer. So that's a nice thing,

1309
01:03:27,680 --> 01:03:29,680
Speaker 1: especially if you're using your phone under any sort of

1310
01:03:29,680 --> 01:03:33,280
Speaker 1: heavy video editing or gaming stuff like that. You've got

1311
01:03:33,280 --> 01:03:35,280
Speaker 1: the brand new design, so if you like the new

1312
01:03:35,320 --> 01:03:38,480
Speaker 1: design of the phone, it's got better scratch resistance on

1313
01:03:38,520 --> 01:03:41,560
Speaker 1: the front and the back, which is nice. Let's see,

1314
01:03:41,600 --> 01:03:43,720
Speaker 1: display is brighter, so you're going to get a brighter

1315
01:03:43,720 --> 01:03:47,440
Speaker 1: display for that money. Longer battery life. So I don't

1316
01:03:47,440 --> 01:03:50,480
Speaker 1: know about your sixteen Promax, but mine the battery life

1317
01:03:50,480 --> 01:03:52,680
Speaker 1: has kind of taken a little hit in recent months,

1318
01:03:53,120 --> 01:03:56,200
Speaker 1: so I'm really hoping that the seventeen Promac is going

1319
01:03:56,240 --> 01:03:56,640
Speaker 1: to be better.

1320
01:03:56,680 --> 01:03:57,840
Speaker 2: I don't know if you notice that or not.

1321
01:03:59,000 --> 01:04:03,120
Speaker 11: Yeah, I had the battery, Like I said, I only

1322
01:04:03,120 --> 01:04:05,560
Speaker 11: got it a couple months ago. The good thing I

1323
01:04:05,600 --> 01:04:07,520
Speaker 11: do like about it is. It charges really.

1324
01:04:07,320 --> 01:04:11,000
Speaker 2: Fast, yes, and you still get that yeah, I mean.

1325
01:04:10,920 --> 01:04:12,880
Speaker 11: Look, yeah, the battery is huge to me.

1326
01:04:13,040 --> 01:04:14,919
Speaker 1: Yeah, well, the battery is supposed to be the best

1327
01:04:14,960 --> 01:04:19,240
Speaker 1: yet ever on the iPhone. It also has a faster

1328
01:04:19,400 --> 01:04:21,760
Speaker 1: charging because now you can use a forty WAT adapter,

1329
01:04:21,880 --> 01:04:24,560
Speaker 1: which is something that you know, many people may not

1330
01:04:24,640 --> 01:04:26,040
Speaker 1: care about, but yeah, if you're trying to get a

1331
01:04:26,040 --> 01:04:28,640
Speaker 1: faster charge, it does charge faster with a forty WAT adapter,

1332
01:04:28,760 --> 01:04:31,040
Speaker 1: but you will need a new adapter before. I think

1333
01:04:31,040 --> 01:04:33,520
Speaker 1: you need a thirty WAT. Now forty WAT for the fastest.

1334
01:04:34,560 --> 01:04:36,560
Speaker 1: You get the new camera system, which of course Apple

1335
01:04:36,680 --> 01:04:39,040
Speaker 1: is always pushing the envelope when it comes to the camera.

1336
01:04:39,320 --> 01:04:43,440
Speaker 1: So you're gonna get the eight times total optical quote

1337
01:04:43,520 --> 01:04:46,560
Speaker 1: quality zoom. And of course it takes in more light

1338
01:04:46,600 --> 01:04:50,080
Speaker 1: because it's got a bigger sensor, so that's nice. The

1339
01:04:50,120 --> 01:04:53,120
Speaker 1: front facing camera is going to be eighteen megapixels versus twelve.

1340
01:04:53,160 --> 01:04:54,640
Speaker 1: You're also going to get to take it, you know,

1341
01:04:55,120 --> 01:04:59,040
Speaker 1: vertical or horizontal. Let's see what else. The base storage

1342
01:04:59,120 --> 01:05:00,880
Speaker 1: is now two fifty six. I'm not sure what you've

1343
01:05:00,880 --> 01:05:02,920
Speaker 1: got on yours right now, but two fifty six is

1344
01:05:02,920 --> 01:05:05,840
Speaker 1: the new base and it's got the new and one

1345
01:05:05,920 --> 01:05:09,960
Speaker 1: chip inside which has Wi Fi seven, the latest Bluetooth,

1346
01:05:10,160 --> 01:05:13,640
Speaker 1: and thread so you've got all that going on. So

1347
01:05:13,880 --> 01:05:16,360
Speaker 1: I would say for a hundred bucks, Jay, I mean,

1348
01:05:16,680 --> 01:05:19,480
Speaker 1: I think it's worth it personally because it sounds like

1349
01:05:19,520 --> 01:05:22,840
Speaker 1: you're someone that's interested in the latest, greatest, and one

1350
01:05:22,880 --> 01:05:24,720
Speaker 1: hundred dollars is really kind of.

1351
01:05:24,640 --> 01:05:27,000
Speaker 2: A no brainer to me for having the latest technology.

1352
01:05:27,760 --> 01:05:29,200
Speaker 11: Yeah, I think you're right.

1353
01:05:29,240 --> 01:05:31,240
Speaker 2: I think I'm gonna pull the trigger on awesome. What

1354
01:05:31,280 --> 01:05:32,080
Speaker 2: color are you gonna go with?

1355
01:05:33,120 --> 01:05:33,240
Speaker 12: Uh?

1356
01:05:33,320 --> 01:05:34,280
Speaker 11: Then I'm gonna go with the orange.

1357
01:05:34,280 --> 01:05:35,880
Speaker 2: I'm from Tennessee's Oh nice.

1358
01:05:36,320 --> 01:05:38,240
Speaker 1: I heard they're gonna they're gonna sell a lot of

1359
01:05:38,280 --> 01:05:41,560
Speaker 1: these in Austin and I guess Tennessee.

1360
01:05:41,600 --> 01:05:43,120
Speaker 11: There you go, Tennessee, Texas.

1361
01:05:43,160 --> 01:05:46,680
Speaker 1: Yeah, yeah, Texas. Okay, very cool. Well, Enjoy pre orders

1362
01:05:46,680 --> 01:05:48,960
Speaker 1: are open, so you have that. And how much are

1363
01:05:48,960 --> 01:05:50,080
Speaker 1: they gonna give you for old phone?

1364
01:05:50,160 --> 01:05:53,040
Speaker 11: You know, well, they gave me for the fifteen Promax,

1365
01:05:53,080 --> 01:05:54,960
Speaker 11: they gave me a grand, so oh my god, I'm

1366
01:05:55,280 --> 01:05:58,360
Speaker 11: I'm assuming it's gonna be uh roughly the same. So

1367
01:05:58,400 --> 01:06:00,600
Speaker 11: that basically I paid one hundred bucks and what they

1368
01:06:00,680 --> 01:06:03,040
Speaker 11: make you pay for the tax on the phone, which is,

1369
01:06:03,520 --> 01:06:05,920
Speaker 11: you know, an another seventy bucks, so it's to me

1370
01:06:06,040 --> 01:06:09,040
Speaker 11: that's not But it was a no brainer for me

1371
01:06:09,360 --> 01:06:11,440
Speaker 11: because the battery itself was going to be you know,

1372
01:06:11,560 --> 01:06:13,120
Speaker 11: seventy eighty dollars to replace it.

1373
01:06:13,200 --> 01:06:14,240
Speaker 2: So oh yeah, no.

1374
01:06:14,360 --> 01:06:16,360
Speaker 1: I think this is no brainer. I think easy, easy

1375
01:06:16,720 --> 01:06:19,120
Speaker 1: choice in your life right now. That's that's the easiest

1376
01:06:19,200 --> 01:06:19,800
Speaker 1: choice you'll.

1377
01:06:19,600 --> 01:06:24,000
Speaker 2: Make all year. All right, Jay, well, thanks so much.

1378
01:06:24,080 --> 01:06:26,760
Speaker 2: Enjoy the new phone. Thank you, dickre all right, have

1379
01:06:26,800 --> 01:06:27,320
Speaker 2: a great day.

1380
01:06:27,400 --> 01:06:30,080
Speaker 1: Eighty eight rich one oh one eighty eight seven four

1381
01:06:30,120 --> 01:06:31,680
Speaker 1: to two four one zero one.

1382
01:06:32,200 --> 01:06:32,320
Speaker 12: Uh.

1383
01:06:32,440 --> 01:06:37,280
Speaker 1: Let's see what Rebecca in Los Angeles has going on.

1384
01:06:37,320 --> 01:06:39,800
Speaker 2: Rebecca, you're on with Rich Rich.

1385
01:06:39,880 --> 01:06:43,200
Speaker 8: I enjoy watching you. I KTLA and I love your show.

1386
01:06:43,560 --> 01:06:47,480
Speaker 8: Thank you. I'm calling because my friend lost his phone.

1387
01:06:47,960 --> 01:06:51,000
Speaker 8: It's been missing since Thursday, and we don't know if

1388
01:06:51,000 --> 01:06:53,200
Speaker 8: you had it on Wednesday, but for sure by Thursday

1389
01:06:53,320 --> 01:06:56,480
Speaker 8: was gone. And I've tried to help him find it,

1390
01:06:56,520 --> 01:06:59,400
Speaker 8: going the usual route using the Google Find my Phone,

1391
01:06:59,600 --> 01:07:03,160
Speaker 8: or I called the carrier, Verizon to see if they

1392
01:07:03,160 --> 01:07:08,560
Speaker 8: could help. And it was a Motorola Moto that's the

1393
01:07:08,600 --> 01:07:12,000
Speaker 8: Moto G Play from twenty twenty three. So I called

1394
01:07:12,080 --> 01:07:15,000
Speaker 8: Motorola and they weren't able to help to track it,

1395
01:07:16,280 --> 01:07:20,040
Speaker 8: and I call I sort of went online and to

1396
01:07:20,120 --> 01:07:24,160
Speaker 8: see if I could find like some companies or something

1397
01:07:24,200 --> 01:07:26,920
Speaker 8: that might be able to help to track it. There

1398
01:07:27,000 --> 01:07:30,959
Speaker 8: was one that I kind of put in the phone

1399
01:07:31,040 --> 01:07:33,360
Speaker 8: number and it said it found it. But they were

1400
01:07:33,440 --> 01:07:37,240
Speaker 8: asking for a service, and I wasn't sure, you know

1401
01:07:37,360 --> 01:07:40,200
Speaker 8: how lemble.

1402
01:07:39,480 --> 01:07:41,960
Speaker 2: They were No, don't do that, that's no.

1403
01:07:43,040 --> 01:07:45,840
Speaker 1: The only way that I know to find a lost

1404
01:07:45,880 --> 01:07:48,560
Speaker 1: Android is go to android dot com slash find.

1405
01:07:49,040 --> 01:07:51,920
Speaker 2: He sounds like you already did that, right, I.

1406
01:07:52,520 --> 01:07:55,160
Speaker 8: Think I did. Yeah, okay, so that I can track

1407
01:07:55,320 --> 01:07:58,080
Speaker 8: because I know I went to the Google one to

1408
01:07:58,160 --> 01:08:01,520
Speaker 8: find my phone one. So but you're saying Android, what

1409
01:08:01,560 --> 01:08:02,280
Speaker 8: was the android?

1410
01:08:02,480 --> 01:08:07,640
Speaker 1: Android dot com slash fined And you have to log

1411
01:08:07,720 --> 01:08:12,080
Speaker 1: in with you know, his account and his Google account,

1412
01:08:12,200 --> 01:08:14,240
Speaker 1: and if his phone was linked to his Google account,

1413
01:08:14,280 --> 01:08:17,080
Speaker 1: which it's an Android, it should be, you can tap

1414
01:08:17,200 --> 01:08:21,960
Speaker 1: on that phone and you will find the location. I

1415
01:08:22,040 --> 01:08:24,160
Speaker 1: just did it for my Android, and it shows exactly

1416
01:08:24,160 --> 01:08:25,000
Speaker 1: where it is right now.

1417
01:08:25,000 --> 01:08:25,920
Speaker 2: It shows that it has.

1418
01:08:25,800 --> 01:08:29,160
Speaker 1: Wireless service, the batteries at eighty two percent. You can

1419
01:08:29,160 --> 01:08:31,760
Speaker 1: play a sound, you can secure the device. You can

1420
01:08:31,800 --> 01:08:35,479
Speaker 1: factory reset it. But what do you are you do

1421
01:08:35,520 --> 01:08:36,799
Speaker 1: you think this phone was stolen?

1422
01:08:37,280 --> 01:08:39,560
Speaker 8: So if the battery was dead, do you think it

1423
01:08:39,600 --> 01:08:41,600
Speaker 8: would still be able to track it?

1424
01:08:41,600 --> 01:08:44,439
Speaker 2: It might give you the last known location.

1425
01:08:44,800 --> 01:08:47,240
Speaker 8: So these things what we're looking for, That's what we

1426
01:08:47,280 --> 01:08:48,920
Speaker 8: want to know is where was the last nine?

1427
01:08:49,240 --> 01:08:50,519
Speaker 1: Let me let me look at a phone that I

1428
01:08:50,560 --> 01:08:54,800
Speaker 1: haven't used in a long time. Let's see here, Let's

1429
01:08:54,800 --> 01:08:57,559
Speaker 1: see if it gives me this one. So I'm checking

1430
01:08:57,640 --> 01:09:00,320
Speaker 1: the old Google Pixel nine that I had, and it

1431
01:09:00,400 --> 01:09:02,920
Speaker 1: says contacting device. So I'm not sure if it's going

1432
01:09:02,960 --> 01:09:06,599
Speaker 1: to show me that last location. So that it just

1433
01:09:06,600 --> 01:09:08,320
Speaker 1: just sort of depends. I guess if the phone is

1434
01:09:08,360 --> 01:09:12,519
Speaker 1: still alive. Let's see, can you get the last Yeah,

1435
01:09:12,560 --> 01:09:14,600
Speaker 1: I don't know if you can see it's saying contacting

1436
01:09:14,640 --> 01:09:18,280
Speaker 1: device and it's taken a while. I know it's not

1437
01:09:18,320 --> 01:09:20,720
Speaker 1: going to find it because that phone is nowhere to

1438
01:09:20,800 --> 01:09:23,280
Speaker 1: be found at this point. But yeah, it would be

1439
01:09:23,360 --> 01:09:25,360
Speaker 1: ideal if they showed you the last location, but it

1440
01:09:25,439 --> 01:09:27,519
Speaker 1: may not. The other thing you can think about is

1441
01:09:27,520 --> 01:09:29,560
Speaker 1: if you had like a tile device on there or

1442
01:09:29,600 --> 01:09:32,080
Speaker 1: any other I'm trying to think of. Yeah, see it

1443
01:09:32,080 --> 01:09:35,360
Speaker 1: can't reach the device, so it sounds like it may

1444
01:09:35,400 --> 01:09:38,040
Speaker 1: not show the last known location on these things. It's

1445
01:09:38,040 --> 01:09:40,519
Speaker 1: just kind of doesn't look like it's able to do that.

1446
01:09:40,800 --> 01:09:44,639
Speaker 1: So if it's alive and battery, you might be able

1447
01:09:44,640 --> 01:09:46,920
Speaker 1: to find it. But where does he think he left

1448
01:09:46,920 --> 01:09:47,439
Speaker 1: it somewhere?

1449
01:09:48,920 --> 01:09:52,360
Speaker 8: Yeah, he thinks maybe he lost it at work, because

1450
01:09:52,360 --> 01:09:54,840
Speaker 8: we've tried calling the phone, you know, the usual call

1451
01:09:54,880 --> 01:09:57,880
Speaker 8: of the phone, and we were listening around through through

1452
01:09:57,920 --> 01:09:59,880
Speaker 8: the whole house and in the car and in the

1453
01:10:00,400 --> 01:10:03,360
Speaker 8: i mean everywhere on the property. We were listening for

1454
01:10:03,439 --> 01:10:06,800
Speaker 8: that phone and it didn't ring, and so, you know,

1455
01:10:06,880 --> 01:10:09,160
Speaker 8: he thinks it might have fallen out at work, and

1456
01:10:09,280 --> 01:10:11,760
Speaker 8: so we've been calling it over there. But you know,

1457
01:10:11,800 --> 01:10:14,360
Speaker 8: at this point, we don't know if the battery was

1458
01:10:14,439 --> 01:10:16,400
Speaker 8: dead or if it's an a location where they can't

1459
01:10:16,439 --> 01:10:17,200
Speaker 8: hear it. Bringing.

1460
01:10:17,720 --> 01:10:19,880
Speaker 1: Yeah, he did he have a tile or anything like

1461
01:10:19,920 --> 01:10:22,800
Speaker 1: that attached to that phone, right, No, Okay, say that

1462
01:10:22,800 --> 01:10:24,760
Speaker 1: could be another way or Life three sixty or some

1463
01:10:24,840 --> 01:10:27,840
Speaker 1: of these things. Yeah, I mean, that's that's a tough one.

1464
01:10:27,880 --> 01:10:30,280
Speaker 1: If you can't find it, it might be a total loss.

1465
01:10:30,320 --> 01:10:33,160
Speaker 1: But that's the best way to do at that Android

1466
01:10:33,160 --> 01:10:35,200
Speaker 1: dot Com slash fine day. I think you know, note

1467
01:10:35,200 --> 01:10:38,679
Speaker 1: to Google last location. Let's include that right That would

1468
01:10:38,720 --> 01:10:40,840
Speaker 1: help people if the battery goes dead, like you can

1469
01:10:41,000 --> 01:10:43,760
Speaker 1: still find your phone eighty eight rich one oh one

1470
01:10:43,840 --> 01:10:46,639
Speaker 1: eighty eight seven four to two four one zero one.

1471
01:10:49,600 --> 01:10:52,800
Speaker 1: Customer satisfaction, Yes, the stuff you buy?

1472
01:10:53,120 --> 01:10:54,640
Speaker 2: What do you like? What do you don't like?

1473
01:10:56,080 --> 01:11:00,559
Speaker 1: This is a new study from ACSI their Household Appliance

1474
01:11:00,560 --> 01:11:04,040
Speaker 1: and Electronics Study. I thought this was interesting, so as

1475
01:11:04,080 --> 01:11:08,200
Speaker 1: consumers care less about flashy features and more about reliable

1476
01:11:08,240 --> 01:11:11,840
Speaker 1: service when it comes to electronics and appliances, I would agree.

1477
01:11:12,080 --> 01:11:16,040
Speaker 1: I bought just bought some washer and dryer, and you know,

1478
01:11:16,400 --> 01:11:20,559
Speaker 1: my last one's lasted about ten years, maybe eleven, and

1479
01:11:21,479 --> 01:11:24,040
Speaker 1: I'm hoping the same. And really I didn't look for like,

1480
01:11:24,120 --> 01:11:25,760
Speaker 1: you know, AI and all this stuff in it, even

1481
01:11:25,800 --> 01:11:27,320
Speaker 1: though I think it has it or Wi Fi.

1482
01:11:27,880 --> 01:11:30,240
Speaker 2: But here's what the results are.

1483
01:11:30,360 --> 01:11:34,760
Speaker 1: Overall satisfaction is study TV's at eighty two, PCs at

1484
01:11:34,760 --> 01:11:38,080
Speaker 1: eighty one, appliances at eighty one, vacuums are at seventy nine.

1485
01:11:38,840 --> 01:11:41,880
Speaker 1: The study finds customer service and reliability now matter as

1486
01:11:42,040 --> 01:11:44,960
Speaker 1: much as innovation. I would one hundred percent agree with

1487
01:11:45,000 --> 01:11:47,760
Speaker 1: that I want there to be customer service and I

1488
01:11:47,800 --> 01:11:49,519
Speaker 1: want the thing to be reliable. I don't care if

1489
01:11:49,520 --> 01:11:52,120
Speaker 1: it's got every feature known to mankind. If it doesn't

1490
01:11:52,160 --> 01:11:54,439
Speaker 1: work and you can't get help when it doesn't work,

1491
01:11:54,640 --> 01:11:55,639
Speaker 1: then what's the point.

1492
01:11:56,360 --> 01:11:57,479
Speaker 2: So here are the brands.

1493
01:11:57,600 --> 01:12:02,000
Speaker 1: We've got TVs, PCs, appliances, and vacummes, You're ready televisions.

1494
01:12:02,200 --> 01:12:05,479
Speaker 1: Samsung still leads at an eighty three score. I'm guessing

1495
01:12:05,479 --> 01:12:08,000
Speaker 1: these are out of one hundred, followed by high Sense

1496
01:12:08,080 --> 01:12:11,720
Speaker 1: and Visio at eighty two. TCL jumps up the most.

1497
01:12:11,720 --> 01:12:14,400
Speaker 1: They're up three percent. I've got a high Sense and

1498
01:12:14,479 --> 01:12:18,280
Speaker 1: I absolutely love it. And I know Samsung's are good.

1499
01:12:18,320 --> 01:12:21,479
Speaker 1: I mean all these TVs are great, TCL is great, Samsung,

1500
01:12:21,520 --> 01:12:26,519
Speaker 1: I mean these are all solid, solid brands. PCs, Apple

1501
01:12:26,600 --> 01:12:29,000
Speaker 1: slipped a little bit, HP took the top spot at

1502
01:12:29,040 --> 01:12:33,720
Speaker 1: eighty three. Dell actually gained on the strength of its aipcs.

1503
01:12:34,240 --> 01:12:37,200
Speaker 1: Desktops rate the highest to eighty four, tablets rate the

1504
01:12:37,200 --> 01:12:41,280
Speaker 1: lowest at seventy seven. That's interesting. I'm guessing the tablets

1505
01:12:41,360 --> 01:12:45,120
Speaker 1: rate the lowest because of all the Android tablets out

1506
01:12:45,120 --> 01:12:47,559
Speaker 1: there that are very disappointing, and I think the because

1507
01:12:47,600 --> 01:12:49,320
Speaker 1: the iPad. There's no way if it was just iPad

1508
01:12:49,320 --> 01:12:52,120
Speaker 1: that would be that disappointing. All right, appliances, here's the

1509
01:12:52,120 --> 01:12:58,760
Speaker 1: big one. Samsung and Whirlpool tie for first at eighty two. LG, Bosh,

1510
01:12:59,000 --> 01:13:02,840
Speaker 1: electro Lux, and Hire are close behind. Bosh makes some

1511
01:13:02,840 --> 01:13:05,240
Speaker 1: of the biggest gains. I know people love the Bosh brand.

1512
01:13:05,760 --> 01:13:07,680
Speaker 1: I went with LG for mine because that's what I

1513
01:13:07,720 --> 01:13:09,599
Speaker 1: had before and they worked, and so I just got

1514
01:13:09,680 --> 01:13:12,040
Speaker 1: them again. I literally just searched for my model number

1515
01:13:12,240 --> 01:13:15,120
Speaker 1: and got the new version like ten years later. And

1516
01:13:15,160 --> 01:13:17,080
Speaker 1: we don't like them that much. So it's not that

1517
01:13:17,080 --> 01:13:20,200
Speaker 1: I don't like them, they just they're like too modern now.

1518
01:13:20,240 --> 01:13:22,200
Speaker 1: Like I guess we're so used to the old school machine.

1519
01:13:22,200 --> 01:13:24,320
Speaker 1: Now we're like, this one's too modern, which is kind

1520
01:13:24,320 --> 01:13:26,120
Speaker 1: of funny coming from me. But it's mostly my wife

1521
01:13:26,120 --> 01:13:29,320
Speaker 1: that is complaining about it. She does most of the

1522
01:13:29,360 --> 01:13:32,280
Speaker 1: laundryes she does more laundry than I do. Let's put

1523
01:13:32,280 --> 01:13:37,680
Speaker 1: it that way. Vacuums Samsung number one at eighty two,

1524
01:13:38,040 --> 01:13:41,720
Speaker 1: Shark number two at eighty one, Bissel and Dyson at

1525
01:13:41,760 --> 01:13:45,040
Speaker 1: eighty and then Rumba at seventy eight. I will tell

1526
01:13:45,080 --> 01:13:48,840
Speaker 1: you we bought a vacuum. I would never ever get

1527
01:13:48,840 --> 01:13:51,719
Speaker 1: this vacuum. What a waste of money. None of those brands.

1528
01:13:52,080 --> 01:13:53,600
Speaker 1: It was another brand. I'm not even gonna mention the

1529
01:13:53,640 --> 01:13:55,519
Speaker 1: name because I don't want to slam them, but they were.

1530
01:13:56,280 --> 01:13:59,080
Speaker 1: It's the biggest joke of a vacuum I've ever used

1531
01:13:59,080 --> 01:13:59,559
Speaker 1: in my life.

1532
01:14:00,040 --> 01:14:02,080
Speaker 2: I'm not kidding. It's just so bad.

1533
01:14:02,400 --> 01:14:05,679
Speaker 1: And it came highly recommended from one of those review sites.

1534
01:14:06,000 --> 01:14:09,720
Speaker 1: I won't mention which one either, but the thing is,

1535
01:14:09,760 --> 01:14:14,080
Speaker 1: consumers want durable products, better repair service, and responsive support,

1536
01:14:14,439 --> 01:14:15,839
Speaker 1: not just bells and whistles.

1537
01:14:16,600 --> 01:14:20,280
Speaker 2: Let's go to Jerry in Mission va Ho. You're on

1538
01:14:20,360 --> 01:14:22,240
Speaker 2: with Rich Hi.

1539
01:14:22,280 --> 01:14:23,320
Speaker 6: Rich Hi.

1540
01:14:24,320 --> 01:14:29,160
Speaker 12: I have an old tablet that died. It was an

1541
01:14:29,240 --> 01:14:34,000
Speaker 12: A A seven and the battery is dead and there's

1542
01:14:34,040 --> 01:14:37,280
Speaker 12: no bringing it back. So I ended up buying the

1543
01:14:37,320 --> 01:14:41,800
Speaker 12: Galaxy A nine plus. And I know that they're the

1544
01:14:41,840 --> 01:14:44,760
Speaker 12: bottom of the line of products, but that's okay. I

1545
01:14:44,800 --> 01:14:45,920
Speaker 12: still love the Galaxy.

1546
01:14:46,200 --> 01:14:48,439
Speaker 2: Okay, Well about the bottom of the line, this is

1547
01:14:48,439 --> 01:14:50,240
Speaker 2: not it. This is fine. I mean it's you know,

1548
01:14:50,320 --> 01:14:52,240
Speaker 2: it's a basic tablet, but it's fine.

1549
01:14:52,600 --> 01:14:56,200
Speaker 12: They work great. Yeah, I love I'm a true fan. Okay,

1550
01:14:56,240 --> 01:15:00,120
Speaker 12: So what happened is, since my old A seven and

1551
01:15:00,280 --> 01:15:04,840
Speaker 12: is completely dead, how do I transfer my old WhatsApp

1552
01:15:05,120 --> 01:15:10,320
Speaker 12: to the Galaxy A nine. I haven't been successful because

1553
01:15:10,320 --> 01:15:13,120
Speaker 12: I'm using an old phone number that I no longer use.

1554
01:15:13,200 --> 01:15:16,760
Speaker 12: It's invalid. I can't get it to work. They want

1555
01:15:16,760 --> 01:15:19,720
Speaker 12: me to use a QR code to transfer it.

1556
01:15:20,080 --> 01:15:21,240
Speaker 2: Yeah, you're not going to be able to.

1557
01:15:22,120 --> 01:15:22,439
Speaker 11: You're not.

1558
01:15:22,680 --> 01:15:25,720
Speaker 1: You're not gonna be able to because you know what, WhatsApp,

1559
01:15:25,760 --> 01:15:29,000
Speaker 1: everything's encrypted, and so unless you had a backup of

1560
01:15:29,080 --> 01:15:33,719
Speaker 1: this on a separate cloud like Google Drive or something

1561
01:15:33,760 --> 01:15:36,160
Speaker 1: like that, you're not going to be able to decrypt

1562
01:15:36,240 --> 01:15:41,080
Speaker 1: these messages without your previous device because as far as

1563
01:15:41,080 --> 01:15:44,719
Speaker 1: I know, because WhatsApp is very very strict with security,

1564
01:15:44,720 --> 01:15:47,120
Speaker 1: and that's what people love about it is that it's

1565
01:15:47,160 --> 01:15:52,080
Speaker 1: not easily broken into. It's not people can't read your messages.

1566
01:15:52,120 --> 01:15:54,960
Speaker 1: WhatsApp can't read your messages. So it's called end to

1567
01:15:55,080 --> 01:15:58,520
Speaker 1: end encrypted, which means there is a lot of security.

1568
01:15:58,920 --> 01:16:01,840
Speaker 1: And it's not like a tipic cool messaging app where

1569
01:16:01,840 --> 01:16:05,160
Speaker 1: everything is stored on their servers and they just download

1570
01:16:05,200 --> 01:16:07,479
Speaker 1: that back to your device. A lot of this is

1571
01:16:07,560 --> 01:16:11,479
Speaker 1: kept in a separate place that is super secure, and

1572
01:16:11,600 --> 01:16:13,920
Speaker 1: only you have the key to that, and by not

1573
01:16:14,120 --> 01:16:17,040
Speaker 1: having that other device, you don't have the key anymore,

1574
01:16:17,240 --> 01:16:19,479
Speaker 1: and so therefore you can't really get access to these.

1575
01:16:19,520 --> 01:16:22,559
Speaker 1: Now I could be wrong about all that, but I

1576
01:16:22,560 --> 01:16:24,880
Speaker 1: don't think I am, and so I don't. I don't

1577
01:16:25,040 --> 01:16:27,360
Speaker 1: know if there's another way to get these messages. Do

1578
01:16:27,400 --> 01:16:29,960
Speaker 1: you need those messages from before you do?

1579
01:16:30,160 --> 01:16:32,240
Speaker 12: Well? I don't need the mess Well, the pictures are

1580
01:16:32,320 --> 01:16:34,880
Speaker 12: on there there. What I really needed for is to

1581
01:16:34,920 --> 01:16:37,200
Speaker 12: communicate with people while I'm in Europe to here in

1582
01:16:37,240 --> 01:16:40,160
Speaker 12: the US. So should I open up a new WhatsApp account?

1583
01:16:40,400 --> 01:16:41,000
Speaker 2: Yeah? I would?

1584
01:16:41,080 --> 01:16:44,080
Speaker 1: I mean the thing is what so you can't log

1585
01:16:44,120 --> 01:16:45,960
Speaker 1: in at all because it wants to verify you on.

1586
01:16:45,920 --> 01:16:46,559
Speaker 2: An old device?

1587
01:16:47,320 --> 01:16:48,960
Speaker 12: Correct, And they did, and you.

1588
01:16:48,880 --> 01:16:52,400
Speaker 1: Don't have access And there's no small text that says verify.

1589
01:16:52,439 --> 01:16:55,120
Speaker 2: Another way there is.

1590
01:16:55,040 --> 01:16:57,320
Speaker 12: And it looks like I tried it whatever they wanted,

1591
01:16:57,360 --> 01:16:59,960
Speaker 12: I couldn't. I couldn't do it. I'm going to keep trying.

1592
01:17:00,320 --> 01:17:01,880
Speaker 12: I thought maybe that was an easier way.

1593
01:17:01,960 --> 01:17:04,519
Speaker 2: Now, have you tried logging in on your phone?

1594
01:17:06,040 --> 01:17:07,280
Speaker 12: It's not on.

1595
01:17:07,080 --> 01:17:07,719
Speaker 11: On my phone.

1596
01:17:07,760 --> 01:17:09,439
Speaker 12: This is all strictly on my tablet.

1597
01:17:09,560 --> 01:17:14,320
Speaker 1: Well, right, But usually the way the tablet, it's try, okay,

1598
01:17:14,479 --> 01:17:16,960
Speaker 1: try logging in on your phone using your information and

1599
01:17:17,000 --> 01:17:17,920
Speaker 1: see if that helps.

1600
01:17:18,280 --> 01:17:21,840
Speaker 2: Because it's a different phone number. Well oh, you're saying

1601
01:17:21,840 --> 01:17:23,839
Speaker 2: it's a different number. Is completely different.

1602
01:17:23,920 --> 01:17:26,559
Speaker 1: Yeah, well, look at the end of the day, if

1603
01:17:26,560 --> 01:17:30,240
Speaker 1: you're if you're okay with losing the previous chats, then

1604
01:17:30,400 --> 01:17:32,560
Speaker 1: I would just go onto your phone. Here's what I

1605
01:17:32,600 --> 01:17:34,400
Speaker 1: would do. I would go onto your phone or your

1606
01:17:34,439 --> 01:17:36,800
Speaker 1: tablet and sign up fresh with that phone number that

1607
01:17:36,840 --> 01:17:39,400
Speaker 1: you have access to. And then once you do that,

1608
01:17:40,240 --> 01:17:41,680
Speaker 1: I would go into the settings.

1609
01:17:42,439 --> 01:17:43,320
Speaker 2: And you can't.

1610
01:17:43,360 --> 01:17:47,160
Speaker 1: Let's see it says chats. Okay, Now the thing is

1611
01:17:47,200 --> 01:17:51,360
Speaker 1: about the chats. Uh, there's settings, and I'm looking at

1612
01:17:51,360 --> 01:17:54,559
Speaker 1: the iPhone and it says, let's see here, move chats

1613
01:17:54,560 --> 01:17:57,679
Speaker 1: to Android, transfer chats to iPhone, chat backup.

1614
01:17:57,920 --> 01:18:00,679
Speaker 2: So there's a chat backup and that's.

1615
01:18:00,560 --> 01:18:02,360
Speaker 1: What you want to look at because that's where it

1616
01:18:02,479 --> 01:18:05,320
Speaker 1: stores all of your chats in the cloud. And if

1617
01:18:05,320 --> 01:18:08,080
Speaker 1: you're on iPhone, it uses iCloud. I think on Android

1618
01:18:08,120 --> 01:18:11,800
Speaker 1: it uses I think it uses Google Drive. I got

1619
01:18:11,840 --> 01:18:14,559
Speaker 1: to look at that. But yeah, WhatsApp is very is

1620
01:18:14,680 --> 01:18:17,719
Speaker 1: very specific when it comes to security and how many

1621
01:18:18,080 --> 01:18:20,400
Speaker 1: devices you can have logged in and how easy it

1622
01:18:20,439 --> 01:18:23,320
Speaker 1: is to log in and where your messages are. I'm

1623
01:18:23,400 --> 01:18:27,040
Speaker 1: just looking at you know, the just linking devices is

1624
01:18:27,120 --> 01:18:31,080
Speaker 1: tricky on there because it all it's it's very very secure,

1625
01:18:31,320 --> 01:18:33,000
Speaker 1: and that's the main thing is. This is why I

1626
01:18:33,040 --> 01:18:35,519
Speaker 1: didn't use WhatsApp for a long time, because it was

1627
01:18:35,600 --> 01:18:37,840
Speaker 1: tough to use it on multiple devices. That's gotten a

1628
01:18:37,840 --> 01:18:40,200
Speaker 1: lot better now you can link up to four different

1629
01:18:40,200 --> 01:18:44,559
Speaker 1: devices in addition to your primary phone. But it's very

1630
01:18:44,680 --> 01:18:47,479
Speaker 1: very secure, and that's why you're having some trouble there.

1631
01:18:47,680 --> 01:18:49,800
Speaker 1: But I would just go in and set up with

1632
01:18:49,800 --> 01:18:51,880
Speaker 1: a fresh phone number. You've got that number anyway, That's

1633
01:18:51,880 --> 01:18:55,120
Speaker 1: what people know now probably, so that's.

1634
01:18:54,920 --> 01:18:55,439
Speaker 3: What I would do.

1635
01:18:56,960 --> 01:18:59,640
Speaker 12: Number. That's not my new cell phone. I have a

1636
01:18:59,680 --> 01:19:01,200
Speaker 12: Shell phone and that's not that number.

1637
01:19:02,000 --> 01:19:05,120
Speaker 1: Wait, so you have hold on which which phone number

1638
01:19:05,120 --> 01:19:06,839
Speaker 1: you're going to use to log in for the new account.

1639
01:19:07,360 --> 01:19:09,200
Speaker 12: Well, you told me I need to start from scratch,

1640
01:19:09,240 --> 01:19:10,960
Speaker 12: so I have to use my new cell phone.

1641
01:19:10,800 --> 01:19:13,719
Speaker 1: Number and is the old But you don't have access

1642
01:19:13,760 --> 01:19:16,960
Speaker 1: to the old number, right, No, that's yeah, So that's

1643
01:19:17,000 --> 01:19:18,639
Speaker 1: going to be a problem anyway, because you're not You're

1644
01:19:18,680 --> 01:19:20,200
Speaker 1: you're going to find it tough to log in no

1645
01:19:20,200 --> 01:19:23,400
Speaker 1: matter what. So I would just start up fresh with

1646
01:19:23,439 --> 01:19:25,919
Speaker 1: your new number and make sure you save all the information.

1647
01:19:25,960 --> 01:19:28,400
Speaker 1: And once you set it up fresh, set up the

1648
01:19:28,479 --> 01:19:30,760
Speaker 1: backup and make sure that you've got things backed up

1649
01:19:30,760 --> 01:19:31,800
Speaker 1: to where you want them to be.

1650
01:19:32,160 --> 01:19:33,760
Speaker 2: And then that way you won't lose your chats in

1651
01:19:33,760 --> 01:19:34,200
Speaker 2: the future.

1652
01:19:35,200 --> 01:19:37,559
Speaker 12: Thank you so much. I don't want to lose touch

1653
01:19:37,560 --> 01:19:39,720
Speaker 12: with my all my buddies here in the US. So

1654
01:19:39,760 --> 01:19:40,719
Speaker 12: thank you, all right.

1655
01:19:40,760 --> 01:19:43,679
Speaker 2: Have a great trip, thank you, thank you so much.

1656
01:19:43,760 --> 01:19:46,880
Speaker 2: Rich all right, Jerry really appreciate it. Thank you, thank

1657
01:19:46,960 --> 01:19:48,400
Speaker 2: you all right.

1658
01:19:48,520 --> 01:19:51,680
Speaker 1: Yeah, WhatsApp is uh. This is why back in the

1659
01:19:51,760 --> 01:19:55,559
Speaker 1: day I really used UH. I switched. I. I started

1660
01:19:55,560 --> 01:19:58,600
Speaker 1: to use for my group chats Telegram because it was

1661
01:19:58,720 --> 01:20:01,240
Speaker 1: easier to log in on a whole bunch of devices,

1662
01:20:01,880 --> 01:20:03,960
Speaker 1: and I knew because I test a ton of phones

1663
01:20:04,400 --> 01:20:07,559
Speaker 1: that I needed that functionality. Now, I think WhatsApp is

1664
01:20:07,680 --> 01:20:11,639
Speaker 1: way more secure than pretty much every The only more

1665
01:20:11,680 --> 01:20:15,679
Speaker 1: secure messaging app is Signal, and the difference is Signal

1666
01:20:15,720 --> 01:20:20,200
Speaker 1: does not collect any information or much less information about you,

1667
01:20:20,880 --> 01:20:24,000
Speaker 1: whereas if you think about it, WhatsApp is owned by Meta,

1668
01:20:24,040 --> 01:20:27,040
Speaker 1: which is Facebook Their whole game is data. So while

1669
01:20:27,080 --> 01:20:30,000
Speaker 1: they keep your messages very private, they are collecting some

1670
01:20:30,240 --> 01:20:34,439
Speaker 1: other metadata around you know, maybe your device or you

1671
01:20:34,439 --> 01:20:36,200
Speaker 1: know where you're logging in from that kind of stuff.

1672
01:20:36,320 --> 01:20:38,720
Speaker 1: Like there's just a little bit more data collection, not

1673
01:20:38,800 --> 01:20:41,120
Speaker 1: about your messages. No one's looking at your messages. And

1674
01:20:41,120 --> 01:20:43,439
Speaker 1: that's what people love about WhatsApp. It is end to

1675
01:20:43,600 --> 01:20:47,080
Speaker 1: end encrypted, which means it is highly secure. No matter

1676
01:20:47,120 --> 01:20:50,920
Speaker 1: who you're messaging with, nobody can see that message except

1677
01:20:50,920 --> 01:20:54,240
Speaker 1: for you and the receiving party. No one can intercept it.

1678
01:20:54,600 --> 01:20:57,240
Speaker 1: No one can read it, not even meta, not your phone,

1679
01:20:57,560 --> 01:21:00,240
Speaker 1: not the other person's phone. In outside app, they can't

1680
01:21:00,240 --> 01:21:04,000
Speaker 1: tap into that. So that's why people like WhatsApp. All right,

1681
01:21:04,040 --> 01:21:06,720
Speaker 1: eighty eight rich one O one eighty eight seven four

1682
01:21:06,720 --> 01:21:09,479
Speaker 1: to two four one zero one. But once again, if

1683
01:21:09,520 --> 01:21:12,720
Speaker 1: you're using WhatsApp, go into your settings and make sure

1684
01:21:12,760 --> 01:21:14,880
Speaker 1: you have your chat backup set up the way you

1685
01:21:14,920 --> 01:21:17,439
Speaker 1: want it, Otherwise you're gonna lose those messages when you

1686
01:21:17,439 --> 01:21:19,439
Speaker 1: switch to you in your device. All right, coming up,

1687
01:21:19,439 --> 01:21:22,080
Speaker 1: we'll tell you how Spotify is adding a better audio

1688
01:21:22,120 --> 01:21:25,360
Speaker 1: and how Gmail is helping you track your packages.

1689
01:21:28,960 --> 01:21:31,920
Speaker 2: Let's go to Steve in Lake Forrest. You're on with Rich?

1690
01:21:32,479 --> 01:21:33,479
Speaker 13: Hey, Rich, how you doing?

1691
01:21:33,720 --> 01:21:35,280
Speaker 2: I'm doing? Well, what's up?

1692
01:21:35,960 --> 01:21:41,080
Speaker 13: So I shoot video for a vertive prey rescue group

1693
01:21:42,040 --> 01:21:48,240
Speaker 13: and so we rehabilitate hawks and falcons and ls birds

1694
01:21:48,320 --> 01:21:50,799
Speaker 13: like that, and then we release them back into the wild.

1695
01:21:50,920 --> 01:21:56,519
Speaker 13: So I'm using IPO sixteen pro with it's got a

1696
01:21:56,560 --> 01:22:03,400
Speaker 13: five XU zoom on it. But as the bird flies away, yeah,

1697
01:22:03,520 --> 01:22:07,120
Speaker 13: not able to track it for very long. So I

1698
01:22:07,200 --> 01:22:11,320
Speaker 13: was just wondering, is there any thing on the Internet,

1699
01:22:11,760 --> 01:22:16,640
Speaker 13: as far as artificial intelligence goes, that could follow the

1700
01:22:16,680 --> 01:22:19,439
Speaker 13: bird pass the limitations of the camera.

1701
01:22:20,160 --> 01:22:22,080
Speaker 2: Hmm, that's a good question.

1702
01:22:22,600 --> 01:22:25,639
Speaker 1: I mean, the problem with that is that birds are

1703
01:22:25,680 --> 01:22:29,960
Speaker 1: flying pretty fast and pretty far, very quickly, and so

1704
01:22:30,240 --> 01:22:32,880
Speaker 1: unless you had some sort of tracker on that bird

1705
01:22:32,920 --> 01:22:35,400
Speaker 1: that would relay to the camera like to track it,

1706
01:22:35,960 --> 01:22:39,559
Speaker 1: that's going to be really tough. How far How long

1707
01:22:39,640 --> 01:22:43,439
Speaker 1: are you shooting these birds for like with this phone, Well, from.

1708
01:22:43,240 --> 01:22:47,000
Speaker 13: The moment they get released to the moment they're out

1709
01:22:47,000 --> 01:22:50,960
Speaker 13: of sight. It varies, but it could be anywhere from

1710
01:22:52,120 --> 01:22:56,080
Speaker 13: seven eight seconds to maybe twenty thirty seconds. If the

1711
01:22:56,080 --> 01:23:01,200
Speaker 13: bird decides to fly up and write thermals or something

1712
01:23:01,280 --> 01:23:04,439
Speaker 13: like that. You can you can track a little bit longer.

1713
01:23:05,240 --> 01:23:07,680
Speaker 1: Well, I mean look the new the latest phones. I

1714
01:23:07,680 --> 01:23:10,320
Speaker 1: mean you've got the zoom on, you know. And the

1715
01:23:10,320 --> 01:23:12,960
Speaker 1: problem is, once you get really to the to far zoom,

1716
01:23:13,520 --> 01:23:15,960
Speaker 1: it's really tough to keep that bird in the frame.

1717
01:23:16,520 --> 01:23:19,600
Speaker 1: So it's not like it's not gonna be easy to

1718
01:23:19,640 --> 01:23:22,240
Speaker 1: do that. So no matter what you're at, you said

1719
01:23:22,240 --> 01:23:27,400
Speaker 1: you're on the iPhone fifteen, you said sixteen, okay, sixteen pro,

1720
01:23:27,520 --> 01:23:31,960
Speaker 1: So you're talking your maximum zoom on that is five times, right,

1721
01:23:32,520 --> 01:23:35,439
Speaker 1: I mean optical. If you want to go digital, you

1722
01:23:35,439 --> 01:23:37,479
Speaker 1: can go up to twenty five times on that.

1723
01:23:38,360 --> 01:23:40,160
Speaker 13: You know. I just got to sixteen growth, so I

1724
01:23:40,160 --> 01:23:41,240
Speaker 13: haven't tried to do that yet.

1725
01:23:41,240 --> 01:23:43,200
Speaker 1: Actually, you know what, let me look because the I'm

1726
01:23:43,200 --> 01:23:46,920
Speaker 1: gonna look on this one, okay, oh okay, yeah, you're not. No,

1727
01:23:47,040 --> 01:23:49,559
Speaker 1: you're not gonna be able to go up as far

1728
01:23:49,800 --> 01:23:53,160
Speaker 1: with the with the video camera. Yeah, because the photo

1729
01:23:53,240 --> 01:23:56,280
Speaker 1: you can go up to a higher zoom range than

1730
01:23:56,320 --> 01:23:59,280
Speaker 1: the video and I'm looking at the pixel here, let's

1731
01:23:59,280 --> 01:24:01,680
Speaker 1: see where they go up. On video you can go

1732
01:24:01,760 --> 01:24:04,639
Speaker 1: up to twenty x zoom. So it really and then

1733
01:24:05,120 --> 01:24:08,320
Speaker 1: I don't have the Samsung with me today. But the Samsung,

1734
01:24:08,360 --> 01:24:10,280
Speaker 1: you know, has one hundred times zoom on the on

1735
01:24:10,360 --> 01:24:13,960
Speaker 1: the camera. I mean, look, I think that the bottom line,

1736
01:24:14,200 --> 01:24:16,360
Speaker 1: if you're gonna go, if you're gonna stick with the iPhone,

1737
01:24:16,800 --> 01:24:18,680
Speaker 1: I think that the new iPhone is gonna give you

1738
01:24:19,000 --> 01:24:23,599
Speaker 1: more zoom because it's got a longer range lens. I guess,

1739
01:24:23,960 --> 01:24:26,120
Speaker 1: so you're gonna probably get a higher zoom rate on

1740
01:24:26,160 --> 01:24:28,559
Speaker 1: the video there. The problem is keeping the bird in

1741
01:24:28,560 --> 01:24:30,639
Speaker 1: the picture, I think is going to be the biggest challenge,

1742
01:24:30,800 --> 01:24:34,479
Speaker 1: especially at the distance that you're doing that. When it

1743
01:24:34,520 --> 01:24:37,720
Speaker 1: comes to AI, if you're talking about AI photos, then

1744
01:24:37,760 --> 01:24:40,639
Speaker 1: the pixel would be the best because the pixel can

1745
01:24:40,680 --> 01:24:44,680
Speaker 1: take a photo even at a hundred times and do

1746
01:24:44,760 --> 01:24:48,040
Speaker 1: what's called AI it's called super red zoom, and it's

1747
01:24:48,120 --> 01:24:51,320
Speaker 1: just incredible. It will take that picture and just polish

1748
01:24:51,439 --> 01:24:53,880
Speaker 1: it with AI and you won't believe how good it looks.

1749
01:24:54,320 --> 01:24:56,679
Speaker 1: You should see if anyone around you has the Pixel

1750
01:24:56,720 --> 01:24:58,960
Speaker 1: ten pro and ask them to take a picture of

1751
01:24:58,960 --> 01:25:01,920
Speaker 1: these birds from far away, and it's quite impressive what

1752
01:25:01,960 --> 01:25:02,439
Speaker 1: it can do.

1753
01:25:02,960 --> 01:25:04,200
Speaker 2: But that's not the video camera.

1754
01:25:05,160 --> 01:25:08,480
Speaker 1: But the pixel does have a feature called video Boost,

1755
01:25:08,760 --> 01:25:11,920
Speaker 1: which could work in this situation because video boost will

1756
01:25:12,000 --> 01:25:15,960
Speaker 1: kind of stabilize your video and enhance the color, so

1757
01:25:16,000 --> 01:25:19,320
Speaker 1: that could work. But overall, I think when it comes

1758
01:25:19,320 --> 01:25:22,439
Speaker 1: to video on a smartphone, the iPhones do have the

1759
01:25:22,479 --> 01:25:25,759
Speaker 1: best video. So I think for like everyday use and ease,

1760
01:25:25,800 --> 01:25:27,679
Speaker 1: I think the iPhone's still going to be your best bet.

1761
01:25:28,000 --> 01:25:31,760
Speaker 1: You could probably get slightly better zoom out of the

1762
01:25:31,760 --> 01:25:34,080
Speaker 1: new iPhone seventeen than you can out of the sixteen.

1763
01:25:34,160 --> 01:25:36,000
Speaker 1: So if you want to try for that when it

1764
01:25:36,000 --> 01:25:38,200
Speaker 1: comes out, I don't have the exact numbers right now

1765
01:25:38,240 --> 01:25:44,439
Speaker 1: because there's yeah, I gotta look that up, but that's

1766
01:25:44,479 --> 01:25:46,160
Speaker 1: probably your best bet. But I don't think there's any

1767
01:25:46,200 --> 01:25:49,080
Speaker 1: AI happening there. There's not really any AI that's going

1768
01:25:49,160 --> 01:25:51,400
Speaker 1: to enhance it. And then if you go with like

1769
01:25:51,439 --> 01:25:54,040
Speaker 1: a standard camera, you know, like a camera on a tripod,

1770
01:25:54,520 --> 01:25:56,400
Speaker 1: there are some cameras that you can get that might

1771
01:25:56,400 --> 01:25:59,040
Speaker 1: be better, but it's just gonna be It depends what

1772
01:25:59,080 --> 01:26:00,720
Speaker 1: you're trying to do. But you know, you can get

1773
01:26:00,760 --> 01:26:02,880
Speaker 1: a long lens, you can get zoom, you can you know,

1774
01:26:02,960 --> 01:26:04,479
Speaker 1: do all that stuff, but that's going to get you

1775
01:26:04,840 --> 01:26:07,719
Speaker 1: into the thousands of dollars when you talk about that equipment.

1776
01:26:07,840 --> 01:26:10,640
Speaker 1: So Steve I wish there was an easy answer for you.

1777
01:26:10,680 --> 01:26:12,720
Speaker 1: But I love what you're doing for sure. I think

1778
01:26:12,720 --> 01:26:15,000
Speaker 1: it sounds awesome and I'd love to I'd love to

1779
01:26:15,000 --> 01:26:17,439
Speaker 1: come out there at the Pixel ten. Email me maybe

1780
01:26:17,439 --> 01:26:18,880
Speaker 1: I can come out and take some pictures. That'd be

1781
01:26:18,960 --> 01:26:22,280
Speaker 1: kind of fun to take some pictures. I'm always testing cameras,

1782
01:26:22,320 --> 01:26:24,160
Speaker 1: you know, so maybe I should come out there and

1783
01:26:24,439 --> 01:26:26,000
Speaker 1: test some of these cameras that I've got and we

1784
01:26:26,040 --> 01:26:27,840
Speaker 1: can see what they look like. Let's let's do that.

1785
01:26:27,920 --> 01:26:31,719
Speaker 1: Email me at rich on tech just hello at richontech

1786
01:26:31,760 --> 01:26:35,280
Speaker 1: dot TV. Thanks for the call today. Appreciate it. Gmail

1787
01:26:36,320 --> 01:26:39,440
Speaker 1: is adding a new feature to help you track your packages.

1788
01:26:40,160 --> 01:26:42,720
Speaker 1: So this is a new purchase tracking view. It takes

1789
01:26:42,760 --> 01:26:45,000
Speaker 1: all your receipts and delivery updates and puts them into

1790
01:26:45,040 --> 01:26:48,439
Speaker 1: one simple list. It'll still show those packages that are

1791
01:26:48,520 --> 01:26:50,760
Speaker 1: arriving with within twenty four hours at the top of

1792
01:26:50,800 --> 01:26:53,559
Speaker 1: your inbox. I personally don't really care for that feature,

1793
01:26:53,600 --> 01:26:55,920
Speaker 1: but this is in the left hand menu. It's not

1794
01:26:55,960 --> 01:26:58,439
Speaker 1: there just yet perhaps, but if you go to your

1795
01:26:58,600 --> 01:27:02,760
Speaker 1: Gmail left hand menu, you'll see it'll say purchases and

1796
01:27:02,800 --> 01:27:04,559
Speaker 1: you can see all your purchases in one place.

1797
01:27:04,960 --> 01:27:07,080
Speaker 2: Coming up we're going to talk travel insurance and how

1798
01:27:07,160 --> 01:27:08,120
Speaker 2: AI is changing that.

1799
01:27:13,040 --> 01:27:16,800
Speaker 1: If you have Spotify, they are adding lossless audio. Yeah,

1800
01:27:16,800 --> 01:27:18,720
Speaker 1: this is something that's been on the works for a

1801
01:27:18,760 --> 01:27:21,680
Speaker 1: long time, so it's rolling out now. You will know

1802
01:27:21,680 --> 01:27:25,160
Speaker 1: when you have it if you're a premium subscriber of Spotify.

1803
01:27:25,800 --> 01:27:29,599
Speaker 1: Lossless basically means it higher audio quality, So it's gonna

1804
01:27:29,600 --> 01:27:33,640
Speaker 1: stream up to twenty four bit forty four flack. I

1805
01:27:33,640 --> 01:27:35,320
Speaker 1: don't even know how you say this, kill a Hurtz

1806
01:27:36,520 --> 01:27:39,080
Speaker 1: higher quality than the standard, not the highest on the market.

1807
01:27:39,120 --> 01:27:42,920
Speaker 1: But here's the deal. Bluetooth can't handle lossless audio in

1808
01:27:43,120 --> 01:27:45,000
Speaker 1: for the most part, so you're gonna have to have

1809
01:27:45,040 --> 01:27:48,320
Speaker 1: wired headphones or use speakers. So it's like all these

1810
01:27:48,320 --> 01:27:50,080
Speaker 1: people have been waiting for this, but you're not even

1811
01:27:50,040 --> 01:27:51,880
Speaker 1: be able to hear the difference on your on your

1812
01:27:51,920 --> 01:27:57,360
Speaker 1: Bluetooth earbuts, Apple Music, Amazon Title, they all have better

1813
01:27:57,560 --> 01:28:00,120
Speaker 1: audio quality than Spotify up to twenty four bit at

1814
01:28:00,880 --> 01:28:02,280
Speaker 1: kill Hurtz Deezer.

1815
01:28:03,040 --> 01:28:04,519
Speaker 2: Deezer is a little bit lower.

1816
01:28:05,080 --> 01:28:08,519
Speaker 1: Spotify does not support spatial audio, Apple does.

1817
01:28:08,560 --> 01:28:09,360
Speaker 2: Amazon does.

1818
01:28:10,120 --> 01:28:13,280
Speaker 1: Premium users will see a lossless indicator in now playing

1819
01:28:13,320 --> 01:28:15,920
Speaker 1: when you have it enabled. It's rolling out gradually. You'll

1820
01:28:15,920 --> 01:28:18,599
Speaker 1: get a notification once it's available in your app. If

1821
01:28:18,640 --> 01:28:20,000
Speaker 1: you want to turn it on, you can go to

1822
01:28:20,040 --> 01:28:25,360
Speaker 1: your profile icon settings in Privacy media quality and you

1823
01:28:25,360 --> 01:28:26,479
Speaker 1: can decide where you want.

1824
01:28:26,320 --> 01:28:27,759
Speaker 2: To enable lossless audio.

1825
01:28:27,800 --> 01:28:29,600
Speaker 1: I'll enable it even though I can't listen to it

1826
01:28:29,600 --> 01:28:31,960
Speaker 1: for the most part, but hey, I want the highest quality,

1827
01:28:32,560 --> 01:28:32,960
Speaker 1: all right?

1828
01:28:33,320 --> 01:28:33,800
Speaker 2: Joining me now?

1829
01:28:33,840 --> 01:28:37,200
Speaker 1: I thought this was an interesting conversation because I've I've

1830
01:28:37,240 --> 01:28:41,360
Speaker 1: purchased travel insurance in the past. It's a pretty straightforward process.

1831
01:28:41,400 --> 01:28:43,360
Speaker 1: Hopefully you never have to use it, but it's good

1832
01:28:43,360 --> 01:28:46,960
Speaker 1: to have. Daniel Green is with FAY Travel Insurance, the

1833
01:28:47,000 --> 01:28:51,280
Speaker 1: website with Fay dot com, and they're sort of bringing

1834
01:28:51,320 --> 01:28:54,400
Speaker 1: travel insurance into the modern world. Daniel, did I get

1835
01:28:54,439 --> 01:28:54,760
Speaker 1: that right?

1836
01:28:55,640 --> 01:28:57,559
Speaker 3: Absolutely? Rich, Thanks very much for having me.

1837
01:28:57,800 --> 01:29:01,200
Speaker 1: So, you know, travel insurance and some people think maybe

1838
01:29:01,200 --> 01:29:03,599
Speaker 1: their credit card has it, maybe they don't need it.

1839
01:29:04,320 --> 01:29:07,479
Speaker 2: What is you know, when do you need travel insurance?

1840
01:29:07,520 --> 01:29:07,960
Speaker 2: Number one?

1841
01:29:09,760 --> 01:29:12,160
Speaker 14: So, I think there are three times when people need

1842
01:29:12,200 --> 01:29:16,280
Speaker 14: travel insurance. The most and the first, which we think

1843
01:29:16,320 --> 01:29:19,040
Speaker 14: about all the time, is what happens if you get

1844
01:29:19,080 --> 01:29:21,200
Speaker 14: sick on a trip. But I think one of the

1845
01:29:21,200 --> 01:29:23,880
Speaker 14: consequences that a lot of people don't think about is

1846
01:29:24,360 --> 01:29:25,439
Speaker 14: what if you get sick and.

1847
01:29:25,400 --> 01:29:26,439
Speaker 3: Then you need to get home.

1848
01:29:26,960 --> 01:29:30,200
Speaker 14: Sometimes traveling back with a broken leg means that that

1849
01:29:30,400 --> 01:29:33,360
Speaker 14: economy class flight or that Spirit Airlines ticket might not

1850
01:29:33,400 --> 01:29:35,960
Speaker 14: be enough to get you back. And sometimes people find

1851
01:29:36,000 --> 01:29:38,960
Speaker 14: themselves in scenarios where they actually need a flying air

1852
01:29:39,000 --> 01:29:41,240
Speaker 14: ambulance to get you home, and those things can run

1853
01:29:41,240 --> 01:29:44,240
Speaker 14: into the hundreds of thousands of dollars really quickly.

1854
01:29:44,320 --> 01:29:47,800
Speaker 3: So that's the first category. The second category is you

1855
01:29:47,920 --> 01:29:49,280
Speaker 3: land at an airport.

1856
01:29:48,880 --> 01:29:51,719
Speaker 14: And your bags. Don't It happens to you all the time.

1857
01:29:52,320 --> 01:29:55,000
Speaker 14: I think one of the biggest things people don't think

1858
01:29:55,040 --> 01:29:57,640
Speaker 14: about is the best thing that you can get at

1859
01:29:57,680 --> 01:30:00,640
Speaker 14: that point in time is not necessarily my back for

1860
01:30:00,720 --> 01:30:03,519
Speaker 14: all of your stuff that can happen in time. It's

1861
01:30:03,640 --> 01:30:05,719
Speaker 14: just a few hundred dollars so that you can run

1862
01:30:05,800 --> 01:30:09,280
Speaker 14: to even a walmart, get a toothbrush, change of clothes,

1863
01:30:09,320 --> 01:30:12,439
Speaker 14: something to look after you until everything else arrives.

1864
01:30:12,960 --> 01:30:16,760
Speaker 3: And the third category is all the little things.

1865
01:30:17,080 --> 01:30:19,280
Speaker 14: All the big things that prevent you from going on

1866
01:30:19,320 --> 01:30:22,120
Speaker 14: your trip in the first place. In this day and

1867
01:30:22,200 --> 01:30:26,160
Speaker 14: age and with inflation, some of these vacations are costing

1868
01:30:26,680 --> 01:30:29,160
Speaker 14: a small fortune. People are saving up, people are putting

1869
01:30:29,160 --> 01:30:32,439
Speaker 14: real money into them, and if something goes wrong at

1870
01:30:32,439 --> 01:30:36,439
Speaker 14: the last minute before you're supposed to travel, most providers

1871
01:30:36,479 --> 01:30:39,040
Speaker 14: won't give you money back. Airlines are saying no refunds

1872
01:30:39,080 --> 01:30:41,400
Speaker 14: if you're the one choosing not to travel. Funny how

1873
01:30:41,400 --> 01:30:44,200
Speaker 14: it works the other way around and having insurance step

1874
01:30:44,200 --> 01:30:47,599
Speaker 14: in and make you whole really can protect that investment

1875
01:30:47,640 --> 01:30:49,160
Speaker 14: you've made in that trip of that vacation.

1876
01:30:50,080 --> 01:30:53,680
Speaker 1: So I've purchased travel insurance once before I did an

1877
01:30:53,720 --> 01:30:57,320
Speaker 1: international trip to Japan and they said you should probably

1878
01:30:57,320 --> 01:31:00,120
Speaker 1: get travel insurance. It was a pretty straightforward process and

1879
01:31:00,160 --> 01:31:02,160
Speaker 1: it was a lot less expensive than I thought it

1880
01:31:02,280 --> 01:31:05,479
Speaker 1: was or would be. So how are you different? Like

1881
01:31:05,520 --> 01:31:07,599
Speaker 1: what is Faye doing? That's differently? I know you guys

1882
01:31:07,600 --> 01:31:10,680
Speaker 1: have an app. What's different than sort of the traditional

1883
01:31:10,760 --> 01:31:12,879
Speaker 1: go online and find travel insurance.

1884
01:31:13,680 --> 01:31:15,960
Speaker 3: So firstly, you can buy it through our app. You

1885
01:31:16,000 --> 01:31:17,520
Speaker 3: can also buy it through our website.

1886
01:31:18,000 --> 01:31:20,559
Speaker 14: I think a lot of people make the mistake of

1887
01:31:20,640 --> 01:31:23,759
Speaker 14: either assuming that they have travel insurance via their credit

1888
01:31:23,760 --> 01:31:26,880
Speaker 14: card but not actually looking at what that means, or

1889
01:31:26,960 --> 01:31:29,280
Speaker 14: checking a box at the end of the purchase process

1890
01:31:29,439 --> 01:31:33,200
Speaker 14: on airline website. Sometimes that only covers the airline ticket

1891
01:31:33,240 --> 01:31:36,320
Speaker 14: and not all the other things that can happen. But

1892
01:31:36,640 --> 01:31:38,679
Speaker 14: Fay tries to do two things to make your life

1893
01:31:38,920 --> 01:31:43,000
Speaker 14: significantly better. The first is we provide value whether you

1894
01:31:43,160 --> 01:31:45,960
Speaker 14: do or don't have a claim. As soon as you've

1895
01:31:45,960 --> 01:31:48,479
Speaker 14: purchased insurance with us, we give you the option to

1896
01:31:48,640 --> 01:31:51,880
Speaker 14: set up a virtual credit card in Apple Pay or

1897
01:31:51,920 --> 01:31:54,400
Speaker 14: Google Pay so that we're able to either send you

1898
01:31:54,439 --> 01:31:56,559
Speaker 14: money on your trip or even pay for things on

1899
01:31:56,600 --> 01:31:59,719
Speaker 14: your behalf. You have a claim, we use the opportune

1900
01:31:59,720 --> 01:32:02,400
Speaker 14: to start tracking your flights and putting information in about

1901
01:32:02,439 --> 01:32:02,960
Speaker 14: your travel.

1902
01:32:03,040 --> 01:32:04,040
Speaker 3: And one of the best.

1903
01:32:03,880 --> 01:32:06,120
Speaker 14: Things we can do there is we can reach out

1904
01:32:06,120 --> 01:32:07,599
Speaker 14: and tell you have a claim before you.

1905
01:32:07,560 --> 01:32:08,120
Speaker 3: Know about it.

1906
01:32:08,200 --> 01:32:11,320
Speaker 14: Oh wow, we detect that your flight is significantly delayed

1907
01:32:11,400 --> 01:32:12,080
Speaker 14: or canceled.

1908
01:32:12,640 --> 01:32:14,240
Speaker 3: Obviously terms and conditions apply.

1909
01:32:14,720 --> 01:32:17,320
Speaker 14: We can be proactive in trying to get you back

1910
01:32:17,360 --> 01:32:21,200
Speaker 14: on track and getting money out to you.

1911
01:32:20,240 --> 01:32:22,760
Speaker 3: Pretty quickly, and I think that makes a huge.

1912
01:32:22,520 --> 01:32:27,160
Speaker 14: Difference than having a PDF somewhere in your inbox, trying

1913
01:32:27,200 --> 01:32:29,559
Speaker 14: to remember who you brought insurance from when you get

1914
01:32:29,560 --> 01:32:33,040
Speaker 14: home and looking for all the receipts. We're all traveling

1915
01:32:33,080 --> 01:32:37,000
Speaker 14: with our phones, we're using it every day of our travel.

1916
01:32:37,560 --> 01:32:39,719
Speaker 3: Being able to already have your.

1917
01:32:39,600 --> 01:32:41,960
Speaker 14: Phone in hand and take care of the insurance in

1918
01:32:42,000 --> 01:32:43,719
Speaker 14: the moment where you need it makes.

1919
01:32:43,560 --> 01:32:46,559
Speaker 3: A huge difference to your peace of mind and your time.

1920
01:32:47,520 --> 01:32:50,880
Speaker 1: So you're really you're positioning almost as like a travel companion.

1921
01:32:50,880 --> 01:32:53,240
Speaker 1: You don't want someone to just like you said, buy

1922
01:32:53,280 --> 01:32:55,240
Speaker 1: this file it away and if you ever need it,

1923
01:32:55,280 --> 01:32:57,640
Speaker 1: look again. You're saying like, hey, get this app on

1924
01:32:57,680 --> 01:33:01,120
Speaker 1: your phone now, and it's your travel companion. Not only

1925
01:33:01,160 --> 01:33:02,680
Speaker 1: are you going to get your insurance through here, but

1926
01:33:02,720 --> 01:33:04,280
Speaker 1: you're also going to be able to track your flights.

1927
01:33:04,360 --> 01:33:06,880
Speaker 1: You can get these reimbursements. Like you said, I love

1928
01:33:06,920 --> 01:33:09,320
Speaker 1: the idea that you can add this card to your

1929
01:33:09,400 --> 01:33:12,360
Speaker 1: Apple paste, that you can send that information or that

1930
01:33:12,920 --> 01:33:15,160
Speaker 1: I guess reimbursement claim money instantly.

1931
01:33:15,920 --> 01:33:18,080
Speaker 2: Is that done? Has that been done before?

1932
01:33:19,360 --> 01:33:19,479
Speaker 3: So?

1933
01:33:19,600 --> 01:33:22,599
Speaker 14: I do think some of these concepts have been around

1934
01:33:22,600 --> 01:33:26,360
Speaker 14: for a while outside of the United States, but in

1935
01:33:26,439 --> 01:33:30,480
Speaker 14: America we've gotten used to for far too long sax machines,

1936
01:33:30,680 --> 01:33:31,240
Speaker 14: checks in the.

1937
01:33:31,200 --> 01:33:35,360
Speaker 3: Mail, and really old school ways of doing business.

1938
01:33:35,600 --> 01:33:37,360
Speaker 14: And I think we're one of the first to make

1939
01:33:37,439 --> 01:33:41,439
Speaker 14: this technology that is a part of our everyday life

1940
01:33:41,439 --> 01:33:44,080
Speaker 14: in almost every other aspect, So why can't it be

1941
01:33:44,120 --> 01:33:44,960
Speaker 14: part of our insurance?

1942
01:33:45,560 --> 01:33:48,000
Speaker 1: And what kind of stuff does travel insurance cover? I

1943
01:33:48,040 --> 01:33:51,160
Speaker 1: mean you mentioned like you know, medical this and that,

1944
01:33:51,280 --> 01:33:54,200
Speaker 1: like what you know? Do I need this for domestic

1945
01:33:54,280 --> 01:33:54,640
Speaker 1: do I not?

1946
01:33:55,760 --> 01:33:57,200
Speaker 3: So I think it's a good idea to have it

1947
01:33:57,240 --> 01:33:58,120
Speaker 3: whenever you travel.

1948
01:33:58,320 --> 01:34:01,200
Speaker 14: I think even when we talk about Medica all most

1949
01:34:01,280 --> 01:34:04,960
Speaker 14: people have health insurance that the minute they get out

1950
01:34:04,960 --> 01:34:09,040
Speaker 14: of state, there's all of a sudden copays, out of network, fees,

1951
01:34:09,120 --> 01:34:11,439
Speaker 14: other things, and travel insurance can help bridge that gap.

1952
01:34:12,520 --> 01:34:15,839
Speaker 14: But really there's three categories which we spoke about before.

1953
01:34:16,439 --> 01:34:18,599
Speaker 3: There's your health, there's.

1954
01:34:18,400 --> 01:34:21,360
Speaker 14: Your stuff, and there's the investment you made in the

1955
01:34:21,400 --> 01:34:24,439
Speaker 14: trip in the first place. And I think one of

1956
01:34:24,479 --> 01:34:27,600
Speaker 14: the additional benefits that a lot of people don't realize

1957
01:34:27,640 --> 01:34:30,920
Speaker 14: can be found in travel insurance is many policies and

1958
01:34:30,960 --> 01:34:33,800
Speaker 14: many states allow for the idea of trip in convenience

1959
01:34:33,880 --> 01:34:38,679
Speaker 14: or traveling convenience payments, and those are situations where something

1960
01:34:38,680 --> 01:34:41,640
Speaker 14: out of your control has gone wrong and you'll just

1961
01:34:41,680 --> 01:34:43,519
Speaker 14: receive a little bit of money to make it better

1962
01:34:43,640 --> 01:34:47,439
Speaker 14: without necessarily needing any additional receipts. So a lot of

1963
01:34:47,479 --> 01:34:50,280
Speaker 14: insurance works that you need to pay for things and

1964
01:34:50,320 --> 01:34:53,000
Speaker 14: then get the money claimed back. Or we can approve

1965
01:34:53,080 --> 01:34:55,280
Speaker 14: certain categories of things that you can spend money on,

1966
01:34:55,400 --> 01:34:59,040
Speaker 14: will pay for them with traveling convenience. If your flight

1967
01:34:59,160 --> 01:35:01,120
Speaker 14: is delayed for a certain number of hours depending on

1968
01:35:01,120 --> 01:35:03,559
Speaker 14: the state, you might just receive two hundred dollars sent

1969
01:35:03,640 --> 01:35:07,439
Speaker 14: straight to your to that Fay credit card that you

1970
01:35:07,479 --> 01:35:10,120
Speaker 14: can spend on anything you want at the airport, just

1971
01:35:10,160 --> 01:35:12,799
Speaker 14: to take the thing out of how things have gone.

1972
01:35:12,640 --> 01:35:13,280
Speaker 3: Wrong in your day.

1973
01:35:13,720 --> 01:35:15,080
Speaker 1: Yeah, I mean, the reason I brought you on the

1974
01:35:15,080 --> 01:35:17,000
Speaker 1: show is because I like when things are done in

1975
01:35:17,000 --> 01:35:19,559
Speaker 1: a modern way. And I'm looking at the app and

1976
01:35:19,600 --> 01:35:22,240
Speaker 1: it just it seems like it's a it's much more

1977
01:35:22,360 --> 01:35:25,680
Speaker 1: modern than the system that I use to purchase my insurance,

1978
01:35:25,720 --> 01:35:28,560
Speaker 1: which this this is what I like. This is the

1979
01:35:28,640 --> 01:35:30,240
Speaker 1: kind of stuff that I like, where it's all done

1980
01:35:30,240 --> 01:35:32,120
Speaker 1: in the app. It looks like you can place your

1981
01:35:32,160 --> 01:35:34,679
Speaker 1: claims through the app, you can chat through the app,

1982
01:35:34,880 --> 01:35:38,320
Speaker 1: and I even noticed you you offer e sims as well.

1983
01:35:38,520 --> 01:35:40,800
Speaker 3: So it's good for it's good for us, and it's

1984
01:35:40,800 --> 01:35:42,000
Speaker 3: good for you as the customer.

1985
01:35:42,200 --> 01:35:46,679
Speaker 14: So by by having connectivity, if something goes wrong, we'd

1986
01:35:46,760 --> 01:35:49,559
Speaker 14: much rather be the ones to help you get on

1987
01:35:49,600 --> 01:35:51,280
Speaker 14: your way and take care of you in the moment,

1988
01:35:51,400 --> 01:35:55,320
Speaker 14: not find out, let's say, three weeks after you get home,

1989
01:35:55,400 --> 01:35:56,800
Speaker 14: that you face the calamity.

1990
01:35:57,080 --> 01:35:58,760
Speaker 3: It's much easier to say, how can we help?

1991
01:35:58,840 --> 01:35:59,000
Speaker 6: Then?

1992
01:35:59,240 --> 01:36:02,960
Speaker 14: Oh no, that's terrible. And the SIMS is part of that.

1993
01:36:03,000 --> 01:36:04,960
Speaker 14: There are so many little things you need along the

1994
01:36:05,000 --> 01:36:07,320
Speaker 14: way just to be connected to the internet. We take

1995
01:36:07,360 --> 01:36:11,080
Speaker 14: it for granted, but not everyone's phone providers offer it,

1996
01:36:11,120 --> 01:36:14,160
Speaker 14: and some of them that do, they're charging you outrageous

1997
01:36:14,160 --> 01:36:16,679
Speaker 14: amounts of money per day and it just doesn't make sense.

1998
01:36:17,000 --> 01:36:19,240
Speaker 1: Yeah, and they are pretty easy nowadays to set up.

1999
01:36:19,240 --> 01:36:22,559
Speaker 1: When they work, they're amazing. I mean, in pretty much nowadays,

2000
01:36:22,560 --> 01:36:24,639
Speaker 1: it's like a no brainer. They work really well most

2001
01:36:24,680 --> 01:36:25,120
Speaker 1: of the time.

2002
01:36:25,280 --> 01:36:25,559
Speaker 2: All right.

2003
01:36:25,600 --> 01:36:29,559
Speaker 1: The website is with Faye dot com with Faye dot com.

2004
01:36:30,320 --> 01:36:32,520
Speaker 1: Daniel Green, thanks so much for joining.

2005
01:36:32,240 --> 01:36:34,720
Speaker 3: Me today, Rich Thank you very much for having me.

2006
01:36:34,920 --> 01:36:37,840
Speaker 2: Really appreciate it. Bookmark that download the app.

2007
01:36:38,080 --> 01:36:40,160
Speaker 1: I'm gonna use it for my next journey, that's for sure,

2008
01:36:40,200 --> 01:36:44,040
Speaker 1: because I did feel more secure when I had my

2009
01:36:44,160 --> 01:36:47,120
Speaker 1: travel insurance, especially on an international trip. I mean, you know,

2010
01:36:47,200 --> 01:36:49,719
Speaker 1: you just you think about, like, hold on, what happens

2011
01:36:49,760 --> 01:36:51,519
Speaker 1: if I get sick? Here what happens if I need

2012
01:36:51,560 --> 01:36:53,760
Speaker 1: to get home fast. I mean, this is the kind

2013
01:36:53,760 --> 01:36:55,880
Speaker 1: of stuff where this stuff will kick in and it

2014
01:36:55,960 --> 01:36:57,880
Speaker 1: really help you out. So I'll put a link on

2015
01:36:57,920 --> 01:37:02,439
Speaker 1: the website. Rich On Tech TV. All right, coming up?

2016
01:37:02,479 --> 01:37:04,160
Speaker 1: Are we Is it already the end of the show?

2017
01:37:04,200 --> 01:37:05,800
Speaker 1: Oh my gosh. All right, I'm gonna tell you how

2018
01:37:06,600 --> 01:37:09,920
Speaker 1: my favorite frame is actually the first to earn a

2019
01:37:10,040 --> 01:37:11,520
Speaker 1: calm TECHT certification.

2020
01:37:12,120 --> 01:37:13,799
Speaker 2: I'll tell you about Pixel why it's.

2021
01:37:13,680 --> 01:37:18,600
Speaker 1: The it's got a new fastest growing premium smartphone. And

2022
01:37:18,760 --> 01:37:21,200
Speaker 1: we'll get to the feedbag right here on rich On Tech.

2023
01:37:24,800 --> 01:37:27,840
Speaker 1: A couple stories to get to before the feedbag, which

2024
01:37:27,880 --> 01:37:29,800
Speaker 1: is overflowing this week. I don't know if I can

2025
01:37:29,840 --> 01:37:32,120
Speaker 1: get to all of it, but we will try. Or

2026
01:37:32,439 --> 01:37:35,080
Speaker 1: this is my favorite digital frame. I just put one

2027
01:37:35,080 --> 01:37:37,000
Speaker 1: of these in my living room and it is I

2028
01:37:37,040 --> 01:37:39,759
Speaker 1: love it. I just love it. It's a digital frame.

2029
01:37:40,080 --> 01:37:44,080
Speaker 1: It looks beautiful and you send photos from your phone

2030
01:37:44,120 --> 01:37:46,880
Speaker 1: to the frame. But if you link up friends and family,

2031
01:37:46,920 --> 01:37:49,599
Speaker 1: they can also send photos to that frame. So it's

2032
01:37:49,640 --> 01:37:52,960
Speaker 1: all Wi Fi and it's great. I'm not kidding. Just

2033
01:37:53,040 --> 01:37:55,440
Speaker 1: keep an eye on these frames. This is the absolute

2034
01:37:55,560 --> 01:37:58,160
Speaker 1: best gift you can gift. You can give anyone, especially

2035
01:37:58,200 --> 01:38:00,599
Speaker 1: a loved one. So if you have friends or family

2036
01:38:01,080 --> 01:38:03,320
Speaker 1: across the miles, you can send a photo of your

2037
01:38:03,439 --> 01:38:05,400
Speaker 1: kids from your phone to their frame.

2038
01:38:05,439 --> 01:38:08,200
Speaker 2: It'll show up. It's pretty amazing. Anyway, I tell you this.

2039
01:38:08,160 --> 01:38:12,479
Speaker 1: Because they now have it's calm Tech certified, which means

2040
01:38:12,479 --> 01:38:15,760
Speaker 1: the frames you know, enhance your daily life without overwhelming it.

2041
01:38:16,120 --> 01:38:19,439
Speaker 1: Certification came after an eighty one point evaluation by the

2042
01:38:19,520 --> 01:38:23,479
Speaker 1: Calm Tech Institute. And it's privacy first. There's no ads,

2043
01:38:23,479 --> 01:38:27,439
Speaker 1: there's no cameras, there's no distracting alerts, and it's got

2044
01:38:27,479 --> 01:38:31,519
Speaker 1: auto light sensors. It turns off at night. And I

2045
01:38:31,680 --> 01:38:35,680
Speaker 1: just absolutely love the Aura frame. It's positioned as technology

2046
01:38:35,680 --> 01:38:38,680
Speaker 1: that feels ambient and supportive, not intrusive, and yes, I

2047
01:38:38,720 --> 01:38:39,280
Speaker 1: agree with that.

2048
01:38:39,720 --> 01:38:44,360
Speaker 2: So anyway, check them out. I love that thing. Pixel. Google.

2049
01:38:44,360 --> 01:38:47,599
Speaker 1: Pixel is now the fastest growing premium smartphone brand in

2050
01:38:47,640 --> 01:38:52,960
Speaker 1: the world. Counterpoint Research premium smartphone market grew eight percent

2051
01:38:53,000 --> 01:38:55,040
Speaker 1: in the first half of twenty twenty five. Apple still

2052
01:38:55,120 --> 01:38:57,599
Speaker 1: leads with a sixty two percent share. Samsung is second

2053
01:38:57,640 --> 01:39:01,360
Speaker 1: at twenty percent. Huawei and show He also saw big growth,

2054
01:39:01,360 --> 01:39:04,960
Speaker 1: but Google Pixel posted one and five percent year over

2055
01:39:05,040 --> 01:39:10,360
Speaker 1: year growth. Sales doubled in the H one twenty five.

2056
01:39:10,840 --> 01:39:12,200
Speaker 1: I guess that's H one.

2057
01:39:12,439 --> 01:39:14,120
Speaker 3: Well what that means, you'll.

2058
01:39:13,960 --> 01:39:15,760
Speaker 2: Probably figure it out later. I'll be like, oh, it'll

2059
01:39:15,760 --> 01:39:16,120
Speaker 2: come to me.

2060
01:39:16,680 --> 01:39:16,800
Speaker 6: Uh.

2061
01:39:16,880 --> 01:39:20,400
Speaker 1: Anyway, Pixel nine was very positive, and so is the

2062
01:39:20,760 --> 01:39:24,760
Speaker 1: Pixel ten. I think that Pixel is just doing a

2063
01:39:24,840 --> 01:39:27,400
Speaker 1: really great job with their phones. I recommend them a lot,

2064
01:39:27,640 --> 01:39:29,719
Speaker 1: but they've got some good competition this year from Apple.

2065
01:39:30,400 --> 01:39:33,520
Speaker 1: All right, let's open up the feedback. These are the emails,

2066
01:39:33,560 --> 01:39:35,960
Speaker 1: the comments, the questions that I get from you. Submit

2067
01:39:36,000 --> 01:39:38,599
Speaker 1: yours at the website. Rich on tech dot TV. Diana

2068
01:39:38,600 --> 01:39:41,120
Speaker 1: writes in a thanks thanks for telling me about AT

2069
01:39:41,200 --> 01:39:44,080
Speaker 1: and T Senior discount. It saved me fifty dollars a month.

2070
01:39:44,840 --> 01:39:48,240
Speaker 1: Sean writes in PC Mover from lap Link is an

2071
01:39:48,240 --> 01:39:50,639
Speaker 1: app that can move everything from one PC to another,

2072
01:39:50,680 --> 01:39:54,519
Speaker 1: including installed applications, but he says he's never personally used it,

2073
01:39:54,560 --> 01:39:57,000
Speaker 1: but it's been around for years and Microsoft even recommends it,

2074
01:39:57,080 --> 01:39:59,160
Speaker 1: so something to try out. I think that's in response

2075
01:39:59,200 --> 01:40:00,920
Speaker 1: to the question we had about the person trying to

2076
01:40:01,040 --> 01:40:04,680
Speaker 1: use their old programs on a new computer. Danny and

2077
01:40:04,800 --> 01:40:07,320
Speaker 1: Charlotte writes in the person trying to use Office twenty

2078
01:40:07,320 --> 01:40:10,000
Speaker 1: sixteen is probably running a thirty two bit version, while

2079
01:40:10,040 --> 01:40:12,840
Speaker 1: newer PCs are sixty four bit, so that won't work,

2080
01:40:13,160 --> 01:40:15,600
Speaker 1: although there is an outside chance it could run in

2081
01:40:15,720 --> 01:40:19,960
Speaker 1: legacy mode. Think you can right click the shortcut on

2082
01:40:20,000 --> 01:40:23,040
Speaker 1: your desktop and run it in that legacy mode. Garan

2083
01:40:23,080 --> 01:40:26,160
Speaker 1: Sacramento gives another vote to LapLink to move programs and

2084
01:40:26,160 --> 01:40:27,160
Speaker 1: settings to a new PC.

2085
01:40:27,360 --> 01:40:31,719
Speaker 2: I've used it with limited success. Bonnie says. We're wondering

2086
01:40:31,760 --> 01:40:33,080
Speaker 2: if a three D printer can help.

2087
01:40:33,000 --> 01:40:37,120
Speaker 1: Us recreate cabinet drawer pulls since the manufacturers gone and

2088
01:40:37,160 --> 01:40:41,120
Speaker 1: a machine shop can't fix them. Probably, I mean you

2089
01:40:41,120 --> 01:40:42,439
Speaker 1: could three D print it. You'd have to take a

2090
01:40:42,479 --> 01:40:45,320
Speaker 1: three D scan first, and then you'd have to three

2091
01:40:45,400 --> 01:40:47,360
Speaker 1: D print it. So you'd have to find someone that

2092
01:40:47,360 --> 01:40:49,240
Speaker 1: can do that. Find someone with a three D printer.

2093
01:40:49,520 --> 01:40:52,240
Speaker 1: Maybe go to a local school, like a you know,

2094
01:40:52,920 --> 01:40:54,880
Speaker 1: one of those community colleges or something with like some

2095
01:40:54,880 --> 01:40:57,519
Speaker 1: sort of three D printing class, Or you can check

2096
01:40:57,520 --> 01:41:01,479
Speaker 1: eBay for the original. I'm the blind caller who asked

2097
01:41:01,479 --> 01:41:04,040
Speaker 1: about the metaglasses and straws. I'm a Denver native and

2098
01:41:04,080 --> 01:41:06,320
Speaker 1: I know the city better than most. I used to

2099
01:41:06,360 --> 01:41:08,479
Speaker 1: be a dispatcher at Quest and would love to someday

2100
01:41:08,520 --> 01:41:11,120
Speaker 1: show you around. My mom was full blood of Italian,

2101
01:41:11,160 --> 01:41:13,240
Speaker 1: so I know the best pizza, and there's a greasy

2102
01:41:13,240 --> 01:41:16,120
Speaker 1: spoon in the suburbs with great pork chops. I also

2103
01:41:16,120 --> 01:41:18,200
Speaker 1: want to say your newsletter is very informative and I

2104
01:41:18,240 --> 01:41:20,800
Speaker 1: really enjoyed hearing your kids and your mom on the broadcast.

2105
01:41:20,840 --> 01:41:23,479
Speaker 2: Well thank you, Russ. If I'm ever in Denver again, I'll

2106
01:41:23,680 --> 01:41:24,200
Speaker 2: ring you up.

2107
01:41:24,880 --> 01:41:26,840
Speaker 1: Donna writes in I'm trying to create a slideshow with

2108
01:41:26,840 --> 01:41:29,320
Speaker 1: one hundred and fifty photos with Apple Music, but iMovie

2109
01:41:29,360 --> 01:41:30,360
Speaker 1: has been really difficult.

2110
01:41:30,800 --> 01:41:31,880
Speaker 2: I need it done fast.

2111
01:41:33,560 --> 01:41:36,520
Speaker 1: I said you should try cap cut or Adobe Rush

2112
01:41:36,680 --> 01:41:40,040
Speaker 1: because they're easier for this kind of project. Canva also

2113
01:41:40,120 --> 01:41:43,080
Speaker 1: has a slideshow tool. You can try that. My tip

2114
01:41:43,160 --> 01:41:45,720
Speaker 1: after editing for twenty five years or so, lay out

2115
01:41:45,720 --> 01:41:49,000
Speaker 1: the music first, then drop the photos on top to

2116
01:41:49,080 --> 01:41:51,920
Speaker 1: help you time it out and save time and frustration.

2117
01:41:53,439 --> 01:41:55,759
Speaker 1: Clovis writes in last week of caller said their friend

2118
01:41:55,800 --> 01:41:57,840
Speaker 1: had multiple phones hacked, and you said that really wasn't

2119
01:41:57,880 --> 01:41:59,360
Speaker 1: possible without a third party app.

2120
01:41:59,360 --> 01:42:00,719
Speaker 2: That's not necessarily true.

2121
01:42:00,920 --> 01:42:03,280
Speaker 1: Routers and computers don't have the same level of encryption

2122
01:42:03,320 --> 01:42:05,960
Speaker 1: as phones, and if a router is compromised, hackers could

2123
01:42:06,000 --> 01:42:09,920
Speaker 1: potentially access other device on the network, including installed including

2124
01:42:09,960 --> 01:42:14,439
Speaker 1: installing malware. Yes there's always that chance. Yes, that is

2125
01:42:14,479 --> 01:42:18,000
Speaker 1: a possibility. I don't think it was probable in this circumstance.

2126
01:42:18,800 --> 01:42:22,080
Speaker 1: Melissa writes in regarding hotel shampoo, many of us, especially women,

2127
01:42:22,160 --> 01:42:25,760
Speaker 1: need sulfate free shampoo because of expensive hair treatment, so

2128
01:42:25,800 --> 01:42:27,720
Speaker 1: we have to bring our own since most hotels don't

2129
01:42:27,720 --> 01:42:32,599
Speaker 1: stock sulfate free options. Producer Adam is in today for Bobo.

2130
01:42:32,680 --> 01:42:36,040
Speaker 1: He's got quite the lock of locks of hair, so

2131
01:42:36,560 --> 01:42:40,719
Speaker 1: maybe he uses sul fight free. Amy in Paris writes

2132
01:42:40,720 --> 01:42:43,280
Speaker 1: in I'm a third grade teacher starting my twenty seventh year.

2133
01:42:43,360 --> 01:42:45,920
Speaker 1: Good for you, Amy, Oh my gosh. I used to

2134
01:42:46,000 --> 01:42:48,640
Speaker 1: use an app called Doceri to take a picture of

2135
01:42:48,680 --> 01:42:51,040
Speaker 1: a worksheet and write on my iPad while projecting it

2136
01:42:51,080 --> 01:42:53,400
Speaker 1: for students. But the app is gone and my school

2137
01:42:53,400 --> 01:42:56,519
Speaker 1: doesn't allow Apple devices. Apple TV won't work. I'm looking

2138
01:42:56,520 --> 01:42:58,040
Speaker 1: for alternatives so I don't have to sit at my

2139
01:42:58,080 --> 01:43:02,479
Speaker 1: desk with a document camera. Check out annotate dot net,

2140
01:43:02,880 --> 01:43:05,760
Speaker 1: and then there's an app called Reflector. But if you

2141
01:43:05,840 --> 01:43:08,800
Speaker 1: know an app, email me Hello at richon tech dot TV.

2142
01:43:08,920 --> 01:43:12,439
Speaker 1: Let's help out. Amy in Paris. What works for you teachers?

2143
01:43:13,720 --> 01:43:17,840
Speaker 1: Let's see here. Romaine in Greensboro, North Carolina rights and

2144
01:43:17,880 --> 01:43:20,000
Speaker 1: I thought my Facebook was hacked because I kept getting

2145
01:43:20,000 --> 01:43:22,400
Speaker 1: a login alerts from New Jersey and New York, even

2146
01:43:22,400 --> 01:43:26,759
Speaker 1: after changing my password multiple times. Turns out the issue

2147
01:43:26,800 --> 01:43:29,559
Speaker 1: was my VPN through McAfee. I turn it off just

2148
01:43:29,560 --> 01:43:32,599
Speaker 1: before signing on. There's no problem. I enjoy the show.

2149
01:43:32,800 --> 01:43:36,280
Speaker 1: Ah always Yeah. If you're having a problem ad blockers

2150
01:43:36,280 --> 01:43:39,080
Speaker 1: and VPNs, turn them off. Nine times out of ten.

2151
01:43:39,439 --> 01:43:42,680
Speaker 1: Your AD blocker or your VPN is keeping you from

2152
01:43:42,680 --> 01:43:46,320
Speaker 1: being able to do something. Joseph in Saint Louis writes

2153
01:43:46,320 --> 01:43:48,519
Speaker 1: in I listened to the podcast weekly during my ninety

2154
01:43:48,520 --> 01:43:51,080
Speaker 1: minute walks and really enjoy your travel tips. It's critical

2155
01:43:51,160 --> 01:43:53,880
Speaker 1: to take a picture of the odometer when picking up

2156
01:43:53,920 --> 01:43:56,680
Speaker 1: and dropping off rental cars. For the second time in

2157
01:43:56,720 --> 01:43:59,519
Speaker 1: two years, Budget build us for damage on a different rental.

2158
01:44:00,000 --> 01:44:02,360
Speaker 1: In our case, the damage was logged at a certain number,

2159
01:44:02,560 --> 01:44:04,840
Speaker 1: but our rental was at another number. Maybe they should

2160
01:44:04,880 --> 01:44:08,400
Speaker 1: use AI to extract the odometer reading from photos. Interesting

2161
01:44:09,680 --> 01:44:12,559
Speaker 1: Jackie writes in, I'm glad you covered Assurance Mobile trade

2162
01:44:12,560 --> 01:44:15,080
Speaker 1: in findings, but I want to clarify one point. The

2163
01:44:15,120 --> 01:44:18,360
Speaker 1: sixty percent increase was in the value returned to consumers,

2164
01:44:18,360 --> 01:44:21,560
Speaker 1: not the volume of devices turned in. This highlights the

2165
01:44:21,720 --> 01:44:25,880
Speaker 1: strong financial potential in the trade in market right now.

2166
01:44:26,080 --> 01:44:29,759
Speaker 1: Thank you Jackie for clarifying that. Jim and Cedar Grove,

2167
01:44:29,800 --> 01:44:31,559
Speaker 1: New Jersey, I know where that is, writes in I'm

2168
01:44:31,560 --> 01:44:34,200
Speaker 1: still using quick in twenty thirteen to balance my checkbook.

2169
01:44:34,200 --> 01:44:36,840
Speaker 1: I'm surprised it still works. I've been searching for an

2170
01:44:36,880 --> 01:44:38,639
Speaker 1: open source replacement, but I'm not.

2171
01:44:38,600 --> 01:44:39,320
Speaker 2: Sure what's safe.

2172
01:44:39,360 --> 01:44:42,400
Speaker 1: I'd prefer free, but i'd also consider something with a

2173
01:44:42,439 --> 01:44:48,679
Speaker 1: small purchase price. I would suggest checking out new Cash GnuCash.

2174
01:44:49,200 --> 01:44:52,719
Speaker 1: It's a popular open source option for personal finance tracking.

2175
01:44:52,960 --> 01:44:54,840
Speaker 1: I have not personally used it, but it is the

2176
01:44:54,880 --> 01:44:59,160
Speaker 1: popular choice. I personally love Monarch Money. If you have

2177
01:44:59,200 --> 01:45:01,880
Speaker 1: not tested that, tried out. It is paid, but it

2178
01:45:01,960 --> 01:45:04,080
Speaker 1: is incredible. I don't know if it can balance your checkbook,

2179
01:45:04,360 --> 01:45:08,200
Speaker 1: but it is really really great. Michael finally writes in

2180
01:45:08,240 --> 01:45:10,560
Speaker 1: on your show, you said FE no longer stands for

2181
01:45:10,680 --> 01:45:13,800
Speaker 1: fan edition, but I just watched Samsung's announcement, and they

2182
01:45:13,800 --> 01:45:17,559
Speaker 1: still call it Fan Edition. Thanks for the clarification. Thanks

2183
01:45:17,600 --> 01:45:21,200
Speaker 1: so much for listening. Next week TV expert Caleb Dennison.

2184
01:45:21,680 --> 01:45:23,439
Speaker 1: There are so many ways you can spend your time.

2185
01:45:23,479 --> 01:45:25,600
Speaker 1: I really do appreciate you spending it right here with me.

2186
01:45:26,120 --> 01:45:28,479
Speaker 1: Please don't text and drive, not just for your safety,

2187
01:45:28,479 --> 01:45:30,800
Speaker 1: but for the safety of everyone around you. Just to

2188
01:45:30,840 --> 01:45:33,080
Speaker 1: remind you there. Thanks to everyone who makes this show possible.

2189
01:45:33,120 --> 01:45:35,639
Speaker 1: Adam in for Bobo today. My name is rich Dmiro.

2190
01:45:35,840 --> 01:45:37,280
Speaker 2: I'll talk to you real soon.