1 00:00:00,240 --> 00:00:02,400 Speaker 1: Ron and Nannian. I kept the Volkswagen on the road 2 00:00:02,440 --> 00:00:04,880 Speaker 1: this week. I'm not sure that's legitimate. They might drum 3 00:00:04,960 --> 00:00:07,480 Speaker 1: me out of the union. You get that thing doing 4 00:00:08,880 --> 00:00:19,120 Speaker 1: the radio and you dropped out. No, no, the Car Doctor, 5 00:00:19,320 --> 00:00:22,560 Speaker 1: the passlock sensor, the signal out of the ignition switch 6 00:00:22,920 --> 00:00:26,200 Speaker 1: isn't being received by the body module, allowing the vehicle 7 00:00:26,239 --> 00:00:30,520 Speaker 1: to crank and going to enable. Right. Well there you got. 8 00:00:30,600 --> 00:00:33,479 Speaker 1: Welcome to the radio home of Ron and Anian the 9 00:00:33,560 --> 00:00:38,000 Speaker 1: Car Doctor. Since this is where car owners the world 10 00:00:38,040 --> 00:00:42,559 Speaker 1: overturned to for their definitive opinion on automotive repair. If 11 00:00:42,600 --> 00:00:45,320 Speaker 1: your mechanics giving you a busy signal, pick up the 12 00:00:45,360 --> 00:00:49,000 Speaker 1: phone and call in the garage doors are open, but 13 00:00:49,040 --> 00:00:51,160 Speaker 1: I am here to take your call at eight five 14 00:00:51,240 --> 00:00:59,600 Speaker 1: five and now he running. I'm thinking of doing a 15 00:00:59,640 --> 00:01:02,600 Speaker 1: new segment. Hello and welcome Mornini and the Car Doctor 16 00:01:02,640 --> 00:01:05,920 Speaker 1: here at five six zero nine zero zero to take 17 00:01:06,000 --> 00:01:08,280 Speaker 1: answer your call, solve your problems and make you feel 18 00:01:08,319 --> 00:01:12,560 Speaker 1: better about your automobile. I'm thinking about doing a new segment. 19 00:01:12,640 --> 00:01:15,080 Speaker 1: We're gonna call it, and it's development in my mind. 20 00:01:15,120 --> 00:01:17,800 Speaker 1: I haven't fully brought it to the forefront yet. It's 21 00:01:17,840 --> 00:01:22,039 Speaker 1: kind of crowded up there. Car doctor confessional, Right, what 22 00:01:22,080 --> 00:01:24,560 Speaker 1: do you think, Tom, We'll do a car doctor And 23 00:01:24,600 --> 00:01:28,160 Speaker 1: here's here's the premise for this, all right. I had 24 00:01:28,440 --> 00:01:33,080 Speaker 1: to business dinners, you know, when I say business dinners, 25 00:01:33,440 --> 00:01:36,920 Speaker 1: my guys at different dealerships to service managers, one at 26 00:01:36,959 --> 00:01:40,240 Speaker 1: this one, one at that one. And we sat down 27 00:01:40,280 --> 00:01:43,120 Speaker 1: two different nights of the week this past week and 28 00:01:43,160 --> 00:01:47,000 Speaker 1: I listened to them, and it's amazing. You know, you 29 00:01:47,040 --> 00:01:51,960 Speaker 1: think the dealer is the house of perfection and it's not. 30 00:01:52,280 --> 00:01:55,120 Speaker 1: It's they've got their problems too. And it's what I 31 00:01:55,160 --> 00:01:58,680 Speaker 1: always say. A repair shop is clearly only as good 32 00:01:58,720 --> 00:02:00,200 Speaker 1: as the people in it. It doesn't matter or what 33 00:02:00,360 --> 00:02:06,040 Speaker 1: sign is over the door. And in one case, as 34 00:02:06,160 --> 00:02:09,680 Speaker 1: I listened to Tea, and I'll use his first initial 35 00:02:10,360 --> 00:02:12,400 Speaker 1: for reasons of aminimity, the names have been changed to 36 00:02:12,440 --> 00:02:16,840 Speaker 1: protect the innocent. And gee, he's got a lot on 37 00:02:16,880 --> 00:02:19,000 Speaker 1: his plate, he really does. And I feel for him. 38 00:02:19,040 --> 00:02:21,160 Speaker 1: He's um, he's got to manage a lot of people. 39 00:02:21,280 --> 00:02:24,320 Speaker 1: He's got a lot of people to answer to. And 40 00:02:24,600 --> 00:02:27,040 Speaker 1: I'm not just talking about the cars that he attempts 41 00:02:27,080 --> 00:02:29,520 Speaker 1: to fix. That he fixes that he has to service 42 00:02:29,520 --> 00:02:32,760 Speaker 1: and repair with all the crazy complaints and problems. But 43 00:02:33,840 --> 00:02:38,280 Speaker 1: I'm talking about you know, he's got almost forty employees 44 00:02:38,320 --> 00:02:42,120 Speaker 1: in his department alone that he has to manage. And 45 00:02:42,680 --> 00:02:45,600 Speaker 1: you sit there and you say to yourself, wow, sometimes 46 00:02:45,639 --> 00:02:47,480 Speaker 1: being you know, three or four guys, two and a 47 00:02:47,520 --> 00:02:50,280 Speaker 1: half guys is um is okay? I kind of get that. 48 00:02:50,360 --> 00:02:52,639 Speaker 1: It's a little easier on you. So we might do 49 00:02:52,680 --> 00:02:55,160 Speaker 1: a thing car doctor confessional where I could because I 50 00:02:55,200 --> 00:02:57,720 Speaker 1: started taking notes. I'm gonna start writing things down when 51 00:02:57,720 --> 00:03:00,560 Speaker 1: I go to these these these um ers and you know, 52 00:03:00,600 --> 00:03:03,079 Speaker 1: it's not business, it's just casual. Hey, how is your summer, 53 00:03:03,080 --> 00:03:04,960 Speaker 1: how's this going, how's that going? That kind of a thing. 54 00:03:05,000 --> 00:03:08,600 Speaker 1: It's it's more like a therapy group. And it's interesting. 55 00:03:08,680 --> 00:03:11,959 Speaker 1: Some of the things you hear I was telling to 56 00:03:13,160 --> 00:03:16,480 Speaker 1: about this accurate. And this is really where I wanted 57 00:03:16,520 --> 00:03:18,960 Speaker 1: to start at the show today. Remember last week we 58 00:03:19,000 --> 00:03:22,359 Speaker 1: started off this hour talking about air conditioning and how 59 00:03:22,400 --> 00:03:24,519 Speaker 1: hard it is the diagnosed air conditioning. And you know, 60 00:03:24,560 --> 00:03:26,720 Speaker 1: air conditioning is a tough deal. Right where do you start? 61 00:03:26,760 --> 00:03:28,480 Speaker 1: The customer comes in says, the air conditioning is not 62 00:03:28,560 --> 00:03:32,680 Speaker 1: blowing cold? What do I do? And you got to 63 00:03:32,680 --> 00:03:35,400 Speaker 1: diagnose it? Okay, well, is it low and refrigerant, is 64 00:03:35,400 --> 00:03:39,240 Speaker 1: it electrical, is it mechanical? Is it a code problem? 65 00:03:39,320 --> 00:03:41,520 Speaker 1: Is it a sensor issue? And listen. You can go 66 00:03:41,560 --> 00:03:43,960 Speaker 1: back to the podcast car Doctor Show dot com. Listen 67 00:03:43,960 --> 00:03:46,040 Speaker 1: to last week's open. You'll hear the same deal. I 68 00:03:46,040 --> 00:03:48,720 Speaker 1: don't want to cover the same ground because the point 69 00:03:48,720 --> 00:03:53,880 Speaker 1: of this is air conditioning. It seems every repair, just 70 00:03:53,920 --> 00:03:55,760 Speaker 1: when you think you've learned, hey, this is how it 71 00:03:55,800 --> 00:03:58,160 Speaker 1: can fail, they come up with another way for it 72 00:03:58,240 --> 00:04:00,680 Speaker 1: to fill. Air Conditioning is a lot like snow flakes. 73 00:04:00,680 --> 00:04:03,480 Speaker 1: It's there's no two alike. It's like kids, there's no 74 00:04:03,560 --> 00:04:07,880 Speaker 1: two alike. They're all different. Two thousand five Accura came 75 00:04:07,920 --> 00:04:10,880 Speaker 1: into the shop this week for air conditioning service and 76 00:04:11,000 --> 00:04:13,280 Speaker 1: change the oil and look it over in general stuff 77 00:04:14,120 --> 00:04:16,159 Speaker 1: needed four tires, We did some tires, we did an 78 00:04:16,200 --> 00:04:17,960 Speaker 1: oil change, we did some other service work, and the 79 00:04:18,000 --> 00:04:20,159 Speaker 1: last thing on the list was we're going on a trip. 80 00:04:20,640 --> 00:04:22,560 Speaker 1: Can you just check the air condition We wanna make 81 00:04:22,600 --> 00:04:24,520 Speaker 1: sure it's it's ready to go to North Carolina. Yeah, 82 00:04:24,560 --> 00:04:28,080 Speaker 1: no problem, that's you know, there's what we'll do. And 83 00:04:28,120 --> 00:04:31,640 Speaker 1: it really wasn't really working well. It was struggling to 84 00:04:31,760 --> 00:04:34,599 Speaker 1: keep the car below seventy degrees. To be honest with you, 85 00:04:34,640 --> 00:04:36,040 Speaker 1: it really didn't do a whole heck of a lot. 86 00:04:36,120 --> 00:04:38,240 Speaker 1: So even though the compressor was on and looking at 87 00:04:38,279 --> 00:04:40,080 Speaker 1: system pressure, I'm saying, well, it's got to be low 88 00:04:40,120 --> 00:04:42,240 Speaker 1: on charge. Let me go through the routine. You hear 89 00:04:42,279 --> 00:04:44,560 Speaker 1: me talk about it all the time. Let's go through 90 00:04:44,560 --> 00:04:46,760 Speaker 1: the routine and and and and do the things that 91 00:04:46,800 --> 00:04:49,320 Speaker 1: I normally do to make sure that I've covered the 92 00:04:49,360 --> 00:04:52,800 Speaker 1: bases and third or fourth step down in that in 93 00:04:52,800 --> 00:04:55,600 Speaker 1: that diagnostic chart for air conditioning, I got around to 94 00:04:55,640 --> 00:04:58,240 Speaker 1: hooking up the gauges. It was low pressure. Okay, let's 95 00:04:58,240 --> 00:05:02,080 Speaker 1: recover took Say sunce is out of a sound system. Well, 96 00:05:02,120 --> 00:05:06,479 Speaker 1: there you go. There's the first problem. So simplest pie, right, Hey, 97 00:05:06,520 --> 00:05:08,560 Speaker 1: you need an a C service. That's all it could be. 98 00:05:09,320 --> 00:05:12,599 Speaker 1: And I'm telling this story to Tea, and his joy 99 00:05:12,720 --> 00:05:14,200 Speaker 1: hit the ground when I told him the next part. 100 00:05:14,240 --> 00:05:17,400 Speaker 1: So there I was, and I'm like three quarters of 101 00:05:17,400 --> 00:05:19,120 Speaker 1: the way through it, and I'm almost done, and I 102 00:05:19,160 --> 00:05:21,400 Speaker 1: have to take the high side hose off, and I 103 00:05:21,400 --> 00:05:24,239 Speaker 1: take the high side all hose off, and the valve 104 00:05:24,320 --> 00:05:27,360 Speaker 1: is stuck, so all the refrigerant that I just pumped 105 00:05:27,400 --> 00:05:31,040 Speaker 1: in is now trying to escape and become free. Willy 106 00:05:31,120 --> 00:05:36,000 Speaker 1: out in the atmosphere, free Willy uhuh. Clamped the hose 107 00:05:36,040 --> 00:05:38,440 Speaker 1: back on, and I'm thinking about this. Now the straighter 108 00:05:38,520 --> 00:05:41,080 Speaker 1: valve is stuck. I can't take the hose off to 109 00:05:41,080 --> 00:05:43,200 Speaker 1: take the straighter out. So guess what I have to do. 110 00:05:43,960 --> 00:05:46,080 Speaker 1: I have to recover all the refrigerant that I just 111 00:05:46,200 --> 00:05:50,039 Speaker 1: put in. Start all over again, recover all the refrigerant, 112 00:05:50,279 --> 00:05:52,560 Speaker 1: make sure the system is empty, go to take the 113 00:05:52,600 --> 00:05:55,000 Speaker 1: straighter out. When I go to take the straighter out, 114 00:05:55,240 --> 00:05:58,520 Speaker 1: which is the service port, just like a valve stam 115 00:05:58,640 --> 00:06:00,839 Speaker 1: or a straighter valve inside of a higher valve stem 116 00:06:00,880 --> 00:06:02,719 Speaker 1: like you have on the car or the tube or 117 00:06:02,760 --> 00:06:07,320 Speaker 1: what have you. The stem will unscrew, but it won't 118 00:06:07,360 --> 00:06:12,560 Speaker 1: come out. It's it's restricted, either either by design or 119 00:06:12,680 --> 00:06:15,039 Speaker 1: just the way this was worn over the years, that 120 00:06:15,120 --> 00:06:19,560 Speaker 1: it won't it won't remove itself. Now it's four thirty Uh, 121 00:06:19,880 --> 00:06:22,800 Speaker 1: customers coming ten to five, five o'clock, they'll be here. 122 00:06:23,000 --> 00:06:26,480 Speaker 1: Now we're in trouble. Now what do we do? And 123 00:06:27,720 --> 00:06:31,400 Speaker 1: two things? All right? Like in the words of Winston Churchill, 124 00:06:31,720 --> 00:06:34,080 Speaker 1: who uh said right he was walking around the blitz 125 00:06:34,120 --> 00:06:37,000 Speaker 1: Creeg after the Germans bomb London, and his comments were 126 00:06:37,040 --> 00:06:39,240 Speaker 1: stay calm and carry on. That's the mantra at the 127 00:06:39,279 --> 00:06:41,320 Speaker 1: shop now, and I try to repeat that to myself. 128 00:06:41,400 --> 00:06:43,839 Speaker 1: I have to repeat that to myself quite often some days. 129 00:06:43,880 --> 00:06:46,360 Speaker 1: But I was stay calm and carry on. I called 130 00:06:46,360 --> 00:06:48,360 Speaker 1: the customer. They were gracious enough to say, hey, we'll 131 00:06:48,400 --> 00:06:50,000 Speaker 1: leave the car overnight because I don't want to rush 132 00:06:50,040 --> 00:06:54,320 Speaker 1: through this, and I ended up snugging the valve. I 133 00:06:54,400 --> 00:06:56,880 Speaker 1: loosened it up. I put a drop of refriger and 134 00:06:56,920 --> 00:06:59,200 Speaker 1: oil in it because I'm thinking maybe there's some debris 135 00:06:59,200 --> 00:07:02,080 Speaker 1: on there. Maybe I could and wash it off, and 136 00:07:02,360 --> 00:07:04,160 Speaker 1: maybe it just needs to be reseated. I put a 137 00:07:04,240 --> 00:07:07,200 Speaker 1: drop of refrigerant oil on the strader, screwed it and 138 00:07:07,360 --> 00:07:09,279 Speaker 1: screwed it out, screwed it and screwed it out, screwed 139 00:07:09,279 --> 00:07:14,640 Speaker 1: it and left it in. Recovered the system and charged 140 00:07:14,680 --> 00:07:20,800 Speaker 1: it and took the high side off and it worked fine. 141 00:07:20,920 --> 00:07:24,320 Speaker 1: Look at that, Huh, I fixed something. This is where 142 00:07:24,600 --> 00:07:27,480 Speaker 1: this is where Tease Joe hit the ground. Then I 143 00:07:27,480 --> 00:07:30,720 Speaker 1: took the low side pose off. That one was leaking, 144 00:07:31,160 --> 00:07:33,400 Speaker 1: so I had to go through the whole thing all 145 00:07:33,440 --> 00:07:36,880 Speaker 1: over again. Hoping and praying that at least I could 146 00:07:36,920 --> 00:07:39,640 Speaker 1: get the low side strader out, because I'm thinking the 147 00:07:39,640 --> 00:07:42,320 Speaker 1: oil drop trick can't work twice on the same vehicle. 148 00:07:43,360 --> 00:07:46,040 Speaker 1: And sure enough, I was lucky, got it all out, 149 00:07:46,480 --> 00:07:48,800 Speaker 1: took the strader out, I was able to change that one, 150 00:07:48,880 --> 00:07:52,200 Speaker 1: put a new strader in, charged it up, done, bang zoo, 151 00:07:52,200 --> 00:07:54,520 Speaker 1: and finally got at of work that night six o'clock. 152 00:07:55,760 --> 00:08:00,880 Speaker 1: The bottom line is, sometimes you've got to exercise the 153 00:08:00,880 --> 00:08:04,040 Speaker 1: ghosts out of the machine. And there are ghosts in 154 00:08:04,040 --> 00:08:07,400 Speaker 1: the machine, and you don't know how haunted that vehicle is, 155 00:08:08,160 --> 00:08:10,320 Speaker 1: regardless of whether or not you've worked on it. It's 156 00:08:10,320 --> 00:08:14,240 Speaker 1: the luck of the draw. And he understood that. And 157 00:08:14,440 --> 00:08:16,800 Speaker 1: I'm not sure who got more therapy from our dinner 158 00:08:16,880 --> 00:08:19,800 Speaker 1: that night, him orry, I know I enjoyed it immensely, 159 00:08:20,560 --> 00:08:22,840 Speaker 1: And I know in our closing conversation we were all 160 00:08:22,840 --> 00:08:25,960 Speaker 1: talking about well, he was telling me about a blogger 161 00:08:26,560 --> 00:08:29,920 Speaker 1: that he reads on a daily basis for let's say, 162 00:08:31,520 --> 00:08:34,680 Speaker 1: spiritual reconnection back to Earth after dealing with cars and 163 00:08:34,720 --> 00:08:37,040 Speaker 1: people all day long, and I started reading that same 164 00:08:37,080 --> 00:08:41,679 Speaker 1: blogger and Seth Grodon, by the way, and um, it's 165 00:08:41,720 --> 00:08:44,400 Speaker 1: interesting to see you know, that it doesn't matter the 166 00:08:44,400 --> 00:08:46,680 Speaker 1: size of the shop. Everybody really kind of goes through 167 00:08:46,679 --> 00:08:50,680 Speaker 1: the same stuff because the cars seem to be the 168 00:08:50,760 --> 00:08:56,000 Speaker 1: pivotal point at which anything can and usually does happen. 169 00:08:56,320 --> 00:08:59,000 Speaker 1: Hello and welcome Ronanini in the Car Doctor. I'm here 170 00:08:59,000 --> 00:09:02,520 Speaker 1: at six zero nine nine zero zero. That's eight five 171 00:09:02,600 --> 00:09:05,400 Speaker 1: five five zero nine nine zero zero. That's the Car 172 00:09:05,440 --> 00:09:08,040 Speaker 1: Doctor's toll free number to call in and ask a 173 00:09:08,120 --> 00:09:11,200 Speaker 1: question about your car, your repair process, or whatever it 174 00:09:11,240 --> 00:09:14,079 Speaker 1: is you're thinking of possibly changing on your vehicle, or 175 00:09:14,120 --> 00:09:15,640 Speaker 1: maybe you're thinking of going out and buying a new 176 00:09:15,679 --> 00:09:17,720 Speaker 1: car next week. Let's talk about at eight five five 177 00:09:18,040 --> 00:09:21,800 Speaker 1: five zero nine nine zero zero. And without any further ado, 178 00:09:21,880 --> 00:09:23,480 Speaker 1: let's pull over and take a pause. When the Car 179 00:09:23,520 --> 00:09:38,680 Speaker 1: Doctor returns, will open the garage door. Stay tuned. I 180 00:09:38,720 --> 00:09:51,199 Speaker 1: ain't ever been with the woman. Welcome back. We're on 181 00:09:51,240 --> 00:09:53,240 Speaker 1: any of the car Doctor here eight five five five 182 00:09:53,320 --> 00:09:56,160 Speaker 1: six zero nine nine zero zero. More information about this 183 00:09:56,280 --> 00:09:59,240 Speaker 1: radio show out at Car Doctor show dot com. You'll 184 00:09:59,280 --> 00:10:01,880 Speaker 1: find an affiliate list there. There's iHeart dot com, there's 185 00:10:01,920 --> 00:10:04,840 Speaker 1: iTunes dot com, all sorts of ways to subscribe to 186 00:10:04,880 --> 00:10:08,080 Speaker 1: this radio show via podcast. But the phone numbers eight 187 00:10:08,120 --> 00:10:11,959 Speaker 1: five zero nine zero zero, very very important, right down. 188 00:10:12,160 --> 00:10:13,400 Speaker 1: Give us a call, and keep in mind that is 189 00:10:14,280 --> 00:10:15,880 Speaker 1: number of the show is not on the air in 190 00:10:15,920 --> 00:10:18,559 Speaker 1: your local market. You can call, leave a message and 191 00:10:18,600 --> 00:10:20,120 Speaker 1: we will get back to you and get you in 192 00:10:20,240 --> 00:10:23,760 Speaker 1: que here to talk to you on air eight zero 193 00:10:23,880 --> 00:10:26,959 Speaker 1: nine nine zero zero real quick. Before I get open 194 00:10:27,000 --> 00:10:29,040 Speaker 1: the phones up, I want to just mention regarding the 195 00:10:29,080 --> 00:10:32,560 Speaker 1: A C conversation we just had in that previous segment 196 00:10:33,000 --> 00:10:35,839 Speaker 1: that one last tip or one last really great use 197 00:10:35,960 --> 00:10:39,200 Speaker 1: for refrigerant oil air conditioning refrigerant oil is put a 198 00:10:39,320 --> 00:10:42,800 Speaker 1: drop on the threads of the cap just enough to 199 00:10:43,040 --> 00:10:45,439 Speaker 1: wet it, give it a taste, and when you screw 200 00:10:45,480 --> 00:10:47,920 Speaker 1: the cap on, the cap will screw on just a 201 00:10:47,960 --> 00:10:50,439 Speaker 1: little bit tighter. And if you've got a strader that's 202 00:10:50,480 --> 00:10:53,680 Speaker 1: CP or leaking, that oil will help form a bond 203 00:10:54,240 --> 00:10:57,480 Speaker 1: and quite possibly slowed down that slow leak to an 204 00:10:57,520 --> 00:10:59,760 Speaker 1: almost no leak. And I've had some very good luck 205 00:10:59,800 --> 00:11:01,520 Speaker 1: doing that as well, and you can check that as 206 00:11:01,559 --> 00:11:04,840 Speaker 1: always either leak detector or the good old fashioned way, 207 00:11:04,880 --> 00:11:07,040 Speaker 1: just some soapy water out of a spray bottle. But 208 00:11:07,160 --> 00:11:08,800 Speaker 1: keep that in mind to just put a drop of 209 00:11:08,800 --> 00:11:11,400 Speaker 1: oil on your a c CAPS after you've done servicing 210 00:11:11,400 --> 00:11:13,839 Speaker 1: the system, and it'll help get those on there really 211 00:11:13,840 --> 00:11:15,560 Speaker 1: good and tight. Let's get over to the phones and 212 00:11:15,600 --> 00:11:18,960 Speaker 1: talk to Robert Springfield, Illinois, and some questions about a BMW. Robert, 213 00:11:19,000 --> 00:11:20,800 Speaker 1: Welcome to the car doctor, sir, how can I help? 214 00:11:20,800 --> 00:11:23,319 Speaker 1: Thank you? You're welcome. A couple of quick questions and 215 00:11:23,360 --> 00:11:25,160 Speaker 1: I won't keep you out. I really appreciate your program. 216 00:11:25,240 --> 00:11:28,480 Speaker 1: You guys do great work. Thank you. I'm presently driving 217 00:11:28,480 --> 00:11:31,319 Speaker 1: a three thirty I BMW. I'm thinking about driving the 218 00:11:31,320 --> 00:11:34,000 Speaker 1: wheels off of it. However, I'm looking at and actually 219 00:11:34,120 --> 00:11:38,360 Speaker 1: made an offer on the X one. My concerns are 220 00:11:38,840 --> 00:11:41,880 Speaker 1: the little folks soater engine. I wonder how reliable it is. 221 00:11:42,600 --> 00:11:45,599 Speaker 1: And secondly, I'd like to drive about eighty miles and 222 00:11:45,600 --> 00:11:47,080 Speaker 1: not going to mine the open road. And I don't 223 00:11:47,080 --> 00:11:49,439 Speaker 1: know if it afforded. Clunder engine can do that, so 224 00:11:51,080 --> 00:11:54,520 Speaker 1: in no particular order, it'll do that. The question is 225 00:11:54,640 --> 00:11:58,440 Speaker 1: and and you know, from a reliability perspective, it's it's 226 00:11:58,640 --> 00:12:01,760 Speaker 1: the reliability factor only affected by how much maintenance you're 227 00:12:01,760 --> 00:12:05,120 Speaker 1: willing to do. Now, if you want to follow factory 228 00:12:05,160 --> 00:12:08,440 Speaker 1: recommended maintenance, you'll probably get through the warrant t period 229 00:12:08,480 --> 00:12:12,560 Speaker 1: without any problem, and that's where it might end. And 230 00:12:13,200 --> 00:12:15,920 Speaker 1: that's just something to be mindful of. You know, I'm 231 00:12:15,960 --> 00:12:19,600 Speaker 1: noticing a trend lately, Robert in that so many car 232 00:12:19,640 --> 00:12:22,320 Speaker 1: companies are calling for well, we'll we'll pick on the 233 00:12:22,400 --> 00:12:25,480 Speaker 1: number one PV I have. They're they're extending or they 234 00:12:25,520 --> 00:12:28,959 Speaker 1: have been extending oil drain intervals. And have you noticed 235 00:12:28,960 --> 00:12:36,720 Speaker 1: this started probably six seven years ago and from three 236 00:12:37,120 --> 00:12:40,080 Speaker 1: and and like BMW, for example, two or three years 237 00:12:40,080 --> 00:12:42,840 Speaker 1: ago cut those oil change intervals back to ten. They 238 00:12:42,840 --> 00:12:44,800 Speaker 1: went from fifteen to ten. G Do you think they 239 00:12:44,800 --> 00:12:48,760 Speaker 1: see a problem. But it's it's it's not just BMW. 240 00:12:48,880 --> 00:12:52,240 Speaker 1: Toyota's got a problem, Hans has got a problem, Subru's 241 00:12:52,280 --> 00:12:56,080 Speaker 1: got a problem. They've all got issues. And one of 242 00:12:56,080 --> 00:12:59,560 Speaker 1: the things I'm hearing consistent from every dealer, in every 243 00:12:59,640 --> 00:13:02,679 Speaker 1: tech and every service managing. You've got to imagine I 244 00:13:02,720 --> 00:13:05,480 Speaker 1: know a few is they're all telling me the same thing. 245 00:13:05,880 --> 00:13:10,240 Speaker 1: The extended oil drain intervals are creating varnish problems and 246 00:13:10,440 --> 00:13:13,720 Speaker 1: clogging the oil rings, causing them to either stick or 247 00:13:13,800 --> 00:13:17,240 Speaker 1: be restricted. And they can provide proper oil control and 248 00:13:17,280 --> 00:13:21,520 Speaker 1: it's helping increase the probability of oil consumption. So for 249 00:13:21,559 --> 00:13:23,400 Speaker 1: everybody out there that says, hey, Ron, you're nuts, I 250 00:13:23,480 --> 00:13:25,400 Speaker 1: want to I'm just continuing to do my old drain 251 00:13:25,440 --> 00:13:27,880 Speaker 1: interval the way I am. Hey, that's great my opinion, 252 00:13:28,000 --> 00:13:30,880 Speaker 1: you're rolling the dice. I still stand by my original 253 00:13:30,920 --> 00:13:35,440 Speaker 1: conversation conventional oil every three to four thousand, synthetic oil 254 00:13:35,559 --> 00:13:41,080 Speaker 1: every five to six and I'm doing an oil change 255 00:13:42,120 --> 00:13:45,960 Speaker 1: on my uh BMW, But do you just convinced me 256 00:13:45,960 --> 00:13:48,840 Speaker 1: I should do it more often? And and I'll tell 257 00:13:48,840 --> 00:13:51,079 Speaker 1: you what regardless of what you're using, and that's a 258 00:13:51,120 --> 00:13:56,160 Speaker 1: BMW if I'm not mistaken BMW. What brand is BMW recommending? 259 00:13:57,000 --> 00:13:58,800 Speaker 1: I couldn't tell you off hand, but I think what 260 00:13:58,880 --> 00:14:02,760 Speaker 1: the guy is at the shop reason Mobile one and 261 00:14:02,760 --> 00:14:05,559 Speaker 1: and nothing wrong there, But I think there's something better 262 00:14:05,600 --> 00:14:07,080 Speaker 1: if you get over and take a look at motor 263 00:14:07,120 --> 00:14:10,760 Speaker 1: oil regime reimagine and take a look at Pen's oil. 264 00:14:10,920 --> 00:14:13,000 Speaker 1: And and the reason I like the Pens oil better 265 00:14:13,040 --> 00:14:15,440 Speaker 1: than Mobile one or anybody else right now is because 266 00:14:15,480 --> 00:14:18,959 Speaker 1: the Pen's oil comes from a cleaner based stock. It's 267 00:14:19,000 --> 00:14:23,480 Speaker 1: a natural a natural gas derivative based stock oil, and 268 00:14:23,520 --> 00:14:26,400 Speaker 1: they create the synthetic from that and if you start pure, 269 00:14:26,440 --> 00:14:29,760 Speaker 1: you end pure. And the logic is there not to 270 00:14:29,800 --> 00:14:31,840 Speaker 1: mention the pens oil has a better rating for taking 271 00:14:31,840 --> 00:14:34,160 Speaker 1: the heat on a twin turbo four cylinder or the 272 00:14:34,160 --> 00:14:36,800 Speaker 1: car you're driving heats. What it's all about, Robert, That's 273 00:14:36,800 --> 00:14:39,720 Speaker 1: what's gonna cause that that engine to be a problem here. Well, 274 00:14:39,760 --> 00:14:46,320 Speaker 1: then one final question, a similar vehicle. Um, you know, 275 00:14:46,800 --> 00:14:49,920 Speaker 1: there's so many out there. I always tell everybody, find 276 00:14:50,000 --> 00:14:52,520 Speaker 1: something you like and come back to me. Give me 277 00:14:52,560 --> 00:14:54,600 Speaker 1: two choices, give me three choices, and we can talk 278 00:14:54,640 --> 00:14:56,920 Speaker 1: about the pros and cons because I can go through 279 00:14:56,920 --> 00:14:58,360 Speaker 1: a half a dozen in my head and it may 280 00:14:58,360 --> 00:15:01,400 Speaker 1: not be something that fits your build, your need, your want, 281 00:15:01,440 --> 00:15:04,280 Speaker 1: your desire. I think when you're buying a vehicle of 282 00:15:04,320 --> 00:15:07,920 Speaker 1: that caliber, it's an emotional decision. I really do, and 283 00:15:07,920 --> 00:15:10,400 Speaker 1: I'm not you know, I'm not. I'm not wanting to 284 00:15:10,400 --> 00:15:12,360 Speaker 1: be emotional when it comes time to buy in a car. 285 00:15:12,440 --> 00:15:14,800 Speaker 1: I think it's all about Um, I think it's all 286 00:15:14,800 --> 00:15:17,800 Speaker 1: about you know, form and fit and function. But you 287 00:15:17,800 --> 00:15:19,440 Speaker 1: know it's got to turn your blood a little bit 288 00:15:19,520 --> 00:15:22,640 Speaker 1: and and get you to boil because you know, life, 289 00:15:22,680 --> 00:15:24,800 Speaker 1: life's about the ride. You gotta enjoy it while you can. 290 00:15:25,440 --> 00:15:28,880 Speaker 1: I got you, buddy, Hey, thank again a call. You're welcome, Robert. 291 00:15:28,920 --> 00:15:30,240 Speaker 1: You take good care and you have a good rest 292 00:15:30,240 --> 00:15:34,720 Speaker 1: of the day. Um. Yeah, it's it's it's all about 293 00:15:34,800 --> 00:15:37,840 Speaker 1: the ride when you're dealing with cars, and I think 294 00:15:37,840 --> 00:15:40,000 Speaker 1: it's that emotional question about you know, how do you 295 00:15:40,000 --> 00:15:41,880 Speaker 1: want to deal with this and what do you want 296 00:15:41,880 --> 00:15:44,360 Speaker 1: to write around? And received a really great email. By 297 00:15:44,360 --> 00:15:46,280 Speaker 1: the way, we can sneak this in before the break. 298 00:15:46,760 --> 00:15:49,280 Speaker 1: Um hid an email from my friend Bob. Bob owns 299 00:15:49,320 --> 00:15:52,360 Speaker 1: a couple of radio stations up in New England. Uh, 300 00:15:52,400 --> 00:15:54,600 Speaker 1: and he had a question for me. He's got a 301 00:15:54,600 --> 00:15:56,400 Speaker 1: problem with the A B S. The A B S 302 00:15:56,520 --> 00:16:00,640 Speaker 1: lights on and um, you know, he takes it into 303 00:16:00,680 --> 00:16:03,240 Speaker 1: the dealer. He's asking me questions and I'm saying, well, 304 00:16:03,360 --> 00:16:06,400 Speaker 1: I'm sorry, not a B S air bag. And he 305 00:16:06,400 --> 00:16:08,720 Speaker 1: had an airbag problem and we were talking about it 306 00:16:08,720 --> 00:16:10,520 Speaker 1: and I said, well, you know, can you give me 307 00:16:10,560 --> 00:16:15,520 Speaker 1: an exact fault code? And he couldn't because his mechanic, 308 00:16:15,640 --> 00:16:18,720 Speaker 1: it was outside the dealership, couldn't get him a proper code. 309 00:16:18,720 --> 00:16:22,320 Speaker 1: I guess either tooling or whatever his scan tool wouldn't communicate. 310 00:16:22,760 --> 00:16:24,480 Speaker 1: So he ended up taking it to the dealer. The 311 00:16:24,520 --> 00:16:26,760 Speaker 1: dealer ended up putting a fuse in it charged him 312 00:16:26,760 --> 00:16:30,880 Speaker 1: a hundred dollars. I understand that, you know, replacing fuses 313 00:16:30,920 --> 00:16:34,440 Speaker 1: today is not that simple. It's not that easy a task, 314 00:16:34,880 --> 00:16:36,600 Speaker 1: and it takes a little bit of effort. In a 315 00:16:36,600 --> 00:16:38,880 Speaker 1: lot of cases. There could be three to four different 316 00:16:38,880 --> 00:16:41,880 Speaker 1: fuse boxes on a vehicle today, and each fuse box 317 00:16:41,880 --> 00:16:45,160 Speaker 1: can hold anywhere from ten to thirty five fuses. Started 318 00:16:45,240 --> 00:16:46,960 Speaker 1: ending up the electrical circuits that are in a car, 319 00:16:47,000 --> 00:16:49,360 Speaker 1: it gets to be quite daunting. What it turned out 320 00:16:49,360 --> 00:16:52,720 Speaker 1: to be was Bob ended up buying a new camper 321 00:16:53,400 --> 00:16:56,680 Speaker 1: to tow, and when he took it into the trailer 322 00:16:57,200 --> 00:17:01,200 Speaker 1: hitch to get it put on, they decided that, well, 323 00:17:01,280 --> 00:17:03,040 Speaker 1: you know, we can just take this fuse out of 324 00:17:03,120 --> 00:17:07,320 Speaker 1: here because that's a spare fuse and put that there 325 00:17:07,680 --> 00:17:09,320 Speaker 1: and then the way he could wire up the trailer 326 00:17:09,320 --> 00:17:11,760 Speaker 1: and use that for trailer lights. Well, it turns out 327 00:17:11,760 --> 00:17:15,240 Speaker 1: that the fuse that the tech removed was the airbag 328 00:17:15,320 --> 00:17:20,320 Speaker 1: fuse and ever since, ever since, the car had a problem. 329 00:17:20,400 --> 00:17:23,400 Speaker 1: So the hundred dollar lessons Bob told me was, he said, 330 00:17:23,400 --> 00:17:26,000 Speaker 1: always go back and cover the basics and just go 331 00:17:26,080 --> 00:17:29,280 Speaker 1: over simple because usually that's what it turns out to be. 332 00:17:29,960 --> 00:17:32,399 Speaker 1: And and and that really is the truth. You can 333 00:17:32,440 --> 00:17:35,679 Speaker 1: always find a cause as to why something failed. It's 334 00:17:35,720 --> 00:17:38,439 Speaker 1: just a matter of scratching at it. And when you 335 00:17:38,480 --> 00:17:40,359 Speaker 1: sit there and you listen to me talk to people 336 00:17:40,400 --> 00:17:41,840 Speaker 1: on air, if you were at the shop and you 337 00:17:41,880 --> 00:17:44,720 Speaker 1: saw me dealing with diagnostics at the shop, you know 338 00:17:44,840 --> 00:17:48,920 Speaker 1: that really what I'm doing is just talking to people 339 00:17:49,040 --> 00:17:52,080 Speaker 1: about their problem and how can we make it work 340 00:17:52,240 --> 00:17:55,119 Speaker 1: and get down to the root. Cause I'm glad in 341 00:17:55,160 --> 00:17:57,040 Speaker 1: Bob's case he was able to find out that it 342 00:17:57,080 --> 00:17:59,760 Speaker 1: was only a fuse. Imagine if it was something more. 343 00:18:00,040 --> 00:18:03,520 Speaker 1: Imagine if somebody didn't diagnose it. And this is where 344 00:18:03,520 --> 00:18:07,120 Speaker 1: it really gets ugly, where well we we think it's this, 345 00:18:07,320 --> 00:18:10,800 Speaker 1: and we'll just change module and they find out that 346 00:18:10,880 --> 00:18:15,560 Speaker 1: it's not. This week we got snookered. We were working 347 00:18:15,640 --> 00:18:19,520 Speaker 1: on a Toyota camera with an air fuel ratio heat 348 00:18:19,640 --> 00:18:23,040 Speaker 1: or fault and it turns out that the air fuel 349 00:18:23,080 --> 00:18:25,440 Speaker 1: ratio that the center that was in the car was bad, 350 00:18:25,880 --> 00:18:28,200 Speaker 1: put a new one in still had the problem. It 351 00:18:28,280 --> 00:18:30,760 Speaker 1: turns out there was a catalog error and the wrong 352 00:18:30,880 --> 00:18:33,640 Speaker 1: part was ordered and installed and it took a matter 353 00:18:33,680 --> 00:18:35,159 Speaker 1: of gotta put the right part in the car in 354 00:18:35,240 --> 00:18:37,239 Speaker 1: order to make it work. I can't tell you how 355 00:18:37,240 --> 00:18:39,119 Speaker 1: many it was. It must be a computer and now 356 00:18:39,160 --> 00:18:41,439 Speaker 1: it's not a computer. Toyota computers don't fail like that, 357 00:18:41,560 --> 00:18:43,960 Speaker 1: So I always look back at the basics. Run any 358 00:18:43,960 --> 00:18:59,320 Speaker 1: in the car doctor back right after this does not enough. 359 00:19:00,960 --> 00:19:03,680 Speaker 1: Welcome back Ny in the car doctor. The phone number 360 00:19:03,680 --> 00:19:06,280 Speaker 1: is eight five five six zero nine nine zero zero. 361 00:19:06,320 --> 00:19:08,280 Speaker 1: We're not gonna take calls right now, though we've got 362 00:19:08,320 --> 00:19:10,080 Speaker 1: on the line with us. Are a good friend and 363 00:19:10,080 --> 00:19:12,239 Speaker 1: always a pleasure to talk to him. Paul Eisenstein from 364 00:19:12,240 --> 00:19:14,719 Speaker 1: the Detroit Bureau dot com. We thought we would get 365 00:19:14,760 --> 00:19:16,440 Speaker 1: in touch with Paul talks in a little bit. Have 366 00:19:16,560 --> 00:19:19,080 Speaker 1: a midsummer repassed here as we kind of recount what's 367 00:19:19,080 --> 00:19:21,320 Speaker 1: been going on this summer, Paul. Welcome back, sir. How 368 00:19:21,359 --> 00:19:24,000 Speaker 1: are you today? Good to be with you, Congratulations to 369 00:19:24,280 --> 00:19:26,199 Speaker 1: thank you sir. Oh yeah, we were just kind of 370 00:19:26,280 --> 00:19:29,320 Speaker 1: rolling along and we've got New York again and um 371 00:19:29,359 --> 00:19:31,760 Speaker 1: we're we're even growing stronger. We picked up a couple 372 00:19:31,840 --> 00:19:33,960 Speaker 1: more in New England and uh, you know, we're not 373 00:19:33,960 --> 00:19:36,040 Speaker 1: gonna be happy till We're in every state, every place, 374 00:19:36,080 --> 00:19:39,960 Speaker 1: every possibility. So the march continues. How are the pussycats, 375 00:19:40,040 --> 00:19:43,119 Speaker 1: Let's start the conversation there. They're doing fine. We have 376 00:19:43,680 --> 00:19:45,840 Speaker 1: we have our favorite one out at the at the 377 00:19:45,880 --> 00:19:47,880 Speaker 1: cottage where you've reached me today. I think I told 378 00:19:47,880 --> 00:19:51,240 Speaker 1: you about him, the one that actually uh does commands 379 00:19:51,280 --> 00:19:55,440 Speaker 1: even even high fives. Really, see my cat? My cats 380 00:19:55,440 --> 00:19:58,120 Speaker 1: aren't that smart. My cats just know that it's it's 381 00:19:58,160 --> 00:19:59,840 Speaker 1: morning or night. They know when it's dinner, and they 382 00:19:59,840 --> 00:20:02,560 Speaker 1: come and get me and tell me feed me. Um. Well, 383 00:20:02,560 --> 00:20:04,560 Speaker 1: this one, this one, I think some dogs could take 384 00:20:04,600 --> 00:20:06,720 Speaker 1: some tricks from. How many cuts? Do you know? That's 385 00:20:06,720 --> 00:20:13,159 Speaker 1: just a stand roll over, uh, high five jump. He's 386 00:20:13,160 --> 00:20:16,639 Speaker 1: pretty cool. Sounds smart. Of the most politicians I know. Um, listen, 387 00:20:17,840 --> 00:20:20,040 Speaker 1: talk about debate. Yeah, well, you know we can talk 388 00:20:20,080 --> 00:20:22,960 Speaker 1: about debates, but this is a car show. Let's talk 389 00:20:22,960 --> 00:20:25,840 Speaker 1: a little bit about hacking because that seems to be 390 00:20:25,880 --> 00:20:27,679 Speaker 1: you know, if we're gonna talk about anything that was 391 00:20:27,920 --> 00:20:30,159 Speaker 1: in the forefront of this summer, boy, it's got to 392 00:20:30,200 --> 00:20:32,879 Speaker 1: be the fact that your automobile can be hacked and 393 00:20:32,920 --> 00:20:36,680 Speaker 1: taken over or can it? What's the deal there, Paul, Yeah, 394 00:20:36,760 --> 00:20:40,679 Speaker 1: let's not scare people by overstating the firm, but it 395 00:20:40,920 --> 00:20:44,000 Speaker 1: is a definite concern. I I would bet that a 396 00:20:44,000 --> 00:20:49,520 Speaker 1: good portion of your audience now has the car drive 397 00:20:49,560 --> 00:20:52,160 Speaker 1: every day. Even if you've got a car five, six, 398 00:20:52,240 --> 00:20:56,240 Speaker 1: eight years old, you probably have some level of infotainment 399 00:20:56,320 --> 00:21:00,400 Speaker 1: equipment inside. And you know when you look forward, people 400 00:21:00,440 --> 00:21:04,240 Speaker 1: are putting in there. It's just amazing. Virtually every Chivallet 401 00:21:04,280 --> 00:21:09,439 Speaker 1: can be ordered with WiFi. Tesla has a computer screen 402 00:21:09,480 --> 00:21:14,760 Speaker 1: that controls that screen bigger than one of my laptop computer. 403 00:21:15,400 --> 00:21:17,480 Speaker 1: Uh and and on and on and on. You've got 404 00:21:17,480 --> 00:21:22,119 Speaker 1: on Star systems and and related technologies and and what's 405 00:21:22,160 --> 00:21:25,840 Speaker 1: concerning a lot of these cybersecurity experts is that all 406 00:21:25,880 --> 00:21:29,520 Speaker 1: these technologies provide a potential way and I'm going to 407 00:21:29,600 --> 00:21:33,399 Speaker 1: stress the word potential way to hack into the vehicle. 408 00:21:33,800 --> 00:21:35,679 Speaker 1: And there's some folks out there who are trying to 409 00:21:35,720 --> 00:21:38,600 Speaker 1: prove it's possible, and they're starting to show that if 410 00:21:38,600 --> 00:21:41,040 Speaker 1: they put enough effort into it, they can get into 411 00:21:41,080 --> 00:21:43,320 Speaker 1: a car and in some cases take control. And when 412 00:21:43,320 --> 00:21:46,880 Speaker 1: they say take control, Paul, take control to what low 413 00:21:46,920 --> 00:21:49,800 Speaker 1: I mean they can't. They can't take control of the steering. 414 00:21:49,840 --> 00:21:52,880 Speaker 1: That's still a mechanical function on well on most cards. 415 00:21:52,880 --> 00:21:55,080 Speaker 1: There is some electric steering vehicles out there that I've 416 00:21:55,080 --> 00:21:58,160 Speaker 1: read about. I haven't seen any yet. Um, but with 417 00:21:58,240 --> 00:22:02,080 Speaker 1: regard to uh uh, you know, there's still that mechanical connection. 418 00:22:02,440 --> 00:22:06,240 Speaker 1: But with regard to gas pedal there, you know that's 419 00:22:06,280 --> 00:22:10,400 Speaker 1: definitely drive by wire. There's there's drive by wire there. 420 00:22:10,440 --> 00:22:12,920 Speaker 1: We haven't had break by wire yet. Do you think 421 00:22:13,240 --> 00:22:16,320 Speaker 1: we actually have that? That's been a problematic if you remember, 422 00:22:16,359 --> 00:22:18,399 Speaker 1: Mercedes brought it out a couple of generations and go 423 00:22:18,520 --> 00:22:21,119 Speaker 1: on the E class and pulled back on because they 424 00:22:21,119 --> 00:22:24,720 Speaker 1: had problems with it. But but all these systems, even 425 00:22:24,720 --> 00:22:30,720 Speaker 1: the mechanical systems now have electric our controls. So for example, 426 00:22:31,560 --> 00:22:35,159 Speaker 1: you have electric break for its distribution systems that can 427 00:22:35,200 --> 00:22:39,520 Speaker 1: affect how aggressively you break and even potentially make it 428 00:22:39,600 --> 00:22:44,720 Speaker 1: difficult to break. UM. Fifty can be ordered with a 429 00:22:44,760 --> 00:22:48,560 Speaker 1: steer by wire system with only a backup mechanical link 430 00:22:48,600 --> 00:22:53,520 Speaker 1: if the electronics fail and seeing what vehicles coming out, 431 00:22:53,640 --> 00:22:58,320 Speaker 1: that will allow the computer on board, the the autonomous 432 00:22:58,320 --> 00:23:01,679 Speaker 1: computer to actually direct to take full control of the 433 00:23:01,760 --> 00:23:04,919 Speaker 1: vehicle going forward. So is it possible for somebody to 434 00:23:04,920 --> 00:23:09,120 Speaker 1: take over? Yeah? Increasingly and What really got a lot 435 00:23:09,119 --> 00:23:13,280 Speaker 1: of attention was when a Wired magazine was published article 436 00:23:13,359 --> 00:23:16,399 Speaker 1: was published what about three weeks ago, uh, that showed 437 00:23:16,400 --> 00:23:20,320 Speaker 1: how to cybersecurity experts hackers got in and actually took 438 00:23:20,320 --> 00:23:23,440 Speaker 1: control of a cheap Cherokee and forced it off the road. 439 00:23:24,680 --> 00:23:27,240 Speaker 1: So let me ask you this question this morning, and 440 00:23:27,240 --> 00:23:28,840 Speaker 1: I forget where I saw it. I was reading an 441 00:23:28,920 --> 00:23:31,040 Speaker 1: article that said in the next twenty years, and I 442 00:23:31,080 --> 00:23:34,080 Speaker 1: realized this is twenty years down the line. The futurists 443 00:23:34,080 --> 00:23:39,800 Speaker 1: are saying that you're going to see cars become guided objects. 444 00:23:39,800 --> 00:23:41,240 Speaker 1: You're gonna get in the car like you talked to 445 00:23:41,280 --> 00:23:44,440 Speaker 1: your cell phone, now navigate too, and you'll just get 446 00:23:44,440 --> 00:23:46,600 Speaker 1: in the car and say navigate to in that car 447 00:23:46,720 --> 00:23:51,159 Speaker 1: that that car will just navigate by self driving and 448 00:23:51,240 --> 00:23:53,880 Speaker 1: take you where you want to see is a series 449 00:23:54,160 --> 00:23:57,479 Speaker 1: of steps on the way to sort of like that 450 00:23:57,560 --> 00:24:00,320 Speaker 1: car in the old Woody Allen Sleeper movie. You just 451 00:24:00,359 --> 00:24:04,720 Speaker 1: sort of plug in or speak a destination. Uh. In fact, 452 00:24:05,640 --> 00:24:09,359 Speaker 1: is already working on vehicles out in California. You know 453 00:24:09,400 --> 00:24:13,280 Speaker 1: they have these prototypes. Uh, and they plan to offer 454 00:24:13,320 --> 00:24:16,160 Speaker 1: a version of that. Uh. Now I shouldn't say offer, 455 00:24:16,240 --> 00:24:18,680 Speaker 1: but test a version of that within the next year 456 00:24:18,760 --> 00:24:22,119 Speaker 1: or so, where there will be no steering wheel, no brake, pedal, 457 00:24:22,200 --> 00:24:26,359 Speaker 1: just an emergency on off switch. But in terms of 458 00:24:26,359 --> 00:24:30,280 Speaker 1: what the average person likely to see see semi autonomous 459 00:24:30,400 --> 00:24:34,160 Speaker 1: vehicles starting in a matter of months, Tesla is already 460 00:24:34,160 --> 00:24:38,000 Speaker 1: getting ready to roll out their their pilot program, which 461 00:24:38,000 --> 00:24:41,680 Speaker 1: would allow you to drive hands free on a freeway, 462 00:24:41,680 --> 00:24:45,600 Speaker 1: a well marked freeway by Nissan is claiming it will 463 00:24:45,640 --> 00:24:48,800 Speaker 1: have fully autonomous vehicles. So what that means is up 464 00:24:48,840 --> 00:24:51,920 Speaker 1: for debate. And it's going to get better and better 465 00:24:52,000 --> 00:24:53,560 Speaker 1: if if you're an advocate, it's going to be better 466 00:24:53,560 --> 00:24:56,920 Speaker 1: and better. If you're not well run for shelter well 467 00:24:57,000 --> 00:24:59,840 Speaker 1: uh and and the danger is what happens with arackers? 468 00:25:00,080 --> 00:25:02,120 Speaker 1: Can they get control of these vehicles? Well, And that's 469 00:25:02,160 --> 00:25:04,480 Speaker 1: what worries people and what worries me when I when 470 00:25:04,520 --> 00:25:06,920 Speaker 1: I read these things. You know, the car that has 471 00:25:06,960 --> 00:25:09,959 Speaker 1: no steering wheel, no way for the driver to control it. 472 00:25:10,760 --> 00:25:14,960 Speaker 1: I'm now totally dependent upon the machine. And you know, 473 00:25:15,000 --> 00:25:17,040 Speaker 1: we all know there's ghosts in the machine. I'll use 474 00:25:17,119 --> 00:25:20,720 Speaker 1: the line from my opening segment today about us talking 475 00:25:20,720 --> 00:25:23,199 Speaker 1: about a problem with air conditioning system. There's ghosts in 476 00:25:23,200 --> 00:25:25,800 Speaker 1: the machine that puts us at the mercy of the machine. 477 00:25:25,840 --> 00:25:31,000 Speaker 1: It seems like we're setting ourselves up for failure. Perhaps perhaps, 478 00:25:31,080 --> 00:25:34,639 Speaker 1: I mean, I'm I wouldn't be comfortable with an absolutely 479 00:25:34,680 --> 00:25:38,440 Speaker 1: fully autonomous vehicle yet. But it's interesting to note there's 480 00:25:38,480 --> 00:25:44,000 Speaker 1: been a dozen or so accidents involving Google pilot vehicles, 481 00:25:44,520 --> 00:25:51,199 Speaker 1: autonomous pilot vehicles, every single the majority of them. By 482 00:25:51,240 --> 00:25:54,360 Speaker 1: the way, we're we're in accidents where people were texting 483 00:25:54,440 --> 00:25:58,320 Speaker 1: or otherwise distracted and ran into the back. Federal data 484 00:25:58,400 --> 00:26:03,479 Speaker 1: says that of all accidents, all crashes are the result 485 00:26:03,520 --> 00:26:06,080 Speaker 1: of driver error. Now, you're right, there's still five or 486 00:26:06,080 --> 00:26:09,000 Speaker 1: six percent. And can the industry get so much better 487 00:26:09,400 --> 00:26:11,960 Speaker 1: that they can take that down to a fraction of 488 00:26:11,960 --> 00:26:15,760 Speaker 1: a percent? And yeah, I don't. I don't know that answer, 489 00:26:15,760 --> 00:26:17,720 Speaker 1: and I don't think anybody does right now. And the 490 00:26:17,760 --> 00:26:20,320 Speaker 1: concern now, we don't and and and the real issue 491 00:26:20,359 --> 00:26:22,800 Speaker 1: here is, you know, we're all about there there they 492 00:26:22,880 --> 00:26:26,639 Speaker 1: they claim they're steering us in this direction, Correct me 493 00:26:26,680 --> 00:26:30,320 Speaker 1: if I'm wrong, Paul. For safety, they're trying to reduce 494 00:26:30,359 --> 00:26:32,600 Speaker 1: fatalities on the road. But it seems like we're opening 495 00:26:32,600 --> 00:26:39,040 Speaker 1: ourselves up to the possibility of creating more potentially, what's 496 00:26:39,080 --> 00:26:43,080 Speaker 1: happened from the early seventies, when we hit a peak 497 00:26:43,359 --> 00:26:48,560 Speaker 1: of almost fifty thousand people killed every year on US highways, 498 00:26:49,000 --> 00:26:52,720 Speaker 1: We're down to around thirty now. I don't want to 499 00:26:52,760 --> 00:26:54,679 Speaker 1: take that lately. I was with the head of NITZA 500 00:26:54,800 --> 00:26:57,600 Speaker 1: just just a few weeks ago, and and Mark Roskin 501 00:26:57,720 --> 00:27:01,760 Speaker 1: said we should not just be ignoring the fact. We 502 00:27:01,800 --> 00:27:04,960 Speaker 1: should not tolerate I think was his phrase, the idea 503 00:27:05,000 --> 00:27:08,480 Speaker 1: of people being killed every year in the highways. But 504 00:27:08,760 --> 00:27:11,040 Speaker 1: much of the much of the decrease that we have 505 00:27:11,119 --> 00:27:14,800 Speaker 1: seen has been from better technology. And there's already a 506 00:27:14,840 --> 00:27:19,679 Speaker 1: lot of evidence that shows that uh collision avoidance, anti 507 00:27:19,720 --> 00:27:23,520 Speaker 1: lock breaks, stability control, electronic stability control, all those things 508 00:27:23,920 --> 00:27:30,240 Speaker 1: are contributing to a rapid decline in crashes deaths. And 509 00:27:30,320 --> 00:27:33,000 Speaker 1: that's despite the fact the freeway speeds have gone up 510 00:27:33,720 --> 00:27:36,080 Speaker 1: and we have more people on the roads driving more 511 00:27:36,160 --> 00:27:39,800 Speaker 1: miles every year. Right right, I just well, I'll tell 512 00:27:39,840 --> 00:27:41,159 Speaker 1: you what. Let me pull over, take up plause. I 513 00:27:41,200 --> 00:27:42,760 Speaker 1: got a couple of more things we can talk about. 514 00:27:42,800 --> 00:27:45,360 Speaker 1: We're talking with Paul Eisensteiner the Detroit Bureau dot Com. 515 00:27:45,400 --> 00:27:47,080 Speaker 1: I'm running any in the car doctor We'll will be 516 00:27:47,119 --> 00:28:13,800 Speaker 1: back right after this. Welcome back, leading the car doctor. 517 00:28:13,840 --> 00:28:16,640 Speaker 1: The phone numbers eight five five five zero nine nine 518 00:28:16,760 --> 00:28:19,119 Speaker 1: zero zero. We're gonna return talk to Paul Eisenstein. The 519 00:28:19,160 --> 00:28:21,720 Speaker 1: Detroit Bureau dot Com phone number again is eight five 520 00:28:21,760 --> 00:28:25,840 Speaker 1: five zero nine nine zero zero. Paul. I took a 521 00:28:25,920 --> 00:28:29,600 Speaker 1: survey while we were on that break. Everybody, like everybody 522 00:28:29,600 --> 00:28:31,520 Speaker 1: in the control room, wants to turn in their driver's 523 00:28:31,560 --> 00:28:35,960 Speaker 1: license and start walking. Um, we're all a little afraid 524 00:28:36,000 --> 00:28:39,800 Speaker 1: of self driving cars to the point that now just 525 00:28:39,880 --> 00:28:43,560 Speaker 1: everybody's gonna be in them. And I can't imagine, Um, 526 00:28:43,680 --> 00:28:48,640 Speaker 1: I can't fathom how this is going to work grand scale, uh, 527 00:28:48,720 --> 00:28:51,880 Speaker 1: coast to coast, when some people are in sixty three Cadillacs, 528 00:28:51,880 --> 00:28:54,520 Speaker 1: which are two and a half toyotas today, and some 529 00:28:54,600 --> 00:28:56,920 Speaker 1: people are in little toyotas and smaller, And you just 530 00:28:57,000 --> 00:29:01,640 Speaker 1: wonder how safe of an environment are we creating. Um, 531 00:29:01,880 --> 00:29:06,480 Speaker 1: that is one of the big issues, trying to put 532 00:29:06,920 --> 00:29:09,920 Speaker 1: as cars that have no technology on board, I mean, 533 00:29:09,920 --> 00:29:13,240 Speaker 1: not even anti luck breaks. Uh, never mind the fact 534 00:29:13,280 --> 00:29:16,520 Speaker 1: that so many drivers today aren't really skilled. But think 535 00:29:16,520 --> 00:29:19,360 Speaker 1: about it this way. Uh, if if you did do 536 00:29:19,400 --> 00:29:22,480 Speaker 1: the technology right, you'd be you'd be talking about having 537 00:29:22,560 --> 00:29:25,080 Speaker 1: eyes in every direction. How many times have you been 538 00:29:25,120 --> 00:29:28,560 Speaker 1: on the freeway and had somebody nearly got right in 539 00:29:28,640 --> 00:29:31,920 Speaker 1: on you or come up beyond you and forget to 540 00:29:31,960 --> 00:29:36,760 Speaker 1: break and so on and and all this technology conceivably 541 00:29:36,800 --> 00:29:39,520 Speaker 1: could help you see in all directions at once rather 542 00:29:39,560 --> 00:29:42,640 Speaker 1: than just you know, straight ahead or some other direction. 543 00:29:43,640 --> 00:29:45,080 Speaker 1: I gotta tell you, there's a lot of people out 544 00:29:45,120 --> 00:29:47,360 Speaker 1: there who don't put a lot of effort into driving today, 545 00:29:47,520 --> 00:29:49,640 Speaker 1: and I'd sort of like to have them have a 546 00:29:49,640 --> 00:29:52,400 Speaker 1: little more automation in the car. Well. And by the way, 547 00:29:52,440 --> 00:29:56,080 Speaker 1: I'm not in any way advocating taking away everybody's drivers, like, 548 00:29:56,280 --> 00:29:57,960 Speaker 1: oh my god, you know me, we've been on we've 549 00:30:00,640 --> 00:30:03,520 Speaker 1: uh gets off behind the high performance car, good sports 550 00:30:03,520 --> 00:30:06,760 Speaker 1: car in the lake. But there was an old friend 551 00:30:06,800 --> 00:30:09,120 Speaker 1: of mine used to be the head of BMW, guy Nambar, 552 00:30:09,280 --> 00:30:11,760 Speaker 1: pitious Reader, and I asked him one time about the 553 00:30:11,840 --> 00:30:16,280 Speaker 1: idea that BMW was actively talking about developing self driving 554 00:30:16,280 --> 00:30:20,120 Speaker 1: cars yet being the company that brags it being of 555 00:30:20,160 --> 00:30:23,320 Speaker 1: being the ultimate driving machine. And he said, look, when 556 00:30:23,320 --> 00:30:27,160 Speaker 1: I'm coming working in uh Munich in the morning, and 557 00:30:27,240 --> 00:30:30,120 Speaker 1: that roads aren't just stop and go, stop and go 558 00:30:30,240 --> 00:30:32,680 Speaker 1: What fun is that for me to drive? I'd rather 559 00:30:32,680 --> 00:30:35,960 Speaker 1: put it on autonomous, let the car drive itself into 560 00:30:36,000 --> 00:30:38,000 Speaker 1: the office, get some work done or catch up on 561 00:30:38,080 --> 00:30:40,400 Speaker 1: some sleep, and then in the evening when I go home, 562 00:30:40,440 --> 00:30:42,520 Speaker 1: because I go home late, I can put the car 563 00:30:42,560 --> 00:30:44,720 Speaker 1: on manual and then I can have fun up into 564 00:30:44,720 --> 00:30:47,520 Speaker 1: the into the hills of the Alps. But makes sense, 565 00:30:47,560 --> 00:30:49,280 Speaker 1: what are the cars company is gonna do for ed? 566 00:30:49,400 --> 00:30:52,080 Speaker 1: Because now it won't be this car is mechanically better. 567 00:30:52,080 --> 00:30:55,600 Speaker 1: It's going to be my robot is smarter than your robot. Um, well, 568 00:30:55,640 --> 00:30:59,520 Speaker 1: that's part of it. Uh. You would hope that it 569 00:30:59,520 --> 00:31:01,680 Speaker 1: would all will be about all the nice features in 570 00:31:01,680 --> 00:31:05,400 Speaker 1: the car. And remember people buy things besides just because 571 00:31:05,920 --> 00:31:08,360 Speaker 1: cars are fast or powerful and what have you. So 572 00:31:08,360 --> 00:31:11,640 Speaker 1: there's a lot of different things that in fact may 573 00:31:11,680 --> 00:31:14,400 Speaker 1: become bigger selling points. Think of all the technology, all 574 00:31:14,440 --> 00:31:16,280 Speaker 1: the fun things you can have in the car, all 575 00:31:16,320 --> 00:31:19,120 Speaker 1: the great ways that the car is outfitted. Uh. You 576 00:31:19,160 --> 00:31:22,000 Speaker 1: know some people are talking about turning these vehicles into 577 00:31:22,040 --> 00:31:26,560 Speaker 1: living rooms on wheels. You probably saw that Mercedes concept 578 00:31:26,600 --> 00:31:30,560 Speaker 1: vehicle introduced earlier this year that basically turns into a 579 00:31:30,600 --> 00:31:35,280 Speaker 1: mobile lounge. I thought they were mobile lounges already. I thought, well, yeah, 580 00:31:35,320 --> 00:31:37,200 Speaker 1: but you could even turn the car. You could turn 581 00:31:37,200 --> 00:31:40,160 Speaker 1: the seats around and actually have everybody in the car 582 00:31:40,240 --> 00:31:43,800 Speaker 1: face one another, since you weren't worrying about driving. Wow, 583 00:31:43,840 --> 00:31:45,560 Speaker 1: you know what, It's going to be interesting to see 584 00:31:45,560 --> 00:31:48,520 Speaker 1: where the next couple of years takes us. Paul as always, sir. 585 00:31:49,040 --> 00:31:52,720 Speaker 1: If the listeners want more information, the website again, vot 586 00:31:52,720 --> 00:31:55,560 Speaker 1: Detroit Bureau dot com. And we've been we've been covering 587 00:31:55,560 --> 00:31:58,240 Speaker 1: a lot on automous AmAm hacking issues, so you'll find 588 00:31:58,280 --> 00:32:00,320 Speaker 1: a lot of fresh stories up in the we we 589 00:32:00,400 --> 00:32:02,200 Speaker 1: we we look at you guys every day and it's 590 00:32:02,280 --> 00:32:04,880 Speaker 1: it's amazing how you stockpile and come up with the information. 591 00:32:04,920 --> 00:32:07,840 Speaker 1: It's great. It's really good, solid stuff and we enjoy 592 00:32:07,920 --> 00:32:10,120 Speaker 1: reading it each and every day. Hey, listen, we'll get 593 00:32:10,120 --> 00:32:11,920 Speaker 1: together again in a couple of weeks. We'll talk more 594 00:32:11,960 --> 00:32:15,200 Speaker 1: going into the fall and take care of the Frankfort 595 00:32:15,200 --> 00:32:17,280 Speaker 1: show coming up, and then Tokyo. We have Tebble Beach, 596 00:32:17,320 --> 00:32:18,760 Speaker 1: so we've got a lot of stuff happening in the 597 00:32:18,800 --> 00:32:20,520 Speaker 1: next month and a half. All right, cool beans, I'll 598 00:32:20,520 --> 00:32:23,080 Speaker 1: have Harry get ahold of you. Take good care, take 599 00:32:23,120 --> 00:32:25,840 Speaker 1: good care, Paul, enjoy the rest of the Thank you, sir, 600 00:32:25,920 --> 00:32:28,080 Speaker 1: You're very welcome. I'm running any in the car doctor. 601 00:32:28,160 --> 00:32:56,160 Speaker 1: We are back right after this welcome back. We're Annie 602 00:32:56,160 --> 00:32:59,280 Speaker 1: in the car doctor. The phone numbers eight five zero nine, 603 00:32:59,360 --> 00:33:03,040 Speaker 1: nine zero zero this hour and all hours forthwith. I 604 00:33:03,040 --> 00:33:05,920 Speaker 1: I think about what Paul eies and Stein was saying, 605 00:33:06,120 --> 00:33:10,360 Speaker 1: and I don't know, are we ready for this? I 606 00:33:10,400 --> 00:33:12,760 Speaker 1: think we're ready for this? And what is this industry 607 00:33:12,800 --> 00:33:16,600 Speaker 1: gonna look like? Self driving cars and hackers notwithstanding and 608 00:33:16,640 --> 00:33:18,720 Speaker 1: some of the other issues that can come up, But 609 00:33:18,960 --> 00:33:22,680 Speaker 1: you wonder how will that affect all of us? I 610 00:33:22,760 --> 00:33:25,040 Speaker 1: was having this conversation and this seems to be a 611 00:33:25,080 --> 00:33:28,920 Speaker 1: real hot topic of late in that. So imagine an 612 00:33:28,920 --> 00:33:32,960 Speaker 1: auto repair industry that doesn't look anything like it looks today. 613 00:33:33,560 --> 00:33:36,480 Speaker 1: What will that look like? Will we be fixing cars? 614 00:33:36,480 --> 00:33:38,880 Speaker 1: Will there be an independent repair shop? And you know, 615 00:33:38,920 --> 00:33:42,480 Speaker 1: it's funny when you live in North Jersey, in in 616 00:33:42,560 --> 00:33:45,120 Speaker 1: that proximity to New York City, there's a repair shop 617 00:33:45,200 --> 00:33:50,160 Speaker 1: every stone's throw you get west of the Mississippi, and 618 00:33:50,400 --> 00:33:55,160 Speaker 1: there's less dealers and bigger independent repair shops because that's 619 00:33:55,160 --> 00:33:59,400 Speaker 1: what the market grew. So the way this is going 620 00:33:59,440 --> 00:34:03,120 Speaker 1: to look is gonna make in my opinion, everything more regional. 621 00:34:03,160 --> 00:34:05,640 Speaker 1: It'll look different in New England and the Middle States 622 00:34:05,720 --> 00:34:08,960 Speaker 1: than it will down south, than it will in various 623 00:34:09,000 --> 00:34:11,120 Speaker 1: remote areas of the country. And you just wonder, how's 624 00:34:11,160 --> 00:34:13,400 Speaker 1: that going to affect everything overall? Because keep in mind 625 00:34:14,120 --> 00:34:17,279 Speaker 1: the way we saw when General Motors, uh, you know, 626 00:34:17,960 --> 00:34:19,759 Speaker 1: tanked in two thousand and eight and how to get 627 00:34:19,800 --> 00:34:24,120 Speaker 1: bailed out and Chrysler, and the concern was, you know, 628 00:34:24,200 --> 00:34:26,719 Speaker 1: the jobs that they would lose, but the the the 629 00:34:26,800 --> 00:34:30,600 Speaker 1: jobs on the perimeter. So when the independent repair shops 630 00:34:30,880 --> 00:34:34,040 Speaker 1: go away, are they they're they're not what they are today. 631 00:34:34,160 --> 00:34:36,239 Speaker 1: How many technicians are gonna be gone that aren't buying 632 00:34:36,280 --> 00:34:38,680 Speaker 1: sandwiches of the Delhi? How many snap on tool trucks 633 00:34:38,719 --> 00:34:41,279 Speaker 1: are we not going to need to bring tools to 634 00:34:41,400 --> 00:34:43,799 Speaker 1: technicians that are no longer there? And what is that 635 00:34:43,840 --> 00:34:45,799 Speaker 1: going to look like? And then where are we gonna 636 00:34:45,800 --> 00:34:48,160 Speaker 1: get all these cars serviced? And what will those cars 637 00:34:48,200 --> 00:34:50,360 Speaker 1: look like? And will those self driving cars be strictly 638 00:34:50,400 --> 00:34:55,399 Speaker 1: electric cars that need very little And the industry will 639 00:34:55,480 --> 00:34:57,560 Speaker 1: change and how long will it take it for that change? 640 00:34:57,920 --> 00:35:00,719 Speaker 1: Fifty years, a hundred years? What will the futurists say, Well, 641 00:35:00,719 --> 00:35:02,879 Speaker 1: they look back at this radio podcast that I'm doing 642 00:35:02,960 --> 00:35:08,040 Speaker 1: right here, right now this Saturday afternoon, at at three 643 00:35:08,040 --> 00:35:11,040 Speaker 1: minutes to the top of the hour, and they'll say, Gee, 644 00:35:11,040 --> 00:35:12,799 Speaker 1: look at this guy. What a jerk he was. Look 645 00:35:12,840 --> 00:35:14,719 Speaker 1: what he was thinking. We didn't even come close to 646 00:35:14,760 --> 00:35:18,359 Speaker 1: doing that because we went in this direction. You just 647 00:35:18,400 --> 00:35:20,200 Speaker 1: don't know. You can't see the future. But I can 648 00:35:20,200 --> 00:35:23,919 Speaker 1: tell you this that we better be careful and darn 649 00:35:24,000 --> 00:35:26,080 Speaker 1: sure of what we're trying to do before we do it, 650 00:35:26,160 --> 00:35:29,759 Speaker 1: because I don't think we're capable of dealing with self 651 00:35:29,880 --> 00:35:32,759 Speaker 1: driving cars. Heck, you can't even give the average person 652 00:35:32,800 --> 00:35:34,480 Speaker 1: a cell phone and ask them to control it and 653 00:35:34,560 --> 00:35:36,840 Speaker 1: use it properly. And if they could do that, we 654 00:35:36,840 --> 00:35:39,239 Speaker 1: wouldn't need self driving cars because everybody would be paying 655 00:35:39,239 --> 00:35:41,480 Speaker 1: more attention to their driving and what they're supposed to 656 00:35:41,520 --> 00:35:43,960 Speaker 1: be doing in the first place. And then I want 657 00:35:43,960 --> 00:35:46,120 Speaker 1: to know, if we take away the ability and the 658 00:35:46,280 --> 00:35:49,319 Speaker 1: need for people to drive, I'm getting a little off 659 00:35:49,320 --> 00:35:52,400 Speaker 1: the line here. If we take away the need for 660 00:35:52,480 --> 00:35:55,080 Speaker 1: people to drive, are they gonna lose their critical thinking skills? 661 00:35:56,040 --> 00:35:59,319 Speaker 1: Then again, have they lost that already? All because Ted 662 00:35:59,400 --> 00:36:02,200 Speaker 1: Kennedy wanted PCVVL put in the car in nineteen sixty 663 00:36:02,280 --> 00:36:04,359 Speaker 1: three to help clean up the roads in Cape cod 664 00:36:04,400 --> 00:36:08,240 Speaker 1: from emission devices. We came, we come to self driving cars. 665 00:36:08,719 --> 00:36:10,520 Speaker 1: I don't know. We'll see where the future takes us. 666 00:36:10,640 --> 00:36:12,160 Speaker 1: I know where I'm going. I'm run a nay in 667 00:36:12,160 --> 00:36:14,640 Speaker 1: the car. Doctor, I'm gonna pull over. Good mechanics aren't expensive, 668 00:36:14,680 --> 00:36:15,360 Speaker 1: they're priceless.