WEBVTT - Zoom goes boom! 0:00:04.680 --> 0:00:05.960 It's the Zoom boom. 0:00:06.440 --> 0:00:11.080 Apple plays nice with Amazon turning your wisecam into a webcam, 0:00:11.560 --> 0:00:14.600 and an interview with the folks behind Libby, an app 0:00:14.680 --> 0:00:17.320 that lets you read books for free. Oh yeah, and 0:00:17.560 --> 0:00:20.920 your tech questions answered. What's going on? I'm Rich Dmiro 0:00:21.040 --> 0:00:23.520 and this is Rich on Tech, the podcast where I 0:00:23.560 --> 0:00:26.160 talk about the tech stuff I think you should know about. 0:00:26.480 --> 0:00:29.120 Plus I answer the questions that you send me. My 0:00:29.200 --> 0:00:31.720 name is Rich Demiro. I'm the tech reporter at KTLA 0:00:31.880 --> 0:00:35.080 Channel five in Los Angeles. I am safe at home 0:00:35.120 --> 0:00:38.480 in casey can't tell. Also safe at home is producer Megan, 0:00:38.520 --> 0:00:40.440 who is still trying to work through all of her 0:00:40.479 --> 0:00:41.400 Wi Fi issues. 0:00:41.479 --> 0:00:42.519 Megan, how's it. 0:00:42.479 --> 0:00:45.080 Going pretty good? 0:00:45.200 --> 0:00:45.400 You know? 0:00:45.520 --> 0:00:48.560 I think we're we're on day two of the Wi 0:00:48.600 --> 0:00:51.680 Fi working pretty well. I have one hundred and twenty 0:00:51.680 --> 0:00:54.640 megabytes per second right now on fast dot com. So 0:00:54.720 --> 0:00:56.920 I think that that's a good sign that we're finally 0:00:56.960 --> 0:00:58.360 getting our Wi Fi in order. 0:00:58.600 --> 0:00:59.520 That is a good sign. 0:00:59.600 --> 0:01:02.480 Asked dot com is a good website that you mentioned, 0:01:02.520 --> 0:01:04.880 That's that's kind of my go to for a quick 0:01:04.959 --> 0:01:08.039 test of internet speed and a lot of people this 0:01:08.120 --> 0:01:10.520 week and last week and the week before have been 0:01:10.520 --> 0:01:13.840 putting a lot of thought into their internet because we 0:01:14.000 --> 0:01:16.960 realized just how much we rely on it when we're 0:01:17.360 --> 0:01:21.080 working from home, you know, the occasional going home watching Netflix. 0:01:21.520 --> 0:01:23.639 You know, usually things are gonna work. I mean, sometimes 0:01:23.680 --> 0:01:25.360 there's a little buffering at night because a lot of 0:01:25.400 --> 0:01:29.360 people are on. But this has been a load on 0:01:29.400 --> 0:01:31.679 these networks like we've never seen before. And I keep 0:01:31.680 --> 0:01:35.160 getting emails from all the companies saying how increased the 0:01:35.200 --> 0:01:37.240 network demand is, and I'm like, that's great, and we 0:01:37.280 --> 0:01:38.600 all know that, but like I'm not going to sit 0:01:38.640 --> 0:01:41.560 there and say those stats on KTLA, like we all 0:01:41.600 --> 0:01:41.920 get it. 0:01:41.959 --> 0:01:44.200 You know, it's stressed. Just make sure it works for. 0:01:44.240 --> 0:01:48.080 Us, right, Yeah, exactly. I mean I just kind of 0:01:48.120 --> 0:01:50.440 tweeted back from the other day because it like went 0:01:50.480 --> 0:01:53.960 out again for like the billion time, and then it 0:01:54.120 --> 0:01:57.840 came back on mysteriously an hour later, So yeah. 0:01:57.480 --> 0:01:58.480 It's been again. 0:01:59.400 --> 0:02:01.840 And the way that cable I'm actually thinking of switching 0:02:01.880 --> 0:02:04.400 to a fiber network here, because the way cable works 0:02:04.480 --> 0:02:06.400 is you're sharing your connection with a lot of different 0:02:06.400 --> 0:02:10.440 people in your neighborhood, and so when when the network 0:02:10.520 --> 0:02:14.360 is used a lot, you will notice an issue with 0:02:14.440 --> 0:02:16.239 your network when your neighbors are using it a lot, 0:02:16.320 --> 0:02:19.560 versus some of the fiber networks, you know, like the 0:02:19.919 --> 0:02:22.000 old kind of I don't know, the AT and t's 0:02:22.040 --> 0:02:24.440 of the world, the FiOS of the world. Those are 0:02:24.480 --> 0:02:27.040 more of a dedicated line. So whatever speed you have, 0:02:27.120 --> 0:02:29.600 it kind of just works for you. But let's get 0:02:29.600 --> 0:02:33.000 into our first topic of the podcast, which is Zoom. 0:02:33.680 --> 0:02:37.200 Everybody is using Zoom, Megan, did you ever use Zoom 0:02:37.240 --> 0:02:38.760 before the whole Zoom boom? 0:02:39.639 --> 0:02:41.600 No. I had never heard of Zoom before. 0:02:42.520 --> 0:02:45.160 It's interesting because I had used it, you know, once 0:02:45.240 --> 0:02:47.760 in the past. It's always interesting whenever I hear something 0:02:48.120 --> 0:02:50.560 that becomes popular in the tech world. When I go 0:02:50.639 --> 0:02:53.080 to download it on my iPhone and like, I already 0:02:53.120 --> 0:02:55.040 saw that I downloaded it as sometime in the past, 0:02:55.080 --> 0:02:59.080 I'm like, oh, I've already tried the SAP out Like 0:02:59.200 --> 0:03:02.519 House Party was another example when that became popular. Now 0:03:02.880 --> 0:03:05.080 I looked to download it to try it out, and 0:03:05.120 --> 0:03:07.880 I had that little cloud with the arrow pointing down, 0:03:07.960 --> 0:03:10.960 you know, which means you've downloaded this before. 0:03:11.040 --> 0:03:12.679 Yeah, Well, Zoom. 0:03:13.320 --> 0:03:16.120 They're apologizing because we've seen Look, I don't think Zoom 0:03:16.200 --> 0:03:18.160 is a bad company. I know they've gotten just kind 0:03:18.200 --> 0:03:20.920 of torn up in the press because there's been so 0:03:21.040 --> 0:03:24.600 many issues with Zoom, but the reality is this company 0:03:24.600 --> 0:03:26.200 and they put out a blog post that said, hey, 0:03:26.200 --> 0:03:28.440 look we didn't anticipate this either. 0:03:28.560 --> 0:03:31.000 We were built as a corporate product. 0:03:31.760 --> 0:03:34.560 We went from ten million video calls a day to 0:03:34.680 --> 0:03:37.800 two hundred million participants a day. 0:03:38.280 --> 0:03:38.880 That's a lot. 0:03:40.800 --> 0:03:44.080 They say that it was built for large companies, which 0:03:44.120 --> 0:03:47.720 means there is an IT department behind them, which means 0:03:47.760 --> 0:03:50.840 when Zoom gets installed in your computer, the IT department 0:03:50.880 --> 0:03:54.040 goes through and kind of figures out all the options 0:03:54.080 --> 0:03:56.960 that work for your company and the privacy options. So 0:03:57.200 --> 0:03:59.160 they didn't know that people were going to be having 0:03:59.240 --> 0:04:02.040 virtual happy here and talking to their friends and doing 0:04:02.040 --> 0:04:07.480 presentations and learning from school. So the amount of change 0:04:07.600 --> 0:04:10.200 in just a couple of weeks with Zoom has been astronomical. 0:04:10.640 --> 0:04:14.280 Zoom's purpose at this point is to really capitalize on 0:04:14.320 --> 0:04:16.000 whatever they can, because they don't want to just be 0:04:16.040 --> 0:04:18.279 a one trick pony that people use during this time 0:04:18.320 --> 0:04:22.359 and then forget about right right right, And to me, 0:04:22.440 --> 0:04:25.480 the beauty of Zoom is now it's become a proprietary 0:04:25.480 --> 0:04:28.719 eponym where you say Hey, you want to get on 0:04:28.800 --> 0:04:30.799 Zoom and you don't have to explain what that means 0:04:30.839 --> 0:04:32.920 to people. You don't have to say, oh, download this 0:04:33.040 --> 0:04:34.680 app and sign app. 0:04:34.400 --> 0:04:37.200 And you literally can. It's so easy to get on 0:04:37.240 --> 0:04:37.760 a Zoom call. 0:04:37.800 --> 0:04:40.359 My five year old can do it. 0:04:40.360 --> 0:04:43.200 It's amazing, Like it's just so simple. 0:04:43.920 --> 0:04:46.960 So they've also had zoom bombers, which these are people 0:04:47.000 --> 0:04:51.080 crashing Zoom calls. So long story short, Zoom says they 0:04:51.080 --> 0:04:53.400 are going to try to do better. Are they are 0:04:53.560 --> 0:04:55.680 rolling with the punches and trying to figure out how 0:04:55.680 --> 0:04:59.080 they can improve their app. It's not like they, you know, 0:04:59.120 --> 0:05:01.400 had any heads up on this thing. So they said 0:05:01.440 --> 0:05:04.520 for the next ninety days, they're shifting everything except working 0:05:04.680 --> 0:05:09.039 on trust, safety and privacy issues. So that's number one. 0:05:10.120 --> 0:05:12.360 They are going to test their program to make sure 0:05:12.360 --> 0:05:15.320 that they can, you know, make sure that people can't 0:05:15.360 --> 0:05:17.120 break into it as much like they want to make 0:05:17.160 --> 0:05:19.279 sure everything is solid, and they also want to make 0:05:19.320 --> 0:05:21.280 sure it's a little bit easier for consumers to use 0:05:21.320 --> 0:05:24.920 as well. They've got all kinds of webinars and instructions 0:05:24.960 --> 0:05:27.120 and all kinds of things to make it a little 0:05:27.120 --> 0:05:29.920 bit easier. And I understand that because the FBI came 0:05:29.920 --> 0:05:32.000 out the big warning about Zoom, and I'm just going 0:05:32.040 --> 0:05:33.800 to go through some of their tips, which are really good. 0:05:33.839 --> 0:05:36.159 We did a Zoom story and I gave some of 0:05:36.200 --> 0:05:39.000 my tips there. The FBI tips kind of echo what 0:05:39.120 --> 0:05:42.760 I mentioned. So number one, don't make your meetings or 0:05:42.800 --> 0:05:46.400 classrooms public. That's that's like number one, make a private 0:05:46.480 --> 0:05:48.760 conversation that way nobody can hop in. 0:05:49.640 --> 0:05:51.360 Don't post a link to one. 0:05:51.200 --> 0:05:54.880 Of your meetings on social media or in a public place. 0:05:55.320 --> 0:05:56.200 I made that mistake. 0:05:56.240 --> 0:05:58.880 I told you this, Megan, and oh my gosh, within 0:05:58.920 --> 0:06:01.520 a second, I had, you know, thirty people in there 0:06:01.560 --> 0:06:03.919 and they were just doing the craziest things I've ever seen. 0:06:04.520 --> 0:06:07.200 I was like, it was scary. Can I believe? Yeah? 0:06:08.920 --> 0:06:11.479 Manage your screen sharing options. So in Zoom, you want 0:06:11.480 --> 0:06:14.839 to change your screen sharing to host only, and you 0:06:14.880 --> 0:06:17.440 want to make sure that you're running the most updated 0:06:17.720 --> 0:06:20.520 software on Zoom so that you have access to all 0:06:20.600 --> 0:06:22.159 of the things you need. 0:06:22.240 --> 0:06:25.520 So, so, do you need to have a quick question 0:06:25.560 --> 0:06:27.640 about Zoom? Do you see to have the app on 0:06:27.680 --> 0:06:30.200 your phone? If someone sends you a link to your phone, 0:06:30.279 --> 0:06:32.800 does it automatically open or you have to have. 0:06:32.720 --> 0:06:35.240 The app on the phone. On the phone, you have 0:06:35.320 --> 0:06:36.720 to have the app. You can't do it in the 0:06:36.760 --> 0:06:39.480 web browser on the phone, but on your computer. And 0:06:39.520 --> 0:06:40.960 this is one of the things I take a little 0:06:41.000 --> 0:06:43.760 bit of a problem with, Like Zoom basically runs in 0:06:43.800 --> 0:06:45.800 the web browser one hundred percent, but they try to 0:06:45.839 --> 0:06:47.120 force you to use the app. 0:06:47.520 --> 0:06:49.240 You can literally. 0:06:48.839 --> 0:06:52.920 If you go to Zoom dot us and let's say Megan, 0:06:52.960 --> 0:06:55.919 you start a Zoom on your computer, you just go 0:06:56.040 --> 0:06:59.320 to join a meeting on the laptop and you type 0:06:59.360 --> 0:07:01.919 in the meeting I D and next thing you know, 0:07:01.960 --> 0:07:03.880 you'll be joined up. But they try to make you 0:07:03.920 --> 0:07:06.479 open the app and so you and some people have 0:07:06.520 --> 0:07:09.040 come out with extensions for Chrome that will force it 0:07:09.080 --> 0:07:11.720 to just open it in the browser because the browser 0:07:11.800 --> 0:07:13.560 is kind of safer, you know, because it's not you're 0:07:13.560 --> 0:07:16.600 not downloading software to your computer, so but on your 0:07:16.640 --> 0:07:18.360 phone you do need the software. 0:07:18.320 --> 0:07:20.080 So okay, But that's. 0:07:19.880 --> 0:07:22.360 That's also the beauty of the simplicity is that you know, 0:07:22.400 --> 0:07:24.440 you can, I can, I can text you a link 0:07:24.480 --> 0:07:27.160 to it of meeting and next thing, no, you're on 0:07:27.280 --> 0:07:27.760 on your phone. 0:07:27.800 --> 0:07:29.720 I mean, it's really amazing how easy. 0:07:29.480 --> 0:07:31.160 To make so simple. 0:07:31.800 --> 0:07:32.800 All right, First, question. 0:07:33.440 --> 0:07:37.520 Yes. Our first question comes from Debbie. It has to 0:07:37.560 --> 0:07:41.520 do with Zoom. I'm using Zoom to interact with a 0:07:41.600 --> 0:07:46.040 death population. It keeps freezing or several windows go blank. 0:07:46.480 --> 0:07:48.440 It is a problem when you are depending on the 0:07:48.520 --> 0:07:53.080 image to convey the message, asl is a visual language. 0:07:53.400 --> 0:07:56.440 What can I do to help make Zoom death friendly. 0:07:57.840 --> 0:08:00.840 Well, I think she's saying that it kind of flickers 0:08:00.840 --> 0:08:03.679 in and out. I don't think that that's any problem 0:08:03.680 --> 0:08:06.400 that she has personally with her computer or her setup. 0:08:06.680 --> 0:08:08.600 I think that's just Zoom in general. 0:08:08.680 --> 0:08:12.240 Like I said, they've been experiencing such a large amount 0:08:12.280 --> 0:08:15.840 of people on this platform, and I think for all 0:08:15.880 --> 0:08:17.800 said and done, they've held up pretty well, like you 0:08:17.960 --> 0:08:21.680 hadn't been like a major Zoom outage. But with that said, 0:08:21.720 --> 0:08:24.080 when I am on zoom A, the video quality is 0:08:24.120 --> 0:08:29.040 not that great. And b I do notice that it 0:08:29.080 --> 0:08:33.800 does say your internet connection is unstable, when yeah, I'm 0:08:33.800 --> 0:08:35.719 not really sure it is. I think that's just their 0:08:35.760 --> 0:08:38.560 way of saying like something's wrong right now. So I 0:08:38.600 --> 0:08:41.480 think that's what's happening with her. I don't really think 0:08:41.480 --> 0:08:43.280 there's much she can do. You can try a different 0:08:43.320 --> 0:08:48.560 program and see if that works. But also it depends 0:08:48.559 --> 0:08:51.319 how you're Yeah, I mean it's really like there's also yeah, 0:08:51.559 --> 0:08:52.320 I would just try it. 0:08:53.559 --> 0:08:57.679 Yeah, aren't the settings on Zoom set to like low? 0:08:58.280 --> 0:09:02.080 Like can you make the your quality better? Want and 0:09:02.120 --> 0:09:03.880 like use more battery on your computer? 0:09:04.160 --> 0:09:06.680 You can, and you can go into your settings because 0:09:06.880 --> 0:09:09.160 HD is not enabled by default. But if she's having 0:09:09.200 --> 0:09:12.240 trouble with it in non HD, then I assume maybe 0:09:12.280 --> 0:09:14.199 with HD it might even be more trouble. But I'm 0:09:14.200 --> 0:09:16.120 not sure. I mean, it really comes down to the 0:09:16.120 --> 0:09:19.560 fact that I think that she It's just one of 0:09:19.559 --> 0:09:22.400 these things where this is not a perfect system. Zoom 0:09:22.520 --> 0:09:24.480 is not you know, you're not even paying for it 0:09:24.520 --> 0:09:27.080 most of the time, so you'll have to understand there 0:09:27.120 --> 0:09:30.200 are going to be some limitations to it. But this 0:09:30.440 --> 0:09:33.920 next story may actually help because Facebook is seeing an 0:09:33.920 --> 0:09:37.560 opportunity here to kind of swoop in and grab some 0:09:37.600 --> 0:09:40.280 of the people that are getting frustrated with Zoom, and 0:09:40.320 --> 0:09:45.120 they have released new desktop apps for Facebook Messenger. And 0:09:45.840 --> 0:09:48.960 Facebook Messenger has been around forever. There's been video chat 0:09:49.000 --> 0:09:51.679 inside Facebook Messenger for a long time, but now they 0:09:51.720 --> 0:09:55.600 released a Messenger app for mac Os and Windows, and 0:09:55.960 --> 0:09:57.640 it's totally free. 0:09:57.920 --> 0:09:58.959 And the cool thing. 0:09:59.559 --> 0:10:03.760 About Facebook Messenger versus Zoom for your video calls is twofold. 0:10:03.840 --> 0:10:08.240 Number one, the calls are unlimited, so you don't have 0:10:08.320 --> 0:10:11.680 to worry about that forty minute limit on Zoom, which 0:10:11.720 --> 0:10:14.600 is cool. The second thing, and I actually don't see 0:10:14.640 --> 0:10:18.640 this as a very big advantage anymore, is that everyone's 0:10:18.679 --> 0:10:20.960 on Facebook, so that you don't have to sign up 0:10:21.000 --> 0:10:21.640 for a new account. 0:10:21.640 --> 0:10:22.559 You're already on Facebook. 0:10:22.600 --> 0:10:24.240 So if you download Messenger, you just log in with 0:10:24.280 --> 0:10:27.000 your Facebook account and boom, you can find your friends 0:10:27.120 --> 0:10:30.480 very easily. But the thing about Zoom is it got 0:10:30.520 --> 0:10:33.280 so popular so fast that now pretty much everyone is 0:10:33.320 --> 0:10:36.800 on Zoom, and so that's not really an advantage anymore 0:10:36.800 --> 0:10:40.360 for Facebook. But at the same time, this may be 0:10:40.760 --> 0:10:43.480 a higher quality video experience. I don't know, it's been 0:10:43.520 --> 0:10:47.240 a while since I used Facebook Messenger. I did install 0:10:47.240 --> 0:10:49.560 this on my computer and I like it. But the 0:10:49.640 --> 0:10:52.319 problem is you get fatigue from this stuff. How many 0:10:52.360 --> 0:10:54.000 times are you going to tell your friends a different 0:10:54.040 --> 0:10:56.720 way to connect, you know, with my family, particularly, you know, 0:10:56.960 --> 0:10:59.480 I told them all, hey, download Google Duo, and then 0:10:59.480 --> 0:11:01.280 we went to Zoo, and I can't tell them, hey, 0:11:01.280 --> 0:11:03.640 now let's try a Facebook Messenger again. 0:11:03.440 --> 0:11:04.240 They kill me. 0:11:05.400 --> 0:11:06.840 Yeah, everyone gets annoyed. 0:11:07.240 --> 0:11:07.720 Yeah. 0:11:07.880 --> 0:11:12.200 But I use house Party the other day with for 0:11:12.559 --> 0:11:16.120 a segment that we're doing and it worked really great too, 0:11:16.360 --> 0:11:18.720 and it's fun, like you can play games and stuff. 0:11:18.760 --> 0:11:23.640 So that was fun. How was the video quality, Well, it. 0:11:24.240 --> 0:11:29.240 Was kind of blurry, but it still worked, like I could, 0:11:29.400 --> 0:11:32.760 you know understand everyone, It wasn't like completely laggy. 0:11:33.800 --> 0:11:36.640 I think when we get that like crystal clear video 0:11:36.960 --> 0:11:41.600 and audio through these services, that's going to be pretty amazing, 0:11:41.800 --> 0:11:44.439 because that's really the missing piece here. I mean, we've 0:11:44.480 --> 0:11:48.000 seen so many people go remote in this stay at 0:11:48.000 --> 0:11:51.839 home thing, but the video quality and the audio quality 0:11:51.880 --> 0:11:54.520 is still just not there. It's it's still it's better 0:11:54.520 --> 0:11:57.280 than it ever has been, but it's still not like, wow, 0:11:57.320 --> 0:11:59.920 you're right there in the room with me even now 0:12:00.200 --> 0:12:02.640 we talk. I mean we're using FaceTime audio to connect 0:12:02.640 --> 0:12:04.760 and it's just I could tell it's not that good. 0:12:05.080 --> 0:12:07.240 And so when you do get a good connection, and 0:12:07.360 --> 0:12:09.760 especially when it's crystal clear, I think that's kind of 0:12:09.840 --> 0:12:13.040 like the last that's going to be amazing when that happens. 0:12:13.559 --> 0:12:17.199 So is that like what five G hopes to accomplish? 0:12:17.280 --> 0:12:18.920 I think so I think better bandwidth. 0:12:19.000 --> 0:12:22.359 I also think the problem with most of these services 0:12:22.600 --> 0:12:26.360 is that they were engineered with imagining that people don't 0:12:26.360 --> 0:12:29.280 have a very good connection, so they never really had 0:12:29.320 --> 0:12:32.320 to worry about They were really more worried about making 0:12:32.360 --> 0:12:37.000 it a consistent connection across a variety of devices and speed, 0:12:37.320 --> 0:12:39.160 and I think, you know, they had to take into 0:12:39.840 --> 0:12:42.760 consideration that some people have really slow internet speeds and 0:12:42.800 --> 0:12:45.600 some have really fast so I think they tweaked that 0:12:45.720 --> 0:12:46.720 technology first. 0:12:46.760 --> 0:12:47.400 I think the. 0:12:47.280 --> 0:12:51.240 Next kind of wave will be who can have the 0:12:51.360 --> 0:12:54.320 highest quality video and audio chat? 0:12:55.640 --> 0:12:59.960 Yeah, all right, you're up, all right? This next ques 0:13:00.200 --> 0:13:04.520 incomes from Lori. Hello, Rich, hope you and your family 0:13:04.559 --> 0:13:08.160 are well. How do I transfer my Dropox photos to 0:13:08.360 --> 0:13:09.880 Amazon Photos? 0:13:10.200 --> 0:13:14.720 M So she's ditching Dropbox for Amazon, and why not? 0:13:14.920 --> 0:13:20.480 You get free unlimited photo storage with your Amazon Prime membership, 0:13:21.000 --> 0:13:24.480 and Dropbox is going to charge you after a certain 0:13:24.520 --> 0:13:25.960 amount of uploads, so why not? 0:13:26.480 --> 0:13:26.760 Now. 0:13:27.120 --> 0:13:28.400 The only thing you have to keep in mind, and 0:13:28.440 --> 0:13:32.320 this is why I haven't really migrated over to Amazon, 0:13:33.360 --> 0:13:35.319 is that if you ever give up your Prime membership, 0:13:35.520 --> 0:13:37.440 you better get those pictures out of there pretty quick, 0:13:37.440 --> 0:13:39.319 otherwise you're looking at I think it's sixty bucks a 0:13:39.440 --> 0:13:43.200 year for the service, wow, which actually is cheaper than 0:13:43.200 --> 0:13:45.000 what I pay. I pay ten dollars a month for 0:13:45.040 --> 0:13:48.240 Google Drive for all my photos. But anyway, so what 0:13:48.320 --> 0:13:50.360 you need to do if you've got them on Dropbox, 0:13:50.360 --> 0:13:52.840 So there's two things. If they're all on Dropbox but 0:13:52.920 --> 0:13:56.600 also on your computer, because Dropbox can sync in different ways. 0:13:56.840 --> 0:13:58.000 Like let's say you. 0:13:57.920 --> 0:13:59.520 Have a whole bunch of stuff on Dropbox, but you 0:13:59.559 --> 0:14:01.760 only have one file that you actually are one folder 0:14:01.760 --> 0:14:05.240 that you actually want physically sync to your computer. Sometimes 0:14:05.280 --> 0:14:07.400 people do that to save space, like they'll keep stuff 0:14:07.400 --> 0:14:09.400 in the cloud, but they'll say, okay, anything in this folder, 0:14:09.480 --> 0:14:11.800 actually keep a copy of it on my desktop. So 0:14:11.840 --> 0:14:13.800 you need to figure out do you have all your 0:14:13.880 --> 0:14:17.080 pictures on your computer or are they actually only in 0:14:17.120 --> 0:14:19.880 the Dropbox cloud. If they're only in the Dropbox cloud, 0:14:20.200 --> 0:14:22.840 you need to start by making sure you sync everything 0:14:22.920 --> 0:14:26.040 to your computer so a physical copy of your photo 0:14:26.360 --> 0:14:29.320 is residing on your computer's hard drive and not just 0:14:29.360 --> 0:14:33.560 in the Dropbox cloud. Now, that can cause some problems 0:14:33.600 --> 0:14:37.440 because not everyone's laptop drive might be able to accommodate 0:14:37.520 --> 0:14:39.360 all of your photo collection. And that's why a lot 0:14:39.360 --> 0:14:41.240 of people went to the cloud because they don't want 0:14:41.240 --> 0:14:43.400 to deal with all the storage being taken up on 0:14:43.440 --> 0:14:44.040 their laptop. 0:14:45.680 --> 0:14:46.600 So that's number one. 0:14:46.800 --> 0:14:49.160 Number two, all you do is go to Amazon the 0:14:49.160 --> 0:14:53.800 photos website and let me see what that is, Amazon Photos. 0:14:55.040 --> 0:14:57.800 It's actually kind of funny. It's Amazon dot Com slash 0:14:57.920 --> 0:15:02.360 Amazon dash Photos and there is a desktop app. So 0:15:02.480 --> 0:15:05.360 once you download the desktop app, you would point it 0:15:05.400 --> 0:15:08.320 to the folder where all of your photos are stored 0:15:08.360 --> 0:15:11.360 in on your hard drive and let it go to town. 0:15:11.400 --> 0:15:14.280 It's probably gonna take a while for that to upload, 0:15:14.680 --> 0:15:16.400 depending on how many pictures you have. 0:15:16.880 --> 0:15:18.480 Did that all make sense, Megan? 0:15:19.840 --> 0:15:23.240 Yeah, I think so. I do feel like I need 0:15:23.280 --> 0:15:27.360 to start using the Amazon because that's a great way 0:15:27.400 --> 0:15:29.200 to just you know, stack up your photos. 0:15:29.280 --> 0:15:29.600 Yeah, and. 0:15:31.120 --> 0:15:35.960 It's full resolution, which is different. Google Photos is unlimited free, 0:15:36.280 --> 0:15:39.760 but it's not at the full resolution. So if your 0:15:39.760 --> 0:15:42.960 photos are over a certain megapixel and I believe it's 0:15:43.160 --> 0:15:47.360 twelve or sixteen, I can't remember, but it will upload 0:15:47.400 --> 0:15:50.440 at what's called a high quality version. Now, for ninety 0:15:50.480 --> 0:15:52.960 nine point nine percent of people, that's gonna be just fine, 0:15:53.080 --> 0:15:55.880 But for me, I just I can't deal with the 0:15:55.920 --> 0:15:59.080 idea of not having my original pictures, Like, I don't 0:15:59.080 --> 0:16:02.600 want any algorithm to compress my pictures. So that's why 0:16:02.600 --> 0:16:04.800 I pay the ten dollars a month, and that's why 0:16:04.840 --> 0:16:07.520 the Amazon One, if you're already paying for Prime, is 0:16:07.600 --> 0:16:09.800 kind of nice because it is unlimited. 0:16:09.280 --> 0:16:10.840 Full resolution photo storage. 0:16:10.960 --> 0:16:13.680 But Amazon knows, they're very smart. They know that the 0:16:13.680 --> 0:16:16.200 more pictures you have in there, the more you're going 0:16:16.240 --> 0:16:19.480 to be renewing that Amazon Prime membership every year because 0:16:19.520 --> 0:16:20.720 you don't want to lose your pictures. 0:16:22.640 --> 0:16:23.160 This is fun. 0:16:23.160 --> 0:16:25.400 Did you see the story Megan of the guy who 0:16:25.480 --> 0:16:29.600 turned himself into a potato head by accident on Zoom? 0:16:30.800 --> 0:16:31.040 Yeah? 0:16:31.160 --> 0:16:31.720 I saw that. 0:16:31.960 --> 0:16:36.120 Okay, so I saw that story. It keeps percolating on 0:16:36.160 --> 0:16:40.040 the news, and I downloaded an app called snap Camera 0:16:40.160 --> 0:16:41.200 to kind of recreate this. 0:16:41.480 --> 0:16:43.880 So that's the story behind it. This guy. I don't 0:16:43.880 --> 0:16:45.440 know if if he did it or if his kids 0:16:45.440 --> 0:16:46.280 did it, whoever did. 0:16:46.200 --> 0:16:48.760 It, But there's an app called snap Camera, and this 0:16:48.800 --> 0:16:52.800 comes from Snapchat and it basically turns you into a 0:16:52.840 --> 0:16:54.560 bunch of funny things, kind of like if I had 0:16:54.600 --> 0:16:56.760 to give you an example, you know, on Instagram they 0:16:56.760 --> 0:16:59.840 have those filters where you can look a certain way 0:16:59.880 --> 0:17:04.920 or you know whatever. That yes, and I think Snapchat 0:17:04.920 --> 0:17:11.320 started him right, but maybe not right. Well so, so 0:17:11.400 --> 0:17:14.920 Snapchat has a desktop app that does that same thing. 0:17:15.320 --> 0:17:16.479 But here's the magic of it. 0:17:16.880 --> 0:17:20.080 You can once you download this desktop app, you can 0:17:20.200 --> 0:17:24.160 use those same exact filters or lenses as they call them, 0:17:24.520 --> 0:17:27.919 across any of your video chatting apps. So you can 0:17:28.000 --> 0:17:30.400 use it in Zoom, you can use it in Google Hangouts, 0:17:30.440 --> 0:17:33.159 you can use it in Skype. You become your camera 0:17:33.240 --> 0:17:36.840 on your system, becomes the snap camera. It's like another 0:17:36.920 --> 0:17:40.639 input on your system. Now, this is what got this 0:17:40.680 --> 0:17:43.200 guy in trouble is because whoever set this thing up, 0:17:43.400 --> 0:17:45.760 he didn't realize that he could switch cameras back to 0:17:45.840 --> 0:17:48.680 his regular webcam on his laptop and he couldn't figure 0:17:48.680 --> 0:17:50.280 out how to do that apparently. 0:17:50.600 --> 0:17:50.840 So. 0:17:52.240 --> 0:17:53.240 I downloaded this app. 0:17:53.280 --> 0:17:55.040 I'm actually gonna do a little video on how to 0:17:55.119 --> 0:17:57.200 use this app for my social media because I think 0:17:57.200 --> 0:18:00.119 that people are seeing the potato story and I I've 0:18:00.119 --> 0:18:01.520 looked at all the Potato stories and a lot of 0:18:01.560 --> 0:18:03.320 them aren't explaining how to do this and how to 0:18:03.520 --> 0:18:04.760 most importantly turn it off. 0:18:04.760 --> 0:18:05.520 So I'm going to do that. 0:18:05.560 --> 0:18:10.400 But anyway, if you're interested, just google Snap Camera and 0:18:10.440 --> 0:18:12.919 you can download it for your computer and use it 0:18:13.400 --> 0:18:16.040 in Zoom or in any of your other ones. And 0:18:16.080 --> 0:18:18.760 by the way, if you're using it in Zoom, the 0:18:18.800 --> 0:18:20.719 way that you turn it off. I will give you 0:18:20.760 --> 0:18:23.240 this right now because you need to know. This is 0:18:23.280 --> 0:18:25.960 when you're in a meeting, you want to go down 0:18:26.200 --> 0:18:29.440 to where it says stop video, and you press a 0:18:29.440 --> 0:18:32.000 little arrow next to it and it says select a camera, 0:18:32.400 --> 0:18:35.359 and Snap camera will give you the potato head and 0:18:35.400 --> 0:18:38.760 then your FaceTime, HD camera or whatever your webcam is 0:18:38.880 --> 0:18:42.240 on your computer will be back to your normal camera 0:18:42.320 --> 0:18:44.600 that everyone knows and loves. 0:18:45.560 --> 0:18:50.800 All right, Megan, Okay, this next question comes from Tims. 0:18:51.320 --> 0:18:53.800 I was looking to see if you had anything posted 0:18:54.480 --> 0:18:59.800 about recommendations or any success or Is it all scams 0:19:00.080 --> 0:19:03.520