1 00:00:00,080 --> 00:00:01,400 Speaker 1: Debisu joining us right now. 2 00:00:01,400 --> 00:00:03,559 Speaker 2: She's a CEO over at Open Table, which of course 3 00:00:03,600 --> 00:00:05,960 Speaker 2: tracks a lot of these dining trends. And one of 4 00:00:06,000 --> 00:00:08,320 Speaker 2: the more interesting trends, Debbie, that I saw when it 5 00:00:08,320 --> 00:00:10,760 Speaker 2: comes to Valentine's Day, that a lot of the folks 6 00:00:10,760 --> 00:00:13,280 Speaker 2: dining out aren't doing it sort of one on one, 7 00:00:13,520 --> 00:00:15,520 Speaker 2: if you will, sort of two a couple out there 8 00:00:15,640 --> 00:00:16,840 Speaker 2: just staring at each other in the eye. 9 00:00:16,840 --> 00:00:19,880 Speaker 1: It's singles and groups of people. Is that right? 10 00:00:21,360 --> 00:00:23,720 Speaker 3: That is right? And thanks for having me back, Romaine. 11 00:00:23,760 --> 00:00:26,800 Speaker 4: I'm patting myself on the back because I guess Ge 12 00:00:27,040 --> 00:00:28,840 Speaker 4: and your last prompt, but. 13 00:00:28,880 --> 00:00:33,199 Speaker 3: You are right. Valentine's Day is not just about partners anymore. 14 00:00:33,200 --> 00:00:36,440 Speaker 4: We're seeing people going out and celebrating by themselves with 15 00:00:36,640 --> 00:00:39,960 Speaker 4: large groups of friends. For example, today, I didn't know 16 00:00:39,960 --> 00:00:43,120 Speaker 4: if you know, this is Gallantine's Day, and we're seeing 17 00:00:43,159 --> 00:00:46,800 Speaker 4: dining activity up eight percent year over year, and that's 18 00:00:46,880 --> 00:00:48,640 Speaker 4: driven by parties of four or more. 19 00:00:48,880 --> 00:00:49,760 Speaker 3: So it's really. 20 00:00:49,560 --> 00:00:53,519 Speaker 4: Become a holiday, a dining holiday, not just for couples, 21 00:00:53,760 --> 00:00:56,040 Speaker 4: but for friends, for families, for loved ones. 22 00:00:56,200 --> 00:00:58,240 Speaker 2: I've heard of Gallentine's Day, and I just learned about 23 00:00:58,360 --> 00:01:01,600 Speaker 2: Palatine's Day. As well, which I don't know if that's 24 00:01:01,600 --> 00:01:03,640 Speaker 2: today or when it is, but it seems this to 25 00:01:03,640 --> 00:01:05,360 Speaker 2: be seems to be a trend where a lot of 26 00:01:05,360 --> 00:01:07,800 Speaker 2: folks are maybe trying to I guess, reclaim Valentine's Day 27 00:01:08,160 --> 00:01:09,440 Speaker 2: from just the lovers out there. 28 00:01:10,959 --> 00:01:11,920 Speaker 3: That's exactly right. 29 00:01:12,200 --> 00:01:14,200 Speaker 4: And you know the other trend that we're seeing this 30 00:01:14,319 --> 00:01:16,360 Speaker 4: Valentine's Day, and we saw it last year as well, 31 00:01:16,680 --> 00:01:20,880 Speaker 4: it's actually Valentine's Week because activity, dining activity is not 32 00:01:20,920 --> 00:01:24,440 Speaker 4: just happening on the fourteenth, It's actually happening all week, 33 00:01:24,800 --> 00:01:26,959 Speaker 4: Like today is an up day in dining, and we're 34 00:01:27,000 --> 00:01:29,600 Speaker 4: continuing to see dining activity. 35 00:01:29,160 --> 00:01:31,640 Speaker 3: Pick up for the rest of the week after Wednesday. 36 00:01:32,000 --> 00:01:34,240 Speaker 2: So is it good enough for me I'm asking for 37 00:01:34,280 --> 00:01:36,600 Speaker 2: a friend to just take someone out to dinner, or 38 00:01:36,640 --> 00:01:38,039 Speaker 2: do I still have to get them you know, flowers, 39 00:01:38,120 --> 00:01:38,880 Speaker 2: chocolates and all the. 40 00:01:38,840 --> 00:01:40,840 Speaker 1: Other stuff, you know. 41 00:01:41,720 --> 00:01:42,880 Speaker 3: I think it's a good. 42 00:01:42,959 --> 00:01:45,840 Speaker 4: Reservation at a restaurant is hard to secure, So I 43 00:01:45,880 --> 00:01:48,720 Speaker 4: feel like if you've made that reservation, you're already ahead 44 00:01:48,760 --> 00:01:52,520 Speaker 4: of the game. We saw last year actually that procrastinators 45 00:01:52,560 --> 00:01:54,600 Speaker 4: are big players. 46 00:01:54,240 --> 00:01:54,880 Speaker 3: In this market. 47 00:01:55,240 --> 00:01:58,920 Speaker 4: Last year, thirty percent of diners booked the day before 48 00:01:59,000 --> 00:02:03,680 Speaker 4: Valentine's Day, eighteen percent booked the day of down Time's Day. 49 00:02:03,880 --> 00:02:06,040 Speaker 4: So remain if you have, you know, for your friend, 50 00:02:06,440 --> 00:02:09,040 Speaker 4: if your friend has a reservation, I feel like you 51 00:02:09,080 --> 00:02:09,800 Speaker 4: know that's going to. 52 00:02:09,800 --> 00:02:10,280 Speaker 3: Get it done. 53 00:02:10,360 --> 00:02:13,320 Speaker 2: Oh okay, we'll talk to the procrastinators out there. Not me, 54 00:02:13,440 --> 00:02:15,000 Speaker 2: but I have some friends who wait to the last 55 00:02:15,000 --> 00:02:17,160 Speaker 2: minute for everything here. So if they want to go 56 00:02:17,240 --> 00:02:20,200 Speaker 2: to a nice restaurant, and given that we're less than 57 00:02:20,240 --> 00:02:22,800 Speaker 2: twenty four hours away from Valentine's Day, are they going 58 00:02:22,840 --> 00:02:24,440 Speaker 2: to have any chance of getting a reservation on an 59 00:02:24,440 --> 00:02:25,480 Speaker 2: open table for anything. 60 00:02:26,800 --> 00:02:29,919 Speaker 4: Yes, they definitely have a chance. Still, So for procrastinators 61 00:02:29,919 --> 00:02:32,160 Speaker 4: out there, go on the open table. We have a 62 00:02:32,200 --> 00:02:35,080 Speaker 4: feature called notify Me, so if your favorite restaurant is 63 00:02:35,080 --> 00:02:38,240 Speaker 4: booked up, you can set an alert and if something 64 00:02:38,280 --> 00:02:40,720 Speaker 4: opens up at that restaurant, they will reach out. We 65 00:02:40,919 --> 00:02:45,120 Speaker 4: still have a myriad of experiences, special experiences of romantic 66 00:02:45,200 --> 00:02:49,040 Speaker 4: lobster dinner, for example at Koloman in New York, that are. 67 00:02:48,960 --> 00:02:51,800 Speaker 3: Available and be flexible with your timing. You don't have 68 00:02:51,880 --> 00:02:53,320 Speaker 3: to eat on the fourteenth. 69 00:02:53,600 --> 00:02:56,760 Speaker 4: As I said before, the dining activity is happening all 70 00:02:56,800 --> 00:02:59,639 Speaker 4: week long, especially in cities we're seeing like New York 71 00:02:59,639 --> 00:03:03,040 Speaker 4: Summers go La where the day of Valentine's Day is 72 00:03:03,080 --> 00:03:05,760 Speaker 4: looking pretty steady, but you're seeing it, you know, the Thursday, 73 00:03:05,840 --> 00:03:07,720 Speaker 4: the Friday, the Saturday after where it's. 74 00:03:07,600 --> 00:03:08,280 Speaker 3: Really picking up. 75 00:03:08,680 --> 00:03:10,840 Speaker 1: I am curious once we get past Valentine's Day. 76 00:03:10,880 --> 00:03:14,480 Speaker 2: Here, Debbie, just about the general health right now of 77 00:03:14,639 --> 00:03:15,440 Speaker 2: all of us dining. 78 00:03:15,440 --> 00:03:15,600 Speaker 4: Now. 79 00:03:15,720 --> 00:03:18,000 Speaker 2: We know that there was that big boon when you know, 80 00:03:18,000 --> 00:03:20,000 Speaker 2: the kind of the pandemic clouds started to clear and 81 00:03:20,000 --> 00:03:22,120 Speaker 2: we all were just really just itching to get out 82 00:03:22,160 --> 00:03:25,040 Speaker 2: there and socialize. Is that still holding up or are 83 00:03:25,040 --> 00:03:26,560 Speaker 2: we starting to see that moderate. 84 00:03:28,200 --> 00:03:32,160 Speaker 4: We're seeing dining demand hold pretty steady. January is typically 85 00:03:32,240 --> 00:03:35,160 Speaker 4: a slower month. It's you know, you're recovering after the 86 00:03:35,200 --> 00:03:39,120 Speaker 4: holidays in December. Lots of people are practicing in dry January. 87 00:03:39,640 --> 00:03:43,160 Speaker 4: We're hopeful that this February and this Valentine's Day is 88 00:03:43,160 --> 00:03:46,640 Speaker 4: going to be a great period of time. But I 89 00:03:46,720 --> 00:03:49,000 Speaker 4: think that from our data, and we have a lot 90 00:03:49,000 --> 00:03:52,040 Speaker 4: of it. Every second, six tables are booked on open table. 91 00:03:52,360 --> 00:03:55,040 Speaker 4: So what our data tells us is that even during 92 00:03:55,120 --> 00:04:00,640 Speaker 4: times of macroeconomic uncertainty, people continue to prioritize dining out 93 00:04:00,840 --> 00:04:05,880 Speaker 4: they're continuing to prioritize the experiential, and we hope that holds. 94 00:04:05,520 --> 00:04:06,120 Speaker 3: For this year. 95 00:04:06,680 --> 00:04:10,320 Speaker 2: Is the sort of I guess the economics of it 96 00:04:10,360 --> 00:04:13,000 Speaker 2: all is that favorable to restaurants right now. 97 00:04:14,760 --> 00:04:16,520 Speaker 3: It's a rough climate for restaurants right now. 98 00:04:16,560 --> 00:04:21,920 Speaker 4: They are facing rising labor costs, they're facing rising food costs, 99 00:04:22,200 --> 00:04:24,599 Speaker 4: they're facing labor shortages. 100 00:04:24,600 --> 00:04:26,240 Speaker 3: And you know, it's a tough time in general. 101 00:04:26,279 --> 00:04:29,039 Speaker 4: Even during normal conditions, restaurants operate with a two to 102 00:04:29,080 --> 00:04:32,279 Speaker 4: three percent profit margin, and so when they have other 103 00:04:32,320 --> 00:04:34,600 Speaker 4: factors like this come in, it can be really devastating. 104 00:04:35,240 --> 00:04:38,560 Speaker 2: All right, Well, hopefully everyone gets out. If not tomorrow, 105 00:04:38,800 --> 00:04:41,600 Speaker 2: maybe Thursday and maybe the days after that, take out 106 00:04:41,680 --> 00:04:43,400 Speaker 2: your significant other and if you don't have one, just 107 00:04:43,480 --> 00:04:44,560 Speaker 2: you know, find a friend. 108 00:04:44,839 --> 00:04:46,680 Speaker 1: And enjoy yourself, all right. 109 00:04:46,680 --> 00:04:49,200 Speaker 2: Debbie always helps, fun exactly right, Always fun talking to 110 00:04:49,200 --> 00:04:51,400 Speaker 2: you and you guys always have some great data, some 111 00:04:51,440 --> 00:04:53,880 Speaker 2: great trends here going on in the restaurant space. 112 00:04:54,040 --> 00:04:56,760 Speaker 1: Wiso, CEO of Open Table,