1 00:00:00,440 --> 00:00:02,680 Speaker 1: Ron and Nannian. It's me. You're you're buying me. I 2 00:00:02,720 --> 00:00:04,240 Speaker 1: say it all the time to come to the shop. 3 00:00:04,360 --> 00:00:06,320 Speaker 1: This is what you get. It's no different, it's this 4 00:00:06,440 --> 00:00:08,959 Speaker 1: isn't exactly except on standing there, usually in a blue 5 00:00:09,039 --> 00:00:14,840 Speaker 1: uniform and lately suspendous because my pants keep falling down. 6 00:00:14,440 --> 00:00:17,360 Speaker 1: The car doctor, you don't want to know what goes 7 00:00:17,400 --> 00:00:19,800 Speaker 1: bed on those engines. Usually it's it's it's head gaskets 8 00:00:19,840 --> 00:00:22,119 Speaker 1: for the headscrap. That was the Yeah, that was the 9 00:00:22,320 --> 00:00:25,040 Speaker 1: you shouldn't have asked. Welcome to the radio home of 10 00:00:25,200 --> 00:00:29,720 Speaker 1: Ron and Nanian, the car Doctors. This is where car 11 00:00:29,800 --> 00:00:33,400 Speaker 1: owners the world over turned to for their definitive opinion 12 00:00:33,479 --> 00:00:37,360 Speaker 1: on automotive repair. If your mechanics giving you a busy signal, 13 00:00:37,560 --> 00:00:40,880 Speaker 1: pick up the phone and call in. The garage doors 14 00:00:40,960 --> 00:00:43,000 Speaker 1: are open, but I am here to take your calls 15 00:00:43,280 --> 00:00:50,400 Speaker 1: at eight five five six and now he running. I 16 00:00:50,479 --> 00:00:52,720 Speaker 1: want to start off this hour talking a little bit 17 00:00:52,720 --> 00:00:56,160 Speaker 1: about well, the car warranty and how we all kind 18 00:00:56,160 --> 00:00:59,240 Speaker 1: of lean on it heavy. We all sit there and say, hey, God, 19 00:00:59,320 --> 00:01:02,040 Speaker 1: car warrant year. I've got a used car warranty A nothing. 20 00:01:02,800 --> 00:01:04,840 Speaker 1: Talk to you about your car warranty yes, or what's it? 21 00:01:04,880 --> 00:01:06,280 Speaker 1: What's your problem? Sir? How can I help you? How 22 00:01:06,319 --> 00:01:09,160 Speaker 1: are you today? Um? We have a lot to talk 23 00:01:09,160 --> 00:01:12,880 Speaker 1: about today, don't we. Um, we're gonna talk about new yet. 24 00:01:12,920 --> 00:01:15,639 Speaker 1: We'll wait till the end. Should we wait to the end? Okay, 25 00:01:15,680 --> 00:01:17,039 Speaker 1: we'll wait till the end. We have a good news 26 00:01:17,080 --> 00:01:19,160 Speaker 1: story to tell you, guys. Um, if you stick around 27 00:01:19,240 --> 00:01:20,520 Speaker 1: till the end of the at least the at least 28 00:01:20,560 --> 00:01:22,240 Speaker 1: the end of this hour. All right, we will do 29 00:01:22,280 --> 00:01:23,480 Speaker 1: it by the end of this hour. But we have 30 00:01:23,480 --> 00:01:26,240 Speaker 1: a good news story. UM. We want to talk about 31 00:01:26,280 --> 00:01:29,160 Speaker 1: car warranties because you know it's it's I don't really 32 00:01:29,160 --> 00:01:32,000 Speaker 1: talk about them. I'll suggest that you get them sometimes, 33 00:01:32,520 --> 00:01:33,800 Speaker 1: but I want to tell you a story about it. 34 00:01:33,800 --> 00:01:36,280 Speaker 1: Where a warranty just I don't know. I don't think 35 00:01:36,280 --> 00:01:39,199 Speaker 1: the warranty, you know, what good is it? Because it 36 00:01:39,200 --> 00:01:42,200 Speaker 1: it may not work, as as demonstrated by this example. 37 00:01:43,080 --> 00:01:46,480 Speaker 1: In OH six Mercury Montego rolled into the shop. And 38 00:01:46,560 --> 00:01:49,880 Speaker 1: actually it was a couple of weeks ago, and in 39 00:01:49,960 --> 00:01:54,760 Speaker 1: A six Montego was one of those rare weird cars produced. 40 00:01:54,960 --> 00:01:57,800 Speaker 1: The equivalent was a Ford five hundred back in the 41 00:01:57,920 --> 00:02:00,200 Speaker 1: day in the mid in the mid two thousands there, 42 00:02:00,200 --> 00:02:01,600 Speaker 1: and it was I think it was only produced for 43 00:02:01,640 --> 00:02:04,080 Speaker 1: a couple of I don't know, a couple of four 44 00:02:04,160 --> 00:02:06,440 Speaker 1: or five year model years. It wasn't a real long run. 45 00:02:07,320 --> 00:02:10,040 Speaker 1: And this particular Montego, like a lot of them of 46 00:02:10,120 --> 00:02:14,160 Speaker 1: that generation of that body style, had a CVT transmission, 47 00:02:15,200 --> 00:02:17,800 Speaker 1: and I don't know, c vt s were kind of 48 00:02:17,840 --> 00:02:20,560 Speaker 1: becoming mainstream, but it was more experimental at the time. 49 00:02:20,600 --> 00:02:24,160 Speaker 1: But whatever, you know this this customer found this car 50 00:02:24,200 --> 00:02:26,720 Speaker 1: out in Pennsylvania, no knock against Pennsylvania. It was at 51 00:02:26,720 --> 00:02:29,359 Speaker 1: a used car a lot clean little car, pretty little car, 52 00:02:29,520 --> 00:02:33,640 Speaker 1: nice red, you know, well cared for, well maintained, and 53 00:02:33,800 --> 00:02:36,200 Speaker 1: it only had forty some a thousand miles on it. 54 00:02:36,280 --> 00:02:39,280 Speaker 1: And when she purchased it, Maggie was also able to 55 00:02:39,320 --> 00:02:42,600 Speaker 1: purchase a used car warranty with it for powertrain coverage. 56 00:02:43,480 --> 00:02:46,000 Speaker 1: Well sure is a good thing she did, because about 57 00:02:46,080 --> 00:02:49,280 Speaker 1: three months later, going back a couple of weeks maybe 58 00:02:49,320 --> 00:02:53,280 Speaker 1: mid August, it um it puked the trans it just 59 00:02:53,520 --> 00:02:55,320 Speaker 1: you know, I couldn't get a transport. I think I 60 00:02:55,360 --> 00:02:58,200 Speaker 1: talked about this up here on air, maybe in a 61 00:02:58,240 --> 00:02:59,800 Speaker 1: positive light. I have to go back and listen to 62 00:02:59,840 --> 00:03:02,360 Speaker 1: the audio, because here's the negative side of it. So 63 00:03:02,440 --> 00:03:04,280 Speaker 1: she had the trans done, no secret, she had the 64 00:03:04,320 --> 00:03:05,720 Speaker 1: trans done. She was able to take it back to 65 00:03:05,760 --> 00:03:07,959 Speaker 1: the used car dealer. They dealt with the warrant company. 66 00:03:08,000 --> 00:03:10,560 Speaker 1: The warrant company had to talk to Ford. Ford had 67 00:03:10,600 --> 00:03:14,320 Speaker 1: no parts available. So Ford specifically built a transmission for 68 00:03:14,360 --> 00:03:18,960 Speaker 1: this vehicle from scratch, I understand, and put a remanufactured 69 00:03:19,000 --> 00:03:20,880 Speaker 1: transmission in it. That took him a couple of weeks 70 00:03:20,880 --> 00:03:22,440 Speaker 1: to get and get squared away, which I would have 71 00:03:22,480 --> 00:03:24,720 Speaker 1: kind of been annoyed with. But you know, maybe my 72 00:03:24,800 --> 00:03:27,280 Speaker 1: thinking has to change, Maybe the world is changing. Maybe 73 00:03:27,320 --> 00:03:30,760 Speaker 1: it's you know, the warranty doesn't guarantee you instant access, 74 00:03:30,760 --> 00:03:32,799 Speaker 1: which I've said for a long time, but boy, this sure. 75 00:03:32,840 --> 00:03:36,640 Speaker 1: It was a long time. And trans went in the car, 76 00:03:36,720 --> 00:03:39,200 Speaker 1: trans control module went in the car, and a couple 77 00:03:39,240 --> 00:03:41,880 Speaker 1: of weeks went by and started doing the same thing again, 78 00:03:42,200 --> 00:03:44,000 Speaker 1: well sort of the same thing. It actually has more 79 00:03:44,040 --> 00:03:46,280 Speaker 1: codes in it than it originally had. It actually has 80 00:03:46,280 --> 00:03:49,800 Speaker 1: more faults with the transmission this time, sitting a multitude 81 00:03:49,800 --> 00:03:51,880 Speaker 1: of things that led me to believe that perhaps there's 82 00:03:51,920 --> 00:03:57,400 Speaker 1: something mechanically assembled wrong inside the transmission. I don't know, 83 00:03:57,480 --> 00:03:58,960 Speaker 1: yet I know it's got to go back to Ford. 84 00:03:59,040 --> 00:04:00,880 Speaker 1: She took it to the local four A dealer who 85 00:04:01,200 --> 00:04:03,280 Speaker 1: is either afraid of it or just didn't want to 86 00:04:03,320 --> 00:04:05,080 Speaker 1: be bothered with it, and towed it back to her house. 87 00:04:05,080 --> 00:04:07,080 Speaker 1: She found it in her driveway with a note that 88 00:04:07,120 --> 00:04:10,360 Speaker 1: said we'll call you, which I kind of took as 89 00:04:10,400 --> 00:04:13,400 Speaker 1: a weird statement. Just maybe they were just not up 90 00:04:13,400 --> 00:04:16,400 Speaker 1: to the task yet. They made some excuse about having 91 00:04:16,440 --> 00:04:18,480 Speaker 1: to get to some of the other work that has 92 00:04:18,480 --> 00:04:20,640 Speaker 1: to be done because of all the flood vehicles that 93 00:04:20,680 --> 00:04:22,440 Speaker 1: are here in New Jersey as well as other parts 94 00:04:22,480 --> 00:04:23,880 Speaker 1: of the country, and they're trying to deal with that. 95 00:04:23,920 --> 00:04:26,120 Speaker 1: But I just thought that was a really weird, rude 96 00:04:26,160 --> 00:04:28,560 Speaker 1: way to you know, here's your car under warranty. We 97 00:04:28,600 --> 00:04:31,320 Speaker 1: don't want to work on it right now. We're too busy. Um. 98 00:04:31,360 --> 00:04:34,680 Speaker 1: I'm not sure how that transposes into uh, you know, 99 00:04:34,760 --> 00:04:37,800 Speaker 1: business etiquette, but whatever, But I thought about it from 100 00:04:37,880 --> 00:04:40,960 Speaker 1: your perspective. You the consumer. Um, Like Maggie, you went 101 00:04:40,960 --> 00:04:42,320 Speaker 1: out and you brought a used car, and you bought 102 00:04:42,320 --> 00:04:45,039 Speaker 1: a used car warranty, and not only can you not 103 00:04:45,080 --> 00:04:47,240 Speaker 1: get parts for it readily and easily, but you can't 104 00:04:47,279 --> 00:04:48,720 Speaker 1: even find anybody to work on it, and the guy 105 00:04:48,720 --> 00:04:50,560 Speaker 1: who's supposed to work on it can't work on it 106 00:04:50,640 --> 00:04:53,039 Speaker 1: or doesn't want to work on it, And I guess 107 00:04:53,040 --> 00:04:56,640 Speaker 1: the warranty. We really have to acknowledge that a warranty, 108 00:04:56,680 --> 00:04:59,680 Speaker 1: it varies by the situation, how effective it's going to be, 109 00:05:00,200 --> 00:05:03,560 Speaker 1: how mainstream is that car, how many of them did 110 00:05:03,640 --> 00:05:07,960 Speaker 1: they produce? How common is that vehicle? And a warranty 111 00:05:08,080 --> 00:05:09,799 Speaker 1: is a good thing to have in your back pocket 112 00:05:09,839 --> 00:05:12,200 Speaker 1: because it can help the fray the cost, but it 113 00:05:12,279 --> 00:05:18,520 Speaker 1: doesn't guarantee instant success. I should know that if you're 114 00:05:18,520 --> 00:05:20,160 Speaker 1: a year and a half. I think it's safe to 115 00:05:20,200 --> 00:05:25,120 Speaker 1: report now that I believe my Ford Explorer is fixed. Finally, 116 00:05:25,360 --> 00:05:30,279 Speaker 1: the final fix for the navigation radio system going out 117 00:05:30,279 --> 00:05:33,560 Speaker 1: of control and locking up was a complete emptying of 118 00:05:33,600 --> 00:05:36,839 Speaker 1: the software and a complete reflesh for that portion of 119 00:05:36,880 --> 00:05:40,479 Speaker 1: the vehicle's operating system. And it's been three weeks now 120 00:05:40,520 --> 00:05:43,719 Speaker 1: and I think it's fixed. It's it's been good. And 121 00:05:44,360 --> 00:05:47,080 Speaker 1: you know, there's a mainstream car. How many Ford Explorers 122 00:05:47,080 --> 00:05:49,560 Speaker 1: did they built in eighteen and before and after? Write 123 00:05:49,560 --> 00:05:53,000 Speaker 1: a gazillion? You know how many Mercury Montegos with CVTs 124 00:05:53,000 --> 00:05:56,760 Speaker 1: Well evidently not a lot, because they had to scrounge 125 00:05:56,839 --> 00:05:58,800 Speaker 1: up the parts. You know, I think Henry had to 126 00:05:58,800 --> 00:06:00,440 Speaker 1: look for him under his bed at the mention because 127 00:06:00,440 --> 00:06:02,400 Speaker 1: they didn't seem to have a lot of CVT transmission 128 00:06:02,400 --> 00:06:06,120 Speaker 1: parts laying around. It was difficult. So be aware, you know, 129 00:06:06,200 --> 00:06:08,560 Speaker 1: when you're going out to buy that used car, how 130 00:06:08,600 --> 00:06:11,839 Speaker 1: old is it and how many you know, how common 131 00:06:11,920 --> 00:06:13,760 Speaker 1: is it and how popular was it, and what are 132 00:06:13,760 --> 00:06:16,719 Speaker 1: you paying for it? And you may find yourself in 133 00:06:16,760 --> 00:06:18,640 Speaker 1: a spot where, yeah, I've got to buy this car. 134 00:06:18,640 --> 00:06:21,400 Speaker 1: It's a good price, it's the right price, and I'm 135 00:06:21,400 --> 00:06:24,320 Speaker 1: gonna get a warranty on it. But that doesn't guarantee 136 00:06:24,360 --> 00:06:28,280 Speaker 1: you instant success. That doesn't guarantee you in the events 137 00:06:28,279 --> 00:06:32,840 Speaker 1: something breaks, that you will get instant satisfaction within a 138 00:06:32,920 --> 00:06:36,039 Speaker 1: reasonable time period. And I say instant, Uh, you know 139 00:06:36,120 --> 00:06:37,600 Speaker 1: a car that can be fixed in a week, I 140 00:06:37,640 --> 00:06:40,680 Speaker 1: think that's a reasonable time frame now for something to 141 00:06:40,720 --> 00:06:43,599 Speaker 1: have to take up to a week. Because of complexity 142 00:06:43,600 --> 00:06:46,320 Speaker 1: of the industry and what the industry is going through 143 00:06:46,360 --> 00:06:49,440 Speaker 1: and the world in general, right the supply chain and 144 00:06:49,440 --> 00:06:51,360 Speaker 1: the way the supply chain is broken in so many 145 00:06:51,360 --> 00:06:53,760 Speaker 1: places for so many products and so many industries and 146 00:06:53,800 --> 00:06:58,400 Speaker 1: just something to be aware of to complicate it. And 147 00:06:58,440 --> 00:07:00,760 Speaker 1: I'll point this out. I'm not sure where it's gonna go, 148 00:07:00,800 --> 00:07:05,040 Speaker 1: but this little oh six Montego also has a Lean 149 00:07:05,120 --> 00:07:07,360 Speaker 1: fault code. It's starting to set a P zero one 150 00:07:07,440 --> 00:07:10,679 Speaker 1: seven one bank one system LEAN and it's just about 151 00:07:10,720 --> 00:07:12,840 Speaker 1: to set up P zero one seven four bank to 152 00:07:13,040 --> 00:07:15,960 Speaker 1: system LEAN. And I spent some time with it yesterday 153 00:07:15,960 --> 00:07:17,440 Speaker 1: in the shop. It was my last car of the 154 00:07:17,520 --> 00:07:19,960 Speaker 1: day and it's the top of my mind. Really, I'm 155 00:07:19,960 --> 00:07:22,280 Speaker 1: thinking about what could be wrong here because I haven't 156 00:07:22,280 --> 00:07:24,320 Speaker 1: come up with an answer as to why it's running LEAN. 157 00:07:25,080 --> 00:07:27,920 Speaker 1: And I don't see a connection to the transmission, and 158 00:07:28,160 --> 00:07:30,440 Speaker 1: you know, you try not to draw a conclusion gee 159 00:07:30,440 --> 00:07:35,200 Speaker 1: as it transmission related that they leave something disconnected? Uh changed? 160 00:07:35,240 --> 00:07:37,960 Speaker 1: What did they alter? What did they modify? I don't 161 00:07:37,960 --> 00:07:40,760 Speaker 1: have that answer yet. I know I'm sort of stuck 162 00:07:40,760 --> 00:07:42,800 Speaker 1: in limbo because Monday it's got to go back to 163 00:07:42,880 --> 00:07:45,160 Speaker 1: Ford until Ford gets around to fixing it, which they 164 00:07:45,160 --> 00:07:47,200 Speaker 1: told her they would do by the end of October. 165 00:07:47,560 --> 00:07:50,880 Speaker 1: So that's six weeks away. Um, I don't think the 166 00:07:50,880 --> 00:07:52,880 Speaker 1: car will last that long. I bet you. Maggie Trades 167 00:07:52,880 --> 00:07:55,200 Speaker 1: it in for something because she's getting kind of frustrated, 168 00:07:55,240 --> 00:07:57,680 Speaker 1: which I feel her pain and I feel your pain 169 00:07:57,720 --> 00:08:00,120 Speaker 1: when you go through this. But just the word to 170 00:08:00,160 --> 00:08:03,680 Speaker 1: the wise, you know, it's be careful of what you buy, 171 00:08:03,840 --> 00:08:08,520 Speaker 1: how popular, how mainstream. A warranty policy doesn't always guarantee 172 00:08:08,560 --> 00:08:12,200 Speaker 1: you instant access, instant success, and that it's gonna work. 173 00:08:12,800 --> 00:08:16,880 Speaker 1: And make sure that wherever you're buying the warranty policy from, 174 00:08:16,880 --> 00:08:19,520 Speaker 1: what's the reputation of that repair facility? Do they stand 175 00:08:19,560 --> 00:08:21,720 Speaker 1: behind the product? Are they able to stand behind it? 176 00:08:22,200 --> 00:08:24,240 Speaker 1: You know, what's their record show? You know, one of 177 00:08:24,280 --> 00:08:26,720 Speaker 1: the good things about social media, and I question if 178 00:08:26,720 --> 00:08:28,600 Speaker 1: they're all good, but one of the good things about 179 00:08:28,680 --> 00:08:32,199 Speaker 1: social media is you can look up and get well 180 00:08:32,400 --> 00:08:34,880 Speaker 1: some kind of frame of reference of what you're dealing with. 181 00:08:34,920 --> 00:08:37,000 Speaker 1: And I'm not saying everything on a social media page 182 00:08:37,080 --> 00:08:40,280 Speaker 1: is accurate, and you know, everything everybody is saying is, 183 00:08:41,800 --> 00:08:44,440 Speaker 1: but it does give you a point of reference. You know, 184 00:08:44,920 --> 00:08:47,080 Speaker 1: someone once said to me, in order to repair, if 185 00:08:47,120 --> 00:08:49,160 Speaker 1: more people swear by you than that you, you're ahead 186 00:08:49,160 --> 00:08:50,480 Speaker 1: of the curve. And I really think that should be 187 00:08:50,480 --> 00:08:53,360 Speaker 1: a true statement, because there's always gonna be somebody you 188 00:08:53,400 --> 00:08:57,240 Speaker 1: can't make happy, regardless of how hard you try. And 189 00:08:57,840 --> 00:08:59,400 Speaker 1: you know you've got to take that with a grain 190 00:08:59,400 --> 00:09:02,600 Speaker 1: of salt, So just be aware, Okay, it can happen 191 00:09:02,640 --> 00:09:05,200 Speaker 1: to you. Um, if you're out there this this year 192 00:09:05,240 --> 00:09:07,400 Speaker 1: and you're buying a used car, you're buying a new car, 193 00:09:07,440 --> 00:09:09,439 Speaker 1: and you're getting a warranty, new warrant, new car is 194 00:09:09,480 --> 00:09:12,440 Speaker 1: probably a little bit easier, right the first couple of years, five, six, 195 00:09:12,520 --> 00:09:15,400 Speaker 1: seven years, warranties it's more popular. But you're buying an 196 00:09:15,400 --> 00:09:18,120 Speaker 1: old or used car fifteen sixteen years old. And of 197 00:09:18,160 --> 00:09:21,080 Speaker 1: course I should mention too, you're buying a used car, 198 00:09:21,320 --> 00:09:22,920 Speaker 1: no matter how old it is at this point, or 199 00:09:22,920 --> 00:09:25,640 Speaker 1: any car for that matter. Um, you know, look for 200 00:09:25,679 --> 00:09:27,600 Speaker 1: the signs of flood. We've had an awful lot of 201 00:09:27,640 --> 00:09:30,560 Speaker 1: crazy weather around the country the last couple of months. 202 00:09:31,080 --> 00:09:33,600 Speaker 1: And you know, don't be afraid to open the trunk. 203 00:09:33,679 --> 00:09:37,040 Speaker 1: Smell for water, smell for mildew. Right. Uh, you know, 204 00:09:37,080 --> 00:09:39,160 Speaker 1: if that car was in water, that car is likely 205 00:09:39,160 --> 00:09:42,840 Speaker 1: a problem. I've seen very few flood cars ever survived 206 00:09:42,880 --> 00:09:44,960 Speaker 1: to the point of reliability, or they actually make it 207 00:09:45,000 --> 00:09:48,960 Speaker 1: out and they run unless they're strictly mechanical something so old. Well, 208 00:09:49,000 --> 00:09:51,160 Speaker 1: you wouldn't be buying one of those anyway, So just 209 00:09:51,200 --> 00:09:52,920 Speaker 1: something to think about. We've got a lot going on 210 00:09:53,000 --> 00:09:54,880 Speaker 1: this hour. We're gonna talk a little bit about the 211 00:09:54,920 --> 00:09:57,680 Speaker 1: Chevy Bolt, how GM is practicing social distancing. We're gonna 212 00:09:57,679 --> 00:09:59,839 Speaker 1: talk about the state of Maine. They've rolled out the 213 00:10:00,000 --> 00:10:02,560 Speaker 1: as the electric school bus, and we're gonna talk about 214 00:10:02,600 --> 00:10:04,280 Speaker 1: what they're doing up there. We've got some letters and 215 00:10:04,320 --> 00:10:06,160 Speaker 1: comments from you, the listeners. We always love to talk 216 00:10:06,200 --> 00:10:08,320 Speaker 1: to you guys, but we're here naturally, of course, at 217 00:10:08,600 --> 00:10:11,520 Speaker 1: five five five zero zero zero to talk to you 218 00:10:11,559 --> 00:10:13,319 Speaker 1: about your car problem. That's what the Car Doctor likes 219 00:10:13,320 --> 00:10:15,079 Speaker 1: to do best. Let's pull over and take a pause. 220 00:10:15,080 --> 00:10:17,240 Speaker 1: When we return, we'll open the garage doors wide open. 221 00:10:17,320 --> 00:10:34,160 Speaker 1: Don't go away. Got number time right on the wall, 222 00:10:34,200 --> 00:10:36,960 Speaker 1: so you don't forget to call for car advice. Done right? 223 00:10:37,080 --> 00:10:41,280 Speaker 1: Eight five five five zero nine zero zero. Now back 224 00:10:41,320 --> 00:10:43,440 Speaker 1: to row. Hey, let's get over to Mike in Maine 225 00:10:44,240 --> 00:10:47,240 Speaker 1: one fifty and some blower motor and temperature control problems. Mike, 226 00:10:47,280 --> 00:10:48,920 Speaker 1: Welcome to the Car Doctor, sir. How can I help 227 00:10:51,600 --> 00:10:56,040 Speaker 1: trying to figure it out? What kind of problems? So 228 00:10:56,120 --> 00:10:58,680 Speaker 1: what exactly happens, Mike, You does it light up? Do 229 00:10:58,720 --> 00:11:01,480 Speaker 1: you have nothing going on? Has it always been like this? 230 00:11:01,600 --> 00:11:05,760 Speaker 1: Is it intermittent? Tell me the story. It's always been 231 00:11:05,800 --> 00:11:09,439 Speaker 1: like this. Um. You came out of Texas of rust trees, 232 00:11:09,480 --> 00:11:13,240 Speaker 1: so that's where we get it. Um. As soon as 233 00:11:13,240 --> 00:11:16,360 Speaker 1: you're turning the key on the the band blower comes 234 00:11:16,400 --> 00:11:19,800 Speaker 1: on in the heater. But you don't have the control 235 00:11:19,920 --> 00:11:24,640 Speaker 1: of the speed or the temperature. There's nothing there. The 236 00:11:24,760 --> 00:11:27,400 Speaker 1: lights come on, you know, on the on the control panel. 237 00:11:27,440 --> 00:11:33,000 Speaker 1: But so so it lights up, it's just inoperative, right, 238 00:11:33,240 --> 00:11:38,480 Speaker 1: all right? Has anybody done any kind of diagnosis to it? Yeah? 239 00:11:38,480 --> 00:11:42,720 Speaker 1: I had a friend kind of help out. We changed 240 00:11:42,800 --> 00:11:49,600 Speaker 1: the resistor down by the glove box and then the 241 00:11:49,640 --> 00:11:56,280 Speaker 1: one the HVAC module behind the radio panel. Okay, well 242 00:11:56,360 --> 00:12:00,079 Speaker 1: changing parts. Changing changing parts isn't diagnosis, Mike. And but 243 00:12:00,120 --> 00:12:08,600 Speaker 1: he plug a scan tool into it. Uh, supposedly he did, 244 00:12:08,679 --> 00:12:10,240 Speaker 1: but I did. I wasn't there when he did it. 245 00:12:11,880 --> 00:12:14,640 Speaker 1: So what I want to know? All right? Because of 246 00:12:14,760 --> 00:12:16,880 Speaker 1: thirteen f one and fifty, like a lot of vehicles 247 00:12:16,880 --> 00:12:21,920 Speaker 1: of that generation run a controlled area networker can bus 248 00:12:22,720 --> 00:12:27,480 Speaker 1: for most of the vehicle, and that one that's that's 249 00:12:27,520 --> 00:12:30,680 Speaker 1: the medium can network on that vehicle, the blower control 250 00:12:30,720 --> 00:12:33,440 Speaker 1: and temp control. And I want to know specifically, does 251 00:12:33,440 --> 00:12:35,720 Speaker 1: it have any communication faults. And I'll tell you what 252 00:12:35,760 --> 00:12:37,560 Speaker 1: you're gonna find if he goes in. And I'm not 253 00:12:37,640 --> 00:12:41,240 Speaker 1: talking about using an O B D two scanner. Um, 254 00:12:41,280 --> 00:12:46,000 Speaker 1: I'm talking about using a year Make model specific thirteen 255 00:12:46,080 --> 00:12:48,679 Speaker 1: four and f one fifty. You know your Make model 256 00:12:48,720 --> 00:12:52,840 Speaker 1: engine trans et cetera. You're probably gonna find a communication 257 00:12:52,920 --> 00:12:58,679 Speaker 1: full a U as in utah zero. All right, And 258 00:12:59,000 --> 00:13:01,320 Speaker 1: I say this because this so this is very different 259 00:13:01,320 --> 00:13:04,080 Speaker 1: than anything you've ever fixed before, probably in the sense 260 00:13:04,200 --> 00:13:08,120 Speaker 1: that you're now into computers talking to computers. You're into 261 00:13:08,920 --> 00:13:11,960 Speaker 1: you know, in simplest form, this is three telephones in 262 00:13:12,000 --> 00:13:13,599 Speaker 1: the house, and one of the telephones is bad and 263 00:13:13,679 --> 00:13:18,960 Speaker 1: it's locking up the other two. In in in complicated form, 264 00:13:19,000 --> 00:13:24,720 Speaker 1: this has a Pikum front interface control module that runs 265 00:13:24,760 --> 00:13:28,480 Speaker 1: that dash display, that runs the blower and the temp control. 266 00:13:30,200 --> 00:13:33,959 Speaker 1: And this might this, This can have communication faults. This 267 00:13:34,000 --> 00:13:36,360 Speaker 1: can be listen, this can be something as simple as 268 00:13:36,440 --> 00:13:38,240 Speaker 1: and here's why I want to pull codes, all right, 269 00:13:38,320 --> 00:13:40,120 Speaker 1: let me say it like this. The reason why I 270 00:13:40,160 --> 00:13:42,800 Speaker 1: want to pull codes is if I've got no codes, 271 00:13:42,840 --> 00:13:46,840 Speaker 1: no communication faults, no problems from the computer side, I 272 00:13:46,880 --> 00:13:51,439 Speaker 1: know I'm dealing strictly with something component failure. I'm dealing 273 00:13:51,440 --> 00:13:54,200 Speaker 1: with maybe a bad blower motor. I'm dealing with a 274 00:13:54,320 --> 00:13:59,320 Speaker 1: failed resistor that the computer can't electrically see. But I 275 00:13:59,320 --> 00:14:01,160 Speaker 1: want to know if that communication I wonder if that 276 00:14:01,160 --> 00:14:04,800 Speaker 1: communication fault is there, if that one s com fault 277 00:14:04,920 --> 00:14:11,200 Speaker 1: is there. This probably has a bad C connector down 278 00:14:11,200 --> 00:14:14,360 Speaker 1: on the left lower kick panel, just to the left 279 00:14:14,360 --> 00:14:16,640 Speaker 1: of the firewall, I'm sorry, just to the left of 280 00:14:16,679 --> 00:14:19,720 Speaker 1: the eight pillar down by your foot on the left side. 281 00:14:20,360 --> 00:14:24,040 Speaker 1: They're known for this. They corrode that connector in the 282 00:14:24,040 --> 00:14:26,800 Speaker 1: worst possible way. But I don't want you to start 283 00:14:26,920 --> 00:14:29,760 Speaker 1: taking all that apart until somebody goes in and and 284 00:14:29,800 --> 00:14:32,280 Speaker 1: this and this is this is where we talk about diagnosis, right. 285 00:14:32,320 --> 00:14:35,560 Speaker 1: We want to you know, changing parts is not diagnosis. 286 00:14:35,640 --> 00:14:40,280 Speaker 1: Changing parts is changing parts. Diagnosis is you know, go 287 00:14:40,400 --> 00:14:45,840 Speaker 1: gather your information. It's it's it's you know, the first 288 00:14:45,840 --> 00:14:48,760 Speaker 1: thing I do on every repair. Now it just seems 289 00:14:48,800 --> 00:14:50,960 Speaker 1: like it's getting more and more and you know, sometimes 290 00:14:50,960 --> 00:14:52,440 Speaker 1: I don't do it because, oh I don't need to, 291 00:14:52,720 --> 00:14:54,200 Speaker 1: you know, I'll come up with a reason why I 292 00:14:54,200 --> 00:14:55,680 Speaker 1: don't need to scan it, and I get my butt 293 00:14:55,720 --> 00:14:59,040 Speaker 1: kicked the first ten minutes. All right, It's it's you know, 294 00:14:59,120 --> 00:15:01,720 Speaker 1: ego gets in the way of I already had the answer, 295 00:15:02,320 --> 00:15:05,640 Speaker 1: and uh, you know, scanning just tells me an awful lot. 296 00:15:05,960 --> 00:15:10,760 Speaker 1: Not finding something tells me an awful lot. Yesterday, I 297 00:15:10,800 --> 00:15:12,240 Speaker 1: don't know if you heard the opening comments, but I 298 00:15:12,240 --> 00:15:14,840 Speaker 1: was working on that Mercury Montego yesterday real quick. And 299 00:15:14,880 --> 00:15:17,800 Speaker 1: I'm looking for a fuel trim issue. And I can 300 00:15:17,840 --> 00:15:20,800 Speaker 1: tell you everything that's not causing the fuel trim issue 301 00:15:21,080 --> 00:15:24,280 Speaker 1: and and and that's a diagnosis. That's I know what's good. 302 00:15:24,760 --> 00:15:27,560 Speaker 1: So now I'm zeroing in on what's bad. It's and 303 00:15:27,640 --> 00:15:30,880 Speaker 1: that's you're you're going you're going the other way, and listen, 304 00:15:30,880 --> 00:15:33,000 Speaker 1: I get it. A lot of us, you know, we 305 00:15:33,000 --> 00:15:35,640 Speaker 1: we have that approach because we're limited by tools, and 306 00:15:36,560 --> 00:15:40,080 Speaker 1: you know, it's it's it's tough because people still want 307 00:15:40,120 --> 00:15:42,760 Speaker 1: to fix their own vehicles. And I commend you guys 308 00:15:42,800 --> 00:15:45,000 Speaker 1: for it, but you know, my job is to keep 309 00:15:45,000 --> 00:15:47,200 Speaker 1: you on the straight and narrow. So the first thing 310 00:15:47,240 --> 00:15:49,800 Speaker 1: I want you to do after you get off the phone, 311 00:15:49,880 --> 00:15:52,160 Speaker 1: just talk to your buddy. Did he scan did he 312 00:15:52,240 --> 00:15:54,000 Speaker 1: do an O B D two scan which would only 313 00:15:54,040 --> 00:15:57,360 Speaker 1: be emissions, engine control, trans control modules that thing? Or 314 00:15:57,480 --> 00:16:01,040 Speaker 1: was it a complete year make model right across the board. 315 00:16:01,640 --> 00:16:04,760 Speaker 1: And that's what you're looking to do, all right? And 316 00:16:04,760 --> 00:16:06,720 Speaker 1: then and then if he if he did that, if 317 00:16:06,720 --> 00:16:09,320 Speaker 1: his scan tool has that ability, then the next thing 318 00:16:09,360 --> 00:16:11,800 Speaker 1: I'd like to do is if we go in with 319 00:16:12,400 --> 00:16:14,760 Speaker 1: if we go in with that scan tool, does it 320 00:16:14,840 --> 00:16:17,560 Speaker 1: have bidirectional control? And here's the other reason you plug 321 00:16:17,600 --> 00:16:20,800 Speaker 1: in blower motor doesn't work. Can the scan tool make 322 00:16:20,800 --> 00:16:23,320 Speaker 1: it work? Can the scan tool take over the job 323 00:16:23,360 --> 00:16:26,360 Speaker 1: of the controls and make that blower function? If not, 324 00:16:26,520 --> 00:16:29,280 Speaker 1: that tells us something. Can it you know, run the 325 00:16:29,400 --> 00:16:31,400 Speaker 1: L E ed s on the dash display? If not, 326 00:16:31,520 --> 00:16:35,280 Speaker 1: that tells us something. So go scan this. I bet 327 00:16:35,360 --> 00:16:37,560 Speaker 1: you you're gonna find if this is what I think 328 00:16:37,600 --> 00:16:40,280 Speaker 1: it is, I bet you're gonna find a communication fault. 329 00:16:40,600 --> 00:16:42,200 Speaker 1: And then you can call me back or we'll talk 330 00:16:42,200 --> 00:16:44,440 Speaker 1: about connector to forty eight in the left lower kick 331 00:16:44,880 --> 00:16:47,680 Speaker 1: area and um either that he'll get down there, it 332 00:16:47,680 --> 00:16:50,960 Speaker 1: will be obvious that this has some corrosion inside that 333 00:16:51,000 --> 00:16:56,040 Speaker 1: connector did you buy this truck recently, Mike, within the 334 00:16:56,120 --> 00:17:03,000 Speaker 1: last couple of months. No, it's probably six months. I guess. 335 00:17:03,840 --> 00:17:05,679 Speaker 1: I'm just thinking about the weather in Texas. They had 336 00:17:05,680 --> 00:17:08,399 Speaker 1: a lot of floods and stuff, and uh, you know, 337 00:17:08,680 --> 00:17:11,320 Speaker 1: I'm just thinking about flood vehicles and crazy electrical stuff. 338 00:17:11,359 --> 00:17:14,440 Speaker 1: So but see what that does for you. Go ahead, 339 00:17:14,480 --> 00:17:16,280 Speaker 1: do that. You call me back. I'm here for your brother, 340 00:17:16,320 --> 00:17:20,880 Speaker 1: all right, Okay, thanks, are You're very welcome, You'll be well. Um, yeah, 341 00:17:21,000 --> 00:17:25,040 Speaker 1: let's let's diagnose that. That's um, that's kind of crazy. Hey, 342 00:17:25,080 --> 00:17:27,199 Speaker 1: by the way, you hear up in Maine, real fast 343 00:17:27,640 --> 00:17:30,879 Speaker 1: Maines rolled out the state's first electric school bus. It 344 00:17:31,000 --> 00:17:35,119 Speaker 1: was only three fifty thousand dollars. It was paid for 345 00:17:35,240 --> 00:17:37,440 Speaker 1: by a grant from Volkswagen. There's got to be something 346 00:17:37,520 --> 00:17:41,800 Speaker 1: wrong with this picture, right, Volkswagen, the king of emissions fraud. Um, well, 347 00:17:41,840 --> 00:17:43,960 Speaker 1: it came out of the Volkswagen emissions fraud settlement. How 348 00:17:43,960 --> 00:17:45,600 Speaker 1: can we don't talk about that anymore? That just kind 349 00:17:45,600 --> 00:17:48,480 Speaker 1: of got right under the table. But the guys who 350 00:17:48,520 --> 00:17:51,840 Speaker 1: had emissions fraud, who are pioneered the term, I think, um, 351 00:17:51,920 --> 00:17:54,040 Speaker 1: are paying for the first electric school bus up in Maine. 352 00:17:54,080 --> 00:17:58,040 Speaker 1: The only three fifty grand. Uh good lord, where's the 353 00:17:58,080 --> 00:18:00,400 Speaker 1: world going. I'm running any of the car, Doc, I'll 354 00:18:00,400 --> 00:18:32,280 Speaker 1: be back right after this. Don't go away right shout 355 00:18:32,280 --> 00:18:36,480 Speaker 1: out and stop talking. Glad to right away running in 356 00:18:36,520 --> 00:18:38,400 Speaker 1: the car. Doctorate your service. Let's get over to Derrick 357 00:18:38,440 --> 00:18:40,479 Speaker 1: and Kansas. Derek. Welcome to the car doctor, sir, how 358 00:18:40,480 --> 00:18:43,320 Speaker 1: can I help all? Thanks for taking my call. I 359 00:18:43,359 --> 00:18:48,720 Speaker 1: have a CHEVROLETC. It has no lock up and has 360 00:18:48,760 --> 00:18:51,600 Speaker 1: fallen out of overdrive after I did a camp swap 361 00:18:51,640 --> 00:18:53,840 Speaker 1: on it. I just want to know, am I gonna 362 00:18:53,880 --> 00:18:57,719 Speaker 1: put in a less aggressive camp shaft or what do 363 00:18:57,760 --> 00:19:02,680 Speaker 1: you think? No, I'm not. I'm I've never seen a 364 00:19:02,680 --> 00:19:07,080 Speaker 1: mechanical cam change cause a vehicle not to get lock 365 00:19:07,160 --> 00:19:10,120 Speaker 1: up and start setting fault codes. You've got fauld codes 366 00:19:10,160 --> 00:19:14,159 Speaker 1: in this. You were saying, yes, thirty nine and sixty eight, okay, 367 00:19:14,240 --> 00:19:17,639 Speaker 1: do you have a scan tool? No? I do not. Okay, 368 00:19:17,720 --> 00:19:20,560 Speaker 1: So thirty nine and sixty eight, let's talk about sixty 369 00:19:20,600 --> 00:19:24,959 Speaker 1: eight sixty eight is it's it's not seeing input output 370 00:19:25,040 --> 00:19:30,320 Speaker 1: speed sensor signal. Thirty thirty nine is an issue with 371 00:19:30,359 --> 00:19:34,040 Speaker 1: the torque converter clutch. So the reason the reason you 372 00:19:34,040 --> 00:19:36,840 Speaker 1: don't have overdrive is because the torqu converter clutch can't 373 00:19:36,840 --> 00:19:39,200 Speaker 1: apply because it's seeing a fault in the circuit. It 374 00:19:39,320 --> 00:19:42,960 Speaker 1: might be electrical. Now I'm trying to remember ninety one. 375 00:19:43,400 --> 00:19:46,280 Speaker 1: Wasn't there a couple of ground islets on the back 376 00:19:46,320 --> 00:19:48,960 Speaker 1: of the intake manifold on studs? Or am I thinking 377 00:19:49,000 --> 00:19:51,760 Speaker 1: of a different vehicle? You're sure you got sure you 378 00:19:51,800 --> 00:19:55,040 Speaker 1: got all your wiring back together correctly? I know there's 379 00:19:55,040 --> 00:19:57,800 Speaker 1: at least one grounding stud. I think it just goes 380 00:19:57,840 --> 00:20:01,840 Speaker 1: straight from the engine and block to the UH firewall. 381 00:20:03,200 --> 00:20:06,480 Speaker 1: But there's there's nothing missing, right you and it all 382 00:20:06,520 --> 00:20:10,440 Speaker 1: worked before you took it apart, right, correct? Okay, it's 383 00:20:10,440 --> 00:20:14,240 Speaker 1: not the cam. You've got something disconnected, pinched jammed in 384 00:20:14,320 --> 00:20:18,120 Speaker 1: the wrong spot. The only other thing there's a connector 385 00:20:18,160 --> 00:20:20,480 Speaker 1: the main engine connectors. See one hundred comes out of 386 00:20:20,520 --> 00:20:24,000 Speaker 1: the left side of the cow, and I mean the 387 00:20:24,000 --> 00:20:26,560 Speaker 1: wiring harness looks good over there. You didn't damage anything 388 00:20:26,640 --> 00:20:31,080 Speaker 1: pull polk prod you know, Misshape, nothing like that. No, 389 00:20:31,200 --> 00:20:33,960 Speaker 1: I did not, Okay, I don't. I don't see this 390 00:20:34,000 --> 00:20:36,280 Speaker 1: as a fault of the mechanical cam. Derek, I really 391 00:20:36,320 --> 00:20:38,880 Speaker 1: don't you know how crazy you have a cam. Did 392 00:20:38,880 --> 00:20:41,520 Speaker 1: you put in it just out of curiosity? Um, it's 393 00:20:41,560 --> 00:20:43,520 Speaker 1: a loot, naughty. I don't have the part number, but 394 00:20:43,560 --> 00:20:47,280 Speaker 1: it's on a one tin lobe separation. It's a I 395 00:20:47,280 --> 00:20:51,040 Speaker 1: don't remember the duration, but it's probably around two to 396 00:20:51,240 --> 00:20:56,119 Speaker 1: eighty advertised. Where's its? Where's its horsepower? Range? Mid range 397 00:20:56,320 --> 00:21:00,639 Speaker 1: three grand to five grand? Yeah, that sounds about right. Okay, 398 00:21:00,720 --> 00:21:02,800 Speaker 1: so it's you know, it's it's a it's it's a 399 00:21:02,840 --> 00:21:05,600 Speaker 1: mid range. It's a mid RPM performance cam to give 400 00:21:05,600 --> 00:21:08,160 Speaker 1: you probably more torque, more pulling power. You're probably telling 401 00:21:08,160 --> 00:21:13,680 Speaker 1: a trailer as I guess. No, it's just a hot rod, Okay, UM, 402 00:21:13,840 --> 00:21:17,439 Speaker 1: I don't. I don't see it though as a fault. 403 00:21:17,440 --> 00:21:19,200 Speaker 1: If you told me, hey, I don't have the power, 404 00:21:19,240 --> 00:21:21,320 Speaker 1: Hey I can't. You know, I can't get out of 405 00:21:21,320 --> 00:21:24,320 Speaker 1: passing gear if I can't, you know, it's a different conversation. 406 00:21:24,720 --> 00:21:29,200 Speaker 1: But a mechanical cam swamp. You've got something disconnected. You're 407 00:21:29,240 --> 00:21:32,960 Speaker 1: missing a ground, you're missing a connector. You know there's 408 00:21:33,080 --> 00:21:36,600 Speaker 1: there's there's a reason for that. Um, get a scan 409 00:21:36,680 --> 00:21:39,439 Speaker 1: tool and listen. If you're gonna work on an older vehicle, 410 00:21:39,800 --> 00:21:42,280 Speaker 1: get a scan tool. All right, there's there's there's cheap 411 00:21:42,320 --> 00:21:44,600 Speaker 1: stuff on eBay, right, there's a lot of shops that 412 00:21:44,640 --> 00:21:46,760 Speaker 1: don't work on older vehicles anymore. That's a pre O 413 00:21:46,840 --> 00:21:49,560 Speaker 1: b D two, so that's O b D one. There's 414 00:21:50,119 --> 00:21:54,399 Speaker 1: you know, go buy a um either an OTC monitor 415 00:21:54,480 --> 00:21:57,440 Speaker 1: four thousand or a snap on brick as we called 416 00:21:57,440 --> 00:22:00,600 Speaker 1: it with the cartridges, all right, and they're there. You'll 417 00:22:00,600 --> 00:22:02,320 Speaker 1: find either one on eBay. I think I saw a 418 00:22:02,359 --> 00:22:04,239 Speaker 1: snap on brick on eBay a couple of weeks ago. 419 00:22:04,280 --> 00:22:07,600 Speaker 1: It was like five bucks. And you know, as long 420 00:22:07,640 --> 00:22:09,399 Speaker 1: as it's in decent shape, that it doesn't look like 421 00:22:09,440 --> 00:22:11,680 Speaker 1: it's been dropkicked or uses a doorstop. For the past 422 00:22:11,760 --> 00:22:14,399 Speaker 1: ten years, I can't think of a better thing to 423 00:22:14,400 --> 00:22:16,199 Speaker 1: add to the arsenal because now at least you can 424 00:22:16,240 --> 00:22:19,280 Speaker 1: go in and you're looking at daddy, you're looking at codes. 425 00:22:19,359 --> 00:22:22,240 Speaker 1: You have the ability to clear codes properly, you know, 426 00:22:22,280 --> 00:22:24,200 Speaker 1: because my first question would be if you're clear codes, 427 00:22:24,240 --> 00:22:29,920 Speaker 1: do those codes come right back? Yeah? They done disconnect 428 00:22:29,920 --> 00:22:32,000 Speaker 1: in the battery hat and I kind of thought that's 429 00:22:32,040 --> 00:22:34,280 Speaker 1: what you were doing. So you know, so you've got 430 00:22:34,280 --> 00:22:36,960 Speaker 1: a hard circuit fault. So then the next thing would 431 00:22:36,960 --> 00:22:41,520 Speaker 1: be you know to go through connector either connector one 432 00:22:41,560 --> 00:22:44,439 Speaker 1: hundred or you didn't do anything with the connector at 433 00:22:44,440 --> 00:22:46,760 Speaker 1: the side of the trans case, right, you didn't work 434 00:22:46,760 --> 00:22:49,560 Speaker 1: on any of that or do anything with that. I 435 00:22:49,600 --> 00:22:52,040 Speaker 1: did take I did pull the transmission one time to 436 00:22:52,080 --> 00:22:54,840 Speaker 1: do a converter, and then I noticed I had a problem, 437 00:22:54,880 --> 00:22:58,879 Speaker 1: so I put the stock converter back in. But I 438 00:22:58,880 --> 00:23:03,359 Speaker 1: mean it was pre existing before. I guess the fault 439 00:23:03,480 --> 00:23:06,359 Speaker 1: was pre existing before you did. So what did you 440 00:23:06,400 --> 00:23:10,600 Speaker 1: do first? The cam or the converter? Uh? The cam? Okay? 441 00:23:10,640 --> 00:23:12,959 Speaker 1: So you did the cam. You didn't have a convert 442 00:23:13,000 --> 00:23:16,360 Speaker 1: you don't have lock up anymore, okay, And you put 443 00:23:16,359 --> 00:23:18,560 Speaker 1: a different converter in it that didn't get you anywhere. 444 00:23:18,600 --> 00:23:21,240 Speaker 1: And now you're back to a stock converter or the 445 00:23:21,280 --> 00:23:28,520 Speaker 1: original converter and uh, the the replacement cam. Yes, okay, 446 00:23:28,800 --> 00:23:31,320 Speaker 1: get a scan tool. I want to know. I want 447 00:23:31,359 --> 00:23:35,440 Speaker 1: you to go look at input and output speed sensors. 448 00:23:35,640 --> 00:23:37,440 Speaker 1: In other words, there's gonna be there's gonna be two 449 00:23:37,440 --> 00:23:39,919 Speaker 1: separate pits or two separate pieces of a data. You 450 00:23:39,960 --> 00:23:43,320 Speaker 1: can look at input speed on the input shaft, you 451 00:23:43,359 --> 00:23:49,280 Speaker 1: can look at output speed. All right, does this phenometer work? Okay, yes, okay, 452 00:23:49,480 --> 00:23:52,280 Speaker 1: and it could be an input speed fault. Let's do that. 453 00:23:52,440 --> 00:23:54,080 Speaker 1: Call me back if you need more information. If you 454 00:23:54,080 --> 00:23:55,800 Speaker 1: need more info, because you're probably gonna have a hard 455 00:23:55,800 --> 00:23:58,720 Speaker 1: time finding it, Derek, send me an email Ron at 456 00:23:58,720 --> 00:24:01,960 Speaker 1: card Doctor Show dot com with the then seventeen digit vin. 457 00:24:02,520 --> 00:24:04,359 Speaker 1: I'll be glad to look up code charts for thirty 458 00:24:04,440 --> 00:24:05,879 Speaker 1: nine and sixty eight and send him to you. And 459 00:24:05,880 --> 00:24:09,440 Speaker 1: this week at least you have wiring diagrams to follow. Okay, great, 460 00:24:09,440 --> 00:24:12,040 Speaker 1: thank you, all right, kiddo, you'd be well you too. 461 00:24:12,119 --> 00:24:14,200 Speaker 1: Bye bye. Let's get on over and talk to Let's 462 00:24:14,240 --> 00:24:17,720 Speaker 1: go talk to uh Michael in Connecticut. See what's going 463 00:24:17,760 --> 00:24:20,320 Speaker 1: on here? Thirteen focus Michael. Welcome to the Car Doctor, Sir. 464 00:24:20,359 --> 00:24:25,280 Speaker 1: How can I help Hi? Michael? Hey Michael, how are you? 465 00:24:25,440 --> 00:24:28,919 Speaker 1: What's going on? Good? Hey? Hey Ron? Thanks thanks for 466 00:24:29,800 --> 00:24:34,280 Speaker 1: doing the show. Thanks for your integrity and sharing your experience. 467 00:24:34,720 --> 00:24:36,800 Speaker 1: You're welcome, sir, You're welcome. How can I help you? 468 00:24:36,840 --> 00:24:41,040 Speaker 1: What's going two thousand Focus two point oh g d 469 00:24:41,160 --> 00:24:49,960 Speaker 1: I with the ever famous dual clutch six transmissions Wow 470 00:24:50,080 --> 00:24:57,399 Speaker 1: original trans original TRANSD changed the clutch at sixty and 471 00:24:57,760 --> 00:25:03,399 Speaker 1: updated the transmission control up to the latest version. Yeah, 472 00:25:03,440 --> 00:25:08,600 Speaker 1: I'm getting this engine surge. It's intermittent, and it'll go 473 00:25:09,119 --> 00:25:11,159 Speaker 1: go to shift from second to third gear and the 474 00:25:11,280 --> 00:25:14,479 Speaker 1: engine just drops the idle and then it races up 475 00:25:15,640 --> 00:25:18,840 Speaker 1: PM goes back and forth a few times timely figures 476 00:25:18,880 --> 00:25:21,560 Speaker 1: out where it wants to be, goes into second gear, 477 00:25:21,640 --> 00:25:26,000 Speaker 1: and then goes up in the third gear. Okay, Um, 478 00:25:26,080 --> 00:25:33,439 Speaker 1: any fault codes, there's no fault. Okay, So my next 479 00:25:33,440 --> 00:25:36,439 Speaker 1: step and I've dealt with this, this trans this trans 480 00:25:36,480 --> 00:25:38,160 Speaker 1: is a pain in the neck. There's no other way 481 00:25:38,160 --> 00:25:40,679 Speaker 1: to say it. Um, I'd say something else if we 482 00:25:40,680 --> 00:25:45,520 Speaker 1: were Yeah, I'd like to see this car go through 483 00:25:46,400 --> 00:25:48,280 Speaker 1: with a scantil. You're required, you have to. You have to. 484 00:25:48,400 --> 00:25:51,239 Speaker 1: You need a scantol to do it. But I'd like 485 00:25:51,320 --> 00:25:54,840 Speaker 1: to look at the internal clutch values on that vehicle 486 00:25:55,080 --> 00:25:57,520 Speaker 1: to see if they're in spec. And I'd like to 487 00:25:57,560 --> 00:26:01,359 Speaker 1: do an adaptive reset where you're gonna retrain it for 488 00:26:01,440 --> 00:26:04,400 Speaker 1: its shift ability. Um. You know, it's kind of like 489 00:26:04,480 --> 00:26:06,479 Speaker 1: in the old days we did fuel trim resets. We're 490 00:26:06,480 --> 00:26:11,200 Speaker 1: gonna do a trans trim reset so to speak. That's 491 00:26:11,240 --> 00:26:13,480 Speaker 1: been done. Okay, does it change the characteristic of the 492 00:26:13,480 --> 00:26:18,399 Speaker 1: way the trans operates. Yes, it did, and it it 493 00:26:18,520 --> 00:26:20,800 Speaker 1: shifted fine. So you know, I worked on it for 494 00:26:20,840 --> 00:26:22,840 Speaker 1: a while. I did quite a few things to it. 495 00:26:22,880 --> 00:26:25,200 Speaker 1: We can go through that if you want. I actually 496 00:26:25,600 --> 00:26:28,720 Speaker 1: got it got so undriveable. I dropped it off at Ford. 497 00:26:28,880 --> 00:26:31,719 Speaker 1: Ten days later. They called me up and said, we 498 00:26:31,800 --> 00:26:33,680 Speaker 1: can't get at the act up at all. It's been 499 00:26:33,720 --> 00:26:36,800 Speaker 1: fine for us. But we did the adaptive learning on 500 00:26:36,880 --> 00:26:40,520 Speaker 1: a transmission, and they had done that previously, like a 501 00:26:40,600 --> 00:26:42,280 Speaker 1: year and a half ago. I took it in for 502 00:26:42,320 --> 00:26:47,640 Speaker 1: a um some shifting problems and a couple of service 503 00:26:47,760 --> 00:26:52,199 Speaker 1: bullets and recalls, and they did the learning and it 504 00:26:52,480 --> 00:26:57,360 Speaker 1: worked good for about miles and then I went to work. 505 00:26:57,520 --> 00:27:00,320 Speaker 1: I just did some suspension work and my daughter took 506 00:27:00,320 --> 00:27:03,199 Speaker 1: her car and she said, it's acting up. Pulled it 507 00:27:03,200 --> 00:27:07,120 Speaker 1: in and I found a miss I'm celwinder for one 508 00:27:07,119 --> 00:27:10,359 Speaker 1: of the coils was starting to burn through. So I 509 00:27:10,440 --> 00:27:14,840 Speaker 1: pulled the plugs, did a compression test. Compression was two 510 00:27:14,880 --> 00:27:18,680 Speaker 1: on all the cylinders. Putting new plugs in it replaced 511 00:27:18,680 --> 00:27:22,440 Speaker 1: the coil. Car runs perfect. Took it around the block, 512 00:27:22,560 --> 00:27:24,439 Speaker 1: one mile around the block. I said, there you go. 513 00:27:25,000 --> 00:27:27,479 Speaker 1: She calls me up two days later, same thing, and 514 00:27:27,480 --> 00:27:29,720 Speaker 1: I took it for a ride. This time I felt 515 00:27:29,760 --> 00:27:31,719 Speaker 1: what she was talking about. When you start going up 516 00:27:31,720 --> 00:27:35,600 Speaker 1: the hill, or if you're on a highway cruise and 517 00:27:35,840 --> 00:27:40,000 Speaker 1: there's no load like flattened level, it starts lundering again. 518 00:27:42,000 --> 00:27:43,800 Speaker 1: I'll tell you what, Michael, sit tight, Let me pull 519 00:27:43,840 --> 00:27:45,560 Speaker 1: over and take a pause. We'll finish when I come back. 520 00:27:45,560 --> 00:27:49,359 Speaker 1: Don't go away. Eight zero. The car doctor will be 521 00:27:49,400 --> 00:27:58,600 Speaker 1: back right after this. Welcome back. We're name of the 522 00:27:58,600 --> 00:28:03,159 Speaker 1: car doctor. Michael. You still there, so let's let's do 523 00:28:03,200 --> 00:28:06,080 Speaker 1: it this way, all right, I'll be honest with you. 524 00:28:06,160 --> 00:28:07,920 Speaker 1: To me, it sounds like you've got a trans issue. 525 00:28:07,960 --> 00:28:14,520 Speaker 1: But let's prove it all right. You have a scan tool? Okay, um, 526 00:28:14,600 --> 00:28:16,440 Speaker 1: can you take it for a ride. You know when 527 00:28:16,440 --> 00:28:18,480 Speaker 1: the problem happens, Look at the scan tool. Does it 528 00:28:18,520 --> 00:28:24,840 Speaker 1: show any misfires? There are no misfires. I went into 529 00:28:25,440 --> 00:28:31,720 Speaker 1: even went into secod. There's nothing good. It runs good, right, 530 00:28:31,760 --> 00:28:38,240 Speaker 1: But when it runs bad? Are there any misfires? When? When? When? 531 00:28:38,280 --> 00:28:46,640 Speaker 1: When the engine sarge occurs? Right, when the engine surge occurs? 532 00:28:46,640 --> 00:28:50,000 Speaker 1: Are there any misfires? When the engine surge occurs? Does 533 00:28:50,040 --> 00:28:53,600 Speaker 1: fuel strimps? Does fuel trim stay consistent. In other words, 534 00:28:53,680 --> 00:28:56,520 Speaker 1: are you seeing a change in the operating characteristics of 535 00:28:56,520 --> 00:29:01,400 Speaker 1: the engine when the fault happens. No, then I don't 536 00:29:01,400 --> 00:29:04,400 Speaker 1: think it's engine. I think it's trans And if it's 537 00:29:04,480 --> 00:29:07,920 Speaker 1: if it's got so and I could have sward. You know, 538 00:29:08,280 --> 00:29:11,320 Speaker 1: I for three days. It didn't do it cold, it 539 00:29:11,400 --> 00:29:14,160 Speaker 1: did it hot. And I took it to Ford and 540 00:29:14,360 --> 00:29:17,480 Speaker 1: because I said it needs a TCM and they had 541 00:29:17,520 --> 00:29:21,080 Speaker 1: it and they drove it seventy miles and didn't find 542 00:29:21,120 --> 00:29:24,280 Speaker 1: any codes, no problems. So they just did the transmission 543 00:29:24,320 --> 00:29:29,480 Speaker 1: recalibration for me and we drove it. Um. She did 544 00:29:29,560 --> 00:29:32,080 Speaker 1: run it down about an eighth of the tank and 545 00:29:32,120 --> 00:29:35,920 Speaker 1: it started acting up again. So then I started chasing fuel. 546 00:29:36,000 --> 00:29:42,880 Speaker 1: But I'm looking at I can't read low pressure fuel pressure. 547 00:29:42,920 --> 00:29:46,440 Speaker 1: I can only read the high pressure on my scan tool. Well, 548 00:29:46,520 --> 00:29:50,080 Speaker 1: if if fuel pressure was affecting the way the vehicle operated, 549 00:29:50,200 --> 00:29:52,240 Speaker 1: where do you think you'd see the change? Without looking 550 00:29:52,240 --> 00:29:59,200 Speaker 1: at fuel pressure? You see fuel understood? Well, you know, 551 00:29:59,640 --> 00:30:02,000 Speaker 1: if we've got it, if we've got a fuel starvation issue. 552 00:30:02,080 --> 00:30:04,640 Speaker 1: If you're thinking fuel starvation, if I understand, you're right, 553 00:30:05,920 --> 00:30:09,360 Speaker 1: you you will like to go back to go back 554 00:30:09,360 --> 00:30:11,480 Speaker 1: to my sixtine mak one on a hot day and 555 00:30:11,480 --> 00:30:15,160 Speaker 1: it'll you know, it acts like a vapor lock. Well, okay, 556 00:30:15,360 --> 00:30:17,640 Speaker 1: so if you if you're thinking this is a fuel issue, 557 00:30:18,040 --> 00:30:20,000 Speaker 1: I mean you can watch fuel pressure, your high sight 558 00:30:20,080 --> 00:30:22,760 Speaker 1: pressure anyway. If you've got a high side pressure that's solid, 559 00:30:22,760 --> 00:30:25,120 Speaker 1: then you know low side pressure has to be good. 560 00:30:25,120 --> 00:30:27,160 Speaker 1: It's it's high side is what you're gonna see g 561 00:30:27,280 --> 00:30:30,080 Speaker 1: d I wise, I mean, that's not. But my point becomes, 562 00:30:30,600 --> 00:30:33,400 Speaker 1: if you think this is a fuel pressure issue, whereas 563 00:30:33,440 --> 00:30:36,600 Speaker 1: fuel trim, if this thinks if this is starving for fuel, 564 00:30:36,960 --> 00:30:38,800 Speaker 1: you're gonna see a change in fuel trim. You're gonna 565 00:30:38,800 --> 00:30:42,280 Speaker 1: see it go lean by a drastic proportion and it 566 00:30:42,400 --> 00:30:46,160 Speaker 1: and it doesn't fuel trim well. Long and short term 567 00:30:46,240 --> 00:30:51,520 Speaker 1: both stay around negative five plus five. Where are my 568 00:30:51,520 --> 00:30:53,800 Speaker 1: foot's at. I don't think the long term will go 569 00:30:54,240 --> 00:30:57,320 Speaker 1: to eight minus eight when the when eve Apple opens up. 570 00:30:57,880 --> 00:31:00,560 Speaker 1: I really don't think you've got an engine running issue 571 00:31:00,560 --> 00:31:03,040 Speaker 1: from what you're describing and telling me. I think your 572 00:31:03,040 --> 00:31:06,360 Speaker 1: problem is in the trans if the adaptives change the 573 00:31:06,400 --> 00:31:10,680 Speaker 1: way it operates, whether it's the trans controller, whether it's 574 00:31:10,720 --> 00:31:13,560 Speaker 1: the trans itself. But this is a trans related issue, 575 00:31:14,000 --> 00:31:16,480 Speaker 1: and I'm not sure I would. I would venture to 576 00:31:16,520 --> 00:31:18,800 Speaker 1: guess it. Most of this is probably still covered under 577 00:31:18,840 --> 00:31:22,040 Speaker 1: the extended warranty Ford head because of the disaster of 578 00:31:22,040 --> 00:31:23,840 Speaker 1: what that trans is. And I don't want to stand 579 00:31:23,880 --> 00:31:25,600 Speaker 1: up here and just point fingers at the trans and say, oh, 580 00:31:25,680 --> 00:31:27,600 Speaker 1: it's the trans, it's the trans. I'm trying to come 581 00:31:27,680 --> 00:31:29,880 Speaker 1: up with logical reasons why we think it's the trends. 582 00:31:29,960 --> 00:31:32,760 Speaker 1: You get what I'm saying. Yeah, And that's why I 583 00:31:32,840 --> 00:31:34,720 Speaker 1: called you. Is this one of those situations where I 584 00:31:34,760 --> 00:31:37,440 Speaker 1: get to go buy a new tool and buy a Ford. No, 585 00:31:37,640 --> 00:31:38,920 Speaker 1: you don't need an I d S for this. She 586 00:31:39,040 --> 00:31:40,760 Speaker 1: just needs something that will read data stream And it 587 00:31:40,800 --> 00:31:45,920 Speaker 1: sounds like what are you using right now? It's over. Yeah, 588 00:31:45,960 --> 00:31:49,479 Speaker 1: as long as you can read data stream in mode six, Michael, 589 00:31:49,520 --> 00:31:51,240 Speaker 1: you've got enough. I mean, listen, You're welcome to go 590 00:31:51,280 --> 00:31:53,640 Speaker 1: buy anything you want, but I'm telling you I think 591 00:31:53,640 --> 00:31:56,920 Speaker 1: you've got enough. Tool. Um, you know I would take 592 00:31:56,960 --> 00:31:58,840 Speaker 1: it to Ford and say, listen, let's go for a ride. 593 00:31:58,880 --> 00:32:00,800 Speaker 1: Let's first catch it in the act of acting up. 594 00:32:01,440 --> 00:32:03,480 Speaker 1: And when you catch it in the act of acting up, 595 00:32:03,920 --> 00:32:06,200 Speaker 1: then you know where does it go? From there, once 596 00:32:06,280 --> 00:32:09,040 Speaker 1: you can prove to them, hey, here's the problem, now, 597 00:32:09,080 --> 00:32:10,880 Speaker 1: how are we going to fix it? They've got to 598 00:32:10,920 --> 00:32:13,560 Speaker 1: see the problem first. I think that's the first inclination. 599 00:32:13,640 --> 00:32:15,800 Speaker 1: So you're gonna have to do a little hand holding here. 600 00:32:15,920 --> 00:32:17,640 Speaker 1: Good luck to you. Call me back if you need more. 601 00:32:17,680 --> 00:32:20,719 Speaker 1: But like I said, it sounds like the engine is running. Okay, 602 00:32:20,920 --> 00:32:23,920 Speaker 1: the fault in the trans somewhere. Talk to you soon. 603 00:32:23,920 --> 00:32:25,760 Speaker 1: By bye, I'm running any of the car doctor. We're 604 00:32:25,800 --> 00:32:41,720 Speaker 1: back right after this Fluco Mac running the car doctor. 605 00:32:41,800 --> 00:32:45,880 Speaker 1: You know. Sometimes well, as my friend Steve Ethridge always says, 606 00:32:46,000 --> 00:32:48,720 Speaker 1: we don't know what we don't know, right, um, And 607 00:32:49,000 --> 00:32:51,400 Speaker 1: that's part of what Michael in Connecticut's going through. He 608 00:32:51,400 --> 00:32:54,400 Speaker 1: doesn't nobody doesn't know. Prove the engine is working, and 609 00:32:54,400 --> 00:32:56,360 Speaker 1: then we'll talk about what it what it could be, right, 610 00:32:56,360 --> 00:32:58,400 Speaker 1: because it's gonna be trans and listen, don't be afraid 611 00:32:58,440 --> 00:33:01,240 Speaker 1: to do research. We do research all the time. I 612 00:33:01,280 --> 00:33:04,520 Speaker 1: do research. I had an O eight Volvo v C 613 00:33:04,960 --> 00:33:09,240 Speaker 1: seventy or V seventy this week. The alternator wasn't charging, 614 00:33:09,240 --> 00:33:12,480 Speaker 1: no charging system output and it had this weird whining 615 00:33:12,720 --> 00:33:15,520 Speaker 1: sound going on. It would come and go from on occasion, 616 00:33:16,040 --> 00:33:17,920 Speaker 1: and it's been a while since I've worked on one 617 00:33:17,960 --> 00:33:20,280 Speaker 1: of these. It's not it wasn't a real popular model. 618 00:33:20,280 --> 00:33:22,080 Speaker 1: We didn't see a ton of them, so I needed 619 00:33:22,120 --> 00:33:24,120 Speaker 1: a little bit of a refresher. I picked up the phone. Well, 620 00:33:24,160 --> 00:33:26,120 Speaker 1: actually I plugged in my scan tool. I pulled codes. 621 00:33:26,160 --> 00:33:28,840 Speaker 1: There were none, and um, I sent a tech help 622 00:33:28,880 --> 00:33:31,320 Speaker 1: request to the boys over at Opus. I v s 623 00:33:31,400 --> 00:33:32,840 Speaker 1: right because you can do that. You can talk to 624 00:33:32,880 --> 00:33:35,160 Speaker 1: your tech line and talk to a specialist in that 625 00:33:35,200 --> 00:33:37,560 Speaker 1: car line area that you're having questions about. And I 626 00:33:37,600 --> 00:33:40,480 Speaker 1: got to talk to Jed super fun. Um. You know. 627 00:33:40,520 --> 00:33:42,760 Speaker 1: A matter of fact, I punched in the tech request. 628 00:33:43,040 --> 00:33:45,040 Speaker 1: About thirty seconds later, the phone rang and I said 629 00:33:45,040 --> 00:33:47,320 Speaker 1: to him, what held you up? Um, you know, with 630 00:33:47,400 --> 00:33:48,920 Speaker 1: him under a minute, I got a phone call. And 631 00:33:48,920 --> 00:33:50,520 Speaker 1: I'm not saying it's like that all the time. It's 632 00:33:50,560 --> 00:33:52,280 Speaker 1: just he said, it looked like a fun call. I 633 00:33:52,280 --> 00:33:55,360 Speaker 1: wanted to talk to you anyway, and we we kind 634 00:33:55,360 --> 00:33:57,440 Speaker 1: of kicked around back and forth, and he explained to 635 00:33:57,480 --> 00:33:59,960 Speaker 1: me how that final drive works and the gear drive works, 636 00:34:00,000 --> 00:34:02,720 Speaker 1: and the way the coupling grabs the alternator. And you 637 00:34:02,760 --> 00:34:04,680 Speaker 1: want to know all this because the alternator on this 638 00:34:04,760 --> 00:34:07,760 Speaker 1: particular Volvo. Are you ready for? This is under the 639 00:34:07,800 --> 00:34:10,000 Speaker 1: intake manifold, because that's where I would put it right. 640 00:34:10,040 --> 00:34:12,680 Speaker 1: It's you know, let's just make it so accessible so 641 00:34:12,680 --> 00:34:14,360 Speaker 1: when you take something apart, you only want to do 642 00:34:14,400 --> 00:34:17,280 Speaker 1: it once. And Jed pointed out, and I had forgotten 643 00:34:17,320 --> 00:34:22,040 Speaker 1: about this, that the coupling was probably loose, and he 644 00:34:22,160 --> 00:34:24,120 Speaker 1: was right. I could take the I could take the 645 00:34:24,120 --> 00:34:27,200 Speaker 1: coupler with a thin straight lad screwdriver down under the 646 00:34:27,239 --> 00:34:30,720 Speaker 1: intake and spin it by hand, meaning the center bolt 647 00:34:30,960 --> 00:34:33,239 Speaker 1: going up the inside of the coupling had backed out. 648 00:34:33,640 --> 00:34:35,680 Speaker 1: Monday will take the intake, go off, tighten up the bolt, 649 00:34:35,680 --> 00:34:38,239 Speaker 1: and give the customer back his car, and it won't 650 00:34:38,280 --> 00:34:39,839 Speaker 1: be for anywhere near as the price of what an 651 00:34:39,840 --> 00:34:42,480 Speaker 1: alternator could be. So thanks to boys open over at 652 00:34:42,480 --> 00:34:44,680 Speaker 1: opens i v s opens iv s dot com. Another 653 00:34:44,719 --> 00:34:47,200 Speaker 1: great job, another great tip. Thanks a lot. I'm not 654 00:34:47,320 --> 00:34:50,719 Speaker 1: an Adian, the car doctor. Good mechanics aren't expensive, they're priceless. 655 00:34:50,840 --> 00:35:02,160 Speaker 1: Let see you ships Star Sept.