WEBVTT - Smart Talks With IBM: Addressing health disparities during COVID-19

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<v Speaker 1>This is a very real problem that directly affects millions

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<v Speaker 1>of people around the world. If we expand that to

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<v Speaker 1>look at the indirect effects, such as how disparity creates

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<v Speaker 1>enormous stress on communities around the world, we're talking about

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<v Speaker 1>billions of people who are impacted by this issue. And

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<v Speaker 1>for me at least, this was a really big problem

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<v Speaker 1>where using technology wasn't an apparent path. If you were

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<v Speaker 1>to ask me how technology could help address an issue

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<v Speaker 1>like the disparity among different populations when it comes to

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<v Speaker 1>health care access, I would be at a loss. But

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<v Speaker 1>as it turns out, technology can play an important role

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<v Speaker 1>in that effort. As we'll learn, tech is really one

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<v Speaker 1>piece of it. Real solutions to eliminating disparity will require

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<v Speaker 1>much more than technology. I spoke with Dr q Ree,

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<v Speaker 1>Chief Health off Sir at IBM and Dr Irene don

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<v Speaker 1>Qua Mullen, Deputy Chief Health Officer IBM Watson Health about

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<v Speaker 1>this issue. Both doctors have dedicated an enormous amount of

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<v Speaker 1>time and effort as positions and data experts to create

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<v Speaker 1>a more equitable access to health services across all communities.

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<v Speaker 1>They helped me get a deeper understanding of the challenges

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<v Speaker 1>we face, how they impact millions of people, and the

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<v Speaker 1>way technology plays a part in addressing the problem. Thank

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<v Speaker 1>you both for joining me today. We have a lot

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<v Speaker 1>of ground to cover and a big topic to talk about,

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<v Speaker 1>but before we really dive into that, I wanted to

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<v Speaker 1>hear a little bit about your personal story, about your

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<v Speaker 1>journey and how you got to where you are today

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<v Speaker 1>and your personal reflections upon the really big challenge of

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<v Speaker 1>disparities and access to health and health care services. Dr Rey,

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<v Speaker 1>would you care to share a little bit of your

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<v Speaker 1>background owned and your personal experience. Sure, now, I appreciate that.

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<v Speaker 1>So I currently serve as the chief Health Officer for

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<v Speaker 1>IBM and Watson Health. I'm a physician by training and

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<v Speaker 1>also UM have some background in in health policy. But

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<v Speaker 1>if I were to reflect on how my journey in

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<v Speaker 1>health and healthcare started, in some ways, it might have

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<v Speaker 1>started since I was born. UM. I was born in Soul, Korea.

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<v Speaker 1>My I was the eldest child of of my generation

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<v Speaker 1>and UM I got very sick at a very young age.

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<v Speaker 1>When I was several months old, I was having UM

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<v Speaker 1>what was known as failure to thrive and I wasn't

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<v Speaker 1>able to gain weight and the the health care system

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<v Speaker 1>at the time, UM wasn't able to find a solution,

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<v Speaker 1>and my my parents, UM we're told as go go home,

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<v Speaker 1>and and likely that I wasn't going to UM make it,

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<v Speaker 1>and so UM, in a fascinating way, things things changed.

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<v Speaker 1>I was able to gain weight, and my mother, who

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<v Speaker 1>was a nurse, UM, you know uh uh supported my

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<v Speaker 1>my growth. And then we immigrated to the US, a

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<v Speaker 1>country of extraordinary opportunity to to start a new life

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<v Speaker 1>with my dad who's an economist in the World Bank,

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<v Speaker 1>and my mom is a nurse. And UM was fortunate

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<v Speaker 1>enough as an immigrant to to really have a supportive family,

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<v Speaker 1>plus an extraordinary education that helped me recognize, you know,

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<v Speaker 1>the value of health and and the role that we

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<v Speaker 1>could play UM in advancing and improving the health of populations.

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<v Speaker 1>I trained as a physician in internal medicine and pediatrics

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<v Speaker 1>to take care of families. I had the the good

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<v Speaker 1>fortune of taking care of a lot of families, many

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<v Speaker 1>of whom were immigrant families UH in d c. And Baltimore,

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<v Speaker 1>and many from communities of color and poverty. And then

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<v Speaker 1>UM had the good fortune to work in the federal

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<v Speaker 1>government as a health policymaker and look at health disparities

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<v Speaker 1>and the challenges of health and healthcare across the country domestically,

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<v Speaker 1>and even play a small role in the health policy

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<v Speaker 1>around the Affordable Care Act, which played a very significant

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<v Speaker 1>role in expanding care for underserved populations. And now have

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<v Speaker 1>the good fortune nearly a decade working for IBM and

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<v Speaker 1>looking at global public health and and looking at ways

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<v Speaker 1>in which data, analytics and AI can support the health

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<v Speaker 1>of the populations of the clients and partners we serve.

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<v Speaker 1>Fascinating a doctor don Qua Mullin, can you tell us

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<v Speaker 1>a little bit about your background and your journey. Yes, absolutely,

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<v Speaker 1>um so I also a Service Deputy Chief Health Officer

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<v Speaker 1>UM at IBM Watson Health and Chief Health Equity Officer,

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<v Speaker 1>and I have primary responsibility for science, data and evidence

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<v Speaker 1>research and evaluation. And I also as Chief Health Equity

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<v Speaker 1>Officer UM basically helps to ensure AH equity, health, health equity,

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<v Speaker 1>diversity and inclusion UM working with Q and the brilliant

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<v Speaker 1>team at IBM Watson Health. In terms of my journey,

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<v Speaker 1>am I grew up in Ghana. I knew a woman

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<v Speaker 1>at our heart who was also called Irene Um. She

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<v Speaker 1>was a dentist UH and I actually called an anti

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<v Speaker 1>Irene even though there were no relation because she was

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<v Speaker 1>At that time, there were very few women doctors in

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<v Speaker 1>Ghana that I knew, and I was really inspired by

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<v Speaker 1>hair so Um. To be honest, I was also motivated

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<v Speaker 1>by the idea of being thought as someone smart, intelligent, caring,

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<v Speaker 1>and a dedicated physician who was also a woman. So

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<v Speaker 1>I really really wanted to have those qualities that I

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<v Speaker 1>saw in in anti Irene. Um. In addition to growing

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<v Speaker 1>up in Ghana, which was which is quite different right

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<v Speaker 1>from the US, there was a lot of illness that

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<v Speaker 1>I saw that were chronic um and diseases that were

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<v Speaker 1>easily preventable with either vaccination or it's cleaning and early detection. UM.

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<v Speaker 1>I actually remember getting moms. I remember, UM. I don't

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<v Speaker 1>remember getting measles, but I was told I had measles

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<v Speaker 1>as a child. Um. You know, a health care system

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<v Speaker 1>was was overburdened, health care was rationed and I and

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<v Speaker 1>I experienced and I saw all of this. But I

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<v Speaker 1>was also drawn by this opportunity to pursue a deeper

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<v Speaker 1>um scientific understanding of the human body, right the physiology

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<v Speaker 1>of the disease, why it occurs, UM and UM I

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<v Speaker 1>sort of really knew that there was disease outside of

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<v Speaker 1>just UM clinical care because of what I saw with

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<v Speaker 1>you know, lack of nutrition and hydration UM in in

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<v Speaker 1>growing up, and so as I entered I came here

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<v Speaker 1>UM actually for college after I finished high school UM I,

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<v Speaker 1>and when I entered medical school and residency and learn

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<v Speaker 1>more about determinants of health, it was sort of on

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<v Speaker 1>aha moment and UM in medical school, I went into

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<v Speaker 1>public health as well, so I did a double public

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<v Speaker 1>health medicine degree and UM MY and becoming a primary

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<v Speaker 1>care physician UM was what I wanted to do. And

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<v Speaker 1>I realized really, yes, I wanted to care for vulnerable

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<v Speaker 1>and socially disadvantage populations. I wanted to be more compassionate,

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<v Speaker 1>you know, listen and understanding and value UM their culture

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<v Speaker 1>and beliefs. UM. But but I also had that motivation

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<v Speaker 1>about changing the way medicine was always focused on clinical

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<v Speaker 1>care in the US, you know, seeing the sick chronically ill,

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<v Speaker 1>to focus on also addressing determinants and disparities and and

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<v Speaker 1>supporting interventions around what we know as social determinants, and

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<v Speaker 1>you know, both need to work together. So I had

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<v Speaker 1>do you just like UM Dr v i UM worked

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<v Speaker 1>in public health and also had the opportunity to work

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<v Speaker 1>at the National Institutes of Health the health care side.

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<v Speaker 1>Can you talk a bit about what it is IBM

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<v Speaker 1>is doing in that space, what are your teams actually pursuing.

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<v Speaker 1>Health is so foundational and essential to the value proposition

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<v Speaker 1>that I hope and I believe IBM has played and

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<v Speaker 1>will play during this crisis and beyond UM. If you

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<v Speaker 1>think about UM information, data, analytics, and and and the

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<v Speaker 1>opportunities around artificial intelligence and machine learning and analytics and

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<v Speaker 1>predictive analytics UM, there's such an important role to address

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<v Speaker 1>health UM for the what I would call the multiple

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<v Speaker 1>stakeholders in a health ecosystem. If you think about how

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<v Speaker 1>data and even care or money flows in healthcare, which

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<v Speaker 1>in the US represents one in five dollars and in

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<v Speaker 1>most developed countries one in ten dollars and in most

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<v Speaker 1>developing countries one and twenty. The the nature of health

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<v Speaker 1>and health care is that it typically you've got a patient,

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<v Speaker 1>a citizen, a consumer who comes in with a challenge

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<v Speaker 1>on an issue. UM. We know that of that spend

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<v Speaker 1>of that challenge in terms of costs is related to

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<v Speaker 1>chronic diseases like diabetes, like heart disease, like asthma, like COPD,

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<v Speaker 1>like depression, like arthritis, like cancer. And there is a

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<v Speaker 1>encounter that I that Irene had, you know, have the

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<v Speaker 1>good fortunate as physicians to take care of in that

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<v Speaker 1>privileged moment to take care of a patient you know,

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<v Speaker 1>and and and and offer support in those short you know,

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<v Speaker 1>five to ten minutes sometimes twenty minutes conversations and interactions,

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<v Speaker 1>and and that data flows in a certain way. It

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<v Speaker 1>flows to a pay er a health plan. It flows

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<v Speaker 1>to an employer who often is the one who pays

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<v Speaker 1>those bills for for their workforce and their family members.

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<v Speaker 1>It flows potentially to a farmer company as they think

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<v Speaker 1>about studies and trials um. It flows to a government

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<v Speaker 1>if you think about all the testing that's happening with

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<v Speaker 1>COVID nineteen now and and and the challenges of contact

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<v Speaker 1>tracing and treatment in isolation and quarantining. So there's an

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<v Speaker 1>ecosystem here as it relates to health and the impact

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<v Speaker 1>that health has on has on you know, people, communities, families,

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<v Speaker 1>and the role that data analytics and AI and the

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<v Speaker 1>expertise of people at IBM who you know, are experts

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<v Speaker 1>in data science, are expert into and computing, our experts

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<v Speaker 1>into you know, Watson and machine learning to bring those

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<v Speaker 1>worlds together of tech and health and healthcare. I mean,

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<v Speaker 1>what better endeavor than to try to improve the health

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<v Speaker 1>of populations. Fantastic And this kind of also brings us

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<v Speaker 1>to the discussion at hand for today. This is a

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<v Speaker 1>huge topic disparity in access to healthcare, to health services,

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<v Speaker 1>to health information, and that it has as of itself.

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<v Speaker 1>It's it's such an enormous thing and it has so

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<v Speaker 1>many facets. It's challenging to talk about because there are

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<v Speaker 1>so many different ways we could go at it. We

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<v Speaker 1>could look at it along aspects of socio economic levels, regions,

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<v Speaker 1>we could look at it by race, and it is

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<v Speaker 1>a complicated issue. Can you talk a little bit about

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<v Speaker 1>the overall concept of health disparity. We have a challenge

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<v Speaker 1>globally domad e stickally in communities all across this country

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<v Speaker 1>and all across the globe where there are members of

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<v Speaker 1>our family who are ill, who suffer disproportionately from illness

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<v Speaker 1>from those chronic diseases like diabetes, like heart disease, like cancer,

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<v Speaker 1>like asthma, like depression, And we have an opportunity and

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<v Speaker 1>responsibility in terms of our values to find ways to

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<v Speaker 1>bring those folks back to better health. And unfortunately, many

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<v Speaker 1>of the factors that represent how those family members are

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<v Speaker 1>ill are are are based on risk factors that are

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<v Speaker 1>associated with things like race or ethnicity, or sexual orientation

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<v Speaker 1>or socio economic status or you know, education or employment.

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<v Speaker 1>And so it's so essential for us to to to

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<v Speaker 1>think about this as a society, to think about the

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<v Speaker 1>values that we believe are essential for us to be

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<v Speaker 1>you know, you know, to support our family members, but

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<v Speaker 1>also you know, create a dynamic where we we we

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<v Speaker 1>we bring those those health disparity populations back up in

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<v Speaker 1>terms of health. So that's how I you know, simplified

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<v Speaker 1>or think about it in terms of health disparities. And

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<v Speaker 1>to me, equity represents that hope that all members of

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<v Speaker 1>our family are are healthy and how do we achieve that? Yes,

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<v Speaker 1>and I can add to UM the concept of health

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<v Speaker 1>disparities and and even share a story UM as an example.

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<v Speaker 1>So there are health differences and their health disparities, and

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<v Speaker 1>when we the health difference for example, a health difference

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<v Speaker 1>for example is UM the elderly population having more you know, diseases,

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<v Speaker 1>or morbidity than the younger population. Right, So that's that's

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<v Speaker 1>a health difference. And when we talk about health disparities,

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<v Speaker 1>we are referring to that particular type of health difference

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<v Speaker 1>that is linked with a social or economic or environmental disadvantage.

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<v Speaker 1>So UM, in terms of address and health disparities, we

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<v Speaker 1>try to understand the root causes of why they exist

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<v Speaker 1>because they are complex. UM. Disease and illness are complex,

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<v Speaker 1>not just from one factor or due to one single factor,

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<v Speaker 1>but due to multiple structural policy decisions that we make

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<v Speaker 1>as a society. UM. For example, having access to clean,

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<v Speaker 1>safe and healthy environment, having access to healthy food UM,

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<v Speaker 1>and overall UM not being breadened by everyday stresses. UM.

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<v Speaker 1>There's there's a lot of stress from being for low

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<v Speaker 1>income or unemployed UM. And so the stresses that are

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<v Speaker 1>experienced disproportionately as he was mentioning by people with social

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<v Speaker 1>disadvantage or by those who have experienced racism or discrimination

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<v Speaker 1>UM are all as impact health and and are seen

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<v Speaker 1>as health disparities. And so solutions for health disparities are

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<v Speaker 1>not always just medical or clinical UM. And I and

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<v Speaker 1>in terms of a story that I wanted to share,

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<v Speaker 1>UM sort of a close and personalities around racial disparities

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<v Speaker 1>in maternal UM and infant health or pre timbers or

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<v Speaker 1>infant mortality. I think, UM, you know, there's a lot

0:16:55.520 --> 0:17:00.680
<v Speaker 1>of literature and scientific evidence UM around the huge, huge

0:17:00.720 --> 0:17:06.040
<v Speaker 1>disparity GAS between African American UM blacks and white um

0:17:06.119 --> 0:17:10.920
<v Speaker 1>in in in maternal mortality, in infan mortality UM as

0:17:10.920 --> 0:17:14.960
<v Speaker 1>well as pre timbers UM or premature new natal birds.

0:17:16.160 --> 0:17:21.840
<v Speaker 1>There's ample evidence from studies that show that cettain maternal

0:17:22.000 --> 0:17:28.959
<v Speaker 1>risk factors UM that explained these disparities are mostly from

0:17:29.200 --> 0:17:35.680
<v Speaker 1>racism or racial disparities, and the experience of systemic racial bias,

0:17:36.000 --> 0:17:40.720
<v Speaker 1>not not just raise itself, can compromise health UM in

0:17:40.720 --> 0:17:46.560
<v Speaker 1>In Ghana, infant mortality was was high, I mean, and

0:17:46.600 --> 0:17:50.800
<v Speaker 1>it was seen mostly with women from loyal socio economic

0:17:50.880 --> 0:17:55.119
<v Speaker 1>status or regions with very very poor health care infrastructure.

0:17:55.880 --> 0:18:00.159
<v Speaker 1>But however, in the US, in the United States UM

0:18:01.119 --> 0:18:06.800
<v Speaker 1>in fun mortality or blacks, US blacks across all socio

0:18:06.840 --> 0:18:11.440
<v Speaker 1>economic status have poor maternal health outcomes and infant mortality

0:18:11.480 --> 0:18:16.480
<v Speaker 1>outcomes compared to their UM white counterparts, even in the

0:18:16.560 --> 0:18:19.960
<v Speaker 1>same socio economic status UM. And in fact, there's a

0:18:20.040 --> 0:18:24.359
<v Speaker 1>study that showed that Black woman with a higher education

0:18:24.640 --> 0:18:30.399
<v Speaker 1>like college level or graduate level degree have similar rates

0:18:30.440 --> 0:18:34.240
<v Speaker 1>compared to similar rates to whites who only have a

0:18:34.480 --> 0:18:39.040
<v Speaker 1>high school education in terms of UM in fun mortality.

0:18:39.760 --> 0:18:44.359
<v Speaker 1>So a lot of African American families, for example, I mean,

0:18:44.400 --> 0:18:49.160
<v Speaker 1>so this is all due to UM, some underlying systemic

0:18:49.880 --> 0:18:55.959
<v Speaker 1>UM or determinants or social determinants of health. UM. And

0:18:56.000 --> 0:19:00.919
<v Speaker 1>of course there's ongoing research to really tease out UM

0:19:01.160 --> 0:19:04.040
<v Speaker 1>why that is the case. And I myself, you know,

0:19:04.119 --> 0:19:08.520
<v Speaker 1>surprisingly experienced the high risk pregnancy. UM. I had a

0:19:08.600 --> 0:19:12.200
<v Speaker 1>pretember UM and I thought I was doing everything right.

0:19:12.320 --> 0:19:14.760
<v Speaker 1>I mean, for myself, I was eating well. I thought

0:19:14.800 --> 0:19:20.440
<v Speaker 1>being educated put me at least risk for any adverse outcomes. UM.

0:19:20.640 --> 0:19:24.520
<v Speaker 1>Deadly in Ghana, it would have so UM, you know,

0:19:24.680 --> 0:19:29.159
<v Speaker 1>being in the u United States environment, being in this

0:19:29.440 --> 0:19:32.360
<v Speaker 1>probably you know, I'm not saying, I'm not sure exactly

0:19:32.359 --> 0:19:34.600
<v Speaker 1>what calls it, but you know, I, as an example,

0:19:34.760 --> 0:19:38.399
<v Speaker 1>was quite surprised. Um. Of course everything has turned out fine.

0:19:38.640 --> 0:19:41.520
<v Speaker 1>My daughter is will turn eighteen at the end of

0:19:41.560 --> 0:19:45.120
<v Speaker 1>this month, and UM, she's off to college. So it's

0:19:46.359 --> 0:19:49.960
<v Speaker 1>think think everything works out, work down well. So that's

0:19:50.000 --> 0:19:53.040
<v Speaker 1>sort of my story that I wanted to share UM

0:19:53.119 --> 0:19:57.440
<v Speaker 1>that yes, you know, this is an example of the disparities.

0:19:57.840 --> 0:20:01.520
<v Speaker 1>And I believe it's safe to ay that the current

0:20:01.800 --> 0:20:07.200
<v Speaker 1>COVID nineteen crisis has really highlighted disparities in a lot

0:20:07.240 --> 0:20:11.880
<v Speaker 1>of ways. That we've seen this play out tragically with

0:20:12.080 --> 0:20:18.200
<v Speaker 1>the response to to COVID nineteen within certain communities. How

0:20:18.320 --> 0:20:25.800
<v Speaker 1>has COVID nineteen impacted or affected this issue? Oh goodness, UM,

0:20:26.080 --> 0:20:32.040
<v Speaker 1>COVID has definitely shaped our world. UM. It has exposed

0:20:32.160 --> 0:20:38.160
<v Speaker 1>huge inequalities and health UM in healthcare UM, the burden

0:20:38.200 --> 0:20:44.560
<v Speaker 1>of underlying disease and access outcomes UM from from COVID nineteen.

0:20:44.760 --> 0:20:47.600
<v Speaker 1>What we see and then hearing actually from the front

0:20:47.640 --> 0:20:54.440
<v Speaker 1>lines are UM glaring inequalities not only in the US,

0:20:54.560 --> 0:20:58.119
<v Speaker 1>but also globally. UM. In the United States, we're actually

0:20:58.160 --> 0:21:04.760
<v Speaker 1>seen the spread is from COVID across race as well race, ethnicity,

0:21:04.800 --> 0:21:11.000
<v Speaker 1>and geography, right, so mostly UM along socio economic lines. UM.

0:21:11.080 --> 0:21:15.120
<v Speaker 1>The disparities that we're seeing are in you know, testing

0:21:15.240 --> 0:21:21.040
<v Speaker 1>rates and infection, severe disease, illness, UM, hospitalization and even

0:21:21.119 --> 0:21:27.400
<v Speaker 1>I see you UM outcomes And so basically what we're

0:21:27.400 --> 0:21:32.480
<v Speaker 1>seeing is something really structural and systemic. In addition to

0:21:32.640 --> 0:21:38.160
<v Speaker 1>what we know are higher COOL mobilities in low sitio

0:21:38.160 --> 0:21:44.280
<v Speaker 1>economic status UM minorities as well as with with racio

0:21:44.320 --> 0:21:49.720
<v Speaker 1>ethnic minorities or people from communities of color. UM. We've

0:21:49.760 --> 0:21:53.520
<v Speaker 1>come to find out that it's also UM higher among

0:21:53.760 --> 0:22:01.199
<v Speaker 1>language minorities. So the COVID positive cases or infection UM

0:22:01.359 --> 0:22:05.040
<v Speaker 1>is not also only occurring along racial ethnic clients, but

0:22:06.000 --> 0:22:11.960
<v Speaker 1>UM also according to the we see that along the

0:22:12.040 --> 0:22:16.000
<v Speaker 1>impact of we've seen the impact of racial segregation, I

0:22:16.000 --> 0:22:22.040
<v Speaker 1>would say, UM, working class UM, the lack of home

0:22:22.080 --> 0:22:25.920
<v Speaker 1>ownership or wealth, and how people living in these communities

0:22:26.640 --> 0:22:31.240
<v Speaker 1>really are impacted by the labor market right UM. These

0:22:31.280 --> 0:22:34.040
<v Speaker 1>are we've seen individuals who really have to go to work,

0:22:34.200 --> 0:22:37.439
<v Speaker 1>you know that to pay their bills, leading to higher

0:22:37.440 --> 0:22:41.080
<v Speaker 1>exposure dr read What are some of the most challenging

0:22:41.480 --> 0:22:44.640
<v Speaker 1>racial and ethnic disparities in public health and health care

0:22:44.680 --> 0:22:48.240
<v Speaker 1>as you see it? One quick truth to recognize is

0:22:48.280 --> 0:22:50.840
<v Speaker 1>that health is so much more than health care. That

0:22:50.920 --> 0:22:53.959
<v Speaker 1>doesn't mean health care isn't essentially it is, but if

0:22:54.000 --> 0:22:57.919
<v Speaker 1>you think about the determinants that play a role in

0:22:58.000 --> 0:23:01.800
<v Speaker 1>health outcomes, it's almost you could think one, two, three, four,

0:23:04.600 --> 0:23:11.320
<v Speaker 1>which adds up to UM. The the broader recognition. When

0:23:11.359 --> 0:23:15.200
<v Speaker 1>you talk about disparities and inequities, you have to recognize

0:23:16.080 --> 0:23:20.600
<v Speaker 1>the ten percent which is clinical genomics and and and

0:23:20.760 --> 0:23:26.840
<v Speaker 1>some of that's connected to this this common history UM.

0:23:27.520 --> 0:23:30.159
<v Speaker 1>You know, family history of chronic diseases makes you a

0:23:30.280 --> 0:23:33.119
<v Speaker 1>higher risk of having a chronic disease, so UM. And

0:23:33.160 --> 0:23:39.679
<v Speaker 1>then the thirty social, environmental, and behavioral and so so

0:23:39.760 --> 0:23:42.679
<v Speaker 1>many of our communities are challenged where the statement that

0:23:42.760 --> 0:23:45.200
<v Speaker 1>your zip code is more important than your genetic code

0:23:46.400 --> 0:23:50.399
<v Speaker 1>is really true. Place matters, UM. You can in the

0:23:50.560 --> 0:23:54.960
<v Speaker 1>same we use this UM reference in in d C.

0:23:55.160 --> 0:23:58.840
<v Speaker 1>When I worked serving and underserved communities in DC. You know,

0:23:58.920 --> 0:24:01.480
<v Speaker 1>you could go on the metro and you can go

0:24:01.560 --> 0:24:05.480
<v Speaker 1>from one stop to another stop and literally span twenty

0:24:05.520 --> 0:24:10.000
<v Speaker 1>to thirty years of life expectancy. So I want to

0:24:10.600 --> 0:24:16.520
<v Speaker 1>highlight that. So when you look across almost every health condition,

0:24:16.560 --> 0:24:20.879
<v Speaker 1>there are disparities that exists, and there's opportunities for equity.

0:24:21.040 --> 0:24:25.080
<v Speaker 1>And it requires requires us to understand the determinants. It

0:24:25.119 --> 0:24:29.000
<v Speaker 1>requires us to bring in the right data and then

0:24:29.040 --> 0:24:33.080
<v Speaker 1>to influence the decision makers. So I'm on this three

0:24:33.160 --> 0:24:37.720
<v Speaker 1>D commission, we call it Determinants Data Decisions that's sponsored

0:24:37.720 --> 0:24:42.480
<v Speaker 1>by the Rockefeller Foundation and UM and the School Public

0:24:42.480 --> 0:24:45.800
<v Speaker 1>Health at BEU. And this is very important to think

0:24:45.840 --> 0:24:49.840
<v Speaker 1>about because we've we've got an opportunity now with COVID

0:24:50.760 --> 0:24:53.879
<v Speaker 1>and all the data and the determinants science we know

0:24:54.680 --> 0:24:59.960
<v Speaker 1>to influence decisions in the disparities that exist in public

0:25:00.040 --> 0:25:03.440
<v Speaker 1>health and healthcare. UM. COVID is making us more aware

0:25:03.480 --> 0:25:08.280
<v Speaker 1>of mental illness, their disparities there UM in depression and

0:25:08.400 --> 0:25:12.639
<v Speaker 1>anxiety disorders and psychotic disorders and addictions that exists that

0:25:12.680 --> 0:25:15.919
<v Speaker 1>need to be addressed and flatten those curves have to

0:25:15.920 --> 0:25:20.800
<v Speaker 1>be flattened as well, there are chronic disease curves that

0:25:20.840 --> 0:25:24.879
<v Speaker 1>need to be flattened. UM. That's worsening, especially for communities

0:25:24.880 --> 0:25:29.720
<v Speaker 1>of color and poverty. So you know, all the chronic

0:25:29.760 --> 0:25:32.639
<v Speaker 1>diseases of already referenced from diabetes, are heart disease to

0:25:32.760 --> 0:25:37.840
<v Speaker 1>asthma to SELPD, to depression, to arthritis to cancer. And

0:25:37.880 --> 0:25:41.200
<v Speaker 1>then the other curve that we have to really address

0:25:41.320 --> 0:25:44.879
<v Speaker 1>and and be really you know, open about, is the

0:25:45.000 --> 0:25:48.840
<v Speaker 1>curve of inequities and the role of structural racism and

0:25:48.880 --> 0:25:52.240
<v Speaker 1>discrimination in our in our systems, and how can we

0:25:52.280 --> 0:25:58.120
<v Speaker 1>address that UM and really invest in diversity and inclusion

0:25:58.680 --> 0:26:04.080
<v Speaker 1>and equity so UM. I mean, there's so much opportunity

0:26:04.160 --> 0:26:08.520
<v Speaker 1>here for us to take this moment with COVID nineteen

0:26:09.720 --> 0:26:13.320
<v Speaker 1>to be upfront about what we have, what we need

0:26:13.359 --> 0:26:17.960
<v Speaker 1>to do, and what we want to build in terms

0:26:18.000 --> 0:26:20.119
<v Speaker 1>of the health system of the future. It sounds like

0:26:20.160 --> 0:26:23.120
<v Speaker 1>there's a great deal of work to be done. I'm

0:26:23.240 --> 0:26:26.280
<v Speaker 1>very curious to learn more about what it is that

0:26:26.440 --> 0:26:30.120
<v Speaker 1>IBM and more specifically what IBM what's in health are

0:26:30.200 --> 0:26:34.679
<v Speaker 1>doing in an effort to try and address these challenges.

0:26:34.720 --> 0:26:39.199
<v Speaker 1>I mean, clearly, this is something bigger than what is

0:26:39.200 --> 0:26:42.280
<v Speaker 1>going to take you know, a tech solution. Dr you

0:26:42.359 --> 0:26:44.879
<v Speaker 1>mentioned that earlier, it's going to require a lot of

0:26:44.920 --> 0:26:49.120
<v Speaker 1>different work. But what is IBMS peace in this What

0:26:49.160 --> 0:26:52.320
<v Speaker 1>are what are you guys doing in your efforts to

0:26:52.480 --> 0:26:58.359
<v Speaker 1>kind of address the issue of health disparity. So we

0:26:58.560 --> 0:27:04.679
<v Speaker 1>see r ole by leveraging technology, but ultimately by by

0:27:04.880 --> 0:27:08.800
<v Speaker 1>looking at trust. I think so much of health and

0:27:08.840 --> 0:27:13.640
<v Speaker 1>healthcare is still foundationally about relationships and trust, and so

0:27:13.720 --> 0:27:17.280
<v Speaker 1>as you think about a journey with IBM, it is

0:27:18.240 --> 0:27:27.639
<v Speaker 1>working with life science companies, hospitals, health systems, governments, um

0:27:27.800 --> 0:27:33.000
<v Speaker 1>and employers and businesses and health plans in a partnership

0:27:33.359 --> 0:27:36.919
<v Speaker 1>with what I would call shared expertise. You know, some

0:27:37.000 --> 0:27:40.760
<v Speaker 1>of the brightest minds and the smartest minds who are

0:27:40.840 --> 0:27:44.280
<v Speaker 1>very global and very diverse across the globe in data

0:27:44.359 --> 0:27:48.040
<v Speaker 1>science and AI and health and healthcare, like like we've

0:27:48.040 --> 0:27:51.280
<v Speaker 1>got with Dr Danko Mullen and and others on our

0:27:51.359 --> 0:27:55.560
<v Speaker 1>our team to work with those other partners and clients

0:27:56.240 --> 0:28:02.240
<v Speaker 1>and to evolve that shared expertise into conversations about data.

0:28:02.520 --> 0:28:05.280
<v Speaker 1>How do we connect these unique data sets, How do

0:28:05.359 --> 0:28:08.480
<v Speaker 1>we protect these data sets because so much about data

0:28:08.520 --> 0:28:12.439
<v Speaker 1>is about trust UM, And then how do we bring

0:28:12.480 --> 0:28:16.720
<v Speaker 1>them together and apply analytics and artificial intelligence and advanced

0:28:16.720 --> 0:28:22.639
<v Speaker 1>analytics to bring insights that better predict, that better personalized,

0:28:23.480 --> 0:28:29.080
<v Speaker 1>and that better prevents bad outcomes and promote good outcomes.

0:28:29.160 --> 0:28:33.240
<v Speaker 1>And so, you know, we're very proud of the work

0:28:33.240 --> 0:28:37.119
<v Speaker 1>we've done with so many different clients to deliver that

0:28:37.280 --> 0:28:43.960
<v Speaker 1>value and that shared expertise UM and those insights from

0:28:44.000 --> 0:28:47.800
<v Speaker 1>the data, analytics and AI. Dr don Komlin, I have

0:28:47.880 --> 0:28:51.200
<v Speaker 1>a question for you about data and analytics. I mean,

0:28:51.240 --> 0:28:55.480
<v Speaker 1>we we know that data is important, but obviously data

0:28:55.680 --> 0:28:59.160
<v Speaker 1>doesn't matter so much unless you're able to do something

0:28:59.520 --> 0:29:04.920
<v Speaker 1>actionable with it. So, how can organizations actually apply data

0:29:05.040 --> 0:29:09.520
<v Speaker 1>and analytics to make better decisions or to create better

0:29:09.560 --> 0:29:15.880
<v Speaker 1>outcomes for themselves? What are some actual processes that you

0:29:16.000 --> 0:29:23.720
<v Speaker 1>look at. Data is actually a very powerful tool UM.

0:29:23.760 --> 0:29:29.080
<v Speaker 1>I've heard someone saying how data is actually a lifeline. UM.

0:29:29.200 --> 0:29:37.959
<v Speaker 1>It's it's very important. And so organizations can definitely you know,

0:29:38.080 --> 0:29:44.880
<v Speaker 1>incorporated health equity UM lens when applying data and analytics,

0:29:45.680 --> 0:29:51.880
<v Speaker 1>especially for decision making UM, in order to really see

0:29:51.960 --> 0:29:57.959
<v Speaker 1>improved outcomes or or better outcomes UM. And they of

0:29:58.000 --> 0:30:01.680
<v Speaker 1>course they also need to ensure that while using the

0:30:01.800 --> 0:30:08.160
<v Speaker 1>data that we are addressing any transparency UM bias as

0:30:08.160 --> 0:30:12.040
<v Speaker 1>well as UM ethical issues that are usually at the

0:30:12.120 --> 0:30:17.080
<v Speaker 1>core of UM data use. UH. You know, in terms

0:30:17.160 --> 0:30:20.520
<v Speaker 1>of our even the current strategy to address COVID response

0:30:21.120 --> 0:30:26.200
<v Speaker 1>M recovery and even preparedness for for a potential wave

0:30:26.320 --> 0:30:30.600
<v Speaker 1>or increase in cases, we really need sort of a

0:30:30.640 --> 0:30:36.760
<v Speaker 1>considered coordinated effort using accurate data or complete data UM

0:30:37.040 --> 0:30:43.920
<v Speaker 1>that that is informed by UM health equity and integrated

0:30:43.960 --> 0:30:46.480
<v Speaker 1>into all of our all of our policies, all of

0:30:46.520 --> 0:30:52.560
<v Speaker 1>our interventions UM in scientific evidence. So I would basically

0:30:53.480 --> 0:30:59.600
<v Speaker 1>UM say that the use of data for and technology

0:30:59.680 --> 0:31:05.640
<v Speaker 1>for we're feel good. UM. It's what organizations UM need

0:31:06.280 --> 0:31:10.600
<v Speaker 1>and so that we can make better informed decisions and

0:31:11.080 --> 0:31:14.840
<v Speaker 1>produce better outcomes as well as at risk of health

0:31:14.840 --> 0:31:19.440
<v Speaker 1>disparity scale. We've talked a lot about what IBM is doing,

0:31:19.720 --> 0:31:21.720
<v Speaker 1>and I know there are a lot of people out there,

0:31:22.040 --> 0:31:26.400
<v Speaker 1>whether they are currently having issues accessing health services, maybe

0:31:26.400 --> 0:31:29.640
<v Speaker 1>they've been affected by disparity. Do you have any advice

0:31:29.680 --> 0:31:33.160
<v Speaker 1>for people who want to work to eliminate health disparities?

0:31:33.280 --> 0:31:36.120
<v Speaker 1>What can the average person do that can be helpful.

0:31:36.560 --> 0:31:39.960
<v Speaker 1>It starts with your people, UM, as I was saying,

0:31:39.960 --> 0:31:45.280
<v Speaker 1>and the diversity that you need to respect amongst your people. UM.

0:31:45.320 --> 0:31:47.920
<v Speaker 1>It also then goes to what I would call the

0:31:48.040 --> 0:31:51.400
<v Speaker 1>data and the nature in which you collect data, how

0:31:51.440 --> 0:31:54.640
<v Speaker 1>you build trust, and the diversity of your data sets

0:31:54.640 --> 0:31:58.120
<v Speaker 1>and the transparency you have about your data, but also

0:31:58.200 --> 0:32:01.240
<v Speaker 1>the protections you have, the privacy protections because as I

0:32:01.280 --> 0:32:05.680
<v Speaker 1>said earlier, you can't you can't you can't trust data

0:32:06.440 --> 0:32:08.760
<v Speaker 1>or share data. You don't share data with people you

0:32:08.800 --> 0:32:11.600
<v Speaker 1>don't trust. So that's a very key piece I think

0:32:11.600 --> 0:32:14.719
<v Speaker 1>in this this clash between the culture of tech and

0:32:14.760 --> 0:32:18.320
<v Speaker 1>healthcare and public health. You need companies that you can

0:32:18.360 --> 0:32:22.080
<v Speaker 1>trust who will protect and secure that data, and that

0:32:22.120 --> 0:32:27.040
<v Speaker 1>our values based. It then is about analytics, and we

0:32:27.120 --> 0:32:31.240
<v Speaker 1>were very proud to be doing analytics that support what

0:32:31.360 --> 0:32:34.680
<v Speaker 1>I would call this concept of equity dashboards, where people

0:32:34.720 --> 0:32:39.640
<v Speaker 1>can see the disparities that exist in the populations they serve,

0:32:39.680 --> 0:32:42.239
<v Speaker 1>whether you're a hospital, whether you're an employer, whether you're

0:32:42.280 --> 0:32:45.040
<v Speaker 1>a health plan, whether you're a government UM. And then

0:32:45.160 --> 0:32:49.080
<v Speaker 1>the last piece is AI, and I think ethical, transparent,

0:32:49.680 --> 0:32:53.360
<v Speaker 1>and equitable AI is going to be so essential. Many

0:32:53.400 --> 0:32:55.720
<v Speaker 1>companies want to create what I would call a black

0:32:55.800 --> 0:33:00.600
<v Speaker 1>box for AI, and you know, you know, we believe

0:33:00.680 --> 0:33:03.880
<v Speaker 1>that you need transparency. UM. You need to know who

0:33:03.960 --> 0:33:08.600
<v Speaker 1>trains these AI systems because in many ways, the biases

0:33:08.680 --> 0:33:12.360
<v Speaker 1>that they may have might be continued or extrapolated if

0:33:12.400 --> 0:33:15.000
<v Speaker 1>you're not transparent. And people need to know how they're trained,

0:33:15.040 --> 0:33:16.920
<v Speaker 1>they need to know the data sets they're trained on,

0:33:17.640 --> 0:33:21.560
<v Speaker 1>and they need to recognize the limitations of AI. And

0:33:21.680 --> 0:33:26.280
<v Speaker 1>we've always suggested that the value prop is not humans

0:33:26.680 --> 0:33:32.000
<v Speaker 1>or AI, it's humans plus AI to make better decisions.

0:33:32.640 --> 0:33:35.800
<v Speaker 1>And a part of making those better decisions is to

0:33:35.840 --> 0:33:40.560
<v Speaker 1>reduce the role of bias UH in those decisions by

0:33:40.560 --> 0:33:44.200
<v Speaker 1>by taking advantage the best of technology and the best

0:33:44.240 --> 0:33:47.680
<v Speaker 1>of human expertise together. Do you have advice for people

0:33:47.800 --> 0:33:51.600
<v Speaker 1>who want to work to eliminate health disparities? What can

0:33:51.640 --> 0:33:54.960
<v Speaker 1>the average person do that can be helpful. What I

0:33:55.000 --> 0:33:58.720
<v Speaker 1>love about IBM as a company and in our role

0:33:58.760 --> 0:34:01.760
<v Speaker 1>we have in society is we can catalyze these conversations

0:34:01.800 --> 0:34:05.040
<v Speaker 1>as we're doing today. And so there's so much anyone

0:34:05.080 --> 0:34:10.439
<v Speaker 1>can do to address health disparities and health inequities. Number One,

0:34:11.320 --> 0:34:15.359
<v Speaker 1>you you educate yourself, You make yourself aware UM as

0:34:15.400 --> 0:34:20.319
<v Speaker 1>it relates to the challenges as relates to you know,

0:34:20.360 --> 0:34:24.960
<v Speaker 1>the members of a community that are are facing these

0:34:24.960 --> 0:34:28.080
<v Speaker 1>disparities and and and and to me, I'm a big

0:34:28.120 --> 0:34:31.879
<v Speaker 1>believer in we uh, you know, and how we think

0:34:31.920 --> 0:34:36.320
<v Speaker 1>about our society and and and UM data brings people

0:34:36.360 --> 0:34:42.000
<v Speaker 1>together in many ways. UM and and analytics and and

0:34:42.200 --> 0:34:44.440
<v Speaker 1>companies like IBM can play an important role in that.

0:34:44.560 --> 0:34:48.520
<v Speaker 1>So think about, you know, educating yourself about these disparities

0:34:48.560 --> 0:34:53.480
<v Speaker 1>that exist, learn about them, and think about how you

0:34:53.560 --> 0:34:57.239
<v Speaker 1>can bring attention to that UM and and and more

0:34:57.320 --> 0:35:01.880
<v Speaker 1>knowledge and awareness. UH. A lot of this starts with

0:35:01.880 --> 0:35:04.799
<v Speaker 1>with what I call data and trust. It's it's it's

0:35:04.800 --> 0:35:08.800
<v Speaker 1>this idea. If you think about part of this journey

0:35:08.840 --> 0:35:12.000
<v Speaker 1>starts with how the data is collected. When you're in

0:35:12.400 --> 0:35:17.040
<v Speaker 1>UM a hospital, or you're you're an employer, and where

0:35:17.040 --> 0:35:19.920
<v Speaker 1>you're in the census, and you you share data about

0:35:19.920 --> 0:35:25.360
<v Speaker 1>yourself and and you're transparent about maybe you're limited English proficiency,

0:35:25.400 --> 0:35:28.520
<v Speaker 1>or you're transparent about your race, ethnicity, or your country

0:35:28.520 --> 0:35:33.080
<v Speaker 1>of origin. You're transparent about you know, topics like sexual orientation.

0:35:33.800 --> 0:35:37.200
<v Speaker 1>These these factors play a very important role in the

0:35:37.280 --> 0:35:41.520
<v Speaker 1>future of reducing those disparities. If the data isn't collected

0:35:41.560 --> 0:35:46.000
<v Speaker 1>accurately and then the disparities aren't identified, and then you

0:35:46.040 --> 0:35:50.080
<v Speaker 1>can't close those gaps. So there's a big conversation about

0:35:50.120 --> 0:35:53.440
<v Speaker 1>trust and how you how data is shared and how

0:35:53.480 --> 0:35:57.120
<v Speaker 1>it's used. And you should be comfortable asking those questions

0:35:57.120 --> 0:35:59.840
<v Speaker 1>like what is this data for and how's it being used,

0:35:59.840 --> 0:36:03.800
<v Speaker 1>but but challenging that you know, hopefully that you're willing

0:36:03.840 --> 0:36:07.839
<v Speaker 1>to share that data. UM. In my view, whenever we

0:36:07.880 --> 0:36:12.239
<v Speaker 1>analyze anything, I mean, you should look at disparities. You

0:36:12.239 --> 0:36:15.280
<v Speaker 1>should look at factors of race and socio economic status.

0:36:15.760 --> 0:36:18.399
<v Speaker 1>When you're running reports, when you're doing whatever you do,

0:36:18.920 --> 0:36:22.440
<v Speaker 1>you know, ask that question. You know, we know, for example,

0:36:22.480 --> 0:36:26.040
<v Speaker 1>blacks make fifty nine cents you know, compared to whites

0:36:26.080 --> 0:36:28.360
<v Speaker 1>in terms of income. We know that in terms of wealth,

0:36:28.400 --> 0:36:31.000
<v Speaker 1>they make ten cents for every dollar of wealth that

0:36:31.080 --> 0:36:34.759
<v Speaker 1>a person who's white makes. You know, we I know

0:36:34.960 --> 0:36:38.279
<v Speaker 1>my daughters, you know, when they grow up there, you

0:36:38.320 --> 0:36:41.200
<v Speaker 1>know right now they're competing in an environment where they'll

0:36:41.239 --> 0:36:43.839
<v Speaker 1>make seventy cents on the dollar that a man will make.

0:36:43.920 --> 0:36:48.400
<v Speaker 1>So if you don't include equity in your analytics, and

0:36:48.440 --> 0:36:51.200
<v Speaker 1>you don't include these factors, then in some ways you

0:36:51.320 --> 0:36:54.120
<v Speaker 1>you you're oblivious to the problem or the gaps that

0:36:54.200 --> 0:36:57.640
<v Speaker 1>you want to reduce. So we should ask and demand

0:36:57.760 --> 0:37:01.160
<v Speaker 1>to have those measures, you know, analyze and tracked, and

0:37:01.560 --> 0:37:03.840
<v Speaker 1>then ask questions about the root cause and how do

0:37:03.880 --> 0:37:08.200
<v Speaker 1>we reduce those gaps. Um I also believe so much

0:37:08.200 --> 0:37:11.520
<v Speaker 1>in the diversity of people. Like think about your own team,

0:37:11.560 --> 0:37:14.520
<v Speaker 1>think about the people you interact with, Think about how

0:37:14.560 --> 0:37:17.440
<v Speaker 1>you recruit your people, how you retain people. You know,

0:37:18.120 --> 0:37:22.600
<v Speaker 1>how are you thinking about diversity? Um in in in

0:37:22.600 --> 0:37:26.000
<v Speaker 1>your in your processes of of who you listen to

0:37:26.160 --> 0:37:29.520
<v Speaker 1>and who you recruit, who you retain. You know, I'm

0:37:29.520 --> 0:37:32.319
<v Speaker 1>a big believer in diversity and we're very proud at

0:37:32.320 --> 0:37:36.360
<v Speaker 1>IBM for was it twenty seven years being leader in

0:37:36.440 --> 0:37:39.120
<v Speaker 1>patents in the US? I mean twenty seven years in

0:37:39.120 --> 0:37:42.239
<v Speaker 1>a row being number one in patents and I am

0:37:42.280 --> 0:37:45.719
<v Speaker 1>a strong believer. A big source of that ability to

0:37:45.800 --> 0:37:49.360
<v Speaker 1>be leader in patents and that type of creativity is diversity.

0:37:49.520 --> 0:37:52.480
<v Speaker 1>And so many studies have shown that diversity breeds innovation.

0:37:53.160 --> 0:37:56.040
<v Speaker 1>And there's an r O I attached to being diverse.

0:37:56.840 --> 0:37:59.640
<v Speaker 1>So I would ask each of you to challenge yourself

0:37:59.719 --> 0:38:03.000
<v Speaker 1>to to think about the community and the people you're

0:38:03.040 --> 0:38:05.799
<v Speaker 1>with and how do you embrace diversity and whatever you do.

0:38:06.160 --> 0:38:09.600
<v Speaker 1>Dr Dougua Mullen, would you like to chime in about

0:38:09.600 --> 0:38:13.880
<v Speaker 1>this about what the average person can do to address disparity.

0:38:14.480 --> 0:38:19.920
<v Speaker 1>Health disparities are costly. I'm not sure if everyone realizes

0:38:20.360 --> 0:38:25.760
<v Speaker 1>UM and the and it's caused by a lot of

0:38:26.080 --> 0:38:32.200
<v Speaker 1>you know, determinants of healthy UM. It's also caused by

0:38:32.560 --> 0:38:38.400
<v Speaker 1>the fact that data UM that we are promoting or

0:38:38.440 --> 0:38:44.000
<v Speaker 1>working on is sometimes not complete or not accurate UM.

0:38:44.120 --> 0:38:48.279
<v Speaker 1>So in terms of you know, companies or individuals, I

0:38:48.320 --> 0:38:53.480
<v Speaker 1>think we should awareness is it's key and helping to

0:38:53.680 --> 0:39:00.080
<v Speaker 1>drive and address inequalities by UM, you know, promoting and

0:39:00.239 --> 0:39:06.760
<v Speaker 1>having a health equity lens and promoting UM data and

0:39:06.760 --> 0:39:11.560
<v Speaker 1>and analytics or artificial intelligence for for social good or

0:39:11.719 --> 0:39:15.960
<v Speaker 1>ensuring that we're all building technologies or working on solutions

0:39:16.040 --> 0:39:20.400
<v Speaker 1>that voll ensure the benefits for everyone and that unfairly

0:39:20.480 --> 0:39:25.960
<v Speaker 1>disadvantage other populations would help UM. And and we've seen

0:39:26.080 --> 0:39:31.040
<v Speaker 1>that this pandemic has actually resulted in you know, a

0:39:31.160 --> 0:39:35.440
<v Speaker 1>recession and a loss of economic livelihoods UM for a

0:39:35.520 --> 0:39:40.320
<v Speaker 1>lot of people. And so what we really need to

0:39:40.719 --> 0:39:47.200
<v Speaker 1>also look at is sporting UM programs, building up these

0:39:47.239 --> 0:39:54.000
<v Speaker 1>programs and interventional efforts that would really improve the economic

0:39:54.080 --> 0:40:01.160
<v Speaker 1>resiliency UM or or social capital, especially for despreading populations UM,

0:40:01.400 --> 0:40:05.000
<v Speaker 1>marginalized or under resource communities that have been really hard

0:40:05.120 --> 0:40:09.680
<v Speaker 1>hips UM. You know, it's hard to imagine how we

0:40:09.680 --> 0:40:12.520
<v Speaker 1>we could recover. I mean, there's been a number of

0:40:12.560 --> 0:40:15.360
<v Speaker 1>communities that have been left behind, for example, by the

0:40:15.480 --> 0:40:22.360
<v Speaker 1>digital UM and AI UM revolution, and so really helping

0:40:22.400 --> 0:40:28.279
<v Speaker 1>I mean with resources or UM technologies can help. I mean,

0:40:28.360 --> 0:40:34.799
<v Speaker 1>for example, schools education is a really strong determinant of

0:40:34.880 --> 0:40:41.120
<v Speaker 1>health and school education and cater UM these technologies for

0:40:41.640 --> 0:40:45.719
<v Speaker 1>black and brown communities that are in you know, socially

0:40:45.760 --> 0:40:52.239
<v Speaker 1>disadvantage communities may not always have to uh technology or computers. UM.

0:40:53.200 --> 0:40:58.080
<v Speaker 1>And so assisting with that, and this displays a larger

0:40:58.200 --> 0:41:01.839
<v Speaker 1>role in addressing, UM, a larger role in sort of

0:41:01.960 --> 0:41:07.560
<v Speaker 1>understanding these systemic or structural inequities. UM. Until helping with

0:41:07.640 --> 0:41:13.799
<v Speaker 1>that is really key. UM. I think as individuals. I mean,

0:41:13.840 --> 0:41:20.680
<v Speaker 1>I'm really pleased that we are having this conversation UM

0:41:20.719 --> 0:41:26.239
<v Speaker 1>around UM equity. Uh. You know, health disporities have asisted

0:41:26.400 --> 0:41:29.160
<v Speaker 1>for really long in the United States, UM, I mean

0:41:29.400 --> 0:41:33.759
<v Speaker 1>around the world as well. But I am I'm sort

0:41:33.760 --> 0:41:37.400
<v Speaker 1>of pleased with a with a conversation that's ongoing. So

0:41:38.040 --> 0:41:41.319
<v Speaker 1>if health disporities have existed for long, and we know

0:41:41.560 --> 0:41:46.680
<v Speaker 1>some of the root causes and promising interventions, we need

0:41:46.719 --> 0:41:49.719
<v Speaker 1>to ask yourself, you know, what are we contributing to

0:41:50.560 --> 0:41:54.239
<v Speaker 1>that legacy or the science right now? UM. You know

0:41:54.320 --> 0:41:56.640
<v Speaker 1>in the past, we would often say, oh, nothing can

0:41:56.680 --> 0:42:01.160
<v Speaker 1>be done about it, UM, you know, and what could

0:42:01.160 --> 0:42:04.279
<v Speaker 1>we do? And it's and so I think we're at

0:42:04.360 --> 0:42:07.080
<v Speaker 1>the right time in our history where a lot of

0:42:07.080 --> 0:42:12.080
<v Speaker 1>people are now caring more about inequalities, about racial justice. UM,

0:42:12.280 --> 0:42:16.120
<v Speaker 1>We're beginning to really address these difficult things and and

0:42:16.239 --> 0:42:21.960
<v Speaker 1>just talking about it, you know, UM, asking questions and

0:42:22.040 --> 0:42:25.560
<v Speaker 1>having that dialogue is is a great start. I mean

0:42:25.600 --> 0:42:30.880
<v Speaker 1>I'm inspired by uh, you know, the current movement Black

0:42:30.920 --> 0:42:37.560
<v Speaker 1>Lives Matter UM and and I think that that helps basically,

0:42:37.600 --> 0:42:40.000
<v Speaker 1>I mean, where people can start talking about the people

0:42:40.040 --> 0:42:42.879
<v Speaker 1>can look at you know, how can you we can

0:42:42.960 --> 0:42:49.480
<v Speaker 1>leverage our skills, UM and expertise and for the benefit

0:42:49.560 --> 0:42:53.040
<v Speaker 1>of everyone. I mean, I think playing all of us

0:42:53.120 --> 0:42:57.960
<v Speaker 1>playing our part in leveraging our skills and looking um

0:42:58.000 --> 0:43:03.160
<v Speaker 1>beyond competition, collaborating in our own space for the benefit

0:43:03.239 --> 0:43:06.520
<v Speaker 1>of everyone. Help. I could not agree more. I mean,

0:43:06.719 --> 0:43:11.160
<v Speaker 1>I feel that we are entering into a time where

0:43:11.280 --> 0:43:17.120
<v Speaker 1>more and more people are either realizing the realities that

0:43:17.719 --> 0:43:21.240
<v Speaker 1>have been in place forever but or or effectively forever

0:43:21.280 --> 0:43:25.600
<v Speaker 1>for all of our lifetimes. But maybe they weren't aware

0:43:25.640 --> 0:43:29.160
<v Speaker 1>of them because they'd never directly experienced them, or they're

0:43:29.200 --> 0:43:32.600
<v Speaker 1>they're acknowledging them. Perhaps they were at least subconsciously aware

0:43:32.960 --> 0:43:36.080
<v Speaker 1>but had not truly reflected upon it. We're starting to

0:43:36.120 --> 0:43:40.399
<v Speaker 1>see that change. I am also, like you, inspired by that,

0:43:40.560 --> 0:43:43.799
<v Speaker 1>and I am determined to do whatever I can in

0:43:43.880 --> 0:43:47.200
<v Speaker 1>my role as a voice of the media to continue

0:43:47.239 --> 0:43:50.120
<v Speaker 1>that conversation and to carry it forward, to make sure

0:43:50.160 --> 0:43:53.239
<v Speaker 1>people are still talking about this and thinking about this

0:43:53.360 --> 0:43:56.920
<v Speaker 1>and thinking about the aspects of the challenges that they

0:43:57.000 --> 0:44:00.799
<v Speaker 1>can rise to meet, and and why other ways we

0:44:00.840 --> 0:44:07.560
<v Speaker 1>can look to help others and to really, through helping others,

0:44:07.560 --> 0:44:11.160
<v Speaker 1>help everyone. I was wondering, Dr don Quamalen, if there

0:44:11.160 --> 0:44:15.000
<v Speaker 1>were any stories you could share about the work that

0:44:15.120 --> 0:44:18.760
<v Speaker 1>your team has done during the pandemic that you you're

0:44:18.760 --> 0:44:24.440
<v Speaker 1>particularly proud of. IBM has developed there's a website aimed

0:44:24.520 --> 0:44:28.959
<v Speaker 1>specifically for all COVID nineteen researchers and so it allows

0:44:30.040 --> 0:44:34.839
<v Speaker 1>users to upload information from electronic medical records or from

0:44:34.920 --> 0:44:40.000
<v Speaker 1>draft trials, UM or other sources and use these algorithms

0:44:40.040 --> 0:44:44.200
<v Speaker 1>to uncover new findings. Um AND and the side to

0:44:44.280 --> 0:44:46.760
<v Speaker 1>set up so that users can also keep their data

0:44:46.840 --> 0:44:50.960
<v Speaker 1>private um AND AND or share it as long as

0:44:51.160 --> 0:44:54.640
<v Speaker 1>UM they have privacy laws in place. But but I

0:44:54.719 --> 0:44:58.600
<v Speaker 1>hope is that the site that has been developed allows

0:44:58.680 --> 0:45:03.120
<v Speaker 1>researchers a around the world too collaborate and gain a

0:45:03.120 --> 0:45:06.640
<v Speaker 1>better insight into the understanding of the virus and how

0:45:07.360 --> 0:45:13.440
<v Speaker 1>it's um how it reacts in different populations UM and

0:45:14.920 --> 0:45:18.960
<v Speaker 1>you know, apart from the disparities that we're seeing UM

0:45:19.160 --> 0:45:24.759
<v Speaker 1>and and really have precise UM treatment. I mean, so

0:45:24.880 --> 0:45:30.000
<v Speaker 1>this that there is that there's also UM. The clinical

0:45:30.040 --> 0:45:34.920
<v Speaker 1>development journey is really extensive UM. But we are looking

0:45:34.960 --> 0:45:40.840
<v Speaker 1>at ways in which we can accelerate UM research and

0:45:41.120 --> 0:45:45.360
<v Speaker 1>using the cloud based technology at IBM and and and

0:45:45.520 --> 0:45:52.200
<v Speaker 1>streamlining data collection UM or its integration or standardization, especially

0:45:52.239 --> 0:45:56.600
<v Speaker 1>through the clinical trial process and vaccine development. We want

0:45:56.640 --> 0:46:00.480
<v Speaker 1>to make sure that it's inclusive and everyone UM and

0:46:00.520 --> 0:46:05.200
<v Speaker 1>it's safe for all populations UM. So those are some

0:46:05.320 --> 0:46:10.120
<v Speaker 1>of the ongoing work UM AND and some of it

0:46:10.400 --> 0:46:13.680
<v Speaker 1>that we hope to publish soon. But I would say,

0:46:14.040 --> 0:46:19.439
<v Speaker 1>you know, this collaboration, this website UM specifically for researchers

0:46:19.520 --> 0:46:24.279
<v Speaker 1>and especially to conduct equity work and look at electronic

0:46:24.320 --> 0:46:29.840
<v Speaker 1>health records UM and data has been UM really helpful.

0:46:30.640 --> 0:46:34.440
<v Speaker 1>So I find that extremely inspiring and I love learning

0:46:34.440 --> 0:46:37.440
<v Speaker 1>more about this because when we hear about on the news,

0:46:37.920 --> 0:46:41.480
<v Speaker 1>we typically hear about things in the context of doctors

0:46:41.560 --> 0:46:45.520
<v Speaker 1>are working on this, scientists are studying it, but it

0:46:45.560 --> 0:46:48.200
<v Speaker 1>tends to be at that level and we don't get

0:46:48.200 --> 0:46:52.600
<v Speaker 1>a deeper appreciation for what that actually means, what is

0:46:52.680 --> 0:46:57.760
<v Speaker 1>going into that process. What does it mean to analyze

0:46:58.360 --> 0:47:02.680
<v Speaker 1>the effects of COVID nineteen, or potential treatments for COVID nineteen,

0:47:03.320 --> 0:47:06.839
<v Speaker 1>or looking at even the spread of COVID nineteen and

0:47:06.880 --> 0:47:10.760
<v Speaker 1>how it spreads. So learning a little bit more about

0:47:10.800 --> 0:47:14.000
<v Speaker 1>that gives me a much deeper appreciation for the work

0:47:14.120 --> 0:47:17.440
<v Speaker 1>that that you and others that IBM are doing in

0:47:17.520 --> 0:47:22.440
<v Speaker 1>an effort to really address not just the COVID nineteen crisis,

0:47:22.560 --> 0:47:29.160
<v Speaker 1>but the overall challenge of providing health services, making sure

0:47:29.239 --> 0:47:33.200
<v Speaker 1>that you help others to provide health services to address

0:47:33.320 --> 0:47:37.520
<v Speaker 1>the issues of health disparity. One thing that became clear

0:47:37.640 --> 0:47:41.000
<v Speaker 1>in my conversation with doctors Re and don Qua Mullen

0:47:41.280 --> 0:47:45.000
<v Speaker 1>is that we can't really begin to address a problem

0:47:45.120 --> 0:47:50.640
<v Speaker 1>like disparity in health care access without data. To form solutions,

0:47:50.920 --> 0:47:55.760
<v Speaker 1>we first have to really understand the problem. Without that step,

0:47:56.160 --> 0:47:59.759
<v Speaker 1>any solution we attempt is bound to be insufficient to

0:47:59.840 --> 0:48:02.960
<v Speaker 1>me in our needs. It is therefore critical to have

0:48:03.080 --> 0:48:07.440
<v Speaker 1>sophisticated systems in place to collect information and to analyze it.

0:48:08.040 --> 0:48:11.839
<v Speaker 1>That's where the technology really comes in. We can lean

0:48:11.960 --> 0:48:14.919
<v Speaker 1>on tech to sift through information so that we can

0:48:14.960 --> 0:48:19.560
<v Speaker 1>glean insight from those findings. Cognitive systems can help guide

0:48:19.640 --> 0:48:22.480
<v Speaker 1>us to potential approaches that are more likely to have

0:48:22.560 --> 0:48:26.120
<v Speaker 1>a real impact and steer us away from actions that

0:48:26.239 --> 0:48:30.760
<v Speaker 1>might intuitively seem helpful but in reality have very little effect.

0:48:31.239 --> 0:48:35.239
<v Speaker 1>And as I learned, time is a critical component when

0:48:35.280 --> 0:48:39.440
<v Speaker 1>you're talking about health. To learn more about how IBM

0:48:39.520 --> 0:48:44.200
<v Speaker 1>is responding to COVID nineteen, including information that business leaders

0:48:44.200 --> 0:48:48.160
<v Speaker 1>can use to form their response plans and guide decision making,

0:48:48.760 --> 0:48:55.520
<v Speaker 1>visit IBM dot com slash impact slash COVID Dash nineteen.

0:48:56.080 --> 0:48:59.000
<v Speaker 1>I want to thank doctors Re and Donqua Mullin once

0:48:59.000 --> 0:49:01.919
<v Speaker 1>again for coming on a show and sharing their time

0:49:02.000 --> 0:49:05.839
<v Speaker 1>with me. I found it incredibly informative, and I hope

0:49:05.840 --> 0:49:08.960
<v Speaker 1>you did too. Make certain you check out all of

0:49:09.000 --> 0:49:12.279
<v Speaker 1>our past episodes of smart Talks. You can find those

0:49:12.320 --> 0:49:15.680
<v Speaker 1>past episodes in the Tech Stuff feed and the Stuff

0:49:15.719 --> 0:49:18.560
<v Speaker 1>to Blow your Mind feed. We've had a chance to

0:49:18.600 --> 0:49:22.640
<v Speaker 1>talk to lots of incredible people who are using technology

0:49:22.960 --> 0:49:26.640
<v Speaker 1>in really interesting ways, so make sure you go back

0:49:26.719 --> 0:49:30.080
<v Speaker 1>and listen to those episodes as well. Thank you so much.

0:49:35.040 --> 0:49:38.080
<v Speaker 1>Text Stuff is an I Heart Radio production. For more

0:49:38.160 --> 0:49:41.520
<v Speaker 1>podcasts from My Heart Radio, visit the I heart Radio app,

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<v Speaker 1>Apple podcasts, or wherever you listen to your favorite shows.