WEBVTT - Both Administrations Claim Economy But It’s Yellen’s: Eisenbeis

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<v Speaker 1>Welcome to the Bloomberg P and L Podcast. I'm Pim Fox.

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<v Speaker 1>Along with my co host Lisa Abramowitz. Each day we

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<v Speaker 1>bring you the most important, noteworthy, and useful interviews for

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<v Speaker 1>you and your money, whether you're at the grocery store

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<v Speaker 1>or the trading floor. Find the Bloomberg P and L

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<v Speaker 1>Podcast on Apple Podcasts, SoundCloud, and Bloomberg dot com. Changes

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<v Speaker 1>at the Federal Reserve a new chairman, Jerome Pale, taking

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<v Speaker 1>over from Janet Yellen, who chaired her final meeting yesterday

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<v Speaker 1>and on Tuesday. Here to help us understand the future

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<v Speaker 1>of the Federal Reserve is Robert Eisenbeis. Bob Eisenbis is

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<v Speaker 1>the vice chairman and chief monetary economist for Cumberland Advisers

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<v Speaker 1>and they're based in Sarasota, Florida. Bob, thank you very

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<v Speaker 1>much for being with us. As a former employee of

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<v Speaker 1>the Federal Serve at the Reserve Bank of Atlanta. What

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<v Speaker 1>can you tell us about the new FED in context

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<v Speaker 1>for a selection of vice chairman or vice chair and

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<v Speaker 1>who do you believe will fill that role? Well, the

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<v Speaker 1>organization issues right now are pretty challenged because of the

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<v Speaker 1>large number of vacancies and there are a number of

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<v Speaker 1>names being floated. Obviously, the one most recently mentioned as

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<v Speaker 1>John Williams, and John would be a very experienced and

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<v Speaker 1>well qualified economist. I think that's probably one of the

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<v Speaker 1>objectives that the administration has since UH new Chairman Paul

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<v Speaker 1>was not an economist, to have an economist as a

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<v Speaker 1>vice chairman would be essentially putting someone like that in

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<v Speaker 1>a support of function. UM. The vice chairman role changes

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<v Speaker 1>quite a bit. It used to be historically that the

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<v Speaker 1>vice chairman was sort of the operating officer of the organization,

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<v Speaker 1>but that's changed as time has changed. UM. I think

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<v Speaker 1>the real challenge right now is to essentially deal with

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<v Speaker 1>the fact that, given the present structure of the board

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<v Speaker 1>and as chair Yelling leaves, the Reserve Banks actually will

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<v Speaker 1>have the dominant vote as far as policy is concerned,

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<v Speaker 1>and I think that's going to be an interesting challenge

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<v Speaker 1>for new Chairman Powell. Bob, this is Taylor Riggs. I'm

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<v Speaker 1>filling in here for Lisa Bramwoods, who's out on assignment.

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<v Speaker 1>You you mentioned Janet Yellen, and you know, yesterday on

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<v Speaker 1>Bloomberg Radio and TV we spoke with Alan Greenspan. He

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<v Speaker 1>of course would not comment on Janet Yellen's legacy as

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<v Speaker 1>you think about her legacy as the outgoing chair. Of course,

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<v Speaker 1>she was the first female chair of the Federal Reserve.

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<v Speaker 1>What else comes to mind when you think about her

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<v Speaker 1>legacy and her term. Well, I'm glad you asked that question,

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<v Speaker 1>because when you consider the State of the Union address

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<v Speaker 1>and all the claims that are being made as to

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<v Speaker 1>who gets credit for what's going on, I don't think

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<v Speaker 1>that either the previous administration or the current administration can

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<v Speaker 1>claim credit for what's happened as far as the economy

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<v Speaker 1>is concerned. I think that is a tribute to Janet

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<v Speaker 1>Yellen that she has helped guide the economy and policy.

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<v Speaker 1>When administrations and Congress are sitting on their hands, it's

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<v Speaker 1>really hard to point two specific initiatives that either administration

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<v Speaker 1>put in place that you can link to the overall

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<v Speaker 1>performance of the economy. Uh. I know Republicans will claim

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<v Speaker 1>the tax cut, but that's in the last month and

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<v Speaker 1>a half or thereabouts. That doesn't explain the past four

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<v Speaker 1>and five years of growth that the economy has had.

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<v Speaker 1>So I think UH, the position that Chairman Powell UH

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<v Speaker 1>has when it comes to the economy that he's inherited.

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<v Speaker 1>That's her legacy at this juncture. Okay, so you mentioned

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<v Speaker 1>j Powell. Let's go with that going forward. What's his

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<v Speaker 1>biggest headwind this year? What would be his biggest challenge?

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<v Speaker 1>Like you said, he's been given a decent economy here, right.

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<v Speaker 1>I think this is a case where uh, he wants

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<v Speaker 1>to practice the hippocratic growth do no harm. UH do

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<v Speaker 1>no harm in this case means don't rush Liz a

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<v Speaker 1>lot of rating increases. I think they're going to be

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<v Speaker 1>very cautious about what they do, partly because it was

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<v Speaker 1>mentioned in the leading to the whole program here is

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<v Speaker 1>the fact that with interest rates right now on the

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<v Speaker 1>fixed income side moving up, UH, that's essentially doing the

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<v Speaker 1>Fed's job for it. So the Fed looking out at

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<v Speaker 1>the markets and the interest rate environment, that's a situation

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<v Speaker 1>where rates are going up, and as a result, the

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<v Speaker 1>Fed doesn't need to essentially act to try to move

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<v Speaker 1>things in that direction. So they can afford to wait

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<v Speaker 1>and be cautious and see how things sort out. And

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<v Speaker 1>I think that's probably what he's going to have to

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<v Speaker 1>do and manage. And I think he's got a uh

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<v Speaker 1>an f MC right now that's in sync with that

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<v Speaker 1>kind of concern Bob Eyeson, Bis, if you're an institutional

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<v Speaker 1>investor and you have the option to buy or sell bonds,

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<v Speaker 1>you don't have to hold them, perhaps like an insurance

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<v Speaker 1>company or a pension plan. Would you be suggesting that

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<v Speaker 1>the institutions sell their bond holdings or at least reduce them. Well,

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<v Speaker 1>I think what they want to do is you want

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<v Speaker 1>liquidity to be able to reinvest at higher rates, and

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<v Speaker 1>probably a barbell strategy is probably something that you can do.

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<v Speaker 1>I think the the biggest concern is to be sure

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<v Speaker 1>that you're being compensated for the maturity risk that you're

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<v Speaker 1>taking on and with a very flat Yeld curve. Uh,

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<v Speaker 1>there's a tendency to, particularly if you're dealing with clients,

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<v Speaker 1>to try to keep them from reaching for risk where

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<v Speaker 1>they're not being and reaching for rates where they're not

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<v Speaker 1>being compensated for either the maturity risk or in the

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<v Speaker 1>case of corporate bonds and municipal bonds, where they're not

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<v Speaker 1>being compensated for the credit risk that they're taking. How

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<v Speaker 1>do you I measure That's the real challenge, Bob. How

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<v Speaker 1>do you imagine that? I mean, for example, I mean

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<v Speaker 1>if you tell me all right, the duration risk on

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<v Speaker 1>a tenure at two seventy three. How do you actually

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<v Speaker 1>measure that duration risk that is in a way that

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<v Speaker 1>is meaningful to the investor. Well, I think you have

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<v Speaker 1>to use history in that particular case, and uh in

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<v Speaker 1>the case of the credits that I'm talking about, you

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<v Speaker 1>have to dig into the underlying cash flows us that

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<v Speaker 1>are being uh forwarded on those instruments and make that

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<v Speaker 1>judgment of bob juice. Finally, to wrap it up, you

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<v Speaker 1>talked about rising rates and the yield curve. The the

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<v Speaker 1>yield curve does look both the two tens and the

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<v Speaker 1>two thirties. You know, my question is is a flat

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<v Speaker 1>yield curve concern you or is this sort of normal

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<v Speaker 1>in this late stage business cycle. Well, we don't know

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<v Speaker 1>because we've never had this kind of the length of

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<v Speaker 1>a business cycle combined with h central bank activities that

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<v Speaker 1>have pumped so much liquidity in the marketplace. So we're

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<v Speaker 1>in unchartered waters when it comes to this situation. I

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<v Speaker 1>know a lot of people are concerned about a flat

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<v Speaker 1>eel curve and what that might mean in terms of

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<v Speaker 1>inversion and signaling recession and everything else. If you sort

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<v Speaker 1>of take a look back. However, what's happening in the

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<v Speaker 1>real economy. The real economy seems to be doing pretty

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<v Speaker 1>well and doesn't doesn't seem to be showing any signs

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<v Speaker 1>of recession risk at this juncture, at least so. And

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<v Speaker 1>it's not, in my view, a case where the markets

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<v Speaker 1>are going to cause that kind of problem. Abs it's

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<v Speaker 1>some unanticipated shock and we don't see that yet on

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<v Speaker 1>the horizon. But you just have to be cautious because

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<v Speaker 1>of this flat eel curve in terms of where you

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<v Speaker 1>position your your holdings now, shorter time is better than longer.

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<v Speaker 1>Bob Eyes and Bis, thank you very much. Vice chairman

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<v Speaker 1>and chief monetary economist at Cumberland Advisers. They're based in Sarasota, Florida.

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<v Speaker 1>Joining us here in our studio is Shira ov day

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<v Speaker 1>Are expert for all things technology. She's a Bloomberg gad

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<v Speaker 1>Flag columnist, and she's gonna tell us about what's she

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<v Speaker 1>gonna tell us about? Well, I've been dying to ask

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<v Speaker 1>this question, Sierra, So I'm so glad that you have

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<v Speaker 1>been able to join us. All about if Amazon is

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<v Speaker 1>getting too big? I know ahead of their earnings are

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<v Speaker 1>for it. I believe this might be the second report

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<v Speaker 1>where Whole Foods is now included. Earlier this week, we

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<v Speaker 1>all know that they talked about creating the healthcare company

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<v Speaker 1>with JP Morgan in Berkshire Hathaway. At what point is

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<v Speaker 1>Amazon getting too big that they start to draw eyeballs,

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<v Speaker 1>maybe from regulators or antitrust officials. I think that's happening

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<v Speaker 1>already at Amazon's current size. So one of the most

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<v Speaker 1>popular parlor games among academics and economists of the last

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<v Speaker 1>year is debating whether Amazon is currently a monopoly given

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<v Speaker 1>its market share in online shopping and its ability to

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<v Speaker 1>dictate that market and also to have a big hand

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<v Speaker 1>in a job creation or where jobs are created. Amazon

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<v Speaker 1>now has five hundred and forty thousand employees UM. That

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<v Speaker 1>jumped up a large number once Amazon acquired Whole Foods

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<v Speaker 1>towards the end of last year. And look, Amazon is

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<v Speaker 1>at the size like a lot of these tech giants

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<v Speaker 1>where they're attracting scrutiny from regulators all over the globe.

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<v Speaker 1>Talk to me about margins. Are we going to start

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<v Speaker 1>to see more investors more focused on margins? We know,

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<v Speaker 1>of course at this point they've been ignoring that in

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<v Speaker 1>lieu of gaining market share. At what point do we

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<v Speaker 1>need to start to be looking at margins? I don't know.

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<v Speaker 1>I think investors kind of go back and forth about

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<v Speaker 1>how much they care about Amazon's profit margins. Who who

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<v Speaker 1>knows what they feel like today. I guess we'll see

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<v Speaker 1>once the company reports. But look, the story of Amazon

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<v Speaker 1>almost since the beginning of its history has been they

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<v Speaker 1>take almost every dollar that they earn and they plow

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<v Speaker 1>it back into the business. And so far largely that

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<v Speaker 1>has been a good bet on the smarts of Jeff

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<v Speaker 1>Bezos to intelligently invest shareholders money. At some point they

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<v Speaker 1>may not believe that anymore. And you see some quarters

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<v Speaker 1>um investors are more nervous about Amazon spending than other quarters.

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<v Speaker 1>But that's definitely been the consistent strategy at Amazon. So

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<v Speaker 1>what do we need to pay attention to on the

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<v Speaker 1>earnings report today? Because you've got what prime customers. Everyone

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<v Speaker 1>looks to see whether there are more prime customers because

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<v Speaker 1>of course they pay the subscription price. And then you've

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<v Speaker 1>got the expansion of that fulfillment by Amazon, and that

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<v Speaker 1>some people say this could be a record corner for them. Yeah,

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<v Speaker 1>I mean, I think it's pretty clear from all of

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<v Speaker 1>the data that we've seen so far that the holidays

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<v Speaker 1>were very, very good for Amazon, and the company continues

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<v Speaker 1>to um expand its market share and online shopping, and

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<v Speaker 1>that's a category that continues to grow quickly around the world.

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<v Speaker 1>I think what investors are looking for is, in addition

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<v Speaker 1>to revenue growth, what are they spending right back to

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<v Speaker 1>this kind of margin question, um and what are they

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<v Speaker 1>spending it on? Is it on fulfillment centers, on these

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<v Speaker 1>package warehouses, is it on the video service, which I

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<v Speaker 1>think has been a little bit of a wobbly business

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<v Speaker 1>for Amazon. Is it on Amazon Web services, on their

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<v Speaker 1>advertising business? Of what they spend And I think there's

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<v Speaker 1>gonna be a lot of focus on the forecast for

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<v Speaker 1>this coming quarter because this is a year where in

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<v Speaker 1>usters so far have been expecting Amazon to generate higher profits, uh,

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<v Speaker 1>and so we'll start to see that reflected in the forecast.

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<v Speaker 1>I want to shift to the other a we're talking

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<v Speaker 1>about Apple. Of course, we've heard a lot this week

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<v Speaker 1>about production problems with the iPhone ten. Is it too

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<v Speaker 1>early to tell what's going on with the iPhone ten

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<v Speaker 1>or are we going to get some more details about that? Yeah,

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<v Speaker 1>I think it's been very interesting to see the changing

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<v Speaker 1>sentiment about iPhone sales just in the last few months.

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<v Speaker 1>There was a belief a few months ago that the

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<v Speaker 1>iPhone tin was going to be this blockbuster that was

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<v Speaker 1>going to a sharp, significantly increase the number of phones

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<v Speaker 1>Apple cells after a couple of either down or modestly

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<v Speaker 1>up years in unit sales. I don't think investors think

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<v Speaker 1>that largely anymore. That the iPhone ten story is less

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<v Speaker 1>about how many Apple cells and more about what price

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<v Speaker 1>is Apple getting from those phones. That's a thousand dollar

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<v Speaker 1>en up phone, right, So that is inevitably going to

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<v Speaker 1>increase the average sale price for the company, and that's

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<v Speaker 1>good news for Apple. Although it we'll see the puts

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<v Speaker 1>and takes how quickly the revenue grows. Well, revenue, we

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<v Speaker 1>got what the estimate is for eight seven point three,

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<v Speaker 1>So let's say eight seven billion of revenue and net

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<v Speaker 1>income of nearly twenty billion for the company. What what's

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<v Speaker 1>the most important number, like, what would you think will

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<v Speaker 1>be traded on? I think the biggest, the biggest focus

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<v Speaker 1>of attention is going to be on the forecast for

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<v Speaker 1>the March quarter. UM. Apple gives a revenue forecast, so

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<v Speaker 1>investors will use that to extrapolate, Okay, how our iPhone

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<v Speaker 1>ten sales likely to go in the in the March quarter,

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<v Speaker 1>and what does that mean for the rest of the year.

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<v Speaker 1>You can extrapolate some assumptions about iPhone sales for the

0:13:44.280 --> 0:13:46.320
<v Speaker 1>rest of the year from the March forecast. And I

0:13:46.320 --> 0:13:50.760
<v Speaker 1>think there's a lot of anxiety about Apple's potential revenue

0:13:50.800 --> 0:13:54.559
<v Speaker 1>growth this this fiscal year, and that March forecast is

0:13:54.600 --> 0:13:57.200
<v Speaker 1>going to be I think ultra important. Well. And they

0:13:57.240 --> 0:14:00.400
<v Speaker 1>also got to face competition because on February, guess what,

0:14:00.520 --> 0:14:03.520
<v Speaker 1>Samsung is going to launch its Galaxy S nine. So

0:14:03.559 --> 0:14:07.640
<v Speaker 1>that's a competitor to the Apple iPhone. You call it

0:14:07.679 --> 0:14:12.000
<v Speaker 1>the X of the ten. Apple calls it the ten um.

0:14:12.080 --> 0:14:14.679
<v Speaker 1>I have tended to call it the X mostly just

0:14:14.760 --> 0:14:18.800
<v Speaker 1>to thumb my nose at Apple hood. Yes, it's alright,

0:14:18.800 --> 0:14:21.480
<v Speaker 1>well done, Thanks very much. Here every day Bloomberg gad

0:14:21.480 --> 0:14:37.440
<v Speaker 1>Fly columns for all things technology. Here to tell us

0:14:37.440 --> 0:14:39.240
<v Speaker 1>a little bit about what's going on in the world

0:14:39.280 --> 0:14:42.240
<v Speaker 1>of electronic payments is David Rittard. He is our Payments

0:14:42.240 --> 0:14:46.960
<v Speaker 1>and Specialty finance analyst for Bloomberg Intelligence. Shares of PayPal

0:14:47.040 --> 0:14:51.960
<v Speaker 1>they're down six percent the shares of eBay. They're up, David,

0:14:52.280 --> 0:14:56.040
<v Speaker 1>I know you can tell us why. Sure, Well, I

0:14:56.120 --> 0:15:00.240
<v Speaker 1>think that you have to keep PayPal in context of

0:15:00.280 --> 0:15:04.120
<v Speaker 1>how the stock has done. Um it had nearly doubled

0:15:04.160 --> 0:15:07.680
<v Speaker 1>in it was up another fifteen percent this year. And

0:15:08.200 --> 0:15:09.840
<v Speaker 1>you know, I've been saying for months you had the

0:15:09.880 --> 0:15:13.720
<v Speaker 1>fundamentals have been very strong, and and the trends continued

0:15:13.840 --> 0:15:18.000
<v Speaker 1>in the fourth quarter with very strong acceleration in account

0:15:18.000 --> 0:15:23.000
<v Speaker 1>growth and revenue growth. Again. Um, So, I think the

0:15:23.080 --> 0:15:26.120
<v Speaker 1>eBay loss is going to be manageable over time. It's

0:15:26.120 --> 0:15:28.360
<v Speaker 1>going to be staged out over the next several years.

0:15:29.040 --> 0:15:30.880
<v Speaker 1>I think the company could have done a better job

0:15:30.960 --> 0:15:34.880
<v Speaker 1>of telegraphing some of the impacts ahead of time. Um

0:15:34.920 --> 0:15:36.920
<v Speaker 1>but I think this is natural, and we're seeing the

0:15:36.960 --> 0:15:39.200
<v Speaker 1>stock rally actually quite a bit here in the last

0:15:39.240 --> 0:15:43.960
<v Speaker 1>hour already. David, it's Taylor Briggs here. I'm wondering, you know,

0:15:44.040 --> 0:15:46.880
<v Speaker 1>after eBay said that it will shift its payments business

0:15:46.880 --> 0:15:52.880
<v Speaker 1>to the Dutch company Audion from PayPal, why why, now,

0:15:53.000 --> 0:15:56.520
<v Speaker 1>I write, don't doesn't their partnership extend through Why did

0:15:56.600 --> 0:15:59.880
<v Speaker 1>they talk about this now? Yeah? I mean, I think

0:16:00.000 --> 0:16:01.720
<v Speaker 1>we need to be clear on what it is they're

0:16:01.760 --> 0:16:07.760
<v Speaker 1>actually doing. So. They have an agreement with PayPal UM

0:16:07.800 --> 0:16:10.960
<v Speaker 1>that governed when the two companies split, a five year agreement,

0:16:11.120 --> 0:16:13.200
<v Speaker 1>and they're at the point now, at the halfway point

0:16:13.280 --> 0:16:19.240
<v Speaker 1>where um eBay is permitted to allow other companies to

0:16:19.360 --> 0:16:25.360
<v Speaker 1>be their primary payments processor, so paypals he didn't called

0:16:25.440 --> 0:16:29.400
<v Speaker 1>Braintree that does that function. So they're really only transitioning

0:16:29.440 --> 0:16:33.320
<v Speaker 1>their core processing. They're still going to be accepting PayPal.

0:16:33.440 --> 0:16:37.000
<v Speaker 1>I mean, they're not taking the PayPal button off the

0:16:37.320 --> 0:16:41.800
<v Speaker 1>eBay merchants. So that's important to bring up UM. So

0:16:41.840 --> 0:16:44.000
<v Speaker 1>this is something that's been in the works and a

0:16:44.080 --> 0:16:47.040
<v Speaker 1>possibility for some time. The other important thing to remember is,

0:16:47.400 --> 0:16:52.280
<v Speaker 1>on the other hand, the agreement also prohibited PayPal from

0:16:52.360 --> 0:16:56.600
<v Speaker 1>signing up certain marketplaces that eBay competes with, and they're

0:16:56.600 --> 0:16:58.560
<v Speaker 1>going to be free to do that in the next

0:16:58.560 --> 0:17:01.800
<v Speaker 1>couple of years as well. Hey David, and as you noted,

0:17:02.240 --> 0:17:06.160
<v Speaker 1>the stock of palers trading around seventies six sixty nine

0:17:06.200 --> 0:17:09.080
<v Speaker 1>on the open and then now we see it as

0:17:09.160 --> 0:17:12.400
<v Speaker 1>much as so yes to turn around, although the stock

0:17:12.440 --> 0:17:14.600
<v Speaker 1>is still down about five and a half dollars to share.

0:17:14.760 --> 0:17:17.760
<v Speaker 1>Can you tell us about master Card because they, along

0:17:17.800 --> 0:17:21.000
<v Speaker 1>with Visa, they are also considered this you know, electronic

0:17:21.080 --> 0:17:26.120
<v Speaker 1>payments giant. Yeah, no, absolutely, I mean I think it's

0:17:26.160 --> 0:17:30.760
<v Speaker 1>a sign of really very very strong global growth, not

0:17:30.920 --> 0:17:33.680
<v Speaker 1>just a US story, but globally. You know, you saw

0:17:33.720 --> 0:17:38.119
<v Speaker 1>acceleration in payments growth in the fourth quarter and in

0:17:38.200 --> 0:17:41.280
<v Speaker 1>cross border payments, which is a really lucrative source of

0:17:41.320 --> 0:17:44.560
<v Speaker 1>revenue for them because they're translating currencies that they charge

0:17:44.560 --> 0:17:49.199
<v Speaker 1>and added fee for um. They're really cranking on all cylinders.

0:17:49.240 --> 0:17:52.840
<v Speaker 1>And the part partly it's the transition for in cash

0:17:52.880 --> 0:17:56.159
<v Speaker 1>and check globally to electronic payments, and obviously they are

0:17:56.800 --> 0:18:01.159
<v Speaker 1>a dominant central player, and there's certainly benefiting from a

0:18:01.200 --> 0:18:05.280
<v Speaker 1>shift of commerce to to mobile channels as well. Yeah,

0:18:05.359 --> 0:18:07.600
<v Speaker 1>David talked to me more about the outlook for this

0:18:07.720 --> 0:18:11.520
<v Speaker 1>continued shift to digital payments when it comes to master Card.

0:18:11.880 --> 0:18:15.120
<v Speaker 1>Is that helping with margin expansion given the high margins

0:18:15.160 --> 0:18:19.000
<v Speaker 1>there in the cross border sales. Yeah. I mean, you know,

0:18:19.040 --> 0:18:22.639
<v Speaker 1>the interesting thing about both Visa and master Card, by nature,

0:18:22.680 --> 0:18:26.320
<v Speaker 1>they're very very high operating margin businesses because when you

0:18:26.400 --> 0:18:29.960
<v Speaker 1>think about it, it's really a giant computer system and

0:18:30.040 --> 0:18:33.919
<v Speaker 1>communication system, so high fixed costs but the incremental cost

0:18:34.680 --> 0:18:38.360
<v Speaker 1>of each transaction is very very very low. So as

0:18:38.400 --> 0:18:43.160
<v Speaker 1>transactions convert from cash and check over to electronic means

0:18:43.240 --> 0:18:45.320
<v Speaker 1>um that's pure profit. And so what it's to allow

0:18:45.440 --> 0:18:48.320
<v Speaker 1>both companies to do is to say, Okay, well we're

0:18:48.320 --> 0:18:51.119
<v Speaker 1>going to take that natural margin benefit that we have

0:18:51.200 --> 0:18:55.520
<v Speaker 1>in our model and reinvest it in in digital initiatives

0:18:55.560 --> 0:18:58.080
<v Speaker 1>and in trying to grab other types of payment flows,

0:18:58.160 --> 0:19:02.879
<v Speaker 1>not just consumers pay businesses, but maybe government dispersing funds

0:19:02.960 --> 0:19:06.600
<v Speaker 1>to consumers, maybe businesses paying each other. And so you

0:19:06.640 --> 0:19:11.240
<v Speaker 1>saw a MasterCard by an a H company based in

0:19:11.280 --> 0:19:14.840
<v Speaker 1>the UK, and so they're looking to grab the substantial

0:19:14.920 --> 0:19:19.119
<v Speaker 1>portion of commerce that takes place on outside the traditional

0:19:19.119 --> 0:19:22.200
<v Speaker 1>consumer to business channel. So that's kind of their next

0:19:22.320 --> 0:19:25.280
<v Speaker 1>leg of growth. Well, thanks very much for enlightening us.

0:19:25.359 --> 0:19:28.520
<v Speaker 1>David Ritter is our Payments and Specialty finance analyst for

0:19:28.560 --> 0:19:46.640
<v Speaker 1>Bloomberg Intelligence. Good morning, I'm Taylor Riggs. I'm filling in

0:19:46.720 --> 0:19:50.760
<v Speaker 1>for Lisa Abramaitz. She's out on assignment. We are talking

0:19:50.960 --> 0:19:54.919
<v Speaker 1>about artificial intelligence and it is set to further disrupt

0:19:55.200 --> 0:19:58.760
<v Speaker 1>the retail industry. Joining me now, Rona, he's here with

0:19:58.840 --> 0:20:01.560
<v Speaker 1>us in studio Senior analysts of software and I T

0:20:01.720 --> 0:20:05.800
<v Speaker 1>services of Bloomberg Intelligence and over the phone Punum Goyle,

0:20:05.920 --> 0:20:10.040
<v Speaker 1>senior US retail analysts also with Bloomberg Intelligence. You know,

0:20:10.200 --> 0:20:13.200
<v Speaker 1>my first question you two, is the retail industry has

0:20:13.240 --> 0:20:17.560
<v Speaker 1>already been facing some problems with disruption, with Amazon coming

0:20:17.600 --> 0:20:21.280
<v Speaker 1>in disrupting really the entire sector. You tube put together

0:20:21.359 --> 0:20:26.159
<v Speaker 1>this massive report that AI will will further disrupt. I

0:20:26.160 --> 0:20:29.560
<v Speaker 1>guess generally, is this a net positive or a net negative?

0:20:30.680 --> 0:20:33.000
<v Speaker 1>Honor Rug, why don't you take that one? So one

0:20:33.040 --> 0:20:35.199
<v Speaker 1>of the biggest things that we talk about it is

0:20:35.560 --> 0:20:38.199
<v Speaker 1>today you really don't need a lot of capital to

0:20:38.240 --> 0:20:40.600
<v Speaker 1>come up with new stores. Um. So we follow a

0:20:40.640 --> 0:20:43.240
<v Speaker 1>company called Shopify, where you can go out and launch

0:20:43.240 --> 0:20:46.280
<v Speaker 1>a store tailor you can launch any store tomorrow for

0:20:47.359 --> 0:20:53.120
<v Speaker 1>a month with enterprise capabilities of payments, shipping, a look

0:20:53.160 --> 0:20:56.800
<v Speaker 1>and feel off a very large retailer with very little capital.

0:20:57.160 --> 0:20:59.800
<v Speaker 1>And every day or every year, I would say, we

0:20:59.840 --> 0:21:03.040
<v Speaker 1>are seeing hundreds of thousands of these stores pop up

0:21:03.440 --> 0:21:06.440
<v Speaker 1>that are targeted to your mobile device, to your Facebook,

0:21:06.440 --> 0:21:10.040
<v Speaker 1>to your Instagram, and that's how you're going to shop next.

0:21:10.240 --> 0:21:12.520
<v Speaker 1>I want to bring you in because I understand that

0:21:13.040 --> 0:21:17.560
<v Speaker 1>an UG attended the major retail convention and not too

0:21:17.600 --> 0:21:20.840
<v Speaker 1>long ago, and there was some technology that he was

0:21:20.920 --> 0:21:23.840
<v Speaker 1>able to access that told him something about himself that

0:21:23.880 --> 0:21:28.440
<v Speaker 1>he did not already know. Tell us about this experience. Um,

0:21:28.480 --> 0:21:31.520
<v Speaker 1>so the NR conference showcased much of this technology. I

0:21:31.520 --> 0:21:34.560
<v Speaker 1>mean think about, you know, going into a store and

0:21:35.480 --> 0:21:37.920
<v Speaker 1>picking up an item and then putting it back down,

0:21:37.960 --> 0:21:41.120
<v Speaker 1>and then the retailer knows that you picked up this

0:21:41.160 --> 0:21:43.399
<v Speaker 1>item and you didn't purchase it, so why didn't you

0:21:43.440 --> 0:21:46.120
<v Speaker 1>purchase that? And not only provides intelligence on the product,

0:21:46.520 --> 0:21:50.320
<v Speaker 1>but also it helped identify you as a party interested

0:21:50.359 --> 0:21:53.000
<v Speaker 1>in that item. The other thing we saw was the

0:21:53.119 --> 0:21:55.040
<v Speaker 1>makeup app and I don't know if that's what anorag

0:21:55.160 --> 0:21:57.360
<v Speaker 1>was referencing. Yes, tell us about it and how did

0:21:57.400 --> 0:21:59.720
<v Speaker 1>he use it? Yeah, so I guess you know, you

0:21:59.760 --> 0:22:01.520
<v Speaker 1>walk up in front of a mirror or in front

0:22:01.560 --> 0:22:03.720
<v Speaker 1>of a screen, they look at your skin, they tell

0:22:03.760 --> 0:22:06.800
<v Speaker 1>you what you should do to improve your skin. Is

0:22:07.080 --> 0:22:11.240
<v Speaker 1>quite interesting. Um it's actually being used in Europe right now.

0:22:11.440 --> 0:22:14.280
<v Speaker 1>They are talking to clients in the US. But it's

0:22:14.280 --> 0:22:17.240
<v Speaker 1>about giving clients the right feedback. So it's about you.

0:22:17.400 --> 0:22:21.480
<v Speaker 1>It's about the personalization, the connection to you, and it's individualized,

0:22:21.520 --> 0:22:23.920
<v Speaker 1>so it's not one size fits all or one suggestion

0:22:23.960 --> 0:22:26.919
<v Speaker 1>fits all, which is really what you know AI aims

0:22:27.040 --> 0:22:30.720
<v Speaker 1>to fix. Um. Everyone is unique and everyone should have

0:22:30.760 --> 0:22:34.520
<v Speaker 1>a unique recommendation. Okay, So at the end of the day,

0:22:34.960 --> 0:22:39.280
<v Speaker 1>Alex is giving me fashion advice, right this when it

0:22:39.320 --> 0:22:41.679
<v Speaker 1>comes down to see, that's just a tool that's going

0:22:41.720 --> 0:22:43.720
<v Speaker 1>to help you shop a little bit better. But you

0:22:43.760 --> 0:22:47.320
<v Speaker 1>have technology moving at such a rapid pace. Um, we

0:22:47.400 --> 0:22:50.680
<v Speaker 1>saw transactions that would be done through your Facebook messenger.

0:22:51.040 --> 0:22:53.800
<v Speaker 1>You could start buying things on a website and you

0:22:53.800 --> 0:22:56.080
<v Speaker 1>know that the data of that would go straight to

0:22:56.160 --> 0:22:59.040
<v Speaker 1>your messengers. You would use payment systems through that to

0:22:59.119 --> 0:23:03.040
<v Speaker 1>complete the purchase. You're bypassing a lot of legacy systems

0:23:03.040 --> 0:23:05.520
<v Speaker 1>through it. And as I said, you could be a

0:23:05.520 --> 0:23:08.600
<v Speaker 1>small mom and pop shop, you are now competing head

0:23:08.600 --> 0:23:12.159
<v Speaker 1>to head with very large established brands on all. Right,

0:23:12.200 --> 0:23:14.720
<v Speaker 1>let's say you're an investor. Right, let's be there and

0:23:14.840 --> 0:23:16.960
<v Speaker 1>say I want to get in on this. Who's making

0:23:17.000 --> 0:23:20.119
<v Speaker 1>the chips, who's making the actual technology that is making

0:23:20.119 --> 0:23:23.199
<v Speaker 1>all this reality? So, believe it or not, on the

0:23:23.240 --> 0:23:27.159
<v Speaker 1>tech side, it is still companies like Microsoft. Um, I

0:23:27.359 --> 0:23:29.520
<v Speaker 1>we heard that a lot of investors, a lot of

0:23:29.520 --> 0:23:33.400
<v Speaker 1>retailers are not working with Amazon because of obvious reasons.

0:23:33.440 --> 0:23:38.160
<v Speaker 1>So you have Google Cloud, you have Adobe, you have Microsoft,

0:23:38.440 --> 0:23:40.920
<v Speaker 1>you have IBM, you have SAP that's a very big

0:23:40.920 --> 0:23:43.200
<v Speaker 1>player and that. So on the tech side, it's pretty

0:23:43.240 --> 0:23:45.800
<v Speaker 1>much all the large giants we know and it's all software.

0:23:45.880 --> 0:23:49.199
<v Speaker 1>It's all software driven, so no, no no chip players

0:23:49.240 --> 0:23:54.040
<v Speaker 1>in here. That it's pretty ordinary chips that Intel's there,

0:23:54.119 --> 0:23:57.160
<v Speaker 1>Samsung is there, so you would always have those companies

0:23:57.200 --> 0:24:01.359
<v Speaker 1>that provide the infrastructure and the camera US and because

0:24:01.359 --> 0:24:03.600
<v Speaker 1>facial recognition is a big deal, so you have those

0:24:03.640 --> 0:24:07.480
<v Speaker 1>companies as well. Intel's big player obviously, but large portion

0:24:07.520 --> 0:24:10.480
<v Speaker 1>of the value edition comes from the software providers and

0:24:10.560 --> 0:24:13.679
<v Speaker 1>Punham who on the retail side has started to use this.

0:24:14.280 --> 0:24:17.240
<v Speaker 1>So it's not a lot. Actually, American Eagle has constantly

0:24:17.400 --> 0:24:20.199
<v Speaker 1>talked about at the show where they've they're trying, testing

0:24:20.200 --> 0:24:22.639
<v Speaker 1>and implementing a lot of these technologies. But you know,

0:24:22.680 --> 0:24:25.720
<v Speaker 1>if you ask me today who's doing it, well, there

0:24:25.800 --> 0:24:28.560
<v Speaker 1>really isn't one brick and mortar retailer that I can

0:24:28.600 --> 0:24:32.720
<v Speaker 1>think of that's implementing and using AI in a way

0:24:32.760 --> 0:24:35.440
<v Speaker 1>that someone else can replicate. Or would want to replicate

0:24:35.480 --> 0:24:37.760
<v Speaker 1>outside of Amazon. I mean, and that's sound brick and mortar.

0:24:37.880 --> 0:24:41.640
<v Speaker 1>What about Wayfair, that's the the online retailer of furnishings.

0:24:42.400 --> 0:24:45.160
<v Speaker 1>I don't cover Wayfair, but Wafair has been making strides

0:24:45.240 --> 0:24:47.159
<v Speaker 1>from what I know to implement this. Once again, not

0:24:47.200 --> 0:24:48.639
<v Speaker 1>a brick and mortar. Right, so you see the e

0:24:48.680 --> 0:24:52.560
<v Speaker 1>commerce players do a little bit more on AI and

0:24:52.600 --> 0:24:54.879
<v Speaker 1>on technology to get ahead of the curve. It's the

0:24:54.920 --> 0:24:57.879
<v Speaker 1>brick and mortars that are really lagging and it's them

0:24:58.040 --> 0:25:02.200
<v Speaker 1>who have been suffering throughout the whole surge and technology.

0:25:02.400 --> 0:25:04.280
<v Speaker 1>All right, the well, thanks for and just quickly on

0:25:04.359 --> 0:25:06.440
<v Speaker 1>a rog what did the what did the app tell you?

0:25:06.840 --> 0:25:10.400
<v Speaker 1>For your face? A lot of lotions A not dead

0:25:10.400 --> 0:25:12.520
<v Speaker 1>in by any of them. I just but you didn't

0:25:12.560 --> 0:25:15.960
<v Speaker 1>make the purchase? No I didn't. That doesn't sound like

0:25:16.000 --> 0:25:18.399
<v Speaker 1>a successful transaction. All right, Thanks very much on a

0:25:18.520 --> 0:25:21.399
<v Speaker 1>rag Grana He is our senior analyst of software and

0:25:21.520 --> 0:25:24.880
<v Speaker 1>I T Services are Thanks also to Punam Goyal, Senior US,

0:25:24.920 --> 0:25:28.640
<v Speaker 1>a retail analyst for Bloomberg Intelligence. Check out their latest report,

0:25:28.760 --> 0:25:32.359
<v Speaker 1>Bloomberg Intelligence taking a look at artificial intelligence when it

0:25:32.400 --> 0:25:38.480
<v Speaker 1>comes to the retail industry. Thanks for listening to the

0:25:38.480 --> 0:25:41.600
<v Speaker 1>Bloomberg P and L podcast. You can subscribe and listen

0:25:41.640 --> 0:25:45.800
<v Speaker 1>to interviews at Apple Podcasts, SoundCloud, or whatever podcast platform

0:25:45.840 --> 0:25:49.760
<v Speaker 1>you prefer. I'm pim Fox. I'm on Twitter at pim Fox.

0:25:50.080 --> 0:25:53.560
<v Speaker 1>I'm on Twitter at Lisa Abramo. It's one before the podcast.

0:25:53.600 --> 0:26:02.720
<v Speaker 1>You can always catch us worldwide on Bloomberg Radio te