WEBVTT - Arm Readies its IPO, Threads Goes on the Web

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<v Speaker 1>From Mahart where Innovation of Money and Power Collie in

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<v Speaker 1>Silicon Valley, NBN.

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<v Speaker 2>This is Bloomberg Technology with Caroline Hyde and Ed Ludlow.

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<v Speaker 1>I'm Caroline Heidel, Bloomberg's world headquarters in New York and

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<v Speaker 1>Ludlow He's off This is Bloomberg Technology coming up. Aren't

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<v Speaker 1>prepares to file for its IPO as soon as today

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<v Speaker 1>and what could be one of the biggest tech listings

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<v Speaker 1>ever on a US exchange. We will bring you the details.

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<v Speaker 1>Plus we'll sit down with venture capitalist and entrepreneur keithra

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<v Speaker 1>Boy to discuss how his company opens stores, helping small

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<v Speaker 1>businesses grow amid a pretty competitive e commerce landscape, and

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<v Speaker 1>Meta plans to launch a web version of its microbloggerging

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<v Speaker 1>app Threads early this week. We understand the newest challenge

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<v Speaker 1>is going to be taking on competitor x. I have

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<v Speaker 1>all of that and so much more throughout the appt

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<v Speaker 1>first with Sticking on Chips is sticking this time on

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<v Speaker 1>the designer of Chips expected to Cools to file paperwork

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<v Speaker 1>as seems today for its initial public offering, which is

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<v Speaker 1>expected to be the biggest of the year, most certainly

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<v Speaker 1>with US for the latest muggs Leanna Baker, who I

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<v Speaker 1>think perhaps doesn't have as RESTful weekends as she is

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<v Speaker 1>used to recently. So when we're looking towards these numbers,

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<v Speaker 1>how much clarity will we get on the actual amount

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<v Speaker 1>of the soft Bank is going to be selling here

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<v Speaker 1>and what valuation?

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<v Speaker 3>Those are all great questions. We're not actually going to

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<v Speaker 3>get those answers in the filing today. There's going to

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<v Speaker 3>be a lot of blank spots. For example, how much

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<v Speaker 3>are they trying to raise. We've reported it could be

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<v Speaker 3>somewhere around eight to ten billion, but we've also having

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<v Speaker 3>a story today that it could now be lower than

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<v Speaker 3>that because soft Bank is not selling as much as

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<v Speaker 3>they had originally liked. There was an insider transaction we've

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<v Speaker 3>reported on where the Vision Fund, which owns twenty five

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<v Speaker 3>percent of ARM, sold their stake back to SoftBank.

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<v Speaker 4>So the Vision Fund is no longer a seller in

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<v Speaker 4>this deal. So it's a little.

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<v Speaker 3>Complicated, but it does seem like they don't need as

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<v Speaker 3>much proceeds as before, so that's something we'll be trying

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<v Speaker 3>to figure out when the filing finally hits today.

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<v Speaker 1>What was interesting is a Vision Fund sort a bit

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<v Speaker 1>of an uplift Suddenly to the evaluation, what was it about?

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<v Speaker 3>Sixty four sixty four billion, which is an interesting number

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<v Speaker 3>because they bought that stake for around thirty two billions,

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<v Speaker 3>So the Vision Fund has doubled their money. So that's

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<v Speaker 3>great for their LP, Saudi Arabia, et cetera, whoever is

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<v Speaker 3>involved in the Vision Fund. But what does that mean

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<v Speaker 3>for arms valuation? Because to me it would seem to

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<v Speaker 3>be that they now need to get above sixty four

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<v Speaker 3>billion as a value, although that's just an insider mark

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<v Speaker 3>on it.

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<v Speaker 4>So there's really going to be a lot of questions.

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<v Speaker 3>How do you value this company? How's it valued against

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<v Speaker 3>its peers. We've already reported on some of the financials

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<v Speaker 3>the revenue Tiltal revenue is down one percent last year,

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<v Speaker 3>but there's going to be more to uncover and unpack.

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<v Speaker 4>In the filing.

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<v Speaker 3>We'll see more on margins and other things we haven't

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<v Speaker 3>reported yet.

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<v Speaker 1>And let's get to the nitty gritty O of the

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<v Speaker 1>business model, because this is a company that helps basically

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<v Speaker 1>define a blueprint for a chip then be able to

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<v Speaker 1>really understand how it's the most productive it can be.

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<v Speaker 1>It is so wedded to the mobile phone industry, and

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<v Speaker 1>of course that's one that's been slowing. So how is

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<v Speaker 1>this company trying to set itself up for success?

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<v Speaker 4>So it's right that mobile and ARM.

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<v Speaker 3>It's ubiquitous in mobile, but Rene has the CEO, has

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<v Speaker 3>been trying to diversify ARM away from mobile and some

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<v Speaker 3>more lucrative areas like the data center PC's servers.

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<v Speaker 4>So we'll be.

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<v Speaker 3>Trying to see how that's going, what the progress is. Remember,

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<v Speaker 3>an IPO filing is also backward looking, so it won't

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<v Speaker 3>have forecasts.

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<v Speaker 4>So there's going.

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<v Speaker 3>To be a lot that we see in this filing,

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<v Speaker 3>but we won't know, you know how what the future

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<v Speaker 3>holds for ARM. But we'll be trying to figure that out.

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<v Speaker 1>And can you try and get into the head a

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<v Speaker 1>little bit of Masayoshi's son here as to what SoftBank

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<v Speaker 1>would hold back a little bit for. Is it because

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<v Speaker 1>they think they could get better valuations they sold stakes later.

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<v Speaker 1>They therefore want to hold back in terms of putting

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<v Speaker 1>it all into the market, which is still a testing market.

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<v Speaker 1>To be polite, at the moment.

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<v Speaker 3>We've reported that soft Bank would look to float about

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<v Speaker 3>ten percent of the company, So by holding on to

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<v Speaker 3>ninety percent of ARM, that would indicate they're still bullish

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<v Speaker 3>on the future. They're not ready to part ways. They

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<v Speaker 3>have owned it since twenty sixteen. They do need a

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<v Speaker 3>win after a lot of their failed bets on STARTUS,

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<v Speaker 3>but they're not willing to just you know, get rid

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<v Speaker 3>of this. Although they did try to sell to Nvidia,

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<v Speaker 3>that deal was scuppered last.

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<v Speaker 1>Year the regulators a headache for many. We thank you

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<v Speaker 1>so much, Anabaka. I mean, of course going to be

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<v Speaker 1>all over this throughout the week when it comes to

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<v Speaker 1>arms IPO, but let's get you an update of really

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<v Speaker 1>what this says about the border IPO market in the

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<v Speaker 1>world of tech piller hazards with us some place of

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<v Speaker 1>say co found of equities, then it's a marketplace for

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<v Speaker 1>accessing pre IPO equity. Now, Phil, I don't think I

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<v Speaker 1>can access our equity here because I'm sure there haven't

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<v Speaker 1>been that many secretary market sales going on at the moment,

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<v Speaker 1>apart from seft Bank buying back from the Vision Fund.

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<v Speaker 1>But ultimately, what has desire been like to be buying

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<v Speaker 1>company equity at this moment in the private market.

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<v Speaker 5>Yeah, it's a great question.

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<v Speaker 6>You know, we've seen historically that trans actions on the

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<v Speaker 6>secondary market very much coincide what we see in the

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<v Speaker 6>IPO market, and so what that means is that over

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<v Speaker 6>the last year and a half things have been a

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<v Speaker 6>little bit slower. However, we have similar optimism kind of

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<v Speaker 6>posts this RM IPO that a number of other.

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<v Speaker 5>Companies will test the market.

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<v Speaker 6>But it's worth kind of saying that ARM is not

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<v Speaker 6>your classic venture backed company, going back to the or

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<v Speaker 6>company of the market. ARM is a company that was

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<v Speaker 6>public up until twenty sixteen, so investors are very familiar.

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<v Speaker 6>It's a very different kind of beast than you might

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<v Speaker 6>have a venture backed company coming out.

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<v Speaker 1>Yeah, well said one that I'm sure many are at

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<v Speaker 1>and prior analyst in the UK is rubbing their hands

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<v Speaker 1>and the beginning to get back into the financials of

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<v Speaker 1>this business. Phil, I'm interested for what we're hoping for

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<v Speaker 1>if this IPO goes well, go successfully. Who's there standing by?

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<v Speaker 1>We know Instacrat for example, eyeing the market as soon

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<v Speaker 1>as September for example.

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<v Speaker 6>Yeah, Unfortunately, I can't give specific names given that we

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<v Speaker 6>work with a lot of the companies that are hopefully

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<v Speaker 6>going to be coming public soon.

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<v Speaker 5>But I'd say that what investors will be looking at

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<v Speaker 5>is how successful.

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<v Speaker 6>Is this IPO and say September, does that mean we

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<v Speaker 6>have enough time to get our affairs in order and

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<v Speaker 6>maybe lifts before the end of the year. Historically these

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<v Speaker 6>two weeks leading up to Labor Day have been incredibly quiet.

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<v Speaker 6>I'm sure there's a lot of very frustrated investment bankers

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<v Speaker 6>all across the world galvanting and finding their way back

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<v Speaker 6>to New York or London.

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<v Speaker 5>Wherever to work on this. So I would imagine if

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<v Speaker 5>we do actually see.

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<v Speaker 6>A couple venture back tech IPOs, we'll see rumors of

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<v Speaker 6>filing and paperwork between now and Labor Day, because that's

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<v Speaker 6>the only way these companies are going to have are

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<v Speaker 6>going to be ready enough to actually list and start

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<v Speaker 6>trading by say October November, before you get to the

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<v Speaker 6>next quiet season, which is in December, and.

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<v Speaker 1>It's leading the tea leaves. There have been a couple

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<v Speaker 1>of relatively successful initial public offerings. Just remind us of

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<v Speaker 1>who's come and tapped and what the signal is there

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<v Speaker 1>for for the rest of the market.

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<v Speaker 6>Sure, I mean, in the last two years, it's been

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<v Speaker 6>incredibly quiet of a tech front, apart from probably just

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<v Speaker 6>some spinouts. You know, we saw Kenview come out from

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<v Speaker 6>Johnson Johnson, So we've seen some spinouts. Work is going

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<v Speaker 6>to be closer to tech, right, you know. I think

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<v Speaker 6>a fun fact is that Arn't was actually started by

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<v Speaker 6>a three million dollar investment from Apple, so it has

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<v Speaker 6>silicon value roots. And so I think it also serves

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<v Speaker 6>as a bit of a bell weather for how much

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<v Speaker 6>do people really think AI is worth and how valuable

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<v Speaker 6>is it to the people selling the picks and shovels

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<v Speaker 6>and videos certainly indicated that it's worth a lot, but

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<v Speaker 6>arm will be yet another bell weather and kind of

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<v Speaker 6>indicate if there are other companies that are building on

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<v Speaker 6>top of this new AI foundation, they can perform well

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<v Speaker 6>in this market as well, because we honestly haven't seen

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<v Speaker 6>a large tech IPO in the last say two plus years,

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<v Speaker 6>and you know, we had kind of this BAC pocalypse

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<v Speaker 6>that happened in twenty twenty one two twenty two, and

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<v Speaker 6>so that's not really available anymore. Growth fundings are down,

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<v Speaker 6>so I know that there's a lot of investors and

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<v Speaker 6>a lot of founders and CEOs that are eager to

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<v Speaker 6>see if this is a new channel for fundraising.

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<v Speaker 1>How frustrating has it been for those that need a

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<v Speaker 1>liquidity event right now who are working at some of

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<v Speaker 1>these startups and you know, need to manage their life,

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<v Speaker 1>need to buy a home, need to put kids through school.

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<v Speaker 6>Yeah, sometimes it's even worse and they're no longer working

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<v Speaker 6>at the company because they've been asked politely to no

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<v Speaker 6>longer come to the company, and that's even more frustrating.

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<v Speaker 5>You've got this combination of.

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<v Speaker 6>Layoffs and at equities, and we hear a lot about

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<v Speaker 6>employees current and former, desperately looking for liquidity. And I

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<v Speaker 6>think the most proactive founders that we've talked to equities

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<v Speaker 6>and are ones that are talking to their companies and

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<v Speaker 6>their shareholders about ways to address liquidity through maybe tender

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<v Speaker 6>offers or future IPOs. But it's something we hear about

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<v Speaker 6>a lot. There's still a disconnect on what management thinks

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<v Speaker 6>is not really an issue, and how employees are asking

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<v Speaker 6>all the time for places like equities and can we

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<v Speaker 6>sell shares?

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<v Speaker 5>I have downt painents on a house.

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<v Speaker 6>Interest rates have gotten higher, and so I think there's

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<v Speaker 6>a bit of a kind of a boiling sensation happening

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<v Speaker 6>amongst co founders or sorry amoungst employees and optimistic that

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<v Speaker 6>we'll see a bit of that release valve in the

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<v Speaker 6>IPO market, which will find its way down into the

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<v Speaker 6>pre IPO markets as well.

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<v Speaker 1>I mean, you're all about access to add ups to

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<v Speaker 1>private companies with accredited investors. What about sort of the

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<v Speaker 1>global nature of that investor. Now we are in a

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<v Speaker 1>time of geopolitical tension, to put it mildly, between the

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<v Speaker 1>US and China. How much do you think when these

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<v Speaker 1>companies are coming to market, we will see a global

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<v Speaker 1>abound interest in buying US companies or indeed UK companies

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<v Speaker 1>such as.

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<v Speaker 6>O't absolutely, We've actually seen it already. So we've worked

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<v Speaker 6>with individual investors and investment on the equities and platform from.

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<v Speaker 5>Ninety plus countries.

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<v Speaker 6>Obviously there's a large concentration amongst the US and the UK,

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<v Speaker 6>but we're eager to see that more and more US

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<v Speaker 6>companies are breaking through and working on really hard technology problems.

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<v Speaker 6>I think what's really exciting what we've seen in the

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<v Speaker 6>last eighteen twenty four months is kind of the emergence

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<v Speaker 6>of hard tech, deep tech, really difficult problems that companies

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<v Speaker 6>are trying to solve, and that's really peaked the curiosity

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<v Speaker 6>of people around the world that we've seen so We

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<v Speaker 6>continue to see investor interests for US based companies in

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<v Speaker 6>cybersecurity and AI in particular, those are probably the most

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<v Speaker 6>common themes, which is unsurprising given the aforementioned geopolitical risks.

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<v Speaker 5>So we're excited to see that that trend can continue.

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<v Speaker 6>But ultimately, yes, our goal is to kind of bring

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<v Speaker 6>this market opportunity to not just the wealthier the one percent,

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<v Speaker 6>but everyone else that wants.

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<v Speaker 5>To be included.

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<v Speaker 1>Well, thanks so much for giving us your expertise today.

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<v Speaker 1>Phil has that it's course co founder of equity Zen. Meanwhile,

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<v Speaker 1>when we want to talk about something else that's affecting

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<v Speaker 1>potentially and a load of tech entrepreneurs and builders at

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<v Speaker 1>the moment. But following Tropical Storm Hillary, it's a weather event.

0:10:28.559 --> 0:10:32.480
<v Speaker 1>It's pummeling California, flooding rains today, disrupting flights, knocking out

0:10:32.520 --> 0:10:35.120
<v Speaker 1>power in fact across parts of the state, now across

0:10:35.120 --> 0:10:38.720
<v Speaker 1>the southwest region. The ongoing and historic amount of rainfall.

0:10:38.800 --> 0:10:42.400
<v Speaker 1>We understand it's expected to cause life threatening to catastrophic

0:10:42.440 --> 0:10:45.599
<v Speaker 1>floods along with landslides mudslides so well, according to the

0:10:45.679 --> 0:10:48.880
<v Speaker 1>National Hurricane Center. We'll continue to monitor storm for you

0:10:49.080 --> 0:11:01.319
<v Speaker 1>and bring you updates from New York. This is Brittemberg Technology.

0:11:03.679 --> 0:11:06.120
<v Speaker 1>Let's talk China for a moment. Search engine provide a

0:11:06.160 --> 0:11:08.560
<v Speaker 1>by Do. It's set to report second quarter earnings tomorrow.

0:11:08.559 --> 0:11:11.280
<v Speaker 1>The sluggish Chinese economy and for some setbacks from a

0:11:11.400 --> 0:11:14.480
<v Speaker 1>key segment of its business. It calls brokeers to lower

0:11:14.480 --> 0:11:17.160
<v Speaker 1>their earnings expectations to this particular company. For more, that's

0:11:17.200 --> 0:11:19.800
<v Speaker 1>bringing blue eggs Isabelle, who's going to be analyzing and

0:11:19.880 --> 0:11:22.080
<v Speaker 1>keeping a breasts of what's gonna happen with Bardo And

0:11:22.360 --> 0:11:24.280
<v Speaker 1>I mean it's had a big run out. What do

0:11:24.280 --> 0:11:26.560
<v Speaker 1>we expect in terms of numbers? So a couple of things.

0:11:26.559 --> 0:11:29.560
<v Speaker 7>You're right, brokers have really lower to expectations. In fact,

0:11:29.559 --> 0:11:32.440
<v Speaker 7>they expect a slowdown and that income growth. And this

0:11:32.520 --> 0:11:35.240
<v Speaker 7>is a combination of many things. So in the beginning,

0:11:35.520 --> 0:11:38.600
<v Speaker 7>Baydo was one of the first movers into the AI space,

0:11:38.640 --> 0:11:41.559
<v Speaker 7>and first mover is important. It created a chat GPT

0:11:41.840 --> 0:11:45.400
<v Speaker 7>like technology called erning Bot. But then disappointments are now

0:11:45.559 --> 0:11:48.560
<v Speaker 7>slowly piling up on earning Bot. Main key reason is

0:11:48.640 --> 0:11:51.679
<v Speaker 7>the lack of consumer consumption. I guess it's just getting

0:11:51.760 --> 0:11:54.000
<v Speaker 7>it hard. It's finding it hard for people to use

0:11:54.120 --> 0:11:57.160
<v Speaker 7>the machine and Because of that, analysts are saying, hmm,

0:11:57.200 --> 0:11:59.640
<v Speaker 7>maybe this isn't as promising as we imagine, and there's

0:11:59.720 --> 0:12:03.040
<v Speaker 7>slow really just lowering their expectations, and that's really what's

0:12:03.080 --> 0:12:05.520
<v Speaker 7>weighing the stock lower. And if you look at it,

0:12:05.600 --> 0:12:08.600
<v Speaker 7>options traders are also moving because they put call ratio,

0:12:09.000 --> 0:12:12.920
<v Speaker 7>which is a sign of bearish sentiment, is rising this month,

0:12:13.000 --> 0:12:16.120
<v Speaker 7>so people are kind of positioning against that tomorrow. So

0:12:16.800 --> 0:12:20.280
<v Speaker 7>we'll see, but who knows, maybe earnings will surprise those exactly.

0:12:20.320 --> 0:12:24.319
<v Speaker 1>I mean there have been nervous ahead of perhaps these

0:12:24.400 --> 0:12:26.880
<v Speaker 1>numbers because actually there's been a normal profit to take

0:12:26.920 --> 0:12:28.440
<v Speaker 1>off the table when it comes to party. It has

0:12:28.440 --> 0:12:30.360
<v Speaker 1>outperformed some of it. So all the competitors, right, it

0:12:30.360 --> 0:12:30.960
<v Speaker 1>definitely has.

0:12:31.000 --> 0:12:34.120
<v Speaker 7>It's up around thirty thirteen percent year todate and it's

0:12:34.120 --> 0:12:36.440
<v Speaker 7>the best performer to hang saying index which is down

0:12:36.520 --> 0:12:39.440
<v Speaker 7>kind of three percent. But we must remember that Bido

0:12:39.440 --> 0:12:43.120
<v Speaker 7>maybe a little bit ahead, but it's competitors. They're closely behind,

0:12:43.160 --> 0:12:46.320
<v Speaker 7>from Pencent to Alibaba and both of them those giants

0:12:46.320 --> 0:12:49.839
<v Speaker 7>are also now creating their own AI chat GPT like thing.

0:12:50.120 --> 0:12:51.880
<v Speaker 7>I mean, yes, you're the first mover, but you have

0:12:51.960 --> 0:12:54.679
<v Speaker 7>to maintain that because if a competitor is second or

0:12:54.760 --> 0:12:59.160
<v Speaker 7>third leaves over you, then that's going to spell trouble

0:12:59.160 --> 0:13:02.120
<v Speaker 7>for you. Are saying that the outlook remains cloudy at best.

0:13:02.120 --> 0:13:03.720
<v Speaker 7>So it's actually not looking that good.

0:13:03.840 --> 0:13:05.480
<v Speaker 1>I mean, it's such early days when it comes to

0:13:05.520 --> 0:13:08.200
<v Speaker 1>generatorve ai and any of that becoming revenue injuicing. But

0:13:08.280 --> 0:13:10.880
<v Speaker 1>what is revenue inducing for by Doo is well, local

0:13:10.960 --> 0:13:17.079
<v Speaker 1>governments and the actual Chinese economy spending on AUR related products.

0:13:17.120 --> 0:13:20.080
<v Speaker 1>At least, how have we seen that considering the macro economy.

0:13:20.160 --> 0:13:22.880
<v Speaker 7>Okay, that's true, A is just one arm. They also

0:13:22.920 --> 0:13:24.840
<v Speaker 7>have a cloud arm. But then overall it's just not

0:13:24.880 --> 0:13:27.439
<v Speaker 7>looking good for China. We have consumers spending down, prices

0:13:27.480 --> 0:13:31.400
<v Speaker 7>are down, the company's real estate sector is one of

0:13:31.440 --> 0:13:33.720
<v Speaker 7>the biggest companies is on the cusp of a default.

0:13:33.880 --> 0:13:36.439
<v Speaker 7>One in five young people there don't have jobs. It's

0:13:36.480 --> 0:13:39.240
<v Speaker 7>just not really looking that good overall, and the big

0:13:39.480 --> 0:13:42.480
<v Speaker 7>rebound that people were hoping to see just didn't pan out.

0:13:42.840 --> 0:13:44.640
<v Speaker 7>A lot of analysts are saying that the five percent

0:13:44.679 --> 0:13:47.960
<v Speaker 7>target that China is aiming for may not come true.

0:13:48.080 --> 0:13:50.240
<v Speaker 7>But then, you know, you don't also want to be

0:13:50.720 --> 0:13:53.320
<v Speaker 7>all this gloom and doom. Maybe too early, but for

0:13:53.360 --> 0:13:55.280
<v Speaker 7>now it's not looking good to China. In effect, it's

0:13:55.280 --> 0:13:58.480
<v Speaker 7>affecting its biggest sector, which is the tech sector. And

0:13:58.520 --> 0:14:01.040
<v Speaker 7>because this sector is very dom stick and like you're

0:14:01.040 --> 0:14:04.160
<v Speaker 7>in the US, a lot of international people use whatever

0:14:04.200 --> 0:14:07.240
<v Speaker 7>products the Wall Street here a Silicon Valley makes, but

0:14:07.640 --> 0:14:09.040
<v Speaker 7>it's not the same in China. A lot of the

0:14:09.040 --> 0:14:11.960
<v Speaker 7>products there are really used by domestic.

0:14:11.920 --> 0:14:14.520
<v Speaker 1>I think, I mean really to the point that some

0:14:14.559 --> 0:14:17.840
<v Speaker 1>of these GDP figures a city, for example, economists downgrading

0:14:17.840 --> 0:14:19.760
<v Speaker 1>where they think overall China is going to go. Some

0:14:19.840 --> 0:14:21.800
<v Speaker 1>analysts starting to figure that into bider and the rest

0:14:21.800 --> 0:14:24.600
<v Speaker 1>of the tech sector. Brilliant to get Isabelle ahead of those,

0:14:24.640 --> 0:14:26.720
<v Speaker 1>of course, keep an eye on how by do performs

0:14:26.760 --> 0:14:29.920
<v Speaker 1>isabella LEI there. Meanwhile, let's stick with AI and chatbots,

0:14:30.000 --> 0:14:33.440
<v Speaker 1>because well, neither who is line messaging app and search

0:14:33.440 --> 0:14:36.880
<v Speaker 1>engine dominates Japan and South Korea's internet landscape. It's got

0:14:37.000 --> 0:14:39.440
<v Speaker 1>a mail guess what its own answer to chatshetpt as

0:14:39.440 --> 0:14:42.360
<v Speaker 1>it joins a race and is global to tap potentially

0:14:42.360 --> 0:14:45.480
<v Speaker 1>transformative AI technology. Now, the company is expected to take

0:14:45.480 --> 0:14:48.480
<v Speaker 1>the lid off several generative AI services. It's been working

0:14:48.480 --> 0:14:59.800
<v Speaker 1>on latest and soon as this week. We understand time

0:14:59.840 --> 0:15:03.040
<v Speaker 1>now for talking tech first up. After plunging following its

0:15:03.080 --> 0:15:06.080
<v Speaker 1>earning support last week, addi End's most bearish analyst predicts

0:15:06.360 --> 0:15:08.640
<v Speaker 1>even further declines that The City Group analyst said in

0:15:08.680 --> 0:15:11.400
<v Speaker 1>a note he remained skeptical of adiends reaching its long

0:15:11.520 --> 0:15:15.720
<v Speaker 1>term margin target, maintaining his Cell rating on the stock. Meanwhile,

0:15:15.800 --> 0:15:19.160
<v Speaker 1>Broadcom's sixty one billion dollar takeover of VMware was cleared

0:15:19.160 --> 0:15:21.320
<v Speaker 1>by the UK's anti trust watchdog, paving the wave for

0:15:21.400 --> 0:15:23.880
<v Speaker 1>the one of the largest ever tech deals, and the

0:15:23.920 --> 0:15:27.040
<v Speaker 1>CMA confirmed its provisional decision to clear the deal after

0:15:27.080 --> 0:15:30.080
<v Speaker 1>finding that it wouldn't substantially reduce competition in the supply

0:15:30.160 --> 0:15:34.080
<v Speaker 1>of key computer server products. Plus, let's talk about the

0:15:34.120 --> 0:15:36.720
<v Speaker 1>Tesla data breach that was back in May. Impacted more

0:15:36.720 --> 0:15:40.520
<v Speaker 1>than seventy five thousand people and included employee related records. Now,

0:15:40.560 --> 0:15:42.960
<v Speaker 1>according to a notice posted by the Office of the

0:15:43.040 --> 0:15:47.080
<v Speaker 1>main Attorney General, the breach was a result of insider wrongdoing.

0:15:47.480 --> 0:15:51.400
<v Speaker 1>Tesla says two former employees shared information with a foreign

0:15:51.480 --> 0:15:54.040
<v Speaker 1>media outlet. So let's get the details on that story.

0:15:54.080 --> 0:15:56.960
<v Speaker 1>For most Anna Halla's with us and Dena I mean

0:15:57.000 --> 0:15:59.280
<v Speaker 1>it was Hannelds. Black was a German publication that we

0:15:59.360 --> 0:16:03.080
<v Speaker 1>understand got the information contacted Tesla. What do you think

0:16:03.080 --> 0:16:05.160
<v Speaker 1>that was being shared here? Shared here by who?

0:16:05.920 --> 0:16:08.760
<v Speaker 8>Well, it sounds like it was internal employee information, things

0:16:08.800 --> 0:16:12.600
<v Speaker 8>like names, addresses, social Security numbers, and you know. The

0:16:12.680 --> 0:16:14.960
<v Speaker 8>details that we learned on Friday are thanks to the

0:16:14.960 --> 0:16:16.720
<v Speaker 8>fact that the state of Maine is one of the

0:16:16.720 --> 0:16:19.160
<v Speaker 8>few states in the United States that kind of regularly

0:16:19.240 --> 0:16:26.320
<v Speaker 8>posts data breach information. So Tesla is now informing former

0:16:26.440 --> 0:16:28.479
<v Speaker 8>and current employees if they were impacted.

0:16:28.720 --> 0:16:30.920
<v Speaker 5>Apparently nine of them live in the state of Maine.

0:16:31.000 --> 0:16:35.040
<v Speaker 8>So the state of Maine got this notification, and they're

0:16:35.040 --> 0:16:37.760
<v Speaker 8>saying that two former employees basically shared this data with

0:16:37.800 --> 0:16:41.840
<v Speaker 8>handles Plot and that Tesla has taken legal action against them.

0:16:42.280 --> 0:16:42.960
<v Speaker 5>The one thing that.

0:16:42.880 --> 0:16:45.840
<v Speaker 8>I don't know is where exactly these former employees live.

0:16:45.960 --> 0:16:48.960
<v Speaker 8>I'm assuming that it's in Europe. I'm guessing that it

0:16:49.000 --> 0:16:51.600
<v Speaker 8>could be in Germany, given that handles Plot was the

0:16:52.240 --> 0:16:54.520
<v Speaker 8>was a publication that originally got this information. But it

0:16:54.560 --> 0:16:57.400
<v Speaker 8>does not appear that these folks are in the United States.

0:16:57.440 --> 0:16:59.560
<v Speaker 8>I can't find any record of a lawsuit being filed

0:16:59.560 --> 0:17:02.320
<v Speaker 8>here in the U. So in terms of next steps,

0:17:02.360 --> 0:17:05.200
<v Speaker 8>we're just sort of wondering, well, okay, where is this lawsuit,

0:17:05.320 --> 0:17:07.439
<v Speaker 8>who are the employees and is there any kind of

0:17:07.480 --> 0:17:11.560
<v Speaker 8>EU gdpr sinction coming given.

0:17:11.280 --> 0:17:12.000
<v Speaker 9>This data breach?

0:17:12.280 --> 0:17:16.399
<v Speaker 1>Interesting? I mean, Tesla's said that they've cooperated with law enforcement,

0:17:16.480 --> 0:17:20.760
<v Speaker 1>but is there any well ramification of what they should

0:17:20.760 --> 0:17:22.760
<v Speaker 1>have been doing could have been doing, because when it's

0:17:22.840 --> 0:17:28.440
<v Speaker 1>internal wrongdoing, that must be pretty hard to prevent, right, Well,

0:17:28.480 --> 0:17:29.280
<v Speaker 1>it sounds.

0:17:29.000 --> 0:17:33.400
<v Speaker 8>Like, you know, internal wrongdoing and two employees basically sharing

0:17:33.680 --> 0:17:37.320
<v Speaker 8>employee data. So to be clear, no consumers were impacted

0:17:37.359 --> 0:17:39.199
<v Speaker 8>by this that we know of. This really seems to

0:17:39.240 --> 0:17:43.360
<v Speaker 8>be impacting Tesla employees. But why there were more controls

0:17:43.760 --> 0:17:46.920
<v Speaker 8>how these internal employees had access to this database, I'm

0:17:46.920 --> 0:17:50.320
<v Speaker 8>not entirely clear. And you know, the Tesla statement on

0:17:50.359 --> 0:17:53.640
<v Speaker 8>this main website is pretty vague, like cooperating with law enforcement,

0:17:53.680 --> 0:17:56.040
<v Speaker 8>but like which law enforcement? Like are we talking like

0:17:56.119 --> 0:18:00.119
<v Speaker 8>the Dutch regulatory authorities, the EU Germany? Like It's that's

0:18:00.160 --> 0:18:02.920
<v Speaker 8>that entirely clear where within Europe this is all happening.

0:18:03.560 --> 0:18:07.119
<v Speaker 1>And Autopilot, the driver assistance product, that was something that

0:18:07.359 --> 0:18:09.479
<v Speaker 1>seemed to be flagged in some of the data that

0:18:09.640 --> 0:18:11.639
<v Speaker 1>was at least leaked to Handles Black. Why is that

0:18:11.680 --> 0:18:13.600
<v Speaker 1>so important to Tesla?

0:18:13.800 --> 0:18:16.480
<v Speaker 8>Well, autopilot is just a big part of Tesla's valuation,

0:18:16.680 --> 0:18:18.919
<v Speaker 8>you know, Elon Musk himself has said that, you know,

0:18:18.960 --> 0:18:22.200
<v Speaker 8>the promise of future self driving is like a big

0:18:22.240 --> 0:18:25.439
<v Speaker 8>part of why investors believe in the company. And this

0:18:25.560 --> 0:18:28.520
<v Speaker 8>data breach covered all kinds of things. What we learned

0:18:28.520 --> 0:18:31.680
<v Speaker 8>on Friday is really more just about the employee information.

0:18:32.400 --> 0:18:35.199
<v Speaker 8>But yeah, I mean autopilot is a fugiturist to investors

0:18:35.359 --> 0:18:39.040
<v Speaker 8>and it's a big differentiator, right, Like you know, electric

0:18:39.119 --> 0:18:42.359
<v Speaker 8>vehicles are now becoming more common, but Tesla's autopilot is

0:18:42.880 --> 0:18:45.840
<v Speaker 8>something that Tesla still markets as being something that sets

0:18:45.840 --> 0:18:46.640
<v Speaker 8>that apart from.

0:18:46.480 --> 0:18:50.480
<v Speaker 1>Their evs one to watch considering also just how global

0:18:50.560 --> 0:18:52.800
<v Speaker 1>teslra is and I know that that was something Handles

0:18:52.840 --> 0:18:55.880
<v Speaker 1>Abount was shining light on the fact of access perhaps

0:18:56.240 --> 0:18:58.800
<v Speaker 1>by China as well. Anaha, we thank you so much

0:18:58.920 --> 0:19:02.879
<v Speaker 1>coming to us on that data breach, well the nuances

0:19:02.880 --> 0:19:13.680
<v Speaker 1>within it. Welcome back to Blombo Technology. I'm Karen Hide

0:19:13.680 --> 0:19:16.440
<v Speaker 1>in New York. What about payments, premissessing and the world

0:19:16.440 --> 0:19:18.960
<v Speaker 1>of e commerce more generally, what about e commerce in

0:19:19.040 --> 0:19:21.120
<v Speaker 1>terms of our enthusiasm around it and pleased to say

0:19:21.119 --> 0:19:23.480
<v Speaker 1>we could get a really close look at it via

0:19:23.520 --> 0:19:26.760
<v Speaker 1>open Stores, the largest operator of Shopify brands in the world.

0:19:27.000 --> 0:19:29.200
<v Speaker 1>It's announced ways to actually support some of the smaller

0:19:29.240 --> 0:19:32.320
<v Speaker 1>players on the platform using open Store Boost to help

0:19:32.359 --> 0:19:35.199
<v Speaker 1>the businesses grow. Joining us now as of course the

0:19:35.240 --> 0:19:37.720
<v Speaker 1>even still CEO and well Home VC Keith through a

0:19:37.720 --> 0:19:39.359
<v Speaker 1>boy Keith. It is great to have some time with you,

0:19:39.440 --> 0:19:41.880
<v Speaker 1>And what we loved about some of the announcements coming

0:19:41.880 --> 0:19:44.879
<v Speaker 1>out is actually the intricate detail you're giving of just

0:19:44.920 --> 0:19:47.520
<v Speaker 1>who's on there selling via Shopify and how small some

0:19:47.560 --> 0:19:50.159
<v Speaker 1>of them are. Was it a surprise of how small

0:19:50.240 --> 0:19:52.120
<v Speaker 1>some of these online commerce players are.

0:19:53.040 --> 0:19:55.400
<v Speaker 10>Well, we always knew that of the two million Shopify

0:19:55.560 --> 0:19:58.359
<v Speaker 10>stores that many of them would be long stile businesses.

0:19:58.560 --> 0:20:00.840
<v Speaker 10>The whole premise of open s Store is that we

0:20:00.920 --> 0:20:04.640
<v Speaker 10>will offer to buy a long tail Shopify store or

0:20:04.840 --> 0:20:07.200
<v Speaker 10>allow the owner to turn it into pass cash flow

0:20:07.240 --> 0:20:09.760
<v Speaker 10>and take a break. And we're always targeting one to

0:20:09.800 --> 0:20:12.560
<v Speaker 10>ten million dollar GMB stores, so pretty small.

0:20:13.040 --> 0:20:14.480
<v Speaker 9>But in studying the market.

0:20:14.240 --> 0:20:15.960
<v Speaker 10>Over the last few years that we've been in business,

0:20:15.960 --> 0:20:18.560
<v Speaker 10>we realize that eighty five percent of Shopifi stores are

0:20:18.720 --> 0:20:20.800
<v Speaker 10>very small and they don't have the tools and the

0:20:20.880 --> 0:20:24.520
<v Speaker 10>opportunities to grow into that scale. So eighty five percent

0:20:24.560 --> 0:20:27.280
<v Speaker 10>of business on Shopify earn less than fifty thousand dollars

0:20:27.320 --> 0:20:29.600
<v Speaker 10>a year, and so we're going to fix that. Anybody

0:20:29.640 --> 0:20:33.240
<v Speaker 10>who's earning fifty eighty to five hundred K will allow

0:20:33.280 --> 0:20:35.439
<v Speaker 10>them to apply, and we'll give them access to all

0:20:35.480 --> 0:20:37.440
<v Speaker 10>of our tools and expertise and try to grow them

0:20:37.480 --> 0:20:39.159
<v Speaker 10>ten x in a few months.

0:20:39.400 --> 0:20:42.239
<v Speaker 1>Okay, and then they get into the remint of your

0:20:42.280 --> 0:20:44.520
<v Speaker 1>sweet spot. So does your sweet spot change at all?

0:20:44.600 --> 0:20:47.160
<v Speaker 1>Or do you continue to want to be looking at

0:20:47.320 --> 0:20:50.040
<v Speaker 1>buying and running companies that are about a million to

0:20:50.440 --> 0:20:52.119
<v Speaker 1>the likes of ten million in terms of GMV.

0:20:52.960 --> 0:20:55.840
<v Speaker 10>I think the biggest market opportunity for us where people

0:20:55.920 --> 0:20:58.520
<v Speaker 10>don't have access to brand owners, don't have access to capital,

0:20:58.840 --> 0:21:00.159
<v Speaker 10>and where they really don't have a lot lot of

0:21:00.200 --> 0:21:04.720
<v Speaker 10>equity options and they're confronting a really challenging choice, which

0:21:04.760 --> 0:21:06.960
<v Speaker 10>is to run a business twenty four to seven sweat

0:21:06.960 --> 0:21:10.200
<v Speaker 10>twenty four to seven forever, or they can allow us

0:21:10.200 --> 0:21:11.000
<v Speaker 10>to drive the business.

0:21:11.000 --> 0:21:12.440
<v Speaker 9>It will guarantee them the cash.

0:21:12.240 --> 0:21:14.760
<v Speaker 10>Flow, or they can sell the business and walk away

0:21:14.800 --> 0:21:17.359
<v Speaker 10>and do whatever's next and whatever's important in their life.

0:21:17.520 --> 0:21:20.560
<v Speaker 10>This area has never had opportunities before. I think, as

0:21:20.560 --> 0:21:23.439
<v Speaker 10>you grow a business into fifty one hundred million dollars sales,

0:21:23.600 --> 0:21:26.399
<v Speaker 10>there's other options, but most people don't have those options,

0:21:26.400 --> 0:21:27.359
<v Speaker 10>and that's why we exist.

0:21:27.840 --> 0:21:31.840
<v Speaker 1>Of course, you exist to mainly help US based companies,

0:21:31.920 --> 0:21:33.600
<v Speaker 1>right but would you go global? Would you look at

0:21:33.600 --> 0:21:37.320
<v Speaker 1>companies that perhaps are international in them in their perspective

0:21:37.359 --> 0:21:39.520
<v Speaker 1>or at least where they build to be selling vibe

0:21:39.680 --> 0:21:40.880
<v Speaker 1>into the US?

0:21:41.320 --> 0:21:46.000
<v Speaker 10>Absolutely, We already will price to acquire or drive a

0:21:46.040 --> 0:21:49.159
<v Speaker 10>business that targets US customers wherever in the globe the

0:21:49.160 --> 0:21:52.280
<v Speaker 10>business is located. For now, though, our focus is building

0:21:52.280 --> 0:21:55.200
<v Speaker 10>a value proposition for US consumers and at some point

0:21:55.240 --> 0:21:55.680
<v Speaker 10>in the future.

0:21:55.720 --> 0:21:59.160
<v Speaker 1>Works found that US consumers have got quite a lot

0:21:59.160 --> 0:22:00.920
<v Speaker 1>of choice right now, and in fact, they're getting a

0:22:00.960 --> 0:22:03.200
<v Speaker 1>lot of choice from abroad. I'm just thinking of how

0:22:03.320 --> 0:22:06.320
<v Speaker 1>Sheen has really managed to dominate capture attention in the

0:22:06.359 --> 0:22:09.400
<v Speaker 1>lower end price point of garments. You're thinking about TikTok

0:22:09.480 --> 0:22:13.520
<v Speaker 1>that's potentially going to start adding shopping to its remit Like,

0:22:13.800 --> 0:22:16.320
<v Speaker 1>how is the world of e commerce in the US

0:22:16.359 --> 0:22:18.320
<v Speaker 1>from real perspective well.

0:22:18.280 --> 0:22:22.520
<v Speaker 10>Most digitalization of commerce hasn't been very successful. So we're

0:22:22.560 --> 0:22:25.800
<v Speaker 10>thirty years into e commerce and roughly e commerce ac

0:22:25.800 --> 0:22:29.000
<v Speaker 10>counselor at twelve thirteen, maybe fourteen percent of e commerce.

0:22:29.040 --> 0:22:31.560
<v Speaker 10>And there's fundamental reasons why that's true. Why there's a

0:22:31.560 --> 0:22:34.399
<v Speaker 10>big blocker is that nobody has a way of discovering

0:22:35.119 --> 0:22:39.480
<v Speaker 10>inspired purchases. Products that you serendipitously discover when you're in

0:22:39.520 --> 0:22:41.639
<v Speaker 10>the real world, if you're at a shopping mall or if

0:22:41.640 --> 0:22:44.600
<v Speaker 10>you're at a department store back in the day, you

0:22:44.680 --> 0:22:47.120
<v Speaker 10>see things that inspire you. And really the only way

0:22:47.119 --> 0:22:51.639
<v Speaker 10>that works online today is through Instagram ads to shopify stores,

0:22:51.760 --> 0:22:54.199
<v Speaker 10>which is a very inefficient way of discovering products. Most

0:22:54.240 --> 0:22:55.640
<v Speaker 10>of the time when you're on Instagram, you really want

0:22:55.640 --> 0:22:57.680
<v Speaker 10>to see your friend's content. You don't really want to

0:22:57.720 --> 0:23:00.359
<v Speaker 10>be shopping, but you get interrupted by adds to one

0:23:00.400 --> 0:23:02.840
<v Speaker 10>percent of those people click on those ads and buy something,

0:23:03.440 --> 0:23:05.879
<v Speaker 10>and that's, you know, not the best way to substitute

0:23:05.960 --> 0:23:07.960
<v Speaker 10>to go to the design district in Miami or a

0:23:07.960 --> 0:23:10.199
<v Speaker 10>shopping mall in New Jersey when I was growing up.

0:23:10.359 --> 0:23:14.120
<v Speaker 10>But that's what we're building, is aggregation that inspires purchases

0:23:14.320 --> 0:23:17.040
<v Speaker 10>and nobody in the West has ever done that before successfully.

0:23:17.720 --> 0:23:21.359
<v Speaker 1>So how like when you've got you know, door dash engineers,

0:23:22.400 --> 0:23:24.360
<v Speaker 1>some of the early ones really thinking about the way

0:23:24.359 --> 0:23:26.280
<v Speaker 1>in which we engage in shop, like what are the

0:23:26.280 --> 0:23:28.640
<v Speaker 1>innovations that we can't see around the corner of yet.

0:23:29.359 --> 0:23:32.399
<v Speaker 10>Well, we're going to ship some products to the next quarter,

0:23:32.520 --> 0:23:34.720
<v Speaker 10>so it's the starting in September that will show some

0:23:34.840 --> 0:23:37.760
<v Speaker 10>inspired purchases. The first thing we needed to do was

0:23:37.800 --> 0:23:40.320
<v Speaker 10>acquire brands, products, Scus and a customer base.

0:23:40.600 --> 0:23:41.160
<v Speaker 9>You really need.

0:23:41.200 --> 0:23:42.880
<v Speaker 10>You know, you have a kind of a proverbial chicken

0:23:42.960 --> 0:23:45.640
<v Speaker 10>leg problem, So we needed to start with products and SKUs.

0:23:45.880 --> 0:23:47.720
<v Speaker 10>Now that we have a supply of over one hundred

0:23:47.720 --> 0:23:51.359
<v Speaker 10>thousand scues and over two million consumers that bought something from.

0:23:51.280 --> 0:23:53.360
<v Speaker 9>Us, we can stitch them together into.

0:23:53.200 --> 0:23:56.119
<v Speaker 10>Compelling value or proposition that is a standalone app that

0:23:56.119 --> 0:23:57.679
<v Speaker 10>people are going to want on the phone screen on

0:23:57.720 --> 0:23:58.520
<v Speaker 10>their phone.

0:23:58.760 --> 0:24:01.160
<v Speaker 1>What's interesting about your business course, is it where you're

0:24:01.160 --> 0:24:05.200
<v Speaker 1>buying other businesses? Sometimes that right, sometimes just managing what's

0:24:05.240 --> 0:24:09.439
<v Speaker 1>that like? From a valuation perspective? Have those lifestyle CEOs

0:24:10.040 --> 0:24:12.720
<v Speaker 1>are they willing to sell the business when perhaps things

0:24:12.760 --> 0:24:15.240
<v Speaker 1>don't look as pretty from a valuation perspective for them.

0:24:15.800 --> 0:24:18.639
<v Speaker 10>Well, we've study this empirically and a seven percent of

0:24:18.720 --> 0:24:21.400
<v Speaker 10>brand owners on Shalpifi wants to sell their business right

0:24:21.400 --> 0:24:24.040
<v Speaker 10>now and seventy four percent want to sell at some

0:24:24.200 --> 0:24:27.360
<v Speaker 10>time in future. So the acquisition process works really well

0:24:27.400 --> 0:24:29.439
<v Speaker 10>for the seven percent who want to sell, will make

0:24:29.480 --> 0:24:31.760
<v Speaker 10>them an offer it's very attractive.

0:24:31.480 --> 0:24:33.240
<v Speaker 9>And then they can go on invest the money however

0:24:33.280 --> 0:24:33.639
<v Speaker 9>they like.

0:24:34.280 --> 0:24:36.159
<v Speaker 10>For people who are in the seventy four percent, they

0:24:36.200 --> 0:24:38.640
<v Speaker 10>may opportunistically want to sell, but they can just get

0:24:38.640 --> 0:24:40.840
<v Speaker 10>the cash flow and have the passive income with none

0:24:40.880 --> 0:24:43.200
<v Speaker 10>of the stress. So we've kind of created a product

0:24:43.200 --> 0:24:46.080
<v Speaker 10>suite that appeals to a very wide set of brand owners.

0:24:46.080 --> 0:24:48.959
<v Speaker 1>On Shopify, you've got a one hundred and thirty there

0:24:48.960 --> 0:24:51.960
<v Speaker 1>are thereabout some employees. What's the market like for talent

0:24:52.200 --> 0:24:53.120
<v Speaker 1>at the moment, Keith.

0:24:53.480 --> 0:24:56.200
<v Speaker 10>It's a great question. I think the talent's widely available

0:24:56.280 --> 0:24:58.520
<v Speaker 10>right now. I think people are frustrated at large company

0:24:58.600 --> 0:25:02.240
<v Speaker 10>bureaucracy in a real to join new companies and trying

0:25:02.240 --> 0:25:04.639
<v Speaker 10>to transform parts of the world or all the world

0:25:04.720 --> 0:25:08.119
<v Speaker 10>or industries, so that's become easier. I think there's a

0:25:08.160 --> 0:25:11.560
<v Speaker 10>lot of less sort of vanity metrics and fake fundings

0:25:11.760 --> 0:25:13.879
<v Speaker 10>where companies are getting funded that they shouldn't to be

0:25:14.720 --> 0:25:17.480
<v Speaker 10>sort of migrating to create a critical density of talent

0:25:17.520 --> 0:25:19.000
<v Speaker 10>around companies that have high potential.

0:25:19.960 --> 0:25:21.920
<v Speaker 1>You can show off your high potential, of course, because

0:25:21.920 --> 0:25:24.240
<v Speaker 1>of the money that you were able to raise was

0:25:24.320 --> 0:25:26.359
<v Speaker 1>more than one hundred and fifty million, inequity you've valued

0:25:26.359 --> 0:25:29.400
<v Speaker 1>at about a billion dollars. You're a man who also

0:25:29.440 --> 0:25:31.639
<v Speaker 1>sits on the other side of the table and often

0:25:31.920 --> 0:25:35.440
<v Speaker 1>is writing these checks in this environment. How are evaluations

0:25:35.560 --> 0:25:37.240
<v Speaker 1>big tech startups right now?

0:25:38.160 --> 0:25:40.680
<v Speaker 10>We've been very disciplined at Founders Fund. I think we've

0:25:40.720 --> 0:25:44.119
<v Speaker 10>been consistently disciplined, maybe even before the market change, but

0:25:44.240 --> 0:25:47.600
<v Speaker 10>fundamentally there's been a massive transformation in Series A, Series

0:25:47.640 --> 0:25:51.440
<v Speaker 10>B and late stage growth company valuations. And so we're

0:25:51.480 --> 0:25:55.119
<v Speaker 10>investing with very soluctively the right founders who are the

0:25:55.560 --> 0:25:59.040
<v Speaker 10>extraordinary founders within a compelling vision. But we have to

0:25:59.080 --> 0:26:02.520
<v Speaker 10>pay prices valuations that reflect reality. So we went through

0:26:02.560 --> 0:26:06.000
<v Speaker 10>about a two or three year window when valuations were

0:26:06.000 --> 0:26:07.720
<v Speaker 10>really divorced from reality.

0:26:07.960 --> 0:26:09.200
<v Speaker 9>That occasionally happens in.

0:26:09.200 --> 0:26:11.600
<v Speaker 10>Tech about every twenty thirty years, Like this happened in

0:26:11.640 --> 0:26:13.320
<v Speaker 10>ninety ninety six, ninety seven, ninety eight.

0:26:13.560 --> 0:26:15.640
<v Speaker 9>With ninety ninety to two thousand.

0:26:15.520 --> 0:26:18.040
<v Speaker 10>You know that three to four year window was totally

0:26:18.040 --> 0:26:19.240
<v Speaker 10>gone and things were back to normal.

0:26:19.440 --> 0:26:22.359
<v Speaker 9>So if you take arc of forty years, if you pay, if.

0:26:22.280 --> 0:26:24.640
<v Speaker 10>You invest at the right prices, things work out well

0:26:24.640 --> 0:26:27.280
<v Speaker 10>on technology. But there's blips of two to three years

0:26:27.280 --> 0:26:29.480
<v Speaker 10>when you could feel good with just momentum investing.

0:26:30.160 --> 0:26:33.600
<v Speaker 1>Is that just momentum investing around AI at the moment right?

0:26:34.040 --> 0:26:37.440
<v Speaker 9>We think? So? I don't believe in AI companies.

0:26:36.960 --> 0:26:39.480
<v Speaker 10>As a good place for a VCS to be spending

0:26:39.520 --> 0:26:41.400
<v Speaker 10>their time, but I'm glad like competitors want to waste

0:26:41.400 --> 0:26:42.080
<v Speaker 10>their money there.

0:26:42.480 --> 0:26:46.640
<v Speaker 1>Really, like what makes you reticent because you don't think

0:26:46.640 --> 0:26:49.359
<v Speaker 1>that a lot of them are actually integrally AI at

0:26:49.400 --> 0:26:50.000
<v Speaker 1>their core?

0:26:50.840 --> 0:26:54.680
<v Speaker 10>Well, no, I think that there's a classic structural advantage

0:26:54.680 --> 0:26:57.960
<v Speaker 10>in new technologies, and some of these technologies are disruptive

0:26:57.960 --> 0:27:00.639
<v Speaker 10>and they disrupt incumbents in their powers, and some actually

0:27:00.720 --> 0:27:04.360
<v Speaker 10>enabling combents to get stronger. AI is most likely going

0:27:04.400 --> 0:27:07.880
<v Speaker 10>to generate more power for large tech large market cap

0:27:07.960 --> 0:27:10.840
<v Speaker 10>tech companies not really be a substitute. And if there

0:27:10.880 --> 0:27:13.040
<v Speaker 10>is a substitute, it's probably going to be open AI,

0:27:13.080 --> 0:27:14.639
<v Speaker 10>which we've investigated unfortunately.

0:27:16.440 --> 0:27:21.720
<v Speaker 1>And so how you seeing the global nature of AI

0:27:21.960 --> 0:27:24.000
<v Speaker 1>and the face competition there is do you think that

0:27:24.040 --> 0:27:26.000
<v Speaker 1>the US giants are going to be the ones stealing

0:27:26.040 --> 0:27:27.359
<v Speaker 1>the funder hair or do you think it will be

0:27:27.359 --> 0:27:27.760
<v Speaker 1>in China?

0:27:27.800 --> 0:27:32.520
<v Speaker 10>For example, I'm seriously concerned about China's progress in AI.

0:27:32.680 --> 0:27:36.879
<v Speaker 10>I think it's been under reported and under uh you know,

0:27:37.560 --> 0:27:40.600
<v Speaker 10>and uh policy makers and regulators haven't paid enough attention.

0:27:41.000 --> 0:27:44.200
<v Speaker 10>That's starting to change. But there's a lot of advantages

0:27:44.320 --> 0:27:46.960
<v Speaker 10>China has an AI. There's less privacy, there's more people.

0:27:47.160 --> 0:27:51.360
<v Speaker 10>More data usually makes AI better. Their organizational top down

0:27:51.440 --> 0:27:53.960
<v Speaker 10>hierarchy may work better for AI building.

0:27:54.840 --> 0:27:57.359
<v Speaker 9>So in the and their computing power and their chips

0:27:57.400 --> 0:27:59.919
<v Speaker 9>are actually pretty first rate. I think people underestimated that

0:28:00.080 --> 0:28:00.520
<v Speaker 9>as well.

0:28:00.800 --> 0:28:04.159
<v Speaker 10>So the combination is very scary and this is a

0:28:04.320 --> 0:28:07.640
<v Speaker 10>major threat to the United States. The future geopolitical future

0:28:07.640 --> 0:28:09.880
<v Speaker 10>of the United States is whoever Wednesday AI race.

0:28:09.720 --> 0:28:11.040
<v Speaker 9>Well major advantages.

0:28:11.320 --> 0:28:14.640
<v Speaker 10>So this is something that everybody United States, from entrepreneur,

0:28:14.680 --> 0:28:17.360
<v Speaker 10>from the entrepreneur level to the presidential level, you need

0:28:17.359 --> 0:28:18.440
<v Speaker 10>to pay attention.

0:28:18.119 --> 0:28:18.920
<v Speaker 9>To every day.

0:28:19.640 --> 0:28:21.800
<v Speaker 1>Wow, thanks for making us pay attention to it. Thanks

0:28:21.800 --> 0:28:24.200
<v Speaker 1>for shining alout and some of the Chinese competition coming

0:28:24.240 --> 0:28:27.200
<v Speaker 1>in in commerce stretch as well, and just the whole

0:28:27.320 --> 0:28:29.040
<v Speaker 1>world lens that you get from an open store and

0:28:29.119 --> 0:28:31.040
<v Speaker 1>and you've found us fund. We appreciate it so much.

0:28:31.280 --> 0:28:34.400
<v Speaker 1>CEO of Open Store, Keith boy there. Meanwhile, coming up,

0:28:34.600 --> 0:28:36.240
<v Speaker 1>we've got to talk a little bit about social media.

0:28:36.800 --> 0:28:39.600
<v Speaker 1>Talk to TikTok a moment ago. Let's talk threads, Let's

0:28:39.640 --> 0:28:42.240
<v Speaker 1>talk X. Let's talk about threads coming on too desktop

0:28:42.360 --> 0:28:45.000
<v Speaker 1>and what X is doing to disable your blocks. I'll

0:28:45.040 --> 0:28:55.360
<v Speaker 1>discuss at all and going viral. This is bluemog technology.

0:28:57.720 --> 0:28:59.960
<v Speaker 1>Time for going viral and look at what the Internet

0:29:00.120 --> 0:29:02.720
<v Speaker 1>is talking about. According to reports, Meta is planning to

0:29:02.760 --> 0:29:05.680
<v Speaker 1>launch a web version of its app Threads early this week.

0:29:05.960 --> 0:29:06.080
<v Speaker 7>Now.

0:29:06.160 --> 0:29:09.000
<v Speaker 1>The web version is already been tested internally at the company.

0:29:09.440 --> 0:29:12.320
<v Speaker 1>We've also got some updates on XO. Meg's Max Chaffkin

0:29:12.480 --> 0:29:14.560
<v Speaker 1>is here with more. And I mean there was a

0:29:14.600 --> 0:29:17.360
<v Speaker 1>lot of hype and actually, you know, reinforced hype when

0:29:17.360 --> 0:29:19.120
<v Speaker 1>it came to Threads, and then it's kind of just

0:29:19.720 --> 0:29:20.800
<v Speaker 1>pulled away a little bit.

0:29:21.080 --> 0:29:24.080
<v Speaker 11>Yeah, you know, back when Meta, you know, the company

0:29:24.080 --> 0:29:27.080
<v Speaker 11>formerly known as Facebook, launch Threads, the kind of criticism

0:29:27.240 --> 0:29:29.800
<v Speaker 11>was they're just taking the audience from Instagram, which is

0:29:29.800 --> 0:29:32.680
<v Speaker 11>a huge platform, you know, obviously with billions of users,

0:29:32.880 --> 0:29:35.720
<v Speaker 11>and sort of grafting it onto this new social network.

0:29:36.080 --> 0:29:39.280
<v Speaker 11>Critics were questioning whether that audience would stay. We saw

0:29:39.280 --> 0:29:42.760
<v Speaker 11>a hundred million people download the app, and what's happened

0:29:42.840 --> 0:29:45.920
<v Speaker 11>is is kind of what I'd say critics were worried about,

0:29:45.920 --> 0:29:47.760
<v Speaker 11>which is that the audience has kind of fallen off.

0:29:48.680 --> 0:29:51.000
<v Speaker 1>We're seeing, you know, it's still getting used.

0:29:51.480 --> 0:29:54.360
<v Speaker 11>It's still if it weren't a Facebook product, I think

0:29:54.960 --> 0:29:57.160
<v Speaker 11>people will be really impressed by it, but now they're

0:29:57.240 --> 0:30:00.400
<v Speaker 11>back down sort of more in startup territory. We're seeing

0:30:00.400 --> 0:30:02.760
<v Speaker 11>the company kind of start to do these normal things.

0:30:02.760 --> 0:30:05.080
<v Speaker 11>You know, a web interface doesn't sound that exciting, it does.

0:30:05.200 --> 0:30:06.640
<v Speaker 11>There is a little bit of a you know what,

0:30:06.760 --> 0:30:10.040
<v Speaker 11>like you know, two thousand called and it's it's it's

0:30:10.400 --> 0:30:12.360
<v Speaker 11>not what you would normally think of as a product update.

0:30:12.520 --> 0:30:14.080
<v Speaker 11>But this is the kind of thing that is important

0:30:14.120 --> 0:30:17.200
<v Speaker 11>for marketers, social media people if they want to have

0:30:17.680 --> 0:30:20.240
<v Speaker 11>kind of like brands using the service, having having a

0:30:20.240 --> 0:30:21.480
<v Speaker 11>web interface will help.

0:30:21.880 --> 0:30:24.800
<v Speaker 1>And I think therein lies the issue is that brands

0:30:24.840 --> 0:30:27.440
<v Speaker 1>wanted to save a space, but we, as the user,

0:30:27.560 --> 0:30:30.440
<v Speaker 1>wanted things that we were familiar with that Twitter now

0:30:30.440 --> 0:30:34.560
<v Speaker 1>known as X makes Interestingly, X is taking away things

0:30:34.600 --> 0:30:36.600
<v Speaker 1>that we quite like using on x Y.

0:30:37.360 --> 0:30:40.680
<v Speaker 11>Elon Musk kind of showing up on X formerly Twitter

0:30:40.800 --> 0:30:42.280
<v Speaker 11>last week saying he's going to get rid of the

0:30:42.280 --> 0:30:45.960
<v Speaker 11>block feature. That's the feature that allows you to essentially

0:30:45.960 --> 0:30:49.680
<v Speaker 11>prevent people from reading your tweets while while you're logged

0:30:49.720 --> 0:30:53.400
<v Speaker 11>into the account. Also means you don't see messages from

0:30:53.440 --> 0:30:56.320
<v Speaker 11>trolls and so on. A lot of people like this,

0:30:56.400 --> 0:30:58.800
<v Speaker 11>people on sort of both sides of publical aisle brands

0:30:58.880 --> 0:31:01.400
<v Speaker 11>like it. It's it's a little bit surprising to see

0:31:01.440 --> 0:31:03.640
<v Speaker 11>Elon Musk doing this. The one thing I'll say is,

0:31:04.040 --> 0:31:06.040
<v Speaker 11>you know, Musk has seemed to be trying to do

0:31:06.120 --> 0:31:09.800
<v Speaker 11>whatever he can to kind of goose engagement to you know.

0:31:10.440 --> 0:31:13.719
<v Speaker 11>We've seen reports about you know, and it's disputed to

0:31:13.760 --> 0:31:17.360
<v Speaker 11>what extent has Twitter's traffic gone up or down, And

0:31:17.440 --> 0:31:19.640
<v Speaker 11>it seems like this would be an effort to get

0:31:19.640 --> 0:31:21.840
<v Speaker 11>more people logging in more of the time, because if

0:31:21.880 --> 0:31:25.000
<v Speaker 11>you're getting trolled, if you're getting into fights, then you're

0:31:25.080 --> 0:31:28.760
<v Speaker 11>using the platform and it's all gold as far as

0:31:28.760 --> 0:31:32.120
<v Speaker 11>Elon Musk concerned. The point the response to that is

0:31:32.120 --> 0:31:34.560
<v Speaker 11>that brands, of course do not like having their ads

0:31:34.560 --> 0:31:36.360
<v Speaker 11>appear next to trolls, and that's kind of been one

0:31:36.360 --> 0:31:40.920
<v Speaker 11>of the central criticisms from Madison Avenue of Twitter now

0:31:41.120 --> 0:31:42.800
<v Speaker 11>X in the Elon Musk era has been.

0:31:42.680 --> 0:31:45.640
<v Speaker 1>One of the central focuses of the new CEO. In

0:31:45.680 --> 0:31:48.960
<v Speaker 1>the yak Areina, I mean de facto, whether she's not

0:31:49.920 --> 0:31:52.400
<v Speaker 1>in control or is trying to drive real change, but

0:31:52.440 --> 0:31:54.840
<v Speaker 1>it's something about brand safety from their perspective.

0:31:55.120 --> 0:31:57.840
<v Speaker 11>Well, she's certainly talking a lot about brand safety because

0:31:57.840 --> 0:32:01.280
<v Speaker 11>it's something that the brands care about. But on the

0:32:01.320 --> 0:32:04.440
<v Speaker 11>other hand, there hasn't been a lot of necessarily action

0:32:04.600 --> 0:32:07.480
<v Speaker 11>around that besides statements by Linda Yakarino. I think a

0:32:07.480 --> 0:32:10.440
<v Speaker 11>lot of advertising people are sort of taking a wait

0:32:10.480 --> 0:32:12.880
<v Speaker 11>and see approach. They like what she's saying, they like her,

0:32:13.000 --> 0:32:16.320
<v Speaker 11>they know her track record, but they're not seeing steps

0:32:16.320 --> 0:32:19.320
<v Speaker 11>towards brand safety, or they might question whether there's been

0:32:19.360 --> 0:32:21.960
<v Speaker 11>real effort in terms of brand safety. And this is

0:32:21.960 --> 0:32:24.160
<v Speaker 11>not going to help. This is not going to assure

0:32:24.160 --> 0:32:26.640
<v Speaker 11>those concerns in any way, although it may add a

0:32:26.680 --> 0:32:29.200
<v Speaker 11>little bit more traffic. A little bit more engagement, which

0:32:29.240 --> 0:32:32.400
<v Speaker 11>of course social networks need, and you know, Thread's engagement

0:32:32.480 --> 0:32:35.720
<v Speaker 11>seems to be falling, and of course Elon Musk certainly

0:32:35.760 --> 0:32:36.800
<v Speaker 11>craves that attention.

0:32:37.480 --> 0:32:39.959
<v Speaker 1>Meanwhile, he says there isn't a good social media network

0:32:39.960 --> 0:32:42.959
<v Speaker 1>out there at the moment, sort of self flagellation. At

0:32:42.960 --> 0:32:45.479
<v Speaker 1>the same time, Max always great to catch up with him.

0:32:45.520 --> 0:32:47.280
<v Speaker 1>You've got to go and meet him all across Boomberg,

0:32:47.640 --> 0:32:57.600
<v Speaker 1>of course, whether it be on BusinessWeek or him like.

0:32:57.680 --> 0:33:00.360
<v Speaker 1>This year continues to mark a kind of gradual turn

0:33:00.520 --> 0:33:03.320
<v Speaker 1>to a five day in office work week, as more

0:33:03.360 --> 0:33:05.680
<v Speaker 1>company requires after we return to the office at least

0:33:05.720 --> 0:33:09.680
<v Speaker 1>four days at least. However, some argue that limiting work

0:33:09.680 --> 0:33:11.880
<v Speaker 1>from home will hit women that took advantage of the

0:33:11.920 --> 0:33:14.960
<v Speaker 1>flexibility horder than men. So how are this trend impact

0:33:15.320 --> 0:33:18.440
<v Speaker 1>what diversity looks like on the executive level going forward.

0:33:18.840 --> 0:33:20.600
<v Speaker 1>Place to say that someone's putting a lot of thought

0:33:20.640 --> 0:33:22.840
<v Speaker 1>into this is the Chief People Officer of Service now,

0:33:22.920 --> 0:33:25.080
<v Speaker 1>Jackie Canny, and it's great to have some time with you, Jackie.

0:33:25.120 --> 0:33:28.600
<v Speaker 1>And just at the moment, you're trying to think about talent,

0:33:28.680 --> 0:33:32.480
<v Speaker 1>about retainment, about ensuring that people can work most effectively

0:33:32.520 --> 0:33:35.560
<v Speaker 1>from wherever they are. Are you asking people to come

0:33:35.560 --> 0:33:37.920
<v Speaker 1>back to the office to ensure that it's that serendipity

0:33:38.320 --> 0:33:40.440
<v Speaker 1>you keeping a flexibility around Service Now?

0:33:41.520 --> 0:33:43.920
<v Speaker 2>Well, first, thank you for having us here. It's such

0:33:43.920 --> 0:33:46.280
<v Speaker 2>a great opportunity to talk about what I care so

0:33:46.360 --> 0:33:48.880
<v Speaker 2>much about, which is talent strategy and people and how

0:33:48.920 --> 0:33:52.000
<v Speaker 2>they can thrive and here at Service Now, we've been

0:33:52.120 --> 0:33:55.600
<v Speaker 2>always leading with flexibility and trust for our people, even

0:33:55.640 --> 0:33:59.280
<v Speaker 2>before COVID and then certainly during COVID, and now we

0:33:59.320 --> 0:34:01.880
<v Speaker 2>still lean on we have the opportunity where are people

0:34:02.160 --> 0:34:04.680
<v Speaker 2>with their managers can pick what persona they want to

0:34:04.680 --> 0:34:07.040
<v Speaker 2>be in. Is it to be a remote person meaning

0:34:07.040 --> 0:34:08.960
<v Speaker 2>you're not in the office at all? Is it to

0:34:08.960 --> 0:34:11.840
<v Speaker 2>be a flexible person where you're one to three days

0:34:11.880 --> 0:34:14.560
<v Speaker 2>in the office per week, and then are you in

0:34:14.600 --> 0:34:17.239
<v Speaker 2>the office all the time? And we continue to you know,

0:34:17.360 --> 0:34:19.760
<v Speaker 2>let our people let that unfold, and it's been working

0:34:19.800 --> 0:34:20.840
<v Speaker 2>really great for us.

0:34:21.200 --> 0:34:24.239
<v Speaker 1>Does that I was talking to someone who works another

0:34:24.320 --> 0:34:26.959
<v Speaker 1>key tech companies having to make that decision right now

0:34:27.000 --> 0:34:29.040
<v Speaker 1>as to whether they sign up to be fully remote

0:34:29.160 --> 0:34:32.000
<v Speaker 1>or not, and well, they're mainly worried about what the

0:34:32.000 --> 0:34:34.480
<v Speaker 1>winter looks like, how they will then feel in months

0:34:34.520 --> 0:34:37.720
<v Speaker 1>to come. How that ultimately unfolds. How do you ensure

0:34:37.719 --> 0:34:40.480
<v Speaker 1>that flexibility remains flexible to help in and opt out of.

0:34:41.520 --> 0:34:44.480
<v Speaker 2>It's for sure, this conversation between a manager and a

0:34:44.520 --> 0:34:48.040
<v Speaker 2>person here, it's we have flexibility in that conversation too,

0:34:48.080 --> 0:34:51.600
<v Speaker 2>and we're continually, you know, adding these requests and trying

0:34:51.640 --> 0:34:53.520
<v Speaker 2>to manage them all so that people get to put

0:34:53.560 --> 0:34:55.319
<v Speaker 2>their point of view out there and then if we

0:34:55.320 --> 0:34:57.160
<v Speaker 2>can make it happen, they can pick the persona that

0:34:57.200 --> 0:34:58.960
<v Speaker 2>they want to they want to be in. So I

0:34:59.040 --> 0:35:03.080
<v Speaker 2>expect the winter could create a different environment. There's summer

0:35:03.120 --> 0:35:05.560
<v Speaker 2>here in the US. That also, you know, people need

0:35:05.600 --> 0:35:08.520
<v Speaker 2>more flexibility and we've been able to keep those promises.

0:35:09.239 --> 0:35:13.480
<v Speaker 1>So without a mandatory office attendance, are you kind of

0:35:13.520 --> 0:35:18.040
<v Speaker 1>like the biggest flexible distributed workforce.

0:35:19.320 --> 0:35:21.560
<v Speaker 2>I'd like to think so. I haven't really checked on that,

0:35:21.640 --> 0:35:24.920
<v Speaker 2>but we certainly are amongst the biggest, and you know,

0:35:25.000 --> 0:35:27.880
<v Speaker 2>I think the people being able to have a covenant

0:35:27.880 --> 0:35:29.279
<v Speaker 2>with each other on I'm going to be in the

0:35:29.320 --> 0:35:31.600
<v Speaker 2>office one to three days as flexible is really important.

0:35:31.640 --> 0:35:33.160
<v Speaker 2>And if if you're not going to be in one

0:35:33.160 --> 0:35:34.480
<v Speaker 2>to three days, then you have to talk to your

0:35:34.520 --> 0:35:36.160
<v Speaker 2>manager about why you're not going to be there. So

0:35:36.360 --> 0:35:40.200
<v Speaker 2>I think we can continue with flexibility and accountability in

0:35:40.200 --> 0:35:42.400
<v Speaker 2>the same way, so we can get the growth, the innovation,

0:35:43.000 --> 0:35:45.480
<v Speaker 2>the shoulder to shoulder camaraderie where we can and certainly

0:35:46.040 --> 0:35:48.840
<v Speaker 2>really dial it into moments that matter. So I'm in

0:35:48.880 --> 0:35:50.759
<v Speaker 2>the New York office today. One of the jobs I

0:35:50.800 --> 0:35:53.399
<v Speaker 2>take seriously is to represent this workforce in New York.

0:35:53.800 --> 0:35:55.799
<v Speaker 2>Whether it's about coming in because there's a great learning

0:35:55.840 --> 0:35:59.480
<v Speaker 2>and development opportunity, or you know, we have other visitors

0:35:59.520 --> 0:36:01.560
<v Speaker 2>coming in that you can learn from, or there's a

0:36:02.320 --> 0:36:05.200
<v Speaker 2>community social event where we're helping give back in New York.

0:36:05.239 --> 0:36:07.160
<v Speaker 2>And I think that is actually what's bringing people into

0:36:07.160 --> 0:36:09.840
<v Speaker 2>the office more than a mandate or you know, sort.

0:36:09.719 --> 0:36:11.239
<v Speaker 1>Of being specific.

0:36:11.440 --> 0:36:13.920
<v Speaker 2>And I think that those moments that matter will continue

0:36:14.000 --> 0:36:16.399
<v Speaker 2>to like have us earn the commute for our people

0:36:16.480 --> 0:36:16.880
<v Speaker 2>to come in.

0:36:17.080 --> 0:36:19.000
<v Speaker 1>I'm sure they're coming in to talk about the technology

0:36:19.040 --> 0:36:22.359
<v Speaker 1>they're building. How much are they worried, particularly in your

0:36:22.400 --> 0:36:26.480
<v Speaker 1>area of focusing on reducing bias and ensuring equality. When

0:36:26.480 --> 0:36:28.480
<v Speaker 1>we think about generator of AI and AI, how much

0:36:28.600 --> 0:36:30.920
<v Speaker 1>is there thought about that in the moment the way

0:36:30.920 --> 0:36:32.719
<v Speaker 1>in which you deploy it at Service Now.

0:36:33.280 --> 0:36:35.480
<v Speaker 2>We are such an optimistic company. You know, we have

0:36:35.560 --> 0:36:39.000
<v Speaker 2>great ambitions. You've probably heard Bill McDermott talk about us

0:36:39.000 --> 0:36:42.680
<v Speaker 2>becoming the DESCO twenty one C, which is the you know,

0:36:42.760 --> 0:36:45.799
<v Speaker 2>defining enterprise software company of the twenty first century. So

0:36:46.360 --> 0:36:50.319
<v Speaker 2>innovation technology generative AI are always at the top of

0:36:50.360 --> 0:36:54.040
<v Speaker 2>everyone's mind and it's an exciting optimistic place to be

0:36:54.200 --> 0:36:57.279
<v Speaker 2>to talk about those things, specific around bias and the

0:36:57.320 --> 0:36:58.880
<v Speaker 2>things that you just asked me about. You know, I

0:36:58.920 --> 0:37:01.280
<v Speaker 2>believe that the technology can help us take that out.

0:37:01.680 --> 0:37:04.120
<v Speaker 2>So you have a job description, you can use generative

0:37:04.120 --> 0:37:06.520
<v Speaker 2>AI to review that job description and say these are

0:37:06.560 --> 0:37:08.760
<v Speaker 2>the things that come out because it is creating bias

0:37:08.920 --> 0:37:12.560
<v Speaker 2>versus the negative, darker side of AI, and we take

0:37:12.560 --> 0:37:15.360
<v Speaker 2>it very seriously in how we build governance and trust.

0:37:15.960 --> 0:37:18.799
<v Speaker 1>We're here for the optimism. Jackie Kenney, thank you so much.

0:37:18.840 --> 0:37:22.040
<v Speaker 1>Service Now CPO. Great to have some time. But then

0:37:22.200 --> 0:37:25.040
<v Speaker 1>and ultimately that does it for this edition of Bloomberg Technology.

0:37:25.239 --> 0:37:27.200
<v Speaker 1>Don't forget to check out our podcast. You can find

0:37:27.239 --> 0:37:30.440
<v Speaker 1>it on the Terminal, online on Apple, Spotify, iHeart from

0:37:30.520 --> 0:37:34.000
<v Speaker 1>New York. This is Bloomberg Technology.