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Speaker 1: I'm Bradley Johnson with one eight hundred duy away. Not

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Speaker 1: getting behind the wheel after drinking is the best choice,

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Speaker 1: but if you're pulled over, the next best choice it's

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Speaker 1: to call one eight hundred duy away on the twenties.

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Speaker 1: I'm hello, Hi there. My name is Keith Brussels and

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Speaker 1: I'm with VISA from the credit card Fraud Division. Am

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Speaker 1: I speaking with Kora? Yes? This is her, wonderful I'm

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Speaker 1: calling because I want to check on a few questionable

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Speaker 1: charges to your account recently. Okay, is everything all right? Well,

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Speaker 1: I hope. So sometimes things get flagged in our system

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Speaker 1: and they're actually your charges, so that's why we call

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Speaker 1: it a check. Do you have a momentum? Yeah, go ahead. Okay.

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Speaker 1: There's a charge for four hundred and twenty seven dollars

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Speaker 1: and fifty two cents for supplies from a craft market

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Speaker 1: in Swaziland. Okay, well that's definitely not mine. That's where Swaziland, Swaziland, Swaziland.

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Speaker 1: I think that's definitely not me. I don't even know

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Speaker 1: where that is. Oh okay, do you know if you've

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Speaker 1: been to Swaziland recently? But no, I mean, like I

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Speaker 1: just said, I don't even know where that is. Oh okay, cool, Well,

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Speaker 1: I'll keep going with the charges then, and you can

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Speaker 1: let me know if any of these other ones sound strange.

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Speaker 1: There's also a charge for sixty three dollars and ninety

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Speaker 1: eight cents to a restaurant in Swaziland. Is that yours? Well,

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Speaker 1: I mean no, but I just told you I haven't.

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Speaker 1: I've never been. I don't even know where that is.

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Speaker 1: You're positive you haven't been to Swaziland in the last

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Speaker 1: forty eight hours, because if you went there for work

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Speaker 1: or something else other than personal, it still counts as

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Speaker 1: a visit there. Okay, Can you please take these off?

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Speaker 1: This is definitely not me. Okay, yeah, I'll flag those,

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Speaker 1: but I can't put the hold on your account just

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Speaker 1: yet until I go through each and every one of

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Speaker 1: these charges. Okay, okay, Well, can we just rule out

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Speaker 1: the fact if any of them are from Swaziland or

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Speaker 1: whatever the heck it is, that it's not me? Like,

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Speaker 1: I mean, how many of them are there? Well, there's

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Speaker 1: quite a few. Here's an interesting one. A charge just

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Speaker 1: came through. Actually, huh. It's for eight hundred and forty

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Speaker 1: six dollars and twenty three cents and you'll never guess

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Speaker 1: from where it is where I mean, let me ask,

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Speaker 1: is it Swayland? What? Yes? Yes, you're correct, it's for

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Speaker 1: car repair. Do you have a card? Well, it's not

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Speaker 1: me using this card. I'm literally on the phone with you.

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Speaker 1: I'm obviously not in Swaziland wracking up a credit card bill, Like,

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Speaker 1: can you please turn off this account? And you don't

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Speaker 1: have a vehicle in Swaziland? No, I don't know that

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Speaker 1: I'm in my vehicle. This is insane, Like, please just

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Speaker 1: take it off. Could it possibly be a relative or

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Speaker 1: a friend? Not a relative? It is no. Why aren't

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Speaker 1: you listening to me? Please just reactivate this card? Okay? Also,

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Speaker 1: I have to let you know that with all these

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Speaker 1: charges that you're putting on the card, you just hit

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Speaker 1: the max so you're not going to be able to

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Speaker 1: This is insane. Is there anybody else that I can

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Speaker 1: talk to? You not helping me right now? You're making

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Speaker 1: me more frustrating. Please can I just talk to a manager?

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Speaker 1: It is policy that I have to go through all

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Speaker 1: of these charges. I don't care. You're not listening to me. Well,

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Speaker 1: I'm trying to help you. That's why I'm letting you

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Speaker 1: know that your card is at the max. Now did

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Speaker 1: you call this a frustrate me? Because if you did,

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Speaker 1: you're doing a great job, because I am beyond upset

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Speaker 1: right now. Well, no, I just called to check on

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Speaker 1: these charges and I have a few more to go through.

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Speaker 1: There's another forty five charges that we need to go

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Speaker 1: through one by one so that I can flag the account.

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Speaker 1: I don't care what your quote policy is. Just delete

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Speaker 1: any charges from Swaziland. Can you please just take it off?

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Speaker 1: You're making things worse and more complicated and literally driving

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Speaker 1: me inside. Well, and I know I was making things

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Speaker 1: more complicated because you said you didn't even know where

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Speaker 1: Swaziland was, so I wouldn't head and pulled it up.

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Speaker 1: Did you know it's a landlocked monarchy in Southern Africa.

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Speaker 1: I literally don't care. I couldn't not here less. It's

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Speaker 1: known for its wilderness reserves and festivals showcasing traditional Swazi culture. Seriously,

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Speaker 1: because you have the same finger as you're using to

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Speaker 1: do whatever it is that you're googling, and just thrown

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Speaker 1: off the cards. Okay, well I can't do that because

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Speaker 1: this is a prank phone call. What I can tell

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Speaker 1: you more about Swazland if you want though, that's the

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Speaker 1: one thing I actually can do. So I got the

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Speaker 1: Wikipedia page. Huh what huh? Oh my god, what is

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Speaker 1: going on? Oh? This is Jewel from Brook and Jewel

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Speaker 1: in the morning doing a phone tap on you and

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Speaker 1: your boyfriend Ramon set you up. Wait, wait one, it's

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Speaker 1: a joke. There are no Swaziland charges on your card.

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Speaker 1: I was just messing with. Oh my god, So there's

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Speaker 1: no charges on my card for Swaziland. Yes, no charges,

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Speaker 1: but did you know that it's currently ruled by King Mswati?

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Speaker 1: The third sounds like a great guy. I've never hated

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Speaker 1: a place I've never been. Wake up every morning with

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Speaker 1: five