1 00:00:00,360 --> 00:00:12,119 Speaker 1: He's another jewel. Nay, Hello, Hi is Adam there? Oh? Yeah, 2 00:00:12,119 --> 00:00:13,960 Speaker 1: this is Adam. How are you sir? My name is 3 00:00:13,960 --> 00:00:18,720 Speaker 1: Steve Chadwick. I'm calling from Wireless about your bill. How 4 00:00:18,720 --> 00:00:20,960 Speaker 1: are you to do? I'm fine? How are you? What 5 00:00:20,960 --> 00:00:23,240 Speaker 1: can I do for you? Sir? We still haven't received 6 00:00:23,280 --> 00:00:29,880 Speaker 1: your FOURG payment of five hundred and twenty four dollars. Uh. 7 00:00:29,920 --> 00:00:31,520 Speaker 1: I always pay my bill on time. What do you mean? 8 00:00:32,120 --> 00:00:34,840 Speaker 1: You upgraded your phone a few months ago? Correct, right, 9 00:00:35,159 --> 00:00:37,839 Speaker 1: and when you got that new phone, you went from 10 00:00:37,840 --> 00:00:41,280 Speaker 1: our two G service to four G service. You see 11 00:00:41,280 --> 00:00:44,559 Speaker 1: what I'm saying. Why are you changing the bill? There 12 00:00:44,600 --> 00:00:47,040 Speaker 1: wasn't there There There was no talk of there being a 13 00:00:47,159 --> 00:00:50,640 Speaker 1: change in the price of the bill. That's why I upgraded. Okay, 14 00:00:50,800 --> 00:00:56,280 Speaker 1: you upgraded? Get you up? Yes, but you're getting extra gs. Sir. 15 00:00:56,640 --> 00:00:59,960 Speaker 1: You went from two G to four G. That's twice 16 00:01:00,040 --> 00:01:02,560 Speaker 1: the amount of G. Yeah, I know, I know. You 17 00:01:02,640 --> 00:01:05,000 Speaker 1: keep saying that. You keep saying that four GS is 18 00:01:05,040 --> 00:01:07,479 Speaker 1: double the amount of two GS. I get that. We're 19 00:01:07,560 --> 00:01:10,160 Speaker 1: on the same page. Bill. I'm glad we're getting somewhere. 20 00:01:10,160 --> 00:01:11,640 Speaker 1: So if I can just collect this payment of five 21 00:01:11,760 --> 00:01:13,640 Speaker 1: hundred and twenty four dollars from you. I'll be on 22 00:01:13,680 --> 00:01:16,200 Speaker 1: my way. I'm not paying five hundred and twenty four 23 00:01:16,240 --> 00:01:22,479 Speaker 1: dollars because I don't even know what four G. Oh, 24 00:01:22,520 --> 00:01:26,679 Speaker 1: I think I see the problem, sir. Four G is 25 00:01:26,720 --> 00:01:29,760 Speaker 1: bigger than two G. That's what that is. Well, you 26 00:01:29,840 --> 00:01:32,480 Speaker 1: stop saying that, will you stopping? I understand that we're 27 00:01:32,520 --> 00:01:35,360 Speaker 1: on agreement here. Four gees is more than two gis done. 28 00:01:35,520 --> 00:01:37,480 Speaker 1: First of all, you said it was past two. That 29 00:01:37,520 --> 00:01:39,720 Speaker 1: doesn't make any sense because I always pay my bill 30 00:01:39,720 --> 00:01:42,880 Speaker 1: a month and I've never received any anything that said 31 00:01:42,880 --> 00:01:45,120 Speaker 1: it was five hundred and twenty four dollars. Let me 32 00:01:45,160 --> 00:01:47,200 Speaker 1: stop you right there. Let me stop you right there. 33 00:01:47,640 --> 00:01:49,360 Speaker 1: You do pay your bill on time every month, which 34 00:01:49,360 --> 00:01:52,120 Speaker 1: we appreciate, but that's for the two G bill. The 35 00:01:52,120 --> 00:01:55,000 Speaker 1: four gis is a completely separate bill, and you haven't 36 00:01:55,000 --> 00:01:59,520 Speaker 1: paid that. Sense. I have one phone, but I have 37 00:01:59,560 --> 00:02:02,000 Speaker 1: two bills. What is this other bill? Luke? I think 38 00:02:02,040 --> 00:02:04,320 Speaker 1: I found your confusion, sir. I think I figured it out. 39 00:02:05,320 --> 00:02:07,040 Speaker 1: What's not making sense to you is the fact that 40 00:02:07,080 --> 00:02:09,200 Speaker 1: you have more gs. You went from two G to 41 00:02:09,400 --> 00:02:16,839 Speaker 1: four G. So you got stop correct me if I'm wrong, sir. 42 00:02:17,280 --> 00:02:19,200 Speaker 1: But I feel like i'm picking up on a little 43 00:02:19,240 --> 00:02:22,280 Speaker 1: bit of frustration from you. What do you want to do? 44 00:02:22,360 --> 00:02:25,800 Speaker 1: Make you even more? You want me to want to 45 00:02:25,800 --> 00:02:30,519 Speaker 1: reach the phone? I think yes, I think I'm correct. 46 00:02:30,919 --> 00:02:34,399 Speaker 1: Do you even know how gees work? Apparently I don't 47 00:02:34,440 --> 00:02:36,440 Speaker 1: know how geese work, or I wouldn't have upgraded to 48 00:02:36,520 --> 00:02:40,480 Speaker 1: the Okay, neither do I. But I can tell you 49 00:02:41,000 --> 00:02:43,799 Speaker 1: that four G is twice the amount of two G. 50 00:02:44,919 --> 00:02:47,040 Speaker 1: I told her to stop saying four and you just 51 00:02:47,200 --> 00:02:51,400 Speaker 1: said it again, So stop, okay. The salesperson that you 52 00:02:51,440 --> 00:02:53,880 Speaker 1: bought the phone from should have informed you that you're 53 00:02:53,880 --> 00:02:56,520 Speaker 1: going to be charged in extra G fee. Not inform me. 54 00:02:56,560 --> 00:02:58,560 Speaker 1: I will put that on you know how you guys 55 00:02:58,600 --> 00:03:02,079 Speaker 1: record for O sperity purposes or whatever. Put that on 56 00:03:02,200 --> 00:03:06,320 Speaker 1: to sperity purposes. He did not inform me ready. He 57 00:03:06,360 --> 00:03:09,440 Speaker 1: didn't inform you of a geefee. He didn't inform me 58 00:03:09,680 --> 00:03:14,120 Speaker 1: of a chase. That's what I did. He inform you 59 00:03:14,200 --> 00:03:17,600 Speaker 1: that you were going to be phone tapped. Oh right, 60 00:03:17,639 --> 00:03:18,959 Speaker 1: so what are you gonna You're gonna purre us some 61 00:03:19,040 --> 00:03:24,679 Speaker 1: damn phone tapt All the stuff I'm getting tappy. There's 62 00:03:24,680 --> 00:03:31,000 Speaker 1: a papier. This is actually jewel from brook and jewel. 63 00:03:31,000 --> 00:03:33,000 Speaker 1: In the morning, I'm moving ninety two point five doing 64 00:03:33,000 --> 00:03:39,560 Speaker 1: a phone tap on you. Holy God, your buddy Rich 65 00:03:39,640 --> 00:03:43,000 Speaker 1: set you up. He said, you don't know anything about technology. 66 00:03:43,640 --> 00:03:45,440 Speaker 1: Of course I don't. I don't even know what gee, 67 00:03:45,480 --> 00:03:49,200 Speaker 1: what this whole gezing is. Oh my Josh, I'm about ready. 68 00:03:49,240 --> 00:03:51,840 Speaker 1: Oh I'm ready to have a heart attack. Oh my, 69 00:03:52,080 --> 00:03:57,320 Speaker 1: joh week us every morning with jubile phone taps weekday morning, 70 00:03:57,640 --> 00:04:00,360 Speaker 1: two five,