1 00:00:02,240 --> 00:00:04,720 Speaker 1: Ron and Aien. I have that illness called cross fit 2 00:00:04,760 --> 00:00:07,480 Speaker 1: where I go to the gym every day. Now, somebody 3 00:00:07,520 --> 00:00:09,039 Speaker 1: accused me of being in a cult, and I said, 4 00:00:09,039 --> 00:00:11,040 Speaker 1: it's a great cult to be and trust me, Compared 5 00:00:11,080 --> 00:00:12,520 Speaker 1: to some of the other things I've seen it out there, 6 00:00:12,520 --> 00:00:14,760 Speaker 1: we're not wearing tinfoil hats and we're not running around 7 00:00:14,880 --> 00:00:16,840 Speaker 1: real crazy stuff. So it's wrong with an old man 8 00:00:16,920 --> 00:00:19,440 Speaker 1: trying to do push ups. Pull ups? Well that's another story. 9 00:00:24,079 --> 00:00:29,000 Speaker 1: Yes one, I got a fever and the only prespicion. 10 00:00:29,640 --> 00:00:33,279 Speaker 1: The car Doctor Fuel composition sensor is what you want 11 00:00:33,280 --> 00:00:35,480 Speaker 1: to go looking for. Do you get a one forty 12 00:00:35,560 --> 00:00:40,120 Speaker 1: one with it? Scans it three times so far. Welcome 13 00:00:40,200 --> 00:00:43,240 Speaker 1: to the radio home of Ron and Anian the Car Doctor, 14 00:00:43,560 --> 00:00:48,000 Speaker 1: since this is where car owners the world overturned to 15 00:00:48,200 --> 00:00:52,400 Speaker 1: for their definitive opinion on automotive repair. If your mechanics 16 00:00:52,440 --> 00:00:54,960 Speaker 1: giving you a busy signal, pick up the phone and 17 00:00:55,120 --> 00:00:58,360 Speaker 1: call in. The garage doors are open, but I am 18 00:00:58,400 --> 00:01:00,920 Speaker 1: here to take your calls at a five five, five six, 19 00:01:02,000 --> 00:01:09,360 Speaker 1: and now you know what you got. Spunke I hate 20 00:01:09,400 --> 00:01:15,600 Speaker 1: spunk running. I kind of like spunk. I think spunk 21 00:01:15,720 --> 00:01:17,720 Speaker 1: is uh. I think spunk is a good part of 22 00:01:18,080 --> 00:01:20,800 Speaker 1: American society. So the Great lu At the Great at 23 00:01:20,840 --> 00:01:23,920 Speaker 1: Asn't I right? Lou grant Um got you know, And um, 24 00:01:24,080 --> 00:01:26,640 Speaker 1: I remember watching that episode when it first there and 25 00:01:26,880 --> 00:01:28,679 Speaker 1: how hysterical it was to me as a kid. I 26 00:01:28,720 --> 00:01:31,520 Speaker 1: got it at twelve, I think, well I was when 27 00:01:31,520 --> 00:01:33,480 Speaker 1: I saw it. I was just like you know, he 28 00:01:33,560 --> 00:01:36,800 Speaker 1: was just such a perfect character cast as Lou grant Um. 29 00:01:36,840 --> 00:01:40,480 Speaker 1: You know, I just rest in peace, said, well here 30 00:01:40,520 --> 00:01:44,000 Speaker 1: we are again, right, another weekend, another week and um, 31 00:01:44,080 --> 00:01:46,200 Speaker 1: you know that means I spent a couple of days 32 00:01:46,200 --> 00:01:48,680 Speaker 1: in that place I call the shop this past week. 33 00:01:48,760 --> 00:01:50,279 Speaker 1: And what can I tell you that's new and different 34 00:01:50,360 --> 00:01:53,760 Speaker 1: this week that maybe I haven't told you before. I 35 00:01:53,840 --> 00:01:56,840 Speaker 1: want to tell you about Thursday, And it's you know, 36 00:01:56,880 --> 00:01:59,080 Speaker 1: I actually wrote notes, actually wrote a little yellow post 37 00:01:59,080 --> 00:02:01,080 Speaker 1: at note. I lived by you, little yellow post it notes. 38 00:02:01,120 --> 00:02:02,720 Speaker 1: If you're the guy that invented him, and you're making 39 00:02:02,720 --> 00:02:04,640 Speaker 1: the money from three M with the patent, you can 40 00:02:04,680 --> 00:02:06,640 Speaker 1: thank me for your vacation home, because I probably use 41 00:02:06,680 --> 00:02:09,040 Speaker 1: more from than anybody else. It's you know, I've created 42 00:02:09,040 --> 00:02:11,360 Speaker 1: a wall of yellow post it notes on my desktop 43 00:02:11,400 --> 00:02:14,240 Speaker 1: around the computer monitor, and I just I don't know. 44 00:02:14,320 --> 00:02:17,160 Speaker 1: It just works for me. I wrote myself a note 45 00:02:17,160 --> 00:02:20,359 Speaker 1: this past Thursday. I wrote, talk about just another Thursday, 46 00:02:20,480 --> 00:02:24,760 Speaker 1: why we need the local repair shop? And you know, 47 00:02:24,840 --> 00:02:27,440 Speaker 1: I've been thinking an awful lot about why we need 48 00:02:27,520 --> 00:02:32,040 Speaker 1: the local repair shop. And you know, there's a lot 49 00:02:32,080 --> 00:02:36,239 Speaker 1: of things and a lot of issues regarding electric cars, 50 00:02:36,320 --> 00:02:41,640 Speaker 1: hybrid cars, the changing surface of the repair industry that 51 00:02:41,919 --> 00:02:45,280 Speaker 1: kind of bug me. Not because it's gonna put me 52 00:02:45,360 --> 00:02:47,720 Speaker 1: out of business. It's not going to affect me to 53 00:02:47,760 --> 00:02:50,480 Speaker 1: that point because I think it's still twenty years down 54 00:02:50,520 --> 00:02:54,519 Speaker 1: the road, but just in general societal changes and are 55 00:02:55,120 --> 00:02:58,600 Speaker 1: you ready for it? Because I don't think you're thinking 56 00:02:58,639 --> 00:03:01,600 Speaker 1: about it. I don't think you realize the direction we're headed. 57 00:03:01,639 --> 00:03:04,560 Speaker 1: All you hear is electric car, No more pollution, no 58 00:03:04,680 --> 00:03:07,200 Speaker 1: more fossil fuel, no more this, no more of that. 59 00:03:07,320 --> 00:03:10,160 Speaker 1: You don't, you're not. There's no critical thinking skills left. 60 00:03:10,720 --> 00:03:14,600 Speaker 1: I'm not telling you anything new, right not to make 61 00:03:14,600 --> 00:03:17,239 Speaker 1: this about electric cars, but it still bugs me. And 62 00:03:17,280 --> 00:03:19,720 Speaker 1: I'm just gonna mention this once today unless you bring 63 00:03:19,720 --> 00:03:22,760 Speaker 1: it up that you know, actually what happened, what triggered 64 00:03:22,800 --> 00:03:24,960 Speaker 1: this was I I got interviewed by somebody from the 65 00:03:25,000 --> 00:03:28,320 Speaker 1: network that uh part of the syndication for this show, 66 00:03:28,320 --> 00:03:30,680 Speaker 1: and they were asked me about the electric cars. Is 67 00:03:31,360 --> 00:03:33,440 Speaker 1: they were commending me because I was taking a stand 68 00:03:33,480 --> 00:03:36,160 Speaker 1: and you know, just airing my views. And I said, yeah, 69 00:03:36,200 --> 00:03:37,720 Speaker 1: he says, but why don't you ever have anybody that 70 00:03:37,760 --> 00:03:39,480 Speaker 1: talks pro electric car? And I said, well, you know, 71 00:03:39,480 --> 00:03:43,200 Speaker 1: it's not that I'm anti electric cards, I just nobody 72 00:03:43,200 --> 00:03:45,400 Speaker 1: wants to talk about it. I wonder if I'm really 73 00:03:45,520 --> 00:03:47,520 Speaker 1: right either that or nobody's listening. I can't decide it's 74 00:03:47,560 --> 00:03:49,360 Speaker 1: one or the other. But the one that really bugs 75 00:03:49,400 --> 00:03:52,000 Speaker 1: me is there's there's there's We get those calls from 76 00:03:52,040 --> 00:03:54,200 Speaker 1: overseas and out of the country and they're all talking 77 00:03:54,200 --> 00:03:58,400 Speaker 1: about how their countries aren't mandating all electric vehicles. They're 78 00:03:58,440 --> 00:04:01,160 Speaker 1: still gonna run internal combustion engine and you know, and 79 00:04:01,160 --> 00:04:02,720 Speaker 1: I always think about it. I guess the air pollution 80 00:04:02,800 --> 00:04:04,880 Speaker 1: is going to stop at the border and America will 81 00:04:04,920 --> 00:04:07,080 Speaker 1: have clean air and nobody else will. I don't know, 82 00:04:08,840 --> 00:04:12,080 Speaker 1: but it's just another Thursday at the shop. And I 83 00:04:12,120 --> 00:04:13,880 Speaker 1: look at it, and I look at what a repair 84 00:04:13,920 --> 00:04:17,320 Speaker 1: shop does, because other repair shops it's similar scenarios. They 85 00:04:17,320 --> 00:04:19,440 Speaker 1: all go through it. They all do the same thing. 86 00:04:21,839 --> 00:04:25,920 Speaker 1: You know, a new customer came in this Thursday morning 87 00:04:26,080 --> 00:04:28,600 Speaker 1: and I couldn't really pronounce his name and had more 88 00:04:28,680 --> 00:04:31,520 Speaker 1: consonants than vowels. And I'm terrible with names, and I'm 89 00:04:31,600 --> 00:04:33,640 Speaker 1: terrible with pronouncing it hard to believe right a guy 90 00:04:33,640 --> 00:04:35,599 Speaker 1: with the last name like an Amien. But I always 91 00:04:35,600 --> 00:04:37,840 Speaker 1: try to get last names right because it's important because 92 00:04:37,839 --> 00:04:39,839 Speaker 1: I think it shows a sign of respect and caring 93 00:04:39,839 --> 00:04:42,000 Speaker 1: and concern. And you know, once I got past the 94 00:04:42,000 --> 00:04:44,240 Speaker 1: part where I started to become my mother, my mother 95 00:04:44,360 --> 00:04:46,760 Speaker 1: was really terrible with with with new people. She would 96 00:04:46,800 --> 00:04:48,400 Speaker 1: always kind of look at them, and you know, when 97 00:04:48,440 --> 00:04:50,039 Speaker 1: she learned their name, and she would always do the 98 00:04:50,400 --> 00:04:52,120 Speaker 1: so where are your people from? Thing, which I guess 99 00:04:52,160 --> 00:04:53,880 Speaker 1: she could get away with because she was older and 100 00:04:53,880 --> 00:04:58,160 Speaker 1: it was that generation, and you know, racism was accepted. 101 00:04:58,240 --> 00:04:59,880 Speaker 1: I mean, I keep telling my mother she was a 102 00:05:00,040 --> 00:05:03,200 Speaker 1: racists and we would get into arguments and um, you know, 103 00:05:03,240 --> 00:05:06,520 Speaker 1: it's it's what her generation was like to a degree. 104 00:05:06,560 --> 00:05:09,440 Speaker 1: I'm sorry, but it's the truth. And but I resisted 105 00:05:09,480 --> 00:05:11,440 Speaker 1: that with this gentleman, and I didn't ask him whereas 106 00:05:11,480 --> 00:05:13,279 Speaker 1: people were from. I could just tell it wasn't from 107 00:05:13,400 --> 00:05:16,360 Speaker 1: you know, New Jersey, and that's okay because we fix 108 00:05:16,440 --> 00:05:18,719 Speaker 1: cars for everybody. We don't really care. We just you know, 109 00:05:18,800 --> 00:05:20,680 Speaker 1: we don't care who you are, what you are. We 110 00:05:20,760 --> 00:05:22,760 Speaker 1: just want to fix your car. And I just for 111 00:05:22,800 --> 00:05:26,640 Speaker 1: me though. It's important because if I can't communicate with you, 112 00:05:26,680 --> 00:05:29,039 Speaker 1: it's really hard to understand you. I don't know what 113 00:05:29,120 --> 00:05:31,680 Speaker 1: I'm trying to fix, so it becomes a safety issue 114 00:05:32,040 --> 00:05:33,920 Speaker 1: as well as a functional one. What am I supposed 115 00:05:33,920 --> 00:05:36,039 Speaker 1: to work on. But we were able to communicate after 116 00:05:36,120 --> 00:05:38,880 Speaker 1: some time, and I understood, and the gist of it 117 00:05:38,960 --> 00:05:41,119 Speaker 1: was he had been somewhere for a cheap oil change 118 00:05:41,600 --> 00:05:44,200 Speaker 1: because he didn't understand the value of it. After I 119 00:05:44,240 --> 00:05:46,200 Speaker 1: explained things to him, which I think he sort of 120 00:05:46,240 --> 00:05:49,320 Speaker 1: got because at the end of this story you'll understand why. 121 00:05:49,360 --> 00:05:51,880 Speaker 1: And when they did the oil change on his jeep, 122 00:05:51,920 --> 00:05:55,200 Speaker 1: they they didn't unbolt the lower splash shield, they just 123 00:05:55,279 --> 00:05:59,120 Speaker 1: ripped it down. So now he was driving his late 124 00:05:59,160 --> 00:06:02,520 Speaker 1: model tournth voul, a mild jeep Grand Cherokee, and the 125 00:06:02,560 --> 00:06:05,479 Speaker 1: bottom splash shield was hanging down and there was snow 126 00:06:05,480 --> 00:06:07,240 Speaker 1: on the ground. He'd be plowing snow with it and 127 00:06:07,279 --> 00:06:10,880 Speaker 1: eventually it would fall off. So I said, And he asked, 128 00:06:10,920 --> 00:06:12,760 Speaker 1: you know, how much will it cost? And how fast 129 00:06:12,760 --> 00:06:14,160 Speaker 1: can you get it done? And when would I get 130 00:06:14,200 --> 00:06:17,440 Speaker 1: it back? And I couldn't answer those questions. I really 131 00:06:17,440 --> 00:06:19,440 Speaker 1: couldn't because I hadn't seen it. I hadn't put it 132 00:06:19,520 --> 00:06:21,440 Speaker 1: up in the ear. And I told him turn around. 133 00:06:21,480 --> 00:06:23,400 Speaker 1: He turned around. I said, quick, what color of my eyes? 134 00:06:23,400 --> 00:06:24,680 Speaker 1: And he said, I don't know. I didn't look. And 135 00:06:24,680 --> 00:06:29,000 Speaker 1: I said, that's right, same thing, different model. He left. 136 00:06:29,520 --> 00:06:31,719 Speaker 1: I put some time down on the ticket. I said, 137 00:06:31,720 --> 00:06:33,560 Speaker 1: you know, I'm gonna put a half hour shop time 138 00:06:33,560 --> 00:06:34,920 Speaker 1: on the ticket. I'm not sure how I'm going to 139 00:06:35,000 --> 00:06:37,120 Speaker 1: approach this, but I'll try to get it for you 140 00:06:37,200 --> 00:06:39,720 Speaker 1: by two o'clock, like you're asking. I said, but why, 141 00:06:39,760 --> 00:06:41,800 Speaker 1: and he said, because it's the second day of my 142 00:06:41,839 --> 00:06:43,800 Speaker 1: new job. And now I felt really terrible. Right, the 143 00:06:43,800 --> 00:06:45,600 Speaker 1: poor guy's trying to go to work. I know it's 144 00:06:45,640 --> 00:06:48,279 Speaker 1: a pandemic. And I realized, now he's come in and 145 00:06:48,320 --> 00:06:50,400 Speaker 1: he it's it's not just that he's asking us to 146 00:06:50,480 --> 00:06:54,919 Speaker 1: fix it, he's depending upon us. And and so many 147 00:06:55,000 --> 00:06:58,680 Speaker 1: times this is what a local repair shop becomes. We 148 00:06:58,800 --> 00:07:03,600 Speaker 1: become that point of the pendency that the neighborhood needs us, right, 149 00:07:03,680 --> 00:07:06,599 Speaker 1: They need us to solve their problem. And it's not 150 00:07:06,640 --> 00:07:09,039 Speaker 1: always a money maker, it's we become part of the 151 00:07:09,080 --> 00:07:13,000 Speaker 1: fabric of that neighborhood. It was five minutes. It would 152 00:07:13,000 --> 00:07:14,760 Speaker 1: have taken me longer to write the invoice than it 153 00:07:14,760 --> 00:07:16,560 Speaker 1: took us to actually repair the vehicle. We put it 154 00:07:16,600 --> 00:07:18,840 Speaker 1: up in the air, the the the dopes at the 155 00:07:18,880 --> 00:07:21,520 Speaker 1: quick change place and ripped the panel down. They never 156 00:07:21,600 --> 00:07:24,520 Speaker 1: unbolted the nothing or the bolt in the washer, and 157 00:07:24,840 --> 00:07:26,840 Speaker 1: all we had to do is unbolt each bolt and washer. 158 00:07:26,920 --> 00:07:29,280 Speaker 1: We used the Fender washer, which is a bigger outside diameter, 159 00:07:29,400 --> 00:07:32,560 Speaker 1: bolted it up. It's fine, it's perfect, ship it. We're done, 160 00:07:33,840 --> 00:07:37,200 Speaker 1: texted him. Within twenty minutes, Hey, your cars all setting 161 00:07:37,200 --> 00:07:39,520 Speaker 1: ready to go. Come on over. He came over and disbelief. 162 00:07:39,560 --> 00:07:41,000 Speaker 1: I explained the whole thing to him. He said, thank 163 00:07:41,040 --> 00:07:43,679 Speaker 1: you very much what I owe you. And I say 164 00:07:43,720 --> 00:07:46,240 Speaker 1: this not out of bragg but just fact, because I 165 00:07:46,280 --> 00:07:48,840 Speaker 1: really believe this. I really think this is the responsibility 166 00:07:48,840 --> 00:07:51,760 Speaker 1: of repair shop. I shook his hand and I said, congratulations, 167 00:07:51,800 --> 00:07:54,080 Speaker 1: you're part of the ore Automotive pay it Forward program. 168 00:07:54,120 --> 00:07:57,840 Speaker 1: Go do something nice for somebody else. And he looked 169 00:07:57,840 --> 00:08:00,560 Speaker 1: at me, and I could tell this was something new 170 00:08:00,600 --> 00:08:03,160 Speaker 1: to him, and I said, you know, it's it's not 171 00:08:03,280 --> 00:08:06,040 Speaker 1: worth what it's gonna take to write an invoice to 172 00:08:06,040 --> 00:08:08,960 Speaker 1: try and justify it. Just just take the car. Just 173 00:08:09,480 --> 00:08:11,600 Speaker 1: you know, you went somewhere they didn't do the right thing. 174 00:08:11,760 --> 00:08:14,760 Speaker 1: Let's do the right thing. And I explained to him, 175 00:08:14,800 --> 00:08:16,600 Speaker 1: you know, part of what I try to do, and 176 00:08:16,680 --> 00:08:18,680 Speaker 1: I see other shops doing it. I didn't invent this 177 00:08:19,720 --> 00:08:21,960 Speaker 1: is just try to do the right thing for people. 178 00:08:21,960 --> 00:08:23,800 Speaker 1: And if we all tried to do the right thing 179 00:08:23,840 --> 00:08:25,840 Speaker 1: at one point or another in the course of the day, 180 00:08:26,880 --> 00:08:30,600 Speaker 1: maybe we could right the ship and move us all 181 00:08:31,000 --> 00:08:35,199 Speaker 1: as a collective in a better direction. Second phone call 182 00:08:35,280 --> 00:08:37,319 Speaker 1: the day was a regular customer. It's about quarter to 183 00:08:37,440 --> 00:08:40,800 Speaker 1: nine now, maybe nine o'clock. Second customers a regular call 184 00:08:40,880 --> 00:08:43,120 Speaker 1: was a regular customer and their check engine I had 185 00:08:43,120 --> 00:08:45,240 Speaker 1: popped on and they were going away for Labor Day weekend, 186 00:08:45,240 --> 00:08:46,480 Speaker 1: and they didn't know what to do when they were 187 00:08:46,480 --> 00:08:47,960 Speaker 1: in a panic, and the wife was yelling at him 188 00:08:48,000 --> 00:08:49,880 Speaker 1: in the background, and I said, Tom, just bring the 189 00:08:49,880 --> 00:08:52,160 Speaker 1: car by, let me let me take a look, let 190 00:08:52,160 --> 00:08:54,080 Speaker 1: me see what's going on. He brought it right down 191 00:08:54,080 --> 00:08:56,160 Speaker 1: I looked. It was a P zero four fifty six 192 00:08:56,200 --> 00:09:00,440 Speaker 1: small evapp code, you know, not gas capridd It was 193 00:09:00,480 --> 00:09:02,800 Speaker 1: a it was a capitalist system on this late model Jeep, 194 00:09:02,800 --> 00:09:05,240 Speaker 1: I said, let me clear the code, take the car. 195 00:09:05,520 --> 00:09:07,200 Speaker 1: I said, if the light comes on, just bring it 196 00:09:07,200 --> 00:09:09,320 Speaker 1: back next week and it will come on. I explained how. 197 00:09:09,360 --> 00:09:11,440 Speaker 1: And when you've got monitors run see with me, you 198 00:09:11,440 --> 00:09:14,200 Speaker 1: sort of get a little education too, right, and um, 199 00:09:14,840 --> 00:09:16,400 Speaker 1: you know, he was very grateful. What I oh, yeah, 200 00:09:16,400 --> 00:09:18,120 Speaker 1: said Tom, don't worry about it. I said, you know 201 00:09:18,160 --> 00:09:19,959 Speaker 1: what I see all the time. Let me just try 202 00:09:19,960 --> 00:09:21,880 Speaker 1: and help you out of this spot. And moved the 203 00:09:21,960 --> 00:09:25,200 Speaker 1: day along and he said, you know, that's why we 204 00:09:25,240 --> 00:09:26,880 Speaker 1: come here, he said, it's it's just the way you 205 00:09:26,920 --> 00:09:30,560 Speaker 1: approach things. The third call in the morning was about 206 00:09:30,640 --> 00:09:33,880 Speaker 1: nine fifteen on this particular Thursday, and it was the 207 00:09:33,960 --> 00:09:36,440 Speaker 1: day after Hurricane I'd had roared through New Jersey and 208 00:09:36,800 --> 00:09:39,440 Speaker 1: left a little bit of water, as they say, And 209 00:09:39,480 --> 00:09:42,040 Speaker 1: it was from a regular customer that they were having 210 00:09:42,080 --> 00:09:44,440 Speaker 1: a problem with their sump pump, which I realized isn't 211 00:09:44,480 --> 00:09:48,559 Speaker 1: in our normal dialogue or wheelhouse of things to repair. 212 00:09:48,640 --> 00:09:52,120 Speaker 1: But you know, they just she was lost, you know, 213 00:09:52,880 --> 00:09:55,440 Speaker 1: a single woman, woman living alone in the house. The 214 00:09:55,440 --> 00:09:57,880 Speaker 1: water was rising in the basement. The plumber was too 215 00:09:57,920 --> 00:10:00,840 Speaker 1: busy to come by, you know, out of an act 216 00:10:00,880 --> 00:10:03,800 Speaker 1: of desperation and not sure where else to turn. She said, 217 00:10:03,800 --> 00:10:05,880 Speaker 1: I thought of you. You're always there with good answers 218 00:10:06,080 --> 00:10:07,800 Speaker 1: because you just tell me. And I explained it all 219 00:10:07,840 --> 00:10:11,280 Speaker 1: to her, and you know, uh, quite literally. She called 220 00:10:11,320 --> 00:10:13,120 Speaker 1: me back fifteen minutes later, she said, you were right. 221 00:10:13,120 --> 00:10:14,680 Speaker 1: I tried this. I tried this. I tried this. That 222 00:10:14,720 --> 00:10:16,960 Speaker 1: didn't work. I said, what would ron do? She said, 223 00:10:16,960 --> 00:10:18,559 Speaker 1: I got out of hammer, I smacked the top of 224 00:10:18,600 --> 00:10:20,520 Speaker 1: the pumpet, started work, and she goes, someone away. You 225 00:10:20,559 --> 00:10:23,920 Speaker 1: really fixed it, because you always taught us that it's 226 00:10:23,960 --> 00:10:26,839 Speaker 1: already broken. You can't break something that's broken, try something 227 00:10:26,880 --> 00:10:30,680 Speaker 1: to fix it. And it worked the fourth call of 228 00:10:30,720 --> 00:10:33,640 Speaker 1: that particular Thursday morning. And this was the whole morning, 229 00:10:33,720 --> 00:10:37,040 Speaker 1: by the way. It was a new customer that needed inspection, 230 00:10:37,120 --> 00:10:39,800 Speaker 1: and I explained the ramifications of it, and they had 231 00:10:39,840 --> 00:10:41,720 Speaker 1: just moved in from New York and didn't understand New 232 00:10:41,760 --> 00:10:44,280 Speaker 1: Jersey inspection in the whole process and what had to 233 00:10:44,320 --> 00:10:46,680 Speaker 1: be done and so forth and taken care of. It 234 00:10:46,720 --> 00:10:49,920 Speaker 1: was about eleven fifteen, when I got all the things 235 00:10:49,920 --> 00:10:51,640 Speaker 1: out of the way, the things that make a repair 236 00:10:51,679 --> 00:10:54,560 Speaker 1: shop important to a neighborhood, before I touched the first 237 00:10:54,600 --> 00:10:56,600 Speaker 1: car of the day that actually would generate a dollar, 238 00:10:57,240 --> 00:10:59,600 Speaker 1: and I said, this is what will be so different 239 00:10:59,640 --> 00:11:03,559 Speaker 1: with the like trick vehicles, because the independent repair shops 240 00:11:03,600 --> 00:11:05,960 Speaker 1: won't be fixing electric vehicles, at least not at first. 241 00:11:06,559 --> 00:11:09,120 Speaker 1: And as the transition occurs in the independent repair shops 242 00:11:09,160 --> 00:11:11,560 Speaker 1: go away, in the fabric of the neighborhood isn't as 243 00:11:11,600 --> 00:11:15,559 Speaker 1: woundly tight. You just wonder, you know what happened when 244 00:11:15,559 --> 00:11:19,680 Speaker 1: that local business, that local shop just isn't there. And 245 00:11:19,720 --> 00:11:21,200 Speaker 1: that's just one of the things that I don't like 246 00:11:21,240 --> 00:11:25,120 Speaker 1: about the concept of electric vehicles. It's changing the fabric, 247 00:11:25,600 --> 00:11:30,480 Speaker 1: the societal placement, the business development of a neighborhood in 248 00:11:30,520 --> 00:11:33,360 Speaker 1: a very fragile position, just coming at it from a 249 00:11:33,360 --> 00:11:37,599 Speaker 1: different angle. Zero nine zero zero run in any of 250 00:11:37,640 --> 00:11:40,040 Speaker 1: the car doctor, Thanks for listening. I'll be back right 251 00:11:40,040 --> 00:11:41,920 Speaker 1: after this. We're gonna kick the phones wide open. Don't 252 00:11:41,920 --> 00:11:58,439 Speaker 1: go away. Need advice on how they're maintaining that classic 253 00:11:58,480 --> 00:12:01,480 Speaker 1: g t O ron is the guy five five five 254 00:12:01,840 --> 00:12:05,640 Speaker 1: zero nine zero zero here's Ron. Hey, let's get back 255 00:12:05,640 --> 00:12:10,480 Speaker 1: to Ron welcoming back in Vermont with his question next week. Yes, sir, hey, Ron, 256 00:12:10,520 --> 00:12:13,040 Speaker 1: welcome back. What's going on with your H two? A 257 00:12:13,040 --> 00:12:14,719 Speaker 1: lot of noise in the background, kid, can you get 258 00:12:14,760 --> 00:12:20,599 Speaker 1: rid of that? Okay in the background, Yeah, can you 259 00:12:20,600 --> 00:12:25,280 Speaker 1: get hear me? Yeah? That's that's better. Here we go. So, 260 00:12:25,480 --> 00:12:27,640 Speaker 1: wh who's with us here today? I understand your mechanics 261 00:12:27,720 --> 00:12:31,000 Speaker 1: on the phone. Yeah, he's on the phone too. Um, 262 00:12:31,160 --> 00:12:33,360 Speaker 1: I call him. I call him to car the card doctor. 263 00:12:33,880 --> 00:12:36,520 Speaker 1: He was military, he retired military. He worked going like 264 00:12:36,679 --> 00:12:39,679 Speaker 1: airplanes and he could put a submarine back in action. 265 00:12:40,080 --> 00:12:43,439 Speaker 1: He's good. Cool. So so what do we find out? 266 00:12:43,440 --> 00:12:45,160 Speaker 1: What we find out this week? This is the Hummer 267 00:12:45,320 --> 00:12:50,280 Speaker 1: H two that had a misfire P zero three random misfire. Yes, 268 00:12:50,400 --> 00:12:53,160 Speaker 1: that's that's correct. We checked it out, We went through 269 00:12:53,200 --> 00:12:55,600 Speaker 1: all this. We the cylinders didn't come up. We still 270 00:12:55,640 --> 00:12:59,400 Speaker 1: went back to p p O three hundred and the sensor. Okay, 271 00:12:59,559 --> 00:13:03,280 Speaker 1: misfar on the cylinders. The cylinders didn't show well, So 272 00:13:03,280 --> 00:13:05,760 Speaker 1: so are you are you looking at it with a 273 00:13:05,840 --> 00:13:12,840 Speaker 1: scan tool to see if cylinders individual cylinders show misfire? Yeah? 274 00:13:13,120 --> 00:13:17,960 Speaker 1: And and and which cylinders show misfire any of them? No? No, 275 00:13:18,360 --> 00:13:21,040 Speaker 1: I think it's what it is. It's in the history. 276 00:13:22,080 --> 00:13:26,439 Speaker 1: H and and it won't be leaked. Okay, So let 277 00:13:26,440 --> 00:13:28,800 Speaker 1: me ask the question this way. If you cleared codes, 278 00:13:28,840 --> 00:13:33,440 Speaker 1: have you cleared codes yet? Yes? That cleared everything? All right? 279 00:13:33,480 --> 00:13:35,720 Speaker 1: So if you clear codes? The check engine lights out? 280 00:13:35,800 --> 00:13:38,559 Speaker 1: Right now you're saying, as it's driving, you're not seeing 281 00:13:38,559 --> 00:13:43,360 Speaker 1: any misfires, and the lights not back. The light comes, 282 00:13:43,640 --> 00:13:47,440 Speaker 1: uh kind of blinks and then goes out, but it 283 00:13:47,480 --> 00:13:52,120 Speaker 1: hasn't said a hard fault yet. No. All right? Uh? 284 00:13:52,440 --> 00:13:57,000 Speaker 1: What scan tool are you using? Uh? And using? Um? 285 00:13:57,280 --> 00:13:59,679 Speaker 1: The snap on the line? All right? Does it have 286 00:13:59,840 --> 00:14:04,280 Speaker 1: MO six ability? Yes? Okay. If you go look at 287 00:14:04,320 --> 00:14:07,160 Speaker 1: mode six and go look at the ignition tests the 288 00:14:07,240 --> 00:14:10,200 Speaker 1: kids and the sids that start in the fifties, does 289 00:14:10,200 --> 00:14:15,520 Speaker 1: it show anyone particular misfiring? It should, Yeah, it did 290 00:14:16,120 --> 00:14:21,280 Speaker 1: the first time before we changed everything. Change all the calls, 291 00:14:22,120 --> 00:14:30,920 Speaker 1: change the spark plugs, changed them, and the wires. Okay, 292 00:14:31,000 --> 00:14:36,200 Speaker 1: so let's stop changing things. Let's let's here, let's let's 293 00:14:36,200 --> 00:14:40,400 Speaker 1: think of it like this, guys. Let's stop focusing on ignition, 294 00:14:41,240 --> 00:14:46,560 Speaker 1: all right, and misfire can happen for what reasons. Let's 295 00:14:46,600 --> 00:14:50,560 Speaker 1: go over it, right. If you ever started you ever 296 00:14:50,560 --> 00:14:54,800 Speaker 1: start a lawnmower? Yeah? Do you ever leave a choke on? 297 00:14:56,960 --> 00:15:01,840 Speaker 1: What does the engine? What does the engine do? Falls out? Right? 298 00:15:01,880 --> 00:15:06,040 Speaker 1: It misses and stalls out eventually it's it's it's a 299 00:15:06,040 --> 00:15:11,680 Speaker 1: fuel misfire. Correct, it's an imbalanced fuel mixture. Yes, the 300 00:15:11,960 --> 00:15:15,760 Speaker 1: code doesn't say P zero three hundred ignition, random misfire. 301 00:15:15,840 --> 00:15:20,040 Speaker 1: It says P zero three hundred random misfire. It's not 302 00:15:20,120 --> 00:15:24,640 Speaker 1: saying ignition, it's saying misfire at random. And the reason 303 00:15:24,680 --> 00:15:27,200 Speaker 1: it's a three hundred is because it's happening across the 304 00:15:27,240 --> 00:15:30,600 Speaker 1: board on such a wide spectrum that it can't determine 305 00:15:30,720 --> 00:15:39,160 Speaker 1: yet and narrow it down as to which cylinder with me? Yeah, yeah, okay, 306 00:15:39,680 --> 00:15:42,880 Speaker 1: So we could have a fuel misfire. We could have 307 00:15:42,920 --> 00:15:45,840 Speaker 1: an ignition misfire, even though you've changed most of the ignition. 308 00:15:45,880 --> 00:15:48,200 Speaker 1: New doesn't mean good. You know where that conversation is 309 00:15:48,200 --> 00:15:51,400 Speaker 1: gonna go. Or we we could have a mechanical misfire. 310 00:15:52,560 --> 00:15:55,040 Speaker 1: All right, do you have access to any sort of 311 00:15:55,080 --> 00:16:00,960 Speaker 1: information system all data or mitchell anything like that down? Okay, 312 00:16:01,120 --> 00:16:03,960 Speaker 1: take a look at bulletin sixteen n A three eight three. 313 00:16:04,000 --> 00:16:06,240 Speaker 1: Did you happen to come across that in your research? 314 00:16:08,560 --> 00:16:10,640 Speaker 1: Al right? Take a look at sixteen n A three 315 00:16:10,640 --> 00:16:13,160 Speaker 1: eight three. It talks about rough idal crank, no start, 316 00:16:13,200 --> 00:16:17,920 Speaker 1: extended crank P zero three missfires across multiple cylinders. Came 317 00:16:17,920 --> 00:16:20,120 Speaker 1: out about three years ago, and it's a good example 318 00:16:20,640 --> 00:16:24,440 Speaker 1: GM products six leader this generation engine, the problems they're 319 00:16:24,440 --> 00:16:28,000 Speaker 1: having with carbon deposits, and it talks about carbon cleaning. 320 00:16:28,160 --> 00:16:30,000 Speaker 1: I don't want you to do a carbon cleaning. I 321 00:16:30,040 --> 00:16:31,880 Speaker 1: just want you to go find the bulletin and read it, 322 00:16:32,560 --> 00:16:35,960 Speaker 1: all right, so you have that knowledge. You have that 323 00:16:36,080 --> 00:16:39,960 Speaker 1: knowledge under your belt, all right. That the next thing 324 00:16:40,000 --> 00:16:43,240 Speaker 1: I want you to do when you drive this, tell 325 00:16:43,280 --> 00:16:45,480 Speaker 1: me how you drive this. How have you tried to 326 00:16:45,560 --> 00:16:52,440 Speaker 1: duplicate this condition. I'll just do a regular drive on it. 327 00:16:52,480 --> 00:16:55,720 Speaker 1: When I get up to maybe seventy, well, sixty is fine, 328 00:16:56,040 --> 00:16:59,920 Speaker 1: and seventy is fine, and sometimes there's seventy five that's 329 00:17:00,000 --> 00:17:03,440 Speaker 1: in the light come on and blink. Okay, I see 330 00:17:03,480 --> 00:17:05,200 Speaker 1: if I can just hit it, and so to stay 331 00:17:05,200 --> 00:17:09,040 Speaker 1: on solid. It came on solid one time and then 332 00:17:09,080 --> 00:17:12,000 Speaker 1: I went back up to the same speed. Good light 333 00:17:12,080 --> 00:17:15,159 Speaker 1: went out all right, so it wasn't it isn't the 334 00:17:15,200 --> 00:17:16,320 Speaker 1: only long enough for me to go in and do 335 00:17:16,359 --> 00:17:21,600 Speaker 1: a diagnostic on it. You ever been you ever been sick? Run? Yeah? Okay, 336 00:17:21,840 --> 00:17:24,240 Speaker 1: you ever ever you ever been sick? Where your your 337 00:17:24,320 --> 00:17:27,720 Speaker 1: your your body kind of aches. On Monday and Tuesday 338 00:17:27,720 --> 00:17:29,240 Speaker 1: you feel really bad, and then all of a sudden, 339 00:17:29,240 --> 00:17:33,840 Speaker 1: on Wednesday you get better and yeah, right, and you 340 00:17:34,119 --> 00:17:35,400 Speaker 1: know you want to go to work, and your wife 341 00:17:35,480 --> 00:17:37,000 Speaker 1: yells at you and says you shouldn't go to work, 342 00:17:37,000 --> 00:17:39,199 Speaker 1: you shouldn't be and that's a whole another story. And 343 00:17:39,240 --> 00:17:44,040 Speaker 1: then Thursday you feel terrible again. Yeah, okay, I'm gonna 344 00:17:44,080 --> 00:17:45,560 Speaker 1: give you the answer to this when I returned, but 345 00:17:45,600 --> 00:17:47,200 Speaker 1: I want you to keep these thoughts in your head 346 00:17:47,240 --> 00:17:50,040 Speaker 1: because the way you guys are approaching this is you're 347 00:17:50,040 --> 00:17:53,600 Speaker 1: trying to find a problem, not look for what's good 348 00:17:53,640 --> 00:17:56,760 Speaker 1: and potential symptoms. Stay put, we'll be back right after this. 349 00:17:56,800 --> 00:18:17,520 Speaker 1: I'm running any of the car. Doctor, don't go away. 350 00:18:26,119 --> 00:18:28,800 Speaker 1: Welcome back the car. Dr Ron, you and your mechanic 351 00:18:28,840 --> 00:18:30,280 Speaker 1: are still here. And I'm sorry I didn't get his 352 00:18:30,320 --> 00:18:35,199 Speaker 1: first name. His first name, I call him doctor, arn 353 00:18:35,560 --> 00:18:43,520 Speaker 1: Dr Doctor. When you're there, is he there? Okay, So 354 00:18:44,400 --> 00:18:46,760 Speaker 1: the point of what I was trying to explain before was, 355 00:18:47,400 --> 00:18:49,840 Speaker 1: you know, there's moments when the human body gets sick 356 00:18:49,920 --> 00:18:52,600 Speaker 1: and sick, and it goes through periods of better and 357 00:18:52,640 --> 00:18:54,680 Speaker 1: worse and better and worse, and eventually it goes one 358 00:18:54,680 --> 00:18:57,160 Speaker 1: way or the other. That's sort of where you guys 359 00:18:57,160 --> 00:18:59,919 Speaker 1: are at right now with this vehicle. All you've got 360 00:19:00,200 --> 00:19:05,000 Speaker 1: to go on, all right, is is the conditions that 361 00:19:05,040 --> 00:19:09,639 Speaker 1: exist when the problem occurs Mode six all right, and 362 00:19:09,640 --> 00:19:11,159 Speaker 1: I want you to read up on it if you 363 00:19:11,160 --> 00:19:15,520 Speaker 1: haven't already. Is your doorway to look at conditions that 364 00:19:15,560 --> 00:19:19,959 Speaker 1: are being created when the fault occurs, all right. If 365 00:19:20,080 --> 00:19:23,240 Speaker 1: if the submarine can't build ballast to dive or or 366 00:19:23,400 --> 00:19:26,159 Speaker 1: or surface, you would you would look at procedures, right. 367 00:19:26,200 --> 00:19:28,680 Speaker 1: This is just a procedure for it, all right. We're 368 00:19:28,720 --> 00:19:32,120 Speaker 1: just looking for a procedure to understand why the misfires 369 00:19:32,119 --> 00:19:36,000 Speaker 1: are occurring and on what particular cylinders. Okay, If that 370 00:19:36,119 --> 00:19:39,760 Speaker 1: snap on scan tool will give you Mode six data, Now, 371 00:19:39,800 --> 00:19:42,879 Speaker 1: it may be written in computer language, it may be hexadecimals. 372 00:19:43,000 --> 00:19:46,680 Speaker 1: Some versions of certain scan tools will actually break down 373 00:19:46,720 --> 00:19:51,520 Speaker 1: and and translate the hexadecimal language of the of the 374 00:19:51,560 --> 00:19:57,159 Speaker 1: mode six values into everyday English. All right, you are looking. 375 00:19:57,680 --> 00:20:01,879 Speaker 1: You are looking for the mode six data that you 376 00:20:01,920 --> 00:20:06,520 Speaker 1: can occur or pick up on. Regarding misfires, that's not 377 00:20:06,600 --> 00:20:09,240 Speaker 1: saying it's ignition. If it comes up as you see 378 00:20:09,320 --> 00:20:13,879 Speaker 1: cylinders to four, six and eight misfiring, that's not saying 379 00:20:13,920 --> 00:20:18,840 Speaker 1: there's ignition problems there. It's saying it's misfires. All right. 380 00:20:19,200 --> 00:20:21,239 Speaker 1: We had the conversation last week. We're on about how 381 00:20:21,240 --> 00:20:27,919 Speaker 1: an engine misfires, how the computer knows the engine is misfiring. Right, okay, 382 00:20:27,960 --> 00:20:30,400 Speaker 1: earn did you did you understand how the computer knows 383 00:20:30,720 --> 00:20:36,720 Speaker 1: when the engine is misfiring? Yeah? Okay, So all it's 384 00:20:36,720 --> 00:20:39,880 Speaker 1: showing you is misfires on those cylinders. If you can 385 00:20:39,920 --> 00:20:43,439 Speaker 1: get this vehicle to misfire at sixty seventy, whatever the 386 00:20:43,440 --> 00:20:47,320 Speaker 1: speed is, look at your mode six data. Go for 387 00:20:47,440 --> 00:20:49,560 Speaker 1: a ride. You don't have to do it while you're driving. 388 00:20:49,920 --> 00:20:51,879 Speaker 1: Go for a ride. Get the light to come on, 389 00:20:52,000 --> 00:20:54,359 Speaker 1: get it to blank, get it to happen under under 390 00:20:54,520 --> 00:20:59,400 Speaker 1: enough conditions and circumstances. Go back, don't shut the vehicle off. 391 00:21:00,320 --> 00:21:02,760 Speaker 1: Go back, plug in, go look at your mode six data. 392 00:21:03,480 --> 00:21:08,040 Speaker 1: You should start to see something recorded under those individual cylinders, 393 00:21:09,400 --> 00:21:12,520 Speaker 1: all right, and that will at least give you a direction. 394 00:21:13,000 --> 00:21:16,600 Speaker 1: My suspicion, and what I'm thinking about is if you 395 00:21:16,680 --> 00:21:18,560 Speaker 1: start to see it on one side or the other, 396 00:21:18,600 --> 00:21:21,800 Speaker 1: you've already changed ignition. The problem doesn't happen on a 397 00:21:21,880 --> 00:21:26,800 Speaker 1: regular basis. It sounds like, okay, I'm thinking, I'm thinking 398 00:21:26,840 --> 00:21:30,840 Speaker 1: about setting aside. Maybe you've got bad new parts because 399 00:21:30,840 --> 00:21:36,800 Speaker 1: you've changed all the ignition you did plugs, coils, wires, right, yes, okay, 400 00:21:36,920 --> 00:21:40,560 Speaker 1: So unless you've got a bad new part, perhaps you 401 00:21:40,640 --> 00:21:44,480 Speaker 1: have a two step misfire problem. Perhaps something was wrong 402 00:21:44,520 --> 00:21:47,159 Speaker 1: with one of the ignition components you replaced, but it 403 00:21:47,200 --> 00:21:49,800 Speaker 1: went on for so long, or it caused a and 404 00:21:49,960 --> 00:21:53,679 Speaker 1: damage something inside the engine. Is it causing a catalytic 405 00:21:53,680 --> 00:21:56,520 Speaker 1: converter to break down and start to fail, causing a 406 00:21:56,600 --> 00:22:00,360 Speaker 1: restriction which will work as a misfire. Right, it's gonna 407 00:22:00,359 --> 00:22:03,320 Speaker 1: be restricted exhaust. It's gonna build up pressure inside the 408 00:22:03,320 --> 00:22:05,360 Speaker 1: exhaust system, back it up into the engine and cause 409 00:22:05,400 --> 00:22:09,960 Speaker 1: a misfire, especially under heavy load. But before we go 410 00:22:10,080 --> 00:22:14,159 Speaker 1: start changing things, let's prove it. Let's find which cylinders 411 00:22:14,160 --> 00:22:18,520 Speaker 1: are missing. At least then you know how to attack this, right, 412 00:22:19,280 --> 00:22:24,000 Speaker 1: does that make sense? Okay, you know, let's let's look 413 00:22:24,040 --> 00:22:26,120 Speaker 1: for what's good. Remember last week I said, go take 414 00:22:26,119 --> 00:22:29,040 Speaker 1: a screwdriver. Listen to the injectors. Listen to them, click, 415 00:22:29,400 --> 00:22:34,000 Speaker 1: listen to the noise they make. Okay, that's kind of 416 00:22:34,000 --> 00:22:36,880 Speaker 1: out the window here, because it sounds like your problem 417 00:22:37,080 --> 00:22:40,760 Speaker 1: isn't occurring at idle anymore. Now, if you want to 418 00:22:40,800 --> 00:22:43,320 Speaker 1: go listen to the injectors through a mechanic stethoscope or 419 00:22:43,320 --> 00:22:46,280 Speaker 1: a screwdriver handle, just to get an understanding of what 420 00:22:46,320 --> 00:22:48,880 Speaker 1: the injector you're supposed to sound like. Do it. I'm 421 00:22:48,880 --> 00:22:52,440 Speaker 1: all for it, all right, there's there's there's no way 422 00:22:52,480 --> 00:22:55,520 Speaker 1: you can have too much knowledge in your head. All right, 423 00:22:56,040 --> 00:23:00,520 Speaker 1: but but stop changing parts. Let's let's use mode six. 424 00:23:00,600 --> 00:23:03,679 Speaker 1: That's why it's there, all right. The other thing you 425 00:23:03,680 --> 00:23:07,720 Speaker 1: can look at is earned you, and I'm not trying 426 00:23:07,760 --> 00:23:10,280 Speaker 1: to insult you. You understand the concept of fuel trim 427 00:23:10,680 --> 00:23:17,320 Speaker 1: long term, short term, Okay, let's use let's use fuel trim, 428 00:23:17,359 --> 00:23:20,679 Speaker 1: all right. If if this vehicle, if this vehicle has 429 00:23:20,720 --> 00:23:23,080 Speaker 1: a misfire on one bank or the other, or one 430 00:23:23,119 --> 00:23:26,359 Speaker 1: cylinder or the other, we should see a variation of 431 00:23:26,400 --> 00:23:30,080 Speaker 1: fuel trim between left and right correct, because of the 432 00:23:30,160 --> 00:23:32,960 Speaker 1: lack of oxygen being consumed, it's gonna drive that vehicle 433 00:23:33,040 --> 00:23:38,160 Speaker 1: one way or the other. Right, let's look at fuel trim. 434 00:23:38,600 --> 00:23:42,800 Speaker 1: You have things you can use, all right. Don't count 435 00:23:42,800 --> 00:23:45,000 Speaker 1: on the tool to give you the golden bullet. Count 436 00:23:45,000 --> 00:23:46,760 Speaker 1: on the tool to give you information so the thing 437 00:23:46,840 --> 00:23:49,399 Speaker 1: between your ears can come to a conclusion. Does that 438 00:23:49,440 --> 00:23:54,000 Speaker 1: make sense? Alright? Does that make sense? Promise you'll call 439 00:23:54,040 --> 00:23:57,879 Speaker 1: me back next week after you fix it, all right. 440 00:23:57,880 --> 00:24:00,800 Speaker 1: I'm gonna hold you to that, all right, you guys, 441 00:24:01,000 --> 00:24:06,200 Speaker 1: You guys, be good, have a great rest of the day. Yeah, alright, 442 00:24:06,320 --> 00:24:09,959 Speaker 1: bye bye, um. Yeah, it's let's let's look for things. 443 00:24:10,480 --> 00:24:12,560 Speaker 1: You know, let's how does this work? How am I 444 00:24:12,560 --> 00:24:15,200 Speaker 1: gonna fix it? You know, I don't care whether it's 445 00:24:15,200 --> 00:24:18,120 Speaker 1: a squeaky door, hinge and engine that misfires or anything 446 00:24:18,160 --> 00:24:21,320 Speaker 1: in between. We all take the same diagnostic approach. Once 447 00:24:21,320 --> 00:24:22,680 Speaker 1: in a while, you put a drop of oil on 448 00:24:22,720 --> 00:24:24,200 Speaker 1: the hinge, and if it's squeak and make a noise, 449 00:24:24,240 --> 00:24:27,040 Speaker 1: you get lucky. It quiets it down. Sometimes you find 450 00:24:27,040 --> 00:24:29,000 Speaker 1: out that that drop of oil makes the noise worse 451 00:24:29,600 --> 00:24:33,960 Speaker 1: because it's not that hinge. It's somewhere else. So let's 452 00:24:34,160 --> 00:24:36,240 Speaker 1: let's start practicing and doing it that way. Let's pull 453 00:24:36,240 --> 00:24:37,920 Speaker 1: over and take a pause. When we come back, we'll 454 00:24:37,960 --> 00:24:40,720 Speaker 1: go right to Clara and Pennsylvania with THEO for Toyota 455 00:24:40,880 --> 00:24:45,720 Speaker 1: Rondady in the car doctorate your service zero zero. We're 456 00:24:45,760 --> 00:24:55,080 Speaker 1: back right after this. Welcome back the car doctor. Hey Tom, 457 00:24:55,119 --> 00:24:57,159 Speaker 1: real quick, you know I meant that I meant to 458 00:24:57,160 --> 00:24:59,080 Speaker 1: tell you, and I was thinking about this. You know 459 00:24:59,080 --> 00:25:01,199 Speaker 1: what part of the problem with that hummer repair is 460 00:25:01,560 --> 00:25:06,760 Speaker 1: that they're going through up there. Uh well, and I 461 00:25:06,840 --> 00:25:09,240 Speaker 1: just want to point this out that they're using a 462 00:25:09,280 --> 00:25:12,920 Speaker 1: snap On scanner, all right, and and a lot of times, listen, 463 00:25:12,960 --> 00:25:14,840 Speaker 1: snap On makes a decent scanner, but it's not the 464 00:25:14,880 --> 00:25:16,960 Speaker 1: be all and end all, and a lot of times 465 00:25:17,440 --> 00:25:20,920 Speaker 1: it's how they interpret the information, all right. It took 466 00:25:20,920 --> 00:25:24,000 Speaker 1: me a minute to to get it in my head because, 467 00:25:24,040 --> 00:25:27,520 Speaker 1: for example, my Opus I vs scan tool will break 468 00:25:27,520 --> 00:25:30,920 Speaker 1: the Mode six language down to everyday language so it's 469 00:25:31,000 --> 00:25:34,679 Speaker 1: easier for us to understand. So you know, they're writing 470 00:25:34,720 --> 00:25:37,840 Speaker 1: it snap On is likely writing it in hexadecimal code, 471 00:25:37,840 --> 00:25:40,240 Speaker 1: and it's using all machine language, and it's it's very 472 00:25:40,280 --> 00:25:43,159 Speaker 1: complicated and very convoluted and twisted. Now some of the 473 00:25:43,240 --> 00:25:45,800 Speaker 1: later models of software, it depends on which one they're using, 474 00:25:46,040 --> 00:25:49,040 Speaker 1: will break it down to everyday language, but they don't 475 00:25:49,080 --> 00:25:51,160 Speaker 1: take full advantage of it like some of the other 476 00:25:51,280 --> 00:25:54,160 Speaker 1: companies out there, and Opus I v S will actually 477 00:25:54,200 --> 00:25:57,040 Speaker 1: break it down into everyday language and call it ignition, 478 00:25:57,080 --> 00:26:02,640 Speaker 1: misfire um EVA problem, you know, exponentially weighted average movement 479 00:26:03,000 --> 00:26:05,880 Speaker 1: um all the technical terms. They put it into everyday language. 480 00:26:05,880 --> 00:26:07,639 Speaker 1: So I just gotta I gave a shout out to 481 00:26:07,680 --> 00:26:10,200 Speaker 1: my boys over at Iby Opus I VS because they've 482 00:26:10,280 --> 00:26:11,960 Speaker 1: just they've got it going on. I bet you they 483 00:26:12,000 --> 00:26:14,000 Speaker 1: would have fixed that car faster with a better scan tool. 484 00:26:14,160 --> 00:26:16,520 Speaker 1: Let's go over to Clara and Pennsylvania, Oh for Toyota 485 00:26:16,560 --> 00:26:19,879 Speaker 1: Highlander and the climate control problem. Clara, welcome to the 486 00:26:19,920 --> 00:26:22,359 Speaker 1: car doctor. You've waited long enough. How can I help you? 487 00:26:22,359 --> 00:26:27,160 Speaker 1: You're very welcome. What's going on? Well, I cannot use 488 00:26:27,359 --> 00:26:31,719 Speaker 1: my heat and defrost in my car because the button 489 00:26:31,880 --> 00:26:35,520 Speaker 1: or not whatever you call it to turn the temperature 490 00:26:35,640 --> 00:26:39,119 Speaker 1: up and down will not will no longer work. I 491 00:26:39,280 --> 00:26:44,639 Speaker 1: just I just received from Donny. As you pull it in, 492 00:26:45,600 --> 00:26:50,080 Speaker 1: I'll tune in Pennsylvania I guess it's called a bezel, right. 493 00:26:50,600 --> 00:26:55,080 Speaker 1: I think it's from a two thousand six Toyota Highlander, 494 00:26:55,160 --> 00:26:57,280 Speaker 1: but it is a little different than mine, so I 495 00:26:57,280 --> 00:26:58,760 Speaker 1: don't know if it's gonna work, but I have a 496 00:26:58,760 --> 00:27:01,720 Speaker 1: mechanic who's going to look at for me. Okay, I 497 00:27:01,760 --> 00:27:04,480 Speaker 1: didn't have to pay too much for it. Is your 498 00:27:04,560 --> 00:27:12,320 Speaker 1: knob loose, your heat? Your heat or knob is loose, right, right, 499 00:27:12,640 --> 00:27:15,119 Speaker 1: So if you pull that knob off, there's going to 500 00:27:15,160 --> 00:27:17,640 Speaker 1: be a little jam nut underneath there. Has he done 501 00:27:17,640 --> 00:27:21,720 Speaker 1: that or have you done that yet? Alright, so pull 502 00:27:21,800 --> 00:27:26,680 Speaker 1: the knob off. Listen, it's already broken, right, You can't 503 00:27:26,720 --> 00:27:30,560 Speaker 1: break it anymore. Broke is broke, so it's now it's 504 00:27:30,560 --> 00:27:32,440 Speaker 1: time to get creative and try and fix it, because 505 00:27:32,440 --> 00:27:36,280 Speaker 1: otherwise you're buying a control head, which I think is 506 00:27:36,840 --> 00:27:41,040 Speaker 1: five or six D from Toyota. It's it's the phrase 507 00:27:41,600 --> 00:27:48,240 Speaker 1: no worse. Yeah, okay, you know, the phrase stupid money 508 00:27:48,280 --> 00:27:49,680 Speaker 1: was coming up in my head and I just wasn't 509 00:27:49,680 --> 00:27:51,720 Speaker 1: sure how stupid they were what they wanted for it. 510 00:27:52,160 --> 00:27:55,600 Speaker 1: So it's already broke, you though, Take the knob off, 511 00:27:56,000 --> 00:27:59,760 Speaker 1: tighten a little jam nut, all right? Now, be careful 512 00:27:59,760 --> 00:28:02,920 Speaker 1: when you tighten it, there's going to be an index pin. 513 00:28:03,000 --> 00:28:05,560 Speaker 1: And you'll understand this when you take the knob off. 514 00:28:05,600 --> 00:28:09,159 Speaker 1: They have to have a way of it's just a potentiometer, 515 00:28:09,200 --> 00:28:12,159 Speaker 1: which is just a varying resistor, and they have to 516 00:28:12,200 --> 00:28:15,960 Speaker 1: have a way to define max colder, max hot. So 517 00:28:16,000 --> 00:28:19,040 Speaker 1: they put a pin in the switch and that locks 518 00:28:19,040 --> 00:28:21,399 Speaker 1: it in place to the dash or the bezel piece 519 00:28:21,400 --> 00:28:24,720 Speaker 1: that you're discussing, and then that's the that's the zero 520 00:28:24,800 --> 00:28:26,480 Speaker 1: point and then you turn the knob and it varies 521 00:28:26,520 --> 00:28:31,040 Speaker 1: the resistance. Now, if that doesn't work, just tightening the 522 00:28:31,160 --> 00:28:34,800 Speaker 1: jam nutton, lining up the pin. Have your mechanics tell 523 00:28:34,840 --> 00:28:38,240 Speaker 1: him take the control head out. All right, there's a 524 00:28:38,280 --> 00:28:40,320 Speaker 1: cable ribbon. You ever see the inside of a computer 525 00:28:42,000 --> 00:28:44,720 Speaker 1: and you you look at you look at ribbon cables. 526 00:28:46,480 --> 00:28:48,240 Speaker 1: You know what I mean by a ribbon cable attaches 527 00:28:48,280 --> 00:28:51,840 Speaker 1: to the motherboard. That's all it is. It's just a 528 00:28:51,920 --> 00:28:55,560 Speaker 1: ribbon cable attached to the to the potentiometer which then 529 00:28:55,680 --> 00:28:59,520 Speaker 1: feeds the board of the control unit. All right, and 530 00:28:59,600 --> 00:29:02,400 Speaker 1: a lot of times that that that knob. This is 531 00:29:02,440 --> 00:29:07,560 Speaker 1: the center knob. Correct, No, it's the left hand. Okay, 532 00:29:07,560 --> 00:29:09,760 Speaker 1: it's the left hand nob. So a lot of times 533 00:29:09,840 --> 00:29:14,840 Speaker 1: that knob comes loose because the nutbacks off and the 534 00:29:14,880 --> 00:29:19,600 Speaker 1: printer the ribbon cable falls off inside the unit. So 535 00:29:19,720 --> 00:29:22,960 Speaker 1: you're seeing, you're seeing what caused that, you're not seeing 536 00:29:22,960 --> 00:29:25,560 Speaker 1: the effect. You've got to take the control unit out 537 00:29:25,600 --> 00:29:27,680 Speaker 1: of the dish, take it apart to actually see the 538 00:29:27,760 --> 00:29:31,400 Speaker 1: ribbon cable. It will be physically unplugged. Now, there's some 539 00:29:31,600 --> 00:29:35,200 Speaker 1: very delicate pins there. So as long as the pins 540 00:29:35,240 --> 00:29:39,920 Speaker 1: didn't break over time, odds are you know what, Clara, 541 00:29:40,080 --> 00:29:42,520 Speaker 1: I fixed a lot of these. I don't think I've 542 00:29:42,560 --> 00:29:46,720 Speaker 1: bought a control unit and gosh, six or seven years now, 543 00:29:47,640 --> 00:29:49,760 Speaker 1: you know, once we started to see these as the 544 00:29:49,800 --> 00:29:55,000 Speaker 1: problem just by reconnecting the uh control ribbon. I think 545 00:29:55,120 --> 00:29:58,280 Speaker 1: one of them broke the connection for the control ribbon, 546 00:29:59,320 --> 00:30:02,280 Speaker 1: and I took it down the street to the guys 547 00:30:02,360 --> 00:30:07,080 Speaker 1: that make alarm systems and do very detailed soldering, and 548 00:30:07,120 --> 00:30:09,840 Speaker 1: I talked them into soldering it for me because I 549 00:30:09,880 --> 00:30:13,080 Speaker 1: fixed all their cars and uh um, you know, we 550 00:30:13,200 --> 00:30:15,000 Speaker 1: repaired it because we didn't want to spend you know, 551 00:30:15,200 --> 00:30:17,440 Speaker 1: the crazy money that they want to fix these things. 552 00:30:17,440 --> 00:30:20,400 Speaker 1: And so far it's worked. So far, it's worked. Everyone 553 00:30:20,480 --> 00:30:22,320 Speaker 1: I don't know if my guys, Yeah, I don't know 554 00:30:22,360 --> 00:30:24,200 Speaker 1: if my guy is going to be able to do that. Now, 555 00:30:24,200 --> 00:30:27,640 Speaker 1: are you saying we should take the entire piece out, 556 00:30:27,720 --> 00:30:30,840 Speaker 1: the whole devil pull it off, or just the knob, 557 00:30:31,080 --> 00:30:33,320 Speaker 1: just the knob pulled the knob off. It's just held 558 00:30:33,320 --> 00:30:35,840 Speaker 1: on by pressure. There should not be a set screw. 559 00:30:36,040 --> 00:30:37,760 Speaker 1: Look at the knob carefully. If you don't see a 560 00:30:37,800 --> 00:30:40,040 Speaker 1: set screw or something to remove, it should just be 561 00:30:40,080 --> 00:30:43,000 Speaker 1: a push on knob. Take the knob off. You will 562 00:30:43,040 --> 00:30:46,240 Speaker 1: see a I want to say, a twelve or fourteen 563 00:30:46,280 --> 00:30:51,400 Speaker 1: millimeter very thin jam nut, all right, and just gently 564 00:30:51,480 --> 00:30:53,200 Speaker 1: tighten it up. You can even spin it up tight 565 00:30:53,240 --> 00:30:54,880 Speaker 1: and you'll see all of a sudden the stem will 566 00:30:54,880 --> 00:30:58,240 Speaker 1: pull back into the dash and snug up. But I'm 567 00:30:58,280 --> 00:31:00,400 Speaker 1: trying to recall because it's been a while since i've seen. 568 00:31:00,400 --> 00:31:03,280 Speaker 1: When there is there's some type of an identifier pin 569 00:31:03,400 --> 00:31:06,280 Speaker 1: that has to be lined up in order to provide 570 00:31:06,640 --> 00:31:10,680 Speaker 1: it's it's it's base point of calibration. All right, Think 571 00:31:10,680 --> 00:31:13,880 Speaker 1: of a think of a circle, a circular switch, right, 572 00:31:14,320 --> 00:31:16,440 Speaker 1: that switch has to have a max position and a 573 00:31:16,480 --> 00:31:20,800 Speaker 1: men position. Well, that pin identifies where that where that 574 00:31:21,000 --> 00:31:24,240 Speaker 1: zero point begins and ends, so to speak. So you've 575 00:31:24,240 --> 00:31:26,720 Speaker 1: got to make sure that when you tighten the nut up, 576 00:31:26,800 --> 00:31:29,560 Speaker 1: you you line that pin up into the besl It 577 00:31:29,600 --> 00:31:32,160 Speaker 1: will be obvious to you. It's hidden behind the knob 578 00:31:32,280 --> 00:31:34,920 Speaker 1: right now. I don't believe you can see it. All right. 579 00:31:35,680 --> 00:31:39,520 Speaker 1: If if tightening that jam not up with with the 580 00:31:39,600 --> 00:31:43,880 Speaker 1: knob off doesn't restore functionality, then have them take the 581 00:31:43,880 --> 00:31:47,000 Speaker 1: control unit apart and you will see there's a printer 582 00:31:47,160 --> 00:31:50,120 Speaker 1: ribbon attached to it. It's already broken. You can't break 583 00:31:50,160 --> 00:31:52,920 Speaker 1: it anymore. There's a printer ribbon attached to it, or 584 00:31:52,960 --> 00:31:55,720 Speaker 1: a cable ribbon I'm sorry, a cable ribbon attached to 585 00:31:55,800 --> 00:31:59,000 Speaker 1: it that has become unplugged. It might be damaged as 586 00:31:59,000 --> 00:32:01,040 Speaker 1: a result of the not being loose, but you may 587 00:32:01,080 --> 00:32:03,280 Speaker 1: be able to plug it back in, put it all 588 00:32:03,280 --> 00:32:06,320 Speaker 1: back together, tighten the nut up and down the road, 589 00:32:07,800 --> 00:32:11,000 Speaker 1: all right, So try that. I I think that will work, 590 00:32:11,160 --> 00:32:14,240 Speaker 1: depending upon how badly this is broken. But remember it's 591 00:32:14,240 --> 00:32:17,400 Speaker 1: already broken. You you can't break it anymore. Call me back, 592 00:32:17,480 --> 00:32:19,080 Speaker 1: let me know what happens. I'm glad to help anyway 593 00:32:19,120 --> 00:32:22,920 Speaker 1: I can. In the future, zero run any of the 594 00:32:22,960 --> 00:32:27,080 Speaker 1: car doctor coming back right after this. What this car 595 00:32:27,200 --> 00:32:37,680 Speaker 1: is automatic, it's systematic, it's hard, dramatic, what's greased lightning? 596 00:32:44,400 --> 00:32:46,080 Speaker 1: Welcome back round any of the car, doctor, you know? 597 00:32:46,080 --> 00:32:48,320 Speaker 1: And I keep saying that nobody is going to be 598 00:32:48,360 --> 00:32:51,400 Speaker 1: talking about tesla's that way in fifty years. There's just 599 00:32:51,480 --> 00:32:54,200 Speaker 1: no way. Hey man, my armature is bigger than yours. 600 00:32:54,320 --> 00:32:57,080 Speaker 1: I have more copper windings than you. You know who 601 00:32:57,120 --> 00:32:59,760 Speaker 1: cares it won't matter, and I can prove it won't matter, 602 00:32:59,800 --> 00:33:03,400 Speaker 1: you know, wine, because there's nothing sexy about a tesla. 603 00:33:03,440 --> 00:33:06,520 Speaker 1: There's nothing inspiring about a tesla. I'll tell you a 604 00:33:06,520 --> 00:33:09,360 Speaker 1: true story. I was bad today, Tom, I was so 605 00:33:09,400 --> 00:33:14,160 Speaker 1: bad today. Why do I believe that I took I 606 00:33:14,200 --> 00:33:16,880 Speaker 1: took Black out today? Um, for those of you that 607 00:33:16,960 --> 00:33:19,280 Speaker 1: don't know, Black's my two door fifty five Chevy that 608 00:33:19,520 --> 00:33:21,880 Speaker 1: you know. I was inflicted by this disease watching American 609 00:33:21,880 --> 00:33:23,920 Speaker 1: graffiti back in nineteen seventy three, and I said, I 610 00:33:23,960 --> 00:33:25,680 Speaker 1: have to make one of those. And I've made a 611 00:33:25,680 --> 00:33:27,960 Speaker 1: few of them, and this is the best incarnation of that. 612 00:33:28,720 --> 00:33:31,160 Speaker 1: And I I there was a white Tesla here in 613 00:33:31,200 --> 00:33:34,320 Speaker 1: North Jersey at the traffic light this morning, and it 614 00:33:34,440 --> 00:33:36,480 Speaker 1: was sitting there and and it was it's a gorgeous 615 00:33:36,520 --> 00:33:38,480 Speaker 1: day here in New Jersey, really is. The weather is 616 00:33:38,480 --> 00:33:40,760 Speaker 1: gorgeous after Hurricane Ida. And you know we always get that, 617 00:33:40,840 --> 00:33:43,560 Speaker 1: you know, nice weather after the storm thing. Um. You know, 618 00:33:43,600 --> 00:33:45,760 Speaker 1: he was sitting at a traffic light in his in 619 00:33:45,800 --> 00:33:48,880 Speaker 1: his white Tesla, all all polished up and out for 620 00:33:48,920 --> 00:33:51,720 Speaker 1: an early Saturday morning ride. And you know, he had 621 00:33:51,720 --> 00:33:53,760 Speaker 1: on his it was a little cool, so he had like, 622 00:33:53,840 --> 00:33:55,719 Speaker 1: you know, one of those flat beanie caps on, and 623 00:33:56,000 --> 00:33:59,160 Speaker 1: you know, his little scarf and you know, um, you know, 624 00:33:59,200 --> 00:34:01,200 Speaker 1: and his his his his wife was sitting in the 625 00:34:01,240 --> 00:34:03,200 Speaker 1: car next to him, and she was all quaffed up, 626 00:34:03,240 --> 00:34:05,800 Speaker 1: you know, with her, you know, all fancy gloves on, 627 00:34:05,880 --> 00:34:07,800 Speaker 1: and you know, like they were going to breakfast or something. 628 00:34:07,800 --> 00:34:09,279 Speaker 1: And they were just sitting there and they're listening to 629 00:34:09,320 --> 00:34:12,480 Speaker 1: their tesla, not say a single thing. And I pulled 630 00:34:12,560 --> 00:34:15,480 Speaker 1: up next to him, and I didn't want to do it, 631 00:34:15,520 --> 00:34:17,319 Speaker 1: but he kept looking at my car like he didn't 632 00:34:17,360 --> 00:34:20,440 Speaker 1: understand it. So I opened up the headers because I 633 00:34:20,440 --> 00:34:22,240 Speaker 1: had electric cutouts on us. I opened up the headers 634 00:34:22,239 --> 00:34:23,560 Speaker 1: and he sat there and he got to listen to 635 00:34:23,560 --> 00:34:27,640 Speaker 1: the sounds of horsepower. Well, I don't know, for twenty 636 00:34:27,680 --> 00:34:30,279 Speaker 1: seconds before the light change, and his wife was laughing hysterically. 637 00:34:30,280 --> 00:34:32,040 Speaker 1: She really loved it, especially when I rebbed it up 638 00:34:32,040 --> 00:34:34,160 Speaker 1: and I launched it at three grands. I'm not any 639 00:34:34,200 --> 00:34:36,400 Speaker 1: in the car, doctor, apologizing to him wherever he might 640 00:34:36,440 --> 00:34:39,320 Speaker 1: be in reminding all of you, good mechanics aren't expensive, 641 00:34:39,400 --> 00:34:40,680 Speaker 1: They're priceless. See you,