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Speaker 1: I'm Bradley Johnson with one eight hundred duy away. Not

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Speaker 1: getting behind the wheel after drinking is the best choice,

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Speaker 1: but if you're pulled over, the next best choice it's

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Speaker 1: to call one eight hundred duy away. Time for your

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Speaker 1: phone tap is broken Jewel in the morning and in

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Speaker 1: today's brand new phone tap, I call a woman who's

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Speaker 1: about to fly to Europe for the very first time,

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Speaker 1: and she thinks I'm with the airlines and I tell

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Speaker 1: her it's been a slight change with her flight. It

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Speaker 1: has nothing to do with any delays or cancelations or

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Speaker 1: extra fees. In fact, she's about to get an upgrade,

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Speaker 1: but it's definitely not the upgrade that she was hoping for.

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Speaker 1: You'll hear what it is in your phone tap right now.

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Speaker 1: It's another japs on the twenties toy I'm moving. Hello.

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Speaker 1: Hi there. My name is Colby Sazarek and I'm calling

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Speaker 1: from the Airlines. I was looking to speak with Piper Oh,

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Speaker 1: yes speaking. The reason for my call today is that

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Speaker 1: there's been a slight change in your outbound flight tomorrow,

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Speaker 1: and we try to email you about it, but just

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Speaker 1: kept bouncing back. So I'm trying your contact number. I

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Speaker 1: hope that's okay calling you. Yeah, that's fine. I just

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Speaker 1: want to make sure everything's okay with the trip. Right. Well,

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Speaker 1: I see that you're traveling from Chicago to Paris. Correct, Yes, yes,

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Speaker 1: well wonderful. That sounds like an awesome trip, right, Yes,

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Speaker 1: it's a dream trip. I bet it sounds amazing. Well,

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Speaker 1: the reason I'm contacting you is to let you know

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Speaker 1: that you've just been reclassified into our vertical zone. It's

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Speaker 1: pretty sweet. Oh okay, what does that mean? Well, i'll explain. So,

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Speaker 1: we want our passengers to be more comfortable during our flights,

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Speaker 1: and recently we've had some complaints about not enough legroom.

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Speaker 1: I'm sure you hear that all the time. Okay, yeah,

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Speaker 1: So we as an airline decided to take some action,

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Speaker 1: which is refreshing if you think about it, because most

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Speaker 1: airlines don't care. And we created the vertical zone, so

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Speaker 1: your seats are going to be moved to that. What

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Speaker 1: is the vertical zone. I don't understand. Well, that's a

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Speaker 1: very good question. It's actually amazing. I'll tell you a

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Speaker 1: little bit about it. The vertical zone is an area

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Speaker 1: where we took out fifteen rows of seats and instead

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Speaker 1: of being so cramped and unhappy, you get the opportunity

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Speaker 1: to fly vertical. Wait, does that mean that I'll be

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Speaker 1: standing up? It does exactly. The vertical zone, no germ

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Speaker 1: filled seats anymore, no broken seat belts. You are free

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Speaker 1: to stand wherever you want in the vertical zone. Pretty cool.

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Speaker 1: Uh so I'm just going to be standing the whole

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Speaker 1: time I'm flying from Chicago to Paris. Yeah, the entire

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Speaker 1: eight hour fifteen minute flight. Am I allowed to sit

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Speaker 1: like their chairs? Oh? No, no, not in the vertical No.

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Speaker 1: In the vertical zone, it is a standing only area.

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Speaker 1: You do have a plastic handle. It's kind of like

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Speaker 1: a bus or a subway. You're going to make me

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Speaker 1: stand for eight hours while I'm flying. Well, not just you.

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Speaker 1: Everybody in the vertical zone gets to stand. How are

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Speaker 1: you changing my seats without letting me know? I just

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Speaker 1: don't understand. Like, I'm going on this trip tomorrow and

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Speaker 1: I have to stand the whole time. I am not interested.

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Speaker 1: I want a regular speed. Well, you've been upgraded to

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Speaker 1: the vertical zone, so rita, How is this an upgrade? Oh,

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Speaker 1: it's a stand upgrade if you think about it. No,

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Speaker 1: this is not an upgrade. It sounds like a nightmare.

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Speaker 1: It's actually quite fun. Plus if you're single. I don't

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Speaker 1: know if you are not, but it's a great chance

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Speaker 1: to walk around and meet people. Kind of like a

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Speaker 1: dance club at thirty thousand feet if you think about it.

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Speaker 1: I'm not interested in all flying dance club. I'm interested

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Speaker 1: in sitting in my seat. I got it. We're having

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Speaker 1: a communication problem. You're interested in sitting in your seat,

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Speaker 1: but in the vertical zone there are no seats. I'm

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Speaker 1: not sure if you understand that part of it. I

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Speaker 1: understand that. I understand there are new chairs, and I

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Speaker 1: want you to book me back into my regular seat

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Speaker 1: that I had. I want to be booked out of

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Speaker 1: this vertical zone. Oh okay, well that's disappointing. I guess

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Speaker 1: I can see what we have. Yes, you need to

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Speaker 1: see what we have because I'm not interested in standing. Okay, fine,

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Speaker 1: give me one second. Let me just pull up your option.

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Speaker 1: Are you sure you don't want the vertical zone. I

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Speaker 1: do not want the vertical zone. I don't know anyone

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Speaker 1: who would want to stand for a full eight hour flight. Okay, well, um, okay,

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Speaker 1: here we go. So I've got two options. For you. Good.

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Speaker 1: What are they Well, you can pay an extra seven

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Speaker 1: hundred dollars for first class, which does include a seat,

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Speaker 1: and a big one at that. No, no, not interested

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Speaker 1: seven hundred dollars. No, thank you. What's the other choice? Well,

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Speaker 1: the other choice is for twenty five dollars, I can

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Speaker 1: go ahead and upgrade you to Vertical Plus. What yeah,

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Speaker 1: vertical Plus, which is even better than regular vertical class

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Speaker 1: because you get bathroom privileges. Are you kidding me? No,

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Speaker 1: I'm not have a bathroom in regular vertical zone extra

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Speaker 1: to use the restaurroom. You have a coin operated bathroom

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Speaker 1: for the regular vertical zone, but if you upgrade for

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Speaker 1: twenty five bucks, you can use the bathroom the whole flight.

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Speaker 1: If you want a horrible idea? Good idea was this?

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Speaker 1: Who does this? Well, it was your sister Samantha's idea,

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Speaker 1: and I thought it was a pretty good idea. But

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Speaker 1: maybe not. Wait, my sister Samantha on a vertical zone.

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Speaker 1: What are you talking about? Well, no, she actually asked

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Speaker 1: me to do this prank phone call. Because this is

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Speaker 1: actually Jewel from Brook and Jewil in the morning doing

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Speaker 1: a phone tap on you and your sister Samantha. Set

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Speaker 1: you up. Oh my gosh, are you kidding me? Oh

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Speaker 1: my god. She told me that you were gonna be

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Speaker 1: traveling to Paris tomorrow. I wanted to play a joke

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Speaker 1: on you. Oh I'm gonna kill her. Oh my god. Hey,

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Speaker 1: you know I probably could find some people out the airline.

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Speaker 1: I could call and get you upgraded the vertical zone

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Speaker 1: if you really want. Oh no, I like my okay,

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Speaker 1: weak up every morning with Jewil phone taps. We the

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Speaker 1: twenties five