1 00:00:04,440 --> 00:00:07,080 Speaker 1: Free snacks in the backseat of your next Uber. What's 2 00:00:07,120 --> 00:00:09,840 Speaker 1: going on. I'm rich Dmiro. This is rich on tech. 3 00:00:10,080 --> 00:00:13,160 Speaker 1: Uber is partnering with a startup named Cargo to offer 4 00:00:13,320 --> 00:00:17,000 Speaker 1: free and paid snacks in the backseat of cars. Cargo 5 00:00:17,040 --> 00:00:20,160 Speaker 1: has been providing ride share drivers clear little boxes filled 6 00:00:20,200 --> 00:00:22,760 Speaker 1: with all kinds of products that they strapped to their 7 00:00:22,800 --> 00:00:25,120 Speaker 1: center consoles. They've been doing this for about a year now, 8 00:00:25,440 --> 00:00:27,760 Speaker 1: but this new partnership is a big deal because it 9 00:00:27,800 --> 00:00:31,120 Speaker 1: will expand their reach. Passengers use their phones to scan 10 00:00:31,200 --> 00:00:33,840 Speaker 1: a QR code on the box and shop for stuff inside. 11 00:00:34,040 --> 00:00:36,800 Speaker 1: The driver then hands them their goods when it's safe. 12 00:00:37,120 --> 00:00:39,600 Speaker 1: Recently I talked to Cargo co founder Jeff Kreipe. He 13 00:00:39,720 --> 00:00:41,440 Speaker 1: explained how he came up with the idea. 14 00:00:41,720 --> 00:00:44,120 Speaker 2: Yeah, So the idea behind it was, you know, twenty fifteen, 15 00:00:44,600 --> 00:00:46,879 Speaker 2: Uber was really starting to boom. Everybody was taking more 16 00:00:46,960 --> 00:00:49,320 Speaker 2: ride chair vehicles. I personally was spending so much time 17 00:00:49,320 --> 00:00:51,479 Speaker 2: in ride chair vehicles, and it just occurred to us 18 00:00:51,560 --> 00:00:53,680 Speaker 2: that like, there, you know, that we hadn't really sort 19 00:00:53,680 --> 00:00:56,080 Speaker 2: of innovated much on the experience of being in a car. 20 00:00:56,160 --> 00:00:59,040 Speaker 2: Uber made it incredibly easy to hail a car, but 21 00:00:59,080 --> 00:01:01,120 Speaker 2: the you know, the side of the you know, of 22 00:01:01,160 --> 00:01:03,040 Speaker 2: the car. The cabin of the car hadn't really changed much. 23 00:01:03,400 --> 00:01:04,720 Speaker 2: So we said, what can we do to sort of 24 00:01:04,720 --> 00:01:07,240 Speaker 2: provide a better experience to passengers, bring them arms length 25 00:01:07,280 --> 00:01:09,480 Speaker 2: convenience and put things that they need on a daily 26 00:01:09,560 --> 00:01:11,959 Speaker 2: basis at their fingertips while they're in transit, but do 27 00:01:12,000 --> 00:01:14,319 Speaker 2: it in a way that actually drives incremental earnings for 28 00:01:14,480 --> 00:01:17,000 Speaker 2: drivers as well. So it's you know, it's essentially sort 29 00:01:17,040 --> 00:01:19,080 Speaker 2: of like a mini like two sided marketplace inside the car, 30 00:01:19,120 --> 00:01:21,040 Speaker 2: and it's away for passengers to get what they need, 31 00:01:21,319 --> 00:01:23,440 Speaker 2: you know, easily affordably on the go, and for drivers 32 00:01:23,480 --> 00:01:26,240 Speaker 2: to make you know, anywhere from uh, you know, I 33 00:01:26,240 --> 00:01:28,679 Speaker 2: think one hundred dollars on average to our top drivers 34 00:01:28,720 --> 00:01:30,400 Speaker 2: earning about three hundred dollars a month. 35 00:01:30,560 --> 00:01:33,760 Speaker 1: Each cargo box averages about ten different items, about seven 36 00:01:33,840 --> 00:01:37,080 Speaker 1: or paid, three are free. I tried purchasing a few 37 00:01:37,120 --> 00:01:39,560 Speaker 1: items and I love the selection. It's all very simple. 38 00:01:39,600 --> 00:01:42,080 Speaker 1: There's no app to download, there's no sign up or 39 00:01:42,120 --> 00:01:45,160 Speaker 1: log in. You use your mobile browser and mobile payment 40 00:01:45,240 --> 00:01:48,040 Speaker 1: something like Apple pay, Google Pay, PayPal or Venmo to 41 00:01:48,120 --> 00:01:49,480 Speaker 1: check out in seconds. 42 00:01:50,120 --> 00:01:52,480 Speaker 2: So we do have those daily essentials breath fresheners if 43 00:01:52,480 --> 00:01:55,160 Speaker 2: you're going on a date, charge you know, if you've 44 00:01:55,160 --> 00:01:56,920 Speaker 2: been out all day and your phone is dying. You know, 45 00:01:57,080 --> 00:01:59,320 Speaker 2: energy energy drinks and things like that. If if you 46 00:01:59,320 --> 00:02:01,360 Speaker 2: need sort of a pick up, we have all those things. 47 00:02:01,400 --> 00:02:04,520 Speaker 2: But we also have early premium like electronics like earbuds 48 00:02:04,520 --> 00:02:06,600 Speaker 2: if you're headed to the airport and forgot your earbuds. 49 00:02:06,960 --> 00:02:09,200 Speaker 2: We have really cool beauty products in the car at now. 50 00:02:09,200 --> 00:02:12,040 Speaker 2: We actually have Patrology face masks for your face and 51 00:02:12,040 --> 00:02:13,840 Speaker 2: lips so that you can actually like turn your Uber 52 00:02:13,880 --> 00:02:16,360 Speaker 2: experience into a spaw experience while you're on the go. 53 00:02:16,919 --> 00:02:19,560 Speaker 2: We have fun beauty products we have. We have other 54 00:02:19,680 --> 00:02:22,600 Speaker 2: new sort of like snacking innovations that big companies like 55 00:02:22,639 --> 00:02:25,680 Speaker 2: Mars regular Kelloggs will launch and hopefully get into your 56 00:02:25,680 --> 00:02:27,720 Speaker 2: hands and have you fall in love with, as well 57 00:02:27,760 --> 00:02:30,360 Speaker 2: as things from sort of like cool emerging snack companies 58 00:02:30,400 --> 00:02:30,960 Speaker 2: like our x bar. 59 00:02:31,160 --> 00:02:33,960 Speaker 1: So what does this new partnership between Uber and Cargo 60 00:02:34,040 --> 00:02:34,880 Speaker 1: mean for the company. 61 00:02:34,960 --> 00:02:37,000 Speaker 2: You know, we launched the business about thirteen months ago, 62 00:02:37,560 --> 00:02:40,320 Speaker 2: and over the past thirteen months, we now have about 63 00:02:40,320 --> 00:02:43,600 Speaker 2: seven thousand drivers on the platform. A little over we've 64 00:02:43,639 --> 00:02:46,520 Speaker 2: distributed over a million products to passengers, and we've paid 65 00:02:46,520 --> 00:02:48,560 Speaker 2: out our drivers over a million dollars and this is 66 00:02:48,560 --> 00:02:50,600 Speaker 2: totally risk free and cost free for drivers. If you 67 00:02:50,639 --> 00:02:52,399 Speaker 2: sign up, it doesn't cost you a thing. You don't 68 00:02:52,400 --> 00:02:55,000 Speaker 2: buy products. So we've made that like a really nice 69 00:02:55,000 --> 00:02:57,760 Speaker 2: experience for drivers. And Uber, who we've been in contact 70 00:02:57,840 --> 00:02:59,480 Speaker 2: with for the past couple of years, I think, has 71 00:02:59,520 --> 00:03:02,160 Speaker 2: seen us to build the fleet, get into you know, 72 00:03:02,200 --> 00:03:04,359 Speaker 2: seven of the top ten ride share markets in the country, 73 00:03:05,120 --> 00:03:07,400 Speaker 2: and realize that this is really like an innovation that 74 00:03:07,440 --> 00:03:10,239 Speaker 2: benefits both of their key customers, you know, writers who 75 00:03:10,240 --> 00:03:13,360 Speaker 2: get better convenience and an upgraded in car experience and 76 00:03:13,440 --> 00:03:16,840 Speaker 2: drivers who are obviously earning more money with us. And 77 00:03:16,960 --> 00:03:18,320 Speaker 2: you know, we kind of put our heads together and 78 00:03:18,320 --> 00:03:19,799 Speaker 2: that said, you know, we feel like this is really 79 00:03:19,840 --> 00:03:22,480 Speaker 2: the right time to launch a partnership, you know. So 80 00:03:22,480 --> 00:03:24,640 Speaker 2: so today we're announcing a partnership with Uber, which is 81 00:03:24,680 --> 00:03:27,040 Speaker 2: really exciting it, you know for me as you know, 82 00:03:27,080 --> 00:03:28,840 Speaker 2: as a founder thinking about sort of the next stage 83 00:03:28,880 --> 00:03:31,320 Speaker 2: of growth for our business. Obviously, Uber has access to 84 00:03:31,360 --> 00:03:34,079 Speaker 2: tremendous you know amounts of drivers not only throughout the US, 85 00:03:34,080 --> 00:03:36,080 Speaker 2: but throughout the world. So this is a global exclusive 86 00:03:36,120 --> 00:03:39,200 Speaker 2: deal with them, so you know are we're launching LA 87 00:03:39,280 --> 00:03:42,480 Speaker 2: in San Francisco today with them UH. These boxes and 88 00:03:42,800 --> 00:03:45,000 Speaker 2: sign up for drivers will now also be available in 89 00:03:45,040 --> 00:03:48,000 Speaker 2: their green light hubs in San Francisco UH and in 90 00:03:48,040 --> 00:03:50,240 Speaker 2: Los Angeles, which are areas where drivers can go in 91 00:03:50,280 --> 00:03:52,920 Speaker 2: for support, for rest, bit, to pick up some coffee, 92 00:03:52,960 --> 00:03:54,080 Speaker 2: and now to sign up for cargo. 93 00:03:54,280 --> 00:03:57,040 Speaker 1: I wondered about safety because these products are inside a 94 00:03:57,080 --> 00:03:59,520 Speaker 1: box that only the driver can access. The driver has 95 00:03:59,560 --> 00:04:02,200 Speaker 1: to open the box, retrieve the goods, and then hand 96 00:04:02,240 --> 00:04:04,800 Speaker 1: them to the passengers. They're supposed to be stopped when 97 00:04:04,800 --> 00:04:06,680 Speaker 1: they do this, but what if the passengers get the 98 00:04:06,760 --> 00:04:09,160 Speaker 1: munchies and try to reach in and grab something themselves. 99 00:04:09,360 --> 00:04:11,840 Speaker 2: Take you know, precautions at every stage of our interaction 100 00:04:11,920 --> 00:04:14,960 Speaker 2: with a driver, from the moment they sign up to 101 00:04:15,800 --> 00:04:18,880 Speaker 2: you know, frequent communications we have with them, to communications 102 00:04:18,880 --> 00:04:21,200 Speaker 2: in the text messages. That product should only be distributed 103 00:04:21,560 --> 00:04:24,080 Speaker 2: when the car is safely parked. And I'm very proud 104 00:04:24,080 --> 00:04:26,599 Speaker 2: to say that we've we've processed over five hundred thousand 105 00:04:26,600 --> 00:04:29,680 Speaker 2: transactions and we've never literally had a single complaint from 106 00:04:29,680 --> 00:04:33,240 Speaker 2: a passenger about safety, which is terrific. But also you know, 107 00:04:33,279 --> 00:04:36,200 Speaker 2: we have made this device really easy to take in 108 00:04:36,240 --> 00:04:37,880 Speaker 2: and out of the car. All you have to do 109 00:04:37,920 --> 00:04:39,719 Speaker 2: is strap it down to the center of the center 110 00:04:39,720 --> 00:04:43,560 Speaker 2: console with you know, strong straps that we provide and 111 00:04:43,600 --> 00:04:45,559 Speaker 2: buckles that we provide that are attached to the box, 112 00:04:46,000 --> 00:04:47,960 Speaker 2: so you can actually, you know, at night, if if 113 00:04:48,000 --> 00:04:49,400 Speaker 2: you live in an area and you don't think you'd 114 00:04:49,520 --> 00:04:50,760 Speaker 2: you know, you'd like to keep this in the car 115 00:04:50,800 --> 00:04:52,800 Speaker 2: because there are headphones and other things people might want. 116 00:04:52,880 --> 00:04:54,800 Speaker 2: You can just toss this in your trunk or you know, 117 00:04:54,800 --> 00:04:57,000 Speaker 2: bring it in at night and you know, put it 118 00:04:57,040 --> 00:04:59,280 Speaker 2: back in the morning and twenty seconds or less. 119 00:04:59,360 --> 00:05:01,640 Speaker 1: There you have it. Expect to see some more snackage 120 00:05:01,680 --> 00:05:04,400 Speaker 1: on your next Uber ride. And the free sample aspect 121 00:05:04,440 --> 00:05:07,080 Speaker 1: is just brilliant because that makes people curious. They want 122 00:05:07,080 --> 00:05:09,040 Speaker 1: to know what they can get for free, and that 123 00:05:09,080 --> 00:05:11,919 Speaker 1: gets them comfortable interacting with the boxes. Because even to 124 00:05:11,920 --> 00:05:13,920 Speaker 1: get the free stuff, you still have to scan the 125 00:05:14,000 --> 00:05:16,920 Speaker 1: QR code and check out on the mobile browser. If 126 00:05:16,920 --> 00:05:19,320 Speaker 1: you've ever been on Virgin America, it's kind of the 127 00:05:19,360 --> 00:05:21,120 Speaker 1: same thing. Even if you want to order something on 128 00:05:21,120 --> 00:05:23,520 Speaker 1: the touch screen, even if it's free, you still have 129 00:05:23,560 --> 00:05:25,520 Speaker 1: to order it and then the flight attendant brings it 130 00:05:25,560 --> 00:05:28,239 Speaker 1: to you, and keep in mind this program is optional. 131 00:05:28,320 --> 00:05:30,400 Speaker 1: Drivers are not required to sign up for it, so 132 00:05:30,400 --> 00:05:32,440 Speaker 1: if they're worried about people making a mess in their car, 133 00:05:32,680 --> 00:05:35,000 Speaker 1: they can just avoid it all together. Thanks so much 134 00:05:35,000 --> 00:05:36,520 Speaker 1: for listening. I'd love it if you could spread the 135 00:05:36,560 --> 00:05:39,240 Speaker 1: word about my podcast. Just take a screenshot of you 136 00:05:39,320 --> 00:05:41,320 Speaker 1: listening on your phone and then post it to your 137 00:05:41,320 --> 00:05:43,960 Speaker 1: Instagram stories. That's a great way for other people to 138 00:05:44,000 --> 00:05:46,640 Speaker 1: discover it, and be sure to tag me. I'm at 139 00:05:46,760 --> 00:05:48,919 Speaker 1: rich on tech on Instagram. And by the way, if 140 00:05:48,960 --> 00:05:51,640 Speaker 1: you're interested in seeing what the world's largest chevron looks 141 00:05:51,680 --> 00:05:54,839 Speaker 1: like with ninety six pumps and a fifty thousand square 142 00:05:54,839 --> 00:05:57,760 Speaker 1: foot convenience store, well it just opened outside Las Vegas 143 00:05:57,760 --> 00:05:59,560 Speaker 1: and I did a road trip there to check it out. 144 00:05:59,720 --> 00:06:02,520 Speaker 1: You can see my blog post and video on my website. 145 00:06:02,760 --> 00:06:06,320 Speaker 1: Just go to richon tech dot tv. I'm Richdemiro. I'll 146 00:06:06,360 --> 00:06:07,440 Speaker 1: talk to you real soon. 147 00:06:10,680 --> 00:06:10,720 Speaker 2: M