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Speaker 1: Ron Andanian.

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Speaker 2: She was talking to today, what are you gonna talk

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Speaker 2: about today on the show? And I said, g Mom,

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Speaker 2: I kind of really haven't given it a lot of thoughts.

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Speaker 2: She said, why don't you talk about getting your car

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Speaker 2: ready for winter? And I went, but, ma, we're still

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Speaker 2: in the middle of summer. You know, summer's just winding down.

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Speaker 2: But you can never be too prepared.

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Speaker 3: Use the same, use the same, the same. Gay it.

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Speaker 2: The Car Doctor two thousand and seven down General motors, trucks,

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Speaker 2: and SUVs.

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Speaker 1: All suffer from steel lines.

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Speaker 2: I definitely have my mechanic look those lines over and

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Speaker 2: be sure they're not rustling and splitting or getting ready

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Speaker 2: to split, because that's a very common, big problem on

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Speaker 2: GM product.

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Speaker 4: Right now, welcome to the radio home of ron An Aian,

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Speaker 4: the Car Doctor. Since nineteen ninety one. This is where

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Speaker 4: car owners the world overturned to for their definitive opinion

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Speaker 4: on automotive repaired. If your mechanics giving you a busy signal,

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Speaker 4: pick up the phone and call in the garage doors.

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Speaker 5: Are opening, but I am here to take your call

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Speaker 5: at eight five five five six ninety nine hundred and

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Speaker 5: now Hee, Ronnie, Hey, welcome I'm Ronnie Amy and the

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Speaker 5: Card Doctor here at your service at eight five five

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Speaker 5: five six zero nine nine zero zero.

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Speaker 2: Here to answer your questions, solve your problems, whatever you've

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Speaker 2: got going on automotive wise, give me a call, let's

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Speaker 2: talk about it. There's more information about this radio show

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Speaker 2: at Cardoctorshow dot com. You'll find an affiliate list there.

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Speaker 2: If you look over on the left side of the page,

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Speaker 2: you will see things such as links to TuneIn dot

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Speaker 2: com with an affiliate list, iHeart dot com, iTunes dot com,

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Speaker 2: both podcasters. You can subscribe to The Card Doctor via

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Speaker 2: either one of those sites iHeart or iTunes dot com

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Speaker 2: if you need me during the week. This Card Doctor's

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Speaker 2: on call twenty four to seven run at Cardoctorshow dot com.

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Speaker 2: Received an email and actually it was a topic at

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Speaker 2: the shop. A couple of people walked in, asked the

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Speaker 2: questions and we started getting into it, and then I

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Speaker 2: received a couple of emails. So I thought it would

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Speaker 2: be timely to have this conversation now because we're in

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Speaker 2: the middle of a gasoline issue, and not a bad way. Obviously,

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Speaker 2: gas prices are getting cheaper around the country and we're

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Speaker 2: seeing a glod of oil on the market, or however

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Speaker 2: the market is changing. I don't want to say manipulated,

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Speaker 2: but however the market is changing. We're definitely seeing a

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Speaker 2: drop in gasoline prices, and a lot of people are

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Speaker 2: asking me, Hey, can I go to this cheaper no

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Speaker 2: name brand of gasoline or can I stay with this

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Speaker 2: cheaper no name brand of gasoline. I've been using it

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Speaker 2: all this time and the car seems to run well,

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Speaker 2: and you know, it's a valid question. The other thing,

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Speaker 2: the other question that comes up, and the other thing

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Speaker 2: you have to be aware of is this time of year,

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Speaker 2: we're getting ready for the summer to winter blend change over.

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Speaker 2: The refineries are being changed over, and we're going to

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Speaker 2: start to see the different blends of fuel for the

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Speaker 2: different seasons, and so that comes into play. The point

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Speaker 2: I'm trying to make, and my biggest concern when I

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Speaker 2: was answering this for everybody is gasoline, next to oil,

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Speaker 2: are is one of the two most important things you

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Speaker 2: can put into the vehicle, and the quality of the

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Speaker 2: fuel is very, very important if you want longevity. Now,

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Speaker 2: we see a lot of cases in the marketplace today

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Speaker 2: where manufacturers that went for longer than what I consider

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Speaker 2: normal oil drain intervals are now having consumption issues. Toyota, Honda, Subaru, Audi, Volkswagen,

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Speaker 2: They've all got their problems, and those are just a few.

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Speaker 2: And it still comes down to it's a piece of machinery,

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Speaker 2: and it still needs some TLC, and it still needs

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Speaker 2: common sense, and it still needs normal maintenance, and you

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Speaker 2: may want to consider gasoline as part of that maintenance.

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Speaker 2: And when someone asked me the other day, they were

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Speaker 2: comparing brands, and the conversation was about Delta, Luke Oil Exonmobil,

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Speaker 2: Shell Sonoco.

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Speaker 1: You know what would I use?

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Speaker 2: Well, right now, I think the best gasoline out there,

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Speaker 2: and it has been for some time time, is the

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Speaker 2: stuff from Shell, the SHELLV Power Nitro premium gasoline. As

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Speaker 2: a matter of fact, I did the research on it

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Speaker 2: because it's when you're running a hot rod, and you know,

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Speaker 2: we're talking about the hot rod this week too, we're cruising.

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Speaker 2: Somebody said, what kind of guess do you put in it?

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Speaker 2: And I said, it's pretty much living right now on

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Speaker 2: SHELLV Power Premium because it's got better cleaning agents in

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Speaker 2: it and it helps keep down up to sixty to

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Speaker 2: seventy percent of the harmful tank deposits that are left

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Speaker 2: behind on the intake valves, And to me, that's an issue,

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Speaker 2: especially on a car, that high performance car that is

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Speaker 2: doing some cruising stop and go, gets parked at a

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Speaker 2: car show, it sits, it sits in the garage all

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Speaker 2: week long, and that's important to me. That becomes a problem.

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Speaker 2: And the point I was trying to make was that

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Speaker 2: when you're dealing with gasoline, you can't cut corners, especially

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Speaker 2: now you've got no excuse. The price of gas is

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Speaker 2: down to the point where I won't say it's affordable,

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Speaker 2: but it sure is a whole lot easier to swallow

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Speaker 2: in terms of the daily budget. Good gosh. I filled

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Speaker 2: up the little shop truck the other day. It cost

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Speaker 2: me twenty two dollars. The truck was on a I

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Speaker 2: remember a couple months ago it was forty eight dollars.

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Speaker 2: So it's cut in half as far as I'm concerned. So,

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Speaker 2: to answer the question directly, the biggest concern I have

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Speaker 2: when you're dealing with gasoline is what additive what packages

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Speaker 2: are they putting into the fuel. Had breakfast this morning

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Speaker 2: with a local gasoline retailer, a friend of mine. John.

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Speaker 2: You have heard me talk about John from time to time.

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Speaker 2: He's a fuel retailer here in North Jersey, and we

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Speaker 2: had the conversation about this specifically, and he said, right now,

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Speaker 2: Shell's got the best editive package out there in terms

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Speaker 2: of what they're putting into all their grades of gasoline

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Speaker 2: to help prevent carbon deposits. And you get the best

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Speaker 2: carbon protection with their Shell v Power Nitro premium gasoline.

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Speaker 2: So keep that in mind. You know, if you are

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Speaker 2: what you eat, your car is what it burns, and

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Speaker 2: right now burning gasoline, the best bang for your buck

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Speaker 2: in terms of protection, longevity and vehicle reliability has to

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Speaker 2: be Shelvy Power Gasoline. Hello and welcome ronn Any and

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Speaker 2: the Car Doctor here at eight five five five six

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Speaker 2: zero nine nine zero zero, here to take your calls,

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Speaker 2: answer your question, solve your problems. Whatever you've got going on,

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Speaker 2: this radio show exists for you.

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Speaker 1: This hour.

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Speaker 2: We're going to giving away a one hundred dollars gift

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Speaker 2: card courtesy of the folks at Advance Autoparts, So we're

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Speaker 2: going to be doing that at some point this hour,

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Speaker 2: but we are here to talk to you about your problems.

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Speaker 2: Let's get over and do just that. Let's open the

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Speaker 2: garage doors. Talk to Alison online one calling from Putnam Valley,

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Speaker 2: New York. Allison, welcome to Welcome to the car doctor.

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Speaker 1: I'm very good.

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Speaker 2: How can I help?

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Speaker 6: Yes, I have a two thousand and seven Nissan Santra

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Speaker 6: and I've had a lot of issues over the past

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Speaker 6: three weeks. And you know, it started out with just

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Speaker 6: replacing of tube, the vacuum tube. Then then the engine

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Speaker 6: light comes on. Bring it to the dealer, they say,

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Speaker 6: pre they say, it's cam sensors, crankshaft censor. I'm sorry,

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Speaker 6: I forgot to mention. And his car was hard to start.

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Speaker 2: And it runs rough, right, is it? Is it? So

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Speaker 2: this sort of is a combination of check engine light,

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Speaker 2: running rough? Is it worse when it's cold than when

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Speaker 2: it's hot? Alison was worse.

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Speaker 6: It would it wouldn't start when it would sit like

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Speaker 6: over nice and then once the car started running, it

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Speaker 6: was after about twenty minutes or so, we start to

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Speaker 6: run rough.

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Speaker 1: Okay.

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Speaker 6: Brought it to the dealer. You know again they said,

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Speaker 6: you know, cranks they changed the crank chef sensor and

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Speaker 6: cam chef sensor and then they said, oh, there's drunken engine.

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Speaker 6: We recommend DGMO A that'll call clean it up. Everything

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Speaker 6: runs fine. The next day, brought it, drove it to work,

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Speaker 6: the same darn thing happened again. Brought it to another dealer.

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Speaker 6: They say, okay, crank cheft.

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Speaker 2: Centswer Can I guess at the mileage on this car?

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Speaker 2: I'm sorry, I was gonna say, and twenty thousand miles right, okay?

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Speaker 1: And you know what I think is wrong with this car.

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Speaker 2: I think this car has a bad head gasket. And

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Speaker 2: I'll tell you why. I'll tell you what's real common

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Speaker 2: on Centris. They go through head gaskets right around the

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Speaker 2: between one fifteen and one for one hundred and forty

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Speaker 2: thousand miles. And what typically happens is you start it.

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Speaker 2: Sometimes it'll be a hard start, cold, sometimes it won't start.

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Speaker 2: Sometimes it will run rough, and then when it warms

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Speaker 2: up it's okay, and then when it gets real hot,

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Speaker 2: it'll start to miss again. Now, how they got from

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Speaker 2: camp crank correlation into misfires, I'd have to see what

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Speaker 2: the actual codes were, and I don't I don't want

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Speaker 2: to bog you down with that. But what I'd like

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Speaker 2: to do is give you a little bit of power

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Speaker 2: in your corner, and you know, we want to go

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Speaker 2: back to them and say listen, oh really yes.

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Speaker 6: Because then the second dealer took every single part and said, oh,

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Speaker 6: it's your timing change. They quoted me a price and said, no,

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Speaker 6: thank you very much, I'll bring it's a my mechanic.

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Speaker 2: Okay.

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Speaker 6: So he just recently replaced the timing.

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Speaker 2: Chain everything, and it's still not fixed.

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Speaker 6: It starts, but now it's still running rough and I'm

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Speaker 6: plenty and replace an ignition. You know. Now it's back

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Speaker 6: at the back at my mechanic. I don't know what

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Speaker 6: to do now. Okay, it will start now, but it still.

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Speaker 2: Won't run right, it'll it'll start.

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Speaker 1: Will it start and stall or start.

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Speaker 6: And run rough?

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Speaker 2: Does the check engine light ever flash?

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Speaker 6: Yes?

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Speaker 2: Okay, so the car has a misfire. Let's deal with

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Speaker 2: what we've got. The car has a misfire going on,

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Speaker 2: all right, And what that means is instead of hop

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Speaker 2: skipping a jump, it's hop skip skip skip skip hop.

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Speaker 1: In a jump.

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Speaker 2: It's it stumbles as it runs. Now, that can be

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Speaker 2: ignition related, that can be mechanically a fault, that could

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Speaker 2: be a fuel system fault. You know, it's hard to

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Speaker 2: comment on everything that's been done, because it sounds like

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Speaker 2: everybody's hand's been in the pot. So before we go

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Speaker 2: any further and I give you an answer, the biggest

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Speaker 2: thing I want to tell you is in the future,

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Speaker 2: when somebody says, hey, this is what's wrong with the car,

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Speaker 2: the next sentence for you and everybody else has to be,

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Speaker 2: will that solve my problem? Okay? Agreed?

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Speaker 1: Because you know this is like when you buy a house.

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Speaker 2: When whenever we have a conversation about buying a house,

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Speaker 2: the next comment has to be you can sign anything

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Speaker 2: you want, but it has to be subject to attorney's review.

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Speaker 2: So you know this will fix your car? Will this

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Speaker 2: this is what your car needs? Will this fix my car?

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Speaker 2: That's the next question, all right, So do this, Alison.

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Speaker 2: Stay on the line, stay put right where you are.

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Speaker 2: I've got to pull over and take a pause. I

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Speaker 2: want to finish with you and get on to my

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Speaker 2: other callers. I don't want to rush this, but stay

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Speaker 2: put and I'll be back right to finish it up.

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Speaker 2: I'm running any of the car Doctor, don't go away.

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Speaker 2: Welcome back, armin Ani and the car doctor hammered it

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Speaker 2: along this afternoon. Let's get back to Allison, who's online?

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Speaker 2: One Putnam Valley, New York. Allison, you're still there. Listen.

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Speaker 2: Here's the way I think you got to approach this.

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Speaker 2: First of all, waiting hear what the dealer has to

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Speaker 2: say Monday or Tuesday, whenever you get the phone call,

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Speaker 2: and the question when they say, hey, Alison, here's what's

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Speaker 2: wrong with the car, your question to them is going

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Speaker 2: to be what right? Okay? And if they say, well, no,

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Speaker 2: you know, then we're going to rethink this. Part of

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Speaker 2: what you said to me that bothers me is the

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Speaker 2: dealership said, you know, use this BG motorfly. I think

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Speaker 2: you said that correct, and that's going to solve the

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Speaker 2: problem for you. And in my experience, most of the

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Speaker 2: flush is in a situation like this that's trying to

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Speaker 2: put a band aid on a broken leg. What I

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Speaker 2: think is wrong with this car from my seat here,

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Speaker 2: unless this is ignition coil, unless this just has a

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Speaker 2: plain old bad spark plug, bad coil problem, something like that,

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Speaker 2: I think you've got a CP head gasket.

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Speaker 1: And I want to prove that it is or is not.

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Speaker 1: So what I'd like.

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Speaker 2: Your mechanic or the dealership to do is to check

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Speaker 2: for it. And I want them to check for it cold.

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Speaker 2: What I'd like somebody to do is take the vehicle,

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Speaker 2: put it in service bay, take the radiator cap off.

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Speaker 2: When the car is cold, pressurize the system, put a

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Speaker 2: pressure tester on it, and they'll understand this. Basically, I

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Speaker 2: want to put pressure on the system with a pressure

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Speaker 2: tester up to the rating of the cap, which is

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Speaker 2: typically fifteen to eighteen psi, and let the car sit.

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Speaker 2: Let it sit a couple hours, let it sit overnight.

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Speaker 2: Go to start it. If you start it and right

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Speaker 2: away it starts to miss and stutter and flash the light,

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Speaker 2: we've got a cold misfire. Chances are we've got coolant

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Speaker 2: in one of the cylinders. So then the next day,

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Speaker 2: come back, repeat it, but don't start it. Pull the

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Speaker 2: plugs out and look inside the cylinder with either a

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Speaker 2: bor scope or a flashlight, or just crank it over.

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Speaker 2: Does coolant come out? If it does, that's your problem.

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Speaker 2: And it's got nothing to do with timing, chain cam,

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Speaker 2: crank sensors and everything else that they've sold you up

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Speaker 2: to this point. But that would be that would be

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Speaker 2: the way I would approach this. Because centers are pretty bulletproof.

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Speaker 2: They Yeah, they'll go through chains if they don't. If

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Speaker 2: they aren't, you know, have oil changes on a regular basis,

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Speaker 2: but they usually come up with cam correlation fault codes,

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Speaker 2: not necessarily missfire faults. Sometimes miss but not like you're

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Speaker 2: describing it to me. Again, I wasn't there. But if

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Speaker 2: this is a head gasket, that is the one surefire method,

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Speaker 2: the one surefire away they're going to find it. Hey, Alison,

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Speaker 2: I'll tell you what. Stay on the line and talk

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Speaker 2: to fast Harry. We're gonna be sending you out one

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Speaker 2: hundred dollars gift card courtesy the folks at Advanced Order Parts.

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Speaker 2: Advanced Order Ports wants to remind you and all my

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Speaker 2: listeners to replace break hardware with every break job. Be

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Speaker 2: sure to insist on wherever quality break hardware for certified

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Speaker 2: fit and performance. And you can find wherever break hardware

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Speaker 2: at your local Advanced Order Parts store. You can use

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Speaker 2: the gift card for anything at the Advanced Order Parts storeline.

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Speaker 2: It sounds like you might need some parts for this

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Speaker 2: car in the future, and we want to try and

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Speaker 2: make your life a little bit easier for you. So

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Speaker 2: is that okay? If if we do that for you today,

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Speaker 2: I'm sure it is. Okay, great, listen you use that

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Speaker 2: card well, Harry, please take good care of Alison and

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Speaker 2: do whatever you can for Let's get on over and

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Speaker 2: talk to Walt online too. Walter in Hawaii? How are

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Speaker 2: you today, sir?

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Speaker 6: Good?

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Speaker 7: Good? How about self?

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Speaker 6: Oh?

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Speaker 2: Not bad? What's going on? How's my little PT cruiser?

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Speaker 7: Well, it's confusing me.

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Speaker 2: Okay.

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Speaker 7: I had a no start, no crank problem, which was

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Speaker 7: fixed with a new ignition switch, not the key, but

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Speaker 7: the switch and the actuator pen After did that fixed

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Speaker 7: that problem, But then my radio would only work in

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Speaker 7: with the key and the accelerate the acc position, not

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Speaker 7: in the run position. I decided I changed the switch

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Speaker 7: again with another never ever works switch. That seemed to

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Speaker 7: fix that, But now I have no instrument cluster at all.

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Speaker 7: It'll come back on if I disconnect a battery for

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Speaker 7: ten or fifteen minutes, but it won't stay. It goes

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Speaker 7: back off. But the radio works fine. Now everything else

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Speaker 7: works fine.

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Speaker 2: Here's what I want.

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Speaker 1: Here's what I want you to do.

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Speaker 2: Well, you're gonna have to find a mechanic that has

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Speaker 2: a scan tool capable of talking to all the modules

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Speaker 2: on the car. You ever play you ever played telephone

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Speaker 2: as a kid. You know, we sat in a room

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Speaker 2: with seven people and you whisper one thing in the

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Speaker 2: one guy's ear, and the next person and the next person.

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Speaker 2: You went around in a circle and see what came

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Speaker 2: out the other right with that? Yeah, okay, Chrysler's like

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Speaker 2: a lot of cars of this generation. Everybody talks on

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Speaker 2: a everybody talks on the same data feed, and if

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Speaker 2: somebody talks out of turn, it confuses everybody else. You know,

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Speaker 2: sit in a room and try and have an adult conversation,

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Speaker 2: and we're all gonna get to do this or right,

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Speaker 2: it's gonna be the holiday soon, we're gonna be sitting

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Speaker 2: around the fireplace talking with relatives and you know, whatever

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Speaker 2: the case might be, and we're going to see who

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Speaker 2: oversteps everybody and who can't be heard and who gets

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Speaker 2: to be heard too much. It almost describes your scenario.

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Speaker 2: The reason that you disconnect the battery and the cluster

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Speaker 2: comes back to life. That's what you're saying. Well, yes,

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Speaker 2: that it's that it stops getting the garbage in and

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Speaker 2: it's it returns back looking for normal information. Got to

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Speaker 2: remember most of what you're looking at. It looks like

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Speaker 2: a dashboard to you, but it's really a computer. And

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Speaker 2: when you just when you disconnect the battery, you're rebooting

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Speaker 2: it in a sense. So if what I want someone

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Speaker 2: to do is I want someone with a scan tool,

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Speaker 2: a launch will work. A launch RP there two twenty

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Speaker 2: nine will work, and it'll go out and look at

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Speaker 2: the data bus and it will see which module's talking

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Speaker 2: and which one isn't. First thing I want to do

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Speaker 2: is I want to see if we plug in, is

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Speaker 2: everybody talking? If there's fourteen modules on that car, Let

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Speaker 2: it go out and pull poll all the modules. Is

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Speaker 2: everybody there? Is everybody awake? Is everybody trying to have

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Speaker 2: a conversation? If there's supposed to be fourteen on the

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Speaker 2: line and there's only thirteen, somebody's asleep? Why are they asleep?

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Speaker 2: Is it? You know? And it's simple enough. At that point,

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Speaker 2: we should have power, We should have ground. If we've

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Speaker 2: got power and ground, the module doesn't wake up, we

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Speaker 2: unplug that particular module, not the battery. Unpluged that particular module.

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Speaker 2: We'll reboot it and it comes back to life and

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Speaker 2: all of a sudden we can talk to it and

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Speaker 2: we've probably got a bad module. Whatever that module is

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Speaker 2: and understand on that particular car, depending upon how it's

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Speaker 2: optioned out, the power windows switch could be a module

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Speaker 2: that could be causing the problem. That's why it's so

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Speaker 2: important to have a scan tool that will let you

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Speaker 2: look at everybody on the data line or everybody on

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Speaker 2: the bus and who's talking and who's not.

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Speaker 1: Does that make sense.

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Speaker 7: Kind of?

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Speaker 2: And I know it's not the answer you're looking for,

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Speaker 2: and I really appreciate the fact that you want to

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Speaker 2: fix this, but it's gotten to the point where I

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Speaker 2: think it's beyond what you can do short of just

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Speaker 2: slapping and throwing parts at it. So at the very least,

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Speaker 2: somebody in Hawaii's got to have a decent enough scan

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Speaker 2: tool to go and look and see who's on the bus,

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Speaker 2: who's talking, who's not.

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Speaker 1: And you can kind of take it from there.

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Speaker 2: Try that, Walter. If that doesn't work, shit me another email.

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Speaker 1: We'll talk again.

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Speaker 2: Hey, coming up next, got any questions about motor oil.

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Speaker 2: Want to know what it's really all about. Well, some

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Speaker 2: changes coming on and some of the improvements. We're going

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Speaker 2: to fuck with the folks at Penns Oil. Coming up next.

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Speaker 2: I'm running Anie in the car. Doctor don't go away. Hey, Hey,

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Speaker 2: welcome back ron Ani in the Car Doctor. You know,

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Speaker 2: oil is probably the most talked about subject here on

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Speaker 2: the Car Doctor, and we're always discussing just what it

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Speaker 2: takes to make a great motor oil and just how

378
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Speaker 2: important motor oil is to your car. And it's timely

379
00:19:09,080 --> 00:19:11,680
Speaker 2: this time of year, as we're going into the fall

380
00:19:11,720 --> 00:19:15,760
Speaker 2: and winter seasons and talking about the abuses that an automobile.

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Speaker 1: Puts up with.

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Speaker 2: And we thought we would bring to the table the

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Speaker 2: folks from penns Oil, Paul Bogers.

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Speaker 1: He is the supervisor of.

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Speaker 2: A team of chemistry engineers down there at Shell Technology

386
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Speaker 2: Center in Houston, and we're glad to have him with

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Speaker 2: us here on the Car Doctor to talk motor oil. Paul,

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Speaker 2: Welcome to the Card Doctor.

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Speaker 8: Sir, Yeah, thank you so much.

390
00:19:31,480 --> 00:19:33,400
Speaker 1: Wrong, let's jump.

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Speaker 2: Right into it. How long does it take to develop

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00:19:37,720 --> 00:19:40,240
Speaker 2: and test new products. You know, you've come out recently

393
00:19:40,240 --> 00:19:43,919
Speaker 2: with pens Oil Ultra Platinum, Pennzoil Platinum. People look at

394
00:19:43,960 --> 00:19:45,680
Speaker 2: that and they say, ah, it's just motor oil. You know,

395
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Speaker 2: they walk past it on the supermarket shelf. They don't

396
00:19:47,640 --> 00:19:49,880
Speaker 2: appreciate what it is, what kind of effort went into

397
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Speaker 2: bringing that product to market.

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Speaker 8: Yeah, so before you decide what to put in that

399
00:19:55,880 --> 00:19:58,760
Speaker 8: yellow or the nice silvery bottle, a lot of work,

400
00:19:58,920 --> 00:20:02,280
Speaker 8: a lot of hard work into that. So it's just

401
00:20:02,320 --> 00:20:06,119
Speaker 8: anywhere between eighteen months to about two years to really

402
00:20:06,160 --> 00:20:09,359
Speaker 8: go from the idea the motor oil through to something

403
00:20:09,400 --> 00:20:12,520
Speaker 8: that's on the shelf, and then involves lab tests, you know,

404
00:20:12,600 --> 00:20:15,480
Speaker 8: so we call bench top tests. We do rig and

405
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Speaker 8: engine test, quite extensive amount of testing. But we wouldn't

406
00:20:18,440 --> 00:20:20,199
Speaker 8: put an oil on the shelf unless we've got some

407
00:20:20,280 --> 00:20:23,240
Speaker 8: real life experience. So we have a number of taxi

408
00:20:23,240 --> 00:20:26,080
Speaker 8: fleets and a number of law enforcement fleets in which

409
00:20:26,119 --> 00:20:29,399
Speaker 8: we test the oil, experimental oils and clock up anywhere

410
00:20:29,480 --> 00:20:31,840
Speaker 8: between half a million and a million miles before we

411
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Speaker 8: actually say the product. The product is now ready to

412
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Speaker 8: go on the show.

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Speaker 2: And Paul, when you make that oil, you're making it

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Speaker 2: with specifications in mind, in the sense that the car

415
00:20:42,160 --> 00:20:44,000
Speaker 2: companies have come to you and said, here's what our

416
00:20:44,040 --> 00:20:45,680
Speaker 2: engines are, here's the parameters.

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Speaker 1: Make something to make this work.

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Speaker 8: Yeah, absolutely, So the one thing to always look out

419
00:20:51,960 --> 00:20:54,840
Speaker 8: for is what we call the API donut. So what

420
00:20:54,960 --> 00:20:56,840
Speaker 8: is on the bottle that tells you that it meets

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00:20:56,920 --> 00:21:02,480
Speaker 8: the American Petroleum Institute's standards, are heavily negotiated standards between

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00:21:02,520 --> 00:21:05,480
Speaker 8: all of the automatic car manufacturers. It meets all of

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00:21:05,520 --> 00:21:09,280
Speaker 8: the stringent requirements that they need to make their engines work.

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Speaker 2: Okay, now you're ready for this. This is the tough question.

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Speaker 2: This is really why I brought you on today. There's

426
00:21:15,280 --> 00:21:18,000
Speaker 2: been a great deal of conversation. This has to be

427
00:21:18,040 --> 00:21:20,760
Speaker 2: an ongoing all the time here in the car doctor.

428
00:21:20,800 --> 00:21:22,920
Speaker 2: I get it in the shop all the time. Oil

429
00:21:23,040 --> 00:21:26,560
Speaker 2: change intervals, What are pens oils guidelines? How often? How soon?

430
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Speaker 7: Yeah?

431
00:21:28,160 --> 00:21:30,800
Speaker 8: Really great question. Wrong, and we get this quite a

432
00:21:30,800 --> 00:21:35,360
Speaker 8: bit as well. The short answer is follow your OM recommendations, right.

433
00:21:35,480 --> 00:21:39,439
Speaker 8: They have designed the engine and the vehicle with a

434
00:21:39,440 --> 00:21:42,600
Speaker 8: certain oil drain interval in mind. But you've got to

435
00:21:42,640 --> 00:21:46,840
Speaker 8: also consider that those oiler intervals are for typical operations. Right,

436
00:21:46,960 --> 00:21:49,960
Speaker 8: So you, as a driver probably have a better handle

437
00:21:50,040 --> 00:21:54,000
Speaker 8: on whether your driving conditions are typical, whether there are

438
00:21:54,080 --> 00:21:57,119
Speaker 8: extreme weather conditions to consider, and if you think about

439
00:21:57,119 --> 00:21:59,960
Speaker 8: the job that an oil has to do the side

440
00:22:00,119 --> 00:22:03,720
Speaker 8: reducing friction and preventing corrosion, and where there's a whole

441
00:22:03,800 --> 00:22:05,960
Speaker 8: lot of other functions, one of which is to carry

442
00:22:06,000 --> 00:22:11,159
Speaker 8: away any of the combustion byproducts that accumulate in the

443
00:22:11,160 --> 00:22:14,600
Speaker 8: engine and prevent the under formation of sludges and varnishes

444
00:22:14,600 --> 00:22:17,040
Speaker 8: in the engine. So one of the few things you

445
00:22:17,040 --> 00:22:19,720
Speaker 8: can really do about that is making sure that you

446
00:22:19,840 --> 00:22:23,440
Speaker 8: get your oilder and interval right to prevent that from

447
00:22:23,520 --> 00:22:25,000
Speaker 8: accumulating in the engine.

448
00:22:25,400 --> 00:22:28,800
Speaker 2: What about you know, the conversation used to be that

449
00:22:29,119 --> 00:22:31,879
Speaker 2: motor oil, conventional motor oil starts with a base stock

450
00:22:32,000 --> 00:22:34,680
Speaker 2: nineteen sixty five and then additives and vitamins are putting

451
00:22:34,720 --> 00:22:37,520
Speaker 2: it along the way. Is that still a true statement today?

452
00:22:37,560 --> 00:22:39,840
Speaker 2: And then the last part of that question is those

453
00:22:39,920 --> 00:22:43,280
Speaker 2: vitamins start to deplete somewhere around the three thousand and

454
00:22:43,320 --> 00:22:46,720
Speaker 2: thirty five hundred mile mark. By five thousand, they're gone.

455
00:22:46,760 --> 00:22:49,160
Speaker 2: Is that still a fair statement, still a good rule

456
00:22:49,160 --> 00:22:49,560
Speaker 2: of thumb?

457
00:22:50,560 --> 00:22:52,800
Speaker 8: Yeah, I think that's a pretty good way of looking

458
00:22:52,840 --> 00:22:56,320
Speaker 8: at So, yeah, the key building blocks is still, you know,

459
00:22:56,440 --> 00:22:59,600
Speaker 8: the bas stock, and I think we're very excited about

460
00:22:59,640 --> 00:23:01,800
Speaker 8: one of are you know innovations, and it's having a

461
00:23:01,800 --> 00:23:05,120
Speaker 8: synthetic based made out of natural gas. So that's your

462
00:23:05,160 --> 00:23:07,080
Speaker 8: your your heart and soul as your motor oil, and

463
00:23:07,119 --> 00:23:10,080
Speaker 8: then you're at you all the vitamins if you call

464
00:23:10,160 --> 00:23:13,280
Speaker 8: them out of the packages, really have specific functions, but

465
00:23:13,320 --> 00:23:17,000
Speaker 8: they do see over time and seen from a whole

466
00:23:17,000 --> 00:23:20,520
Speaker 8: lot of real life tests that sometimes those auditives are

467
00:23:20,560 --> 00:23:24,920
Speaker 8: still in plenty supply, even not after five thousand miles

468
00:23:24,680 --> 00:23:29,000
Speaker 8: in certain operations, but that could be other cases where

469
00:23:29,080 --> 00:23:33,040
Speaker 8: you know, those those auditives to start losing their their

470
00:23:33,080 --> 00:23:35,840
Speaker 8: bite to like. So then replenishing your oil makes it

471
00:23:35,840 --> 00:23:37,480
Speaker 8: makes a good good idea.

472
00:23:37,640 --> 00:23:39,239
Speaker 1: And the hard part is you don't know.

473
00:23:39,320 --> 00:23:41,520
Speaker 2: You know, if a car started out in California and

474
00:23:41,680 --> 00:23:44,520
Speaker 2: drove to New York at a steady speed, at a

475
00:23:44,560 --> 00:23:47,440
Speaker 2: steady temperature fifty five miles an hour as a constant,

476
00:23:47,520 --> 00:23:50,560
Speaker 2: never cooled down, the oil would last longer. It's all

477
00:23:50,640 --> 00:23:53,399
Speaker 2: highway miles. But when you're you know, stop and go

478
00:23:53,480 --> 00:23:57,359
Speaker 2: traffic and extreme temperatures, extreme cold, and all all the

479
00:23:57,520 --> 00:24:01,120
Speaker 2: different parameters you can operate an automobile on that changes

480
00:24:01,200 --> 00:24:03,600
Speaker 2: that oil drain interval requirement, doesn't it.

481
00:24:04,359 --> 00:24:08,440
Speaker 8: Absolutely spot on ron So there's uh, those extreme temperatures

482
00:24:08,560 --> 00:24:11,199
Speaker 8: either high temperatures where the engine is really kind of

483
00:24:11,800 --> 00:24:15,680
Speaker 8: boiling or you know, uh, you know, starting up your

484
00:24:15,680 --> 00:24:18,199
Speaker 8: engine at very low temperatures and cranking it over the

485
00:24:18,240 --> 00:24:20,719
Speaker 8: first time, where you know it's difficult for the for

486
00:24:20,760 --> 00:24:22,840
Speaker 8: the oil to get to all those surfaces that need

487
00:24:22,880 --> 00:24:25,800
Speaker 8: to be protected. Those are the times where you know

488
00:24:25,880 --> 00:24:29,280
Speaker 8: you have the most most likely impact of the oil

489
00:24:29,440 --> 00:24:31,720
Speaker 8: just not being able to protect your engine well enough.

490
00:24:32,520 --> 00:24:35,240
Speaker 1: When is good enough good enough?

491
00:24:35,280 --> 00:24:37,560
Speaker 2: Paul? You know it's been said as long as oil

492
00:24:37,600 --> 00:24:41,359
Speaker 2: meets s AE Society of Automotive Engineer requirements for the vehicle,

493
00:24:41,880 --> 00:24:43,680
Speaker 2: that's good enough. Is that true?

494
00:24:43,800 --> 00:24:44,760
Speaker 1: Is that false? Wy?

495
00:24:46,000 --> 00:24:46,720
Speaker 7: Yeah? We would.

496
00:24:47,440 --> 00:24:49,640
Speaker 8: You know that's the starting point, right that that gets

497
00:24:49,680 --> 00:24:52,159
Speaker 8: you to the starting line. So picking the right viscosity

498
00:24:52,200 --> 00:24:56,040
Speaker 8: grade and is uh is really earning the starting point?

499
00:24:56,320 --> 00:24:59,480
Speaker 8: As I mentioned before, really look for that API doughnut

500
00:24:59,560 --> 00:25:02,399
Speaker 8: on the bottom. That means it at least meets the

501
00:25:02,520 --> 00:25:06,400
Speaker 8: minimum standards in the industry. But you know, for us,

502
00:25:06,400 --> 00:25:08,159
Speaker 8: that's kind of like the starting line. You want to

503
00:25:08,160 --> 00:25:10,960
Speaker 8: be able to go above and beyond what the minimum

504
00:25:11,000 --> 00:25:15,640
Speaker 8: standards are to really deliver outstanding protection for your engine.

505
00:25:15,880 --> 00:25:18,480
Speaker 8: As Yeah, no, not all motor oils are created equal.

506
00:25:18,640 --> 00:25:22,760
Speaker 2: Well I would think not sure now, as motor oils

507
00:25:22,760 --> 00:25:26,320
Speaker 2: are not created equal, you've you've kept the evolution. Going

508
00:25:26,320 --> 00:25:29,080
Speaker 2: at penns oil, you know, we see an older fleet,

509
00:25:29,280 --> 00:25:32,119
Speaker 2: so many cars now have one hundred and fifty thousand

510
00:25:32,160 --> 00:25:35,399
Speaker 2: miles is not uncommon. So now there's high mile of

511
00:25:35,520 --> 00:25:37,879
Speaker 2: oil and we get questions on this as well. You

512
00:25:38,359 --> 00:25:42,680
Speaker 2: recently released pens oil platinum for high mileage vehicles. How's

513
00:25:42,720 --> 00:25:45,240
Speaker 2: this different from the other high mileage oil.

514
00:25:46,480 --> 00:25:48,760
Speaker 8: Yeah, so it's a it's a really interesting it's one

515
00:25:48,800 --> 00:25:52,760
Speaker 8: of the fastest growing categories of motor oils that we sell.

516
00:25:53,320 --> 00:25:55,120
Speaker 8: And we looked at that Karrigan and saying, hey, there

517
00:25:55,160 --> 00:25:59,640
Speaker 8: is a gap there for a really high performance, full

518
00:25:59,720 --> 00:26:03,639
Speaker 8: synthetic offer that also offers the other benefits that the

519
00:26:03,680 --> 00:26:09,280
Speaker 8: typical high mileage formulation would offer. And the real crux

520
00:26:09,280 --> 00:26:11,560
Speaker 8: of it is that you get all of the benefits

521
00:26:11,560 --> 00:26:13,920
Speaker 8: that you would get from the other platinum range products.

522
00:26:13,920 --> 00:26:17,399
Speaker 8: So the total protection. But the key aspect is you've

523
00:26:17,440 --> 00:26:22,359
Speaker 8: got less oil burnoff. Right, So the engine starts, you know,

524
00:26:22,400 --> 00:26:25,520
Speaker 8: when the milas accumulates, it starts losing oil either through

525
00:26:25,600 --> 00:26:29,080
Speaker 8: small leaks in the you know, the rubber seals, or

526
00:26:29,160 --> 00:26:33,359
Speaker 8: it starts burning off the oil so lost through evaporation. Right,

527
00:26:34,080 --> 00:26:37,520
Speaker 8: So the new platinum you know, offering on high mileage

528
00:26:37,800 --> 00:26:40,040
Speaker 8: really is the best of both worlds with you know,

529
00:26:40,080 --> 00:26:43,320
Speaker 8: having an additive in there to prevent leaks, but also

530
00:26:43,400 --> 00:26:46,280
Speaker 8: has the lowest volatility loss of any oil in the category.

531
00:26:46,480 --> 00:26:46,760
Speaker 6: Wow.

532
00:26:46,880 --> 00:26:48,199
Speaker 2: You know. And for those of you just tuning in,

533
00:26:48,240 --> 00:26:50,439
Speaker 2: we're talking to Paul Bogers. He is the general manager

534
00:26:50,440 --> 00:26:52,960
Speaker 2: of lubricnts Technology for penns Oil US.

535
00:26:53,040 --> 00:26:54,879
Speaker 1: Paul, tell you what, can you take a pause here?

536
00:26:54,920 --> 00:26:57,600
Speaker 2: We're going to have to pull over and and just

537
00:26:57,960 --> 00:26:59,000
Speaker 2: take a couple of spots.

538
00:26:59,000 --> 00:26:59,960
Speaker 1: Can you just sit tight?

539
00:27:00,040 --> 00:27:01,920
Speaker 2: I'm running any in the car doctor, and we'll both

540
00:27:01,960 --> 00:27:02,960
Speaker 2: be back right after this.

541
00:27:21,240 --> 00:27:33,280
Speaker 9: Hey, hey, we're back running Eni in the car doctor.

542
00:27:33,320 --> 00:27:36,280
Speaker 2: I'm talking to Paul Bogers. He's the general manager lubricant's

543
00:27:36,320 --> 00:27:39,640
Speaker 2: technology for Penz Oil, and we're having a conversation here

544
00:27:39,760 --> 00:27:43,439
Speaker 2: about motor oils and the new products pens Oils got

545
00:27:43,480 --> 00:27:46,400
Speaker 2: out there, Pennzoil Platinum for high mileage, among other things. Paul,

546
00:27:46,440 --> 00:27:49,840
Speaker 2: when we pulled over and took the pause, sometimes I

547
00:27:49,840 --> 00:27:53,119
Speaker 2: get questions about synthetic motor oil and the need to

548
00:27:53,119 --> 00:27:55,960
Speaker 2: go to high mileage. Is there a comparisons or a

549
00:27:56,000 --> 00:27:58,600
Speaker 2: way that the listeners can look at that and make

550
00:27:58,640 --> 00:27:59,440
Speaker 2: a decision on.

551
00:27:59,359 --> 00:28:00,359
Speaker 1: What to use in hell.

552
00:28:01,800 --> 00:28:05,320
Speaker 8: Yeah, so you know, typically we say high mileage you know,

553
00:28:05,400 --> 00:28:08,760
Speaker 8: starts anywhere from you know, twenty twenty five thousand miles

554
00:28:08,800 --> 00:28:11,280
Speaker 8: on the clock. But it really is what is best

555
00:28:11,280 --> 00:28:13,919
Speaker 8: for your for your vehicle. If you've got a performance vehicle,

556
00:28:13,960 --> 00:28:17,320
Speaker 8: you've been running that vehicle on full synthetic motor oil

557
00:28:17,560 --> 00:28:20,160
Speaker 8: from from the start of its life. You know, there's

558
00:28:20,160 --> 00:28:22,800
Speaker 8: no reason to really switch away from that. Right If

559
00:28:22,840 --> 00:28:25,760
Speaker 8: you've got a vehicle where you're starting to consider that

560
00:28:25,880 --> 00:28:28,280
Speaker 8: change and you're a little bit worried you might see

561
00:28:28,280 --> 00:28:30,080
Speaker 8: a little puff of white smoke coming out of the

562
00:28:30,880 --> 00:28:34,240
Speaker 8: exhaust pipe occasionally, then a high mileage oil is the

563
00:28:34,280 --> 00:28:35,080
Speaker 8: better choice.

564
00:28:35,400 --> 00:28:37,600
Speaker 2: And that's a good rule of thumb. And they can't

565
00:28:37,600 --> 00:28:39,360
Speaker 2: get hurt in either case, whichever they're doing.

566
00:28:40,040 --> 00:28:43,560
Speaker 8: Absolutely so, both oils would work fine across the life

567
00:28:43,560 --> 00:28:45,880
Speaker 8: of of an engineer and life of the of a car.

568
00:28:46,200 --> 00:28:49,080
Speaker 8: But I'd say if you're if you're switching out from

569
00:28:49,440 --> 00:28:53,360
Speaker 8: a conventional to a full synthetic, you know in a

570
00:28:53,440 --> 00:28:56,600
Speaker 8: later part of the life of the vehicle, the high

571
00:28:56,640 --> 00:28:57,680
Speaker 8: mileage is definitely.

572
00:28:57,440 --> 00:28:58,160
Speaker 7: The best choice.

573
00:28:58,440 --> 00:29:00,320
Speaker 2: I want to talk real quick before I let's go

574
00:29:00,360 --> 00:29:05,200
Speaker 2: Paul about pure plus technology. Pure plus technology converts pure

575
00:29:05,280 --> 00:29:09,040
Speaker 2: natural gas into the Pennzoil Platinum line of motor oils.

576
00:29:09,720 --> 00:29:12,560
Speaker 2: In the old days, which in order repair could have

577
00:29:12,560 --> 00:29:16,040
Speaker 2: been last week, you know it was, it was there

578
00:29:16,120 --> 00:29:18,320
Speaker 2: was a crude oil based stock, and now there's a

579
00:29:18,400 --> 00:29:22,640
Speaker 2: natural gas based stock which creates peer plus technology. What

580
00:29:22,800 --> 00:29:25,760
Speaker 2: makes that so much better? And talk a little bit

581
00:29:25,760 --> 00:29:27,720
Speaker 2: about the synthetic oil side of that as well.

582
00:29:29,080 --> 00:29:31,640
Speaker 8: Yeah, thanks so much. Wrong, And I think the thing

583
00:29:31,680 --> 00:29:34,880
Speaker 8: that really excites us as scientists and engineers is that

584
00:29:35,240 --> 00:29:38,960
Speaker 8: we can actually build up the based stock from much

585
00:29:39,040 --> 00:29:43,880
Speaker 8: smaller components. So if you think about the traditional refining

586
00:29:44,000 --> 00:29:47,000
Speaker 8: based oil, you start off with whatever mother nature has

587
00:29:47,040 --> 00:29:49,440
Speaker 8: given us in a big mix of all kinds of

588
00:29:49,480 --> 00:29:52,880
Speaker 8: different shapes and sizes of molecules, and you refine that

589
00:29:53,080 --> 00:29:56,040
Speaker 8: and you there's all kinds of processes to kind of like,

590
00:29:56,400 --> 00:30:01,000
Speaker 8: you know, get to a good based dok, but it's

591
00:30:01,040 --> 00:30:03,520
Speaker 8: never going to be what you really wanted to design

592
00:30:03,560 --> 00:30:07,160
Speaker 8: if you had the opportunity. So natural gas is the

593
00:30:07,280 --> 00:30:11,600
Speaker 8: smallest hydrocarbon molecule, as we say, and we actually build

594
00:30:11,680 --> 00:30:14,040
Speaker 8: up the base ol just the way we like it,

595
00:30:14,800 --> 00:30:15,440
Speaker 8: and from.

596
00:30:15,240 --> 00:30:18,600
Speaker 2: There that's where that's where pans oil pure plus technology

597
00:30:18,600 --> 00:30:20,840
Speaker 2: came from, correct exactly.

598
00:30:20,880 --> 00:30:24,720
Speaker 8: So pure plus technology is synthesized from that us we

599
00:30:24,800 --> 00:30:27,560
Speaker 8: then turn that into a liquid, so we turned it

600
00:30:27,600 --> 00:30:30,520
Speaker 8: into a base oil, and then we we blend in,

601
00:30:30,720 --> 00:30:34,200
Speaker 8: you know, the very best additives to combine with that

602
00:30:34,240 --> 00:30:37,280
Speaker 8: based dox. What we we are looking for as scientists

603
00:30:37,360 --> 00:30:41,760
Speaker 8: is well synergistic effects. So synergistic means you know, you build,

604
00:30:41,840 --> 00:30:44,000
Speaker 8: you put two things together and the two are you

605
00:30:44,040 --> 00:30:48,160
Speaker 8: know more than than you know those components individually. So

606
00:30:48,280 --> 00:30:52,240
Speaker 8: learning how to formulate with synthetic oils is is a

607
00:30:52,320 --> 00:30:53,000
Speaker 8: key part.

608
00:30:52,760 --> 00:30:53,440
Speaker 7: Of that equation.

609
00:30:53,680 --> 00:30:55,640
Speaker 2: You know. I always tell everybody, they say what's a

610
00:30:55,640 --> 00:30:57,760
Speaker 2: good oil? And I say, you've got to look at

611
00:30:57,920 --> 00:31:01,480
Speaker 2: the company that engineers the oil and designs the oil.

612
00:31:01,520 --> 00:31:03,440
Speaker 2: And that's why I say pens Oil is the best.

613
00:31:03,600 --> 00:31:06,080
Speaker 2: And I think you've proven that here today, Paul. Where

614
00:31:06,120 --> 00:31:08,040
Speaker 2: can the listeners go for more information?

615
00:31:09,240 --> 00:31:12,320
Speaker 8: So definitely visit our site on penzoil dot com and

616
00:31:12,480 --> 00:31:14,960
Speaker 8: there's a whole wrap of information there as well as

617
00:31:14,960 --> 00:31:18,920
Speaker 8: the offers. We've also tried to really put more educational

618
00:31:18,960 --> 00:31:21,320
Speaker 8: material on there so you're interested in, you know, what

619
00:31:21,440 --> 00:31:24,120
Speaker 8: makes up a great motor oil and some of the

620
00:31:24,120 --> 00:31:26,760
Speaker 8: bonuspoort activities that were involved in. You could find a

621
00:31:26,760 --> 00:31:28,880
Speaker 8: whole lot of information on penzol dot com.

622
00:31:28,880 --> 00:31:30,520
Speaker 1: Perfect Hey, Paul, can I ask you real quick?

623
00:31:30,560 --> 00:31:31,520
Speaker 2: What kind of car do you drive?

624
00:31:32,880 --> 00:31:34,360
Speaker 8: I drive it through the Prius?

625
00:31:34,480 --> 00:31:36,440
Speaker 2: Yeah, and how often do you change the oil?

626
00:31:37,520 --> 00:31:38,640
Speaker 8: Every five miles?

627
00:31:38,640 --> 00:31:40,400
Speaker 2: And you're using a synthetic I bet.

628
00:31:40,920 --> 00:31:42,440
Speaker 8: Absolutely the only platinum that.

629
00:31:42,440 --> 00:31:42,840
Speaker 7: Coach in it.

630
00:31:43,040 --> 00:31:45,520
Speaker 2: There you go. I just wanted to see and I

631
00:31:45,600 --> 00:31:48,440
Speaker 2: just wanted to let the listeners hear that. And I

632
00:31:48,480 --> 00:31:50,480
Speaker 2: didn't know the answer to that question before I asked that.

633
00:31:50,560 --> 00:31:52,520
Speaker 2: I was taking a chance, but I had a feeling

634
00:31:52,520 --> 00:31:54,080
Speaker 2: that that's the way it was going to be. You're

635
00:31:54,080 --> 00:31:56,000
Speaker 2: a car guy, Paul. I know you're a scientist, but

636
00:31:56,040 --> 00:31:58,479
Speaker 2: you're a car guy at heart, and I appreciate what

637
00:31:58,520 --> 00:32:00,160
Speaker 2: you do very very much. You have yourself a good

638
00:32:00,160 --> 00:32:02,200
Speaker 2: rest of the afternoon. Thanks for joining us today.

639
00:32:02,680 --> 00:32:04,560
Speaker 8: Thanks so much, wrong, it's the real pleasure you take

640
00:32:04,560 --> 00:32:04,840
Speaker 8: good care.

641
00:32:04,880 --> 00:32:06,479
Speaker 2: I'm running ending in the card Doctor and we are

642
00:32:06,520 --> 00:32:07,480
Speaker 2: back right after this.

643
00:32:29,360 --> 00:32:33,840
Speaker 1: By hey, welcome back.

644
00:32:33,880 --> 00:32:35,560
Speaker 2: When I'm eating in the Card Doctor. Eight five five

645
00:32:35,600 --> 00:32:37,760
Speaker 2: five six zero nine nine zero zero. That's the phone number.

646
00:32:37,760 --> 00:32:38,280
Speaker 1: Give us a call.

647
00:32:38,280 --> 00:32:40,520
Speaker 2: By the way, we're working on next week's show, so

648
00:32:40,560 --> 00:32:42,040
Speaker 2: give us a call during the week. If you've got

649
00:32:42,040 --> 00:32:44,600
Speaker 2: a question, leave a message fast Tari. I'll call you

650
00:32:44,640 --> 00:32:46,720
Speaker 2: back between Wednesday and Friday and I'll hook you up

651
00:32:46,760 --> 00:32:49,000
Speaker 2: and get you in queue. A couple of things in

652
00:32:49,040 --> 00:32:51,719
Speaker 2: the news, A couple of comments finishing up from this

653
00:32:51,760 --> 00:32:54,280
Speaker 2: week's show, last week's show. Last week we had a

654
00:32:54,320 --> 00:32:56,600
Speaker 2: call I believe it was Idaho or Iowa, the gentleman

655
00:32:56,640 --> 00:32:58,560
Speaker 2: with the Kia that wanted to take it into the

656
00:32:58,560 --> 00:33:02,080
Speaker 2: dealership and they were gonna under the car, and then

657
00:33:02,120 --> 00:33:04,360
Speaker 2: it was eighty dollars I got it as eighty dollars

658
00:33:04,400 --> 00:33:08,040
Speaker 2: per wheel to inspect the breaks. My comment to him

659
00:33:08,960 --> 00:33:12,160
Speaker 2: was I wanted to see the letter from Kia. Could

660
00:33:12,200 --> 00:33:13,960
Speaker 2: he email it to me? And he did, and the

661
00:33:14,040 --> 00:33:17,400
Speaker 2: letter from Kia talks specifically about undercoding and corrosion issues,

662
00:33:17,640 --> 00:33:20,720
Speaker 2: does not really mention anything about breaks per wheel anything

663
00:33:20,760 --> 00:33:23,600
Speaker 2: that he was referring to. And I've advised him accordingly

664
00:33:23,640 --> 00:33:24,160
Speaker 2: by email.

665
00:33:25,000 --> 00:33:26,360
Speaker 1: Received an email.

666
00:33:25,960 --> 00:33:28,160
Speaker 2: From someone that listened to the show and they said, gee,

667
00:33:28,240 --> 00:33:29,480
Speaker 2: you know you've got to stop trying.

668
00:33:29,360 --> 00:33:31,680
Speaker 1: To be politically correct. I think you'll let the guy

669
00:33:31,720 --> 00:33:32,320
Speaker 1: off easy.

670
00:33:32,640 --> 00:33:34,800
Speaker 2: You should have just blasted the dealer for the cheap

671
00:33:34,880 --> 00:33:36,800
Speaker 2: undercote that wouldn't work, and for the rip off of

672
00:33:36,840 --> 00:33:38,120
Speaker 2: eighty dollars for break inspection.

673
00:33:38,760 --> 00:33:40,600
Speaker 1: I don't think that was the point. I think the

674
00:33:40,720 --> 00:33:41,479
Speaker 1: point was.

675
00:33:41,920 --> 00:33:43,560
Speaker 2: And you've always got to look at something if you're

676
00:33:43,560 --> 00:33:46,520
Speaker 2: going to rebut it from the perspective of what are

677
00:33:46,520 --> 00:33:49,120
Speaker 2: the facts, what are we trying to accomplish, and what

678
00:33:49,160 --> 00:33:52,160
Speaker 2: are we really saying? All right, So whenever you walk

679
00:33:52,200 --> 00:33:57,680
Speaker 2: into your repair shop, dealership, independent, Chaine store, whatever, why

680
00:33:57,680 --> 00:34:01,160
Speaker 2: do I need this? Will this solve my problem? And

681
00:34:01,520 --> 00:34:04,520
Speaker 2: is this being affected on other cars as well? Those

682
00:34:04,520 --> 00:34:07,120
Speaker 2: are the thoughts that should be going through your mind.

683
00:34:07,280 --> 00:34:10,160
Speaker 2: So always understand that. And you can deal with anything,

684
00:34:10,160 --> 00:34:12,840
Speaker 2: whether it be trying to fix the car, the furnace,

685
00:34:13,600 --> 00:34:16,600
Speaker 2: the roof, anything you've got to deal with in life.

686
00:34:16,680 --> 00:34:20,600
Speaker 2: You've always got to have a diagnostic approach. Now for

687
00:34:20,640 --> 00:34:24,040
Speaker 2: the fun stuff. Anybody see the news this week. I

688
00:34:24,080 --> 00:34:28,600
Speaker 2: love this headline. Volkswagon, my favorite car company, could face

689
00:34:28,719 --> 00:34:31,640
Speaker 2: eighteen billion dollars in penalties from the EPA. This offer

690
00:34:31,680 --> 00:34:36,000
Speaker 2: Reuter's Business News. Volkswagon faces penalties up to eighteen billion

691
00:34:36,080 --> 00:34:40,040
Speaker 2: dollars after being accused of designing software for diesel cars

692
00:34:40,280 --> 00:34:43,799
Speaker 2: that deceive regulators measuring toxic commissions. The US EPA set

693
00:34:43,840 --> 00:34:48,040
Speaker 2: on Friday. Put simply is a direct quote from Cynthia Giles,

694
00:34:48,040 --> 00:34:51,480
Speaker 2: who's an enforcement officer at the EPA. Put simply, these

695
00:34:51,520 --> 00:34:55,480
Speaker 2: cars contain software that turns off emission controls when driving

696
00:34:55,520 --> 00:34:58,719
Speaker 2: normally and turns them on when the car is undergoing

697
00:34:58,760 --> 00:35:02,480
Speaker 2: an emissions test. Volkswagen can face civil penalties of thirty

698
00:35:02,520 --> 00:35:05,960
Speaker 2: seven thousand, five hundred dollars for each vehicle not in

699
00:35:05,960 --> 00:35:09,160
Speaker 2: compliance with federal clean air rules. There are four hundred

700
00:35:09,200 --> 00:35:12,400
Speaker 2: and eighty two thousand, four cylinder VW and OUTDI diesel

701
00:35:12,400 --> 00:35:14,879
Speaker 2: car sold since two thousand and eight involved in the allegations.

702
00:35:15,120 --> 00:35:18,040
Speaker 2: If each car involved is found to be a non compliance,

703
00:35:18,560 --> 00:35:21,239
Speaker 2: I want to read this part twice. If each car

704
00:35:21,320 --> 00:35:25,000
Speaker 2: involved is found to be a non compliance, the penalty

705
00:35:25,320 --> 00:35:30,520
Speaker 2: could be eighteen billion. That's with a B dollars. The

706
00:35:30,560 --> 00:35:33,000
Speaker 2: EPA confirmed on the conference call they were on. A

707
00:35:33,160 --> 00:35:37,640
Speaker 2: US Volkswagen spokesmericants said the company is cooperating with the investigation.

708
00:35:38,080 --> 00:35:40,279
Speaker 2: We aren't able to comment further at this time.

709
00:35:40,480 --> 00:35:43,680
Speaker 1: Yeah, no kidding. So once again.

710
00:35:44,040 --> 00:35:46,040
Speaker 2: It's all about engineering. And I know I'm going to

711
00:35:46,080 --> 00:35:47,400
Speaker 2: get a ton of hate mail. You know what, I

712
00:35:47,440 --> 00:35:50,000
Speaker 2: really don't care, all right, It's like it is what

713
00:35:50,040 --> 00:35:52,640
Speaker 2: it is. I keep saying it over and over again.

714
00:35:52,880 --> 00:35:55,160
Speaker 2: They build a heck of an engine. They're tough to

715
00:35:55,200 --> 00:35:58,759
Speaker 2: deal with, they're tough to work on, and sometimes they

716
00:35:58,800 --> 00:36:03,000
Speaker 2: over engineer themselves into a corner. Here they go, and

717
00:36:03,040 --> 00:36:06,239
Speaker 2: it's only going to cost them eighteen billion dollars to

718
00:36:06,239 --> 00:36:07,280
Speaker 2: get out of that corner.

719
00:36:07,719 --> 00:36:08,920
Speaker 1: And you wonder if they will.

720
00:36:09,080 --> 00:36:11,600
Speaker 2: I'm sure they'll barter it down. Hey, hats off to

721
00:36:11,640 --> 00:36:15,560
Speaker 2: the EPA for doing their job and bw.

722
00:36:15,160 --> 00:36:18,400
Speaker 1: We all know what it stands for, virtually worthless. I'm

723
00:36:18,480 --> 00:36:19,239
Speaker 1: running ady in the car.

724
00:36:19,280 --> 00:36:21,160
Speaker 2: Doctor. It has been an absolute bless to be with

725
00:36:21,200 --> 00:36:23,040
Speaker 2: you these past two hours. We've had a great time.

726
00:36:23,200 --> 00:36:24,719
Speaker 2: I hope you got something out of it. I know

727
00:36:24,760 --> 00:36:27,279
Speaker 2: I did, and I look forward to next week's show

728
00:36:27,360 --> 00:36:27,799
Speaker 2: till then.

729
00:36:28,080 --> 00:36:38,920
Speaker 1: The mechanics aren't expensive, they're placeless. See you