WEBVTT - Top Prime Day gadgets, Windows recall privacy & scam exposing duo (143, Oct 11, 2025) 0:00:00.160 --> 0:00:03.520 If you're downloading the number one app right now, watch 0:00:03.520 --> 0:00:07.600 out for imposters. Tesla has cheaper new cars, but are 0:00:07.600 --> 0:00:11.000 they worth it? And Chevy is bringing back an old favorite. 0:00:11.800 --> 0:00:14.360 You'll soon be able to go courtside to watch a 0:00:14.520 --> 0:00:20.040 major NBA team in virtual reality. Plus your tech questions answered. 0:00:20.440 --> 0:00:23.800 What's going on? I'm Richdmiro and this is Rich on Tech. 0:00:24.360 --> 0:00:26.320 This is the show where I talk about the tech 0:00:26.360 --> 0:00:28.320 stuff I think you should know about. It's also the 0:00:28.360 --> 0:00:32.120 place where I answer your questions about technology. I believe 0:00:32.120 --> 0:00:36.200 that tech should be interesting, useful, and fun. Let's open 0:00:36.280 --> 0:00:40.000 up those phone lines a ready, here we go Triple 0:00:40.000 --> 0:00:43.400 eight rich one oh one. That's eight eight eight seven 0:00:43.560 --> 0:00:46.920 four to two four one zero one. Give me a 0:00:46.920 --> 0:00:49.519 call if you have a question about technology Triple eight 0:00:49.920 --> 0:00:53.920 rich one oh one. Email is also open. Just go 0:00:54.000 --> 0:00:58.720 to rich on Tech dot TV and hit contact guests. 0:00:58.920 --> 0:01:00.360 This week, we've. 0:01:00.240 --> 0:01:04.800 Got the founders of Trilogy Media, Ashton Bingham and Art Kulick. 0:01:05.240 --> 0:01:07.160 They are going to tell us how to spot fraud, 0:01:07.319 --> 0:01:12.480 fight back and protect yourselves protect yourself from today's biggest scams. 0:01:12.520 --> 0:01:15.559 They've got a new TV show, and later in the show, 0:01:15.600 --> 0:01:18.920 we've got Steve Arnset of Team Liquid. He's the co 0:01:19.040 --> 0:01:22.640 CEO there. He's going to talk about esports, how it's evolving, 0:01:22.720 --> 0:01:26.679 and why gaming is creating real career paths beyond just 0:01:26.760 --> 0:01:30.840 the screen. Well, I hope you're having a great week. 0:01:30.959 --> 0:01:34.959 This is the Prime Day hangover. Yes, did you make 0:01:35.000 --> 0:01:37.800 it through Prime Day? Did you order everything that you wanted? 0:01:38.280 --> 0:01:41.960 Hopefully everything on your list was on sale. A lot 0:01:42.000 --> 0:01:44.200 of things that I wanted were on sale, so I 0:01:44.240 --> 0:01:46.479 thought it was a pretty good Prime Day, although it's 0:01:46.520 --> 0:01:51.000 a little interesting. Typically after Prime Day, Amazon comes out 0:01:51.040 --> 0:01:53.400 with a press release and they say how great Prime 0:01:53.480 --> 0:01:55.880 Day was, and they say about, you know, how many 0:01:55.920 --> 0:01:59.480 items were ordered per second? It's some crazy number. And 0:01:59.520 --> 0:02:02.160 then they talk about you know what people ordered. It's 0:02:02.240 --> 0:02:05.680 usually some nonsense thing like they'll be like the life 0:02:05.680 --> 0:02:08.160 straw was the top most ordered thing. It's like, wait, 0:02:08.200 --> 0:02:10.280 what okay, a lot of people are drinking water out 0:02:10.280 --> 0:02:13.920 of a river. I don't even understand that. Back in 0:02:13.960 --> 0:02:15.600 the day, it was the DNA test. They used to 0:02:15.639 --> 0:02:17.600 sell a ton of those until we all we all 0:02:17.600 --> 0:02:20.760 know what happened with twenty three and me. I did 0:02:20.880 --> 0:02:23.040 order a bunch of stuff, and my wife ordered a 0:02:23.080 --> 0:02:25.320 bunch of stuff. We basically ordered everything on our list. 0:02:25.919 --> 0:02:29.560 And here is the irony. My Prime Day order. Out 0:02:29.600 --> 0:02:32.600 of every single box that got delivered to my house, 0:02:33.040 --> 0:02:36.520 mine was not delivered. I got a text from Amazon 0:02:36.560 --> 0:02:39.720 that said, sorry, your order was undeliverable. There was no 0:02:39.840 --> 0:02:43.440 safe place to leave it. What Okay, they said they 0:02:43.440 --> 0:02:45.880 came to my house at a certain time and they 0:02:45.880 --> 0:02:49.360 said it was not safe. Now, okay, inside the house 0:02:49.400 --> 0:02:51.760 all the chaos with the kids and you know us, maybe, 0:02:51.800 --> 0:02:54.320 but outside, come on, you can leave a package on 0:02:54.360 --> 0:02:58.200 the porch. Now we have ring cameras. No one came 0:02:58.240 --> 0:03:00.520 to the house at the time they said we were 0:03:00.560 --> 0:03:03.760 also home. No one came to the house. So I 0:03:03.800 --> 0:03:06.360 don't know what was going on here with Amazon. I 0:03:06.440 --> 0:03:10.000 have seen in the past sometimes delivery drivers, I think 0:03:10.000 --> 0:03:12.280 if they're really slammed and they need like you know, 0:03:12.320 --> 0:03:14.600 there's these hard deadlines like Amazon now tells you like 0:03:14.639 --> 0:03:17.200 the window your stuff's getting delivered. If they know they 0:03:17.200 --> 0:03:19.480 can't make that window, sometimes they will just mark a 0:03:19.480 --> 0:03:21.679 package as like, oh sorry, I can't deliver this right now, 0:03:21.800 --> 0:03:23.480 and they'll just come back the next morning and leave 0:03:23.480 --> 0:03:26.480 it on your doorstep. No problem there. This was like 0:03:26.520 --> 0:03:28.919 a whole nother thing that I've never seen before. I 0:03:28.960 --> 0:03:32.040 don't know if someone stole the package and then said, oh, 0:03:32.040 --> 0:03:34.880 it was on deliverable, or if the driver just literally 0:03:34.960 --> 0:03:36.880 quit his job and was like, never mind, I'm out 0:03:37.120 --> 0:03:39.840 too many Prime Day deliveries. But no matter what happened, 0:03:40.000 --> 0:03:42.080 it was kind of annoying because guess what, all the 0:03:42.120 --> 0:03:44.320 stuff that I had ordered that was on Prime Day 0:03:44.720 --> 0:03:46.320 by the time I got this text, and it was 0:03:46.360 --> 0:03:49.320 too late to order again, and they never tried to 0:03:49.320 --> 0:03:51.360 redeliver it. So I ended up having to cancel the 0:03:51.480 --> 0:03:53.760 order and I had to reorder just a couple of 0:03:53.800 --> 0:03:55.960 things I needed. The other stuff, you know, all the 0:03:56.000 --> 0:03:58.240 prices went up, so I didn't get again. So I 0:03:58.320 --> 0:04:00.280 just tell you that story because I just thought, is 0:04:00.400 --> 0:04:03.760 the one time that I put this giant order into 0:04:03.800 --> 0:04:05.440 Amazon getting all the stuff that had been in my 0:04:05.520 --> 0:04:09.080 saved list for so long didn't work? And I don't 0:04:09.080 --> 0:04:11.800 even understand what the end game was here because now 0:04:11.800 --> 0:04:16.080 my package is in like never never Land. So I 0:04:16.120 --> 0:04:18.560 did send on an email. I usually typically send my 0:04:18.600 --> 0:04:21.440 newsletter once a week, and I'm very hesitant to send 0:04:21.480 --> 0:04:23.559 any more emails in next I want to spam people, 0:04:24.160 --> 0:04:28.080 but I did send a special newsletter with the the 0:04:28.120 --> 0:04:30.320 items that I would purchase on Prime DA. I said, 0:04:30.360 --> 0:04:32.120 you know what, people probably want to know, what would 0:04:32.160 --> 0:04:34.559 I buy out of all this stuff that's on sale. 0:04:35.200 --> 0:04:38.280 And so I got the results of what people clicked 0:04:38.320 --> 0:04:40.400 on the most in my newsletter and you're ready, here 0:04:40.520 --> 0:04:43.479 here's what you wanted now, mind you. I find it 0:04:43.600 --> 0:04:48.599 very interesting. Nothing on this list is over was over 0:04:48.800 --> 0:04:51.120 thirty dollars, So that goes to show you people like 0:04:51.160 --> 0:04:54.520 to buy things that are affordable, you know. Because I 0:04:54.560 --> 0:04:56.360 did have a bunch of things on there. The iPad 0:04:56.400 --> 0:04:58.599 was an outlier. It did a lot of people clicked 0:04:58.640 --> 0:05:03.279 on the iPad five, a JBL portable bluetooth speaker, that 0:05:03.400 --> 0:05:05.520 was the number five item that people really liked because 0:05:05.520 --> 0:05:08.400 it's so inexpensive. I mean it really not really is 0:05:08.520 --> 0:05:12.120 not an expensive thing. I'm trying to get my blog 0:05:12.160 --> 0:05:14.840 post up here, so it's not an expensive thing. I 0:05:14.839 --> 0:05:16.520 think it was on sale, and all these things have 0:05:16.560 --> 0:05:18.240 gone up in price, by the way, so if you 0:05:18.279 --> 0:05:20.200 did get one of these, it was great. But yeah, 0:05:20.240 --> 0:05:22.039 the speaker is forty bucks. I think it was Prime 0:05:22.120 --> 0:05:24.120 Day like twenty seven, so that was a great deal. 0:05:24.160 --> 0:05:28.560 This little JBL speaker. It's awesome. Number four micro fiber 0:05:28.640 --> 0:05:32.080 cleaning cloths. This is like the simplest thing ever. It's 0:05:32.080 --> 0:05:34.600 like an eight pack for ten bucks. I just keep 0:05:34.640 --> 0:05:36.840 them everywhere. I've got them in my car, I've got 0:05:36.920 --> 0:05:38.919 them in my bag, I've got them near my computer. 0:05:39.200 --> 0:05:41.160 My kids have them. I mean, they're just great. 0:05:41.200 --> 0:05:43.080 It's just a simple thing that you can use to 0:05:43.080 --> 0:05:45.400 clean your gadgets, and those are on sale. 0:05:45.839 --> 0:05:46.440 Number three. 0:05:46.600 --> 0:05:50.560 I love this gadget, the cord brick weighted cord holder. 0:05:51.320 --> 0:05:53.640 I mean, how many times have you had a cord 0:05:53.680 --> 0:05:55.919 that's on your desk? You pull your phone out or 0:05:55.920 --> 0:05:58.640 whatever it's plugged into for charging, and the cord just 0:05:58.680 --> 0:06:01.240 immediately slides behind the you know, like someone pulled it 0:06:01.279 --> 0:06:05.479 from behind the desk. This little device is like ten bucks, 0:06:06.000 --> 0:06:08.599 and it just holds the cables in place, and it 0:06:08.640 --> 0:06:10.320 holds a bunch of them. I love this thing. I've 0:06:10.320 --> 0:06:12.560 got it on all my desks. That I think was 0:06:12.600 --> 0:06:15.200 twelve dollars now it's fifteen, but it was. I think 0:06:15.240 --> 0:06:20.120 the regular price is like twenty. Number two. Let's see here. 0:06:20.160 --> 0:06:24.760 The Balkan Portable Battery Pack is a ten thousand million 0:06:24.760 --> 0:06:28.400 amp charger USBC. It's got the cable built in. You 0:06:28.600 --> 0:06:30.360 have to have one of these if you don't have 0:06:30.480 --> 0:06:34.000 a portable power bank somehow on your person. When you travel, 0:06:34.400 --> 0:06:37.479 there's going to be a time when you are really 0:06:37.520 --> 0:06:39.719 looking for a place to plug in your phone, and 0:06:39.760 --> 0:06:42.479 you're probably not going to find it. So this little 0:06:42.480 --> 0:06:44.840 portable charger I keep. I always have one of these 0:06:44.880 --> 0:06:47.279 on me. This one is now up to forty dollars. 0:06:47.279 --> 0:06:49.880 It was twenty seven when I talked about it, and 0:06:49.920 --> 0:06:52.719 then finally the number one You're ready number one thing 0:06:52.760 --> 0:06:56.760 people clicked on in my email. This magnetic smartphone ring 0:06:57.200 --> 0:06:59.880 another thing that I always have with me because it 0:06:59.920 --> 0:07:02.200 is I don't like having anything on the back of 0:07:02.240 --> 0:07:04.520 my phone, and other people like the pop sockets and things. 0:07:04.600 --> 0:07:06.239 I don't like that permanently there. 0:07:06.360 --> 0:07:08.880 But when I'm traveling or I want to prop up 0:07:08.880 --> 0:07:11.320 my phone just to watch videos, either on a plane 0:07:11.440 --> 0:07:14.320 or anywhere, this is great. It's just a magnetic ring 0:07:14.640 --> 0:07:16.400 and so you attach it to the back of your 0:07:16.400 --> 0:07:19.080 phone with that magnetic circle that's already on the back 0:07:19.080 --> 0:07:21.520 of your phone mag say f on Android, or you 0:07:21.560 --> 0:07:23.920 have it built into your case and it just makes 0:07:23.920 --> 0:07:27.679 a nice little tripod for your phone so you can kickstand. Really, 0:07:28.120 --> 0:07:29.440 I mean, that thing is great, and I think it 0:07:29.480 --> 0:07:30.640 was on sale for like ten bucks. 0:07:30.680 --> 0:07:31.280 Now it's up to. 0:07:31.240 --> 0:07:35.440 Seventeen, so I would say the prime sale was great. 0:07:35.480 --> 0:07:38.160 I think people really did save money if you planned 0:07:38.200 --> 0:07:40.520 a little bit. And I think that if you still 0:07:40.560 --> 0:07:42.240 want to see that list, I'll link it up on 0:07:42.280 --> 0:07:46.000 the show notes Rich on tech dot TV. But you know, 0:07:46.160 --> 0:07:48.840 the prices have gone up, so if you didn't act 0:07:48.880 --> 0:07:52.240 on it, you probably missed out. But you know, watch 0:07:52.320 --> 0:07:54.560 these things throughout the year. All right, So we're talking 0:07:54.600 --> 0:07:57.440 about Amazon and there is a prime settlement and I've 0:07:57.480 --> 0:08:00.240 mentioned this prime settlement two point five billion dollars from 0:08:00.280 --> 0:08:00.760 the FTC. 0:08:00.880 --> 0:08:03.720 They said that Amazon made it really tough to. 0:08:05.560 --> 0:08:08.600 Cancel Prime, which I don't know if I ever thought that, 0:08:08.640 --> 0:08:10.640 but I never really tried to cancel Prime, So maybe 0:08:10.640 --> 0:08:12.600 it was they had some dark patterns on the website 0:08:12.600 --> 0:08:15.000 that would trick you and it'd be really tough to cancel. 0:08:15.320 --> 0:08:17.760 But one point five billion of that money, I think 0:08:17.760 --> 0:08:19.680 a billion was a fine, and then one point five 0:08:19.720 --> 0:08:22.080 billion is a refund to consumers. So here's what you 0:08:22.120 --> 0:08:25.120 need to know. Number One, you have to be to qualify, 0:08:25.320 --> 0:08:28.600 you have to meet all three conditions US based Amazon 0:08:28.600 --> 0:08:30.520 Prime customer. If you're listening to this right now, you 0:08:30.560 --> 0:08:35.400 probably are. You signed up or tried to cancel between 0:08:35.520 --> 0:08:39.560 June twenty nineteen and June twenty twenty five. So I 0:08:39.600 --> 0:08:42.400 guess that disqualifies me because I've had Prime since day one, 0:08:42.640 --> 0:08:45.920 literally day one. I will never forget signing up for Prime. 0:08:46.480 --> 0:08:47.920 And I'm trying to remember. I think it was eighty 0:08:48.000 --> 0:08:50.920 nine dollars when it first started, and I told my wife, 0:08:50.920 --> 0:08:53.880 I said, you're not going to believe this. Amazon is 0:08:53.920 --> 0:08:59.199 going to deliver us packages in two days unlimited for free, 0:08:59.280 --> 0:09:02.040 for an entire year for ninety bucks. And she's like, 0:09:02.080 --> 0:09:03.760 I don't believe it. You know, back in the day, 0:09:03.760 --> 0:09:07.880 you remember you paid shipping. Things cost to ship, and 0:09:08.000 --> 0:09:10.480 somehow Amazon figured out, like, hey, we can ship you 0:09:10.520 --> 0:09:13.680 this stuff for this one fee. And they did a 0:09:13.679 --> 0:09:16.440 great job. And by the way where I live, it 0:09:16.520 --> 0:09:18.920 is now by the hour, Like they're literally saying, okay, 0:09:18.960 --> 0:09:21.280 you're ordering this this morning at nine am, and they 0:09:21.280 --> 0:09:23.040 give you a window we'll have it to you between 0:09:23.040 --> 0:09:25.160 four and eight pm. I'm like, how do you do this? 0:09:25.200 --> 0:09:27.120 What are the logistics of this? Company, except for that 0:09:27.160 --> 0:09:30.240 one time I needed it. It didn't work. Okay, so 0:09:30.280 --> 0:09:33.160 you tried to cancel unsuccessfully between June twenty nineteen and 0:09:33.200 --> 0:09:36.840 twenty twenty five, and then you used fewer than three benefits, 0:09:36.880 --> 0:09:39.240 so you didn't watch any Prime videos, you didn't listen 0:09:39.280 --> 0:09:42.000 to Amazon Music, you didn't ship anything to your house like, 0:09:42.040 --> 0:09:45.720 you didn't really get anything out of your membership. So automatically, 0:09:45.800 --> 0:09:47.760 you are going to get up to fifty one dollars 0:09:47.760 --> 0:09:51.600 back automatically by Christmas Day, which is great. I love 0:09:51.600 --> 0:09:54.040 that they picked Christmas Day, so you don't have to 0:09:54.080 --> 0:09:56.160 do a thing. You're just gonna get that money back. 0:09:56.240 --> 0:09:57.840 It's going to be automatic. You don't have to fill 0:09:57.880 --> 0:10:01.240 out any forms. Now here's why I'm telling you about this. Scammers. 0:10:01.800 --> 0:10:05.840 They are going to exploit this, which means you're probably 0:10:05.840 --> 0:10:07.560 going to get an email in the next couple of 0:10:07.559 --> 0:10:11.400 weeks that says, hey, we're your friendly Amazon customer service 0:10:11.400 --> 0:10:13.120 and we'd love to give you this refund. 0:10:13.360 --> 0:10:15.840 Please fill out this information or click this link. 0:10:16.240 --> 0:10:16.400 Now. 0:10:16.400 --> 0:10:18.400 If you click that link or you fill out that information, 0:10:18.559 --> 0:10:20.480 that's when the scam starts and they're going to try 0:10:20.480 --> 0:10:23.679 to get either your Amazon login from you and someone's 0:10:23.679 --> 0:10:25.760 going to buy a bunch of gift cards on your account, 0:10:26.040 --> 0:10:28.400 or they're going to try to capture your personal information. 0:10:28.520 --> 0:10:29.439 Do not fall for that. 0:10:29.920 --> 0:10:31.960 If you want more information, you can go to FTC, 0:10:32.080 --> 0:10:34.959 dot gov, slash Amazon. I tell you this because I 0:10:35.000 --> 0:10:38.760 tell you this about every single thing we talk about. 0:10:39.080 --> 0:10:42.240 Scammers take what we know and they twist it just 0:10:42.280 --> 0:10:45.439 a little bit so it's believable. It's something we're familiar with, 0:10:45.720 --> 0:10:48.240 but then they use it against us. So for instance, 0:10:48.559 --> 0:10:50.440 how many times have you been at a checkout at 0:10:50.480 --> 0:10:53.080 the store and you swipe your card or you tap 0:10:53.120 --> 0:10:55.720 to pay and it says sorry, that didn't work, And 0:10:55.760 --> 0:10:57.719 you immediately get a text on your phone that says, hey, 0:10:57.760 --> 0:10:59.560 was that you at Target that just tried to buy 0:10:59.800 --> 0:11:02.520 the thirty seven dollars and forty nine cents worth of stuff? 0:11:02.800 --> 0:11:05.640 And you go, you know, press y or N and 0:11:05.720 --> 0:11:08.679 so if you've seen that, you know that that happens 0:11:08.679 --> 0:11:11.320 from your bank. But the scam artist send you that 0:11:11.400 --> 0:11:13.760 same text. But of course it's like, hey, click this 0:11:13.800 --> 0:11:16.840 link to approver deny and that's you know what they do. 0:11:16.880 --> 0:11:19.120 They twist things to make it seem like it's something 0:11:19.120 --> 0:11:23.560 you're familiar with, but really it's evil, nefarious, it's not good, 0:11:23.960 --> 0:11:26.920 So don't fall for that stuff. All right, coming up 0:11:26.920 --> 0:11:28.679 on the show, We've got a lot to talk about. 0:11:28.679 --> 0:11:31.760 We've got your emails. Uh, We've got some calls here 0:11:31.840 --> 0:11:34.720 going on. I've got tons in the feedback. We've got 0:11:34.760 --> 0:11:37.679 great guests. Eight eight eight rich one oh one. If 0:11:37.679 --> 0:11:39.959 you want to join in eight eight eight seven four 0:11:40.000 --> 0:11:42.880 to two four to one zero one, your call's coming 0:11:42.960 --> 0:11:50.280 up right after this. Welcome back to rich on Tech. 0:11:50.400 --> 0:11:53.720 Rich DeMuro here hanging out with you, talking technology at 0:11:53.800 --> 0:11:57.360 Triple eight Rich one oh one eight eight eight seven 0:11:57.520 --> 0:12:02.960 four to two four one zero one one. You can 0:12:02.960 --> 0:12:05.200 follow me on social media. I am at rich on 0:12:05.320 --> 0:12:10.199 Tech on Instagram, always posting little stuff there just for fun. 0:12:11.400 --> 0:12:12.240 Let's see here. 0:12:12.480 --> 0:12:14.760 Let us let's go to the phone lines, I said, lettuce, 0:12:16.000 --> 0:12:20.600 let us lettuce, tomato, pickle onion. Let us go to 0:12:20.640 --> 0:12:23.160 the phone lines. Let's go to nas in Los Angeles, 0:12:23.280 --> 0:12:24.160 nash around with Rich. 0:12:25.960 --> 0:12:28.120 Good morning Ridge, Rich. 0:12:28.200 --> 0:12:32.040 I just recently transferred my wireless service from Spectrum to 0:12:32.440 --> 0:12:37.199 T Mobile Home, and once I connected everything to it, 0:12:37.840 --> 0:12:43.000 for some reason, my Netflix and my Amazon Prime path 0:12:43.040 --> 0:12:47.760 stole work. Everything else works YouTube works. Hulu doesn't work either. 0:12:49.600 --> 0:12:53.800 Well that's not good. What define defined doesn't work? 0:12:55.720 --> 0:12:57.120 Netflix doesn't load up at all? 0:12:57.320 --> 0:13:00.199 Okay, you know a little circle keeps going and then 0:13:00.240 --> 0:13:04.319 it says error. I googled that error code. It tells 0:13:04.400 --> 0:13:06.720 me to go and clear out some stuff on my 0:13:06.800 --> 0:13:09.000 settings on my Sony TV. 0:13:09.320 --> 0:13:10.000 Okay, I did. 0:13:10.040 --> 0:13:11.160 That doesn't work. 0:13:11.559 --> 0:13:16.520 Amazon Prime actually loads up the content. For example, I 0:13:16.559 --> 0:13:19.400 was trying to watch the game, and once you you know, 0:13:19.520 --> 0:13:23.240 you choose the game to watch, it just keeps going 0:13:23.280 --> 0:13:25.560 in circles, buffering, buffering, and then nothing. 0:13:26.080 --> 0:13:26.440 Okay. 0:13:26.679 --> 0:13:29.079 Have you done a speed test on this T mobile 0:13:29.120 --> 0:13:31.719 five G home Internet? I'm assuming it's the wireless internet. 0:13:31.520 --> 0:13:34.520 Right, Yes, have you done a speed test? Okay? 0:13:34.840 --> 0:13:38.080 It sounds to me that this speed you're getting in 0:13:38.120 --> 0:13:39.320 your home is not very good. 0:13:39.320 --> 0:13:41.960 How do you have this set up? And why? Why 0:13:41.960 --> 0:13:43.600 did you decide to switch the price. 0:13:44.840 --> 0:13:48.160 No, it's just outages, constant outages in my area. 0:13:48.360 --> 0:13:51.080 Okay, all right, well so now do you Okay, So 0:13:51.160 --> 0:13:52.760 here's what you need to do. You got it number 0:13:52.800 --> 0:13:54.959 one to troubleshoot this. You got to figure out if 0:13:54.960 --> 0:13:58.000 it is the speed you're getting. So if it's what 0:13:58.040 --> 0:14:00.839 I would do is just hook up your phone. Is 0:14:00.880 --> 0:14:04.280 there an Ethernet port on the back of this little 0:14:04.320 --> 0:14:07.880 router they gave you, Yes, okay, so if you can, 0:14:08.000 --> 0:14:10.920 I would connect my computer to that router with an 0:14:10.960 --> 0:14:13.080 Ethernet cable and I would do a speed test. You 0:14:13.080 --> 0:14:16.520 can go to fast dot com and uh that's that 0:14:16.559 --> 0:14:18.640 will give you the speed test. And once you do that, 0:14:19.000 --> 0:14:21.360 let it do the speed test. And then there's like 0:14:21.400 --> 0:14:24.120 an extra speed test you can do. So once it 0:14:24.200 --> 0:14:27.520 finishes the primary it says show more info. You tap 0:14:27.680 --> 0:14:30.440 that and that will give you the details about your connection, 0:14:30.600 --> 0:14:34.360 which is your latency and also your upload speed. So 0:14:34.480 --> 0:14:37.680 if your latency is bad or your upload, your upload's 0:14:37.680 --> 0:14:39.560 probably not gonna be that good anyway. But basically you 0:14:39.600 --> 0:14:42.240 want your latency to be good, so a low number there, 0:14:42.320 --> 0:14:45.440 and you also want your speed to be good. Now, 0:14:45.520 --> 0:14:48.160 all these services do not need a lot of speed, 0:14:48.520 --> 0:14:50.640 like the whole point of streaming. Like the thing that 0:14:50.760 --> 0:14:54.480 the magic that these companies invented really these content delivery 0:14:54.520 --> 0:14:58.680 services and Netflix in particular and YouTube is how to 0:14:58.920 --> 0:15:02.800 make streaming really good even on low speeds. That's the magic. 0:15:02.880 --> 0:15:05.200 Back in the day, if you wanted to download one movie. 0:15:05.280 --> 0:15:08.080 It would take you forever. Now we just stream it 0:15:08.120 --> 0:15:10.600 because they figured out how to get those little tiny 0:15:10.600 --> 0:15:13.640 packets separated and sent over the internet and then they 0:15:14.120 --> 0:15:16.760 reconfigure them somehow on the back end here on your device. 0:15:17.760 --> 0:15:19.560 So that's number one. You got to do a speed test. 0:15:19.560 --> 0:15:22.840 If you're not getting the speed that you need, you 0:15:22.920 --> 0:15:26.080 may have to consider moving this device to a window 0:15:26.320 --> 0:15:29.080 or closer to somewhere in your house where you get 0:15:29.080 --> 0:15:29.840 a better signal. 0:15:30.200 --> 0:15:33.560 Do you have T Mobile phone? Yes, okay, so you. 0:15:33.600 --> 0:15:36.560 Can shortcut some of this stuff. The signal that the 0:15:36.960 --> 0:15:38.840 box pulls in is going to be better than your 0:15:38.880 --> 0:15:41.360 phone because it has a stronger antenna. So but you 0:15:41.360 --> 0:15:44.120 can just go with your phone and kind of go 0:15:44.160 --> 0:15:47.160 around the exterior areas of your house, like sorry, the 0:15:47.160 --> 0:15:49.400 interior near the windows, and see where you get the 0:15:49.440 --> 0:15:53.240 strongest T Mobile connection. So, for instance, for me, in 0:15:53.320 --> 0:15:56.000 the center of my home is a complete dead spot 0:15:56.080 --> 0:15:59.640 for every provider. If I go towards the backyard, some 0:15:59.680 --> 0:16:02.400 of the are stronger. If I go towards the front yard, 0:16:02.640 --> 0:16:04.440 some of the other providers. And I test these things 0:16:04.440 --> 0:16:07.520 all the time at and T T Mobile Verizon. So 0:16:07.640 --> 0:16:09.480 go to the kind of the areas of your home, 0:16:09.600 --> 0:16:13.600 see which which area has the strongest signal, and that's 0:16:13.640 --> 0:16:15.760 probably where you want to place this little router that 0:16:15.760 --> 0:16:18.120 they gave you. And then once you place that there, 0:16:18.200 --> 0:16:21.480 do the speed test again. If you're getting anything over 0:16:21.640 --> 0:16:24.360 like ten megabits per second, you should be fine because 0:16:24.400 --> 0:16:27.000 these services do not need a lot of speed. Once again, 0:16:27.320 --> 0:16:29.080 but it could be just that the signal is not 0:16:29.160 --> 0:16:31.720 good at all, and it's not it's not powerful enough 0:16:31.720 --> 0:16:33.960 for these apps to load up and stream. 0:16:34.960 --> 0:16:35.760 That's number one. 0:16:36.280 --> 0:16:39.560 If your speed is good enough, you might consider plugging 0:16:39.680 --> 0:16:43.200 the cable directly from your TV into the router. I 0:16:43.240 --> 0:16:45.200 know that may be tough if your TV is mounted 0:16:45.200 --> 0:16:48.120 on the wall. Hopefully they ran an Ethernet cable behind 0:16:48.120 --> 0:16:50.800 the wall that you could use to do that. If 0:16:50.840 --> 0:16:53.200 none of that stuff is working and everything is fast 0:16:53.240 --> 0:16:55.680 and it seems like it should be working, I would 0:16:55.720 --> 0:16:58.880 see what's going on with the TV. Sounds like these 0:16:58.920 --> 0:17:01.680 apps are built into the T so I would delete 0:17:01.720 --> 0:17:04.280 the app, reinstall it, see if that helps. That'll clear 0:17:04.320 --> 0:17:06.399 the cast, That'll clear all the data, and then I'll 0:17:06.480 --> 0:17:08.520 kind of start you fresh on there. I'd also make 0:17:08.560 --> 0:17:10.560 sure that your software is up to date on your TV, 0:17:10.680 --> 0:17:13.760 the operating system and the firmware on that Sony TV. 0:17:14.560 --> 0:17:17.439 Uh great question as thanks for the call today, appreciate it. 0:17:17.480 --> 0:17:19.840 Eight eight eight rich one on one eight eight eight 0:17:19.920 --> 0:17:22.920 seven four two four one zero one. If you're downloading 0:17:22.960 --> 0:17:24.720 the number one app, I've got a warning for you 0:17:24.760 --> 0:17:31.800 coming up next. Welcome back to rich on tech rich 0:17:31.840 --> 0:17:35.840 Demiro here hanging out with you talking technology. Phone lines 0:17:35.880 --> 0:17:38.920 open eight eight eight rich one on one eight eight 0:17:39.040 --> 0:17:43.360 eight seven four to two four one zero one. If 0:17:43.359 --> 0:17:46.120 you're more of an email kind of person, which I am, 0:17:46.560 --> 0:17:50.119 I love everything in email rich on tech dot TV. 0:17:50.320 --> 0:17:53.280 Hit contact that'll send the email right to my screen. 0:17:54.160 --> 0:17:56.560 I like everything in email. I hate texting. I know 0:17:56.640 --> 0:17:59.119 people love texting. I hate texting. I'll tell you why. 0:17:59.160 --> 0:18:01.199 And I hate to use the word hey. But I 0:18:01.440 --> 0:18:04.200 dislike texting a lot. And I'll tell you why. It's 0:18:04.200 --> 0:18:06.520 because I just don't look at it. I never think 0:18:06.560 --> 0:18:10.879 to look at my texts ever. What are you laughing at, Bobo? 0:18:11.080 --> 0:18:12.439 What? What's so funny? 0:18:12.800 --> 0:18:14.360 I hate to use the word hate. I do. 0:18:14.480 --> 0:18:16.520 I really try in my life never to use the 0:18:16.520 --> 0:18:18.920 word hate because I don't like hate to use the 0:18:19.119 --> 0:18:20.399 I hate to use the word hate. I know, I 0:18:20.440 --> 0:18:23.560 see what I did there. I know, but I just 0:18:23.560 --> 0:18:25.480 don't like it. I don't care what you're talking about. 0:18:25.680 --> 0:18:27.680 Hate is a very strong word, and I tell my 0:18:27.760 --> 0:18:32.600 kids that too, so Paul Atte writes in, I'm listening 0:18:32.640 --> 0:18:33.000 to the show. 0:18:33.119 --> 0:18:33.680 Quick question. 0:18:33.720 --> 0:18:35.240 If you don't have to do anything to get your 0:18:35.240 --> 0:18:37.200 prime settlement, how do they know where to send the money? 0:18:38.000 --> 0:18:40.280 I believe they would just use the email address that 0:18:40.320 --> 0:18:43.200 you signed up for Prime with. That's probably what they'll do, 0:18:43.760 --> 0:18:47.359 so that's probably where it will go. Andy writes in 0:18:47.520 --> 0:18:50.760 from Los Angeles. Because I set up the new Nest sermonsats, 0:18:50.760 --> 0:18:53.240 I'm assuming you replaced your older models as I did, 0:18:53.280 --> 0:18:55.240 because the old app is going to no longer work. 0:18:55.560 --> 0:18:58.320 That's exactly what I did. I went from the standard 0:18:58.359 --> 0:18:59.680 Nest that I had. I think it was a first 0:18:59.760 --> 0:19:02.520 or gen. I think it was like the first. Yeah, 0:19:02.560 --> 0:19:04.479 had to be the first twenty eleven. That's when I 0:19:04.480 --> 0:19:07.920 installed it and went to the new one. Because I'll 0:19:07.960 --> 0:19:10.480 explain the second. But I have a question about Google Home, 0:19:10.520 --> 0:19:13.960 which still shows four thermostats two as offline and I 0:19:14.000 --> 0:19:18.040 can't delete them. It's irritating because the off offline ones 0:19:18.080 --> 0:19:19.879 appear first, so I always have to scroll down to 0:19:19.920 --> 0:19:20.680 see the active ones. 0:19:20.720 --> 0:19:22.840 Do you know how to get rid of them? Yes? 0:19:22.880 --> 0:19:23.880 I actually had to reach. 0:19:23.720 --> 0:19:26.760 Out to Google to figure this out because I was 0:19:26.760 --> 0:19:29.320 having the same issue. I kept going into the Google 0:19:29.640 --> 0:19:32.560 Home app and I could not delete the thermostat. There 0:19:32.600 --> 0:19:35.159 was no option for it. So I'd see this like thermostat, 0:19:35.160 --> 0:19:38.000 I said offline, and I'd see the new one. Here 0:19:38.119 --> 0:19:40.240 is the answer. If you're trying to do this, you 0:19:40.400 --> 0:19:43.480 have to go into the Nest app. So download the 0:19:43.520 --> 0:19:47.560 next app, log in you can remove the old thermostat there. 0:19:48.000 --> 0:19:50.439 Google Home does not have the ability to remove it. 0:19:50.720 --> 0:19:53.840 I still think that it seems like Google Home. You know, 0:19:53.840 --> 0:19:56.399 they're still integrating all the Nest stuff. So just go 0:19:56.440 --> 0:19:58.720 to the next app, delete the thermostat from there and 0:19:58.720 --> 0:19:59.959 they will disappear from Google Home. 0:20:00.480 --> 0:20:01.360 It works perfectly. 0:20:02.080 --> 0:20:03.760 And by the way, if you have one of these 0:20:03.760 --> 0:20:07.440 original Nest Learning thermostats, the first generation or the second generation, 0:20:08.320 --> 0:20:12.520 it's no longer going to connect in the Nest app 0:20:12.640 --> 0:20:14.919 or the Google Home app. It will still work. And 0:20:14.960 --> 0:20:17.359 this ends on October twenty fifth, twenty twenty five, so 0:20:17.400 --> 0:20:20.639 your time is running out. The thermostat will still function 0:20:20.760 --> 0:20:24.320 on the wall, it will not be remote controllable, and 0:20:24.359 --> 0:20:26.560 it's no longer going to be smart. So just remember 0:20:26.600 --> 0:20:28.600 that if you've got one of these old Nest thermostats, 0:20:28.640 --> 0:20:32.000 you installed it the first generation or the second generation 0:20:32.720 --> 0:20:34.760 twenty eleven, twenty twelve they came out, so it's been 0:20:34.800 --> 0:20:37.520 a long time. If you have one of these, you 0:20:37.560 --> 0:20:40.000 have to you should replace it probably, And by the way, 0:20:40.000 --> 0:20:42.679 you should have an email from Google saying that you 0:20:42.680 --> 0:20:46.119 have a discount on the new Nest thermostat. I believe 0:20:46.160 --> 0:20:48.560 it comes from Oh God, I put it in last 0:20:48.560 --> 0:20:50.800 week's newsletter. I think it's Google home at Google dot 0:20:50.800 --> 0:20:51.200 com or. 0:20:51.119 --> 0:20:51.720 Something like that. 0:20:52.160 --> 0:20:55.160 But just look, just search Nest Learning Thermostat fourth gen 0:20:55.720 --> 0:20:57.800 and it typically sells for about two hundred and forty dollars. 0:20:57.840 --> 0:20:59.000 But if you have one of the old ones, I 0:20:59.000 --> 0:21:01.359 think you got a deal to like upgrade, like for 0:21:01.440 --> 0:21:07.040 like one fifty. Vicky is in San Diego. Vicky, are 0:21:07.040 --> 0:21:11.160 you there? You're on with Rich Hi? Rich Hi. 0:21:11.600 --> 0:21:17.680 I'm having problems setting up audio connecting my Samsung TV 0:21:17.840 --> 0:21:20.359 to my Kenwood A MS SUM receiver. 0:21:20.720 --> 0:21:24.640 Okay, what's the problem. 0:21:24.840 --> 0:21:28.119 Well, I'm getting I'm not getting any sound I've got 0:21:28.240 --> 0:21:32.639 I'm using a converter, an analog to digital converter, okay, 0:21:32.840 --> 0:21:37.600 and I've got that all hooked up correctly with the cables. 0:21:37.720 --> 0:21:39.600 I don't know if it's a setting that I'm not 0:21:39.920 --> 0:21:43.200 setting right. I've spent hours on the phone with Samsung. 0:21:43.400 --> 0:21:46.440 I've been back and wait, you've spent hours on the 0:21:46.480 --> 0:21:48.480 phone with Samsung. You expect me to know the answer 0:21:48.560 --> 0:21:52.120 to this. If they couldn't figure it out, what makes 0:21:52.119 --> 0:21:56.160 you think I can? Okay, So let me get this straight. 0:21:56.280 --> 0:21:59.440 You've got the TV and you've got this receiver. Where 0:21:59.440 --> 0:22:01.680 does that con come in? What are you converting with? 0:22:02.480 --> 0:22:07.920 It's an old, old ken Wood AMFM receiver okay, And 0:22:08.119 --> 0:22:10.240 I'm using the RCA red and. 0:22:10.280 --> 0:22:13.520 White jack okay, out out from the receiver, the red 0:22:13.520 --> 0:22:14.560 and white jacks to what. 0:22:16.000 --> 0:22:18.639 My son to the optical. That's what I need the 0:22:18.920 --> 0:22:22.080 analog converter for. And then I have the optical cable 0:22:22.119 --> 0:22:23.760 from the converter into the TV. 0:22:24.119 --> 0:22:27.040 Okay, so the optical so the little converter converts it 0:22:27.119 --> 0:22:31.520 into an optical signal. Yeah, and it's an out. Your 0:22:31.520 --> 0:22:34.280 shirt's an out yeah, okay? And do you have any 0:22:34.280 --> 0:22:35.720 other options on the back of that thing. 0:22:37.440 --> 0:22:40.920 No, just HDMI. But I can't use HDMI because the 0:22:40.920 --> 0:22:43.520 receiver's so old, and that's what my speakers are hooked 0:22:43.560 --> 0:22:43.800 up to. 0:22:44.800 --> 0:22:46.720 Okay, so you've got the speakers hooked up, so you 0:22:46.760 --> 0:22:49.760 want to do Okay, Well, here's the thing. So if 0:22:49.840 --> 0:22:52.280 your speakers are hooked up to HG, you can't have both. 0:22:52.359 --> 0:22:55.280 You can't have optical and HDMI at the same time. 0:22:56.520 --> 0:23:00.520 That's the problem with your TV, oh have You can 0:23:00.560 --> 0:23:02.840 only have one input at a time, or one output 0:23:02.960 --> 0:23:07.520 rather well sorry, one input. So you're doing You're you're 0:23:07.520 --> 0:23:10.520 going optical out of this little converter into the TV. 0:23:12.600 --> 0:23:15.639 I'm going from the optical cable on the back of 0:23:15.680 --> 0:23:19.760 the TV to the optical box, right, and then the 0:23:19.880 --> 0:23:23.240 optical box has the red and white cables that go 0:23:23.400 --> 0:23:25.560 from the optical box into the receiver. 0:23:26.119 --> 0:23:29.439 Okay, so if you are going optical into the TV, 0:23:31.880 --> 0:23:34.520 that would be the input. See that's interesting. Are you 0:23:34.560 --> 0:23:37.320 sure this the TV? The optical is the input for 0:23:37.400 --> 0:23:38.760 the TV. You've got that set up? 0:23:39.240 --> 0:23:41.920 Yes, because I can see it. I've got two choices. 0:23:42.000 --> 0:23:44.400 I can use the TV speaker, it can use optical, 0:23:44.480 --> 0:23:45.680 So I keep changing the seting. 0:23:45.680 --> 0:23:46.639 Okay, optical. 0:23:47.280 --> 0:23:51.000 Optical typically means out because that's usually you're connecting that 0:23:51.040 --> 0:23:53.000 to a sound bar. Are you sure it says optical in? 0:23:57.600 --> 0:24:02.000 Well, I mean on the convert itself. There's two choices. 0:24:02.040 --> 0:24:05.080 I can use co X so optical or right they 0:24:05.119 --> 0:24:07.360 can Okay, So here's what I think is happening. I 0:24:07.400 --> 0:24:11.520 think that your TV is the optical is an out, 0:24:11.640 --> 0:24:14.280 and that's where you would connect it to a third 0:24:14.320 --> 0:24:17.480 party like receiver or soundbar using like my TV, I 0:24:17.520 --> 0:24:20.800 haven't connected to my soundbar using the optical out. So 0:24:21.359 --> 0:24:23.560 you would have to ensure that this TV has an 0:24:23.600 --> 0:24:28.320 optical in, which means you're using that to connect to 0:24:28.359 --> 0:24:31.880 your TV with that optical in sound input. I don't 0:24:31.920 --> 0:24:34.879 know if that's the case, if your TV can handle that. 0:24:35.080 --> 0:24:39.520 Your TV doesn't have on the back, doesn't have any 0:24:39.520 --> 0:24:41.080 other way to connect. So you're trying to get the 0:24:41.440 --> 0:24:44.359 sound from this receiver to the TV. Is that what's happening? 0:24:44.600 --> 0:24:47.439 You're trying to get that I'm trying to get my 0:24:47.560 --> 0:24:49.399 TV to play on my speakers. 0:24:50.359 --> 0:24:53.000 Oh okay, okay, so I'm confused. 0:24:53.440 --> 0:24:57.000 So the receiver, you're going from the TV to this 0:24:57.040 --> 0:24:58.600 little box then to the receiver. 0:24:59.160 --> 0:25:02.080 Yes, yeah, okay, so it is. Okay, so it's the out. 0:25:02.119 --> 0:25:03.960 I thought you were trying to get your your radio, 0:25:04.080 --> 0:25:07.520 your AMFM tuner into the TV and then out. Okay, 0:25:08.119 --> 0:25:12.280 So your speakers are connected to the HDMI on your TV. 0:25:12.960 --> 0:25:15.880 No, no, no, my speakers are connected to the receiver. 0:25:16.119 --> 0:25:16.879 Okay, got it? 0:25:16.920 --> 0:25:19.920 Three old old think all like thirty years ago. 0:25:20.920 --> 0:25:23.320 Okay, all right, So here here's what I think you 0:25:23.359 --> 0:25:25.560 need to do. I think that you you got to 0:25:25.600 --> 0:25:29.880 go from the TV to this little box and that 0:25:29.880 --> 0:25:32.480 that little that that signal is coming out through the 0:25:32.560 --> 0:25:35.240 optical into that box, and that box should take that 0:25:35.280 --> 0:25:39.480 optical and then send it into your receiver. The thing 0:25:39.520 --> 0:25:41.840 you need to make sure is that your TV says 0:25:41.960 --> 0:25:45.120 optical out in the sound settings. You cannot use two 0:25:45.119 --> 0:25:47.640 different settings for the for the audio out on this TV. 0:25:49.640 --> 0:25:50.280 Yeah it does. 0:25:50.480 --> 0:25:53.200 It says optical out okay. And I can even see 0:25:53.240 --> 0:25:56.439 the bars, like the sound bars moving on the optical setting. 0:25:56.880 --> 0:25:58.520 But there's just no found. 0:25:58.240 --> 0:26:00.399 Okay, So the sound is not making it. So the 0:26:00.400 --> 0:26:02.440 sound is going out through the optical cable and it's 0:26:02.480 --> 0:26:04.040 making it that little converter box. 0:26:04.080 --> 0:26:06.080 Are you sure this converter box works? 0:26:06.640 --> 0:26:07.399 I just bought it. 0:26:07.720 --> 0:26:08.800 This is my second one. 0:26:09.040 --> 0:26:12.439 Okay, that's the thing I think might be the problem. 0:26:12.480 --> 0:26:14.480 And then you're sure. You're going from the converter box 0:26:14.520 --> 0:26:17.040 and it's sending a signal out through those cables into 0:26:17.040 --> 0:26:17.520 the receiver. 0:26:17.640 --> 0:26:19.639 Is that right the light screen? 0:26:19.840 --> 0:26:23.560 So I mean, there's not much to the converter box. 0:26:23.600 --> 0:26:24.960 But yeah, I would say pretty sure. 0:26:25.080 --> 0:26:28.600 Okay, yeah, cool, Yeah, I'm looking at these little converter boxes. 0:26:28.640 --> 0:26:32.439 It's got yeah av okay, so HDMI it's got okay, 0:26:32.520 --> 0:26:33.800 a lot of different things, and you're. 0:26:33.680 --> 0:26:36.400 Powered the Insignia it's the Insignia one. 0:26:37.240 --> 0:26:40.840 Okay, it's I'm it's really tough to figure this out 0:26:40.840 --> 0:26:43.960 without seeing what's happening here, without seeing the actual cables. 0:26:43.960 --> 0:26:47.359 But I think the as long as you're going out 0:26:47.400 --> 0:26:50.680 from the TV, like the audio output is set as 0:26:50.720 --> 0:26:53.320 that optical and you're going into that box and that 0:26:53.359 --> 0:26:56.119 box is sending the signal to your receiver, it should 0:26:56.119 --> 0:26:58.480 work as long as that receiver can tune into those 0:26:58.720 --> 0:27:02.280 RCAA you know, inputs that you're putting it on and 0:27:02.320 --> 0:27:04.680 then it's going out to the speaker, so it should work. 0:27:04.720 --> 0:27:05.159 In theory. 0:27:05.240 --> 0:27:10.200 What I would recommend is trying a different connection. Maybe 0:27:10.480 --> 0:27:16.600 ordering a box that does HDMI out to h like 0:27:16.840 --> 0:27:19.000 HDMI to RCA, if you can do that, and then 0:27:19.000 --> 0:27:21.440 you can use the HDMI connector on your TV. They 0:27:21.440 --> 0:27:25.240 have something called Arc Hdmi RC and that would probably 0:27:25.280 --> 0:27:28.199 be a more an easier way to one of the 0:27:28.600 --> 0:27:29.800 look on your back of your TV. 0:27:30.040 --> 0:27:32.040 If one of the HDMI. 0:27:33.640 --> 0:27:37.040 Ports is labeled ARC, that means you can connect a 0:27:37.359 --> 0:27:40.240 converter to that HDMI and do the sound of output 0:27:40.359 --> 0:27:44.920 that way, and I think that that would probably work better. Okay, 0:27:45.240 --> 0:27:46.480 so I know it's a little bit of a pain, 0:27:46.520 --> 0:27:48.200 but you know, you're trying to troubleshoot here, and it's 0:27:48.240 --> 0:27:50.879 really tricky without seeing it and without me testing it. 0:27:51.280 --> 0:27:52.240 But you can just order. 0:27:52.400 --> 0:27:54.760 You know, one of these things is fifteen bucks. It's 0:27:54.800 --> 0:27:58.439 worth ordering it, trying that and seeing if it works. 0:27:58.480 --> 0:28:00.000 And you got to make sure that you're this little 0:28:00.119 --> 0:28:02.720 box you got the conversion is the right way, Like 0:28:02.800 --> 0:28:07.160 make sure it's going from optical to the av port. 0:28:07.200 --> 0:28:09.399 And I'm looking at this one that I'm seeing right here, 0:28:09.920 --> 0:28:14.120 and it looks like it's going from RCA. It looks 0:28:14.160 --> 0:28:17.040 like it's converting the other way. The input is the RCA, 0:28:17.160 --> 0:28:19.199 the output is the optical So I would just make 0:28:19.240 --> 0:28:21.280 sure that your system is set up properly and that 0:28:21.359 --> 0:28:24.800 this little box is actually is converting things the right way. 0:28:26.320 --> 0:28:28.359 Did it ever work? Did this set up ever work? 0:28:29.080 --> 0:28:29.320 Yes? 0:28:29.720 --> 0:28:32.600 It See I moved. I moved, and I had it 0:28:32.640 --> 0:28:35.480 set up before, and ever since I've moved, I can't 0:28:35.520 --> 0:28:36.440 get it set up right. 0:28:36.520 --> 0:28:38.320 Okay, Well, if you had it set up before, then 0:28:38.320 --> 0:28:40.160 everything I'm saying about this not being the right box 0:28:40.440 --> 0:28:44.080 is move because it's just a matter of the connections. 0:28:44.480 --> 0:28:47.080 So what I would do is restart your TV, make 0:28:47.120 --> 0:28:50.080 sure the optical out is selected, make sure everything is 0:28:50.120 --> 0:28:53.280 connected to the proper inputs and outputs. Check to labels 0:28:53.320 --> 0:28:55.520 again it should work, and make sure that your system 0:28:55.560 --> 0:28:58.360 is running on that right, that right input when you 0:28:58.640 --> 0:29:02.560 go to the RCA cables complicated question, Vicky, I'm sorry 0:29:02.640 --> 0:29:05.280 that's happening to you. I have faith in you, though 0:29:06.040 --> 0:29:08.320 I don't have faith in myself because if Samsung couldn't 0:29:08.320 --> 0:29:08.640 figure it. 0:29:08.600 --> 0:29:11.640 Out, I mean yeah. 0:29:10.720 --> 0:29:13.280 Eight eight eight rich one o one eight eight eight 0:29:13.400 --> 0:29:16.240 seven four to two four one zero one coming up. 0:29:16.840 --> 0:29:19.840 I'll tell you about Sora if you're thinking of downloading it. 0:29:19.880 --> 0:29:23.280 There is a warning today about Sora that's coming up 0:29:23.400 --> 0:29:23.800 right here. 0:29:23.840 --> 0:29:24.760 I'm rich on Tech. 0:29:28.480 --> 0:29:30.840 Welcome back to rich on Tech. Rich DeMuro here hanging 0:29:30.840 --> 0:29:34.560 out with you, talking technology triple eight Rich one oh 0:29:34.560 --> 0:29:38.080 one eight eight eight seven four to two four one 0:29:38.160 --> 0:29:42.600 zero one. The website rich on Tech dot tv. There 0:29:42.640 --> 0:29:45.840 you can find the show notes. I take very good notes, uh. 0:29:45.880 --> 0:29:48.040 And there you can also subscribe to my free newsletter 0:29:48.080 --> 0:29:51.239 packed with helpful tips, tricks, and the latest tech I 0:29:51.280 --> 0:29:53.480 think you should know about. Just go to rich on 0:29:53.520 --> 0:29:56.720 tech dot tv. It's all right there. All right, let's 0:29:56.960 --> 0:30:00.680 get to the gadget of the week. I love this thing. 0:30:00.720 --> 0:30:05.600 It's super cool, the HP film scan five touch screen 0:30:05.720 --> 0:30:09.040 film scanner. Now, if you listen to the show very closely, 0:30:09.160 --> 0:30:12.040 you'll notice one of my guests last week mention this 0:30:12.760 --> 0:30:16.120 and I happen to have it in my place, you know, 0:30:16.160 --> 0:30:19.200 in my lab for testing, and so I pulled it out, 0:30:19.200 --> 0:30:20.400 and I was like, all right, now's the time to 0:30:20.440 --> 0:30:22.720 test because she said she likes it. Let me try 0:30:22.720 --> 0:30:25.560 this thing out. And sure enough, I couldn't believe it. 0:30:25.560 --> 0:30:27.720 But I did find some negatives around my house. I 0:30:27.760 --> 0:30:29.600 was gonna ask like my in laws to see if 0:30:29.640 --> 0:30:32.000 they had some but I couldn't believe the first place 0:30:32.040 --> 0:30:35.200 I looked, the first box I checked, I found negatives. 0:30:35.720 --> 0:30:37.280 Old school, Remember, you. 0:30:37.360 --> 0:30:40.080 Used to get your pictures back in an envelope and 0:30:40.120 --> 0:30:42.400 it came with the pictures in the back and the 0:30:42.400 --> 0:30:45.000 negatives in the front. And my mom always was like, 0:30:45.040 --> 0:30:48.440 don't touch the negatives, you'll ruin them. And think about this, 0:30:48.960 --> 0:30:51.640 When you took pictures back in the day, you had 0:30:51.680 --> 0:30:54.800 to wait to see what was on that role at 0:30:54.840 --> 0:30:56.920 the end. How wild is that now to think about 0:30:56.920 --> 0:30:58.680 that now, I'm not kidding. 0:30:58.680 --> 0:30:59.560 I was at dinner the other night. 0:30:59.600 --> 0:31:02.480 I watched these teenagers take about seven hundred and fifty 0:31:02.480 --> 0:31:05.800 selfies before they picked the right one they were gonna post. Now, 0:31:06.160 --> 0:31:08.160 it's so different than it was back in the day. 0:31:08.160 --> 0:31:10.240 You'd take a bunch of pictures, half of that role 0:31:10.480 --> 0:31:13.680 what was it, twenty four pictures on a roll, maybe 0:31:13.680 --> 0:31:16.400 some more. Half of them would just be garbage. They 0:31:16.400 --> 0:31:18.600 were literally just throwaways, and you'd be like, oh, I 0:31:18.640 --> 0:31:21.040 thought that was a better picture anyway. So this thing 0:31:21.080 --> 0:31:22.600 is great because all you have to do is take 0:31:22.600 --> 0:31:26.920 the slide. You don't even need a computer, and it 0:31:26.960 --> 0:31:29.120 has a nice five inch screen on it. You put 0:31:29.120 --> 0:31:31.240 the slide into a little tray and it takes slides 0:31:31.320 --> 0:31:33.800 or negatives. You put it into the side, it shows 0:31:33.920 --> 0:31:36.000 up on the screen and then you just press the 0:31:36.040 --> 0:31:39.160 capture button. It works with thirty five millimeter film one 0:31:39.240 --> 0:31:42.440 ten and one twenty six. You can view it, you 0:31:42.480 --> 0:31:44.600 can crop it, you can fine tune things. But you 0:31:44.600 --> 0:31:47.240 can do all that in your computer anyway later. But 0:31:47.360 --> 0:31:49.600 the coolest thing about this is that it's a touchscreen, 0:31:49.640 --> 0:31:51.800 so it's really easy to use compared to all the 0:31:51.800 --> 0:31:54.959 other ones on Amazon that are much more you know, 0:31:55.240 --> 0:31:57.560 button based, and you're sitting there tapping all these buttons. 0:31:57.560 --> 0:32:00.640 So you pop a memory card into the back, you 0:32:00.720 --> 0:32:03.040 press that capture button. It puts the file right onto 0:32:03.080 --> 0:32:05.520 that memory card. Then you can put that memory card 0:32:05.520 --> 0:32:07.680 on your computer, or you can put it on your phone. 0:32:07.720 --> 0:32:09.440 If you have an Android or iPhone, you can just 0:32:09.480 --> 0:32:11.720 plug that right into the bottom of your phone using 0:32:11.720 --> 0:32:12.680 a memory card reader. 0:32:12.680 --> 0:32:13.120 I did this. 0:32:13.240 --> 0:32:15.880 You can see my video where I test this out 0:32:15.920 --> 0:32:19.360 on Instagram at rich On Tech and it's just super cool. 0:32:20.120 --> 0:32:21.440 And I found an old picture of me and my 0:32:21.480 --> 0:32:23.680 wife in Cabo. Can you believe that we were at 0:32:23.720 --> 0:32:28.239 the world's smallest bar anyway, So you put this stuff in, 0:32:28.720 --> 0:32:31.280 you archive it and it's just a great way to 0:32:31.320 --> 0:32:34.840 digitize your pictures. It's two hundred and thirty dollars on Amazon. 0:32:35.240 --> 0:32:37.360 I will admit it was a little cheaper during Prime Day, 0:32:37.440 --> 0:32:39.400 so if you got it during Prime Day, you did well. 0:32:40.040 --> 0:32:41.880 But watch for this over the holidays. It's not something 0:32:41.920 --> 0:32:43.920 you need to buy right now, but just watch for 0:32:44.000 --> 0:32:46.600 a good price drop over the holidays because we know 0:32:46.640 --> 0:32:48.640 it went cheaper, so you know it's going to drop 0:32:48.680 --> 0:32:51.520 at some point again. Anyway, it's called the HP film 0:32:51.520 --> 0:32:55.239 Scan five inch touchscreen at film Scanner. That is this 0:32:55.320 --> 0:32:59.320 week's Gadget of the Week. This segment sponsored by Shopback. 0:33:00.080 --> 0:33:02.960 So I told you about my Amazon Prime Day shopping. Yes, 0:33:03.040 --> 0:33:05.480 I did shop on Amazon Prime Day. Okay, so maybe 0:33:05.520 --> 0:33:08.600 I didn't get everything that I needed, but I did 0:33:08.640 --> 0:33:11.920 do that and a lot of the stuff did arrive. 0:33:12.120 --> 0:33:14.080 And what did I use shop back? 0:33:14.320 --> 0:33:16.400 You know why because you get cash back on the 0:33:16.400 --> 0:33:19.520 stuff you're already buying. So before you shop, all you 0:33:19.600 --> 0:33:21.760 have to do is activate shop Back. You'll either pop 0:33:21.840 --> 0:33:23.880 up on your web browser or you can use the 0:33:23.920 --> 0:33:26.800 mobile app if you have that. It's got a browser 0:33:26.800 --> 0:33:29.600 extension which makes life a lot easier. After check out, 0:33:29.680 --> 0:33:31.640 you'll get an email showing you how much you spent 0:33:31.720 --> 0:33:33.560 and how much cash back you're going to earn, so 0:33:33.760 --> 0:33:36.840 it figures things out pretty quickly. The money that you 0:33:36.880 --> 0:33:40.080 collect on shotback goes right into your PayPal account, so 0:33:40.160 --> 0:33:41.560 you don't have to get points, you don't have to 0:33:41.560 --> 0:33:44.280 get gift cards, just actual cash that you can withdraw. 0:33:44.360 --> 0:33:47.240 And I've transferred this money into my bank account. It's 0:33:47.320 --> 0:33:50.360 pretty easy. The other thing about Shotback that I like 0:33:50.440 --> 0:33:53.720 is it stacks with coupons and retailer deals, so you 0:33:53.720 --> 0:33:57.880 can save up to three times more than other cash 0:33:57.920 --> 0:33:58.760 back apps. 0:33:58.440 --> 0:34:02.080 Which is really neat retailers. 0:34:02.080 --> 0:34:03.680 If you go up going to the website right now, 0:34:03.720 --> 0:34:06.440 the retailers like a Who's Who's list of all kinds 0:34:06.480 --> 0:34:09.840 of stuff, Macy, Sketchers, Old Navy, Amazon's on there, and 0:34:09.960 --> 0:34:13.399 right now it's their Shopbacks Lightning Deal days running through 0:34:13.440 --> 0:34:16.320 October twelfth, so you can get up to fifteen percent 0:34:16.440 --> 0:34:19.760 cash back at popular stores and on Amazon of course, 0:34:19.800 --> 0:34:23.000 you can get up to five dollars cash back on 0:34:23.040 --> 0:34:26.440 your order, so that's really cool, capped at one per customer. 0:34:26.520 --> 0:34:28.040 And by the way, pro tip, if you sign up 0:34:28.040 --> 0:34:30.840 for this go to the quests page. That's where you 0:34:30.840 --> 0:34:34.400 can earn bonus cash back just for completing certain purchases. 0:34:34.680 --> 0:34:38.280 So join shopback for free today at shopback dot com. 0:34:38.280 --> 0:34:43.600 That's shop back dot com, shopback dot com. Download the 0:34:43.640 --> 0:34:46.920 app or the browser extension. Amazon rates are available for 0:34:47.000 --> 0:34:52.840 a limited time only. All right, If you are downloading Sora, 0:34:53.200 --> 0:34:55.840 you've heard of Sora, right. This is the app that 0:34:55.920 --> 0:34:59.200 lets you make videos AI generated videos. It is invite only. 0:34:59.560 --> 0:35:03.120 Be care There are dozens of fake Sora and Sora 0:35:03.200 --> 0:35:05.600 two apps on the app store, and I know that 0:35:05.640 --> 0:35:08.000 people are downloading these because people have been emailing me 0:35:08.080 --> 0:35:10.560 asking me for my invite code. I give it to 0:35:10.600 --> 0:35:13.520 them and they say, oh, Rich, that didn't work. Nope, 0:35:13.520 --> 0:35:16.440 you're probably using it in a bogus app. So be 0:35:16.560 --> 0:35:19.040 careful when you download this app. Make sure you get 0:35:19.080 --> 0:35:23.239 the actual app that is called Sora two. And you 0:35:23.280 --> 0:35:26.600 should know that it's Sora, the actual app. Let me 0:35:26.640 --> 0:35:28.839 get I'm going to the actual app store right now. 0:35:29.840 --> 0:35:32.719 It should say underneath it Sora by open Ai, a 0:35:32.800 --> 0:35:34.279 new video app by open Ai. 0:35:34.520 --> 0:35:35.040 Open Ai. 0:35:35.440 --> 0:35:38.400 It's the number one video right now in photo and video. 0:35:38.440 --> 0:35:40.200 It might be the number one video on the app 0:35:40.239 --> 0:35:43.520 Store at this point because it's it's been trending. They 0:35:43.600 --> 0:35:47.160 had over a million downloads in just five days, which 0:35:47.200 --> 0:35:49.799 is more than Chatchy BT got when it came out. 0:35:50.960 --> 0:35:55.000 So just be careful. Do not just download any Sora app. 0:35:55.080 --> 0:35:58.279 Make sure the developer name is open AI eight to 0:35:58.360 --> 0:36:00.680 a rich one oh one eight to eight seven four 0:36:00.760 --> 0:36:03.480 two four one zero one. We'll take your calls. Coming 0:36:03.600 --> 0:36:10.399 up right after the break. Welcome back to rich on Tech. 0:36:10.520 --> 0:36:14.480 Rich Demurou here hanging out with you, talking technology Triple 0:36:14.520 --> 0:36:17.080 eight rich one oh one eight eight eight seven four 0:36:17.160 --> 0:36:20.719 to two four one zero one. Got a lot going 0:36:20.760 --> 0:36:24.560 on this hour. We've got some great guests. We're gonna 0:36:24.600 --> 0:36:28.560 have Ashton Bingham and Art Koulik, founders of Trilogy Media, 0:36:29.120 --> 0:36:32.080 and they have a new show called Scam to Getting Even. 0:36:32.840 --> 0:36:35.000 They're gonna talk about how to spot fraud, fight back, 0:36:35.040 --> 0:36:38.200 and protect yourself from these scams that are happening every day. 0:36:38.400 --> 0:36:41.479 You would not believe how many. Well actually you probably 0:36:41.480 --> 0:36:43.719 would believe it because you see them every day. It's 0:36:43.760 --> 0:36:46.279 just unbelievable, and people fall for him, they really do. 0:36:47.280 --> 0:36:49.960 If you go there's the Better Business Bureau actually has 0:36:50.000 --> 0:36:54.160 a great website. Called Scam Tracker. So if you just 0:36:54.200 --> 0:36:57.160 want to browse through scams that are happening, you can. 0:36:57.200 --> 0:36:59.600 You can just literally go there and just look up, 0:36:59.760 --> 0:37:02.040 look up a scam, and you'll see all these scams 0:37:02.040 --> 0:37:08.000 that these people online purchase bulk Jersey Supply website. I 0:37:08.120 --> 0:37:10.400 ordered a shirt from this company, and after repeated attempts 0:37:10.400 --> 0:37:13.920 to reach them, they after a month, they said it 0:37:13.920 --> 0:37:16.440 would take longer and longer. Then they sent an email 0:37:16.520 --> 0:37:18.920 to all customers with their personal information saying we know 0:37:18.960 --> 0:37:25.000 you're waiting, YadA YadA, YadA, and anyway, they lost fifty 0:37:25.040 --> 0:37:25.600 eight dollars. 0:37:26.120 --> 0:37:27.640 You can just go and they go on and on 0:37:27.680 --> 0:37:28.000 and on. 0:37:28.719 --> 0:37:32.839 We got lots of replies about Vicky's question with the 0:37:32.880 --> 0:37:36.680 receiver and the TV Ron in California says if Vicki's 0:37:36.680 --> 0:37:39.240 system was working before, she should double check every button 0:37:39.239 --> 0:37:42.120 and setting on her receiver, especially the tape monitor switch. 0:37:42.440 --> 0:37:45.840 If that's pressed in, she won't hear any sound. Randy 0:37:45.880 --> 0:37:49.799 writes in make sure all the cables are correct from 0:37:49.840 --> 0:37:52.640 the TV to the converter box and from the converter 0:37:52.760 --> 0:37:55.680 to the receiver. Then confirm the receiver is set to 0:37:55.719 --> 0:37:59.360 the right input source to hear the TV audio and 0:37:59.400 --> 0:38:02.320 then JP says, ask Vicky what she plugged the RCA 0:38:02.480 --> 0:38:05.920 JAX into on her receiver. On some older models, the 0:38:06.000 --> 0:38:08.480 monitor function has to be turned on or the audio 0:38:08.520 --> 0:38:12.480 signal won't reach the amplifier. So there you go a 0:38:12.560 --> 0:38:17.319 couple of suggestions there. Let's go to Lisa eighty eight 0:38:17.400 --> 0:38:19.680 rich one oh one eighty eight seven four to two 0:38:19.760 --> 0:38:23.000 four one zero one. Lisa is in Los Angeles. You're 0:38:23.040 --> 0:38:25.719 on with Rich Hi Rich hiight. 0:38:25.800 --> 0:38:27.759 Good to talk to you. Fabulous show. 0:38:27.960 --> 0:38:28.319 Thank you. 0:38:29.760 --> 0:38:30.880 I also get the newsletter. 0:38:31.360 --> 0:38:34.480 Oh I love that double bonus. Where's my bell? Double 0:38:34.560 --> 0:38:35.839 double double bonus? 0:38:36.120 --> 0:38:40.560 Okay. So I have an HP laptop that's like five 0:38:40.680 --> 0:38:45.160 years old. Okay, it's Windows ten okay, and it would 0:38:45.160 --> 0:38:48.800 not allow me to upgrade to Windows eleven. Okay, So 0:38:49.680 --> 0:38:51.960 much to my Chagarin. I go out and I decide 0:38:52.000 --> 0:38:53.840 I'm going to buy a Mac laptop. 0:38:54.000 --> 0:38:54.879 Okay, good choice. 0:38:55.360 --> 0:38:59.239 Two or three days later, Microsoft comes out and says, oh, 0:38:59.400 --> 0:39:03.000 we're gonna support ten for the next year. You just 0:39:03.080 --> 0:39:06.239 have to do ABCD, go down the list and do 0:39:06.280 --> 0:39:08.120 all that stuff. So I thought, well, okay, I'm going 0:39:08.200 --> 0:39:11.239 to do it. I did it. They said you're now supported. 0:39:11.400 --> 0:39:13.520 Do you know how secure that is? 0:39:14.360 --> 0:39:16.680 It's as secure as it can be. You got one 0:39:16.680 --> 0:39:19.160 more year. But now here's the thing. Are you in 0:39:19.200 --> 0:39:20.760 your return period for the laptop? 0:39:21.400 --> 0:39:21.680 Yeah? 0:39:21.760 --> 0:39:25.120 Okay, then just return it, return it and just stay 0:39:25.120 --> 0:39:26.640 with this for a year, if you know. 0:39:26.719 --> 0:39:30.279 But the next year, yeah, I'm gonna want it. I mean, 0:39:30.360 --> 0:39:31.160 I got to decide. 0:39:31.239 --> 0:39:33.120 You got to decide. I mean, did you buy it 0:39:33.120 --> 0:39:35.520 from the Apple Store or somewhere else? Okay, you only 0:39:35.520 --> 0:39:38.080 have fourteen days and they do not charge a restocking 0:39:38.120 --> 0:39:41.600 fee as far as I know on the laptops, So 0:39:41.719 --> 0:39:43.799 I mean you're in a good place if are you 0:39:43.880 --> 0:39:44.520 good with the Mac? 0:39:44.640 --> 0:39:44.680 Like? 0:39:44.760 --> 0:39:46.359 I mean, look, don't get it. Don't get me wrong, 0:39:46.600 --> 0:39:48.920 I love the Mac too. Like I'm I'm just saying, 0:39:49.480 --> 0:39:51.279 I guess it really comes down to the money. Do 0:39:51.320 --> 0:39:52.960 you care about spending the money on the laptop? 0:39:53.120 --> 0:39:55.839 Und I had put the money aside for the Mac 0:39:55.920 --> 0:39:57.240 because I knew this was coming. 0:39:57.360 --> 0:40:00.120 Oh look at you, I love you. What what a 0:40:00.239 --> 0:40:01.160 great planner. 0:40:02.239 --> 0:40:02.720 I try. 0:40:03.480 --> 0:40:06.359 I try till Microsoft pops up and says, oh, you'll 0:40:06.320 --> 0:40:06.920 have one more year. 0:40:07.080 --> 0:40:09.080 You just spend one thousand bucks and now you don't have. 0:40:09.040 --> 0:40:13.480 To thank you, So I just kept to figure it out. 0:40:13.480 --> 0:40:15.840 But I'm I'm loving the Mac and. 0:40:15.800 --> 0:40:19.000 Demaca is great. What'd you get the small one? 0:40:19.120 --> 0:40:23.680 The thirteenth I got the fifteen in fifteen inch MacBook 0:40:23.719 --> 0:40:26.280 air Yees, yeah, I mean, great laptop. 0:40:26.440 --> 0:40:28.359 And you know it's going to serve you for a 0:40:28.400 --> 0:40:31.680 good probably eight to ten years, I think on that side. 0:40:31.719 --> 0:40:33.160 Oh that's good to hear they tell me. 0:40:33.600 --> 0:40:36.239 But well, I mean they they the software might be 0:40:36.280 --> 0:40:38.719 supported for a certain amount of time, but Apple, you 0:40:38.719 --> 0:40:41.480 know the thing will work for much longer. But you know, 0:40:41.560 --> 0:40:43.560 here's the deal. So what you're talking about with the 0:40:43.680 --> 0:40:45.879 with the Windows end of life, that's going to end 0:40:46.640 --> 0:40:49.799 on the fourteenth of October. So after that, if you're 0:40:49.840 --> 0:40:53.560 not updated with this extended security updates, your computer could 0:40:53.600 --> 0:40:56.279 be vulnerable. Now, once you do those updates, like you said, 0:40:56.320 --> 0:41:00.680 you opted in, your computer will get security updates for 0:41:00.719 --> 0:41:04.239 the next year until October twenty twenty six. So what 0:41:04.280 --> 0:41:07.479 I've advised people to do is definitely hop on either 0:41:07.640 --> 0:41:10.279 upgrade your computer Windows eleven if it lets you do 0:41:10.360 --> 0:41:13.359 the extended security software updates. If you can't do that, 0:41:14.280 --> 0:41:15.960 and then you have a year to plan for a 0:41:16.000 --> 0:41:18.239 new computer. Now, in your case, you already went out 0:41:18.239 --> 0:41:20.319 and bought the new computer. You've already got it. You 0:41:20.440 --> 0:41:22.360 just have to decide do you want to wait until 0:41:22.400 --> 0:41:24.920 next year to rebuy this computer or do you just 0:41:24.960 --> 0:41:27.880 want to cut your losses now and just you know, recycle. 0:41:27.400 --> 0:41:28.320 The Windows machine. 0:41:28.400 --> 0:41:29.760 So, but you have an option. 0:41:29.840 --> 0:41:33.160 You You've got your time to decide this, and there 0:41:33.239 --> 0:41:35.359 is no right decision here. Obviously the Mac is going 0:41:35.400 --> 0:41:37.600 to be nice and fast and smooth and up to date. 0:41:37.640 --> 0:41:39.680 In mind, No I noticed the difference. 0:41:40.560 --> 0:41:41.719 So maybe that's the answer you. 0:41:41.800 --> 0:41:44.600 If you're already liking what you're using and you've already 0:41:44.600 --> 0:41:47.200 spent the money, you know, maybe just stick with it. 0:41:47.560 --> 0:41:50.720 My husband might get the HP for the next year. 0:41:50.880 --> 0:41:55.400 There you go, now you're talking give him the old one? Ouch? 0:41:55.520 --> 0:41:57.920 All right, Rich, thank you so much. I appreciate it, 0:41:57.960 --> 0:41:58.480 all right. 0:41:58.320 --> 0:42:00.640 Lisa, enjoy no matter what, no matter what. You can't 0:42:00.640 --> 0:42:02.160 make a wrong decision there. I mean, if you're using 0:42:02.200 --> 0:42:04.040 a brand new Mac, you're gonna love it. And if 0:42:04.040 --> 0:42:07.320 you're using the HP for the next year, it's familiar. 0:42:07.640 --> 0:42:09.799 It's gonna run a lot slower, but at least you're 0:42:09.800 --> 0:42:13.440 protected from yea, all that stuff. So yeah, if you're 0:42:13.480 --> 0:42:16.600 looking to uh, if you've got a Windows ten computer, 0:42:16.680 --> 0:42:19.040 the way you know you have Windows ten. Okay, go 0:42:19.120 --> 0:42:21.760 to your little computer. Go to your Windows computer. Press 0:42:21.840 --> 0:42:24.840 the Windows key on your keyboard. If you press that 0:42:24.960 --> 0:42:27.520 key and your menu pops up in the middle of 0:42:27.560 --> 0:42:30.279 your computer, you're good. You're on Windows eleven. No need 0:42:30.320 --> 0:42:32.320 to think about anything. If it shows up on the 0:42:32.400 --> 0:42:35.479 left hand side, left corner of your screen, that menu 0:42:35.520 --> 0:42:37.799 pops up there when you press the Windows key, that 0:42:37.840 --> 0:42:40.640 means you're running Windows ten. Now, before you email me 0:42:40.680 --> 0:42:43.440 and you say Rich, you can change where the menu 0:42:43.480 --> 0:42:44.800 pops up on Windows eleven. 0:42:44.840 --> 0:42:46.040 It can go to the left. I know. 0:42:46.600 --> 0:42:49.040 But most people that I'm talking about right now that 0:42:49.120 --> 0:42:51.600 are trying to figure out they're running Windows ten or eleven, 0:42:52.120 --> 0:42:53.920 they don't. They don't know how to do that, so 0:42:53.920 --> 0:42:57.960 they're not moving the menu to the left. That's why 0:42:58.040 --> 0:43:00.360 I can say that with confidence that if it pops 0:43:00.440 --> 0:43:03.880 up on the left, you're probably running Windows ten. Pops 0:43:03.960 --> 0:43:05.839 up in the middle, you're running Windows eleven. You don't 0:43:05.840 --> 0:43:07.279 have to think about it. So what you need to 0:43:07.280 --> 0:43:09.040 do if you're running Windows ten, you've only got a 0:43:09.040 --> 0:43:11.799 couple of days here, You've got to enroll in these 0:43:11.920 --> 0:43:15.879 extended security updates that'll give you one more year of 0:43:16.520 --> 0:43:20.640 updates security only on your computer before you know you 0:43:20.719 --> 0:43:22.160 have to buy a new computer next year. 0:43:22.200 --> 0:43:22.920 So there you go. 0:43:23.840 --> 0:43:26.040 Great call eighty to eight rich one on one eighty 0:43:26.120 --> 0:43:30.440 eight seven four to two four one zero one. Natalie 0:43:30.440 --> 0:43:32.799 writes in listening to the podcast, I've never cracked a 0:43:32.840 --> 0:43:35.440 phone screen before, but now it's happened to my Motorola 0:43:35.520 --> 0:43:38.600 Edge twenty twenty four. The damage isn't terrible, just some 0:43:38.640 --> 0:43:41.120 hairline cracks and a couple deeper ones on the side, 0:43:41.160 --> 0:43:44.759 but the repair quotes shocked me. Diy kits run about 0:43:44.800 --> 0:43:47.800 one hundred dollars and repair shops one hundred and fifty 0:43:47.840 --> 0:43:50.680 or more. Since the phone still works fine, I'm torn 0:43:50.719 --> 0:43:53.560 between just fixing it or fixing it and just living 0:43:53.560 --> 0:43:56.640 with it until I upgrade. Any advice on whether that 0:43:56.800 --> 0:44:00.839 cost is worth it, Natalie, I think it's worth it 0:44:00.880 --> 0:44:05.279 because number one, hairline cracks and deeper cracks turn into 0:44:05.360 --> 0:44:09.040 larger cracks, and the reason is because the integrity of 0:44:09.040 --> 0:44:12.680 that screen is now forever ruined. And this is what happens. 0:44:12.680 --> 0:44:14.720 People drop their phone, they say, oh, my phone's fine, 0:44:14.880 --> 0:44:18.799 Oh Whoo, I escape that one. You drop it again, Oh, 0:44:18.800 --> 0:44:21.600 I escape that one. The third time you drop it, boom, 0:44:21.640 --> 0:44:24.279 the whole thing shatters. The reason is because there were 0:44:24.360 --> 0:44:27.160 tiny little cracks and the integrity of that screen was 0:44:27.200 --> 0:44:31.520 probably implicat impacted by the other falls. So you can 0:44:31.600 --> 0:44:34.239 drop your phone one hundred times and nothing happens. It 0:44:34.280 --> 0:44:36.560 only takes one time where you drop it on a 0:44:36.560 --> 0:44:39.040 certain angle, or you drop it and it just hits 0:44:39.080 --> 0:44:42.719 things just right, and those stress fractures ruin it, so 0:44:43.840 --> 0:44:46.520 it could turn into more. I personally don't like using 0:44:46.560 --> 0:44:48.640 a crack screen at all. I think it's really annoying. 0:44:49.960 --> 0:44:52.200 I actually don't think one hundred and fifty dollars is 0:44:52.239 --> 0:44:54.200 that bad. The problem is, I think if you're getting 0:44:54.200 --> 0:44:55.799 one hundred and fifty quote, i'd want to get it 0:44:55.840 --> 0:45:00.359 done at a place that warranties the repair. So if 0:45:00.400 --> 0:45:02.280 you have a place like a U break I fixed, 0:45:02.280 --> 0:45:04.160 they will give you a free quote. I don't think 0:45:04.160 --> 0:45:05.840 one hundred and fifty dollars sounds that bad if you 0:45:05.840 --> 0:45:07.879 can really get it fixed for that much, but make 0:45:07.880 --> 0:45:09.640 sure it's not like sort of a fly by night 0:45:09.640 --> 0:45:11.879 place that you're never going to see again. If it's 0:45:11.880 --> 0:45:13.480 a place in the mall, make sure that they're there. 0:45:13.480 --> 0:45:15.680 They've been there for a long time. If it's a 0:45:15.719 --> 0:45:18.200 local place, make sure they've been there. But ask about 0:45:18.200 --> 0:45:20.000 the warranty, like, hey, if this thing cracks again, what 0:45:20.080 --> 0:45:22.360 are my well, you know, can you replace it again 0:45:22.440 --> 0:45:24.480 for free? See what they say. I'm not sure what 0:45:24.520 --> 0:45:27.680 the answer to that is. But also put a screen 0:45:27.719 --> 0:45:29.400 protector on this thing too, if you can. I know 0:45:29.440 --> 0:45:33.520 it's a Motoral Edge. Is that I think that's uh, 0:45:34.120 --> 0:45:36.799 let's see what that looks like. Okay, so this is 0:45:36.880 --> 0:45:38.960 just yeah, I would get a screen protector for this 0:45:39.040 --> 0:45:42.480 phone as well, once you get the screen replaced, I 0:45:42.520 --> 0:45:45.799 would do that now this Uh okay, now I see 0:45:45.880 --> 0:45:49.960 why you're Okay, you can buy a brand new Motorol 0:45:50.120 --> 0:45:52.719 Edge twenty twenty four for two hundred and ninety nine bucks. 0:45:53.120 --> 0:45:55.640 In that case, I don't really think one hundred and 0:45:55.680 --> 0:45:58.640 fifty dollars repair is worth it. I might just get 0:45:58.680 --> 0:46:00.719 a new phone or deal with this until you need 0:46:00.719 --> 0:46:03.320 to get a new phone, because that's that's fifty percent 0:46:03.320 --> 0:46:04.759 of the price of the phone. Now I know why 0:46:04.760 --> 0:46:08.560 you were So you were wondering about that. Okay, that 0:46:08.600 --> 0:46:13.719 makes much more sense. Let's see here what we got 0:46:13.800 --> 0:46:18.520 less than a minute debian, California. Here's an easy one. 0:46:18.560 --> 0:46:20.800 I love your show on KFI and your segments on KTLA. 0:46:20.880 --> 0:46:22.640 I still have an iPhone seven and want to upgrade. 0:46:22.640 --> 0:46:25.080 I'm not sure which model makes sense. I don't use 0:46:25.120 --> 0:46:27.960 my phone for business or heavy camera work, mostly every 0:46:28.040 --> 0:46:31.240 day things like web browsing and photos. What would you recommend? 0:46:32.200 --> 0:46:36.400 iPhone sixteen E? For sure, iPhone sixteen E is the 0:46:36.840 --> 0:46:41.160 standard basic iPhone. It's still great. It actually is really 0:46:41.239 --> 0:46:44.880 really good for the price. One camera, basic specs, but 0:46:44.920 --> 0:46:46.959 you're gonna get everything you need, so it's still gonna 0:46:46.960 --> 0:46:50.200 have a nice screen. Doesn't have that always on display 0:46:50.239 --> 0:46:53.480 as far as I know, does it No, So you're 0:46:53.520 --> 0:46:55.000 not getting that. But I think you're gonna be just 0:46:55.000 --> 0:46:57.319 fine with the sixteen E. And the price is pretty good. 0:46:57.800 --> 0:47:01.960 The retail price is about six hundred bucks, but you 0:47:02.000 --> 0:47:04.120 could probably get it for about one hundred dollars cheaper 0:47:04.560 --> 0:47:07.840 at Carrier stores or maybe even on Amazon. So iPhone 0:47:07.880 --> 0:47:10.359 sixteen E DEBI is probably the phone that you want. 0:47:10.400 --> 0:47:13.160 It's got all the modern features, but not that expensive. 0:47:14.160 --> 0:47:17.120 Eighty eight rich one oh one eight eight eight seven 0:47:17.200 --> 0:47:18.960 four to two four one zero one. If you want 0:47:18.960 --> 0:47:21.600 to email, just go to the website. Rich on tech 0:47:21.760 --> 0:47:25.640 dot TV. Got a burning question, just hit contact right there. Uh, 0:47:25.800 --> 0:47:27.960 and you should get that right to your screen. Anything 0:47:27.960 --> 0:47:31.440 else is burning. Uh, that's not something I can answer. 0:47:31.960 --> 0:47:36.240 That's not my department, rich on tech dot TV. 0:47:36.719 --> 0:47:37.480 We'll be right back. 0:47:40.880 --> 0:47:44.600 Welcome back to rich on tech. Let's go to Kevin 0:47:44.880 --> 0:47:47.120 in San Clementy. Kevin, you're on with rich. 0:47:47.840 --> 0:47:50.360 Good afternoon, rich. Let me get you off a speaker 0:47:50.400 --> 0:47:54.839 phone here. Anyway, I've got an issue. I came back 0:47:54.880 --> 0:47:57.960 after a trip for my computer and went to open up. 0:47:58.000 --> 0:48:01.520 I've got two Gmail accounts and both of them did 0:48:01.960 --> 0:48:05.320 the same thing. I go to log in and Gmail 0:48:05.400 --> 0:48:08.360 comes up and says, you know, uh, just please be 0:48:08.440 --> 0:48:11.440 advised that we collect this, this, this, and this. It 0:48:11.480 --> 0:48:13.920 was a bunch of personal things that they said they 0:48:13.960 --> 0:48:16.920 collect and I had to either accept or decline. I 0:48:17.000 --> 0:48:19.920 had hit decline and I could not get into my 0:48:19.960 --> 0:48:23.200 email account. So what I hit accept, went back and 0:48:23.360 --> 0:48:25.960 hit accept. They didn't let me into my email account. 0:48:26.320 --> 0:48:29.120 But the things that they wanted to collect, I don't 0:48:29.239 --> 0:48:32.000 agree with. What are my options? 0:48:32.120 --> 0:48:33.080 What are they ask? 0:48:33.200 --> 0:48:35.040 What are they saying what do they want to collect. 0:48:35.800 --> 0:48:39.680 They want to collect telephone numbers, get into my address book, 0:48:40.080 --> 0:48:42.480 account information. I mean it was a laundry I'm not 0:48:42.520 --> 0:48:44.040 in front of it right now, but it was a 0:48:44.120 --> 0:48:47.959 laundry list of personal things that I don't want out there. 0:48:48.680 --> 0:48:53.080 Okay, well, okay, it depends is it was it a 0:48:53.160 --> 0:48:55.600 scam or was it legitimate from Google? 0:48:56.440 --> 0:48:58.200 It was legitimate from Google. Okay. 0:48:58.680 --> 0:48:59.879 So here's the deal. 0:49:00.040 --> 0:49:03.600 If if you're using a free product, they they do 0:49:03.840 --> 0:49:07.120 ask for things in exchange. So could it be that 0:49:07.160 --> 0:49:10.960 you set up this Google account a long time ago? Yes, okay, 0:49:11.320 --> 0:49:13.839 so probably when you set up this Google account, they 0:49:13.880 --> 0:49:17.520 did not require as many things to identify you as 0:49:17.560 --> 0:49:20.759 they do now. And without seeing what they're asking for, 0:49:21.560 --> 0:49:23.239 you know, you're saying account info. I don't know what 0:49:23.280 --> 0:49:25.799 that means, Like that's you know, like what accounting for? 0:49:25.840 --> 0:49:27.560 Are they asking for? The things that they would typically 0:49:27.640 --> 0:49:31.600 ask for would be things like your name, maybe your address, 0:49:31.640 --> 0:49:35.120 your phone number, your email. You know, those are the 0:49:35.400 --> 0:49:37.400 identifiers that they would typically want. 0:49:38.080 --> 0:49:40.400 I believe was even okay. 0:49:40.239 --> 0:49:40.760 Date of birth. 0:49:40.760 --> 0:49:44.160 That is that's legitimate because you know, here's the thing 0:49:44.160 --> 0:49:46.000 that's happened in the past couple of years since all 0:49:46.080 --> 0:49:49.840 these account creations happened. Is that back in the day, 0:49:50.040 --> 0:49:52.080 they they were in a growth phase, right, and so 0:49:52.160 --> 0:49:54.560 they wanted as many people to sign up as fast 0:49:54.600 --> 0:49:56.759 as humanly possible so that they can go back to 0:49:56.800 --> 0:49:59.239 their investors and say, hey, we've got one hundred million 0:49:59.239 --> 0:50:01.600 people using Gmail. We've got two hundred billion people, you know, 0:50:01.600 --> 0:50:05.759 blah blah blah. Now number one, people have gotten very 0:50:05.800 --> 0:50:10.360 savvy with privacy, and you know, there's also things that 0:50:10.400 --> 0:50:13.200 have happened. You know, we saw that Cambridge Analytica thing 0:50:13.239 --> 0:50:16.080 with Facebook, where you know, there's a lot of information 0:50:16.200 --> 0:50:19.480 out there, and these companies are now asking for more 0:50:19.560 --> 0:50:22.799 because they're also protecting themselves because of all these new 0:50:22.840 --> 0:50:25.720 privacy laws that are coming into effect, especially over in Europe. 0:50:25.760 --> 0:50:27.960 We don't really have too many in the US, but 0:50:28.040 --> 0:50:31.320 because these companies operate globally, they are now doing everything 0:50:31.360 --> 0:50:35.680 on a national scale, so are a worldwide scale. So 0:50:35.719 --> 0:50:38.000 I think that it's probably trying to fill in some 0:50:38.040 --> 0:50:40.600 of the information that it did not have on you 0:50:40.640 --> 0:50:43.239 so that it could then sell more things to you 0:50:43.440 --> 0:50:44.960 or monetize your account more. 0:50:45.080 --> 0:50:48.160 So, could I excu me, can I go into the 0:50:48.200 --> 0:50:53.960 personal settings, then on Google and decline individual things within 0:50:54.040 --> 0:50:54.560 the account. 0:50:54.600 --> 0:50:58.160 Once I'm in, I'm looking right now to see what 0:50:58.200 --> 0:51:01.480 I have so basic info. It's got my name, my birthday, 0:51:01.560 --> 0:51:09.040 my gender, contact info, phone number, addresses, IDs, profiles, and 0:51:09.080 --> 0:51:13.359 then password. So I think it really you can see 0:51:13.360 --> 0:51:17.200 what they'll let you get rid of. I'm not sure 0:51:17.239 --> 0:51:18.840 that you know they'll let you get rid of. I 0:51:18.840 --> 0:51:22.680 have twelve phone numbers in here. Oh my gosh, it's 0:51:22.680 --> 0:51:26.280 a lot of phone numbers verified. And Italian phone number 0:51:26.280 --> 0:51:28.360 is verified in my account. Okay, I don't That was 0:51:28.400 --> 0:51:30.400 probably when I went to Italy and they Yeah, so 0:51:30.480 --> 0:51:32.239 Google is trying, you know, they're trying to get as 0:51:32.280 --> 0:51:33.920 much information as they can. You can go in there 0:51:33.960 --> 0:51:36.799 and see what you can delete about you, but you 0:51:36.840 --> 0:51:39.560 know it does want personal information. It does want certain 0:51:39.560 --> 0:51:44.480 information data. Birth is going to be tricky because you 0:51:44.480 --> 0:51:47.520 know they want that for protection reasons. Like they had 0:51:47.520 --> 0:51:50.520 this whole thing where they're basically using AI to figure 0:51:50.520 --> 0:51:53.480 out teens birthdays because either parents sign up for their 0:51:53.560 --> 0:51:56.000 kids or the kids sign up themselves. They put a 0:51:56.040 --> 0:51:58.120 fake birthday in so that they can be eighteen and 0:51:58.120 --> 0:52:00.239 not have to deal with all these different parameters. And 0:52:00.280 --> 0:52:04.600 security and privacy settings and protections, and then Google says, well, 0:52:04.640 --> 0:52:06.839 hold on, you know, we need to make things that 0:52:06.960 --> 0:52:08.759 work for teams, we need to make things that work 0:52:08.800 --> 0:52:11.200 for adults, and so we do need to know your birthday. 0:52:11.239 --> 0:52:13.719 So I would say it is a trade off. If 0:52:13.719 --> 0:52:16.000 you want to pay for your own email account, right, 0:52:16.320 --> 0:52:18.239 then you can go on and buy a service that 0:52:18.280 --> 0:52:21.600 may require less information, that's more private, that doesn't sell 0:52:21.600 --> 0:52:22.080 your data. 0:52:22.440 --> 0:52:23.480 But you are using. 0:52:23.280 --> 0:52:27.640 Google, and if you're using Google, if you're using Facebook, 0:52:27.680 --> 0:52:30.440 if you're using Instagram, if you using TikTok, these are 0:52:30.440 --> 0:52:35.319 all free services that you know, they monetize you as 0:52:35.360 --> 0:52:37.920 a person, like your data is what they make money 0:52:37.920 --> 0:52:40.399 off of. So if you're not comfortable with giving them 0:52:40.400 --> 0:52:42.920 that data and you know, then you might have to 0:52:42.920 --> 0:52:45.080 switch to a different service to get that same level 0:52:45.200 --> 0:52:48.400 of whatever you're getting. Now, with all that said, whenever 0:52:48.400 --> 0:52:51.520 you're signing up things for things, always give the least 0:52:51.520 --> 0:52:56.080 amount of personal data, and that is always what I'd recommend. So, 0:52:56.320 --> 0:52:58.640 and you can even sign up those websites like cloaked 0:52:58.680 --> 0:53:02.880 dot com, which you can create entirely new not identities almost, 0:53:02.880 --> 0:53:05.680 but kind of where you can make up a phone number, 0:53:06.440 --> 0:53:09.560 you can put in a new phone number, new email address. 0:53:09.600 --> 0:53:11.839 It's all one time use. So if you really want 0:53:11.840 --> 0:53:13.839 to get private about this stuff, you can you can 0:53:13.880 --> 0:53:17.440 do that. There's also another great website called privacy dot com, 0:53:17.840 --> 0:53:20.440 and this thing is great because it basically connects. It 0:53:20.480 --> 0:53:23.520 does connect to your bank account or maybe your debit 0:53:23.560 --> 0:53:24.799 card one or the other, but you have to you 0:53:24.800 --> 0:53:27.200 can't use a credit card with it. But basically it 0:53:27.360 --> 0:53:31.799 generates one time debit cards that you can use to 0:53:31.840 --> 0:53:33.680 sign up for products. So if you sign up for 0:53:33.680 --> 0:53:36.040 a free trial, chances are you're going to forget to 0:53:36.080 --> 0:53:38.520 cancel if you use this privacy card. It's like a 0:53:38.520 --> 0:53:40.799 one time use. It'll just not work when they go 0:53:40.880 --> 0:53:44.479 to charge you. Privacy dot com really really cool. Thanks 0:53:44.520 --> 0:53:46.640 for the question, Kevin, do appreciate it. Coming up, we're 0:53:46.640 --> 0:53:48.400 going to talk about how to protect yourself from some 0:53:48.400 --> 0:53:55.120 of the biggest scams out there. Welcome back to rich 0:53:55.160 --> 0:53:58.399 on Tech. Rich DeMuro here hanging out with you talking technology. 0:53:58.560 --> 0:54:02.800 Triple A rich one O one eight eight A seven 0:54:02.920 --> 0:54:05.320 four to two four one zero one links to everything 0:54:05.360 --> 0:54:07.959 I mentioned in today's show. Go to rich on Tech 0:54:08.000 --> 0:54:11.760 dot tv. Hit episodes at the top. This is episode 0:54:11.880 --> 0:54:16.520 number one four two oh one four three Episode one 0:54:16.560 --> 0:54:17.200 four three. 0:54:18.360 --> 0:54:19.160 All right, joining me. 0:54:19.200 --> 0:54:22.400 Now, we've got some guests to talk about scams. I love, Uh, 0:54:23.239 --> 0:54:25.960 I like talk. Okay, let's see what's happening here. I 0:54:25.960 --> 0:54:30.520 am I hearing myself. Oh that's why. Okay, I'm there. 0:54:30.560 --> 0:54:33.120 We go, Thank you, Bobo. Uh yeah, this is my 0:54:33.160 --> 0:54:36.840 first day doing this. Why not make mistakes? Ashton Bingham 0:54:36.840 --> 0:54:41.000 and Art Koulik, founders of Trilogy Media, stars of Fox 0:54:41.080 --> 0:54:46.800 Nations Scammed getting even Welcome to the show, guys, Thank. 0:54:46.640 --> 0:54:49.000 You for having Thank you so much for having us. 0:54:49.360 --> 0:54:51.759 Uh so, tell me, well, first off, how did you 0:54:51.800 --> 0:54:54.440 guys meet up? And how did you start this Trilogy Media? 0:54:54.440 --> 0:54:55.560 And what is that? Exactly? 0:54:57.960 --> 0:54:58.319 Go ahead? 0:54:58.440 --> 0:55:03.160 Art, I mean I was literally like kinpointing on Ashton. Well, 0:55:03.200 --> 0:55:06.080 trulygy media. We opened Trilogy Media as production company. 0:55:06.520 --> 0:55:07.040 Me and Ashton. 0:55:07.120 --> 0:55:12.160 We came to Los Angeles, California to do specifically creating content, 0:55:12.360 --> 0:55:16.280 being in filmmaking business, and then you know, everything was amazing. 0:55:16.360 --> 0:55:21.120 We created company twenty sixteen and my brother Ashton, we 0:55:21.200 --> 0:55:25.479 used to be a roommates. He he answered robo call 0:55:25.719 --> 0:55:31.080 and that scam robo call change the curse of the 0:55:31.160 --> 0:55:34.080 direction of what we've been doing in the past ten years. 0:55:34.680 --> 0:55:35.719 What was the robo call? 0:55:36.520 --> 0:55:38.359 It was one of those you know, and they call 0:55:38.440 --> 0:55:40.359 you and say that your taxes are overdue and you're 0:55:40.400 --> 0:55:42.400 going to be arrested. And I mean, I knew it 0:55:42.480 --> 0:55:45.600 was a scam, but you know, we opened this company, 0:55:45.600 --> 0:55:47.920 we had no intention of going into scam dating. We 0:55:48.000 --> 0:55:49.920 kind of fell into it because that video that I 0:55:50.000 --> 0:55:54.960 posted of that call when insanely viral, and we just, like, 0:55:55.000 --> 0:55:57.200 you know what, we have the drive in the in 0:55:57.239 --> 0:56:00.600 the dreams, we just didn't have the vehicle, and scambating 0:56:00.760 --> 0:56:02.880 was the perfect vehicle of being able to do something 0:56:02.920 --> 0:56:05.360 where we could be who we are on our terms 0:56:05.360 --> 0:56:08.120 with our personalities, but also do something that like really 0:56:08.239 --> 0:56:11.279 was important and raise awareness and use a platform to 0:56:11.280 --> 0:56:15.320 actually like help people and you know, make these scams 0:56:15.400 --> 0:56:18.919 more in the public eye about how deep and dark 0:56:18.960 --> 0:56:22.520 they are and how much more complicated than most people realize. 0:56:23.000 --> 0:56:23.239 Yeah. 0:56:23.280 --> 0:56:26.120 So what okay, So first off, defines scam bating, What 0:56:26.160 --> 0:56:27.160 does that mean exactly? 0:56:28.960 --> 0:56:33.960 Well, scam bating is basically the art of I don't 0:56:34.000 --> 0:56:36.120 know why my picture is delaying here, Sorry, maybe'll turn 0:56:36.120 --> 0:56:41.319 the camera the art of wasting a scammer's time in 0:56:41.440 --> 0:56:44.480 the sense that they will think they have what will 0:56:44.480 --> 0:56:47.359 be a profitable victim for them. But what we're really 0:56:47.360 --> 0:56:51.080 doing is social engineering them to stay on the phone, 0:56:51.360 --> 0:56:53.839 waste their time so they can't scam other people, and 0:56:53.840 --> 0:56:56.480 most importantly, learn what it is they're trying to get 0:56:56.480 --> 0:56:59.760 out of people, so that we can expose those methods 0:56:59.760 --> 0:57:01.640 and warn people on what to look out for, and 0:57:01.680 --> 0:57:05.200 hopefully at the end gather you know, identifying information about 0:57:05.200 --> 0:57:08.120 the perpetrators. And in classic trilogy style, we love to 0:57:08.160 --> 0:57:10.600 actually get outside, get boots on the ground, and actually 0:57:10.600 --> 0:57:12.759 go find these people and confront them and hold them accountable. 0:57:13.120 --> 0:57:15.160 So are these people in the US most of the 0:57:15.200 --> 0:57:17.920 time or where are you going to find these people? 0:57:18.880 --> 0:57:21.919 It's funny a lot of people kind of assume that 0:57:22.440 --> 0:57:25.840 scams are only in like, you know, one corner of 0:57:25.880 --> 0:57:28.080 the earth, or you know, you get a call with 0:57:28.120 --> 0:57:30.800 someone with an Indian accent and the whole scam is 0:57:30.840 --> 0:57:34.200 in India. There are yes, certain pockets of the world 0:57:34.280 --> 0:57:37.360 where certain types of scams are more prolific just based 0:57:37.400 --> 0:57:40.760 on their skill sets and everything, but there are scammers everywhere, 0:57:40.840 --> 0:57:43.360 and especially one thing that we didn't even realize until 0:57:43.360 --> 0:57:46.080 we really got into doing this, is that these scams, 0:57:46.080 --> 0:57:48.360 although yes, there might be a call center in India, 0:57:48.760 --> 0:57:52.520 they're using people all over the planet to facilitate this. 0:57:52.640 --> 0:57:56.640 They have deals with Chinese mafia to launder the money. 0:57:56.640 --> 0:57:59.600 They have cash mules here in the United States that 0:57:59.680 --> 0:58:02.680 will go and collect the money from elderly victims. They 0:58:02.720 --> 0:58:05.960 have people planted in the bank systems and in the 0:58:06.080 --> 0:58:08.160 in the you know whatever. It might be working for 0:58:08.320 --> 0:58:11.480 different companies that you know, can can give them an 0:58:11.520 --> 0:58:14.480 inside look or an inside you know whatever into databases 0:58:14.480 --> 0:58:15.720 of people's information or whatever. 0:58:16.240 --> 0:58:18.000 That's interesting you said that because I remember when this 0:58:18.280 --> 0:58:20.720 there was like a hack, a SIM card hack or 0:58:20.760 --> 0:58:22.800 SIM swapping attack, like you know, I think it was 0:58:22.840 --> 0:58:24.320 a T mobile or one of these, But it came 0:58:24.360 --> 0:58:26.920 out that like there was people on the inside, like you, 0:58:27.120 --> 0:58:29.160 you're not really safe from this when there's people at 0:58:29.200 --> 0:58:32.000 the company working there that are going to do the 0:58:32.040 --> 0:58:33.920 scam or help the scammers. 0:58:34.240 --> 0:58:36.520 And you know a lot of people think that, you know, oh, 0:58:36.560 --> 0:58:38.600 I'm too smart to get scammed or I would never 0:58:38.640 --> 0:58:39.080 fall forward. 0:58:39.080 --> 0:58:39.840 It's so stupid. 0:58:40.080 --> 0:58:40.520 Well it's not. 0:58:40.920 --> 0:58:41.440 You look at it. 0:58:41.440 --> 0:58:42.840 On one sentence on a piece of paper. 0:58:42.920 --> 0:58:44.840 Yeah, maybe it sounds stupid, but when you really dive 0:58:44.880 --> 0:58:46.760 in and you're actually spending your time talking to these 0:58:46.760 --> 0:58:50.040 scammers and then more painfully talking to these victims, you're 0:58:50.120 --> 0:58:54.640 learning about the real long term emotional manipulation that they 0:58:54.680 --> 0:58:57.120 go through, and how complicated it is, and how many 0:58:57.160 --> 0:59:00.600 degrees of separation there are between the victim and the scammer, 0:59:00.880 --> 0:59:03.320 that it's really done by design that way, and you 0:59:03.360 --> 0:59:06.640 really start to learn why these things are so successful. Unfortunately, 0:59:07.240 --> 0:59:08.720 so we have to you know, we have to expose it. 0:59:08.760 --> 0:59:10.480 We have to keep our you know, we have to 0:59:10.560 --> 0:59:13.160 keep our elderly especially aware because that's the big target. 0:59:13.360 --> 0:59:15.080 Is Yeah, is it fun art? 0:59:15.200 --> 0:59:17.800 Is it fun to to you know, catch these people, 0:59:18.200 --> 0:59:21.440 expose them and you know, kind of shed some light 0:59:21.480 --> 0:59:22.120 on this stuff. 0:59:22.800 --> 0:59:25.560 Well, it's well, the majority of the time, yes, it 0:59:25.680 --> 0:59:28.600 is fun. But also, you know, when we're doing this 0:59:29.160 --> 0:59:31.800 kind of line of work, I don't even call this work. 0:59:31.840 --> 0:59:33.240 We love what we do for a living. 0:59:33.320 --> 0:59:37.400 It's it's literally dream. When we just got back from Nigeria, 0:59:37.560 --> 0:59:41.960 we had treaped to India as well. When you go 0:59:42.160 --> 0:59:45.920 to somebody else house and you go to the country 0:59:46.080 --> 0:59:48.240 and you know, if it's a tech support, it's going 0:59:48.280 --> 0:59:50.560 to be out of India. We've went to India when 0:59:50.560 --> 0:59:54.080 somebody been scamming people and then been doing these successfully 0:59:54.120 --> 0:59:57.000 for twenty five thirty years, and you come to their 0:59:57.040 --> 1:00:01.960 house and you stop this procedure, right, they want to 1:00:02.040 --> 1:00:05.400 kill you. So to answer your question, it's fun until 1:00:05.440 --> 1:00:08.680 it's become danger Until it's becoming dangerous, you know. So yeah, 1:00:08.760 --> 1:00:11.240 you have to just like you have to balance it out. 1:00:11.720 --> 1:00:12.760 Ah, that's scary. 1:00:12.840 --> 1:00:14.840 I mean, yeah, I get it because I'm sure some 1:00:14.880 --> 1:00:18.360 of this involves organized crime and things like that. So 1:00:18.440 --> 1:00:20.160 what are the things that people need to watch out 1:00:20.160 --> 1:00:21.840 for these days? Like what are you seeing kind of 1:00:21.880 --> 1:00:24.600 bubbling up? And are these little things that we see like, 1:00:24.760 --> 1:00:27.120 you know, we get these text messages, we get these 1:00:27.440 --> 1:00:30.919 posts on Instagram, we get these emails. Is that really 1:00:30.960 --> 1:00:32.840 where the scams are? Is it really the phone calls 1:00:32.840 --> 1:00:35.400 that people get? Like, just give me some high level 1:00:35.440 --> 1:00:37.360 of like what we need to watch out for right now? 1:00:38.040 --> 1:00:42.520 Literally everything you can't trust anyone or anything. Yeah, whether 1:00:42.560 --> 1:00:47.000 it's text messages, DMS, email, email, phone calls, it's it's 1:00:47.040 --> 1:00:49.000 literally they're going to keep getting you from every way 1:00:49.040 --> 1:00:51.360 that they can. And with the with AI growing the 1:00:51.360 --> 1:00:52.880 way that it is, it's only going to get harder 1:00:52.920 --> 1:00:56.320 to spot. But yeah, you know, a general rule, just 1:00:56.480 --> 1:01:01.240 don't anyone that's unsolicited reaching out to you for anything. 1:01:01.640 --> 1:01:05.040 You need to be skeptical. Don't be afraid to ask questions. Definitely, 1:01:05.080 --> 1:01:07.680 don't click any links that you're sinn, especially if it's 1:01:07.680 --> 1:01:10.800 a number you don't recognize, if it's a phone call, 1:01:10.880 --> 1:01:13.000 like I don't even I mean, I answer my phone 1:01:13.040 --> 1:01:15.400 for spam calls because that's what we do, but in general, 1:01:15.440 --> 1:01:17.080 in my day to day life, I don't even answer 1:01:17.160 --> 1:01:18.120 numbers I don't recognize. 1:01:18.160 --> 1:01:19.080 They can leave me a message. 1:01:19.080 --> 1:01:21.840 I'll call them back if it's important, you know, they'll 1:01:21.880 --> 1:01:23.760 they'll have my number. So, you know, you just got 1:01:23.800 --> 1:01:26.919 to be very careful about what people want, what they're 1:01:26.960 --> 1:01:29.160 asking you to do, and don't just take their word 1:01:29.200 --> 1:01:31.040 for it. If they say they're with the DMV, if 1:01:31.040 --> 1:01:33.040 they say they're with the I R S, you can't 1:01:33.080 --> 1:01:35.520 just take at face value. You know, it's you can 1:01:35.560 --> 1:01:38.720 never be afraid to ask questions and never be afraid 1:01:39.040 --> 1:01:41.240 to take your time and ask a loved one like 1:01:41.280 --> 1:01:44.480 don't ever especially elderly people remind them. Do not ever 1:01:44.560 --> 1:01:47.760 let anyone pressure you into anything. Scammers will play on 1:01:48.160 --> 1:01:50.760 your fears or your dreams, and a really good scam 1:01:50.760 --> 1:01:54.760 will do both. So being pressured, being rushed, being threatened 1:01:54.840 --> 1:01:57.320 always massive red flags and links. Be careful with links, 1:01:57.360 --> 1:01:58.160 don't ever click them. 1:01:58.400 --> 1:02:00.600 If you receive an email in duties and number to 1:02:00.680 --> 1:02:03.600 call again, don't call the number. And no matter who 1:02:03.720 --> 1:02:05.840 is calling, exactly like Ashan said, if. 1:02:05.760 --> 1:02:06.280 It's j M V. 1:02:06.640 --> 1:02:08.919 Sheriff who is coming to arrest you because you didn't 1:02:08.960 --> 1:02:11.840 pay taxes, no matter what's happening, We're living in a 1:02:11.880 --> 1:02:15.680 life that if you booking tickets, you're putting booking cruises, 1:02:16.400 --> 1:02:21.280 you shopping on Amazon, no matter what's happening to you. 1:02:20.480 --> 1:02:21.520 Do your own research. 1:02:21.880 --> 1:02:25.760 If you got a message about from Amazon or from Netflix, 1:02:25.840 --> 1:02:30.240 on from anything, don't don't take the word for it. 1:02:30.560 --> 1:02:33.800 Don't trust anybody. Do your research. Go and put Netflix 1:02:33.840 --> 1:02:37.240 dot com or whatever the website is, and call yourself. 1:02:37.480 --> 1:02:40.480 Don't let Bank of America, chase bank whoever is claiming 1:02:40.560 --> 1:02:45.200 to be or government officials. Find independent number online and 1:02:45.240 --> 1:02:47.320 call that number. And this is it. And that's how 1:02:47.400 --> 1:02:50.040 you know. If you're calling people and you're asking for help. 1:02:50.400 --> 1:02:52.919 It means everything, okay, but if somebody is calling you 1:02:53.240 --> 1:02:56.520 and urging you to do things, don't do it. 1:02:57.000 --> 1:02:59.360 Yeah, it's gotten to the point where like if I 1:02:59.440 --> 1:03:01.400 you know, any one that calls, like if it's you know, 1:03:01.440 --> 1:03:03.360 one of these companies that you do business with, whether 1:03:03.360 --> 1:03:06.080 it's your bank or credit card or an insurance company, 1:03:06.600 --> 1:03:08.880 and they say, you know, we'd like to confirm some information, 1:03:09.040 --> 1:03:11.760 I'm always like, hold on, wait a second, Like I 1:03:11.840 --> 1:03:15.120 make sure that they're the ones. Well, most of the time, 1:03:15.160 --> 1:03:16.800 I just kind of try to ignore the call, like 1:03:17.000 --> 1:03:19.040 I'll just call back or something. But if they're if 1:03:19.040 --> 1:03:21.240 they're trying to confirm information, like let's say a simple 1:03:21.280 --> 1:03:22.760 scam could be like I call, you'd be like, okay, 1:03:22.800 --> 1:03:25.560 let me just confirm some information, right, let me your 1:03:25.640 --> 1:03:26.680 date of birth is what? 1:03:26.800 --> 1:03:29.240 And then you tell me that and your social is what? 1:03:29.440 --> 1:03:30.160 And then you tell me that. 1:03:30.200 --> 1:03:32.360 Now I've got pretty much everything I need in like 1:03:32.480 --> 1:03:35.320 less than five minutes, and before you even realize like, 1:03:35.360 --> 1:03:37.280 oh wait, hold on, who is this person I'm talking 1:03:37.320 --> 1:03:37.720 to again? 1:03:38.200 --> 1:03:39.840 Well, that's the thing is when they're calling you is 1:03:39.840 --> 1:03:42.520 when you need to be really careful. Even even if 1:03:42.560 --> 1:03:45.440 your caller ID says that it is your bank, Like 1:03:45.480 --> 1:03:48.280 if you recognize the number, that doesn't mean it's your bank. 1:03:48.400 --> 1:03:51.120 Call spoofing is very easy to do, and you can 1:03:51.160 --> 1:03:53.600 make your call, like if I got your mom's phone number, 1:03:53.640 --> 1:03:55.440 I could spoof her number and call you right now 1:03:55.480 --> 1:03:57.240 and make your phone would say your mom's calling you. 1:03:57.480 --> 1:03:59.680 So the best thing to fight against that is hang 1:03:59.760 --> 1:04:02.320 up and call them back, because when they're call spoofing, 1:04:02.320 --> 1:04:04.280 they can only outbound the call, they can't receive it. 1:04:04.600 --> 1:04:06.360 So you call the number on the back of your 1:04:06.360 --> 1:04:08.520 credit card and you ask them do I have a 1:04:08.520 --> 1:04:09.720 problem or was that fake? 1:04:09.760 --> 1:04:11.120 And they will obviously let you know. 1:04:11.440 --> 1:04:14.520 This is this AI voice stuff. We've only got a minute, 1:04:14.560 --> 1:04:16.280 so I want to hear about the show real quick. 1:04:16.280 --> 1:04:18.040 But is the AI voice stuff something to be worried 1:04:18.040 --> 1:04:18.520 about too? 1:04:19.080 --> 1:04:19.360 Yep? 1:04:19.520 --> 1:04:22.360 People calling impersonating your I mean it used to be 1:04:22.440 --> 1:04:24.720 where someone would call your grandma and say, you know, hey, 1:04:24.760 --> 1:04:27.040 we have your son here. He's been arrested. They tried 1:04:27.040 --> 1:04:29.760 this on my Gramdma that he's been arrested for DUI 1:04:29.840 --> 1:04:31.720 he needs money. Of course that wasn't true. But now 1:04:31.760 --> 1:04:33.600 it's to the point where they can listen to your voice, 1:04:33.640 --> 1:04:35.919 especially someone like me who's online. You can find hours 1:04:35.960 --> 1:04:37.720 and hours of my voice. They can clone it, they 1:04:37.760 --> 1:04:40.280 can create it to say literally anything that they want to, 1:04:40.320 --> 1:04:40.960 and you'll never know. 1:04:41.000 --> 1:04:42.160 You'll never know who the hell you're talking to. 1:04:42.200 --> 1:04:44.400 That's why it's important between families to have like a 1:04:44.440 --> 1:04:46.520 pass code that only your family knows. You know, if 1:04:46.520 --> 1:04:48.480 you're ever unsure who's calling or who's talking, if there's 1:04:48.480 --> 1:04:50.920 an emergency, make sure you guys verify that between yourselves. 1:04:51.080 --> 1:04:51.400 All Right. 1:04:51.440 --> 1:04:54.680 The show is called Scammed Getting Even As on Fox Nation. 1:04:54.800 --> 1:04:55.840 How do folks watch this? 1:04:56.640 --> 1:04:59.600 Foxnation dot Com? At premiere is October twenty second. We 1:04:59.640 --> 1:05:02.000 are so so freaking excited to be able to bring 1:05:02.040 --> 1:05:05.000 scam bating and scam awareness to a mainstream level. It's 1:05:05.000 --> 1:05:08.480 a six part, six episode season one, one episode every 1:05:08.480 --> 1:05:11.040 Wednesday starting on the twenty second, and it's every episode 1:05:11.080 --> 1:05:12.640 is very different, very exciting. 1:05:12.680 --> 1:05:15.640 Exilit right, they're playing us off, Ashton Bingham and Art Koolik. 1:05:15.680 --> 1:05:17.840 Thanks so much for joining me today. Really appreciate it. 1:05:18.360 --> 1:05:19.920 Thank you so much, you guys, guys. 1:05:19.920 --> 1:05:21.760 All Right, more rich on Tech coming up right after this. 1:05:24.520 --> 1:05:27.080 Welcome back to rich on Tech. Rich DeMuro here hanging 1:05:27.120 --> 1:05:30.600 out with you Talking Technology, triple A, rich one oh one. 1:05:31.480 --> 1:05:31.560 Uh. 1:05:31.680 --> 1:05:35.840 Chat gibt got a big new feature this week. They've 1:05:35.880 --> 1:05:44.680 got apps now built into chat gebt, so Booking, dot Com, Canva, Corsera, Expedia, Figma, Spotify, Zilo. 1:05:45.520 --> 1:05:47.920 These are all things that you can now access inside 1:05:47.960 --> 1:05:51.439 of chatchept, so it's kind of like a mini app 1:05:51.480 --> 1:05:54.240 store that you can talk to in natural language. That 1:05:54.320 --> 1:05:56.520 I think is the biggest takeaway from this is that 1:05:57.800 --> 1:06:00.440 Spotify make me a workout playlist, which you can already 1:06:00.440 --> 1:06:04.400 do on Spotify anyway, but I think the Zillo example 1:06:04.480 --> 1:06:07.840 is the best one. So Zillo show me homes in 1:06:07.880 --> 1:06:11.800 a city under a certain price with this many bedrooms 1:06:11.840 --> 1:06:16.800 and walking distance to whatever a school, you know, a university. 1:06:17.240 --> 1:06:20.720 So again it's natural language. And I think this is 1:06:20.760 --> 1:06:23.320 what we have been waiting for when it comes to 1:06:23.360 --> 1:06:25.720 interacting with our computers. And I think this is part 1:06:25.720 --> 1:06:29.040 of the reason why chat gbt has become so popular 1:06:29.080 --> 1:06:32.880 and so incredibly useful for so many people very quickly. 1:06:32.920 --> 1:06:35.880 It's because you don't need to read an instruction manual 1:06:36.040 --> 1:06:38.520 to learn how to use it. You just talk to 1:06:38.560 --> 1:06:41.400 it and you can do a lot of stuff just 1:06:41.480 --> 1:06:43.800 by talking. You could do a lot of stuff just 1:06:43.800 --> 1:06:45.920 by pasting in some data and it figures out what 1:06:45.920 --> 1:06:50.240 you're trying to do. Peloton, Target, Uber, and open Table 1:06:50.280 --> 1:06:51.720 are also coming later this year. 1:06:52.240 --> 1:06:53.120 So what does this mean. 1:06:53.240 --> 1:06:55.360 This means that you can now use all of these 1:06:55.480 --> 1:06:59.360 apps without actually opening the app. So we're getting to 1:06:59.400 --> 1:07:01.600 a point where you're gonna be able to do say 1:07:01.680 --> 1:07:04.520 to chat GBT, hey can you reserve me a table 1:07:04.600 --> 1:07:09.400 at Peter Steakhouse Thursday night at eight pm? And it 1:07:09.440 --> 1:07:10.880 will go out and it will do that for you. 1:07:12.160 --> 1:07:14.320 Can you find me this product at Target and order 1:07:14.360 --> 1:07:16.320 it for me? And because your account is linked up, 1:07:16.640 --> 1:07:18.280 it'll be able to do all that stuff. I mean, 1:07:18.320 --> 1:07:23.560 this is really really powerful. I just I find this 1:07:23.640 --> 1:07:26.000 to be really really incredible. So anyway, check it out 1:07:26.240 --> 1:07:28.760 Chat GBT. If you're using it, all you have to 1:07:28.800 --> 1:07:31.320 do to activate this. It's not on my app just yet, 1:07:31.360 --> 1:07:33.520 so if you have the desktop app, it's not I 1:07:33.520 --> 1:07:35.080 don't see it there just yet. But if you go 1:07:35.120 --> 1:07:39.000 to chat chat GBT dot com and you just do 1:07:39.080 --> 1:07:42.600 the at symbol, you'll see Booking dot Com comes up, 1:07:42.680 --> 1:07:47.560 Canva comes up, Corsera, Expedia, Figma, Spotify, Zilo, and a 1:07:47.560 --> 1:07:50.160 couple other things, so you can just interact with those 1:07:50.200 --> 1:07:53.680 things by talking. I think this is really the next level, 1:07:54.240 --> 1:07:57.240 and it really puts chat GBT in a very powerful 1:07:57.280 --> 1:08:00.160 position of Imagine when we get to the point where 1:08:00.160 --> 1:08:02.760 we're using these little devices to interact with AI, like 1:08:02.800 --> 1:08:06.240 a little tiny like you know, iPod shuffle type looking device, 1:08:06.640 --> 1:08:08.280 you'll be able to do all this stuff. Hey, can 1:08:08.320 --> 1:08:10.280 you check my target to see if that video game 1:08:10.320 --> 1:08:12.440 I want is in stock? It'll go, it'll look at it, 1:08:12.440 --> 1:08:14.120 it'll pull it, it'll figure it out, and it will 1:08:14.160 --> 1:08:16.320 come back to you with the answer, Hey, can you 1:08:16.400 --> 1:08:18.519 order this for me from door Dash? It'll just do it. 1:08:19.040 --> 1:08:22.280 I mean, really really wild stuff. So check it out 1:08:22.320 --> 1:08:24.559 if you haven't. The Canva one I'm looking forward to 1:08:24.560 --> 1:08:27.920 trying out. The ones that are interesting to me is 1:08:28.040 --> 1:08:31.519 zillow booking dot Com because you can ask for hotels. Hey, 1:08:31.560 --> 1:08:34.479 find me a lodge style hotel in the middle of 1:08:34.520 --> 1:08:39.960 Wyoming that's got a nine rating for customer reviews and 1:08:40.280 --> 1:08:43.400 a four star rating for stars. I mean, that's stuff 1:08:43.400 --> 1:08:45.439 that you can do already, but to be able to 1:08:45.479 --> 1:08:48.240 just ask in natural language is pretty cool. Now we'll 1:08:48.240 --> 1:08:50.080 see if it actually works as well as I want 1:08:50.080 --> 1:08:52.599 it to. But I think that this is great also 1:08:52.640 --> 1:08:55.439 for accessibility, you know, like that anyone can use this 1:08:55.520 --> 1:08:58.519 if they can speak or they can type that you know, 1:08:58.560 --> 1:09:00.840 you get lots of options for this stuff. Now, pretty 1:09:00.840 --> 1:09:06.000 pretty cool? All right, let's see here. Tony is an 1:09:06.000 --> 1:09:08.160 Orange County just has a quick comment. It sounds about 1:09:08.240 --> 1:09:10.200 the scam stuff. Tony, what's up? 1:09:11.000 --> 1:09:12.240 Hey, good only rich? How are you? 1:09:12.400 --> 1:09:14.679 I'm doing well? What you got? Almost got scammed? 1:09:15.640 --> 1:09:18.240 I did, And it has to do with what the 1:09:18.280 --> 1:09:22.000 gentlemen said. Although all the advice was great, when you're 1:09:22.040 --> 1:09:25.839 looking up. In my case, it was a brokerage account. 1:09:25.880 --> 1:09:29.120 I couldn't find a call in phone number. Yes, kind 1:09:29.160 --> 1:09:33.680 of a complex question, m hm. So I looked up 1:09:33.760 --> 1:09:36.600 the website and I found one that appeared to be 1:09:36.720 --> 1:09:41.280 who I was looking for. I called the number and 1:09:41.760 --> 1:09:44.040 at first the accent kind of gave me a bit 1:09:44.080 --> 1:09:48.960 of a hesitation, But then the questions came, you know, 1:09:49.760 --> 1:09:54.120 what's the uh, what's your name? What's the email associated 1:09:54.160 --> 1:09:57.800 to this account? And it started going down and they 1:09:57.800 --> 1:09:59.960 put me on hold, and I'm thinking, wait a minute, 1:10:00.040 --> 1:10:02.640 after what I've already given them, they shouldn't really know 1:10:02.760 --> 1:10:06.120 who I am, just from my phone number, because my 1:10:06.120 --> 1:10:11.600 phone numbers associated with my account and so I disconnected. 1:10:12.800 --> 1:10:15.040 So I just want everybody to be careful, even if 1:10:15.040 --> 1:10:18.480 you do look up a secondary source to reach somebody, 1:10:19.280 --> 1:10:23.040 to really make sure. Because what happened after I hung up, 1:10:23.960 --> 1:10:27.240 they called me back and were texting me, called me back, and. 1:10:27.200 --> 1:10:29.799 That was That's that's the giveaway. 1:10:30.520 --> 1:10:33.240 It was not who I was, because as soon as 1:10:33.280 --> 1:10:35.439 they heard the amount of money I was trying to 1:10:35.479 --> 1:10:39.720 figure out how to move. He probably would have got 1:10:39.720 --> 1:10:40.679 promoted that day. 1:10:40.800 --> 1:10:42.080 Yeah, it was. He perked up. 1:10:42.120 --> 1:10:44.200 He's like, hold on, we got a good I always 1:10:44.200 --> 1:10:45.719 think of it as like they're in like a boiler 1:10:45.760 --> 1:10:47.799 room kind of situation where there's a bunch of people 1:10:48.320 --> 1:10:50.200 in like a room with all these computers, like we 1:10:50.240 --> 1:10:52.080 got we got a good one. We got a good one. 1:10:53.000 --> 1:10:54.800 But Tony, I'm glad you didn't fall for that. But 1:10:55.080 --> 1:10:58.799 your spidey sense was was right. This happens a lot 1:10:59.120 --> 1:11:02.479 when people look up they will dial or they'll go 1:11:02.560 --> 1:11:04.960 on Google and they will just type in the name 1:11:05.000 --> 1:11:09.639 of a company like Delta phone number, right Spectrum phone number, 1:11:09.760 --> 1:11:12.719 or AT and T phone number, and these people actually 1:11:12.720 --> 1:11:16.120 buy sponsored results up at the top that display a 1:11:16.160 --> 1:11:18.519 phone number, and I'm looking right now to see if 1:11:18.520 --> 1:11:20.840 there's any you know, they maybe Google has gotten a 1:11:20.840 --> 1:11:22.840 little hip to this. But you really have to be 1:11:22.840 --> 1:11:25.599 careful because so many people got dinged on this over 1:11:25.640 --> 1:11:28.920 the past couple of years because their Spidey sense did 1:11:28.920 --> 1:11:31.080 not go up. And if you think about it, Tony, 1:11:31.160 --> 1:11:34.280 like you said, immediately, they're asking you for information to 1:11:34.320 --> 1:11:37.320 confirm your account, stuff that they should have. But again, 1:11:37.720 --> 1:11:39.720 our accounts are real accounts. Do this like when you 1:11:39.800 --> 1:11:42.799 call your bank Sometimes I'm like, you have this information? 1:11:42.840 --> 1:11:44.360 Why are you asking me for all this stuff? But 1:11:44.400 --> 1:11:46.120 it's like because they're trying to make sure you know 1:11:46.400 --> 1:11:48.160 you are who you say you are. But now I'm 1:11:48.160 --> 1:11:50.120 giving you my account number, I'm giving you my data birth, 1:11:50.120 --> 1:11:52.360 I'm giving you the last four of my social and 1:11:52.640 --> 1:11:55.160 all that information. If you just start spouting that out 1:11:55.240 --> 1:11:57.559 to some scam artists, they're going to run with that. 1:11:57.760 --> 1:12:00.320 So good advice, do not Google. 1:12:01.120 --> 1:12:04.040 You can Google for phone numbers, but do not take 1:12:04.120 --> 1:12:07.559 the number off the Google search results. Go into the 1:12:07.600 --> 1:12:11.080 actual website of the company you're trying it. So for Spectrum, Okay, 1:12:11.479 --> 1:12:15.360 so I typed in Spectrum. Go to Spectrum's website and 1:12:15.360 --> 1:12:17.200 then make sure you're at the official website. 1:12:17.240 --> 1:12:17.599 Go down. 1:12:17.680 --> 1:12:19.479 Usually it's at the bottom of the page and it'll 1:12:19.479 --> 1:12:22.960 say customer support call that number eight eight eight rich 1:12:23.000 --> 1:12:24.960 one on one eight eight eight seven four to two 1:12:25.000 --> 1:12:27.280 four one zero one. Coming up, we'll talk Google Pixel 1:12:27.360 --> 1:12:28.839 Fold reviews. 1:12:28.960 --> 1:12:30.360 Coming up right here in rich on Tech. 1:12:33.800 --> 1:12:36.760 Welcome back to rich on Tech. Rich DeMuro here hanging 1:12:36.760 --> 1:12:40.280 out with you talking technology at Triple eight rich one 1:12:40.320 --> 1:12:43.000 O one eight eight eight seven four to two four 1:12:43.200 --> 1:12:48.120 one zero one. The website for the show richon Tech 1:12:48.360 --> 1:12:51.439 dot TV can go there, get the show notes, uh 1:12:51.479 --> 1:12:54.120 and follow me on social media. I am on Instagram 1:12:54.120 --> 1:12:58.160 at rich on Tech. You can find me there. You 1:12:58.200 --> 1:13:02.040 will find me posting, not two you often I do post, 1:13:02.479 --> 1:13:04.960 but only when it's something that's uh, you know, interesting 1:13:05.040 --> 1:13:09.679 or useful or helpful. So yeah, it's all there. Let's 1:13:09.720 --> 1:13:12.880 see who has been holding the longest. Let's go to 1:13:14.320 --> 1:13:16.240 Let's go to Don in provo. 1:13:17.560 --> 1:13:19.400 Let's see what line is that that's. 1:13:21.000 --> 1:13:25.200 Don You're on with rich that you're amazing, You're handsome. 1:13:26.000 --> 1:13:29.160 Well, thank you, I mean I'm on the radio. You 1:13:29.160 --> 1:13:29.839 can tell. 1:13:31.720 --> 1:13:34.839 I called you a long time ago about Zelta dot com, 1:13:35.200 --> 1:13:37.240 d E L d t A dot com and you, 1:13:37.439 --> 1:13:38.960 and then the last couple weeks ago you said you 1:13:39.080 --> 1:13:40.599 like original ideas, right. 1:13:41.360 --> 1:13:42.800 I love original ideas. 1:13:43.360 --> 1:13:49.400 That sparked me. I have like four thousand pages of text, 1:13:49.720 --> 1:13:56.400 you know, okay, prolific, prolific in problem and yeah, every 1:13:56.479 --> 1:14:00.439 day there's a new something, new original idea pretty much 1:14:00.479 --> 1:14:01.679 every single day, maybe even more. 1:14:02.000 --> 1:14:03.280 What's what can I help you with? 1:14:04.280 --> 1:14:08.800 Oh, I'm just gonna ask a question. I'm trying to 1:14:08.800 --> 1:14:12.360 find the best free AI for my one and a 1:14:12.360 --> 1:14:15.160 half hours of video musical that I was in Once 1:14:15.240 --> 1:14:17.160 Fun of Mattress, to clean up the scenery, to set 1:14:17.240 --> 1:14:19.559 the costumes, the music, the scene etcenta from the musical 1:14:19.560 --> 1:14:22.120 Once Fund of Mattress nineteen eighty five. With an old 1:14:22.280 --> 1:14:26.719 has an old video camera videotape file is the file 1:14:26.840 --> 1:14:27.439 is vo b. 1:14:27.800 --> 1:14:30.920 Oh vo b. That's a. That's a. That's a tricky one. 1:14:31.760 --> 1:14:33.599 Well, so you're trying, okay, you want to you want 1:14:33.600 --> 1:14:35.960 to run this through and get this cleaned up. So 1:14:36.040 --> 1:14:39.479 here's the deal. I am sure there are ways of 1:14:39.520 --> 1:14:42.840 doing this. At this point, I don't think there is 1:14:42.920 --> 1:14:46.400 a popular way to do it, nor do. I think 1:14:46.400 --> 1:14:49.360 there's a consumer version of this. So we are just 1:14:49.439 --> 1:14:52.920 at the point right now where where AI is doing 1:14:52.960 --> 1:14:57.080 a lot of stuff with photos. Obviously Google's Nano Banana 1:14:57.560 --> 1:15:00.800 and Gemini is like probably the best at that. So 1:15:00.840 --> 1:15:02.920 I think we're getting there. But I think when it 1:15:02.960 --> 1:15:05.559 comes to just taking this VOB file, which by the way, 1:15:05.560 --> 1:15:08.880 are very tricky. Those are typically from DVDs, so you'd 1:15:08.880 --> 1:15:11.160 have to convert that into a file that's you know, 1:15:11.200 --> 1:15:14.160 a regular you know, and like an MP four or something. 1:15:14.200 --> 1:15:14.920 You could do that with. 1:15:17.240 --> 1:15:20.639 What's that program, handbreak, So you can take handbreak. That's 1:15:20.680 --> 1:15:23.720 an easy conversion program, open source, put it in there, 1:15:23.760 --> 1:15:27.160 get it into a better format. But I don't think 1:15:27.200 --> 1:15:29.200 at this point, as far as I know, there's not 1:15:29.280 --> 1:15:32.000 a website I can just recommend and say, oh yeah, 1:15:32.040 --> 1:15:34.120 take this video and throw it in there and it 1:15:34.160 --> 1:15:36.439 will clean up everything on that video. Like, there's just 1:15:36.479 --> 1:15:38.080 not a place that I know that will do that. 1:15:38.520 --> 1:15:42.799 Photos no problem. We can restore photos very easily on Gemini. 1:15:42.880 --> 1:15:45.800 If you take an old picture and you pop it 1:15:45.840 --> 1:15:49.960 into Gemini and say restore this photo, it will do it. 1:15:49.960 --> 1:15:53.240 It's just incredible the results. So I think we're getting 1:15:53.320 --> 1:15:56.800 there don with the other stuff, but I don't think 1:15:56.800 --> 1:15:59.000 we're there just yet. Yes, it is someone listening and 1:15:59.000 --> 1:16:01.439 they're saying, Rich, there's a will do this, like there 1:16:01.520 --> 1:16:04.120 probably is. I don't think there's a consumer version right 1:16:04.160 --> 1:16:07.599 now that's that's very good at doing an entire video 1:16:07.720 --> 1:16:09.720 and ai ing it. I mean, if you look at 1:16:09.920 --> 1:16:12.640 Wizard of Oz, they did that at the sphere. It 1:16:12.640 --> 1:16:14.760 cost him one hundred million bucks to do that. So 1:16:14.840 --> 1:16:17.120 it's not like you can just take that video and 1:16:17.160 --> 1:16:19.439 just throw it into some program some website that you're 1:16:19.439 --> 1:16:20.920 gonna find and it's gonna do it for free and 1:16:20.960 --> 1:16:21.800 clean up every frame. 1:16:21.840 --> 1:16:23.200 It's just not possible right now. 1:16:23.720 --> 1:16:26.680 So I would I would think in the next I 1:16:26.680 --> 1:16:28.800 would say a couple of years, and I'd say a 1:16:28.800 --> 1:16:31.120 couple of years probably gonna be quicker than that. But 1:16:31.200 --> 1:16:32.639 I think we're going to see some of these apps 1:16:32.680 --> 1:16:35.439 that can probably do that. Thanks for the call, don 1:16:35.479 --> 1:16:36.280 appreciate it. 1:16:36.520 --> 1:16:40.599 Let's go to Richard in Costa Mesa. 1:16:40.680 --> 1:16:44.720 You're on with rich Back in the day, I upgraded 1:16:44.800 --> 1:16:50.040 my Windows seven laptop to Windows ten. Have been putting 1:16:50.040 --> 1:16:53.920 all the updates all the way up till today. My 1:16:54.040 --> 1:16:58.400 question is is there an advantage to downloading and installing 1:16:58.439 --> 1:17:05.679 a current Windows ten file to my laptop. Verse over 1:17:06.040 --> 1:17:07.720 you know what I have right now, which is an 1:17:07.720 --> 1:17:09.160 old Window ten file. 1:17:09.400 --> 1:17:11.599 Yeah, I'll tell you what's happening. 1:17:11.640 --> 1:17:13.680 So basically, if you use the one that's already on 1:17:13.720 --> 1:17:16.000 your computer, it's probably like are you talking, it's like 1:17:16.040 --> 1:17:19.240 stored on your computer like a partition or something. Yeah, 1:17:19.360 --> 1:17:23.800 Like it's just already there versus downloading it. So basically, 1:17:24.040 --> 1:17:26.720 the version that's on your computer is as old as 1:17:26.760 --> 1:17:29.360 that computer. So it's it's you're talking, it's, uh, you 1:17:29.360 --> 1:17:30.880 know how old is this computer? 1:17:31.600 --> 1:17:35.960 But I heard that it's eight years ago that Windows 1:17:36.000 --> 1:17:38.360 ten was available to upgrade from Windows seven. 1:17:38.520 --> 1:17:40.839 Okay, so it's you're talking eight years old. 1:17:41.080 --> 1:17:43.720 The bottom line is that, yes, you can install it 1:17:43.760 --> 1:17:45.840 from there, you're going to be spending the next you know, 1:17:45.840 --> 1:17:48.840 a couple hours doing the updates on that program. So 1:17:49.640 --> 1:17:52.320 either way, we'll get you to the same ending place, 1:17:52.400 --> 1:17:54.559 which is you know, you'll have you'll finally be updated 1:17:54.600 --> 1:17:55.240 after a while. 1:17:55.640 --> 1:17:58.439 If you no advantage, I don't think there's an advantage. 1:17:58.479 --> 1:18:00.519 I think it's easier because you don't have to you 1:18:00.560 --> 1:18:02.800 don't have to worry about downloading it, and how are 1:18:02.800 --> 1:18:04.120 you downloading it and installing it? 1:18:04.160 --> 1:18:05.000 Like you know how to do that? 1:18:05.400 --> 1:18:08.680 Well, yeah, you go to the Microsoft website, download the 1:18:08.720 --> 1:18:11.640 i ISO file to your laptop, and then install it 1:18:11.680 --> 1:18:12.080 from there. 1:18:12.680 --> 1:18:13.160 Uh. 1:18:13.320 --> 1:18:14.360 Usually it's not that easy. 1:18:14.479 --> 1:18:17.040 Usually you need to put that uh that file onto 1:18:17.080 --> 1:18:19.000 like a flash drive and then make it bootable. 1:18:19.040 --> 1:18:21.680 There's a player. Yeah, yeah, Okay, it sounds like you 1:18:21.720 --> 1:18:22.280 know what you're doing. 1:18:22.320 --> 1:18:24.559 So I would just do that personally, because that way 1:18:24.560 --> 1:18:27.679 you're getting a fresh, nice, clean install and you're getting 1:18:27.720 --> 1:18:30.040 something that is uh, you know, up to date, so 1:18:30.040 --> 1:18:31.559 you're gonna have you still have to probably do some 1:18:31.640 --> 1:18:33.000 updates on it, but I think it's going to be 1:18:33.040 --> 1:18:34.559 less than you'd have to do if you were to 1:18:34.680 --> 1:18:38.160 install this from your uh whatever's residing on your laptop. 1:18:38.200 --> 1:18:40.400 But Richard, it sounds like you know your way around. 1:18:40.479 --> 1:18:43.320 If you if you're talking rufus and i ISO files, 1:18:43.560 --> 1:18:45.439 you know what you're doing. I would say do it 1:18:45.479 --> 1:18:48.920 that way, and I think that's a much cleaner method 1:18:48.920 --> 1:18:52.400 than using the old program, which is fine, but it's 1:18:52.479 --> 1:18:54.080 it's going to be you know, dated, and you have 1:18:54.120 --> 1:18:56.000 to update it immediately. It's gonna take a while to 1:18:56.040 --> 1:18:58.880 do that. So thanks for the call. Appreciate it. Eighty 1:18:58.880 --> 1:19:01.240 to eight Rich one on one. The reviews are in 1:19:01.400 --> 1:19:04.639 for Google's Pixel ten Pro fold. I did not test 1:19:04.720 --> 1:19:06.559 this phone. I saw, I went hands on with it, 1:19:06.600 --> 1:19:08.800 but I did not test it. So I will rely 1:19:09.000 --> 1:19:12.280 on the folks that did from all these other websites 1:19:12.280 --> 1:19:15.200 that I rounded up some of their reviews. But you know, 1:19:15.360 --> 1:19:17.080 I'll be honest, I didn't really want to review it 1:19:17.120 --> 1:19:21.599 because it's not something that people are really demanding. They're 1:19:21.640 --> 1:19:23.360 just not like a lot of people are not asking 1:19:23.360 --> 1:19:26.320 me about foldables. This thing is eighteen hundred dollars. And 1:19:26.400 --> 1:19:29.160 also I think that the you know, and I'll tell 1:19:29.160 --> 1:19:30.800 you what the end result is of all this, but 1:19:30.880 --> 1:19:33.840 let me just go through the reviews here. So here's 1:19:33.880 --> 1:19:37.160 the improvements. You've got a new hinge, you've got new 1:19:37.920 --> 1:19:41.680 dust and water resistance. You've got G two built in 1:19:41.760 --> 1:19:44.120 on it, which is nice, the magnetic charging. It's got 1:19:44.120 --> 1:19:47.360 a bigger battery, so there are some improvements. The reviewers 1:19:47.400 --> 1:19:50.599 say that it is the most durable foldable yet from Google, 1:19:50.680 --> 1:19:54.000 so that's nice. The Verge buried it in sand and 1:19:54.080 --> 1:19:58.040 it did survive. Google did not make this thing any slimmer, 1:19:58.240 --> 1:20:01.680 it's still heavy, bulky, And when you compare it to 1:20:01.720 --> 1:20:04.200 something like Samsung's Galaxy Z Fold seven, which is just 1:20:04.240 --> 1:20:07.320 a marvel of engineering, it's like, hold on, there's two, 1:20:07.479 --> 1:20:10.240 Like what's at Google? You just took two phones and 1:20:10.280 --> 1:20:13.800 you literally slapped them together, whereas Samsung went back to 1:20:13.840 --> 1:20:16.400 the drawing board and engineered that Fold seven to be 1:20:16.560 --> 1:20:19.439 such an amazing device and super thin you won't even 1:20:19.479 --> 1:20:23.040 believe it. The cameras are not necessarily pro level. 1:20:23.080 --> 1:20:23.519 They're good. 1:20:23.560 --> 1:20:26.200 It's a pixel camera, so it's going to be good. 1:20:26.840 --> 1:20:29.120 But the reviewers say it's the same sensors as the 1:20:29.160 --> 1:20:32.759 base Pixel ten, not the higher end Pixel ten Pro series. 1:20:33.479 --> 1:20:37.439 Gizmoto even called them regressed compared to last year. Battery 1:20:37.479 --> 1:20:40.439 life and build quality was good, but some of the 1:20:40.479 --> 1:20:43.880 AI features I disagree with that. Some of the AI 1:20:44.000 --> 1:20:46.599 folks as folks said that the AI features like magic 1:20:46.680 --> 1:20:47.560 q are gimmicky. 1:20:47.960 --> 1:20:49.080 I don't think that's true. 1:20:49.120 --> 1:20:51.840 Magic Q is this thing where let's say someone texts 1:20:51.840 --> 1:20:53.760 you and says, he, what's that restaurant reading out on 1:20:53.800 --> 1:20:57.479 Friday night? Google using AI will look through all of 1:20:57.479 --> 1:21:00.439 your emails and your texts and your whatever stored on 1:21:00.479 --> 1:21:03.360 your phone and it will figure out that information and 1:21:03.400 --> 1:21:05.320 present it to you, and then in one click, you 1:21:05.360 --> 1:21:06.800 can just send it to your friend. So I think 1:21:06.840 --> 1:21:10.160 that's great. I've liked that on the Pixel ten series. 1:21:10.280 --> 1:21:13.640 But the ad me feature, which is the ability to 1:21:13.800 --> 1:21:16.599 take a picture and then add yourself to that picture, 1:21:16.880 --> 1:21:18.360 is very gimmicky. 1:21:17.920 --> 1:21:19.599 And it's actually very tough to use. 1:21:20.560 --> 1:21:22.840 I don't even understand why that's still on these phones, 1:21:22.840 --> 1:21:24.360 because it's just I don't think anyone's using that. 1:21:25.800 --> 1:21:26.799 Zd net says. 1:21:26.560 --> 1:21:30.759 The Pixel is better for dusty environments, but Samsung wins 1:21:30.760 --> 1:21:34.040 on basically every other thing performance than this multitasking. 1:21:34.120 --> 1:21:35.559 So the verdict across the board. 1:21:35.960 --> 1:21:38.160 It's great for durability and battery life, but the z 1:21:38.280 --> 1:21:41.559 Fold seven is still the foldable to beat. And I 1:21:41.560 --> 1:21:43.719 could have told you that without reviewing this phone, because 1:21:43.880 --> 1:21:45.639 I played with it a bit at the Google event, 1:21:45.720 --> 1:21:49.479 and while it's nice, it's not really an upgrade in 1:21:49.520 --> 1:21:53.360 a big way from the last Fold from Google. And 1:21:53.400 --> 1:21:56.200 this is the third generation. They didn't really change too much. 1:21:56.280 --> 1:21:58.679 I mean, yes, they made the dust resistance, they've added 1:21:58.680 --> 1:22:02.360 the Chi charging, the wireless charging, and the battery, but 1:22:03.160 --> 1:22:04.960 in the hinge is better, but it's really the z 1:22:05.120 --> 1:22:08.280 fold seven. They just improved every aspect of that device. 1:22:08.680 --> 1:22:11.120 But my biggest downside is that it does not have 1:22:11.160 --> 1:22:13.719 the magnetic ring on the back, which is really annoying 1:22:13.720 --> 1:22:15.840 in this day and age because you're paying so much 1:22:15.880 --> 1:22:19.040 for that phone. To not get that feature as kind 1:22:19.080 --> 1:22:22.439 of a bummer. So anyway, Pixel foll ten, you know, 1:22:23.040 --> 1:22:25.760 probably want to skip. I think unless you love the 1:22:25.760 --> 1:22:28.560 pixel lineup and you love a foldable, it's probably not 1:22:28.680 --> 1:22:30.760 the best foldable out there. But I do love the 1:22:30.760 --> 1:22:32.880 Pixel ten. I will tell you that I do love 1:22:32.920 --> 1:22:35.519 that phone. I think there's still some issues with it. 1:22:35.560 --> 1:22:38.880 There's still it's not as the performance is not as 1:22:38.920 --> 1:22:41.680 great as the iPhone, and the software is incredible. It's 1:22:41.720 --> 1:22:44.960 really a smartphone, but it's still just like not as polished. 1:22:45.040 --> 1:22:47.439 Like it's crazy to me that like this phone is 1:22:47.479 --> 1:22:49.920 still just not as polished as the iPhone, even though 1:22:49.960 --> 1:22:52.640 I think the software on the Pixel is better. But 1:22:52.760 --> 1:22:54.719 you can do more on the on the iPhone because 1:22:54.720 --> 1:22:57.559 so many more developers have tapped into what Apple is built. 1:22:57.920 --> 1:23:01.719 And that's really to me, the defining the differentiating factor 1:23:01.760 --> 1:23:04.599 between these two devices is that on the Google Phone, 1:23:04.960 --> 1:23:06.920 it does a lot of things. It's super smart, it's 1:23:06.960 --> 1:23:09.519 got all the googlely stuff, but that's sort of where 1:23:09.520 --> 1:23:12.040 it ends, Whereas on the iPhone it's like, okay, so 1:23:12.120 --> 1:23:15.160 Apple doesn't have everything you need necessarily built in, but 1:23:15.240 --> 1:23:17.519 there's anything you can think of that you want to do, 1:23:18.240 --> 1:23:20.479 a developer has thought of it and has worked it 1:23:20.560 --> 1:23:21.960 into Apple's ecosystem. 1:23:22.040 --> 1:23:24.479 So still both great phones. 1:23:24.280 --> 1:23:26.360 This year, no matter what you go with, whether it's 1:23:26.360 --> 1:23:30.280 the standard Pixel ten series or the iPhone seventeen series, 1:23:30.360 --> 1:23:33.200 really really the best phones there. Eighty eight rich one 1:23:33.240 --> 1:23:35.320 O one eight eight eight seven four to two four 1:23:35.400 --> 1:23:37.360 one zero one. Coming up this hour, we are going 1:23:37.400 --> 1:23:37.920 to talk. 1:23:37.840 --> 1:23:40.880 E sports and let's see what else do I have? 1:23:42.040 --> 1:23:44.880 Oh, I promise we'll talk about the Tesla cheaper model. 1:23:44.920 --> 1:23:47.479 Tesla's coming up as well. This is rich on Tech. 1:23:51.120 --> 1:23:54.720 Welcome back to rich on Tech. Rich Demiro here hanging 1:23:54.720 --> 1:23:57.439 out with you, talking technology. Eighty to eight rich one 1:23:57.479 --> 1:24:00.479 O one eight eight eight seven four to two one 1:24:00.600 --> 1:24:04.160 zero one. Let's go to Steven, Orange County. 1:24:04.280 --> 1:24:04.880 Steve, you're on. 1:24:04.960 --> 1:24:05.599 With Rich. 1:24:07.080 --> 1:24:09.639 Oh hright, Rich, thanks for taking my call. 1:24:10.000 --> 1:24:11.200 Absolutely, what's up? 1:24:12.680 --> 1:24:18.439 I have a two part question here, my I have 1:24:18.520 --> 1:24:25.880 a Windows uh laptop and it automatically installed co Pilot 1:24:27.160 --> 1:24:32.400 onto it. You don't want that, yeah, And my understanding 1:24:32.560 --> 1:24:40.439 is that it's uh stream shots periodically like quite often. 1:24:41.800 --> 1:24:51.640 Whatever you're yes, that's that's a feature called recall. Recall. Yeah, no, 1:24:51.880 --> 1:24:57.960 you don't want so I was running first of all, 1:24:58.320 --> 1:25:01.000 why they just put it on there without my knowledge? 1:25:01.040 --> 1:25:05.240 And then second law, how I get rid of it? Okay, 1:25:05.320 --> 1:25:09.959 so with relling on everything, I am yeah, yeah, exactly, 1:25:10.200 --> 1:25:14.160 an email and everything, and I like. 1:25:15.520 --> 1:25:16.919 Well, so recall. 1:25:17.160 --> 1:25:21.080 When it first came out was it was promoted heavily 1:25:22.040 --> 1:25:24.720 by by Microsoft, and they thought it was going to 1:25:24.760 --> 1:25:26.600 be great because what it does is it takes a 1:25:26.640 --> 1:25:31.360 screenshot of your system every couple of seconds to remember 1:25:31.520 --> 1:25:35.160 everything that you've done on your computer. Now, doesn't take 1:25:35.160 --> 1:25:37.160 a genius to figure out why that may not be 1:25:37.280 --> 1:25:39.960 the best idea in the world for a lot of reasons, right, 1:25:40.439 --> 1:25:43.519 even if you're not necessarily doing anything bad on your computer. Right, 1:25:43.920 --> 1:25:45.880 Let's just say you're checking your email. Well, think about 1:25:45.880 --> 1:25:48.760 the emails you check, Hey Rich confirming this is your 1:25:48.760 --> 1:25:51.000 social Hey Rich, here's your bank account number, Hey Rich, 1:25:51.040 --> 1:25:54.680 here's this. Now that's all fine. What if now all 1:25:54.680 --> 1:25:57.000 that data stored on my computer, all those screenshots with 1:25:57.080 --> 1:26:00.599 all that private information. What happens if a hacker gets 1:26:00.600 --> 1:26:05.400 access to that repository of all that stuff, you know, 1:26:05.760 --> 1:26:07.559 now they can go through it and see everything. 1:26:09.120 --> 1:26:10.360 That's just one scenario. 1:26:11.000 --> 1:26:13.639 Other scenarios what if someone gets access to your computer 1:26:13.720 --> 1:26:15.559 and they search They just go and search through your 1:26:15.600 --> 1:26:17.400 recall and find all kinds of stuff that you were 1:26:17.400 --> 1:26:20.479 looking at and find the you know, either private information, 1:26:20.600 --> 1:26:22.120 embarrassing information, whatever. 1:26:22.880 --> 1:26:23.760 So that's number two. 1:26:24.280 --> 1:26:28.280 So as soon as Microsoft launched this, there was no fanfare. 1:26:28.520 --> 1:26:31.960 It was like it was like a screech of a record. 1:26:32.400 --> 1:26:34.599 It was like, this is not a good thing, and 1:26:34.640 --> 1:26:37.720 so they went back to the drawing board. They ended 1:26:37.800 --> 1:26:41.960 up delaying the installation of Recall. They went back to 1:26:42.000 --> 1:26:44.880 the drawing board, figured out some more privacy situations, figured 1:26:44.920 --> 1:26:48.559 out some more privacy protections, and now it's back, and 1:26:48.600 --> 1:26:50.519 now it is I just checked it is. You're right 1:26:50.560 --> 1:26:52.160 it is pre installed because I just found it on 1:26:52.160 --> 1:26:57.240 my machine and I'm assuming when you first set it up, 1:26:57.280 --> 1:27:00.080 they ask you if you want it or not. But 1:27:00.520 --> 1:27:04.040 you can turn this feature off. So if you go 1:27:04.200 --> 1:27:09.240 into your settings on Windows Privacy and Security it's under 1:27:09.360 --> 1:27:12.840 recall and snapshots, and the main feature you want to 1:27:12.840 --> 1:27:16.280 look for is take snapshots that has turned on. I 1:27:16.360 --> 1:27:18.400 honestly did not even realize this was turned on on 1:27:18.439 --> 1:27:21.240 my computer. So I'm actually now I'm not going to 1:27:21.240 --> 1:27:22.240 turn it off because I want to go through some 1:27:22.280 --> 1:27:24.759 of these screenshots. I just want to see what's in here. 1:27:25.040 --> 1:27:27.840 That's pretty wild. So okay, I've got one hundred and 1:27:27.840 --> 1:27:31.240 fifty gigs dedicated to my screen shots and ninety days 1:27:31.280 --> 1:27:33.800 worth of stuff that is this is wild to me. 1:27:34.760 --> 1:27:36.240 So you can go through and you can turn off 1:27:36.280 --> 1:27:39.240 safe snapshots, and you can delete snapshots. You can delete 1:27:39.600 --> 1:27:43.519 all the snapshots, so you can delete all, or you 1:27:43.520 --> 1:27:46.880 can delete from They give you some nice options past hour, 1:27:48.680 --> 1:27:51.880 past twenty four hours, past seven days, past thirty days, 1:27:51.880 --> 1:27:54.040 so if you just need to delete some. And then 1:27:54.040 --> 1:27:59.200 they've got filter sensitive information snapshots were potentially sensitive infos, 1:27:59.280 --> 1:28:02.120 detected words, credit cards and more will not be saved. 1:28:02.520 --> 1:28:06.240 You can filter apps, you can filter websites, and so 1:28:06.280 --> 1:28:08.000 they have thought about a lot of these things, but 1:28:08.040 --> 1:28:11.599 the reality is for the average person, I you know, 1:28:12.280 --> 1:28:14.320 the idea is that you were surfing a website, you 1:28:14.320 --> 1:28:16.439 were looking at genes, or whatever, and you can't remember 1:28:16.479 --> 1:28:18.639 what that website was, and so you type in genes, 1:28:18.760 --> 1:28:20.240 or you type in a color, or you type in 1:28:20.280 --> 1:28:22.960 whatever description and it would be able to find that 1:28:23.320 --> 1:28:26.320 it's cool in theory, and I actually think it's kind 1:28:26.320 --> 1:28:28.200 of fun, but I get it. There's a lot of 1:28:28.320 --> 1:28:31.160 privacy aspects of this. So that's how you turn it 1:28:31.200 --> 1:28:34.479 off again. Go into your settings Privacy and Security and 1:28:34.560 --> 1:28:37.960 it's under save snapshots. You can turn that off. Why 1:28:37.960 --> 1:28:42.240 did they install it on your computer? You know, a 1:28:42.280 --> 1:28:44.880 tech company just like to do that. There is another 1:28:44.960 --> 1:28:47.639 app if you are this is for my advanced listeners. 1:28:47.800 --> 1:28:51.559 If you are advanced advanced advanced okay, there's an app 1:28:51.600 --> 1:28:55.280 called win Arrow Tweaker WI n A E r O. 1:28:56.200 --> 1:28:59.639 And this is an app that if you really want 1:28:59.680 --> 1:29:03.760 to decide how your computer works, you can do this 1:29:03.880 --> 1:29:07.360 with this app. So it is let's see, is it freeware? 1:29:07.960 --> 1:29:10.680 Looks like it's yeah, free app. So you can just 1:29:10.720 --> 1:29:14.320 tweak all the hidden secret settings that Microsoft doesn't necessarily 1:29:14.360 --> 1:29:17.599 let you adjust easily. So if you want to disable things, 1:29:17.640 --> 1:29:20.800 you want to disable copilot completely, you want to you know, 1:29:20.840 --> 1:29:23.320 whatever you want to do, this will let you do it. 1:29:23.320 --> 1:29:26.599 It really has like, I mean, every feature you can imagine. 1:29:26.640 --> 1:29:30.400 It's kind of like you're in control of your system again. 1:29:31.040 --> 1:29:34.880 So but again you have to be an advanced user 1:29:34.920 --> 1:29:36.840 for this. But I mean you could do so many things. 1:29:36.880 --> 1:29:37.280 Look at this. 1:29:37.320 --> 1:29:38.800 I mean it's just if you look at the list 1:29:38.840 --> 1:29:40.479 of things that this lets you do, it's just a 1:29:40.560 --> 1:29:44.000 laundry list. I'll link this up on my website rich 1:29:44.200 --> 1:29:46.840 on Tech dot tv. Again the name of the app 1:29:46.880 --> 1:29:49.559 is win Arrow Tweaker, and also put the instructions on 1:29:49.600 --> 1:29:53.719 how to disable recall if you so choose. A great question, Steve. 1:29:53.760 --> 1:29:56.639 Coming up next, we're going to talk e sports right 1:29:56.680 --> 1:30:02.960 here on rich on Tech. Welcome back to rich on Tech. 1:30:03.080 --> 1:30:09.479 Rich Demiro here hanging out with you, talking technology. So 1:30:09.560 --> 1:30:11.160 many things to talk about. I never get to everything 1:30:11.200 --> 1:30:12.880 I want to talk about in the show, ever, it 1:30:12.920 --> 1:30:15.200 never happens. I literally have a laundry list of things 1:30:15.240 --> 1:30:16.960 I want to get to and I just can't get 1:30:16.960 --> 1:30:19.599 to the mall. So maybe I need to plan less 1:30:19.640 --> 1:30:22.000 for the show, Like I just maybe I need to 1:30:22.040 --> 1:30:24.240 come in unprepared one day. But I don't think the 1:30:24.280 --> 1:30:26.800 show would be as good if I did that. But 1:30:26.840 --> 1:30:30.240 that's all debatable. So let's bring on Steve Arnssett. He 1:30:30.520 --> 1:30:35.880 is the co CEO of Team Liquid, this and esports organization, 1:30:36.240 --> 1:30:40.040 and we met at this UCLA. They opened up this 1:30:40.360 --> 1:30:43.479 gaming lounge at UCLA. That's where we met, and I 1:30:43.520 --> 1:30:45.879 just was fascinated by this world of like e sports 1:30:45.960 --> 1:30:48.599 and e athletes and they call them e athletes. 1:30:48.800 --> 1:30:51.080 Maybe Steve, welcome to the show. 1:30:53.160 --> 1:30:54.160 It's great to be here, Rich. 1:30:54.560 --> 1:30:57.200 So what is Team Liquid? Explain what that's all about. 1:30:58.080 --> 1:31:02.080 So, Team Liquid we're an eesport team, just like any 1:31:02.120 --> 1:31:04.720 other kind of sports team, think forty nine Ers or 1:31:04.760 --> 1:31:08.639 Golden State Warriors, but instead of throwing around a football 1:31:08.760 --> 1:31:12.720 or dribbling a basketball, we're playing video games. So we 1:31:12.760 --> 1:31:15.479 have a bunch of gamers that compete underneath the team 1:31:15.560 --> 1:31:20.520 Team Liquid, and they play in games like League of Legends, Valorant, StarCraft, 1:31:21.000 --> 1:31:23.720 and then tons of people watch them compete and play 1:31:23.760 --> 1:31:24.799 against other gamers. 1:31:25.200 --> 1:31:27.400 And that's esports. Wow. 1:31:27.560 --> 1:31:30.679 Interesting, And how many like your Team Liquid? How many 1:31:30.720 --> 1:31:33.720 other organizations are there out there in the world? And 1:31:33.800 --> 1:31:36.000 are they part of like a league like are you 1:31:36.080 --> 1:31:38.719 part of like one conference like versus another? 1:31:39.520 --> 1:31:43.320 Yeah, so there's probably about three hundred esports teams globally 1:31:43.360 --> 1:31:48.040 around the world, and each team competes in a number 1:31:48.040 --> 1:31:51.479 of different titles or games. So instead of us just 1:31:51.600 --> 1:31:55.600 playing football or just playing soccer, we're actually competing in 1:31:55.640 --> 1:31:59.160 a lot of different types of games, and we're each 1:31:59.200 --> 1:32:02.040 of those games has their own respective league, like the 1:32:02.160 --> 1:32:06.920 NFL or NBA, and then our business is run by 1:32:07.160 --> 1:32:11.880 our commercialization within each of those respective leagues, and that's 1:32:11.920 --> 1:32:14.960 why we have one hundred and sixty or so players 1:32:15.000 --> 1:32:18.200 that compete underneath Team Liquid all around the world. 1:32:18.680 --> 1:32:21.200 Now you compare yourself to sort of like these big 1:32:21.240 --> 1:32:25.519 teams out there, you've got athletes. What makes e sports 1:32:25.640 --> 1:32:28.439 similar or different from like, you know, the NFL or 1:32:28.479 --> 1:32:30.200 the NBA, yep. 1:32:30.760 --> 1:32:34.120 I mean, one thing that is similar is that we 1:32:34.400 --> 1:32:35.719 are all about the fans. 1:32:36.800 --> 1:32:39.000 We have a global fan base. 1:32:39.080 --> 1:32:41.320 This is something that is a little bit different than 1:32:41.360 --> 1:32:44.040 other traditional sports is that there are a lot of 1:32:44.120 --> 1:32:46.720 gamers out there and they're all around the world, and 1:32:46.840 --> 1:32:48.760 so that is pretty much the same. 1:32:48.880 --> 1:32:50.559 Some things that are different is. 1:32:50.520 --> 1:32:54.040 That we are more digitally native, which means that our 1:32:54.080 --> 1:32:59.280 demographics skew younger. Someone once told me, for every baseball 1:32:59.320 --> 1:33:02.479 fan that die is basically two esports fans are born. 1:33:03.000 --> 1:33:07.120 So there's a lot of gamers and there's only more 1:33:07.160 --> 1:33:10.320 gamers going into the future. As you know, computers and 1:33:10.320 --> 1:33:14.479 tablets and stuff are more ubiquitous with day to day 1:33:14.720 --> 1:33:15.680 kind of activities. 1:33:16.080 --> 1:33:17.840 Yeah, and I want to talk about that in a moment, 1:33:17.920 --> 1:33:21.839 But first, I mean this whole esports industry, Like I remember, 1:33:21.920 --> 1:33:24.120 you know, I would get pitched on it pretty hard 1:33:24.120 --> 1:33:26.240 to like cover these stories and these tournaments and all 1:33:26.280 --> 1:33:29.200 this stuff, and it was like it was big, and 1:33:29.280 --> 1:33:31.960 I still think it's big, but it's definitely gone through 1:33:32.000 --> 1:33:35.080 some changes. So was there a bubble that burst or 1:33:35.120 --> 1:33:36.240 something like? What happened? 1:33:36.280 --> 1:33:36.360 Like? 1:33:36.400 --> 1:33:36.519 What? 1:33:36.880 --> 1:33:39.679 Why do people some people have the perception that esports 1:33:39.720 --> 1:33:41.599 isn't as big as it might have been five years 1:33:41.640 --> 1:33:42.320 ago or something. 1:33:42.920 --> 1:33:43.200 Yep. 1:33:44.520 --> 1:33:47.880 So esports, just to put it in context, is the 1:33:47.920 --> 1:33:52.439 third most watched sport in the world after cricket and soccer, 1:33:53.479 --> 1:33:54.800 so a lot of people watch it. 1:33:55.120 --> 1:33:57.639 So what happened in two Yeah, it's just wild, it's 1:33:57.680 --> 1:33:58.240 mind blowing. 1:33:58.920 --> 1:34:00.719 But in two thousand and four team there was pretty 1:34:00.760 --> 1:34:04.559 much like this gold rush into esports, and that was 1:34:04.600 --> 1:34:08.800 when a lot of professional sports team owners and investors 1:34:09.280 --> 1:34:12.360 all came in and put money into teams and agencies 1:34:12.479 --> 1:34:15.840 and players and developers and the whole ecosystem, just like 1:34:16.200 --> 1:34:19.639 what would happen in like the crypto bubble or what 1:34:19.720 --> 1:34:21.559 may happen in the AI bubble, Right, a lot of 1:34:21.560 --> 1:34:26.840 capital gets deployed, and those expectations were set pretty high, 1:34:26.880 --> 1:34:29.919 and if you're familiar with the Gartner hype cycle, inflated 1:34:29.960 --> 1:34:33.600 expectations not able to deliver in the timeframe that was 1:34:33.680 --> 1:34:36.559 needed by a lot of these investors, and the bubble burst, 1:34:36.920 --> 1:34:40.600 And so that happened about two years ago, and I 1:34:40.640 --> 1:34:43.120 think that caused a little bit of this kind of. 1:34:44.960 --> 1:34:46.880 What's happening in esports? Is it real? 1:34:47.479 --> 1:34:50.280 But the thing is is that there's still more people 1:34:50.360 --> 1:34:53.240 watching esports events every year prior. 1:34:53.360 --> 1:34:55.720 So we just beat last year's records. 1:34:55.680 --> 1:34:59.200 And that just shows that the demographics are still on 1:34:59.240 --> 1:35:02.000 our side. That you know, they're just the aging of 1:35:02.040 --> 1:35:04.920 the population, more people on the internet, more people gaming. 1:35:05.360 --> 1:35:08.519 And so what has happened over the last two years 1:35:08.520 --> 1:35:10.720 is it just a lot of consolidation. There's been a 1:35:10.800 --> 1:35:13.400 number of teams that have went bankrupt or ceased to exist, 1:35:13.720 --> 1:35:17.160 you know, either their investors didn't have the right horizon 1:35:17.360 --> 1:35:20.840 on the investment or poor management. But then there's the 1:35:20.920 --> 1:35:22.680 haves and the have nots, And so a lot of 1:35:22.720 --> 1:35:25.240 the organizations that are the top of the field, are 1:35:25.280 --> 1:35:28.479 in pole position, have used this time to consolidate and 1:35:28.840 --> 1:35:30.640 buy other esports. 1:35:30.160 --> 1:35:32.400 Teams and basically become bigger. 1:35:32.439 --> 1:35:34.760 And so you saw that three hundred number that I'm 1:35:34.800 --> 1:35:38.559 talking I spoke about that's been consolidated down to probably 1:35:38.600 --> 1:35:39.040 one hundred. 1:35:39.479 --> 1:35:40.000 Oh wow. 1:35:40.800 --> 1:35:43.120 Okay, So we're talking about all these esports and like, 1:35:43.240 --> 1:35:46.040 it's great if these these athletes are you know, they're 1:35:46.240 --> 1:35:48.439 they're good at these games. What games are they playing? 1:35:48.439 --> 1:35:50.599 By the like, what's the most popular esports games? 1:35:50.960 --> 1:35:54.759 Yeah, the two most played esports games. Number one, League 1:35:54.760 --> 1:35:57.640 of Legends. It's made by Riot Games. They actually have 1:35:57.680 --> 1:36:02.760 their headquarters in Santa Monica in Los Angeles, California. And 1:36:02.840 --> 1:36:05.639 the second, which surprises a lot of people, is Mobile 1:36:05.720 --> 1:36:08.960 Legends Bang Bang, which is a mobile game that's predominantly 1:36:08.960 --> 1:36:11.560 played out of the Philippines and Indonesia. 1:36:11.680 --> 1:36:11.960 Wow. 1:36:12.080 --> 1:36:16.800 Okay, So now parents listening, parents sitting there going hold on, 1:36:16.960 --> 1:36:18.680 you know, you're talking about all these things that these 1:36:18.760 --> 1:36:20.920 kids can do, and I assume these you know, these 1:36:21.160 --> 1:36:24.479 esports personalities make a decent living doing this as well, 1:36:25.160 --> 1:36:27.920 because at the top of their game. But like, parents 1:36:27.960 --> 1:36:30.400 are already struggling with screen time, right, They're sitting there, 1:36:30.439 --> 1:36:32.519 they're trying to get their kids off Roadblocks or off 1:36:32.560 --> 1:36:36.320 Fortnite or off Minecraft, and so it's like they're like, 1:36:36.360 --> 1:36:39.840 hold on, if every parent got their kid off these screens, 1:36:40.080 --> 1:36:41.960 no would ever make it to this level. So what 1:36:42.000 --> 1:36:44.120 how do you kind of ride that line? Like, how 1:36:44.120 --> 1:36:45.800 do you know when like your kid is healthy doing 1:36:45.800 --> 1:36:48.200 stuff on you know, esports or not. 1:36:49.080 --> 1:36:50.639 Yeah, well, here's my take. 1:36:50.840 --> 1:36:54.840 You know, I think gaming is one of the best 1:36:54.920 --> 1:36:59.960 vessels for education and retaining information. Like, for example, you know, 1:37:00.160 --> 1:37:04.839 my geography is actually really good, and I in part 1:37:05.080 --> 1:37:07.280 say because I played a lot of where in the 1:37:07.320 --> 1:37:08.160 world is Carmen. 1:37:08.000 --> 1:37:10.439 San Diego by US history? 1:37:10.520 --> 1:37:12.920 You know that's putting it way back Steve, Yeah. 1:37:13.000 --> 1:37:15.200 Put the way back right. And the same thing with 1:37:15.240 --> 1:37:16.040 like Orgo Trail. 1:37:16.160 --> 1:37:18.240 There's a lot of parents that probably played that in 1:37:18.280 --> 1:37:20.559 their computer labs at school, right, And that's how you 1:37:20.720 --> 1:37:24.000 learn a lot about US history. There's something about gaming 1:37:24.200 --> 1:37:27.120 that just makes it where you can retain the information 1:37:27.200 --> 1:37:30.320 and learn the information really well. Here's the other side 1:37:30.520 --> 1:37:32.800 is that it's highly addictive. And there's a lot of 1:37:32.800 --> 1:37:35.920 different types of games out there, and most of them 1:37:36.120 --> 1:37:39.439 are not good and they aren't providing the kind of 1:37:39.800 --> 1:37:43.720 development and skill that is possible. So, for example, in 1:37:43.760 --> 1:37:45.759 a lot of these games that are like strategy games, 1:37:45.800 --> 1:37:50.320 you're thinking about critical placement. In team based games, you're 1:37:50.320 --> 1:37:53.880 communicating with other gamers, usually with a headphone, so you're 1:37:53.920 --> 1:37:59.160 learning communication, resolving, conflict, leadership ability, and team based games. 1:37:59.560 --> 1:38:02.759 And in a lot of these games, you're also piecing 1:38:02.800 --> 1:38:06.320 things together and they're very complex. And so it's just 1:38:06.400 --> 1:38:10.240 about finding the right kinds of games, which is really hard, 1:38:10.640 --> 1:38:13.040 and it's making sure that you do it in moderation. 1:38:13.640 --> 1:38:16.519 And I think those two kind of key factors come 1:38:16.560 --> 1:38:17.080 into play. 1:38:17.280 --> 1:38:18.200 And the last thing that. 1:38:18.160 --> 1:38:20.240 I'd say is that like, if you've got a kid, 1:38:20.360 --> 1:38:22.960 Let's say your kid was really interested in you know, 1:38:23.000 --> 1:38:26.240 football or baseball, you probably go in the backyard, grab 1:38:26.240 --> 1:38:29.960 a glove, throw the ball around. Right, Why aren't you 1:38:30.040 --> 1:38:32.800 doing that with your kid If they're playing Fortnite, like 1:38:32.840 --> 1:38:37.240 grab a controller, sit down with them and be interested 1:38:37.280 --> 1:38:39.080 and curious like how do I play this? 1:38:39.520 --> 1:38:41.080 And I know you're thinking, oh my god, I won't 1:38:41.120 --> 1:38:42.559 know what I'm doing and I'm gonna mess it up. 1:38:42.600 --> 1:38:43.080 That's okay. 1:38:43.320 --> 1:38:45.599 That's actually better because your kid is going to teach 1:38:45.600 --> 1:38:48.559 you this game and there's a whole learning and bonding 1:38:48.600 --> 1:38:49.760 process that happens with that. 1:38:49.960 --> 1:38:53.439 So I always encourage parents to just sit down and play. 1:38:54.400 --> 1:38:58.360 What is it realistic for your kid to become an esports? 1:38:58.360 --> 1:38:59.599 Do you call them? You said athletes? 1:38:59.680 --> 1:38:59.760 Right? 1:39:00.000 --> 1:39:00.120 Call? 1:39:00.280 --> 1:39:00.479 Yeah? 1:39:00.479 --> 1:39:00.679 Yeah? 1:39:01.320 --> 1:39:02.960 So do you Is it realistic for a kid to 1:39:03.000 --> 1:39:05.280 become that? Is that becoming like a pro athlete, you 1:39:05.320 --> 1:39:07.559 know in the NBA or whatever, like is it that 1:39:08.080 --> 1:39:09.920 or is it more realistic? And also there are other 1:39:10.320 --> 1:39:12.760 kind of like opportunities in this world. If your kid 1:39:12.760 --> 1:39:14.919 is into video games, right. 1:39:15.080 --> 1:39:19.160 I mean, I think the probability of an average kid 1:39:19.280 --> 1:39:22.760 making it to a pro team is miniscule. 1:39:23.000 --> 1:39:26.879 It's very very small. There's just a lot of gamers 1:39:26.880 --> 1:39:29.040 out there and think it's it's the same thing in 1:39:29.040 --> 1:39:31.679 like football or baseball. Right, You do these. 1:39:31.520 --> 1:39:33.880 Things because you're learning what it's like to be in 1:39:33.920 --> 1:39:37.960 a team sport, you are being coached, you are taking 1:39:38.000 --> 1:39:40.200 those skills, but you don't really have the goal of 1:39:40.320 --> 1:39:43.960 going pro. Now, maybe if your kid is playing a 1:39:43.960 --> 1:39:47.360 particular game and reaches like the top twenty of the 1:39:47.400 --> 1:39:50.679 respective in game leader board of that respective game. 1:39:51.400 --> 1:39:53.360 Your kid may actually. 1:39:53.160 --> 1:39:56.200 Be a pro gamer, but for most they're not going 1:39:56.280 --> 1:39:58.120 to make it that far, which means that you just 1:39:58.360 --> 1:40:01.599 use this like any other kind of tramural sport that 1:40:01.960 --> 1:40:06.360 you can learn life skills and collaborating with other players. 1:40:06.640 --> 1:40:09.760 And so what we're finding more and more, just like 1:40:09.840 --> 1:40:14.640 you mentioned at the UCLA campus, is at universities, colleges, 1:40:15.000 --> 1:40:19.120 high schools, even elementary schools are now investing into like 1:40:19.200 --> 1:40:24.280 building out these labs, these gaming centers where kids can 1:40:24.360 --> 1:40:28.120 learn play the right games, develop those skills. And I 1:40:28.479 --> 1:40:30.160 mean I compare that to when I was a kid, 1:40:30.200 --> 1:40:32.200 Like we didn't have access to those things. So I 1:40:32.200 --> 1:40:33.320 think it's just so cool. 1:40:34.600 --> 1:40:36.599 Yeah, it's really, I mean it's it's a different world 1:40:36.640 --> 1:40:39.080 for sure. I Mean, I you know, I played video games. 1:40:39.080 --> 1:40:40.960 I think a lot of people, you know my age 1:40:40.960 --> 1:40:43.719 have played video games. But this this is like next 1:40:43.800 --> 1:40:46.200 level stuff. Like when I've seen some of these pro gamers, 1:40:46.320 --> 1:40:48.280 especially like the way that they're doing things, I'm just like, 1:40:48.320 --> 1:40:51.439 how how are you doing that so fast? So what's 1:40:51.479 --> 1:40:53.360 next for you guys? What's next for Team liquod We 1:40:53.360 --> 1:40:54.360 got about a minute left. 1:40:54.960 --> 1:40:59.439 Yeah, you know, Team Liquid. We are the largest esports 1:40:59.439 --> 1:41:02.080 team in the world. Old We've won more prize money 1:41:02.120 --> 1:41:05.000 than another team. We have the most championships of any team. 1:41:05.160 --> 1:41:09.120 We feel the most teams and players. I want Team 1:41:09.160 --> 1:41:12.519 Liquid to be a household name around the world and 1:41:13.160 --> 1:41:15.639 it's our ball to drop or our misclick to happen. 1:41:15.800 --> 1:41:21.680 So I want to continue expanding our brand into important 1:41:21.720 --> 1:41:23.719 regions of the world where we don't have a base 1:41:23.800 --> 1:41:28.519 yet and continue to just field the best players and 1:41:29.000 --> 1:41:31.080 teams across the globe. 1:41:32.320 --> 1:41:33.519 That's the goal for TL. 1:41:33.880 --> 1:41:38.440 All right, Team Liquid, It's Team liquid dot com. Steve Arensett, 1:41:38.479 --> 1:41:39.800 thanks so much for joining me today. 1:41:40.200 --> 1:41:41.760 Thanks for having me rich, I appreciate it. 1:41:41.800 --> 1:41:43.400 All right, Coming up, we are going to open up 1:41:43.439 --> 1:41:48.040 the feedbag. It is overflowing this week. We're gonna hear 1:41:48.040 --> 1:41:50.200 what you had to say in my email this week. 1:41:50.439 --> 1:41:56.000 Coming up right here on rich on Tech. Welcome back 1:41:56.000 --> 1:41:57.840 to rich On Tech. A couple of stories to get 1:41:57.880 --> 1:42:02.679 through before we get to the feedbag. First off, Apple 1:42:02.760 --> 1:42:06.439 Vision Pro users are getting something special this basketball season, 1:42:07.320 --> 1:42:12.320 Lakers games in Apple Immersive. I guess Apple's working with 1:42:12.360 --> 1:42:18.040 Spectrum to stream these live games to Spectrum Sportsnet customers, 1:42:18.680 --> 1:42:22.120 but so cool. Maybe I'm assuming you can get them 1:42:22.200 --> 1:42:25.839 otherwise even if you're not a Spectrum customer. But anyway, 1:42:25.840 --> 1:42:28.640 the cool thing is this is something that Apple promoted 1:42:29.080 --> 1:42:30.920 back in the day when they came out the Vision Pro. 1:42:30.960 --> 1:42:32.920 They showed us like a little clip reel and it 1:42:33.000 --> 1:42:35.880 was like, you're gonna be sitting courtside at your favorite games, 1:42:36.360 --> 1:42:37.599 and now that's going to be a reality. 1:42:37.640 --> 1:42:38.360 It's really cool. 1:42:38.400 --> 1:42:40.960 The problem is nobody has one of these Apple Vision 1:42:41.000 --> 1:42:43.080 pros to be able to use this to try it out. 1:42:44.120 --> 1:42:45.400 I mean, I'll be able to try it out, but 1:42:45.439 --> 1:42:48.559 I mean it never became like a big time thing. 1:42:49.080 --> 1:42:51.920 So maybe this is the killer application. I mean, if 1:42:51.960 --> 1:42:54.160 you can sit at home and watch a game like courtside, 1:42:54.160 --> 1:42:59.000 that's pretty cool, so watch for that. This season, Tesla 1:42:59.200 --> 1:43:03.240 launched Cheaper Model Y and cheap Cheaper Model threes, but 1:43:03.439 --> 1:43:05.800 they kind of cut out a lot of stuff. So 1:43:05.840 --> 1:43:09.479 the pricing is under forty thousand for both of these, 1:43:09.920 --> 1:43:14.240 and they've got pretty solid range, but a lot less 1:43:14.360 --> 1:43:18.160 of the features, so like no autopilot, no AMFM radio, 1:43:18.280 --> 1:43:20.840 no leather seats. I don't think they had leather seats 1:43:20.840 --> 1:43:24.880 to begin with, no rear screen, no panoramic roof. It's 1:43:24.920 --> 1:43:26.880 just a lot of like they cut, like a lot 1:43:26.880 --> 1:43:29.680 of the things that make a Tesla nice. You're not 1:43:29.720 --> 1:43:31.920 getting those. But if you just want an electric car, 1:43:32.160 --> 1:43:35.120 then these new cheaper models might fit the bill. And 1:43:35.400 --> 1:43:39.000 speaking of EV's Chevy Bolt is back. They're bringing back 1:43:39.080 --> 1:43:43.479 this EV next year, reviving the Chevy Bolt because I 1:43:43.520 --> 1:43:44.960 guess customers wanted it. 1:43:45.000 --> 1:43:47.280 They canceled it back in twenty twenty three. 1:43:47.720 --> 1:43:49.840 Now it's going to be under thirty two hundred and 1:43:49.840 --> 1:43:52.960 fifty five miles of charge, and it's got an NACS 1:43:53.080 --> 1:43:54.760 charging port, which will be nice because then you can 1:43:54.840 --> 1:43:59.440 use Tesla superchargers. It's got Google built in, but no CarPlay. 1:44:00.000 --> 1:44:02.439 That's a bummer. I will tell you as I drive 1:44:02.479 --> 1:44:04.760 a car. I have my rental car Head CarPlay, my 1:44:04.840 --> 1:44:08.120 regular card does not. I could not believe how much 1:44:08.160 --> 1:44:11.760 I loved CarPlay. I loved having that and Android Auto 1:44:11.760 --> 1:44:14.519 they're just so great. And then the CrOx I'm wearing 1:44:14.520 --> 1:44:18.080 what a croc? I'm wearing crocs right now. They are 1:44:18.160 --> 1:44:20.840 Windows XP themed crocs. You got to go to my 1:44:20.880 --> 1:44:22.880 Instagram stories if you want to see the picture. At 1:44:22.920 --> 1:44:27.000 rich On Tech, they're celebrating their fiftieth anniversary with these 1:44:27.040 --> 1:44:30.920 Windows XP themed crocs. They've got the Bliss Green and 1:44:30.960 --> 1:44:34.639 Blue Sky, the wallpaper from Windows XP, and they've got 1:44:34.720 --> 1:44:39.960 six Microsoft gibbets, Charms, Clippy, the MSN Butterfly, Internet Explorer, 1:44:39.960 --> 1:44:43.040 and the Recycle Bin. And you can now buy these. 1:44:43.080 --> 1:44:44.920 They were originally just going to be a giveaway that 1:44:44.920 --> 1:44:46.880 but so many people wanted them. Now they're selling them 1:44:46.920 --> 1:44:49.599 for eighty bucks a pop. So if you want crocs 1:44:50.200 --> 1:44:53.040 and you want Microsoft, go ahead. All right, Now for 1:44:53.080 --> 1:44:56.439 the feedback. Karen from California. My husband and I enjoy 1:44:56.479 --> 1:44:58.599 watching your TV segments listening to you on the radio. 1:44:58.680 --> 1:44:58.840 Now. 1:44:58.840 --> 1:45:01.880 Your podcast keeps me company on my commute. Sorry to 1:45:01.920 --> 1:45:04.080 hear about your accident. Hope your recovery is doing well. 1:45:04.439 --> 1:45:06.920 In a recent episode, you said you preferred Google Docs. 1:45:06.920 --> 1:45:10.040 I yelled at my car radio. Microsoft Office even the 1:45:10.120 --> 1:45:13.280 free version has features Google doesn't just go to Office 1:45:13.360 --> 1:45:16.680 dot com to sign in. This includes immersive reader for 1:45:16.760 --> 1:45:21.880 read aloud and translation and dictation that even autopunctuates. All right, Karen, 1:45:22.000 --> 1:45:24.280 I'll give it another try, but I'm kind of in on 1:45:24.320 --> 1:45:24.920 the Google stuff. 1:45:24.920 --> 1:45:25.559 But I like it. 1:45:25.560 --> 1:45:27.680 It's good to have options. Office dot Com sign in 1:45:27.680 --> 1:45:31.120 for the free web version. Sean writes in TVO comment, 1:45:31.160 --> 1:45:33.600 I've got two tvOS with lifetime service. I'll have to 1:45:33.640 --> 1:45:36.280 pry them for my cold dead hands. I still use 1:45:36.320 --> 1:45:40.240 one every day to record over the AIRTV Sean, I 1:45:40.360 --> 1:45:42.519 stayed home from work. I could probably tell the story 1:45:42.520 --> 1:45:44.080 now because it's been many, many years. 1:45:44.080 --> 1:45:45.000 Twenty years. Probably. 1:45:45.280 --> 1:45:48.080 I stayed home from work to wait for my first 1:45:48.120 --> 1:45:49.200 TVO to be delivered. 1:45:49.640 --> 1:45:50.320 I set it up. 1:45:50.320 --> 1:45:52.479 It took forever because it was over phone lines back then, 1:45:52.520 --> 1:45:54.760 and I'll never forget invited all my friends over for 1:45:54.880 --> 1:45:57.439 my work, had a little party, and then the middle 1:45:57.479 --> 1:46:01.080 of Survivor, I just paused the TV, paused live television. 1:46:01.120 --> 1:46:03.400 Everyone went nut's like wait what? And I thought it 1:46:03.439 --> 1:46:05.760 was the coolest thing ever. I was a fan of 1:46:05.800 --> 1:46:09.880 TVO for so many years. Kim writes in from Tennessee 1:46:11.280 --> 1:46:14.160 she recently ran into a messaging mystery with her Samsung 1:46:14.240 --> 1:46:16.400 S twenty five vulture. Using Google Messages, one of her 1:46:16.400 --> 1:46:20.200 friends wasn't getting photos. She switched to MMS SMS and 1:46:20.240 --> 1:46:22.720 then couldn't get RCS back for that contact. Well, it 1:46:22.760 --> 1:46:25.400 turns out the issue was not her phone. After some 1:46:25.439 --> 1:46:28.919 detective work, she discovered her friends was using Samsung messages, 1:46:28.960 --> 1:46:30.840 which does not support RCS. 1:46:30.920 --> 1:46:33.479 Ah good to figure that out. 1:46:33.680 --> 1:46:35.800 So, yeah, if your friend's not getting your RCS, you're 1:46:35.840 --> 1:46:38.959 doing that stuff. Check to see if they're using Google messages. 1:46:39.800 --> 1:46:43.360 Let's see, John, I should have listened to you, Rich. 1:46:43.439 --> 1:46:46.160 I bought an iPad eleven for three nineteen. Just days 1:46:46.240 --> 1:46:48.320 later it dropped a two seventy nine. I called Amazon. 1:46:48.360 --> 1:46:49.840 They said the only way to get the lower price 1:46:49.920 --> 1:46:52.720 was to return it and reorder. After hours sitting up 1:46:52.720 --> 1:46:54.960 and charging it, and decided it was not worth the hassle. 1:46:55.400 --> 1:46:57.160 Still cheaper than the Apple Store. But next time I'll 1:46:57.160 --> 1:46:59.559 follow your advice and wait for those Prime Day deals 1:46:59.600 --> 1:47:03.439 to kick in. Joey says, you made my week with 1:47:03.520 --> 1:47:05.960 the shortcut to auto reply to texts. I've needed this 1:47:06.000 --> 1:47:09.520 for two years. Thanks Rich. Credit goes to Steven Roblez. 1:47:09.600 --> 1:47:13.720 He was my guest Beer dot FM. I set up 1:47:13.880 --> 1:47:16.639 a whole bunch of shortcuts after last week's show because 1:47:16.680 --> 1:47:20.040 I was so excited about him. Let's see here, we've 1:47:20.120 --> 1:47:25.200 got Victor in California. Hey, Rich, your newsletter has golden info. 1:47:25.240 --> 1:47:27.400 I was looking through it for Windows ten fixed options, 1:47:27.400 --> 1:47:30.200 and behold found the answer. I went to admin settings 1:47:30.240 --> 1:47:33.240 check for updates A few minutes laters, a few minutes 1:47:33.320 --> 1:47:35.240 later it appeared. Now I've got another year to save 1:47:35.360 --> 1:47:38.960 up for a new computer. I'm a happy listener and subscriber, 1:47:39.640 --> 1:47:41.880 Neil and Anaheim, Rich I love all your tech shows. 1:47:41.880 --> 1:47:44.439 You're an amazing guy helping us navigate the challenging world 1:47:44.479 --> 1:47:46.519 of home technology. I could say more, but that's really 1:47:46.800 --> 1:47:49.320 seriously just grateful you're out there helping the masses, or 1:47:49.320 --> 1:47:53.439 maybe the messes of people. Thanks rich Day in Los Angeles. 1:47:53.479 --> 1:47:54.040 Love your work. 1:47:54.120 --> 1:47:57.960 Thank you rich And Janine writes in thank you for 1:47:58.000 --> 1:48:00.320 all your great info and another terrific show. I just 1:48:00.360 --> 1:48:04.400 don't know how you keep up the energy. Well, thank you, Janine, 1:48:04.439 --> 1:48:07.080 I really appreciate that. All right, if you can believe it, 1:48:07.160 --> 1:48:08.760 that's going to do it. For this episode of the show. 1:48:08.760 --> 1:48:10.599 You can find links to everything I mentioned on my website. 1:48:10.680 --> 1:48:13.439 Go to richontech dot tv. Find me on social media. 1:48:13.479 --> 1:48:15.920 I am at rich on Tech. Next week we've got 1:48:15.920 --> 1:48:18.160 a former FBI operative. He's going to tell you how 1:48:18.200 --> 1:48:21.479 to stay safe from the biggest online threats. Thank you 1:48:21.520 --> 1:48:23.040 so much for listening. There are so many ways you 1:48:23.080 --> 1:48:25.360 can spend your time. I really do appreciate you spending 1:48:25.400 --> 1:48:27.640 it right here with me. One reminder before I go, 1:48:27.760 --> 1:48:31.040 do not drive distracted. If you're texting driving, all that 1:48:31.080 --> 1:48:33.679 stuff it can wait. Please for the safety of everyone, 1:48:33.720 --> 1:48:37.160 including you. Thanks everyone who makes this show possible. Bobo 1:48:37.240 --> 1:48:39.800 on the boards this week, Kim on the phones, me 1:48:39.920 --> 1:48:40.320 on the mic. 1:48:40.400 --> 1:48:42.400 My name is rich Demiro. I will talk to you 1:48:42.560 --> 1:48:43.080 real soon.