1 00:00:03,920 --> 00:00:06,400 Speaker 1: I started learning how to my makeup. I stopped booking 2 00:00:06,440 --> 00:00:09,479 Speaker 1: makeup artists. I started to get my makeup collection up. 3 00:00:09,560 --> 00:00:11,319 Speaker 1: My followers can ask them like, well, I'm about to 4 00:00:11,360 --> 00:00:13,920 Speaker 1: give this company all this attention, I'm just going to 5 00:00:14,000 --> 00:00:21,480 Speaker 1: come out with my own college. 6 00:00:24,800 --> 00:00:28,240 Speaker 2: Welcome to Idea Generations All Angles, a podcast about culture's 7 00:00:28,280 --> 00:00:34,319 Speaker 2: most influential brands and the teams that built them. If 8 00:00:34,320 --> 00:00:37,559 Speaker 2: you're an entrepreneur, creative, or anyone interested in harnessing the 9 00:00:37,600 --> 00:00:41,320 Speaker 2: power of collaboration, join me Noah Callahan Bever each week 10 00:00:41,360 --> 00:00:45,120 Speaker 2: as we dissect the most dynamic companies in culture. Because 11 00:00:45,159 --> 00:00:47,400 Speaker 2: the only way to truly understand success. 12 00:00:47,600 --> 00:00:49,440 Speaker 3: Is to look at it from all angles. 13 00:00:50,800 --> 00:00:54,000 Speaker 2: Idea Generations All Angles is a Will Packer media podcast. 14 00:01:03,320 --> 00:01:06,480 Speaker 2: In twenty seventeen, Raynel Stewart, more commonly known by her 15 00:01:06,520 --> 00:01:10,399 Speaker 2: social handle Supercent, launched the Crayon Case, a cosmetic kit 16 00:01:10,440 --> 00:01:14,240 Speaker 2: for amateur makeup artists featuring bright, playful colors. In the 17 00:01:14,360 --> 00:01:16,920 Speaker 2: ensuing five years, the Crayon Case would explode into a 18 00:01:16,959 --> 00:01:20,360 Speaker 2: fifty million dollar business thanks to their confluence of innovative 19 00:01:20,360 --> 00:01:23,760 Speaker 2: marketing approach, their vocal and hilarious founder, and a rock 20 00:01:23,800 --> 00:01:28,280 Speaker 2: solid team of crafty individuals with unique professional experiences, including 21 00:01:28,280 --> 00:01:30,880 Speaker 2: a partner who worked for the illustrious New Orleans label 22 00:01:31,200 --> 00:01:34,559 Speaker 2: No Limit Records. But as with any company that enjoys 23 00:01:34,640 --> 00:01:38,160 Speaker 2: rapid growth, mistakes were made, lessons were learned, and the 24 00:01:38,200 --> 00:01:43,840 Speaker 2: Crayon case would be forced to navigate uncharted waters. On 25 00:01:43,880 --> 00:01:46,920 Speaker 2: this week's episode of All Angles, we talked to founder Superci, 26 00:01:47,440 --> 00:01:51,520 Speaker 2: business manager Russell Faker, and marketing director Iona Norris to 27 00:01:51,560 --> 00:01:54,000 Speaker 2: hear how together they built one of the hottest makeup 28 00:01:54,000 --> 00:01:58,000 Speaker 2: brands on the market. But before any of that happened, 29 00:01:58,200 --> 00:02:01,320 Speaker 2: before the multimillion dollar cyber month or a spot on 30 00:02:01,360 --> 00:02:04,800 Speaker 2: Oprah's Favorite Things, Supercent was just a young content creator 31 00:02:04,840 --> 00:02:07,000 Speaker 2: in New Orleans trying to figure out how to code 32 00:02:07,000 --> 00:02:07,920 Speaker 2: her MySpace theme. 33 00:02:10,240 --> 00:02:12,960 Speaker 1: What drew me to social media early was Hurricane Katrina. 34 00:02:13,520 --> 00:02:15,840 Speaker 1: When Hurricane Katrina happened, we had to keep in touch 35 00:02:15,919 --> 00:02:18,839 Speaker 1: with our friends and our family. When my Space came out, 36 00:02:18,919 --> 00:02:21,560 Speaker 1: That's how we kept up with our best friends, and 37 00:02:21,639 --> 00:02:23,799 Speaker 1: I was able to see who was alive from Katrina, 38 00:02:23,919 --> 00:02:26,919 Speaker 1: you know. And then the next thing was Facebook. They 39 00:02:26,919 --> 00:02:29,880 Speaker 1: had statuses, So that's why I was more informative about 40 00:02:30,200 --> 00:02:32,919 Speaker 1: my feelings and what's going on and how I feel 41 00:02:32,919 --> 00:02:35,760 Speaker 1: about this than my opinions about relationships in life. 42 00:02:42,840 --> 00:02:45,280 Speaker 2: Many of us took for granted Facebook's simple prompt to 43 00:02:45,320 --> 00:02:47,560 Speaker 2: let the world know what we were doing, But for 44 00:02:47,680 --> 00:02:50,679 Speaker 2: Super this created a new level of self awareness and 45 00:02:50,840 --> 00:02:53,200 Speaker 2: inspired her to express herself on the Internet in a 46 00:02:53,240 --> 00:02:54,400 Speaker 2: way that she hadn't before. 47 00:02:54,880 --> 00:02:57,839 Speaker 1: Facebook really pushed me out there when it came to 48 00:02:57,880 --> 00:03:01,560 Speaker 1: talking about me. Social media of pushed me out things 49 00:03:01,600 --> 00:03:05,760 Speaker 1: to the world so bad. That was a very open, real, 50 00:03:05,840 --> 00:03:10,080 Speaker 1: straightforward person. All my friends around me was doing funny 51 00:03:10,120 --> 00:03:13,600 Speaker 1: ass kits. There was being Super funny, going out there 52 00:03:13,639 --> 00:03:16,480 Speaker 1: way to be weird, and I was just I had 53 00:03:16,560 --> 00:03:19,840 Speaker 1: work housekeeper and just showing them how I felt about something. 54 00:03:19,880 --> 00:03:21,359 Speaker 1: And I guess they thought that was funny. 55 00:03:22,520 --> 00:03:25,360 Speaker 2: Super started to build a fun, organic and loyal following 56 00:03:25,400 --> 00:03:28,800 Speaker 2: on her socials by letting her followers into her everyday life. 57 00:03:29,160 --> 00:03:31,640 Speaker 2: As her fan base started to scale, she realized there 58 00:03:31,639 --> 00:03:35,000 Speaker 2: was an opportunity to productize her personality and offer something 59 00:03:35,040 --> 00:03:38,080 Speaker 2: tangible to her audience, so she opted for something close 60 00:03:38,120 --> 00:03:40,400 Speaker 2: to her heart, New Orleans Bounce music. 61 00:03:42,880 --> 00:03:42,960 Speaker 4: Me. 62 00:03:43,040 --> 00:03:45,120 Speaker 1: Being on social media, a lot of people did not 63 00:03:45,280 --> 00:03:48,560 Speaker 1: know about different cultures or music. I didn't think Bounce 64 00:03:48,680 --> 00:03:50,320 Speaker 1: music was for New Orleans. I thought it was for 65 00:03:50,360 --> 00:03:52,240 Speaker 1: the whole world. But then me getting on social media, 66 00:03:52,400 --> 00:03:54,400 Speaker 1: I'm like, okay, so it's just a New Orleans shot 67 00:03:57,920 --> 00:03:59,360 Speaker 1: and they was like, what you're listening to me? Like 68 00:03:59,360 --> 00:04:01,160 Speaker 1: why are you trying to song? Why this song sound 69 00:04:01,200 --> 00:04:04,560 Speaker 1: like that? I'm like, this called Bunce music. So I 70 00:04:04,600 --> 00:04:06,280 Speaker 1: started telling them where to find it a because they 71 00:04:06,400 --> 00:04:08,320 Speaker 1: couldn't really find it no iTunes. They had to get 72 00:04:08,320 --> 00:04:10,280 Speaker 1: it off of YouTube. But they was like, we want 73 00:04:10,320 --> 00:04:12,200 Speaker 1: to hear Li's sit in our car. So I'm like, well, 74 00:04:12,320 --> 00:04:13,560 Speaker 1: let me see if I can come out with some 75 00:04:13,680 --> 00:04:17,720 Speaker 1: cvs and sell it to thee because I couldn't do 76 00:04:17,760 --> 00:04:20,200 Speaker 1: it online, like I couldn't put no iTunes. And that's 77 00:04:20,200 --> 00:04:22,320 Speaker 1: what I did. Start the Burns CDs and I sip 78 00:04:22,360 --> 00:04:24,040 Speaker 1: until them and they just got enter into a whole 79 00:04:24,080 --> 00:04:25,200 Speaker 1: different caution you love it. 80 00:04:26,880 --> 00:04:29,599 Speaker 2: Super's burn CDs were a hit. She was moving units 81 00:04:29,600 --> 00:04:31,919 Speaker 2: and she could barely keep up with the mand. Super 82 00:04:31,960 --> 00:04:34,520 Speaker 2: had gone into the business expecting to sell a couple hundred, 83 00:04:34,800 --> 00:04:37,240 Speaker 2: and within weeks she had orders in the thousands. 84 00:04:38,800 --> 00:04:40,960 Speaker 1: So my CDs is seven dollars and I got them 85 00:04:41,000 --> 00:04:44,000 Speaker 1: printed everything I got my I was playing list printed. 86 00:04:44,040 --> 00:04:46,239 Speaker 1: I got all that printed. Then I had to buy 87 00:04:46,520 --> 00:04:50,240 Speaker 1: the yellow packages from Walmart. Then I had to buy 88 00:04:50,600 --> 00:04:53,159 Speaker 1: papers to write your address on and tape the tape 89 00:04:53,160 --> 00:04:55,560 Speaker 1: it and then stamp to ship it. Like it was 90 00:04:55,600 --> 00:04:57,880 Speaker 1: so much and I didn't realize how much it would 91 00:04:57,920 --> 00:05:00,760 Speaker 1: be because that was my first time actually doing right. 92 00:05:00,800 --> 00:05:02,640 Speaker 1: I was supposed to corporate the website price. I was 93 00:05:02,680 --> 00:05:05,120 Speaker 1: supposed in corporate so many prices that I did so 94 00:05:05,680 --> 00:05:08,000 Speaker 1: I think I made fourteen thousand, but I probably spent 95 00:05:08,040 --> 00:05:12,279 Speaker 1: probably twenty probably twenty five. It was just reckless and crazy. 96 00:05:12,320 --> 00:05:14,320 Speaker 1: I don't know what I was doing, but it was 97 00:05:14,320 --> 00:05:15,800 Speaker 1: a great thing to do because a lot of people 98 00:05:15,880 --> 00:05:17,919 Speaker 1: got the CD. I didn't think the CGU was going 99 00:05:18,000 --> 00:05:20,880 Speaker 1: to sell that fast, but it sold out so fast 100 00:05:20,880 --> 00:05:21,840 Speaker 1: that I was happy about that. 101 00:05:25,240 --> 00:05:29,040 Speaker 2: Supers venture into Hawking CDs wasn't necessarily a success financially, 102 00:05:29,600 --> 00:05:32,080 Speaker 2: but the lesson she learned it fulfillment and customer service, 103 00:05:32,279 --> 00:05:35,640 Speaker 2: would pay dividends down the line. As her social media 104 00:05:35,680 --> 00:05:39,159 Speaker 2: following scaled, super continued to idate on how to capitalize 105 00:05:39,160 --> 00:05:40,360 Speaker 2: on her magnetic persona. 106 00:05:40,920 --> 00:05:41,800 Speaker 3: For her next venture. 107 00:05:41,839 --> 00:05:45,000 Speaker 2: She would utilize a popular catchphrase from her handle, known 108 00:05:45,040 --> 00:05:48,880 Speaker 2: for liberally blocking detractors, super slogan Hye block hose became 109 00:05:48,920 --> 00:05:52,040 Speaker 2: a rallying cry within her comments section. Now equipped with 110 00:05:52,080 --> 00:05:54,640 Speaker 2: an entrepreneurial eye, she knew it could be more than 111 00:05:54,680 --> 00:05:57,560 Speaker 2: just a hashtag. It could be a brand. So what 112 00:05:57,600 --> 00:05:59,520 Speaker 2: did you do next? Of course, she put it on 113 00:05:59,520 --> 00:06:00,159 Speaker 2: a T shirt. 114 00:06:00,839 --> 00:06:04,280 Speaker 1: So our black holes came down because I was very 115 00:06:04,320 --> 00:06:06,920 Speaker 1: known for blocking people on social media. Still am I 116 00:06:07,000 --> 00:06:10,640 Speaker 1: just cannot tolerate disrespectful from somebody I can't see, don't know, 117 00:06:10,920 --> 00:06:12,400 Speaker 1: never heard of it, but it just don't make sist 118 00:06:12,400 --> 00:06:14,480 Speaker 1: to me to allow them to be on my page. 119 00:06:14,520 --> 00:06:17,000 Speaker 1: And you got so much and amosity towards me and 120 00:06:17,080 --> 00:06:19,360 Speaker 1: I can't even see you. I don't know you, so blocked, right, 121 00:06:19,520 --> 00:06:22,120 Speaker 1: But the blocking came from a way deeper, meaning I've 122 00:06:22,120 --> 00:06:25,280 Speaker 1: been blocking people to a house. So the term came 123 00:06:25,320 --> 00:06:27,280 Speaker 1: about with people saying, oh, why are you blocking it? 124 00:06:27,320 --> 00:06:32,039 Speaker 1: Because which I block over? And then people said, oh, 125 00:06:32,080 --> 00:06:33,880 Speaker 1: you gotta put that down shirt. People used to tell me, 126 00:06:34,120 --> 00:06:36,200 Speaker 1: I don't think a curse word on a shirt is 127 00:06:36,240 --> 00:06:39,040 Speaker 1: going to sell them. I'm like holes, Like, technically it's 128 00:06:39,040 --> 00:06:41,080 Speaker 1: not really curse work. Well, you know, so I just 129 00:06:41,120 --> 00:06:43,760 Speaker 1: made it work. I started getting the shirts printed. I 130 00:06:43,760 --> 00:06:46,640 Speaker 1: finally supplied in New Orleans, got my shirt print, and 131 00:06:46,680 --> 00:06:50,120 Speaker 1: I started incorporating every price, every price. I even incorporated 132 00:06:50,200 --> 00:06:52,240 Speaker 1: gas one time. I'm like, okay, I'm just being paid. 133 00:06:52,760 --> 00:06:54,320 Speaker 1: So I had to go pick up the shirts right 134 00:06:54,440 --> 00:06:56,719 Speaker 1: after he made them. So it came with my website. 135 00:06:56,760 --> 00:06:59,599 Speaker 1: I got my website done. I put so much effort 136 00:06:59,640 --> 00:07:02,040 Speaker 1: into that business, and I think I was just trying 137 00:07:02,080 --> 00:07:06,080 Speaker 1: to be better than the CD right, and it was perfect. 138 00:07:06,400 --> 00:07:08,080 Speaker 1: I'm doing all this in my house, all this in 139 00:07:08,120 --> 00:07:10,440 Speaker 1: my living room. I probably had some of my friends 140 00:07:10,520 --> 00:07:13,480 Speaker 1: more every now and then, but I did all this myself. 141 00:07:13,800 --> 00:07:16,320 Speaker 1: I didn't even have a labor printer. Still, I didn't 142 00:07:16,360 --> 00:07:18,320 Speaker 1: know about a labor printing until way lived on and 143 00:07:18,480 --> 00:07:22,080 Speaker 1: in my life so much easier, Oh my god. And 144 00:07:22,200 --> 00:07:24,080 Speaker 1: I was having fun with everything. I was shooting like 145 00:07:24,120 --> 00:07:26,960 Speaker 1: maybe thirty orders a day, and I wasn't happening late. 146 00:07:27,040 --> 00:07:28,920 Speaker 1: It's a lot of orders, you know. The thing is, 147 00:07:28,920 --> 00:07:30,600 Speaker 1: it was so many orders at the time, but for me, 148 00:07:31,040 --> 00:07:33,000 Speaker 1: it won't that many orders because I did the whole 149 00:07:33,080 --> 00:07:35,880 Speaker 1: day to do yet, so it was really nothing. But 150 00:07:36,760 --> 00:07:39,520 Speaker 1: at that time it was a greater amount orders. I 151 00:07:39,600 --> 00:07:41,560 Speaker 1: was in a better head space. I was able to 152 00:07:41,680 --> 00:07:44,880 Speaker 1: pay rent beforehand and not have to wait for it 153 00:07:44,960 --> 00:07:46,880 Speaker 1: and had to find out when rent coming. I was 154 00:07:46,920 --> 00:07:49,880 Speaker 1: able to pay it off quickly, and I was able 155 00:07:49,880 --> 00:07:51,320 Speaker 1: to do a lot of stuff that I wasn't able 156 00:07:51,360 --> 00:07:53,560 Speaker 1: to do in my other years, you know. So I 157 00:07:53,560 --> 00:07:54,760 Speaker 1: felt like that was the great. 158 00:07:54,520 --> 00:08:04,400 Speaker 2: Starting the iblock host t's were a massive success. Super 159 00:08:04,440 --> 00:08:06,360 Speaker 2: had figured out how to tap into her fan base, 160 00:08:06,760 --> 00:08:10,360 Speaker 2: create a fun, desirable product, and deliver it without issue. 161 00:08:10,680 --> 00:08:13,240 Speaker 2: It was a blueprint that could be repeated, and her 162 00:08:13,240 --> 00:08:15,920 Speaker 2: potential was not lost on those in the local scene either. 163 00:08:16,440 --> 00:08:19,040 Speaker 2: One person in particular who took note was Russell Baker, 164 00:08:19,560 --> 00:08:21,800 Speaker 2: a former artist manager who worked with Mac and C 165 00:08:22,000 --> 00:08:25,320 Speaker 2: Murder from Masterpiece legendary label No Limit Records. 166 00:08:26,600 --> 00:08:30,400 Speaker 5: I was introduced to Supa and late twenty fifteen a 167 00:08:30,480 --> 00:08:32,920 Speaker 5: mutual a friend of ours say, Man, you need to 168 00:08:32,960 --> 00:08:35,320 Speaker 5: check and check out. She is so hilarige. I think 169 00:08:35,360 --> 00:08:38,680 Speaker 5: she'd be a good client for you to manage. And 170 00:08:38,720 --> 00:08:41,840 Speaker 5: at that time I had taken the hiatus on managing talent, 171 00:08:42,280 --> 00:08:45,440 Speaker 5: and I told a note. I told him no, and 172 00:08:45,480 --> 00:08:48,120 Speaker 5: then I told her no, just because I was kind 173 00:08:48,160 --> 00:08:51,520 Speaker 5: of burned out on a business. I started off a 174 00:08:51,520 --> 00:08:53,559 Speaker 5: friend of mine who was signed to No Limit Records, 175 00:08:54,040 --> 00:08:57,480 Speaker 5: McKinley Phipps, now known as Mac Phipps. I started with 176 00:08:57,559 --> 00:09:01,520 Speaker 5: him in ninety nine two thousand and then he was 177 00:09:01,640 --> 00:09:05,000 Speaker 5: unfortunately incocerated for a crime he didn't commit. And then 178 00:09:05,040 --> 00:09:08,600 Speaker 5: I assisted see with his label and that mutual friend 179 00:09:08,640 --> 00:09:11,400 Speaker 5: that introduced SUP and hour would running his label and 180 00:09:11,520 --> 00:09:15,840 Speaker 5: managing him, and then he was arrested. So at that time, 181 00:09:15,880 --> 00:09:17,440 Speaker 5: I was like, you know what, Uh, maybe this is 182 00:09:17,480 --> 00:09:20,079 Speaker 5: not for me. And so after a while I just 183 00:09:20,160 --> 00:09:22,360 Speaker 5: kept watching her. And as I was watching her, I said, man, 184 00:09:22,520 --> 00:09:25,679 Speaker 5: she is so talented. She has natural comedic talent. No 185 00:09:25,720 --> 00:09:28,240 Speaker 5: matter what she touches, she has that what you call 186 00:09:28,320 --> 00:09:29,040 Speaker 5: the it factor. 187 00:09:29,080 --> 00:09:29,439 Speaker 1: She has. 188 00:09:30,120 --> 00:09:33,760 Speaker 6: She put her mind to it, it's gonna strike. She 189 00:09:34,000 --> 00:09:37,240 Speaker 6: was starting to sell a mixtapes. She always loved music, 190 00:09:37,320 --> 00:09:39,720 Speaker 6: so she'll sell mixtapes. That was a crazy time. 191 00:09:39,760 --> 00:09:42,559 Speaker 5: Now because I'm the closest thing that you will get 192 00:09:42,600 --> 00:09:43,800 Speaker 5: to an attorney that. 193 00:09:43,840 --> 00:09:44,839 Speaker 6: Doesn't have a law degree. 194 00:09:45,320 --> 00:09:47,800 Speaker 5: So a little while I'm saying, I'm like, man, okay, 195 00:09:47,840 --> 00:09:50,040 Speaker 5: we're infringing on these people copy right, They're gonna come atter. 196 00:09:50,160 --> 00:09:50,679 Speaker 6: That sometime. 197 00:09:51,120 --> 00:09:53,120 Speaker 5: She made ten thousand dollars off the first REPD the 198 00:09:53,160 --> 00:09:55,520 Speaker 5: first day she released me ten thousand dollars. At that point, 199 00:09:55,559 --> 00:09:57,760 Speaker 5: I'm not fully full time with her yet. Again, my 200 00:09:57,880 --> 00:10:01,880 Speaker 5: managing style is different than most. When I managed someone, 201 00:10:02,080 --> 00:10:04,160 Speaker 5: I have a personal relationship with that person, So I 202 00:10:04,200 --> 00:10:06,040 Speaker 5: was always just observing, making sure that she was. 203 00:10:06,000 --> 00:10:07,520 Speaker 6: Straight, making sure that she was okay. 204 00:10:08,120 --> 00:10:10,360 Speaker 5: Just an advisory role, just someone to talk to on 205 00:10:10,400 --> 00:10:12,320 Speaker 5: a daily basis. 206 00:10:13,960 --> 00:10:17,240 Speaker 2: As Superstar continued to rise and social media evolved into 207 00:10:17,240 --> 00:10:20,040 Speaker 2: a twenty four to seven medium, super started using live 208 00:10:20,080 --> 00:10:23,480 Speaker 2: features to broadcast her life. Super would stay on Periscope 209 00:10:23,520 --> 00:10:27,040 Speaker 2: and later Instagram Live for hours every day, even going 210 00:10:27,080 --> 00:10:29,800 Speaker 2: live during her daily chores and most mundane moments. 211 00:10:33,080 --> 00:10:37,679 Speaker 1: Before Instagram Live, before Facebook Live, it was Periscope. So 212 00:10:38,520 --> 00:10:40,520 Speaker 1: that's when I was on Periscope all the time. Maybe 213 00:10:40,600 --> 00:10:44,840 Speaker 1: made me a damn hashtay for Paris school scrib I 214 00:10:44,960 --> 00:10:46,839 Speaker 1: kind of showed everything. I would bring my son in 215 00:10:46,840 --> 00:10:48,840 Speaker 1: school in the morning, I was on live pick my 216 00:10:48,880 --> 00:10:51,120 Speaker 1: son up for school. I was on live, and that's 217 00:10:51,160 --> 00:10:53,280 Speaker 1: how people really was able to see my son book 218 00:10:53,440 --> 00:10:56,480 Speaker 1: because I literally recorded this guy whole lifely since he'd 219 00:10:56,520 --> 00:10:58,720 Speaker 1: been born right, so that he'd loved to see what 220 00:10:58,800 --> 00:11:00,680 Speaker 1: he was thinking about and what he saying when he 221 00:11:00,800 --> 00:11:02,640 Speaker 1: was two, when he was a street when he was four, right, 222 00:11:03,960 --> 00:11:05,679 Speaker 1: they seen me go and pick up the shirts. They 223 00:11:05,760 --> 00:11:07,520 Speaker 1: seen me having a problem with the shirts. I used 224 00:11:07,520 --> 00:11:08,880 Speaker 1: to ask them, like, what should I pull off a 225 00:11:08,880 --> 00:11:11,520 Speaker 1: battle dun day? And they would help me, and I'm like, okay, 226 00:11:11,520 --> 00:11:13,959 Speaker 1: I'm gonna put this out. I was getting my mock ups. 227 00:11:14,000 --> 00:11:15,960 Speaker 1: I was showing the mock ups. I started paying for 228 00:11:16,000 --> 00:11:18,560 Speaker 1: more people to help me. I paid for graphic design. 229 00:11:18,960 --> 00:11:21,120 Speaker 1: It was just like those two years on my fast. 230 00:11:21,200 --> 00:11:23,760 Speaker 1: But it was so important to me because I actually 231 00:11:23,840 --> 00:11:26,319 Speaker 1: learned the motion of business from our black bodies. 232 00:11:28,400 --> 00:11:30,680 Speaker 2: As her follower count rose from the thousands to the 233 00:11:30,760 --> 00:11:33,520 Speaker 2: hundreds of thousands and she grew from a local celebrity 234 00:11:33,520 --> 00:11:36,720 Speaker 2: to a national star, Super started getting booked for IRL 235 00:11:36,760 --> 00:11:39,960 Speaker 2: appearances across the country. It was during these travels that 236 00:11:40,000 --> 00:11:42,680 Speaker 2: Super would find herself with a need, a need that 237 00:11:42,679 --> 00:11:44,840 Speaker 2: would spark her next entrepreneurial endeavor. 238 00:11:48,600 --> 00:11:50,920 Speaker 1: I was getting booked a lot, so that's when I 239 00:11:51,000 --> 00:11:54,520 Speaker 1: kind of got into the makeup. I was getting booked 240 00:11:54,600 --> 00:11:58,200 Speaker 1: so much. It was very hard to find somebody every 241 00:11:58,240 --> 00:12:00,760 Speaker 1: state to do my makeup. I learned how to do 242 00:12:00,840 --> 00:12:03,800 Speaker 1: my makeup from being alive so much. And I'm doing 243 00:12:03,840 --> 00:12:06,320 Speaker 1: my makeup and they watching me mess my face up. 244 00:12:06,360 --> 00:12:08,080 Speaker 1: They thought it was funny. I thought it was funny. 245 00:12:08,440 --> 00:12:11,400 Speaker 1: And see, eventually I started getting it right, and I'm like, 246 00:12:11,440 --> 00:12:13,240 Speaker 1: oh that, Oh, your brothers looks so much better today. 247 00:12:13,320 --> 00:12:16,520 Speaker 1: I'm like, oh, thank you, Like, oh, you know, you 248 00:12:16,600 --> 00:12:18,440 Speaker 1: kind look way better to the I'm like, thank you. 249 00:12:18,440 --> 00:12:20,160 Speaker 1: You know. So I started being okay, well, let me 250 00:12:20,240 --> 00:12:23,199 Speaker 1: keep being all live to see the process and the progress. Right. 251 00:12:23,520 --> 00:12:26,080 Speaker 1: I started learning how to my makeup. I stopped booking 252 00:12:26,080 --> 00:12:29,280 Speaker 1: makeup artists. I started getting my makeup collection up. My 253 00:12:29,320 --> 00:12:31,120 Speaker 1: followers kept asking, I'm like, well, I'm about to give 254 00:12:31,360 --> 00:12:33,760 Speaker 1: this company all this attention. I'm just gonna come out 255 00:12:33,800 --> 00:12:34,400 Speaker 1: with my own stuff. 256 00:12:36,559 --> 00:12:38,360 Speaker 3: The idea for the Crawern case was born. 257 00:12:38,920 --> 00:12:41,319 Speaker 2: Super wanted to do her own makeup, and she wanted 258 00:12:41,360 --> 00:12:43,520 Speaker 2: to do it her own way, and that went with 259 00:12:43,559 --> 00:12:46,640 Speaker 2: her own unique color palette, and straight up, the market 260 00:12:46,679 --> 00:12:48,200 Speaker 2: was bare when it came to the bold and bright 261 00:12:48,240 --> 00:12:51,080 Speaker 2: color she was looking for it, So she took matters 262 00:12:51,080 --> 00:12:53,839 Speaker 2: into her own hands and started the arduous process of 263 00:12:53,880 --> 00:12:56,880 Speaker 2: fabricating a line of makeup that she's desperately needed. 264 00:12:58,240 --> 00:13:01,680 Speaker 1: My first two things can Sprawled You and Highlight. That 265 00:13:01,800 --> 00:13:04,040 Speaker 1: was it. I feel like I could sell that forever, 266 00:13:04,440 --> 00:13:08,040 Speaker 1: and my mind designed I was gonna make a good 267 00:13:08,080 --> 00:13:10,520 Speaker 1: twenty thousand dollars off that, and I was gonna be happy. 268 00:13:10,800 --> 00:13:12,400 Speaker 1: So that's all I wanted to come out with. And 269 00:13:12,440 --> 00:13:14,440 Speaker 1: then when they was like, well when you put on 270 00:13:14,520 --> 00:13:17,800 Speaker 1: your brows or bush reviews, I'm like, oh, that's true, right, 271 00:13:18,160 --> 00:13:19,640 Speaker 1: So that's why I said, Okay, I'll get a brush. 272 00:13:20,000 --> 00:13:22,240 Speaker 1: By the time it released, I came out with seven products, 273 00:13:22,280 --> 00:13:25,880 Speaker 1: the eyebrow jail, the eyeshadow, the cream, the lashes, just 274 00:13:25,880 --> 00:13:28,400 Speaker 1: stuff that needed to go with the eye. Basically, that's 275 00:13:28,400 --> 00:13:31,960 Speaker 1: all I came out with. I dropped on June first, 276 00:13:32,000 --> 00:13:35,920 Speaker 1: twenty seventeen. I made thirty three thousand dollars and that 277 00:13:36,120 --> 00:13:38,720 Speaker 1: was the most I ever made it one day. And 278 00:13:38,760 --> 00:13:40,720 Speaker 1: I was so shocked about that because I'm like, damn, 279 00:13:40,760 --> 00:13:42,120 Speaker 1: I can make money like this for the rest of 280 00:13:42,200 --> 00:13:45,040 Speaker 1: my life to be happy right now. Twenty seventeen it 281 00:13:45,080 --> 00:13:46,520 Speaker 1: was so big for me because I never made that 282 00:13:46,600 --> 00:13:49,400 Speaker 1: much money in one day before. I had to learn 283 00:13:49,440 --> 00:13:51,480 Speaker 1: how to put money back into the brand too, Like, look, 284 00:13:51,520 --> 00:13:53,640 Speaker 1: don't go spend that money on the trip. You have 285 00:13:53,720 --> 00:13:55,679 Speaker 1: to put the money directed back into the bran. That's 286 00:13:55,679 --> 00:13:58,320 Speaker 1: what I did. So when I made it thirty dollar dollars, 287 00:13:58,360 --> 00:14:00,440 Speaker 1: I didn't spend it. I just kept it and bought 288 00:14:00,440 --> 00:14:04,080 Speaker 1: more products. I realized everything you have in stock doesn't 289 00:14:04,080 --> 00:14:05,840 Speaker 1: have to be the same count. I has to learned. 290 00:14:05,880 --> 00:14:07,520 Speaker 1: If one paddle is selling better than the other, you 291 00:14:07,559 --> 00:14:09,520 Speaker 1: should all make it ten thousand of the pallet that's 292 00:14:09,520 --> 00:14:11,680 Speaker 1: selling better than others. The other palt you probably only 293 00:14:11,760 --> 00:14:13,600 Speaker 1: five thousand, and you may not brought me twenty five 294 00:14:13,679 --> 00:14:16,840 Speaker 1: hundred be it's selling to I learned all that in 295 00:14:16,880 --> 00:14:19,480 Speaker 1: the Crown case. So that was a big thing for 296 00:14:19,560 --> 00:14:23,360 Speaker 1: me about June first of twenty seventeen, because I realized 297 00:14:24,120 --> 00:14:26,120 Speaker 1: I'm about to spend all this money on all these 298 00:14:26,120 --> 00:14:27,760 Speaker 1: products at the same time when I don't need all 299 00:14:27,760 --> 00:14:29,840 Speaker 1: these projectives. And that was important to me because that's 300 00:14:29,840 --> 00:14:31,880 Speaker 1: how still how I'm doing it. Like if this is 301 00:14:31,920 --> 00:14:33,360 Speaker 1: not selling to one and I got a lot of 302 00:14:33,360 --> 00:14:34,960 Speaker 1: these in our house, it's no need for me to 303 00:14:35,000 --> 00:14:36,640 Speaker 1: re up on this. I need to put this money 304 00:14:36,640 --> 00:14:38,160 Speaker 1: into a different product. 305 00:14:43,240 --> 00:14:45,840 Speaker 3: The Crown case was a hit, the product was innovative. 306 00:14:46,120 --> 00:14:49,360 Speaker 2: Super's personality did the marketing for her, and her followers 307 00:14:49,400 --> 00:14:53,160 Speaker 2: quickly converted into die hard consumers. So as the brand flourished, 308 00:14:53,400 --> 00:14:55,520 Speaker 2: Super and Russell looked a family to help build out 309 00:14:55,520 --> 00:14:56,680 Speaker 2: the company's infrastructure. 310 00:14:57,880 --> 00:15:02,040 Speaker 1: My Veri's first high all family, and I only picked 311 00:15:02,040 --> 00:15:05,520 Speaker 1: the family who I had the big get from another job, 312 00:15:05,840 --> 00:15:08,240 Speaker 1: and I never picked the fawnily member who didn't have 313 00:15:08,280 --> 00:15:11,000 Speaker 1: a job, needed a job. Everybody I picked was at 314 00:15:11,040 --> 00:15:14,320 Speaker 1: certain jobs for years, but I felt like if they 315 00:15:14,400 --> 00:15:17,160 Speaker 1: kept that job for all the years, still keep mind. 316 00:15:20,400 --> 00:15:24,440 Speaker 5: All management everyone that worked at the facebool family of friends. 317 00:15:25,120 --> 00:15:28,160 Speaker 5: As we grew, we started taking resumes, and even as 318 00:15:28,200 --> 00:15:31,440 Speaker 5: we started taking resumes, we interviewed collectively as a whole, 319 00:15:31,480 --> 00:15:31,840 Speaker 5: as a. 320 00:15:31,840 --> 00:15:34,920 Speaker 6: Team, and never were individuals. It was everyone from the 321 00:15:35,000 --> 00:15:35,680 Speaker 6: management team. 322 00:15:36,120 --> 00:15:38,600 Speaker 5: You had your different departments where her sister Raven ran 323 00:15:38,800 --> 00:15:43,840 Speaker 5: the customer service apartment, her aunt team ran the packing department, 324 00:15:43,840 --> 00:15:46,360 Speaker 5: her cousin Jason ran the warehouse as a whole, her 325 00:15:46,360 --> 00:15:49,000 Speaker 5: cousin Brandy ran human resources, and I was just the 326 00:15:49,080 --> 00:15:50,680 Speaker 5: overseer of all of them. 327 00:15:52,600 --> 00:15:55,640 Speaker 2: The grand cases overnight success for Super to learn how 328 00:15:55,680 --> 00:15:58,920 Speaker 2: to build a company on the fly, once living paycheck 329 00:15:58,960 --> 00:16:01,960 Speaker 2: to paycheck. Then a year Super found herself at the 330 00:16:01,960 --> 00:16:05,120 Speaker 2: helm of a multimillion dollar corporation. She needed to plan 331 00:16:05,160 --> 00:16:07,480 Speaker 2: for the future of the business and also for the 332 00:16:07,480 --> 00:16:08,440 Speaker 2: future of herself. 333 00:16:12,880 --> 00:16:15,240 Speaker 1: Once the current case started, I definitely started thinking more 334 00:16:15,240 --> 00:16:17,680 Speaker 1: about the future. And again I was never a future person. 335 00:16:18,400 --> 00:16:20,040 Speaker 1: I was always I'm going to live in a moment. 336 00:16:20,080 --> 00:16:22,720 Speaker 1: I'm gonna enjoy it, and that's it. I never saved money, 337 00:16:22,920 --> 00:16:24,600 Speaker 1: but I did save money. It was only because R 338 00:16:24,800 --> 00:16:26,880 Speaker 1: was doing it me. That was it. Like that was 339 00:16:27,000 --> 00:16:30,120 Speaker 1: my lifestyle before the current keys. I just felt like 340 00:16:30,520 --> 00:16:33,200 Speaker 1: if I die, I can't keep nothing anyway, That's how 341 00:16:33,200 --> 00:16:36,120 Speaker 1: I felt. But once the current case started, it really 342 00:16:36,160 --> 00:16:38,680 Speaker 1: grew me up into an entrepreneur, and it grew me 343 00:16:38,760 --> 00:16:42,520 Speaker 1: up to way more strategized on me. So I felt like, Okay, 344 00:16:42,560 --> 00:16:45,120 Speaker 1: that this biness is going to be around for plenty 345 00:16:45,160 --> 00:16:47,160 Speaker 1: of years. I need to do something to make it 346 00:16:47,200 --> 00:16:49,840 Speaker 1: stay around for plenty of years. So that's when we think, 347 00:16:49,880 --> 00:16:51,880 Speaker 1: you know, about the future. Like I had to scale 348 00:16:51,960 --> 00:16:54,120 Speaker 1: my business, I had to hire the right people, I 349 00:16:54,160 --> 00:16:56,120 Speaker 1: had to fire the right people. I had to do 350 00:16:56,200 --> 00:16:57,960 Speaker 1: so much, Like I didn't just want to keep doing 351 00:16:58,000 --> 00:17:01,200 Speaker 1: warehouse work. I even thought about me doing drop shipping. 352 00:17:01,280 --> 00:17:02,840 Speaker 1: I wanted to get in stores like it was a 353 00:17:02,880 --> 00:17:04,760 Speaker 1: lot that I had to do by the pettations of 354 00:17:04,800 --> 00:17:07,320 Speaker 1: the business for me to get further and not just 355 00:17:07,359 --> 00:17:14,800 Speaker 1: build a social leadia business. I wanted people to know 356 00:17:14,840 --> 00:17:17,120 Speaker 1: about the current case without knowing me. That was real 357 00:17:17,200 --> 00:17:19,800 Speaker 1: big for me. This past two years. I tried to 358 00:17:19,800 --> 00:17:22,760 Speaker 1: detach myself from the currentcas because if something happened to me, 359 00:17:23,200 --> 00:17:25,560 Speaker 1: I done wanted to reflect on my business. It was 360 00:17:25,600 --> 00:17:28,879 Speaker 1: no more me just speaking my mind on celebrities nowhere 361 00:17:28,920 --> 00:17:30,440 Speaker 1: because I didn't know who I was going to run 362 00:17:30,440 --> 00:17:32,840 Speaker 1: into and lead partnership with. That's when I started about 363 00:17:32,840 --> 00:17:35,040 Speaker 1: a long time and let me not talk about these 364 00:17:35,080 --> 00:17:37,919 Speaker 1: people anymore because I may need them what campaign, I 365 00:17:37,960 --> 00:17:40,240 Speaker 1: may need them to help me with them right, And 366 00:17:40,280 --> 00:17:42,720 Speaker 1: that's when I started building my HAVST relationships with all 367 00:17:42,920 --> 00:17:47,359 Speaker 1: different entrepreneurs, celebrities, athletes, all these people. I probably would 368 00:17:47,359 --> 00:17:50,160 Speaker 1: have talked about twenty and fifteen super but I didn't 369 00:17:50,200 --> 00:17:52,560 Speaker 1: because I wanted my business to stay intact. 370 00:17:54,440 --> 00:17:57,679 Speaker 2: As the company scaled, its consumer based super social network 371 00:17:57,720 --> 00:18:01,560 Speaker 2: of DIY makeup artists became an army brand ambassadors in 372 00:18:01,600 --> 00:18:06,800 Speaker 2: real life. Seeing the opportunity to use other people's platforms 373 00:18:06,960 --> 00:18:10,119 Speaker 2: to help market her products, super brought in social media 374 00:18:10,160 --> 00:18:13,159 Speaker 2: strategist Iona Norris to help spearhead the content. 375 00:18:14,359 --> 00:18:18,000 Speaker 4: We sent them a huge box of products. They got everything. 376 00:18:18,480 --> 00:18:21,720 Speaker 4: No brand has ever just sent them everything in their rerehouse. 377 00:18:22,280 --> 00:18:24,760 Speaker 4: So they would get this huge box and they would 378 00:18:24,760 --> 00:18:27,359 Speaker 4: push videos and lives for us and we would just 379 00:18:27,480 --> 00:18:30,280 Speaker 4: use their comment saying on our Instagram sitters in now, 380 00:18:30,359 --> 00:18:34,000 Speaker 4: TIKSI or five years ago right now. I like to 381 00:18:34,080 --> 00:18:37,000 Speaker 4: be relatable to a brand, Like when I see Super 382 00:18:37,000 --> 00:18:39,159 Speaker 4: Bowl'm like, okay, I've been through that. I could do that, 383 00:18:40,240 --> 00:18:42,240 Speaker 4: And you get to know the brand. 384 00:18:42,880 --> 00:18:44,840 Speaker 1: It's very open and. 385 00:18:44,880 --> 00:18:48,440 Speaker 4: No other brand is really open. She's relatable. We don't 386 00:18:48,440 --> 00:18:52,320 Speaker 4: get to know too many brands behind the scenes, very transparent. 387 00:18:52,560 --> 00:18:54,960 Speaker 1: So that's what draws me to the brand. 388 00:18:55,160 --> 00:18:58,440 Speaker 4: And she's herself. You know, she could be herself and 389 00:18:58,520 --> 00:19:01,960 Speaker 4: you know be a millionaire business owner and that's why 390 00:19:01,960 --> 00:19:04,520 Speaker 4: people gravitates to the brand. And then on top of that, 391 00:19:04,800 --> 00:19:07,520 Speaker 4: I mean it's catchy, the crawn. 392 00:19:07,880 --> 00:19:08,640 Speaker 1: You get to have fun. 393 00:19:09,000 --> 00:19:12,879 Speaker 4: Her sogn is coloring out southe the lines. That's always fun. 394 00:19:18,680 --> 00:19:21,719 Speaker 2: With an army of micro influencers behind the brand. It 395 00:19:21,760 --> 00:19:24,600 Speaker 2: wasn't long until the Crayon case started picking up national attention. 396 00:19:25,080 --> 00:19:27,840 Speaker 2: As the orders continued to roll in, it was obvious 397 00:19:27,880 --> 00:19:30,719 Speaker 2: that this was bigger than burnt CDs, T shirts or 398 00:19:30,760 --> 00:19:34,359 Speaker 2: any of Super's previous endeavors. In no time, the Krayon 399 00:19:34,480 --> 00:19:36,680 Speaker 2: case was doing numbers like ninety seven no limit. 400 00:19:38,880 --> 00:19:41,919 Speaker 5: Those numbers were undeniable. So when I told you, for 401 00:19:41,920 --> 00:19:43,880 Speaker 5: the first six months, I was like, it's her thing. 402 00:19:43,960 --> 00:19:47,119 Speaker 5: Let's see the BLOGO. I think it was March twenty eighteen. 403 00:19:47,160 --> 00:19:49,479 Speaker 5: That's when I really opened my eyes. I looked at 404 00:19:49,520 --> 00:19:52,480 Speaker 5: the numbers on one hundred the numbers, It is dumb numbers. 405 00:19:53,200 --> 00:19:55,440 Speaker 5: So I managed my friend MATC Phipps a no limit 406 00:19:55,480 --> 00:19:58,480 Speaker 5: and those numbers were dumb. For ninety eight nineteen ninety 407 00:19:58,480 --> 00:20:01,720 Speaker 5: eight things that they did there to do what she 408 00:20:01,920 --> 00:20:03,960 Speaker 5: was doing and for it to be one hundred percent 409 00:20:04,200 --> 00:20:08,040 Speaker 5: e commerce, it was crazy numbers because the stuff was 410 00:20:08,119 --> 00:20:11,160 Speaker 5: just flying up the shelves, flying up the shelves, We're 411 00:20:11,320 --> 00:20:16,640 Speaker 5: averaging eight hundred thousand a month averaging that was just ridiculous. 412 00:20:16,680 --> 00:20:18,520 Speaker 6: And so yeah, I was like, yeah, we may be 413 00:20:18,560 --> 00:20:19,040 Speaker 6: on or something. 414 00:20:19,080 --> 00:20:23,520 Speaker 2: Yeah, the team was firing on all cylinders, and it 415 00:20:23,560 --> 00:20:25,720 Speaker 2: all came to a head. On their twenty nineteen Cyber 416 00:20:25,760 --> 00:20:29,000 Speaker 2: Monday launch, the crayon case did one million dollars sales 417 00:20:29,280 --> 00:20:30,439 Speaker 2: in just ninety minutes. 418 00:20:32,680 --> 00:20:33,600 Speaker 6: It was ridiculous. 419 00:20:33,680 --> 00:20:36,560 Speaker 5: It was surreal because again, like I said, we had 420 00:20:36,560 --> 00:20:38,440 Speaker 5: to make it eight hundred nine hundred thousand a month, 421 00:20:38,480 --> 00:20:42,040 Speaker 5: but to make it in ninety minutes, it was like crazy, 422 00:20:42,359 --> 00:20:44,240 Speaker 5: you know, But I don't know super to ya. I 423 00:20:44,280 --> 00:20:46,920 Speaker 5: was pissed because we sold out, because I'm like, damn, 424 00:20:46,920 --> 00:20:48,720 Speaker 5: we could have made two million, So. 425 00:20:50,160 --> 00:20:51,879 Speaker 6: I'm always looking at numbers, you know. 426 00:20:52,320 --> 00:20:56,399 Speaker 5: It was a very unusual but pleasing feeling to see 427 00:20:56,440 --> 00:20:59,240 Speaker 5: that accomplishment and then only see at that time we 428 00:20:59,280 --> 00:21:02,760 Speaker 5: made it that Monday, and then the following tax my cell. 429 00:21:02,840 --> 00:21:05,119 Speaker 6: At following lunch we made another million dollars and I 430 00:21:05,160 --> 00:21:05,520 Speaker 6: think it. 431 00:21:05,560 --> 00:21:08,240 Speaker 5: Was sixty minutes, and then I followed cyber Money we 432 00:21:08,280 --> 00:21:12,080 Speaker 5: made another one point three in sixty minutes. So it 433 00:21:12,160 --> 00:21:13,919 Speaker 5: started becoming a regular feed, and I'm like, you know, 434 00:21:14,320 --> 00:21:16,760 Speaker 5: this is some unusual stuff that we're doing, so let's 435 00:21:16,760 --> 00:21:17,560 Speaker 5: not get used to it. 436 00:21:17,600 --> 00:21:19,959 Speaker 6: But it was gratifying. 437 00:21:21,600 --> 00:21:24,639 Speaker 2: After back to back multimillion dollars. Cyber Monday launches the 438 00:21:24,680 --> 00:21:28,240 Speaker 2: Crait cases. Explosive growth and market share was undeniable. But 439 00:21:28,440 --> 00:21:31,680 Speaker 2: just as the business achieved maturity, the COVID nineteen pandemic 440 00:21:31,760 --> 00:21:33,960 Speaker 2: hit and brought the world to a hull. 441 00:21:42,160 --> 00:21:44,560 Speaker 1: Once COVID hit, people just like, yeah, I'm just going 442 00:21:44,680 --> 00:21:47,440 Speaker 1: to take on unemployment and take the loans and I'm 443 00:21:47,480 --> 00:21:49,480 Speaker 1: not going to come back to work. And I understood 444 00:21:49,520 --> 00:21:51,040 Speaker 1: I would have done the same thing if I was employee. 445 00:21:51,160 --> 00:21:54,600 Speaker 1: Right the most employees I had was probably nineteen, and 446 00:21:54,640 --> 00:21:57,040 Speaker 1: that was s lot to pay nineteen people every week. 447 00:21:57,280 --> 00:22:01,520 Speaker 1: Now I think we have five. As COVID was passing by, 448 00:22:01,640 --> 00:22:03,160 Speaker 1: I kept it in mind too, all right, I don't 449 00:22:03,160 --> 00:22:05,119 Speaker 1: need all his employ All these employees is not needed. 450 00:22:05,200 --> 00:22:07,000 Speaker 1: These employees is here right now. They've been getting a 451 00:22:07,080 --> 00:22:09,200 Speaker 1: job done for the whole COVID period. So I'm just 452 00:22:09,240 --> 00:22:11,480 Speaker 1: going to keep these employees and get them raises and 453 00:22:11,560 --> 00:22:13,640 Speaker 1: be found with them. I learned that, and I cut 454 00:22:13,680 --> 00:22:16,399 Speaker 1: back on payroll. I coupled on a lot of things, 455 00:22:16,400 --> 00:22:18,520 Speaker 1: and I started seeing what my money was going for them. 456 00:22:20,359 --> 00:22:22,320 Speaker 3: But a bright spot of merged during the pandemic. 457 00:22:22,800 --> 00:22:25,520 Speaker 2: A feature on Oprah's Favorite Things propelled the Crown case 458 00:22:25,560 --> 00:22:28,080 Speaker 2: even further, putting a national brand. 459 00:22:27,960 --> 00:22:29,360 Speaker 3: On a global stage. 460 00:22:29,920 --> 00:22:33,320 Speaker 2: However, it also brought some unwanted attention in the form 461 00:22:33,359 --> 00:22:36,399 Speaker 2: of a cease and desist from Crayola. The iconic crayon 462 00:22:36,440 --> 00:22:40,240 Speaker 2: maker claimed that super had infringed on their copyright. Super 463 00:22:40,320 --> 00:22:43,280 Speaker 2: quickly and amicably settled the matter, adjusting her branding and 464 00:22:43,359 --> 00:22:46,160 Speaker 2: marks and making sure to tread more lightly in the future. 465 00:22:46,800 --> 00:22:48,840 Speaker 5: We have issues with Criola as far as they say 466 00:22:48,840 --> 00:22:52,000 Speaker 5: we infringed on their trademark. I actually learned some things 467 00:22:52,040 --> 00:22:54,640 Speaker 5: from that, and then later on they infringed upon our trademark, 468 00:22:54,840 --> 00:22:58,040 Speaker 5: and that early experience with us infringing. 469 00:22:57,720 --> 00:22:59,960 Speaker 6: On theirs prepared me to defend us against them. 470 00:23:00,800 --> 00:23:02,680 Speaker 5: We had another situation was to Farrow when they didn't 471 00:23:02,680 --> 00:23:04,399 Speaker 5: infringe on our trade mode, but they infringe on our 472 00:23:04,440 --> 00:23:04,959 Speaker 5: trade address. 473 00:23:05,200 --> 00:23:08,800 Speaker 6: So those things prepared me for anything that came out way. 474 00:23:08,840 --> 00:23:10,960 Speaker 5: As far as that's concerned as people trying to attack 475 00:23:11,000 --> 00:23:13,240 Speaker 5: our style and do things the way we do it, it. 476 00:23:13,280 --> 00:23:14,040 Speaker 6: Won't stop them. 477 00:23:14,160 --> 00:23:16,800 Speaker 5: Won't stop people because that's the compliment I see is 478 00:23:16,880 --> 00:23:18,879 Speaker 5: if people try to immolate what you're doing, it's a 479 00:23:18,920 --> 00:23:20,000 Speaker 5: compliment to your success. 480 00:23:22,000 --> 00:23:24,960 Speaker 2: As other companies started to release similar products, and the 481 00:23:24,960 --> 00:23:27,840 Speaker 2: brand grappled with growing up with their consumers while still 482 00:23:27,840 --> 00:23:31,080 Speaker 2: appealing to younger, newer ones. Super In the team pushed 483 00:23:31,080 --> 00:23:35,119 Speaker 2: themselves to keep innovating. She also started to hone in 484 00:23:35,160 --> 00:23:38,080 Speaker 2: on a new release strategy that would continue to differentiate 485 00:23:38,119 --> 00:23:39,879 Speaker 2: the crayon case in the market. 486 00:23:40,200 --> 00:23:42,760 Speaker 5: But I do constantly learn and evolve with the time. 487 00:23:43,119 --> 00:23:44,800 Speaker 5: If you don't evolve with the time, you will get 488 00:23:44,840 --> 00:23:48,040 Speaker 5: stuck and possibly fail. You have to understand what we started. 489 00:23:48,119 --> 00:23:50,520 Speaker 5: It was six years ago. Those people that were enamored 490 00:23:50,560 --> 00:23:53,760 Speaker 5: with us at that age are six years older. They 491 00:23:53,800 --> 00:23:57,040 Speaker 5: have different interests. As they grow and have different interests, 492 00:23:57,040 --> 00:23:59,240 Speaker 5: we have to evolve with them to make sure that 493 00:23:59,280 --> 00:24:02,240 Speaker 5: we keep them keep their palette interested in our brand. 494 00:24:03,200 --> 00:24:05,160 Speaker 5: And then we also have to see those that's coming 495 00:24:05,200 --> 00:24:08,080 Speaker 5: behind them. Their interest is going to be different from theirs, 496 00:24:08,119 --> 00:24:11,159 Speaker 5: but we have to make ourselves attractive to their palate. 497 00:24:11,840 --> 00:24:15,440 Speaker 5: So you're constantly evolving as a business to stay relevant 498 00:24:15,720 --> 00:24:17,639 Speaker 5: in every realm and in every. 499 00:24:17,400 --> 00:24:19,159 Speaker 6: Demographic, so you can survive. 500 00:24:19,240 --> 00:24:22,600 Speaker 5: Because the younger demographic has more disposable income, the older 501 00:24:22,640 --> 00:24:26,119 Speaker 5: demographic has a larger income that may not be as disposable, 502 00:24:26,119 --> 00:24:28,040 Speaker 5: but you still want to be able to be attractive 503 00:24:28,119 --> 00:24:31,399 Speaker 5: enough to them to they have extra, they have something 504 00:24:31,440 --> 00:24:32,680 Speaker 5: to spend, they want to spend it with you. 505 00:24:34,480 --> 00:24:36,240 Speaker 1: Well, oh you know, of course you pay attention to 506 00:24:36,280 --> 00:24:39,159 Speaker 1: other calculated brains. But I would notice I started payition too, 507 00:24:39,240 --> 00:24:42,360 Speaker 1: and I didn't think I would. Is how long it's 508 00:24:42,359 --> 00:24:45,120 Speaker 1: taken to drop from the new right, because I never 509 00:24:45,160 --> 00:24:47,880 Speaker 1: had a strategy for dropping stuff. I have an idea, 510 00:24:48,240 --> 00:24:50,720 Speaker 1: I tell my supply it, I tell my graphic designer 511 00:24:50,840 --> 00:24:52,880 Speaker 1: it get made. Then I just wait for it. Right, 512 00:24:52,920 --> 00:24:55,840 Speaker 1: But I never had a strategic way of dropping new product. 513 00:24:56,680 --> 00:24:58,720 Speaker 1: So I started watching other brands. I start to watching 514 00:24:58,720 --> 00:25:00,760 Speaker 1: the most popular brands do that I open They come 515 00:25:00,760 --> 00:25:03,280 Speaker 1: out with a product, damn there every three months, and 516 00:25:03,280 --> 00:25:06,000 Speaker 1: I ain't doing that because then when you come out 517 00:25:06,040 --> 00:25:09,119 Speaker 1: with a product so much so fast, it kind of 518 00:25:09,200 --> 00:25:12,280 Speaker 1: drawing away from the last product you dropped. Right, That's 519 00:25:12,320 --> 00:25:14,360 Speaker 1: like I already dropping the CD. Didn't drop another one. 520 00:25:14,440 --> 00:25:15,920 Speaker 1: But I didn't even get the enjoyed person. 521 00:25:16,280 --> 00:25:16,480 Speaker 4: You know. 522 00:25:17,000 --> 00:25:19,120 Speaker 1: That's what I had to learn. So I'm like, Okay, 523 00:25:19,160 --> 00:25:21,200 Speaker 1: y'all dropping a lot of products, but that don't mean 524 00:25:21,240 --> 00:25:23,440 Speaker 1: I know how you're doing the business too. But then 525 00:25:23,480 --> 00:25:26,080 Speaker 1: I found a brand that dropped literally once a year, 526 00:25:26,160 --> 00:25:28,080 Speaker 1: and I'm like, Okay, that makes more sense for me 527 00:25:28,680 --> 00:25:30,760 Speaker 1: because that product will be talking about for a long 528 00:25:30,840 --> 00:25:33,640 Speaker 1: time once the YouTube videos get made and they start 529 00:25:33,680 --> 00:25:36,800 Speaker 1: doing reviews, once the reals started coming out, they had 530 00:25:36,840 --> 00:25:38,639 Speaker 1: so much time to love and fall in love with 531 00:25:38,640 --> 00:25:39,320 Speaker 1: the product. 532 00:25:42,560 --> 00:25:45,399 Speaker 2: Soon, a huge opportunity presented itself when Walmart asked to 533 00:25:45,440 --> 00:25:49,200 Speaker 2: carry the line. The IRL visibility and large upfront order 534 00:25:49,240 --> 00:25:54,040 Speaker 2: appeared to be very enticing. However, Super would soon learn 535 00:25:54,080 --> 00:25:57,080 Speaker 2: how selling wholesale would challenge her margins and supply chain, 536 00:25:57,480 --> 00:25:59,560 Speaker 2: as well as the expectation that she would show her 537 00:25:59,640 --> 00:26:02,000 Speaker 2: the market costs within their marketplace. 538 00:26:05,320 --> 00:26:08,520 Speaker 1: Once I stepped into stores, a lot of things changed. 539 00:26:08,680 --> 00:26:10,480 Speaker 1: I felt like that was a bad move and I 540 00:26:10,480 --> 00:26:13,280 Speaker 1: should have waited, probably like a few more years, because 541 00:26:13,280 --> 00:26:16,040 Speaker 1: I didn't realize me going into Walmart, I have to 542 00:26:16,480 --> 00:26:19,080 Speaker 1: stock Walmart and I have to stock my warehouse, right, 543 00:26:19,600 --> 00:26:21,320 Speaker 1: And I don't think I was too ready for that 544 00:26:21,400 --> 00:26:24,440 Speaker 1: because Walmart was very neat, very needy, like if they 545 00:26:24,520 --> 00:26:27,600 Speaker 1: need ten thousand pallets on Thursday, and they may need 546 00:26:27,640 --> 00:26:30,880 Speaker 1: ten thousand pallets next Thursday too, and the production time 547 00:26:31,040 --> 00:26:34,399 Speaker 1: take at least forty days, right, So I'm like, okay, 548 00:26:34,440 --> 00:26:37,320 Speaker 1: so I got to keep up with Walmart inventory and mins, 549 00:26:37,359 --> 00:26:38,520 Speaker 1: and I don't think I was ready for that. 550 00:26:40,280 --> 00:26:42,639 Speaker 2: The Walmart deal didn't go the way Super expected it, 551 00:26:42,920 --> 00:26:45,040 Speaker 2: and she realized that she still had much to learn. 552 00:26:45,800 --> 00:26:47,720 Speaker 1: It just don't make sense, especially if I'm doing so 553 00:26:47,760 --> 00:26:49,800 Speaker 1: well on e commerce. It don't make sense to go 554 00:26:49,880 --> 00:26:52,040 Speaker 1: and say story the stores me, that's more than we 555 00:26:52,240 --> 00:26:55,119 Speaker 1: need them. I want to currank Instay way way bigger 556 00:26:55,160 --> 00:26:58,000 Speaker 1: than Instagram, way big in Facebook, way big in Twitter. 557 00:26:58,840 --> 00:27:01,320 Speaker 1: I wanted to be seen by people who's not even 558 00:27:01,359 --> 00:27:04,720 Speaker 1: on social media. So official Crown Case is pulling things 559 00:27:04,720 --> 00:27:06,760 Speaker 1: out the stores. It don't make sense. When you go 560 00:27:06,800 --> 00:27:08,720 Speaker 1: in the store, you gotta do all the marketing yourself. 561 00:27:08,760 --> 00:27:11,879 Speaker 1: They're not help you remarking at all. Gotta pay for 562 00:27:11,880 --> 00:27:13,960 Speaker 1: everything you want in there. Like if I sell wipes 563 00:27:13,960 --> 00:27:15,840 Speaker 1: and all my wife's next to mes Gina, I gotta 564 00:27:15,880 --> 00:27:18,280 Speaker 1: pay for that, you know, so everything is very costly. 565 00:27:18,840 --> 00:27:20,960 Speaker 1: It cost so much to upkeep. The best thing would 566 00:27:21,000 --> 00:27:23,000 Speaker 1: have been also, you know, which is the makeup store? 567 00:27:23,040 --> 00:27:25,880 Speaker 1: People going there for a makeup Walmart people don't really 568 00:27:25,880 --> 00:27:28,000 Speaker 1: be thinking about cosmetics. You know, they're going there for 569 00:27:28,119 --> 00:27:31,399 Speaker 1: the tissue, a little peroxide, you know, like maybe a 570 00:27:31,400 --> 00:27:33,600 Speaker 1: little bit charger, and it's it. You know, it's not 571 00:27:33,680 --> 00:27:35,560 Speaker 1: really them going there like let me get some make up. 572 00:27:35,560 --> 00:27:38,639 Speaker 1: Aout walking The best move probably would have been also, 573 00:27:38,640 --> 00:27:40,639 Speaker 1: even though would have been the same problems, but at 574 00:27:40,720 --> 00:27:42,400 Speaker 1: least it would have been in the auto because they're 575 00:27:42,400 --> 00:27:45,600 Speaker 1: actually going in there for a makeup, right. I just 576 00:27:45,640 --> 00:27:48,760 Speaker 1: want Crown Case to be like Navelings, to be like Revlong, 577 00:27:49,000 --> 00:27:50,520 Speaker 1: just to be like the makeup brains have been around 578 00:27:50,560 --> 00:27:53,240 Speaker 1: for years and it made the impact in cosmetic world. 579 00:27:53,600 --> 00:27:54,960 Speaker 1: I wanted the current case to be a saying. 580 00:27:58,240 --> 00:28:00,480 Speaker 2: As the Crown Case looks to the future, the team 581 00:28:00,560 --> 00:28:03,600 Speaker 2: is hyper focused on learning more about the business, continuing 582 00:28:03,600 --> 00:28:06,240 Speaker 2: to innovate their product line, and also giving back to 583 00:28:06,240 --> 00:28:06,920 Speaker 2: their community. 584 00:28:09,880 --> 00:28:13,080 Speaker 1: I still need to learn about business funding, you know. 585 00:28:13,160 --> 00:28:15,320 Speaker 1: I need to learn about is that a great move 586 00:28:15,400 --> 00:28:18,359 Speaker 1: of business? Is that needed? I'm thinking about actually taking 587 00:28:18,359 --> 00:28:20,600 Speaker 1: classes for it to find out about business funding. I 588 00:28:20,640 --> 00:28:22,120 Speaker 1: just want to know just the right move to teake 589 00:28:22,200 --> 00:28:24,600 Speaker 1: because I don't want to have to have a bad 590 00:28:24,680 --> 00:28:27,000 Speaker 1: year in business and then I just getting flushed out, 591 00:28:27,080 --> 00:28:28,919 Speaker 1: you know, So I'm trying to learn this. 592 00:28:32,160 --> 00:28:35,920 Speaker 6: Near future is to offer our new mood lines. 593 00:28:36,080 --> 00:28:38,320 Speaker 5: We're known for colors and not being afraid to color 594 00:28:38,320 --> 00:28:40,720 Speaker 5: outside lines, but we also, like I just said, know 595 00:28:40,840 --> 00:28:43,240 Speaker 5: that our demographic is getting older. They're going to work 596 00:28:43,360 --> 00:28:47,200 Speaker 5: there in their careers now, so they can't wear blue 597 00:28:47,200 --> 00:28:49,840 Speaker 5: eyeliner and blue lipsticks. So we have to offer and 598 00:28:49,880 --> 00:28:51,400 Speaker 5: meet them or they are because we're going to offer 599 00:28:51,560 --> 00:28:54,560 Speaker 5: new collections and starting this fall as well as we're 600 00:28:54,560 --> 00:28:59,120 Speaker 5: starting an HBCU collection to pay homage to the HBCUs 601 00:28:59,200 --> 00:29:02,120 Speaker 5: and give the student just to feel that we support. 602 00:29:01,720 --> 00:29:03,280 Speaker 6: Them and that we meet them where they are. 603 00:29:04,320 --> 00:29:07,880 Speaker 4: We are trying to reach a different audience. So everything 604 00:29:07,880 --> 00:29:09,920 Speaker 4: that we have right now is very colorful. So we're 605 00:29:09,960 --> 00:29:12,960 Speaker 4: going to be dropping a nude collection that will cater 606 00:29:13,080 --> 00:29:15,520 Speaker 4: to different makeup artists, a lot of makeup artists who 607 00:29:15,560 --> 00:29:17,680 Speaker 4: make up for weddings and things like that, and then 608 00:29:17,720 --> 00:29:20,640 Speaker 4: we think that they're maybe scared to purchase, you know, 609 00:29:20,720 --> 00:29:23,480 Speaker 4: a big box of crayons and things that are colorful. 610 00:29:23,560 --> 00:29:26,840 Speaker 4: So we're catering to the everyday woman or guy. So 611 00:29:26,880 --> 00:29:30,280 Speaker 4: that's our goal to get a new audience. People are scared, 612 00:29:30,280 --> 00:29:33,720 Speaker 4: they're saying like, Oh, my skin is mature, so I 613 00:29:33,760 --> 00:29:37,480 Speaker 4: can't really wear that product. So we're catering to them. 614 00:29:37,600 --> 00:29:39,880 Speaker 4: We take polls on Instagram and see what they want. 615 00:29:40,640 --> 00:29:43,000 Speaker 4: As a realists Facebook and we listen to our audience 616 00:29:43,040 --> 00:29:43,680 Speaker 4: and we get the job. 617 00:29:45,920 --> 00:29:48,720 Speaker 2: Having been through the ups and downs of entrepreneurship, Russell 618 00:29:48,800 --> 00:29:51,160 Speaker 2: and Super are happy to reflect on their own experiences 619 00:29:51,480 --> 00:29:53,880 Speaker 2: and share advice for young creatives looking to start their 620 00:29:53,880 --> 00:29:54,719 Speaker 2: own businesses. 621 00:29:56,080 --> 00:30:00,680 Speaker 5: My advice would be to trust yourself. Block out all 622 00:30:00,680 --> 00:30:03,240 Speaker 5: that outside chatter, and you're going to get so much 623 00:30:03,280 --> 00:30:03,480 Speaker 5: of it. 624 00:30:03,560 --> 00:30:04,440 Speaker 6: Some of it's going to be good. 625 00:30:04,520 --> 00:30:04,800 Speaker 1: Some of it. 626 00:30:04,920 --> 00:30:08,040 Speaker 5: You have to really stay grounded. You're going to have 627 00:30:08,120 --> 00:30:10,280 Speaker 5: some failures across the road, You're gonna have some tribulations. 628 00:30:10,800 --> 00:30:12,960 Speaker 5: Do not let that discoverage you, let that strippen you, 629 00:30:13,040 --> 00:30:16,040 Speaker 5: and keep going, keep pushing and learn as much as 630 00:30:16,080 --> 00:30:18,640 Speaker 5: you can. Learn as much as you can, and don't 631 00:30:18,640 --> 00:30:19,760 Speaker 5: take no class. 632 00:30:20,480 --> 00:30:23,320 Speaker 1: But I think it's very important to learn as much 633 00:30:23,320 --> 00:30:27,000 Speaker 1: as you can about entrepreneurship, head to the price points, 634 00:30:27,960 --> 00:30:29,880 Speaker 1: just all types of things that you didn't think was 635 00:30:29,920 --> 00:30:33,520 Speaker 1: important in business. So if I want took business classes 636 00:30:33,560 --> 00:30:35,840 Speaker 1: and I would went to school, or maybe if I 637 00:30:35,840 --> 00:30:38,600 Speaker 1: would have just hit a sension more we can entrepreneurship. 638 00:30:38,600 --> 00:30:41,360 Speaker 1: I probably would have flourished way more in business. I 639 00:30:41,480 --> 00:30:44,360 Speaker 1: just learned a lot from trial and error. The current 640 00:30:44,360 --> 00:30:46,960 Speaker 1: CASS is not my first business. I had many businesses 641 00:30:46,960 --> 00:30:51,280 Speaker 1: before the current case and failed tremendously. So you still 642 00:30:51,280 --> 00:30:52,880 Speaker 1: got to keep working. You still got to do more. 643 00:30:52,880 --> 00:30:54,680 Speaker 1: You still got to write your owns and find out 644 00:30:54,720 --> 00:30:56,840 Speaker 1: what you could do better. And that's what I had 645 00:30:56,840 --> 00:30:59,040 Speaker 1: to do as well. So I feel like people rush 646 00:30:59,080 --> 00:31:01,360 Speaker 1: into the entrepreneurship for money and not for the passion. 647 00:31:01,680 --> 00:31:04,000 Speaker 1: I feel like the currankings was my biggest passion. I 648 00:31:04,080 --> 00:31:05,960 Speaker 1: had a lot of business, but I know the currentness 649 00:31:06,080 --> 00:31:09,040 Speaker 1: was my paston the crnkings was the easy marketing for 650 00:31:09,120 --> 00:31:10,680 Speaker 1: me because I actually get up and do my wake 651 00:31:10,760 --> 00:31:12,680 Speaker 1: up you know, I actually fall in love with product. 652 00:31:13,600 --> 00:31:15,080 Speaker 1: It's not a passion for you. It's not going to 653 00:31:15,120 --> 00:31:16,720 Speaker 1: be because when it's a passion for you, spend so 654 00:31:16,800 --> 00:31:21,000 Speaker 1: much time money. Everything is on YouTube, and that's why 655 00:31:21,000 --> 00:31:23,720 Speaker 1: I mean by researching, take a few months out before 656 00:31:23,760 --> 00:31:25,560 Speaker 1: you actually put all your money into it and learn 657 00:31:25,640 --> 00:31:27,480 Speaker 1: this first so you can know what's going to happen. 658 00:31:28,280 --> 00:31:30,920 Speaker 1: I think if I would have done that first, Oh man, 659 00:31:31,160 --> 00:31:32,560 Speaker 1: I'll be like Michael Jordan. 660 00:31:37,280 --> 00:31:37,800 Speaker 3: Humility. 661 00:31:37,840 --> 00:31:41,560 Speaker 2: Aside within the conversation of self made entrepreneurs, Super is 662 00:31:41,560 --> 00:31:45,680 Speaker 2: certainly a go contender. Her magnetic persona and willingness to 663 00:31:45,680 --> 00:31:48,320 Speaker 2: put herself out there has engendered a cult like following, 664 00:31:48,680 --> 00:31:51,840 Speaker 2: with Fiz not just interested in her personality, but invested 665 00:31:51,880 --> 00:31:54,800 Speaker 2: in her success. By giving her audience a front row 666 00:31:54,840 --> 00:31:57,800 Speaker 2: seat to the minutia of her everyday life, She's inspired 667 00:31:57,840 --> 00:32:00,240 Speaker 2: them to see her as a relatable human being, not 668 00:32:00,400 --> 00:32:03,320 Speaker 2: just as a transactional marketer. And when the Crayon Case 669 00:32:03,360 --> 00:32:06,520 Speaker 2: launched and Super delivered a high quality product to an 670 00:32:06,560 --> 00:32:09,480 Speaker 2: underserved audience, her fans were eager to open up their 671 00:32:09,480 --> 00:32:12,360 Speaker 2: wallets and support. With the addition of Russell to help 672 00:32:12,440 --> 00:32:16,160 Speaker 2: legitimize and organize the business, along with Iona's innovative approach 673 00:32:16,160 --> 00:32:19,120 Speaker 2: to merchandising, Super managed to put all the right pieces 674 00:32:19,120 --> 00:32:22,960 Speaker 2: in place and now together they've made the Crayon Case 675 00:32:23,000 --> 00:32:27,160 Speaker 2: a global brand by maintaining their authenticity and always coloring 676 00:32:27,400 --> 00:32:36,560 Speaker 2: outside the lines for idea generation. I'm Noah Callahan Bever. 677 00:32:36,880 --> 00:32:39,320 Speaker 2: Thanks for listening to the All Angles podcast presented by 678 00:32:39,320 --> 00:32:54,320 Speaker 2: will Packer Media. If you've enjoyed this episode, Please don't 679 00:32:54,400 --> 00:32:57,880 Speaker 2: hesitate to like, comment DM, or tell a friend to 680 00:32:57,920 --> 00:33:01,240 Speaker 2: tell a friend about Idea Generation and the All Angles Podcast. 681 00:33:01,840 --> 00:33:04,200 Speaker 2: We can't do any of this without your help, and honestly, 682 00:33:04,320 --> 00:33:07,280 Speaker 2: your support means everything. We do this for you, and 683 00:33:07,320 --> 00:33:12,080 Speaker 2: we can't do it without you. This episode was brought 684 00:33:12,080 --> 00:33:15,240 Speaker 2: to you by Will Packer. Executive produced by John Valachick 685 00:33:15,280 --> 00:33:19,120 Speaker 2: and Helena Os. Original music by Valentine Fritz, edit and 686 00:33:19,200 --> 00:33:22,520 Speaker 2: sound mixed by Nonsensible Production, and hosted by me Idea 687 00:33:22,600 --> 00:33:26,560 Speaker 2: Generation founder Noah Callahan Beveret Idea Generations. 688 00:33:26,600 --> 00:33:28,840 Speaker 3: All Angles is a Will Packer Media podcast