Speaker 1: Netflix on veils it's first home screen, redesigned in twelve years.
Speaker 1: Google Maps can now scan your screenshots and help you
Speaker 1: save places for your next trip. If Siri ever listened
Speaker 1: in when you didn't ask, you might be owed money
Speaker 1: in a ninety five million dollars settlement plus your tech
Speaker 1: questions answered. What's going on? I'm Rich Demiro and this
Speaker 1: is rich on Tech. This is the show where I
Speaker 1: talk about the tech stuff I think you should know about.
Speaker 1: It's also the place where I answer your questions about technology.
Speaker 1: I believe the tech should be interesting, useful, and fun.
Speaker 1: Phone lines are open at triple eight Rich one oh one.
Speaker 1: That's eight eight eight seven four to two four one
Speaker 1: zero one. Give me a call if you have a
Speaker 1: question about technology. Email is also open. Just go to
Speaker 1: rich on Tech dot tv and hit contact to submit
Speaker 1: your question. Guests this week a Perna Chenna Pragata, chief
Speaker 1: product officer at Microsoft and founder of Google Lens, is
Speaker 1: going to explain why workers feel burned out and how
Speaker 1: AI might be able to help, And later in the show,
Speaker 1: Josh Ax is going to explain how parents and students
Speaker 1: can use social media and AI tools to build a
Speaker 1: positive online reputation. Well, welcome to you. Thanks for listening
Speaker 1: on our stations across the nation and also tuning in
Speaker 1: on KTLA Plus streaming the show. There, I got a
Speaker 1: very serious topic to open up the show. This topic
Speaker 1: is something that we all think about, we don't want
Speaker 1: to believe, but it's happening, and it's true, and it
Speaker 1: is about social media. It is changing the fabric of
Speaker 1: our society, and not necessarily in a good way. Now,
Speaker 1: don't get me wrong, there are plenty of benefits to
Speaker 1: social media. You can keep up with friends and family
Speaker 1: no matter where they are. You can raise money or
Speaker 1: awareness for a cause. You can learn, you can network,
Speaker 1: you can connect with others around the world world. Then
Speaker 1: there's the dark side, endless scrolling through misinformation and fake news, addiction,
Speaker 1: that waste of time, the mental health impact like FOMO
Speaker 1: and anxiety, echo chambers, scams, and the list goes on. Now,
Speaker 1: think about the way you feel when you're scrolling through
Speaker 1: social media versus real life. On a walk through the park. Now,
Speaker 1: on social media, you might think the world is out
Speaker 1: to get you. You might think everything is wrong and
Speaker 1: nothing is right. On your walk, you kind of notice
Speaker 1: the sun shining. How it feels great to be outside
Speaker 1: and your goals for the future. Look back at your
Speaker 1: phone and the sky is falling once again. Now, this
Speaker 1: is the thing. We are not equipped for this level
Speaker 1: of information as adults, and certainly not as kids. And
Speaker 1: I have two of them. I know. Remember back to
Speaker 1: your days in high school or college, how you felt
Speaker 1: when you found out your friends went to a party
Speaker 1: without you. Now, imagine that feeling times one thousand. Every day,
Speaker 1: all the time you scroll, and there's always going to
Speaker 1: be people going to better places, eating it better restaurants,
Speaker 1: and hanging out with cooler people. This has been happening
Speaker 1: since the beginning of mankind, it just wasn't in our
Speaker 1: face every minute of every day. This takes a toll
Speaker 1: on adults. Now imagine kids and teens with their underdeveloped brains. Now.
Speaker 1: I always say that social media is sort of a
Speaker 1: highlight reel for people's lives. Right, They post the highlights,
Speaker 1: They post the best things that they want other people
Speaker 1: to see. My kid broke his toe the other day,
Speaker 1: and guess what I posted on social media because I
Speaker 1: wanted people to realize that life has its ups and downs.
Speaker 1: It's not all the best stuff. So That's why I
Speaker 1: put it on there. Now, think about the perfect Friday
Speaker 1: night for kids around the US. It's probably hanging out
Speaker 1: on their iPad playing roadblocks, playing Minecraft, playing Fortnite, and
Speaker 1: chatting with their friends. Parents like it because the kids
Speaker 1: are entertained and out of the way. What did I
Speaker 1: do as a kid, Well, I wandered around my neighborhood aimlessly.
Speaker 1: I walked to a friend's house, I biked around for hours.
Speaker 1: I waited for a movie to come out in theaters
Speaker 1: or play on cable TV. We literally could watch Wizard
Speaker 1: of Oz once a year. I looked under rocks to
Speaker 1: find worms, and I was bored out of my mind.
Speaker 1: That's a good thing. This sense of wonder and curiosity
Speaker 1: about the real world around us has been replaced with
Speaker 1: YouTube and TikTok shorts featuring fast talking know it alls
Speaker 1: that use even faster cuts, so we don't tune them
Speaker 1: out as our instinct previously told us to do. Remember
Speaker 1: when you went to your family parties as a kid
Speaker 1: and Grandpa would talk real slow to us. As kids,
Speaker 1: we kind of thought he was off his rocker, But
Speaker 1: guess what he was actually thinking about what he had
Speaker 1: to say. There's an idea, and he also had the
Speaker 1: real world knowledge to back it up. Now I'm not
Speaker 1: just singling out Grandpa. Could have been Grandma, could have
Speaker 1: been anyone in your family. All those people that you
Speaker 1: sort of wrote off, You realize they did have something
Speaker 1: to say, They did have world knowledge, life skills, life knowledge.
Speaker 1: These days, everyone with the smartphone has a hot on
Speaker 1: just about anything you can think of. Case in point,
Speaker 1: this week, we had the real ID deadline and the
Speaker 1: air traffic control situation at Newark Airport both came to
Speaker 1: a head. And guess what I had to fly? And
Speaker 1: I was flying in and out of Newark for a
Speaker 1: work trip, something I've done many many times. You know,
Speaker 1: I'm from New Jersey. I have flown into Newark dozens
Speaker 1: upon dozens of times throughout my lifetime. This time it
Speaker 1: was a little bit different because, according to social media,
Speaker 1: I'd be met with planes falling out of the sky,
Speaker 1: delays and cancelations galore, and passenger chaos all over the airport,
Speaker 1: with almost everyone being denied at the TSA checkpoint for
Speaker 1: having a driver's license without that new real ID star
Speaker 1: on it. Now I had my passport, I was prepared,
Speaker 1: but when I got there. I don't have a real
Speaker 1: id when I got there. Guess what. Everything was calm,
Speaker 1: everything was cool, everything was collected.
Speaker 2: Now.
Speaker 1: Yes, the pilots on both of my flights addressed the
Speaker 1: situation and explain that we might be delayed due to
Speaker 1: air traffic control shortage. But the entire trip there and
Speaker 1: back turned out to be smooth sailing. In fact, we
Speaker 1: landed early last night, which I can't believe now. On
Speaker 1: my plane ride, I watched as my fellow passengers endlessly
Speaker 1: scrolled through social media, seeing the same wild takes on politics, health, celebrities, money,
Speaker 1: and recipes. None of us recipes will bookmark, but none
Speaker 1: of us will actually ever make Yes, that's what we
Speaker 1: do on social media. Back when I was a kid,
Speaker 1: when I wanted to learn something, I'd open up the
Speaker 1: World Book Encyclopedia, and if I was feeling super adventurous,
Speaker 1: I'd sneak a section about the human anatomy. Now, I'm
Speaker 1: not saying our world is not better because we have
Speaker 1: instant access to twenty four to seven information about just
Speaker 1: about anything. But now there's so much information we don't
Speaker 1: know where to turn for trusted information online. Everyone has
Speaker 1: a slant. Everyone has an angle, and we're not always
Speaker 1: sure to aligns with our own and if it doesn't,
Speaker 1: we might just say eh, never mind. Did I do
Speaker 1: on the plane? I disconnected. I was done with all
Speaker 1: my work, I had written my newsletter. I didn't have
Speaker 1: anything to do, so I did not buy the Internet, which,
Speaker 1: by the way, is so slow it's barely worthless anyway,
Speaker 1: So I couldn't surf as some of my friends on
Speaker 1: the plane were doing. So what did I do? I
Speaker 1: alternated between reading a book, yes, a hardcover book, old school,
Speaker 1: and watching a show on Netflix. Now, given the show
Speaker 1: on Netflix was about how social media is impacting our kids,
Speaker 1: so maybe that was on my mind this morning, And
Speaker 1: even though the topic was heavy, my world felt light here.
Speaker 1: I was in control of my little fiefdom, on a
Speaker 1: comfortable plane ride high above the chaos of the information
Speaker 1: super Highway, which, as it turns out, might be traveling
Speaker 1: a bit too fast for our brains. It felt good
Speaker 1: yesterday to just tune out the world. So my advice,
Speaker 1: if you're feeling out of touch, out of control, and
Speaker 1: like the world is falling apart around you, just tune
Speaker 1: it out. Tune into yourself, tune into those around you,
Speaker 1: and I believe it is a fail proof way to
Speaker 1: feel better. And you might even smile and think everything
Speaker 1: is okay. That's it. That's the rant, that's the thought.
Speaker 1: It's very simple. Life feels very complicated when you're online
Speaker 1: and scrolling through all this stuff. But guess what, disconnect
Speaker 1: it and it all sort of fades away. Right now,
Speaker 1: I have no phone number. I literally I tried to
Speaker 1: switch my phone, my phone number to a different phone
Speaker 1: than I'm testing, and it didn't take. And this happens
Speaker 1: a couple times a year where my phone line just
Speaker 1: goes into never never land. Now it's a little bit
Speaker 1: dangerous because I've got two kids and they may need
Speaker 1: to get in touch with me and I, you know,
Speaker 1: of course my wife as well. But I tell them, look,
Speaker 1: if you need to get in touch with me, text
Speaker 1: me on this number, you know, my telegram. I don't
Speaker 1: have a phone line right now. And guess what. Every
Speaker 1: time this happens, it's kind of funny how all the
Speaker 1: texts I get and all the messages that I miss
Speaker 1: don't really mean anything when I come back to my phone.
Speaker 1: But I can sit there with my kids at home
Speaker 1: and just be connected to them, and it all seems
Speaker 1: to be good. So I guess my thesis here is
Speaker 1: when you're feeling like everything is just crumbling, that's not
Speaker 1: necessarily reality. Reality is what's happening to you. Reality is
Speaker 1: what's happening to your friends, your family, your world, and
Speaker 1: what is physically and mentally happening to you. So just
Speaker 1: keep that in mind. I know it's tough, and believe me,
Speaker 1: I love social media. I'm on social media, but this
Speaker 1: year I did another thing. I unfollowed anyone I don't
Speaker 1: know on social media personally, and guess what, not seeing
Speaker 1: all the nonsense of the people trying to sell me something,
Speaker 1: trying to tell me how to do things better in
Speaker 1: my life has actually led me to be a little
Speaker 1: calmer in my life.
Speaker 3: Now.
Speaker 1: Yeah, I still have, you know, people that are doing
Speaker 1: cool things on there that are cooler than me, but
Speaker 1: I'm okay with that because we know that's happening in
Speaker 1: the real world. So just understand these things. And I
Speaker 1: guess my bigger point about the kids is that they don't.
Speaker 1: They're not equipped as we are as adults to sort
Speaker 1: of have this perspective on things. And that's why I
Speaker 1: feel like it's super important that we give them that perspective.
Speaker 1: I was out of high school the other day and
Speaker 1: I couldn't believe the kids coming out of the classrooms.
Speaker 1: The second they came out of those classrooms, what they
Speaker 1: do They pulled their phone out of their back pocket. Now,
Speaker 1: use an adult might do the same thing. I'm fine
Speaker 1: with that. You're an adult. You can do what you
Speaker 1: want in your life. But kids, they think that what's
Speaker 1: on their phone is more important than what's happening in
Speaker 1: real life in those hallways of school, and it's not.
Speaker 1: And we need to figure out a way to help
Speaker 1: them understand that that is not more important than what's
Speaker 1: happening right in front of them. All right, that's it.
Speaker 1: Eight to eight rich one oh one eight eight eight
Speaker 1: seven four to two four one zero one. Thanks for
Speaker 1: coming to my ted talk. If you have a question,
Speaker 1: give me a call. Eight to eight rich one oh
Speaker 1: one More rich on Tech coming your way right after this.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging
Speaker 1: out with you talking technology at triple eight. Rich one
Speaker 1: O one eight eight eight seven four to two four
Speaker 1: one zero one. You got a question or a comment,
Speaker 1: go to the website rich on Tech dot TV. Hit contact,
Speaker 1: send it right to my screen. Let's go to Susan
Speaker 1: in Santa Monica. You're on with Rich.
Speaker 4: Hey, Rich, Kim is a doll. And by the way,
Speaker 4: you are the coolest because you do not need to
Speaker 4: be cool.
Speaker 1: Thank you. I'm not cool. That's the best part. That's
Speaker 1: so cool, ask Bobo. He knows. I wear my crocs every.
Speaker 4: Week and I'm not online ninety five percent of the time.
Speaker 4: And it's beautiful, calm and joyful.
Speaker 1: Yes see, you know what I'm talking about. And I'm
Speaker 1: online one hundred and ten percent of the time, so.
Speaker 4: I'm not You'll need to do that.
Speaker 5: It would help.
Speaker 1: Everybody'll want Yeah, I agree. What can I help you with?
Speaker 4: All right? My eighty seven year old best friend, he uh,
Speaker 4: he's got Exfinity for his phone sell service and his
Speaker 4: Wi Fi. I suppose it's called anyway, he's got Exfinity.
Speaker 4: He's got an iPhone thirteen Max Pro. It stopped. He
Speaker 4: couldn't make phone calls out or in. He went over
Speaker 4: it said what it was displaying was SOS SIM. He
Speaker 4: went over to Infinity. They pulled the SIM code out.
Speaker 4: It started to work. He went home. It stopped working
Speaker 4: again when he turned it off. He went back and
Speaker 4: they said, don't turn it off again. They got it
Speaker 4: to work, but they said, don't turn it off again.
Speaker 4: Go to Apple. Don't shut off your phone. And if
Speaker 4: you before I hang up or you hang up by
Speaker 4: the way, I just want to know what you think
Speaker 4: of Sonic Sonic for phone service. What do you think
Speaker 4: is going on? Does you just need to go to Apple?
Speaker 4: I mean, he's eighty seven. He doesn't want to go
Speaker 4: to Apple.
Speaker 1: Uh okay, so a couple things, it sounds. So what
Speaker 1: they did was they swapped out his physical sim with
Speaker 1: what's called an e sim, and that is a very
Speaker 1: stand way of getting serviced. At this point, I actually
Speaker 1: think it's well, it depends kind of where you're on.
Speaker 1: You know, if you're switching your phone a lot, then
Speaker 1: a physical sim is better. But if you're not switching
Speaker 1: out your phone, which I doubt your eighty seven year
Speaker 1: old friend is doing, I think an e sim is better.
Speaker 1: It's secure, it stays there, you can't pop it out,
Speaker 1: can't misplace it. Why it's not working on Exfinity They
Speaker 1: should figure that out. Unless it is a physical problem
Speaker 1: with the iPhone, then you know this is this is
Speaker 1: Exfinity's problem, not Apple's problem. So what I would recommend
Speaker 1: is there is a feature on the iPhone called a
Speaker 1: Network Settings Reset, and you can Google to find where
Speaker 1: that is in the settings or just search and settings
Speaker 1: for Network settings reset, and that will reset all of
Speaker 1: the settings on the iPhone when it comes to your network,
Speaker 1: and so that should If that does not bring this
Speaker 1: sim back to life, there's a larger problem. It may
Speaker 1: not be provisions properly, there could be some sort of
Speaker 1: issue with the way that they set it up. But
Speaker 1: typically if a SIM is on your phone, there's really
Speaker 1: no problem with that sim. Like, once it's on there,
Speaker 1: it doesn't really unless it gets you know, unless it's
Speaker 1: a physical SIM that gets bumped out of place or something,
Speaker 1: the SIM is just going to continue to work. So
Speaker 1: by the way settings general transfer transfer or reset phone
Speaker 1: and then tap reset and then it says reset network settings.
Speaker 1: So once you tap that, it's not going to erase
Speaker 1: the SIM card or anything like that. It's just going
Speaker 1: to kind of reset the network settings. It's going to
Speaker 1: look for that Exfinity network once again, and hopefully it
Speaker 1: should latch onto that. The other thing to check is
Speaker 1: to make sure that the SIM is actually turned on.
Speaker 1: So go into your settings Cellular and you'll see your
Speaker 1: list of eSIMs. Make sure that your eSIM is toggled
Speaker 1: on under Exfinity and that that should be pretty straightforward.
Speaker 1: As for Sonic the phone service, I have never heard
Speaker 1: of that. So I let's say Sonic, Oh, Sonic Residential. Okay,
Speaker 1: it looks like this is an UMA type service. Okay,
Speaker 1: this get Sonic voice service. So Sonic Fusion, you can
Speaker 1: plug any phone into a jack. We'll work with Sonic's
Speaker 1: phone service. Just plug your phone into the analog telephone
Speaker 1: adapter which we deliver. Okay. So Sonic looks to be
Speaker 1: an internet company. Maybe not in my area, maybe it's
Speaker 1: in the Santa Monica area where you live, but yeah,
Speaker 1: I think that's fine. It's basically just they're using what's
Speaker 1: called voiceover IP, and so what they do is they
Speaker 1: give you a little adapter. You plug that into your
Speaker 1: Internet connection via Ethernet or even Wi Fi nowadays, and
Speaker 1: then your phone. You can plug any phone, a standard
Speaker 1: phone into that adapter and it becomes sort of a landline.
Speaker 1: But what it's doing is instead of using copper cables,
Speaker 1: it's running routing all your calls through the internet. You
Speaker 1: can do this yourself. I'm not sure how much Sonic
Speaker 1: charges for this because they don't put the price ing
Speaker 1: clear on their website as far as I can tell,
Speaker 1: But and you have to looks like you have to
Speaker 1: live in their area. But the alternative to this is
Speaker 1: Umaoma and they work with any internet provider and you
Speaker 1: can buy the box. Usually it's either free two one
Speaker 1: hundred dollars. You plug it into your Internet and you
Speaker 1: usually pay about ten dollars a month for the service.
Speaker 1: So that's an alternative to this Sonic situation, this Sonic
Speaker 1: home phone with Fusion Internet. But the thing about Sonic
Speaker 1: is that it's probably a bit cheaper if you're bundling
Speaker 1: it with your home internet. So I guess my bottom
Speaker 1: line is if you already have home internet from Sonic,
Speaker 1: you can add the home phone and it's probably just
Speaker 1: an add on like any other cable company. If you
Speaker 1: don't have internet from Sonic and you have internet from
Speaker 1: a third party provider, I would just check out Uma.
Speaker 1: Looks like they're on sale right now. It's eighty dollars
Speaker 1: for the device and then phone service is zero dollars
Speaker 1: a month. You just pay the taxes and fees, which
Speaker 1: is about usually it runs about ten dollars a month.
Speaker 1: Good question, Susan. Hopefully your friend gets that stuff figured out.
Speaker 1: I remember you from a previous show. You had another
Speaker 1: friend that had an issue with their phone. I like that.
Speaker 1: You're the neighborhood caller to the rich On Tech Show.
Speaker 1: Thanks for that. Eighty eight rich one O one eighty
Speaker 1: eight seven four to two four one zero one. I'll
Speaker 1: tell you how you can get a piece of Apple's
Speaker 1: ninety five million dollar Siri privacy settlement coming up. Welcome
Speaker 1: back to rich On Tech. Eighty eight rich one oh
Speaker 1: one eighty eight seven four to two four one zero one.
Speaker 1: Apple has agreed to pay ninety five million dollars over
Speaker 1: this Siri privacy lawsuit. We've talked about this before, but
Speaker 1: now the claims period is open. So, uh, if you
Speaker 1: have ever had Siri activate accidentally, even though you didn't
Speaker 1: say her name, you maybe owed some money. So this
Speaker 1: was a couple that said Siri activated and captured their
Speaker 1: private conversation, which was then shared with a whole bunch
Speaker 1: of people, and then the recordings were used for ads. Now,
Speaker 1: I don't really believe that any of that was true,
Speaker 1: but I mean, I know Siri did activate, but I
Speaker 1: don't think Apple sold it or anything like that. But
Speaker 1: Apple has settled this case without admitting any wrongdoing. Of course.
Speaker 1: So if you had a SyRI enabled device, and a
Speaker 1: lot of you do between September twenty fourteen and December
Speaker 1: twenty twenty four ten years, you can file a claim.
Speaker 1: Devices include the iPhone, the iPad, Apple Watch, the Mac,
Speaker 1: the HomePod, Apple TV. You can claim up to five
Speaker 1: devices per person. Payouts are up to twenty dollars per device,
Speaker 1: so that's one hundred dollars. Total. Claims are due by
Speaker 1: July second, So you might get an email. A couple
Speaker 1: of people already emailed me and said, Rich, I got
Speaker 1: an email about this, And if you don't have an email,
Speaker 1: you can still claim. It's Lopez Voice Assistant Settlement dot com.
Speaker 1: I'll put the link on my website. Rich on tech
Speaker 1: dot tv Lopez Voice Assistant Settlement dot Com. Say that
Speaker 1: ten times fast. But yeah, this is it, this is happening.
Speaker 1: I'm sure I'm part of this. I mean, how many
Speaker 1: times have you been talking and Siri just chimes in?
Speaker 1: It's like wait what and she'll just say something you know,
Speaker 1: she's like, you know, and it's like she'll just add
Speaker 1: to the conversation. You're like, hold on now, I do
Speaker 1: believe that Siri was is probably the most private assistant
Speaker 1: out there. But yes, at a point, Apple was I guess,
Speaker 1: reviewing some of the transcripts and recordings that people had
Speaker 1: with Siri because they wanted to make the service better.
Speaker 1: They have since now given you the option of whether
Speaker 1: you want your stuff to go into that pile or not,
Speaker 1: and you can turn that off in your settings. I
Speaker 1: think it's off by default now. But yes, So ninety
Speaker 1: five million dollars not a lot to Apple, but uh,
Speaker 1: you know, hundred bucks, why not if you had this
Speaker 1: happen to you. Uh eighty eight Rich one on one
Speaker 1: eighty eight seven four to two four one zero one.
Speaker 1: Don is in Troy, Ohio. You're on with rich Donnie there,
Speaker 1: Don going once, going twice? Don Okay, Hello, oh there
Speaker 1: you are?
Speaker 6: Hello? All right.
Speaker 3: I was trying to sorry, I was trying to switch
Speaker 3: to my earbud and it was a freaking organ so
Speaker 3: oh well, so sorry. So I am totally blind, and
Speaker 3: I use a screen reader voiceover, and I do have
Speaker 3: it connected to my brother's by my eye said to
Speaker 3: night bad, I'm just gonna kind of purpose this, so
Speaker 3: I'll usually groom. I've started using groom really, But a
Speaker 3: problem I'm having basically, do I have to allow people
Speaker 3: full keyboard access for this thing to work? Because I
Speaker 3: don't like like it's causing issues. My on screen keyboard
Speaker 3: disappears a lot of times, and I have a bunch
Speaker 3: of issues with that, and it's driving me up the wall.
Speaker 3: And I'm just, you know, with language told be better.
Speaker 3: Could I turn off full keyboard access and still get
Speaker 3: the free step at gramary or just I don't. I
Speaker 3: don't know, and I'm you know, and I have some
Speaker 3: of the questions related to language Tool, but I just
Speaker 3: I'm frustrated.
Speaker 1: Okay, I understand, I totally understand. Now I've recently switched
Speaker 1: from Grammarly to you mentioned language Tool, so I recently
Speaker 1: switched to that. It's free, it's open source. You do
Speaker 1: not have to grant grammarly full keyboard access. So if
Speaker 1: you deny this, you're not going to get the full functionality.
Speaker 1: But let's think about what grammarly does. It looks through
Speaker 1: what you're typing, and it underlines the things that it
Speaker 1: thinks could be corrected. So it does not require full
Speaker 1: access to do that. It just would like full access
Speaker 1: because guess what. It can now analyze the way that
Speaker 1: you type, It can analyze the things that you're typing,
Speaker 1: and it can do it in much more real time.
Speaker 1: You're basically just giving more data to that company because
Speaker 1: they're going to monetize on that data. They're going to
Speaker 1: train their system them and make it better. So I think,
Speaker 1: have you tried turning off the full keyboard access.
Speaker 3: I don't try that yet, but I'm about to the
Speaker 3: problem is that I'm you know, I'm a ditilliaris advocate,
Speaker 3: So I'm doing a lot of writing and stuff related
Speaker 3: to you know, blog entries for a website that me
Speaker 3: and a friend run called Ohio Ohio Advocacy Heartbeat, and
Speaker 3: I'm mostly doing me you know, there's some personal things
Speaker 3: and then you know, emails and that kind of stuff.
Speaker 3: And I also, you know, you know, I'm doing minutes
Speaker 3: for as extra position I have. So it's just like
Speaker 3: I do a lot of onto you of the personal stuff.
Speaker 1: Yeah, you want this, you want this to look and
Speaker 1: sound right, and so that's I understand.
Speaker 3: You can't you and I need organization too, Like, I
Speaker 3: don't want everything to be in like twenty different twenty
Speaker 3: thousand different places. I want some working, you know, some
Speaker 3: you know, some structure. So okay, my minutes, minutes you
Speaker 3: go into one folder, you know, blog posts you go
Speaker 3: into that folder, and everything else you go into whatever
Speaker 3: other folders. I tell you, I tell you, I tell
Speaker 3: you you're going in.
Speaker 1: I hear you, and I'm yeah. I try to stay
Speaker 1: organized on my computer, but it's not always easy. My
Speaker 1: question is have you tried Have you tried using chat
Speaker 1: GBT at all to clean up your your documents or
Speaker 1: make minutes or anything like that.
Speaker 3: I haven't tried it because I know I have the
Speaker 3: three point five model, and I know it's kind of
Speaker 3: limited and things like that, So I don't really and
Speaker 3: I don't really think I have the signage of resources
Speaker 3: to swing a chat GTP Chat GPT plus membership for
Speaker 3: twenty bucks a month, well a year.
Speaker 7: I could swing it.
Speaker 1: But here's the thing I don't. I don't think you
Speaker 1: need to pay for chat GBT, especially for now. The
Speaker 1: advanced model is going to have much more advanced features
Speaker 1: and it's also going to give you more access. So
Speaker 1: if you're using it a ton. If you're using the
Speaker 1: free version, you're going to run out of some of
Speaker 1: the usage, Like it's going to say after a while, like, hey,
Speaker 1: you're using this too much, and you get some advanced features.
Speaker 1: But honestly, they've given they've unlocked a lot of the features,
Speaker 1: and they're now sort of just limiting it by rate,
Speaker 1: you know, like how much you're using it. And I
Speaker 1: think for basic things like you're talking about, which it
Speaker 1: comes to grammar and spelling and language and organization, those
Speaker 1: are all things that I think you're going to be
Speaker 1: pretty well suited to just use the basic CHATCHYBT. So
Speaker 1: I guess my big point is I was paying for Grammarly.
Speaker 1: I no longer pay for Grammarly. I let my subscription laps.
Speaker 1: I've switched a language Tool, which I find to be
Speaker 1: very straightforward by the way. It's let me just get
Speaker 1: the website for that language. Let's see whereas it Language
Speaker 1: tool dot org. And it's very similar to Grammarly and
Speaker 1: AI based grammar Checker, but I and they do have
Speaker 1: a premium version. But I find and I do a
Speaker 1: lot of writing that between language Tool and chat gybt,
Speaker 1: I am getting a lot of my work double checked.
Speaker 1: So language tool, as I'm writing, it will put those
Speaker 1: little squiggles under the things and it will just check
Speaker 1: the spelling straightforward. Grammarly was going a little bit too
Speaker 1: far in my opinion, of changing like the structure of
Speaker 1: my sentences, and it wanted to change too much, and
Speaker 1: so I just decided, you know what, I just all
Speaker 1: I want is my spelling checked. And then if I
Speaker 1: want to kind of polish up some of the things
Speaker 1: I write, I paste them into chat GBT and then
Speaker 1: I will polish them up that way, keeping my voice
Speaker 1: as close as possible. But it has a nice knack
Speaker 1: for kind of making things a little bit more organized
Speaker 1: than I can and making them sound a little bit
Speaker 1: better or you know, gets my thoughts a little bit right.
Speaker 1: It's kind of like me, but like times one hundred.
Speaker 1: So that's what I like about it. But the other thing,
Speaker 1: and by the way, the pro tip when you're putting
Speaker 1: stuff into chat GBT and you're trying to have it
Speaker 1: polish your text, okay, number one less is more so
Speaker 1: if you're writing a whole thing, or a whole paper
Speaker 1: or a whole page, whatever it is, is paste it
Speaker 1: in paragraph by paragraph right. Don't try to do the
Speaker 1: whole thing at once, because if there's any sort of issue,
Speaker 1: it's going to try rewriting the whole thing over and
Speaker 1: over and it just takes so much longer you're never
Speaker 1: going to get it right. So try doing things paragraph
Speaker 1: by paragraph. Now, if you're just writing a simple email
Speaker 1: or something, obviously you can toss it all in there
Speaker 1: and it's much easier. But I will tell you that
Speaker 1: almost a majority of the communication I get at this
Speaker 1: point in my life is generated by chat GBT, and
Speaker 1: it is I mean, and I'll admit that I use
Speaker 1: it to write back to some of the emails that
Speaker 1: I get. And what I'll do is I will dictate
Speaker 1: my response and chat gibt will just format it in
Speaker 1: a nice, pretty way so that I can respond to
Speaker 1: you without saying a couple of words. I always remember
Speaker 1: the Steve Jobs emails that he would send back to
Speaker 1: people would be like one to two to three words.
Speaker 1: And I understand why he was a busy guy, but
Speaker 1: he wanted to reply to people. And that's kind of
Speaker 1: like me. I get all these emails all week long
Speaker 1: from you, and I want to reply, and I've realized
Speaker 1: that sometimes my replies, you're like one to two words,
Speaker 1: that's right, Yes, that would be perfect. Go with this,
Speaker 1: And of course you're sitting there thinking, oh, okay, Rich
Speaker 1: doesn't really have much time for me. He's writing these
Speaker 1: one or two words. But now with chat GBT, I
Speaker 1: can just dictate what I'm saying and it will kind
Speaker 1: of elaborate on that and kind of fill out the blanks,
Speaker 1: like thanks for writing, Susan, here's what I think about this.
Speaker 1: And by the way, Dawn, the other thing that I love,
Speaker 1: and I've talked about this before on my show, and
Speaker 1: I know you use the dictation is whisper flow. I'm
Speaker 1: not kidding. I am not kidding. This is the best
Speaker 1: voice dictation I have ever seen in my life, and
Speaker 1: I honestly cannot imagine my life without it. And I'm
Speaker 1: actually worried at this point because I feel like Google
Speaker 1: or Apple is going to buy this company and or
Speaker 1: a third party some other company, and they're going to
Speaker 1: ruin it for me because I love that I can
Speaker 1: use it on my Mac, it works on Windows now,
Speaker 1: it works on the iPhone. I'm waiting for it to
Speaker 1: come to Android. But if you think voice dictation is good,
Speaker 1: you have never seen anything like this, never ever in
Speaker 1: your life. It uses AI to not just get what
Speaker 1: you're saying, but to put in the paragraphs, the periods,
Speaker 1: the explanation points, expla exclamation points. See it's better than
Speaker 1: what I could do. And I'm just talking. I'm not
Speaker 1: even writing all right. Eighty to eight Rich one on one.
Speaker 1: Thanks for the call, Dawn, appreciate it. Show notes everything
Speaker 1: I mentioned all on the website rich on Tech dot TV.
Speaker 1: Coming up, I'll tell you about Netflix's first big redesign
Speaker 1: in twelve years. Welcome back to rich on Tech. Rich
Speaker 1: DeMuro here hanging out with you, talking technology. Eighty eight
Speaker 1: Rich one O one eighty eight seven four to two
Speaker 1: four one zero one. Jeff right into the feedback, saying, Rich,
Speaker 1: excellent opening message today, a classic. You should keep a
Speaker 1: permanent link to this message on the social media status
Speaker 1: quo on your show's website. Well said sir Jeff in Clearwater, Florida.
Speaker 1: Thank you, Jeff. Yeah, you know, look, I know people
Speaker 1: don't want to believe it, but it's true and I
Speaker 1: stick by my words. Thanks for the feedbag. If you
Speaker 1: want to get yours in at rich on Tech, just
Speaker 1: go to rich on Tech dot TV hit contact. I
Speaker 1: changed it up a little bit. I actually put the
Speaker 1: email address. Now it's feedbag at richon tech dot TV,
Speaker 1: which I may have to change because I feel like
Speaker 1: when people see that that aren't like a fan of
Speaker 1: the show or haven't listened, they're gonna think that I
Speaker 1: misspelled feedback, they're gonna be like, oh, no, it's feedback
Speaker 1: at richon tech dot TV. But no, it's actually feedbag.
Speaker 1: And the reason I call it feedbag is because it's
Speaker 1: a combination of feedback and mail bag. Get it feedback,
Speaker 1: And I think I said it once on the show
Speaker 1: by accident. It just kind of slipped that way, and
Speaker 1: I've preferred it ever since. And so now you can
Speaker 1: just directly email feedback at richontech dot TV. That'll give
Speaker 1: me your message. If you prefer a form, there is
Speaker 1: also a place to submit your message via a form,
Speaker 1: and just be sure to include your name, your city,
Speaker 1: how you listen, and understand that we may use your
Speaker 1: message here. I originally wanted the form because I wanted
Speaker 1: to make it as simple as possible for people to
Speaker 1: submit their message, and so I still have that option,
Speaker 1: but I think a lot of people just like to
Speaker 1: have an email address in general, so I put that
Speaker 1: there as well. All right, there you have it, Rich
Speaker 1: on tech dot TV. Let's go to Nash in Downy Nash.
Speaker 1: You're on with Rich.
Speaker 5: How are you doing, sir?
Speaker 1: I am doing well. How are you doing?
Speaker 5: Pretty good?
Speaker 8: I got a complex question then to get a single question.
Speaker 8: So number one, where or what type of model do
Speaker 8: you recommend for holographic sticker printing. I have a little
Speaker 8: big and I want to say stickers. I've gone to
Speaker 8: a couple models and none of them really seemed to
Speaker 8: drive the ink from the machines onto a holographic paper. Well,
Speaker 8: and I know there's got to be a better way.
Speaker 5: What's your take?
Speaker 1: Ooh, so you're printing your what kind of printer are
Speaker 1: you using to print to this hall? Is it? So
Speaker 1: you're buying like a holographic sticker and then you're printing
Speaker 1: stuff onto their like like custom stickers.
Speaker 8: Yeah, so it's like my mobol and kind of like
Speaker 8: those stickers you see like at the dances or maybe
Speaker 8: if your kid won an award at school. But the
Speaker 8: stickers I prints, they're more high quality. They're a holographic paper.
Speaker 8: It's considered a premium brand. The model of pary I'm using.
Speaker 8: It's this really really old Lex mark from I think
Speaker 8: the eighteen hundreds, very loud.
Speaker 1: Very annoying, the eighteen hundred.
Speaker 8: Yeah, the eighteen hundred stone age.
Speaker 1: Yeah.
Speaker 5: Is it?
Speaker 1: Is it a laser printer or is it a special
Speaker 1: specialty printer.
Speaker 8: It's one of these specialty produce. I believe the model
Speaker 8: number is t X one eight eight.
Speaker 1: Okay. Uh so this is a a Lex TX one
Speaker 1: a eight.
Speaker 5: Yeah.
Speaker 8: That's that's that's the only information that's luck on the
Speaker 8: little badge by the plug on the back. But I
Speaker 8: don't know if that's a serial number or the model number.
Speaker 8: I know it serviceable for the ink, but I need
Speaker 8: something better, I need something more quality.
Speaker 1: So what type of printer is this? Is it?
Speaker 4: Like?
Speaker 1: Is it printing like? Is it etching onto this paper?
Speaker 1: Or is it actually just printing like laser jet ink?
Speaker 4: Like?
Speaker 1: Is it?
Speaker 5: Okay?
Speaker 1: So it's just a laser jet printer that you're you're
Speaker 1: putting this, uh this paper, you're feeding this holographic sticker
Speaker 1: paper into correct Okay, So you just you just basically
Speaker 1: need a nice printer that can print to this, yes, sir, Okay, Well,
Speaker 1: I mean if you're talking about the best. I mean,
Speaker 1: if you're you're just basically looking for the best, like
Speaker 1: laser jet printer, I'm taking it.
Speaker 8: Yeah, something that can handle holographic paper.
Speaker 1: Okay, Well that is very specific and I can't say
Speaker 1: I have an experience with that whatsoever, but I would
Speaker 1: say I would just look for a really good laser
Speaker 1: printer that is highly rated. Now, does it need to
Speaker 1: have a certain functionality for that paper to take? Like
Speaker 1: does it need like a manual feed or anything. Is
Speaker 1: that paper like super thick that you you need to
Speaker 1: have like a specialty you know, feeder for it or no?
Speaker 8: Yes, some paper is it's it's it's loaded by weight. Okay,
Speaker 8: So obviously because it's a thicker paper, you can't put
Speaker 8: so much into the feed tray, right, maybe you can
Speaker 8: go five or ten max. Because the sticker is so
Speaker 8: thick and the holographic nature of it is, it's not
Speaker 8: like printing out a paper.
Speaker 5: Of an essay.
Speaker 8: It's it takes a long time, a very long time
Speaker 8: to apply the laser inc from the actual jet to
Speaker 8: the paper. And I just I just I don't know
Speaker 8: why this is like rocket science, but a lot of
Speaker 8: people I've seen do it. They have like these really
Speaker 8: eight thousand dollars nine thousand dollars printers. They shoot them
Speaker 8: out one hundred out of time like a dollar bill press.
Speaker 8: And I said, there's got to be a better way
Speaker 8: to do this at home without spending a fortune. But
Speaker 8: I'll go ahead and do my own homework on that.
Speaker 8: And then the last question I want to ask you is,
Speaker 8: I have a problem with Jim headphones. I can't find
Speaker 8: a pair of beads of Sony over ear models that
Speaker 8: have a very powerful base. What do you recommend?
Speaker 1: Mm? Okay, Well, back to the printer real quick. You know,
Speaker 1: I would say to just get like I mean, brother
Speaker 1: Brother laser printers are very highly rated for their combination
Speaker 1: of sort of price and features, So I would look
Speaker 1: into them and just make sure it has a manual
Speaker 1: feed tray on there. And of course you can go
Speaker 1: color laser or black and white if you need that.
Speaker 1: When it comes to headphones, so you want Sony headphones
Speaker 1: with a lot of bass.
Speaker 8: Any any over to ear headphones that you model that
Speaker 8: have a lot of beets?
Speaker 1: Okay?
Speaker 8: Models you recommend Beats or Apple. I had some beets
Speaker 8: the Solo Breeze. I don't know where the base was.
Speaker 8: I had some Sony they were like d dollars a target.
Speaker 8: There was like no base to them. And I had
Speaker 8: some all of those Apple Apod maxis, and there's just
Speaker 8: I don't know what's my phone When I switched from
Speaker 8: settings to the model of acoustic or card speakers or
Speaker 8: over your monitors or whatever, there's just there's no base
Speaker 8: in any of these models. And I'm thinking exact the way.
Speaker 1: They come now, well, it could be the way they come,
Speaker 1: but also it could be the EQ settings on your
Speaker 1: on your phone. So I would look into your phone
Speaker 1: and check out the EQ settings. Most of the audio
Speaker 1: files that I know, and I'm not one of them
Speaker 1: that are testing headphones all the time, they are saying
Speaker 1: that you have to change those EQ settings on your
Speaker 1: device or else. These things are not going to sound
Speaker 1: that good. I would say for the gym. I mean,
Speaker 1: if you're looking for like over the over the ear headphones,
Speaker 1: you know, I would say something from Beats is probably
Speaker 1: going to be your best bet, just because you know,
Speaker 1: that's what I see the most of and I think
Speaker 1: that's what most people go to. I do have the
Speaker 1: Aarpods max. I think they're good, but I to me,
Speaker 1: earbuds are better for the gym. I just let me,
Speaker 1: let me look into this. We'll be right back. Welcome
Speaker 1: back to rich on tech rich DeMuro here hanging out
Speaker 1: with you, talking technology at triple eight Rich one on one.
Speaker 1: That's eight eight eight seven four to two four one
Speaker 1: zero one. The website for the show rich on tech
Speaker 1: dot TV. This is episode one twenty, So if you
Speaker 1: want links to anything I mentioned, you can find it
Speaker 1: on the website rich on tech dot TV search one
Speaker 1: twenty or search episode one twenty. Links are all there.
Speaker 1: Before the break, we had a Nash in Downie asking
Speaker 1: about some UH headphones that had better base for the gym,
Speaker 1: and so UH did a little research in the break
Speaker 1: and it turns out there's two that seemed to come
Speaker 1: up over and over for having a lot of base
Speaker 1: for the price. The Beats fit Pro Eats fit Pro.
Speaker 1: Those are earbuds, and I think Nash said that he
Speaker 1: wanted headphones. I personally like earbuds better at the gym.
Speaker 1: Just that's me. But I see a lot of people
Speaker 1: with headphones. But that's if you want earbuds. Beats fit
Speaker 1: Pro those are two hundred dollars got a nice amount
Speaker 1: of bass on them. And then these are the the
Speaker 1: Sony Olt Power Sound ult Alt, where these are two
Speaker 1: hundred dollars and they actually have a special button on them,
Speaker 1: an old button to boost your base and feel the
Speaker 1: incredible power of sound. So those are two hundred dollars.
Speaker 1: So two pair of headphones right there, or two pairs
Speaker 1: of possibilities with that extra base. I guess you know, Look,
Speaker 1: if you're lifting lifting a lot of weight, maybe that's
Speaker 1: my problem. I don't you know, I'm sitting there running
Speaker 1: like to like cardio, like Sabrina Carpenter. I just like
Speaker 1: to make Bobo walk out every once in a while.
Speaker 1: I guess you're listening to like real good heavy metal
Speaker 1: stuff and you want to get that, you know, pumping music.
Speaker 1: I guess the base probably, Maybe that's what I'm missing
Speaker 1: in my life. Maybe this is why I am the
Speaker 1: way I am. I don't have enough base in my life.
Speaker 9: You got enough weights?
Speaker 5: Lift weights?
Speaker 1: I gotta lift weights. I did lift weights the other day.
Speaker 1: It was like, I think it was like thirty or
Speaker 1: forty pounds.
Speaker 9: What did you do with it?
Speaker 1: Like a little curl?
Speaker 5: All right?
Speaker 1: Like one or two?
Speaker 3: Oh?
Speaker 1: All right? Eighty eight rich one on one eighty eight
Speaker 1: seven four to two four one zero And let's go
Speaker 1: to Sam in Huntington Beach. I gotta be very careful
Speaker 1: if I if I press five, it goes to Kim
Speaker 1: for Sam.
Speaker 10: All do that?
Speaker 1: There you are? What's up? Sam? Hey?
Speaker 10: Reach? Sorry man, I'm question and my home neck work
Speaker 10: I had in somehow inappropriate name shows up and I
Speaker 10: don't know where it's coming from. What do I do?
Speaker 10: I can see their neighbor WiFi but those are lost secured.
Speaker 1: Yeah, I don't know what do I do? So when
Speaker 1: you when you when you scan your Wi Fi networks,
Speaker 1: you see this inappropriate wi Fi network name?
Speaker 10: Yeah, and it's open. And sometime you know, when I
Speaker 10: go from work to home and my phone is searching
Speaker 10: for it because I have a Tesla a Solar panels too,
Speaker 10: so it's got its own WiFi do and it just
Speaker 10: I don't want it to connect it. I don't want
Speaker 10: I don't know.
Speaker 8: I'm lost.
Speaker 1: What do Okay? So your phone is connecting to it? Okay,
Speaker 1: so you can? I mean so number one, I mean,
Speaker 1: it's unfortunate that this is happening, but people can make
Speaker 1: their wife. It's kind of interesting that I don't see
Speaker 1: this more now that you say this, because I think
Speaker 1: some of the Wi Fi network names I've seen are funny,
Speaker 1: and I always get a kick out of like interesting
Speaker 1: or you know, just silly ironic Wi Fi names, But
Speaker 1: I have not thought of the inappropriate Wi Fi network name. Now,
Speaker 1: Wi Fi network is the name of that network. The
Speaker 1: SSID is broadcast out by the device, and so anyone
Speaker 1: in that area that's scanning for Wi Fi is going
Speaker 1: to see that Wi Fi network. Now, there's not a
Speaker 1: simple easy way to tell your device do not show
Speaker 1: me all the Wi Fi networks in my area. That's
Speaker 1: not really a possibility as far as I've seen. But
Speaker 1: you can control which Wi Fi networks your device connects to.
Speaker 1: So there's two settings on your phone. The first is
Speaker 1: connect to open networks, turn that off. The second is
Speaker 1: it sounds like you might have already connected to this
Speaker 1: network at one point, maybe you were curious about it.
Speaker 1: It was an open network, you tapped it, and your
Speaker 1: phone connected. So now every time your phone goes past
Speaker 1: that network, it is reconnecting to that network. And whether
Speaker 1: it's your phone or your car or your computer, whatever
Speaker 1: it is, just go into your Wi Fi, find that network,
Speaker 1: tap the there's usually either an I next to it
Speaker 1: or something, and just say either forget this network, or
Speaker 1: if it's already connected, say do not join. Do not
Speaker 1: join this network automatically. So there's like a toggle that
Speaker 1: will say, you know, do not join this network. And
Speaker 1: so that's the way you do it. Like, for instance,
Speaker 1: when I go to work, I've got a network there
Speaker 1: that I only want to connect to once in a while,
Speaker 1: So I just toggled off the ability for my phone
Speaker 1: to connect to that network automatically. When it finds it,
Speaker 1: I have to manually enable that connection. Now, when it
Speaker 1: comes to this open network, there's not much you can
Speaker 1: do about it. I mean, this person, whoever they are
Speaker 1: that has this silly network name, has decided that they
Speaker 1: think it's funny to do this, and I mean, there's
Speaker 1: not that much harm. I guess it's silly, but you know, yeah,
Speaker 1: kids could be scanning on their devices and see this
Speaker 1: inappropriate name, and that's pretty much, you know, the worst
Speaker 1: that can happen there. So I think it's interesting that
Speaker 1: it's open. So if you were like a bit of
Speaker 1: a tinker hacker type, you know, you might have some
Speaker 1: fun with that you know you because they left it open.
Speaker 1: It's like, hey, what are you doing there? But when
Speaker 1: it comes to actually telling your device not to show
Speaker 1: you that name, ever, there's not really a way that
Speaker 1: I know. And maybe because you said this, I mean
Speaker 1: maybe in the future that you know, maybe phones and
Speaker 1: computers when they scan for network names, if they see
Speaker 1: a bad word in the name, they'll exit out or something.
Speaker 1: I don't know that would be interesting. Thanks for the call,
Speaker 1: appreciate it. FBI is warning speaking of routers and Wi Fi.
Speaker 1: FBI is warning about old routers powering cyber crimes. So
Speaker 1: cyber criminals are targeting routers from twenty ten or earlier.
Speaker 1: So if you have not switched your router in fifteen years,
Speaker 1: and I know there are some of you out there
Speaker 1: that probably haven't, these are being turned into like zombie routers.
Speaker 1: So these devices don't get security updates, which makes them
Speaker 1: easy to hack. And once they're infected, the hackers install
Speaker 1: malware called the Moon to your router into a proxy,
Speaker 1: and this lets them do all kinds of things. Basically,
Speaker 1: they're running their crimes through this router, and because this
Speaker 1: router seems trusted because it's on your network, the systems
Speaker 1: that sort of filter through all these different malware and
Speaker 1: stuff like that are none the wiser. So here are
Speaker 1: the warning signs. Number one, your router is fifteen years old.
Speaker 1: That's the number one warning sign. Number two, slow Internet,
Speaker 1: your router's overheating, unfamiliar router settings. The biggest risk is
Speaker 1: if your router has remote administration turned on, which it may,
Speaker 1: especially if it's old. You know, they didn't think a
Speaker 1: lot of this stuff. They didn't think about a lot
Speaker 1: of this stuff back in the day. So the FBI
Speaker 1: recommends you disabled remote access, update the firmware, change your password.
Speaker 1: But if your router's end of life, which you know,
Speaker 1: you can google the name of your router and just
Speaker 1: see if it's getting updates anymore. If it's not, it's
Speaker 1: probably time to get a new one. Routers are not
Speaker 1: that expensive. I think that this is something that when
Speaker 1: you look at the massiveness of America and how many
Speaker 1: routers are out there. Yes, there are probably some that
Speaker 1: are just sitting there, they've been there for a while,
Speaker 1: they're in place, they're just doing their job, and that's
Speaker 1: what happens. But I think for a lot of people,
Speaker 1: you know, if they're getting their Internet installed by their
Speaker 1: cable provider, or they're kind of keeping up on things this.
Speaker 1: I don't know how widespread this is, but clearly it's
Speaker 1: widespread enough that the FBI is putting a warning out
Speaker 1: about it. So if your routers before twenty ten, get
Speaker 1: a new one. And then Netflix getting its first home
Speaker 1: screen redesign on TV in over twelve years. It's the
Speaker 1: first time they're redesigning this screen since twenty thirteen. I
Speaker 1: know no one's ready for change, but it's coming at
Speaker 1: you fast. I mean it's only been you know, twelve years,
Speaker 1: but still it's fast. Back then, when they redesign their
Speaker 1: home screen, they had thirty million subscribers. Now they have
Speaker 1: over three hundred million. This new update is called Eclipse.
Speaker 1: I guess that's the code name for it. And finally, finally, finally,
Speaker 1: there is a top navigation bar. So about you. But
Speaker 1: if you ever scroll on Netflix from left to right,
Speaker 1: like you go, Let's say you go down like a
Speaker 1: movie list to the right. You keep going, and then
Speaker 1: you want to search for something, you gotta scroll all
Speaker 1: the way back through that list to the left just
Speaker 1: to get back to that search. No more. Now you
Speaker 1: can just go back up to the top and you
Speaker 1: can search. Finally, Netflix, Thank you. This is for TV
Speaker 1: screens only, where Netflix says seventy percent of viewing is happening.
Speaker 1: There's gonna be fewer titles on the screen, but there's
Speaker 1: gonna be more video like things are gonna auto play more,
Speaker 1: more animations. Also, there's gonna be more of an emphasis
Speaker 1: on live stuff, Like Netflix is getting into more live stuff,
Speaker 1: so you might see like if they have like a
Speaker 1: live wrestling or something happening, that's gonna be sort of
Speaker 1: like playing in a little picture like on the screen.
Speaker 1: So again, this is all to get you to click more.
Speaker 1: The other thing I thought was interesting is that they're
Speaker 1: gonna be doing recommendations in faster time. So if you
Speaker 1: search for like horror movie and then you kind of
Speaker 1: are just like bumping around the screen and trying to
Speaker 1: look for some thing, they'll sort of populate the home
Speaker 1: screen with a bunch of more horror recommendations because it
Speaker 1: knows you're sort of looking for that. And so it
Speaker 1: said the old algorithm could take a day to catch up.
Speaker 1: So let's say you search for horror movies on Friday
Speaker 1: night and on Saturday night you come back to Netflix,
Speaker 1: then it would show you all the horror movies. No,
Speaker 1: now it's going to show you that night. So that's
Speaker 1: pretty cool. Let's see, it's just kind of like a
Speaker 1: more responsive I guess. Let's see. Hover over a title,
Speaker 1: you'll see a larger image, a short description, and they're
Speaker 1: also doing the tags like top ten or Oscar nominee,
Speaker 1: which is interesting because that's what Roku did when they
Speaker 1: announced their redesign. Not a redesign, but just new features.
Speaker 1: People love when movies get awards, right, so if a
Speaker 1: movie has an award or it's a Top ten, you know,
Speaker 1: people like the comfort of these signals knowing that other
Speaker 1: people like this movie. And that's one of my issues
Speaker 1: with Netflix is like because they they don't want to
Speaker 1: put an emphasis on like you know, this movie has
Speaker 1: a Rotten Tomatoes score or this movie is top rated.
Speaker 1: It's like, because they want you to watch this catalog
Speaker 1: of stuff that they have, they don't want to say like, oh,
Speaker 1: this is in IMDb's top two hundred movies. But now,
Speaker 1: I guess Oscar Nominee's kind of a safe one. They're
Speaker 1: gonna toy with more of those little things, like you know,
Speaker 1: some sort of award or some sort of top ten list.
Speaker 1: But again it's like on Netflix information like Netflix data.
Speaker 1: But this is a big shift. We'll see and of course,
Speaker 1: you know, we know the other streaming services love to
Speaker 1: follow what Netflix does. We may see more redesigns if
Speaker 1: this one seems to work. Eight to eight rich one
Speaker 1: on one eight eight eight seven four to two four
Speaker 1: one zero one rich on tech dot tv. Is the
Speaker 1: website coming up? I'll talk you about the new phone
Speaker 1: that's launching this week. Why why it's slim to win.
Speaker 1: Welcome back to rich on tech. Rich Demiro here talking
Speaker 1: technology with you. Let's go to Orlando, Florida, where Chris
Speaker 1: is calling. Chris. You're on with Rich.
Speaker 2: Good afternoon, Thank you, Rich. I always appreciate you taking
Speaker 2: the call.
Speaker 5: I won't keep you very long.
Speaker 1: Today, Thank you.
Speaker 2: I have an iPad M four. Purchased it last September
Speaker 2: and very much recently. It has been some awkward, you know,
Speaker 2: issues with the software since we got it, but I've
Speaker 2: had rest all the software. Well, I mean when I
Speaker 2: got it, I believe it was that iPad OS seventeen
Speaker 2: point six.
Speaker 1: Don't quote me on that.
Speaker 2: I think that's what that was. When we got it.
Speaker 8: A short time after.
Speaker 5: We couldn't.
Speaker 2: We vooted it down. We couldn't get it to boot up.
Speaker 2: Went to Apple. They reinstalled the software. Everything seemed to
Speaker 2: be good, and then several months later we powered it down.
Speaker 2: I went out, I had some meetings. I was going
Speaker 2: to be back late, so I powered it down, give
Speaker 2: it a break, and then I couldn't power it on.
Speaker 2: I was without the iPad for twenty four hours.
Speaker 1: Oh the humanity. How did you survive, Chris?
Speaker 5: I did? I really didn't.
Speaker 2: I had I didn't know what to do.
Speaker 1: Really.
Speaker 2: I called Apple and you know, made a cup of coffee,
Speaker 2: got back to work, did several things, and got into
Speaker 2: the back into the Apple store. I mean, no technology
Speaker 2: for twenty four hours or rich. It's like, you know,
Speaker 2: the end of the end of the world.
Speaker 1: You know, I'm without a phone number right now. Nobody
Speaker 1: can call me or text me. How do you think
Speaker 1: I feel? It's horrible? I feel great. Just oh wife,
Speaker 1: I didn't get the call, but I don't know. I
Speaker 1: just have no way to get in touch with me
Speaker 1: right now anyway. So what can we what can we
Speaker 1: do to help you? What's what's the problem right now?
Speaker 2: Well, right now, yeah, because we could expound on that
Speaker 2: quite quickly.
Speaker 5: Is that okay?
Speaker 2: So then we went in. They reinstalled the software a
Speaker 2: second time. Now recently Apple updated to Apple Intelligence and
Speaker 2: Siri Apple Intelligence does not work very well at all,
Speaker 2: so we basically we keep that off. And now the
Speaker 2: problem is I cannot get just basic theory to work
Speaker 2: on the device at all, no matter what I do.
Speaker 2: I've called Apple Support several times. We can't get it
Speaker 2: to work, won't turn on, went back in and now
Speaker 2: also allow Siri when lot is stuck in a hibernation
Speaker 2: mode in the sense that I don't know if that's
Speaker 2: the right terminology, but it's not highlighted. So no matter
Speaker 2: what I do, I can't get just basic s theory
Speaker 2: to work. And I can't yet allow sey win Lot
Speaker 2: to actually high like that features, so I can turn
Speaker 2: it off and Apple doesn't know what to do with me.
Speaker 1: Okay, well know what to do. So I think, Chris,
Speaker 1: I think what would solve all of your issues is
Speaker 1: tossing this iPad in the trash and buying a new one. No,
Speaker 1: I'm just kidding. That seems like it's too Yeah, we
Speaker 1: won't do that. I think that this sounds like you've
Speaker 1: played with the settings too much and now everything's kind
Speaker 1: of all over the place, and I think it sounds
Speaker 1: like you have to just reset the settings and start over.
Speaker 1: So a couple things you mentioned that you already installed
Speaker 1: the software and reinstalled it on this divice I once,
Speaker 1: so you could either do a full factory reset of
Speaker 1: this device and start it up fresh and Cereal will
Speaker 1: come back to life. That's number one. You don't have
Speaker 1: to be that drastic, you know, I would go into
Speaker 1: before I do anything else. Just go into settings. Let's
Speaker 1: see it's settings. Where is it Settings General? Scroll all
Speaker 1: the way down to where it says transfer or reset
Speaker 1: phone reset, and then where it says reset all settings.
Speaker 1: You can reset that and that will reset all of
Speaker 1: your settings back to factory, including Siri. And then once
Speaker 1: you do that, you can actually press the side button
Speaker 1: and that should bring up Siri or it should actually
Speaker 1: give you the option of how do you want to
Speaker 1: set up Siri? Now. The other thing you mentioned is
Speaker 1: that you turned off Apple Intelligence, and so when you
Speaker 1: turn off Apple Intelligence, that is sort of linked to Siri,
Speaker 1: and so you may want to turn that off and
Speaker 1: turn it back on and see if that helps. But
Speaker 1: those two things are like sort of like tied together now,
Speaker 1: and I'm trying to see what it's doing. Okay, so
Speaker 1: talk and type to Siri. Yeah. So the other thing
Speaker 1: you can do is, I don't know if you noticed this,
Speaker 1: but they added this new thing and if you have
Speaker 1: Apple Intelligence on your device anyone, whether it's your iPhone
Speaker 1: or your iPad, that line at the bottom of your
Speaker 1: device you can tap and well, actually I don't know
Speaker 1: if that works on the iPad, but I know it
Speaker 1: works on the iPhone. You can tap that little line
Speaker 1: at the bottom to bring up you can tap it,
Speaker 1: double tap and it'll bring up Siri. It's called type
Speaker 1: to Siri. I don't know if that's on the iPad.
Speaker 1: I gotta look at that. But I think the main
Speaker 1: thing that's happening here is somehow you switched all these
Speaker 1: settings around where now some settings are off, some settings
Speaker 1: are on, and they're all kind of interfering. So I
Speaker 1: think doing that that settings reset is going to bring
Speaker 1: this back to life. And then if you want, once
Speaker 1: you've got that up and running, then you can go
Speaker 1: in and toggle off Apple Intelligence and your serious it
Speaker 1: would still work. Siri will stop using okay, yeah, so
Speaker 1: that's just your Apple intelligence and then the Siri win locked.
Speaker 1: The reason why that could be off is that you know,
Speaker 1: once you toggle that off, let's see, I'll turn off
Speaker 1: allow Siri win locked, you should be oh you gotta yeah,
Speaker 1: that's a passcode things. You might have to turn that
Speaker 1: back on and toggle your passcode again. So you got
Speaker 1: to put your passcode in to let that feature turn on.
Speaker 1: But the bottom line, I think you do the settings reset.
Speaker 1: It's going to change a bunch of things back to
Speaker 1: the factory, but I think that's going to bring back Siri,
Speaker 1: brings Siri back to life. The M four iPad is
Speaker 1: a relatively new model, so it should be pretty good there.
Speaker 1: All right, Coming up, we're going to talk about AI
Speaker 1: in the workplace. Why if you're feeling burned out, maybe
Speaker 1: it's AI to the rescue right here on rich on Tech.
Speaker 1: Welcome back to rich On Tech. Rich DeMuro here hanging
Speaker 1: out with you, talking technology at triple eight rich one
Speaker 1: O one eight eight eight seven four to two four
Speaker 1: one zero one. Not sure if you figure out the
Speaker 1: figured out the theme to this week's songs, but sort
Speaker 1: of road trippy traveling driving Bobo got it. When he
Speaker 1: looked through the list, He's like, I got it. What
Speaker 1: about this song? You left this one out? But they're that,
Speaker 1: you know, just to get you going. All right, this
Speaker 1: is really interesting. So you know, we're all like sort
Speaker 1: of overworked and people are asking more of us, Employers
Speaker 1: are asking more. So how do we do more with less? Well?
Speaker 1: AI might be the answer. Let's hear from a Parna
Speaker 1: Chenna Pergata, chief product officer at Microsoft and the founder
Speaker 1: of Google Lens. By the way, she talks about why
Speaker 1: workers feel burned out and how AI can help.
Speaker 11: There's one statistic that just jumps out at us this year,
Speaker 11: which is fifty three percent of leaders want everybody to
Speaker 11: be more productive, they want.
Speaker 6: More work, and yet eighty percent of US leaders and
Speaker 6: employees we're maxed out. We don't have the energy or
Speaker 6: the capacity. So for us, it was like, oh, there
Speaker 6: is a big.
Speaker 11: Capacity gap here, and guess what the capacity gap can
Speaker 11: be filled with AI at work?
Speaker 1: And so what are some of the solutions for AI
Speaker 1: at work that we are sort of seeing today.
Speaker 11: When you think about where we are in this whole
Speaker 11: AI journey, we have, you know, rich, we have intelligence
Speaker 11: on tap right now, like and you turn on the
Speaker 11: tap and you have a world class research scientist, a
Speaker 11: world class data scientist and analysts writing your pocket. So
Speaker 11: imagine you know you're a salesperson, you have that most
Speaker 11: important meeting end of the quarter, you're trying.
Speaker 6: To close the deal.
Speaker 11: AI can help you look through all the information that
Speaker 11: you need, look at what's the current news, what's on
Speaker 11: top of mind for the customer, and help you close
Speaker 11: that deal. Or you go on vacation hopefully sure, and
Speaker 11: then you know that's great, right, but when you come
Speaker 11: back from the vacation, you have countless emails, meetings, womans
Speaker 11: messages all waiting for you. And again, AI can help
Speaker 11: you scour through all of this stuff and say, just
Speaker 11: like a perfect assistant would do, and say, here are
Speaker 11: the three things that you should be focused on. Especially
Speaker 11: don't forget to respond to the email from the boss
Speaker 11: by the end of today.
Speaker 1: These are things that AI can do.
Speaker 11: Right now, you're actively working on all of these tools,
Speaker 11: and that's I think the most important thing here. We've
Speaker 11: got to have everybody start to use these tools.
Speaker 1: So that is where the idea of AI kind of
Speaker 1: comes in. For the average employee. We're getting mixed signals
Speaker 1: from companies. Don't you know whether we can use these tools?
Speaker 1: How can we use them? And sometimes we even feel
Speaker 1: guilty using them because we feel like they're replacing what
Speaker 1: we're doing.
Speaker 11: Yeah, I mean which I have three tips, which is
Speaker 11: number one, using AI it's a contact sport, it's a
Speaker 11: you got to build a muscle group, right and you
Speaker 11: have to use the tools of course that are compliant
Speaker 11: and safe and secure like Microsoft. And you need to
Speaker 11: get in the game and actually start to see what
Speaker 11: the tools are useful for where the gaps, et cetera.
Speaker 11: Number one, build a muscle group.
Speaker 6: Number two.
Speaker 11: What we find is that really people who the frontier
Speaker 11: firms and the employees get most out of it when
Speaker 11: they start to put this to work where they work.
Speaker 6: Right.
Speaker 11: So in Microsoft there sixty five, you're in teams, you
Speaker 11: miss the meeting, help it summarize the meeting, or you're
Speaker 11: trying to draft an important email, have the assistant look
Speaker 11: over you have copilot help you with that, right.
Speaker 1: Or So we shouldn't feel guilty having Copilot help us
Speaker 1: write our emails.
Speaker 11: We should help you guide. I think that just like
Speaker 11: a perfect assistant would do. Right, it's the think of
Speaker 11: this as the perfect AI assistant that comes to work
Speaker 11: for you and beside you to make.
Speaker 6: You the best version of yourself.
Speaker 11: If we can get AI to help us take the
Speaker 11: drudgery out of it, then it frees us up to
Speaker 11: do more of the meaningful parts of our work. And
Speaker 11: then finally, there are places that we are seeing our
Speaker 11: customers our employees use AI where it gives you superpowers,
Speaker 11: Like I couldn't possibly understand everything that's going on in
Speaker 11: the world around a particular topic, even though I'm.
Speaker 6: Like thicking that including AI.
Speaker 11: So again, like, what are ways that you can get
Speaker 11: save time, increased capacity and get some superpowers?
Speaker 1: How much should we be asking our companies about what
Speaker 1: we can do? And also, when it comes to sort
Speaker 1: of private information or proprietary information at your workplace, how
Speaker 1: do we make sure that that's safe.
Speaker 11: This is one of the most important things that the
Speaker 11: companies need to get right, and that is at the
Speaker 11: heart of what we're doing at Microsoft, which is how
Speaker 11: do you do innovation and trust?
Speaker 6: It's an end right, and how do you.
Speaker 11: Make sure that the data, the security, the compliance, privacy,
Speaker 11: all of these guardrails and kind of the right structures
Speaker 11: are in place. So that then within those guardrails, you
Speaker 11: can really put AI to work.
Speaker 1: And this goes back to that guilt factor. A lot
Speaker 1: of workers worry about AI replacing them, So how can
Speaker 1: you sort of understand that this has a role in
Speaker 1: the workplace moving forward? And do you feel like it's
Speaker 1: going to replace people?
Speaker 6: For me?
Speaker 11: AI, I mean we talked about AI is there to
Speaker 11: help us and not free places.
Speaker 6: All of us have.
Speaker 11: More work than we can do, So to me, it
Speaker 11: is about getting a good assistant, a good copilot that
Speaker 11: helps you just like be that better version, be that
Speaker 11: more productive version of yourself without leading to burnout.
Speaker 6: And that's important. That's the way I look at AI tools.
Speaker 6: That's the other thing.
Speaker 11: A lot of people today are using AI products as
Speaker 11: a chatbot right as a way to say, oh yeah,
Speaker 11: let me put some prompt in.
Speaker 6: And let me get some answer.
Speaker 11: That's an underuse what we think of with all these
Speaker 11: products with teams, outlook ets saying can you use AI?
Speaker 11: Can we use copilot as a thought partner and a collaborator,
Speaker 11: not just a chatbot where you occasionally put some stuff in.
Speaker 1: Well, what I'm hearing is use it, lean on it,
Speaker 1: try it, and use it. To your advantage and you'll
Speaker 1: prevent burnout absolutely.
Speaker 11: And I think the shift that's around the corner as
Speaker 11: I see where AI is headed and the horizon, is
Speaker 11: that you know, we're all used to doing things at work, right,
Speaker 11: we are the doers. But I think with agents and
Speaker 11: with AI.
Speaker 1: You're going to be a boss.
Speaker 11: Right, You're not just going to be an employee. Every
Speaker 11: person a boss of agents. We call it the agent
Speaker 11: boss in the in the research report. And you're going
Speaker 11: to have to learn not just to do things, but
Speaker 11: to direct and delegate things. And that's again a new
Speaker 11: mindset shift. It's less of a technology and access issue.
Speaker 11: It's really shifting your mindset and that's the key advantage.
Speaker 11: If you're listening, this is actually one of the ways
Speaker 11: that you can get ahead, start to adopt the mindset
Speaker 11: shift of Okay, how do I manage?
Speaker 6: How do I direct? How do I delegate AI? To
Speaker 6: get more work out of it.
Speaker 1: I've heard a lot about this idea of like the
Speaker 1: AI agent. Can you explain what that means exactly?
Speaker 2: Like?
Speaker 1: Am I telling it to do something and it goes
Speaker 1: out and does it?
Speaker 11: I think, look, there's a lot of like different interpretations
Speaker 11: and ideas around agents, but the higher the big idea
Speaker 11: is this, right, which is how can you rely on
Speaker 11: a agent? Is a software that you can direct and
Speaker 11: delegate and say, hey, assigned tasks to it, not just
Speaker 11: answer questions back and forth like a chat bard and
Speaker 11: say I want you to go do this thing for me.
Speaker 6: Of course, you're in control.
Speaker 11: We believe again like this is a co pilot, you're
Speaker 11: in control and you can always oversee the work, but
Speaker 11: you know, have the agent take on more of the task,
Speaker 11: not just the how, but the what, give it a goal,
Speaker 11: come back and then say okay, have you done this.
Speaker 11: A good example is, hey, I have this customer meeting
Speaker 11: coming up. Bring me build me a research report on
Speaker 11: this customer so that I can have this amazing meeting.
Speaker 11: That's a good example of an agent that we just launched.
Speaker 1: Now in the public we're hearing AI AI AI. How
Speaker 1: do you explain its simple as terms? What that is?
Speaker 11: I think one way to think about what AI is
Speaker 11: is a digital brain. Right, It's a digital brain that
Speaker 11: can do some of these tasks that previously we said, okay,
Speaker 11: we have to actually think about these things, like every
Speaker 11: one of us could use an additional digital brain. The
Speaker 11: additional the best part of this is that it is
Speaker 11: learned and trained on the best of the human knowledge,
Speaker 11: which means that again like you have an Einstein as
Speaker 11: your intern.
Speaker 1: Okay, and a little bit of background for you. You
Speaker 1: invented Google lens.
Speaker 6: That's right.
Speaker 1: How did that come about?
Speaker 11: It was back when the phones were starting to take off.
Speaker 11: And you know, one of the things I noticed is
Speaker 11: that we weren't taking pictures just off sunsets and selfies.
Speaker 11: We were taking pictures of the bag I want to buy,
Speaker 11: or this sign in a foreign language that I don't understand,
Speaker 11: or the book I saw at your place, or the
Speaker 11: funky lamp that I saw in a friend's place. And
Speaker 11: so I said, there is so much of information that
Speaker 11: we need to connect and the visual the camera is
Speaker 11: the new keyboard, and how do we actually use the camera,
Speaker 11: use photos and this visual intelligence to.
Speaker 6: Search the world around us.
Speaker 11: So that's how it began, very humble beginnings, with a
Speaker 11: handful of us building this in a skunk walks way,
Speaker 11: and then it grew to be one of the biggest products.
Speaker 1: Parna. There you have it, a Purna Chenna Pergrada at Microsoft.
Speaker 1: Once again, that is a Chenna Pergrada at Microsoft, founder
Speaker 1: of Google Lens, sort of threw that in there. I
Speaker 1: had to ask her about it and how AI can
Speaker 1: help you as an employee try it use it. The
Speaker 1: main thing and she did touch upon this is that
Speaker 1: you have to be sure that your employer is okay
Speaker 1: with all of this usage, right, So check to see
Speaker 1: you know what your employer has when it comes to
Speaker 1: rules or sort of regulations around using AI at work.
Speaker 1: But if they offer it and they have it and
Speaker 1: they like it and they embrace it, you should too.
Speaker 1: And you're not going to break anything. So definitely try
Speaker 1: it out because everyone else is. Believe me, everyone is
Speaker 1: the website Microsoft dot com slash work Lab. If you
Speaker 1: want to read their work trend Index annual report that
Speaker 1: has some great insights in it, it'll be linked up
Speaker 1: on my website rich on Tech dot TV. All right,
Speaker 1: coming up, we'll take some more of your calls at
Speaker 1: eight eight eight rich one on one eight eight eight
Speaker 1: seven four to two four one zero one, and I'll
Speaker 1: tell you about Samsung's new thin to win smartphone going
Speaker 1: to be announced this week. Welcome back to rich on Tech.
Speaker 1: Rich Tomuro here hanging out with you, talking Technology, the
Speaker 1: website rich On tech dot TV, the phone number uh
Speaker 1: eight eight eight rich one on one eight eight eight
Speaker 1: seven four to two four one zero one. There's a
Speaker 1: new feature on Google Maps that's kind of cool. But
Speaker 1: if you're you know, into your privacy, maybe you won't
Speaker 1: like it. But it's a smart idea. So how many
Speaker 1: times have you taken a screenshot of something online, you know,
Speaker 1: an Instagram story or something you see in an article.
Speaker 1: Place you want to go hike, you want to do,
Speaker 1: restaurant you want to eat at, and you know just
Speaker 1: lives in your screenshots and you kind of forget about it. Well,
Speaker 1: Google Maps has a great idea where now they're using
Speaker 1: Gemini their AI to scan your screenshots and identify the
Speaker 1: places in those screenshots. So this is good for travel planning,
Speaker 1: it's good for anything that you're trying to remember. So
Speaker 1: if you want to turn it on, open up Google Maps.
Speaker 1: There's a you tab at the bottom and then tap
Speaker 1: that and then you'll see a screenshots section that's new
Speaker 1: up the top. Tap that says try it out and
Speaker 1: it will help you sort of set this up. Now,
Speaker 1: the main thing is you have to give Google Maps
Speaker 1: access to your screenshots. For this to work. Now, you
Speaker 1: can do a manual upload option, but I think by
Speaker 1: that point it's going to take so much work that
Speaker 1: you might as well just add these to your list yourself.
Speaker 1: But the cool thing is now, when you're on Instagram
Speaker 1: or an article, whatever it is, you can just screenshot
Speaker 1: it and then when you go back into Google Maps,
Speaker 1: back into that screenshots section, it will have scanned all
Speaker 1: those screenshots and it will say, Okay, we see that
Speaker 1: this is for a restaurant. Do you want to save?
Speaker 1: That restaurant gives you the name of it. If it
Speaker 1: gets it wrong, you can just skip it or edit.
Speaker 1: But in my experience I tested this with a whole
Speaker 1: bunch of stuff. It gets it right if the place
Speaker 1: name is clear and it finds it. But if it's
Speaker 1: just like let's say you're on Instagram and someone tags
Speaker 1: a restaurant, like, let's say they put a piece like
Speaker 1: I did this today. Actually I posted the pizza I
Speaker 1: had in New York City and I just tagged the
Speaker 1: restaurant that I ate at, and it's called Let's see
Speaker 1: what was it called LTD? I think it was called
Speaker 1: Let's see LTD Pizza. Well, actually, you know what it
Speaker 1: probably will figure that out because the name of the
Speaker 1: place is LTD Pizza, so when you screenshot that, but
Speaker 1: if it's like something that is not necessarily the name
Speaker 1: of the place, it may not get it perfectly. So again,
Speaker 1: kind of cool feature. I think it's smart, you know,
Speaker 1: because I'm always screenshotting stuff that I want to go
Speaker 1: to later. So if you want to try this out again,
Speaker 1: open up Maps, tap you at the bottom, and then
Speaker 1: tap screenshots. Set it all up, get it going, and
Speaker 1: now you can keep track of all the places that
Speaker 1: you want to check out. Again. The privacy implication of
Speaker 1: this is that Google now has access to your screenshots,
Speaker 1: so if you're not comfortable with that, don't do this.
Speaker 1: Samsung is unveiling a new phone this week. It's called
Speaker 1: the Galaxy S twenty five Edge. This is Samsung's slimmest
Speaker 1: phone yet, so they're just teasing it, but they say
Speaker 1: it's got a good camera two hundred megapixel main camera,
Speaker 1: of course, all the AI features. They call it an
Speaker 1: engineering marvel thin, lightweight, high performance, and no full specs
Speaker 1: just yet, but they're saying that this is gonna be
Speaker 1: a great phone. Obviously, they're saying that it's going to
Speaker 1: launch online May thirteenth at nine am Korea time, which
Speaker 1: is May twelfth at five pm Pacific eight pm Eastern.
Speaker 1: Kind of an interesting launch time, but that's again on Monday.
Speaker 1: So for us here in the US, I'm excited for
Speaker 1: this phone. It'll be you know, we've got this big
Speaker 1: kind of slim phone war happening this year. We've got
Speaker 1: the S twenty five Edge from Samsung. And then the
Speaker 1: rumor is that Apple is coming out with the Apple
Speaker 1: iPhone Air whatever they're calling. I don't know what the
Speaker 1: name is going to be, but that's sort of, you know,
Speaker 1: the idea of it. It's as super thin phone. Why
Speaker 1: are they doing this well, because we all know phones
Speaker 1: of the standard size are great and everyone has one.
Speaker 1: So how do you differentiate and how do you sell
Speaker 1: more phones for something that's a little bit different than
Speaker 1: the standard upgrade because people are not upgrading their phones
Speaker 1: as often because there's no reason to. The camera is great,
Speaker 1: the features are great, the software is good, and most
Speaker 1: people don't want all these new features to have to learn,
Speaker 1: so they like the fact that their phone works the
Speaker 1: way it works, and once you get everything logged in
Speaker 1: and set up, you don't want to go in and
Speaker 1: log in again. You don't want to set everything up again,
Speaker 1: so you keep your phone longer, and since it's working
Speaker 1: just fine, why not and it saves you money. So again,
Speaker 1: these thin phones are sort of a differentiator for someone
Speaker 1: to go ooh, I want that. I want a slim phone.
Speaker 1: So we'll see how those are. By the way, if
Speaker 1: you want the if you have any interest in the
Speaker 1: Galaxy Edge at all, which sounds like a Disney ride,
Speaker 1: you can put in your email address on the Samsung
Speaker 1: website and they'll give you fifty dollars off the reservation.
Speaker 1: You don't have to commit to it, you don't have
Speaker 1: to buy it, they'll just give you that extra fifty
Speaker 1: dollars off. And as we all know, the best time
Speaker 1: to buy a phone is during the pre order time
Speaker 1: between the time the phone is on pre order and
Speaker 1: when it actually comes out. That's when all the phone
Speaker 1: carriers do their best deals, and then after that it's okay. Now,
Speaker 1: speaking of new features, if you got the Samsung one
Speaker 1: UI seven, which is our latest software, it's been rolling
Speaker 1: out to all kinds of phones, including all the way
Speaker 1: back to Samsung Galaxy S twenty TI two, S twenty one,
Speaker 1: the fold, four, and much more. If you got this
Speaker 1: over the past week or so, people are hating one
Speaker 1: two features in particular. Number one, when you swipe down,
Speaker 1: it splits your your swipe down into quick settings and notifications.
Speaker 1: So if you swipe from the right, it's your quick settings,
Speaker 1: if you swipe from the left, it's your notifications. That's
Speaker 1: driving people nuts. So if you want this to just
Speaker 1: be the old way, where if you just swipe down
Speaker 1: it's just your notifications, you can swipe down, tap that
Speaker 1: pencil icon, tap panel settings, and then set two together
Speaker 1: instead of separate. So I personally like this split because
Speaker 1: I like the way that the quick settings are on
Speaker 1: one side and the notifications are on the other. But
Speaker 1: I get it. If you like that the old way,
Speaker 1: just change it back now. Second, lock screen notifications are
Speaker 1: hidden by default. You only see these tiny little icons
Speaker 1: on the home screen instead of your actual notifications. You
Speaker 1: want to fix that, you can go into Settings Notifications
Speaker 1: lockscreen notifications and switch from icons to cards to see
Speaker 1: the full message previews again like you used to have.
Speaker 1: And this is from Android Authority. I'll put the link
Speaker 1: to their article on my show notes that you can
Speaker 1: see those instructions one more time, and finally Samsung adding
Speaker 1: a very cool feature. You know how when someone has
Speaker 1: to pay you back and you go through this whole
Speaker 1: game of vote. Do you have a Venmo? Yeah? I
Speaker 1: don't want to use that. What about Zell? I don't
Speaker 1: like Zell? Do you have any cash on you?
Speaker 2: No?
Speaker 1: Well, can you pay me back somehow? Well, now Samsung
Speaker 1: is giving no excuses. They're rolling out a new tap
Speaker 1: to transfer feature, So you literally can just tap your
Speaker 1: two phones together to send your money to each other,
Speaker 1: no extra apps needed. But here's the best part. If
Speaker 1: the person doesn't have a wallet app, they can just
Speaker 1: tap their debit card to your phone. Literally, they can
Speaker 1: tap their debit card to your phone to transfer the money.
Speaker 1: Doesn't get much easier than that. There is no excuses
Speaker 1: for your friend not paying you back at this point.
Speaker 1: It's called tap to transfer. Rolling on on Samsung eighty
Speaker 1: eight rich one on one eighty eight seven four to
Speaker 1: two four one zero one more after this, Yeah, welcome
Speaker 1: back to rich On Tech. Rich DeMuro here hanging out
Speaker 1: with you talking technology at triple eight rich one oh
Speaker 1: one eight eight eight seven four to two four one
Speaker 1: zero one. The website for the show rich on tech
Speaker 1: dot TV. While you're there, we should have signed up
Speaker 1: for my free newsletter U. If you want to email me,
Speaker 1: you can also do it right from there. Just go
Speaker 1: to rich on tech dot TV hit contact. That's what
Speaker 1: Denise did. Uh, She says, My husband and I both
Speaker 1: have iPhone fourteen plus models and are thinking about upgrading
Speaker 1: to the iPhone sixteen Pro. I prefer the smaller version,
Speaker 1: he wants a larger one. Do you think it's advisable
Speaker 1: to wait until September when the new iPhones come out?
Speaker 1: We enjoy watching you and reading newsletter, Denise. I don't
Speaker 1: think you need to wait because there are deals of
Speaker 1: plenty on the iPhone sixteen pros, and there's not gonna
Speaker 1: be deals on the new iPhone seventeen or whatever they're
Speaker 1: gonna call it. I mean, I'm assuming, based on history,
Speaker 1: it's gonna be the seventeen. And why wait until September
Speaker 1: when you have a perfectly good phone that does all
Speaker 1: the things you need right now? I think the iPhone
Speaker 1: sixteen Pro is probably the best phone that Apple's made
Speaker 1: in years because of the combination of cameras, the speed,
Speaker 1: the size, the camera control button, everything is there that
Speaker 1: you need. And so if anything, the iPhone seventeen is
Speaker 1: just going to be a slight iteration of this, probably
Speaker 1: gonna have a newer process or something like that. But
Speaker 1: you've got everything you need right now, so I would
Speaker 1: say go for it. And if you want the iPhone
Speaker 1: sixteen pro versus the Promax, just look for some deals.
Speaker 1: If you're sticking with your carrier, some of them have
Speaker 1: deals where they'll just give you the phone for free
Speaker 1: if you trade in your old one. Otherwise, if you're
Speaker 1: looking to switch carriers, you can do that too. But
Speaker 1: the catch is if you are sticking with your carrier,
Speaker 1: they want you to stay with them even longer, so
Speaker 1: you're not really getting a free phone per se, but
Speaker 1: they will just basically lock you into a contract where
Speaker 1: they give you that iPhone sixteen pro for free, quote unquote,
Speaker 1: but you have to stick with them for another two
Speaker 1: to three years, depending on the carrier. But I'd say
Speaker 1: go for it, don't wait. And if you don't need
Speaker 1: the pro version. By the way, the iPhone sixteen E
Speaker 1: is an excellent phone for just six hundred bucks. Let's
Speaker 1: see here. Debra writes in I was in Jamala job Jamala,
Speaker 1: I don't know, for the weekend somewhere in California and
Speaker 1: had to take a work meeting. Sure enough, not a
Speaker 1: strong enough signal. I go there every six months and
Speaker 1: I usually camp tell me more about satellite internet. Couldn't
Speaker 1: replace the T mobile I used for both home and
Speaker 1: cellular chat. GBT says Starlink is best, and even though
Speaker 1: I'm not an Elon fan, I'll look past that to
Speaker 1: get reception everywhere. Well, I don't think Elon himself is
Speaker 1: delivering the Internet to your device, so I think you
Speaker 1: can be okay with that. He might have he might
Speaker 1: have come up with the idea for the company, but
Speaker 1: I think that it's run by a lot of smart people.
Speaker 1: And yeah, Starlink is transformative and the way it's brought
Speaker 1: Internet to the far reaches of the planet in places
Speaker 1: that never had it. And by the way, it's really fast.
Speaker 1: I mean, when you think about Internet on planes, it's
Speaker 1: pretty much unusable unless they've got the new Starlink. So
Speaker 1: it's done a lot of great things and I'm a
Speaker 1: big fan of it. It is very good. It is
Speaker 1: very reliable, especially for portable satellite internet. So let's see,
Speaker 1: couldn't replace the T mobile I use for both home
Speaker 1: and cellular. No, T Mobile is the connection on your phone.
Speaker 1: Starlink is more of a think about it as like
Speaker 1: a hotspot. So if you went to this location that's
Speaker 1: remote and you don't have a strong enough signal, what
Speaker 1: you would do is you would set up this starlink.
Speaker 1: They have a kit that's sort of mobile, would set
Speaker 1: that up and that would give you broadband Internet, so
Speaker 1: sort of like a Wi Fi signal for all your devices,
Speaker 1: including your phone. Now, could you use that for your
Speaker 1: traditional calls and text? Probably if you set up Wi
Speaker 1: Fi calling, I know people have used starlink for that.
Speaker 1: You can use it for anything that you would use
Speaker 1: Wi Fi for, So that would work, but you would
Speaker 1: still use the T mobile for your standard Internet.
Speaker 3: Now.
Speaker 1: T mobile's good, it works in a lot of places.
Speaker 1: If it doesn't happen to work in this one place,
Speaker 1: that doesn't mean it's unusable. It just means you would
Speaker 1: get this starlink to supplement it. Now, Starlink's not cheap.
Speaker 1: It's kind of expensive for the hardware and then you
Speaker 1: got to pay monthly. But if you're going to this
Speaker 1: place every six months and usually camp and you need
Speaker 1: to take work calls. I think it's probably worth the investment,
Speaker 1: and I think Starlink just came out with the new
Speaker 1: plan where you can just kind of use it on demand,
Speaker 1: but I'd have to check that they're constantly changing their
Speaker 1: offerings because it's brand new, and so if you if
Speaker 1: you need it, I'd say go for it. It's going
Speaker 1: to work really, really well. Thanks for emailing in. Rich
Speaker 1: on tech dot tv is the place to go. Mark
Speaker 1: from upland rights in. Is there really any way to
Speaker 1: block junk or bulk emails? I try to block them,
Speaker 1: but they keep showing up on my desktop PC AOL
Speaker 1: told me the only real solution is to change my
Speaker 1: email address, which is not going to work for me.
Speaker 1: I enjoy your segments on TV. I listen to you
Speaker 1: on the radio and I'm in the car. Thanks for
Speaker 1: your time. So a couple of things. Here's my tried
Speaker 1: and true method for handling spam. Number one, unsubscribe to
Speaker 1: legitimate emails. So if you're getting an email from a
Speaker 1: company that I consider legitimate okay, like a home depot,
Speaker 1: a Mac's, or anyone that's using a mailing list service
Speaker 1: like a Mailchimp or Constant Contact or whatever, they are
Speaker 1: going to honor the unsubscribed link that is inside that email,
Speaker 1: so I'm not kidding. One of my favorite pastimes I
Speaker 1: mentioned this earlier in the show, is to watch people
Speaker 1: on their phones. So, if you're around me and your
Speaker 1: phone is unlocked and you don't have one of those
Speaker 1: privacy screens, I'm watching what you're doing on your phone. Yes,
Speaker 1: go ahead judge me for it, but I'm kind of curious.
Speaker 1: It's like a little focus group. And what I normally
Speaker 1: see is people scrolling through through their email and their
Speaker 1: inbox is filled with nonsense. All these emails from every
Speaker 1: company you've ever done business with. And I get it.
Speaker 1: You're getting deals, you're getting offers. You don't need it
Speaker 1: unsubscribed to anything, be crazy about it. Yes, you made
Speaker 1: a purchase at home Depot. You don't need to know
Speaker 1: about every Home Depot deal or sale or offer going
Speaker 1: on for the rest of your life. Get rid of it.
Speaker 1: When you need to shop at Home Depot again, you'll
Speaker 1: find them Macy same thing. Yeah, they send twenty percent
Speaker 1: coupons every week. Get rid of it. So that's number
Speaker 1: one for the suspicious emails. You know anything that looks
Speaker 1: like hmm, did I ever sign up for this, don't
Speaker 1: open them, delete them immediately, or you can mark them
Speaker 1: as spam. This will help train sort of your email
Speaker 1: filter over time. It'll send the signals to Gmail and
Speaker 1: AOL that these emails are bogus. So that's what I
Speaker 1: would do there. And then the other These are the
Speaker 1: two pro tips. Number one, turn off remote image loading,
Speaker 1: so on my email, no images load by default. I
Speaker 1: have to toggle on the images for every single email
Speaker 1: that comes to my box. Now that may seem like
Speaker 1: a pain, and yes it is, but guess what my
Speaker 1: email address is everywhere? And I can tell you the
Speaker 1: amount of spam in my inbox is maybe maybe one two,
Speaker 1: three times a week, very very limited spam. Why because
Speaker 1: when people send me an email, these spammers that if
Speaker 1: you have your images loading, they're using an image tracking
Speaker 1: service to know when you've opened up the email. And
Speaker 1: so when you open up that email, it sends a
Speaker 1: signal back to the spammers. It says, hey, we got
Speaker 1: a live one. They're opening their email. This one works
Speaker 1: and that tells them to send more emails. So by
Speaker 1: turning off this remote image loading, they can't get those
Speaker 1: signals and it gets you less emails. Or less less
Speaker 1: spam emails. Uh. The other thing you can do, and
Speaker 1: I this is my real pro tip, is create a filter. Okay,
Speaker 1: all the email services allow you to create a filter.
Speaker 1: So when you create that filter, put the put the
Speaker 1: filter in that says has the words and type in
Speaker 1: unsubscribe and create a filter, and then tag that email.
Speaker 1: Any email that comes in with the word unsubscribe in
Speaker 1: the body, tag it with a with the term unsubscribe eligible.
Speaker 1: So when emails come into my inbox, every single one
Speaker 1: that has the word unsubscribe is tagged with a little
Speaker 1: label that says unsubscribe eligible. And that sends me a
Speaker 1: reminder every single day that oh, I can unsubscribe to
Speaker 1: this email. And believe me, I do it a lot.
Speaker 1: I am unsubscribing to emails multiple times per day. If
Speaker 1: it's got that link and I don't need it and
Speaker 1: I don't want it again, I'm unsubscribing. And so that's
Speaker 1: my pro tip is really use that to your advantage.
Speaker 1: And once you start getting in the habit, it's kind
Speaker 1: of like I call it good email and inbox hygiene.
Speaker 1: Get into that habit and your inbox will be tamed
Speaker 1: and you won't be in this world of like I mean,
Speaker 1: I'm not kidding. I have good friends. Their entire inbox
Speaker 1: is just filled one hundred flowers. All these things every
Speaker 1: company they've ever done business with is in their face
Speaker 1: on a daily business not on a daily basis. Not
Speaker 1: only does that make you spend more money, but it's
Speaker 1: like you got to sift through all the stuff to
Speaker 1: just get to the emails that are important. So do it.
Speaker 1: Sherry writes in from Riverside, California. With Mother's Day and
Speaker 1: Father's Day coming up, I'm looking to upgrade my parents'
Speaker 1: old box TV to something better. They don't have internet
Speaker 1: or smart devices. They just need a basic, non smart
Speaker 1: plugin TV, ideally forty inches ten ADP. I'm looking for suggestions. Well,
Speaker 1: it is really tough to find a non smart TV
Speaker 1: these days. Every TV is smart, but you can. There's
Speaker 1: two brands to look into. Septor s C E, P
Speaker 1: t R E. They sell TVs that are not smart,
Speaker 1: and Insignia they may sell TVs that are not smart
Speaker 1: as well. Those are very basic. You can find them
Speaker 1: in various sizes. Sceptor s C E, P t R E,
Speaker 1: Sceptor dot com. You can find them there. They sell
Speaker 1: them at various stores. Let's see here, they've got a
Speaker 1: four k u h d t V five hundred bucks.
Speaker 1: Let's see where they sell it. Looks like Amazon and
Speaker 1: Walmart are your etailers that sell this. So again, I mean,
Speaker 1: I don't think you need to go to these lengths
Speaker 1: to go non smart, but if you want them. If
Speaker 1: you want a non smart TV, make sure it has
Speaker 1: the one fee that you need. I'm guessing is a tuner.
Speaker 1: If your parents are connecting like an antenna or their
Speaker 1: cable box, will need an HDMI input, which of course
Speaker 1: these will have. So just make sure that they have
Speaker 1: those two key features if you're connecting things that you want.
Speaker 1: But it's tough. It is really tough to find a
Speaker 1: non smart TV these days. Not so tough to find
Speaker 1: a non smart person like me. Rich on Tech. Dot
Speaker 1: tv is a website eighty to eight rich one on
Speaker 1: one eighty eight seven four to two four one zero one.
Speaker 1: Coming up. Oh, I gotta tell you about this one.
Speaker 1: The browser tool that helps you clean up YouTube. This
Speaker 1: is a good one. I'll tell you about that coming
Speaker 1: up next. Right here, I'm rich on Tech. Welcome back
Speaker 1: to rich on Tech. Rich Demiro here talking technology with you.
Speaker 1: Let's go to Nicki in La Nicki. You're on with Rich.
Speaker 10: Hi'm Rich.
Speaker 7: I'm going on a cruise and I had a question
Speaker 7: if you had experience with a gigs guy or internet
Speaker 7: service made by sailor at sea?
Speaker 2: Is it?
Speaker 10: What's forth it?
Speaker 1: I do have experience with gigsky. I don't have experience
Speaker 1: with cruises because I've never been on one. Can you
Speaker 1: believe that?
Speaker 7: That's crazy?
Speaker 9: Wait a minute, You've never been on a cruise.
Speaker 1: Never I've been on a cruise ship. We're going on
Speaker 1: a cruise. We're going on a vacation. I'm never going
Speaker 1: on a cruise. Yes you are, that's the problem. Yes,
Speaker 1: you are. Never.
Speaker 9: No, I'm talking to the wife. We're going on a cruise.
Speaker 1: She's never going on one. No, she actually has been
Speaker 1: on one, and she loves them exactly.
Speaker 9: So we're going to go.
Speaker 1: It's it's been a we have a very happy marriage,
Speaker 1: but it's been a I'm gonna let you.
Speaker 9: Finish talking to This is a shocker to me. Sorry, Nikki.
Speaker 1: Okay, So here's the deal. I do have. I do
Speaker 1: have experience with gigsky. I have tested they are a
Speaker 1: very good e SIM provider in fact, if you have
Speaker 1: a visa card or you just want to test them out,
Speaker 1: they will give you a free SIM for like one
Speaker 1: hundred megabytes, which is not a ton. But if you're
Speaker 1: traveling to an international destination you want to just try
Speaker 1: and ease him, you can try them out. When it
Speaker 1: comes to the idea of the cruise on gigs guy,
Speaker 1: what are they offering you? Are they saying it's going
Speaker 1: to work on the cruise ship.
Speaker 7: I haven't talked to gigs guys, but I just have
Speaker 7: a hard time getting off of five hundred dollars for
Speaker 7: the sky link that in the past hasn't worked at all. Yes,
Speaker 7: here from friends that it's sometimey and they are very
Speaker 7: just very really unhappy and because of their refund.
Speaker 1: Yeah, well you're talking about Wi Fi on the ship. Yeah,
Speaker 1: terrific until they switch to to starlink on these ships there,
Speaker 1: the Wi Fi is not even worth it. Do you
Speaker 1: need to stay connected for any particular reason.
Speaker 7: I'm exchanging emails from work and doing a videos, uh
Speaker 7: trainings for work, different certifications and licenses they have to
Speaker 7: keep up, okay, and yeah, or that I have to uptate.
Speaker 7: So I thought it would be a good time to
Speaker 7: do it because I've had downtime.
Speaker 1: Okay, so what and who's your who is your carrier
Speaker 1: through your primary carrier?
Speaker 4: Oh?
Speaker 1: It is okay. So I was gonna say, because AT
Speaker 1: and T just added some plans for for their cruise ships.
Speaker 1: You know, they have like built in I'm looking at Verizon.
Speaker 1: So long story short, when it comes to gigs, guy,
Speaker 1: if you are traveling in an area where they have
Speaker 1: an offshore plan, you'll have some coverage. So their offshore
Speaker 1: plans are mainly in the North Sea and the Gulf
Speaker 1: of Mexico. Are you going to those two places?
Speaker 7: I'll be in the Atlantic, on the west coast of Africa.
Speaker 7: I'll be doing ten ports okay, from South Africa up
Speaker 7: to Morocco and Barcelona City.
Speaker 1: Okay, Uh is that in the North Sea? Maybe my
Speaker 1: geography is not very good. Okay, then okay, So it
Speaker 1: doesn't sound like it doesn't sound like they are going
Speaker 1: to have the coverage you need out there in the sea,
Speaker 1: so I would not go that way. The other way
Speaker 1: is Verizon does have the cruise daily Pass, which is
Speaker 1: twenty dollars per day, and so that may give you coverage,
Speaker 1: but it has to be on the thing about it
Speaker 1: is your the cruise ship has to have the connection
Speaker 1: to your you know, your service, or it has to
Speaker 1: have you know, or you have to be close to
Speaker 1: land where it's going to just latch on to the service.
Speaker 1: That's sort of you know on land as general, you're
Speaker 1: not going to be pulling a signal from the sky
Speaker 1: for verizons. That makes sense because there's no like cell
Speaker 1: tower out there. So that's the main thing is you
Speaker 1: have to see if the if the cruise has any
Speaker 1: sort of connection to Verizon or if that will work.
Speaker 1: So I would first go to Verizon and see what
Speaker 1: they have and if it's going to however, your cruise,
Speaker 1: I don't know if that's the case. It doesn't seem
Speaker 1: like it just looks like.
Speaker 7: Three horizons about three times and it seems like they
Speaker 7: don't have Yeah, okay.
Speaker 1: So uh the short answer, Nikki is that you're probably
Speaker 1: if you need to stay connected, you're probably gonna have
Speaker 1: to go with what's on your cruise or the alternative.
Speaker 1: Are you going to any ports while you're there? Are
Speaker 1: you going to land at all? Are you doing that?
Speaker 11: Yeah?
Speaker 7: Okay, yeah, we're hopping all over up and down the coach.
Speaker 1: Okay, so the then the other option is to just
Speaker 1: get a an e SIM for the area that you're visiting.
Speaker 1: You said Africa, so you can get a nis SIM
Speaker 1: for Africa and then use your phone when you get
Speaker 1: to those destinations and do all your connection and all
Speaker 1: your training. So it sounds to me like you're gonna
Speaker 1: be on this cruise ship enjoying, partying. Then when you
Speaker 1: get to Africa instead of sight seeing, you're gonna be
Speaker 1: doing these harassment trainings for your work or whatever.
Speaker 7: No, I'm flying to Africa and then we're gonna do
Speaker 7: the cruise or twenty days, twenty one day, So it
Speaker 7: looks like I'm just gonna be a joy the vacation.
Speaker 1: Yeah, that's that's what I would say. Tell your work. Look,
Speaker 1: I'm on vacation. I'm seeing things I've never seen before.
Speaker 1: Give me a break here. But at the end of
Speaker 1: the day, the cruise they do offer, it's very confusing
Speaker 1: because it's got the cruise plus the world plan. It
Speaker 1: all depends on is there going to be coverage out
Speaker 1: at sea. But I would definitely go with the e
Speaker 1: SIM for sure. At least you have it when you
Speaker 1: get to land and you can do all of your
Speaker 1: trainings and things like that, but keep it limited. You know,
Speaker 1: don't don't spend your whole vacation working. The whole point
Speaker 1: of the vacation is to be away from work and
Speaker 1: to reset your mind, So enjoy that time. Eight of
Speaker 1: eight rich one oh one rich on tech dot TV.
Speaker 1: Coming up, we're gonna talk to Josh Aux about how
Speaker 1: students can stay bright online. Welcome back to rich on
Speaker 1: tech rich DeMuro here hanging out with you, talking technology.
Speaker 1: The website for the show with all the notes rich
Speaker 1: on tech dot TV. Now, I told you I was
Speaker 1: watching that show on Netflix, Adolescent. If you haven't watched it,
Speaker 1: ado lessince okay, at a less, since it's like a
Speaker 1: four part series on Netflix. My wife watched it. You know,
Speaker 1: she's big into like this. You know, she's like a
Speaker 1: school therapist, so she's big into that world and just said,
Speaker 1: you have to watch this. And I haven't gotten to
Speaker 1: the end, so I don't know what happens, but it's
Speaker 1: you know, it's definitely an interesting show the way they
Speaker 1: do it, and our next guest is kind of in
Speaker 1: the thick of it when it comes to all these
Speaker 1: issues affecting teens and their parents and social media and
Speaker 1: now of course AI. Josh Oux runs a website called
Speaker 1: smartsocial dot com. It's got a couple of books out
Speaker 1: about how parents and students can use social media and
Speaker 1: now AI tools to build a positive online reputation. Josh
Speaker 1: Welcome to the show.
Speaker 5: Hey, Rich, it's great to have you. Great to be
Speaker 5: here with you. It's so so fun.
Speaker 1: Yeah, and we've we've known each other for a long time.
Speaker 1: You've been doing this for a very long time. What
Speaker 1: do you think has changed? I mean, I know what
Speaker 1: the answer is. It is probably AI. But I mean,
Speaker 1: what's changed the most since you've started helping teens become
Speaker 1: their best? You know online?
Speaker 5: You know you just hit on it earlier. It's not AI.
Speaker 5: AI is huge. We talk about it a lot, and
Speaker 5: I do think all the parents listening right now you
Speaker 5: need to be on AI as much as you possibly can.
Speaker 5: It is like the Microsoft word of twenty years ago.
Speaker 5: It won't replace you, but somebody that knows how to
Speaker 5: use it might.
Speaker 3: Rich.
Speaker 5: The real problem right now is the addictive nature of
Speaker 5: all of the apps that shall go unnamed, and.
Speaker 1: We'll name them. I don't care, we'll name them.
Speaker 5: We're on the radio. Meta owns Instagram and Facebook, and
Speaker 5: they have psychologists working there that use the color red
Speaker 5: and they let you basically get inundated with the dopamine
Speaker 5: that's in there. TikTok is the world's best at it,
Speaker 5: I would argue, and you might agree. And there's X
Speaker 5: and so diving in and getting addicted to these apps
Speaker 5: is probably the biggest thing that's happened over the last
Speaker 5: few years since you first interviewed me in twenty twelve.
Speaker 5: Back then, it wasn't as addictive. It was just online.
Speaker 5: And now it's gotten to where Kids the Adolescent's the
Speaker 5: TV show and a lot of other screen time books
Speaker 5: right now that are coming out are saying that kids
Speaker 5: just can't disconnect.
Speaker 1: Yeah, and I read the Jonathan hey Or's Jonathan Heighte
Speaker 1: Jonathan Ate book the I mean that book was really
Speaker 1: eye opening for the idea that kids are just you know,
Speaker 1: there's just the anxious generation. I mean, that's what it's
Speaker 1: all about. Like, you know, it's the idea that you're
Speaker 1: never disconnected. You're exposed to more at an earlier age
Speaker 1: than ever, and you're processing all this stuff that you
Speaker 1: never really had to process at nine years old or
Speaker 1: ten years old. Or eleven years old. So what do
Speaker 1: you kind of what's your I guess how do you
Speaker 1: approach this with parents and teachers? I know you speak
Speaker 1: at a lot of schools, So how do you approach this?
Speaker 5: Yeah, I used to speak at schools all over the country, Rich,
Speaker 5: Right right when I first met you, I got a
Speaker 5: lot of calls. I started talking to people about shining
Speaker 5: online and my book called Light, Bright and Polite. School
Speaker 5: high schools, middle schools across the country would say, can
Speaker 5: you fly here? We got a problem with Instagram. These
Speaker 5: kids are not never getting hired because of the mistakes
Speaker 5: they're making. They're they're posting bomb threats thinking it's funny,
Speaker 5: and so all these problems started happening, and I became
Speaker 5: very popular, very quickly, and it would fly all over
Speaker 5: the country. And I want to talk to everybody who's
Speaker 5: listening today just about a couple of little, tiny ideas.
Speaker 5: One of the biggest questions you had for me, Rich
Speaker 5: was what does it mean to shine online? And I
Speaker 5: want to equate it for everybody, all of our listeners today.
Speaker 5: It's kind of like driving a car. You wouldn't at
Speaker 5: the very last moment in California, you can get like
Speaker 5: a learners permit at fifteen and a half or fifteen,
Speaker 5: and then at sixteen most of the country you can
Speaker 5: start driving. You wouldn't give your kids that ease at
Speaker 5: sixteen and say here you go, have fun and I'm
Speaker 5: going to teach you on that day everything you need
Speaker 5: to know. You teach them at the age of ten
Speaker 5: to twelve, all way up to fourteen and a half.
Speaker 5: This is what distracted driving. This is why it's bad.
Speaker 5: This is what good driving is. Mom and Dad teach
Speaker 5: them and we will. If you're at smart social dot
Speaker 5: com that teaching them social media safety and being positive
Speaker 5: online is exactly the same. It starts early and it models.
Speaker 5: You have to model that soon early and Rich. What
Speaker 5: you're saying about too much screen time and anxious generation
Speaker 5: is a lot of parents don't know that they have
Speaker 5: the right to You know what, let's not have any
Speaker 5: devices during dinner and there's all these tools that we
Speaker 5: can get into in a sec But in addition, what
Speaker 5: I want to talk to you today is about shining online,
Speaker 5: teaching kids that you can put all of your accomplishments
Speaker 5: online so that when a college, a future employer in
Speaker 5: internship sees you they get this warm, fuzzy feeling that
Speaker 5: this is a great candidate that would be a good
Speaker 5: fit for my college, maybe our company, our internship. They'd
Speaker 5: be a part of our culture and we'd be proud
Speaker 5: for clients to see them.
Speaker 1: Now, most most kids, let's be honest, are using expiring
Speaker 1: media like Snapchat or Instagram Stories, and so they feel
Speaker 1: like whatever's on there, nobody's gonna see. And so that's
Speaker 1: why they are as open and and silly and scandalous
Speaker 1: as they are on these platforms that, by the way,
Speaker 1: parents are not really too hip on because they're not
Speaker 1: monitoring that. How can they see it? So is that
Speaker 1: a problem that they're doing this stuff on these platforms
Speaker 1: where it disappears.
Speaker 5: Yeah, let's talk about Snapchat first. That's the original expiring media.
Speaker 5: They had to promise that, oh, it'll disappear in an
Speaker 5: hour or twenty four hours, depending on what your little
Speaker 5: setting was. Parent's the best thing that we suggest to
Speaker 5: people enrich the thing that and you're a dad of
Speaker 5: a couple boys, the best thing that we recommend to
Speaker 5: kids these days is sit down and google things with
Speaker 5: your kids. And that might mean googling your kids' names,
Speaker 5: be specific in my case, it's Josh Oakes. And if
Speaker 5: you're probably thinking, oh, my kid isn't online, there's a
Speaker 5: lot of listeners thinking right now, my kid isn't online,
Speaker 5: so I don't have to worry about that until the
Speaker 5: day that they are. You'd be shocked parents that the
Speaker 5: middle school, the elementary school actually will build a presy,
Speaker 5: which is a little tiny kind of an online animated
Speaker 5: version of PowerPoint, and the kids will start creating things
Speaker 5: at school not to put things online without their parents
Speaker 5: knowing that. They don't know that everything leaks online. Back
Speaker 5: to your question, Josh, is Snapchat safe for my kids?
Speaker 5: Typically not below the age of thirteen, and we suggest
Speaker 5: more like the age of sixteen. Your kids will hate
Speaker 5: me for saying that. But nothing really disappears, parents, And
Speaker 5: when you go to Google, you'll start to see that
Speaker 5: a one screenshot of that Snapchat story or disappearing message
Speaker 5: on any other app can get posted and put online
Speaker 5: anywhere else, and it can then a friend can share
Speaker 5: it and it's online for your students or your kids
Speaker 5: Google results forever.
Speaker 1: I mean, kids will hate us for saying anything. I mean,
Speaker 1: you know, no matter what it's And this has been
Speaker 1: going on forever, whether it's social media or something else
Speaker 1: that parents sort of know about that kids don't. You
Speaker 1: know where parents know better? But what are some of
Speaker 1: the apps? I know that you mentioned snapchat, but I mean,
Speaker 1: is there anything new and up and coming that parents
Speaker 1: should be aware of. I know there's always something like
Speaker 1: bubbling up.
Speaker 5: Yeah, the hottest biggest apps right now are going to
Speaker 5: be X, Instagram, TikTok, Facebook, Snapchat. Your kids probably aren't
Speaker 5: on Facebook, but it's part of the meta platform. Parents
Speaker 5: here are on Facebook. They're trying to make threads a thing.
Speaker 5: LinkedIn is one that I want parents to look at
Speaker 5: a lot more. But really it's going to be Instagram, Snapchat, TikTok,
Speaker 5: a little bit of X, and then there's some other
Speaker 5: ones like Reddit where kids will go in. Though Discord
Speaker 5: if your kid is a gamer, and then there's the
Speaker 5: whole gaming platform thing.
Speaker 1: What's the danger of Discord because my kid keeps asking
Speaker 1: me for that one. Is there anything dangerous about that?
Speaker 5: The problem is Discord has originally invented rich so that
Speaker 5: people who are playing Fortnite and other games could live
Speaker 5: chat with other people in the room and either do
Speaker 5: audio or text chat and stuff like that there's a
Speaker 5: lot of people Rich who yeah, and I think you
Speaker 5: got two boys. You and I are friends on Instagram
Speaker 5: and I think that, or we believe based on all
Speaker 5: of our research at smartsocial dot com, there's a lot
Speaker 5: of people who And in fact, here's what the predators
Speaker 5: would love, Rich, give your kids discord because I want
Speaker 5: full access. A predator would say that I'd love full
Speaker 5: access to your kids and you won't know, and then
Speaker 5: we can jump between different things. So that's the proble.
Speaker 1: Side of the like if you're on roadblocks, like a
Speaker 1: common thing is on roadblocks, they control the chat to
Speaker 1: a certain extent. Obviously, like anything else, kids get around it.
Speaker 1: But the idea is that the chat is sort of
Speaker 1: filtered and controlled, and so these people say, let's go
Speaker 1: outside of this, that we can be much more open
Speaker 1: in our chats. We can have a full fledged chat
Speaker 1: versus what they allow and the parameters of this game. Now,
Speaker 1: that may be fine if the only other people on
Speaker 1: there were other, you know, ten thirteen year olds, but
Speaker 1: like you're saying, there are people that are clued into that,
Speaker 1: and they go into these games specifically targeting these kids
Speaker 1: with this sort of outside conversation exactly.
Speaker 5: So parents, just to recap the answer here, Rich and
Speaker 5: I are not negative people. We want you to know
Speaker 5: that there is a lot of safety and this is
Speaker 5: our mottoismart Social Keep your kids safe so they can
Speaker 5: be successful while they're in your wall and living in
Speaker 5: your house and at school, so they can someday shine
Speaker 5: online and get that dream job. They're really the answer
Speaker 5: to a lot of the safety parents. It's not I
Speaker 5: know there's a lot of parents right now listening, Josh.
Speaker 5: I have parental controls my kids safe, right and Rich,
Speaker 5: what I want to tell the listeners today is parental control.
Speaker 5: Kids are the world's best entrepreneurs. They're so clever, they
Speaker 5: get around everything. It's just a challenge. And they don't
Speaker 5: have to pay for their new phone, so if they
Speaker 5: break it, they just push all the buttons and they
Speaker 5: don't care. So the best safety app, the only safety
Speaker 5: app in the world, parents that is going to protect
Speaker 5: your kids, is going to be a rich ongoing dialogue
Speaker 5: with your kids. I used Rich, I used your name,
Speaker 5: but it's going to be that ongoing dialogue.
Speaker 1: Like, wait, do you have to talk to all the
Speaker 1: kids in the world. Oh my gosh, that's gonna I'm
Speaker 1: gonna be like Santa Claus.
Speaker 5: That's a great idea. We're gonna get you one of
Speaker 5: those someday. Okay, But it's having that ongoing dialogue parents,
Speaker 5: and it's open ended questions. Then typically kids aren't gonna
Speaker 5: want to come to you and talk like that. So
Speaker 5: it's in the car ride home. Boys do not want
Speaker 5: to tal face to face. They want to be shoulder
Speaker 5: to shoulder. A lot of parents will tell you, and
Speaker 5: it could be around the dinner table when you don't
Speaker 5: have a device. That ongoing dialogue is really the only
Speaker 5: thing that's going to protect you these days. Sorry, it's
Speaker 5: not Microsoft, it's not Google, it's not oh but I
Speaker 5: have this one app that probably not going to be
Speaker 5: able to reach into all the other apps. See who's
Speaker 5: what Predators are trying to chat with your kids?
Speaker 1: I tell them. I sit down to dinner and I
Speaker 1: just tell my kids, like, hey, ask me anything, what
Speaker 1: do you want to know about? I'm like, there's nothing
Speaker 1: off topic, Like just just ask me, you know, because
Speaker 1: when I was a kid, I mean, I think that
Speaker 1: parents have gotten more open with their kids this day
Speaker 1: and age, but like when I grew up, I don't
Speaker 1: think parents were like that. Like I didn't really ask
Speaker 1: my parents a lot of like, you know, the questions
Speaker 1: that my kids come up with, that's for sure. They're
Speaker 1: much more comfortable asking me all kinds of stuff than
Speaker 1: I was. So we what is your advice? I mean,
Speaker 1: where do parents start if they're feeling overwhelmed? Where do
Speaker 1: they start? Is it the conversation?
Speaker 2: Yeah?
Speaker 5: So, first of all, parents, it's a great question, rich parents,
Speaker 5: don't be so hard on yourself. As I've spoken to
Speaker 5: a quarter of a million kids in twenty nine states.
Speaker 5: As I used to be a traveling speaker and now
Speaker 5: we do everything online, a lot of parents would tell me, Josh,
Speaker 5: I'm just not tech savvy. I just can't catch up
Speaker 5: to this. And I want everybody to slightly tweak those
Speaker 5: words so we're a little nicer to ourselves. Rather than
Speaker 5: I'm not good at snapchat. Let's say the words I'm
Speaker 5: learning snapchat, so that every time you're approaching this your
Speaker 5: kids moving fast, explain stuff you're learning. You're being open minded.
Speaker 5: The second thing I want everybody to do today is
Speaker 5: make your kids the expert. You know. Rich, you said,
Speaker 5: let's sit around the dinner table and let your kids
Speaker 5: ask you questions. I also I would argue that it's
Speaker 5: good to go the other way, Hey can you teach
Speaker 5: me this? Never before in the history of the world
Speaker 5: has a child under the age of fifteen been an
Speaker 5: expert at something that their parents had. I mean, back
Speaker 5: in farming, you had to learn over thirty years how
Speaker 5: to be a great farmer. Nowadays you learn over three
Speaker 5: minutes how to press buttons. And you're better at your
Speaker 5: parents than your parents are at that tool. So parents,
Speaker 5: don't be afraid. And watch the look on your kids'
Speaker 5: face when you go, hey, can you teach me this game?
Speaker 5: You're interested in that Fortnite or whatever it is Minecraft.
Speaker 5: Watch how interesting it is for your kids. Now, if
Speaker 5: they're hiding something, they'll say, no, I don't want you playing. Okay,
Speaker 5: now you've opened a dialog why is that? But all
Speaker 5: of a sudden might go, wow, my mom is interested
Speaker 5: in this game, And if they see something inappropriate, they're
Speaker 5: more inclined to go to their mom go to their
Speaker 5: dad because they don't know who to go to talk to.
Speaker 5: But mom and dad were trying to learn about it.
Speaker 1: I love that advice, and my kids were very excited
Speaker 1: when I set up a roadblocks account, which I still
Speaker 1: haven't used to this day, but hey maybe one day.
Speaker 1: All right, Josh Oakes, we're gonna leave it there. Smartsocial
Speaker 1: dot com is the website. Thanks so much for joining
Speaker 1: me today. Thanks Rich You're awesome smartsocial dot com. We'll
Speaker 1: link it up on my website. Rich on Tech dot tv.
Speaker 1: Coming up. I'll tell you about that YouTube tool that
Speaker 1: can help you customize the site. And we're gonna open
Speaker 1: up the feedback right here on rich on Tech. Oh wow,
Speaker 1: I haven't seen Bobo dance all show until we play
Speaker 1: some tailor. You got jokes?
Speaker 9: Who's we going on? Let's talk about it.
Speaker 1: We'll go on the Taylor Swift Cruise. You can dance
Speaker 1: the whole time. Welcome back to rich on Tech. Rich
Speaker 1: Demiro here hanging out with you, talking technology. We're gonna
Speaker 1: get to the feedbag. I gotta tell you about this
Speaker 1: new browser extension via life Hacker discovered this and it's great.
Speaker 1: So YouTube is great, and it's got all kinds of
Speaker 1: features and things like this, but it's got too much
Speaker 1: going on, right, So this browser extension lets you take
Speaker 1: back control. It works with all the major web browsers,
Speaker 1: So it's not gonna work on your phone. It's gonna
Speaker 1: work on your desktop, So the mobile experience is still
Speaker 1: going to be the same kind of cluttered mess. But
Speaker 1: on your desktop you can hide distractions like all those
Speaker 1: shorts if you don't want to watch those related videos,
Speaker 1: end screen suggestions comments. You can also make it so
Speaker 1: it always shows video chapters, It auto expands, the description,
Speaker 1: launches in theater mode. I mean, there's just so many
Speaker 1: things you can high the comments, it's really really cool.
Speaker 1: It's called on trap untrap dot app, untrap dot app,
Speaker 1: and so you install it and once you once you
Speaker 1: go to YouTube, it looks exactly how you want it.
Speaker 1: So when I go to YouTube, when I play a video,
Speaker 1: I mean, it's so number one. I expanded the description.
Speaker 1: I hid the comments because I don't know, if you know,
Speaker 1: if you've ever read the comments on YouTube, has there
Speaker 1: ever been a constructive comment on YouTube? I'm not sure
Speaker 1: one of those exists. Has there ever been a smart
Speaker 1: comment on YouTube? I'm not sure that exists. Why do
Speaker 1: we need comments on YouTube? They just don't add anything.
Speaker 1: So I've blocked those. But I'm talking on this on Trap.
Speaker 1: You've got two hundred and eighty three settings you can change.
Speaker 1: When I tell you anything you want to modify, you
Speaker 1: can do it. And I don't think YouTube can stop
Speaker 1: this because I think they're just doing like JavaScript modification
Speaker 1: on your browser locally. So YouTube is none the wiser.
Speaker 1: But this is really really fantastic game. It's called Untrapped,
Speaker 1: very very handy. If you like YouTube, I'll put a
Speaker 1: link to it on the website. Rich on tech dot
Speaker 1: tv Gym rights in OMG, Rich, you just said Golf
Speaker 1: of Mexico on the call about the cruise. I hope
Speaker 1: the FCC isn't waiting for you in the parking lot. Oh,
Speaker 1: Golf of America. My formal correction, Golf of America got
Speaker 1: to update your website. Gigs Guy Mark writes in I
Speaker 1: missed the beginning of the call, but I heard you
Speaker 1: mentioned starlink on cruise ships. I guess the caller set
Speaker 1: are shipped and have it. Luckily most do now, although
Speaker 1: speeds are heavily throttled, usually around four down, four up. Ooh.
Speaker 1: It's usable, but not ideal for things like a WORKVPN.
Speaker 1: I don't get why airplanes starlink seems unthrottled. Maybe it's
Speaker 1: the number of people on board a ship. You mentioned
Speaker 1: you never went cruising. My wife made me do it.
Speaker 1: My biggest issue the unlimited food. I gained ten pounds
Speaker 1: every time just got back from a Japan cruise. Also,
Speaker 1: being a celebrity, I imagine you'd get approached a lot
Speaker 1: on board. I don't think people would be you'd be
Speaker 1: surprised they would. I mean, look, here, here's the thing
Speaker 1: about me. You either know who I am or you don't.
Speaker 1: There is no in between. So you either come right
Speaker 1: up to me and say hey, Rich, I like you
Speaker 1: on TV or on the radio or not. So I
Speaker 1: can travel many places without people saying anything. But yes,
Speaker 1: there are a lot of people that do come up
Speaker 1: and say something, and I'm fine with it. If they didn't,
Speaker 1: something's wrong because that means that nobody cares about what
Speaker 1: I'm doing. So if you see me, yes, you can
Speaker 1: say hi to me. Hi, Rich Chuck writes in I
Speaker 1: was just listening to your podcast. You had a caller
Speaker 1: whose phone GPS stopped working after a battery replacement. I
Speaker 1: suggest they go back to the repair shop and ask
Speaker 1: them to check to see if a wire was left unplugged.
Speaker 1: Sounds like something simple that could have been missed. Oh
Speaker 1: that's a good suggestion there. Niella in Westchester, Pennsylvania writes
Speaker 1: in I'm a longtime Android user with the Galaxy S
Speaker 1: twenty five Ultra. I've worked in IT tech support for
Speaker 1: twenty five years. I'm also a huge cro swear and
Speaker 1: of course I've followed you for years. You know where
Speaker 1: this is going. I got a CrOx case from my
Speaker 1: phone and I love it. Thanks for telling folks about it.
Speaker 1: I did post that on my Instagram about that. Ben
Speaker 1: writes in pretty upset that Microsoft is going to force
Speaker 1: me to buy four new computers to replace my four
Speaker 1: perfectly good ones by ending support for older Windows versions
Speaker 1: this October. Microsoft should be required to recycle all these
Speaker 1: computers and reimburse people for the cost of the upgrade. Ben,
Speaker 1: check out the end of service life extension. You can
Speaker 1: do that for another year, I believe. Charlie from New
Speaker 1: Jersey rights in complement time. I never thought i'd get
Speaker 1: over losing the tech guy, but honestly, you've exceeded all
Speaker 1: expectations by several fold. Thanks for keeping me company during
Speaker 1: my Sunday jogs from Summer's Point to Ocean City. Johnny
Speaker 1: Jett will be on next week. Thanks for emailing. My
Speaker 1: name is rich Dmiro. I will talk to you real
Speaker 1: soon