1 00:00:00,160 --> 00:00:03,520 Speaker 1: If you're downloading the number one app right now, watch 2 00:00:03,520 --> 00:00:07,600 Speaker 1: out for imposters. Tesla has cheaper new cars, but are 3 00:00:07,600 --> 00:00:11,000 Speaker 1: they worth it? And Chevy is bringing back an old favorite. 4 00:00:11,800 --> 00:00:14,360 Speaker 1: You'll soon be able to go courtside to watch a 5 00:00:14,520 --> 00:00:20,040 Speaker 1: major NBA team in virtual reality. Plus your tech questions answered. 6 00:00:20,440 --> 00:00:23,800 Speaker 1: What's going on? I'm Richdmiro and this is Rich on Tech. 7 00:00:24,360 --> 00:00:26,320 Speaker 1: This is the show where I talk about the tech 8 00:00:26,360 --> 00:00:28,320 Speaker 1: stuff I think you should know about. It's also the 9 00:00:28,360 --> 00:00:32,120 Speaker 1: place where I answer your questions about technology. I believe 10 00:00:32,120 --> 00:00:36,200 Speaker 1: that tech should be interesting, useful, and fun. Let's open 11 00:00:36,280 --> 00:00:40,000 Speaker 1: up those phone lines a ready, here we go Triple 12 00:00:40,000 --> 00:00:43,400 Speaker 1: eight rich one oh one. That's eight eight eight seven 13 00:00:43,560 --> 00:00:46,920 Speaker 1: four to two four one zero one. Give me a 14 00:00:46,920 --> 00:00:49,519 Speaker 1: call if you have a question about technology Triple eight 15 00:00:49,920 --> 00:00:53,920 Speaker 1: rich one oh one. Email is also open. Just go 16 00:00:54,000 --> 00:00:58,720 Speaker 1: to rich on Tech dot TV and hit contact guests. 17 00:00:58,920 --> 00:01:00,360 Speaker 2: This week, we've. 18 00:01:00,240 --> 00:01:04,800 Speaker 1: Got the founders of Trilogy Media, Ashton Bingham and Art Kulick. 19 00:01:05,240 --> 00:01:07,160 Speaker 1: They are going to tell us how to spot fraud, 20 00:01:07,319 --> 00:01:12,480 Speaker 1: fight back and protect yourselves protect yourself from today's biggest scams. 21 00:01:12,520 --> 00:01:15,559 Speaker 1: They've got a new TV show, and later in the show, 22 00:01:15,600 --> 00:01:18,920 Speaker 1: we've got Steve Arnset of Team Liquid. He's the co 23 00:01:19,040 --> 00:01:22,640 Speaker 1: CEO there. He's going to talk about esports, how it's evolving, 24 00:01:22,720 --> 00:01:26,679 Speaker 1: and why gaming is creating real career paths beyond just 25 00:01:26,760 --> 00:01:30,840 Speaker 1: the screen. Well, I hope you're having a great week. 26 00:01:30,959 --> 00:01:34,959 Speaker 1: This is the Prime Day hangover. Yes, did you make 27 00:01:35,000 --> 00:01:37,800 Speaker 1: it through Prime Day? Did you order everything that you wanted? 28 00:01:38,280 --> 00:01:41,960 Speaker 1: Hopefully everything on your list was on sale. A lot 29 00:01:42,000 --> 00:01:44,200 Speaker 1: of things that I wanted were on sale, so I 30 00:01:44,240 --> 00:01:46,479 Speaker 1: thought it was a pretty good Prime Day, although it's 31 00:01:46,520 --> 00:01:51,000 Speaker 1: a little interesting. Typically after Prime Day, Amazon comes out 32 00:01:51,040 --> 00:01:53,400 Speaker 1: with a press release and they say how great Prime 33 00:01:53,480 --> 00:01:55,880 Speaker 1: Day was, and they say about, you know, how many 34 00:01:55,920 --> 00:01:59,480 Speaker 1: items were ordered per second? It's some crazy number. And 35 00:01:59,520 --> 00:02:02,160 Speaker 1: then they talk about you know what people ordered. It's 36 00:02:02,240 --> 00:02:05,680 Speaker 1: usually some nonsense thing like they'll be like the life 37 00:02:05,680 --> 00:02:08,160 Speaker 1: straw was the top most ordered thing. It's like, wait, 38 00:02:08,200 --> 00:02:10,280 Speaker 1: what okay, a lot of people are drinking water out 39 00:02:10,280 --> 00:02:13,920 Speaker 1: of a river. I don't even understand that. Back in 40 00:02:13,960 --> 00:02:15,600 Speaker 1: the day, it was the DNA test. They used to 41 00:02:15,639 --> 00:02:17,600 Speaker 1: sell a ton of those until we all we all 42 00:02:17,600 --> 00:02:20,760 Speaker 1: know what happened with twenty three and me. I did 43 00:02:20,880 --> 00:02:23,040 Speaker 1: order a bunch of stuff, and my wife ordered a 44 00:02:23,080 --> 00:02:25,320 Speaker 1: bunch of stuff. We basically ordered everything on our list. 45 00:02:25,919 --> 00:02:29,560 Speaker 1: And here is the irony. My Prime Day order. Out 46 00:02:29,600 --> 00:02:32,600 Speaker 1: of every single box that got delivered to my house, 47 00:02:33,040 --> 00:02:36,520 Speaker 1: mine was not delivered. I got a text from Amazon 48 00:02:36,560 --> 00:02:39,720 Speaker 1: that said, sorry, your order was undeliverable. There was no 49 00:02:39,840 --> 00:02:43,440 Speaker 1: safe place to leave it. What Okay, they said they 50 00:02:43,440 --> 00:02:45,880 Speaker 1: came to my house at a certain time and they 51 00:02:45,880 --> 00:02:49,360 Speaker 1: said it was not safe. Now, okay, inside the house 52 00:02:49,400 --> 00:02:51,760 Speaker 1: all the chaos with the kids and you know us, maybe, 53 00:02:51,800 --> 00:02:54,320 Speaker 1: but outside, come on, you can leave a package on 54 00:02:54,360 --> 00:02:58,200 Speaker 1: the porch. Now we have ring cameras. No one came 55 00:02:58,240 --> 00:03:00,520 Speaker 1: to the house at the time they said we were 56 00:03:00,560 --> 00:03:03,760 Speaker 1: also home. No one came to the house. So I 57 00:03:03,800 --> 00:03:06,360 Speaker 1: don't know what was going on here with Amazon. I 58 00:03:06,440 --> 00:03:10,000 Speaker 1: have seen in the past sometimes delivery drivers, I think 59 00:03:10,000 --> 00:03:12,280 Speaker 1: if they're really slammed and they need like you know, 60 00:03:12,320 --> 00:03:14,600 Speaker 1: there's these hard deadlines like Amazon now tells you like 61 00:03:14,639 --> 00:03:17,200 Speaker 1: the window your stuff's getting delivered. If they know they 62 00:03:17,200 --> 00:03:19,480 Speaker 1: can't make that window, sometimes they will just mark a 63 00:03:19,480 --> 00:03:21,679 Speaker 1: package as like, oh sorry, I can't deliver this right now, 64 00:03:21,800 --> 00:03:23,480 Speaker 1: and they'll just come back the next morning and leave 65 00:03:23,480 --> 00:03:26,480 Speaker 1: it on your doorstep. No problem there. This was like 66 00:03:26,520 --> 00:03:28,919 Speaker 1: a whole nother thing that I've never seen before. I 67 00:03:28,960 --> 00:03:32,040 Speaker 1: don't know if someone stole the package and then said, oh, 68 00:03:32,040 --> 00:03:34,880 Speaker 1: it was on deliverable, or if the driver just literally 69 00:03:34,960 --> 00:03:36,880 Speaker 1: quit his job and was like, never mind, I'm out 70 00:03:37,120 --> 00:03:39,840 Speaker 1: too many Prime Day deliveries. But no matter what happened, 71 00:03:40,000 --> 00:03:42,080 Speaker 1: it was kind of annoying because guess what, all the 72 00:03:42,120 --> 00:03:44,320 Speaker 1: stuff that I had ordered that was on Prime Day 73 00:03:44,720 --> 00:03:46,320 Speaker 1: by the time I got this text, and it was 74 00:03:46,360 --> 00:03:49,320 Speaker 1: too late to order again, and they never tried to 75 00:03:49,320 --> 00:03:51,360 Speaker 1: redeliver it. So I ended up having to cancel the 76 00:03:51,480 --> 00:03:53,760 Speaker 1: order and I had to reorder just a couple of 77 00:03:53,800 --> 00:03:55,960 Speaker 1: things I needed. The other stuff, you know, all the 78 00:03:56,000 --> 00:03:58,240 Speaker 1: prices went up, so I didn't get again. So I 79 00:03:58,320 --> 00:04:00,280 Speaker 1: just tell you that story because I just thought, is 80 00:04:00,400 --> 00:04:03,760 Speaker 1: the one time that I put this giant order into 81 00:04:03,800 --> 00:04:05,440 Speaker 1: Amazon getting all the stuff that had been in my 82 00:04:05,520 --> 00:04:09,080 Speaker 1: saved list for so long didn't work? And I don't 83 00:04:09,080 --> 00:04:11,800 Speaker 1: even understand what the end game was here because now 84 00:04:11,800 --> 00:04:16,080 Speaker 1: my package is in like never never Land. So I 85 00:04:16,120 --> 00:04:18,560 Speaker 1: did send on an email. I usually typically send my 86 00:04:18,600 --> 00:04:21,440 Speaker 1: newsletter once a week, and I'm very hesitant to send 87 00:04:21,480 --> 00:04:23,559 Speaker 1: any more emails in next I want to spam people, 88 00:04:24,160 --> 00:04:28,080 Speaker 1: but I did send a special newsletter with the the 89 00:04:28,120 --> 00:04:30,320 Speaker 1: items that I would purchase on Prime DA. I said, 90 00:04:30,360 --> 00:04:32,120 Speaker 1: you know what, people probably want to know, what would 91 00:04:32,160 --> 00:04:34,559 Speaker 1: I buy out of all this stuff that's on sale. 92 00:04:35,200 --> 00:04:38,280 Speaker 1: And so I got the results of what people clicked 93 00:04:38,320 --> 00:04:40,400 Speaker 1: on the most in my newsletter and you're ready, here 94 00:04:40,520 --> 00:04:43,479 Speaker 1: here's what you wanted now, mind you. I find it 95 00:04:43,600 --> 00:04:48,599 Speaker 1: very interesting. Nothing on this list is over was over 96 00:04:48,800 --> 00:04:51,120 Speaker 1: thirty dollars, So that goes to show you people like 97 00:04:51,160 --> 00:04:54,520 Speaker 1: to buy things that are affordable, you know. Because I 98 00:04:54,560 --> 00:04:56,360 Speaker 1: did have a bunch of things on there. The iPad 99 00:04:56,400 --> 00:04:58,599 Speaker 1: was an outlier. It did a lot of people clicked 100 00:04:58,640 --> 00:05:03,279 Speaker 1: on the iPad five, a JBL portable bluetooth speaker, that 101 00:05:03,400 --> 00:05:05,520 Speaker 1: was the number five item that people really liked because 102 00:05:05,520 --> 00:05:08,400 Speaker 1: it's so inexpensive. I mean it really not really is 103 00:05:08,520 --> 00:05:12,120 Speaker 1: not an expensive thing. I'm trying to get my blog 104 00:05:12,160 --> 00:05:14,840 Speaker 1: post up here, so it's not an expensive thing. I 105 00:05:14,839 --> 00:05:16,520 Speaker 1: think it was on sale, and all these things have 106 00:05:16,560 --> 00:05:18,240 Speaker 1: gone up in price, by the way, so if you 107 00:05:18,279 --> 00:05:20,200 Speaker 1: did get one of these, it was great. But yeah, 108 00:05:20,240 --> 00:05:22,039 Speaker 1: the speaker is forty bucks. I think it was Prime 109 00:05:22,120 --> 00:05:24,120 Speaker 1: Day like twenty seven, so that was a great deal. 110 00:05:24,160 --> 00:05:28,560 Speaker 1: This little JBL speaker. It's awesome. Number four micro fiber 111 00:05:28,640 --> 00:05:32,080 Speaker 1: cleaning cloths. This is like the simplest thing ever. It's 112 00:05:32,080 --> 00:05:34,600 Speaker 1: like an eight pack for ten bucks. I just keep 113 00:05:34,640 --> 00:05:36,840 Speaker 1: them everywhere. I've got them in my car, I've got 114 00:05:36,920 --> 00:05:38,919 Speaker 1: them in my bag, I've got them near my computer. 115 00:05:39,200 --> 00:05:41,160 Speaker 2: My kids have them. I mean, they're just great. 116 00:05:41,200 --> 00:05:43,080 Speaker 1: It's just a simple thing that you can use to 117 00:05:43,080 --> 00:05:45,400 Speaker 1: clean your gadgets, and those are on sale. 118 00:05:45,839 --> 00:05:46,440 Speaker 2: Number three. 119 00:05:46,600 --> 00:05:50,560 Speaker 1: I love this gadget, the cord brick weighted cord holder. 120 00:05:51,320 --> 00:05:53,640 Speaker 1: I mean, how many times have you had a cord 121 00:05:53,680 --> 00:05:55,919 Speaker 1: that's on your desk? You pull your phone out or 122 00:05:55,920 --> 00:05:58,640 Speaker 1: whatever it's plugged into for charging, and the cord just 123 00:05:58,680 --> 00:06:01,240 Speaker 1: immediately slides behind the you know, like someone pulled it 124 00:06:01,279 --> 00:06:05,479 Speaker 1: from behind the desk. This little device is like ten bucks, 125 00:06:06,000 --> 00:06:08,599 Speaker 1: and it just holds the cables in place, and it 126 00:06:08,640 --> 00:06:10,320 Speaker 1: holds a bunch of them. I love this thing. I've 127 00:06:10,320 --> 00:06:12,560 Speaker 1: got it on all my desks. That I think was 128 00:06:12,600 --> 00:06:15,200 Speaker 1: twelve dollars now it's fifteen, but it was. I think 129 00:06:15,240 --> 00:06:20,120 Speaker 1: the regular price is like twenty. Number two. Let's see here. 130 00:06:20,160 --> 00:06:24,760 Speaker 1: The Balkan Portable Battery Pack is a ten thousand million 131 00:06:24,760 --> 00:06:28,400 Speaker 1: amp charger USBC. It's got the cable built in. You 132 00:06:28,600 --> 00:06:30,360 Speaker 1: have to have one of these if you don't have 133 00:06:30,480 --> 00:06:34,000 Speaker 1: a portable power bank somehow on your person. When you travel, 134 00:06:34,400 --> 00:06:37,479 Speaker 1: there's going to be a time when you are really 135 00:06:37,520 --> 00:06:39,719 Speaker 1: looking for a place to plug in your phone, and 136 00:06:39,760 --> 00:06:42,479 Speaker 1: you're probably not going to find it. So this little 137 00:06:42,480 --> 00:06:44,840 Speaker 1: portable charger I keep. I always have one of these 138 00:06:44,880 --> 00:06:47,279 Speaker 1: on me. This one is now up to forty dollars. 139 00:06:47,279 --> 00:06:49,880 Speaker 1: It was twenty seven when I talked about it, and 140 00:06:49,920 --> 00:06:52,719 Speaker 1: then finally the number one You're ready number one thing 141 00:06:52,760 --> 00:06:56,760 Speaker 1: people clicked on in my email. This magnetic smartphone ring 142 00:06:57,200 --> 00:06:59,880 Speaker 1: another thing that I always have with me because it 143 00:06:59,920 --> 00:07:02,200 Speaker 1: is I don't like having anything on the back of 144 00:07:02,240 --> 00:07:04,520 Speaker 1: my phone, and other people like the pop sockets and things. 145 00:07:04,600 --> 00:07:06,239 Speaker 2: I don't like that permanently there. 146 00:07:06,360 --> 00:07:08,880 Speaker 1: But when I'm traveling or I want to prop up 147 00:07:08,880 --> 00:07:11,320 Speaker 1: my phone just to watch videos, either on a plane 148 00:07:11,440 --> 00:07:14,320 Speaker 1: or anywhere, this is great. It's just a magnetic ring 149 00:07:14,640 --> 00:07:16,400 Speaker 1: and so you attach it to the back of your 150 00:07:16,400 --> 00:07:19,080 Speaker 1: phone with that magnetic circle that's already on the back 151 00:07:19,080 --> 00:07:21,520 Speaker 1: of your phone mag say f on Android, or you 152 00:07:21,560 --> 00:07:23,920 Speaker 1: have it built into your case and it just makes 153 00:07:23,920 --> 00:07:27,679 Speaker 1: a nice little tripod for your phone so you can kickstand. Really, 154 00:07:28,120 --> 00:07:29,440 Speaker 1: I mean, that thing is great, and I think it 155 00:07:29,480 --> 00:07:30,640 Speaker 1: was on sale for like ten bucks. 156 00:07:30,680 --> 00:07:31,280 Speaker 2: Now it's up to. 157 00:07:31,240 --> 00:07:35,440 Speaker 1: Seventeen, so I would say the prime sale was great. 158 00:07:35,480 --> 00:07:38,160 Speaker 1: I think people really did save money if you planned 159 00:07:38,200 --> 00:07:40,520 Speaker 1: a little bit. And I think that if you still 160 00:07:40,560 --> 00:07:42,240 Speaker 1: want to see that list, I'll link it up on 161 00:07:42,280 --> 00:07:46,000 Speaker 1: the show notes Rich on tech dot TV. But you know, 162 00:07:46,160 --> 00:07:48,840 Speaker 1: the prices have gone up, so if you didn't act 163 00:07:48,880 --> 00:07:52,240 Speaker 1: on it, you probably missed out. But you know, watch 164 00:07:52,320 --> 00:07:54,560 Speaker 1: these things throughout the year. All right, So we're talking 165 00:07:54,600 --> 00:07:57,440 Speaker 1: about Amazon and there is a prime settlement and I've 166 00:07:57,480 --> 00:08:00,240 Speaker 1: mentioned this prime settlement two point five billion dollars from 167 00:08:00,280 --> 00:08:00,760 Speaker 1: the FTC. 168 00:08:00,880 --> 00:08:03,720 Speaker 2: They said that Amazon made it really tough to. 169 00:08:05,560 --> 00:08:08,600 Speaker 1: Cancel Prime, which I don't know if I ever thought that, 170 00:08:08,640 --> 00:08:10,640 Speaker 1: but I never really tried to cancel Prime, So maybe 171 00:08:10,640 --> 00:08:12,600 Speaker 1: it was they had some dark patterns on the website 172 00:08:12,600 --> 00:08:15,000 Speaker 1: that would trick you and it'd be really tough to cancel. 173 00:08:15,320 --> 00:08:17,760 Speaker 1: But one point five billion of that money, I think 174 00:08:17,760 --> 00:08:19,680 Speaker 1: a billion was a fine, and then one point five 175 00:08:19,720 --> 00:08:22,080 Speaker 1: billion is a refund to consumers. So here's what you 176 00:08:22,120 --> 00:08:25,120 Speaker 1: need to know. Number One, you have to be to qualify, 177 00:08:25,320 --> 00:08:28,600 Speaker 1: you have to meet all three conditions US based Amazon 178 00:08:28,600 --> 00:08:30,520 Speaker 1: Prime customer. If you're listening to this right now, you 179 00:08:30,560 --> 00:08:35,400 Speaker 1: probably are. You signed up or tried to cancel between 180 00:08:35,520 --> 00:08:39,560 Speaker 1: June twenty nineteen and June twenty twenty five. So I 181 00:08:39,600 --> 00:08:42,400 Speaker 1: guess that disqualifies me because I've had Prime since day one, 182 00:08:42,640 --> 00:08:45,920 Speaker 1: literally day one. I will never forget signing up for Prime. 183 00:08:46,480 --> 00:08:47,920 Speaker 1: And I'm trying to remember. I think it was eighty 184 00:08:48,000 --> 00:08:50,920 Speaker 1: nine dollars when it first started, and I told my wife, 185 00:08:50,920 --> 00:08:53,880 Speaker 1: I said, you're not going to believe this. Amazon is 186 00:08:53,920 --> 00:08:59,199 Speaker 1: going to deliver us packages in two days unlimited for free, 187 00:08:59,280 --> 00:09:02,040 Speaker 1: for an entire year for ninety bucks. And she's like, 188 00:09:02,080 --> 00:09:03,760 Speaker 1: I don't believe it. You know, back in the day, 189 00:09:03,760 --> 00:09:07,880 Speaker 1: you remember you paid shipping. Things cost to ship, and 190 00:09:08,000 --> 00:09:10,480 Speaker 1: somehow Amazon figured out, like, hey, we can ship you 191 00:09:10,520 --> 00:09:13,680 Speaker 1: this stuff for this one fee. And they did a 192 00:09:13,679 --> 00:09:16,440 Speaker 1: great job. And by the way where I live, it 193 00:09:16,520 --> 00:09:18,920 Speaker 1: is now by the hour, Like they're literally saying, okay, 194 00:09:18,960 --> 00:09:21,280 Speaker 1: you're ordering this this morning at nine am, and they 195 00:09:21,280 --> 00:09:23,040 Speaker 1: give you a window we'll have it to you between 196 00:09:23,040 --> 00:09:25,160 Speaker 1: four and eight pm. I'm like, how do you do this? 197 00:09:25,200 --> 00:09:27,120 Speaker 1: What are the logistics of this? Company, except for that 198 00:09:27,160 --> 00:09:30,240 Speaker 1: one time I needed it. It didn't work. Okay, so 199 00:09:30,280 --> 00:09:33,160 Speaker 1: you tried to cancel unsuccessfully between June twenty nineteen and 200 00:09:33,200 --> 00:09:36,840 Speaker 1: twenty twenty five, and then you used fewer than three benefits, 201 00:09:36,880 --> 00:09:39,240 Speaker 1: so you didn't watch any Prime videos, you didn't listen 202 00:09:39,280 --> 00:09:42,000 Speaker 1: to Amazon Music, you didn't ship anything to your house like, 203 00:09:42,040 --> 00:09:45,720 Speaker 1: you didn't really get anything out of your membership. So automatically, 204 00:09:45,800 --> 00:09:47,760 Speaker 1: you are going to get up to fifty one dollars 205 00:09:47,760 --> 00:09:51,600 Speaker 1: back automatically by Christmas Day, which is great. I love 206 00:09:51,600 --> 00:09:54,040 Speaker 1: that they picked Christmas Day, so you don't have to 207 00:09:54,080 --> 00:09:56,160 Speaker 1: do a thing. You're just gonna get that money back. 208 00:09:56,240 --> 00:09:57,840 Speaker 1: It's going to be automatic. You don't have to fill 209 00:09:57,880 --> 00:10:01,240 Speaker 1: out any forms. Now here's why I'm telling you about this. Scammers. 210 00:10:01,800 --> 00:10:05,840 Speaker 1: They are going to exploit this, which means you're probably 211 00:10:05,840 --> 00:10:07,560 Speaker 1: going to get an email in the next couple of 212 00:10:07,559 --> 00:10:11,400 Speaker 1: weeks that says, hey, we're your friendly Amazon customer service 213 00:10:11,400 --> 00:10:13,120 Speaker 1: and we'd love to give you this refund. 214 00:10:13,360 --> 00:10:15,840 Speaker 2: Please fill out this information or click this link. 215 00:10:16,240 --> 00:10:16,400 Speaker 3: Now. 216 00:10:16,400 --> 00:10:18,400 Speaker 1: If you click that link or you fill out that information, 217 00:10:18,559 --> 00:10:20,480 Speaker 1: that's when the scam starts and they're going to try 218 00:10:20,480 --> 00:10:23,679 Speaker 1: to get either your Amazon login from you and someone's 219 00:10:23,679 --> 00:10:25,760 Speaker 1: going to buy a bunch of gift cards on your account, 220 00:10:26,040 --> 00:10:28,400 Speaker 1: or they're going to try to capture your personal information. 221 00:10:28,520 --> 00:10:29,439 Speaker 2: Do not fall for that. 222 00:10:29,920 --> 00:10:31,960 Speaker 1: If you want more information, you can go to FTC, 223 00:10:32,080 --> 00:10:34,959 Speaker 1: dot gov, slash Amazon. I tell you this because I 224 00:10:35,000 --> 00:10:38,760 Speaker 1: tell you this about every single thing we talk about. 225 00:10:39,080 --> 00:10:42,240 Speaker 1: Scammers take what we know and they twist it just 226 00:10:42,280 --> 00:10:45,439 Speaker 1: a little bit so it's believable. It's something we're familiar with, 227 00:10:45,720 --> 00:10:48,240 Speaker 1: but then they use it against us. So for instance, 228 00:10:48,559 --> 00:10:50,440 Speaker 1: how many times have you been at a checkout at 229 00:10:50,480 --> 00:10:53,080 Speaker 1: the store and you swipe your card or you tap 230 00:10:53,120 --> 00:10:55,720 Speaker 1: to pay and it says sorry, that didn't work, And 231 00:10:55,760 --> 00:10:57,719 Speaker 1: you immediately get a text on your phone that says, hey, 232 00:10:57,760 --> 00:10:59,560 Speaker 1: was that you at Target that just tried to buy 233 00:10:59,800 --> 00:11:02,520 Speaker 1: the thirty seven dollars and forty nine cents worth of stuff? 234 00:11:02,800 --> 00:11:05,640 Speaker 1: And you go, you know, press y or N and 235 00:11:05,720 --> 00:11:08,679 Speaker 1: so if you've seen that, you know that that happens 236 00:11:08,679 --> 00:11:11,320 Speaker 1: from your bank. But the scam artist send you that 237 00:11:11,400 --> 00:11:13,760 Speaker 1: same text. But of course it's like, hey, click this 238 00:11:13,800 --> 00:11:16,840 Speaker 1: link to approver deny and that's you know what they do. 239 00:11:16,880 --> 00:11:19,120 Speaker 1: They twist things to make it seem like it's something 240 00:11:19,120 --> 00:11:23,560 Speaker 1: you're familiar with, but really it's evil, nefarious, it's not good, 241 00:11:23,960 --> 00:11:26,920 Speaker 1: So don't fall for that stuff. All right, coming up 242 00:11:26,920 --> 00:11:28,679 Speaker 1: on the show, We've got a lot to talk about. 243 00:11:28,679 --> 00:11:31,760 Speaker 1: We've got your emails. Uh, We've got some calls here 244 00:11:31,840 --> 00:11:34,720 Speaker 1: going on. I've got tons in the feedback. We've got 245 00:11:34,760 --> 00:11:37,679 Speaker 1: great guests. Eight eight eight rich one oh one. If 246 00:11:37,679 --> 00:11:39,959 Speaker 1: you want to join in eight eight eight seven four 247 00:11:40,000 --> 00:11:42,880 Speaker 1: to two four to one zero one, your call's coming 248 00:11:42,960 --> 00:11:50,280 Speaker 1: up right after this. Welcome back to rich on Tech. 249 00:11:50,400 --> 00:11:53,720 Speaker 1: Rich DeMuro here hanging out with you, talking technology at 250 00:11:53,800 --> 00:11:57,360 Speaker 1: Triple eight Rich one oh one eight eight eight seven 251 00:11:57,520 --> 00:12:02,960 Speaker 1: four to two four one zero one one. You can 252 00:12:02,960 --> 00:12:05,200 Speaker 1: follow me on social media. I am at rich on 253 00:12:05,320 --> 00:12:10,199 Speaker 1: Tech on Instagram, always posting little stuff there just for fun. 254 00:12:11,400 --> 00:12:12,240 Speaker 2: Let's see here. 255 00:12:12,480 --> 00:12:14,760 Speaker 1: Let us let's go to the phone lines, I said, lettuce, 256 00:12:16,000 --> 00:12:20,600 Speaker 1: let us lettuce, tomato, pickle onion. Let us go to 257 00:12:20,640 --> 00:12:23,160 Speaker 1: the phone lines. Let's go to nas in Los Angeles, 258 00:12:23,280 --> 00:12:24,160 Speaker 1: nash around with Rich. 259 00:12:25,960 --> 00:12:28,120 Speaker 4: Good morning Ridge, Rich. 260 00:12:28,200 --> 00:12:32,040 Speaker 5: I just recently transferred my wireless service from Spectrum to 261 00:12:32,440 --> 00:12:37,199 Speaker 5: T Mobile Home, and once I connected everything to it, 262 00:12:37,840 --> 00:12:43,000 Speaker 5: for some reason, my Netflix and my Amazon Prime path 263 00:12:43,040 --> 00:12:47,760 Speaker 5: stole work. Everything else works YouTube works. Hulu doesn't work either. 264 00:12:49,600 --> 00:12:53,800 Speaker 1: Well that's not good. What define defined doesn't work? 265 00:12:55,720 --> 00:12:57,120 Speaker 6: Netflix doesn't load up at all? 266 00:12:57,320 --> 00:13:00,199 Speaker 5: Okay, you know a little circle keeps going and then 267 00:13:00,240 --> 00:13:04,319 Speaker 5: it says error. I googled that error code. It tells 268 00:13:04,400 --> 00:13:06,720 Speaker 5: me to go and clear out some stuff on my 269 00:13:06,800 --> 00:13:09,000 Speaker 5: settings on my Sony TV. 270 00:13:09,320 --> 00:13:10,000 Speaker 3: Okay, I did. 271 00:13:10,040 --> 00:13:11,160 Speaker 6: That doesn't work. 272 00:13:11,559 --> 00:13:16,520 Speaker 5: Amazon Prime actually loads up the content. For example, I 273 00:13:16,559 --> 00:13:19,400 Speaker 5: was trying to watch the game, and once you you know, 274 00:13:19,520 --> 00:13:23,240 Speaker 5: you choose the game to watch, it just keeps going 275 00:13:23,280 --> 00:13:25,560 Speaker 5: in circles, buffering, buffering, and then nothing. 276 00:13:26,080 --> 00:13:26,440 Speaker 2: Okay. 277 00:13:26,679 --> 00:13:29,079 Speaker 1: Have you done a speed test on this T mobile 278 00:13:29,120 --> 00:13:31,719 Speaker 1: five G home Internet? I'm assuming it's the wireless internet. 279 00:13:31,520 --> 00:13:34,520 Speaker 2: Right, Yes, have you done a speed test? Okay? 280 00:13:34,840 --> 00:13:38,080 Speaker 1: It sounds to me that this speed you're getting in 281 00:13:38,120 --> 00:13:39,320 Speaker 1: your home is not very good. 282 00:13:39,320 --> 00:13:41,960 Speaker 2: How do you have this set up? And why? Why 283 00:13:41,960 --> 00:13:43,600 Speaker 2: did you decide to switch the price. 284 00:13:44,840 --> 00:13:48,160 Speaker 5: No, it's just outages, constant outages in my area. 285 00:13:48,360 --> 00:13:51,080 Speaker 1: Okay, all right, well so now do you Okay, So 286 00:13:51,160 --> 00:13:52,760 Speaker 1: here's what you need to do. You got it number 287 00:13:52,800 --> 00:13:54,959 Speaker 1: one to troubleshoot this. You got to figure out if 288 00:13:54,960 --> 00:13:58,000 Speaker 1: it is the speed you're getting. So if it's what 289 00:13:58,040 --> 00:14:00,839 Speaker 1: I would do is just hook up your phone. Is 290 00:14:00,880 --> 00:14:04,280 Speaker 1: there an Ethernet port on the back of this little 291 00:14:04,320 --> 00:14:07,880 Speaker 1: router they gave you, Yes, okay, so if you can, 292 00:14:08,000 --> 00:14:10,920 Speaker 1: I would connect my computer to that router with an 293 00:14:10,960 --> 00:14:13,080 Speaker 1: Ethernet cable and I would do a speed test. You 294 00:14:13,080 --> 00:14:16,520 Speaker 1: can go to fast dot com and uh that's that 295 00:14:16,559 --> 00:14:18,640 Speaker 1: will give you the speed test. And once you do that, 296 00:14:19,000 --> 00:14:21,360 Speaker 1: let it do the speed test. And then there's like 297 00:14:21,400 --> 00:14:24,120 Speaker 1: an extra speed test you can do. So once it 298 00:14:24,200 --> 00:14:27,520 Speaker 1: finishes the primary it says show more info. You tap 299 00:14:27,680 --> 00:14:30,440 Speaker 1: that and that will give you the details about your connection, 300 00:14:30,600 --> 00:14:34,360 Speaker 1: which is your latency and also your upload speed. So 301 00:14:34,480 --> 00:14:37,680 Speaker 1: if your latency is bad or your upload, your upload's 302 00:14:37,680 --> 00:14:39,560 Speaker 1: probably not gonna be that good anyway. But basically you 303 00:14:39,600 --> 00:14:42,240 Speaker 1: want your latency to be good, so a low number there, 304 00:14:42,320 --> 00:14:45,440 Speaker 1: and you also want your speed to be good. Now, 305 00:14:45,520 --> 00:14:48,160 Speaker 1: all these services do not need a lot of speed, 306 00:14:48,520 --> 00:14:50,640 Speaker 1: like the whole point of streaming. Like the thing that 307 00:14:50,760 --> 00:14:54,480 Speaker 1: the magic that these companies invented really these content delivery 308 00:14:54,520 --> 00:14:58,680 Speaker 1: services and Netflix in particular and YouTube is how to 309 00:14:58,920 --> 00:15:02,800 Speaker 1: make streaming really good even on low speeds. That's the magic. 310 00:15:02,880 --> 00:15:05,200 Speaker 1: Back in the day, if you wanted to download one movie. 311 00:15:05,280 --> 00:15:08,080 Speaker 1: It would take you forever. Now we just stream it 312 00:15:08,120 --> 00:15:10,600 Speaker 1: because they figured out how to get those little tiny 313 00:15:10,600 --> 00:15:13,640 Speaker 1: packets separated and sent over the internet and then they 314 00:15:14,120 --> 00:15:16,760 Speaker 1: reconfigure them somehow on the back end here on your device. 315 00:15:17,760 --> 00:15:19,560 Speaker 2: So that's number one. You got to do a speed test. 316 00:15:19,560 --> 00:15:22,840 Speaker 1: If you're not getting the speed that you need, you 317 00:15:22,920 --> 00:15:26,080 Speaker 1: may have to consider moving this device to a window 318 00:15:26,320 --> 00:15:29,080 Speaker 1: or closer to somewhere in your house where you get 319 00:15:29,080 --> 00:15:29,840 Speaker 1: a better signal. 320 00:15:30,200 --> 00:15:33,560 Speaker 2: Do you have T Mobile phone? Yes, okay, so you. 321 00:15:33,600 --> 00:15:36,560 Speaker 1: Can shortcut some of this stuff. The signal that the 322 00:15:36,960 --> 00:15:38,840 Speaker 1: box pulls in is going to be better than your 323 00:15:38,880 --> 00:15:41,360 Speaker 1: phone because it has a stronger antenna. So but you 324 00:15:41,360 --> 00:15:44,120 Speaker 1: can just go with your phone and kind of go 325 00:15:44,160 --> 00:15:47,160 Speaker 1: around the exterior areas of your house, like sorry, the 326 00:15:47,160 --> 00:15:49,400 Speaker 1: interior near the windows, and see where you get the 327 00:15:49,440 --> 00:15:53,240 Speaker 1: strongest T Mobile connection. So, for instance, for me, in 328 00:15:53,320 --> 00:15:56,000 Speaker 1: the center of my home is a complete dead spot 329 00:15:56,080 --> 00:15:59,640 Speaker 1: for every provider. If I go towards the backyard, some 330 00:15:59,680 --> 00:16:02,400 Speaker 1: of the are stronger. If I go towards the front yard, 331 00:16:02,640 --> 00:16:04,440 Speaker 1: some of the other providers. And I test these things 332 00:16:04,440 --> 00:16:07,520 Speaker 1: all the time at and T T Mobile Verizon. So 333 00:16:07,640 --> 00:16:09,480 Speaker 1: go to the kind of the areas of your home, 334 00:16:09,600 --> 00:16:13,600 Speaker 1: see which which area has the strongest signal, and that's 335 00:16:13,640 --> 00:16:15,760 Speaker 1: probably where you want to place this little router that 336 00:16:15,760 --> 00:16:18,120 Speaker 1: they gave you. And then once you place that there, 337 00:16:18,200 --> 00:16:21,480 Speaker 1: do the speed test again. If you're getting anything over 338 00:16:21,640 --> 00:16:24,360 Speaker 1: like ten megabits per second, you should be fine because 339 00:16:24,400 --> 00:16:27,000 Speaker 1: these services do not need a lot of speed. Once again, 340 00:16:27,320 --> 00:16:29,080 Speaker 1: but it could be just that the signal is not 341 00:16:29,160 --> 00:16:31,720 Speaker 1: good at all, and it's not it's not powerful enough 342 00:16:31,720 --> 00:16:33,960 Speaker 1: for these apps to load up and stream. 343 00:16:34,960 --> 00:16:35,760 Speaker 2: That's number one. 344 00:16:36,280 --> 00:16:39,560 Speaker 1: If your speed is good enough, you might consider plugging 345 00:16:39,680 --> 00:16:43,200 Speaker 1: the cable directly from your TV into the router. I 346 00:16:43,240 --> 00:16:45,200 Speaker 1: know that may be tough if your TV is mounted 347 00:16:45,200 --> 00:16:48,120 Speaker 1: on the wall. Hopefully they ran an Ethernet cable behind 348 00:16:48,120 --> 00:16:50,800 Speaker 1: the wall that you could use to do that. If 349 00:16:50,840 --> 00:16:53,200 Speaker 1: none of that stuff is working and everything is fast 350 00:16:53,240 --> 00:16:55,680 Speaker 1: and it seems like it should be working, I would 351 00:16:55,720 --> 00:16:58,880 Speaker 1: see what's going on with the TV. Sounds like these 352 00:16:58,920 --> 00:17:01,680 Speaker 1: apps are built into the T so I would delete 353 00:17:01,720 --> 00:17:04,280 Speaker 1: the app, reinstall it, see if that helps. That'll clear 354 00:17:04,320 --> 00:17:06,399 Speaker 1: the cast, That'll clear all the data, and then I'll 355 00:17:06,480 --> 00:17:08,520 Speaker 1: kind of start you fresh on there. I'd also make 356 00:17:08,560 --> 00:17:10,560 Speaker 1: sure that your software is up to date on your TV, 357 00:17:10,680 --> 00:17:13,760 Speaker 1: the operating system and the firmware on that Sony TV. 358 00:17:14,560 --> 00:17:17,439 Speaker 1: Uh great question as thanks for the call today, appreciate it. 359 00:17:17,480 --> 00:17:19,840 Speaker 1: Eight eight eight rich one on one eight eight eight 360 00:17:19,920 --> 00:17:22,920 Speaker 1: seven four two four one zero one. If you're downloading 361 00:17:22,960 --> 00:17:24,720 Speaker 1: the number one app, I've got a warning for you 362 00:17:24,760 --> 00:17:31,800 Speaker 1: coming up next. Welcome back to rich on tech rich 363 00:17:31,840 --> 00:17:35,840 Speaker 1: Demiro here hanging out with you talking technology. Phone lines 364 00:17:35,880 --> 00:17:38,920 Speaker 1: open eight eight eight rich one on one eight eight 365 00:17:39,040 --> 00:17:43,360 Speaker 1: eight seven four to two four one zero one. If 366 00:17:43,359 --> 00:17:46,120 Speaker 1: you're more of an email kind of person, which I am, 367 00:17:46,560 --> 00:17:50,119 Speaker 1: I love everything in email rich on tech dot TV. 368 00:17:50,320 --> 00:17:53,280 Speaker 1: Hit contact that'll send the email right to my screen. 369 00:17:54,160 --> 00:17:56,560 Speaker 1: I like everything in email. I hate texting. I know 370 00:17:56,640 --> 00:17:59,119 Speaker 1: people love texting. I hate texting. I'll tell you why. 371 00:17:59,160 --> 00:18:01,199 Speaker 1: And I hate to use the word hey. But I 372 00:18:01,440 --> 00:18:04,200 Speaker 1: dislike texting a lot. And I'll tell you why. It's 373 00:18:04,200 --> 00:18:06,520 Speaker 1: because I just don't look at it. I never think 374 00:18:06,560 --> 00:18:10,879 Speaker 1: to look at my texts ever. What are you laughing at, Bobo? 375 00:18:11,080 --> 00:18:12,439 Speaker 2: What? What's so funny? 376 00:18:12,800 --> 00:18:14,360 Speaker 3: I hate to use the word hate. I do. 377 00:18:14,480 --> 00:18:16,520 Speaker 1: I really try in my life never to use the 378 00:18:16,520 --> 00:18:18,920 Speaker 1: word hate because I don't like hate to use the 379 00:18:19,119 --> 00:18:20,399 Speaker 1: I hate to use the word hate. I know, I 380 00:18:20,440 --> 00:18:23,560 Speaker 1: see what I did there. I know, but I just 381 00:18:23,560 --> 00:18:25,480 Speaker 1: don't like it. I don't care what you're talking about. 382 00:18:25,680 --> 00:18:27,680 Speaker 1: Hate is a very strong word, and I tell my 383 00:18:27,760 --> 00:18:32,600 Speaker 1: kids that too, so Paul Atte writes in, I'm listening 384 00:18:32,640 --> 00:18:33,000 Speaker 1: to the show. 385 00:18:33,119 --> 00:18:33,680 Speaker 2: Quick question. 386 00:18:33,720 --> 00:18:35,240 Speaker 1: If you don't have to do anything to get your 387 00:18:35,240 --> 00:18:37,200 Speaker 1: prime settlement, how do they know where to send the money? 388 00:18:38,000 --> 00:18:40,280 Speaker 1: I believe they would just use the email address that 389 00:18:40,320 --> 00:18:43,200 Speaker 1: you signed up for Prime with. That's probably what they'll do, 390 00:18:43,760 --> 00:18:47,359 Speaker 1: so that's probably where it will go. Andy writes in 391 00:18:47,520 --> 00:18:50,760 Speaker 1: from Los Angeles. Because I set up the new Nest sermonsats, 392 00:18:50,760 --> 00:18:53,240 Speaker 1: I'm assuming you replaced your older models as I did, 393 00:18:53,280 --> 00:18:55,240 Speaker 1: because the old app is going to no longer work. 394 00:18:55,560 --> 00:18:58,320 Speaker 1: That's exactly what I did. I went from the standard 395 00:18:58,359 --> 00:18:59,680 Speaker 1: Nest that I had. I think it was a first 396 00:18:59,760 --> 00:19:02,520 Speaker 1: or gen. I think it was like the first. Yeah, 397 00:19:02,560 --> 00:19:04,479 Speaker 1: had to be the first twenty eleven. That's when I 398 00:19:04,480 --> 00:19:07,920 Speaker 1: installed it and went to the new one. Because I'll 399 00:19:07,960 --> 00:19:10,480 Speaker 1: explain the second. But I have a question about Google Home, 400 00:19:10,520 --> 00:19:13,960 Speaker 1: which still shows four thermostats two as offline and I 401 00:19:14,000 --> 00:19:18,040 Speaker 1: can't delete them. It's irritating because the off offline ones 402 00:19:18,080 --> 00:19:19,879 Speaker 1: appear first, so I always have to scroll down to 403 00:19:19,920 --> 00:19:20,680 Speaker 1: see the active ones. 404 00:19:20,720 --> 00:19:22,840 Speaker 2: Do you know how to get rid of them? Yes? 405 00:19:22,880 --> 00:19:23,880 Speaker 2: I actually had to reach. 406 00:19:23,720 --> 00:19:26,760 Speaker 1: Out to Google to figure this out because I was 407 00:19:26,760 --> 00:19:29,320 Speaker 1: having the same issue. I kept going into the Google 408 00:19:29,640 --> 00:19:32,560 Speaker 1: Home app and I could not delete the thermostat. There 409 00:19:32,600 --> 00:19:35,159 Speaker 1: was no option for it. So I'd see this like thermostat, 410 00:19:35,160 --> 00:19:38,000 Speaker 1: I said offline, and I'd see the new one. Here 411 00:19:38,119 --> 00:19:40,240 Speaker 1: is the answer. If you're trying to do this, you 412 00:19:40,400 --> 00:19:43,480 Speaker 1: have to go into the Nest app. So download the 413 00:19:43,520 --> 00:19:47,560 Speaker 1: next app, log in you can remove the old thermostat there. 414 00:19:48,000 --> 00:19:50,439 Speaker 1: Google Home does not have the ability to remove it. 415 00:19:50,720 --> 00:19:53,840 Speaker 1: I still think that it seems like Google Home. You know, 416 00:19:53,840 --> 00:19:56,399 Speaker 1: they're still integrating all the Nest stuff. So just go 417 00:19:56,440 --> 00:19:58,720 Speaker 1: to the next app, delete the thermostat from there and 418 00:19:58,720 --> 00:19:59,959 Speaker 1: they will disappear from Google Home. 419 00:20:00,480 --> 00:20:01,360 Speaker 2: It works perfectly. 420 00:20:02,080 --> 00:20:03,760 Speaker 1: And by the way, if you have one of these 421 00:20:03,760 --> 00:20:07,440 Speaker 1: original Nest Learning thermostats, the first generation or the second generation, 422 00:20:08,320 --> 00:20:12,520 Speaker 1: it's no longer going to connect in the Nest app 423 00:20:12,640 --> 00:20:14,919 Speaker 1: or the Google Home app. It will still work. And 424 00:20:14,960 --> 00:20:17,359 Speaker 1: this ends on October twenty fifth, twenty twenty five, so 425 00:20:17,400 --> 00:20:20,639 Speaker 1: your time is running out. The thermostat will still function 426 00:20:20,760 --> 00:20:24,320 Speaker 1: on the wall, it will not be remote controllable, and 427 00:20:24,359 --> 00:20:26,560 Speaker 1: it's no longer going to be smart. So just remember 428 00:20:26,600 --> 00:20:28,600 Speaker 1: that if you've got one of these old Nest thermostats, 429 00:20:28,640 --> 00:20:32,000 Speaker 1: you installed it the first generation or the second generation 430 00:20:32,720 --> 00:20:34,760 Speaker 1: twenty eleven, twenty twelve they came out, so it's been 431 00:20:34,800 --> 00:20:37,520 Speaker 1: a long time. If you have one of these, you 432 00:20:37,560 --> 00:20:40,000 Speaker 1: have to you should replace it probably, And by the way, 433 00:20:40,000 --> 00:20:42,679 Speaker 1: you should have an email from Google saying that you 434 00:20:42,680 --> 00:20:46,119 Speaker 1: have a discount on the new Nest thermostat. I believe 435 00:20:46,160 --> 00:20:48,560 Speaker 1: it comes from Oh God, I put it in last 436 00:20:48,560 --> 00:20:50,800 Speaker 1: week's newsletter. I think it's Google home at Google dot 437 00:20:50,800 --> 00:20:51,200 Speaker 1: com or. 438 00:20:51,119 --> 00:20:51,720 Speaker 2: Something like that. 439 00:20:52,160 --> 00:20:55,160 Speaker 1: But just look, just search Nest Learning Thermostat fourth gen 440 00:20:55,720 --> 00:20:57,800 Speaker 1: and it typically sells for about two hundred and forty dollars. 441 00:20:57,840 --> 00:20:59,000 Speaker 1: But if you have one of the old ones, I 442 00:20:59,000 --> 00:21:01,359 Speaker 1: think you got a deal to like upgrade, like for 443 00:21:01,440 --> 00:21:07,040 Speaker 1: like one fifty. Vicky is in San Diego. Vicky, are 444 00:21:07,040 --> 00:21:11,160 Speaker 1: you there? You're on with Rich Hi? Rich Hi. 445 00:21:11,600 --> 00:21:17,680 Speaker 7: I'm having problems setting up audio connecting my Samsung TV 446 00:21:17,840 --> 00:21:20,359 Speaker 7: to my Kenwood A MS SUM receiver. 447 00:21:20,720 --> 00:21:24,640 Speaker 2: Okay, what's the problem. 448 00:21:24,840 --> 00:21:28,119 Speaker 7: Well, I'm getting I'm not getting any sound I've got 449 00:21:28,240 --> 00:21:32,639 Speaker 7: I'm using a converter, an analog to digital converter, okay, 450 00:21:32,840 --> 00:21:37,600 Speaker 7: and I've got that all hooked up correctly with the cables. 451 00:21:37,720 --> 00:21:39,600 Speaker 7: I don't know if it's a setting that I'm not 452 00:21:39,920 --> 00:21:43,200 Speaker 7: setting right. I've spent hours on the phone with Samsung. 453 00:21:43,400 --> 00:21:46,440 Speaker 1: I've been back and wait, you've spent hours on the 454 00:21:46,480 --> 00:21:48,480 Speaker 1: phone with Samsung. You expect me to know the answer 455 00:21:48,560 --> 00:21:52,120 Speaker 1: to this. If they couldn't figure it out, what makes 456 00:21:52,119 --> 00:21:56,160 Speaker 1: you think I can? Okay, So let me get this straight. 457 00:21:56,280 --> 00:21:59,440 Speaker 1: You've got the TV and you've got this receiver. Where 458 00:21:59,440 --> 00:22:01,680 Speaker 1: does that con come in? What are you converting with? 459 00:22:02,480 --> 00:22:07,920 Speaker 7: It's an old, old ken Wood AMFM receiver okay, And 460 00:22:08,119 --> 00:22:10,240 Speaker 7: I'm using the RCA red and. 461 00:22:10,280 --> 00:22:13,520 Speaker 1: White jack okay, out out from the receiver, the red 462 00:22:13,520 --> 00:22:14,560 Speaker 1: and white jacks to what. 463 00:22:16,000 --> 00:22:18,639 Speaker 7: My son to the optical. That's what I need the 464 00:22:18,920 --> 00:22:22,080 Speaker 7: analog converter for. And then I have the optical cable 465 00:22:22,119 --> 00:22:23,760 Speaker 7: from the converter into the TV. 466 00:22:24,119 --> 00:22:27,040 Speaker 1: Okay, so the optical so the little converter converts it 467 00:22:27,119 --> 00:22:31,520 Speaker 1: into an optical signal. Yeah, and it's an out. Your 468 00:22:31,520 --> 00:22:34,280 Speaker 1: shirt's an out yeah, okay? And do you have any 469 00:22:34,280 --> 00:22:35,720 Speaker 1: other options on the back of that thing. 470 00:22:37,440 --> 00:22:40,920 Speaker 7: No, just HDMI. But I can't use HDMI because the 471 00:22:40,920 --> 00:22:43,520 Speaker 7: receiver's so old, and that's what my speakers are hooked 472 00:22:43,560 --> 00:22:43,800 Speaker 7: up to. 473 00:22:44,800 --> 00:22:46,720 Speaker 1: Okay, so you've got the speakers hooked up, so you 474 00:22:46,760 --> 00:22:49,760 Speaker 1: want to do Okay, Well, here's the thing. So if 475 00:22:49,840 --> 00:22:52,280 Speaker 1: your speakers are hooked up to HG, you can't have both. 476 00:22:52,359 --> 00:22:55,280 Speaker 1: You can't have optical and HDMI at the same time. 477 00:22:56,520 --> 00:23:00,520 Speaker 1: That's the problem with your TV, oh have You can 478 00:23:00,560 --> 00:23:02,840 Speaker 1: only have one input at a time, or one output 479 00:23:02,960 --> 00:23:07,520 Speaker 1: rather well sorry, one input. So you're doing You're you're 480 00:23:07,520 --> 00:23:10,520 Speaker 1: going optical out of this little converter into the TV. 481 00:23:12,600 --> 00:23:15,639 Speaker 7: I'm going from the optical cable on the back of 482 00:23:15,680 --> 00:23:19,760 Speaker 7: the TV to the optical box, right, and then the 483 00:23:19,880 --> 00:23:23,240 Speaker 7: optical box has the red and white cables that go 484 00:23:23,400 --> 00:23:25,560 Speaker 7: from the optical box into the receiver. 485 00:23:26,119 --> 00:23:29,439 Speaker 1: Okay, so if you are going optical into the TV, 486 00:23:31,880 --> 00:23:34,520 Speaker 1: that would be the input. See that's interesting. Are you 487 00:23:34,560 --> 00:23:37,320 Speaker 1: sure this the TV? The optical is the input for 488 00:23:37,400 --> 00:23:38,760 Speaker 1: the TV. You've got that set up? 489 00:23:39,240 --> 00:23:41,920 Speaker 7: Yes, because I can see it. I've got two choices. 490 00:23:42,000 --> 00:23:44,400 Speaker 7: I can use the TV speaker, it can use optical, 491 00:23:44,480 --> 00:23:45,680 Speaker 7: So I keep changing the seting. 492 00:23:45,680 --> 00:23:46,639 Speaker 2: Okay, optical. 493 00:23:47,280 --> 00:23:51,000 Speaker 1: Optical typically means out because that's usually you're connecting that 494 00:23:51,040 --> 00:23:53,000 Speaker 1: to a sound bar. Are you sure it says optical in? 495 00:23:57,600 --> 00:24:02,000 Speaker 7: Well, I mean on the convert itself. There's two choices. 496 00:24:02,040 --> 00:24:05,080 Speaker 1: I can use co X so optical or right they 497 00:24:05,119 --> 00:24:07,360 Speaker 1: can Okay, So here's what I think is happening. I 498 00:24:07,400 --> 00:24:11,520 Speaker 1: think that your TV is the optical is an out, 499 00:24:11,640 --> 00:24:14,280 Speaker 1: and that's where you would connect it to a third 500 00:24:14,320 --> 00:24:17,480 Speaker 1: party like receiver or soundbar using like my TV, I 501 00:24:17,520 --> 00:24:20,800 Speaker 1: haven't connected to my soundbar using the optical out. So 502 00:24:21,359 --> 00:24:23,560 Speaker 1: you would have to ensure that this TV has an 503 00:24:23,600 --> 00:24:28,320 Speaker 1: optical in, which means you're using that to connect to 504 00:24:28,359 --> 00:24:31,880 Speaker 1: your TV with that optical in sound input. I don't 505 00:24:31,920 --> 00:24:34,879 Speaker 1: know if that's the case, if your TV can handle that. 506 00:24:35,080 --> 00:24:39,520 Speaker 1: Your TV doesn't have on the back, doesn't have any 507 00:24:39,520 --> 00:24:41,080 Speaker 1: other way to connect. So you're trying to get the 508 00:24:41,440 --> 00:24:44,359 Speaker 1: sound from this receiver to the TV. Is that what's happening? 509 00:24:44,600 --> 00:24:47,439 Speaker 7: You're trying to get that I'm trying to get my 510 00:24:47,560 --> 00:24:49,399 Speaker 7: TV to play on my speakers. 511 00:24:50,359 --> 00:24:53,000 Speaker 2: Oh okay, okay, so I'm confused. 512 00:24:53,440 --> 00:24:57,000 Speaker 1: So the receiver, you're going from the TV to this 513 00:24:57,040 --> 00:24:58,600 Speaker 1: little box then to the receiver. 514 00:24:59,160 --> 00:25:02,080 Speaker 2: Yes, yeah, okay, so it is. Okay, so it's the out. 515 00:25:02,119 --> 00:25:03,960 Speaker 1: I thought you were trying to get your your radio, 516 00:25:04,080 --> 00:25:07,520 Speaker 1: your AMFM tuner into the TV and then out. Okay, 517 00:25:08,119 --> 00:25:12,280 Speaker 1: So your speakers are connected to the HDMI on your TV. 518 00:25:12,960 --> 00:25:15,880 Speaker 7: No, no, no, my speakers are connected to the receiver. 519 00:25:16,119 --> 00:25:16,879 Speaker 2: Okay, got it? 520 00:25:16,920 --> 00:25:19,920 Speaker 7: Three old old think all like thirty years ago. 521 00:25:20,920 --> 00:25:23,320 Speaker 1: Okay, all right, So here here's what I think you 522 00:25:23,359 --> 00:25:25,560 Speaker 1: need to do. I think that you you got to 523 00:25:25,600 --> 00:25:29,880 Speaker 1: go from the TV to this little box and that 524 00:25:29,880 --> 00:25:32,480 Speaker 1: that little that that signal is coming out through the 525 00:25:32,560 --> 00:25:35,240 Speaker 1: optical into that box, and that box should take that 526 00:25:35,280 --> 00:25:39,480 Speaker 1: optical and then send it into your receiver. The thing 527 00:25:39,520 --> 00:25:41,840 Speaker 1: you need to make sure is that your TV says 528 00:25:41,960 --> 00:25:45,120 Speaker 1: optical out in the sound settings. You cannot use two 529 00:25:45,119 --> 00:25:47,640 Speaker 1: different settings for the for the audio out on this TV. 530 00:25:49,640 --> 00:25:50,280 Speaker 8: Yeah it does. 531 00:25:50,480 --> 00:25:53,200 Speaker 7: It says optical out okay. And I can even see 532 00:25:53,240 --> 00:25:56,439 Speaker 7: the bars, like the sound bars moving on the optical setting. 533 00:25:56,880 --> 00:25:58,520 Speaker 7: But there's just no found. 534 00:25:58,240 --> 00:26:00,399 Speaker 1: Okay, So the sound is not making it. So the 535 00:26:00,400 --> 00:26:02,440 Speaker 1: sound is going out through the optical cable and it's 536 00:26:02,480 --> 00:26:04,040 Speaker 1: making it that little converter box. 537 00:26:04,080 --> 00:26:06,080 Speaker 2: Are you sure this converter box works? 538 00:26:06,640 --> 00:26:07,399 Speaker 8: I just bought it. 539 00:26:07,720 --> 00:26:08,800 Speaker 7: This is my second one. 540 00:26:09,040 --> 00:26:12,439 Speaker 1: Okay, that's the thing I think might be the problem. 541 00:26:12,480 --> 00:26:14,480 Speaker 1: And then you're sure. You're going from the converter box 542 00:26:14,520 --> 00:26:17,040 Speaker 1: and it's sending a signal out through those cables into 543 00:26:17,040 --> 00:26:17,520 Speaker 1: the receiver. 544 00:26:17,640 --> 00:26:19,639 Speaker 2: Is that right the light screen? 545 00:26:19,840 --> 00:26:23,560 Speaker 7: So I mean, there's not much to the converter box. 546 00:26:23,600 --> 00:26:24,960 Speaker 7: But yeah, I would say pretty sure. 547 00:26:25,080 --> 00:26:28,600 Speaker 1: Okay, yeah, cool, Yeah, I'm looking at these little converter boxes. 548 00:26:28,640 --> 00:26:32,439 Speaker 1: It's got yeah av okay, so HDMI it's got okay, 549 00:26:32,520 --> 00:26:33,800 Speaker 1: a lot of different things, and you're. 550 00:26:33,680 --> 00:26:36,400 Speaker 2: Powered the Insignia it's the Insignia one. 551 00:26:37,240 --> 00:26:40,840 Speaker 1: Okay, it's I'm it's really tough to figure this out 552 00:26:40,840 --> 00:26:43,960 Speaker 1: without seeing what's happening here, without seeing the actual cables. 553 00:26:43,960 --> 00:26:47,359 Speaker 1: But I think the as long as you're going out 554 00:26:47,400 --> 00:26:50,680 Speaker 1: from the TV, like the audio output is set as 555 00:26:50,720 --> 00:26:53,320 Speaker 1: that optical and you're going into that box and that 556 00:26:53,359 --> 00:26:56,119 Speaker 1: box is sending the signal to your receiver, it should 557 00:26:56,119 --> 00:26:58,480 Speaker 1: work as long as that receiver can tune into those 558 00:26:58,720 --> 00:27:02,280 Speaker 1: RCAA you know, inputs that you're putting it on and 559 00:27:02,320 --> 00:27:04,680 Speaker 1: then it's going out to the speaker, so it should work. 560 00:27:04,720 --> 00:27:05,159 Speaker 2: In theory. 561 00:27:05,240 --> 00:27:10,200 Speaker 1: What I would recommend is trying a different connection. Maybe 562 00:27:10,480 --> 00:27:16,600 Speaker 1: ordering a box that does HDMI out to h like 563 00:27:16,840 --> 00:27:19,000 Speaker 1: HDMI to RCA, if you can do that, and then 564 00:27:19,000 --> 00:27:21,440 Speaker 1: you can use the HDMI connector on your TV. They 565 00:27:21,440 --> 00:27:25,240 Speaker 1: have something called Arc Hdmi RC and that would probably 566 00:27:25,280 --> 00:27:28,199 Speaker 1: be a more an easier way to one of the 567 00:27:28,600 --> 00:27:29,800 Speaker 1: look on your back of your TV. 568 00:27:30,040 --> 00:27:32,040 Speaker 2: If one of the HDMI. 569 00:27:33,640 --> 00:27:37,040 Speaker 1: Ports is labeled ARC, that means you can connect a 570 00:27:37,359 --> 00:27:40,240 Speaker 1: converter to that HDMI and do the sound of output 571 00:27:40,359 --> 00:27:44,920 Speaker 1: that way, and I think that that would probably work better. Okay, 572 00:27:45,240 --> 00:27:46,480 Speaker 1: so I know it's a little bit of a pain, 573 00:27:46,520 --> 00:27:48,200 Speaker 1: but you know, you're trying to troubleshoot here, and it's 574 00:27:48,240 --> 00:27:50,879 Speaker 1: really tricky without seeing it and without me testing it. 575 00:27:51,280 --> 00:27:52,240 Speaker 2: But you can just order. 576 00:27:52,400 --> 00:27:54,760 Speaker 1: You know, one of these things is fifteen bucks. It's 577 00:27:54,800 --> 00:27:58,439 Speaker 1: worth ordering it, trying that and seeing if it works. 578 00:27:58,480 --> 00:28:00,000 Speaker 1: And you got to make sure that you're this little 579 00:28:00,119 --> 00:28:02,720 Speaker 1: box you got the conversion is the right way, Like 580 00:28:02,800 --> 00:28:07,160 Speaker 1: make sure it's going from optical to the av port. 581 00:28:07,200 --> 00:28:09,399 Speaker 1: And I'm looking at this one that I'm seeing right here, 582 00:28:09,920 --> 00:28:14,120 Speaker 1: and it looks like it's going from RCA. It looks 583 00:28:14,160 --> 00:28:17,040 Speaker 1: like it's converting the other way. The input is the RCA, 584 00:28:17,160 --> 00:28:19,199 Speaker 1: the output is the optical So I would just make 585 00:28:19,240 --> 00:28:21,280 Speaker 1: sure that your system is set up properly and that 586 00:28:21,359 --> 00:28:24,800 Speaker 1: this little box is actually is converting things the right way. 587 00:28:26,320 --> 00:28:28,359 Speaker 2: Did it ever work? Did this set up ever work? 588 00:28:29,080 --> 00:28:29,320 Speaker 9: Yes? 589 00:28:29,720 --> 00:28:32,600 Speaker 7: It See I moved. I moved, and I had it 590 00:28:32,640 --> 00:28:35,480 Speaker 7: set up before, and ever since I've moved, I can't 591 00:28:35,520 --> 00:28:36,440 Speaker 7: get it set up right. 592 00:28:36,520 --> 00:28:38,320 Speaker 1: Okay, Well, if you had it set up before, then 593 00:28:38,320 --> 00:28:40,160 Speaker 1: everything I'm saying about this not being the right box 594 00:28:40,440 --> 00:28:44,080 Speaker 1: is move because it's just a matter of the connections. 595 00:28:44,480 --> 00:28:47,080 Speaker 1: So what I would do is restart your TV, make 596 00:28:47,120 --> 00:28:50,080 Speaker 1: sure the optical out is selected, make sure everything is 597 00:28:50,120 --> 00:28:53,280 Speaker 1: connected to the proper inputs and outputs. Check to labels 598 00:28:53,320 --> 00:28:55,520 Speaker 1: again it should work, and make sure that your system 599 00:28:55,560 --> 00:28:58,360 Speaker 1: is running on that right, that right input when you 600 00:28:58,640 --> 00:29:02,560 Speaker 1: go to the RCA cables complicated question, Vicky, I'm sorry 601 00:29:02,640 --> 00:29:05,280 Speaker 1: that's happening to you. I have faith in you, though 602 00:29:06,040 --> 00:29:08,320 Speaker 1: I don't have faith in myself because if Samsung couldn't 603 00:29:08,320 --> 00:29:08,640 Speaker 1: figure it. 604 00:29:08,600 --> 00:29:11,640 Speaker 2: Out, I mean yeah. 605 00:29:10,720 --> 00:29:13,280 Speaker 1: Eight eight eight rich one o one eight eight eight 606 00:29:13,400 --> 00:29:16,240 Speaker 1: seven four to two four one zero one coming up. 607 00:29:16,840 --> 00:29:19,840 Speaker 1: I'll tell you about Sora if you're thinking of downloading it. 608 00:29:19,880 --> 00:29:23,280 Speaker 1: There is a warning today about Sora that's coming up 609 00:29:23,400 --> 00:29:23,800 Speaker 1: right here. 610 00:29:23,840 --> 00:29:24,760 Speaker 2: I'm rich on Tech. 611 00:29:28,480 --> 00:29:30,840 Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging 612 00:29:30,840 --> 00:29:34,560 Speaker 1: out with you, talking technology triple eight Rich one oh 613 00:29:34,560 --> 00:29:38,080 Speaker 1: one eight eight eight seven four to two four one 614 00:29:38,160 --> 00:29:42,600 Speaker 1: zero one. The website rich on Tech dot tv. There 615 00:29:42,640 --> 00:29:45,840 Speaker 1: you can find the show notes. I take very good notes, uh. 616 00:29:45,880 --> 00:29:48,040 Speaker 1: And there you can also subscribe to my free newsletter 617 00:29:48,080 --> 00:29:51,239 Speaker 1: packed with helpful tips, tricks, and the latest tech I 618 00:29:51,280 --> 00:29:53,480 Speaker 1: think you should know about. Just go to rich on 619 00:29:53,520 --> 00:29:56,720 Speaker 1: tech dot tv. It's all right there. All right, let's 620 00:29:56,960 --> 00:30:00,680 Speaker 1: get to the gadget of the week. I love this thing. 621 00:30:00,720 --> 00:30:05,600 Speaker 1: It's super cool, the HP film scan five touch screen 622 00:30:05,720 --> 00:30:09,040 Speaker 1: film scanner. Now, if you listen to the show very closely, 623 00:30:09,160 --> 00:30:12,040 Speaker 1: you'll notice one of my guests last week mention this 624 00:30:12,760 --> 00:30:16,120 Speaker 1: and I happen to have it in my place, you know, 625 00:30:16,160 --> 00:30:19,200 Speaker 1: in my lab for testing, and so I pulled it out, 626 00:30:19,200 --> 00:30:20,400 Speaker 1: and I was like, all right, now's the time to 627 00:30:20,440 --> 00:30:22,720 Speaker 1: test because she said she likes it. Let me try 628 00:30:22,720 --> 00:30:25,560 Speaker 1: this thing out. And sure enough, I couldn't believe it. 629 00:30:25,560 --> 00:30:27,720 Speaker 1: But I did find some negatives around my house. I 630 00:30:27,760 --> 00:30:29,600 Speaker 1: was gonna ask like my in laws to see if 631 00:30:29,640 --> 00:30:32,000 Speaker 1: they had some but I couldn't believe the first place 632 00:30:32,040 --> 00:30:35,200 Speaker 1: I looked, the first box I checked, I found negatives. 633 00:30:35,720 --> 00:30:37,280 Speaker 2: Old school, Remember, you. 634 00:30:37,360 --> 00:30:40,080 Speaker 1: Used to get your pictures back in an envelope and 635 00:30:40,120 --> 00:30:42,400 Speaker 1: it came with the pictures in the back and the 636 00:30:42,400 --> 00:30:45,000 Speaker 1: negatives in the front. And my mom always was like, 637 00:30:45,040 --> 00:30:48,440 Speaker 1: don't touch the negatives, you'll ruin them. And think about this, 638 00:30:48,960 --> 00:30:51,640 Speaker 1: When you took pictures back in the day, you had 639 00:30:51,680 --> 00:30:54,800 Speaker 1: to wait to see what was on that role at 640 00:30:54,840 --> 00:30:56,920 Speaker 1: the end. How wild is that now to think about 641 00:30:56,920 --> 00:30:58,680 Speaker 1: that now, I'm not kidding. 642 00:30:58,680 --> 00:30:59,560 Speaker 2: I was at dinner the other night. 643 00:30:59,600 --> 00:31:02,480 Speaker 1: I watched these teenagers take about seven hundred and fifty 644 00:31:02,480 --> 00:31:05,800 Speaker 1: selfies before they picked the right one they were gonna post. Now, 645 00:31:06,160 --> 00:31:08,160 Speaker 1: it's so different than it was back in the day. 646 00:31:08,160 --> 00:31:10,240 Speaker 1: You'd take a bunch of pictures, half of that role 647 00:31:10,480 --> 00:31:13,680 Speaker 1: what was it, twenty four pictures on a roll, maybe 648 00:31:13,680 --> 00:31:16,400 Speaker 1: some more. Half of them would just be garbage. They 649 00:31:16,400 --> 00:31:18,600 Speaker 1: were literally just throwaways, and you'd be like, oh, I 650 00:31:18,640 --> 00:31:21,040 Speaker 1: thought that was a better picture anyway. So this thing 651 00:31:21,080 --> 00:31:22,600 Speaker 1: is great because all you have to do is take 652 00:31:22,600 --> 00:31:26,920 Speaker 1: the slide. You don't even need a computer, and it 653 00:31:26,960 --> 00:31:29,120 Speaker 1: has a nice five inch screen on it. You put 654 00:31:29,120 --> 00:31:31,240 Speaker 1: the slide into a little tray and it takes slides 655 00:31:31,320 --> 00:31:33,800 Speaker 1: or negatives. You put it into the side, it shows 656 00:31:33,920 --> 00:31:36,000 Speaker 1: up on the screen and then you just press the 657 00:31:36,040 --> 00:31:39,160 Speaker 1: capture button. It works with thirty five millimeter film one 658 00:31:39,240 --> 00:31:42,440 Speaker 1: ten and one twenty six. You can view it, you 659 00:31:42,480 --> 00:31:44,600 Speaker 1: can crop it, you can fine tune things. But you 660 00:31:44,600 --> 00:31:47,240 Speaker 1: can do all that in your computer anyway later. But 661 00:31:47,360 --> 00:31:49,600 Speaker 1: the coolest thing about this is that it's a touchscreen, 662 00:31:49,640 --> 00:31:51,800 Speaker 1: so it's really easy to use compared to all the 663 00:31:51,800 --> 00:31:54,959 Speaker 1: other ones on Amazon that are much more you know, 664 00:31:55,240 --> 00:31:57,560 Speaker 1: button based, and you're sitting there tapping all these buttons. 665 00:31:57,560 --> 00:32:00,640 Speaker 1: So you pop a memory card into the back, you 666 00:32:00,720 --> 00:32:03,040 Speaker 1: press that capture button. It puts the file right onto 667 00:32:03,080 --> 00:32:05,520 Speaker 1: that memory card. Then you can put that memory card 668 00:32:05,520 --> 00:32:07,680 Speaker 1: on your computer, or you can put it on your phone. 669 00:32:07,720 --> 00:32:09,440 Speaker 1: If you have an Android or iPhone, you can just 670 00:32:09,480 --> 00:32:11,720 Speaker 1: plug that right into the bottom of your phone using 671 00:32:11,720 --> 00:32:12,680 Speaker 1: a memory card reader. 672 00:32:12,680 --> 00:32:13,120 Speaker 2: I did this. 673 00:32:13,240 --> 00:32:15,880 Speaker 1: You can see my video where I test this out 674 00:32:15,920 --> 00:32:19,360 Speaker 1: on Instagram at rich On Tech and it's just super cool. 675 00:32:20,120 --> 00:32:21,440 Speaker 1: And I found an old picture of me and my 676 00:32:21,480 --> 00:32:23,680 Speaker 1: wife in Cabo. Can you believe that we were at 677 00:32:23,720 --> 00:32:28,239 Speaker 1: the world's smallest bar anyway, So you put this stuff in, 678 00:32:28,720 --> 00:32:31,280 Speaker 1: you archive it and it's just a great way to 679 00:32:31,320 --> 00:32:34,840 Speaker 1: digitize your pictures. It's two hundred and thirty dollars on Amazon. 680 00:32:35,240 --> 00:32:37,360 Speaker 1: I will admit it was a little cheaper during Prime Day, 681 00:32:37,440 --> 00:32:39,400 Speaker 1: so if you got it during Prime Day, you did well. 682 00:32:40,040 --> 00:32:41,880 Speaker 1: But watch for this over the holidays. It's not something 683 00:32:41,920 --> 00:32:43,920 Speaker 1: you need to buy right now, but just watch for 684 00:32:44,000 --> 00:32:46,600 Speaker 1: a good price drop over the holidays because we know 685 00:32:46,640 --> 00:32:48,640 Speaker 1: it went cheaper, so you know it's going to drop 686 00:32:48,680 --> 00:32:51,520 Speaker 1: at some point again. Anyway, it's called the HP film 687 00:32:51,520 --> 00:32:55,239 Speaker 1: Scan five inch touchscreen at film Scanner. That is this 688 00:32:55,320 --> 00:32:59,320 Speaker 1: week's Gadget of the Week. This segment sponsored by Shopback. 689 00:33:00,080 --> 00:33:02,960 Speaker 1: So I told you about my Amazon Prime Day shopping. Yes, 690 00:33:03,040 --> 00:33:05,480 Speaker 1: I did shop on Amazon Prime Day. Okay, so maybe 691 00:33:05,520 --> 00:33:08,600 Speaker 1: I didn't get everything that I needed, but I did 692 00:33:08,640 --> 00:33:11,920 Speaker 1: do that and a lot of the stuff did arrive. 693 00:33:12,120 --> 00:33:14,080 Speaker 2: And what did I use shop back? 694 00:33:14,320 --> 00:33:16,400 Speaker 1: You know why because you get cash back on the 695 00:33:16,400 --> 00:33:19,520 Speaker 1: stuff you're already buying. So before you shop, all you 696 00:33:19,600 --> 00:33:21,760 Speaker 1: have to do is activate shop Back. You'll either pop 697 00:33:21,840 --> 00:33:23,880 Speaker 1: up on your web browser or you can use the 698 00:33:23,920 --> 00:33:26,800 Speaker 1: mobile app if you have that. It's got a browser 699 00:33:26,800 --> 00:33:29,600 Speaker 1: extension which makes life a lot easier. After check out, 700 00:33:29,680 --> 00:33:31,640 Speaker 1: you'll get an email showing you how much you spent 701 00:33:31,720 --> 00:33:33,560 Speaker 1: and how much cash back you're going to earn, so 702 00:33:33,760 --> 00:33:36,840 Speaker 1: it figures things out pretty quickly. The money that you 703 00:33:36,880 --> 00:33:40,080 Speaker 1: collect on shotback goes right into your PayPal account, so 704 00:33:40,160 --> 00:33:41,560 Speaker 1: you don't have to get points, you don't have to 705 00:33:41,560 --> 00:33:44,280 Speaker 1: get gift cards, just actual cash that you can withdraw. 706 00:33:44,360 --> 00:33:47,240 Speaker 1: And I've transferred this money into my bank account. It's 707 00:33:47,320 --> 00:33:50,360 Speaker 1: pretty easy. The other thing about Shotback that I like 708 00:33:50,440 --> 00:33:53,720 Speaker 1: is it stacks with coupons and retailer deals, so you 709 00:33:53,720 --> 00:33:57,880 Speaker 1: can save up to three times more than other cash 710 00:33:57,920 --> 00:33:58,760 Speaker 1: back apps. 711 00:33:58,440 --> 00:34:02,080 Speaker 2: Which is really neat retailers. 712 00:34:02,080 --> 00:34:03,680 Speaker 1: If you go up going to the website right now, 713 00:34:03,720 --> 00:34:06,440 Speaker 1: the retailers like a Who's Who's list of all kinds 714 00:34:06,480 --> 00:34:09,840 Speaker 1: of stuff, Macy, Sketchers, Old Navy, Amazon's on there, and 715 00:34:09,960 --> 00:34:13,399 Speaker 1: right now it's their Shopbacks Lightning Deal days running through 716 00:34:13,440 --> 00:34:16,320 Speaker 1: October twelfth, so you can get up to fifteen percent 717 00:34:16,440 --> 00:34:19,760 Speaker 1: cash back at popular stores and on Amazon of course, 718 00:34:19,800 --> 00:34:23,000 Speaker 1: you can get up to five dollars cash back on 719 00:34:23,040 --> 00:34:26,440 Speaker 1: your order, so that's really cool, capped at one per customer. 720 00:34:26,520 --> 00:34:28,040 Speaker 1: And by the way, pro tip, if you sign up 721 00:34:28,040 --> 00:34:30,840 Speaker 1: for this go to the quests page. That's where you 722 00:34:30,840 --> 00:34:34,400 Speaker 1: can earn bonus cash back just for completing certain purchases. 723 00:34:34,680 --> 00:34:38,280 Speaker 1: So join shopback for free today at shopback dot com. 724 00:34:38,280 --> 00:34:43,600 Speaker 1: That's shop back dot com, shopback dot com. Download the 725 00:34:43,640 --> 00:34:46,920 Speaker 1: app or the browser extension. Amazon rates are available for 726 00:34:47,000 --> 00:34:52,840 Speaker 1: a limited time only. All right, If you are downloading Sora, 727 00:34:53,200 --> 00:34:55,840 Speaker 1: you've heard of Sora, right. This is the app that 728 00:34:55,920 --> 00:34:59,200 Speaker 1: lets you make videos AI generated videos. It is invite only. 729 00:34:59,560 --> 00:35:03,120 Speaker 1: Be care There are dozens of fake Sora and Sora 730 00:35:03,200 --> 00:35:05,600 Speaker 1: two apps on the app store, and I know that 731 00:35:05,640 --> 00:35:08,000 Speaker 1: people are downloading these because people have been emailing me 732 00:35:08,080 --> 00:35:10,560 Speaker 1: asking me for my invite code. I give it to 733 00:35:10,600 --> 00:35:13,520 Speaker 1: them and they say, oh, Rich, that didn't work. Nope, 734 00:35:13,520 --> 00:35:16,440 Speaker 1: you're probably using it in a bogus app. So be 735 00:35:16,560 --> 00:35:19,040 Speaker 1: careful when you download this app. Make sure you get 736 00:35:19,080 --> 00:35:23,239 Speaker 1: the actual app that is called Sora two. And you 737 00:35:23,280 --> 00:35:26,600 Speaker 1: should know that it's Sora, the actual app. Let me 738 00:35:26,640 --> 00:35:28,839 Speaker 1: get I'm going to the actual app store right now. 739 00:35:29,840 --> 00:35:32,719 Speaker 1: It should say underneath it Sora by open Ai, a 740 00:35:32,800 --> 00:35:34,279 Speaker 1: new video app by open Ai. 741 00:35:34,520 --> 00:35:35,040 Speaker 2: Open Ai. 742 00:35:35,440 --> 00:35:38,400 Speaker 1: It's the number one video right now in photo and video. 743 00:35:38,440 --> 00:35:40,200 Speaker 1: It might be the number one video on the app 744 00:35:40,239 --> 00:35:43,520 Speaker 1: Store at this point because it's it's been trending. They 745 00:35:43,600 --> 00:35:47,160 Speaker 1: had over a million downloads in just five days, which 746 00:35:47,200 --> 00:35:49,799 Speaker 1: is more than Chatchy BT got when it came out. 747 00:35:50,960 --> 00:35:55,000 Speaker 1: So just be careful. Do not just download any Sora app. 748 00:35:55,080 --> 00:35:58,279 Speaker 1: Make sure the developer name is open AI eight to 749 00:35:58,360 --> 00:36:00,680 Speaker 1: a rich one oh one eight to eight seven four 750 00:36:00,760 --> 00:36:03,480 Speaker 1: two four one zero one. We'll take your calls. Coming 751 00:36:03,600 --> 00:36:10,399 Speaker 1: up right after the break. Welcome back to rich on Tech. 752 00:36:10,520 --> 00:36:14,480 Speaker 1: Rich Demurou here hanging out with you, talking technology Triple 753 00:36:14,520 --> 00:36:17,080 Speaker 1: eight rich one oh one eight eight eight seven four 754 00:36:17,160 --> 00:36:20,719 Speaker 1: to two four one zero one. Got a lot going 755 00:36:20,760 --> 00:36:24,560 Speaker 1: on this hour. We've got some great guests. We're gonna 756 00:36:24,600 --> 00:36:28,560 Speaker 1: have Ashton Bingham and Art Koulik, founders of Trilogy Media, 757 00:36:29,120 --> 00:36:32,080 Speaker 1: and they have a new show called Scam to Getting Even. 758 00:36:32,840 --> 00:36:35,000 Speaker 1: They're gonna talk about how to spot fraud, fight back, 759 00:36:35,040 --> 00:36:38,200 Speaker 1: and protect yourself from these scams that are happening every day. 760 00:36:38,400 --> 00:36:41,479 Speaker 1: You would not believe how many. Well actually you probably 761 00:36:41,480 --> 00:36:43,719 Speaker 1: would believe it because you see them every day. It's 762 00:36:43,760 --> 00:36:46,279 Speaker 1: just unbelievable, and people fall for him, they really do. 763 00:36:47,280 --> 00:36:49,960 Speaker 1: If you go there's the Better Business Bureau actually has 764 00:36:50,000 --> 00:36:54,160 Speaker 1: a great website. Called Scam Tracker. So if you just 765 00:36:54,200 --> 00:36:57,160 Speaker 1: want to browse through scams that are happening, you can. 766 00:36:57,200 --> 00:36:59,600 Speaker 1: You can just literally go there and just look up, 767 00:36:59,760 --> 00:37:02,040 Speaker 1: look up a scam, and you'll see all these scams 768 00:37:02,040 --> 00:37:08,000 Speaker 1: that these people online purchase bulk Jersey Supply website. I 769 00:37:08,120 --> 00:37:10,400 Speaker 1: ordered a shirt from this company, and after repeated attempts 770 00:37:10,400 --> 00:37:13,920 Speaker 1: to reach them, they after a month, they said it 771 00:37:13,920 --> 00:37:16,440 Speaker 1: would take longer and longer. Then they sent an email 772 00:37:16,520 --> 00:37:18,920 Speaker 1: to all customers with their personal information saying we know 773 00:37:18,960 --> 00:37:25,000 Speaker 1: you're waiting, YadA YadA, YadA, and anyway, they lost fifty 774 00:37:25,040 --> 00:37:25,600 Speaker 1: eight dollars. 775 00:37:26,120 --> 00:37:27,640 Speaker 2: You can just go and they go on and on 776 00:37:27,680 --> 00:37:28,000 Speaker 2: and on. 777 00:37:28,719 --> 00:37:32,839 Speaker 1: We got lots of replies about Vicky's question with the 778 00:37:32,880 --> 00:37:36,680 Speaker 1: receiver and the TV Ron in California says if Vicki's 779 00:37:36,680 --> 00:37:39,240 Speaker 1: system was working before, she should double check every button 780 00:37:39,239 --> 00:37:42,120 Speaker 1: and setting on her receiver, especially the tape monitor switch. 781 00:37:42,440 --> 00:37:45,840 Speaker 1: If that's pressed in, she won't hear any sound. Randy 782 00:37:45,880 --> 00:37:49,799 Speaker 1: writes in make sure all the cables are correct from 783 00:37:49,840 --> 00:37:52,640 Speaker 1: the TV to the converter box and from the converter 784 00:37:52,760 --> 00:37:55,680 Speaker 1: to the receiver. Then confirm the receiver is set to 785 00:37:55,719 --> 00:37:59,360 Speaker 1: the right input source to hear the TV audio and 786 00:37:59,400 --> 00:38:02,320 Speaker 1: then JP says, ask Vicky what she plugged the RCA 787 00:38:02,480 --> 00:38:05,920 Speaker 1: JAX into on her receiver. On some older models, the 788 00:38:06,000 --> 00:38:08,480 Speaker 1: monitor function has to be turned on or the audio 789 00:38:08,520 --> 00:38:12,480 Speaker 1: signal won't reach the amplifier. So there you go a 790 00:38:12,560 --> 00:38:17,319 Speaker 1: couple of suggestions there. Let's go to Lisa eighty eight 791 00:38:17,400 --> 00:38:19,680 Speaker 1: rich one oh one eighty eight seven four to two 792 00:38:19,760 --> 00:38:23,000 Speaker 1: four one zero one. Lisa is in Los Angeles. You're 793 00:38:23,040 --> 00:38:25,719 Speaker 1: on with Rich Hi Rich hiight. 794 00:38:25,800 --> 00:38:27,759 Speaker 9: Good to talk to you. Fabulous show. 795 00:38:27,960 --> 00:38:28,319 Speaker 2: Thank you. 796 00:38:29,760 --> 00:38:30,880 Speaker 9: I also get the newsletter. 797 00:38:31,360 --> 00:38:34,480 Speaker 1: Oh I love that double bonus. Where's my bell? Double 798 00:38:34,560 --> 00:38:35,839 Speaker 1: double double bonus? 799 00:38:36,120 --> 00:38:40,560 Speaker 9: Okay. So I have an HP laptop that's like five 800 00:38:40,680 --> 00:38:45,160 Speaker 9: years old. Okay, it's Windows ten okay, and it would 801 00:38:45,160 --> 00:38:48,800 Speaker 9: not allow me to upgrade to Windows eleven. Okay, So 802 00:38:49,680 --> 00:38:51,960 Speaker 9: much to my Chagarin. I go out and I decide 803 00:38:52,000 --> 00:38:53,840 Speaker 9: I'm going to buy a Mac laptop. 804 00:38:54,000 --> 00:38:54,879 Speaker 2: Okay, good choice. 805 00:38:55,360 --> 00:38:59,239 Speaker 9: Two or three days later, Microsoft comes out and says, oh, 806 00:38:59,400 --> 00:39:03,000 Speaker 9: we're gonna support ten for the next year. You just 807 00:39:03,080 --> 00:39:06,239 Speaker 9: have to do ABCD, go down the list and do 808 00:39:06,280 --> 00:39:08,120 Speaker 9: all that stuff. So I thought, well, okay, I'm going 809 00:39:08,200 --> 00:39:11,239 Speaker 9: to do it. I did it. They said you're now supported. 810 00:39:11,400 --> 00:39:13,520 Speaker 9: Do you know how secure that is? 811 00:39:14,360 --> 00:39:16,680 Speaker 1: It's as secure as it can be. You got one 812 00:39:16,680 --> 00:39:19,160 Speaker 1: more year. But now here's the thing. Are you in 813 00:39:19,200 --> 00:39:20,760 Speaker 1: your return period for the laptop? 814 00:39:21,400 --> 00:39:21,680 Speaker 9: Yeah? 815 00:39:21,760 --> 00:39:25,120 Speaker 1: Okay, then just return it, return it and just stay 816 00:39:25,120 --> 00:39:26,640 Speaker 1: with this for a year, if you know. 817 00:39:26,719 --> 00:39:30,279 Speaker 9: But the next year, yeah, I'm gonna want it. I mean, 818 00:39:30,360 --> 00:39:31,160 Speaker 9: I got to decide. 819 00:39:31,239 --> 00:39:33,120 Speaker 1: You got to decide. I mean, did you buy it 820 00:39:33,120 --> 00:39:35,520 Speaker 1: from the Apple Store or somewhere else? Okay, you only 821 00:39:35,520 --> 00:39:38,080 Speaker 1: have fourteen days and they do not charge a restocking 822 00:39:38,120 --> 00:39:41,600 Speaker 1: fee as far as I know on the laptops, So 823 00:39:41,719 --> 00:39:43,799 Speaker 1: I mean you're in a good place if are you 824 00:39:43,880 --> 00:39:44,520 Speaker 1: good with the Mac? 825 00:39:44,640 --> 00:39:44,680 Speaker 8: Like? 826 00:39:44,760 --> 00:39:46,359 Speaker 1: I mean, look, don't get it. Don't get me wrong, 827 00:39:46,600 --> 00:39:48,920 Speaker 1: I love the Mac too. Like I'm I'm just saying, 828 00:39:49,480 --> 00:39:51,279 Speaker 1: I guess it really comes down to the money. Do 829 00:39:51,320 --> 00:39:52,960 Speaker 1: you care about spending the money on the laptop? 830 00:39:53,120 --> 00:39:55,839 Speaker 9: Und I had put the money aside for the Mac 831 00:39:55,920 --> 00:39:57,240 Speaker 9: because I knew this was coming. 832 00:39:57,360 --> 00:40:00,120 Speaker 2: Oh look at you, I love you. What what a 833 00:40:00,239 --> 00:40:01,160 Speaker 2: great planner. 834 00:40:02,239 --> 00:40:02,720 Speaker 8: I try. 835 00:40:03,480 --> 00:40:06,359 Speaker 9: I try till Microsoft pops up and says, oh, you'll 836 00:40:06,320 --> 00:40:06,920 Speaker 9: have one more year. 837 00:40:07,080 --> 00:40:09,080 Speaker 1: You just spend one thousand bucks and now you don't have. 838 00:40:09,040 --> 00:40:13,480 Speaker 9: To thank you, So I just kept to figure it out. 839 00:40:13,480 --> 00:40:15,840 Speaker 9: But I'm I'm loving the Mac and. 840 00:40:15,800 --> 00:40:19,000 Speaker 2: Demaca is great. What'd you get the small one? 841 00:40:19,120 --> 00:40:23,680 Speaker 9: The thirteenth I got the fifteen in fifteen inch MacBook 842 00:40:23,719 --> 00:40:26,280 Speaker 9: air Yees, yeah, I mean, great laptop. 843 00:40:26,440 --> 00:40:28,359 Speaker 1: And you know it's going to serve you for a 844 00:40:28,400 --> 00:40:31,680 Speaker 1: good probably eight to ten years, I think on that side. 845 00:40:31,719 --> 00:40:33,160 Speaker 9: Oh that's good to hear they tell me. 846 00:40:33,600 --> 00:40:36,239 Speaker 1: But well, I mean they they the software might be 847 00:40:36,280 --> 00:40:38,719 Speaker 1: supported for a certain amount of time, but Apple, you 848 00:40:38,719 --> 00:40:41,480 Speaker 1: know the thing will work for much longer. But you know, 849 00:40:41,560 --> 00:40:43,560 Speaker 1: here's the deal. So what you're talking about with the 850 00:40:43,680 --> 00:40:45,879 Speaker 1: with the Windows end of life, that's going to end 851 00:40:46,640 --> 00:40:49,799 Speaker 1: on the fourteenth of October. So after that, if you're 852 00:40:49,840 --> 00:40:53,560 Speaker 1: not updated with this extended security updates, your computer could 853 00:40:53,600 --> 00:40:56,279 Speaker 1: be vulnerable. Now, once you do those updates, like you said, 854 00:40:56,320 --> 00:41:00,680 Speaker 1: you opted in, your computer will get security updates for 855 00:41:00,719 --> 00:41:04,239 Speaker 1: the next year until October twenty twenty six. So what 856 00:41:04,280 --> 00:41:07,479 Speaker 1: I've advised people to do is definitely hop on either 857 00:41:07,640 --> 00:41:10,279 Speaker 1: upgrade your computer Windows eleven if it lets you do 858 00:41:10,360 --> 00:41:13,359 Speaker 1: the extended security software updates. If you can't do that, 859 00:41:14,280 --> 00:41:15,960 Speaker 1: and then you have a year to plan for a 860 00:41:16,000 --> 00:41:18,239 Speaker 1: new computer. Now, in your case, you already went out 861 00:41:18,239 --> 00:41:20,319 Speaker 1: and bought the new computer. You've already got it. You 862 00:41:20,440 --> 00:41:22,360 Speaker 1: just have to decide do you want to wait until 863 00:41:22,400 --> 00:41:24,920 Speaker 1: next year to rebuy this computer or do you just 864 00:41:24,960 --> 00:41:27,880 Speaker 1: want to cut your losses now and just you know, recycle. 865 00:41:27,400 --> 00:41:28,320 Speaker 3: The Windows machine. 866 00:41:28,400 --> 00:41:29,760 Speaker 2: So, but you have an option. 867 00:41:29,840 --> 00:41:33,160 Speaker 1: You You've got your time to decide this, and there 868 00:41:33,239 --> 00:41:35,359 Speaker 1: is no right decision here. Obviously the Mac is going 869 00:41:35,400 --> 00:41:37,600 Speaker 1: to be nice and fast and smooth and up to date. 870 00:41:37,640 --> 00:41:39,680 Speaker 9: In mind, No I noticed the difference. 871 00:41:40,560 --> 00:41:41,719 Speaker 2: So maybe that's the answer you. 872 00:41:41,800 --> 00:41:44,600 Speaker 1: If you're already liking what you're using and you've already 873 00:41:44,600 --> 00:41:47,200 Speaker 1: spent the money, you know, maybe just stick with it. 874 00:41:47,560 --> 00:41:50,720 Speaker 9: My husband might get the HP for the next year. 875 00:41:50,880 --> 00:41:55,400 Speaker 2: There you go, now you're talking give him the old one? Ouch? 876 00:41:55,520 --> 00:41:57,920 Speaker 9: All right, Rich, thank you so much. I appreciate it, 877 00:41:57,960 --> 00:41:58,480 Speaker 9: all right. 878 00:41:58,320 --> 00:42:00,640 Speaker 1: Lisa, enjoy no matter what, no matter what. You can't 879 00:42:00,640 --> 00:42:02,160 Speaker 1: make a wrong decision there. I mean, if you're using 880 00:42:02,200 --> 00:42:04,040 Speaker 1: a brand new Mac, you're gonna love it. And if 881 00:42:04,040 --> 00:42:07,320 Speaker 1: you're using the HP for the next year, it's familiar. 882 00:42:07,640 --> 00:42:09,799 Speaker 1: It's gonna run a lot slower, but at least you're 883 00:42:09,800 --> 00:42:13,440 Speaker 1: protected from yea, all that stuff. So yeah, if you're 884 00:42:13,480 --> 00:42:16,600 Speaker 1: looking to uh, if you've got a Windows ten computer, 885 00:42:16,680 --> 00:42:19,040 Speaker 1: the way you know you have Windows ten. Okay, go 886 00:42:19,120 --> 00:42:21,760 Speaker 1: to your little computer. Go to your Windows computer. Press 887 00:42:21,840 --> 00:42:24,840 Speaker 1: the Windows key on your keyboard. If you press that 888 00:42:24,960 --> 00:42:27,520 Speaker 1: key and your menu pops up in the middle of 889 00:42:27,560 --> 00:42:30,279 Speaker 1: your computer, you're good. You're on Windows eleven. No need 890 00:42:30,320 --> 00:42:32,320 Speaker 1: to think about anything. If it shows up on the 891 00:42:32,400 --> 00:42:35,479 Speaker 1: left hand side, left corner of your screen, that menu 892 00:42:35,520 --> 00:42:37,799 Speaker 1: pops up there when you press the Windows key, that 893 00:42:37,840 --> 00:42:40,640 Speaker 1: means you're running Windows ten. Now, before you email me 894 00:42:40,680 --> 00:42:43,440 Speaker 1: and you say Rich, you can change where the menu 895 00:42:43,480 --> 00:42:44,800 Speaker 1: pops up on Windows eleven. 896 00:42:44,840 --> 00:42:46,040 Speaker 2: It can go to the left. I know. 897 00:42:46,600 --> 00:42:49,040 Speaker 1: But most people that I'm talking about right now that 898 00:42:49,120 --> 00:42:51,600 Speaker 1: are trying to figure out they're running Windows ten or eleven, 899 00:42:52,120 --> 00:42:53,920 Speaker 1: they don't. They don't know how to do that, so 900 00:42:53,920 --> 00:42:57,960 Speaker 1: they're not moving the menu to the left. That's why 901 00:42:58,040 --> 00:43:00,360 Speaker 1: I can say that with confidence that if it pops 902 00:43:00,440 --> 00:43:03,880 Speaker 1: up on the left, you're probably running Windows ten. Pops 903 00:43:03,960 --> 00:43:05,839 Speaker 1: up in the middle, you're running Windows eleven. You don't 904 00:43:05,840 --> 00:43:07,279 Speaker 1: have to think about it. So what you need to 905 00:43:07,280 --> 00:43:09,040 Speaker 1: do if you're running Windows ten, you've only got a 906 00:43:09,040 --> 00:43:11,799 Speaker 1: couple of days here, You've got to enroll in these 907 00:43:11,920 --> 00:43:15,879 Speaker 1: extended security updates that'll give you one more year of 908 00:43:16,520 --> 00:43:20,640 Speaker 1: updates security only on your computer before you know you 909 00:43:20,719 --> 00:43:22,160 Speaker 1: have to buy a new computer next year. 910 00:43:22,200 --> 00:43:22,920 Speaker 2: So there you go. 911 00:43:23,840 --> 00:43:26,040 Speaker 1: Great call eighty to eight rich one on one eighty 912 00:43:26,120 --> 00:43:30,440 Speaker 1: eight seven four to two four one zero one. Natalie 913 00:43:30,440 --> 00:43:32,799 Speaker 1: writes in listening to the podcast, I've never cracked a 914 00:43:32,840 --> 00:43:35,440 Speaker 1: phone screen before, but now it's happened to my Motorola 915 00:43:35,520 --> 00:43:38,600 Speaker 1: Edge twenty twenty four. The damage isn't terrible, just some 916 00:43:38,640 --> 00:43:41,120 Speaker 1: hairline cracks and a couple deeper ones on the side, 917 00:43:41,160 --> 00:43:44,759 Speaker 1: but the repair quotes shocked me. Diy kits run about 918 00:43:44,800 --> 00:43:47,800 Speaker 1: one hundred dollars and repair shops one hundred and fifty 919 00:43:47,840 --> 00:43:50,680 Speaker 1: or more. Since the phone still works fine, I'm torn 920 00:43:50,719 --> 00:43:53,560 Speaker 1: between just fixing it or fixing it and just living 921 00:43:53,560 --> 00:43:56,640 Speaker 1: with it until I upgrade. Any advice on whether that 922 00:43:56,800 --> 00:44:00,839 Speaker 1: cost is worth it, Natalie, I think it's worth it 923 00:44:00,880 --> 00:44:05,279 Speaker 1: because number one, hairline cracks and deeper cracks turn into 924 00:44:05,360 --> 00:44:09,040 Speaker 1: larger cracks, and the reason is because the integrity of 925 00:44:09,040 --> 00:44:12,680 Speaker 1: that screen is now forever ruined. And this is what happens. 926 00:44:12,680 --> 00:44:14,720 Speaker 1: People drop their phone, they say, oh, my phone's fine, 927 00:44:14,880 --> 00:44:18,799 Speaker 1: Oh Whoo, I escape that one. You drop it again, Oh, 928 00:44:18,800 --> 00:44:21,600 Speaker 1: I escape that one. The third time you drop it, boom, 929 00:44:21,640 --> 00:44:24,279 Speaker 1: the whole thing shatters. The reason is because there were 930 00:44:24,360 --> 00:44:27,160 Speaker 1: tiny little cracks and the integrity of that screen was 931 00:44:27,200 --> 00:44:31,520 Speaker 1: probably implicat impacted by the other falls. So you can 932 00:44:31,600 --> 00:44:34,239 Speaker 1: drop your phone one hundred times and nothing happens. It 933 00:44:34,280 --> 00:44:36,560 Speaker 1: only takes one time where you drop it on a 934 00:44:36,560 --> 00:44:39,040 Speaker 1: certain angle, or you drop it and it just hits 935 00:44:39,080 --> 00:44:42,719 Speaker 1: things just right, and those stress fractures ruin it, so 936 00:44:43,840 --> 00:44:46,520 Speaker 1: it could turn into more. I personally don't like using 937 00:44:46,560 --> 00:44:48,640 Speaker 1: a crack screen at all. I think it's really annoying. 938 00:44:49,960 --> 00:44:52,200 Speaker 1: I actually don't think one hundred and fifty dollars is 939 00:44:52,239 --> 00:44:54,200 Speaker 1: that bad. The problem is, I think if you're getting 940 00:44:54,200 --> 00:44:55,799 Speaker 1: one hundred and fifty quote, i'd want to get it 941 00:44:55,840 --> 00:45:00,359 Speaker 1: done at a place that warranties the repair. So if 942 00:45:00,400 --> 00:45:02,280 Speaker 1: you have a place like a U break I fixed, 943 00:45:02,280 --> 00:45:04,160 Speaker 1: they will give you a free quote. I don't think 944 00:45:04,160 --> 00:45:05,840 Speaker 1: one hundred and fifty dollars sounds that bad if you 945 00:45:05,840 --> 00:45:07,879 Speaker 1: can really get it fixed for that much, but make 946 00:45:07,880 --> 00:45:09,640 Speaker 1: sure it's not like sort of a fly by night 947 00:45:09,640 --> 00:45:11,879 Speaker 1: place that you're never going to see again. If it's 948 00:45:11,880 --> 00:45:13,480 Speaker 1: a place in the mall, make sure that they're there. 949 00:45:13,480 --> 00:45:15,680 Speaker 1: They've been there for a long time. If it's a 950 00:45:15,719 --> 00:45:18,200 Speaker 1: local place, make sure they've been there. But ask about 951 00:45:18,200 --> 00:45:20,000 Speaker 1: the warranty, like, hey, if this thing cracks again, what 952 00:45:20,080 --> 00:45:22,360 Speaker 1: are my well, you know, can you replace it again 953 00:45:22,440 --> 00:45:24,480 Speaker 1: for free? See what they say. I'm not sure what 954 00:45:24,520 --> 00:45:27,680 Speaker 1: the answer to that is. But also put a screen 955 00:45:27,719 --> 00:45:29,400 Speaker 1: protector on this thing too, if you can. I know 956 00:45:29,440 --> 00:45:33,520 Speaker 1: it's a Motoral Edge. Is that I think that's uh, 957 00:45:34,120 --> 00:45:36,799 Speaker 1: let's see what that looks like. Okay, so this is 958 00:45:36,880 --> 00:45:38,960 Speaker 1: just yeah, I would get a screen protector for this 959 00:45:39,040 --> 00:45:42,480 Speaker 1: phone as well, once you get the screen replaced, I 960 00:45:42,520 --> 00:45:45,799 Speaker 1: would do that now this Uh okay, now I see 961 00:45:45,880 --> 00:45:49,960 Speaker 1: why you're Okay, you can buy a brand new Motorol 962 00:45:50,120 --> 00:45:52,719 Speaker 1: Edge twenty twenty four for two hundred and ninety nine bucks. 963 00:45:53,120 --> 00:45:55,640 Speaker 1: In that case, I don't really think one hundred and 964 00:45:55,680 --> 00:45:58,640 Speaker 1: fifty dollars repair is worth it. I might just get 965 00:45:58,680 --> 00:46:00,719 Speaker 1: a new phone or deal with this until you need 966 00:46:00,719 --> 00:46:03,320 Speaker 1: to get a new phone, because that's that's fifty percent 967 00:46:03,320 --> 00:46:04,759 Speaker 1: of the price of the phone. Now I know why 968 00:46:04,760 --> 00:46:08,560 Speaker 1: you were So you were wondering about that. Okay, that 969 00:46:08,600 --> 00:46:13,719 Speaker 1: makes much more sense. Let's see here what we got 970 00:46:13,800 --> 00:46:18,520 Speaker 1: less than a minute debian, California. Here's an easy one. 971 00:46:18,560 --> 00:46:20,800 Speaker 1: I love your show on KFI and your segments on KTLA. 972 00:46:20,880 --> 00:46:22,640 Speaker 1: I still have an iPhone seven and want to upgrade. 973 00:46:22,640 --> 00:46:25,080 Speaker 1: I'm not sure which model makes sense. I don't use 974 00:46:25,120 --> 00:46:27,960 Speaker 1: my phone for business or heavy camera work, mostly every 975 00:46:28,040 --> 00:46:31,240 Speaker 1: day things like web browsing and photos. What would you recommend? 976 00:46:32,200 --> 00:46:36,400 Speaker 1: iPhone sixteen E? For sure, iPhone sixteen E is the 977 00:46:36,840 --> 00:46:41,160 Speaker 1: standard basic iPhone. It's still great. It actually is really 978 00:46:41,239 --> 00:46:44,880 Speaker 1: really good for the price. One camera, basic specs, but 979 00:46:44,920 --> 00:46:46,959 Speaker 1: you're gonna get everything you need, so it's still gonna 980 00:46:46,960 --> 00:46:50,200 Speaker 1: have a nice screen. Doesn't have that always on display 981 00:46:50,239 --> 00:46:53,480 Speaker 1: as far as I know, does it No, So you're 982 00:46:53,520 --> 00:46:55,000 Speaker 1: not getting that. But I think you're gonna be just 983 00:46:55,000 --> 00:46:57,319 Speaker 1: fine with the sixteen E. And the price is pretty good. 984 00:46:57,800 --> 00:47:01,960 Speaker 1: The retail price is about six hundred bucks, but you 985 00:47:02,000 --> 00:47:04,120 Speaker 1: could probably get it for about one hundred dollars cheaper 986 00:47:04,560 --> 00:47:07,840 Speaker 1: at Carrier stores or maybe even on Amazon. So iPhone 987 00:47:07,880 --> 00:47:10,359 Speaker 1: sixteen E DEBI is probably the phone that you want. 988 00:47:10,400 --> 00:47:13,160 Speaker 1: It's got all the modern features, but not that expensive. 989 00:47:14,160 --> 00:47:17,120 Speaker 1: Eighty eight rich one oh one eight eight eight seven 990 00:47:17,200 --> 00:47:18,960 Speaker 1: four to two four one zero one. If you want 991 00:47:18,960 --> 00:47:21,600 Speaker 1: to email, just go to the website. Rich on tech 992 00:47:21,760 --> 00:47:25,640 Speaker 1: dot TV. Got a burning question, just hit contact right there. Uh, 993 00:47:25,800 --> 00:47:27,960 Speaker 1: and you should get that right to your screen. Anything 994 00:47:27,960 --> 00:47:31,440 Speaker 1: else is burning. Uh, that's not something I can answer. 995 00:47:31,960 --> 00:47:36,240 Speaker 1: That's not my department, rich on tech dot TV. 996 00:47:36,719 --> 00:47:37,480 Speaker 2: We'll be right back. 997 00:47:40,880 --> 00:47:44,600 Speaker 1: Welcome back to rich on tech. Let's go to Kevin 998 00:47:44,880 --> 00:47:47,120 Speaker 1: in San Clementy. Kevin, you're on with rich. 999 00:47:47,840 --> 00:47:50,360 Speaker 6: Good afternoon, rich. Let me get you off a speaker 1000 00:47:50,400 --> 00:47:54,839 Speaker 6: phone here. Anyway, I've got an issue. I came back 1001 00:47:54,880 --> 00:47:57,960 Speaker 6: after a trip for my computer and went to open up. 1002 00:47:58,000 --> 00:48:01,520 Speaker 6: I've got two Gmail accounts and both of them did 1003 00:48:01,960 --> 00:48:05,320 Speaker 6: the same thing. I go to log in and Gmail 1004 00:48:05,400 --> 00:48:08,360 Speaker 6: comes up and says, you know, uh, just please be 1005 00:48:08,440 --> 00:48:11,440 Speaker 6: advised that we collect this, this, this, and this. It 1006 00:48:11,480 --> 00:48:13,920 Speaker 6: was a bunch of personal things that they said they 1007 00:48:13,960 --> 00:48:16,920 Speaker 6: collect and I had to either accept or decline. I 1008 00:48:17,000 --> 00:48:19,920 Speaker 6: had hit decline and I could not get into my 1009 00:48:19,960 --> 00:48:23,200 Speaker 6: email account. So what I hit accept, went back and 1010 00:48:23,360 --> 00:48:25,960 Speaker 6: hit accept. They didn't let me into my email account. 1011 00:48:26,320 --> 00:48:29,120 Speaker 6: But the things that they wanted to collect, I don't 1012 00:48:29,239 --> 00:48:32,000 Speaker 6: agree with. What are my options? 1013 00:48:32,120 --> 00:48:33,080 Speaker 1: What are they ask? 1014 00:48:33,200 --> 00:48:35,040 Speaker 2: What are they saying what do they want to collect. 1015 00:48:35,800 --> 00:48:39,680 Speaker 6: They want to collect telephone numbers, get into my address book, 1016 00:48:40,080 --> 00:48:42,480 Speaker 6: account information. I mean it was a laundry I'm not 1017 00:48:42,520 --> 00:48:44,040 Speaker 6: in front of it right now, but it was a 1018 00:48:44,120 --> 00:48:47,959 Speaker 6: laundry list of personal things that I don't want out there. 1019 00:48:48,680 --> 00:48:53,080 Speaker 1: Okay, well, okay, it depends is it was it a 1020 00:48:53,160 --> 00:48:55,600 Speaker 1: scam or was it legitimate from Google? 1021 00:48:56,440 --> 00:48:58,200 Speaker 6: It was legitimate from Google. Okay. 1022 00:48:58,680 --> 00:48:59,879 Speaker 2: So here's the deal. 1023 00:49:00,040 --> 00:49:03,600 Speaker 1: If if you're using a free product, they they do 1024 00:49:03,840 --> 00:49:07,120 Speaker 1: ask for things in exchange. So could it be that 1025 00:49:07,160 --> 00:49:10,960 Speaker 1: you set up this Google account a long time ago? Yes, okay, 1026 00:49:11,320 --> 00:49:13,839 Speaker 1: so probably when you set up this Google account, they 1027 00:49:13,880 --> 00:49:17,520 Speaker 1: did not require as many things to identify you as 1028 00:49:17,560 --> 00:49:20,759 Speaker 1: they do now. And without seeing what they're asking for, 1029 00:49:21,560 --> 00:49:23,239 Speaker 1: you know, you're saying account info. I don't know what 1030 00:49:23,280 --> 00:49:25,799 Speaker 1: that means, Like that's you know, like what accounting for? 1031 00:49:25,840 --> 00:49:27,560 Speaker 1: Are they asking for? The things that they would typically 1032 00:49:27,640 --> 00:49:31,600 Speaker 1: ask for would be things like your name, maybe your address, 1033 00:49:31,640 --> 00:49:35,120 Speaker 1: your phone number, your email. You know, those are the 1034 00:49:35,400 --> 00:49:37,400 Speaker 1: identifiers that they would typically want. 1035 00:49:38,080 --> 00:49:40,400 Speaker 3: I believe was even okay. 1036 00:49:40,239 --> 00:49:40,760 Speaker 2: Date of birth. 1037 00:49:40,760 --> 00:49:44,160 Speaker 1: That is that's legitimate because you know, here's the thing 1038 00:49:44,160 --> 00:49:46,000 Speaker 1: that's happened in the past couple of years since all 1039 00:49:46,080 --> 00:49:49,840 Speaker 1: these account creations happened. Is that back in the day, 1040 00:49:50,040 --> 00:49:52,080 Speaker 1: they they were in a growth phase, right, and so 1041 00:49:52,160 --> 00:49:54,560 Speaker 1: they wanted as many people to sign up as fast 1042 00:49:54,600 --> 00:49:56,759 Speaker 1: as humanly possible so that they can go back to 1043 00:49:56,800 --> 00:49:59,239 Speaker 1: their investors and say, hey, we've got one hundred million 1044 00:49:59,239 --> 00:50:01,600 Speaker 1: people using Gmail. We've got two hundred billion people, you know, 1045 00:50:01,600 --> 00:50:05,759 Speaker 1: blah blah blah. Now number one, people have gotten very 1046 00:50:05,800 --> 00:50:10,360 Speaker 1: savvy with privacy, and you know, there's also things that 1047 00:50:10,400 --> 00:50:13,200 Speaker 1: have happened. You know, we saw that Cambridge Analytica thing 1048 00:50:13,239 --> 00:50:16,080 Speaker 1: with Facebook, where you know, there's a lot of information 1049 00:50:16,200 --> 00:50:19,480 Speaker 1: out there, and these companies are now asking for more 1050 00:50:19,560 --> 00:50:22,799 Speaker 1: because they're also protecting themselves because of all these new 1051 00:50:22,840 --> 00:50:25,720 Speaker 1: privacy laws that are coming into effect, especially over in Europe. 1052 00:50:25,760 --> 00:50:27,960 Speaker 1: We don't really have too many in the US, but 1053 00:50:28,040 --> 00:50:31,320 Speaker 1: because these companies operate globally, they are now doing everything 1054 00:50:31,360 --> 00:50:35,680 Speaker 1: on a national scale, so are a worldwide scale. So 1055 00:50:35,719 --> 00:50:38,000 Speaker 1: I think that it's probably trying to fill in some 1056 00:50:38,040 --> 00:50:40,600 Speaker 1: of the information that it did not have on you 1057 00:50:40,640 --> 00:50:43,239 Speaker 1: so that it could then sell more things to you 1058 00:50:43,440 --> 00:50:44,960 Speaker 1: or monetize your account more. 1059 00:50:45,080 --> 00:50:48,160 Speaker 6: So, could I excu me, can I go into the 1060 00:50:48,200 --> 00:50:53,960 Speaker 6: personal settings, then on Google and decline individual things within 1061 00:50:54,040 --> 00:50:54,560 Speaker 6: the account. 1062 00:50:54,600 --> 00:50:58,160 Speaker 1: Once I'm in, I'm looking right now to see what 1063 00:50:58,200 --> 00:51:01,480 Speaker 1: I have so basic info. It's got my name, my birthday, 1064 00:51:01,560 --> 00:51:09,040 Speaker 1: my gender, contact info, phone number, addresses, IDs, profiles, and 1065 00:51:09,080 --> 00:51:13,359 Speaker 1: then password. So I think it really you can see 1066 00:51:13,360 --> 00:51:17,200 Speaker 1: what they'll let you get rid of. I'm not sure 1067 00:51:17,239 --> 00:51:18,840 Speaker 1: that you know they'll let you get rid of. I 1068 00:51:18,840 --> 00:51:22,680 Speaker 1: have twelve phone numbers in here. Oh my gosh, it's 1069 00:51:22,680 --> 00:51:26,280 Speaker 1: a lot of phone numbers verified. And Italian phone number 1070 00:51:26,280 --> 00:51:28,360 Speaker 1: is verified in my account. Okay, I don't That was 1071 00:51:28,400 --> 00:51:30,400 Speaker 1: probably when I went to Italy and they Yeah, so 1072 00:51:30,480 --> 00:51:32,239 Speaker 1: Google is trying, you know, they're trying to get as 1073 00:51:32,280 --> 00:51:33,920 Speaker 1: much information as they can. You can go in there 1074 00:51:33,960 --> 00:51:36,799 Speaker 1: and see what you can delete about you, but you 1075 00:51:36,840 --> 00:51:39,560 Speaker 1: know it does want personal information. It does want certain 1076 00:51:39,560 --> 00:51:44,480 Speaker 1: information data. Birth is going to be tricky because you 1077 00:51:44,480 --> 00:51:47,520 Speaker 1: know they want that for protection reasons. Like they had 1078 00:51:47,520 --> 00:51:50,520 Speaker 1: this whole thing where they're basically using AI to figure 1079 00:51:50,520 --> 00:51:53,480 Speaker 1: out teens birthdays because either parents sign up for their 1080 00:51:53,560 --> 00:51:56,000 Speaker 1: kids or the kids sign up themselves. They put a 1081 00:51:56,040 --> 00:51:58,120 Speaker 1: fake birthday in so that they can be eighteen and 1082 00:51:58,120 --> 00:52:00,239 Speaker 1: not have to deal with all these different parameters. And 1083 00:52:00,280 --> 00:52:04,600 Speaker 1: security and privacy settings and protections, and then Google says, well, 1084 00:52:04,640 --> 00:52:06,839 Speaker 1: hold on, you know, we need to make things that 1085 00:52:06,960 --> 00:52:08,759 Speaker 1: work for teams, we need to make things that work 1086 00:52:08,800 --> 00:52:11,200 Speaker 1: for adults, and so we do need to know your birthday. 1087 00:52:11,239 --> 00:52:13,719 Speaker 1: So I would say it is a trade off. If 1088 00:52:13,719 --> 00:52:16,000 Speaker 1: you want to pay for your own email account, right, 1089 00:52:16,320 --> 00:52:18,239 Speaker 1: then you can go on and buy a service that 1090 00:52:18,280 --> 00:52:21,600 Speaker 1: may require less information, that's more private, that doesn't sell 1091 00:52:21,600 --> 00:52:22,080 Speaker 1: your data. 1092 00:52:22,440 --> 00:52:23,480 Speaker 2: But you are using. 1093 00:52:23,280 --> 00:52:27,640 Speaker 1: Google, and if you're using Google, if you're using Facebook, 1094 00:52:27,680 --> 00:52:30,440 Speaker 1: if you're using Instagram, if you using TikTok, these are 1095 00:52:30,440 --> 00:52:35,319 Speaker 1: all free services that you know, they monetize you as 1096 00:52:35,360 --> 00:52:37,920 Speaker 1: a person, like your data is what they make money 1097 00:52:37,920 --> 00:52:40,399 Speaker 1: off of. So if you're not comfortable with giving them 1098 00:52:40,400 --> 00:52:42,920 Speaker 1: that data and you know, then you might have to 1099 00:52:42,920 --> 00:52:45,080 Speaker 1: switch to a different service to get that same level 1100 00:52:45,200 --> 00:52:48,400 Speaker 1: of whatever you're getting. Now, with all that said, whenever 1101 00:52:48,400 --> 00:52:51,520 Speaker 1: you're signing up things for things, always give the least 1102 00:52:51,520 --> 00:52:56,080 Speaker 1: amount of personal data, and that is always what I'd recommend. So, 1103 00:52:56,320 --> 00:52:58,640 Speaker 1: and you can even sign up those websites like cloaked 1104 00:52:58,680 --> 00:53:02,880 Speaker 1: dot com, which you can create entirely new not identities almost, 1105 00:53:02,880 --> 00:53:05,680 Speaker 1: but kind of where you can make up a phone number, 1106 00:53:06,440 --> 00:53:09,560 Speaker 1: you can put in a new phone number, new email address. 1107 00:53:09,600 --> 00:53:11,839 Speaker 1: It's all one time use. So if you really want 1108 00:53:11,840 --> 00:53:13,839 Speaker 1: to get private about this stuff, you can you can 1109 00:53:13,880 --> 00:53:17,440 Speaker 1: do that. There's also another great website called privacy dot com, 1110 00:53:17,840 --> 00:53:20,440 Speaker 1: and this thing is great because it basically connects. It 1111 00:53:20,480 --> 00:53:23,520 Speaker 1: does connect to your bank account or maybe your debit 1112 00:53:23,560 --> 00:53:24,799 Speaker 1: card one or the other, but you have to you 1113 00:53:24,800 --> 00:53:27,200 Speaker 1: can't use a credit card with it. But basically it 1114 00:53:27,360 --> 00:53:31,799 Speaker 1: generates one time debit cards that you can use to 1115 00:53:31,840 --> 00:53:33,680 Speaker 1: sign up for products. So if you sign up for 1116 00:53:33,680 --> 00:53:36,040 Speaker 1: a free trial, chances are you're going to forget to 1117 00:53:36,080 --> 00:53:38,520 Speaker 1: cancel if you use this privacy card. It's like a 1118 00:53:38,520 --> 00:53:40,799 Speaker 1: one time use. It'll just not work when they go 1119 00:53:40,880 --> 00:53:44,479 Speaker 1: to charge you. Privacy dot com really really cool. Thanks 1120 00:53:44,520 --> 00:53:46,640 Speaker 1: for the question, Kevin, do appreciate it. Coming up, we're 1121 00:53:46,640 --> 00:53:48,400 Speaker 1: going to talk about how to protect yourself from some 1122 00:53:48,400 --> 00:53:55,120 Speaker 1: of the biggest scams out there. Welcome back to rich 1123 00:53:55,160 --> 00:53:58,399 Speaker 1: on Tech. Rich DeMuro here hanging out with you talking technology. 1124 00:53:58,560 --> 00:54:02,800 Speaker 1: Triple A rich one O one eight eight A seven 1125 00:54:02,920 --> 00:54:05,320 Speaker 1: four to two four one zero one links to everything 1126 00:54:05,360 --> 00:54:07,959 Speaker 1: I mentioned in today's show. Go to rich on Tech 1127 00:54:08,000 --> 00:54:11,760 Speaker 1: dot tv. Hit episodes at the top. This is episode 1128 00:54:11,880 --> 00:54:16,520 Speaker 1: number one four two oh one four three Episode one 1129 00:54:16,560 --> 00:54:17,200 Speaker 1: four three. 1130 00:54:18,360 --> 00:54:19,160 Speaker 2: All right, joining me. 1131 00:54:19,200 --> 00:54:22,400 Speaker 1: Now, we've got some guests to talk about scams. I love, Uh, 1132 00:54:23,239 --> 00:54:25,960 Speaker 1: I like talk. Okay, let's see what's happening here. I 1133 00:54:25,960 --> 00:54:30,520 Speaker 1: am I hearing myself. Oh that's why. Okay, I'm there. 1134 00:54:30,560 --> 00:54:33,120 Speaker 1: We go, Thank you, Bobo. Uh yeah, this is my 1135 00:54:33,160 --> 00:54:36,840 Speaker 1: first day doing this. Why not make mistakes? Ashton Bingham 1136 00:54:36,840 --> 00:54:41,000 Speaker 1: and Art Koulik, founders of Trilogy Media, stars of Fox 1137 00:54:41,080 --> 00:54:46,800 Speaker 1: Nations Scammed getting even Welcome to the show, guys, Thank. 1138 00:54:46,640 --> 00:54:49,000 Speaker 10: You for having Thank you so much for having us. 1139 00:54:49,360 --> 00:54:51,759 Speaker 1: Uh so, tell me, well, first off, how did you 1140 00:54:51,800 --> 00:54:54,440 Speaker 1: guys meet up? And how did you start this Trilogy Media? 1141 00:54:54,440 --> 00:54:55,560 Speaker 1: And what is that? Exactly? 1142 00:54:57,960 --> 00:54:58,319 Speaker 3: Go ahead? 1143 00:54:58,440 --> 00:55:03,160 Speaker 11: Art, I mean I was literally like kinpointing on Ashton. Well, 1144 00:55:03,200 --> 00:55:06,080 Speaker 11: trulygy media. We opened Trilogy Media as production company. 1145 00:55:06,520 --> 00:55:07,040 Speaker 3: Me and Ashton. 1146 00:55:07,120 --> 00:55:12,160 Speaker 11: We came to Los Angeles, California to do specifically creating content, 1147 00:55:12,360 --> 00:55:16,280 Speaker 11: being in filmmaking business, and then you know, everything was amazing. 1148 00:55:16,360 --> 00:55:21,120 Speaker 11: We created company twenty sixteen and my brother Ashton, we 1149 00:55:21,200 --> 00:55:25,479 Speaker 11: used to be a roommates. He he answered robo call 1150 00:55:25,719 --> 00:55:31,080 Speaker 11: and that scam robo call change the curse of the 1151 00:55:31,160 --> 00:55:34,080 Speaker 11: direction of what we've been doing in the past ten years. 1152 00:55:34,680 --> 00:55:35,719 Speaker 2: What was the robo call? 1153 00:55:36,520 --> 00:55:38,359 Speaker 10: It was one of those you know, and they call 1154 00:55:38,440 --> 00:55:40,359 Speaker 10: you and say that your taxes are overdue and you're 1155 00:55:40,400 --> 00:55:42,400 Speaker 10: going to be arrested. And I mean, I knew it 1156 00:55:42,480 --> 00:55:45,600 Speaker 10: was a scam, but you know, we opened this company, 1157 00:55:45,600 --> 00:55:47,920 Speaker 10: we had no intention of going into scam dating. We 1158 00:55:48,000 --> 00:55:49,920 Speaker 10: kind of fell into it because that video that I 1159 00:55:50,000 --> 00:55:54,960 Speaker 10: posted of that call when insanely viral, and we just, like, 1160 00:55:55,000 --> 00:55:57,200 Speaker 10: you know what, we have the drive in the in 1161 00:55:57,239 --> 00:56:00,600 Speaker 10: the dreams, we just didn't have the vehicle, and scambating 1162 00:56:00,760 --> 00:56:02,880 Speaker 10: was the perfect vehicle of being able to do something 1163 00:56:02,920 --> 00:56:05,360 Speaker 10: where we could be who we are on our terms 1164 00:56:05,360 --> 00:56:08,120 Speaker 10: with our personalities, but also do something that like really 1165 00:56:08,239 --> 00:56:11,279 Speaker 10: was important and raise awareness and use a platform to 1166 00:56:11,280 --> 00:56:15,320 Speaker 10: actually like help people and you know, make these scams 1167 00:56:15,400 --> 00:56:18,919 Speaker 10: more in the public eye about how deep and dark 1168 00:56:18,960 --> 00:56:22,520 Speaker 10: they are and how much more complicated than most people realize. 1169 00:56:23,000 --> 00:56:23,239 Speaker 2: Yeah. 1170 00:56:23,280 --> 00:56:26,120 Speaker 1: So what okay, So first off, defines scam bating, What 1171 00:56:26,160 --> 00:56:27,160 Speaker 1: does that mean exactly? 1172 00:56:28,960 --> 00:56:33,960 Speaker 10: Well, scam bating is basically the art of I don't 1173 00:56:34,000 --> 00:56:36,120 Speaker 10: know why my picture is delaying here, Sorry, maybe'll turn 1174 00:56:36,120 --> 00:56:41,319 Speaker 10: the camera the art of wasting a scammer's time in 1175 00:56:41,440 --> 00:56:44,480 Speaker 10: the sense that they will think they have what will 1176 00:56:44,480 --> 00:56:47,359 Speaker 10: be a profitable victim for them. But what we're really 1177 00:56:47,360 --> 00:56:51,080 Speaker 10: doing is social engineering them to stay on the phone, 1178 00:56:51,360 --> 00:56:53,839 Speaker 10: waste their time so they can't scam other people, and 1179 00:56:53,840 --> 00:56:56,480 Speaker 10: most importantly, learn what it is they're trying to get 1180 00:56:56,480 --> 00:56:59,760 Speaker 10: out of people, so that we can expose those methods 1181 00:56:59,760 --> 00:57:01,640 Speaker 10: and warn people on what to look out for, and 1182 00:57:01,680 --> 00:57:05,200 Speaker 10: hopefully at the end gather you know, identifying information about 1183 00:57:05,200 --> 00:57:08,120 Speaker 10: the perpetrators. And in classic trilogy style, we love to 1184 00:57:08,160 --> 00:57:10,600 Speaker 10: actually get outside, get boots on the ground, and actually 1185 00:57:10,600 --> 00:57:12,759 Speaker 10: go find these people and confront them and hold them accountable. 1186 00:57:13,120 --> 00:57:15,160 Speaker 1: So are these people in the US most of the 1187 00:57:15,200 --> 00:57:17,920 Speaker 1: time or where are you going to find these people? 1188 00:57:18,880 --> 00:57:21,919 Speaker 10: It's funny a lot of people kind of assume that 1189 00:57:22,440 --> 00:57:25,840 Speaker 10: scams are only in like, you know, one corner of 1190 00:57:25,880 --> 00:57:28,080 Speaker 10: the earth, or you know, you get a call with 1191 00:57:28,120 --> 00:57:30,800 Speaker 10: someone with an Indian accent and the whole scam is 1192 00:57:30,840 --> 00:57:34,200 Speaker 10: in India. There are yes, certain pockets of the world 1193 00:57:34,280 --> 00:57:37,360 Speaker 10: where certain types of scams are more prolific just based 1194 00:57:37,400 --> 00:57:40,760 Speaker 10: on their skill sets and everything, but there are scammers everywhere, 1195 00:57:40,840 --> 00:57:43,360 Speaker 10: and especially one thing that we didn't even realize until 1196 00:57:43,360 --> 00:57:46,080 Speaker 10: we really got into doing this, is that these scams, 1197 00:57:46,080 --> 00:57:48,360 Speaker 10: although yes, there might be a call center in India, 1198 00:57:48,760 --> 00:57:52,520 Speaker 10: they're using people all over the planet to facilitate this. 1199 00:57:52,640 --> 00:57:56,640 Speaker 10: They have deals with Chinese mafia to launder the money. 1200 00:57:56,640 --> 00:57:59,600 Speaker 10: They have cash mules here in the United States that 1201 00:57:59,680 --> 00:58:02,680 Speaker 10: will go and collect the money from elderly victims. They 1202 00:58:02,720 --> 00:58:05,960 Speaker 10: have people planted in the bank systems and in the 1203 00:58:06,080 --> 00:58:08,160 Speaker 10: in the you know whatever. It might be working for 1204 00:58:08,320 --> 00:58:11,480 Speaker 10: different companies that you know, can can give them an 1205 00:58:11,520 --> 00:58:14,480 Speaker 10: inside look or an inside you know whatever into databases 1206 00:58:14,480 --> 00:58:15,720 Speaker 10: of people's information or whatever. 1207 00:58:16,240 --> 00:58:18,000 Speaker 1: That's interesting you said that because I remember when this 1208 00:58:18,280 --> 00:58:20,720 Speaker 1: there was like a hack, a SIM card hack or 1209 00:58:20,760 --> 00:58:22,800 Speaker 1: SIM swapping attack, like you know, I think it was 1210 00:58:22,840 --> 00:58:24,320 Speaker 1: a T mobile or one of these, But it came 1211 00:58:24,360 --> 00:58:26,920 Speaker 1: out that like there was people on the inside, like you, 1212 00:58:27,120 --> 00:58:29,160 Speaker 1: you're not really safe from this when there's people at 1213 00:58:29,200 --> 00:58:32,000 Speaker 1: the company working there that are going to do the 1214 00:58:32,040 --> 00:58:33,920 Speaker 1: scam or help the scammers. 1215 00:58:34,240 --> 00:58:36,520 Speaker 10: And you know a lot of people think that, you know, oh, 1216 00:58:36,560 --> 00:58:38,600 Speaker 10: I'm too smart to get scammed or I would never 1217 00:58:38,640 --> 00:58:39,080 Speaker 10: fall forward. 1218 00:58:39,080 --> 00:58:39,840 Speaker 3: It's so stupid. 1219 00:58:40,080 --> 00:58:40,520 Speaker 11: Well it's not. 1220 00:58:40,920 --> 00:58:41,440 Speaker 10: You look at it. 1221 00:58:41,440 --> 00:58:42,840 Speaker 3: On one sentence on a piece of paper. 1222 00:58:42,920 --> 00:58:44,840 Speaker 10: Yeah, maybe it sounds stupid, but when you really dive 1223 00:58:44,880 --> 00:58:46,760 Speaker 10: in and you're actually spending your time talking to these 1224 00:58:46,760 --> 00:58:50,040 Speaker 10: scammers and then more painfully talking to these victims, you're 1225 00:58:50,120 --> 00:58:54,640 Speaker 10: learning about the real long term emotional manipulation that they 1226 00:58:54,680 --> 00:58:57,120 Speaker 10: go through, and how complicated it is, and how many 1227 00:58:57,160 --> 00:59:00,600 Speaker 10: degrees of separation there are between the victim and the scammer, 1228 00:59:00,880 --> 00:59:03,320 Speaker 10: that it's really done by design that way, and you 1229 00:59:03,360 --> 00:59:06,640 Speaker 10: really start to learn why these things are so successful. Unfortunately, 1230 00:59:07,240 --> 00:59:08,720 Speaker 10: so we have to you know, we have to expose it. 1231 00:59:08,760 --> 00:59:10,480 Speaker 10: We have to keep our you know, we have to 1232 00:59:10,560 --> 00:59:13,160 Speaker 10: keep our elderly especially aware because that's the big target. 1233 00:59:13,360 --> 00:59:15,080 Speaker 2: Is Yeah, is it fun art? 1234 00:59:15,200 --> 00:59:17,800 Speaker 1: Is it fun to to you know, catch these people, 1235 00:59:18,200 --> 00:59:21,440 Speaker 1: expose them and you know, kind of shed some light 1236 00:59:21,480 --> 00:59:22,120 Speaker 1: on this stuff. 1237 00:59:22,800 --> 00:59:25,560 Speaker 11: Well, it's well, the majority of the time, yes, it 1238 00:59:25,680 --> 00:59:28,600 Speaker 11: is fun. But also, you know, when we're doing this 1239 00:59:29,160 --> 00:59:31,800 Speaker 11: kind of line of work, I don't even call this work. 1240 00:59:31,840 --> 00:59:33,240 Speaker 3: We love what we do for a living. 1241 00:59:33,320 --> 00:59:37,400 Speaker 11: It's it's literally dream. When we just got back from Nigeria, 1242 00:59:37,560 --> 00:59:41,960 Speaker 11: we had treaped to India as well. When you go 1243 00:59:42,160 --> 00:59:45,920 Speaker 11: to somebody else house and you go to the country 1244 00:59:46,080 --> 00:59:48,240 Speaker 11: and you know, if it's a tech support, it's going 1245 00:59:48,280 --> 00:59:50,560 Speaker 11: to be out of India. We've went to India when 1246 00:59:50,560 --> 00:59:54,080 Speaker 11: somebody been scamming people and then been doing these successfully 1247 00:59:54,120 --> 00:59:57,000 Speaker 11: for twenty five thirty years, and you come to their 1248 00:59:57,040 --> 01:00:01,960 Speaker 11: house and you stop this procedure, right, they want to 1249 01:00:02,040 --> 01:00:05,400 Speaker 11: kill you. So to answer your question, it's fun until 1250 01:00:05,440 --> 01:00:08,680 Speaker 11: it's become danger Until it's becoming dangerous, you know. So yeah, 1251 01:00:08,760 --> 01:00:11,240 Speaker 11: you have to just like you have to balance it out. 1252 01:00:11,720 --> 01:00:12,760 Speaker 2: Ah, that's scary. 1253 01:00:12,840 --> 01:00:14,840 Speaker 1: I mean, yeah, I get it because I'm sure some 1254 01:00:14,880 --> 01:00:18,360 Speaker 1: of this involves organized crime and things like that. So 1255 01:00:18,440 --> 01:00:20,160 Speaker 1: what are the things that people need to watch out 1256 01:00:20,160 --> 01:00:21,840 Speaker 1: for these days? Like what are you seeing kind of 1257 01:00:21,880 --> 01:00:24,600 Speaker 1: bubbling up? And are these little things that we see like, 1258 01:00:24,760 --> 01:00:27,120 Speaker 1: you know, we get these text messages, we get these 1259 01:00:27,440 --> 01:00:30,919 Speaker 1: posts on Instagram, we get these emails. Is that really 1260 01:00:30,960 --> 01:00:32,840 Speaker 1: where the scams are? Is it really the phone calls 1261 01:00:32,840 --> 01:00:35,400 Speaker 1: that people get? Like, just give me some high level 1262 01:00:35,440 --> 01:00:37,360 Speaker 1: of like what we need to watch out for right now? 1263 01:00:38,040 --> 01:00:42,520 Speaker 10: Literally everything you can't trust anyone or anything. Yeah, whether 1264 01:00:42,560 --> 01:00:47,000 Speaker 10: it's text messages, DMS, email, email, phone calls, it's it's 1265 01:00:47,040 --> 01:00:49,000 Speaker 10: literally they're going to keep getting you from every way 1266 01:00:49,040 --> 01:00:51,360 Speaker 10: that they can. And with the with AI growing the 1267 01:00:51,360 --> 01:00:52,880 Speaker 10: way that it is, it's only going to get harder 1268 01:00:52,920 --> 01:00:56,320 Speaker 10: to spot. But yeah, you know, a general rule, just 1269 01:00:56,480 --> 01:01:01,240 Speaker 10: don't anyone that's unsolicited reaching out to you for anything. 1270 01:01:01,640 --> 01:01:05,040 Speaker 10: You need to be skeptical. Don't be afraid to ask questions. Definitely, 1271 01:01:05,080 --> 01:01:07,680 Speaker 10: don't click any links that you're sinn, especially if it's 1272 01:01:07,680 --> 01:01:10,800 Speaker 10: a number you don't recognize, if it's a phone call, 1273 01:01:10,880 --> 01:01:13,000 Speaker 10: like I don't even I mean, I answer my phone 1274 01:01:13,040 --> 01:01:15,400 Speaker 10: for spam calls because that's what we do, but in general, 1275 01:01:15,440 --> 01:01:17,080 Speaker 10: in my day to day life, I don't even answer 1276 01:01:17,160 --> 01:01:18,120 Speaker 10: numbers I don't recognize. 1277 01:01:18,160 --> 01:01:19,080 Speaker 3: They can leave me a message. 1278 01:01:19,080 --> 01:01:21,840 Speaker 10: I'll call them back if it's important, you know, they'll 1279 01:01:21,880 --> 01:01:23,760 Speaker 10: they'll have my number. So, you know, you just got 1280 01:01:23,800 --> 01:01:26,919 Speaker 10: to be very careful about what people want, what they're 1281 01:01:26,960 --> 01:01:29,160 Speaker 10: asking you to do, and don't just take their word 1282 01:01:29,200 --> 01:01:31,040 Speaker 10: for it. If they say they're with the DMV, if 1283 01:01:31,040 --> 01:01:33,040 Speaker 10: they say they're with the I R S, you can't 1284 01:01:33,080 --> 01:01:35,520 Speaker 10: just take at face value. You know, it's you can 1285 01:01:35,560 --> 01:01:38,720 Speaker 10: never be afraid to ask questions and never be afraid 1286 01:01:39,040 --> 01:01:41,240 Speaker 10: to take your time and ask a loved one like 1287 01:01:41,280 --> 01:01:44,480 Speaker 10: don't ever especially elderly people remind them. Do not ever 1288 01:01:44,560 --> 01:01:47,760 Speaker 10: let anyone pressure you into anything. Scammers will play on 1289 01:01:48,160 --> 01:01:50,760 Speaker 10: your fears or your dreams, and a really good scam 1290 01:01:50,760 --> 01:01:54,760 Speaker 10: will do both. So being pressured, being rushed, being threatened 1291 01:01:54,840 --> 01:01:57,320 Speaker 10: always massive red flags and links. Be careful with links, 1292 01:01:57,360 --> 01:01:58,160 Speaker 10: don't ever click them. 1293 01:01:58,400 --> 01:02:00,600 Speaker 11: If you receive an email in duties and number to 1294 01:02:00,680 --> 01:02:03,600 Speaker 11: call again, don't call the number. And no matter who 1295 01:02:03,720 --> 01:02:05,840 Speaker 11: is calling, exactly like Ashan said, if. 1296 01:02:05,760 --> 01:02:06,280 Speaker 5: It's j M V. 1297 01:02:06,640 --> 01:02:08,919 Speaker 11: Sheriff who is coming to arrest you because you didn't 1298 01:02:08,960 --> 01:02:11,840 Speaker 11: pay taxes, no matter what's happening, We're living in a 1299 01:02:11,880 --> 01:02:15,680 Speaker 11: life that if you booking tickets, you're putting booking cruises, 1300 01:02:16,400 --> 01:02:21,280 Speaker 11: you shopping on Amazon, no matter what's happening to you. 1301 01:02:20,480 --> 01:02:21,520 Speaker 3: Do your own research. 1302 01:02:21,880 --> 01:02:25,760 Speaker 11: If you got a message about from Amazon or from Netflix, 1303 01:02:25,840 --> 01:02:30,240 Speaker 11: on from anything, don't don't take the word for it. 1304 01:02:30,560 --> 01:02:33,800 Speaker 11: Don't trust anybody. Do your research. Go and put Netflix 1305 01:02:33,840 --> 01:02:37,240 Speaker 11: dot com or whatever the website is, and call yourself. 1306 01:02:37,480 --> 01:02:40,480 Speaker 11: Don't let Bank of America, chase bank whoever is claiming 1307 01:02:40,560 --> 01:02:45,200 Speaker 11: to be or government officials. Find independent number online and 1308 01:02:45,240 --> 01:02:47,320 Speaker 11: call that number. And this is it. And that's how 1309 01:02:47,400 --> 01:02:50,040 Speaker 11: you know. If you're calling people and you're asking for help. 1310 01:02:50,400 --> 01:02:52,919 Speaker 11: It means everything, okay, but if somebody is calling you 1311 01:02:53,240 --> 01:02:56,520 Speaker 11: and urging you to do things, don't do it. 1312 01:02:57,000 --> 01:02:59,360 Speaker 1: Yeah, it's gotten to the point where like if I 1313 01:02:59,440 --> 01:03:01,400 Speaker 1: you know, any one that calls, like if it's you know, 1314 01:03:01,440 --> 01:03:03,360 Speaker 1: one of these companies that you do business with, whether 1315 01:03:03,360 --> 01:03:06,080 Speaker 1: it's your bank or credit card or an insurance company, 1316 01:03:06,600 --> 01:03:08,880 Speaker 1: and they say, you know, we'd like to confirm some information, 1317 01:03:09,040 --> 01:03:11,760 Speaker 1: I'm always like, hold on, wait a second, Like I 1318 01:03:11,840 --> 01:03:15,120 Speaker 1: make sure that they're the ones. Well, most of the time, 1319 01:03:15,160 --> 01:03:16,800 Speaker 1: I just kind of try to ignore the call, like 1320 01:03:17,000 --> 01:03:19,040 Speaker 1: I'll just call back or something. But if they're if 1321 01:03:19,040 --> 01:03:21,240 Speaker 1: they're trying to confirm information, like let's say a simple 1322 01:03:21,280 --> 01:03:22,760 Speaker 1: scam could be like I call, you'd be like, okay, 1323 01:03:22,800 --> 01:03:25,560 Speaker 1: let me just confirm some information, right, let me your 1324 01:03:25,640 --> 01:03:26,680 Speaker 1: date of birth is what? 1325 01:03:26,800 --> 01:03:29,240 Speaker 2: And then you tell me that and your social is what? 1326 01:03:29,440 --> 01:03:30,160 Speaker 2: And then you tell me that. 1327 01:03:30,200 --> 01:03:32,360 Speaker 1: Now I've got pretty much everything I need in like 1328 01:03:32,480 --> 01:03:35,320 Speaker 1: less than five minutes, and before you even realize like, 1329 01:03:35,360 --> 01:03:37,280 Speaker 1: oh wait, hold on, who is this person I'm talking 1330 01:03:37,320 --> 01:03:37,720 Speaker 1: to again? 1331 01:03:38,200 --> 01:03:39,840 Speaker 10: Well, that's the thing is when they're calling you is 1332 01:03:39,840 --> 01:03:42,520 Speaker 10: when you need to be really careful. Even even if 1333 01:03:42,560 --> 01:03:45,440 Speaker 10: your caller ID says that it is your bank, Like 1334 01:03:45,480 --> 01:03:48,280 Speaker 10: if you recognize the number, that doesn't mean it's your bank. 1335 01:03:48,400 --> 01:03:51,120 Speaker 10: Call spoofing is very easy to do, and you can 1336 01:03:51,160 --> 01:03:53,600 Speaker 10: make your call, like if I got your mom's phone number, 1337 01:03:53,640 --> 01:03:55,440 Speaker 10: I could spoof her number and call you right now 1338 01:03:55,480 --> 01:03:57,240 Speaker 10: and make your phone would say your mom's calling you. 1339 01:03:57,480 --> 01:03:59,680 Speaker 10: So the best thing to fight against that is hang 1340 01:03:59,760 --> 01:04:02,320 Speaker 10: up and call them back, because when they're call spoofing, 1341 01:04:02,320 --> 01:04:04,280 Speaker 10: they can only outbound the call, they can't receive it. 1342 01:04:04,600 --> 01:04:06,360 Speaker 10: So you call the number on the back of your 1343 01:04:06,360 --> 01:04:08,520 Speaker 10: credit card and you ask them do I have a 1344 01:04:08,520 --> 01:04:09,720 Speaker 10: problem or was that fake? 1345 01:04:09,760 --> 01:04:11,120 Speaker 3: And they will obviously let you know. 1346 01:04:11,440 --> 01:04:14,520 Speaker 1: This is this AI voice stuff. We've only got a minute, 1347 01:04:14,560 --> 01:04:16,280 Speaker 1: so I want to hear about the show real quick. 1348 01:04:16,280 --> 01:04:18,040 Speaker 1: But is the AI voice stuff something to be worried 1349 01:04:18,040 --> 01:04:18,520 Speaker 1: about too? 1350 01:04:19,080 --> 01:04:19,360 Speaker 6: Yep? 1351 01:04:19,520 --> 01:04:22,360 Speaker 10: People calling impersonating your I mean it used to be 1352 01:04:22,440 --> 01:04:24,720 Speaker 10: where someone would call your grandma and say, you know, hey, 1353 01:04:24,760 --> 01:04:27,040 Speaker 10: we have your son here. He's been arrested. They tried 1354 01:04:27,040 --> 01:04:29,760 Speaker 10: this on my Gramdma that he's been arrested for DUI 1355 01:04:29,840 --> 01:04:31,720 Speaker 10: he needs money. Of course that wasn't true. But now 1356 01:04:31,760 --> 01:04:33,600 Speaker 10: it's to the point where they can listen to your voice, 1357 01:04:33,640 --> 01:04:35,919 Speaker 10: especially someone like me who's online. You can find hours 1358 01:04:35,960 --> 01:04:37,720 Speaker 10: and hours of my voice. They can clone it, they 1359 01:04:37,760 --> 01:04:40,280 Speaker 10: can create it to say literally anything that they want to, 1360 01:04:40,320 --> 01:04:40,960 Speaker 10: and you'll never know. 1361 01:04:41,000 --> 01:04:42,160 Speaker 3: You'll never know who the hell you're talking to. 1362 01:04:42,200 --> 01:04:44,400 Speaker 10: That's why it's important between families to have like a 1363 01:04:44,440 --> 01:04:46,520 Speaker 10: pass code that only your family knows. You know, if 1364 01:04:46,520 --> 01:04:48,480 Speaker 10: you're ever unsure who's calling or who's talking, if there's 1365 01:04:48,480 --> 01:04:50,920 Speaker 10: an emergency, make sure you guys verify that between yourselves. 1366 01:04:51,080 --> 01:04:51,400 Speaker 3: All Right. 1367 01:04:51,440 --> 01:04:54,680 Speaker 1: The show is called Scammed Getting Even As on Fox Nation. 1368 01:04:54,800 --> 01:04:55,840 Speaker 1: How do folks watch this? 1369 01:04:56,640 --> 01:04:59,600 Speaker 10: Foxnation dot Com? At premiere is October twenty second. We 1370 01:04:59,640 --> 01:05:02,000 Speaker 10: are so so freaking excited to be able to bring 1371 01:05:02,040 --> 01:05:05,000 Speaker 10: scam bating and scam awareness to a mainstream level. It's 1372 01:05:05,000 --> 01:05:08,480 Speaker 10: a six part, six episode season one, one episode every 1373 01:05:08,480 --> 01:05:11,040 Speaker 10: Wednesday starting on the twenty second, and it's every episode 1374 01:05:11,080 --> 01:05:12,640 Speaker 10: is very different, very exciting. 1375 01:05:12,680 --> 01:05:15,640 Speaker 1: Exilit right, they're playing us off, Ashton Bingham and Art Koolik. 1376 01:05:15,680 --> 01:05:17,840 Speaker 2: Thanks so much for joining me today. Really appreciate it. 1377 01:05:18,360 --> 01:05:19,920 Speaker 3: Thank you so much, you guys, guys. 1378 01:05:19,920 --> 01:05:21,760 Speaker 1: All Right, more rich on Tech coming up right after this. 1379 01:05:24,520 --> 01:05:27,080 Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging 1380 01:05:27,120 --> 01:05:30,600 Speaker 1: out with you Talking Technology, triple A, rich one oh one. 1381 01:05:31,480 --> 01:05:31,560 Speaker 9: Uh. 1382 01:05:31,680 --> 01:05:35,840 Speaker 1: Chat gibt got a big new feature this week. They've 1383 01:05:35,880 --> 01:05:44,680 Speaker 1: got apps now built into chat gebt, so Booking, dot Com, Canva, Corsera, Expedia, Figma, Spotify, Zilo. 1384 01:05:45,520 --> 01:05:47,920 Speaker 1: These are all things that you can now access inside 1385 01:05:47,960 --> 01:05:51,439 Speaker 1: of chatchept, so it's kind of like a mini app 1386 01:05:51,480 --> 01:05:54,240 Speaker 1: store that you can talk to in natural language. That 1387 01:05:54,320 --> 01:05:56,520 Speaker 1: I think is the biggest takeaway from this is that 1388 01:05:57,800 --> 01:06:00,440 Speaker 1: Spotify make me a workout playlist, which you can already 1389 01:06:00,440 --> 01:06:04,400 Speaker 1: do on Spotify anyway, but I think the Zillo example 1390 01:06:04,480 --> 01:06:07,840 Speaker 1: is the best one. So Zillo show me homes in 1391 01:06:07,880 --> 01:06:11,800 Speaker 1: a city under a certain price with this many bedrooms 1392 01:06:11,840 --> 01:06:16,800 Speaker 1: and walking distance to whatever a school, you know, a university. 1393 01:06:17,240 --> 01:06:20,720 Speaker 1: So again it's natural language. And I think this is 1394 01:06:20,760 --> 01:06:23,320 Speaker 1: what we have been waiting for when it comes to 1395 01:06:23,360 --> 01:06:25,720 Speaker 1: interacting with our computers. And I think this is part 1396 01:06:25,720 --> 01:06:29,040 Speaker 1: of the reason why chat gbt has become so popular 1397 01:06:29,080 --> 01:06:32,880 Speaker 1: and so incredibly useful for so many people very quickly. 1398 01:06:32,920 --> 01:06:35,880 Speaker 1: It's because you don't need to read an instruction manual 1399 01:06:36,040 --> 01:06:38,520 Speaker 1: to learn how to use it. You just talk to 1400 01:06:38,560 --> 01:06:41,400 Speaker 1: it and you can do a lot of stuff just 1401 01:06:41,480 --> 01:06:43,800 Speaker 1: by talking. You could do a lot of stuff just 1402 01:06:43,800 --> 01:06:45,920 Speaker 1: by pasting in some data and it figures out what 1403 01:06:45,920 --> 01:06:50,240 Speaker 1: you're trying to do. Peloton, Target, Uber, and open Table 1404 01:06:50,280 --> 01:06:51,720 Speaker 1: are also coming later this year. 1405 01:06:52,240 --> 01:06:53,120 Speaker 2: So what does this mean. 1406 01:06:53,240 --> 01:06:55,360 Speaker 1: This means that you can now use all of these 1407 01:06:55,480 --> 01:06:59,360 Speaker 1: apps without actually opening the app. So we're getting to 1408 01:06:59,400 --> 01:07:01,600 Speaker 1: a point where you're gonna be able to do say 1409 01:07:01,680 --> 01:07:04,520 Speaker 1: to chat GBT, hey can you reserve me a table 1410 01:07:04,600 --> 01:07:09,400 Speaker 1: at Peter Steakhouse Thursday night at eight pm? And it 1411 01:07:09,440 --> 01:07:10,880 Speaker 1: will go out and it will do that for you. 1412 01:07:12,160 --> 01:07:14,320 Speaker 1: Can you find me this product at Target and order 1413 01:07:14,360 --> 01:07:16,320 Speaker 1: it for me? And because your account is linked up, 1414 01:07:16,640 --> 01:07:18,280 Speaker 1: it'll be able to do all that stuff. I mean, 1415 01:07:18,320 --> 01:07:23,560 Speaker 1: this is really really powerful. I just I find this 1416 01:07:23,640 --> 01:07:26,000 Speaker 1: to be really really incredible. So anyway, check it out 1417 01:07:26,240 --> 01:07:28,760 Speaker 1: Chat GBT. If you're using it, all you have to 1418 01:07:28,800 --> 01:07:31,320 Speaker 1: do to activate this. It's not on my app just yet, 1419 01:07:31,360 --> 01:07:33,520 Speaker 1: so if you have the desktop app, it's not I 1420 01:07:33,520 --> 01:07:35,080 Speaker 1: don't see it there just yet. But if you go 1421 01:07:35,120 --> 01:07:39,000 Speaker 1: to chat chat GBT dot com and you just do 1422 01:07:39,080 --> 01:07:42,600 Speaker 1: the at symbol, you'll see Booking dot Com comes up, 1423 01:07:42,680 --> 01:07:47,560 Speaker 1: Canva comes up, Corsera, Expedia, Figma, Spotify, Zilo, and a 1424 01:07:47,560 --> 01:07:50,160 Speaker 1: couple other things, so you can just interact with those 1425 01:07:50,200 --> 01:07:53,680 Speaker 1: things by talking. I think this is really the next level, 1426 01:07:54,240 --> 01:07:57,240 Speaker 1: and it really puts chat GBT in a very powerful 1427 01:07:57,280 --> 01:08:00,160 Speaker 1: position of Imagine when we get to the point where 1428 01:08:00,160 --> 01:08:02,760 Speaker 1: we're using these little devices to interact with AI, like 1429 01:08:02,800 --> 01:08:06,240 Speaker 1: a little tiny like you know, iPod shuffle type looking device, 1430 01:08:06,640 --> 01:08:08,280 Speaker 1: you'll be able to do all this stuff. Hey, can 1431 01:08:08,320 --> 01:08:10,280 Speaker 1: you check my target to see if that video game 1432 01:08:10,320 --> 01:08:12,440 Speaker 1: I want is in stock? It'll go, it'll look at it, 1433 01:08:12,440 --> 01:08:14,120 Speaker 1: it'll pull it, it'll figure it out, and it will 1434 01:08:14,160 --> 01:08:16,320 Speaker 1: come back to you with the answer, Hey, can you 1435 01:08:16,400 --> 01:08:18,519 Speaker 1: order this for me from door Dash? It'll just do it. 1436 01:08:19,040 --> 01:08:22,280 Speaker 1: I mean, really really wild stuff. So check it out 1437 01:08:22,320 --> 01:08:24,559 Speaker 1: if you haven't. The Canva one I'm looking forward to 1438 01:08:24,560 --> 01:08:27,920 Speaker 1: trying out. The ones that are interesting to me is 1439 01:08:28,040 --> 01:08:31,519 Speaker 1: zillow booking dot Com because you can ask for hotels. Hey, 1440 01:08:31,560 --> 01:08:34,479 Speaker 1: find me a lodge style hotel in the middle of 1441 01:08:34,520 --> 01:08:39,960 Speaker 1: Wyoming that's got a nine rating for customer reviews and 1442 01:08:40,280 --> 01:08:43,400 Speaker 1: a four star rating for stars. I mean, that's stuff 1443 01:08:43,400 --> 01:08:45,439 Speaker 1: that you can do already, but to be able to 1444 01:08:45,479 --> 01:08:48,240 Speaker 1: just ask in natural language is pretty cool. Now we'll 1445 01:08:48,240 --> 01:08:50,080 Speaker 1: see if it actually works as well as I want 1446 01:08:50,080 --> 01:08:52,599 Speaker 1: it to. But I think that this is great also 1447 01:08:52,640 --> 01:08:55,439 Speaker 1: for accessibility, you know, like that anyone can use this 1448 01:08:55,520 --> 01:08:58,519 Speaker 1: if they can speak or they can type that you know, 1449 01:08:58,560 --> 01:09:00,840 Speaker 1: you get lots of options for this stuff. Now, pretty 1450 01:09:00,840 --> 01:09:06,000 Speaker 1: pretty cool? All right, let's see here. Tony is an 1451 01:09:06,000 --> 01:09:08,160 Speaker 1: Orange County just has a quick comment. It sounds about 1452 01:09:08,240 --> 01:09:10,200 Speaker 1: the scam stuff. Tony, what's up? 1453 01:09:11,000 --> 01:09:12,240 Speaker 4: Hey, good only rich? How are you? 1454 01:09:12,400 --> 01:09:14,679 Speaker 2: I'm doing well? What you got? Almost got scammed? 1455 01:09:15,640 --> 01:09:18,240 Speaker 4: I did, And it has to do with what the 1456 01:09:18,280 --> 01:09:22,000 Speaker 4: gentlemen said. Although all the advice was great, when you're 1457 01:09:22,040 --> 01:09:25,839 Speaker 4: looking up. In my case, it was a brokerage account. 1458 01:09:25,880 --> 01:09:29,120 Speaker 4: I couldn't find a call in phone number. Yes, kind 1459 01:09:29,160 --> 01:09:33,680 Speaker 4: of a complex question, m hm. So I looked up 1460 01:09:33,760 --> 01:09:36,600 Speaker 4: the website and I found one that appeared to be 1461 01:09:36,720 --> 01:09:41,280 Speaker 4: who I was looking for. I called the number and 1462 01:09:41,760 --> 01:09:44,040 Speaker 4: at first the accent kind of gave me a bit 1463 01:09:44,080 --> 01:09:48,960 Speaker 4: of a hesitation, But then the questions came, you know, 1464 01:09:49,760 --> 01:09:54,120 Speaker 4: what's the uh, what's your name? What's the email associated 1465 01:09:54,160 --> 01:09:57,800 Speaker 4: to this account? And it started going down and they 1466 01:09:57,800 --> 01:09:59,960 Speaker 4: put me on hold, and I'm thinking, wait a minute, 1467 01:10:00,040 --> 01:10:02,640 Speaker 4: after what I've already given them, they shouldn't really know 1468 01:10:02,760 --> 01:10:06,120 Speaker 4: who I am, just from my phone number, because my 1469 01:10:06,120 --> 01:10:11,600 Speaker 4: phone numbers associated with my account and so I disconnected. 1470 01:10:12,800 --> 01:10:15,040 Speaker 4: So I just want everybody to be careful, even if 1471 01:10:15,040 --> 01:10:18,480 Speaker 4: you do look up a secondary source to reach somebody, 1472 01:10:19,280 --> 01:10:23,040 Speaker 4: to really make sure. Because what happened after I hung up, 1473 01:10:23,960 --> 01:10:27,240 Speaker 4: they called me back and were texting me, called me back, and. 1474 01:10:27,200 --> 01:10:29,799 Speaker 2: That was That's that's the giveaway. 1475 01:10:30,520 --> 01:10:33,240 Speaker 4: It was not who I was, because as soon as 1476 01:10:33,280 --> 01:10:35,439 Speaker 4: they heard the amount of money I was trying to 1477 01:10:35,479 --> 01:10:39,720 Speaker 4: figure out how to move. He probably would have got 1478 01:10:39,720 --> 01:10:40,679 Speaker 4: promoted that day. 1479 01:10:40,800 --> 01:10:42,080 Speaker 2: Yeah, it was. He perked up. 1480 01:10:42,120 --> 01:10:44,200 Speaker 1: He's like, hold on, we got a good I always 1481 01:10:44,200 --> 01:10:45,719 Speaker 1: think of it as like they're in like a boiler 1482 01:10:45,760 --> 01:10:47,799 Speaker 1: room kind of situation where there's a bunch of people 1483 01:10:48,320 --> 01:10:50,200 Speaker 1: in like a room with all these computers, like we 1484 01:10:50,240 --> 01:10:52,080 Speaker 1: got we got a good one. We got a good one. 1485 01:10:53,000 --> 01:10:54,800 Speaker 1: But Tony, I'm glad you didn't fall for that. But 1486 01:10:55,080 --> 01:10:58,799 Speaker 1: your spidey sense was was right. This happens a lot 1487 01:10:59,120 --> 01:11:02,479 Speaker 1: when people look up they will dial or they'll go 1488 01:11:02,560 --> 01:11:04,960 Speaker 1: on Google and they will just type in the name 1489 01:11:05,000 --> 01:11:09,639 Speaker 1: of a company like Delta phone number, right Spectrum phone number, 1490 01:11:09,760 --> 01:11:12,719 Speaker 1: or AT and T phone number, and these people actually 1491 01:11:12,720 --> 01:11:16,120 Speaker 1: buy sponsored results up at the top that display a 1492 01:11:16,160 --> 01:11:18,519 Speaker 1: phone number, and I'm looking right now to see if 1493 01:11:18,520 --> 01:11:20,840 Speaker 1: there's any you know, they maybe Google has gotten a 1494 01:11:20,840 --> 01:11:22,840 Speaker 1: little hip to this. But you really have to be 1495 01:11:22,840 --> 01:11:25,599 Speaker 1: careful because so many people got dinged on this over 1496 01:11:25,640 --> 01:11:28,920 Speaker 1: the past couple of years because their Spidey sense did 1497 01:11:28,920 --> 01:11:31,080 Speaker 1: not go up. And if you think about it, Tony, 1498 01:11:31,160 --> 01:11:34,280 Speaker 1: like you said, immediately, they're asking you for information to 1499 01:11:34,320 --> 01:11:37,320 Speaker 1: confirm your account, stuff that they should have. But again, 1500 01:11:37,720 --> 01:11:39,720 Speaker 1: our accounts are real accounts. Do this like when you 1501 01:11:39,800 --> 01:11:42,799 Speaker 1: call your bank Sometimes I'm like, you have this information? 1502 01:11:42,840 --> 01:11:44,360 Speaker 1: Why are you asking me for all this stuff? But 1503 01:11:44,400 --> 01:11:46,120 Speaker 1: it's like because they're trying to make sure you know 1504 01:11:46,400 --> 01:11:48,160 Speaker 1: you are who you say you are. But now I'm 1505 01:11:48,160 --> 01:11:50,120 Speaker 1: giving you my account number, I'm giving you my data birth, 1506 01:11:50,120 --> 01:11:52,360 Speaker 1: I'm giving you the last four of my social and 1507 01:11:52,640 --> 01:11:55,160 Speaker 1: all that information. If you just start spouting that out 1508 01:11:55,240 --> 01:11:57,559 Speaker 1: to some scam artists, they're going to run with that. 1509 01:11:57,760 --> 01:12:00,320 Speaker 2: So good advice, do not Google. 1510 01:12:01,120 --> 01:12:04,040 Speaker 1: You can Google for phone numbers, but do not take 1511 01:12:04,120 --> 01:12:07,559 Speaker 1: the number off the Google search results. Go into the 1512 01:12:07,600 --> 01:12:11,080 Speaker 1: actual website of the company you're trying it. So for Spectrum, Okay, 1513 01:12:11,479 --> 01:12:15,360 Speaker 1: so I typed in Spectrum. Go to Spectrum's website and 1514 01:12:15,360 --> 01:12:17,200 Speaker 1: then make sure you're at the official website. 1515 01:12:17,240 --> 01:12:17,599 Speaker 9: Go down. 1516 01:12:17,680 --> 01:12:19,479 Speaker 1: Usually it's at the bottom of the page and it'll 1517 01:12:19,479 --> 01:12:22,960 Speaker 1: say customer support call that number eight eight eight rich 1518 01:12:23,000 --> 01:12:24,960 Speaker 1: one on one eight eight eight seven four to two 1519 01:12:25,000 --> 01:12:27,280 Speaker 1: four one zero one. Coming up, we'll talk Google Pixel 1520 01:12:27,360 --> 01:12:28,839 Speaker 1: Fold reviews. 1521 01:12:28,960 --> 01:12:30,360 Speaker 2: Coming up right here in rich on Tech. 1522 01:12:33,800 --> 01:12:36,760 Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging 1523 01:12:36,760 --> 01:12:40,280 Speaker 1: out with you talking technology at Triple eight rich one 1524 01:12:40,320 --> 01:12:43,000 Speaker 1: O one eight eight eight seven four to two four 1525 01:12:43,200 --> 01:12:48,120 Speaker 1: one zero one. The website for the show richon Tech 1526 01:12:48,360 --> 01:12:51,439 Speaker 1: dot TV can go there, get the show notes, uh 1527 01:12:51,479 --> 01:12:54,120 Speaker 1: and follow me on social media. I am on Instagram 1528 01:12:54,120 --> 01:12:58,160 Speaker 1: at rich on Tech. You can find me there. You 1529 01:12:58,200 --> 01:13:02,040 Speaker 1: will find me posting, not two you often I do post, 1530 01:13:02,479 --> 01:13:04,960 Speaker 1: but only when it's something that's uh, you know, interesting 1531 01:13:05,040 --> 01:13:09,679 Speaker 1: or useful or helpful. So yeah, it's all there. Let's 1532 01:13:09,720 --> 01:13:12,880 Speaker 1: see who has been holding the longest. Let's go to 1533 01:13:14,320 --> 01:13:16,240 Speaker 1: Let's go to Don in provo. 1534 01:13:17,560 --> 01:13:19,400 Speaker 2: Let's see what line is that that's. 1535 01:13:21,000 --> 01:13:25,200 Speaker 12: Don You're on with rich that you're amazing, You're handsome. 1536 01:13:26,000 --> 01:13:29,160 Speaker 2: Well, thank you, I mean I'm on the radio. You 1537 01:13:29,160 --> 01:13:29,839 Speaker 2: can tell. 1538 01:13:31,720 --> 01:13:34,839 Speaker 12: I called you a long time ago about Zelta dot com, 1539 01:13:35,200 --> 01:13:37,240 Speaker 12: d E L d t A dot com and you, 1540 01:13:37,439 --> 01:13:38,960 Speaker 12: and then the last couple weeks ago you said you 1541 01:13:39,080 --> 01:13:40,599 Speaker 12: like original ideas, right. 1542 01:13:41,360 --> 01:13:42,800 Speaker 2: I love original ideas. 1543 01:13:43,360 --> 01:13:49,400 Speaker 12: That sparked me. I have like four thousand pages of text, 1544 01:13:49,720 --> 01:13:56,400 Speaker 12: you know, okay, prolific, prolific in problem and yeah, every 1545 01:13:56,479 --> 01:14:00,439 Speaker 12: day there's a new something, new original idea pretty much 1546 01:14:00,479 --> 01:14:01,679 Speaker 12: every single day, maybe even more. 1547 01:14:02,000 --> 01:14:03,280 Speaker 2: What's what can I help you with? 1548 01:14:04,280 --> 01:14:08,800 Speaker 12: Oh, I'm just gonna ask a question. I'm trying to 1549 01:14:08,800 --> 01:14:12,360 Speaker 12: find the best free AI for my one and a 1550 01:14:12,360 --> 01:14:15,160 Speaker 12: half hours of video musical that I was in Once 1551 01:14:15,240 --> 01:14:17,160 Speaker 12: Fun of Mattress, to clean up the scenery, to set 1552 01:14:17,240 --> 01:14:19,559 Speaker 12: the costumes, the music, the scene etcenta from the musical 1553 01:14:19,560 --> 01:14:22,120 Speaker 12: Once Fund of Mattress nineteen eighty five. With an old 1554 01:14:22,280 --> 01:14:26,719 Speaker 12: has an old video camera videotape file is the file 1555 01:14:26,840 --> 01:14:27,439 Speaker 12: is vo b. 1556 01:14:27,800 --> 01:14:30,920 Speaker 2: Oh vo b. That's a. That's a. That's a tricky one. 1557 01:14:31,760 --> 01:14:33,599 Speaker 1: Well, so you're trying, okay, you want to you want 1558 01:14:33,600 --> 01:14:35,960 Speaker 1: to run this through and get this cleaned up. So 1559 01:14:36,040 --> 01:14:39,479 Speaker 1: here's the deal. I am sure there are ways of 1560 01:14:39,520 --> 01:14:42,840 Speaker 1: doing this. At this point, I don't think there is 1561 01:14:42,920 --> 01:14:46,400 Speaker 1: a popular way to do it, nor do. I think 1562 01:14:46,400 --> 01:14:49,360 Speaker 1: there's a consumer version of this. So we are just 1563 01:14:49,439 --> 01:14:52,920 Speaker 1: at the point right now where where AI is doing 1564 01:14:52,960 --> 01:14:57,080 Speaker 1: a lot of stuff with photos. Obviously Google's Nano Banana 1565 01:14:57,560 --> 01:15:00,800 Speaker 1: and Gemini is like probably the best at that. So 1566 01:15:00,840 --> 01:15:02,920 Speaker 1: I think we're getting there. But I think when it 1567 01:15:02,960 --> 01:15:05,559 Speaker 1: comes to just taking this VOB file, which by the way, 1568 01:15:05,560 --> 01:15:08,880 Speaker 1: are very tricky. Those are typically from DVDs, so you'd 1569 01:15:08,880 --> 01:15:11,160 Speaker 1: have to convert that into a file that's you know, 1570 01:15:11,200 --> 01:15:14,160 Speaker 1: a regular you know, and like an MP four or something. 1571 01:15:14,200 --> 01:15:14,920 Speaker 2: You could do that with. 1572 01:15:17,240 --> 01:15:20,639 Speaker 1: What's that program, handbreak, So you can take handbreak. That's 1573 01:15:20,680 --> 01:15:23,720 Speaker 1: an easy conversion program, open source, put it in there, 1574 01:15:23,760 --> 01:15:27,160 Speaker 1: get it into a better format. But I don't think 1575 01:15:27,200 --> 01:15:29,200 Speaker 1: at this point, as far as I know, there's not 1576 01:15:29,280 --> 01:15:32,000 Speaker 1: a website I can just recommend and say, oh yeah, 1577 01:15:32,040 --> 01:15:34,120 Speaker 1: take this video and throw it in there and it 1578 01:15:34,160 --> 01:15:36,439 Speaker 1: will clean up everything on that video. Like, there's just 1579 01:15:36,479 --> 01:15:38,080 Speaker 1: not a place that I know that will do that. 1580 01:15:38,520 --> 01:15:42,799 Speaker 1: Photos no problem. We can restore photos very easily on Gemini. 1581 01:15:42,880 --> 01:15:45,800 Speaker 1: If you take an old picture and you pop it 1582 01:15:45,840 --> 01:15:49,960 Speaker 1: into Gemini and say restore this photo, it will do it. 1583 01:15:49,960 --> 01:15:53,240 Speaker 1: It's just incredible the results. So I think we're getting 1584 01:15:53,320 --> 01:15:56,800 Speaker 1: there don with the other stuff, but I don't think 1585 01:15:56,800 --> 01:15:59,000 Speaker 1: we're there just yet. Yes, it is someone listening and 1586 01:15:59,000 --> 01:16:01,439 Speaker 1: they're saying, Rich, there's a will do this, like there 1587 01:16:01,520 --> 01:16:04,120 Speaker 1: probably is. I don't think there's a consumer version right 1588 01:16:04,160 --> 01:16:07,599 Speaker 1: now that's that's very good at doing an entire video 1589 01:16:07,720 --> 01:16:09,720 Speaker 1: and ai ing it. I mean, if you look at 1590 01:16:09,920 --> 01:16:12,640 Speaker 1: Wizard of Oz, they did that at the sphere. It 1591 01:16:12,640 --> 01:16:14,760 Speaker 1: cost him one hundred million bucks to do that. So 1592 01:16:14,840 --> 01:16:17,120 Speaker 1: it's not like you can just take that video and 1593 01:16:17,160 --> 01:16:19,439 Speaker 1: just throw it into some program some website that you're 1594 01:16:19,439 --> 01:16:20,920 Speaker 1: gonna find and it's gonna do it for free and 1595 01:16:20,960 --> 01:16:21,800 Speaker 1: clean up every frame. 1596 01:16:21,840 --> 01:16:23,200 Speaker 2: It's just not possible right now. 1597 01:16:23,720 --> 01:16:26,680 Speaker 1: So I would I would think in the next I 1598 01:16:26,680 --> 01:16:28,800 Speaker 1: would say a couple of years, and I'd say a 1599 01:16:28,800 --> 01:16:31,120 Speaker 1: couple of years probably gonna be quicker than that. But 1600 01:16:31,200 --> 01:16:32,639 Speaker 1: I think we're going to see some of these apps 1601 01:16:32,680 --> 01:16:35,439 Speaker 1: that can probably do that. Thanks for the call, don 1602 01:16:35,479 --> 01:16:36,280 Speaker 1: appreciate it. 1603 01:16:36,520 --> 01:16:40,599 Speaker 2: Let's go to Richard in Costa Mesa. 1604 01:16:40,680 --> 01:16:44,720 Speaker 8: You're on with rich Back in the day, I upgraded 1605 01:16:44,800 --> 01:16:50,040 Speaker 8: my Windows seven laptop to Windows ten. Have been putting 1606 01:16:50,040 --> 01:16:53,920 Speaker 8: all the updates all the way up till today. My 1607 01:16:54,040 --> 01:16:58,400 Speaker 8: question is is there an advantage to downloading and installing 1608 01:16:58,439 --> 01:17:05,679 Speaker 8: a current Windows ten file to my laptop. Verse over 1609 01:17:06,040 --> 01:17:07,720 Speaker 8: you know what I have right now, which is an 1610 01:17:07,720 --> 01:17:09,160 Speaker 8: old Window ten file. 1611 01:17:09,400 --> 01:17:11,599 Speaker 2: Yeah, I'll tell you what's happening. 1612 01:17:11,640 --> 01:17:13,680 Speaker 1: So basically, if you use the one that's already on 1613 01:17:13,720 --> 01:17:16,000 Speaker 1: your computer, it's probably like are you talking, it's like 1614 01:17:16,040 --> 01:17:19,240 Speaker 1: stored on your computer like a partition or something. Yeah, 1615 01:17:19,360 --> 01:17:23,800 Speaker 1: Like it's just already there versus downloading it. So basically, 1616 01:17:24,040 --> 01:17:26,720 Speaker 1: the version that's on your computer is as old as 1617 01:17:26,760 --> 01:17:29,360 Speaker 1: that computer. So it's it's you're talking, it's, uh, you 1618 01:17:29,360 --> 01:17:30,880 Speaker 1: know how old is this computer? 1619 01:17:31,600 --> 01:17:35,960 Speaker 8: But I heard that it's eight years ago that Windows 1620 01:17:36,000 --> 01:17:38,360 Speaker 8: ten was available to upgrade from Windows seven. 1621 01:17:38,520 --> 01:17:40,839 Speaker 2: Okay, so it's you're talking eight years old. 1622 01:17:41,080 --> 01:17:43,720 Speaker 1: The bottom line is that, yes, you can install it 1623 01:17:43,760 --> 01:17:45,840 Speaker 1: from there, you're going to be spending the next you know, 1624 01:17:45,840 --> 01:17:48,840 Speaker 1: a couple hours doing the updates on that program. So 1625 01:17:49,640 --> 01:17:52,320 Speaker 1: either way, we'll get you to the same ending place, 1626 01:17:52,400 --> 01:17:54,559 Speaker 1: which is you know, you'll have you'll finally be updated 1627 01:17:54,600 --> 01:17:55,240 Speaker 1: after a while. 1628 01:17:55,640 --> 01:17:58,439 Speaker 2: If you no advantage, I don't think there's an advantage. 1629 01:17:58,479 --> 01:18:00,519 Speaker 1: I think it's easier because you don't have to you 1630 01:18:00,560 --> 01:18:02,800 Speaker 1: don't have to worry about downloading it, and how are 1631 01:18:02,800 --> 01:18:04,120 Speaker 1: you downloading it and installing it? 1632 01:18:04,160 --> 01:18:05,000 Speaker 2: Like you know how to do that? 1633 01:18:05,400 --> 01:18:08,680 Speaker 8: Well, yeah, you go to the Microsoft website, download the 1634 01:18:08,720 --> 01:18:11,640 Speaker 8: i ISO file to your laptop, and then install it 1635 01:18:11,680 --> 01:18:12,080 Speaker 8: from there. 1636 01:18:12,680 --> 01:18:13,160 Speaker 5: Uh. 1637 01:18:13,320 --> 01:18:14,360 Speaker 2: Usually it's not that easy. 1638 01:18:14,479 --> 01:18:17,040 Speaker 1: Usually you need to put that uh that file onto 1639 01:18:17,080 --> 01:18:19,000 Speaker 1: like a flash drive and then make it bootable. 1640 01:18:19,040 --> 01:18:21,680 Speaker 2: There's a player. Yeah, yeah, Okay, it sounds like you 1641 01:18:21,720 --> 01:18:22,280 Speaker 2: know what you're doing. 1642 01:18:22,320 --> 01:18:24,559 Speaker 1: So I would just do that personally, because that way 1643 01:18:24,560 --> 01:18:27,679 Speaker 1: you're getting a fresh, nice, clean install and you're getting 1644 01:18:27,720 --> 01:18:30,040 Speaker 1: something that is uh, you know, up to date, so 1645 01:18:30,040 --> 01:18:31,559 Speaker 1: you're gonna have you still have to probably do some 1646 01:18:31,640 --> 01:18:33,000 Speaker 1: updates on it, but I think it's going to be 1647 01:18:33,040 --> 01:18:34,559 Speaker 1: less than you'd have to do if you were to 1648 01:18:34,680 --> 01:18:38,160 Speaker 1: install this from your uh whatever's residing on your laptop. 1649 01:18:38,200 --> 01:18:40,400 Speaker 1: But Richard, it sounds like you know your way around. 1650 01:18:40,479 --> 01:18:43,320 Speaker 1: If you if you're talking rufus and i ISO files, 1651 01:18:43,560 --> 01:18:45,439 Speaker 1: you know what you're doing. I would say do it 1652 01:18:45,479 --> 01:18:48,920 Speaker 1: that way, and I think that's a much cleaner method 1653 01:18:48,920 --> 01:18:52,400 Speaker 1: than using the old program, which is fine, but it's 1654 01:18:52,479 --> 01:18:54,080 Speaker 1: it's going to be you know, dated, and you have 1655 01:18:54,120 --> 01:18:56,000 Speaker 1: to update it immediately. It's gonna take a while to 1656 01:18:56,040 --> 01:18:58,880 Speaker 1: do that. So thanks for the call. Appreciate it. Eighty 1657 01:18:58,880 --> 01:19:01,240 Speaker 1: to eight Rich one on one. The reviews are in 1658 01:19:01,400 --> 01:19:04,639 Speaker 1: for Google's Pixel ten Pro fold. I did not test 1659 01:19:04,720 --> 01:19:06,559 Speaker 1: this phone. I saw, I went hands on with it, 1660 01:19:06,600 --> 01:19:08,800 Speaker 1: but I did not test it. So I will rely 1661 01:19:09,000 --> 01:19:12,280 Speaker 1: on the folks that did from all these other websites 1662 01:19:12,280 --> 01:19:15,200 Speaker 1: that I rounded up some of their reviews. But you know, 1663 01:19:15,360 --> 01:19:17,080 Speaker 1: I'll be honest, I didn't really want to review it 1664 01:19:17,120 --> 01:19:21,599 Speaker 1: because it's not something that people are really demanding. They're 1665 01:19:21,640 --> 01:19:23,360 Speaker 1: just not like a lot of people are not asking 1666 01:19:23,360 --> 01:19:26,320 Speaker 1: me about foldables. This thing is eighteen hundred dollars. And 1667 01:19:26,400 --> 01:19:29,160 Speaker 1: also I think that the you know, and I'll tell 1668 01:19:29,160 --> 01:19:30,800 Speaker 1: you what the end result is of all this, but 1669 01:19:30,880 --> 01:19:33,840 Speaker 1: let me just go through the reviews here. So here's 1670 01:19:33,880 --> 01:19:37,160 Speaker 1: the improvements. You've got a new hinge, you've got new 1671 01:19:37,920 --> 01:19:41,680 Speaker 1: dust and water resistance. You've got G two built in 1672 01:19:41,760 --> 01:19:44,120 Speaker 1: on it, which is nice, the magnetic charging. It's got 1673 01:19:44,120 --> 01:19:47,360 Speaker 1: a bigger battery, so there are some improvements. The reviewers 1674 01:19:47,400 --> 01:19:50,599 Speaker 1: say that it is the most durable foldable yet from Google, 1675 01:19:50,680 --> 01:19:54,000 Speaker 1: so that's nice. The Verge buried it in sand and 1676 01:19:54,080 --> 01:19:58,040 Speaker 1: it did survive. Google did not make this thing any slimmer, 1677 01:19:58,240 --> 01:20:01,680 Speaker 1: it's still heavy, bulky, And when you compare it to 1678 01:20:01,720 --> 01:20:04,200 Speaker 1: something like Samsung's Galaxy Z Fold seven, which is just 1679 01:20:04,240 --> 01:20:07,320 Speaker 1: a marvel of engineering, it's like, hold on, there's two, 1680 01:20:07,479 --> 01:20:10,240 Speaker 1: Like what's at Google? You just took two phones and 1681 01:20:10,280 --> 01:20:13,800 Speaker 1: you literally slapped them together, whereas Samsung went back to 1682 01:20:13,840 --> 01:20:16,400 Speaker 1: the drawing board and engineered that Fold seven to be 1683 01:20:16,560 --> 01:20:19,439 Speaker 1: such an amazing device and super thin you won't even 1684 01:20:19,479 --> 01:20:23,040 Speaker 1: believe it. The cameras are not necessarily pro level. 1685 01:20:23,080 --> 01:20:23,519 Speaker 2: They're good. 1686 01:20:23,560 --> 01:20:26,200 Speaker 1: It's a pixel camera, so it's going to be good. 1687 01:20:26,840 --> 01:20:29,120 Speaker 1: But the reviewers say it's the same sensors as the 1688 01:20:29,160 --> 01:20:32,759 Speaker 1: base Pixel ten, not the higher end Pixel ten Pro series. 1689 01:20:33,479 --> 01:20:37,439 Speaker 1: Gizmoto even called them regressed compared to last year. Battery 1690 01:20:37,479 --> 01:20:40,439 Speaker 1: life and build quality was good, but some of the 1691 01:20:40,479 --> 01:20:43,880 Speaker 1: AI features I disagree with that. Some of the AI 1692 01:20:44,000 --> 01:20:46,599 Speaker 1: folks as folks said that the AI features like magic 1693 01:20:46,680 --> 01:20:47,560 Speaker 1: q are gimmicky. 1694 01:20:47,960 --> 01:20:49,080 Speaker 2: I don't think that's true. 1695 01:20:49,120 --> 01:20:51,840 Speaker 1: Magic Q is this thing where let's say someone texts 1696 01:20:51,840 --> 01:20:53,760 Speaker 1: you and says, he, what's that restaurant reading out on 1697 01:20:53,800 --> 01:20:57,479 Speaker 1: Friday night? Google using AI will look through all of 1698 01:20:57,479 --> 01:21:00,439 Speaker 1: your emails and your texts and your whatever stored on 1699 01:21:00,479 --> 01:21:03,360 Speaker 1: your phone and it will figure out that information and 1700 01:21:03,400 --> 01:21:05,320 Speaker 1: present it to you, and then in one click, you 1701 01:21:05,360 --> 01:21:06,800 Speaker 1: can just send it to your friend. So I think 1702 01:21:06,840 --> 01:21:10,160 Speaker 1: that's great. I've liked that on the Pixel ten series. 1703 01:21:10,280 --> 01:21:13,640 Speaker 1: But the ad me feature, which is the ability to 1704 01:21:13,800 --> 01:21:16,599 Speaker 1: take a picture and then add yourself to that picture, 1705 01:21:16,880 --> 01:21:18,360 Speaker 1: is very gimmicky. 1706 01:21:17,920 --> 01:21:19,599 Speaker 2: And it's actually very tough to use. 1707 01:21:20,560 --> 01:21:22,840 Speaker 1: I don't even understand why that's still on these phones, 1708 01:21:22,840 --> 01:21:24,360 Speaker 1: because it's just I don't think anyone's using that. 1709 01:21:25,800 --> 01:21:26,799 Speaker 2: Zd net says. 1710 01:21:26,560 --> 01:21:30,759 Speaker 1: The Pixel is better for dusty environments, but Samsung wins 1711 01:21:30,760 --> 01:21:34,040 Speaker 1: on basically every other thing performance than this multitasking. 1712 01:21:34,120 --> 01:21:35,559 Speaker 2: So the verdict across the board. 1713 01:21:35,960 --> 01:21:38,160 Speaker 1: It's great for durability and battery life, but the z 1714 01:21:38,280 --> 01:21:41,559 Speaker 1: Fold seven is still the foldable to beat. And I 1715 01:21:41,560 --> 01:21:43,719 Speaker 1: could have told you that without reviewing this phone, because 1716 01:21:43,880 --> 01:21:45,639 Speaker 1: I played with it a bit at the Google event, 1717 01:21:45,720 --> 01:21:49,479 Speaker 1: and while it's nice, it's not really an upgrade in 1718 01:21:49,520 --> 01:21:53,360 Speaker 1: a big way from the last Fold from Google. And 1719 01:21:53,400 --> 01:21:56,200 Speaker 1: this is the third generation. They didn't really change too much. 1720 01:21:56,280 --> 01:21:58,679 Speaker 1: I mean, yes, they made the dust resistance, they've added 1721 01:21:58,680 --> 01:22:02,360 Speaker 1: the Chi charging, the wireless charging, and the battery, but 1722 01:22:03,160 --> 01:22:04,960 Speaker 1: in the hinge is better, but it's really the z 1723 01:22:05,120 --> 01:22:08,280 Speaker 1: fold seven. They just improved every aspect of that device. 1724 01:22:08,680 --> 01:22:11,120 Speaker 1: But my biggest downside is that it does not have 1725 01:22:11,160 --> 01:22:13,719 Speaker 1: the magnetic ring on the back, which is really annoying 1726 01:22:13,720 --> 01:22:15,840 Speaker 1: in this day and age because you're paying so much 1727 01:22:15,880 --> 01:22:19,040 Speaker 1: for that phone. To not get that feature as kind 1728 01:22:19,080 --> 01:22:22,439 Speaker 1: of a bummer. So anyway, Pixel foll ten, you know, 1729 01:22:23,040 --> 01:22:25,760 Speaker 1: probably want to skip. I think unless you love the 1730 01:22:25,760 --> 01:22:28,560 Speaker 1: pixel lineup and you love a foldable, it's probably not 1731 01:22:28,680 --> 01:22:30,760 Speaker 1: the best foldable out there. But I do love the 1732 01:22:30,760 --> 01:22:32,880 Speaker 1: Pixel ten. I will tell you that I do love 1733 01:22:32,920 --> 01:22:35,519 Speaker 1: that phone. I think there's still some issues with it. 1734 01:22:35,560 --> 01:22:38,880 Speaker 1: There's still it's not as the performance is not as 1735 01:22:38,920 --> 01:22:41,680 Speaker 1: great as the iPhone, and the software is incredible. It's 1736 01:22:41,720 --> 01:22:44,960 Speaker 1: really a smartphone, but it's still just like not as polished. 1737 01:22:45,040 --> 01:22:47,439 Speaker 1: Like it's crazy to me that like this phone is 1738 01:22:47,479 --> 01:22:49,920 Speaker 1: still just not as polished as the iPhone, even though 1739 01:22:49,960 --> 01:22:52,640 Speaker 1: I think the software on the Pixel is better. But 1740 01:22:52,760 --> 01:22:54,719 Speaker 1: you can do more on the on the iPhone because 1741 01:22:54,720 --> 01:22:57,559 Speaker 1: so many more developers have tapped into what Apple is built. 1742 01:22:57,920 --> 01:23:01,719 Speaker 1: And that's really to me, the defining the differentiating factor 1743 01:23:01,760 --> 01:23:04,599 Speaker 1: between these two devices is that on the Google Phone, 1744 01:23:04,960 --> 01:23:06,920 Speaker 1: it does a lot of things. It's super smart, it's 1745 01:23:06,960 --> 01:23:09,519 Speaker 1: got all the googlely stuff, but that's sort of where 1746 01:23:09,520 --> 01:23:12,040 Speaker 1: it ends, Whereas on the iPhone it's like, okay, so 1747 01:23:12,120 --> 01:23:15,160 Speaker 1: Apple doesn't have everything you need necessarily built in, but 1748 01:23:15,240 --> 01:23:17,519 Speaker 1: there's anything you can think of that you want to do, 1749 01:23:18,240 --> 01:23:20,479 Speaker 1: a developer has thought of it and has worked it 1750 01:23:20,560 --> 01:23:21,960 Speaker 1: into Apple's ecosystem. 1751 01:23:22,040 --> 01:23:24,479 Speaker 2: So still both great phones. 1752 01:23:24,280 --> 01:23:26,360 Speaker 1: This year, no matter what you go with, whether it's 1753 01:23:26,360 --> 01:23:30,280 Speaker 1: the standard Pixel ten series or the iPhone seventeen series, 1754 01:23:30,360 --> 01:23:33,200 Speaker 1: really really the best phones there. Eighty eight rich one 1755 01:23:33,240 --> 01:23:35,320 Speaker 1: O one eight eight eight seven four to two four 1756 01:23:35,400 --> 01:23:37,360 Speaker 1: one zero one. Coming up this hour, we are going 1757 01:23:37,400 --> 01:23:37,920 Speaker 1: to talk. 1758 01:23:37,840 --> 01:23:40,880 Speaker 2: E sports and let's see what else do I have? 1759 01:23:42,040 --> 01:23:44,880 Speaker 1: Oh, I promise we'll talk about the Tesla cheaper model. 1760 01:23:44,920 --> 01:23:47,479 Speaker 1: Tesla's coming up as well. This is rich on Tech. 1761 01:23:51,120 --> 01:23:54,720 Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging 1762 01:23:54,720 --> 01:23:57,439 Speaker 1: out with you, talking technology. Eighty to eight rich one 1763 01:23:57,479 --> 01:24:00,479 Speaker 1: O one eight eight eight seven four to two one 1764 01:24:00,600 --> 01:24:04,160 Speaker 1: zero one. Let's go to Steven, Orange County. 1765 01:24:04,280 --> 01:24:04,880 Speaker 2: Steve, you're on. 1766 01:24:04,960 --> 01:24:05,599 Speaker 3: With Rich. 1767 01:24:07,080 --> 01:24:09,639 Speaker 13: Oh hright, Rich, thanks for taking my call. 1768 01:24:10,000 --> 01:24:11,200 Speaker 2: Absolutely, what's up? 1769 01:24:12,680 --> 01:24:18,439 Speaker 13: I have a two part question here, my I have 1770 01:24:18,520 --> 01:24:25,880 Speaker 13: a Windows uh laptop and it automatically installed co Pilot 1771 01:24:27,160 --> 01:24:32,400 Speaker 13: onto it. You don't want that, yeah, And my understanding 1772 01:24:32,560 --> 01:24:40,439 Speaker 13: is that it's uh stream shots periodically like quite often. 1773 01:24:41,800 --> 01:24:51,640 Speaker 13: Whatever you're yes, that's that's a feature called recall. Recall. Yeah, no, 1774 01:24:51,880 --> 01:24:57,960 Speaker 13: you don't want so I was running first of all, 1775 01:24:58,320 --> 01:25:01,000 Speaker 13: why they just put it on there without my knowledge? 1776 01:25:01,040 --> 01:25:05,240 Speaker 13: And then second law, how I get rid of it? Okay, 1777 01:25:05,320 --> 01:25:09,959 Speaker 13: so with relling on everything, I am yeah, yeah, exactly, 1778 01:25:10,200 --> 01:25:14,160 Speaker 13: an email and everything, and I like. 1779 01:25:15,520 --> 01:25:16,919 Speaker 2: Well, so recall. 1780 01:25:17,160 --> 01:25:21,080 Speaker 1: When it first came out was it was promoted heavily 1781 01:25:22,040 --> 01:25:24,720 Speaker 1: by by Microsoft, and they thought it was going to 1782 01:25:24,760 --> 01:25:26,600 Speaker 1: be great because what it does is it takes a 1783 01:25:26,640 --> 01:25:31,360 Speaker 1: screenshot of your system every couple of seconds to remember 1784 01:25:31,520 --> 01:25:35,160 Speaker 1: everything that you've done on your computer. Now, doesn't take 1785 01:25:35,160 --> 01:25:37,160 Speaker 1: a genius to figure out why that may not be 1786 01:25:37,280 --> 01:25:39,960 Speaker 1: the best idea in the world for a lot of reasons, right, 1787 01:25:40,439 --> 01:25:43,519 Speaker 1: even if you're not necessarily doing anything bad on your computer. Right, 1788 01:25:43,920 --> 01:25:45,880 Speaker 1: Let's just say you're checking your email. Well, think about 1789 01:25:45,880 --> 01:25:48,760 Speaker 1: the emails you check, Hey Rich confirming this is your 1790 01:25:48,760 --> 01:25:51,000 Speaker 1: social Hey Rich, here's your bank account number, Hey Rich, 1791 01:25:51,040 --> 01:25:54,680 Speaker 1: here's this. Now that's all fine. What if now all 1792 01:25:54,680 --> 01:25:57,000 Speaker 1: that data stored on my computer, all those screenshots with 1793 01:25:57,080 --> 01:26:00,599 Speaker 1: all that private information. What happens if a hacker gets 1794 01:26:00,600 --> 01:26:05,400 Speaker 1: access to that repository of all that stuff, you know, 1795 01:26:05,760 --> 01:26:07,559 Speaker 1: now they can go through it and see everything. 1796 01:26:09,120 --> 01:26:10,360 Speaker 2: That's just one scenario. 1797 01:26:11,000 --> 01:26:13,639 Speaker 1: Other scenarios what if someone gets access to your computer 1798 01:26:13,720 --> 01:26:15,559 Speaker 1: and they search They just go and search through your 1799 01:26:15,600 --> 01:26:17,400 Speaker 1: recall and find all kinds of stuff that you were 1800 01:26:17,400 --> 01:26:20,479 Speaker 1: looking at and find the you know, either private information, 1801 01:26:20,600 --> 01:26:22,120 Speaker 1: embarrassing information, whatever. 1802 01:26:22,880 --> 01:26:23,760 Speaker 2: So that's number two. 1803 01:26:24,280 --> 01:26:28,280 Speaker 1: So as soon as Microsoft launched this, there was no fanfare. 1804 01:26:28,520 --> 01:26:31,960 Speaker 1: It was like it was like a screech of a record. 1805 01:26:32,400 --> 01:26:34,599 Speaker 1: It was like, this is not a good thing, and 1806 01:26:34,640 --> 01:26:37,720 Speaker 1: so they went back to the drawing board. They ended 1807 01:26:37,800 --> 01:26:41,960 Speaker 1: up delaying the installation of Recall. They went back to 1808 01:26:42,000 --> 01:26:44,880 Speaker 1: the drawing board, figured out some more privacy situations, figured 1809 01:26:44,920 --> 01:26:48,559 Speaker 1: out some more privacy protections, and now it's back, and 1810 01:26:48,600 --> 01:26:50,519 Speaker 1: now it is I just checked it is. You're right 1811 01:26:50,560 --> 01:26:52,160 Speaker 1: it is pre installed because I just found it on 1812 01:26:52,160 --> 01:26:57,240 Speaker 1: my machine and I'm assuming when you first set it up, 1813 01:26:57,280 --> 01:27:00,080 Speaker 1: they ask you if you want it or not. But 1814 01:27:00,520 --> 01:27:04,040 Speaker 1: you can turn this feature off. So if you go 1815 01:27:04,200 --> 01:27:09,240 Speaker 1: into your settings on Windows Privacy and Security it's under 1816 01:27:09,360 --> 01:27:12,840 Speaker 1: recall and snapshots, and the main feature you want to 1817 01:27:12,840 --> 01:27:16,280 Speaker 1: look for is take snapshots that has turned on. I 1818 01:27:16,360 --> 01:27:18,400 Speaker 1: honestly did not even realize this was turned on on 1819 01:27:18,439 --> 01:27:21,240 Speaker 1: my computer. So I'm actually now I'm not going to 1820 01:27:21,240 --> 01:27:22,240 Speaker 1: turn it off because I want to go through some 1821 01:27:22,280 --> 01:27:24,759 Speaker 1: of these screenshots. I just want to see what's in here. 1822 01:27:25,040 --> 01:27:27,840 Speaker 1: That's pretty wild. So okay, I've got one hundred and 1823 01:27:27,840 --> 01:27:31,240 Speaker 1: fifty gigs dedicated to my screen shots and ninety days 1824 01:27:31,280 --> 01:27:33,800 Speaker 1: worth of stuff that is this is wild to me. 1825 01:27:34,760 --> 01:27:36,240 Speaker 1: So you can go through and you can turn off 1826 01:27:36,280 --> 01:27:39,240 Speaker 1: safe snapshots, and you can delete snapshots. You can delete 1827 01:27:39,600 --> 01:27:43,519 Speaker 1: all the snapshots, so you can delete all, or you 1828 01:27:43,520 --> 01:27:46,880 Speaker 1: can delete from They give you some nice options past hour, 1829 01:27:48,680 --> 01:27:51,880 Speaker 1: past twenty four hours, past seven days, past thirty days, 1830 01:27:51,880 --> 01:27:54,040 Speaker 1: so if you just need to delete some. And then 1831 01:27:54,040 --> 01:27:59,200 Speaker 1: they've got filter sensitive information snapshots were potentially sensitive infos, 1832 01:27:59,280 --> 01:28:02,120 Speaker 1: detected words, credit cards and more will not be saved. 1833 01:28:02,520 --> 01:28:06,240 Speaker 1: You can filter apps, you can filter websites, and so 1834 01:28:06,280 --> 01:28:08,000 Speaker 1: they have thought about a lot of these things, but 1835 01:28:08,040 --> 01:28:11,599 Speaker 1: the reality is for the average person, I you know, 1836 01:28:12,280 --> 01:28:14,320 Speaker 1: the idea is that you were surfing a website, you 1837 01:28:14,320 --> 01:28:16,439 Speaker 1: were looking at genes, or whatever, and you can't remember 1838 01:28:16,479 --> 01:28:18,639 Speaker 1: what that website was, and so you type in genes, 1839 01:28:18,760 --> 01:28:20,240 Speaker 1: or you type in a color, or you type in 1840 01:28:20,280 --> 01:28:22,960 Speaker 1: whatever description and it would be able to find that 1841 01:28:23,320 --> 01:28:26,320 Speaker 1: it's cool in theory, and I actually think it's kind 1842 01:28:26,320 --> 01:28:28,200 Speaker 1: of fun, but I get it. There's a lot of 1843 01:28:28,320 --> 01:28:31,160 Speaker 1: privacy aspects of this. So that's how you turn it 1844 01:28:31,200 --> 01:28:34,479 Speaker 1: off again. Go into your settings Privacy and Security and 1845 01:28:34,560 --> 01:28:37,960 Speaker 1: it's under save snapshots. You can turn that off. Why 1846 01:28:37,960 --> 01:28:42,240 Speaker 1: did they install it on your computer? You know, a 1847 01:28:42,280 --> 01:28:44,880 Speaker 1: tech company just like to do that. There is another 1848 01:28:44,960 --> 01:28:47,639 Speaker 1: app if you are this is for my advanced listeners. 1849 01:28:47,800 --> 01:28:51,559 Speaker 1: If you are advanced advanced advanced okay, there's an app 1850 01:28:51,600 --> 01:28:55,280 Speaker 1: called win Arrow Tweaker WI n A E r O. 1851 01:28:56,200 --> 01:28:59,639 Speaker 1: And this is an app that if you really want 1852 01:28:59,680 --> 01:29:03,760 Speaker 1: to decide how your computer works, you can do this 1853 01:29:03,880 --> 01:29:07,360 Speaker 1: with this app. So it is let's see, is it freeware? 1854 01:29:07,960 --> 01:29:10,680 Speaker 1: Looks like it's yeah, free app. So you can just 1855 01:29:10,720 --> 01:29:14,320 Speaker 1: tweak all the hidden secret settings that Microsoft doesn't necessarily 1856 01:29:14,360 --> 01:29:17,599 Speaker 1: let you adjust easily. So if you want to disable things, 1857 01:29:17,640 --> 01:29:20,800 Speaker 1: you want to disable copilot completely, you want to you know, 1858 01:29:20,840 --> 01:29:23,320 Speaker 1: whatever you want to do, this will let you do it. 1859 01:29:23,320 --> 01:29:26,599 Speaker 1: It really has like, I mean, every feature you can imagine. 1860 01:29:26,640 --> 01:29:30,400 Speaker 1: It's kind of like you're in control of your system again. 1861 01:29:31,040 --> 01:29:34,880 Speaker 1: So but again you have to be an advanced user 1862 01:29:34,920 --> 01:29:36,840 Speaker 1: for this. But I mean you could do so many things. 1863 01:29:36,880 --> 01:29:37,280 Speaker 2: Look at this. 1864 01:29:37,320 --> 01:29:38,800 Speaker 1: I mean it's just if you look at the list 1865 01:29:38,840 --> 01:29:40,479 Speaker 1: of things that this lets you do, it's just a 1866 01:29:40,560 --> 01:29:44,000 Speaker 1: laundry list. I'll link this up on my website rich 1867 01:29:44,200 --> 01:29:46,840 Speaker 1: on Tech dot tv. Again the name of the app 1868 01:29:46,880 --> 01:29:49,559 Speaker 1: is win Arrow Tweaker, and also put the instructions on 1869 01:29:49,600 --> 01:29:53,719 Speaker 1: how to disable recall if you so choose. A great question, Steve. 1870 01:29:53,760 --> 01:29:56,639 Speaker 1: Coming up next, we're going to talk e sports right 1871 01:29:56,680 --> 01:30:02,960 Speaker 1: here on rich on Tech. Welcome back to rich on Tech. 1872 01:30:03,080 --> 01:30:09,479 Speaker 1: Rich Demiro here hanging out with you, talking technology. So 1873 01:30:09,560 --> 01:30:11,160 Speaker 1: many things to talk about. I never get to everything 1874 01:30:11,200 --> 01:30:12,880 Speaker 1: I want to talk about in the show, ever, it 1875 01:30:12,920 --> 01:30:15,200 Speaker 1: never happens. I literally have a laundry list of things 1876 01:30:15,240 --> 01:30:16,960 Speaker 1: I want to get to and I just can't get 1877 01:30:16,960 --> 01:30:19,599 Speaker 1: to the mall. So maybe I need to plan less 1878 01:30:19,640 --> 01:30:22,000 Speaker 1: for the show, Like I just maybe I need to 1879 01:30:22,040 --> 01:30:24,240 Speaker 1: come in unprepared one day. But I don't think the 1880 01:30:24,280 --> 01:30:26,800 Speaker 1: show would be as good if I did that. But 1881 01:30:26,840 --> 01:30:30,240 Speaker 1: that's all debatable. So let's bring on Steve Arnssett. He 1882 01:30:30,520 --> 01:30:35,880 Speaker 1: is the co CEO of Team Liquid, this and esports organization, 1883 01:30:36,240 --> 01:30:40,040 Speaker 1: and we met at this UCLA. They opened up this 1884 01:30:40,360 --> 01:30:43,479 Speaker 1: gaming lounge at UCLA. That's where we met, and I 1885 01:30:43,520 --> 01:30:45,879 Speaker 1: just was fascinated by this world of like e sports 1886 01:30:45,960 --> 01:30:48,599 Speaker 1: and e athletes and they call them e athletes. 1887 01:30:48,800 --> 01:30:51,080 Speaker 2: Maybe Steve, welcome to the show. 1888 01:30:53,160 --> 01:30:54,160 Speaker 3: It's great to be here, Rich. 1889 01:30:54,560 --> 01:30:57,200 Speaker 2: So what is Team Liquid? Explain what that's all about. 1890 01:30:58,080 --> 01:31:02,080 Speaker 14: So, Team Liquid we're an eesport team, just like any 1891 01:31:02,120 --> 01:31:04,720 Speaker 14: other kind of sports team, think forty nine Ers or 1892 01:31:04,760 --> 01:31:08,639 Speaker 14: Golden State Warriors, but instead of throwing around a football 1893 01:31:08,760 --> 01:31:12,720 Speaker 14: or dribbling a basketball, we're playing video games. So we 1894 01:31:12,760 --> 01:31:15,479 Speaker 14: have a bunch of gamers that compete underneath the team 1895 01:31:15,560 --> 01:31:20,520 Speaker 14: Team Liquid, and they play in games like League of Legends, Valorant, StarCraft, 1896 01:31:21,000 --> 01:31:23,720 Speaker 14: and then tons of people watch them compete and play 1897 01:31:23,760 --> 01:31:24,799 Speaker 14: against other gamers. 1898 01:31:25,200 --> 01:31:27,400 Speaker 3: And that's esports. Wow. 1899 01:31:27,560 --> 01:31:30,679 Speaker 1: Interesting, And how many like your Team Liquid? How many 1900 01:31:30,720 --> 01:31:33,720 Speaker 1: other organizations are there out there in the world? And 1901 01:31:33,800 --> 01:31:36,000 Speaker 1: are they part of like a league like are you 1902 01:31:36,080 --> 01:31:38,719 Speaker 1: part of like one conference like versus another? 1903 01:31:39,520 --> 01:31:43,320 Speaker 14: Yeah, so there's probably about three hundred esports teams globally 1904 01:31:43,360 --> 01:31:48,040 Speaker 14: around the world, and each team competes in a number 1905 01:31:48,040 --> 01:31:51,479 Speaker 14: of different titles or games. So instead of us just 1906 01:31:51,600 --> 01:31:55,600 Speaker 14: playing football or just playing soccer, we're actually competing in 1907 01:31:55,640 --> 01:31:59,160 Speaker 14: a lot of different types of games, and we're each 1908 01:31:59,200 --> 01:32:02,040 Speaker 14: of those games has their own respective league, like the 1909 01:32:02,160 --> 01:32:06,920 Speaker 14: NFL or NBA, and then our business is run by 1910 01:32:07,160 --> 01:32:11,880 Speaker 14: our commercialization within each of those respective leagues, and that's 1911 01:32:11,920 --> 01:32:14,960 Speaker 14: why we have one hundred and sixty or so players 1912 01:32:15,000 --> 01:32:18,200 Speaker 14: that compete underneath Team Liquid all around the world. 1913 01:32:18,680 --> 01:32:21,200 Speaker 1: Now you compare yourself to sort of like these big 1914 01:32:21,240 --> 01:32:25,519 Speaker 1: teams out there, you've got athletes. What makes e sports 1915 01:32:25,640 --> 01:32:28,439 Speaker 1: similar or different from like, you know, the NFL or 1916 01:32:28,479 --> 01:32:30,200 Speaker 1: the NBA, yep. 1917 01:32:30,760 --> 01:32:34,120 Speaker 14: I mean, one thing that is similar is that we 1918 01:32:34,400 --> 01:32:35,719 Speaker 14: are all about the fans. 1919 01:32:36,800 --> 01:32:39,000 Speaker 3: We have a global fan base. 1920 01:32:39,080 --> 01:32:41,320 Speaker 14: This is something that is a little bit different than 1921 01:32:41,360 --> 01:32:44,040 Speaker 14: other traditional sports is that there are a lot of 1922 01:32:44,120 --> 01:32:46,720 Speaker 14: gamers out there and they're all around the world, and 1923 01:32:46,840 --> 01:32:48,760 Speaker 14: so that is pretty much the same. 1924 01:32:48,880 --> 01:32:50,559 Speaker 3: Some things that are different is. 1925 01:32:50,520 --> 01:32:54,040 Speaker 14: That we are more digitally native, which means that our 1926 01:32:54,080 --> 01:32:59,280 Speaker 14: demographics skew younger. Someone once told me, for every baseball 1927 01:32:59,320 --> 01:33:02,479 Speaker 14: fan that die is basically two esports fans are born. 1928 01:33:03,000 --> 01:33:07,120 Speaker 14: So there's a lot of gamers and there's only more 1929 01:33:07,160 --> 01:33:10,320 Speaker 14: gamers going into the future. As you know, computers and 1930 01:33:10,320 --> 01:33:14,479 Speaker 14: tablets and stuff are more ubiquitous with day to day 1931 01:33:14,720 --> 01:33:15,680 Speaker 14: kind of activities. 1932 01:33:16,080 --> 01:33:17,840 Speaker 1: Yeah, and I want to talk about that in a moment, 1933 01:33:17,920 --> 01:33:21,839 Speaker 1: But first, I mean this whole esports industry, Like I remember, 1934 01:33:21,920 --> 01:33:24,120 Speaker 1: you know, I would get pitched on it pretty hard 1935 01:33:24,120 --> 01:33:26,240 Speaker 1: to like cover these stories and these tournaments and all 1936 01:33:26,280 --> 01:33:29,200 Speaker 1: this stuff, and it was like it was big, and 1937 01:33:29,280 --> 01:33:31,960 Speaker 1: I still think it's big, but it's definitely gone through 1938 01:33:32,000 --> 01:33:35,080 Speaker 1: some changes. So was there a bubble that burst or 1939 01:33:35,120 --> 01:33:36,240 Speaker 1: something like? What happened? 1940 01:33:36,280 --> 01:33:36,360 Speaker 3: Like? 1941 01:33:36,400 --> 01:33:36,519 Speaker 6: What? 1942 01:33:36,880 --> 01:33:39,679 Speaker 1: Why do people some people have the perception that esports 1943 01:33:39,720 --> 01:33:41,599 Speaker 1: isn't as big as it might have been five years 1944 01:33:41,640 --> 01:33:42,320 Speaker 1: ago or something. 1945 01:33:42,920 --> 01:33:43,200 Speaker 3: Yep. 1946 01:33:44,520 --> 01:33:47,880 Speaker 14: So esports, just to put it in context, is the 1947 01:33:47,920 --> 01:33:52,439 Speaker 14: third most watched sport in the world after cricket and soccer, 1948 01:33:53,479 --> 01:33:54,800 Speaker 14: so a lot of people watch it. 1949 01:33:55,120 --> 01:33:57,639 Speaker 3: So what happened in two Yeah, it's just wild, it's 1950 01:33:57,680 --> 01:33:58,240 Speaker 3: mind blowing. 1951 01:33:58,920 --> 01:34:00,719 Speaker 14: But in two thousand and four team there was pretty 1952 01:34:00,760 --> 01:34:04,559 Speaker 14: much like this gold rush into esports, and that was 1953 01:34:04,600 --> 01:34:08,800 Speaker 14: when a lot of professional sports team owners and investors 1954 01:34:09,280 --> 01:34:12,360 Speaker 14: all came in and put money into teams and agencies 1955 01:34:12,479 --> 01:34:15,840 Speaker 14: and players and developers and the whole ecosystem, just like 1956 01:34:16,200 --> 01:34:19,639 Speaker 14: what would happen in like the crypto bubble or what 1957 01:34:19,720 --> 01:34:21,559 Speaker 14: may happen in the AI bubble, Right, a lot of 1958 01:34:21,560 --> 01:34:26,840 Speaker 14: capital gets deployed, and those expectations were set pretty high, 1959 01:34:26,880 --> 01:34:29,919 Speaker 14: and if you're familiar with the Gartner hype cycle, inflated 1960 01:34:29,960 --> 01:34:33,600 Speaker 14: expectations not able to deliver in the timeframe that was 1961 01:34:33,680 --> 01:34:36,559 Speaker 14: needed by a lot of these investors, and the bubble burst, 1962 01:34:36,920 --> 01:34:40,600 Speaker 14: And so that happened about two years ago, and I 1963 01:34:40,640 --> 01:34:43,120 Speaker 14: think that caused a little bit of this kind of. 1964 01:34:44,960 --> 01:34:46,880 Speaker 3: What's happening in esports? Is it real? 1965 01:34:47,479 --> 01:34:50,280 Speaker 14: But the thing is is that there's still more people 1966 01:34:50,360 --> 01:34:53,240 Speaker 14: watching esports events every year prior. 1967 01:34:53,360 --> 01:34:55,720 Speaker 3: So we just beat last year's records. 1968 01:34:55,680 --> 01:34:59,200 Speaker 14: And that just shows that the demographics are still on 1969 01:34:59,240 --> 01:35:02,000 Speaker 14: our side. That you know, they're just the aging of 1970 01:35:02,040 --> 01:35:04,920 Speaker 14: the population, more people on the internet, more people gaming. 1971 01:35:05,360 --> 01:35:08,519 Speaker 14: And so what has happened over the last two years 1972 01:35:08,520 --> 01:35:10,720 Speaker 14: is it just a lot of consolidation. There's been a 1973 01:35:10,800 --> 01:35:13,400 Speaker 14: number of teams that have went bankrupt or ceased to exist, 1974 01:35:13,720 --> 01:35:17,160 Speaker 14: you know, either their investors didn't have the right horizon 1975 01:35:17,360 --> 01:35:20,840 Speaker 14: on the investment or poor management. But then there's the 1976 01:35:20,920 --> 01:35:22,680 Speaker 14: haves and the have nots, And so a lot of 1977 01:35:22,720 --> 01:35:25,240 Speaker 14: the organizations that are the top of the field, are 1978 01:35:25,280 --> 01:35:28,479 Speaker 14: in pole position, have used this time to consolidate and 1979 01:35:28,840 --> 01:35:30,640 Speaker 14: buy other esports. 1980 01:35:30,160 --> 01:35:32,400 Speaker 3: Teams and basically become bigger. 1981 01:35:32,439 --> 01:35:34,760 Speaker 14: And so you saw that three hundred number that I'm 1982 01:35:34,800 --> 01:35:38,559 Speaker 14: talking I spoke about that's been consolidated down to probably 1983 01:35:38,600 --> 01:35:39,040 Speaker 14: one hundred. 1984 01:35:39,479 --> 01:35:40,000 Speaker 3: Oh wow. 1985 01:35:40,800 --> 01:35:43,120 Speaker 1: Okay, So we're talking about all these esports and like, 1986 01:35:43,240 --> 01:35:46,040 Speaker 1: it's great if these these athletes are you know, they're 1987 01:35:46,240 --> 01:35:48,439 Speaker 1: they're good at these games. What games are they playing? 1988 01:35:48,439 --> 01:35:50,599 Speaker 1: By the like, what's the most popular esports games? 1989 01:35:50,960 --> 01:35:54,759 Speaker 14: Yeah, the two most played esports games. Number one, League 1990 01:35:54,760 --> 01:35:57,640 Speaker 14: of Legends. It's made by Riot Games. They actually have 1991 01:35:57,680 --> 01:36:02,760 Speaker 14: their headquarters in Santa Monica in Los Angeles, California. And 1992 01:36:02,840 --> 01:36:05,639 Speaker 14: the second, which surprises a lot of people, is Mobile 1993 01:36:05,720 --> 01:36:08,960 Speaker 14: Legends Bang Bang, which is a mobile game that's predominantly 1994 01:36:08,960 --> 01:36:11,560 Speaker 14: played out of the Philippines and Indonesia. 1995 01:36:11,680 --> 01:36:11,960 Speaker 3: Wow. 1996 01:36:12,080 --> 01:36:16,800 Speaker 1: Okay, So now parents listening, parents sitting there going hold on, 1997 01:36:16,960 --> 01:36:18,680 Speaker 1: you know, you're talking about all these things that these 1998 01:36:18,760 --> 01:36:20,920 Speaker 1: kids can do, and I assume these you know, these 1999 01:36:21,160 --> 01:36:24,479 Speaker 1: esports personalities make a decent living doing this as well, 2000 01:36:25,160 --> 01:36:27,920 Speaker 1: because at the top of their game. But like, parents 2001 01:36:27,960 --> 01:36:30,400 Speaker 1: are already struggling with screen time, right, They're sitting there, 2002 01:36:30,439 --> 01:36:32,519 Speaker 1: they're trying to get their kids off Roadblocks or off 2003 01:36:32,560 --> 01:36:36,320 Speaker 1: Fortnite or off Minecraft, and so it's like they're like, 2004 01:36:36,360 --> 01:36:39,840 Speaker 1: hold on, if every parent got their kid off these screens, 2005 01:36:40,080 --> 01:36:41,960 Speaker 1: no would ever make it to this level. So what 2006 01:36:42,000 --> 01:36:44,120 Speaker 1: how do you kind of ride that line? Like, how 2007 01:36:44,120 --> 01:36:45,800 Speaker 1: do you know when like your kid is healthy doing 2008 01:36:45,800 --> 01:36:48,200 Speaker 1: stuff on you know, esports or not. 2009 01:36:49,080 --> 01:36:50,639 Speaker 3: Yeah, well, here's my take. 2010 01:36:50,840 --> 01:36:54,840 Speaker 14: You know, I think gaming is one of the best 2011 01:36:54,920 --> 01:36:59,960 Speaker 14: vessels for education and retaining information. Like, for example, you know, 2012 01:37:00,160 --> 01:37:04,839 Speaker 14: my geography is actually really good, and I in part 2013 01:37:05,080 --> 01:37:07,280 Speaker 14: say because I played a lot of where in the 2014 01:37:07,320 --> 01:37:08,160 Speaker 14: world is Carmen. 2015 01:37:08,000 --> 01:37:10,439 Speaker 3: San Diego by US history? 2016 01:37:10,520 --> 01:37:12,920 Speaker 2: You know that's putting it way back Steve, Yeah. 2017 01:37:13,000 --> 01:37:15,200 Speaker 3: Put the way back right. And the same thing with 2018 01:37:15,240 --> 01:37:16,040 Speaker 3: like Orgo Trail. 2019 01:37:16,160 --> 01:37:18,240 Speaker 14: There's a lot of parents that probably played that in 2020 01:37:18,280 --> 01:37:20,559 Speaker 14: their computer labs at school, right, And that's how you 2021 01:37:20,720 --> 01:37:24,000 Speaker 14: learn a lot about US history. There's something about gaming 2022 01:37:24,200 --> 01:37:27,120 Speaker 14: that just makes it where you can retain the information 2023 01:37:27,200 --> 01:37:30,320 Speaker 14: and learn the information really well. Here's the other side 2024 01:37:30,520 --> 01:37:32,800 Speaker 14: is that it's highly addictive. And there's a lot of 2025 01:37:32,800 --> 01:37:35,920 Speaker 14: different types of games out there, and most of them 2026 01:37:36,120 --> 01:37:39,439 Speaker 14: are not good and they aren't providing the kind of 2027 01:37:39,800 --> 01:37:43,720 Speaker 14: development and skill that is possible. So, for example, in 2028 01:37:43,760 --> 01:37:45,759 Speaker 14: a lot of these games that are like strategy games, 2029 01:37:45,800 --> 01:37:50,320 Speaker 14: you're thinking about critical placement. In team based games, you're 2030 01:37:50,320 --> 01:37:53,880 Speaker 14: communicating with other gamers, usually with a headphone, so you're 2031 01:37:53,920 --> 01:37:59,160 Speaker 14: learning communication, resolving, conflict, leadership ability, and team based games. 2032 01:37:59,560 --> 01:38:02,759 Speaker 14: And in a lot of these games, you're also piecing 2033 01:38:02,800 --> 01:38:06,320 Speaker 14: things together and they're very complex. And so it's just 2034 01:38:06,400 --> 01:38:10,240 Speaker 14: about finding the right kinds of games, which is really hard, 2035 01:38:10,640 --> 01:38:13,040 Speaker 14: and it's making sure that you do it in moderation. 2036 01:38:13,640 --> 01:38:16,519 Speaker 14: And I think those two kind of key factors come 2037 01:38:16,560 --> 01:38:17,080 Speaker 14: into play. 2038 01:38:17,280 --> 01:38:18,200 Speaker 3: And the last thing that. 2039 01:38:18,160 --> 01:38:20,240 Speaker 14: I'd say is that like, if you've got a kid, 2040 01:38:20,360 --> 01:38:22,960 Speaker 14: Let's say your kid was really interested in you know, 2041 01:38:23,000 --> 01:38:26,240 Speaker 14: football or baseball, you probably go in the backyard, grab 2042 01:38:26,240 --> 01:38:29,960 Speaker 14: a glove, throw the ball around. Right, Why aren't you 2043 01:38:30,040 --> 01:38:32,800 Speaker 14: doing that with your kid If they're playing Fortnite, like 2044 01:38:32,840 --> 01:38:37,240 Speaker 14: grab a controller, sit down with them and be interested 2045 01:38:37,280 --> 01:38:39,080 Speaker 14: and curious like how do I play this? 2046 01:38:39,520 --> 01:38:41,080 Speaker 3: And I know you're thinking, oh my god, I won't 2047 01:38:41,120 --> 01:38:42,559 Speaker 3: know what I'm doing and I'm gonna mess it up. 2048 01:38:42,600 --> 01:38:43,080 Speaker 3: That's okay. 2049 01:38:43,320 --> 01:38:45,599 Speaker 14: That's actually better because your kid is going to teach 2050 01:38:45,600 --> 01:38:48,559 Speaker 14: you this game and there's a whole learning and bonding 2051 01:38:48,600 --> 01:38:49,760 Speaker 14: process that happens with that. 2052 01:38:49,960 --> 01:38:53,439 Speaker 3: So I always encourage parents to just sit down and play. 2053 01:38:54,400 --> 01:38:58,360 Speaker 1: What is it realistic for your kid to become an esports? 2054 01:38:58,360 --> 01:38:59,599 Speaker 2: Do you call them? You said athletes? 2055 01:38:59,680 --> 01:38:59,760 Speaker 9: Right? 2056 01:39:00,000 --> 01:39:00,120 Speaker 3: Call? 2057 01:39:00,280 --> 01:39:00,479 Speaker 2: Yeah? 2058 01:39:00,479 --> 01:39:00,679 Speaker 3: Yeah? 2059 01:39:01,320 --> 01:39:02,960 Speaker 1: So do you Is it realistic for a kid to 2060 01:39:03,000 --> 01:39:05,280 Speaker 1: become that? Is that becoming like a pro athlete, you 2061 01:39:05,320 --> 01:39:07,559 Speaker 1: know in the NBA or whatever, like is it that 2062 01:39:08,080 --> 01:39:09,920 Speaker 1: or is it more realistic? And also there are other 2063 01:39:10,320 --> 01:39:12,760 Speaker 1: kind of like opportunities in this world. If your kid 2064 01:39:12,760 --> 01:39:14,919 Speaker 1: is into video games, right. 2065 01:39:15,080 --> 01:39:19,160 Speaker 14: I mean, I think the probability of an average kid 2066 01:39:19,280 --> 01:39:22,760 Speaker 14: making it to a pro team is miniscule. 2067 01:39:23,000 --> 01:39:26,879 Speaker 3: It's very very small. There's just a lot of gamers 2068 01:39:26,880 --> 01:39:29,040 Speaker 3: out there and think it's it's the same thing in 2069 01:39:29,040 --> 01:39:31,679 Speaker 3: like football or baseball. Right, You do these. 2070 01:39:31,520 --> 01:39:33,880 Speaker 14: Things because you're learning what it's like to be in 2071 01:39:33,920 --> 01:39:37,960 Speaker 14: a team sport, you are being coached, you are taking 2072 01:39:38,000 --> 01:39:40,200 Speaker 14: those skills, but you don't really have the goal of 2073 01:39:40,320 --> 01:39:43,960 Speaker 14: going pro. Now, maybe if your kid is playing a 2074 01:39:43,960 --> 01:39:47,360 Speaker 14: particular game and reaches like the top twenty of the 2075 01:39:47,400 --> 01:39:50,679 Speaker 14: respective in game leader board of that respective game. 2076 01:39:51,400 --> 01:39:53,360 Speaker 3: Your kid may actually. 2077 01:39:53,160 --> 01:39:56,200 Speaker 14: Be a pro gamer, but for most they're not going 2078 01:39:56,280 --> 01:39:58,120 Speaker 14: to make it that far, which means that you just 2079 01:39:58,360 --> 01:40:01,599 Speaker 14: use this like any other kind of tramural sport that 2080 01:40:01,960 --> 01:40:06,360 Speaker 14: you can learn life skills and collaborating with other players. 2081 01:40:06,640 --> 01:40:09,760 Speaker 14: And so what we're finding more and more, just like 2082 01:40:09,840 --> 01:40:14,640 Speaker 14: you mentioned at the UCLA campus, is at universities, colleges, 2083 01:40:15,000 --> 01:40:19,120 Speaker 14: high schools, even elementary schools are now investing into like 2084 01:40:19,200 --> 01:40:24,280 Speaker 14: building out these labs, these gaming centers where kids can 2085 01:40:24,360 --> 01:40:28,120 Speaker 14: learn play the right games, develop those skills. And I 2086 01:40:28,479 --> 01:40:30,160 Speaker 14: mean I compare that to when I was a kid, 2087 01:40:30,200 --> 01:40:32,200 Speaker 14: Like we didn't have access to those things. So I 2088 01:40:32,200 --> 01:40:33,320 Speaker 14: think it's just so cool. 2089 01:40:34,600 --> 01:40:36,599 Speaker 1: Yeah, it's really, I mean it's it's a different world 2090 01:40:36,640 --> 01:40:39,080 Speaker 1: for sure. I Mean, I you know, I played video games. 2091 01:40:39,080 --> 01:40:40,960 Speaker 1: I think a lot of people, you know my age 2092 01:40:40,960 --> 01:40:43,719 Speaker 1: have played video games. But this this is like next 2093 01:40:43,800 --> 01:40:46,200 Speaker 1: level stuff. Like when I've seen some of these pro gamers, 2094 01:40:46,320 --> 01:40:48,280 Speaker 1: especially like the way that they're doing things, I'm just like, 2095 01:40:48,320 --> 01:40:51,439 Speaker 1: how how are you doing that so fast? So what's 2096 01:40:51,479 --> 01:40:53,360 Speaker 1: next for you guys? What's next for Team liquod We 2097 01:40:53,360 --> 01:40:54,360 Speaker 1: got about a minute left. 2098 01:40:54,960 --> 01:40:59,439 Speaker 14: Yeah, you know, Team Liquid. We are the largest esports 2099 01:40:59,439 --> 01:41:02,080 Speaker 14: team in the world. Old We've won more prize money 2100 01:41:02,120 --> 01:41:05,000 Speaker 14: than another team. We have the most championships of any team. 2101 01:41:05,160 --> 01:41:09,120 Speaker 14: We feel the most teams and players. I want Team 2102 01:41:09,160 --> 01:41:12,519 Speaker 14: Liquid to be a household name around the world and 2103 01:41:13,160 --> 01:41:15,639 Speaker 14: it's our ball to drop or our misclick to happen. 2104 01:41:15,800 --> 01:41:21,680 Speaker 14: So I want to continue expanding our brand into important 2105 01:41:21,720 --> 01:41:23,719 Speaker 14: regions of the world where we don't have a base 2106 01:41:23,800 --> 01:41:28,519 Speaker 14: yet and continue to just field the best players and 2107 01:41:29,000 --> 01:41:31,080 Speaker 14: teams across the globe. 2108 01:41:32,320 --> 01:41:33,519 Speaker 3: That's the goal for TL. 2109 01:41:33,880 --> 01:41:38,440 Speaker 1: All right, Team Liquid, It's Team liquid dot com. Steve Arensett, 2110 01:41:38,479 --> 01:41:39,800 Speaker 1: thanks so much for joining me today. 2111 01:41:40,200 --> 01:41:41,760 Speaker 3: Thanks for having me rich, I appreciate it. 2112 01:41:41,800 --> 01:41:43,400 Speaker 1: All right, Coming up, we are going to open up 2113 01:41:43,439 --> 01:41:48,040 Speaker 1: the feedbag. It is overflowing this week. We're gonna hear 2114 01:41:48,040 --> 01:41:50,200 Speaker 1: what you had to say in my email this week. 2115 01:41:50,439 --> 01:41:56,000 Speaker 1: Coming up right here on rich on Tech. Welcome back 2116 01:41:56,000 --> 01:41:57,840 Speaker 1: to rich On Tech. A couple of stories to get 2117 01:41:57,880 --> 01:42:02,679 Speaker 1: through before we get to the feedbag. First off, Apple 2118 01:42:02,760 --> 01:42:06,439 Speaker 1: Vision Pro users are getting something special this basketball season, 2119 01:42:07,320 --> 01:42:12,320 Speaker 1: Lakers games in Apple Immersive. I guess Apple's working with 2120 01:42:12,360 --> 01:42:18,040 Speaker 1: Spectrum to stream these live games to Spectrum Sportsnet customers, 2121 01:42:18,680 --> 01:42:22,120 Speaker 1: but so cool. Maybe I'm assuming you can get them 2122 01:42:22,200 --> 01:42:25,839 Speaker 1: otherwise even if you're not a Spectrum customer. But anyway, 2123 01:42:25,840 --> 01:42:28,640 Speaker 1: the cool thing is this is something that Apple promoted 2124 01:42:29,080 --> 01:42:30,920 Speaker 1: back in the day when they came out the Vision Pro. 2125 01:42:30,960 --> 01:42:32,920 Speaker 1: They showed us like a little clip reel and it 2126 01:42:33,000 --> 01:42:35,880 Speaker 1: was like, you're gonna be sitting courtside at your favorite games, 2127 01:42:36,360 --> 01:42:37,599 Speaker 1: and now that's going to be a reality. 2128 01:42:37,640 --> 01:42:38,360 Speaker 2: It's really cool. 2129 01:42:38,400 --> 01:42:40,960 Speaker 1: The problem is nobody has one of these Apple Vision 2130 01:42:41,000 --> 01:42:43,080 Speaker 1: pros to be able to use this to try it out. 2131 01:42:44,120 --> 01:42:45,400 Speaker 1: I mean, I'll be able to try it out, but 2132 01:42:45,439 --> 01:42:48,559 Speaker 1: I mean it never became like a big time thing. 2133 01:42:49,080 --> 01:42:51,920 Speaker 1: So maybe this is the killer application. I mean, if 2134 01:42:51,960 --> 01:42:54,160 Speaker 1: you can sit at home and watch a game like courtside, 2135 01:42:54,160 --> 01:42:59,000 Speaker 1: that's pretty cool, so watch for that. This season, Tesla 2136 01:42:59,200 --> 01:43:03,240 Speaker 1: launched Cheaper Model Y and cheap Cheaper Model threes, but 2137 01:43:03,439 --> 01:43:05,800 Speaker 1: they kind of cut out a lot of stuff. So 2138 01:43:05,840 --> 01:43:09,479 Speaker 1: the pricing is under forty thousand for both of these, 2139 01:43:09,920 --> 01:43:14,240 Speaker 1: and they've got pretty solid range, but a lot less 2140 01:43:14,360 --> 01:43:18,160 Speaker 1: of the features, so like no autopilot, no AMFM radio, 2141 01:43:18,280 --> 01:43:20,840 Speaker 1: no leather seats. I don't think they had leather seats 2142 01:43:20,840 --> 01:43:24,880 Speaker 1: to begin with, no rear screen, no panoramic roof. It's 2143 01:43:24,920 --> 01:43:26,880 Speaker 1: just a lot of like they cut, like a lot 2144 01:43:26,880 --> 01:43:29,680 Speaker 1: of the things that make a Tesla nice. You're not 2145 01:43:29,720 --> 01:43:31,920 Speaker 1: getting those. But if you just want an electric car, 2146 01:43:32,160 --> 01:43:35,120 Speaker 1: then these new cheaper models might fit the bill. And 2147 01:43:35,400 --> 01:43:39,000 Speaker 1: speaking of EV's Chevy Bolt is back. They're bringing back 2148 01:43:39,080 --> 01:43:43,479 Speaker 1: this EV next year, reviving the Chevy Bolt because I 2149 01:43:43,520 --> 01:43:44,960 Speaker 1: guess customers wanted it. 2150 01:43:45,000 --> 01:43:47,280 Speaker 2: They canceled it back in twenty twenty three. 2151 01:43:47,720 --> 01:43:49,840 Speaker 1: Now it's going to be under thirty two hundred and 2152 01:43:49,840 --> 01:43:52,960 Speaker 1: fifty five miles of charge, and it's got an NACS 2153 01:43:53,080 --> 01:43:54,760 Speaker 1: charging port, which will be nice because then you can 2154 01:43:54,840 --> 01:43:59,440 Speaker 1: use Tesla superchargers. It's got Google built in, but no CarPlay. 2155 01:44:00,000 --> 01:44:02,439 Speaker 1: That's a bummer. I will tell you as I drive 2156 01:44:02,479 --> 01:44:04,760 Speaker 1: a car. I have my rental car Head CarPlay, my 2157 01:44:04,840 --> 01:44:08,120 Speaker 1: regular card does not. I could not believe how much 2158 01:44:08,160 --> 01:44:11,760 Speaker 1: I loved CarPlay. I loved having that and Android Auto 2159 01:44:11,760 --> 01:44:14,519 Speaker 1: they're just so great. And then the CrOx I'm wearing 2160 01:44:14,520 --> 01:44:18,080 Speaker 1: what a croc? I'm wearing crocs right now. They are 2161 01:44:18,160 --> 01:44:20,840 Speaker 1: Windows XP themed crocs. You got to go to my 2162 01:44:20,880 --> 01:44:22,880 Speaker 1: Instagram stories if you want to see the picture. At 2163 01:44:22,920 --> 01:44:27,000 Speaker 1: rich On Tech, they're celebrating their fiftieth anniversary with these 2164 01:44:27,040 --> 01:44:30,920 Speaker 1: Windows XP themed crocs. They've got the Bliss Green and 2165 01:44:30,960 --> 01:44:34,639 Speaker 1: Blue Sky, the wallpaper from Windows XP, and they've got 2166 01:44:34,720 --> 01:44:39,960 Speaker 1: six Microsoft gibbets, Charms, Clippy, the MSN Butterfly, Internet Explorer, 2167 01:44:39,960 --> 01:44:43,040 Speaker 1: and the Recycle Bin. And you can now buy these. 2168 01:44:43,080 --> 01:44:44,920 Speaker 1: They were originally just going to be a giveaway that 2169 01:44:44,920 --> 01:44:46,880 Speaker 1: but so many people wanted them. Now they're selling them 2170 01:44:46,920 --> 01:44:49,599 Speaker 1: for eighty bucks a pop. So if you want crocs 2171 01:44:50,200 --> 01:44:53,040 Speaker 1: and you want Microsoft, go ahead. All right, Now for 2172 01:44:53,080 --> 01:44:56,439 Speaker 1: the feedback. Karen from California. My husband and I enjoy 2173 01:44:56,479 --> 01:44:58,599 Speaker 1: watching your TV segments listening to you on the radio. 2174 01:44:58,680 --> 01:44:58,840 Speaker 6: Now. 2175 01:44:58,840 --> 01:45:01,880 Speaker 1: Your podcast keeps me company on my commute. Sorry to 2176 01:45:01,920 --> 01:45:04,080 Speaker 1: hear about your accident. Hope your recovery is doing well. 2177 01:45:04,439 --> 01:45:06,920 Speaker 1: In a recent episode, you said you preferred Google Docs. 2178 01:45:06,920 --> 01:45:10,040 Speaker 1: I yelled at my car radio. Microsoft Office even the 2179 01:45:10,120 --> 01:45:13,280 Speaker 1: free version has features Google doesn't just go to Office 2180 01:45:13,360 --> 01:45:16,680 Speaker 1: dot com to sign in. This includes immersive reader for 2181 01:45:16,760 --> 01:45:21,880 Speaker 1: read aloud and translation and dictation that even autopunctuates. All right, Karen, 2182 01:45:22,000 --> 01:45:24,280 Speaker 1: I'll give it another try, but I'm kind of in on 2183 01:45:24,320 --> 01:45:24,920 Speaker 1: the Google stuff. 2184 01:45:24,920 --> 01:45:25,559 Speaker 2: But I like it. 2185 01:45:25,560 --> 01:45:27,680 Speaker 1: It's good to have options. Office dot Com sign in 2186 01:45:27,680 --> 01:45:31,120 Speaker 1: for the free web version. Sean writes in TVO comment, 2187 01:45:31,160 --> 01:45:33,600 Speaker 1: I've got two tvOS with lifetime service. I'll have to 2188 01:45:33,640 --> 01:45:36,280 Speaker 1: pry them for my cold dead hands. I still use 2189 01:45:36,320 --> 01:45:40,240 Speaker 1: one every day to record over the AIRTV Sean, I 2190 01:45:40,360 --> 01:45:42,519 Speaker 1: stayed home from work. I could probably tell the story 2191 01:45:42,520 --> 01:45:44,080 Speaker 1: now because it's been many, many years. 2192 01:45:44,080 --> 01:45:45,000 Speaker 2: Twenty years. Probably. 2193 01:45:45,280 --> 01:45:48,080 Speaker 1: I stayed home from work to wait for my first 2194 01:45:48,120 --> 01:45:49,200 Speaker 1: TVO to be delivered. 2195 01:45:49,640 --> 01:45:50,320 Speaker 2: I set it up. 2196 01:45:50,320 --> 01:45:52,479 Speaker 1: It took forever because it was over phone lines back then, 2197 01:45:52,520 --> 01:45:54,760 Speaker 1: and I'll never forget invited all my friends over for 2198 01:45:54,880 --> 01:45:57,439 Speaker 1: my work, had a little party, and then the middle 2199 01:45:57,479 --> 01:46:01,080 Speaker 1: of Survivor, I just paused the TV, paused live television. 2200 01:46:01,120 --> 01:46:03,400 Speaker 1: Everyone went nut's like wait what? And I thought it 2201 01:46:03,439 --> 01:46:05,760 Speaker 1: was the coolest thing ever. I was a fan of 2202 01:46:05,800 --> 01:46:09,880 Speaker 1: TVO for so many years. Kim writes in from Tennessee 2203 01:46:11,280 --> 01:46:14,160 Speaker 1: she recently ran into a messaging mystery with her Samsung 2204 01:46:14,240 --> 01:46:16,400 Speaker 1: S twenty five vulture. Using Google Messages, one of her 2205 01:46:16,400 --> 01:46:20,200 Speaker 1: friends wasn't getting photos. She switched to MMS SMS and 2206 01:46:20,240 --> 01:46:22,720 Speaker 1: then couldn't get RCS back for that contact. Well, it 2207 01:46:22,760 --> 01:46:25,400 Speaker 1: turns out the issue was not her phone. After some 2208 01:46:25,439 --> 01:46:28,919 Speaker 1: detective work, she discovered her friends was using Samsung messages, 2209 01:46:28,960 --> 01:46:30,840 Speaker 1: which does not support RCS. 2210 01:46:30,920 --> 01:46:33,479 Speaker 2: Ah good to figure that out. 2211 01:46:33,680 --> 01:46:35,800 Speaker 1: So, yeah, if your friend's not getting your RCS, you're 2212 01:46:35,840 --> 01:46:38,959 Speaker 1: doing that stuff. Check to see if they're using Google messages. 2213 01:46:39,800 --> 01:46:43,360 Speaker 1: Let's see, John, I should have listened to you, Rich. 2214 01:46:43,439 --> 01:46:46,160 Speaker 1: I bought an iPad eleven for three nineteen. Just days 2215 01:46:46,240 --> 01:46:48,320 Speaker 1: later it dropped a two seventy nine. I called Amazon. 2216 01:46:48,360 --> 01:46:49,840 Speaker 1: They said the only way to get the lower price 2217 01:46:49,920 --> 01:46:52,720 Speaker 1: was to return it and reorder. After hours sitting up 2218 01:46:52,720 --> 01:46:54,960 Speaker 1: and charging it, and decided it was not worth the hassle. 2219 01:46:55,400 --> 01:46:57,160 Speaker 1: Still cheaper than the Apple Store. But next time I'll 2220 01:46:57,160 --> 01:46:59,559 Speaker 1: follow your advice and wait for those Prime Day deals 2221 01:46:59,600 --> 01:47:03,439 Speaker 1: to kick in. Joey says, you made my week with 2222 01:47:03,520 --> 01:47:05,960 Speaker 1: the shortcut to auto reply to texts. I've needed this 2223 01:47:06,000 --> 01:47:09,520 Speaker 1: for two years. Thanks Rich. Credit goes to Steven Roblez. 2224 01:47:09,600 --> 01:47:13,720 Speaker 1: He was my guest Beer dot FM. I set up 2225 01:47:13,880 --> 01:47:16,639 Speaker 1: a whole bunch of shortcuts after last week's show because 2226 01:47:16,680 --> 01:47:20,040 Speaker 1: I was so excited about him. Let's see here, we've 2227 01:47:20,120 --> 01:47:25,200 Speaker 1: got Victor in California. Hey, Rich, your newsletter has golden info. 2228 01:47:25,240 --> 01:47:27,400 Speaker 1: I was looking through it for Windows ten fixed options, 2229 01:47:27,400 --> 01:47:30,200 Speaker 1: and behold found the answer. I went to admin settings 2230 01:47:30,240 --> 01:47:33,240 Speaker 1: check for updates A few minutes laters, a few minutes 2231 01:47:33,320 --> 01:47:35,240 Speaker 1: later it appeared. Now I've got another year to save 2232 01:47:35,360 --> 01:47:38,960 Speaker 1: up for a new computer. I'm a happy listener and subscriber, 2233 01:47:39,640 --> 01:47:41,880 Speaker 1: Neil and Anaheim, Rich I love all your tech shows. 2234 01:47:41,880 --> 01:47:44,439 Speaker 1: You're an amazing guy helping us navigate the challenging world 2235 01:47:44,479 --> 01:47:46,519 Speaker 1: of home technology. I could say more, but that's really 2236 01:47:46,800 --> 01:47:49,320 Speaker 1: seriously just grateful you're out there helping the masses, or 2237 01:47:49,320 --> 01:47:53,439 Speaker 1: maybe the messes of people. Thanks rich Day in Los Angeles. 2238 01:47:53,479 --> 01:47:54,040 Speaker 2: Love your work. 2239 01:47:54,120 --> 01:47:57,960 Speaker 1: Thank you rich And Janine writes in thank you for 2240 01:47:58,000 --> 01:48:00,320 Speaker 1: all your great info and another terrific show. I just 2241 01:48:00,360 --> 01:48:04,400 Speaker 1: don't know how you keep up the energy. Well, thank you, Janine, 2242 01:48:04,439 --> 01:48:07,080 Speaker 1: I really appreciate that. All right, if you can believe it, 2243 01:48:07,160 --> 01:48:08,760 Speaker 1: that's going to do it. For this episode of the show. 2244 01:48:08,760 --> 01:48:10,599 Speaker 1: You can find links to everything I mentioned on my website. 2245 01:48:10,680 --> 01:48:13,439 Speaker 1: Go to richontech dot tv. Find me on social media. 2246 01:48:13,479 --> 01:48:15,920 Speaker 1: I am at rich on Tech. Next week we've got 2247 01:48:15,920 --> 01:48:18,160 Speaker 1: a former FBI operative. He's going to tell you how 2248 01:48:18,200 --> 01:48:21,479 Speaker 1: to stay safe from the biggest online threats. Thank you 2249 01:48:21,520 --> 01:48:23,040 Speaker 1: so much for listening. There are so many ways you 2250 01:48:23,080 --> 01:48:25,360 Speaker 1: can spend your time. I really do appreciate you spending 2251 01:48:25,400 --> 01:48:27,640 Speaker 1: it right here with me. One reminder before I go, 2252 01:48:27,760 --> 01:48:31,040 Speaker 1: do not drive distracted. If you're texting driving, all that 2253 01:48:31,080 --> 01:48:33,679 Speaker 1: stuff it can wait. Please for the safety of everyone, 2254 01:48:33,720 --> 01:48:37,160 Speaker 1: including you. Thanks everyone who makes this show possible. Bobo 2255 01:48:37,240 --> 01:48:39,800 Speaker 1: on the boards this week, Kim on the phones, me 2256 01:48:39,920 --> 01:48:40,320 Speaker 1: on the mic. 2257 01:48:40,400 --> 01:48:42,400 Speaker 2: My name is rich Demiro. I will talk to you 2258 01:48:42,560 --> 01:48:43,080 Speaker 2: real soon.