1 00:00:02,759 --> 00:00:05,640 Speaker 1: You're listening to Ron and Nanian The Car Doctor, nationally 2 00:00:05,680 --> 00:00:09,240 Speaker 1: recognized auto expert trusted by Mechanics, Weekend wrenchers and vehicle 3 00:00:09,240 --> 00:00:12,280 Speaker 1: owners Alife. Ron brings over forty years of hands on 4 00:00:12,360 --> 00:00:15,560 Speaker 1: experience and deep industry insight to help you understand your vehicle. 5 00:00:16,160 --> 00:00:19,160 Speaker 1: Join the Conversation Live every Saturday from two to four 6 00:00:19,200 --> 00:00:21,759 Speaker 1: pm Eastern by calling eight five to five five six 7 00:00:21,880 --> 00:00:24,960 Speaker 1: zero nine nine zero zero. That's eight five to five 8 00:00:25,079 --> 00:00:28,320 Speaker 1: five six zero ninety nine hundred, your direct line to 9 00:00:28,400 --> 00:00:33,440 Speaker 1: honest answers and practical advice. Looking for more, visit cardoctorshow 10 00:00:33,520 --> 00:00:37,320 Speaker 1: dot com for past episodes, repair tips, and Ron's latest insights, 11 00:00:37,520 --> 00:00:39,760 Speaker 1: and be sure to subscribe to the Car Doctor YouTube 12 00:00:39,840 --> 00:00:44,280 Speaker 1: channel for exclusive videos, real repair footage and more. Now 13 00:00:44,560 --> 00:00:47,479 Speaker 1: start your injuries. The Car Doctor is in the garage 14 00:00:47,560 --> 00:00:50,519 Speaker 1: and ready to take your call. 15 00:00:50,600 --> 00:00:54,120 Speaker 2: I want to talk about proximity of repair today. Hello 16 00:00:54,160 --> 00:00:57,320 Speaker 2: and welcome. We had a boy. There's a lot I 17 00:00:57,320 --> 00:00:58,800 Speaker 2: could talk about this week because let me tell you 18 00:00:58,880 --> 00:01:01,920 Speaker 2: it was it was a full moon Thursday, wasn't it. 19 00:01:02,000 --> 00:01:04,240 Speaker 2: I think so? And you could see it. Everybody was, 20 00:01:05,480 --> 00:01:07,920 Speaker 2: you know, full moon auto repair shows. Let me let 21 00:01:07,920 --> 00:01:11,039 Speaker 2: me preface today by this, okay, before we get started, 22 00:01:11,120 --> 00:01:13,959 Speaker 2: or as we get started. Full Moon Auto Repair and 23 00:01:14,040 --> 00:01:17,440 Speaker 2: Full Moon Auto Repair shows are usually wild. So I 24 00:01:17,480 --> 00:01:19,319 Speaker 2: don't know what's going to happen in the next two hours, 25 00:01:19,319 --> 00:01:23,319 Speaker 2: but I'm wide open anything as possible, you know. I 26 00:01:23,360 --> 00:01:27,319 Speaker 2: can tell you that it was the week of It 27 00:01:27,360 --> 00:01:29,400 Speaker 2: was just it was just simple things. Well, how did 28 00:01:29,400 --> 00:01:31,680 Speaker 2: the car get here while I drove it? Okay? Great, 29 00:01:31,760 --> 00:01:33,759 Speaker 2: and you know, but I had to make a left 30 00:01:33,760 --> 00:01:35,839 Speaker 2: and a right and it wasn't a clear cut answer. 31 00:01:35,880 --> 00:01:38,280 Speaker 2: And I said, and who's putting gas in it? And 32 00:01:38,319 --> 00:01:40,240 Speaker 2: it was in reference to a Toyota that the gas 33 00:01:40,240 --> 00:01:42,120 Speaker 2: cap was left off and it had set a fault coat. 34 00:01:42,480 --> 00:01:44,039 Speaker 2: And she said, well, I am, I paid for it. 35 00:01:44,040 --> 00:01:45,560 Speaker 2: I said, yeah, I know. But do you do it 36 00:01:45,560 --> 00:01:47,960 Speaker 2: yourself or do you have somebody do it for you? Well, 37 00:01:48,000 --> 00:01:50,080 Speaker 2: you can't do it for yourself in New Jersey. You 38 00:01:50,120 --> 00:01:51,960 Speaker 2: have to have somebody do it it. Just I just 39 00:01:52,000 --> 00:01:54,480 Speaker 2: wanted clear cut yes or no answers. And I couldn't 40 00:01:54,480 --> 00:01:58,120 Speaker 2: get that. It was that isn't what got me. It 41 00:01:58,160 --> 00:01:59,560 Speaker 2: was it was all the rest of the repairs that 42 00:01:59,560 --> 00:02:03,000 Speaker 2: were mixed and around these this week that you know, 43 00:02:03,080 --> 00:02:04,720 Speaker 2: made me kind of kick my head to the side, 44 00:02:04,760 --> 00:02:07,480 Speaker 2: and this week was a study in human emotion is 45 00:02:07,520 --> 00:02:09,800 Speaker 2: probably the best way that I could describe it. And 46 00:02:09,840 --> 00:02:11,920 Speaker 2: I was telling Tom before the show it even ended, 47 00:02:12,320 --> 00:02:13,960 Speaker 2: you know, here we are show day, and I went, 48 00:02:14,000 --> 00:02:16,359 Speaker 2: I went to my favorite deli here in New Jersey 49 00:02:16,400 --> 00:02:20,240 Speaker 2: to get to get to get lunch. And Paul, the 50 00:02:20,240 --> 00:02:22,639 Speaker 2: owner knows what I do, you know, mechanic, and he 51 00:02:23,440 --> 00:02:25,200 Speaker 2: knows what the day is today. He says, hey, you 52 00:02:25,240 --> 00:02:26,800 Speaker 2: getting ready to do your show today? And the woman 53 00:02:27,560 --> 00:02:30,880 Speaker 2: standing at the front of the line was sitting there listening. 54 00:02:30,919 --> 00:02:33,640 Speaker 2: And the second time it happened to me today, I 55 00:02:33,639 --> 00:02:36,800 Speaker 2: got to stop talking and she kicked her head to 56 00:02:36,800 --> 00:02:38,720 Speaker 2: the side. When and Paul said what times the show starting? 57 00:02:38,760 --> 00:02:40,839 Speaker 2: I said two o'clock and he said, and she's looked 58 00:02:40,840 --> 00:02:43,200 Speaker 2: at me and she went are you Ron? And Andian? 59 00:02:43,960 --> 00:02:46,519 Speaker 2: And the guy for people back in the Delhi line 60 00:02:46,600 --> 00:02:49,600 Speaker 2: kick picked his head up from the phone and just went, huh. 61 00:02:49,639 --> 00:02:51,799 Speaker 2: So it's just been that kind of a week. It 62 00:02:52,080 --> 00:02:55,120 Speaker 2: just it's just weird. By the way, Wilkes Delhi Mawa. 63 00:02:55,240 --> 00:02:57,240 Speaker 2: I have to do a shout out best potato salad 64 00:02:57,280 --> 00:03:00,480 Speaker 2: in the county, absolutely the best. It's just just great. 65 00:03:00,720 --> 00:03:02,200 Speaker 2: And he's not paying me to say that. He doesn't 66 00:03:02,200 --> 00:03:06,040 Speaker 2: even know I'm saying it. So But anyway, we had 67 00:03:06,040 --> 00:03:09,440 Speaker 2: a Toyota this week, another one, a different one, a 68 00:03:09,520 --> 00:03:12,280 Speaker 2: RAF four, a seventeen RAF four that had gone to 69 00:03:12,360 --> 00:03:15,840 Speaker 2: the local Toyota dealer and it went in for an 70 00:03:15,840 --> 00:03:17,640 Speaker 2: oil change. It went in for the seventy nine ninety 71 00:03:17,639 --> 00:03:22,960 Speaker 2: five special, which again I love these lost Leader oil changes. 72 00:03:23,600 --> 00:03:26,119 Speaker 2: I love the fact that we still can't figure it out, 73 00:03:26,160 --> 00:03:29,280 Speaker 2: meaning the motoring public and the rest of the industry 74 00:03:29,320 --> 00:03:31,760 Speaker 2: can't figure it out that we're losing money on this. 75 00:03:31,840 --> 00:03:34,920 Speaker 2: But let's keep doing it anyway, Let's mislead the public 76 00:03:35,000 --> 00:03:38,080 Speaker 2: on what an oil change's value is, because an oil change, 77 00:03:38,400 --> 00:03:42,040 Speaker 2: it's more than the monetary value. It's about the thoroughness 78 00:03:42,040 --> 00:03:44,440 Speaker 2: and the accuracy and the safety. And I could probably 79 00:03:44,480 --> 00:03:47,880 Speaker 2: talk for two hours just about how many things we 80 00:03:47,960 --> 00:03:51,360 Speaker 2: see wrong on a simple oil change, because there's no 81 00:03:51,400 --> 00:03:54,800 Speaker 2: such thing as simple anymore. There just isn't wrong. Gas 82 00:03:54,840 --> 00:03:58,480 Speaker 2: gets no, gas gets loose, drain plugs, filters that are 83 00:03:58,520 --> 00:04:02,040 Speaker 2: crushed on that you have to air. You question the 84 00:04:02,160 --> 00:04:04,160 Speaker 2: validity of the quality of the oil when you look 85 00:04:04,160 --> 00:04:06,120 Speaker 2: at the bill. Are they really using oil rated for 86 00:04:06,160 --> 00:04:09,120 Speaker 2: your European class of automobile? Are they really using oil 87 00:04:09,200 --> 00:04:11,240 Speaker 2: rated for a turbo charger? And so on and so 88 00:04:11,280 --> 00:04:13,840 Speaker 2: on and so on, because some of the questions I 89 00:04:13,880 --> 00:04:16,760 Speaker 2: get indicate to me that people are still thinking it's 90 00:04:16,839 --> 00:04:19,799 Speaker 2: conventional oil. They're shocked that we're using a full synthetic. 91 00:04:20,200 --> 00:04:22,520 Speaker 2: They're looking for the cheapest way out because they don't 92 00:04:22,560 --> 00:04:26,599 Speaker 2: realize the true value of an oil change. So we 93 00:04:26,640 --> 00:04:28,480 Speaker 2: had this Toyota that came in after the seventy nine 94 00:04:28,480 --> 00:04:33,480 Speaker 2: Andy five special, and it as usual, they got the 95 00:04:33,520 --> 00:04:35,800 Speaker 2: seventy nine to ninety five, they had the oil change done, 96 00:04:35,839 --> 00:04:38,040 Speaker 2: and they had the list of forty eight and thirty 97 00:04:38,040 --> 00:04:41,000 Speaker 2: two dollars in change of service work that the vehicle needed. 98 00:04:42,000 --> 00:04:44,080 Speaker 2: It needed two front drive axles, It needed a left 99 00:04:44,120 --> 00:04:47,000 Speaker 2: side axle seal, It needed trans fluid service, it needed 100 00:04:47,000 --> 00:04:51,000 Speaker 2: transfer case fluid service. You know, it needed two lower 101 00:04:51,000 --> 00:04:54,880 Speaker 2: ball joints, It needed a wheel alignment, and the list 102 00:04:54,920 --> 00:04:58,280 Speaker 2: went on and on and on. Ron, can you tell 103 00:04:58,360 --> 00:04:59,320 Speaker 2: us that this really needs it? 104 00:04:59,440 --> 00:04:59,599 Speaker 3: Or not? 105 00:05:00,040 --> 00:05:02,800 Speaker 2: Trust you? And I get that, And I think I 106 00:05:02,839 --> 00:05:05,240 Speaker 2: wrote myself notes during the week as I'm keeping track 107 00:05:05,320 --> 00:05:08,040 Speaker 2: of this in my diary because I'm collecting thoughts for 108 00:05:08,080 --> 00:05:10,760 Speaker 2: the book, which I have started, by the way, and 109 00:05:12,839 --> 00:05:16,000 Speaker 2: you know, trust is just so high up in that 110 00:05:16,640 --> 00:05:19,440 Speaker 2: list of what you guys are looking for. But what 111 00:05:19,560 --> 00:05:23,880 Speaker 2: got me with this wrap four? As I read it, 112 00:05:23,880 --> 00:05:27,520 Speaker 2: it was five hours to replace both front drive axles. Okay, 113 00:05:27,600 --> 00:05:30,240 Speaker 2: I don't argue the time that right side axle. As 114 00:05:30,279 --> 00:05:31,680 Speaker 2: a matter of fact, we're in the process of doing 115 00:05:31,720 --> 00:05:34,159 Speaker 2: the job. We had to cut the axle bearing support off, 116 00:05:34,640 --> 00:05:37,800 Speaker 2: which is no easy task because there's a plastic overhang 117 00:05:37,839 --> 00:05:41,000 Speaker 2: of the intake manifold on this particularly four cylinder Toyota 118 00:05:41,040 --> 00:05:43,680 Speaker 2: that makes it a little You gotta be careful what 119 00:05:43,720 --> 00:05:47,160 Speaker 2: you're doing there, all right, But then it was three 120 00:05:47,200 --> 00:05:49,200 Speaker 2: hours to do the two ball joints that you have 121 00:05:49,279 --> 00:05:53,160 Speaker 2: to unbolt to get the axle out, and then it 122 00:05:53,279 --> 00:05:56,240 Speaker 2: was an hour I'm sorry, it was two hours to 123 00:05:56,279 --> 00:05:58,279 Speaker 2: get the axle seal out of the left side of 124 00:05:58,279 --> 00:06:01,320 Speaker 2: the transmission which once the axel was out, to change it. 125 00:06:01,320 --> 00:06:05,599 Speaker 2: It's if it takes you longer than fifteen minutes, you 126 00:06:05,600 --> 00:06:09,080 Speaker 2: shouldn't be allowed to fix cars, because either that, you know, 127 00:06:09,120 --> 00:06:10,600 Speaker 2: you can't chew gum and walk at the same time. 128 00:06:10,600 --> 00:06:14,039 Speaker 2: There's something wrong with you that you're just not equipped 129 00:06:14,080 --> 00:06:15,920 Speaker 2: or you're just not capable. It's one or the other. 130 00:06:17,000 --> 00:06:18,920 Speaker 2: And when I added it up, the nine and a half, 131 00:06:19,000 --> 00:06:21,559 Speaker 2: almost ten hours that the dealer was quoting for this repair. 132 00:06:21,560 --> 00:06:23,159 Speaker 2: And I shouldn't say dealer, because I think I see 133 00:06:23,160 --> 00:06:25,320 Speaker 2: this another repair. I see this. I do see this 134 00:06:25,360 --> 00:06:28,680 Speaker 2: in other repair shops. The repair facility, which just happened 135 00:06:28,680 --> 00:06:32,400 Speaker 2: to be a dealer, I'll be fair, was almost eleven 136 00:06:32,440 --> 00:06:35,920 Speaker 2: hours of work that is probably I legitimate in all 137 00:06:35,960 --> 00:06:40,440 Speaker 2: three to five. And I just you know that seventy 138 00:06:40,520 --> 00:06:43,800 Speaker 2: nine to ninety five oil change just generates so much work. 139 00:06:44,160 --> 00:06:48,159 Speaker 2: And there's the loss leader. And I explained this to Frank, 140 00:06:48,200 --> 00:06:50,400 Speaker 2: the customer. We talked about it. You know, he wanted 141 00:06:50,440 --> 00:06:51,600 Speaker 2: to go over it because he was a little bit 142 00:06:51,600 --> 00:06:54,360 Speaker 2: shocked how much work this eighty thousand mile wrapped four 143 00:06:54,400 --> 00:06:57,080 Speaker 2: Because Toyota does obviously have such a good service reputation, 144 00:06:57,440 --> 00:06:59,320 Speaker 2: you know, they last and so on and so forth. 145 00:06:59,440 --> 00:07:03,039 Speaker 2: How could all this? And I explained the to I said, yes, 146 00:07:03,040 --> 00:07:05,200 Speaker 2: the axle boots are not ripped, which is what he 147 00:07:05,320 --> 00:07:07,719 Speaker 2: was told. I said, they're seeping. The band clamps have 148 00:07:07,760 --> 00:07:10,600 Speaker 2: started to loosen up, they're seeping grease. I said, the 149 00:07:10,640 --> 00:07:12,360 Speaker 2: one on the left side is a little more beat 150 00:07:12,440 --> 00:07:15,080 Speaker 2: up and fragile. You know, if you want to put 151 00:07:15,080 --> 00:07:16,600 Speaker 2: two axles in it, I get it. If you want, 152 00:07:16,600 --> 00:07:19,360 Speaker 2: we can reboot it. We gave him some options. He 153 00:07:19,440 --> 00:07:22,000 Speaker 2: plans on keeping the cars, so he opted for you know, 154 00:07:22,080 --> 00:07:24,520 Speaker 2: new axles right from Toyota. Fine, wonderful, we'll do that. 155 00:07:25,480 --> 00:07:29,640 Speaker 2: And it's probably, like I said, four or five hours 156 00:07:29,640 --> 00:07:33,000 Speaker 2: of work, you know, with an alignment. And and he said, 157 00:07:33,000 --> 00:07:36,080 Speaker 2: but why, he said, why do they do that? Because 158 00:07:36,120 --> 00:07:38,360 Speaker 2: you know and I get it. Listen, you guys get 159 00:07:38,440 --> 00:07:42,040 Speaker 2: upset when you discover this. And I explained proximity of 160 00:07:42,080 --> 00:07:44,560 Speaker 2: repair to him. And if you walk away from this 161 00:07:44,640 --> 00:07:47,840 Speaker 2: opening rant with one phrase in your head, I want 162 00:07:47,880 --> 00:07:53,200 Speaker 2: you to remember that proximity of repair. Ask them, Hey, 163 00:07:53,280 --> 00:07:55,120 Speaker 2: you're taking ball joints at when you are the ball 164 00:07:55,200 --> 00:07:58,880 Speaker 2: joints anywhere near the axle are is the axle seal? 165 00:07:59,240 --> 00:08:01,040 Speaker 2: You know, as a result of taking the axle out, 166 00:08:01,120 --> 00:08:02,400 Speaker 2: you know, why is it so much to do in 167 00:08:02,480 --> 00:08:06,960 Speaker 2: axle seal that's already exposed. There's a layered effect when 168 00:08:06,960 --> 00:08:09,720 Speaker 2: you're working on cars. And I explained that to Frank. 169 00:08:09,760 --> 00:08:12,880 Speaker 2: I said, well, I don't understand because you're basically you know, 170 00:08:12,920 --> 00:08:15,400 Speaker 2: when you take the ball joint, disassemble it, it's three 171 00:08:15,480 --> 00:08:18,880 Speaker 2: nuts and the ball joints out. It's fifteen minutes. But 172 00:08:19,040 --> 00:08:23,440 Speaker 2: yet they've got three hours quoted. You've got to look 173 00:08:23,440 --> 00:08:26,560 Speaker 2: and understand. Look at a grocery store if you want 174 00:08:26,560 --> 00:08:30,240 Speaker 2: to understand how water repair works. In some cases, there's 175 00:08:30,320 --> 00:08:33,720 Speaker 2: a huge truth to the fact that most grocery stores 176 00:08:34,000 --> 00:08:36,439 Speaker 2: you ever noticed this, they put the ice cream and 177 00:08:36,600 --> 00:08:39,440 Speaker 2: cookies all the way in the back, and the vegetables 178 00:08:39,480 --> 00:08:40,760 Speaker 2: are the first thing you see when you walk in 179 00:08:40,800 --> 00:08:44,079 Speaker 2: the store. I think it's because nobody ever goes running 180 00:08:44,080 --> 00:08:46,040 Speaker 2: into a grocery store and says, oh my god, where's 181 00:08:46,040 --> 00:08:49,160 Speaker 2: the spinach? Right in a fit of Oh I've got 182 00:08:49,200 --> 00:08:51,840 Speaker 2: to have my spinach tonight. I'm gonna be Popeye. I'm 183 00:08:51,920 --> 00:08:55,559 Speaker 2: dating myself again. You know, it's where's the ice cream? 184 00:08:55,720 --> 00:08:57,920 Speaker 2: I'm in the mood for ice cream. Nobody's sitting at 185 00:08:57,960 --> 00:09:00,280 Speaker 2: their kitchen table after dinner goes. I think I'm in 186 00:09:00,320 --> 00:09:02,360 Speaker 2: the move for a bowl of spinach. It's a nice, warm, 187 00:09:02,400 --> 00:09:05,920 Speaker 2: wellus night. Let me so it's a trip to the supermarket. 188 00:09:05,920 --> 00:09:07,920 Speaker 2: If the junk food run. Everybody in America does it. 189 00:09:08,320 --> 00:09:10,000 Speaker 2: And where is it. It's all the way in the 190 00:09:10,000 --> 00:09:12,400 Speaker 2: back of the store, so you have to walk past everything. 191 00:09:13,679 --> 00:09:16,400 Speaker 2: It's a loss leader in the sense because they'll put 192 00:09:16,400 --> 00:09:18,480 Speaker 2: it on sale two for one. Auto repair kind of 193 00:09:18,520 --> 00:09:21,320 Speaker 2: does the same thing they bring in for the cheap 194 00:09:21,320 --> 00:09:25,120 Speaker 2: oil change. It gives them another opportunity to do the upsell, 195 00:09:25,480 --> 00:09:27,920 Speaker 2: to look the vehicle over, take the chance that there's 196 00:09:28,480 --> 00:09:32,040 Speaker 2: something wrong with it, or maybe something close to being 197 00:09:32,080 --> 00:09:35,800 Speaker 2: wrong with it, and they take another swing at selling 198 00:09:35,840 --> 00:09:39,240 Speaker 2: this stuff. I had a similar experience, and I'll tell 199 00:09:39,240 --> 00:09:40,560 Speaker 2: you this real quick and then we're going to go, 200 00:09:40,720 --> 00:09:43,880 Speaker 2: because it's not just auto repair. Has anybody been getting 201 00:09:43,880 --> 00:09:47,080 Speaker 2: phone calls from QuickBooks into it. I've been getting phone 202 00:09:47,080 --> 00:09:48,800 Speaker 2: calls that the credit card on file is going to 203 00:09:48,840 --> 00:09:50,840 Speaker 2: expire in the service I'm paying for. It isn't going 204 00:09:50,840 --> 00:09:52,600 Speaker 2: to be valid after such and such a date in July. 205 00:09:53,600 --> 00:09:55,959 Speaker 2: And I know for a fact the credit card is valid. 206 00:09:56,240 --> 00:09:59,080 Speaker 2: I manage it. I manage that account. So after the 207 00:09:59,160 --> 00:10:03,400 Speaker 2: third phone call, voicemail, email message, I said, you know what, 208 00:10:03,440 --> 00:10:06,160 Speaker 2: let me let me call customer service. I call customer service. 209 00:10:06,600 --> 00:10:10,559 Speaker 2: Long story short. The guy that I could barely understand 210 00:10:11,880 --> 00:10:15,200 Speaker 2: about five maybe eight minutes into the conversation of yeah, 211 00:10:15,240 --> 00:10:17,079 Speaker 2: you do have the right credit card on file. By 212 00:10:17,120 --> 00:10:19,320 Speaker 2: the way, how would you like QuickBooks online? We've got 213 00:10:19,360 --> 00:10:22,520 Speaker 2: a special going on now. So I stopped them. I said, 214 00:10:22,559 --> 00:10:25,960 Speaker 2: hold up, I said, you're trying to sell me more 215 00:10:26,040 --> 00:10:29,280 Speaker 2: service from a company so inept and incapable. You can't 216 00:10:29,320 --> 00:10:31,800 Speaker 2: keep track of the credit card or this is just 217 00:10:31,840 --> 00:10:36,199 Speaker 2: outright to seat, which is it? And that's when he 218 00:10:36,280 --> 00:10:39,720 Speaker 2: started the backpedal. And you know one good thing about 219 00:10:39,760 --> 00:10:43,200 Speaker 2: udo repair, I can I can usually spot the nonsense 220 00:10:43,280 --> 00:10:46,480 Speaker 2: right away. And I tell you these things because I'm 221 00:10:46,520 --> 00:10:48,559 Speaker 2: trying to teach you. Hopefully, if you don't know how 222 00:10:48,559 --> 00:10:52,040 Speaker 2: to spot the nonsense, think about proximity of repair, think 223 00:10:52,040 --> 00:10:55,400 Speaker 2: about how does the car feel? How could that much 224 00:10:55,440 --> 00:10:57,920 Speaker 2: be wrong with it? And by all means, if you 225 00:10:58,040 --> 00:11:01,720 Speaker 2: have any doubts, be like Frank, go get a second opinion. 226 00:11:02,120 --> 00:11:06,079 Speaker 2: Frank saved about two grand and it's it's not because 227 00:11:06,880 --> 00:11:12,360 Speaker 2: you know it's us. A second opinion might generate something else. 228 00:11:12,400 --> 00:11:15,320 Speaker 2: And hopefully you've got a more trusted mechanic than Frank 229 00:11:15,400 --> 00:11:18,800 Speaker 2: did when he went to that particular repair shop, facility dealership, 230 00:11:18,840 --> 00:11:22,160 Speaker 2: et cetera. Eighty five five six zero nine nine zero 231 00:11:22,280 --> 00:11:24,360 Speaker 2: zero running in the car doctor. I'm coming back right 232 00:11:24,400 --> 00:11:26,280 Speaker 2: after this to open the phones. Let's see where we go. 233 00:11:26,360 --> 00:11:32,480 Speaker 2: Stay tuned. Let's get over to Anthony. Your return call 234 00:11:32,520 --> 00:11:35,280 Speaker 2: from last week, Anthony Maine, still dealing with his twenty 235 00:11:35,400 --> 00:11:37,960 Speaker 2: RAB hybrid. Anthony, Welcome back to the car doctor, sir. 236 00:11:38,000 --> 00:11:38,680 Speaker 2: What'd you find out? 237 00:11:39,679 --> 00:11:41,720 Speaker 4: Well, here's what I found out. First of all, I'd 238 00:11:41,800 --> 00:11:43,959 Speaker 4: like to pick up your last thing you've talked about 239 00:11:44,000 --> 00:11:50,000 Speaker 4: was nonsense from some company. Well, I took my car, 240 00:11:50,559 --> 00:11:55,840 Speaker 4: my RAB four, back to the dealer, and the basic 241 00:11:56,440 --> 00:11:59,480 Speaker 4: what they told me the problem was your car needs 242 00:11:59,520 --> 00:12:03,680 Speaker 4: to be drink driven more. And I mentioned this some friends. 243 00:12:03,800 --> 00:12:07,120 Speaker 4: They said, what your car needs to be driven more? 244 00:12:07,440 --> 00:12:09,720 Speaker 2: Refresh our memory, Anthony, what was wrong with this car? 245 00:12:10,679 --> 00:12:11,760 Speaker 4: Battery problems? 246 00:12:11,840 --> 00:12:14,960 Speaker 2: Okay, not the hybrid battery, the regular battery. 247 00:12:15,240 --> 00:12:17,640 Speaker 4: Well, no, no, that thing is. I think it's both. 248 00:12:17,720 --> 00:12:20,400 Speaker 4: I think it was the regular battery. And then the 249 00:12:20,440 --> 00:12:24,800 Speaker 4: second time I brought to the dealer, I think was 250 00:12:24,840 --> 00:12:27,720 Speaker 4: the hybrid battery. It was like a battery recall. 251 00:12:27,960 --> 00:12:30,680 Speaker 2: Okay, right, so right, I remember this. This had the 252 00:12:30,679 --> 00:12:33,880 Speaker 2: main wiring harness running along the floor pan recalled done 253 00:12:33,920 --> 00:12:36,760 Speaker 2: to it exactly. So the problem with the car is 254 00:12:36,800 --> 00:12:40,480 Speaker 2: that it doesn't start or it's turning on false codes. 255 00:12:41,280 --> 00:12:42,559 Speaker 2: What was the actual condition? 256 00:12:43,559 --> 00:12:48,080 Speaker 4: Okay, the first time it's it the battery was just 257 00:12:48,200 --> 00:12:50,360 Speaker 4: dead and it had to be jump started to get home. 258 00:12:51,280 --> 00:12:54,720 Speaker 4: The second time, on April sixteenth, that's when I had 259 00:12:54,760 --> 00:12:58,920 Speaker 4: that hybrid problem, battery problem, and I had to wait 260 00:12:58,960 --> 00:13:01,600 Speaker 4: six weeks for to get repaired because there are other 261 00:13:01,679 --> 00:13:05,000 Speaker 4: cars waiting to be other toyos waiting to be fixed. 262 00:13:05,600 --> 00:13:10,000 Speaker 4: Then the third time, on July fourth, of all days, 263 00:13:10,320 --> 00:13:14,720 Speaker 4: I got a warning that said smart key malfunction see 264 00:13:14,760 --> 00:13:17,680 Speaker 4: owners manual. I think I talked about this last Saturday, 265 00:13:17,800 --> 00:13:22,040 Speaker 4: right and it said press SOS button. Well, it turns 266 00:13:22,080 --> 00:13:26,440 Speaker 4: out there is no SOS button on the twenty twenty 267 00:13:26,679 --> 00:13:33,600 Speaker 4: rav four. So at this time, and I paid thirty 268 00:13:33,600 --> 00:13:38,040 Speaker 4: two thousand for this last July, and I believe in 269 00:13:38,120 --> 00:13:42,160 Speaker 4: you know, three strikes and you're out. And I've already 270 00:13:42,720 --> 00:13:46,480 Speaker 4: you know, filling out information about the main Lemon law. 271 00:13:47,040 --> 00:13:50,480 Speaker 2: How many miles are how many miles are on it now? Anthony? 272 00:13:50,840 --> 00:13:52,120 Speaker 4: About one hundred thousand. 273 00:13:53,360 --> 00:13:55,160 Speaker 2: You've got one hundred thousand miles on this car. 274 00:13:55,200 --> 00:13:59,000 Speaker 4: In a year or you no, no, right right now? 275 00:13:59,160 --> 00:14:01,480 Speaker 2: You went from third went from thirty two thousand to 276 00:14:01,559 --> 00:14:03,360 Speaker 2: one hundred thousand miles in a year. 277 00:14:03,720 --> 00:14:06,959 Speaker 4: No, no, thirty two thousand dollars is what I Oh, Okay, 278 00:14:07,640 --> 00:14:09,600 Speaker 4: how many miles I'm sorry, How many miles were on 279 00:14:09,640 --> 00:14:10,240 Speaker 4: it when you bought it? 280 00:14:10,280 --> 00:14:11,800 Speaker 2: How many miles did you drive in a year? Is 281 00:14:11,800 --> 00:14:12,800 Speaker 2: what I'm trying to find out. 282 00:14:13,280 --> 00:14:17,480 Speaker 4: Yeah, what do you think, ballpark? I've got it right here, 283 00:14:17,920 --> 00:14:23,000 Speaker 4: right from here. Yeah, seven thousand and thirty seven. 284 00:14:23,040 --> 00:14:25,040 Speaker 2: Reasonable, it's a reasonable amount of mileage. 285 00:14:25,360 --> 00:14:26,480 Speaker 4: But what it is. 286 00:14:26,480 --> 00:14:29,840 Speaker 2: But what you're describing to me is three different scenarios. 287 00:14:30,880 --> 00:14:35,560 Speaker 2: You're describing a dead battery, You're describing a hybrid fault, 288 00:14:35,880 --> 00:14:38,680 Speaker 2: which I would assume turned on some check engine lights 289 00:14:38,760 --> 00:14:41,640 Speaker 2: or dashboard warning lights or it was it was right. 290 00:14:42,200 --> 00:14:45,400 Speaker 2: And then you're describing a smart key situation. You're you're 291 00:14:45,400 --> 00:14:50,280 Speaker 2: describing three different faults. So what has that got to 292 00:14:50,320 --> 00:14:53,080 Speaker 2: do with you driving the vehicle? More? When you when 293 00:14:53,120 --> 00:14:55,960 Speaker 2: you when the car did the last fault? The smart 294 00:14:56,040 --> 00:15:00,800 Speaker 2: key SOS button Mischig Gossa's mom would say, yeah, how 295 00:15:00,800 --> 00:15:01,920 Speaker 2: did you get the car started? 296 00:15:04,080 --> 00:15:06,600 Speaker 4: I had a toad to the dealer. 297 00:15:06,760 --> 00:15:07,800 Speaker 2: Okay, and what they do. 298 00:15:10,760 --> 00:15:13,640 Speaker 4: This is and that's what happened. They sent me that 299 00:15:13,800 --> 00:15:17,320 Speaker 4: informed or they they told me that the car needs 300 00:15:17,360 --> 00:15:18,240 Speaker 4: to be driven. 301 00:15:17,960 --> 00:15:21,880 Speaker 2: More so, does the car work properly? 302 00:15:21,960 --> 00:15:22,200 Speaker 3: Now? 303 00:15:22,880 --> 00:15:24,080 Speaker 4: Yeah, it works properly. 304 00:15:24,160 --> 00:15:27,520 Speaker 2: Now, so are they telling you? Are they blaming it 305 00:15:27,560 --> 00:15:30,680 Speaker 2: on the fact that the we'll call it the starting battery, 306 00:15:30,760 --> 00:15:33,240 Speaker 2: not the hybrid battery. Are they blaming it on that 307 00:15:33,280 --> 00:15:35,560 Speaker 2: the starting battery was low voltage? 308 00:15:36,520 --> 00:15:38,600 Speaker 4: I don't know about that. That's good. But they did 309 00:15:38,640 --> 00:15:43,440 Speaker 4: replace the battery back in November when this whole problem happened. 310 00:15:44,280 --> 00:15:48,360 Speaker 2: So the smart key problem, this is the second time 311 00:15:48,400 --> 00:15:51,320 Speaker 2: you've had this situation. It occurred back in November as well. 312 00:15:52,600 --> 00:15:56,080 Speaker 4: No, the smart keyth thing only happened on July fourth. 313 00:15:56,160 --> 00:15:57,840 Speaker 2: Okay, what happened last November? 314 00:15:58,880 --> 00:16:03,640 Speaker 4: It happened again. The car was just dead November fifth, 315 00:16:03,760 --> 00:16:06,360 Speaker 4: set for twelve hours and then I was ready to 316 00:16:06,360 --> 00:16:11,600 Speaker 4: go home and nothing happened. Car wouldn't even turn over, 317 00:16:11,720 --> 00:16:13,480 Speaker 4: and that's when I had to have it towed home. 318 00:16:13,960 --> 00:16:16,040 Speaker 2: I've got to tell you, this car sounds like it's 319 00:16:16,080 --> 00:16:18,280 Speaker 2: got an intermittent parasitic draw. 320 00:16:19,720 --> 00:16:24,680 Speaker 4: Okay, Yeah, and you're gonna probably talk about the Oh god, 321 00:16:24,720 --> 00:16:28,760 Speaker 4: what are you to called the I have it written 322 00:16:28,800 --> 00:16:32,040 Speaker 4: down here for sure. 323 00:16:32,120 --> 00:16:33,880 Speaker 2: Well, I'll tell you what I'm going to talk about. 324 00:16:34,400 --> 00:16:38,200 Speaker 2: I'm gonna talk about let's diagnose it. I'm gonna, I'm gonna, 325 00:16:38,200 --> 00:16:41,920 Speaker 2: I'm gonna. I'm gonna ask them to do a long 326 00:16:42,000 --> 00:16:44,440 Speaker 2: term diagnosis. And the way you're gonna do it is 327 00:16:44,520 --> 00:16:48,040 Speaker 2: somebody's gonna take a digital vault home meter, a multimeter, 328 00:16:48,560 --> 00:16:52,640 Speaker 2: put it in min max record mode. Uh huh, and 329 00:16:52,920 --> 00:16:56,080 Speaker 2: let the car sit for twenty four hours on silent 330 00:16:56,160 --> 00:16:59,000 Speaker 2: draw and set it up and measure the draw it. 331 00:16:59,040 --> 00:17:02,560 Speaker 2: Does it ever wake up? In other words, you can 332 00:17:02,600 --> 00:17:07,600 Speaker 2: take you take a multimeter, which is the electrical measuring device. Uh. 333 00:17:07,640 --> 00:17:10,200 Speaker 2: If you leave it on, most most dv oms digital 334 00:17:10,280 --> 00:17:13,239 Speaker 2: voltome meters go to sleep after twenty minutes. But if 335 00:17:13,280 --> 00:17:16,720 Speaker 2: you if you put it in men max mode, the 336 00:17:16,800 --> 00:17:20,879 Speaker 2: meters stay awake. The biggest the biggest risk you've got 337 00:17:20,920 --> 00:17:24,760 Speaker 2: doing a test like this is you're gonna you're gonna 338 00:17:25,080 --> 00:17:27,760 Speaker 2: kill the nine volt battery. So it'll cost you four bucks. 339 00:17:28,960 --> 00:17:31,119 Speaker 2: All right, stay put in, Anthony, let me let me 340 00:17:31,119 --> 00:17:32,639 Speaker 2: pull over and take this puse. When we come back, 341 00:17:32,640 --> 00:17:34,000 Speaker 2: I'll finish up with you. I've got a bunch of 342 00:17:34,080 --> 00:17:35,600 Speaker 2: calls we're backed up on. But let me let me 343 00:17:35,640 --> 00:17:37,359 Speaker 2: just finish with you. So I give you a good direction, 344 00:17:37,960 --> 00:17:40,080 Speaker 2: and you know, have a pencil and paper ready. We'll 345 00:17:40,119 --> 00:17:42,040 Speaker 2: talk about a few things. I'm ronnin Any and the 346 00:17:42,040 --> 00:17:44,239 Speaker 2: car doctor eight five five five six zero nine nine 347 00:17:44,320 --> 00:17:51,000 Speaker 2: zero zero. I'll be back right after this. Okay, we're back, 348 00:17:51,040 --> 00:17:52,960 Speaker 2: and let's get right back to Anthony. Anthony, I got 349 00:17:53,000 --> 00:17:55,320 Speaker 2: two minutes for you. Listen to me. Have you a 350 00:17:55,400 --> 00:17:57,760 Speaker 2: couple of questions. Have you talked to Toyota Corporate yet 351 00:17:57,800 --> 00:17:58,400 Speaker 2: about this car? 352 00:17:58,720 --> 00:17:59,720 Speaker 4: Yes? Yes I did. 353 00:18:00,640 --> 00:18:02,480 Speaker 2: And when you talk to the Toyota dealer, are you 354 00:18:02,520 --> 00:18:05,040 Speaker 2: talking to the service manager or one of the writers? 355 00:18:06,359 --> 00:18:07,000 Speaker 4: I don't know. 356 00:18:07,280 --> 00:18:10,120 Speaker 2: Okay, what car of car did you drive before this Toyota? 357 00:18:10,840 --> 00:18:14,120 Speaker 4: I actually I regular Toyota Wrap four. 358 00:18:14,240 --> 00:18:19,040 Speaker 2: Okay? Has you're driving that makes it even worse? Have 359 00:18:19,160 --> 00:18:22,800 Speaker 2: your driving habits changed since you purchased this vehicle? Still 360 00:18:22,880 --> 00:18:24,480 Speaker 2: driving about the same amount of miles? 361 00:18:24,800 --> 00:18:25,119 Speaker 4: Yeah? 362 00:18:25,200 --> 00:18:28,119 Speaker 2: Okay. So my question is this that I want you 363 00:18:28,160 --> 00:18:31,080 Speaker 2: to ask them since this is the second car I've 364 00:18:31,080 --> 00:18:33,480 Speaker 2: purchased from you, guys, because I believe in you, guys, 365 00:18:33,480 --> 00:18:36,000 Speaker 2: that you can help me with my motoring needs. Why 366 00:18:36,080 --> 00:18:38,240 Speaker 2: is it? Since I haven't changed my driving habits, why 367 00:18:38,320 --> 00:18:41,480 Speaker 2: is it all of a sudden this particular car requires 368 00:18:41,480 --> 00:18:43,080 Speaker 2: me to drive it more in order to prevent the 369 00:18:43,119 --> 00:18:44,160 Speaker 2: battery from going dead. 370 00:18:44,840 --> 00:18:46,520 Speaker 4: Yeah, at three dollars a down. 371 00:18:46,440 --> 00:18:50,639 Speaker 2: Too right, right, Well, that's it's material, but it's immterial. 372 00:18:50,920 --> 00:18:54,440 Speaker 2: It's it's we're talking about physics here. Either this car 373 00:18:54,480 --> 00:18:58,399 Speaker 2: has an intermittent electrical drain or some sort of an 374 00:18:58,400 --> 00:19:01,200 Speaker 2: electrical problem that you go out there, hit the smart 375 00:19:01,240 --> 00:19:04,399 Speaker 2: key button and the battery voltage is so low, And 376 00:19:04,480 --> 00:19:06,640 Speaker 2: I'd like to hear that. I'd like to hear somebody say, hey, 377 00:19:06,680 --> 00:19:09,000 Speaker 2: we diagnosed it was towed in. It said, you know, 378 00:19:09,119 --> 00:19:12,800 Speaker 2: smart key problem, YadA YadA yah. And if the battery 379 00:19:12,840 --> 00:19:15,320 Speaker 2: voltage falls below a specific voltage, if it goes below 380 00:19:15,359 --> 00:19:17,600 Speaker 2: ten point two volts, the system won't work. I'd like 381 00:19:17,640 --> 00:19:20,160 Speaker 2: to hear, Hey, battery voltage was low. The draw came 382 00:19:20,240 --> 00:19:22,200 Speaker 2: up and pulled it down. It was enough to turn 383 00:19:22,240 --> 00:19:24,359 Speaker 2: on dashlights, but not enough to start the car. That 384 00:19:24,480 --> 00:19:25,120 Speaker 2: type of a thing. 385 00:19:25,480 --> 00:19:28,240 Speaker 4: Yeah, can I just I want to mention real quick 386 00:19:28,280 --> 00:19:32,080 Speaker 4: before we go. It says they checked for the draw 387 00:19:32,119 --> 00:19:36,879 Speaker 4: on system. And found system within specifications. Then they checked 388 00:19:36,880 --> 00:19:41,720 Speaker 4: the system when the DCM updates, none found. I just 389 00:19:41,760 --> 00:19:43,360 Speaker 4: thought that that should be interesting. 390 00:19:43,440 --> 00:19:46,840 Speaker 2: You know, if somebody's got an intermittent problem and I 391 00:19:47,040 --> 00:19:49,440 Speaker 2: checked for it Tuesday at three o'clock, but the problem 392 00:19:49,480 --> 00:19:53,040 Speaker 2: happens Tuesday at six o'clock, what good is that. That's 393 00:19:53,080 --> 00:19:55,200 Speaker 2: why I want to do a twenty four hour draw test, 394 00:19:55,480 --> 00:19:57,440 Speaker 2: or even a thirty six hour draw test, as long 395 00:19:57,480 --> 00:19:59,920 Speaker 2: as you want to give up the vehicle, all right, 396 00:20:00,400 --> 00:20:03,400 Speaker 2: and you know by by using a DVM or recording 397 00:20:03,480 --> 00:20:06,280 Speaker 2: lab scope or some piece of diagnostic equipment that will 398 00:20:06,320 --> 00:20:08,600 Speaker 2: stay on and you know, do a heart trace like 399 00:20:08,640 --> 00:20:10,800 Speaker 2: you're hooked up in the hospital. Right let the car, 400 00:20:11,000 --> 00:20:12,760 Speaker 2: Let the car sit and look for a draw because 401 00:20:13,040 --> 00:20:16,040 Speaker 2: the only other option is you've got to replace the vehicle. 402 00:20:16,080 --> 00:20:18,280 Speaker 2: And I know, I know you're already leaning in that direction. 403 00:20:18,600 --> 00:20:20,600 Speaker 2: I would give them. I would give them a shot. 404 00:20:20,680 --> 00:20:23,720 Speaker 2: I would give the dealer itself a shot. I would 405 00:20:23,760 --> 00:20:27,600 Speaker 2: give Toyota Corporate a shot. You've got the ammunition, brother, 406 00:20:28,000 --> 00:20:31,040 Speaker 2: talk to them, Explain to them, you're my mechanics. Tell 407 00:20:31,040 --> 00:20:32,520 Speaker 2: me what to do with this car. Because I have 408 00:20:32,560 --> 00:20:35,520 Speaker 2: a hard time buying that it's about driving more because 409 00:20:35,560 --> 00:20:38,360 Speaker 2: it's different than my last car. All right, call us back, 410 00:20:38,440 --> 00:20:41,119 Speaker 2: let us know what you find. Barbara and Pennsylvania. I 411 00:20:41,160 --> 00:20:48,359 Speaker 2: know you have to run. Okay, I'm so sorry probing. 412 00:20:48,440 --> 00:20:49,120 Speaker 2: What's going on? 413 00:20:49,840 --> 00:20:53,840 Speaker 3: Okay, I have a twenty ten vehiclescern. I bought it 414 00:20:54,000 --> 00:20:58,040 Speaker 3: in December twenty fifteen. It had thirty five thousand miles. 415 00:20:58,359 --> 00:21:02,800 Speaker 3: It had only owners before that. The friend I bought 416 00:21:02,800 --> 00:21:05,400 Speaker 3: it from bought it at five thousand miles and put 417 00:21:05,400 --> 00:21:08,080 Speaker 3: about thirty thousand on it, and he said, you know, 418 00:21:08,280 --> 00:21:12,439 Speaker 3: ran really well well in I need to get it 419 00:21:12,480 --> 00:21:18,200 Speaker 3: inspected in Pennsylvania by the end of July. And it's 420 00:21:18,720 --> 00:21:23,119 Speaker 3: I've put since last December all new. I had the 421 00:21:23,160 --> 00:21:29,640 Speaker 3: transmission not flushed, but changed new transmission lines, new motor mount. 422 00:21:30,119 --> 00:21:35,639 Speaker 3: I've had the front and that both bearing hub assemblies done, 423 00:21:36,320 --> 00:21:40,240 Speaker 3: and all new brake lines because the brakes failed. And 424 00:21:40,840 --> 00:21:43,679 Speaker 3: so I've put like four thousand dollars in it since December. 425 00:21:44,080 --> 00:21:48,040 Speaker 3: And I checked with a very reputable, highly recommended body 426 00:21:48,040 --> 00:21:51,720 Speaker 3: shop that several people had recommended. So he's fair, honest, 427 00:21:51,760 --> 00:21:55,560 Speaker 3: and he does good work. And he gave me an 428 00:21:55,680 --> 00:21:58,760 Speaker 3: estimate of six thousand dollars for the bodywork because the 429 00:21:58,840 --> 00:22:02,399 Speaker 3: rocker annals are gone. And he said, because it's a 430 00:22:02,520 --> 00:22:06,320 Speaker 3: unibody construction, he would want to do it properly for 431 00:22:06,400 --> 00:22:09,960 Speaker 3: it to be safe, and he wouldn't recommend that I 432 00:22:10,080 --> 00:22:13,879 Speaker 3: have the body work done. But you know, and in 433 00:22:13,880 --> 00:22:17,679 Speaker 3: twenty twenty two, I hit a deer. The front you 434 00:22:17,720 --> 00:22:20,200 Speaker 3: know of the car was crunched back, so I had 435 00:22:20,200 --> 00:22:22,840 Speaker 3: to get a new hood, new radiator, new headlights. So 436 00:22:24,040 --> 00:22:26,640 Speaker 3: I've I feel like I've kind of rebuilt this car. 437 00:22:26,760 --> 00:22:30,440 Speaker 3: I've had new you know, new brakes, I think number. 438 00:22:30,320 --> 00:22:32,840 Speaker 2: Well, not yet you haven't. You haven't done the body yet, kiddo. 439 00:22:33,359 --> 00:22:34,960 Speaker 2: So but you're closed. 440 00:22:36,400 --> 00:22:39,000 Speaker 3: You just don't know which way to go here. 441 00:22:39,240 --> 00:22:41,000 Speaker 2: And your question to me is should you fix it? 442 00:22:41,040 --> 00:22:43,040 Speaker 2: Because the part I think you left out is in 443 00:22:43,080 --> 00:22:45,680 Speaker 2: Pennsylvania you need a rust free you can't have sharp 444 00:22:45,800 --> 00:22:48,920 Speaker 2: edges and rust in order to pass the inspection. 445 00:22:48,600 --> 00:22:52,159 Speaker 3: Right, right, And I don't want to fix just to 446 00:22:52,359 --> 00:22:55,640 Speaker 3: you know, pass inspection, but so it will be safe too, right. 447 00:22:55,800 --> 00:22:58,120 Speaker 2: So how many how many miles around the car? Now? 448 00:22:58,280 --> 00:23:01,119 Speaker 3: It has one hundred and eight And I always get 449 00:23:01,200 --> 00:23:04,280 Speaker 3: you a changed you know, I've put new rear shocks 450 00:23:04,359 --> 00:23:06,480 Speaker 3: on I mean I've put a lot of you know, 451 00:23:06,560 --> 00:23:10,920 Speaker 3: little things, wintled wiper motor, left pass or driver's side 452 00:23:11,040 --> 00:23:14,600 Speaker 3: right the window motor. I mean, it's just I feel 453 00:23:14,680 --> 00:23:16,960 Speaker 3: like I've been rebuilding it. Right. 454 00:23:17,119 --> 00:23:21,359 Speaker 2: The problem is it's fifteen years old, it's got one 455 00:23:21,400 --> 00:23:24,639 Speaker 2: hundred and ten thousand miles on it. Regardless of the 456 00:23:24,640 --> 00:23:28,119 Speaker 2: money that you've put in it, it now needs structural repair. 457 00:23:29,240 --> 00:23:29,920 Speaker 3: Uh huh. 458 00:23:29,960 --> 00:23:31,800 Speaker 2: You know, rust is for lack of a better way 459 00:23:31,880 --> 00:23:36,479 Speaker 2: to put it, cancer and it's it's hard to get 460 00:23:36,520 --> 00:23:40,800 Speaker 2: all of it because it just spreads. It's it's bad. 461 00:23:41,200 --> 00:23:42,760 Speaker 2: And you know, I would leave it up to the 462 00:23:42,760 --> 00:23:45,560 Speaker 2: body guy if the body guy is cringing and repairing it, 463 00:23:46,600 --> 00:23:50,639 Speaker 2: because he can cut out and patch and do panels 464 00:23:50,720 --> 00:23:54,879 Speaker 2: where he sees it. But it's where else is it 465 00:23:54,920 --> 00:23:58,119 Speaker 2: that you can't see? And in two years when the 466 00:23:58,200 --> 00:24:01,119 Speaker 2: rust starts to bubble the paint and and do the 467 00:24:01,160 --> 00:24:05,000 Speaker 2: same thing with the metal again. M hmm, you're you're 468 00:24:05,000 --> 00:24:07,120 Speaker 2: throwing good money after bed and then you're then you're 469 00:24:07,160 --> 00:24:10,520 Speaker 2: ten grand into a fifteen year old, hundred thousand mile car, 470 00:24:11,840 --> 00:24:12,720 Speaker 2: right that I know. 471 00:24:13,119 --> 00:24:15,399 Speaker 3: I'm just in, you know, between a rock and a 472 00:24:15,440 --> 00:24:20,320 Speaker 3: hard place. Probably way to go. Yeah, you afation. 473 00:24:20,480 --> 00:24:22,879 Speaker 2: I guess let's let's let's let's do this by the 474 00:24:23,000 --> 00:24:26,200 Speaker 2: numbers real quick. Okay, you know, can you afford to 475 00:24:26,200 --> 00:24:28,520 Speaker 2: go out and buy another car? 476 00:24:29,119 --> 00:24:32,280 Speaker 3: Well, I if I have no choice, I'll just, you know, 477 00:24:32,440 --> 00:24:34,800 Speaker 3: have to bite the bullet and do it. You know, 478 00:24:34,920 --> 00:24:37,159 Speaker 3: people say, well, what's your budget? I said, I didn't 479 00:24:37,400 --> 00:24:39,400 Speaker 3: have a I don't have a budget for a new car. 480 00:24:39,480 --> 00:24:41,840 Speaker 3: I know you say you should put away money, you know, 481 00:24:41,960 --> 00:24:45,640 Speaker 3: et cetera, in anticipation, but right right. 482 00:24:45,520 --> 00:24:47,520 Speaker 2: You just you just you just it's hard to catch 483 00:24:47,600 --> 00:24:48,919 Speaker 2: up these days. I understand that. 484 00:24:50,240 --> 00:24:50,439 Speaker 4: You know. 485 00:24:50,800 --> 00:24:52,879 Speaker 2: My concern is and I always play. I play this 486 00:24:52,960 --> 00:24:54,679 Speaker 2: game at the counter, you know, and you know the 487 00:24:54,680 --> 00:24:56,480 Speaker 2: game that's coming. We're going to talk about what if? 488 00:24:57,560 --> 00:24:59,720 Speaker 2: So if if? What if you put all this money 489 00:24:59,720 --> 00:25:02,000 Speaker 2: into the body and the body comes out great, and 490 00:25:02,960 --> 00:25:07,120 Speaker 2: three months from now the trans itself fails and it's 491 00:25:07,160 --> 00:25:09,240 Speaker 2: five thousand dollars to put a transmission in the car. 492 00:25:10,240 --> 00:25:14,480 Speaker 2: It's conceivable. It's fifteen years old, it's got the mileage 493 00:25:15,320 --> 00:25:18,280 Speaker 2: all right, and you've put enough parts on this car. 494 00:25:18,520 --> 00:25:21,480 Speaker 2: You said you did break lines, right, not just breaks themselves, 495 00:25:21,520 --> 00:25:22,600 Speaker 2: but you did break lines. 496 00:25:22,640 --> 00:25:26,600 Speaker 3: The lines themselves, all new breaks, rotors, pads, and the 497 00:25:26,680 --> 00:25:29,879 Speaker 3: new brake lines because it's just failed. I didn't have 498 00:25:29,920 --> 00:25:32,440 Speaker 3: a choice. I had never told right now because it's 499 00:25:33,080 --> 00:25:34,680 Speaker 3: all new transmission lines just. 500 00:25:35,720 --> 00:25:41,200 Speaker 2: Because it's that rusty. Right, you're changing these things because 501 00:25:41,200 --> 00:25:44,400 Speaker 2: it's that rusty. So in my mind, I'm seeing a car. 502 00:25:44,440 --> 00:25:48,680 Speaker 2: The word I use is crunchy. It's getting crunchy under there. 503 00:25:49,600 --> 00:25:52,560 Speaker 2: I think we go look at used cars. I think 504 00:25:52,600 --> 00:25:54,880 Speaker 2: we put a budget down. It doesn't have to be new. 505 00:25:55,760 --> 00:25:57,800 Speaker 2: I think we go and try and see as much 506 00:25:57,800 --> 00:25:59,960 Speaker 2: as it might hurt. What twenty five thousand dollars would 507 00:26:00,080 --> 00:26:04,280 Speaker 2: buy WHOA, Yeah, well that's that's the game. 508 00:26:04,359 --> 00:26:04,560 Speaker 3: Now. 509 00:26:04,880 --> 00:26:07,399 Speaker 2: Listen. I know someone just purchased a two thousand and 510 00:26:07,440 --> 00:26:11,440 Speaker 2: seven Lexus es three hundred nine grand for the car, 511 00:26:11,640 --> 00:26:16,000 Speaker 2: nine percent interest, one hundred thousand miles, so the used 512 00:26:16,040 --> 00:26:18,440 Speaker 2: car market. And as I said to him, I said, lou, 513 00:26:18,520 --> 00:26:23,640 Speaker 2: you know you're buying something seventeen years old, nine grand, 514 00:26:23,680 --> 00:26:25,879 Speaker 2: one hundred thousand miles. You're going to be married to 515 00:26:25,920 --> 00:26:29,600 Speaker 2: this for five years. Whatever happens happens. And he understands 516 00:26:29,600 --> 00:26:31,760 Speaker 2: that he's willing to roll the dice, but you know, 517 00:26:31,840 --> 00:26:35,200 Speaker 2: to get out of and to get into something age 518 00:26:35,200 --> 00:26:39,159 Speaker 2: and mileage costs now, it really does unless you unless 519 00:26:39,200 --> 00:26:42,760 Speaker 2: you find that clean one owner whatever. But you know what, 520 00:26:43,040 --> 00:26:46,800 Speaker 2: Pennsylvania salt snow high, you know, high rust. It's considered 521 00:26:46,840 --> 00:26:49,000 Speaker 2: part of the rust belt. I'm not picking on Pennsylvania. 522 00:26:49,040 --> 00:26:52,000 Speaker 2: I love Pennsylvania, but you know, I know what happens 523 00:26:52,040 --> 00:26:55,040 Speaker 2: to the cars out there. I think I think, as 524 00:26:55,640 --> 00:26:58,439 Speaker 2: as much as it's going to hurt, I think adding 525 00:26:58,480 --> 00:27:01,480 Speaker 2: more money, you know, you know, you don't push the 526 00:27:01,520 --> 00:27:03,480 Speaker 2: chips back on the table when you've when you've sort 527 00:27:03,480 --> 00:27:05,000 Speaker 2: of gotten this far and run the risk. 528 00:27:06,160 --> 00:27:10,399 Speaker 3: Okay, well, how my next question is how do I 529 00:27:10,440 --> 00:27:11,720 Speaker 3: go about selling. 530 00:27:11,359 --> 00:27:19,880 Speaker 2: This as is somebody? Because listen, do you like me? Well, 531 00:27:20,119 --> 00:27:24,879 Speaker 2: you know, two thousand dollars? Okay, just come up with 532 00:27:24,920 --> 00:27:27,600 Speaker 2: a number, you know what. And I'm not I'm not 533 00:27:27,640 --> 00:27:31,200 Speaker 2: condoning this, but some people, Listen, I just inspected a jeep. 534 00:27:31,480 --> 00:27:36,240 Speaker 2: It was two years overdue inspection, two years and the 535 00:27:36,280 --> 00:27:39,320 Speaker 2: girl's father is a lawyer. So I'm not picking on lawyers, 536 00:27:39,359 --> 00:27:41,720 Speaker 2: but I'm saying, you think somebody would have situational awareness 537 00:27:41,720 --> 00:27:44,720 Speaker 2: of legality. Some people will drive a car that isn't 538 00:27:44,720 --> 00:27:49,240 Speaker 2: inspected and they don't care. Wow, right and right, and 539 00:27:49,280 --> 00:27:51,320 Speaker 2: the fact that you have a conscious and you're trying 540 00:27:51,359 --> 00:27:54,359 Speaker 2: to follow the rules of the road. Don't penalize yourself 541 00:27:54,359 --> 00:27:56,000 Speaker 2: if somebody wants to give you money for it. Here 542 00:27:56,040 --> 00:27:58,200 Speaker 2: it is, Here are my bills, Here's what I've done. 543 00:27:58,760 --> 00:28:02,520 Speaker 2: It needs this bodywork rep haired in order to pass inspection, because, 544 00:28:02,520 --> 00:28:04,679 Speaker 2: for all you know, somebody from New Jersey will buy it. 545 00:28:04,720 --> 00:28:06,960 Speaker 2: In New Jersey. You could drive that car, which is 546 00:28:07,080 --> 00:28:08,159 Speaker 2: a whole nother conversation. 547 00:28:09,160 --> 00:28:12,800 Speaker 3: So all right, okay, thank you very much. I enjoy 548 00:28:12,880 --> 00:28:13,240 Speaker 3: your show. 549 00:28:13,480 --> 00:28:16,120 Speaker 2: Thank you, thank you. I hope I help you be well. 550 00:28:16,160 --> 00:28:18,040 Speaker 2: I'm running Andy in the car. Doctor. We're back right 551 00:28:18,040 --> 00:28:24,200 Speaker 2: after this. Okay, Fred North Carolina, you're there. 552 00:28:25,320 --> 00:28:25,760 Speaker 5: I'm here. 553 00:28:25,800 --> 00:28:27,480 Speaker 2: Okay, Let's see if I can squeeze you in and 554 00:28:27,760 --> 00:28:29,840 Speaker 2: I'll come back to you after the pause. Oh five, 555 00:28:29,840 --> 00:28:33,600 Speaker 2: builcle saber. You've got a battery draw right right, So 556 00:28:33,800 --> 00:28:35,680 Speaker 2: give me a real quick yeah, give me a quick 557 00:28:36,240 --> 00:28:37,600 Speaker 2: rundown on what's going on here. 558 00:28:39,280 --> 00:28:40,440 Speaker 5: This is a friend's car. 559 00:28:40,960 --> 00:28:41,960 Speaker 4: She needed help. 560 00:28:42,400 --> 00:28:46,840 Speaker 5: She has a drawled owner battery. Apparently overnight it will discharge. 561 00:28:47,800 --> 00:28:52,320 Speaker 5: She'll get it recharged. Her mechanic right, sorry about that. 562 00:28:52,360 --> 00:28:57,200 Speaker 5: Go ahead, Fred, and then maybe the next night it 563 00:28:57,600 --> 00:29:00,000 Speaker 5: will draw down again and she won't be able to 564 00:29:00,080 --> 00:29:01,680 Speaker 5: turn the if you won't be able to start it. 565 00:29:01,960 --> 00:29:04,960 Speaker 5: So I said, I can get you started at least 566 00:29:05,040 --> 00:29:08,400 Speaker 5: trying to figure out where the problem is. So I'd 567 00:29:08,480 --> 00:29:12,920 Speaker 5: agreed to do that, and I tested the parasitic drawl 568 00:29:13,120 --> 00:29:18,200 Speaker 5: on her battery. I waited, well, I disconnected the negative 569 00:29:18,280 --> 00:29:24,920 Speaker 5: terminal from the negative cable, put those multimeter in series, 570 00:29:25,320 --> 00:29:28,960 Speaker 5: put it on ten amps. It was immediately reading six 571 00:29:29,000 --> 00:29:31,719 Speaker 5: point six amps. This is before it goes to sleep. 572 00:29:32,280 --> 00:29:35,719 Speaker 5: So I wait ten minutes and write. About ten minutes, 573 00:29:36,000 --> 00:29:38,640 Speaker 5: I see the numbers start changing and it gets to 574 00:29:38,680 --> 00:29:42,040 Speaker 5: about two point six two point seven amps. I wait, 575 00:29:42,200 --> 00:29:44,720 Speaker 5: and I wait, and I wait and await. I went 576 00:29:44,760 --> 00:29:47,800 Speaker 5: await another hour, and it's still sitting on that same spot. 577 00:29:48,280 --> 00:29:50,320 Speaker 5: So I said, okay, well, there's probably a light bulb 578 00:29:50,440 --> 00:29:55,200 Speaker 5: in somewhere. Well, I proceed to pull one fuse at 579 00:29:55,200 --> 00:30:00,080 Speaker 5: a time and watch the meter, which fuse box. I 580 00:30:00,320 --> 00:30:03,400 Speaker 5: started with the back seat fuse box, which is all 581 00:30:03,400 --> 00:30:08,280 Speaker 5: the accessory stuff anyway, and I'm not in the car. 582 00:30:08,760 --> 00:30:11,400 Speaker 5: I'm you know, I can see the meter, but I'm 583 00:30:11,400 --> 00:30:15,000 Speaker 5: not in the car. I'm just pulling fuses. I'm sorry, 584 00:30:15,160 --> 00:30:17,440 Speaker 5: I'm in the back seat, but they all the doors 585 00:30:17,440 --> 00:30:20,960 Speaker 5: are closed. Apologize, I forgot that. I'm sitting in the 586 00:30:21,000 --> 00:30:24,080 Speaker 5: back seat, Well what what's left of the back seat 587 00:30:24,800 --> 00:30:28,800 Speaker 5: and pulling one circuit fuse at a time. And I've 588 00:30:28,920 --> 00:30:32,400 Speaker 5: sent you a spreadsheet which shows all of the circuits 589 00:30:32,400 --> 00:30:38,720 Speaker 5: that have significantly drops in the in the uh in 590 00:30:38,760 --> 00:30:42,960 Speaker 5: the amverriage when I pull a fuse. But they and 591 00:30:43,000 --> 00:30:46,120 Speaker 5: there's there's a dozen of them. All these circuits have 592 00:30:46,600 --> 00:30:50,120 Speaker 5: current going through them. And I put the one fuse 593 00:30:50,160 --> 00:30:52,040 Speaker 5: back and it goes back to the two point sixty 594 00:30:52,040 --> 00:30:53,000 Speaker 5: seven amps or whatever. 595 00:30:53,640 --> 00:30:55,800 Speaker 2: Do you pull fuses out of the underhood fuse box? 596 00:30:56,320 --> 00:30:58,760 Speaker 5: Yeah, I did that too, after I finished with the 597 00:30:58,800 --> 00:30:59,880 Speaker 5: back seat fuse box. 598 00:31:00,040 --> 00:31:01,800 Speaker 2: Okay, and what kind of result did you get there? 599 00:31:02,320 --> 00:31:04,960 Speaker 5: Well, there were two circuits there that were drawing. One 600 00:31:05,000 --> 00:31:08,160 Speaker 5: was the powertrain control module battery how do you know 601 00:31:08,200 --> 00:31:10,920 Speaker 5: what that is? And then another one called accessory. Those 602 00:31:10,960 --> 00:31:12,280 Speaker 5: are just the names of the circuit. 603 00:31:12,320 --> 00:31:14,040 Speaker 2: Okay, tell you what fretz. Sit tight, hang on, let 604 00:31:14,080 --> 00:31:15,440 Speaker 2: me pull over. When I come back, we'll have some 605 00:31:15,480 --> 00:31:17,280 Speaker 2: answers for you. Don't go away, I'm running Anie in 606 00:31:17,280 --> 00:31:23,680 Speaker 2: the car. Doctor, we will return run an Innian right here. Fred, 607 00:31:23,720 --> 00:31:27,239 Speaker 2: you're still there, I'm here. So let's let's back up 608 00:31:27,240 --> 00:31:30,480 Speaker 2: a second. You've got two fuses that are causing the 609 00:31:30,560 --> 00:31:33,120 Speaker 2: draw to go away, PCM and accessory. 610 00:31:33,240 --> 00:31:36,520 Speaker 5: No, no, no, I've got twelve circuits that are drawing. 611 00:31:36,800 --> 00:31:40,520 Speaker 5: Those two were pretty small ones. I've got eight or 612 00:31:40,520 --> 00:31:42,920 Speaker 5: ten in the backseat fuse box. 613 00:31:43,160 --> 00:31:47,040 Speaker 2: Well, well, let's back one. Yeah, let's back up a second, though. See, 614 00:31:47,120 --> 00:31:49,000 Speaker 2: I want you to start with the front fuse box. 615 00:31:49,840 --> 00:31:51,800 Speaker 2: What you're doing is what you're doing is great. You 616 00:31:51,880 --> 00:31:56,160 Speaker 2: got the right idea, but you're starting backwards because the 617 00:31:56,200 --> 00:31:57,800 Speaker 2: front box feeds the rear box. 618 00:31:59,200 --> 00:32:00,160 Speaker 5: Okay, So I. 619 00:32:00,200 --> 00:32:02,280 Speaker 2: Want to know which fuse up front kills the rear 620 00:32:02,320 --> 00:32:05,080 Speaker 2: box kills the draw. One of the fuses up front 621 00:32:05,120 --> 00:32:06,040 Speaker 2: has to kill the draw. 622 00:32:06,880 --> 00:32:11,719 Speaker 5: Well, I pulled. I pulled all the fuses one at 623 00:32:11,760 --> 00:32:17,360 Speaker 5: a time. I didn't none of them came to two 624 00:32:17,440 --> 00:32:20,760 Speaker 5: point six amps. I had the forty four MILLIONAM draw 625 00:32:20,960 --> 00:32:24,360 Speaker 5: on the powertrain control module battery and a one hundred 626 00:32:24,360 --> 00:32:29,720 Speaker 5: and forty five milli MILLIAMP draw under accessory. The two 627 00:32:29,760 --> 00:32:30,760 Speaker 5: circuits under the hood. 628 00:32:30,880 --> 00:32:33,360 Speaker 2: Did any of the front fuses being pulled caused the 629 00:32:33,440 --> 00:32:34,240 Speaker 2: draw to go away. 630 00:32:35,520 --> 00:32:42,280 Speaker 5: No, they never got below it's the drop went from 631 00:32:43,320 --> 00:32:46,880 Speaker 5: two point six two point seven amps to one hundred 632 00:32:46,880 --> 00:32:49,680 Speaker 5: and forty five millionamps below that. That's as far as 633 00:32:49,680 --> 00:32:50,600 Speaker 5: it would draw. 634 00:32:51,040 --> 00:32:55,560 Speaker 2: Right, But that's that's Hang on a second. That's pulling 635 00:32:55,600 --> 00:32:57,000 Speaker 2: a front fuse fuse box. 636 00:32:58,960 --> 00:33:02,880 Speaker 5: Yeah, okay, the whole the whole circuit had two point 637 00:33:03,000 --> 00:33:05,440 Speaker 5: seven amps coming through, right, But. 638 00:33:05,520 --> 00:33:08,120 Speaker 2: Keep in mind when you when you start pulling fuses, 639 00:33:08,640 --> 00:33:10,920 Speaker 2: when you start pulling fuses and plugging them back in, 640 00:33:11,840 --> 00:33:15,760 Speaker 2: you're going to rewake up modules that went to sleep. 641 00:33:17,080 --> 00:33:19,360 Speaker 2: The way you're doing it is right. You know what, 642 00:33:19,360 --> 00:33:21,600 Speaker 2: fred I want to talk to this about this off air. 643 00:33:21,640 --> 00:33:25,240 Speaker 2: Send me an email Ron at cardoctorshow dot com. All right, 644 00:33:25,320 --> 00:33:27,560 Speaker 2: we'll continue this conversation. I want to make sure you've 645 00:33:27,600 --> 00:33:30,440 Speaker 2: got a wiring diagram to follow and we'll take it 646 00:33:30,480 --> 00:33:32,080 Speaker 2: from there. Because you're trying to do a good thing, 647 00:33:32,160 --> 00:33:33,440 Speaker 2: Let's see if we can help you out a little 648 00:33:33,440 --> 00:33:35,360 Speaker 2: bit more. I'm running any in the car doctor until 649 00:33:35,400 --> 00:33:38,760 Speaker 2: the next time. Good mechanics aren't expensive, they're priceless. See 650 00:33:38,800 --> 00:33:39,080 Speaker 2: you