1 00:00:04,680 --> 00:00:05,960 Speaker 1: It's the Zoom boom. 2 00:00:06,440 --> 00:00:11,080 Speaker 2: Apple plays nice with Amazon turning your wisecam into a webcam, 3 00:00:11,560 --> 00:00:14,600 Speaker 2: and an interview with the folks behind Libby, an app 4 00:00:14,680 --> 00:00:17,320 Speaker 2: that lets you read books for free. Oh yeah, and 5 00:00:17,560 --> 00:00:20,920 Speaker 2: your tech questions answered. What's going on? I'm Rich Dmiro 6 00:00:21,040 --> 00:00:23,520 Speaker 2: and this is Rich on Tech, the podcast where I 7 00:00:23,560 --> 00:00:26,160 Speaker 2: talk about the tech stuff I think you should know about. 8 00:00:26,480 --> 00:00:29,120 Speaker 2: Plus I answer the questions that you send me. My 9 00:00:29,200 --> 00:00:31,720 Speaker 2: name is Rich Demiro. I'm the tech reporter at KTLA 10 00:00:31,880 --> 00:00:35,080 Speaker 2: Channel five in Los Angeles. I am safe at home 11 00:00:35,120 --> 00:00:38,480 Speaker 2: in casey can't tell. Also safe at home is producer Megan, 12 00:00:38,520 --> 00:00:40,440 Speaker 2: who is still trying to work through all of her 13 00:00:40,479 --> 00:00:41,400 Speaker 2: Wi Fi issues. 14 00:00:41,479 --> 00:00:42,519 Speaker 1: Megan, how's it. 15 00:00:42,479 --> 00:00:45,080 Speaker 3: Going pretty good? 16 00:00:45,200 --> 00:00:45,400 Speaker 4: You know? 17 00:00:45,520 --> 00:00:48,560 Speaker 3: I think we're we're on day two of the Wi 18 00:00:48,600 --> 00:00:51,680 Speaker 3: Fi working pretty well. I have one hundred and twenty 19 00:00:51,680 --> 00:00:54,640 Speaker 3: megabytes per second right now on fast dot com. So 20 00:00:54,720 --> 00:00:56,920 Speaker 3: I think that that's a good sign that we're finally 21 00:00:56,960 --> 00:00:58,360 Speaker 3: getting our Wi Fi in order. 22 00:00:58,600 --> 00:00:59,520 Speaker 1: That is a good sign. 23 00:00:59,600 --> 00:01:02,480 Speaker 2: Asked dot com is a good website that you mentioned, 24 00:01:02,520 --> 00:01:04,880 Speaker 2: That's that's kind of my go to for a quick 25 00:01:04,959 --> 00:01:08,039 Speaker 2: test of internet speed and a lot of people this 26 00:01:08,120 --> 00:01:10,520 Speaker 2: week and last week and the week before have been 27 00:01:10,520 --> 00:01:13,840 Speaker 2: putting a lot of thought into their internet because we 28 00:01:14,000 --> 00:01:16,960 Speaker 2: realized just how much we rely on it when we're 29 00:01:17,360 --> 00:01:21,080 Speaker 2: working from home, you know, the occasional going home watching Netflix. 30 00:01:21,520 --> 00:01:23,639 Speaker 2: You know, usually things are gonna work. I mean, sometimes 31 00:01:23,680 --> 00:01:25,360 Speaker 2: there's a little buffering at night because a lot of 32 00:01:25,400 --> 00:01:29,360 Speaker 2: people are on. But this has been a load on 33 00:01:29,400 --> 00:01:31,679 Speaker 2: these networks like we've never seen before. And I keep 34 00:01:31,680 --> 00:01:35,160 Speaker 2: getting emails from all the companies saying how increased the 35 00:01:35,200 --> 00:01:37,240 Speaker 2: network demand is, and I'm like, that's great, and we 36 00:01:37,280 --> 00:01:38,600 Speaker 2: all know that, but like I'm not going to sit 37 00:01:38,640 --> 00:01:41,560 Speaker 2: there and say those stats on KTLA, like we all 38 00:01:41,600 --> 00:01:41,920 Speaker 2: get it. 39 00:01:41,959 --> 00:01:44,200 Speaker 1: You know, it's stressed. Just make sure it works for. 40 00:01:44,240 --> 00:01:48,080 Speaker 3: Us, right, Yeah, exactly. I mean I just kind of 41 00:01:48,120 --> 00:01:50,440 Speaker 3: tweeted back from the other day because it like went 42 00:01:50,480 --> 00:01:53,960 Speaker 3: out again for like the billion time, and then it 43 00:01:54,120 --> 00:01:57,840 Speaker 3: came back on mysteriously an hour later, So yeah. 44 00:01:57,480 --> 00:01:58,480 Speaker 1: It's been again. 45 00:01:59,400 --> 00:02:01,840 Speaker 2: And the way that cable I'm actually thinking of switching 46 00:02:01,880 --> 00:02:04,400 Speaker 2: to a fiber network here, because the way cable works 47 00:02:04,480 --> 00:02:06,400 Speaker 2: is you're sharing your connection with a lot of different 48 00:02:06,400 --> 00:02:10,440 Speaker 2: people in your neighborhood, and so when when the network 49 00:02:10,520 --> 00:02:14,360 Speaker 2: is used a lot, you will notice an issue with 50 00:02:14,440 --> 00:02:16,239 Speaker 2: your network when your neighbors are using it a lot, 51 00:02:16,320 --> 00:02:19,560 Speaker 2: versus some of the fiber networks, you know, like the 52 00:02:19,919 --> 00:02:22,000 Speaker 2: old kind of I don't know, the AT and t's 53 00:02:22,040 --> 00:02:24,440 Speaker 2: of the world, the FiOS of the world. Those are 54 00:02:24,480 --> 00:02:27,040 Speaker 2: more of a dedicated line. So whatever speed you have, 55 00:02:27,120 --> 00:02:29,600 Speaker 2: it kind of just works for you. But let's get 56 00:02:29,600 --> 00:02:33,000 Speaker 2: into our first topic of the podcast, which is Zoom. 57 00:02:33,680 --> 00:02:37,200 Speaker 2: Everybody is using Zoom, Megan, did you ever use Zoom 58 00:02:37,240 --> 00:02:38,760 Speaker 2: before the whole Zoom boom? 59 00:02:39,639 --> 00:02:41,600 Speaker 3: No. I had never heard of Zoom before. 60 00:02:42,520 --> 00:02:45,160 Speaker 2: It's interesting because I had used it, you know, once 61 00:02:45,240 --> 00:02:47,760 Speaker 2: in the past. It's always interesting whenever I hear something 62 00:02:48,120 --> 00:02:50,560 Speaker 2: that becomes popular in the tech world. When I go 63 00:02:50,639 --> 00:02:53,080 Speaker 2: to download it on my iPhone and like, I already 64 00:02:53,120 --> 00:02:55,040 Speaker 2: saw that I downloaded it as sometime in the past, 65 00:02:55,080 --> 00:02:59,080 Speaker 2: I'm like, oh, I've already tried the SAP out Like 66 00:02:59,200 --> 00:03:02,519 Speaker 2: House Party was another example when that became popular. Now 67 00:03:02,880 --> 00:03:05,080 Speaker 2: I looked to download it to try it out, and 68 00:03:05,120 --> 00:03:07,880 Speaker 2: I had that little cloud with the arrow pointing down, 69 00:03:07,960 --> 00:03:10,960 Speaker 2: you know, which means you've downloaded this before. 70 00:03:11,040 --> 00:03:12,679 Speaker 1: Yeah, Well, Zoom. 71 00:03:13,320 --> 00:03:16,120 Speaker 2: They're apologizing because we've seen Look, I don't think Zoom 72 00:03:16,200 --> 00:03:18,160 Speaker 2: is a bad company. I know they've gotten just kind 73 00:03:18,200 --> 00:03:20,920 Speaker 2: of torn up in the press because there's been so 74 00:03:21,040 --> 00:03:24,600 Speaker 2: many issues with Zoom, but the reality is this company 75 00:03:24,600 --> 00:03:26,200 Speaker 2: and they put out a blog post that said, hey, 76 00:03:26,200 --> 00:03:28,440 Speaker 2: look we didn't anticipate this either. 77 00:03:28,560 --> 00:03:31,000 Speaker 1: We were built as a corporate product. 78 00:03:31,760 --> 00:03:34,560 Speaker 2: We went from ten million video calls a day to 79 00:03:34,680 --> 00:03:37,800 Speaker 2: two hundred million participants a day. 80 00:03:38,280 --> 00:03:38,880 Speaker 1: That's a lot. 81 00:03:40,800 --> 00:03:44,080 Speaker 2: They say that it was built for large companies, which 82 00:03:44,120 --> 00:03:47,720 Speaker 2: means there is an IT department behind them, which means 83 00:03:47,760 --> 00:03:50,840 Speaker 2: when Zoom gets installed in your computer, the IT department 84 00:03:50,880 --> 00:03:54,040 Speaker 2: goes through and kind of figures out all the options 85 00:03:54,080 --> 00:03:56,960 Speaker 2: that work for your company and the privacy options. So 86 00:03:57,200 --> 00:03:59,160 Speaker 2: they didn't know that people were going to be having 87 00:03:59,240 --> 00:04:02,040 Speaker 2: virtual happy here and talking to their friends and doing 88 00:04:02,040 --> 00:04:07,480 Speaker 2: presentations and learning from school. So the amount of change 89 00:04:07,600 --> 00:04:10,200 Speaker 2: in just a couple of weeks with Zoom has been astronomical. 90 00:04:10,640 --> 00:04:14,280 Speaker 2: Zoom's purpose at this point is to really capitalize on 91 00:04:14,320 --> 00:04:16,000 Speaker 2: whatever they can, because they don't want to just be 92 00:04:16,040 --> 00:04:18,279 Speaker 2: a one trick pony that people use during this time 93 00:04:18,320 --> 00:04:22,359 Speaker 2: and then forget about right right right, And to me, 94 00:04:22,440 --> 00:04:25,480 Speaker 2: the beauty of Zoom is now it's become a proprietary 95 00:04:25,480 --> 00:04:28,719 Speaker 2: eponym where you say Hey, you want to get on 96 00:04:28,800 --> 00:04:30,799 Speaker 2: Zoom and you don't have to explain what that means 97 00:04:30,839 --> 00:04:32,920 Speaker 2: to people. You don't have to say, oh, download this 98 00:04:33,040 --> 00:04:34,680 Speaker 2: app and sign app. 99 00:04:34,400 --> 00:04:37,200 Speaker 1: And you literally can. It's so easy to get on 100 00:04:37,240 --> 00:04:37,760 Speaker 1: a Zoom call. 101 00:04:37,800 --> 00:04:40,359 Speaker 2: My five year old can do it. 102 00:04:40,360 --> 00:04:43,200 Speaker 3: It's amazing, Like it's just so simple. 103 00:04:43,920 --> 00:04:46,960 Speaker 2: So they've also had zoom bombers, which these are people 104 00:04:47,000 --> 00:04:51,080 Speaker 2: crashing Zoom calls. So long story short, Zoom says they 105 00:04:51,080 --> 00:04:53,400 Speaker 2: are going to try to do better. Are they are 106 00:04:53,560 --> 00:04:55,680 Speaker 2: rolling with the punches and trying to figure out how 107 00:04:55,680 --> 00:04:59,080 Speaker 2: they can improve their app. It's not like they, you know, 108 00:04:59,120 --> 00:05:01,400 Speaker 2: had any heads up on this thing. So they said 109 00:05:01,440 --> 00:05:04,520 Speaker 2: for the next ninety days, they're shifting everything except working 110 00:05:04,680 --> 00:05:09,039 Speaker 2: on trust, safety and privacy issues. So that's number one. 111 00:05:10,120 --> 00:05:12,360 Speaker 2: They are going to test their program to make sure 112 00:05:12,360 --> 00:05:15,320 Speaker 2: that they can, you know, make sure that people can't 113 00:05:15,360 --> 00:05:17,120 Speaker 2: break into it as much like they want to make 114 00:05:17,160 --> 00:05:19,279 Speaker 2: sure everything is solid, and they also want to make 115 00:05:19,320 --> 00:05:21,280 Speaker 2: sure it's a little bit easier for consumers to use 116 00:05:21,320 --> 00:05:24,920 Speaker 2: as well. They've got all kinds of webinars and instructions 117 00:05:24,960 --> 00:05:27,120 Speaker 2: and all kinds of things to make it a little 118 00:05:27,120 --> 00:05:29,920 Speaker 2: bit easier. And I understand that because the FBI came 119 00:05:29,920 --> 00:05:32,000 Speaker 2: out the big warning about Zoom, and I'm just going 120 00:05:32,040 --> 00:05:33,800 Speaker 2: to go through some of their tips, which are really good. 121 00:05:33,839 --> 00:05:36,159 Speaker 2: We did a Zoom story and I gave some of 122 00:05:36,200 --> 00:05:39,000 Speaker 2: my tips there. The FBI tips kind of echo what 123 00:05:39,120 --> 00:05:42,760 Speaker 2: I mentioned. So number one, don't make your meetings or 124 00:05:42,800 --> 00:05:46,400 Speaker 2: classrooms public. That's that's like number one, make a private 125 00:05:46,480 --> 00:05:48,760 Speaker 2: conversation that way nobody can hop in. 126 00:05:49,640 --> 00:05:51,360 Speaker 1: Don't post a link to one. 127 00:05:51,200 --> 00:05:54,880 Speaker 2: Of your meetings on social media or in a public place. 128 00:05:55,320 --> 00:05:56,200 Speaker 1: I made that mistake. 129 00:05:56,240 --> 00:05:58,880 Speaker 2: I told you this, Megan, and oh my gosh, within 130 00:05:58,920 --> 00:06:01,520 Speaker 2: a second, I had, you know, thirty people in there 131 00:06:01,560 --> 00:06:03,919 Speaker 2: and they were just doing the craziest things I've ever seen. 132 00:06:04,520 --> 00:06:07,200 Speaker 1: I was like, it was scary. Can I believe? Yeah? 133 00:06:08,920 --> 00:06:11,479 Speaker 2: Manage your screen sharing options. So in Zoom, you want 134 00:06:11,480 --> 00:06:14,839 Speaker 2: to change your screen sharing to host only, and you 135 00:06:14,880 --> 00:06:17,440 Speaker 2: want to make sure that you're running the most updated 136 00:06:17,720 --> 00:06:20,520 Speaker 2: software on Zoom so that you have access to all 137 00:06:20,600 --> 00:06:22,159 Speaker 2: of the things you need. 138 00:06:22,240 --> 00:06:25,520 Speaker 3: So, so, do you need to have a quick question 139 00:06:25,560 --> 00:06:27,640 Speaker 3: about Zoom? Do you see to have the app on 140 00:06:27,680 --> 00:06:30,200 Speaker 3: your phone? If someone sends you a link to your phone, 141 00:06:30,279 --> 00:06:32,800 Speaker 3: does it automatically open or you have to have. 142 00:06:32,720 --> 00:06:35,240 Speaker 2: The app on the phone. On the phone, you have 143 00:06:35,320 --> 00:06:36,720 Speaker 2: to have the app. You can't do it in the 144 00:06:36,760 --> 00:06:39,480 Speaker 2: web browser on the phone, but on your computer. And 145 00:06:39,520 --> 00:06:40,960 Speaker 2: this is one of the things I take a little 146 00:06:41,000 --> 00:06:43,760 Speaker 2: bit of a problem with, Like Zoom basically runs in 147 00:06:43,800 --> 00:06:45,800 Speaker 2: the web browser one hundred percent, but they try to 148 00:06:45,839 --> 00:06:47,120 Speaker 2: force you to use the app. 149 00:06:47,520 --> 00:06:49,240 Speaker 1: You can literally. 150 00:06:48,839 --> 00:06:52,920 Speaker 2: If you go to Zoom dot us and let's say Megan, 151 00:06:52,960 --> 00:06:55,919 Speaker 2: you start a Zoom on your computer, you just go 152 00:06:56,040 --> 00:06:59,320 Speaker 2: to join a meeting on the laptop and you type 153 00:06:59,360 --> 00:07:01,919 Speaker 2: in the meeting I D and next thing you know, 154 00:07:01,960 --> 00:07:03,880 Speaker 2: you'll be joined up. But they try to make you 155 00:07:03,920 --> 00:07:06,479 Speaker 2: open the app and so you and some people have 156 00:07:06,520 --> 00:07:09,040 Speaker 2: come out with extensions for Chrome that will force it 157 00:07:09,080 --> 00:07:11,720 Speaker 2: to just open it in the browser because the browser 158 00:07:11,800 --> 00:07:13,560 Speaker 2: is kind of safer, you know, because it's not you're 159 00:07:13,560 --> 00:07:16,600 Speaker 2: not downloading software to your computer, so but on your 160 00:07:16,640 --> 00:07:18,360 Speaker 2: phone you do need the software. 161 00:07:18,320 --> 00:07:20,080 Speaker 1: So okay, But that's. 162 00:07:19,880 --> 00:07:22,360 Speaker 2: That's also the beauty of the simplicity is that you know, 163 00:07:22,400 --> 00:07:24,440 Speaker 2: you can, I can, I can text you a link 164 00:07:24,480 --> 00:07:27,160 Speaker 2: to it of meeting and next thing, no, you're on 165 00:07:27,280 --> 00:07:27,760 Speaker 2: on your phone. 166 00:07:27,800 --> 00:07:29,720 Speaker 1: I mean, it's really amazing how easy. 167 00:07:29,480 --> 00:07:31,160 Speaker 3: To make so simple. 168 00:07:31,800 --> 00:07:32,800 Speaker 1: All right, First, question. 169 00:07:33,440 --> 00:07:37,520 Speaker 3: Yes. Our first question comes from Debbie. It has to 170 00:07:37,560 --> 00:07:41,520 Speaker 3: do with Zoom. I'm using Zoom to interact with a 171 00:07:41,600 --> 00:07:46,040 Speaker 3: death population. It keeps freezing or several windows go blank. 172 00:07:46,480 --> 00:07:48,440 Speaker 3: It is a problem when you are depending on the 173 00:07:48,520 --> 00:07:53,080 Speaker 3: image to convey the message, asl is a visual language. 174 00:07:53,400 --> 00:07:56,440 Speaker 3: What can I do to help make Zoom death friendly. 175 00:07:57,840 --> 00:08:00,840 Speaker 2: Well, I think she's saying that it kind of flickers 176 00:08:00,840 --> 00:08:03,679 Speaker 2: in and out. I don't think that that's any problem 177 00:08:03,680 --> 00:08:06,400 Speaker 2: that she has personally with her computer or her setup. 178 00:08:06,680 --> 00:08:08,600 Speaker 1: I think that's just Zoom in general. 179 00:08:08,680 --> 00:08:12,240 Speaker 2: Like I said, they've been experiencing such a large amount 180 00:08:12,280 --> 00:08:15,840 Speaker 2: of people on this platform, and I think for all 181 00:08:15,880 --> 00:08:17,800 Speaker 2: said and done, they've held up pretty well, like you 182 00:08:17,960 --> 00:08:21,680 Speaker 2: hadn't been like a major Zoom outage. But with that said, 183 00:08:21,720 --> 00:08:24,080 Speaker 2: when I am on zoom A, the video quality is 184 00:08:24,120 --> 00:08:29,040 Speaker 2: not that great. And b I do notice that it 185 00:08:29,080 --> 00:08:33,800 Speaker 2: does say your internet connection is unstable, when yeah, I'm 186 00:08:33,800 --> 00:08:35,719 Speaker 2: not really sure it is. I think that's just their 187 00:08:35,760 --> 00:08:38,560 Speaker 2: way of saying like something's wrong right now. So I 188 00:08:38,600 --> 00:08:41,480 Speaker 2: think that's what's happening with her. I don't really think 189 00:08:41,480 --> 00:08:43,280 Speaker 2: there's much she can do. You can try a different 190 00:08:43,320 --> 00:08:48,560 Speaker 2: program and see if that works. But also it depends 191 00:08:48,559 --> 00:08:51,319 Speaker 2: how you're Yeah, I mean it's really like there's also yeah, 192 00:08:51,559 --> 00:08:52,320 Speaker 2: I would just try it. 193 00:08:53,559 --> 00:08:57,679 Speaker 3: Yeah, aren't the settings on Zoom set to like low? 194 00:08:58,280 --> 00:09:02,080 Speaker 3: Like can you make the your quality better? Want and 195 00:09:02,120 --> 00:09:03,880 Speaker 3: like use more battery on your computer? 196 00:09:04,160 --> 00:09:06,680 Speaker 2: You can, and you can go into your settings because 197 00:09:06,880 --> 00:09:09,160 Speaker 2: HD is not enabled by default. But if she's having 198 00:09:09,200 --> 00:09:12,240 Speaker 2: trouble with it in non HD, then I assume maybe 199 00:09:12,280 --> 00:09:14,199 Speaker 2: with HD it might even be more trouble. But I'm 200 00:09:14,200 --> 00:09:16,120 Speaker 2: not sure. I mean, it really comes down to the 201 00:09:16,120 --> 00:09:19,560 Speaker 2: fact that I think that she It's just one of 202 00:09:19,559 --> 00:09:22,400 Speaker 2: these things where this is not a perfect system. Zoom 203 00:09:22,520 --> 00:09:24,480 Speaker 2: is not you know, you're not even paying for it 204 00:09:24,520 --> 00:09:27,080 Speaker 2: most of the time, so you'll have to understand there 205 00:09:27,120 --> 00:09:30,200 Speaker 2: are going to be some limitations to it. But this 206 00:09:30,440 --> 00:09:33,920 Speaker 2: next story may actually help because Facebook is seeing an 207 00:09:33,920 --> 00:09:37,560 Speaker 2: opportunity here to kind of swoop in and grab some 208 00:09:37,600 --> 00:09:40,280 Speaker 2: of the people that are getting frustrated with Zoom, and 209 00:09:40,320 --> 00:09:45,120 Speaker 2: they have released new desktop apps for Facebook Messenger. And 210 00:09:45,840 --> 00:09:48,960 Speaker 2: Facebook Messenger has been around forever. There's been video chat 211 00:09:49,000 --> 00:09:51,679 Speaker 2: inside Facebook Messenger for a long time, but now they 212 00:09:51,720 --> 00:09:55,600 Speaker 2: released a Messenger app for mac Os and Windows, and 213 00:09:55,960 --> 00:09:57,640 Speaker 2: it's totally free. 214 00:09:57,920 --> 00:09:58,959 Speaker 1: And the cool thing. 215 00:09:59,559 --> 00:10:03,760 Speaker 2: About Facebook Messenger versus Zoom for your video calls is twofold. 216 00:10:03,840 --> 00:10:08,240 Speaker 2: Number one, the calls are unlimited, so you don't have 217 00:10:08,320 --> 00:10:11,680 Speaker 2: to worry about that forty minute limit on Zoom, which 218 00:10:11,720 --> 00:10:14,600 Speaker 2: is cool. The second thing, and I actually don't see 219 00:10:14,640 --> 00:10:18,640 Speaker 2: this as a very big advantage anymore, is that everyone's 220 00:10:18,679 --> 00:10:20,960 Speaker 2: on Facebook, so that you don't have to sign up 221 00:10:21,000 --> 00:10:21,640 Speaker 2: for a new account. 222 00:10:21,640 --> 00:10:22,559 Speaker 1: You're already on Facebook. 223 00:10:22,600 --> 00:10:24,240 Speaker 2: So if you download Messenger, you just log in with 224 00:10:24,280 --> 00:10:27,000 Speaker 2: your Facebook account and boom, you can find your friends 225 00:10:27,120 --> 00:10:30,480 Speaker 2: very easily. But the thing about Zoom is it got 226 00:10:30,520 --> 00:10:33,280 Speaker 2: so popular so fast that now pretty much everyone is 227 00:10:33,320 --> 00:10:36,800 Speaker 2: on Zoom, and so that's not really an advantage anymore 228 00:10:36,800 --> 00:10:40,360 Speaker 2: for Facebook. But at the same time, this may be 229 00:10:40,760 --> 00:10:43,480 Speaker 2: a higher quality video experience. I don't know, it's been 230 00:10:43,520 --> 00:10:47,240 Speaker 2: a while since I used Facebook Messenger. I did install 231 00:10:47,240 --> 00:10:49,560 Speaker 2: this on my computer and I like it. But the 232 00:10:49,640 --> 00:10:52,319 Speaker 2: problem is you get fatigue from this stuff. How many 233 00:10:52,360 --> 00:10:54,000 Speaker 2: times are you going to tell your friends a different 234 00:10:54,040 --> 00:10:56,720 Speaker 2: way to connect, you know, with my family, particularly, you know, 235 00:10:56,960 --> 00:10:59,480 Speaker 2: I told them all, hey, download Google Duo, and then 236 00:10:59,480 --> 00:11:01,280 Speaker 2: we went to Zoo, and I can't tell them, hey, 237 00:11:01,280 --> 00:11:03,640 Speaker 2: now let's try a Facebook Messenger again. 238 00:11:03,440 --> 00:11:04,240 Speaker 1: They kill me. 239 00:11:05,400 --> 00:11:06,840 Speaker 3: Yeah, everyone gets annoyed. 240 00:11:07,240 --> 00:11:07,720 Speaker 1: Yeah. 241 00:11:07,880 --> 00:11:12,200 Speaker 3: But I use house Party the other day with for 242 00:11:12,559 --> 00:11:16,120 Speaker 3: a segment that we're doing and it worked really great too, 243 00:11:16,360 --> 00:11:18,720 Speaker 3: and it's fun, like you can play games and stuff. 244 00:11:18,760 --> 00:11:23,640 Speaker 1: So that was fun. How was the video quality, Well, it. 245 00:11:24,240 --> 00:11:29,240 Speaker 3: Was kind of blurry, but it still worked, like I could, 246 00:11:29,400 --> 00:11:32,760 Speaker 3: you know understand everyone, It wasn't like completely laggy. 247 00:11:33,800 --> 00:11:36,640 Speaker 2: I think when we get that like crystal clear video 248 00:11:36,960 --> 00:11:41,600 Speaker 2: and audio through these services, that's going to be pretty amazing, 249 00:11:41,800 --> 00:11:44,439 Speaker 2: because that's really the missing piece here. I mean, we've 250 00:11:44,480 --> 00:11:48,000 Speaker 2: seen so many people go remote in this stay at 251 00:11:48,000 --> 00:11:51,839 Speaker 2: home thing, but the video quality and the audio quality 252 00:11:51,880 --> 00:11:54,520 Speaker 2: is still just not there. It's it's still it's better 253 00:11:54,520 --> 00:11:57,280 Speaker 2: than it ever has been, but it's still not like, wow, 254 00:11:57,320 --> 00:11:59,920 Speaker 2: you're right there in the room with me even now 255 00:12:00,200 --> 00:12:02,640 Speaker 2: we talk. I mean we're using FaceTime audio to connect 256 00:12:02,640 --> 00:12:04,760 Speaker 2: and it's just I could tell it's not that good. 257 00:12:05,080 --> 00:12:07,240 Speaker 2: And so when you do get a good connection, and 258 00:12:07,360 --> 00:12:09,760 Speaker 2: especially when it's crystal clear, I think that's kind of 259 00:12:09,840 --> 00:12:13,040 Speaker 2: like the last that's going to be amazing when that happens. 260 00:12:13,559 --> 00:12:17,199 Speaker 3: So is that like what five G hopes to accomplish? 261 00:12:17,280 --> 00:12:18,920 Speaker 1: I think so I think better bandwidth. 262 00:12:19,000 --> 00:12:22,359 Speaker 2: I also think the problem with most of these services 263 00:12:22,600 --> 00:12:26,360 Speaker 2: is that they were engineered with imagining that people don't 264 00:12:26,360 --> 00:12:29,280 Speaker 2: have a very good connection, so they never really had 265 00:12:29,320 --> 00:12:32,320 Speaker 2: to worry about They were really more worried about making 266 00:12:32,360 --> 00:12:37,000 Speaker 2: it a consistent connection across a variety of devices and speed, 267 00:12:37,320 --> 00:12:39,160 Speaker 2: and I think, you know, they had to take into 268 00:12:39,840 --> 00:12:42,760 Speaker 2: consideration that some people have really slow internet speeds and 269 00:12:42,800 --> 00:12:45,600 Speaker 2: some have really fast so I think they tweaked that 270 00:12:45,720 --> 00:12:46,720 Speaker 2: technology first. 271 00:12:46,760 --> 00:12:47,400 Speaker 1: I think the. 272 00:12:47,280 --> 00:12:51,240 Speaker 2: Next kind of wave will be who can have the 273 00:12:51,360 --> 00:12:54,320 Speaker 2: highest quality video and audio chat? 274 00:12:55,640 --> 00:12:59,960 Speaker 3: Yeah, all right, you're up, all right? This next ques 275 00:13:00,200 --> 00:13:04,520 Speaker 3: incomes from Lori. Hello, Rich, hope you and your family 276 00:13:04,559 --> 00:13:08,160 Speaker 3: are well. How do I transfer my Dropox photos to 277 00:13:08,360 --> 00:13:09,880 Speaker 3: Amazon Photos? 278 00:13:10,200 --> 00:13:14,720 Speaker 2: M So she's ditching Dropbox for Amazon, and why not? 279 00:13:14,920 --> 00:13:20,480 Speaker 2: You get free unlimited photo storage with your Amazon Prime membership, 280 00:13:21,000 --> 00:13:24,480 Speaker 2: and Dropbox is going to charge you after a certain 281 00:13:24,520 --> 00:13:25,960 Speaker 2: amount of uploads, so why not? 282 00:13:26,480 --> 00:13:26,760 Speaker 1: Now. 283 00:13:27,120 --> 00:13:28,400 Speaker 2: The only thing you have to keep in mind, and 284 00:13:28,440 --> 00:13:32,320 Speaker 2: this is why I haven't really migrated over to Amazon, 285 00:13:33,360 --> 00:13:35,319 Speaker 2: is that if you ever give up your Prime membership, 286 00:13:35,520 --> 00:13:37,440 Speaker 2: you better get those pictures out of there pretty quick, 287 00:13:37,440 --> 00:13:39,319 Speaker 2: otherwise you're looking at I think it's sixty bucks a 288 00:13:39,440 --> 00:13:43,200 Speaker 2: year for the service, wow, which actually is cheaper than 289 00:13:43,200 --> 00:13:45,000 Speaker 2: what I pay. I pay ten dollars a month for 290 00:13:45,040 --> 00:13:48,240 Speaker 2: Google Drive for all my photos. But anyway, so what 291 00:13:48,320 --> 00:13:50,360 Speaker 2: you need to do if you've got them on Dropbox, 292 00:13:50,360 --> 00:13:52,840 Speaker 2: So there's two things. If they're all on Dropbox but 293 00:13:52,920 --> 00:13:56,600 Speaker 2: also on your computer, because Dropbox can sync in different ways. 294 00:13:56,840 --> 00:13:58,000 Speaker 1: Like let's say you. 295 00:13:57,920 --> 00:13:59,520 Speaker 2: Have a whole bunch of stuff on Dropbox, but you 296 00:13:59,559 --> 00:14:01,760 Speaker 2: only have one file that you actually are one folder 297 00:14:01,760 --> 00:14:05,240 Speaker 2: that you actually want physically sync to your computer. Sometimes 298 00:14:05,280 --> 00:14:07,400 Speaker 2: people do that to save space, like they'll keep stuff 299 00:14:07,400 --> 00:14:09,400 Speaker 2: in the cloud, but they'll say, okay, anything in this folder, 300 00:14:09,480 --> 00:14:11,800 Speaker 2: actually keep a copy of it on my desktop. So 301 00:14:11,840 --> 00:14:13,800 Speaker 2: you need to figure out do you have all your 302 00:14:13,880 --> 00:14:17,080 Speaker 2: pictures on your computer or are they actually only in 303 00:14:17,120 --> 00:14:19,880 Speaker 2: the Dropbox cloud. If they're only in the Dropbox cloud, 304 00:14:20,200 --> 00:14:22,840 Speaker 2: you need to start by making sure you sync everything 305 00:14:22,920 --> 00:14:26,040 Speaker 2: to your computer so a physical copy of your photo 306 00:14:26,360 --> 00:14:29,320 Speaker 2: is residing on your computer's hard drive and not just 307 00:14:29,360 --> 00:14:33,560 Speaker 2: in the Dropbox cloud. Now, that can cause some problems 308 00:14:33,600 --> 00:14:37,440 Speaker 2: because not everyone's laptop drive might be able to accommodate 309 00:14:37,520 --> 00:14:39,360 Speaker 2: all of your photo collection. And that's why a lot 310 00:14:39,360 --> 00:14:41,240 Speaker 2: of people went to the cloud because they don't want 311 00:14:41,240 --> 00:14:43,400 Speaker 2: to deal with all the storage being taken up on 312 00:14:43,440 --> 00:14:44,040 Speaker 2: their laptop. 313 00:14:45,680 --> 00:14:46,600 Speaker 1: So that's number one. 314 00:14:46,800 --> 00:14:49,160 Speaker 2: Number two, all you do is go to Amazon the 315 00:14:49,160 --> 00:14:53,800 Speaker 2: photos website and let me see what that is, Amazon Photos. 316 00:14:55,040 --> 00:14:57,800 Speaker 2: It's actually kind of funny. It's Amazon dot Com slash 317 00:14:57,920 --> 00:15:02,360 Speaker 2: Amazon dash Photos and there is a desktop app. So 318 00:15:02,480 --> 00:15:05,360 Speaker 2: once you download the desktop app, you would point it 319 00:15:05,400 --> 00:15:08,320 Speaker 2: to the folder where all of your photos are stored 320 00:15:08,360 --> 00:15:11,360 Speaker 2: in on your hard drive and let it go to town. 321 00:15:11,400 --> 00:15:14,280 Speaker 2: It's probably gonna take a while for that to upload, 322 00:15:14,680 --> 00:15:16,400 Speaker 2: depending on how many pictures you have. 323 00:15:16,880 --> 00:15:18,480 Speaker 1: Did that all make sense, Megan? 324 00:15:19,840 --> 00:15:23,240 Speaker 3: Yeah, I think so. I do feel like I need 325 00:15:23,280 --> 00:15:27,360 Speaker 3: to start using the Amazon because that's a great way 326 00:15:27,400 --> 00:15:29,200 Speaker 3: to just you know, stack up your photos. 327 00:15:29,280 --> 00:15:29,600 Speaker 1: Yeah, and. 328 00:15:31,120 --> 00:15:35,960 Speaker 2: It's full resolution, which is different. Google Photos is unlimited free, 329 00:15:36,280 --> 00:15:39,760 Speaker 2: but it's not at the full resolution. So if your 330 00:15:39,760 --> 00:15:42,960 Speaker 2: photos are over a certain megapixel and I believe it's 331 00:15:43,160 --> 00:15:47,360 Speaker 2: twelve or sixteen, I can't remember, but it will upload 332 00:15:47,400 --> 00:15:50,440 Speaker 2: at what's called a high quality version. Now, for ninety 333 00:15:50,480 --> 00:15:52,960 Speaker 2: nine point nine percent of people, that's gonna be just fine, 334 00:15:53,080 --> 00:15:55,880 Speaker 2: But for me, I just I can't deal with the 335 00:15:55,920 --> 00:15:59,080 Speaker 2: idea of not having my original pictures, Like, I don't 336 00:15:59,080 --> 00:16:02,600 Speaker 2: want any algorithm to compress my pictures. So that's why 337 00:16:02,600 --> 00:16:04,800 Speaker 2: I pay the ten dollars a month, and that's why 338 00:16:04,840 --> 00:16:07,520 Speaker 2: the Amazon One, if you're already paying for Prime, is 339 00:16:07,600 --> 00:16:09,800 Speaker 2: kind of nice because it is unlimited. 340 00:16:09,280 --> 00:16:10,840 Speaker 1: Full resolution photo storage. 341 00:16:10,960 --> 00:16:13,680 Speaker 2: But Amazon knows, they're very smart. They know that the 342 00:16:13,680 --> 00:16:16,200 Speaker 2: more pictures you have in there, the more you're going 343 00:16:16,240 --> 00:16:19,480 Speaker 2: to be renewing that Amazon Prime membership every year because 344 00:16:19,520 --> 00:16:20,720 Speaker 2: you don't want to lose your pictures. 345 00:16:22,640 --> 00:16:23,160 Speaker 1: This is fun. 346 00:16:23,160 --> 00:16:25,400 Speaker 2: Did you see the story Megan of the guy who 347 00:16:25,480 --> 00:16:29,600 Speaker 2: turned himself into a potato head by accident on Zoom? 348 00:16:30,800 --> 00:16:31,040 Speaker 4: Yeah? 349 00:16:31,160 --> 00:16:31,720 Speaker 3: I saw that. 350 00:16:31,960 --> 00:16:36,120 Speaker 2: Okay, so I saw that story. It keeps percolating on 351 00:16:36,160 --> 00:16:40,040 Speaker 2: the news, and I downloaded an app called snap Camera 352 00:16:40,160 --> 00:16:41,200 Speaker 2: to kind of recreate this. 353 00:16:41,480 --> 00:16:43,880 Speaker 1: So that's the story behind it. This guy. I don't 354 00:16:43,880 --> 00:16:45,440 Speaker 1: know if if he did it or if his kids 355 00:16:45,440 --> 00:16:46,280 Speaker 1: did it, whoever did. 356 00:16:46,200 --> 00:16:48,760 Speaker 2: It, But there's an app called snap Camera, and this 357 00:16:48,800 --> 00:16:52,800 Speaker 2: comes from Snapchat and it basically turns you into a 358 00:16:52,840 --> 00:16:54,560 Speaker 2: bunch of funny things, kind of like if I had 359 00:16:54,600 --> 00:16:56,760 Speaker 2: to give you an example, you know, on Instagram they 360 00:16:56,760 --> 00:16:59,840 Speaker 2: have those filters where you can look a certain way 361 00:16:59,880 --> 00:17:04,920 Speaker 2: or you know whatever. That yes, and I think Snapchat 362 00:17:04,920 --> 00:17:11,320 Speaker 2: started him right, but maybe not right. Well so, so 363 00:17:11,400 --> 00:17:14,920 Speaker 2: Snapchat has a desktop app that does that same thing. 364 00:17:15,320 --> 00:17:16,479 Speaker 1: But here's the magic of it. 365 00:17:16,880 --> 00:17:20,080 Speaker 2: You can once you download this desktop app, you can 366 00:17:20,200 --> 00:17:24,160 Speaker 2: use those same exact filters or lenses as they call them, 367 00:17:24,520 --> 00:17:27,919 Speaker 2: across any of your video chatting apps. So you can 368 00:17:28,000 --> 00:17:30,400 Speaker 2: use it in Zoom, you can use it in Google Hangouts, 369 00:17:30,440 --> 00:17:33,159 Speaker 2: you can use it in Skype. You become your camera 370 00:17:33,240 --> 00:17:36,840 Speaker 2: on your system, becomes the snap camera. It's like another 371 00:17:36,920 --> 00:17:40,639 Speaker 2: input on your system. Now, this is what got this 372 00:17:40,680 --> 00:17:43,200 Speaker 2: guy in trouble is because whoever set this thing up, 373 00:17:43,400 --> 00:17:45,760 Speaker 2: he didn't realize that he could switch cameras back to 374 00:17:45,840 --> 00:17:48,680 Speaker 2: his regular webcam on his laptop and he couldn't figure 375 00:17:48,680 --> 00:17:50,280 Speaker 2: out how to do that apparently. 376 00:17:50,600 --> 00:17:50,840 Speaker 3: So. 377 00:17:52,240 --> 00:17:53,240 Speaker 1: I downloaded this app. 378 00:17:53,280 --> 00:17:55,040 Speaker 2: I'm actually gonna do a little video on how to 379 00:17:55,119 --> 00:17:57,200 Speaker 2: use this app for my social media because I think 380 00:17:57,200 --> 00:18:00,119 Speaker 2: that people are seeing the potato story and I I've 381 00:18:00,119 --> 00:18:01,520 Speaker 2: looked at all the Potato stories and a lot of 382 00:18:01,560 --> 00:18:03,320 Speaker 2: them aren't explaining how to do this and how to 383 00:18:03,520 --> 00:18:04,760 Speaker 2: most importantly turn it off. 384 00:18:04,760 --> 00:18:05,520 Speaker 1: So I'm going to do that. 385 00:18:05,560 --> 00:18:10,400 Speaker 2: But anyway, if you're interested, just google Snap Camera and 386 00:18:10,440 --> 00:18:12,919 Speaker 2: you can download it for your computer and use it 387 00:18:13,400 --> 00:18:16,040 Speaker 2: in Zoom or in any of your other ones. And 388 00:18:16,080 --> 00:18:18,760 Speaker 2: by the way, if you're using it in Zoom, the 389 00:18:18,800 --> 00:18:20,719 Speaker 2: way that you turn it off. I will give you 390 00:18:20,760 --> 00:18:23,240 Speaker 2: this right now because you need to know. This is 391 00:18:23,280 --> 00:18:25,960 Speaker 2: when you're in a meeting, you want to go down 392 00:18:26,200 --> 00:18:29,440 Speaker 2: to where it says stop video, and you press a 393 00:18:29,440 --> 00:18:32,000 Speaker 2: little arrow next to it and it says select a camera, 394 00:18:32,400 --> 00:18:35,359 Speaker 2: and Snap camera will give you the potato head and 395 00:18:35,400 --> 00:18:38,760 Speaker 2: then your FaceTime, HD camera or whatever your webcam is 396 00:18:38,880 --> 00:18:42,240 Speaker 2: on your computer will be back to your normal camera 397 00:18:42,320 --> 00:18:44,600 Speaker 2: that everyone knows and loves. 398 00:18:45,560 --> 00:18:50,800 Speaker 3: All right, Megan, Okay, this next question comes from Tims. 399 00:18:51,320 --> 00:18:53,800 Speaker 3: I was looking to see if you had anything posted 400 00:18:54,480 --> 00:18:59,800 Speaker 3: about recommendations or any success or Is it all scams 401 00:19:00,080 --> 00:19:03,520 Speaker 3: guarding plug in TV antenna products that claim to give 402 00:19:03,520 --> 00:19:06,600 Speaker 3: you instant access to local channels. 403 00:19:06,880 --> 00:19:07,120 Speaker 1: Yeah. 404 00:19:07,760 --> 00:19:10,359 Speaker 2: It's so funny, Megan, because when I get these questions, 405 00:19:10,800 --> 00:19:13,440 Speaker 2: I get them like a lot of them, all at once. 406 00:19:13,760 --> 00:19:18,120 Speaker 2: So clearly someone made an advertisement on Facebook or did 407 00:19:18,119 --> 00:19:20,640 Speaker 2: a big buy on TV, because I got a whole 408 00:19:20,640 --> 00:19:23,080 Speaker 2: bunch of these questions all at once, and these things 409 00:19:23,160 --> 00:19:26,439 Speaker 2: have different names, but the way I understand them is 410 00:19:27,119 --> 00:19:29,280 Speaker 2: they I don't know if they're like they plug into 411 00:19:29,280 --> 00:19:31,720 Speaker 2: the USB on your computer some of them, and then 412 00:19:31,840 --> 00:19:34,880 Speaker 2: other ones just I guess are our little tiny antenna 413 00:19:34,920 --> 00:19:36,520 Speaker 2: that you can plug into the back of your TV. 414 00:19:36,960 --> 00:19:39,800 Speaker 2: But the bottom line is I love that you're trying 415 00:19:39,840 --> 00:19:43,040 Speaker 2: to get over the air reception and people forget that 416 00:19:43,080 --> 00:19:46,080 Speaker 2: you can get that, and it's very good depending on 417 00:19:46,119 --> 00:19:48,479 Speaker 2: where you live. For instance, I have an antenna on 418 00:19:48,520 --> 00:19:50,720 Speaker 2: my home and I get all the channels for free 419 00:19:50,960 --> 00:19:53,200 Speaker 2: that are over the air and they come in perfectly. 420 00:19:54,640 --> 00:19:56,959 Speaker 1: That's amazing, it's great and it's fantastic. 421 00:19:58,600 --> 00:20:00,639 Speaker 2: But the reality is if you you don't want to 422 00:20:00,680 --> 00:20:02,840 Speaker 2: go on your roof and install an antenna, which would 423 00:20:02,840 --> 00:20:03,720 Speaker 2: be the best placement. 424 00:20:03,800 --> 00:20:05,960 Speaker 1: The second thing is just to see. 425 00:20:05,720 --> 00:20:09,920 Speaker 2: If an antenna works in your home. And so I've 426 00:20:09,960 --> 00:20:12,719 Speaker 2: tried different antennas in my office and some of them 427 00:20:12,760 --> 00:20:15,240 Speaker 2: work really really well. And so the two that I 428 00:20:15,280 --> 00:20:20,800 Speaker 2: recommend is from Mohuhu. I like the Leaf, which is 429 00:20:20,800 --> 00:20:23,520 Speaker 2: a really small antenna that it's almost like a piece 430 00:20:23,520 --> 00:20:25,200 Speaker 2: of paper you can put on your wall. Some people 431 00:20:25,240 --> 00:20:28,960 Speaker 2: may have good luck with that. The other one I 432 00:20:29,080 --> 00:20:32,200 Speaker 2: like is the glide, and the glide is more power, 433 00:20:32,480 --> 00:20:34,920 Speaker 2: is more powerful, but it will help you get. 434 00:20:34,720 --> 00:20:36,120 Speaker 1: Some channels that are more further out. 435 00:20:36,200 --> 00:20:38,080 Speaker 2: Here's the thing, and right now, this is a bad 436 00:20:38,119 --> 00:20:40,800 Speaker 2: example because it's really tough to get stuff on Amazon 437 00:20:40,880 --> 00:20:43,439 Speaker 2: right now. But in normal times, if you order one 438 00:20:43,440 --> 00:20:45,800 Speaker 2: of these on Amazon, just try it out, try it 439 00:20:45,800 --> 00:20:48,199 Speaker 2: in a couple of different places around your home, and 440 00:20:48,280 --> 00:20:51,480 Speaker 2: if you can get reception perfect, if you can't return 441 00:20:51,560 --> 00:20:54,200 Speaker 2: the thing, I mean, that's you know, no one really 442 00:20:54,240 --> 00:20:55,919 Speaker 2: knows what the reception is going to be like at 443 00:20:55,960 --> 00:20:58,360 Speaker 2: your house until you put up an antenna because there's 444 00:20:58,400 --> 00:20:59,880 Speaker 2: just too many variables. 445 00:21:00,920 --> 00:21:02,840 Speaker 3: I think that's really smart and I feel like right 446 00:21:02,880 --> 00:21:06,080 Speaker 3: now also people might be thinking, like, you know, I'm 447 00:21:06,119 --> 00:21:08,320 Speaker 3: going to cancel my cable. Like if people need to 448 00:21:08,359 --> 00:21:10,600 Speaker 3: save up money or they need extra money, they might 449 00:21:10,600 --> 00:21:13,800 Speaker 3: be canceling. Like I feel like entertainment's the first to go, and. 450 00:21:13,720 --> 00:21:16,800 Speaker 2: So I I know, but I feel like I feel 451 00:21:16,800 --> 00:21:18,959 Speaker 2: like my entertainment is the first that I want to 452 00:21:19,000 --> 00:21:22,600 Speaker 2: spend more on because I subscribed. I think I mentioned this, 453 00:21:22,640 --> 00:21:25,439 Speaker 2: but I subscribe to Hulu and HBO. Of course I 454 00:21:25,440 --> 00:21:28,000 Speaker 2: got the bills for those I saw. My credit card 455 00:21:28,080 --> 00:21:30,000 Speaker 2: was charged, and I was like, oh, it's like fifteen 456 00:21:30,040 --> 00:21:32,480 Speaker 2: bucks for HBO, twelve for Hulu. 457 00:21:32,680 --> 00:21:35,240 Speaker 1: I mean that's a lot for you know, just maybe. 458 00:21:35,720 --> 00:21:39,040 Speaker 3: Maybe he's choosing I mean, I don't know, someone might 459 00:21:39,119 --> 00:21:42,680 Speaker 3: choose internet over cable, you know, just like having Wi 460 00:21:42,720 --> 00:21:43,880 Speaker 3: Fi and just paying for Wi Fi. 461 00:21:43,960 --> 00:21:46,399 Speaker 2: And yeah, and the reality is you can get a 462 00:21:46,440 --> 00:21:49,280 Speaker 2: lot of stuff for free nowadays. And in fact, a 463 00:21:49,320 --> 00:21:52,320 Speaker 2: lot of these companies that offer paid stuff are offering 464 00:21:52,560 --> 00:21:55,199 Speaker 2: free areas where you can watch stuff, like I know 465 00:21:55,320 --> 00:21:58,520 Speaker 2: Roku that's a huge popular feature on them. It's called 466 00:21:58,520 --> 00:22:02,080 Speaker 2: like I think it's Roku, the Roku channel. And then 467 00:22:02,200 --> 00:22:05,520 Speaker 2: I know Pluto TV is really popular. Two b t 468 00:22:05,680 --> 00:22:09,440 Speaker 2: Ubi is really popular, and there's a there's a bunch 469 00:22:09,480 --> 00:22:14,000 Speaker 2: of them that all have stuff now don't forget their 470 00:22:14,480 --> 00:22:17,600 Speaker 2: their ads supported. You know, there's Voodoo, there's Crackle. 471 00:22:18,119 --> 00:22:19,000 Speaker 1: There's a lot of these. 472 00:22:19,160 --> 00:22:21,159 Speaker 2: I think Netflix is the only one that doesn't have 473 00:22:21,240 --> 00:22:24,920 Speaker 2: any free things to watch, except I do know Netflix 474 00:22:24,960 --> 00:22:27,280 Speaker 2: did have that one movie that All the Boys or 475 00:22:27,280 --> 00:22:28,000 Speaker 2: whatever it was called. 476 00:22:28,000 --> 00:22:31,320 Speaker 3: Remember that movie the Yeah to All the Boys I 477 00:22:31,560 --> 00:22:32,280 Speaker 3: loved before. 478 00:22:32,359 --> 00:22:34,760 Speaker 2: Yeah, I think I think they gave that out for free, 479 00:22:34,760 --> 00:22:37,000 Speaker 2: whereas anyone can watch that I think that was like 480 00:22:37,040 --> 00:22:38,920 Speaker 2: one of their things, but I think we're gonna see 481 00:22:38,920 --> 00:22:41,480 Speaker 2: that a lot more because something like a Disney Plus. 482 00:22:41,920 --> 00:22:43,840 Speaker 2: It's kind of it's tricky for them because you know 483 00:22:43,880 --> 00:22:46,240 Speaker 2: you're gonna get a lot of stuff. But imagine how 484 00:22:46,240 --> 00:22:48,400 Speaker 2: many more people would download the app if they knew 485 00:22:48,400 --> 00:22:51,120 Speaker 2: they can get a couple of things for free on there, right. 486 00:22:51,560 --> 00:22:54,760 Speaker 3: Right, Yeah, that's true. Or they could put ads on 487 00:22:54,800 --> 00:22:56,280 Speaker 3: it and they get. 488 00:22:56,320 --> 00:22:59,639 Speaker 1: Free And I know that, I know that. 489 00:23:00,119 --> 00:23:02,560 Speaker 2: What's the other app that does this? Apple TV Plus. 490 00:23:03,040 --> 00:23:05,520 Speaker 2: They have a lot of stuff for free on their app. 491 00:23:05,600 --> 00:23:07,760 Speaker 2: You can watch like either like the first or second 492 00:23:07,840 --> 00:23:10,720 Speaker 2: episode of things for free, and then of course after that, 493 00:23:10,760 --> 00:23:12,440 Speaker 2: if you get hooked on it, you're gonna have to pay. 494 00:23:12,480 --> 00:23:14,320 Speaker 2: But a lot of these things are doing that. But 495 00:23:14,480 --> 00:23:17,680 Speaker 2: a good question about the Antenna's try it out. Speaking 496 00:23:17,720 --> 00:23:22,479 Speaker 2: of Apple and video, this is a first Apple is 497 00:23:22,800 --> 00:23:28,520 Speaker 2: now while Amazon is now actually selling videos through their 498 00:23:28,560 --> 00:23:31,119 Speaker 2: Apple apps. And I know that doesn't sound like a 499 00:23:31,119 --> 00:23:33,280 Speaker 2: big deal if you're on an Android device because everything 500 00:23:33,320 --> 00:23:36,240 Speaker 2: sort of works the same, but on Apple devices it's 501 00:23:36,240 --> 00:23:39,600 Speaker 2: been really tricky for digital purchases in the past, including 502 00:23:40,040 --> 00:23:42,439 Speaker 2: things like if you're on Amazon Prime Video, and you 503 00:23:42,440 --> 00:23:44,840 Speaker 2: wanted to rent a movie because that's your primary way 504 00:23:44,840 --> 00:23:48,000 Speaker 2: of watching things, you weren't able to do that through 505 00:23:48,119 --> 00:23:51,120 Speaker 2: the Amazon app on your phone. And the reason why 506 00:23:51,160 --> 00:23:54,280 Speaker 2: you weren't is not because it was illegal, it's because 507 00:23:54,440 --> 00:23:57,560 Speaker 2: the developers didn't want to put that functionality in. Because 508 00:23:57,960 --> 00:24:01,240 Speaker 2: any purchase that goes through ap Apple, they have to 509 00:24:01,240 --> 00:24:04,960 Speaker 2: give Apple a thirty percent cut of that purchase, and 510 00:24:05,040 --> 00:24:07,080 Speaker 2: so this is pretty typical for apps. If an app 511 00:24:07,160 --> 00:24:10,560 Speaker 2: sells for a dollar, they are giving thirty cents of 512 00:24:10,560 --> 00:24:14,439 Speaker 2: that dollar to Apple. And that's why things like if 513 00:24:14,480 --> 00:24:16,800 Speaker 2: you look at Netflix, you can't really sign up or 514 00:24:16,800 --> 00:24:20,640 Speaker 2: pay for Netflix through Apple. If you download the Netflix 515 00:24:20,680 --> 00:24:22,679 Speaker 2: app on your iPhone, it just says, hey, go to 516 00:24:22,720 --> 00:24:25,679 Speaker 2: Netflix dot com and sign up. There's other apps that 517 00:24:25,720 --> 00:24:28,080 Speaker 2: do that. I think Spotify does that as well. I 518 00:24:28,119 --> 00:24:29,680 Speaker 2: think you used to be able to sign up for 519 00:24:29,760 --> 00:24:32,439 Speaker 2: Spotify through Apple and then they took that functionality away. 520 00:24:32,760 --> 00:24:35,280 Speaker 2: And some of these apps actually charge more if you 521 00:24:35,440 --> 00:24:38,080 Speaker 2: go through the Apple purchase. So it might be eleven 522 00:24:38,160 --> 00:24:41,119 Speaker 2: ninety nine to subscribe to a music service through Apple, 523 00:24:41,560 --> 00:24:43,520 Speaker 2: but then if you go to their actual website, it's 524 00:24:43,520 --> 00:24:46,879 Speaker 2: only nine ninety nine. So again This is a pretty 525 00:24:46,880 --> 00:24:50,720 Speaker 2: big change because now it's kind of breaking down those barriers. 526 00:24:51,040 --> 00:24:53,600 Speaker 2: And I love that Apple and Amazon are doing this, 527 00:24:54,160 --> 00:24:56,080 Speaker 2: I hope. And this was actually something that came up 528 00:24:56,119 --> 00:24:58,960 Speaker 2: when I was selling my book. A lot of people 529 00:24:58,960 --> 00:25:01,440 Speaker 2: would ask me, Hey, Rich, I can't buy your book. 530 00:25:01,480 --> 00:25:04,439 Speaker 2: It says not available for purchase through the Kindle app. 531 00:25:04,720 --> 00:25:07,560 Speaker 2: And how confusing is that to people? They just figured, oh, 532 00:25:07,640 --> 00:25:10,120 Speaker 2: you can't buy this because they don't want to give 533 00:25:10,200 --> 00:25:12,359 Speaker 2: all those books that they sell. Imagine you've got to 534 00:25:12,359 --> 00:25:14,120 Speaker 2: give thirty percent of that to Apple. 535 00:25:16,160 --> 00:25:17,520 Speaker 1: So hopefully that will change too. 536 00:25:17,640 --> 00:25:21,000 Speaker 2: I hope that you can soon buy Kindle books through 537 00:25:21,040 --> 00:25:23,480 Speaker 2: the Kindle app on iPhone That would be pretty amazing, 538 00:25:23,600 --> 00:25:25,560 Speaker 2: or on more importantly. 539 00:25:25,080 --> 00:25:26,240 Speaker 1: The iPad. 540 00:25:28,920 --> 00:25:33,160 Speaker 3: All right, This next question comes from Lisa hi Rich. 541 00:25:33,240 --> 00:25:36,760 Speaker 3: How safe is Google pay now that some are saying 542 00:25:36,800 --> 00:25:42,760 Speaker 3: to use Wait sorry, how safe is Google pay now? 543 00:25:42,840 --> 00:25:46,240 Speaker 3: Some are saying to use it but not to touch 544 00:25:46,359 --> 00:25:49,960 Speaker 3: card keypads or the use of use of tash. I'm 545 00:25:50,000 --> 00:25:51,560 Speaker 3: a little leery of using it. 546 00:25:52,280 --> 00:25:53,040 Speaker 1: Totally safe. 547 00:25:53,080 --> 00:25:57,160 Speaker 2: Google pay, uh is the answer to Apple pay. So 548 00:25:57,680 --> 00:26:01,399 Speaker 2: do use Apple Pay on your iPhone? I do, and 549 00:26:01,480 --> 00:26:05,080 Speaker 2: so I've I've recommended all these mobile wallets for a 550 00:26:05,119 --> 00:26:07,119 Speaker 2: long time, and the reason why I recommend them is 551 00:26:07,160 --> 00:26:10,359 Speaker 2: because they're actually safer than swiping your card. Now, I 552 00:26:10,400 --> 00:26:14,280 Speaker 2: said swiping your card, because now most credit cards have 553 00:26:14,440 --> 00:26:17,280 Speaker 2: a chip in them and debit cards, and so I 554 00:26:17,320 --> 00:26:21,960 Speaker 2: can't really say that tapping your phone is safer than 555 00:26:22,720 --> 00:26:26,800 Speaker 2: actually tapping. Sorry, I can't say that tapping your phone 556 00:26:26,840 --> 00:26:29,240 Speaker 2: is safer than using the chip in your card, because 557 00:26:29,240 --> 00:26:32,000 Speaker 2: they both work in the same way. They both generate 558 00:26:32,119 --> 00:26:35,520 Speaker 2: a one time number that is passed on to the retailer. 559 00:26:35,920 --> 00:26:37,919 Speaker 2: And what that means is, do you remember when that 560 00:26:37,960 --> 00:26:41,720 Speaker 2: big Target hack happened when they all then? 561 00:26:41,920 --> 00:26:43,200 Speaker 1: Do you remember that when. 562 00:26:44,920 --> 00:26:46,159 Speaker 2: Yeah, it was a couple of years ago, it was 563 00:26:46,200 --> 00:26:48,600 Speaker 2: a big deal and it was like, oh my gosh, 564 00:26:48,640 --> 00:26:51,440 Speaker 2: anyone who used their credit card or debit card at Target, 565 00:26:51,520 --> 00:26:54,680 Speaker 2: you you were, you know, at risk because the hackers 566 00:26:54,720 --> 00:26:59,520 Speaker 2: got millions and millions of card numbers. And that was 567 00:26:59,600 --> 00:27:03,160 Speaker 2: back before we had chip cards. Now, when you use 568 00:27:03,160 --> 00:27:05,600 Speaker 2: your chip card at a retailer, and I'm talking when 569 00:27:05,640 --> 00:27:08,960 Speaker 2: you dip instead of swipe, right, only basically the only 570 00:27:08,960 --> 00:27:11,359 Speaker 2: place we finally we swipe anymore is the gas station. 571 00:27:11,760 --> 00:27:14,160 Speaker 1: Otherwise your chip is it's. 572 00:27:14,080 --> 00:27:16,760 Speaker 2: Pretty much how you're paying everywhere else. Now, when you 573 00:27:16,840 --> 00:27:20,080 Speaker 2: dip that chip card, it is transmitting a one time 574 00:27:20,200 --> 00:27:23,159 Speaker 2: card number to the to the merchant. So what that 575 00:27:23,240 --> 00:27:26,800 Speaker 2: means is if a hacker got that number or intercepted it, 576 00:27:26,800 --> 00:27:30,320 Speaker 2: it would not work. It just it just dissipates after 577 00:27:30,359 --> 00:27:33,760 Speaker 2: that one time use. And I guess online we still 578 00:27:33,840 --> 00:27:37,080 Speaker 2: use our credit cards, right, actually typing in the number. 579 00:27:37,800 --> 00:27:40,280 Speaker 2: So yeah, so that's another place. 580 00:27:40,119 --> 00:27:41,160 Speaker 1: Where you are at risk. 581 00:27:41,720 --> 00:27:43,840 Speaker 2: And so if you can use Google Pay online, or 582 00:27:43,880 --> 00:27:46,520 Speaker 2: if you can use one of these third party services. 583 00:27:46,560 --> 00:27:49,080 Speaker 2: I know they've got like Google, what's the other one? 584 00:27:49,119 --> 00:27:51,520 Speaker 2: I think Apple pay works online for a certain number 585 00:27:51,560 --> 00:27:56,480 Speaker 2: of retailers. Anyway, long story short, Yes, this is totally safe. 586 00:27:56,560 --> 00:27:59,720 Speaker 2: It is a better way to pay in general versus swiping, 587 00:28:00,160 --> 00:28:01,960 Speaker 2: but it is kind of the same as dipping your 588 00:28:02,080 --> 00:28:04,720 Speaker 2: chip into or dipping your card into the chip reader. 589 00:28:06,040 --> 00:28:08,240 Speaker 2: But yeah, and it's also much more convenient because I 590 00:28:08,760 --> 00:28:10,199 Speaker 2: thought about this the other day when I was at 591 00:28:10,240 --> 00:28:12,120 Speaker 2: the grocery store checking out and I had to use 592 00:28:12,160 --> 00:28:15,159 Speaker 2: my pin number, and I was like, eh, gross, I 593 00:28:15,160 --> 00:28:18,120 Speaker 2: got to touch this disgusting pin pad after all these 594 00:28:18,800 --> 00:28:22,800 Speaker 2: you know, people have touched it in these COVID times. Yeah, 595 00:28:22,640 --> 00:28:26,080 Speaker 2: so I was thinking it would be cool if the companies, 596 00:28:26,119 --> 00:28:29,320 Speaker 2: like the credit card companies would lift the requirements, like 597 00:28:29,440 --> 00:28:31,920 Speaker 2: right now it's like under like twenty five or fifty dollars. 598 00:28:32,000 --> 00:28:33,879 Speaker 2: You don't have to put your pin number in or 599 00:28:33,880 --> 00:28:36,280 Speaker 2: your uh, you don't have to sign oh whatever. 600 00:28:36,320 --> 00:28:39,040 Speaker 1: Anyway, I don't think that's true. Actually, never mind, I 601 00:28:39,080 --> 00:28:41,719 Speaker 1: think that was I don't scratch that last part. I'm 602 00:28:41,760 --> 00:28:44,640 Speaker 1: not sure that that's still the case. But anyway, good question. 603 00:28:44,720 --> 00:28:48,320 Speaker 3: Interesting. It is interesting because, like I've noticed, because I've 604 00:28:48,320 --> 00:28:50,760 Speaker 3: been trying to use Apple Pay whenever I'm like, you know, 605 00:28:51,040 --> 00:28:54,600 Speaker 3: at the pharmacy or whatever, and they always say like 606 00:28:54,640 --> 00:28:56,200 Speaker 3: I'll be like, oh, do you guys have Apple Pay 607 00:28:56,240 --> 00:28:59,120 Speaker 3: And they'll say like yeah, but it doesn't really work. 608 00:28:59,320 --> 00:29:01,000 Speaker 3: And it's just like, come. 609 00:29:01,240 --> 00:29:04,920 Speaker 2: I And what does that mean when people say that. 610 00:29:04,920 --> 00:29:06,800 Speaker 2: They say that all the time, like, well, it doesn't 611 00:29:06,800 --> 00:29:07,160 Speaker 2: really work. 612 00:29:07,520 --> 00:29:09,160 Speaker 1: What I mean, it doesn't work. It either works or 613 00:29:09,200 --> 00:29:12,720 Speaker 1: it doesn't, you know exactly. Yeah, I was at it. 614 00:29:13,440 --> 00:29:17,160 Speaker 2: I was at a tiny diner in Solving, and they 615 00:29:17,200 --> 00:29:19,040 Speaker 2: had do you remember when I did the story on 616 00:29:19,080 --> 00:29:22,400 Speaker 2: the square terminal? Were you working with me at that point? 617 00:29:23,520 --> 00:29:25,480 Speaker 2: It was like, I flew up to San Francisco. It 618 00:29:25,560 --> 00:29:28,000 Speaker 2: was like a little thing that you would uh anyway, Square. 619 00:29:28,040 --> 00:29:29,800 Speaker 2: I got to interview the guy who started Twitter. 620 00:29:30,920 --> 00:29:33,360 Speaker 3: Oh okay, I don't know. I don't think I was 621 00:29:33,400 --> 00:29:34,520 Speaker 3: with you, Okay. 622 00:29:35,120 --> 00:29:37,959 Speaker 2: Anyway, So I saw this Square terminal, which is like 623 00:29:38,000 --> 00:29:40,840 Speaker 2: to me, if you're a small business, get the Square terminal. 624 00:29:40,920 --> 00:29:43,840 Speaker 2: It is the best payment system ever. It looks like 625 00:29:43,960 --> 00:29:47,720 Speaker 2: a little iPhone display and it just is so beautiful 626 00:29:47,800 --> 00:29:50,360 Speaker 2: as a method for taking my money. I am so 627 00:29:50,480 --> 00:29:53,320 Speaker 2: happy to spend my money at your business. And I 628 00:29:53,800 --> 00:29:55,760 Speaker 2: did the story on this thing, and I never saw 629 00:29:55,800 --> 00:29:58,680 Speaker 2: one in real life until this was, you know, like 630 00:29:58,800 --> 00:30:01,240 Speaker 2: a couple of weeks ago, when I was solving before 631 00:30:01,280 --> 00:30:04,560 Speaker 2: you couldn't leave your house, and this diner had one 632 00:30:04,560 --> 00:30:08,160 Speaker 2: of these little Square terminals. And I just assumed that 633 00:30:08,200 --> 00:30:10,239 Speaker 2: this person at the desk was going to say, oh, 634 00:30:10,280 --> 00:30:11,920 Speaker 2: you can't use Apple Pay. We don't know how to 635 00:30:12,000 --> 00:30:13,840 Speaker 2: use it with this. And I was all ready to 636 00:30:13,840 --> 00:30:15,880 Speaker 2: like try to just shove my phone right next to 637 00:30:15,920 --> 00:30:17,600 Speaker 2: it to like get it to like click, you know, 638 00:30:18,480 --> 00:30:20,200 Speaker 2: And she was like, she's like, oh, are you using 639 00:30:20,240 --> 00:30:20,720 Speaker 2: Apple Pay? 640 00:30:20,760 --> 00:30:23,000 Speaker 1: I'm like, oh, you know about it? She's like, oh, yeah, 641 00:30:23,080 --> 00:30:23,760 Speaker 1: just tap and I. 642 00:30:23,760 --> 00:30:29,160 Speaker 2: Was like, yes, So don't judge a book by its 643 00:30:29,200 --> 00:30:31,680 Speaker 2: cover and assume because it's a small, rinky dink kind 644 00:30:31,680 --> 00:30:33,240 Speaker 2: of business, they don't know what they're talking about. 645 00:30:33,280 --> 00:30:33,800 Speaker 1: That was my. 646 00:30:35,320 --> 00:30:37,480 Speaker 2: You know, that was my terribleness coming through. 647 00:30:37,800 --> 00:30:42,200 Speaker 1: And yeah, so I was. I was nicely surprised. I 648 00:30:42,320 --> 00:30:42,880 Speaker 1: was shocked. 649 00:30:43,000 --> 00:30:46,440 Speaker 2: And so anyway, I don't remember what the topic was, 650 00:30:46,480 --> 00:30:48,840 Speaker 2: but I love I love when businesses take the tap 651 00:30:48,880 --> 00:30:52,560 Speaker 2: to pay. It is my absolute favorite thing, that is 652 00:30:52,600 --> 00:30:55,080 Speaker 2: for sure. Okay, let me get through two quick stories 653 00:30:55,120 --> 00:30:58,760 Speaker 2: before we get to my interview with Libby. First off, 654 00:30:58,760 --> 00:31:01,120 Speaker 2: if you can't find a web right now, and I 655 00:31:01,120 --> 00:31:02,560 Speaker 2: know there's a lot of people that have been searching 656 00:31:02,560 --> 00:31:05,520 Speaker 2: for them, yeah, they're all sold out everywhere. Wise, if 657 00:31:05,560 --> 00:31:07,880 Speaker 2: you have one of these cheap Wise cameras laying around 658 00:31:07,920 --> 00:31:12,200 Speaker 2: your house, the company has put out firmware that will 659 00:31:12,240 --> 00:31:15,720 Speaker 2: turn your wisecam into a webcam. So if you really 660 00:31:15,760 --> 00:31:18,520 Speaker 2: need one of these things, you can download the firmware, 661 00:31:18,640 --> 00:31:20,920 Speaker 2: install it on the wisecam, and instead of becoming a 662 00:31:20,960 --> 00:31:24,120 Speaker 2: security camera, it will become a temporary webcamera that you 663 00:31:24,120 --> 00:31:26,880 Speaker 2: can use with your computer. This is not they made 664 00:31:26,920 --> 00:31:30,640 Speaker 2: it easy, but believe me, it's not going to be 665 00:31:30,920 --> 00:31:33,440 Speaker 2: very simple to use. You know, this is not something 666 00:31:33,520 --> 00:31:35,640 Speaker 2: my mom would do, but it's something that if you're 667 00:31:35,640 --> 00:31:37,600 Speaker 2: a little bit of a nerd, you can do this 668 00:31:37,920 --> 00:31:38,760 Speaker 2: and it's kind of cool. 669 00:31:38,840 --> 00:31:40,040 Speaker 1: You just put the software on it. 670 00:31:40,440 --> 00:31:42,840 Speaker 2: It's called flashing the software, and next thing you know, 671 00:31:42,840 --> 00:31:45,640 Speaker 2: your wisecam becomes a webcam. When this whole COVID thing 672 00:31:45,640 --> 00:31:47,800 Speaker 2: blows over in three or four years, you can put 673 00:31:47,840 --> 00:31:50,760 Speaker 2: it back to being a security camera. And by the way, 674 00:31:51,080 --> 00:31:55,920 Speaker 2: it can't be both at the same time. They tested 675 00:31:55,960 --> 00:31:59,080 Speaker 2: it with Zoom, Go to Meeting, Blue Jeans, Google Hangouts, Skype, 676 00:31:59,080 --> 00:32:01,880 Speaker 2: and Cisco. The other thing is, if you have a 677 00:32:02,000 --> 00:32:05,880 Speaker 2: Samsung Galaxy S ten or Note ten, you are getting 678 00:32:05,920 --> 00:32:10,000 Speaker 2: some Galaxy S twenty features, which is really nice. So 679 00:32:10,200 --> 00:32:13,400 Speaker 2: starting Friday, April third, there's gonna be a software update 680 00:32:13,440 --> 00:32:16,240 Speaker 2: that's going to roll out to give you several features 681 00:32:16,280 --> 00:32:19,880 Speaker 2: that launched with the S ten, including single Take, which 682 00:32:19,960 --> 00:32:24,160 Speaker 2: is a way to tap the shutter button once and 683 00:32:24,360 --> 00:32:27,960 Speaker 2: have your phone take all kinds of pictures wide slow mo, telephoto, 684 00:32:28,760 --> 00:32:34,360 Speaker 2: and the other one is night Hyperlapse, night Mode, Filters 685 00:32:34,560 --> 00:32:38,000 Speaker 2: Pro Video, clean View, which groups together the same shots 686 00:32:38,000 --> 00:32:41,680 Speaker 2: in your gallery, and quick Crop which lets you crop 687 00:32:41,720 --> 00:32:45,480 Speaker 2: pictures fast, and quick Share which lets you share things 688 00:32:45,560 --> 00:32:49,320 Speaker 2: kind of like air drop style to your friends. If 689 00:32:49,400 --> 00:32:51,719 Speaker 2: you've listened to this podcast for a while, you know 690 00:32:51,920 --> 00:32:54,000 Speaker 2: one of my favorite new apps. 691 00:32:53,680 --> 00:32:54,400 Speaker 1: Is called Libby. 692 00:32:54,680 --> 00:32:57,000 Speaker 2: Not necessarily a new app, but new to me and 693 00:32:57,080 --> 00:33:00,760 Speaker 2: I have so far read several books with it for free, 694 00:33:01,120 --> 00:33:05,000 Speaker 2: all through my local library. But here to describe exactly 695 00:33:05,000 --> 00:33:07,520 Speaker 2: what it is and give me a better understanding of 696 00:33:07,560 --> 00:33:11,000 Speaker 2: how the app works is Steve Potash. He is with Overdrive, 697 00:33:11,040 --> 00:33:13,920 Speaker 2: which makes Libby. Steve Welcome to the show. 698 00:33:14,760 --> 00:33:17,959 Speaker 4: Thanks, Rich, and I appreciate your support of our public 699 00:33:18,040 --> 00:33:19,840 Speaker 4: libraries and benefiting from it. 700 00:33:20,200 --> 00:33:23,080 Speaker 2: I imagine you guys are seeing increased demand. But let's 701 00:33:23,120 --> 00:33:24,520 Speaker 2: just start with what Libby is. 702 00:33:24,760 --> 00:33:28,480 Speaker 4: Libby is the free app available to all readers of 703 00:33:28,560 --> 00:33:32,240 Speaker 4: all ages, and with the library card, the books are free. 704 00:33:32,520 --> 00:33:35,680 Speaker 4: In the US, you can borrow a ebook, a popular 705 00:33:35,720 --> 00:33:39,720 Speaker 4: ebook from the public library and then say I want 706 00:33:39,720 --> 00:33:43,239 Speaker 4: to read with Kindle and it will automatically appear in 707 00:33:43,280 --> 00:33:47,160 Speaker 4: your Kindle either device or in your Kindle reading app. 708 00:33:47,400 --> 00:33:50,480 Speaker 4: And I really want to mention the audiobook player in 709 00:33:50,560 --> 00:33:55,720 Speaker 4: Libby has been gaining so much love for the majority 710 00:33:55,720 --> 00:33:59,000 Speaker 4: of Americans who've yet to discovered the real pleasure of 711 00:33:59,080 --> 00:34:01,600 Speaker 4: having a story run to you. And almost every one 712 00:34:01,680 --> 00:34:04,480 Speaker 4: of the best sellers is available either as a free 713 00:34:04,520 --> 00:34:08,520 Speaker 4: ebook from the library or as an audiobook, both in Libby. 714 00:34:08,800 --> 00:34:11,680 Speaker 2: All right, so tell me about the process of getting 715 00:34:11,680 --> 00:34:14,000 Speaker 2: these books. So what I've done is I've sort of 716 00:34:14,040 --> 00:34:18,480 Speaker 2: started using Libby as my book reading list, so when 717 00:34:18,520 --> 00:34:20,520 Speaker 2: I hear about a book, I just add it to 718 00:34:20,560 --> 00:34:20,959 Speaker 2: my list. 719 00:34:20,960 --> 00:34:22,760 Speaker 1: Because there are some weights for these books. 720 00:34:22,960 --> 00:34:25,040 Speaker 4: I can tell you that the books that the public 721 00:34:25,120 --> 00:34:30,360 Speaker 4: library makes available for citizens to borrow, they are all 722 00:34:30,400 --> 00:34:34,160 Speaker 4: paid for, and it is a tremendous source of ongoing 723 00:34:34,280 --> 00:34:38,520 Speaker 4: revenue and earnings, both for the publishers and more importantly, 724 00:34:38,640 --> 00:34:42,000 Speaker 4: the authors and agents. If the library has ten copies 725 00:34:42,000 --> 00:34:44,759 Speaker 4: of a new bestseller, the first ten people that would 726 00:34:44,800 --> 00:34:47,600 Speaker 4: walk in the branch and borrow it get to borrow it, 727 00:34:47,800 --> 00:34:50,800 Speaker 4: and others would be on a wait list. That same 728 00:34:51,000 --> 00:34:54,920 Speaker 4: system now is in the virtual library with Libby. But 729 00:34:55,000 --> 00:34:58,279 Speaker 4: I'm also proud to say that many libraries are now 730 00:34:58,360 --> 00:35:02,800 Speaker 4: adopting a sign taneous use or always available model. 731 00:35:03,160 --> 00:35:07,000 Speaker 2: That's amazing. Now I've also seen sometimes where I don't know. 732 00:35:07,040 --> 00:35:09,960 Speaker 2: It's like just a little award or something where it's like, oh, 733 00:35:10,320 --> 00:35:12,760 Speaker 2: it's your lucky day. You can get this book right now. 734 00:35:12,840 --> 00:35:13,720 Speaker 2: What's that all about? 735 00:35:14,120 --> 00:35:17,520 Speaker 4: So LAPL and San Diego County Libraries are using this 736 00:35:17,640 --> 00:35:21,600 Speaker 4: Lucky Day feature. So if you're readers in Libby or 737 00:35:21,800 --> 00:35:26,719 Speaker 4: at LAPL dot overdrive dot com or SDCL dot overdrive 738 00:35:26,760 --> 00:35:30,640 Speaker 4: dot com, they can check their browser a dozen times 739 00:35:30,640 --> 00:35:33,560 Speaker 4: a day, so even if they are in a weight list, 740 00:35:33,880 --> 00:35:37,279 Speaker 4: you may just see it pop into the homepage and 741 00:35:37,320 --> 00:35:38,880 Speaker 4: you can borrow it immediately. 742 00:35:39,120 --> 00:35:39,920 Speaker 1: Oh I like that. 743 00:35:40,239 --> 00:35:43,279 Speaker 4: So you can borrow all the ebooks and audiobooks and 744 00:35:43,440 --> 00:35:48,120 Speaker 4: magazines and never worry about them being late. There's never 745 00:35:48,200 --> 00:35:51,520 Speaker 4: a fine or late fee because at the end of 746 00:35:51,560 --> 00:35:55,200 Speaker 4: the lending period, which libraries or the user can set, 747 00:35:55,840 --> 00:35:59,640 Speaker 4: the books automatically expire and return themselves to the collection. 748 00:36:00,080 --> 00:36:02,960 Speaker 2: Now that's one thing I have a question about, because 749 00:36:02,960 --> 00:36:04,640 Speaker 2: you know, for some of these books I see it's 750 00:36:04,680 --> 00:36:07,359 Speaker 2: like twenty one days, and what if you're not able 751 00:36:07,400 --> 00:36:10,520 Speaker 2: to finish that book in those twenty one days. 752 00:36:11,600 --> 00:36:15,600 Speaker 4: Well, Libby has a very cool feature called renew and 753 00:36:15,880 --> 00:36:18,440 Speaker 4: if you are getting to the end of your lending 754 00:36:18,520 --> 00:36:22,040 Speaker 4: period and you have a chapters ago, you can see 755 00:36:22,080 --> 00:36:25,160 Speaker 4: if it's available for you to extend the loan. But 756 00:36:26,000 --> 00:36:29,160 Speaker 4: if there are many people waiting for that book, you 757 00:36:29,239 --> 00:36:31,400 Speaker 4: may have to get at the back of the line. Again, 758 00:36:31,560 --> 00:36:32,920 Speaker 4: since you had your turn. 759 00:36:32,840 --> 00:36:35,840 Speaker 2: Can you talk about the increase in downloads? Have you 760 00:36:36,000 --> 00:36:39,680 Speaker 2: seen more interest in Libby ever since We've all been 761 00:36:40,400 --> 00:36:44,000 Speaker 2: kind of recommended to stay at home, Rich that's. 762 00:36:43,880 --> 00:36:49,719 Speaker 4: A mild understatement. It's become mission critical that Overdrive and 763 00:36:49,840 --> 00:36:56,320 Speaker 4: Libby not only be prepared to onboard millions of first 764 00:36:56,320 --> 00:36:59,759 Speaker 4: time users over these last two plus weeks. Livvy will 765 00:36:59,800 --> 00:37:02,040 Speaker 4: see if you don't have a library card, it will 766 00:37:02,080 --> 00:37:04,920 Speaker 4: prompt you. Would you like to get an instant card 767 00:37:05,160 --> 00:37:07,160 Speaker 4: using your mobile cell phone number. 768 00:37:07,480 --> 00:37:11,400 Speaker 2: Steve Potash from Overdrive, thank you for joining me to 769 00:37:11,480 --> 00:37:14,520 Speaker 2: talk about Libby. I am just about to finish my 770 00:37:14,680 --> 00:37:17,800 Speaker 2: book on Uber called super Pumped, which I got through Libby. 771 00:37:18,000 --> 00:37:19,719 Speaker 2: I've got my wife signed up on the app, so 772 00:37:19,760 --> 00:37:21,840 Speaker 2: she's going to start using it. Megan, are you using 773 00:37:21,840 --> 00:37:22,239 Speaker 2: it at all? 774 00:37:22,800 --> 00:37:23,239 Speaker 4: I am. 775 00:37:23,440 --> 00:37:25,719 Speaker 3: You know it's hard when, like certain things, you have 776 00:37:25,760 --> 00:37:28,240 Speaker 3: to wait like a couple of weeks. More So, I 777 00:37:28,320 --> 00:37:31,600 Speaker 3: have been like reading regular books and I do have 778 00:37:31,640 --> 00:37:34,560 Speaker 3: a book on Libby that I've been trying to finish. 779 00:37:34,680 --> 00:37:37,399 Speaker 2: Yeah, my advice is to really set up a list 780 00:37:37,440 --> 00:37:39,480 Speaker 2: of books that you want to read so that way 781 00:37:39,520 --> 00:37:42,960 Speaker 2: when one of them comes available, something will come available. 782 00:37:43,000 --> 00:37:45,040 Speaker 2: But that's my advice is, don't just try to find 783 00:37:45,040 --> 00:37:47,520 Speaker 2: a book and start reading it that day, because you 784 00:37:47,560 --> 00:37:49,960 Speaker 2: may be a little disappointed to find that it's not available. 785 00:37:50,239 --> 00:37:52,920 Speaker 2: So make your book reading list on Libby and then 786 00:37:53,000 --> 00:37:55,399 Speaker 2: it will notify you when a book is available to read, 787 00:37:55,440 --> 00:37:57,480 Speaker 2: and then you can download it to your Kindle. Such 788 00:37:57,480 --> 00:37:59,560 Speaker 2: a cool service. That's going to do it for this 789 00:37:59,600 --> 00:38:02,000 Speaker 2: episode of the show. For links to what we talked about, 790 00:38:02,040 --> 00:38:04,399 Speaker 2: take a look at the show notes. And we'd love 791 00:38:04,400 --> 00:38:06,839 Speaker 2: it if you would rate and review this podcast. I mean, 792 00:38:06,880 --> 00:38:08,279 Speaker 2: let's be honest, what else do you have to do 793 00:38:08,360 --> 00:38:12,799 Speaker 2: these days? We're all kind of sitting at home. If 794 00:38:12,800 --> 00:38:15,239 Speaker 2: you do that, it helps other people discover it. Just 795 00:38:15,280 --> 00:38:19,560 Speaker 2: go to rate this podcast dot com, slash rich on Tech, 796 00:38:20,200 --> 00:38:22,200 Speaker 2: or we'd love it if you texted the link to 797 00:38:22,239 --> 00:38:25,960 Speaker 2: a friend. Let me read a recent review. Sue and 798 00:38:26,160 --> 00:38:29,920 Speaker 2: Camerio says rich on Tech always delivers great information. 799 00:38:30,120 --> 00:38:32,360 Speaker 1: Love his podcast TV spots. 800 00:38:32,400 --> 00:38:34,880 Speaker 2: I'm such a techy dinosaur, but I can pick up 801 00:38:34,960 --> 00:38:37,640 Speaker 2: nice tidbits to help me get a bit more up 802 00:38:37,680 --> 00:38:41,600 Speaker 2: to speed. Well, thank you Sue and came rio U. 803 00:38:42,120 --> 00:38:43,680 Speaker 2: Producer Megan. Where can folks find you? 804 00:38:44,719 --> 00:38:46,880 Speaker 3: I'm on Twitter at producer. 805 00:38:46,560 --> 00:38:50,440 Speaker 2: Megan, and you can find me safe at home and 806 00:38:50,560 --> 00:38:53,759 Speaker 2: on social media at rich On Tech. I am so 807 00:38:54,000 --> 00:38:57,680 Speaker 2: ready to get back to normal life. I hope that 808 00:38:57,760 --> 00:39:01,319 Speaker 2: we can very soon. But stay saye, folks, I'm rich 809 00:39:01,320 --> 00:39:04,120 Speaker 2: tomorrow On behalf of myself, Producer Megan, and everyone that 810 00:39:04,200 --> 00:39:05,760 Speaker 2: helps get this show to your ears. 811 00:39:06,120 --> 00:39:08,560 Speaker 1: Thanks for listening. We will talk to you real soon