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Speaker 1: If you've ever had to call tech support for help

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Speaker 1: with whatever product you own, you know that while the

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Speaker 1: technicians can be very helpful, they can also be a

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Speaker 1: little slow, monotonous, boring sounding uncaring. Yeah well yeah, Thankfully

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Speaker 1: things are about to change because one company was bold

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Speaker 1: enough to hire a man named Demetrius to head up

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Speaker 1: their tech support department. And he does it a lot

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Speaker 1: differently than the others do. It's definitely not boring. In fact,

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Speaker 1: you might call him back even if you don't have

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Speaker 1: an issue with your electronics. You'll understand why in your phone.

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Speaker 1: Tap right now.

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Speaker 2: Another on the twenties.

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Speaker 3: Hello, Hi is this Paul? Hi? This is Hannah from

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Speaker 3: We received an email saying that you were having a

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Speaker 3: problem with a product you purchase from us.

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Speaker 4: Oh yeah, yeah, yeah, thanks for calling me back.

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Speaker 3: Oh of course, what seems to be the issue?

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Speaker 4: So I bought a MacBook about six months ago and

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Speaker 4: it's freezing more and more frequently.

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Speaker 3: You know what, I'm gonna stop you right there. Any

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Speaker 3: tech questions go over to Demetrius. Can I transfer you?

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Speaker 4: Sure?

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Speaker 2: Okay?

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Speaker 3: Hold on.

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Speaker 2: Hello there baby, Thank you for calling tech services and

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Speaker 2: now my name is Demetrious. Hello, what's your name.

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Speaker 4: How is it, Paul. Hey, I've just transferred to you.

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Speaker 2: Ye, that's right, Paul. People come to me when they

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Speaker 2: need a little bit of expert help with their technology. Okay,

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Speaker 2: you need some help then, Yeah, why don't you tell

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Speaker 2: me what you got going on over there? Well?

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Speaker 4: I bought a MacBook about six months ago and it started.

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Speaker 2: I love me some Mac. Yeah, I'm a I'm a

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Speaker 2: Mac guy. You sound like a Mac guy. I'm a

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Speaker 2: macmade in Mussell.

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Speaker 4: It's kept freezing more and more, and now it's it's

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Speaker 4: gone to the point where I can't even use it

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Speaker 4: for work.

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Speaker 2: I'm gonna have to put you on a quick hold

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Speaker 2: while I do a little research on this. Can I

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Speaker 2: do that to your Paul? Sure? Thank you?

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Speaker 5: Bye?

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Speaker 3: How can I help you?

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Speaker 2: Hi?

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Speaker 4: I was just done with Demetrius about my MacBook.

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Speaker 3: Isn't he great?

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Speaker 4: Yeah? It's just when when you transferred to me, like

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Speaker 4: at first, it sounds like a recording. There's like some

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Speaker 4: very white music playing or something in the background, and

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Speaker 4: I'm not really sure what the guys deal is.

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Speaker 3: You got the full Demetrious experience.

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Speaker 4: Yeah, I don't know what that means. I just need

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Speaker 4: my computer fix. If there's anyone else I could talk to.

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Speaker 3: Nope, Dimitrius. This is the guy. I'll transfer you.

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Speaker 2: Oh, welcome back, baby. Let's Demetrious take all your tech

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Speaker 2: troubles away.

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Speaker 4: Did you find out anything about my MacBook?

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Speaker 2: I'm gonna be real with you right now, Paul No,

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Speaker 2: I did not. Oh my god, it would be a

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Speaker 2: real pleasure if you texted me a photo right now

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Speaker 2: of your computer. Maybe I'll be happy to give it

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Speaker 2: the old Demetrious look over.

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Speaker 4: You just want to picture the outside of my computer.

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Speaker 2: Outside, inside, all in between. Demetrius takes what he can get.

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Speaker 4: Okay, where am I sending this?

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Speaker 2: Oh it's getting a little steamy up here in the

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Speaker 2: tech room. I'm gonna need to trainsfer you right quick.

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Speaker 2: Please hope you have a supervisor or.

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Speaker 3: It's by How can I help you?

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Speaker 5: Oh it's Paula good.

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Speaker 3: You are so lucky. You got two sessions with Demetrius

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Speaker 3: in one day.

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Speaker 4: He hasn't done any done anything yet.

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Speaker 3: He has not worked his magic on you, not at all.

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Speaker 3: And I'll tell you last month, I bought four different

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Speaker 3: laptops just in hopes one would break so I could

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Speaker 3: go see him.

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Speaker 4: Well, I don't want mine broken. I want fixed as

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Speaker 4: soon as possible.

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Speaker 3: I'll transfer you. I didn't mean to.

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Speaker 4: Don't transfer me. Oh my god, I can't, I can't,

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Speaker 4: I can't.

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Speaker 2: Oh, Mama, it's is there. Anyone has a good day

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Speaker 2: to talk technology with the big d Demetrius?

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Speaker 4: Can you fix my computer or not?

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Speaker 2: Paul? Trust me not only with your computer work perfectly

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Speaker 2: here in minutes, but your significant other will thank you

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Speaker 2: profusely into the wee hours of the morning.

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Speaker 4: Great, I just need my computer fix.

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Speaker 2: How is your wife Amy doing?

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Speaker 4: By the way, how do you know my wife's name?

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Speaker 2: Oh? I know your wife quite well, Paul. How's that

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Speaker 2: she listens to a little radio show in the morning

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Speaker 2: called Brook and.

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Speaker 5: Jeffrey and get out of here?

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Speaker 4: Are you kidding me?

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Speaker 2: Oh? And she loves doing brank calls on her husband.

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Speaker 4: Oh my god, he'll put that.

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Speaker 5: Song on again.

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Speaker 2: I'm sorry brooking Jeffrey in the morning. We're doing a

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Speaker 2: phone tap on you, Bud.

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Speaker 3: I'm only apologizing for turning you on. Paul did a

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Speaker 3: great job.

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Speaker 4: I'm like, you want me to sextal photo? What's going on?

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Speaker 2: I want to see the inside of your hord drive

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Speaker 2: all night?

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Speaker 4: Our wake up every morning with phone taps weekday mornings

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Speaker 4: on the twenties, Brooke and Jeffrey in the morning,