Speaker 1: The battle of the thin phones begins with Samsung's Galaxy
Speaker 1: S twenty five Edge now and the iPhone expected later.
Speaker 1: Coinbase gets hacked and promises to pay back customers. A
Speaker 1: new way to get cash back on your online purchases
Speaker 1: makes its way to the US, and yes, that even
Speaker 1: includes Amazon Plus. Your tech questions answered? What's going on
Speaker 1: on Rich Demiro and this is Rich on Tech. This
Speaker 1: is the show where I talk about the tech stuff
Speaker 1: I think you should know about. It's also the place
Speaker 1: where I answer your questions about technology. I believe the
Speaker 1: tech should be interesting, useful and fun. With that in mind,
Speaker 1: let's open up those phone lines at triple eight Rich
Speaker 1: one oh one. That's eight eight eight seven four to two,
Speaker 1: four to one zero one. Kim is standing by ready
Speaker 1: to take your call and get you on the air
Speaker 1: with me. Give me a call if you have a
Speaker 1: question about technology. Email is also an option. Just go
Speaker 1: to Rich on Tech, do TV and hit contact. Well
Speaker 1: A warm welcome to you. Tuning in on radio stations
Speaker 1: across the nation and streaming the beginning of the show
Speaker 1: on KTLA Plus, which is available on the major streaming platforms.
Speaker 1: Guests this week, Johnny Jet, you remember him, he joins
Speaker 1: us to share the latest in travel technology and tips,
Speaker 1: and later in the show, Steve Fisher, futurist and co
Speaker 1: author of Super Shifts, is going to talk about the
Speaker 1: future of humanity and what comes after the age of AI.
Speaker 1: I think we're all wondering that. Let's talk thin phones.
Speaker 1: Since the beginning of the smartphone, the idea has always
Speaker 1: been smaller, thinner, lighter. Our phones have evolved with more
Speaker 1: features packed into tinier spaces. Now go back to the iPod.
Speaker 1: Remember it was almost laughable how much smaller it got
Speaker 1: each time it was released. First you had the iPod Classic,
Speaker 1: then you had the iPod Mini, then you had the Nano,
Speaker 1: then you had the shuffle so small you might lose
Speaker 1: it if you blinked, And that kind of happened with phones.
Speaker 1: When the first Samsung Galaxy S arrived in twenty ten,
Speaker 1: it was notably thinner than the iPhone four at the time,
Speaker 1: and that was heavily advertised. Then each generation of the
Speaker 1: iPhone shaved off just a millimeter or two to make
Speaker 1: it ever so thin. That was until the Droid Razor
Speaker 1: came along. That was marketed as the thinnest smartphone in
Speaker 1: the world. At just seven point one millimeters thick. Keep
Speaker 1: in mind they measure these things at their thinnest point,
Speaker 1: not including the camera bump. Even the original Flip Razor
Speaker 1: phone that everyone had, I mean, Motorola at one point
Speaker 1: was on top of the smartphone market. That was seen
Speaker 1: as amazingly thin at the time. Razor thin, right, see
Speaker 1: where they got the name, especially compared to one of
Speaker 1: my first smartphones, the Motorola Star Tac Flip. Remember that
Speaker 1: one in the late nineties. That thing was huge, and
Speaker 1: if you had the extended battery on it, it was
Speaker 1: even bigger. But it was amazing. Then I remember my
Speaker 1: phone before the iPhone. This was going back to two
Speaker 1: thousand and seven. It was the Moto Q. Now, this
Speaker 1: was kind of a sleeper hit for me versus a
Speaker 1: lot of other people. You know, everyone was into their
Speaker 1: Blackberries at the time, but this Moto Q stole my attention.
Speaker 2: I lusted after that thing.
Speaker 1: This was the phone before the iPhone, and it was
Speaker 1: all the advertising around New York City, where I was
Speaker 1: living at the time, was all about the thinness of
Speaker 1: this device. And don't forget, this was a smartphone, so
Speaker 1: I had the smarts built in and it was eleven
Speaker 1: millimeters thick. Now remember those numbers. Of course, then consumer
Speaker 1: taste began to change. People wanted more battery life and
Speaker 1: more performance out of their phones, not just a super
Speaker 1: thin experience. So phones kind of got a little bit bigger,
Speaker 1: and they started to come in more sizes.
Speaker 2: Until this week, we.
Speaker 1: Are back to counting millimeters with the samson On Galaxy
Speaker 1: S twenty five Edge.
Speaker 2: I have it right here. If you're watching on the streaming,
Speaker 2: you can see it.
Speaker 1: This thing is so thin and light it almost feels fake.
Speaker 1: It is five point eight millimeters thick or thin. However,
Speaker 1: you look at it one hundred and sixty three grams,
Speaker 1: which really means nothing. For reference, the S twenty five
Speaker 1: Ultra is two hundred and eighteen grams. But it's one
Speaker 1: of those things that you have to feel. You have
Speaker 1: to hold it in your hand to realize just how
Speaker 1: thin and light this is. I've been using this phone
Speaker 1: for a few days now. It's I mean, we've used
Speaker 1: this term before. It's an engineering marvel. It is literally
Speaker 1: one of the slimmest and lightest phones I've ever used.
Speaker 1: It doesn't feel real, and we have not seen a
Speaker 1: mainstream phone this thin in nearly a decade, especially not
Speaker 1: one with specs this good. You're not giving up a
Speaker 1: lot with this device like you might have in the
Speaker 1: past for a thin phone. By the way, it's also
Speaker 1: really slippery, so you need to put a case on
Speaker 1: it asap. Side point, why are manufacturers of these phones
Speaker 1: not working on grippier phones? I mean, it would not
Speaker 1: take much to make a phone that you can actually
Speaker 1: hold without a case. But maybe it's because the accessory
Speaker 1: industry is valued at a cool ninety billion dollars.
Speaker 2: But I digress.
Speaker 1: The Samsung Galaxy S twenty five Edge has pretty much
Speaker 1: everything you need.
Speaker 2: That six point seven inch screen.
Speaker 1: There's no anti reflective coding like the S twenty five
Speaker 1: Ultra has, which is an amazing feature.
Speaker 2: By the way.
Speaker 1: It also has a two hundred megapixel main camera, a
Speaker 1: twelve megapixel wide angle camera, but no zoom lens. You
Speaker 1: can still zoom, but it's all digital, so it's up
Speaker 1: to ten times digital zoom. Then you've got twelve gigabytes
Speaker 1: of RAM and same as the S twenty five Ultra
Speaker 1: two hundred and fifty six gigs of storage or five
Speaker 1: hundred and twelve and it's got the same high end
Speaker 1: processor that's in the S twenty five Ultra. Now, Samsung
Speaker 1: is positioning this as in between the S twenty five
Speaker 1: Plus and in between next to the Ultra, and if
Speaker 1: you believe the rumors, the Plus might go away the
Speaker 1: next time Samsung releases their phones, so we have to
Speaker 1: keep that in mind. There's also good water and dust resistance,
Speaker 1: but no spen. But then there's the battery. Thirty nine
Speaker 1: hundred millionamp hours. Now that's compared to most modern smartphones,
Speaker 1: the flagship devices, and the Ultra has about a five
Speaker 1: thousand million amp hour battery. So what does that mean.
Speaker 1: It means you're getting about twenty percent less battery capacity,
Speaker 1: which doesn't bode well for power users like myself. That
Speaker 1: could mean the difference between making it to bedtime or
Speaker 1: hunting for a charger by dinner. However, I will say
Speaker 1: in my testing over the past couple of days, the
Speaker 1: battery does trickle down a little bit faster than the Ultra,
Speaker 1: but Samsung phones do charge up pretty fast, so you
Speaker 1: plug it in, it's just fine.
Speaker 2: For instance, I woke.
Speaker 1: Up this morning the phone was at forty seven percent
Speaker 1: because I didn't plug it in last night. I plugged
Speaker 1: it in for just a little bit and it was
Speaker 1: up to ninety seven percent in just a few minutes,
Speaker 1: so it charges very fast. I will say there is
Speaker 1: the issue of heat dissipation with these thin phones. So,
Speaker 1: like I said, I've had my hands on this phone
Speaker 1: for just a couple of days, it does seem to
Speaker 1: get warmer than the Ultra. And they've worked on making
Speaker 1: the Ultra cooler over the years with a larger they
Speaker 1: called the vapor chamber inside. That's just a fancy term
Speaker 1: for how air can flow through this phone and make
Speaker 1: it cool and say cool. But of course I'm using
Speaker 1: this phone a lot. I'm setting it up, I'm downloading apps,
Speaker 1: I'm logging into things, I'm putting the phone through its paces.
Speaker 1: Keep in mind, Samsung is so confident about the thin
Speaker 1: lightness nature of this device that they actually are going
Speaker 1: to have special systems to attach these phones, like the
Speaker 1: anti theft systems in the stores. They came up with,
Speaker 1: like special ones so that you can actually hold the
Speaker 1: phone fully without something else weighing it down. You know,
Speaker 1: usually there's that big thing glued to the back of
Speaker 1: the phone to keep it keep you from stealing it. Well,
Speaker 1: they somehow made something that's a lot smaller and lighter,
Speaker 1: so that it feels like you can actually feel the
Speaker 1: amazingness of this phone. The Galaxy S twenty five Edge
Speaker 1: is eleven hundred dollars. It's available on May thirtieth. Now,
Speaker 1: they do have pre order deals that gets you about
Speaker 1: fifty dollars off, double the storage, and up to six
Speaker 1: hundred and thirty dollars for your old phone. But the
Speaker 1: question becomes, who needs a super thin phone? Well, I
Speaker 1: don't think it's a bad thing, and I don't think
Speaker 1: people are going to run out to buy this phone
Speaker 1: specifically because it's thin, although you might want to take
Speaker 1: a look at it. I do think once you see
Speaker 1: and feel it, though, you will be intrigued. Especially if
Speaker 1: you want a Samsung. You're getting a mostly flagship phone
Speaker 1: that's a bit different from everything else out there, and
Speaker 1: this is not just a Samsung thing. Like I said earlier,
Speaker 1: Apple is expected to come out with their rumored iPhone
Speaker 1: Air later this year. The iPhone seventeen models will probably
Speaker 1: include a super thin phone, and next year, Apple's rumored
Speaker 1: to do their first foldable phone, something Samsung's been doing
Speaker 1: for six years now. I remember seeing the first fold
Speaker 1: in twenty nineteen. Yeah, the one that had all those
Speaker 1: screen issues. Now, you have to give Samsung credit for
Speaker 1: giving people a lot of choices.
Speaker 2: They've got the.
Speaker 1: Ultra, they've got the Edge, they've got the regular s
Speaker 1: twenty five and two sizes. Then they've got their foldable phones,
Speaker 1: one that folds like a book, the other like a clamshell.
Speaker 1: But the funny thing is, as much as I've been
Speaker 1: reporting on Samsung innovations for years, many in the Apple
Speaker 1: ecosystem just sort of discount the news. They wait for
Speaker 1: Apple to do their thing, and it's happened over and over.
Speaker 1: We've seen larger screens, water resistance, wireless charging, multiple lenses,
Speaker 1: and always on displays happen first on the Samsung and
Speaker 1: then later on the iPhone where they get a lot
Speaker 1: of attention. The top tech YouTuber I got a kick
Speaker 1: out of this MKBHD. He tweeted the other day how
Speaker 1: he was at a family members graduation and the person
Speaker 1: behind him was marveling at the zoom capabilities of his phone.
Speaker 1: They'd never seen anything like that before. He said, well,
Speaker 1: it's as Samsung S twenty five Ultra. The top reply
Speaker 1: to that tweet was another YouTuber completing the interaction in
Speaker 1: the way it typically goes, Oh, that's not an iPhone.
Speaker 2: Never mind.
Speaker 1: Now, I'm not saying Apple doesn't innovate, but don't get
Speaker 1: me wrong there. They just take a bit longer to
Speaker 1: do things, and when they do, they put their own
Speaker 1: signature twist on it, and usually do it in a
Speaker 1: really thoughtful, polished way. Samsung probably throws more at the
Speaker 1: wall to see what would work. But the bigger issue
Speaker 1: these days is, even though there's no lack of innovation,
Speaker 1: it's getting tougher and tougher to switch from one side
Speaker 1: to another. When I first started covering this stuff, the
Speaker 1: question always was are you going to switch from Android
Speaker 1: to iPhone?
Speaker 2: iPhone to Android?
Speaker 1: But these days it's so rare that people want to
Speaker 1: go through the hassle of that. Who's going to move
Speaker 1: their iCloud to Android or Google Drive to iPhone? Even
Speaker 1: though the accessory, even the accessori is built up around
Speaker 1: Apple gadgets keep you wanting more and don't get me
Speaker 1: started on I message you know my thoughts there.
Speaker 2: Overall, it's a.
Speaker 1: Good thing that companies keep innovating, even if the majority
Speaker 1: of tech headlines and YouTube videos about the edge seem
Speaker 1: to be this is a phone nobody asked for, but
Speaker 1: maybe that's just to get you to click. So while
Speaker 1: this phone might not be for everyone, it is proof
Speaker 1: that companies are still trying to wow us, even if
Speaker 1: that means going back to thin to win. All right,
Speaker 1: coming up on the show, I'm going to tell you
Speaker 1: about the new service that gives you a dollar back
Speaker 1: on every Amazon order.
Speaker 2: But first it is your turn.
Speaker 1: We're going to take your calls at Triple eight Rich
Speaker 1: one on one eight eight eight seven four to two
Speaker 1: four one zero one. My name is Rich dmiro, and
Speaker 1: you are listening to Rich on Tech. Let's go to
Speaker 1: Tony in the Inland Empire. Tony, you're on with Rich.
Speaker 3: Hi, Rich, thank you so much for taking my call.
Speaker 3: I really really really need your help. I would like
Speaker 3: to figure out how to put the setting back to
Speaker 3: have my iPhone notify me when I leave my phone behind.
Speaker 3: My phone did this at one time. I didn't change
Speaker 3: any settings or do anything, but it no longer worked,
Speaker 3: and I misplaced my phone a few times and I really.
Speaker 4: Need your help.
Speaker 1: Okay, now, what where are you going to get the notification?
Speaker 1: If it's your phone that's on my watch okay, on
Speaker 1: your watch.
Speaker 3: I'm sorry. Yeah, my watch would notify me if I
Speaker 3: left my iPhone behind, Like if I leave it in
Speaker 3: the car and I walk away my phone, my I
Speaker 3: watched with some I'll notify me that I'm out of
Speaker 3: range or that I've left my phone behind or something.
Speaker 2: Yes, yep, okay.
Speaker 1: So what you're talking about is a feature called a
Speaker 1: separation alert, and this is a feature inside the Find
Speaker 1: My app. So what happened is you probably got one
Speaker 1: of these notifications on your wrist and you might have
Speaker 1: swiped it away or dismissed it, or turned it off
Speaker 1: at some point by accident, or you might have said
Speaker 1: something that discontinued these alerts and they just have to
Speaker 1: be reset up. So all you have to do is
Speaker 1: go into the So go on your iPhone and just
Speaker 1: type in find my and that will bring up to
Speaker 1: Find My app.
Speaker 2: And there's a whole bunch of stuff going on in
Speaker 2: this app. Down at the bottom.
Speaker 1: You've got people, you've got devices, you've got items.
Speaker 2: Can you do with items?
Speaker 4: No?
Speaker 1: I don't think so you can do it with items,
Speaker 1: and then you've got me. So what you want to
Speaker 1: do is tap devices and if your Apple watch is
Speaker 1: connected to your phone. You should have some options there.
Speaker 1: And that's interesting. It's showing my AirPods in a hmm,
Speaker 1: interesting shows that my wife left. Oh maybe, sure, this
Speaker 1: is weird. It's showing that her air pods are left
Speaker 1: at the gym. It looks like but I don't know
Speaker 1: who knows. We'll see Wait, is that Someone's house? Now,
Speaker 1: it's just kidding, Jim's house. Yeah, that's funny. Okay, So
Speaker 1: what you want to do is go under the devices
Speaker 1: and you know what, we gotta put the show on hold.
Speaker 2: I gotta look at this. I gotta no. I was
Speaker 2: just kidding. I'm just kidding. Okay.
Speaker 1: So you go under devices and where it says your iPhone. So,
Speaker 1: for instance, my iPhone is named Rich's iPhone seventeen Ultra,
Speaker 1: which I know it's nerd humor. There is no such
Speaker 1: thing as an iPhone seventeen ultra. But I always think
Speaker 1: it's funny if people see my stuff on air Drop
Speaker 1: that they were like, wait.
Speaker 2: What this phone? It doesn't even okay, I know I'm
Speaker 2: a nerd.
Speaker 1: So you go in there and you'll see under notifications,
Speaker 1: it says notify when left behind, and it should say
Speaker 1: enabled for you or Apple Watch. If it does not
Speaker 1: say that, you need to toggle on the switch that
Speaker 1: says notify when left behind. Okay. And then the other
Speaker 1: thing is there's some exceptions. You might have turned on
Speaker 1: an exception. So some people might like this to be
Speaker 1: turned off when they're at their house because if they
Speaker 1: leave their phone in their car or something like that,
Speaker 1: they don't want this or at their work. So make
Speaker 1: sure no exceptions are on there. And if there's an
Speaker 1: exception on there, then you can just go ahead and
Speaker 1: delete that. So you can there's a little arrow like
Speaker 1: a looks like a circle with a line through it.
Speaker 1: You can just tap that and say remove, and then
Speaker 1: once you have that all set up, it should work
Speaker 1: next time to alert you when your stuff is left behind. Now,
Speaker 1: these alerts are great, but sometimes they're kind of annoying
Speaker 1: because if you have a lot of Apple devices, Like
Speaker 1: every time I go on a run, it's like you
Speaker 1: just left behind. It gives me a list of like
Speaker 1: one hundred things. I'm like, I get it. They're all
Speaker 1: safe and sound in my house. So if you're getting
Speaker 1: those alerts, you can turn off some of them. If
Speaker 1: at the secured locations where you might leave your stuff
Speaker 1: behind on purpose, for instance, your home or your work,
Speaker 1: or maybe you have a you know, vacation house somewhere.
Speaker 1: You don't need those things to trigger every time you
Speaker 1: leave the house. So a great question, Tony, really appreciate
Speaker 1: it this morning. That is an excellent one.
Speaker 2: Good luck.
Speaker 1: And yes, I always joke that the number one feature
Speaker 1: of my Apple Watch is pinging my phone. I love
Speaker 1: that little feature where you just go on the side,
Speaker 1: you press the button and there's a little ping if
Speaker 1: you press the flat button on the side of your
Speaker 1: Apple Watch and you look in that in all the
Speaker 1: little quick settings, there's one that looks like an iPhone
Speaker 1: that's ringing. You tap that and your iPhone will do this.
Speaker 1: So if you've ever done that, you know that sound
Speaker 1: very well?
Speaker 2: All right? Eighty eight rich one O.
Speaker 1: One eight eight eight seven four to two four one
Speaker 1: zero one. Let's do a quick question here from Melissa
Speaker 1: in Los Angeles. She wrote in I want to send
Speaker 1: my nephew some cash for his birthday. I thought I'd
Speaker 1: use Apple Cash, but the app told me I needed
Speaker 1: to add a debit card to my Apple wallet. That
Speaker 1: makes sense, but I don't feel safe doing it since
Speaker 1: that's a direct line in my checking account. I know
Speaker 1: Apple is secure, but it seems like credit card companies
Speaker 1: protect us more than banks. What do you think, Well,
Speaker 1: first off, Melissa, I think it's very smart that you're
Speaker 1: thinking about this. Anytime I'm adding a debit card or
Speaker 1: using that debit card for anything, I'm always thinking about
Speaker 1: the privacy and security implications. In fact, I have a
Speaker 1: separate debit card that is not linked to my main
Speaker 1: checking account just for stuff like this, because that means
Speaker 1: there's only a limited amount of money at risk. So
Speaker 1: that is a little bit of buffer, A little bit
Speaker 1: of a buffer with debit cards. Yeah, it could be
Speaker 1: trickier to get your money back compared to credit cards,
Speaker 1: but I will tell you just looking up the Apple
Speaker 1: Pay security, Apple goes through a lot of hoops to
Speaker 1: keep your information safe. It says, after your card has approved,
Speaker 1: they come up with a device specific account number, they
Speaker 1: encrypt it, and they do not store or have access
Speaker 1: to the original card numbers of credit, debit or prepay cards.
Speaker 1: So I think you should be okay, But I like
Speaker 1: that you're questioning this stuff. Eighty eight rich one one
Speaker 1: eight eight eight seven four to two four one zero
Speaker 1: one coming up can get.
Speaker 2: Money back on your Amazon purchases.
Speaker 1: Got an email from Leo saying, I'm supposed to be
Speaker 1: a tech wizard, but I can't find the option to
Speaker 1: stream your show live on the KTLA plus app or
Speaker 1: anywhere else. I should clarify, So if I said live stream,
Speaker 1: I did not mean that you can watch the first
Speaker 1: ten minutes of the show on the KTLA plus app
Speaker 1: through rich on Tech Weekly.
Speaker 2: That's a show that we do on the app specifically.
Speaker 1: So KTLA Plus app is available for Roku, Apple TV, Fire,
Speaker 1: TV stick, and select Samsung TVs. So it's not gonna
Speaker 1: be the live show. We do not live stream the show.
Speaker 1: The only way to listen to the show live is
Speaker 1: on the radio, and it's that way for a reason
Speaker 1: because I like it that way. And we may change,
Speaker 1: you know, we may, Okay, I say that now we may.
Speaker 2: You never know.
Speaker 1: Things could change over time. But at this point, the
Speaker 1: way to listen to the show is live on the radio.
Speaker 1: If you want to download the KTLA plus app, which
Speaker 1: you can do anywhere no matter where you live, you
Speaker 1: don't have to live in Los Angeles, you can watch
Speaker 1: the first minute, first ten minutes of the show that way.
Speaker 1: Plus you can see all of my TV reports as well.
Speaker 1: We package them all up in a weekly show. It's
Speaker 1: kind of fun and uh yeah, it's great. Okay, let's
Speaker 1: go to Oh my gosh, so many people. Let's go
Speaker 1: to Leon in a Fallbrook.
Speaker 2: Leon.
Speaker 5: You're on with Rich Good morning.
Speaker 6: All right.
Speaker 7: When MGM had their big security breach, you were recommending
Speaker 7: Penchester protect your data. Do you still recommend that.
Speaker 1: We talked about pen Tester. I did not recommend it.
Speaker 1: I mentioned it. We did an interview with them, and
Speaker 1: I did talk about how you can use it. They
Speaker 1: had a special tool that they set up. This was
Speaker 1: during the big data breach the UH I think it
Speaker 1: was called the NPD the National Public Data One, and
Speaker 1: so we did have the guy on from pen Tester.
Speaker 2: We did have the tool on.
Speaker 1: As for recommending these services, I don't recommend a specific service,
Speaker 1: But if you're trying to sort of rein in some
Speaker 1: of the information that's out there about you on the web,
Speaker 1: I think it's a really tough question because here's a thing,
Speaker 1: and this is actually what the guests and many guests
Speaker 1: have said, is that the toughest part about all this
Speaker 1: information is that the worst stuff is on the dark web,
Speaker 1: and that is nearly impossible to recall. Right, you cannot
Speaker 1: remove stuff from the dark web. What does the dark
Speaker 1: web have? Your social Security number, your date of birth,
Speaker 1: all the really highly personal information, your passwords that's out
Speaker 1: there on the dark web, the stuff that's on the
Speaker 1: sort of mainstream data broker sites, your name, your address,
Speaker 1: your age, your phone number. That stuff is like almost
Speaker 1: like table stakes at this point. Anyone can get that.
Speaker 1: Anyone can have that. It's very simple to find that information.
Speaker 1: So I think the question becomes is it worth cleaning
Speaker 1: up all that information for twenty dollars a month? And
Speaker 1: that's something that you really have to decide now. For
Speaker 1: me personally, I have done a lot of this stuff myself.
Speaker 1: I use the DIY takedown guide and they've got a
Speaker 1: whole bunch of them. Let's see, I think it was
Speaker 1: from delete me. So if you go to there's there's.
Speaker 6: Okay, let's say, is it just delete me.
Speaker 1: There's a couple of services that can give you these
Speaker 1: guides on how to change or how to take down
Speaker 1: the information that's you know, on you out there, and
Speaker 1: so you can do that yourself or you can pay
Speaker 1: one of these services The thing about paying these services
Speaker 1: is that, you know, it depends how much you need
Speaker 1: taken down and how effective that is, because there's a
Speaker 1: new one popping up every day. It's like a game
Speaker 1: of whack a ble, And so even if you pay
Speaker 1: twenty dollars a month to take these things down, there's
Speaker 1: gonna be another one that takes it, you know, puts
Speaker 1: it up the next day. So you have to kind
Speaker 1: of subscribe to them for the long term for them
Speaker 1: to continually be removed. Now, the one that I did
Speaker 1: do that was automated. Mozilla gave me a sort of
Speaker 1: a test account of their service called Mozilla Monitor, and
Speaker 1: you know, it was interesting and I saw that they
Speaker 1: did take down like two hundred and fifty different pieces
Speaker 1: of my data. But again it's still sort of there
Speaker 1: in general, and so I guess my advice would be,
Speaker 1: if you want to try one of these things, if
Speaker 1: you want to get this stuff taken down, it's not
Speaker 1: going to hurt, but yes, you are going to spend
Speaker 1: some money. And the idea behind these systems is that
Speaker 1: you know, you got to kind of beat them for
Speaker 1: the long term because there's always going to be something
Speaker 1: new that pops up. So I would say it might
Speaker 1: be easier to just sort of do a couple of
Speaker 1: things yourself, get down some of the main things, remove those,
Speaker 1: and that can help. So I had a segment for
Speaker 1: ktla remove how to erase yourself from the Internet, that
Speaker 1: was pretty popular, and in there I talk about number
Speaker 1: one signing up for Google's free Results about You service,
Speaker 1: So you can sign up for this and if a
Speaker 1: website has your personal information on it, you can ask
Speaker 1: Google to take it down. Doesn't delete the original, but
Speaker 1: it will take down some of those. Then I talk
Speaker 1: about the services like you mentioned, including Incogni Privacy b
Speaker 1: Those are twenty dollars a month. Consumer reports said that
Speaker 1: a lot of them don't have a great success rate.
Speaker 1: And then I posted the free opt out guide and
Speaker 1: this is from delete Me. Delete me dot com has
Speaker 1: these opt out guides and you can go through almost
Speaker 1: every website that you've ever signed up for and you
Speaker 1: can follow their instructions on how to delete your information,
Speaker 1: deactivate your account, delete the information from those sites. So
Speaker 1: it could be from a spokio or it could be
Speaker 1: from something like Angie's List. So again it's this is
Speaker 1: a system and a process that takes a very long
Speaker 1: time to do, but it can be done. And those
Speaker 1: services like you mentioned, the pen testers of the world,
Speaker 1: they can help for sure, But the main thing is
Speaker 1: moving forward. I think you have to practice sort of
Speaker 1: better hygiene when it comes to the web. Use a
Speaker 1: masked email address for you know, if you're signing up
Speaker 1: for random things, definitely one hundred percent. Use a strong
Speaker 1: unique password for every single website that you're signing up for,
Speaker 1: and then of course two factor authentication, and then you
Speaker 1: might want to look into sort of freezing your credit
Speaker 1: reports if you're soci security numbers out there, which it
Speaker 1: probably is, and you can do all that stuff pretty
Speaker 1: much for free, So that's kind of what I recommend.
Speaker 1: I think that that's a great way to go about it.
Speaker 1: And if you want to spend the money on one
Speaker 1: of these services, it's.
Speaker 2: Not going to hurt you.
Speaker 1: You know, you're just going to be out one hundred
Speaker 1: and fifty bucks for the year whatever it is, you know,
Speaker 1: two hundred dollars for the year. But yes, they will
Speaker 1: take down a large percentage of your information online. Just
Speaker 1: understand that it's not the end all. There's still more
Speaker 1: information that's out there. Leon, Thanks so much.
Speaker 2: For the call.
Speaker 1: Do appreciate it. It's interesting, you know people use the
Speaker 1: word recommend are you know, when it's when they talk
Speaker 1: about the things that I've talked about or they say endorse,
Speaker 1: And you have to understand that, like, you know, I
Speaker 1: talk about a lot of things unless I'm specifically saying
Speaker 1: like this is what I use, this is what I like,
Speaker 1: this is what I think you should be using. You know,
Speaker 1: there's a lot of things that come up in the
Speaker 1: discussions on my radio show, my social media, my newsletter,
Speaker 1: my TV segments. So it does get confusing because just
Speaker 1: because I'm presenting something to you doesn't mean I am
Speaker 1: saying that this is what you should do. A lot
Speaker 1: of times I'm telling you kind of the different options
Speaker 1: that are out there. Okay, big big merger deal. Charter
Speaker 1: and Cos, the two big cable companies are merging. So
Speaker 1: Charter Communications is buying Cox Communications. For now, They've seen
Speaker 1: a whole bunch of numbers thrown around. A couple of
Speaker 1: them say twenty two billion, some of them say thirty
Speaker 1: four billion.
Speaker 2: I'm not a numbers guy. I'm not really sure.
Speaker 1: All I know is is a lot combined company is
Speaker 1: going to have thirty eight million customers. Good luck calling
Speaker 1: customer service there. It'll be the biggest cable and broadband
Speaker 1: provider in the US. The new company is going to
Speaker 1: be called Cox Communications. Spectrum is going to be the
Speaker 1: consumer brand for internet and TV.
Speaker 6: Now.
Speaker 1: The deal is expected to say these companies five hundred
Speaker 1: million dollars annually are within three years. I guess, so
Speaker 1: layoffs are expected, of course, and you know, the cable
Speaker 1: companies are painting this picture of a lot of pressure
Speaker 1: from the wireless companies, the satellite companies, the streaming companies,
Speaker 1: and I do agree with that. I do think that
Speaker 1: cable TV used to be a huge, big business that
Speaker 1: was guaranteed. And now, yeah, you can sign up for
Speaker 1: Verizon Home Internet and have that wirelessly delivered your house
Speaker 1: in two seconds, or same thing with US Starlink. So
Speaker 1: I do think that there is much more competition, and
Speaker 1: they say that they're gonna have to use this to
Speaker 1: compete against Verizon and T Mobile. But they did say
Speaker 1: that broadband is now the main business. TV is no
Speaker 1: longer the growth area that it was, so they say
Speaker 1: there will be no immediate impact to customers, but of
Speaker 1: course we're going to see different pricing changes different package changes.
Speaker 1: And I always think when these big companies merge, it
Speaker 1: is never a good thing for the consumer, right it's
Speaker 1: less choice where you're going to go. But at this point,
Speaker 1: at least you've got the wireless options, at least you've
Speaker 1: got satellite keeping these companies on their toes. So it's
Speaker 1: not going to happen overnight. But I have said before
Speaker 1: that we are going to see many, many big companies
Speaker 1: merging in the next couple of years because the time
Speaker 1: is right for these companies. With the current administration and
Speaker 1: the climate in Washington, it seems like these big companies
Speaker 1: have been waiting to pounce, and it is the time
Speaker 1: for them.
Speaker 2: Eighty eight rich.
Speaker 1: One O one eight eight eight seven four to two
Speaker 1: four one zero one coming up more of your questions,
Speaker 1: and I will tell you about the new rewards program
Speaker 1: that just came to the US and it can give
Speaker 1: you cash back on your Amazon purchases. I'll tell you
Speaker 1: about that coming up next right here on Rich on Tech.
Speaker 1: Edward in Tampa has a question that's very intriguing. Edward,
Speaker 1: You're on with Rich.
Speaker 8: Yeah, rich wanted to bring this up for not just
Speaker 8: for people that I live in the row areas. But
Speaker 8: even even if you live in the city, and that
Speaker 8: is called Terra. This is the laser internet instead of
Speaker 8: the traditional fiber optics. What is your take on it?
Speaker 8: I saw this on that German DW in March. What
Speaker 8: do you think about something like that.
Speaker 1: I'm the first I'm hearing of it. Is it available
Speaker 1: in the US?
Speaker 8: I know Google? It comes out from out of Google.
Speaker 8: So I'd like to see something like this be more
Speaker 8: in commercial use because I think it'd be very beneficial
Speaker 8: than the traditional fiber optics.
Speaker 1: I mean, it's yeah, it's so you're not laying any
Speaker 1: You're not laying any cable basically, Okay, so it's yeah.
Speaker 1: Interest This is the first I'm hearing of it. But
Speaker 1: it's Google's parent company, you know, it's alphabet. It's a
Speaker 1: laser internet company called Terra t A A r A.
Speaker 1: Now they're independent, so I guess they were spun off.
Speaker 1: But it basically uses beams of light to transmit data
Speaker 1: between terminals. So it's sort of a high speed, case
Speaker 1: free alternative to fiber optics. So if you don't want
Speaker 1: to lay fiber, you just do this and it can
Speaker 1: transmit data at speeds up to twenty gigabits per second.
Speaker 1: That's very fast over distances of up to twenty kilometers.
Speaker 1: So twenty kilometers to miles is what twelve miles, So
Speaker 1: these stations have to be twelve miles apart. But it's fascinating.
Speaker 1: I think probably if I had to guess, the downside
Speaker 1: is the cost.
Speaker 2: So it's fast, but it's okay. It requires a.
Speaker 1: Clear line of sight between terminals, and performance can be
Speaker 1: affected by weather conditions like fog and heavy rain. So
Speaker 1: that's an interesting sort of idea, and I think the
Speaker 1: bottom line is that it's probably expensive. It's probably right
Speaker 1: now being used in it looks like it's being used
Speaker 1: in a couple places India, Kenya, Fiji.
Speaker 2: But I think the thing.
Speaker 1: About here in the US is that we have pretty
Speaker 1: good coverage with our internet systems that we have, right,
Speaker 1: especially when you look at something like Starlink that's now
Speaker 1: covering I guess the whole US all at once, right,
Speaker 1: So I think this kind of solution in the future,
Speaker 1: I mean, I think it's going to start with places
Speaker 1: that are really tricky for putting wires in, and then
Speaker 1: I think eventually this will probably be a good alternative
Speaker 1: to either satellite or when the cost gets cheap enough,
Speaker 1: people will have it.
Speaker 2: It's funny. This reminds me of when I was in.
Speaker 1: College, they had a TV service that was sort of
Speaker 1: like an alternative to the standard cable service that was beamed.
Speaker 1: They had to put as little special antenna, like it
Speaker 1: was almost like an RF antenna on your roof, and
Speaker 1: then somehow the cable service was beamed to that antenna
Speaker 1: and it was from I think it was from pack
Speaker 1: Bell Pacific Bell back in the day, and I thought
Speaker 1: it was like the coolest thing. So of course I
Speaker 1: called them up to try to get this installed in
Speaker 1: my apartment at college, and they came out and put
Speaker 1: the thing on the roof. They're like, now it's not
Speaker 1: going to work here because you need a direct line
Speaker 1: of sight. So that's a fascinating solution, Edward, and I
Speaker 1: think that it holds a lot of promise, but the
Speaker 1: reality is I think the the I guess it's a
Speaker 1: rival to starlink. I mean, that's really what it sounds
Speaker 1: like to me. So I guess it comes down to
Speaker 1: which is cheaper, which is faster, and which one's easier
Speaker 1: for the people that need it. Great question. Thanks for
Speaker 1: the call today eighty eight rich one O one eight
Speaker 1: eight eight seven four to two four one zero one.
Speaker 1: All right, I gotta tell you about this because I've
Speaker 1: been mentioning it, but this is really interesting. So there's
Speaker 1: a new cash back rewards program in the US. It's
Speaker 1: called shop Back shop Back, and apparently this is very
Speaker 1: popular in Asia and some other countries, but now they
Speaker 1: just came to the US.
Speaker 2: And it's sort of like you know.
Speaker 1: Those other things that you see out there, like the honey,
Speaker 1: the cash back things, the two ken However, you say
Speaker 1: that racketin I think, But what makes it different is
Speaker 1: that it is giving you money back on.
Speaker 2: Your Amazon orders, which is pretty wild.
Speaker 1: So Shotback was founded in Singapore and twenty fourteen, they've
Speaker 1: got over fifty million users in thirteen countries. They're headquarters
Speaker 1: here in Austin, Texas, and they've got over two thousand
Speaker 1: brands on their platform, including, like I said, Amazon, Walmart, Expedia, Macy's, Uber, Cole's, CVS,
Speaker 1: Door Dash and more. But it's the only platform that
Speaker 1: offers a dollar cash back per Amazon transaction. So I
Speaker 1: installed this, I signed up, and I did my first
Speaker 1: Amazon order and I got my little emails yesterday or
Speaker 1: this morning.
Speaker 2: Let's see, let me let me find it shot back.
Speaker 1: Yeah, it says your your cash back is tracked one
Speaker 1: dollar coming your way from your Amazon order, and so
Speaker 1: once they get the final confirmation, they'll give you the money.
Speaker 1: So if you go to this website, I'll put the
Speaker 1: link online. Rich on tech dot tv. But they've got
Speaker 1: a lot of the big companies on there, and they
Speaker 1: also Okay, so the other thing they do are these quests,
Speaker 1: and they sort of gamify shopping. So right now, they've
Speaker 1: got this quest earn ten dollars when you spend two
Speaker 1: hundred dollars at any store. And then they got five
Speaker 1: dollars on your first browser purchase extension, so you have
Speaker 1: to install a little browser extension. And then, of course
Speaker 1: I looked at the privacy of this whole thing, because
Speaker 1: I was worried about that. You know, are they looking
Speaker 1: at everything you do online? And it says no, we
Speaker 1: only track your data on the sites that we work with.
Speaker 1: So when you go to one of our sites, one
Speaker 1: of our stores, that's when it sort of comes into play,
Speaker 1: and you'll see it'll spring into action. It'll kind of
Speaker 1: highlight on your web browser and it will say here,
Speaker 1: you're going to get a dollar here. Six percent cash
Speaker 1: back on booking dot com, up to three percent on Expedia,
Speaker 1: ten percent on Walmart right now for the next two days,
Speaker 1: ten percent on eBay.
Speaker 2: So they do a lot of these deals.
Speaker 1: Half a percent on best Buy, and again you can
Speaker 1: just cash out to PayPal after you have a minimum
Speaker 1: of five dollars. So so far it seems really good.
Speaker 1: The dollar on Amazon seems too good to be true.
Speaker 1: I'm not sure how that how long that's going to last,
Speaker 1: if that's just sort of a grand ope celebration deal.
Speaker 1: But hey, I shop on Amazon a lot, and let's
Speaker 1: say you do three orders in a week, that's three
Speaker 1: dollars back. Why not every dollar counts. So again it's
Speaker 1: called shopback dot com. And I guess it's probably best
Speaker 1: to sign up with my code because then I think
Speaker 1: you get a bonus if you sign up with that.
Speaker 1: So I'll put it in the show notes rich on
Speaker 1: tech dot TV. But hey, I mean, I'm impressed so far,
Speaker 1: and I think this this competes against the other kind
Speaker 1: of cash back shopping portals out there, like racketin. But
Speaker 1: the thing about them is I don't think they do
Speaker 1: anything with Amazon that used to be called Ebates yep,
Speaker 1: and anyway, so check it out. I'll put out the
Speaker 1: website rich on Tech dot tv shopback dot com. All right,
Speaker 1: eighty to eight rich one on one eight eight eight
Speaker 1: seven four to two four one zero one. I'll tell
Speaker 1: you why ticketmaster is now showing you the entire price
Speaker 1: you're gonna pay upfront on rich on Tech. Welcome back
Speaker 1: to rich on Tech. Rich DeMuro here hanging out with you,
Speaker 1: talking technology at triple eight rich one oh one eight
Speaker 1: eight eight seven four to two four one zero on
Speaker 1: the website is rich on Tech dot tv. If you
Speaker 1: want to get an email into me, just go to
Speaker 1: the website hit contact. If you want show notes, just
Speaker 1: tap the episode number one twenty one that has links
Speaker 1: to everything I mentioned on the show, including that cash
Speaker 1: back shopping site I just mentioned called shop Back. A
Speaker 1: lot of you going there to get that information. Steve
Speaker 1: writes in about the laser Internet won't work. Need to
Speaker 1: establish line of site permits, so no one builds a
Speaker 1: house in your path. Just like a microwave link, if
Speaker 1: you place the transmitter on a hill and put the
Speaker 1: receiver on your community roof, then you could route the
Speaker 1: data via ethernet for the last mile. Good for a building,
Speaker 1: not so good for a home, as the density would
Speaker 1: need a rather large broad beam to cover multiple addresses
Speaker 1: in a general area. Good point, Steve, Yeah, I think
Speaker 1: that goes into what I was saying, where this is
Speaker 1: much more specialized internet connections, like in a very area
Speaker 1: that wants to get high speed internet. That's why it
Speaker 1: seems like they're using it in different countries. First off,
Speaker 1: you're going to see some changes. FTC's new rule on
Speaker 1: unfair or deceptive fees is now in effect. This primarily
Speaker 1: affects tickets for concerts, sports plays, also hotels and vacation rentals.
Speaker 1: I was not aware that the hotels and vacation rentals
Speaker 1: had to show all these fees up front now, and
Speaker 1: sure enough, it just did a quick search on one
Speaker 1: of the travel websites and yeah, all those annoying resort
Speaker 1: fees are now included in the full price. So companies
Speaker 1: selling event tickets or lodging short term lodging must show
Speaker 1: the real price upfront, no more hidden charges. All required
Speaker 1: fees must be included in the price you see first.
Speaker 1: So if extra fees like taxes are shipping, can't be
Speaker 1: calculated upfront. Sellers have to disclose them before you pay.
Speaker 1: So the goals to make everything more transparent. Companies can
Speaker 1: will charge these annoying fees, they just have to be
Speaker 1: much more upfront about it.
Speaker 2: So this is a great thing.
Speaker 1: How many times have you searched for concert tickets or
Speaker 1: a hotel room and it's a super low price on
Speaker 1: the front end, and all of a sudden you get
Speaker 1: to the checkout page and you know, another one hundred
Speaker 1: dollars or two hundred dollars of all these added fees,
Speaker 1: and so it's going to be a lot more helpful. Now,
Speaker 1: let's say you're buying tickets for a sports game and
Speaker 1: you say, I don't want to spend one hundred bucks. Well,
Speaker 1: if you're looking for one hundred dollars tickets, by time
Speaker 1: you get to the end, that one hundred dollars tickets
Speaker 1: one fifty, two hundred whatever. Now you can finally say, okay,
Speaker 1: here's one hundred dollars ticket. When I get to the end,
Speaker 1: it's going to be one hundred dollars. That is nice hotels,
Speaker 1: same thing. I mean, how many times you know, especially
Speaker 1: with these Vegas hotels, you know ninety nine dollars for
Speaker 1: the night. By time you get to the end, the
Speaker 1: resort fee is fifty bucks half the price of the hotel.
Speaker 1: And the reason they did this is because all these
Speaker 1: sites like Kayak, these aggregator sites that just kind of
Speaker 1: list everything.
Speaker 2: What do you think people do when they go to
Speaker 2: a travel website.
Speaker 1: They sort hotels by cheapest to most expensive, and what
Speaker 1: do they do They look at the cheapest one. So
Speaker 1: if that cheap hotel was one hundred and fifty dollars
Speaker 1: for the night, you don't take into consideration the extra
Speaker 1: seventy five dollars they're charging you in fees. Until you
Speaker 1: get to the end, you're all invested. You're like, ah,
Speaker 1: it's fine, I'll just do that now. The one place
Speaker 1: I think they should have enacted this, which they did not,
Speaker 1: is the airlines. It is really frustrating with the airlines,
Speaker 1: especially when you're on a Google flight search and let's
Speaker 1: say you're going, you know, from here to wherever, and
Speaker 1: you've got this super cheap fare from one of these
Speaker 1: budget airlines like a Spirit or a Frontier, and I'm
Speaker 1: not you know, singling them out saying they're bad. I
Speaker 1: think it's great that we have these options. The problem
Speaker 1: is that they're showing you this fair that you know
Speaker 1: it's eighty to extra dollars to bring a carry on,
Speaker 1: and you don't see that up front. So I think
Speaker 1: there needs to be a little bit more transparency there
Speaker 1: at the airlines, because again, what do people do. They're searching.
Speaker 1: Unless you're a power traveler that's you know, a certain
Speaker 1: airline that you're always going on, most people are just
Speaker 1: searching for their destination and sorting by price, and they're
Speaker 1: picking the first flight that's the cheapest.
Speaker 2: Then they're surprised at check out.
Speaker 1: And some of these airlines I've noticed because I've taken
Speaker 1: some of them, they do not give you all the
Speaker 1: final fees and add ons until the very end, after
Speaker 1: you're so invested, you've put all your information in, all
Speaker 1: of your passenger information, all of your personal data, your
Speaker 1: your credit card and all that stuff, and then finally
Speaker 1: the last screen they're like, oh, by the way, here's
Speaker 1: how much you have to pay for all this stuff.
Speaker 2: So it's a start.
Speaker 1: I think it's good, but I think that there can
Speaker 1: be more that could be done. Let's go to JP
Speaker 1: in Calabasis. Welcome to the show.
Speaker 4: Hey, Rich, great talking with you. Hey, you know, I
Speaker 4: had a silly question about a phone that's outdated, But
Speaker 4: now I think I should be asking, is Tara the
Speaker 4: new Bluetooth.
Speaker 6: Is from?
Speaker 2: I don't think so.
Speaker 4: Yeah, Well, okay, cool, Well, before you get into that,
Speaker 4: I had a question about the s SE. He like
Speaker 4: a special edition phone that and a lot of my
Speaker 4: friends really still like, and they discontinue it. You think
Speaker 4: they're just getting rid of it because they want to
Speaker 4: bring on the swim phone. And I also had some
Speaker 4: intel from my buddy who works at Apple. You told
Speaker 4: me you're gonna hear it on this show first, but
Speaker 4: they're bringing Apple walkie Talkie next year.
Speaker 1: Mm okay, I have heard rumors about that, you know,
Speaker 1: it's I think that rumor has been out for a
Speaker 1: little bit with the walkie talkie, and you know they're
Speaker 1: using this term walkie talkie. I mean, it's kind of
Speaker 1: like the next Tell back in the day in a
Speaker 1: blue bloop. But it's really just going over the LTE networks.
Speaker 1: And there's a couple of services that already do this.
Speaker 1: I think one of them is called Relay. Let's see, Yeah,
Speaker 1: it's called Relay, and it's kind of like basically a
Speaker 1: walkie talkie, but it just goes over the LTE systems.
Speaker 1: And if you have an Apple Watch, they already have
Speaker 1: a walkie talkie functionality built in. I'm not sure many
Speaker 1: people use it, but if you scroll all the way down,
Speaker 1: there is walkie talkie functionality on the Apple Watch. And
Speaker 1: what it's doing is it's actually just using a FaceTime connection,
Speaker 1: a FaceTime audio connection that is sort of staying persistent
Speaker 1: in the background for a certain amount of time to
Speaker 1: let you go back and forth with someone else. So
Speaker 1: if you haven't tried the walkie talkie feature on the
Speaker 1: Apple Watch, it's definitely there. It would be interesting if
Speaker 1: they brought that to the iPhone. I think that'd be
Speaker 1: kind of fun, especially knowing that a lot of people
Speaker 1: the young'ins I'll say, you know, my wife works at
Speaker 1: a school, so she's kind of connected with what the
Speaker 1: young kids are doing. But they're all using the audio
Speaker 1: feature on I Message to send each other audio messages
Speaker 1: instead of typing out messages. So it's almost like a
Speaker 1: little mini voicemail that gets delivered to your I Message. Anyway,
Speaker 1: I digress. You asked about the iPhone s. What's happening
Speaker 1: with that, So the iPhone SE has pretty much been
Speaker 1: replaced with the iPhone sixteen E and the iPhone SE.
Speaker 1: What people liked about it is that it still had
Speaker 1: the home button, but with the addition of the iPhone
Speaker 1: sixteen E, it is Apple's cheapest iPhone five hundred and
Speaker 1: ninety nine dollars and it is it's got all the functionality,
Speaker 1: like all the latest processor and stuff like that. So
Speaker 1: it's great and it's cheaper, but it's not the iPhone SE.
Speaker 1: It does not have the home button. And so if
Speaker 1: you still have an SE, I'm looking at the old ones. Okay,
Speaker 1: so let's see here. SE second generation was Let's see
Speaker 1: it was released five years ago April twenty fourth, twenty twenty,
Speaker 1: and it's got it's still being supported, but it was discontinued.
Speaker 1: So and I'm just looking at the website end of
Speaker 1: life dot date. This gives you all the details in
Speaker 1: every single phone to tell you how long it's going
Speaker 1: to be supported for now, if you have the old
Speaker 1: the old SE, the first generation that was introduced nine
Speaker 1: years ago, support for that just ended a month ago
Speaker 1: March thirty first, twenty twenty five.
Speaker 2: That was released, I guess let's see, here was to.
Speaker 1: Say discontinues discontinued six years ago, six years eight months.
Speaker 2: So here's a deal.
Speaker 1: If you're if you're using a phone that is no
Speaker 1: longer getting operating system or security updates, you can still
Speaker 1: use it.
Speaker 2: You can ride this thing out forever.
Speaker 1: It's gonna make calls, it's gonna send text, but you're
Speaker 1: gonna have a couple of things that may not work
Speaker 1: over time.
Speaker 2: Number one, security risks.
Speaker 1: You're gonna have security patches and bugs and things that
Speaker 1: are just not available for your phone, or security patches
Speaker 1: for bugs that are not available on your phone because
Speaker 1: they're not they're not giving you that update anymore. So
Speaker 1: you're not only getting not only not getting the new
Speaker 1: operating system, but you're also not getting any of the
Speaker 1: security patches. And so that's a that's a pretty big
Speaker 1: deal because there are always hackers looking to exploit certain
Speaker 1: features on the iPhone or any phone and use that
Speaker 1: to their advantage to hack your phone. So if you're
Speaker 1: not getting those updates, then those holes are wide open
Speaker 1: on your device. And if you've noticed, on the smartphones,
Speaker 1: we're getting more and more software updates, and a lot
Speaker 1: of them have to do with little bugs and security
Speaker 1: exploits that these companies are fixing. Sometimes they will also
Speaker 1: impede your ability to download or update your apps. So
Speaker 1: what happens is, you know, because there's so many phones
Speaker 1: out there, the phone companies say, look, if you're a developer,
Speaker 1: you only have to support up to operating system ten
Speaker 1: or eleven or twelve or thirteen. Whatever it is, just
Speaker 1: to make things easy, so you're not sitting there pulling
Speaker 1: your hair out updating an app for three people that
Speaker 1: use this old operating system, like there has to be
Speaker 1: a cutoff somewhere. And then of course performance features all
Speaker 1: this other stuff. Battery, you know that's going to degrade
Speaker 1: over time. But yeah, you can use the phone at
Speaker 1: its most basic core functionality indefinitely, as long as the
Speaker 1: thing still turns on and the network still supports it.
Speaker 1: I mean, I've got a pixel at home that my
Speaker 1: kid was playing with, hacking on it, and you know
Speaker 1: that thing is so old, and I fired it up.
Speaker 1: I think as Android android ten, does that sound right?
Speaker 1: But it's uh, you know, it still works, but everything
Speaker 1: it's like frozen in memory, like there's it's not getting updates.
Speaker 1: They can't update the apps it's just there. But I
Speaker 1: tried to connect it to the Wi Fi and it
Speaker 1: worked and it you know, just understand the security risks
Speaker 1: of things like this. Eighty eight rich one O one
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 1: Coming up YouTube changing how ads work. You're now going
Speaker 1: to see commercials right after the most exciting moments in
Speaker 1: a video I'll explain. Coming up right here, I'm Rich
Speaker 1: on Tech. Let's go to Vivian and Murrietta.
Speaker 9: So I have a question. So I recently got an
Speaker 9: email from I mean, I tried to get into my
Speaker 9: Yahoo email account I've had for fifteen years with no problems.
Speaker 9: They asked for my password. I put the password and
Speaker 9: it's it denied it. So then it for me to
Speaker 9: change the password. They are sending me a link to
Speaker 9: my driver's to my phone. I never got that, so
Speaker 9: when and I tried several times, it would never give
Speaker 9: me that access code. So then I called y'allhoo a
Speaker 9: hunter number, and they want want to charge me a
Speaker 9: fee to help me and two which I paid and
Speaker 9: then when they sent I'm sorry, I paid it, but
Speaker 9: then I uh, it didn't go through because I fought
Speaker 9: them on that okay, So then.
Speaker 1: When they how much do they charge you? How much
Speaker 1: do they charge you?
Speaker 9: Charged me eighty two dollars, eighty.
Speaker 1: Two dollars for customer support.
Speaker 9: Eighty two dollars for support just to change my password?
Speaker 2: What, okay?
Speaker 9: Whatever? I called my bank.
Speaker 2: You disputed the charge. I'm sorry you disputed the charge.
Speaker 6: Afterwards, I disputed the charge.
Speaker 9: But in the meantime, so I called back a second
Speaker 9: time and they helped me. But they want to send
Speaker 9: me a link to prove who I am. I have
Speaker 9: to I send them. The link requires me to take
Speaker 9: a picture of my driver's license, the front and the back. Sure,
Speaker 9: And at that point I tried to do it by
Speaker 9: by kind of blocking my information so they could just
Speaker 9: get my picture and my name. It wouldn't accepse.
Speaker 2: No, it won't take it if it doesn't show that.
Speaker 9: No, this is fraud, right.
Speaker 2: Well, not necessarily.
Speaker 1: So these companies, these tech companies do and and this
Speaker 1: is I'm glad that you're you're on alert with this, Vivian,
Speaker 1: because you know, these hackers do try to trick us
Speaker 1: into doing things like this. But the big tech companies,
Speaker 1: and I've seen it, they do require sometimes identification like
Speaker 1: you're talking about. And so sometimes, like with Facebook, if
Speaker 1: you're if you're locked out, they will have you sort
Speaker 1: of hold your driver's license up in front of a
Speaker 1: video camera on your webcam and do a screenshot like
Speaker 1: that and like make sure it's you. So it's not
Speaker 1: out of the realm that Yahoo is trying to protect
Speaker 1: your account in this way. And you have to understand
Speaker 1: where they're coming from. You've lost access to this account.
Speaker 1: You're saying it's mine, and you're trying to regain access,
Speaker 1: and you know, once you have control of someone's email account,
Speaker 1: there are many things you can do with that. You
Speaker 1: can go in there and do password resets and all
Speaker 1: kinds of stuff and access all kinds of information. So
Speaker 1: they want to keep this account private. Now, how do
Speaker 1: you know that the link where you're sending the license
Speaker 1: is legitimate? Is it a Yahoo link?
Speaker 9: I don't remember right now because I kind of got scared, Okay,
Speaker 9: so I don't have it in front of me to
Speaker 9: know if it's lishit or not. And I got just
Speaker 9: scared because you're right, it could be true. But with nowadays,
Speaker 9: with everything being so, you know, so many scammers, and
Speaker 9: the thing is they didn't try to verify my who
Speaker 9: I am by asking me questions that only I would know.
Speaker 9: They didn't ask me that to begin with.
Speaker 1: Well, they may not have that because you know, don't
Speaker 1: forget when you sign up for this email account, you
Speaker 1: don't really need much to sign up. They're not asking
Speaker 1: for your mother's maide name, or your social or you know,
Speaker 1: all this identifying information that a bank would, so they
Speaker 1: don't really have anything on you. Now, when you're trying
Speaker 1: to reset this password, are you doing it from a
Speaker 1: device that you've used before, because a lot of times
Speaker 1: these these tech companies get spooked when you're logging in
Speaker 1: from a different device and you're trying to reset your password.
Speaker 1: So if you tried doing this from the place where
Speaker 1: you always use this Yahoo account, I did, okay, and
Speaker 1: it still wouldn't take.
Speaker 9: And so the thing also that scared me was when
Speaker 9: they were trying to send me a link to you know,
Speaker 9: with a code, it wouldn't go through to my cell phone.
Speaker 9: But when they sent me a link to the same
Speaker 9: cell phone to put my to take a picture on
Speaker 9: my driver's ices, that went through.
Speaker 3: Okay, And that was the only thing.
Speaker 9: That kind of like that was the red flag for me.
Speaker 9: But again, I can't prove that it was not legit
Speaker 9: or legit, but it just kind of That's what scared me, Like, wait,
Speaker 9: one thing in and going through, but the thing that
Speaker 9: you need for me is going through. That doesn't make right.
Speaker 2: I would agree with that.
Speaker 1: So look, I mean, I think at the end of
Speaker 1: the day, I think that you're very smart to be
Speaker 1: on guard with this stuff, and I think you do
Speaker 1: need to be on your toes. What I would do
Speaker 1: is I would try this process again. You already paid
Speaker 1: the money. Even though you've disputed it, you probably still
Speaker 1: have a little bit of access to this premium service.
Speaker 1: I would call back and say, look, I need to
Speaker 1: do this. Make sure you're calling the number that's on
Speaker 1: the Yahoo help page, do not just dial a random number.
Speaker 1: And make sure all those incoming texts and links are
Speaker 1: going to a Yahoo site. That's what I would do
Speaker 1: to regain access. This is rich on Tech.
Speaker 2: Joining me.
Speaker 1: Now you know them, you love them, Johnny Jets, all
Speaker 1: things travel.
Speaker 2: What a busy, busy travel time it is is.
Speaker 1: I know people thinking about summer trips and all this stuff,
Speaker 1: but oh my gosh, this whole situation with the air
Speaker 1: traffic controllers. I'm sure you've been following this, Johnny Jet,
Speaker 1: what's up. Welcome to the show.
Speaker 10: Hey, thanks for having me on. And I loved word
Speaker 10: science growing up, by the way.
Speaker 2: Right, wasn't it always was? It was just so odd.
Speaker 2: There's another one.
Speaker 1: There's a movie called Mannekin that they were like where
Speaker 1: the person came to life. I mean there's so many that, like, Yeah,
Speaker 1: as a kid, you would just watch these movies and
Speaker 1: like I didn't understand half of what was going on,
Speaker 1: but I was like, ah, this.
Speaker 10: Is you know, I'm a little bit older than you,
Speaker 10: and I understood and I want to be Anthony Michael
Speaker 10: Hall and I met him one day in the bar
Speaker 10: in La and we had a fun conversation.
Speaker 1: That see that's only in La story See like only
Speaker 1: in La. Are like, oh, this person that I liked
Speaker 1: on a movie as a kid, like I met, Like
Speaker 1: my kid is watching the show Boy Meets World and
Speaker 1: there's Dan Danielle Fischel I think it is her name.
Speaker 2: And my friend and I are at.
Speaker 1: Barmt Marmont like many years ago, and who do we
Speaker 1: sit next to? Is Danielle? This was many years ago
Speaker 1: and we just have like this whole conversation, and it's like,
Speaker 1: now my kid's watching that show twenty years later, and
Speaker 1: it's a panga. Yeah, and I'm trying to like explain
Speaker 1: to him, like, oh, we had drinks at a bar.
Speaker 2: Sounded weird anyway.
Speaker 5: Especially Lax. I mean, and if you're playing between LA
Speaker 5: and New York, you always.
Speaker 6: See a celebrity always.
Speaker 1: Let's talk about Newark number one. What's the latest on that?
Speaker 1: I mean, should people be concerned, should they be rerouting
Speaker 1: or what I flew in there? I had no problem,
Speaker 1: but obviously I understand the concern.
Speaker 7: What time?
Speaker 5: What time of day? Would your flight? Was it in
Speaker 5: the morning?
Speaker 1: Uh, you know, I don't remember.
Speaker 5: I mean, if you're going to do it, do it
Speaker 5: in the morning.
Speaker 2: Okay.
Speaker 5: I would I say avoid Newark?
Speaker 10: I say void Newark anytime, but especially now with what's
Speaker 10: going on with these air traffic controllers. I mean they're
Speaker 10: down to three and at times, so it's really for
Speaker 10: the delays.
Speaker 5: Although I did see some posts.
Speaker 10: On social media where if you want to have an
Speaker 10: empty seat next to you. There was a lady who
Speaker 10: just filmed the whole flight LA to New York to
Speaker 10: LA and the plane was empty, but they were sitting
Speaker 10: on the runway for hours.
Speaker 1: Yeah, I mean, that's that's the thing. Like for our
Speaker 1: flight going in it was no problem. But yeah, there's
Speaker 1: like a twenty minute delay. And then coming home they said, look,
Speaker 1: we're like fifteen in line to take off because they
Speaker 1: have to space out the planes further just in case
Speaker 1: the you know, the floppy disk system goes down for
Speaker 1: ninety seconds and they have to like you'd be like,
Speaker 1: all right, let's let that plane get out before we
Speaker 1: put another one behind them.
Speaker 5: Theme is not bad?
Speaker 2: What's that the theme?
Speaker 5: I would take that any day at no work.
Speaker 1: Well, yeah, I mean, but this is the thing is, Look,
Speaker 1: new Jersey gets a bad rap to begin with.
Speaker 2: This is not helping.
Speaker 1: You know, I've flown in and on Newark many many times,
Speaker 1: and you know, with a new a terminal, it's a
Speaker 1: beautiful experience. It's got a lot of Jersey pride. But
Speaker 1: you know, and I understand, Look, I travel a lot.
Speaker 1: You travel a lot. Like people that don't travel a lot,
Speaker 1: they don't want to be hearing that there's a problem
Speaker 1: with air traffic control.
Speaker 6: You know what I mean?
Speaker 10: All right, listen, safety wise, you're gonna be okay. If
Speaker 10: it keeps going on, we'll see, but right now it's fine.
Speaker 10: I mean all the planes I spoke to have many
Speaker 10: friends that are captains, right, Like, listen, all our planes
Speaker 10: are outfitted with all kinds of safety things. If the
Speaker 10: air traffic goes down, we still can space out, So
Speaker 10: there's no problem there.
Speaker 5: It's just really for convenience. I mean, Sean Duffy, who's
Speaker 5: ahead of the.
Speaker 10: Secretary Secretary of Transportation, you know, he just had his
Speaker 10: wife change her flight from Newark to La Guardian.
Speaker 5: So, I mean that tells you everything right there. Although
Speaker 5: I don't know if I'd go to Laguardian.
Speaker 10: I look at the Yeah, I just look at the
Speaker 10: traffic between Newark and LaGuardia. It's only like thirty miles
Speaker 10: or not even thirty miles, and it was an hour
Speaker 10: and a half. You could go to Philly, which is
Speaker 10: ninety miles, and it was it was less time.
Speaker 1: Yeah Philly, Yeah, I went in doubt. Just walk, you know,
Speaker 1: just just walk to your destination. Okay, So, speaking of
Speaker 1: all the airline situation, airline complaints hit a record high
Speaker 1: last year. Why do you think people are unhappy with
Speaker 1: airlines and how can they get better? Results when filing
Speaker 1: a complaint. I mean, I know, use chatch ebt to
Speaker 1: write your letter.
Speaker 5: Definitely.
Speaker 10: The problem with the problem with passengers is that no
Speaker 10: matter what I don't know, some people just they're just
Speaker 10: not grateful. I mean, when I get on a plane,
Speaker 10: I'm like, oh my god, can you believe I'm flying
Speaker 10: I'm going twenty five hundred miles and five hours? When
Speaker 10: you know, if my great grandfathers are around, they would
Speaker 10: take them months to do this, and you can have
Speaker 10: you can have the same flight and have different experiences
Speaker 10: with the passenger next to you.
Speaker 5: They'd be like, this was the worst flight ever. The
Speaker 5: other person to make it's great.
Speaker 10: But I think you know, people do not like to
Speaker 10: be delayed or have canceled flights, so you always need
Speaker 10: to have a backup plan. And they also don't like
Speaker 10: to have their bags gone, go missing or stolen. So
Speaker 10: don't check a bag. That will really alleviate a lot
Speaker 10: of the problems. And if you do check a bag,
Speaker 10: use an air tag and track it that way. But
Speaker 10: the best thing to do is to carry on only.
Speaker 1: I know so many of the travel experts recommend to
Speaker 1: carry on only, and I get it for a couple
Speaker 1: of days, but I know people that can go for
Speaker 1: like a week or two with a carry on. I
Speaker 1: can't do that, but I will say I think that
Speaker 1: the carry on situation is probably one of the biggest
Speaker 1: pro tips out there because it gives you the most
Speaker 1: flexibility to do whatever you need to do if there
Speaker 1: is a delay or a change, or you want to
Speaker 1: just stay later, leave earlier, whatever it is. It can't
Speaker 1: be said how important that is to just have that flexibility.
Speaker 10: I mean, when you do carry on, you can show
Speaker 10: up to the airport late, you go right to the gate.
Speaker 10: If the flight is delayed or canceled, you can easily
Speaker 10: get on the next one without having to wait for
Speaker 10: your bag or have the agent to handle all that stuff.
Speaker 10: And then you don't have to wait for an eternity
Speaker 10: for the bags that come out and if they do
Speaker 10: come out.
Speaker 5: And also you can take public transportation a lot easier.
Speaker 10: When you're traveling light, you can always shift your stuff
Speaker 10: if you're flying domestically.
Speaker 2: What's what's a Do you have a website recommendation?
Speaker 10: I mean there are Luglass is one of them, but
Speaker 10: I mean you can use FedEx ground just do it
Speaker 10: five days in the vans. Make sure your hotel is
Speaker 10: not charging a receiving fee, which some of them do
Speaker 10: now and or I mean what I do is I
Speaker 10: usually ship my stuff going home. I shipped my old clothes,
Speaker 10: everything that needs to be laundered. I don't care if
Speaker 10: it gets lost, and I just you just bring the
Speaker 10: bag to FedEx and they'll just wrap it right there.
Speaker 5: You don't need to do a box or anything. They'll
Speaker 5: just ship it like that.
Speaker 2: Wow, okay, just do it.
Speaker 5: Just give at least five days in advance.
Speaker 1: I saw that United is rolling out it's starlink on
Speaker 1: some of its planes yesterday, right, yeah, So I mean
Speaker 1: this is going to be I think this is gonna
Speaker 1: be game changing. I had the chance to test this
Speaker 1: out on Hawaiian airlines. Now United's doing it. Has there
Speaker 1: been any other inklings of other airlines?
Speaker 10: You know, I'm not sure of that, but I mean
Speaker 10: I hear it's amazing. It's super fast. I mean some
Speaker 10: people say it's faster in the sky than it is at.
Speaker 5: Their house the internet.
Speaker 10: So I'm looking forward to that. And also it's a
Speaker 10: lot of these airlines are now gonna not stop charging.
Speaker 1: Yeah, it's wild. So they're investing in it, but they're
Speaker 1: also not charging. But of course we know they're going
Speaker 1: to make it up on the fees on the back end.
Speaker 1: I mean some some kind of new fee.
Speaker 10: They're making money. Yeah, I by American Aligne and they're
Speaker 10: just rolled out. They're going to start rolling out free
Speaker 10: Wi Fi. But they charged an astronomical fee. I mean
Speaker 10: it's like twenty five dollars for two hours right now. Yeah,
Speaker 10: and United, although you know, if you have T Mobile,
Speaker 10: you always check to see because if you have a
Speaker 10: T Mobile you can usually get twenty minutes free or
Speaker 10: even four flights a year the Wi Fi free.
Speaker 6: So do that.
Speaker 1: Yeah, that's a great tip if you have a Tea Mobile,
Speaker 1: if you have a T Mobile phone number, A lot
Speaker 1: of the login pages say hey, what's your Tea Mobile number?
Speaker 1: Put that in or actually, I've got a great tip
Speaker 1: that I'm going to share later on the show about
Speaker 1: kind of you can just connect to the messaging, even
Speaker 1: connect to the messaging, you know, real quick. Before we
Speaker 1: go the resort pass. Have you heard of this?
Speaker 2: This sudary? What what's the deal with that?
Speaker 7: Well?
Speaker 10: Listen, As a hotel guest, I do not like it
Speaker 10: because it makes a pool.
Speaker 5: More crowded, it's not as exclusive.
Speaker 10: But if you're a consumer, and actually, if you're a hoteler,
Speaker 10: you got to love it because you're generating more money.
Speaker 10: But if you're a consumer who you know, don't want
Speaker 10: to spend the five hundred dollars for a hotel room,
Speaker 10: they just want.
Speaker 5: To use the pool for the day, I mean it's great.
Speaker 5: I mean some of these charge thirty dollars a.
Speaker 10: Day, eighty dollars a day and you get in and
Speaker 10: I you know, I was done in a hotel in
Speaker 10: San Diego and I met.
Speaker 5: A bunch of people who were using it. This is
Speaker 5: years ago. That's when I first learned about it.
Speaker 10: I was like, what And anyway, if you just check,
Speaker 10: it's all around the world. You can check different hotels
Speaker 10: and a lot of them are even like five stars
Speaker 10: swanky hotels. They charge a lot more, but hey, you
Speaker 10: don't need to pay the big money.
Speaker 1: And okay, I know I'm getting the thing that I
Speaker 1: got to go here AI anything, I mean, are using
Speaker 1: AI to help plan this travel.
Speaker 2: I mean, people are just like all over this stuff
Speaker 2: with AI.
Speaker 5: I do use it obviously, I know, I know. Did
Speaker 5: I turn you onto the app? Flighty.
Speaker 2: I love Flighty. I yeah, So, I mean.
Speaker 10: I look at Flighty whenever I fly, and it tells
Speaker 10: you what you know, it predicts how long taxi times
Speaker 10: are going to be airtime, and I would take a
Speaker 10: screenshot and then afterwards see see how accurate it was a.
Speaker 5: Lot of times it's accurate. Not always, but a lot
Speaker 5: of times.
Speaker 1: It is, okay, Flighty And then they I wish it
Speaker 1: was on Android.
Speaker 2: It's not on Android.
Speaker 1: So I tell people flight Radar twenty four is like
Speaker 1: the good alternative.
Speaker 2: Is there anything else you like?
Speaker 5: I use trip it, but that's a paid service plans
Speaker 5: a trip, but actually that's not paid. But that's I'm
Speaker 5: an AI.
Speaker 10: But then I use you know, I don't even use
Speaker 10: I use play aware dot com. But again that's just
Speaker 10: just track how many flights are being delayed and canceled.
Speaker 2: I always like that. The newsletter.
Speaker 1: You always say like, here's how many flights we're canceled today,
Speaker 1: like tw n and twenty seven or I don't know anyway,
Speaker 1: the Johnny Jet Newsletter. Get it if you haven't subscribed,
Speaker 1: go to the website Johnny Jet dot com. I look
Speaker 1: forward to getting my Johnny Jet newsletter every day, Johnny,
Speaker 1: thanks so much for being on the show today.
Speaker 5: Thanks for having me on.
Speaker 2: All right, appreciate it.
Speaker 1: Follow him on the newsletter johnnyjet dot com. So much
Speaker 1: information there if you like to travel or you're trying
Speaker 1: to keep up with all these things that are happening
Speaker 1: during the summer. All right, coming out, I will share
Speaker 1: the tip that I have about accessing AI while you're
Speaker 1: on the plane. If you don't feel like paying for
Speaker 1: Wi Fi, I'll tell you about that plus more of
Speaker 1: your calls a triple eight rich one oh one when
Speaker 1: we come back. Okay, I promise this the Gemini hack.
Speaker 1: So this is if you don't want to pay for
Speaker 1: in flight Wi Fi, you can still play with AI
Speaker 1: on your flight. This comes from Android Authority. They wrote
Speaker 1: this article about this little hack when of their writers tried. Basically,
Speaker 1: instead of paying for the Internet, you just connect to
Speaker 1: the Wi Fi and then you can use your messaging app.
Speaker 1: Typically all the airlines are many of them let you
Speaker 1: use your messaging app for the Wi Fi. So if
Speaker 1: you're on Android, you've got Google Messages. Gemini AI is
Speaker 1: built in so you can just log in to their WiFi,
Speaker 1: do the messaging, and then start chatting with Gemini, and
Speaker 1: now you're not going to be sitting there surfing the web,
Speaker 1: but you can just learn about something, ask questions, get weather,
Speaker 1: travel advice. Where you're going all through text messaging. And
Speaker 1: if you have not accessed this before on your Google Messages,
Speaker 1: you can just go into your Google Messages in the
Speaker 1: lower right hand corner. There's like a little that kind
Speaker 1: of star, sparkly looking star thing. That's how you access
Speaker 1: Google Gemini and it says, hi, I'm Gemini and Google Messages.
Speaker 1: Chat with me to draft messages, brainstorm ideas, plan events,
Speaker 1: or simply have a fun conversation. If you're not on
Speaker 1: Android and you want to do something similar, a similar
Speaker 1: hack is to use that text dot Ai service I
Speaker 1: told you about a couple shows ago. This just works
Speaker 1: on over any text messaging, so you literally just text
Speaker 1: the phone number and it will reply back. It's usually
Speaker 1: like I'm guessing it's using some sort of version of
Speaker 1: chat GBT or something, but it's kind of cool because
Speaker 1: you can say, like, you know, I want a movie,
Speaker 1: your recommendation, You can ask questions, but you go to
Speaker 1: text dot ai and then you can just start a
Speaker 1: text chat and it works on Telegram and WhatsApp as well,
Speaker 1: and you can add it to your group tex So
Speaker 1: if you want to add it to a text with
Speaker 1: your friends, that could be kind of funny. I don't
Speaker 1: know why you'd want to do that, but you could.
Speaker 1: Let's see here Coinbase. Coinbase was sort of quasi hacked,
Speaker 1: so criminals targeted their overseas coinbased tech support agents with
Speaker 1: bribes and they ended up getting access to some of
Speaker 1: the coinbased systems and they got customer data. Not a
Speaker 1: lot of users, less than one percent, but if it's you,
Speaker 1: it still matters. The data they got includes names, addresses,
Speaker 1: phone numbers, emails, social security number, and bank account details.
Speaker 1: But it was all masked so they didn't get the
Speaker 1: full numbers. They just got a portion of the numbers,
Speaker 1: also ID images and account history. Then these hackers went
Speaker 1: to coinbase and said, look, we got all this information.
Speaker 1: Passed twenty million dollars for this to go away, and
Speaker 1: Coinbase said, noah, we're not doing that. And so some
Speaker 1: of the customers who were tricked into sending funds because
Speaker 1: of this, because then the attackers went and targeted these
Speaker 1: customers and said, hey, we're Coinbase, you got to send
Speaker 1: money to this to make sure your accounts in good order.
Speaker 2: Whatever.
Speaker 1: Some people did it, they were tricked and so Coinbase
Speaker 1: said they will make those people whole again.
Speaker 2: They will pay to pay them back.
Speaker 1: Basically, so if you lost money in this hack, which
Speaker 1: you know, not a lot of people, but some did,
Speaker 1: you were already notified by email on May fifteenth. So
Speaker 1: the notifications came from no dash reply at info dot
Speaker 1: coinbase dot com. So login credentials, two factor codes, all
Speaker 1: those private keys are safe. So they did not get
Speaker 1: that stuff. Let's see here, let's see. John in Denver
Speaker 1: has a comment. John, welcome to the show.
Speaker 7: Hey, thanks you helly are you?
Speaker 2: I'm doing well.
Speaker 7: Well if that happened now will You're talking about all
Speaker 7: those add on seas and hidden fees that the SEC
Speaker 7: now requires to be listed on websites, and you were
Speaker 7: talking about the airline aggregators, et cetera. And it got
Speaker 7: me to thinking to an app that I just got
Speaker 7: within the past two months or so called payback dot app.
Speaker 7: Have you ever heard of it or you didn't know?
Speaker 2: I haven't payback dot app p A.
Speaker 7: I Oh, okay, interesting app. And I'm fairly loyal to
Speaker 7: one of the major US carriers. I've got maybe five
Speaker 7: or six national and international flights this this coming year,
Speaker 7: and you basically send the take a confirmation number to
Speaker 7: this app and they will constantly track the fees for
Speaker 7: the same flight of flights, and if there's a change
Speaker 7: fee that's lower, they automatically get you airline credit or
Speaker 7: full refund of the difference and they take a small
Speaker 7: cut of it. And it is seamless. It is effortless.
Speaker 7: Instead of you going every day is looking to see
Speaker 7: whether your fare has changed prices, this does it automatically
Speaker 7: if you in the background and secures a better price.
Speaker 1: Oh that's interesting. So yeah, because there's no more change fees.
Speaker 1: So they basically would say, like, look, here's the instructions
Speaker 1: on how to rebook your account at the cheaper one
Speaker 1: and just get the.
Speaker 2: Or do they do it? Do they rebook it for you?
Speaker 5: They?
Speaker 7: Uh, oh, do not change the confirmation number. They did
Speaker 7: not change your sea dessignments. Nothing changes other than you
Speaker 7: get a refund of the fair difference.
Speaker 2: Okay. Interesting, And have you have you had this trigger yet?
Speaker 7: I've had I've got maybe five or six flights this year.
Speaker 7: Three of the flights have triggered I'd saved maybe three
Speaker 7: hundred dollars.
Speaker 6: Oh wow, myself and my wife and.
Speaker 7: And it's Effortless's the kind of thing you would normally
Speaker 7: be doing yourself and saying, damn I missed that. That's
Speaker 7: fair change.
Speaker 1: Yeah, no, I most people don't check after they've booked it.
Speaker 1: They've gone through all the trouble of booking and researching.
Speaker 1: They don't even think about it afterwards. But that's what
Speaker 1: Flight prices do change all the time. Do you know
Speaker 1: how much they take? How much do they take? Oh,
Speaker 1: twenty percent commission?
Speaker 7: Which again it's it's free money is whatever it is.
Speaker 7: It's freer than what you just lost if you hadn't
Speaker 7: added on the change free.
Speaker 2: All right.
Speaker 1: So the website thanks for that, John, appreciate it. Website
Speaker 1: is payback p AI B A c K dot app.
Speaker 1: This reminds me of another one that's called autopilot with
Speaker 1: autopilot dot com.
Speaker 2: Very similar principle.
Speaker 1: Again, this works best if you are a frequent flyer,
Speaker 1: but definitely something to check out. Let them track the
Speaker 1: flights and get you some money back. Eighty eight rich
Speaker 1: one on one eighty eight seven four to two four
Speaker 1: one zero one.
Speaker 2: Welcome back.
Speaker 1: To Rich on tech Rich DeMuro here hanging out with you,
Speaker 1: talking technology. A couple of items before we get to
Speaker 1: the calls. Peacock right now offering a year of streaming
Speaker 1: for just twenty five dollars. So this is ad supported,
Speaker 1: so you're gonna see some ads on the movies. But
Speaker 1: what I like about Peacock I usually pay for it
Speaker 1: once a year, usually during Black Friday. I think I
Speaker 1: paid twenty dollars. This is twenty five, so that's still
Speaker 1: pretty good. Regular price is eighty, and you get a
Speaker 1: whole bunch of movies like throughout the year. You definitely
Speaker 1: will get your money's worth because Peacock is owned by Universal,
Speaker 1: They've got all kinds of big movies on there. I
Speaker 1: mean you'll you'll literally just fire up Peacock and be like, oh,
Speaker 1: I didn't realize that came to streaming. So they get
Speaker 1: a lot of good stuff. So don't discount the Peacock anyway.
Speaker 1: Twenty five dollars right now, I don't know how long
Speaker 1: that's gonna last. So if you're interested in getting that,
Speaker 1: I would go to their website and do that deal,
Speaker 1: and then Max is going to go back to being
Speaker 1: called HBO Max yeah, what the heck.
Speaker 2: So when this thing launched, it was called HBO Max.
Speaker 1: Then Warner Brothers, I guess, merged with Discovery a couple
Speaker 1: of years ago, and they probably all went together and said,
Speaker 1: we need a new name for this. We got to
Speaker 1: reflect all the things that you can get inside this app,
Speaker 1: not just HBO Max. And they said, okay, fine, we'll
Speaker 1: just call it Max. Nobody liked that. Nobody ever said, oh,
Speaker 1: did you watch that on Max? Like literally everyone says
Speaker 1: HBO Max. And so now guess what. They're going back
Speaker 1: to HBO Max. Now, HBO Max does have a lot
Speaker 1: of brands. That's the thing about it is, I like,
Speaker 1: I understand their issue here. It's like I think they
Speaker 1: have like don't they have like Discovery shows on there too?
Speaker 2: Like they have so many, so.
Speaker 1: Many different brands on there. It's not just like HBO stuff.
Speaker 1: So I understand why. Yeah, they've got like all these
Speaker 1: like HGTV shows. I don't know they used to have
Speaker 1: all the brands listed. I guess they don't have it anymore,
Speaker 1: but they used to have like DC. Anyway, HBO it's
Speaker 1: going back to HBO Max, And it's interesting. A couple
Speaker 1: of weeks ago they announced that they were changing the
Speaker 1: colors from the blue that they had to like the
Speaker 1: classic HBO black and white, and now it's just becoming
Speaker 1: HBO Max again. Anyway, this this stuff is wild, with
Speaker 1: this streaming stuff. Nobody like these streaming services change names
Speaker 1: so often.
Speaker 2: They got it.
Speaker 1: You know, once you get a good name like peacock,
Speaker 1: you don't need to change that. Let's go to Leo
Speaker 1: in Torrance. Leo, you're on with Rich?
Speaker 11: Hey, Hi, Rich, how you doing good?
Speaker 2: Is this the Leo that emails me?
Speaker 11: Or no?
Speaker 9: No?
Speaker 2: Oh okay, different Leo. Lots of Leo's out there. What's up?
Speaker 11: Leo used to listen to Leo the Ford.
Speaker 2: Yeah, another Leo.
Speaker 3: Okay.
Speaker 11: My question is, well the setup. I bought the new
Speaker 11: iPhone sixteen E and then after buying it, found out
Speaker 11: and I went to the Apple Store. Well, I bought
Speaker 11: it through AT and T, but I've got to the
Speaker 11: Apple Store and I said, how come my AV adapter
Speaker 11: doesn't work with the sixteen E. And the store manager
Speaker 11: had to look it up and he didn't even know,
Speaker 11: but he found out that it said it's not compatible
Speaker 11: with the sixteen E. The little dongle.
Speaker 5: Yeah, the adapter.
Speaker 11: Yeah, and said, well, what's up with that? That wasn't
Speaker 11: in the say, you know, the brochure, because you know
Speaker 11: I bought it the the week before that you could
Speaker 11: actually pick it up, so I preset you I bought
Speaker 11: it on the pre sale and and that information was
Speaker 11: not available when we bought them.
Speaker 1: I mean, I'm looking at the website, all the specs.
Speaker 1: I don't see a word about that on here.
Speaker 2: This is nice to me.
Speaker 11: Yeah, and I don't remember when we bought them the
Speaker 11: beginning of April or something like that. I've since called
Speaker 11: Apple and I've talked to Apple support and they said, yeah,
Speaker 11: it does not have a V and I, well, is
Speaker 11: it going to And the person I talked to you said,
Speaker 11: I don't know it's that. I figured it's probably a
Speaker 11: hardware function.
Speaker 2: I don't think they can add this via software.
Speaker 11: Well, so they said, your only recourse is to go
Speaker 11: to AT and T because that's who you bought it through.
Speaker 11: So for all the listeners out there, if you're thinking
Speaker 11: about the sixteen E and you actually use that AV capability,
Speaker 11: I don't think you're going to be getting it. So
Speaker 11: I'm I'm a little bummed about that. The second thing
Speaker 11: is is I or being an early adopter. I thought
Speaker 11: Apple's designing their their own modem chip. Well, what's going
Speaker 11: to be a good thing. Well, I haven't seen any
Speaker 11: improvement in cell phone uh in the Yeah, it's I
Speaker 11: don't think it's any better.
Speaker 1: Well, they're they're big thing with the uh what was
Speaker 1: the speeds were faster with their modem.
Speaker 2: And also the battery life.
Speaker 1: Have you noticed the battery life is pretty good though,
Speaker 1: Let's let's leave this on an on a positive note.
Speaker 11: Uh, battery life is is not worse than my second
Speaker 11: gen sEH, but I find it. I do have to
Speaker 11: charge it pretty much once once about every every day
Speaker 11: or every other day, I have to charge it. So
Speaker 11: it's it's not Latin. And I don't think I'm a
Speaker 11: big user. I don't think I'm on it that much.
Speaker 11: And there's a whole yeah you said, on a positive note,
Speaker 11: there's a whole lot of queer key things with the
Speaker 11: sixteen E. In the when you're text editing, it doesn't
Speaker 11: even seem to matter what app you're using, whether it's Gmail, Facebook, Messenger,
Speaker 11: the text editor is it just throws itself away sometimes.
Speaker 1: Leo, Leo, it's sounding like you don't like this phone
Speaker 1: very much.
Speaker 2: What I mean, here's the thing.
Speaker 1: Look, I think the main thing about the sixteen E
Speaker 1: to know is that, yes, I mean Apple, I'm not
Speaker 1: going to say they cut corners on this phone, but
Speaker 1: it is aimed at sort of the most baseline iPhone
Speaker 1: user that wanted. They basically wanted a phone where they
Speaker 1: could say, look, Apple intelligence is built into this phone.
Speaker 1: You're getting, you know a lot of the features and
Speaker 1: the latest processor, but if you look at the specs,
Speaker 1: there are a lot of little things that are not included,
Speaker 1: you know, like a zoom camera and all kinds of
Speaker 1: like you know, buttons that they just leave out because
Speaker 1: you know, the screen. It's just like a lot of
Speaker 1: things are not as good as the the top of
Speaker 1: the line phones, whether it's a sixteen or the pro
Speaker 1: version and the DisplayPort thing. The fact that they left
Speaker 1: that out, I think, you know, it's definitely something they
Speaker 1: should have probably said in somewhere like I can't find
Speaker 1: it anywhere on their support page whatsoever. And so that's
Speaker 1: something that, like you said, surprised you. Now, if you
Speaker 1: go to the the Digital AV multiport adapter, like the
Speaker 1: official one that Apple sells and I know there's third party.
Speaker 1: They don't even list the iPhone sixteen on there, which
Speaker 1: is interesting. But of course Apple, you know they want you.
Speaker 1: They don't want you to connect this thing with HDMI.
Speaker 1: They want you to connect it with airplay, and that's
Speaker 1: kind of like there, you know, that's probably I don't
Speaker 1: know that would be their answer, I guess anyway, So
Speaker 1: are you gonna are you gonna return this phone or
Speaker 1: what you're gonna keep it?
Speaker 11: Well, I don't know. I'd have to go to AT
Speaker 11: and T and find out if there's if there's you know,
Speaker 11: some kind of a deal we could work. But there's
Speaker 11: a there's a lot of users out here that use
Speaker 11: a av for not just airplay, to like a capable
Speaker 11: TV or something. I go camping and I use a
Speaker 11: small projector and I use my SE all the time
Speaker 11: to hook up to the projector to throw it up
Speaker 11: on a white sheet on the side of my tent.
Speaker 1: Yeah, that's frustrating. That is that is frustrating. I mean, look,
Speaker 1: it sounds like you need this feature and it's something
Speaker 1: that you really liked, and it sounds like it wasn't
Speaker 1: really clear that this phone didn't have this feature.
Speaker 2: This is the first TI I'm hearing of it. You know.
Speaker 1: The good news is, you know, talk to AT and
Speaker 1: T see what they say, see what the deal is,
Speaker 1: and see if they offer you some sort of olive
Speaker 1: branch here and trading in this device. I guess you'd
Speaker 1: have to go with the with the sixteen, which is
Speaker 1: a step up. Do you know if that supports it?
Speaker 2: For sure?
Speaker 11: Well, let me let me tell your users, tell you
Speaker 11: and the other listeners. I kept my old SE and
Speaker 11: when I'm at home, I can still connect with the
Speaker 11: SE to the internet, and I download my Netflix videos
Speaker 11: to my old SE which doesn't need self service to operate.
Speaker 11: Oh yeah, when I go when I go camping, I
Speaker 11: just use my old SSE as source.
Speaker 1: Oh that's not a bad I mean, look, that's not
Speaker 1: a bad thing. So, I mean, if that's if that's
Speaker 1: the worst case scenario where you're trying to go camping,
Speaker 1: you've got the Netflix downloaded, I don't think it sounds
Speaker 1: like a terrible thing. Obviously it'd be nice if it
Speaker 1: was all in one, But in some ways that's a
Speaker 1: better set up, Leo, because you've got all your stuff
Speaker 1: on the device that's sort of insulated and isolated from
Speaker 1: your main device, which means you could still be on it,
Speaker 1: take calls whatever, while this thing's playing the movie on
Speaker 1: the campsite. So I mean, it's not not totally bad,
Speaker 1: but it is interesting the things you raise. So thanks
Speaker 1: for the mini review of the iPhone sixteen E. You
Speaker 1: do appreciate it, Leo.
Speaker 11: Yeah, thank you, Rich. I love your show and I
Speaker 11: watch you on KTLA also.
Speaker 1: Oh well, thank you appreciate that. Enjoy, enjoy the rest
Speaker 1: of the weekend. Here there you have it. So if
Speaker 1: you need to plug in that HDMI to your your
Speaker 1: iPhone sixteen E, that HDMI out, you know, if you're
Speaker 1: connecting it, something doesn't sound like it's gonna work. So
Speaker 1: eighty eight rich one eight eight eight seven four to
Speaker 1: two four one zero one. I should mention our guest
Speaker 1: coming up here this hour Steve Fisher, futurist and co
Speaker 1: author of Super Shifts. He's going to talk about the
Speaker 1: future of humanity and what comes after the age of AI.
Speaker 2: Plus.
Speaker 1: We'll take some more of your calls right after this.
Speaker 1: Jake is in Brighton, Colorado. Jake, you're on with Rich.
Speaker 12: Well, sir, how are you?
Speaker 2: I am doing fantastic? Welcome to the show.
Speaker 11: Thank you. I have a.
Speaker 12: Question about if he hasn't have any knowledge on how
Speaker 12: to get an old about a thirteen year old Facebook
Speaker 12: account deleted My wife and I at the time. We're
Speaker 12: now separated or been separated for a long time. We've
Speaker 12: used the account for maybe couple a couple of months,
Speaker 12: and since then we never figured out how to get
Speaker 12: access back to that account. Don't even remember what email
Speaker 12: we associated that account with. And I've been trying off
Speaker 12: and on for the past thirteen years to get this
Speaker 12: account to lead it using every option that Facebook authors
Speaker 12: and zero success.
Speaker 1: You've been trying this for thirteen years. Oh my god, Jake,
Speaker 1: but you get the award for persistence. Unfortunately it's not working.
Speaker 1: So let me get this straight.
Speaker 2: You've got is the okay?
Speaker 1: Is the account a joint account with your wife? Like,
Speaker 1: does she want this to lete it as well?
Speaker 6: Or your ex wife?
Speaker 12: I'm yeah, I'm the original I'm the one that originally
Speaker 12: created the account with her permission, of course, but I
Speaker 12: did the whole setup and all, and we had plans
Speaker 12: to just ultimately get rid of our personal account and
Speaker 12: then use the joint account. But the marriage is on
Speaker 12: the rocks. At that point, so we never even follow
Speaker 12: through with it, and since then it's just kind of
Speaker 12: a constant reminder that this page is there. But how
Speaker 12: do we even get.
Speaker 11: Rid of it?
Speaker 2: Oh my gosh?
Speaker 1: Does it have like a picture of you guys, like back,
Speaker 1: you know, in love, like in a little circle or
Speaker 1: something on this page?
Speaker 2: Like how terrible is that?
Speaker 9: Yeah?
Speaker 12: It has like my name and her name flash the
Speaker 12: name that we were.
Speaker 1: Married with, sap in the face every time you look
Speaker 1: at that, yeah, oh my gosh. Okay, And so are
Speaker 1: you like friends with people, like, like, can your friends
Speaker 1: still see this page?
Speaker 12: Yes? I mean a long time ago, some friends were
Speaker 12: like sharing images to that account and that's like the
Speaker 12: latest activity, which probably would have been two more years
Speaker 12: after that account was made. But we've I've tried the
Speaker 12: ask a friend to help prove the validity of the account,
Speaker 12: and none of that ever has works.
Speaker 2: M okay.
Speaker 1: So the main thing is that you cannot You don't
Speaker 1: remember how you what email address you used to create
Speaker 1: this account?
Speaker 12: Yeah, I think the email address. Uh, it was like
Speaker 12: another joint email address we just created on the fly
Speaker 12: to make that account. Uh, and then don't have any
Speaker 12: record that information?
Speaker 6: Oh my gosh.
Speaker 1: Okay, well, if you can't log into the account, it's
Speaker 1: going to be really tricky to sort of delete this account,
Speaker 1: because I would say, if you, you know, if you
Speaker 1: were able to log in, you just go through the
Speaker 1: deletion process and get rid of it. But since you
Speaker 1: can't do that, it sounds like, I mean, I know
Speaker 1: this sounds silly, but it sounds like you may have
Speaker 1: to write a letter and get it started that way.
Speaker 1: I mean, have you tried going through like this the
Speaker 1: standard help pages on Facebook, and that I'm guessing leads nowhere.
Speaker 12: Yeah, because it wants me to I pin out the
Speaker 12: Facebook page that I want help with, but it keeps
Speaker 12: resorting to resetting the password to my individual Facebook page,
Speaker 12: so it keeps sending me.
Speaker 11: In a circle.
Speaker 2: Okay, well here's something.
Speaker 1: What about have you tried using like an incognito web
Speaker 1: browser or a different computer that's not logged into Facebook
Speaker 1: at all.
Speaker 12: I have not. That's an option I've never thought about.
Speaker 1: I would try that first off, because you know, if
Speaker 1: you're if it keeps so, what's happening is every time
Speaker 1: you try to do this, it's defaulting to your your
Speaker 1: Facebook account that you have now because you're probably logged
Speaker 1: in there or it sees that you know you're using that.
Speaker 1: So if you can do this from a separate device
Speaker 1: and say, you know, forgot my password, whatever, it should
Speaker 1: send an email to that original email. The problem is
Speaker 1: if that email address is not accessible or you're not
Speaker 1: getting that, then you're still not gonna be able to
Speaker 1: do much.
Speaker 2: But I would try that number one, and then you know, I.
Speaker 1: Would just go through these these Facebook dot Com slash
Speaker 1: help pages and there's like a couple of things you
Speaker 1: can look for, and there's like, you know, there's all
Speaker 1: there's like things where you can kind of go through
Speaker 1: and see, you know, they have all these options for
Speaker 1: old accounts and deleting accounts. So I would look through
Speaker 1: and see if any of those fit. Doesn't this seems
Speaker 1: like a very unique situation and so you may have
Speaker 1: to just fiddle around a little bit there. But if not,
Speaker 1: you know, you may just have to appeal to Facebook
Speaker 1: with a letter and see if that works. I don't
Speaker 1: know if they even accept that, but you know, there
Speaker 1: there may also be a legal like a legal section
Speaker 1: of Facebook's help account or help pages that you know,
Speaker 1: you can appeal that way. But here's what I would
Speaker 1: like you to do. Also, send me an email and
Speaker 1: I'm gonna I'm gonna see because I gotta I'm gonna
Speaker 1: reach out to Facebook and see what they say about
Speaker 1: this because it's a it's kind of an interesting situation.
Speaker 1: So send me an email feedback at richon tech dot tv,
Speaker 1: and I will ping Facebook and see what they say
Speaker 1: about this, because this, Jake, this is an interesting one.
Speaker 1: Now you got my curiosity here, so I'll see what
Speaker 1: I can do on that.
Speaker 4: And okay, yeah, thank you for that.
Speaker 12: Then the problem is trying to get in contact with
Speaker 12: Facebook almost anyone is they don't even have people you
Speaker 12: can actually reach out through directly. So that's what I've
Speaker 12: been battling with Facebook many years.
Speaker 1: There is one little hack that people have been using,
Speaker 1: and uh, it's called the meta Verified for Business And basically,
Speaker 1: you sign up, you pay like fifteen bucks a month
Speaker 1: to get access to a live human that can.
Speaker 2: Help you with your account.
Speaker 1: So you may maybe pay for a month of that
Speaker 1: and try to get you know, the chat support person
Speaker 1: or the phone number of the support person, and then
Speaker 1: be like, oh, by the way, I've got this other
Speaker 1: page I need to get rid of just to clean
Speaker 1: up my you know, online presence. See what asay. That's
Speaker 1: another thing that people have been doing doing that's called
Speaker 1: Facebook meta verified, So that's another route. But send me
Speaker 1: the email, let me look into it, and definitely try
Speaker 1: to log into the account from you know, a browser
Speaker 1: that you're not signed into your primary account on to
Speaker 1: see if it can trigger that recovery code without going
Speaker 1: to your main account. Thanks for the call, Jake, appreciate it,
Speaker 1: and I'm glad you can laugh about the the ex
Speaker 1: wife situation. Uh eighty eight rich one On one eighty
Speaker 1: eight seven four to two four one zero one. Coming up,
Speaker 1: we are going to talk about the future of humanity
Speaker 1: post AI. You are listening to rich on Tech. Joining
Speaker 1: me now is Steve Fisher, a futurist and co author
Speaker 1: of super Shifts, here to talk about the future of
Speaker 1: humanity and what comes after the Age of AI. Steve,
Speaker 1: Welcome to the show.
Speaker 6: Thanks a lot, rich good to be here.
Speaker 1: So give me a sort of a quick primer on
Speaker 1: the book.
Speaker 2: What's it all about?
Speaker 13: Yeah, so there's a couple things. We are entering a
Speaker 13: new age, last age called the Age of Machines. I
Speaker 13: did a whole thing on ages and eras, which is
Speaker 13: a social theory around the last thousand years of macrohistory.
Speaker 13: So we're kind of repeating the next cycle. So the
Speaker 13: next two hundred years we call the age of Intelligence,
Speaker 13: and what does that mean? Think about it like this.
Speaker 13: It's a fusion of human, artificial, and networked intelligence. And
Speaker 13: it's not just about smarter machines, which is for the
Speaker 13: first time in history, we'll have.
Speaker 6: Things smarter than us.
Speaker 2: That's scary.
Speaker 6: Yeah, I know. It's about a smarter civilization.
Speaker 13: It's where intelligence becomes decentralized, is amplified and embedded into
Speaker 13: the fabric of how we live, work and think.
Speaker 6: And I wanted to.
Speaker 13: Set the stage for there's nine super shifts that come
Speaker 13: across technology, generational structures, social theory. It's a whole, but
Speaker 13: think of it like this accelerated convergence. We know about trends, right,
Speaker 13: we know about the drivers of change. There's a larger
Speaker 13: set of shifts, and then there's multiple shifts that combine
Speaker 13: into this like very systemic type of change.
Speaker 6: What we've done in the book.
Speaker 13: Is we look at the societal impact of each of these,
Speaker 13: the organizational impact and the impact on yourself, and the
Speaker 13: end part we really look at actionable ways to take
Speaker 13: advantage of this. I can get into that, but I
Speaker 13: know we don't have a whole lot of time today.
Speaker 13: But it really gets into what we call spectrum futures,
Speaker 13: and this is about multiple simultaneous futures we live in.
Speaker 13: Things are collapse, things are transformation. And what we wanted
Speaker 13: to do with this book is we also wanted to
Speaker 13: give it some humanization. So there's a design fiction piece.
Speaker 13: The prologue introduces you to a family in twenty forty
Speaker 13: called the Sinclair's and they experienced this and you could
Speaker 13: almost look at this as what happens after the Singularity.
Speaker 1: Oh wow, you know, yeah, explain with singularity is for
Speaker 1: someone who may not know.
Speaker 13: Yeah, the Singularity predates you might have heard it from
Speaker 13: like Ray kurzwell, but before that, and I'm trying remember
Speaker 13: the gentleman's name. It really kind of came up with it.
Speaker 13: It's an acceleration of technology and every and a lot
Speaker 13: of other factors that create this single point where there's
Speaker 13: a transformational uh like even more than then a shift.
Speaker 13: It is a radical like radical change in all of
Speaker 13: what humanity can fit and really can expect to be.
Speaker 6: Taken advantage of and you know, I can't even do
Speaker 6: it justice.
Speaker 13: It's like if you look about beyond superintelligence, if you
Speaker 13: think about when you think about the changes in how
Speaker 13: we interact with the world today, everything will change, you know,
Speaker 13: every the It's that, yes, is it kind of star
Speaker 13: trek in that way and that age of abundance in
Speaker 13: a way, but it allows us to really go beyond
Speaker 13: ourselves as humans.
Speaker 2: It's kind of like a point of no return as well.
Speaker 13: Yeah, a bit of a bit of a point of
Speaker 13: no return. The design fiction piece. What it strives to
Speaker 13: do is that the family moves through weeks of the
Speaker 13: change and the shift that's happening in the world.
Speaker 6: You experience it through their eyes.
Speaker 13: So each shift you have kind of the beginning of
Speaker 13: the chapter goes into that, and the epilogue actually goes
Speaker 13: two hundred years in the future and we actually talk
Speaker 13: about the next that next age, which is that age
Speaker 13: of transcendence because people will be alive and kids now
Speaker 13: could be one hundred and fifty years old, they can
Speaker 13: live to see the entire thing.
Speaker 6: I think that's wow, that's radicals.
Speaker 13: It sounds radical, but in the same way, and you
Speaker 13: think about one hundred years ago, most people live forty
Speaker 13: or fifty and now we live eighty ninety healthfully, right,
Speaker 13: So yeah.
Speaker 2: That's quite the thought.
Speaker 1: Yeah, well okay, I mean AI obviously a buzzword today.
Speaker 1: I mean people are you know, people are already using
Speaker 1: it in their daily lives, chat, GBT, all these different things.
Speaker 1: How do you think that's influencing the decisions we're making
Speaker 1: without even us realizing it.
Speaker 6: I think it's a question of critical thinking.
Speaker 13: I think we're My concern is that it's taking away
Speaker 13: the challenge of thought, the challenge of new thought, because
Speaker 13: there's an existing body of language, and if you look
Speaker 13: at it as a tool to help you clear away.
Speaker 6: Maybe some of the more mundane things to do the
Speaker 6: more challenging things.
Speaker 13: I think if that perspective is kept in a way
Speaker 13: to really push the boundaries of whatever profession you're in,
Speaker 13: the things that you're contemplating. The whole thing is that
Speaker 13: technology should, and even any type of not beyond technology,
Speaker 13: but any kind of change should allow you to have
Speaker 13: more space for harder things. And that's how we've you know,
Speaker 13: move forward as a as a as a as the
Speaker 13: human race.
Speaker 4: Right.
Speaker 13: I think right now, the challenge right now is that
Speaker 13: we are kind of co evolving with these technologies. You know,
Speaker 13: AIS needs to become a partner, not just a tool.
Speaker 13: I think people see it as a tool, but I
Speaker 13: think there's a lot more to it as it gets smarter.
Speaker 13: If you look at six months, it's like a lifetime,
Speaker 13: right It's yeah. I mean, and you look at a
Speaker 13: year or two.
Speaker 6: It's generational. I mean, it's where it will be.
Speaker 13: My son is eight years old and he'll be the
Speaker 13: high school class of twenty thirty five.
Speaker 6: What will college look like then?
Speaker 13: Right In the book, we wrote a letter to the
Speaker 13: eight children of the Age of Intelligence.
Speaker 6: We wrote a book to this.
Speaker 13: This two page letter kind of is the wonder of
Speaker 13: what is ahead for them and the hope that we have.
Speaker 6: It's a very pro topian book, not a the dystopian.
Speaker 2: That's good.
Speaker 6: I you know, one of the things that I've.
Speaker 13: Worked on is, you know, in AI ethics is kind
Speaker 13: of creating like laws of AI, like laws of robotics
Speaker 13: in terms of how humanity can coexist in that way
Speaker 13: because we have to protect us as a human race.
Speaker 13: We can't have supercomputing think that we're the problem, because
Speaker 13: then that's that conjures up all the all the the
Speaker 13: movies of the last thirty forty years.
Speaker 1: Well, I guess, I guess that's a good question people have.
Speaker 1: You know, when these things get so smart, and I've
Speaker 1: said on this show many times that there will be
Speaker 1: a point when this AI is built into sort of
Speaker 1: a robotic form, human form, where now it's moving, it's
Speaker 1: making decisions, it's it's making physical actions. Right like, right
Speaker 1: now you just type into it, stops typing, You're done.
Speaker 1: But when this thing can actually move and do things,
Speaker 1: you know, is is that a concern? Should we be
Speaker 1: concerned about that?
Speaker 13: I mean, I think as long as there needs to
Speaker 13: be a set of ethical laws built into the systems,
Speaker 13: and you have to make it so that they can't
Speaker 13: just remove it themselves and override themselves, because then then
Speaker 13: that kind of free range takes away any kind of
Speaker 13: wisdom that we might have, you know, as the AI
Speaker 13: grows so much, the wisdom we have, you know, because
Speaker 13: intelligence without ethics is it's a faster way to crash
Speaker 13: the system.
Speaker 4: Right.
Speaker 13: You know, we're not just asking this is in mortal
Speaker 13: words of Jeff Goldbloom. You know, it's because we can
Speaker 13: do it. Should we do it right? And how do
Speaker 13: we design for impact right? How do we just use that?
Speaker 13: So writing super shifts and as a futurist, you know,
Speaker 13: I help people think about the let you know, these
Speaker 13: rates of change, and what's really interesting is that AI
Speaker 13: right now is changing that length. You know, some industries
Speaker 13: take five, ten, twenty years to change, some some shorter.
Speaker 13: But people kind of watch the future happen and we
Speaker 13: have the perspective of history, right, you know. And I
Speaker 13: think when you were living in it so fast, we
Speaker 13: feel the change. I think that's what's different right now
Speaker 13: is we're feeling in a visceral way and it's going
Speaker 13: to be very scary. So I think for us is
Speaker 13: instead of being spectator, we have to be designers of
Speaker 13: that future. We have to take the we have to
Speaker 13: take the active participation. I think that's the bill. That's
Speaker 13: the opportunity for us.
Speaker 2: Okay, along that note, we've got about a minute left. Yeah.
Speaker 6: Yeah.
Speaker 1: For people feeling overwhelmed by all this, I mean all
Speaker 1: this stuff we've just been talking about, all these changes.
Speaker 2: What's your advice to start adapting right now?
Speaker 13: I would say, don't fear it, engage it, start asking
Speaker 13: better questions.
Speaker 11: You know.
Speaker 13: I mean think if you start small with things, you
Speaker 13: can do things on a smaller scale and then engage other.
Speaker 6: People to participate.
Speaker 13: And it's not just about the elites in tech or
Speaker 13: other industries. It's about thinking about co creation. I think
Speaker 13: it's there's an opportunity to co create with other people,
Speaker 13: to be inclusive in it, regenitive. I think there's a
Speaker 13: real we have an opportunity for I think the first
Speaker 13: time in history, to really change how we.
Speaker 6: Interact with the world.
Speaker 13: I think it's a real oper I think it's a
Speaker 13: real opportunity and I want to leave people with that optimism.
Speaker 6: And you know, check the book. I think you'll.
Speaker 13: I think you'd be encouraged by what potential is in
Speaker 13: front of us and what you can do, and.
Speaker 6: There's actuable ways you can take advantage of it.
Speaker 2: All right.
Speaker 1: Steve Fisher, futurist and co author of the book is
Speaker 1: Super Shifts again Super Shifts. It's available now. Check it out.
Speaker 1: Thanks so much for joining me, Steve, Thanks a lot. Rich,
Speaker 1: great great conversation, interesting stuff. Oh okay, let's go to
Speaker 1: break Rich on tech dot tv is the website we
Speaker 1: want to link to the book, and coming up we
Speaker 1: are going to open up the feedbag. These are the emails,
Speaker 1: the questions, the comments you sent me all week long.
Speaker 2: We'll get to those right after this.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging
Speaker 1: out with you, talking technology. Now, time for one of
Speaker 1: your favorite segments. We got a lot to get to,
Speaker 1: so I'm just gonna start right with it. This is
Speaker 1: the feedbag segment. Yes, it's called the feedbag. That's feedback
Speaker 1: plus the mail bag. Put them together, you get the feedbag.
Speaker 1: So if you go to the website to send me
Speaker 1: an email and it says feedback at richon Tech dot tv,
Speaker 1: yes that is the right email. People might think it's wrong,
Speaker 1: but no, that is correct. Coined it many shows ago
Speaker 1: and it just kind of stuck. So if you want
Speaker 1: to follow me on social media, it's at rich on Tech.
Speaker 1: The website to send in your message is rich on
Speaker 1: Tech dot TV. Mike writes in, as always, I enjoy
Speaker 1: the radio show, but I felt like your interview with
Speaker 1: Tim O'Hearn, author of Framed, a Villain's Perspective on Social Media,
Speaker 1: missed an opportunity. He was obviously there to promote his book,
Speaker 1: but I wish you would ask why is his conscience back,
Speaker 1: Where was his conscience back when he was doing all
Speaker 1: the things he now criticizes, And why the sudden change
Speaker 1: of heart would have added a little bit more credibility
Speaker 1: if that had been explored just saying Mike, I get you, Mike,
Speaker 1: I hear you.
Speaker 6: You know, don't I don't.
Speaker 1: Always get it right, and so I will. I will
Speaker 1: do better next time. Don writes in I've been dealing
Speaker 1: with phone and cable companies for decades. When we moved
Speaker 1: into our current home thirty years ago, I switched to
Speaker 1: Direct TV and never looked back. Yes, it's pricey, but
Speaker 1: I need the channels. I held onto my landline from
Speaker 1: nineteen sixty eight and eventually added Internet through AT and T.
Speaker 1: Turns out they only offer twelve down and four up
Speaker 1: in our area, no fib or, no upgrades, and repairs
Speaker 1: were a nightmare. Texts needed to access polls in our
Speaker 1: yard and our neighbors, which is a scheduling hassle. Then
Speaker 1: I saw a Spectrum truck on our street. They offered
Speaker 1: landline and internet, so I switched. It's been ninety nine
Speaker 1: percent reliable ever since. Now use Spectrum for landline, internet
Speaker 1: and streaming direct TV for TV, consumer cellular for cell phones,
Speaker 1: plus satellite radio, Netflix and other services. I also pay
Speaker 1: for Equifax protection and software for our church. Total monthly cost,
Speaker 1: let's just say, I try not to look appreciate all
Speaker 1: you do, blessings do in your family. Thank you, don
Speaker 1: That was yes. Do not look at the amount you
Speaker 1: pay on subscriptions when you add them up. I one
Speaker 1: time put all my things to AT and T. I
Speaker 1: had direct TV AT and T, phone line, AT and
Speaker 1: T Internet. I got my first bill it was like
Speaker 1: over four hundred dollars.
Speaker 2: Said, why is this?
Speaker 1: It's the same amount I'd been paying, but it was
Speaker 1: all chopped up when I put them together.
Speaker 2: I said, nah, I got to cancel that. I can't
Speaker 2: do that anymore.
Speaker 1: Don't bundle teen teen rights in just a heads up.
Speaker 1: Verizon's new Unlimited Ultimate plan worked great for us on
Speaker 1: a recent trip to South Korea. No issues with phone,
Speaker 1: text or data, and the hotspot worked perfectly for my iPad.
Speaker 1: I love the show and I still tune in even
Speaker 1: when I'm out of the country. Yeah, that Unlimited Ultimate
Speaker 1: is expensive, but it does include pretty much every perk
Speaker 1: you can think of, including that international roaming PAM rights in.
Speaker 1: When you rave about a program or app, please repeat
Speaker 1: the name a few times and maybe even spell it.
Speaker 1: I was half listening while driving and missed the name
Speaker 1: of the voice to text app you mentioned. It sounded
Speaker 1: like talk to flow, but I couldn't find it online.
Speaker 1: What is it, PAM. The app is called whisper wispr.
Speaker 1: You can check it out at whisperflow dot ai. And
Speaker 1: you know what I do. Try to repeat names clearly
Speaker 1: on air, but I have to strike that balance between
Speaker 1: being helpful and not sounding like a complete commercial.
Speaker 2: If I just said, like.
Speaker 1: Whisper ai, whisperflow dot ai, go to whisperflow dot ai,
Speaker 1: you would think that's a commercial.
Speaker 2: So gotta be careful with that.
Speaker 1: Thanks for the email, Bob, and Sacramento says, I heard
Speaker 1: your segment on staying connected while camping Just to heads up.
Speaker 2: Satellite internet gear can use a lot of power.
Speaker 1: If you're in an RV or car, no problem, but
Speaker 1: if you're hiking it with a battery, that's something consider.
Speaker 1: Also for folks traveling overseas, is Verizon sponsoring this what's
Speaker 1: happening here? Especially for Verizon customers. You can switch to
Speaker 1: their Unlimited Ultimate Plan for a month and then switch back.
Speaker 1: It includes international service in over two on our countries,
Speaker 1: but don't do it if you're on a grandfather plan.
Speaker 2: One more tip.
Speaker 1: My son often travels to South America and says everyone there,
Speaker 1: including businesses, uses WhatsApp, so keep data usage in mind
Speaker 1: when planning your trip.
Speaker 2: Thank you, Bob and Sacramento. Good things to remember. Let's see.
Speaker 1: Russ writes in, I picked up an iPhone se from
Speaker 1: track Phone for one hundred and eighty four bucks. Just
Speaker 1: needed something that works well with my Apple gear. The
Speaker 1: bonus at home I can answer calls on my iPad,
Speaker 1: iPod Touch or even my computer super convenient. Yes, the
Speaker 1: Apple ecosystem is excellent at that. And when I've got
Speaker 1: everything all fired up, when I get a phone call
Speaker 1: about twenty five things ring in my house, I'm like,
Speaker 1: where do I answer this?
Speaker 2: Let's see.
Speaker 1: Mike from California rites in, I didn't hear you mentioned
Speaker 1: a couple of things Apple and Google offer for smaller developers.
Speaker 2: Both platforms reduce their.
Speaker 1: Commissions to fifteen percent for businesses making under a million
Speaker 1: dollars a year. Definitely worth noting if you're just starting out. Also,
Speaker 1: when it comes to tracking in app subscriptions. There's no
Speaker 1: easy way through their platform. The most reliable method is
Speaker 1: setting up back end services to receive updates directly from
Speaker 1: Apple or Google. A lot of small devs skip this.
Speaker 1: It leads to confusion about renewals and cancellations. Mike, good information. Obviously,
Speaker 1: you know this show is geared towards the average tech consumer,
Speaker 1: but there are a certain element of folks that are
Speaker 1: in the development community and you know it community that
Speaker 1: do listen. So I always joke that they're listening to
Speaker 1: enjoy the show, but also see how I do with
Speaker 1: my answers as well. Matt from I told you we
Speaker 1: had a lot this week. Matt from Queen Creek, Arizona
Speaker 1: writes in I always look forward to hearing your podcast
Speaker 1: each week.
Speaker 2: Thanks for a great show.
Speaker 1: Last week you had a caller looking for over the
Speaker 1: year headphone headphones with bass base bass. Isn't it basse
Speaker 1: pass base bass is fish? Yes, That's why I used
Speaker 1: to catch when I was growing up Lake George. I
Speaker 1: want to recommend Soundcore, a brand that hasn't been mentioned
Speaker 1: on your show before. They offer an app to control
Speaker 1: the base, treble and more. The Q twenty has great
Speaker 1: base base base Base, It's bluetooth and cost less than
Speaker 1: fifty dollars on Amazon.
Speaker 2: Yes, Matt, we have mentioned that brand.
Speaker 1: Our expert we had on a couple of years a
Speaker 1: couple of months ago mentioned Soundcore always a good value
Speaker 1: made by anchor. Actually, Jase from Sydney, Australia rights in,
Speaker 1: I was listening to the podcast of your show from
Speaker 1: May tenth, and I really connected with your opening about
Speaker 1: disconnecting from social media and the Internet. I just flew
Speaker 1: fourteen hours from Melbourne to Los Angeles with no Wi
Speaker 1: Fi and passed the time listening to podcasts, including yours,
Speaker 1: and I watched videos I downloaded. It was actually refreshing
Speaker 1: to be offline and enjoy entertainment. I chose I'm flying
Speaker 1: back next Thursday and plan to do the same. Yes,
Speaker 1: I'm from Sydney, but flew out of Melbourne because my
Speaker 1: original flight was canceled. Thank you, Jase. I posted a
Speaker 1: bit of that on my Instagram at richon Tech. Chris
Speaker 1: from Troy, Michigan writes in, we frequently listened to the
Speaker 1: show from the Detroit area on the iHeart app. I
Speaker 1: really appreciate the tech tips and thoughtful analysis you bring
Speaker 1: each week. That said, I wanted to respond to your
Speaker 1: recent comment about tuning out the constant stream of bad news.
Speaker 1: While I get the intention encouraging people to focus on
Speaker 1: what's right in front of them, I think it's important
Speaker 1: to acknowledge our responsibility as citizens to be aware of
Speaker 1: and take action against injustice when we see it. Sometimes
Speaker 1: stepping back from the noise is necessary, but we shouldn't
Speaker 1: let that become a reason to ignore the world beyond
Speaker 1: our circle.
Speaker 2: Thanks for the show and hearing me out, Chris.
Speaker 1: Yes, I said in my opening monologue that tune things
Speaker 1: out when they become too much, don't tune them out forever, obviously,
Speaker 1: and Daniel writes in your sermon at the top of
Speaker 1: last week's show was terrific enough with the devices already.
Speaker 2: Appreciate that, Daniel.
Speaker 1: You can watch the whole thing on my Facebook page,
Speaker 1: Facebook dot com slash rich on Tech, or just check
Speaker 1: out last week's episode on the podcast That's going to
Speaker 1: do It For this episode links on the website rich
Speaker 1: on Tech dot tv.
Speaker 2: Find me at rich on Tech.
Speaker 1: Next week, I'm talking to my ex boss at KTLA.
Speaker 2: He left and now he's trying something new.
Speaker 1: He's going to reinvent himself as a creator, and he's
Speaker 1: going to talk about all the off the shelf technology,
Speaker 1: including AI, newsletters and more, that he's using to start
Speaker 1: up his new venture. Thank you so much for listening.
Speaker 1: There are so many ways you can spend your time.
Speaker 1: I do appreciate you spending it right here with me.
Speaker 1: Thanks everyone who makes this show possible. Adam, thanks for
Speaker 1: filling in today.
Speaker 5: Kim.
Speaker 2: On the phones, my name is rich Demiro. I will
Speaker 2: talk to you real soon.