1
00:00:00,400 --> 00:00:14,160
Speaker 1: It's another Hello. Really, hello, you really gave us two stars?

2
00:00:16,120 --> 00:00:19,799
Speaker 1: Gave who two stars? My name is Christian. I'm the

3
00:00:19,840 --> 00:00:22,800
Speaker 1: manager of the you came into and felt the need

4
00:00:22,800 --> 00:00:26,440
Speaker 1: to post on YELP. How did you get this number?

5
00:00:27,240 --> 00:00:30,400
Speaker 1: It's two thousand and twelve. Okay, everything can be tracked

6
00:00:30,400 --> 00:00:33,800
Speaker 1: online when you post something. First of all, I'm pretty

7
00:00:33,800 --> 00:00:35,920
Speaker 1: sure I see illegal to look people up on the internet.

8
00:00:36,000 --> 00:00:38,600
Speaker 1: And I did write that review with only two stars,

9
00:00:38,720 --> 00:00:41,920
Speaker 1: and your coffee place has a lot of problems. Yeah,

10
00:00:41,920 --> 00:00:46,479
Speaker 1: obviously like bad customers. What I know. He didn't just

11
00:00:46,520 --> 00:00:49,040
Speaker 1: say that I gave you two stars, which means I

12
00:00:49,159 --> 00:00:52,280
Speaker 1: might come back. First of all, you're not welcome back,

13
00:00:53,000 --> 00:00:57,279
Speaker 1: Thank you very much. You've completely disrespected me, You've disrespected

14
00:00:57,320 --> 00:01:01,440
Speaker 1: my crew, and you've disrespected yourself by being stupid. Frankly,

15
00:01:02,600 --> 00:01:05,759
Speaker 1: what about your stupid servers who gave me the wrong

16
00:01:05,840 --> 00:01:09,240
Speaker 1: freaking drink? I have a hard time believing that. Okay,

17
00:01:09,240 --> 00:01:12,280
Speaker 1: you probably ordered it wrong because may ordered an iced coffee.

18
00:01:12,280 --> 00:01:14,759
Speaker 1: They gave me something with whipped cream on its stupid.

19
00:01:14,920 --> 00:01:17,399
Speaker 1: You're stupid. If you would have come to me and

20
00:01:17,480 --> 00:01:19,720
Speaker 1: complained to me, you know what, I would have done

21
00:01:19,760 --> 00:01:24,960
Speaker 1: that wrong drink I would have taken it back from you. What. Yes,

22
00:01:25,040 --> 00:01:26,880
Speaker 1: I would have taken that coffee back and then I

23
00:01:26,880 --> 00:01:30,720
Speaker 1: would have thrown it right in your stupid face. I

24
00:01:30,720 --> 00:01:33,000
Speaker 1: served the right coffee the first time. Thorn in my face,

25
00:01:33,040 --> 00:01:35,160
Speaker 1: I'm thorn in your face? How about that? I should

26
00:01:35,160 --> 00:01:36,800
Speaker 1: have thrown in your face with a whip cream and

27
00:01:36,880 --> 00:01:39,399
Speaker 1: every damn thing. How does it fail to have someone

28
00:01:39,480 --> 00:01:42,960
Speaker 1: call you on your bult? Well, I should be calling

29
00:01:43,000 --> 00:01:49,680
Speaker 1: you posted two stars on Yelp on a website, very passive, aggressive,

30
00:01:49,840 --> 00:01:51,560
Speaker 1: and you know what, I don't play that game. So

31
00:01:51,680 --> 00:01:54,000
Speaker 1: I found you and I'm calling you out right to

32
00:01:54,040 --> 00:01:57,400
Speaker 1: your face. You only deserved two stars. I should go

33
00:01:57,400 --> 00:01:59,480
Speaker 1: back and change it to no stars. How about that?

34
00:02:00,240 --> 00:02:03,480
Speaker 1: You know what this conversation, you know what I'd like

35
00:02:03,480 --> 00:02:04,840
Speaker 1: you to do. I'd like you to come back into

36
00:02:04,880 --> 00:02:09,800
Speaker 1: the store and give us a second shot. We'll give something,

37
00:02:09,880 --> 00:02:11,680
Speaker 1: We'll give you a free coffee, and we'll make sure

38
00:02:11,720 --> 00:02:17,000
Speaker 1: it's the right one this time. Why did you not

39
00:02:17,080 --> 00:02:19,960
Speaker 1: say that the first time? Before? You call me stupid?

40
00:02:20,440 --> 00:02:22,840
Speaker 1: I just I, you know, I get really flustered, and

41
00:02:23,520 --> 00:02:25,640
Speaker 1: I you know, I kind of speak off the cuff.

42
00:02:25,720 --> 00:02:27,960
Speaker 1: But really, this whole thing was to apologize to you

43
00:02:28,000 --> 00:02:30,600
Speaker 1: for getting the service bad the bad service that you

44
00:02:30,600 --> 00:02:34,040
Speaker 1: thought you got. If you come in, we'll get you

45
00:02:34,120 --> 00:02:39,000
Speaker 1: that free coffee. Oh, oh my god. And then as

46
00:02:39,040 --> 00:02:41,839
Speaker 1: soon as you're leaving, I'll have my entire staff give

47
00:02:41,880 --> 00:02:45,320
Speaker 1: you the finger. Oh my god, I cannot believe you

48
00:02:45,480 --> 00:02:49,600
Speaker 1: just said that to me. Listen, I will come down there. Embody,

49
00:02:49,760 --> 00:02:52,959
Speaker 1: anybody on your staff, I will punch you in your

50
00:02:53,080 --> 00:02:56,640
Speaker 1: gun face, and I will take everybody out with me.

51
00:02:56,720 --> 00:03:00,560
Speaker 1: I will shut that hole down. If you're little store,

52
00:03:00,760 --> 00:03:03,320
Speaker 1: you do, tell everybody you do that. And you also

53
00:03:03,360 --> 00:03:05,359
Speaker 1: tell him that you got phone tapped. Okay, just tell

54
00:03:05,440 --> 00:03:09,320
Speaker 1: him that. What tell him you got phone tapped? Go ahead,

55
00:03:09,320 --> 00:03:15,560
Speaker 1: tell him what phone tap? Are you serious? Yeah? This

56
00:03:15,680 --> 00:03:19,680
Speaker 1: is actually Jubil from Brook and Jubile in the morning.

57
00:03:20,480 --> 00:03:22,760
Speaker 1: I'm moving ninety two point five doing a phone tap

58
00:03:22,800 --> 00:03:26,880
Speaker 1: on you. Oh my god. Yeah. Your sister showed us

59
00:03:26,880 --> 00:03:28,960
Speaker 1: your YELP preview and said, you get really mad about

60
00:03:28,960 --> 00:03:33,280
Speaker 1: bad service. Yeah. I do get mad about bad service.

61
00:03:33,440 --> 00:03:35,560
Speaker 1: What would you give this phone tap? I give it

62
00:03:35,640 --> 00:03:40,680
Speaker 1: one star because you did it to me. Wake up

63
00:03:40,760 --> 00:03:46,240
Speaker 1: every morning with Jewel phone taps weekday mornings on the twenties, five,