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Speaker 1: Bloomberg Audio Studios, podcasts, radio news.

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Speaker 2: No, you're listening to the Bloomberg Intelligence Podcast. Catch us

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Speaker 2: live weekdays at ten am Eastern on Apple Car playing

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Speaker 2: Android Auto with the Bloomberg Business app. Listen on demand

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Speaker 2: wherever you get your podcasts, or watch us live on YouTube.

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Speaker 3: Remember, they notify the Treasury Department notified lawmakers just yesterday

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Speaker 3: that a China state sponsored actor infiltrated workstations. And what,

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Speaker 3: as you've been saying, the officials are now calling a

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Speaker 3: major incident. We're going to bring in Jamie Tarabay, who

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Speaker 3: covers cybersecurity for Bloomberg. How do you see what happened

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Speaker 3: to the Treasury Department compared to what we've seen in

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Speaker 3: other hacks that were facilitated by Chinese actors, state sponsored actors.

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Speaker 4: It's almost like another day, another hack. Quite frankly, at

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Speaker 4: this point, we have been dealing with years of whites

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Speaker 4: read long running hacking campaigns, whether there's a cyber espionage

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Speaker 4: or prepositioning in the possible events of a conflict with Taiwan.

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Speaker 4: But we have seen just literally years and years and

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Speaker 4: years of attempts and intrusions and compromises of American and

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Speaker 4: international critical infrastructure networks by Chinese state sponsored hacking. So

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Speaker 4: this is something that has been happening for years, and

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Speaker 4: the more obvious and the more we talk about these things,

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Speaker 4: the more the expectation is that we expect minimum cybersecurity

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Speaker 4: standards from not just the private sector, but from government agencies,

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Speaker 4: especially one as critical as US Treasury.

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Speaker 5: What's the expectation as to the defenses of some of

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Speaker 5: these government agencies. Is the belief that the US government

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Speaker 5: has decent cybersecurity defenses or not?

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Speaker 4: You know, that's a really complicate a question because a

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Speaker 4: lot of the time, a lot of these federal government

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Speaker 4: agencies depend on contract with third party providers where they

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Speaker 4: have devices that often they're called end of life, so

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Speaker 4: they're routers or they're interconnected devices that basically connect networks together,

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Speaker 4: and they haven't been updated or they are obsolete and

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Speaker 4: they need to be changed. And because bureaucracy and the

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Speaker 4: federal government is so large, it's always a challenge, it

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Speaker 4: always costs money, and it always is a big undertaking.

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Speaker 4: So we are seeing more and more and more of

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Speaker 4: these end of life products being compromised. We know more

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Speaker 4: about the fact that these are entry points in a

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Speaker 4: lot of different hacking campaigns, So it's really we want

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Speaker 4: to see more cybersecurity audits. We would love to see

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Speaker 4: more transparency from federal government agencies about what they're doing

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Speaker 4: in terms of shoring up their systems, using the party providers,

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Speaker 4: using incident response, using cybersecurity firms, as well as deploying

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Speaker 4: agencies like CISA, the FBI, and other agencies that are

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Speaker 4: concerned with cybersecurity, particularly as we know and has been

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Speaker 4: said repeatedly by government officials for years now, that there

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Speaker 4: are Chinese attempts and actions to get into our systems

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Speaker 4: to basically have access to inspectual property and you know,

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Speaker 4: as well as intelligence gathering purposes.

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Speaker 6: By the way, the Chinese embassy in Washington says it

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Speaker 6: opposes quote smear attacks against China without any factual basis.

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Speaker 6: They say the US needs to stop using cybersecurity to

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Speaker 6: smear and slander China and stop spreading all kinds of

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Speaker 6: disinformation about the so called Chinese hacking threat.

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Speaker 1: How sure are we about.

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Speaker 6: This stuff, because I think it's a huge allegation. It

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Speaker 6: could be construed as an act of war. Frankly, hacking

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Speaker 6: the Department of Justice, the Department of defense the Treasury.

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Speaker 6: So is it firmly, you know, evidenced that the Chinese,

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Speaker 6: that Chinese state hackers are behind this stuff.

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Speaker 4: I think the phrasing of the letter that Treasury is

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Speaker 4: sent to Senator job Brown and sim Scott were basically

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Speaker 4: saying that they had denoted it as a major cyber

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Speaker 4: security incident, which is what they do when they attribute

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Speaker 4: it to a state sponsored actor. And the fact that

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Speaker 4: they said that after the investigations by government agencies, the

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Speaker 4: attribution is crystal clear makes it extremely definitive. They would

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Speaker 4: not be putting that in a letter to Congress if

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Speaker 4: they weren't sure, and it's it would probably it would

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Speaker 4: meet the hahollmarks and trade craft of previous Chinese hacking attempts.

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Speaker 4: So there are indicators of compromise. There are tactics and

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Speaker 4: procedures that these hackers would be using that are about

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Speaker 4: our identifiable to the people.

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Speaker 7: Who track them.

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Speaker 4: And there are also companies like Microsoft that have visibility

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Speaker 4: over the Internet and watch certain threat actors as they

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Speaker 4: move across networks, and they're able to recognize their patterns

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Speaker 4: of behavior as well as the places that they're in gering.

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Speaker 3: The Treasury Department was notified by on December eighth by

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Speaker 3: a third party provider. They notified Congress on December thirtieth.

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Speaker 6: By the way, ironically called beyond Trust.

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Speaker 1: You can say that act right.

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Speaker 3: Yes, yes, yes, that is that. There is an irony

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Speaker 3: to that. But the three week lags is what I

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Speaker 3: want to ask about here. Why do they wait so

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Speaker 3: long to notify law makers for such an important government body.

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Speaker 4: That's a great question, you know, we would love to know,

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Speaker 4: and right now we're not getting that information from Treasury.

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Speaker 4: A lot of the times, when particularly this past year,

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Speaker 4: you would have heard about Salt Typhoon and Vault Typhoon,

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Speaker 4: which are extensive hacking campaigns, a lot of the communication

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Speaker 4: companies that have been impacted have not disclosed those hacks

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Speaker 4: because they've been getting waivers on a national security basis

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Speaker 4: that they would have agreed on with the intelligence community,

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Speaker 4: with the government. So if they have not been able

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Speaker 4: to declare or disclose those hacks, it's for myriad reasons,

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Speaker 4: including national security, but also they want to be sure

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Speaker 4: that they know what they have. They also want to

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Speaker 4: probably be able to say that they have eradicated the problem,

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Speaker 4: that they've mitigated any kind of compromise and that they're

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Speaker 4: able to sort of say we found it, we've detected it,

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Speaker 4: we're dealing with it. It's over.

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Speaker 6: Jamie, thanks so much for joining us, Jamie Terrabay reporting

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Speaker 6: on that incident.

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Speaker 1: And it is the one that we know about. There

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Speaker 1: are others.

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Speaker 6: Perhaps that we don't because Beyond Trust said that a

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Speaker 6: limited number of customers Plural were involved in this hack,

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Speaker 6: and they also have contracts with the Department of Defense,

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Speaker 6: with the Department of Justice, with the Department of Veterans Affairs.

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Speaker 1: It could be those.

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Speaker 6: Other agencies haven't gotten back to us and havn't a

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Speaker 6: learned in Congress as far as we know that they

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Speaker 6: were affected as well. And Paul, as you point out,

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Speaker 6: this really makes you rethink the TikTok issue.

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Speaker 5: That's kind of the issue I thought about when I

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Speaker 5: was reading the story today, was this has put the

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Speaker 5: TikTok issue, which is Supreme Court Presembly will take a

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Speaker 5: look at soon. Does I put it in a different

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Speaker 5: light for some people? And I suspect it will because

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Speaker 5: who's to say, what's China state versus China private.

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Speaker 1: I don't have a clear understanding of that. And isn't

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Speaker 1: that the same. I think it is for a lot

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Speaker 1: of issues.

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Speaker 3: And yeah, ill thing about this too is the Treasury

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Speaker 3: Department around that time December eighth, there was a lot

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Speaker 3: of issue in since then, and there was a lot

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Speaker 3: of remember wrangling around the debt ceiling and the US

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Speaker 3: fiscal situation. You know, what kind of interference was there

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Speaker 3: and can they show that there wasn't a significant enough

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Speaker 3: interference to markets? Was there any It's hard to understand

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Speaker 3: really what the ramifications are from the hack itself.

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Speaker 1: Yeah, absolutely, I think there's still a lot to on

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Speaker 1: pack here.

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Speaker 1: Ronica Clark Joints US.

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Speaker 5: She's a director of research and the US economists over

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Speaker 5: there at that little bank on the quarter called City

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Speaker 5: Bank Veronica. What's your twenty twenty five message to your

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Speaker 5: city clients about this US economy?

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Speaker 7: Yeah?

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Speaker 8: Yeah, I liked the previous discussion of the very bifurcated economy.

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Speaker 8: I think that we're experiencing where we're lower income people

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Speaker 8: are certainly struggling higher income consumers or maybe what is

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Speaker 8: supporting you aggregate consumption. But I do think this is

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Speaker 8: a very precarious economy, and that's I think the message

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Speaker 8: for twenty.

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Speaker 7: Twenty five for our of you.

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Speaker 8: It really does come down, I think, to weakness that

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Speaker 8: we're seeing in the labor market, and I do worry

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Speaker 8: that the FED has maybe gotten a bit complacent on

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Speaker 8: that labor market weakening. And we do think that this

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Speaker 8: is a FED that's going to be cutting rates a

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Speaker 8: lot more than market's currently priced in twenty twenty five.

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Speaker 6: The FED is going to cut rates more than is

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Speaker 6: currently priced in twenty twenty five. So you're not worried

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Speaker 6: about policy driven reinflation next year.

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Speaker 7: Yeah, not particularly.

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Speaker 8: I think a lot of the fundamental drivers that you know,

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Speaker 8: we've seen of inflation over the last couple of years

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Speaker 8: do look a lot better even compared to a year ago.

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Speaker 8: Even just this morning we got case Shiller home price data.

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Speaker 8: Home prices are running at a normal, pre pandemic kind

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Speaker 8: of pace that doesn't seem like a future source of inflation.

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Speaker 8: And that's really where you would see signs of re

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Speaker 8: emerging inflation if rates were too low. We do see

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Speaker 8: the labor market weakening. That means that wage growth has load.

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Speaker 8: The labor market doesn't seem like a source of inflationary

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Speaker 8: pressure anymore. I do think there's a lot of ways

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Speaker 8: that we can see something that looks more like two

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Speaker 8: percent inflation in twenty twenty five.

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Speaker 3: So one thing I wonder about a lot, too, is

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Speaker 3: you said that bifurcation in the economy and in your

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Speaker 3: kind of already hinting at potential further pains ahead. There

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Speaker 3: was a great point made earlier today by Danielle di

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Speaker 3: Martino Booth that you might see some of those kind

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Speaker 3: of middle to upper income consumers also start feeling some pain.

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Speaker 3: Some of that pain might be seen as early as

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Speaker 3: the coming days when you look at kind of student

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Speaker 3: loan repayment rates. For example, housing prices are still high,

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Speaker 3: cost of rent is still high. I mean, how do

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Speaker 3: you think about that drift higher in terms of the

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Speaker 3: pain that consumers will be feeling into twenty twenty five.

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Speaker 8: Yeah, I do think that's what we've seen, you know,

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Speaker 8: very gradually happening over the last year or so.

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Speaker 7: You know, a lot of aggregate.

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Speaker 8: You know, measures of consumer health really don't look very comforting.

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Speaker 8: We have the savings rate which is below pre pandemic levels,

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Speaker 8: and falling consumer delinquencies on credit cards, auto.

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Speaker 7: Loans, you know, they're above twenty nineteen levels.

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Speaker 8: Yes, you know, student loans haven't been counted as defaulted yet,

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Speaker 8: but they will start to be soon.

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Speaker 7: Those do have to start being repaid.

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Speaker 8: I do think the fundamental driver of whether people are

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Speaker 8: going to continue spending is if you have a job

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Speaker 8: or not. And of course the unemployment rate is still

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Speaker 8: at a healthy level, but it's been trending higher and

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Speaker 8: hiring has been very weak. If we do get to

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Speaker 8: that stage where people are starting to lose their jobs,

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Speaker 8: that I think really would get people to cut back

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Speaker 8: on spending.

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Speaker 1: What do you think drive drives that?

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Speaker 6: I mean, what pushes companies to I guess if there's

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Speaker 6: no GDP growth, they're not going to need to keep hiring.

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Speaker 6: If there is lower revenue for these big corporations, they

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Speaker 6: won't need more people.

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Speaker 7: Yeah, I mean, yeah, absolutely.

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Speaker 8: We've had you know, two to three percent GDP growth

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Speaker 8: for a couple of years, and still the unemployment rate

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Speaker 8: has risen by almost a percentage point from from the lows.

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Speaker 8: Hiring is very weak, it's at mid two thousand and

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Speaker 8: eight kind of rates. So we already see that businesses

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Speaker 8: are trying to cut labor costs, and I do think

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Speaker 8: that's a result of maybe trying to offset high borrowing costs.

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Speaker 8: You know, rates are still restrictive if people do start

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Speaker 8: to cut back on spending anymore. You know, if that's

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Speaker 8: less business revenue, and you've already been looking for every

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Speaker 8: way to cut labor costs by not hiring or reducing hours,

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Speaker 8: that might get you to layoffs. We've also seen people

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Speaker 8: are not quitting as much, probably for worry of finding

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Speaker 8: a new job. That might mean that lack of voluntary

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Speaker 8: separations might turn into involuntary separations. So there are definitely

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Speaker 8: ways that you can get to that layoff stage.

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Speaker 5: Given that back job Ronica, how much do you think

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Speaker 5: the FED could cut?

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Speaker 1: How many times in twenty twenty five, we.

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Speaker 8: Think one hundred and twenty five basis points, so that's

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Speaker 8: five twenty five basis point cuts. Of course, that's much

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Speaker 8: more than what the market is pricing right now.

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Speaker 3: So how much then are you worried about the spillover

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Speaker 3: effects because we've had investors tell us that, Okay, a

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Speaker 3: lot of the assumptions when it comes to stock market

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Speaker 3: predictions for next year are really predicated on sufficient growth.

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Speaker 3: But between what you're saying about potential weaknesses and consumers

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Speaker 3: and also what you might expect from the Trump government

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Speaker 3: in terms of efficiency seeking and bond vigilantes just calming

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Speaker 3: after the bond market, potentially, if the fiscal situation does

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Speaker 3: not improve, all of this put together, does it signal

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Speaker 3: that growth is potentially compromised.

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Speaker 7: Yeah, yeah, I think it does.

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Speaker 8: I mean, we're expecting something like one percent average growth

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Speaker 8: for next year. I do think you'll fundamentally if we

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Speaker 8: look back at the last couple of years, you.

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Speaker 7: Know, I do think rates are restrictive.

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Speaker 8: We've had such substantial fiscal support post pandemic, and that

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Speaker 8: was the immediate post pandemic, you know, policies, but also

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Speaker 8: in Placial Reduction Act and infrastructure, and that is going

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Speaker 8: to be fading. You know, in twenty twenty five. We'll

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Speaker 8: see if we do get further cuts to government spending.

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Speaker 8: But that fiscal impulse is flat to maybe negative for

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Speaker 8: next year and rates are still restrictive, This could be

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Speaker 8: the time that it finally catches up with us.

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Speaker 6: Well, if they cut down one hundred and twenty five

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Speaker 6: basis points, we're at three percent even on the lower bound,

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Speaker 6: and that should be I would say pretty stimulative. Victoria

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Speaker 6: or Veronica, Sorry, thanks so much for joining us. Veronica

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Speaker 6: Clark there is the city director of Research and US Economists,

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Speaker 6: talking to us about her expectations for twenty twenty five.

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Speaker 6: Happy New Year to all of you.

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Speaker 2: You're listening to the Bloomberg Intelligence podcast. Catch us live

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Speaker 2: weekdays at ten am Eastern on Apple car Playing androud

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Speaker 2: Otto with the Bloomberg Business app. Listen on demand wherever

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Speaker 2: you get your podcasts, or watch us live on YouTube.

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Speaker 6: I want to turn to the big take story on

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Speaker 6: the Bloomberg terminal this morning. As the US debt we've

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Speaker 6: been talking about balloons in the direction of fifty trillion dollars.

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Speaker 6: Treasury bond dealers are warning of the risk of growing

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Speaker 6: market pressures. Joining us now is Bloomberg's Alex Harris, who

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Speaker 6: has more on this story. And Alex, some of the

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Speaker 6: numbers here were shocking even to me and I cover

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Speaker 6: you know this market every day, But treasury issuances one

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Speaker 6: nat West executive told you has tripled over the past decade. Meanwhile,

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Speaker 6: the balance sheets of these banks aren't catching up. So

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Speaker 6: being a primary dealer an easy these days.

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Speaker 9: No, And you know, you look at Citadel in this case,

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Speaker 9: and they had been buying to become a primary dealer

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Speaker 9: for years and finally in September said, you know what, thanks,

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Speaker 9: but no thanks. This is just a losing proposition. And

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Speaker 9: I think that's how people are feeling about it now

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Speaker 9: and why you're not seeing the primary dealer community even

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Speaker 9: grow to keep up with the amount of supply and

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Speaker 9: the amount of debt that the government is issuing. And

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Speaker 9: that's a problem because you need those primary dealers. You

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Speaker 9: need them to facilitate these you know, in these markets

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Speaker 9: from the auctions to secondary market. And remember their balance

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Speaker 9: sheets for these dealers isn't just treasuries. It's a lot

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Speaker 9: of other things. It's equities, it's mortgage backed securities, it's

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Speaker 9: asset back secures. So you're playing with all these things.

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Speaker 9: And as you can see what happened if you look

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Speaker 9: back to March twenty twenty, I mean, that's a really

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Speaker 9: good example of what happened when the treasury market ceased

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Speaker 9: to function and dealer balance sheets just could not handle

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Speaker 9: what it needed to do across all asset classes, and

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Speaker 9: that's the very thing that it's a regular returns.

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Speaker 3: Maybe let's take a large step back for a moment here,

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Speaker 3: because there are a lot of confusing dynamics that are

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Speaker 3: happening in the treasury market. One is the size of

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Speaker 3: the US DOT load alone. Then there comes the plumbing

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Speaker 3: questions why overnight funding seems to hit pockets of stress

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Speaker 3: every so often, the dealer balance sheets being constrained as

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Speaker 3: they are, as you say, and then hedge funds trading

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Speaker 3: with a lot of leverage in this system. What is

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Speaker 3: actually the problem here and the risk in the way

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Speaker 3: the plumbing is working.

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Speaker 9: So right now, what's happening and where the primary dealers

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Speaker 9: are having problems is when you're asked to facilitate and

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Speaker 9: intermediate in this market, but you don't have the balance

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Speaker 9: sheet to do it. You have to charge higher funding costs.

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Speaker 9: So that means if you are looking to borrow treasuries,

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Speaker 9: say in the rebo market, and you're a hedge fund

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Speaker 9: or an asset manager and you need to borrow to

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Speaker 9: finance securities, you're going to have to pay more. And

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Speaker 9: there might be a point where they are not to

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Speaker 9: pay as much as the dealers are asking them, and

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Speaker 9: so that's when you get backstops and you get you know,

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Speaker 9: stopping out of positions, and all of that has to

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Speaker 9: make its way back onto the dealer balance sheets, and

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Speaker 9: so that's where they get clogged. And right now there's

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Speaker 9: four hundred billion in aggregate treasuries alone sitting on dealer

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Speaker 9: balance sheets. And then every time you get a treasury

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Speaker 9: settlement cycle, so the middle of the month and the

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Speaker 9: end of the month, you're getting a backup in repo rates.

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Speaker 9: It's becoming a regular occurrence and we're seeing it quite often.

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Speaker 7: This year.

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Speaker 9: July, dealer balance sheets were stuck. End of September was

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Speaker 9: a very volatile quarter end that nobody expected. Your end

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Speaker 9: has thankfully been really today it's very mild. Repo is

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Speaker 9: under control. But it's because the minute the calendar turned

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Speaker 9: to October, everybody said, wait a minute, we have to

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Speaker 9: be better prepared for this. And so you saw repo

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Speaker 9: rates actually back up to five and a half percent

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Speaker 9: in the middle of November because people said, I want

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Speaker 9: to get caught. I got to do this now.

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Speaker 3: And so Alex, another question about this too. We're talking

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Speaker 3: about the treasury market here. It's not only the deepest

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Speaker 3: most liquid market in the world, it's one of the largest,

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Speaker 3: and it also underpins the cost of every other type

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Speaker 3: of borrowing. And if you're talking about the need to

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Speaker 3: kind of back up rates as you're talking about in

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Speaker 3: certain parts of the market, At what point does this

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Speaker 3: become a larger issue, even a tax payer issue.

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Speaker 9: Oh, I mean, well, you can see in some in

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Speaker 9: some cases it already is. I mean, you guys were

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Speaker 9: just talking about interest in the cost of interest in

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Speaker 9: the last segment. You know, that's that's what it's going

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Speaker 9: to look like to the taxpayer, is that, you know,

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Speaker 9: the auctions are just going to get more expensive because

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Speaker 9: it's just going to get harder and harder for these

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Speaker 9: dealers to continue taking down this supply. And what's interesting

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Speaker 9: is remember not the dealer balance sheets are not created equals,

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Speaker 9: so you know, dealers have the autonomy to decide where

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Speaker 9: their priorities are. And you know, during the treasury refunding

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Speaker 9: one year, I think it was last May, you know,

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Speaker 9: they were doing something called loose and they were just

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Speaker 9: kind of kicking around ideas and what they could do

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Speaker 9: to help improve treasury market function, and one of the

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Speaker 9: things they proposed is almost doing a table to see

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Speaker 9: who the biggest dealers were in the treasury auctions as

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Speaker 9: a way to sort of light a fire under the

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Speaker 9: rest of the dealer community to say, hey, if you're

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Speaker 9: not doing your part and you're not pulling your weight,

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Speaker 9: you have to because there's just too much supply to

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Speaker 9: leave it to a handful of dealers to be taken down.

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Speaker 9: There's only twenty four of them. We're down from the

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Speaker 9: peak that we saw in terms of the number of

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Speaker 9: dealers that we saw in nineteen eighty eight. So this

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Speaker 9: is so critical that everybody is playing their partner here,

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Speaker 9: and if they're not, there are serious consequences in the

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Speaker 9: terms of costs the economy. It's the taxpayer and to

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Speaker 9: those just trying to finance their transactions in the financial system.

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Speaker 6: Alex it's a great story. I recommend everybody check it out.

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Speaker 6: Treasuries fifty trillion dollar dayl usual test strained dealer pipes

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Speaker 6: and I think that was one of the coolest quotes

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Speaker 6: in the story, Casey Spizzano saying, you're trying to put

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Speaker 6: more treasuries the same pipes, but those pipes aren't getting

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Speaker 6: any bigger.

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Speaker 1: It's a it's a pretty great way to paint the picture.

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Speaker 6: Als Harris there with the story on primary dealers, it's

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Speaker 6: our big take.

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Speaker 5: Check it out when Wall Street being a primary dealer

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Speaker 5: was a really good business, the bombable business.

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Speaker 1: Yeah.

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Speaker 5: I mean when I came on the street in the

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Speaker 5: trading desk, the government bomb desk was the bomb.

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Speaker 1: They had so much capital, they could swing it around.

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Speaker 1: They dealt with.

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Speaker 6: The They could do a whole show on things that

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Speaker 6: have changed since yes started on Wall Street.

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Speaker 3: The City l Securities really wanted to be in it.

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Speaker 3: They kind of just shelved the plan. That was a

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Speaker 3: huge story.

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Speaker 1: This isn't there.

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Speaker 2: You're listening to the Bloomberg Intelligence Podcast. Catch us live

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Speaker 2: weekdays at ten am Eastern on Apple, card Playing and

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Speaker 2: broyd Outo with the Bloomberg Business app. Listen on demand

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00:20:45,920 --> 00:20:50,000
Speaker 2: wherever you get your podcasts, or watch us live on YouTube.

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Speaker 3: We're going to talk about the food business here because

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Speaker 3: the restaurant business never easy. Inflation, labor costs and more

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Speaker 3: budget conscious cons are taking a bite out of the

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Speaker 3: industry's profits. Joining us now to talk about how to

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Speaker 3: navigate these challenges and what's ahead for twenty twenty five.

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Speaker 3: Danny Grant. He's a two Michelin star chef and partner

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Speaker 3: at Maple Hospitality Group, the company behind Maple and Ash restaurants.

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Speaker 3: You think about some of the challenges that the industry

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Speaker 3: has faced, Let's start with inflation, because of course, the

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Speaker 3: cost of certain goods coffee, coco have just been skyrocketing eggs.

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Speaker 3: How do you get around that at a restaurant.

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Speaker 10: Yeah, well, thank you so much, and happy New year

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Speaker 10: to you guys. Thanks for having me on. You know,

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Speaker 10: twenty twenty four has been an incredible year for us

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Speaker 10: and really had.

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Speaker 1: A lot of wins for us and growth and.

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Speaker 10: Being able to navigate through inflation, and just like probably

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Speaker 10: a lot of parts of the country, we're incredibly excited

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Speaker 10: for what's to come in twenty twenty five. We're having

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Speaker 10: the fortunate for a lot of expansion and we're opening

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Speaker 10: new restaurants in Miami and other parts of the country.

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Speaker 10: So this is a part of our restaurants that we

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Speaker 10: excel the best at is celebrate celebrating. So it's one

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Speaker 10: of our favorite days of the year to welcome everybody

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Speaker 10: into the restaurants and celebrate. Yeah, and to talk about,

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Speaker 10: you know, how we navigate some of the inflation, it's

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Speaker 10: really you know, we have we take a lot of

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Speaker 10: the hit on us as far as we look at

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Speaker 10: being able to cover costs and you know, whether it's

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Speaker 10: coffee to steaks the King Crab, and we pass some

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Speaker 10: of that onto the customers, but we also look at

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Speaker 10: very creative ways that we're able to mitigate some of

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Speaker 10: those things by different cooking techniques, different style of service.

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Speaker 10: But one thing that we never sacrifice is the quality

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Speaker 10: of the ingredients. So as you know, the restaurant business

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Speaker 10: is an ever changing, difficult operating business, but we kind

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Speaker 10: of relish in those moments and have been seeing a

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Speaker 10: lot of success with it.

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Speaker 5: Talk to us about your consumer. Who is your typical

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00:22:53,880 --> 00:22:55,600
Speaker 5: consumer your restaurants, What are you targeting?

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Speaker 1: Who are you targeting?

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Speaker 10: Yeah, you know, for us, we like to target a

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00:23:00,000 --> 00:23:03,919
Speaker 10: broad span of we're in neighborhoods and locations. That is,

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Speaker 10: anything from someone that's looking to come in to have

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00:23:06,680 --> 00:23:08,960
Speaker 10: a simple piece of fish and have a beautiful night

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00:23:09,000 --> 00:23:13,560
Speaker 10: out to the much more extravagant celebratory moments of they

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00:23:13,600 --> 00:23:16,399
Speaker 10: just closed a big deal and we're the most obvious

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00:23:16,400 --> 00:23:19,160
Speaker 10: place to go to to to celebrate and to blow

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00:23:19,200 --> 00:23:22,840
Speaker 10: off all the that goes into closing a deal. So

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00:23:23,200 --> 00:23:25,800
Speaker 10: you know, those are some of our target people. We

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00:23:25,840 --> 00:23:29,600
Speaker 10: target foodies. We love people that want to eat and

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00:23:29,720 --> 00:23:32,240
Speaker 10: drink like the same way we do, because that makes

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00:23:32,280 --> 00:23:34,359
Speaker 10: me happy and makes me kind of makes what we

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Speaker 10: do all worth it.

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Speaker 6: Danny, how have the How has the restaurant staff held

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Speaker 6: up in this post pandemic world? We continue to see

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00:23:42,920 --> 00:23:47,880
Speaker 6: inflation a problem for customers, for diners and for owners

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00:23:47,880 --> 00:23:52,399
Speaker 6: and operators. But what about you know, servers, bartenders, bus

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00:23:52,400 --> 00:23:55,320
Speaker 6: boys have wages kept up with inflation? How is that

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00:23:55,520 --> 00:23:56,720
Speaker 6: part of your family doing?

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00:23:57,640 --> 00:24:00,639
Speaker 10: Yeah, I think that's a great question and great topic

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00:24:00,680 --> 00:24:04,440
Speaker 10: because you know, without our team, we are not a restaurant.

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00:24:04,480 --> 00:24:06,280
Speaker 10: We can't open the doors, and that's one of our

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00:24:06,359 --> 00:24:11,200
Speaker 10: most important assets of running restaurants. Some of the things

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00:24:11,200 --> 00:24:14,680
Speaker 10: that we've done to keep that in place is first

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00:24:14,720 --> 00:24:17,879
Speaker 10: of all, being we have very high grossing restaurants. You know,

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00:24:18,000 --> 00:24:20,400
Speaker 10: Chicago Maple Nash is one of the top grossing restaurants

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00:24:20,400 --> 00:24:22,600
Speaker 10: in the country. That gives us a little bit of

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Speaker 10: extra flexibility to look at ways to be creative and

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00:24:26,440 --> 00:24:30,280
Speaker 10: take care of our team, so you know that we're

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00:24:30,280 --> 00:24:35,040
Speaker 10: always looking at upping our wages, healthcare and then other

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00:24:35,119 --> 00:24:38,919
Speaker 10: things that you know, we have food packages that we

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Speaker 10: bring to our team, We do family meals, we do parties,

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Speaker 10: and you know other things that just really help keep

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Speaker 10: the morale the team and everybody feeling together like the

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Speaker 10: tight knit family that we are.

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Speaker 6: Great to have you on the program, Danny, thanks so

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Speaker 6: much for joining us, and we wish you a happy

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Speaker 6: New Year and a successful new year as well. Danny Grant,

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00:24:59,000 --> 00:25:02,240
Speaker 6: there is to Michelin, star chef and a partner in

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Speaker 6: Maple Hospitality Group.

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00:25:09,119 --> 00:25:12,760
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