1 00:00:00,080 --> 00:00:03,040 Speaker 1: These are the radio blogs on the Fred Show. All right, 2 00:00:03,120 --> 00:00:05,360 Speaker 1: like writing in our diaries, except we save them a lot. 3 00:00:05,440 --> 00:00:09,080 Speaker 1: We call them blogs. Kiki, Yeah, go, dear blog. 4 00:00:09,480 --> 00:00:14,000 Speaker 2: Let me just say justice for customer service workers, because 5 00:00:14,040 --> 00:00:14,760 Speaker 2: I've had enough. 6 00:00:15,120 --> 00:00:15,960 Speaker 1: Over the weekend. 7 00:00:16,120 --> 00:00:18,280 Speaker 2: I was on a phone with a friend, and y'all 8 00:00:18,280 --> 00:00:21,480 Speaker 2: know this friend, and he was shopping, doing a lot 9 00:00:21,520 --> 00:00:25,239 Speaker 2: of shopping on here, there, everywhere, Marshall's target, just out 10 00:00:25,320 --> 00:00:28,840 Speaker 2: running the streets, and every time he got ready to 11 00:00:28,920 --> 00:00:32,120 Speaker 2: cash out or check out at a store, he would say, Hi, 12 00:00:32,360 --> 00:00:34,400 Speaker 2: what's your return policy? 13 00:00:34,440 --> 00:00:35,960 Speaker 1: Exactly? 14 00:00:36,640 --> 00:00:40,440 Speaker 2: No, no, Because if you come to my register and 15 00:00:40,640 --> 00:00:43,720 Speaker 2: ask me what's the return policy as you are purchasing something, 16 00:00:44,040 --> 00:00:46,159 Speaker 2: I'm going to tell you we don't have a return policy. 17 00:00:46,360 --> 00:00:49,680 Speaker 2: This is fine by final sale, because what are you doing? 18 00:00:49,880 --> 00:00:52,200 Speaker 2: What type of game are we playing here? If you're 19 00:00:52,200 --> 00:00:54,400 Speaker 2: coming to shop and you got stuff, do you not 20 00:00:54,520 --> 00:00:56,720 Speaker 2: want it? Because why are you asking me about the return? 21 00:00:57,680 --> 00:01:00,360 Speaker 1: Yes? No, we're just kidding. I don't feel like trying 22 00:01:00,360 --> 00:01:03,080 Speaker 1: it on here. That's where he's giving. It's giving. I 23 00:01:03,120 --> 00:01:04,640 Speaker 1: don't feel like trying it on here. I'm gonna take 24 00:01:04,640 --> 00:01:06,000 Speaker 1: it home and try it on him. Doesn't fit. I'm 25 00:01:06,000 --> 00:01:07,319 Speaker 1: going to bring it back. That's what it's giving. 26 00:01:07,480 --> 00:01:10,640 Speaker 2: That is not okay, why not we have beautiful like 27 00:01:10,880 --> 00:01:13,120 Speaker 2: like I work at Target, but we have a beautiful 28 00:01:13,120 --> 00:01:16,160 Speaker 2: fitting room, dressing rooms, okay that you can go in. 29 00:01:16,200 --> 00:01:19,680 Speaker 2: There's there's a mirrors and fans to keep you cool. 30 00:01:20,120 --> 00:01:22,400 Speaker 2: And you don't take advantage of that. You want to 31 00:01:22,440 --> 00:01:26,120 Speaker 2: come to my store, buy all this stuff, go home, 32 00:01:26,240 --> 00:01:28,320 Speaker 2: play dress up, put the outfice on TikTok. 33 00:01:28,360 --> 00:01:30,200 Speaker 1: I don't know what you're doing. And then you want 34 00:01:30,200 --> 00:01:30,680 Speaker 1: to come. 35 00:01:30,560 --> 00:01:32,800 Speaker 2: Bring it back. Okay, you are to bring it back 36 00:01:32,840 --> 00:01:34,759 Speaker 2: and put it back on my shelves. And now it's 37 00:01:34,800 --> 00:01:37,280 Speaker 2: fifty percent marked off. This is what's wrong with the world. 38 00:01:37,319 --> 00:01:38,760 Speaker 1: Oh, that's the thing is I don't think it is. 39 00:01:38,800 --> 00:01:40,160 Speaker 1: I think a lot of times if you bring step 40 00:01:40,160 --> 00:01:41,479 Speaker 1: back to still on the shelf, I think it goes 41 00:01:41,520 --> 00:01:42,679 Speaker 1: right back on the show. You know. 42 00:01:42,800 --> 00:01:46,200 Speaker 2: I don't blame them because they're probably tired of restocking. 43 00:01:46,280 --> 00:01:47,840 Speaker 1: Like I was like, this is a crime. 44 00:01:48,160 --> 00:01:50,960 Speaker 2: He went from store to store asking these people, and 45 00:01:51,000 --> 00:01:52,920 Speaker 2: I'm like, what are you doing, bro, Like, if you 46 00:01:52,920 --> 00:01:55,720 Speaker 2: don't want it, why are you buying it? He's like, well, 47 00:01:55,760 --> 00:01:57,440 Speaker 2: I don't know if I'm gonna like it, and so 48 00:01:57,840 --> 00:01:59,760 Speaker 2: I take it home. I put I put he was 49 00:01:59,760 --> 00:02:01,640 Speaker 2: by stuff for it. I take it home. I put 50 00:02:01,640 --> 00:02:03,240 Speaker 2: the picture on a wall with If it doesn't speak 51 00:02:03,280 --> 00:02:04,000 Speaker 2: to me, I take that. 52 00:02:04,440 --> 00:02:05,279 Speaker 1: What are you doing? 53 00:02:06,040 --> 00:02:06,160 Speaker 2: Like? 54 00:02:06,320 --> 00:02:09,880 Speaker 1: This is against the law. This tilS so oldest time. 55 00:02:10,360 --> 00:02:12,560 Speaker 1: I bet you the Amazon people they know what this is. 56 00:02:12,600 --> 00:02:15,000 Speaker 1: People will I don't know. I don't know which thing 57 00:02:15,040 --> 00:02:17,480 Speaker 1: I need, or which part I need, or which color 58 00:02:17,520 --> 00:02:19,520 Speaker 1: I need which, And so they just order them all 59 00:02:19,760 --> 00:02:21,320 Speaker 1: and they return the ones they don't need. I think 60 00:02:21,320 --> 00:02:23,400 Speaker 1: this is pretty common. This is not okay, though, and 61 00:02:23,480 --> 00:02:24,760 Speaker 1: I think this has been happening forever. 62 00:02:24,960 --> 00:02:27,359 Speaker 2: I'm an online shopper, so you know, if I get 63 00:02:27,360 --> 00:02:30,240 Speaker 2: in the situation I order a couple sizes, I never 64 00:02:30,280 --> 00:02:32,760 Speaker 2: get around to sending that stuff back by away. 65 00:02:33,120 --> 00:02:35,160 Speaker 1: But but you're doing the same thing he's doing. I 66 00:02:35,240 --> 00:02:39,560 Speaker 1: keep the good will in business. But you're ordering them 67 00:02:39,600 --> 00:02:43,040 Speaker 1: with the intent and the opportunity to return them. You're 68 00:02:43,080 --> 00:02:45,359 Speaker 1: just too lazy to do it. Absolutely so then you're 69 00:02:45,400 --> 00:02:47,040 Speaker 1: no different than he is. You're doing the exact same 70 00:02:47,080 --> 00:02:49,640 Speaker 1: thing he is. But you causes so much extra work 71 00:02:49,680 --> 00:02:50,200 Speaker 1: for people. 72 00:02:50,520 --> 00:02:53,560 Speaker 2: Don't buy stuff with the intent of bringing it back. 73 00:02:54,160 --> 00:02:56,040 Speaker 1: Now what I have an issue with are the people 74 00:02:56,440 --> 00:03:00,960 Speaker 1: who go and buy a very expensive dress, very expensive 75 00:03:01,000 --> 00:03:04,080 Speaker 1: outfit of some kind, wear it and once the event 76 00:03:04,200 --> 00:03:06,760 Speaker 1: is overtaken back. I have a problem with that because 77 00:03:06,800 --> 00:03:09,400 Speaker 1: you bought it, you full on war it out, you 78 00:03:09,560 --> 00:03:13,560 Speaker 1: full on did whatever with it, and now you're bringing 79 00:03:13,600 --> 00:03:15,960 Speaker 1: it back because not because there's something wrong with it, 80 00:03:16,320 --> 00:03:19,760 Speaker 1: but because you're bringing back a used item now that 81 00:03:20,040 --> 00:03:21,520 Speaker 1: they may or may not be able to sell at 82 00:03:21,520 --> 00:03:24,000 Speaker 1: full price because you you never had the intent to 83 00:03:24,080 --> 00:03:26,119 Speaker 1: own it. I don't like that. That's not right. 84 00:03:26,120 --> 00:03:28,000 Speaker 2: In some of these high end stores, people get a 85 00:03:28,000 --> 00:03:30,919 Speaker 2: commission off of the sales they make, and then they 86 00:03:30,919 --> 00:03:32,639 Speaker 2: think they hit their bonus for the month and they 87 00:03:32,639 --> 00:03:35,800 Speaker 2: hear you come next week subtracting from their bonus or 88 00:03:35,800 --> 00:03:38,640 Speaker 2: from their commission. I just feel so bad for all 89 00:03:38,640 --> 00:03:41,840 Speaker 2: customer service workers and then people that there's buy stuff 90 00:03:41,880 --> 00:03:45,600 Speaker 2: and with the intent of taking it back. Does your 91 00:03:45,600 --> 00:03:48,400 Speaker 2: commission get returned to you if they ye done? 92 00:03:48,600 --> 00:03:53,520 Speaker 1: Wow? Yeah, So that's really crappy then, I mean that's 93 00:03:53,520 --> 00:03:55,280 Speaker 1: how it goes though. Like I mean, there's there's a 94 00:03:55,320 --> 00:03:58,440 Speaker 1: percentage of in retail of items that are going to 95 00:03:58,480 --> 00:04:00,360 Speaker 1: be returned. You have to know that. Like when I 96 00:04:00,360 --> 00:04:02,960 Speaker 1: worked in clothing retail, Like I just I knew that, 97 00:04:03,040 --> 00:04:04,840 Speaker 1: Like I knew there was going to be a percentage 98 00:04:04,840 --> 00:04:06,440 Speaker 1: of the time this stuff was going to come back. 99 00:04:06,800 --> 00:04:10,960 Speaker 2: But bring it back if if something is a malfunction, 100 00:04:11,160 --> 00:04:13,120 Speaker 2: if the button fell off the moment you tried it, 101 00:04:13,240 --> 00:04:15,840 Speaker 2: or whatever. But just because you know, I thought I 102 00:04:15,880 --> 00:04:18,000 Speaker 2: wanted blue, but really I wanted green. So I bought 103 00:04:18,040 --> 00:04:19,599 Speaker 2: both of the blue and the green, and then I 104 00:04:19,600 --> 00:04:21,320 Speaker 2: got home and decided I only want the blue, so 105 00:04:21,400 --> 00:04:23,120 Speaker 2: let me go to take the green back. I just 106 00:04:23,160 --> 00:04:24,440 Speaker 2: feel like that is not right. 107 00:04:24,640 --> 00:04:26,279 Speaker 1: I think the store would much rather that you're in 108 00:04:26,320 --> 00:04:28,960 Speaker 1: there buying stuff to begin with and returning some of it. 109 00:04:29,080 --> 00:04:31,719 Speaker 1: I agree, they'd probably rather that you're there come to. 110 00:04:31,720 --> 00:04:34,839 Speaker 2: My store with that, okay, and my store is you 111 00:04:34,839 --> 00:04:35,720 Speaker 2: you like you bouy it. 112 00:04:37,839 --> 00:04:39,880 Speaker 1: You can turn it around and walking right back to 113 00:04:39,920 --> 00:04:40,240 Speaker 1: the shelf. 114 00:04:41,320 --> 00:04:43,560 Speaker 2: I'm bad, though, I've done that thing where like if 115 00:04:43,600 --> 00:04:45,200 Speaker 2: I see a stain on it, I'll be like, oh, 116 00:04:45,240 --> 00:04:46,880 Speaker 2: can you give me like tempercent off whatever? 117 00:04:47,240 --> 00:04:49,960 Speaker 1: Never doesne that, Oh, yeah, that's okay. I don't have 118 00:04:49,960 --> 00:04:52,520 Speaker 1: an issue with that. They're probably not going to sell 119 00:04:52,560 --> 00:04:53,880 Speaker 1: it at all, but it's. 120 00:04:53,760 --> 00:04:55,839 Speaker 2: A saint on it because my friend. 121 00:04:55,600 --> 00:05:04,000 Speaker 1: Bought it right and someone said it's a retail worker. 122 00:05:04,040 --> 00:05:05,440 Speaker 1: It's more rude to be on the phone at the 123 00:05:05,520 --> 00:05:07,680 Speaker 1: checkout and ask what the return policy. 124 00:05:08,279 --> 00:05:10,400 Speaker 2: That's another level because I'm in the background, like why 125 00:05:10,400 --> 00:05:12,000 Speaker 2: are you asking for a return policy? 126 00:05:12,520 --> 00:05:15,240 Speaker 1: I would also agree that the fitting rooms can be deceiving, 127 00:05:15,440 --> 00:05:17,720 Speaker 1: the mirrors can be deceiving. The lighting can be either 128 00:05:17,760 --> 00:05:20,800 Speaker 1: exceptional or really bad. Lately, I've been in stories where 129 00:05:20,800 --> 00:05:22,960 Speaker 1: the lighting. I'm not going to call out one major 130 00:05:22,960 --> 00:05:25,799 Speaker 1: department store, but like, I'll go there once a quarter 131 00:05:26,640 --> 00:05:28,920 Speaker 1: and my friend works there and she'll lay some stuff out. 132 00:05:28,960 --> 00:05:30,440 Speaker 1: I'll try it on and I'll buy some of it, 133 00:05:30,480 --> 00:05:32,719 Speaker 1: and she makes you really easy for me. But the 134 00:05:32,720 --> 00:05:35,719 Speaker 1: problem is the lighting there sucks. The lighting sucks. I'm like, 135 00:05:35,720 --> 00:05:37,359 Speaker 1: what are we doing? I'm like, what is it with 136 00:05:37,400 --> 00:05:40,640 Speaker 1: these They got those like, you know, skinny long kind 137 00:05:40,640 --> 00:05:43,000 Speaker 1: of like office neon lights. And then I'm like, what 138 00:05:43,080 --> 00:05:44,839 Speaker 1: is this? I look terrible in these clothes. 139 00:05:44,839 --> 00:05:47,520 Speaker 2: It's probably on a purpose because they're tired of influencers 140 00:05:47,560 --> 00:05:51,520 Speaker 2: coming in there walking around their store making tiktoks. 141 00:05:50,720 --> 00:05:53,719 Speaker 1: Maybe maybe, but as I would rather you come in 142 00:05:53,760 --> 00:05:56,200 Speaker 1: my store and at least if you return half what 143 00:05:56,240 --> 00:05:58,360 Speaker 1: you bought. At least you bought something. I don't know, 144 00:05:58,440 --> 00:06:00,200 Speaker 1: but what would make me mad is if I'm like you. 145 00:06:00,200 --> 00:06:02,440 Speaker 1: You bought that's a very expensive dress or whatever. You 146 00:06:02,440 --> 00:06:04,480 Speaker 1: stretch it out, you wore it, you did whatever to it. 147 00:06:04,760 --> 00:06:07,640 Speaker 1: You woren a cab, you woren't an luber, you wore 148 00:06:07,640 --> 00:06:09,599 Speaker 1: it out, and now now you bring it back. You 149 00:06:09,640 --> 00:06:11,919 Speaker 1: tell me it's not right. It is right because I 150 00:06:11,960 --> 00:06:15,080 Speaker 1: saw your Instagram. You wore that thing, yes, and now 151 00:06:15,120 --> 00:06:16,760 Speaker 1: I have to try and sell it as new, which 152 00:06:16,839 --> 00:06:18,880 Speaker 1: is probably what's happening. Most of the time. It goes 153 00:06:19,040 --> 00:06:20,640 Speaker 1: right back up there, which is why they say you 154 00:06:20,640 --> 00:06:23,640 Speaker 1: should always wash the clothes that you can when you 155 00:06:23,640 --> 00:06:25,640 Speaker 1: get back from the store, because we don't really know 156 00:06:25,800 --> 00:06:27,640 Speaker 1: that's true. I just I don't know. 157 00:06:27,680 --> 00:06:30,920 Speaker 2: Man, justice for them, Man, I feel bad even. 158 00:06:30,800 --> 00:06:32,960 Speaker 1: Though you even though you do it. I'll do this, 159 00:06:33,440 --> 00:06:36,240 Speaker 1: you buy with the intensive doing that, you're just too 160 00:06:36,320 --> 00:06:37,000 Speaker 1: lazy to do it. 161 00:06:37,040 --> 00:06:40,960 Speaker 2: Hello, and I drive, and I think it's a good wheel. 162 00:06:41,120 --> 00:06:45,880 Speaker 1: When I get you, well, it's very nice of your 163 00:06:45,960 --> 00:06:47,520 Speaker 1: laziness results in it. Don't