WEBVTT - Google Pixel 2 Review, Cord Cutting DVR & iPhone Repair Tips 0:00:10.160 --> 0:00:11.040 What is going on? 0:00:11.200 --> 0:00:13.880 You are listening to Rich on tech Live on Rich 0:00:13.920 --> 0:00:17.480 Demiro rich on tech dot tv. This is the show 0:00:17.520 --> 0:00:19.799 where I talk about tech and help you get the 0:00:19.800 --> 0:00:22.160 most out of your gadgets. Plus they take your phone 0:00:22.160 --> 0:00:25.240 calls live. Hey there, what's going on? I'm Rich Demiro, 0:00:25.320 --> 0:00:28.600 tech reporter at KTLA five News in Los Angeles. I'm 0:00:28.640 --> 0:00:32.159 also at rich on tech dot TV. This is my 0:00:32.280 --> 0:00:35.160 life talking about this stuff, playing with this stuff, learning 0:00:35.200 --> 0:00:38.000 more about it, and of course helping you get the 0:00:38.040 --> 0:00:40.320 most out of all the tech gadgets that you have 0:00:40.400 --> 0:00:42.960 around your house. Because let's be honest, this is a 0:00:43.120 --> 0:00:45.400 this is a growing field. We're not getting any less 0:00:45.440 --> 0:00:47.919 tech around us. We just keep getting more tech around us. 0:00:48.479 --> 0:00:51.040 Phone lines are open. Call in with your tech questions. 0:00:51.040 --> 0:00:53.319 The phone number is three one zero five nine four 0:00:53.560 --> 0:00:56.840 three zero zero three. And of course welcome to everyone 0:00:56.920 --> 0:00:59.400 watching on Facebook Live. Thanks so much for being there 0:00:59.400 --> 0:01:02.760 behind the scenes as I record the show. And of 0:01:02.760 --> 0:01:06.000 course if you're watching or listening rather on the podcast, 0:01:06.080 --> 0:01:08.080 thanks for tuning in. You could be listening in your car, 0:01:08.200 --> 0:01:11.080 you could be walking, you could be I don't know, 0:01:11.160 --> 0:01:12.839 you could be anywhere. You could be anywhere in the world. 0:01:12.840 --> 0:01:15.160 That's the cool thing about this. On the show today, 0:01:15.160 --> 0:01:17.520 we're going to talk about kids in their tablets. We're 0:01:17.520 --> 0:01:20.440 gonna talk about the Windows Surface Book two, this new 0:01:20.480 --> 0:01:23.160 app that is kind of cool cleans up your contacts 0:01:23.200 --> 0:01:25.360 and helps you manage those. I know it's been a 0:01:25.360 --> 0:01:28.640 while since a contact management app was exciting, but this 0:01:28.640 --> 0:01:29.039 one is. 0:01:29.440 --> 0:01:30.760 I'll give you my review. 0:01:30.520 --> 0:01:33.120 Of the Pixel too, and of course I will check 0:01:33.240 --> 0:01:34.360 social media and. 0:01:34.720 --> 0:01:36.080 Look at some of your comments. 0:01:37.360 --> 0:01:39.600 Man, let's talk about this topic first off on the 0:01:39.640 --> 0:01:42.600 show though, kids and tablets. You know, if you guys 0:01:42.640 --> 0:01:43.959 know me and you see me on TV, you know 0:01:44.000 --> 0:01:47.320 I've got two kids, or on Instagram or Twitter, I've 0:01:47.319 --> 0:01:51.960 got a you know, two boys and they're three and six. 0:01:52.080 --> 0:01:53.480 And let me tell you a never a dull moment 0:01:53.520 --> 0:01:55.880 when you have kids. Obviously that's the number one thing. 0:01:56.360 --> 0:01:59.040 But the second part of that is that there's a 0:01:59.080 --> 0:02:03.600 real struggle these day with the whole idea of kids 0:02:03.640 --> 0:02:06.320 and their tablets and kids and electronics and kids and 0:02:06.360 --> 0:02:08.000 how much do they watch now When I was a kid, 0:02:08.200 --> 0:02:10.239 this is all applying to now, Okay, I'm not talking 0:02:10.280 --> 0:02:11.720 about when I was a kid. When I was a kid, 0:02:12.000 --> 0:02:14.320 here's how it worked, you got home from school, You 0:02:14.360 --> 0:02:17.880 got up early before school, you watched cartoons for as 0:02:17.919 --> 0:02:20.160 long as you wanted until literally you had to walk 0:02:20.160 --> 0:02:20.680 out the door. 0:02:20.800 --> 0:02:21.680 Okay. 0:02:21.919 --> 0:02:24.480 Then you would get home from school, throw down your stuff, 0:02:24.520 --> 0:02:27.640 and you would either watch video game or play video games, 0:02:27.760 --> 0:02:30.240 or you'd watch shows on TV until it was time 0:02:30.280 --> 0:02:32.600 to do your homework or time to go outside or 0:02:32.680 --> 0:02:34.560 time to go to bed, either one. 0:02:34.600 --> 0:02:37.400 I mean, we played outside a lot. That was the 0:02:37.400 --> 0:02:39.040 other thing. When we played outside, you would just go 0:02:39.080 --> 0:02:39.720 outside and. 0:02:39.680 --> 0:02:41.720 Play, and your parents you just know, like this is 0:02:41.720 --> 0:02:43.919 the time to come home. I had one friend's dad 0:02:43.919 --> 0:02:47.560 who would whistle for him anyway. That's all when I 0:02:47.600 --> 0:02:50.640 was a kid. Nowadays, it's a little bit different. We 0:02:50.680 --> 0:02:53.840 are in this world of digital devices and what a 0:02:53.919 --> 0:02:56.359 kids want to do when they come home. They basically 0:02:56.440 --> 0:02:59.160 want to sit down and act like a bowl full 0:02:59.200 --> 0:03:02.840 of mush and absorb everything on their tablet. And I'm 0:03:02.880 --> 0:03:04.880 not saying that's necessarily a bad thing. I think that 0:03:04.919 --> 0:03:06.760 there's a anything. 0:03:06.400 --> 0:03:07.440 In moderation is good. 0:03:07.480 --> 0:03:09.720 But this new research from Common Sense tells us kind 0:03:09.720 --> 0:03:12.960 of what the deal is. And here's the first stat 0:03:13.120 --> 0:03:15.880 Forty two percent of kids ages zero to eight have 0:03:15.960 --> 0:03:20.040 their own tablet, and that's up from one percent in 0:03:20.120 --> 0:03:23.520 twenty eleven. One percent in twenty eleven. Now get it, 0:03:23.560 --> 0:03:26.880 the iPad didn't come out till twenty ten, so you 0:03:26.919 --> 0:03:29.640 know this, there's not much to think about. Before that, 0:03:29.760 --> 0:03:32.440 people were glued to their TVs. But the TV has 0:03:32.480 --> 0:03:35.240 given way to the tablet. And it's a weird thing because, 0:03:36.560 --> 0:03:39.720 you know, the tablet is much more personal than the TV. 0:03:39.800 --> 0:03:41.680 With the TV, at least you had you know, your 0:03:41.680 --> 0:03:43.600 mom or dad could walk by in the background and 0:03:43.600 --> 0:03:45.160 see you that you were watching a cartoon. 0:03:45.200 --> 0:03:46.160 You kind of had an idea. 0:03:46.440 --> 0:03:50.280 But nowadays everything's so personalized. It's so individualized right on 0:03:50.320 --> 0:03:53.280 your tablet screen that you barely even know what your 0:03:53.320 --> 0:03:55.480 kid's doing on there. My kid was watching this show 0:03:55.600 --> 0:03:59.560 on Netflix, by the way, Netflix, This is just you know, 0:03:59.680 --> 0:04:02.920 come on, common sense. When I put my kid's profile 0:04:03.000 --> 0:04:05.840 on Netflix, let me lock it down with a password. Okay, 0:04:06.080 --> 0:04:08.360 just some sort of passcode. I mean, isn't that the 0:04:08.360 --> 0:04:12.240 most basic thing that should be available to me as 0:04:12.240 --> 0:04:14.680 a parent, is that I can lock down when I 0:04:14.720 --> 0:04:16.599 put my kid on Netflix. And I get it. You 0:04:16.600 --> 0:04:18.520 can make the argument that, oh, rich, well, you should 0:04:18.520 --> 0:04:20.640 watch your kids better. You know, maybe you should stand 0:04:20.640 --> 0:04:22.120 over them the whole time. They shouldn't be able to 0:04:22.160 --> 0:04:24.520 see what's on Netflix without you looking. Well, guess what 0:04:24.760 --> 0:04:27.839 real life comes in here to play. And you can't 0:04:27.880 --> 0:04:30.880 always watch your kids every single minute of the day 0:04:31.200 --> 0:04:33.839 what they're watching on iPad. So my kid the other 0:04:33.920 --> 0:04:37.600 day happen to watch He's watching this show and gosh, 0:04:37.640 --> 0:04:39.000 I gotta figure out what the name of this show is. 0:04:39.000 --> 0:04:40.960 I'm gonna look it up on Netflix real quick, because 0:04:41.160 --> 0:04:43.320 the only reason I knew how bad this show was 0:04:43.480 --> 0:04:45.640 is because my photographer, Steven Stark, told me that he 0:04:45.760 --> 0:04:48.560 was watching it and he was like, oh, yeah, it's 0:04:48.600 --> 0:04:52.719 really bad. But it looks like a cartoon. So, oh gosh, 0:04:52.720 --> 0:04:54.080 what is the name of this show? It has a 0:04:54.080 --> 0:04:54.840 little cartoon. 0:04:56.440 --> 0:04:57.760 Oh man, I can't find it. 0:04:57.760 --> 0:05:01.480 It's like it looks like a kids cartoon and it 0:05:01.600 --> 0:05:04.840 is not okay. And I don't know if I'll ever 0:05:04.839 --> 0:05:06.719 be able to find this show on here really fast. 0:05:06.760 --> 0:05:08.880 But it's brand new. It just came out, and it's like, 0:05:09.640 --> 0:05:12.360 it's not a good show. It's not a show for kids. 0:05:12.400 --> 0:05:16.479 And my kid was watching it and I'm like, uh, oh, 0:05:16.680 --> 0:05:18.719 you know, give me that. Give me that back. You 0:05:18.800 --> 0:05:21.680 cannot be on there. Oh big mouth. There it is 0:05:21.760 --> 0:05:24.760 big Mouth. That's the show you I don't even know. 0:05:24.800 --> 0:05:26.359 You don't even want to start watching it because the 0:05:26.360 --> 0:05:28.640 stuff my photographer is telling me about it, that is 0:05:28.640 --> 0:05:31.080 not a show for kids. Somehow he switched to my 0:05:31.120 --> 0:05:36.320 profile and started watching that. Anyway, average amount of time 0:05:36.360 --> 0:05:40.320 spent with mobile devices skyrockets increasing ten times. So it 0:05:40.400 --> 0:05:43.680 used to be five minutes a day in twenty eleven. 0:05:44.000 --> 0:05:48.080 Now it's forty eight minutes in twenty seventeen. So forty 0:05:48.120 --> 0:05:50.520 eight minutes now that that's on a good day. I 0:05:50.560 --> 0:05:52.599 think for a lot of kids, forty eight minutes with 0:05:52.600 --> 0:05:54.960 their tablet is like, I mean, think about it, that's 0:05:55.000 --> 0:05:59.560 just two shows. And you know that's that's literally two shows. Now, 0:05:59.560 --> 0:06:01.839 that's what I try to limit my kids to each 0:06:01.920 --> 0:06:04.320 night when they come home, is just two shows. But 0:06:04.800 --> 0:06:06.400 some days or more some days are not. 0:06:07.680 --> 0:06:08.200 Let's see. 0:06:08.680 --> 0:06:10.880 They're also going to start some public service announcements with 0:06:10.920 --> 0:06:15.800 Will Ferrell arguing for a device free dinner. So they're saying, basically, 0:06:15.839 --> 0:06:18.080 put down your phones during dinner. And this is something 0:06:18.120 --> 0:06:20.200 we tried. We actually went cold turkey at the table 0:06:20.839 --> 0:06:23.000 dinner table with the kids. We said, just after a 0:06:23.040 --> 0:06:24.719 couple of years, we said, you know what, no more 0:06:24.720 --> 0:06:25.760 iPads at the table. 0:06:25.880 --> 0:06:26.320 That's it. 0:06:26.760 --> 0:06:29.120 We are no longer having iPads at the table. And 0:06:29.200 --> 0:06:31.520 believe me, we've all been guilty. The parents too, do 0:06:31.560 --> 0:06:33.359 the same thing. You sit down and next thing you know, 0:06:33.880 --> 0:06:36.640 you're looking at your phone because you get a notification, 0:06:36.800 --> 0:06:41.320 and it ruins the entire dinner. So I'm guilty of this. 0:06:41.520 --> 0:06:44.000 My wife is guilty of it, the kids are guilty 0:06:44.040 --> 0:06:45.960 of it. We're all guilty of it. And the reality 0:06:46.000 --> 0:06:48.280 is it's not that we're doing anything wrong. I mean, 0:06:48.279 --> 0:06:50.440 come on, how exciting is a slot machine when you 0:06:50.520 --> 0:06:52.760 roll the dice and you know or you pull that 0:06:52.839 --> 0:06:54.360 handle and you don't know what's going to come up. 0:06:54.520 --> 0:06:55.960 What do you think is happening when you're looking at 0:06:56.000 --> 0:06:57.800 your notifications the same exact thing. 0:06:58.680 --> 0:06:59.320 That's all you're doing. 0:06:59.320 --> 0:07:02.240 When you're when you're pulling down on Instagram and you're 0:07:02.240 --> 0:07:04.800 pulling down on Facebook to refresh the feed. Think about it. 0:07:05.680 --> 0:07:09.000 I mean, you're you're you're playing the lottery and it's fun. 0:07:09.800 --> 0:07:12.680 So I'm not I'm not arguing against this. I'm just 0:07:12.720 --> 0:07:16.240 saying life could be better. And when I was a kid. Yeah, 0:07:16.280 --> 0:07:18.160 we had we had the TV on during dinner. A 0:07:18.160 --> 0:07:20.040 lot of times. We had a TV in a kitchen. 0:07:20.680 --> 0:07:22.400 So I don't know what the answer is. I think 0:07:22.400 --> 0:07:26.160 that it's a it's in moderation. So with my kids, 0:07:26.520 --> 0:07:28.960 Monday night free for all. Everyone's tired. I mean, what 0:07:29.000 --> 0:07:31.240 are you gonna do. It's Monday, so they can eat 0:07:31.240 --> 0:07:33.040 in front of the TV. They could do whatever they want. 0:07:33.280 --> 0:07:35.440 Tuesday night, I'm a little more strict. I'm like, all right, 0:07:35.560 --> 0:07:37.200 no iPads. And then if they bring them, I'm like, 0:07:37.200 --> 0:07:41.880 all right. But uh, you know, you gotta do what 0:07:41.880 --> 0:07:43.840 you gotta You gotta do what you gotta do. Sometimes 0:07:43.840 --> 0:07:46.080 it's just a matter of survival as a parent. And 0:07:46.120 --> 0:07:47.560 if you give them their iPad and they watch a 0:07:47.600 --> 0:07:50.320 show and they're calm and they're enjoying life, that's that's 0:07:50.360 --> 0:07:50.800 a good thing. 0:07:51.760 --> 0:07:52.080 Uh. 0:07:52.120 --> 0:07:53.880 But it was a big decision in our family when 0:07:53.920 --> 0:07:56.200 to get them tablets and when to let them watch 0:07:56.280 --> 0:07:58.920 these things. And it used to be a shared device 0:07:58.960 --> 0:08:01.440 and now, of course they each have their own. But 0:08:02.440 --> 0:08:06.000 you know, they can be a lifesaver, believe me, life saver. 0:08:06.120 --> 0:08:08.120 At the restaurant, we were out at a restaurant, on 0:08:08.160 --> 0:08:10.000 Friday night, and we were able to bring the kids 0:08:10.600 --> 0:08:13.320 because we had them have their iPads at the table. Now, 0:08:13.320 --> 0:08:16.280 I know that sounds terrible, but the reality is, number one, 0:08:16.320 --> 0:08:18.600 we're with our kids at least, and so we're functioning 0:08:18.640 --> 0:08:20.520 as a family. Number Two, we didn't have to pay 0:08:20.520 --> 0:08:23.320 for a babysitter, which was nice. But number three, you know, 0:08:23.360 --> 0:08:25.960 they get to go out to a restaurant and enjoy 0:08:26.000 --> 0:08:29.080 that time with us, even though they eventually moved on 0:08:29.120 --> 0:08:29.920 to their iPads. 0:08:30.200 --> 0:08:32.040 And so now I was talking with my wife. 0:08:31.880 --> 0:08:33.960 Because I feel like we had such a successful dinner 0:08:34.320 --> 0:08:36.600 that maybe we're going to try the thing where we 0:08:37.559 --> 0:08:41.400 maybe talk first until dinner comes, and then once dinner 0:08:41.440 --> 0:08:43.439 comes and they eat, then they can have their iPad. 0:08:43.559 --> 0:08:46.560 So it's kind of like dessert. You don't get it 0:08:46.600 --> 0:08:49.440 till you finish your food. In our house, let's see 0:08:49.440 --> 0:08:49.719 what else? 0:08:49.760 --> 0:08:50.440 What else? What else? 0:08:51.280 --> 0:08:55.480 Forty nine percent of children eight or under watch TV 0:08:55.600 --> 0:08:58.160 or videos or play video games in the hour before bedtime, 0:08:58.200 --> 0:09:01.480 and according to pediatricians, apparently that's a no no. Now, 0:09:02.440 --> 0:09:04.199 you know, we try to make the hour before bed 0:09:04.280 --> 0:09:07.360 more like, you know, more like reading and stuff like that. 0:09:07.480 --> 0:09:09.800 So if they're but some nights again they're just going 0:09:09.840 --> 0:09:14.000 straight from watching right to bed and you know, it 0:09:14.080 --> 0:09:14.600 just depends. 0:09:14.640 --> 0:09:15.840 Again, it's all moderation. 0:09:16.000 --> 0:09:18.640 But I think these stats are really telling because the 0:09:18.679 --> 0:09:22.520 way that technology has really, you know. 0:09:22.760 --> 0:09:25.400 Affected the childhood is is so different. 0:09:25.640 --> 0:09:28.600 It's it's really it's really interesting to me because this 0:09:28.720 --> 0:09:30.880 is the way I put it. I grew up with 0:09:30.920 --> 0:09:32.800 a screen in front of my face from the time 0:09:32.880 --> 0:09:36.800 I was about I don't know, in my teens, I 0:09:36.800 --> 0:09:39.560 don't know, let's say fifteen, okay, and I had my 0:09:39.600 --> 0:09:42.520 first computer, and then of course my you know, you 0:09:42.640 --> 0:09:45.679 just had a computer, a laptop, whatever, and then of 0:09:45.679 --> 0:09:48.520 course you had things come along like the like the phones, 0:09:48.520 --> 0:09:50.000 but the phones were never in front of your face 0:09:50.000 --> 0:09:50.520 all the time. 0:09:50.840 --> 0:09:51.400 Now they are. 0:09:51.880 --> 0:09:55.160 My kids meanwhile, they know how to swipe from about 0:09:55.200 --> 0:09:57.000 six months, and I think. 0:09:56.800 --> 0:09:57.679 That's a lot of kids. 0:09:58.040 --> 0:10:00.160 My kid yesterday he stood up on the on the 0:10:01.120 --> 0:10:02.880 little table in front of the TV and he's sitting 0:10:02.920 --> 0:10:06.480 there tapping the TV, tapping the TV and trying to 0:10:06.520 --> 0:10:09.520 swipe on the TV. And that my other kid did 0:10:09.520 --> 0:10:11.960 that too, And it's just crazy. It's just built into 0:10:11.960 --> 0:10:15.560 who they are. All right, phone lines are open, I'm 0:10:15.600 --> 0:10:18.240 gonna take your tech questions next three one zero five 0:10:18.400 --> 0:10:22.280 nine four three zero zero three three one zero five 0:10:22.480 --> 0:10:25.800 nine four three zero zero three coming up, I will 0:10:25.800 --> 0:10:29.160 take some of your questions live. You're listening to Rich 0:10:29.320 --> 0:10:31.800 on tech rich on tech Live. 0:10:31.880 --> 0:10:32.560 We'll be right back. 0:10:36.760 --> 0:10:39.120 Thanks for listening to Rich on tech Live. You can 0:10:39.160 --> 0:10:42.240 subscribe to this podcast by searching Rich on tech in 0:10:42.280 --> 0:10:43.720 your favorite podcasting app. 0:10:43.960 --> 0:10:49.400 That way, you can listen anywhere. Welcome back to Rich 0:10:49.440 --> 0:10:50.280 on tech Live. 0:10:50.360 --> 0:10:53.760 You are listening to Rich DeMuro, where we talk about technology, 0:10:54.280 --> 0:10:57.520 your life, your technology, whatever you want to talk about 0:10:57.520 --> 0:11:00.719 basically as it relates to technology. Lines are open three 0:11:00.760 --> 0:11:03.559 one zero five nine four three zero zero three, and 0:11:03.600 --> 0:11:05.360 we're just gonna go right to our first caller here 0:11:05.400 --> 0:11:07.160 in the sixty six to one area code. 0:11:07.280 --> 0:11:09.720 Hey Rich Greg from the Antelope Valley. 0:11:09.960 --> 0:11:12.000 Greg, how you doing today on this Thursday? 0:11:13.280 --> 0:11:14.400 Not too bad in yourself? 0:11:14.760 --> 0:11:17.360 I am always doing fantastic on a Thursday, so day 0:11:17.360 --> 0:11:18.000 before Friday. 0:11:19.240 --> 0:11:24.280 Yes, great. I have a little problem here. I have 0:11:24.640 --> 0:11:28.680 had my iPhone six S for it'll be a year 0:11:28.679 --> 0:11:32.720 in November, and you know, of course accidents happened. I 0:11:32.760 --> 0:11:37.400 have dropped it and within I think I dropped it 0:11:38.240 --> 0:11:44.240 a good good, a good drop last December, and the 0:11:44.360 --> 0:11:48.760 bottom left hand side is a little if there's a 0:11:48.800 --> 0:11:55.400 little crack there, Okay, okay, But within the last week 0:11:55.960 --> 0:12:02.160 I have noticed some fine red lines on the left 0:12:02.200 --> 0:12:10.680 hand of my screen going from the battery icon all 0:12:10.679 --> 0:12:14.360 the way down to the that I have my Safari 0:12:14.440 --> 0:12:20.800 button there, Okay, and they don't go away, and it's 0:12:20.840 --> 0:12:24.080 a little bit annoying. So I'm wondering, is it something 0:12:24.120 --> 0:12:26.440 to do with my screen or is it something to 0:12:26.440 --> 0:12:29.199 do with the software or hardware. 0:12:29.679 --> 0:12:32.440 Well, it sounds like it could be. I think it's 0:12:32.440 --> 0:12:35.199 something to do with the Well, it could be the screen, 0:12:35.280 --> 0:12:37.719 could be a screen issue, could be some pixels that 0:12:38.040 --> 0:12:40.200 have gotten ruined, but if they're lighting up red, they're 0:12:40.200 --> 0:12:43.160 not dead. I think it's something to do with some 0:12:43.200 --> 0:12:46.160 sort of logic board or something that's driving the video 0:12:46.360 --> 0:12:49.080 on the phone, and that's what's causing it. And it 0:12:49.120 --> 0:12:51.120 could you know, it could every time your phone is 0:12:51.160 --> 0:12:54.240 moving or get shifted or jostled, it could make the 0:12:54.280 --> 0:12:55.640 problem worse eventually. 0:12:56.120 --> 0:12:57.319 So what are you thinking of doing? 0:12:57.400 --> 0:13:00.160 Are you thinking it's a success so it's not terribly old. 0:13:00.600 --> 0:13:01.720 Are you thinking of upgrading? 0:13:04.320 --> 0:13:06.960 No, I'm not right now. I was just thinking of 0:13:07.000 --> 0:13:10.120 getting it fixed. And I've you know, seen places that 0:13:10.280 --> 0:13:13.959 replace the you know, like a broken screen, so I 0:13:14.200 --> 0:13:16.520 one that's why I was calling to see if, well, 0:13:16.559 --> 0:13:19.120 if that's something I should do, or if it's you know, 0:13:19.240 --> 0:13:21.160 something inside I get. 0:13:21.440 --> 0:13:23.320 Here's the deal. I mean, you could start there. You 0:13:23.320 --> 0:13:25.480 can go to one of those places. If you want 0:13:25.480 --> 0:13:27.960 someone to come to you, you can go to iicracked 0:13:28.080 --> 0:13:28.680 dot com. 0:13:28.720 --> 0:13:30.440 They'll come right to your house and fix it. 0:13:31.920 --> 0:13:33.640 Or you can go to like I would not go 0:13:33.720 --> 0:13:35.680 to some random place, you know, like in the mall, 0:13:36.040 --> 0:13:40.079 because the problem here is that this may not fix 0:13:40.160 --> 0:13:42.600 it and you know, or it may come back and 0:13:42.640 --> 0:13:43.920 then you have to go back to them. So you 0:13:43.920 --> 0:13:45.960 want someplace that sort of has a warranty on their 0:13:46.200 --> 0:13:48.200 on their stuff, and the place at the mall, you know, 0:13:48.240 --> 0:13:50.200 like the random places that just you know, they open 0:13:50.280 --> 0:13:53.559 up overnight and it's just some kid. You know, they 0:13:53.559 --> 0:13:55.480 may not offer the service, they may not be there 0:13:55.559 --> 0:13:57.720 if you need them in three months. So something like 0:13:57.800 --> 0:14:00.280 I cracked the guarantee the work that they do if 0:14:00.320 --> 0:14:04.240 the screen cracks again. But mostly these companies, you know, 0:14:04.280 --> 0:14:06.200 they will replace the screen, but it sounds like you 0:14:06.240 --> 0:14:10.920 may need the LCD replaced as well. So if there's 0:14:10.920 --> 0:14:12.959 a lot of damage, they can do that, but it's 0:14:13.000 --> 0:14:13.960 just gonna cost you more. 0:14:14.040 --> 0:14:15.120 So here's what I would do. 0:14:15.480 --> 0:14:17.960 I would go into like a place like New break 0:14:18.000 --> 0:14:21.040 I Fix, and I would get an estimate. 0:14:21.280 --> 0:14:22.320 Look, have them look at it. 0:14:22.360 --> 0:14:24.320 They see these things every day, so they know kind 0:14:24.320 --> 0:14:26.280 of the difference between what's going on, you know, if 0:14:26.280 --> 0:14:29.400 something's going to just take a screen or need a 0:14:29.440 --> 0:14:32.320 part inside. So I'd go there, get the estimate. If 0:14:32.320 --> 0:14:34.760 it's three hundred bucks, no way, you know what I mean. 0:14:34.800 --> 0:14:36.560 I mean, it's time time to get a new phone. 0:14:37.080 --> 0:14:39.280 And what you can do is if it's something like 0:14:39.320 --> 0:14:41.960 three hundred dollars, then you can sell this phone on 0:14:42.080 --> 0:14:44.520 eBay and you'll get some money for it, because someone 0:14:44.560 --> 0:14:47.120 out there on eBay knows how to fix these phones 0:14:47.160 --> 0:14:48.840 and they'll fix it and then they'll flip it and 0:14:48.920 --> 0:14:49.280 sell it. 0:14:49.640 --> 0:14:51.440 But for you, it might be too much trouble. 0:14:51.520 --> 0:14:54.520 You know what I'm saying, right right, So I would 0:14:54.600 --> 0:14:57.440 say do that, go in, get an estimate, and sometimes 0:14:57.480 --> 0:14:59.240 they may say, hey, look we can replace it, and 0:14:59.280 --> 0:15:01.680 we can't guarant tea that anything's gonna work any better, 0:15:01.800 --> 0:15:04.320 or that the lines are gonna go away because they 0:15:04.400 --> 0:15:06.280 just they just don't know until they actually put a 0:15:06.280 --> 0:15:09.440 new screen on there. So that's that's what you're sort 0:15:09.440 --> 0:15:09.960 of up against. 0:15:09.960 --> 0:15:10.240 Greg. 0:15:11.440 --> 0:15:13.360 Okay, and you said the what was the name of 0:15:13.400 --> 0:15:14.280 the place you break? 0:15:14.520 --> 0:15:16.680 Yeah, so there's like a little chain of places are 0:15:16.680 --> 0:15:19.760 you in? You said, you're in Los Angeles area? Right, Uh, 0:15:19.960 --> 0:15:23.840 it's you Break I Fix And that's that's the one 0:15:23.880 --> 0:15:26.240 that's a store. And the reason why I recommend them 0:15:26.280 --> 0:15:29.280 is because a lot of the third party insurance companies 0:15:29.560 --> 0:15:31.640 will send you there, so I know they're pretty legit 0:15:31.800 --> 0:15:33.040 and they have a lot of locations. 0:15:33.520 --> 0:15:34.480 So find one of those. 0:15:34.520 --> 0:15:36.360 You Break I Fix, and if you want someone to 0:15:36.360 --> 0:15:38.520 come to you, you can just go on I cracked 0:15:38.680 --> 0:15:41.160 dot com and they will send a technician to your 0:15:41.160 --> 0:15:44.920 house and they'll do it anywhere I was at. I 0:15:45.040 --> 0:15:48.520 was in Florida on a shoot one time, and the 0:15:48.520 --> 0:15:51.560 the whatever the I Cracked folks like literally came to 0:15:51.600 --> 0:15:54.040 fix this athlete's phone like right there in the like 0:15:54.920 --> 0:15:58.560 outside the locker room, basically, you know, one of the players. 0:15:58.800 --> 0:16:00.360 And I was like, Wow, that's pretty amaz that you 0:16:00.360 --> 0:16:01.800 can just do this anywhere so. 0:16:02.720 --> 0:16:06.520 Wow, okay, but you don't if I was to take 0:16:06.560 --> 0:16:10.120 it to Apple, they even though it's under the still 0:16:10.200 --> 0:16:12.760 under the warranty, they wouldn't fix it because of that crack. 0:16:13.000 --> 0:16:15.200 I mean, well, I mean you could do that first. 0:16:15.240 --> 0:16:17.160 They're they're going to tell you right off the bat, 0:16:17.200 --> 0:16:18.840 So do that first. You know, it can't hurt. They're 0:16:18.840 --> 0:16:20.520 not going to charge you. But what they're gonna do 0:16:20.560 --> 0:16:22.480 is they're going to see that crack, and like when 0:16:22.520 --> 0:16:24.280 I took my wife's phone in there was like a 0:16:25.000 --> 0:16:28.000 diagnosis fee or something like that, so they believe me. 0:16:28.240 --> 0:16:29.200 Apple's not stupid. 0:16:29.200 --> 0:16:32.880 But at the same time they may say, oh my gosh, 0:16:32.880 --> 0:16:35.280 we just noticed that your phone has a crack problem 0:16:35.280 --> 0:16:39.400 that you know, if it's turned left, it cracks, so 0:16:39.880 --> 0:16:42.200 you know, you may they may you never know. I 0:16:42.200 --> 0:16:44.000 would take it there first and then go to these 0:16:44.000 --> 0:16:47.080 other places, but don't let them. Don't pay at Apple 0:16:47.120 --> 0:16:49.200 for them to diagnose it because they're their repair is 0:16:49.240 --> 0:16:50.440 always going to be more expensive. 0:16:51.320 --> 0:16:53.600 Okay, all right, well, thank you, all. 0:16:53.560 --> 0:16:55.600 Right, Greg, thanks so much for listening and being a 0:16:55.600 --> 0:16:57.920 part of rich On Tech Live. I do appreciate it. 0:16:57.920 --> 0:17:01.040 Greg in Antelope Valley. All right, let's take one more 0:17:01.080 --> 0:17:03.520 call here in the nine oh nine area code. 0:17:04.040 --> 0:17:05.879 Nine oh nine you're on with Rich. Who am I 0:17:05.920 --> 0:17:06.399 speaking with? 0:17:07.480 --> 0:17:09.480 Hi? This is Sam from Pomona. 0:17:09.840 --> 0:17:11.639 Sam from Pomona. How you doing today? 0:17:12.440 --> 0:17:15.480 I'm doing pretty good. Got a couple of tech questions 0:17:15.480 --> 0:17:15.840 for you. 0:17:16.040 --> 0:17:18.280 Well, hopefully I have. It's a couple of tech answers. 0:17:18.680 --> 0:17:22.840 Okay, I recently got rid of my cable because the 0:17:22.880 --> 0:17:26.520 bill got way too high. I put in an outdoor 0:17:27.119 --> 0:17:31.080 antenna and now I'm getting, you know, HD great reception. 0:17:31.920 --> 0:17:35.520 I watch you guys on kt LA literally every morning. 0:17:35.760 --> 0:17:36.080 Thank you. 0:17:36.680 --> 0:17:39.600 One of the things that you know, I had was 0:17:39.640 --> 0:17:42.720 a DVR, and I kind of missed that because I'll 0:17:42.720 --> 0:17:45.800 go into the kitchen to make breakfast and miss stuff, 0:17:45.920 --> 0:17:48.520 you know, and I come back and anyway, so I 0:17:48.520 --> 0:17:50.560 did a little research and I bought one of these 0:17:51.240 --> 0:17:57.400 uh TV tuners with the ability to record. I went 0:17:57.400 --> 0:18:00.680