WEBVTT - Interest Rates Are Going to Normalize, Blain Says

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<v Speaker 1>Yeah, Welcome to the Bloomberg Surveillance Podcast. I'm Tom Keene

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<v Speaker 1>Jai Ley. We bring you insight from the best in economics, finance, investment,

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<v Speaker 1>and international relations. Find Bloomberg Surveillance on Apple Podcasts, SoundCloud,

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<v Speaker 1>Bloomberg dot Com, and of course, on the Bloomberg The

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<v Speaker 1>Top News this morning, Lisa does come from China. I'm

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<v Speaker 1>cutting the car import duty on passenger cast from previously. Um.

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<v Speaker 1>It's news and it's a big move. It is a

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<v Speaker 1>big move. The question is who will it help? Is

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<v Speaker 1>it going to more likely help Tesla? Is it going

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<v Speaker 1>to more likely help European carmakers. They also say that

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<v Speaker 1>they're going to increase some of their agricultural purchases, and

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<v Speaker 1>the US is saying that they're probably not going to

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<v Speaker 1>impose some of the pariffs that they had talked about earlier.

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<v Speaker 1>My question is with all of this, what's tradeable here? Right?

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<v Speaker 1>I mean, how how much you actually rely on these

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<v Speaker 1>sorts of tea leaves that are coming from Washington, d C.

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<v Speaker 1>And here to answer that for US is Bill Blaine.

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<v Speaker 1>He is Mint Partners, a fixed and come strategist and

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<v Speaker 1>head of capital markets. Bill come on in here, can

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<v Speaker 1>you just give us your sense of whether any headlines

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<v Speaker 1>that we've gotten with respect to China and U s

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<v Speaker 1>trade negotiations have actually made you want to trade anything. Um,

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<v Speaker 1>good morning. It's all part of the ongoing narrative. I

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<v Speaker 1>suppose it's very easy to find negative confirmation bias in

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<v Speaker 1>practically anything that's to do with global geopolitical news these days.

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<v Speaker 1>So when you do get something that sounds positive, like

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<v Speaker 1>your Treasury secretary saying the trade war is over, or

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<v Speaker 1>the Chinese making such a conciliatory gesture, you would expect

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<v Speaker 1>that markets would go soaring high words on the good news.

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<v Speaker 1>But in act, that rally we had yesterday in the

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<v Speaker 1>US stock market was just about the least convincing thing

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<v Speaker 1>I've ever seen. Volumes were tiny, and it petered out

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<v Speaker 1>during the day. John, that's a technical term. Is that?

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<v Speaker 1>Is that a technical term? Bill? What? Which one? Which

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<v Speaker 1>one of my many? Yeah, least convincing lest least convincing

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<v Speaker 1>ever since last week? But what what was I'm convincing

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<v Speaker 1>about it? Bill? And what's I'm convincing about? The moves

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<v Speaker 1>that we've seen in the volume was absolutely tiny. It

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<v Speaker 1>opened up much higher and then just range traded through

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<v Speaker 1>the day. So do you think this is it? Bill?

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<v Speaker 1>Do you think the market is unconvinced of what can

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<v Speaker 1>happen with China in the United States? So ultimately is

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<v Speaker 1>your view that what happens with China in the United

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<v Speaker 1>States isn't of importance at this point? People always overestimate

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<v Speaker 1>the effects del politics or politics. What you need to

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<v Speaker 1>do is draw what the long term is going to be.

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<v Speaker 1>And I'm actually very positive on the long term. What's

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<v Speaker 1>really going on in terms of the US China called

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<v Speaker 1>trade war, is about negotiating new terms of trade which

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<v Speaker 1>are long term going to be very very positive. We're

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<v Speaker 1>going to see the issue of IP addressed. We're going

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<v Speaker 1>to see a complete change in the way that trade

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<v Speaker 1>has done, not just between China and the US, but

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<v Speaker 1>we're going to see negotiations all around the world, especially

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<v Speaker 1>here in the UK where we need to make new friends. Yeah,

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<v Speaker 1>you have quite quite something positive in your porridge. You know,

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<v Speaker 1>in your morning note that you put out last week,

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<v Speaker 1>you you blamed us. You said that we just like

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<v Speaker 1>bad news because it's what sells, and then people are

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<v Speaker 1>focusing on that um but that we've got it all

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<v Speaker 1>wrong and things are great. I wouldn't say things are great,

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<v Speaker 1>but things are far less bad than than a lot

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<v Speaker 1>of the negative bias would have us believe. Al Right,

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<v Speaker 1>so give us a sense, given the fact that we

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<v Speaker 1>do have a strengthening dollar, that we have seen you know,

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<v Speaker 1>some increasing jitters and emerging markets and some other places.

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<v Speaker 1>You know, is that wrong? I mean, do you think

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<v Speaker 1>that that we can just have, you know, yield rise

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<v Speaker 1>and you know in the US and ever else, stay

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<v Speaker 1>calm and this is all fine and a great normalization

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<v Speaker 1>or does anything keep you up at night? Oh gosh,

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<v Speaker 1>there's so many things keep me up at night just now.

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<v Speaker 1>Lots of things to worry about, and there are so

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<v Speaker 1>many inconsistencies in this market. But if we we go

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<v Speaker 1>to the basics, there's three things I think like the

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<v Speaker 1>basics of where we should be market wise. Just now,

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<v Speaker 1>it is clear that interest rates are going to normalize.

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<v Speaker 1>We are into a bond bear market. The problem is

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<v Speaker 1>parts of that bear market don't yet realize it. So

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<v Speaker 1>we've got the incredible situation where investment grade bonds issued

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<v Speaker 1>by the most likely people to pay you back are

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<v Speaker 1>actually the worst performing part of the market, whereas the

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<v Speaker 1>high yield market, ie those who are least likely to

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<v Speaker 1>pay you back are outperforming the people who will pay

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<v Speaker 1>you back, and that just doesn't make any sense to me. Um,

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<v Speaker 1>then we've got people worried about stock markets because if

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<v Speaker 1>bond rates rise, that's bad for stocks, where we were

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<v Speaker 1>a long way from that being a real concern. But

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<v Speaker 1>then I think we're also seeing completely new parts of

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<v Speaker 1>the market marriage for instance, the alternative sector investing in

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<v Speaker 1>real assets, which provides you with natural inflation hedges because

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<v Speaker 1>you own a real asset, and that's very important in

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<v Speaker 1>the world where we see the oil prices have now

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<v Speaker 1>effectively doubled since the low. And remember when oil prices

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<v Speaker 1>hit forty dollars, we were all telling ourselves this was

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<v Speaker 1>the new long term future for oil. Well, guess what.

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<v Speaker 1>We're back up to eighty and I guess we're going

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<v Speaker 1>to go higher from here because the world changes, and

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<v Speaker 1>the world is an incredibly complex place, and it is changing.

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<v Speaker 1>And let's pick up on the first point, the issuing

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<v Speaker 1>credit right now, it's not just that junk is outperforming,

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<v Speaker 1>it's the junkiest part of junk that is outperforming. It's

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<v Speaker 1>been the triple cs. What is the message, the signal

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<v Speaker 1>that someone experienced in the world of credit like yourself,

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<v Speaker 1>takes from that this year. Um, well, what's signal? Well,

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<v Speaker 1>you know what, John, I've been doing this so long

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<v Speaker 1>that nothing surprises me anymore. What worries me more than

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<v Speaker 1>high yield is why people are involved in high yield. Now.

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<v Speaker 1>There are lots of people who understand high yield perfectly.

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<v Speaker 1>What's worrying me is the number of yield tourists who

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<v Speaker 1>ten years ago would be buying triple A sovereign paper,

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<v Speaker 1>who are now buying triple C paper, and even worse,

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<v Speaker 1>are buying triple B paper that one little step above

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<v Speaker 1>junk status in the expectation that it's an investment grade

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<v Speaker 1>piece of paper. Now they're going to get a terrible

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<v Speaker 1>shock when interest rates really start to bite and we

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<v Speaker 1>start to see an awful lot of companies going into

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<v Speaker 1>a downgrade cycle because we are still lagging when it

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<v Speaker 1>comes to downgrades. So to what extent, Bill, is there

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<v Speaker 1>significant right risk in high yield that perhaps people aren't appreciating.

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<v Speaker 1>That's a very very good question. My own view is

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<v Speaker 1>that there is significant risk that a lot of zombie

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<v Speaker 1>companies that have been there are highly levered in the

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<v Speaker 1>bond markets and the leverage lending markets are going to

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<v Speaker 1>experience difficulties, but that could be overcome if we see

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<v Speaker 1>real economic performance that enables these companies to do better.

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<v Speaker 1>My warrior is that we are going to remain in

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<v Speaker 1>this kind of new normal, slow recovery rather than stellar

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<v Speaker 1>growth environment, and that's very negative for a lot of

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<v Speaker 1>over leverage companies as rates starts to seriously rise. Bill Blank,

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<v Speaker 1>great to catch out with you. A good friend of

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<v Speaker 1>mine from back in London who haven't been able to

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<v Speaker 1>speak to for a long long time. So Bill, we

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<v Speaker 1>finally got to do it on radio live. Bill blame

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<v Speaker 1>Mint Partners, Fixed incomes strategist and head of capital Markets,

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<v Speaker 1>always greing to catch out with you. It's not a

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<v Speaker 1>pop quiz as such. But of the twenty eight point

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<v Speaker 1>nine million automobiles sold in China last year, do you

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<v Speaker 1>know how many were imported? Uh? No, I do not,

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<v Speaker 1>but I'm going to guess a smart proportional. It was

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<v Speaker 1>four point two percent. There you go, by the way.

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<v Speaker 1>Four So I don't think that we fully appreciated the

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<v Speaker 1>intimacy of your connections that you catch up with people. Well,

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<v Speaker 1>I've got to do so I have no time to

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<v Speaker 1>pick up the phone. There's real life, those lovely heart

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<v Speaker 1>to hearts that if you don't know Bill Blaine on

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<v Speaker 1>pretty much every credit desk in London, if you've been

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<v Speaker 1>around for a couple of decades, at some point you've

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<v Speaker 1>worked with Bill builds that well connected in credit markets

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<v Speaker 1>in the city. So it's always great to get bills

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<v Speaker 1>inside because so many people have worked alongside Bill. So

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<v Speaker 1>we'll have listeners in the city of London right now

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<v Speaker 1>in a world of credit that probably no Bill at

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<v Speaker 1>some point from somewhere, and they'll be catching up with

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<v Speaker 1>him the same way that you are. Precisely, I'm ready

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<v Speaker 1>pleased to say that joining us now is a giant

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<v Speaker 1>in advertising. He ran USLS for Google. He is the

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<v Speaker 1>former CEO of a o L. He now serves as

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<v Speaker 1>the CEO of OATH, overseeing a o L and Yahoo

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<v Speaker 1>for the Rising, it's Tim Armstrock, the OATH CEO, and Tim,

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<v Speaker 1>I didn't realize that you're a journalist back in the day,

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<v Speaker 1>Back in the day Boston Local News point five years ago.

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<v Speaker 1>So should we start there and have a chat about

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<v Speaker 1>journalism just to begin, Are we seeing the death of

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<v Speaker 1>click bait? Is that finally happening. Tim. I think what

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<v Speaker 1>you've seen is you're seeing a flight to quality right now.

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<v Speaker 1>And one of the great things that's happening on the

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<v Speaker 1>Internet mobile right now is as the services are getting

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<v Speaker 1>more and more focused on not having fake news and

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<v Speaker 1>really consumer trust, that's going to have all the algorithms

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<v Speaker 1>change underneath how news gets distributed, and you're going to

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<v Speaker 1>find that journalism as going to come up in the ecosystem,

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<v Speaker 1>you know, very quickly. Back in two thousand nine, Google

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<v Speaker 1>release something called the Panda release on the Web Index

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<v Speaker 1>which put higher quality up and I think what you're

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<v Speaker 1>seeing now is the quote unquote Panda release for the

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<v Speaker 1>rest of the Internet and social and so I'm very bullish.

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<v Speaker 1>Even if you look at this all the services in

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<v Speaker 1>the last six seven months, all of them have been

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<v Speaker 1>putting higher quality journalism up to the top of the

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<v Speaker 1>consumer front end. And that's great, great for journalism. Um,

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<v Speaker 1>there's a dirty secret though, that quality journalism actually costs money,

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<v Speaker 1>and you're seeing an increasing number of outlets, including this one,

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<v Speaker 1>recognized that and start charging people to see their articles.

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<v Speaker 1>And wondering how that challenges you from a distributor model,

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<v Speaker 1>given the fact that so many headlines lead to pay walls. Yeah,

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<v Speaker 1>so we're in a process right now. Our our future

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<v Speaker 1>will have advertising models and also subscription models for content UM.

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<v Speaker 1>But I would also say one thing that's really great

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<v Speaker 1>about what you just said is that consumer time is

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<v Speaker 1>really important, and I think consumers optimize their time around it.

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<v Speaker 1>So if consumers willing to pay for content UM, I

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<v Speaker 1>think that's a good signal. And second of all, I

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<v Speaker 1>think on the ads model, the quality UM will force

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<v Speaker 1>advertising to get higher quality as well. Overall, so this

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<v Speaker 1>whole whole trend will have improvements on both sides of

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<v Speaker 1>the business. You talked about subscription model, and one thing

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<v Speaker 1>the number of outlets have tried to do is pull

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<v Speaker 1>together a bunch of the major media outlets and offer

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<v Speaker 1>a sort of joint subscription to all of them. That's

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<v Speaker 1>struggled to get all of them on board. I'm wondering,

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<v Speaker 1>have you tried that, are you going to try that?

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<v Speaker 1>What progress is there to be made in that front. Yeah.

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<v Speaker 1>One of the things that we're heavily thinking through is

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<v Speaker 1>a much deeper membership model where where members will uh

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<v Speaker 1>you know, basically get more and more benefits from us.

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<v Speaker 1>And we have a billion consumers, so we have access

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<v Speaker 1>to a lot of consumer scale. Um, the biggest thing

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<v Speaker 1>that we want out of the future of the media

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<v Speaker 1>system and journalism is to basically have we're big investors

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<v Speaker 1>in high quality journalism is for our journalists and our

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<v Speaker 1>partner We have about forty publishing partners for all of

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<v Speaker 1>the biggest scale access they can and whether that's paid,

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<v Speaker 1>whether it's a subscription model, or whether it's through ads.

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<v Speaker 1>One of the things we're innovating right now on the

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<v Speaker 1>front end a lot is how do we have more

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<v Speaker 1>consumers on more types of high quality content more constantly.

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<v Speaker 1>In the summer, we're gonna launch for super channels and news, sports, finance,

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<v Speaker 1>and entertainment, and that will give our partners plus our

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<v Speaker 1>content direct access on mobile to some of the highest

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<v Speaker 1>quality journalism in the world. We just announced to do

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<v Speaker 1>with Samsung two weeks ago to put our brands directly

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<v Speaker 1>on Samsung phones, and so you know, our we're a

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<v Speaker 1>company that's investing in what you're talking about, So our

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<v Speaker 1>job is to get it on the biggest distribution we

0:12:37.120 --> 0:12:39.319
<v Speaker 1>possibly can. Seem it just feels like we're a bit

0:12:39.320 --> 0:12:42.400
<v Speaker 1>of a tipping point at the moment. With Mark Zuckerberg

0:12:42.480 --> 0:12:45.240
<v Speaker 1>on his apology tour on the way they've used data

0:12:45.360 --> 0:12:48.400
<v Speaker 1>and the way they've essentially made money through advertising as well.

0:12:48.720 --> 0:12:51.760
<v Speaker 1>Have we reached a tipping point? Have we reached saturation

0:12:51.960 --> 0:12:54.880
<v Speaker 1>so to speak? After years of immense growth of places

0:12:54.960 --> 0:12:57.800
<v Speaker 1>like Google, Facebook, etcetera. Are we there now? Yeah? We'll

0:12:57.880 --> 0:13:00.600
<v Speaker 1>just say, you know, there's something physical happening this week

0:13:00.640 --> 0:13:03.360
<v Speaker 1>in the digital world, which is GDPR, you know, launching

0:13:03.360 --> 0:13:06.080
<v Speaker 1>in Europe. And that's a that's a real physical change

0:13:06.160 --> 0:13:08.439
<v Speaker 1>the way that the internet and mobile works in Europe.

0:13:08.480 --> 0:13:10.880
<v Speaker 1>It's also going to cascade across the rest of the world.

0:13:11.000 --> 0:13:13.439
<v Speaker 1>So what you're seeing in Europe this week of the

0:13:13.480 --> 0:13:16.400
<v Speaker 1>reviews with Mark Zuckerberg is really the start of what

0:13:16.440 --> 0:13:19.080
<v Speaker 1>I would say is I would call it almost reverse

0:13:19.200 --> 0:13:22.120
<v Speaker 1>commerce with consumers, where consumers have had all their data

0:13:22.120 --> 0:13:24.360
<v Speaker 1>on servers and now data is going to start to

0:13:24.400 --> 0:13:27.320
<v Speaker 1>be transferred back to the consumer. We built our dashboards

0:13:27.360 --> 0:13:29.840
<v Speaker 1>a year ago thinking this was going to happen globally,

0:13:29.840 --> 0:13:32.120
<v Speaker 1>so we're we're our business model in the future will

0:13:32.160 --> 0:13:34.920
<v Speaker 1>allow consumers to own their data transact on their data,

0:13:35.080 --> 0:13:36.920
<v Speaker 1>and that's a super important change. And by the way,

0:13:37.160 --> 0:13:39.040
<v Speaker 1>that's why this week is getting a lot of attention,

0:13:39.080 --> 0:13:41.120
<v Speaker 1>but there's actually a big physical change that many people

0:13:41.160 --> 0:13:43.240
<v Speaker 1>don't know about happening this week. Well, you talk about

0:13:43.280 --> 0:13:44.960
<v Speaker 1>transact on their data. I want to pick up on

0:13:45.000 --> 0:13:47.120
<v Speaker 1>that because that's a really compelling point. In other words,

0:13:47.160 --> 0:13:49.880
<v Speaker 1>people might be able to get paid for giving their

0:13:49.920 --> 0:13:53.680
<v Speaker 1>data over to certain advertisers. That might take the revenue

0:13:53.679 --> 0:13:57.080
<v Speaker 1>away from you, right because advertisers can just go direct

0:13:57.160 --> 0:14:01.040
<v Speaker 1>to the consumer, uh and pay them. How concerned are

0:14:01.040 --> 0:14:03.720
<v Speaker 1>you about that? UM and our business model, We're not concerned.

0:14:03.760 --> 0:14:06.120
<v Speaker 1>To add, businesses between a probably eight hundred billion and

0:14:06.120 --> 0:14:09.000
<v Speaker 1>trillion dollar industry, much of it is built on not

0:14:09.200 --> 0:14:12.800
<v Speaker 1>direct to consumer right now, going through really large third parties,

0:14:13.280 --> 0:14:15.800
<v Speaker 1>we can be one of the largest directed consumer businesses

0:14:15.800 --> 0:14:18.319
<v Speaker 1>and facilitate that. So I think our model actually is

0:14:18.360 --> 0:14:21.040
<v Speaker 1>going to get advantaged in this change because we have

0:14:21.120 --> 0:14:24.160
<v Speaker 1>access directly on people's mobile phones. We have access directly

0:14:24.200 --> 0:14:26.480
<v Speaker 1>to a billion consumers, So you're going to offer them

0:14:26.480 --> 0:14:29.280
<v Speaker 1>money by way of the advertisers act as a broker

0:14:29.280 --> 0:14:32.200
<v Speaker 1>for them kind of we uh. We believe in the

0:14:32.240 --> 0:14:35.720
<v Speaker 1>future there will be more economic models for consumers to

0:14:35.720 --> 0:14:39.000
<v Speaker 1>to make money or get value directly from their data,

0:14:39.040 --> 0:14:41.440
<v Speaker 1>which is not at scale out there right now, so

0:14:41.800 --> 0:14:43.920
<v Speaker 1>so we we I think that's one of the things

0:14:43.920 --> 0:14:46.680
<v Speaker 1>that we're hopeful that that will innovate. Tim what the

0:14:46.720 --> 0:14:49.320
<v Speaker 1>advertisers sank you at the moment. If you take Facebook

0:14:49.320 --> 0:14:51.120
<v Speaker 1>as an example, a couple of months ago, people were

0:14:51.120 --> 0:14:53.720
<v Speaker 1>worried if they were in the stock whether the advertisers

0:14:53.760 --> 0:14:55.920
<v Speaker 1>would run UM. Next sign of that actually happening, what

0:14:55.920 --> 0:14:58.160
<v Speaker 1>do they signed to you? So the advertisers, you know,

0:14:58.320 --> 0:15:00.840
<v Speaker 1>again the big digital players. If you're an advertiser, you

0:15:00.840 --> 0:15:03.040
<v Speaker 1>have pretty much have to be in digital state with consumers.

0:15:03.040 --> 0:15:05.040
<v Speaker 1>So I think over time a lot of the advertisers

0:15:05.040 --> 0:15:07.320
<v Speaker 1>will say they want to have some of the changes

0:15:07.360 --> 0:15:09.560
<v Speaker 1>they've been talking about, but the reality that they're continuing

0:15:09.600 --> 0:15:12.760
<v Speaker 1>to spend um. I was just on the phone yesterday

0:15:12.760 --> 0:15:16.440
<v Speaker 1>with our new president CEO, Guru uh with the head

0:15:16.480 --> 0:15:19.000
<v Speaker 1>of strategy Form, one of the largest brands in the world.

0:15:19.000 --> 0:15:21.800
<v Speaker 1>Actually when we're taught, we had this exact conversation with them,

0:15:21.880 --> 0:15:23.520
<v Speaker 1>and that you know, the brand said to us, there's

0:15:23.560 --> 0:15:26.160
<v Speaker 1>three things they're really interested in. One is direct to

0:15:26.200 --> 0:15:29.760
<v Speaker 1>consumer relationships. Two is using their data effectively. They have

0:15:29.840 --> 0:15:31.360
<v Speaker 1>tons of data but don't know how to use it.

0:15:31.440 --> 0:15:36.240
<v Speaker 1>And three is how do they basically add non commoditized value.

0:15:36.400 --> 0:15:38.640
<v Speaker 1>Some of the digital channels they go through take all

0:15:38.640 --> 0:15:41.080
<v Speaker 1>the value away from them, and the consumer thinks the

0:15:41.120 --> 0:15:43.880
<v Speaker 1>platform has the value and not the brand. So you know,

0:15:43.960 --> 0:15:46.320
<v Speaker 1>our business right now is to take those three items

0:15:46.360 --> 0:15:49.400
<v Speaker 1>direct the consumer data and how to decommoditize the ad

0:15:49.480 --> 0:15:52.080
<v Speaker 1>system and build that. And that's a differentiator from us

0:15:52.080 --> 0:15:54.320
<v Speaker 1>from Google and Facebook. Let's wrap things up by talking

0:15:54.320 --> 0:15:56.520
<v Speaker 1>about your business. It's been a year, I believe since

0:15:56.560 --> 0:15:59.240
<v Speaker 1>oath came about and I laughed at you want to

0:15:59.240 --> 0:16:02.880
<v Speaker 1>air and said, really, Tim, And you said to me,

0:16:03.000 --> 0:16:05.200
<v Speaker 1>give it time, you'll get used to it. And I

0:16:05.240 --> 0:16:07.200
<v Speaker 1>guess I've got used to it a little bit. Do

0:16:07.240 --> 0:16:09.520
<v Speaker 1>you have your three word oath yet? I don't? Should

0:16:09.560 --> 0:16:12.280
<v Speaker 1>I have? You have to have one? Yea, you have

0:16:12.320 --> 0:16:16.600
<v Speaker 1>to have a Mine is never give up you guys,

0:16:16.640 --> 0:16:20.240
<v Speaker 1>You each everybody in your company have Everyone has an oath,

0:16:20.320 --> 0:16:22.560
<v Speaker 1>and not just everyone in our company. Now our partners

0:16:22.560 --> 0:16:26.200
<v Speaker 1>and customers are starting to come up with them. They laugh. No.

0:16:26.360 --> 0:16:29.440
<v Speaker 1>They By the way, if you go around people meaningfully,

0:16:29.600 --> 0:16:32.600
<v Speaker 1>on their email signatures or on the walls around the office,

0:16:32.880 --> 0:16:34.840
<v Speaker 1>put their oath up and you would be a surprised.

0:16:34.880 --> 0:16:37.160
<v Speaker 1>How you know, thirteen thousand people come up with three

0:16:37.160 --> 0:16:40.720
<v Speaker 1>word ohs that are just amazing and very personal to them.

0:16:40.760 --> 0:16:43.320
<v Speaker 1>So it's actually become a big part. What would it be,

0:16:43.440 --> 0:16:49.000
<v Speaker 1>Let's go, mets, let's go. That's a perfect One's gonna

0:16:49.000 --> 0:16:53.640
<v Speaker 1>have to come up with a com Well, next time

0:16:53.680 --> 0:16:58.280
<v Speaker 1>I come back, I promise I'll have that house business doing.

0:16:58.320 --> 0:17:00.720
<v Speaker 1>What are you excited about at the moment? UH, Super

0:17:00.760 --> 0:17:03.200
<v Speaker 1>excited about what we're doing, both on the brand experience

0:17:03.280 --> 0:17:05.679
<v Speaker 1>the side. So we have tech Crunch Disrupt coming up

0:17:05.680 --> 0:17:08.720
<v Speaker 1>in September and San Francisco. It's at the Mosconi Center,

0:17:08.760 --> 0:17:11.280
<v Speaker 1>which is the largest convention center there. So that's gone

0:17:11.320 --> 0:17:13.239
<v Speaker 1>from a startup when we bought it now to being

0:17:13.240 --> 0:17:15.920
<v Speaker 1>one of the most influential tech brands. We have can

0:17:15.960 --> 0:17:18.440
<v Speaker 1>coming up with all the global advertisers in France. A

0:17:18.480 --> 0:17:21.160
<v Speaker 1>couple of weeks we're launching a new UH add uh

0:17:21.760 --> 0:17:25.160
<v Speaker 1>system basically there. So we're excited about all the work

0:17:25.240 --> 0:17:28.000
<v Speaker 1>that's gotten done and more importantly excited about the fact

0:17:28.000 --> 0:17:30.359
<v Speaker 1>that the companies came together. You know, we have a

0:17:30.359 --> 0:17:33.240
<v Speaker 1>clear strategy of building brands people love and UH. I

0:17:33.240 --> 0:17:35.119
<v Speaker 1>think as you go through the summer and into the fall.

0:17:35.520 --> 0:17:38.119
<v Speaker 1>The proof points we've gone through a construction zone into

0:17:38.280 --> 0:17:41.280
<v Speaker 1>something that will look like a finished product. And UH,

0:17:41.600 --> 0:17:44.159
<v Speaker 1>just really excited about the thirteen thousand people and the

0:17:44.520 --> 0:17:46.760
<v Speaker 1>billion consumers we have and putting them at the center

0:17:46.800 --> 0:17:48.679
<v Speaker 1>of everything that we're doing. I promised to come up

0:17:48.680 --> 0:17:51.760
<v Speaker 1>with a three word if I gets cans um with

0:17:52.119 --> 0:17:54.679
<v Speaker 1>the See there you go. Tim, never never give us.

0:17:56.680 --> 0:17:59.639
<v Speaker 1>I always learned something when Tim joins us and whenever

0:17:59.680 --> 0:18:01.840
<v Speaker 1>I list since to him. Truly a jihant in advertising,

0:18:01.840 --> 0:18:03.359
<v Speaker 1>and I mean that sim is trying to catch up

0:18:03.359 --> 0:18:19.040
<v Speaker 1>with you. Thank you, sim Anstrom, the o CEO. Since

0:18:19.080 --> 0:18:22.680
<v Speaker 1>the March Lows, the shares of Facebook have gained more

0:18:22.800 --> 0:18:26.919
<v Speaker 1>than twenty and today members of the European Parliament are

0:18:26.920 --> 0:18:29.600
<v Speaker 1>going to get the chance to question Facebook Chief executive

0:18:29.680 --> 0:18:34.160
<v Speaker 1>Mark Zuckerberg about everything from Cambridge Analytica as well as

0:18:34.200 --> 0:18:38.000
<v Speaker 1>Europe's new privacy rules. Here to help us understand what's

0:18:38.040 --> 0:18:42.479
<v Speaker 1>going on at Facebook is David Kirkpatrick. He is the

0:18:42.520 --> 0:18:46.119
<v Speaker 1>author of The Facebook Effect, and he is also the

0:18:46.160 --> 0:18:50.960
<v Speaker 1>chief executive and the founder of Teconomy. David Kirkpatrick, what

0:18:51.000 --> 0:18:55.600
<v Speaker 1>do you believe Mark Zuckerberg will try to get across

0:18:55.760 --> 0:19:00.560
<v Speaker 1>to EU regulators. Hey, thanks toim Well. I think the

0:19:00.600 --> 0:19:03.000
<v Speaker 1>main thing he's going to get across is please don't

0:19:03.240 --> 0:19:07.080
<v Speaker 1>mess with me, um. And what he will do how

0:19:07.119 --> 0:19:10.840
<v Speaker 1>he will do that is by saying he's sorry. Um.

0:19:10.920 --> 0:19:14.320
<v Speaker 1>It's I think some of his testimony has already been

0:19:14.320 --> 0:19:19.360
<v Speaker 1>reported publicly where he's planning to apologize and say they

0:19:19.400 --> 0:19:23.840
<v Speaker 1>need to do better, that they're taking responsibility, blah blah blah.

0:19:23.960 --> 0:19:28.040
<v Speaker 1>It's pr one oh one, and an effort simply too,

0:19:28.400 --> 0:19:32.679
<v Speaker 1>I would say, deflect attention and try to minimize the

0:19:32.760 --> 0:19:38.720
<v Speaker 1>significance of the inquiry. Generally, So, David, uh, some pretty

0:19:38.760 --> 0:19:41.280
<v Speaker 1>negative on Facebook and you have been and with respect

0:19:41.400 --> 0:19:46.480
<v Speaker 1>to their data disclosures, their data usage and uh and

0:19:46.600 --> 0:19:49.119
<v Speaker 1>sort of the lack of a quick fix to some

0:19:49.200 --> 0:19:51.919
<v Speaker 1>of the problems that people have pointed out for many years.

0:19:52.200 --> 0:19:55.760
<v Speaker 1>And yet what should they be doing right now that

0:19:55.880 --> 0:19:59.560
<v Speaker 1>would put them in better standing? To you? They should

0:19:59.600 --> 0:20:02.359
<v Speaker 1>be much more transparent than their beings. They should be

0:20:02.400 --> 0:20:05.520
<v Speaker 1>having a much more ongoing dialogue where they're much more

0:20:05.600 --> 0:20:10.720
<v Speaker 1>open to really explaining, taking input from They should be

0:20:10.760 --> 0:20:13.680
<v Speaker 1>asking others what they should do rather than saying what

0:20:13.720 --> 0:20:15.439
<v Speaker 1>they're that they're going to do the right thing and

0:20:15.520 --> 0:20:19.120
<v Speaker 1>leaving it to an opaque process for that to be determined.

0:20:19.520 --> 0:20:22.760
<v Speaker 1>And I want to clarify I'm actually not negative on Facebook.

0:20:22.800 --> 0:20:25.800
<v Speaker 1>I'm I consider myself quite knowledgeable about them, but I

0:20:25.800 --> 0:20:28.960
<v Speaker 1>think among their critics, I'm somewhat unusual in that I

0:20:29.040 --> 0:20:32.199
<v Speaker 1>still argue Facebook as fundamentally a very positive force in

0:20:32.280 --> 0:20:36.320
<v Speaker 1>society and has a lot of wonderful characteristics. But I

0:20:36.359 --> 0:20:39.800
<v Speaker 1>believe that when it comes to their political impact and

0:20:39.840 --> 0:20:42.959
<v Speaker 1>also to a similar in a similar way, their impact

0:20:43.000 --> 0:20:47.240
<v Speaker 1>on the privacy of individuals, they have been extremely cavalier

0:20:47.440 --> 0:20:51.480
<v Speaker 1>over an extremely long time, and they refuse to even

0:20:51.520 --> 0:20:55.359
<v Speaker 1>think about taking to even use the word responsibility until

0:20:55.440 --> 0:21:00.160
<v Speaker 1>the Russian electoral manipulation scandal arose in the United States

0:21:00.880 --> 0:21:05.520
<v Speaker 1>UM and the Cambridge Analytica thing that followed UM and

0:21:05.520 --> 0:21:08.240
<v Speaker 1>and they've really changed their tune for what seemed to

0:21:08.320 --> 0:21:12.320
<v Speaker 1>me to be pr reasons rather than a genuine desire

0:21:12.440 --> 0:21:17.120
<v Speaker 1>to take stock of and take responsibility for the inordinate

0:21:17.160 --> 0:21:21.080
<v Speaker 1>weight they have in public discourse around the world. They

0:21:21.119 --> 0:21:25.080
<v Speaker 1>are in an absolutely unique position as a commercial company

0:21:25.119 --> 0:21:27.600
<v Speaker 1>that is in effect the public square in many many

0:21:27.640 --> 0:21:33.439
<v Speaker 1>countries and that is probably fundamentally untenable, but at a minimum,

0:21:33.480 --> 0:21:37.200
<v Speaker 1>it is something that requires a much more robust dialogue

0:21:37.240 --> 0:21:39.760
<v Speaker 1>between the company and the public, which they have been

0:21:39.800 --> 0:21:43.960
<v Speaker 1>resisting and continued to resist. David Kirkpatrick, is it at

0:21:43.960 --> 0:21:46.320
<v Speaker 1>all possible? And I'm just you know, I have no

0:21:46.520 --> 0:21:50.399
<v Speaker 1>detailed knowledge of their own technology systems, but that the

0:21:50.480 --> 0:21:56.399
<v Speaker 1>company is just technically overwhelmed by their success and the

0:21:56.560 --> 0:21:59.040
<v Speaker 1>scale of the issue. I mean, I read last I

0:21:59.040 --> 0:22:01.600
<v Speaker 1>guess it was the last plow weeks that they took

0:22:01.640 --> 0:22:07.360
<v Speaker 1>down something like a half a billion accounts and I

0:22:07.400 --> 0:22:11.800
<v Speaker 1>was staggered by that number. And yet that doesn't seem

0:22:11.840 --> 0:22:14.400
<v Speaker 1>to be a big deal when it comes to their

0:22:14.480 --> 0:22:18.359
<v Speaker 1>daily operations. Are they just over their heads? Well, that's

0:22:18.400 --> 0:22:21.520
<v Speaker 1>a great question, Tim, And that number shocked me also

0:22:21.680 --> 0:22:24.400
<v Speaker 1>considering that they claimed to have two point two billion

0:22:25.080 --> 0:22:28.240
<v Speaker 1>active users. They did say recently that they took down

0:22:28.280 --> 0:22:31.040
<v Speaker 1>half a billion fake fake accounts is what they said

0:22:31.040 --> 0:22:33.080
<v Speaker 1>they took down, and that was the first time they'd

0:22:33.080 --> 0:22:36.240
<v Speaker 1>ever disclosed the number of fake accounts they were taking down.

0:22:36.880 --> 0:22:41.439
<v Speaker 1>It seemed discordant with the active user number. And I

0:22:41.480 --> 0:22:45.280
<v Speaker 1>don't again, though they won't really answer questions about things

0:22:45.320 --> 0:22:47.240
<v Speaker 1>like this. This is just the kind of thing I mean,

0:22:47.320 --> 0:22:51.080
<v Speaker 1>it doesn't really make sense. It's almost impossible for outsiders

0:22:51.119 --> 0:22:56.000
<v Speaker 1>like us to assess what capabilities they do have because

0:22:56.080 --> 0:22:59.920
<v Speaker 1>they are very high handed and they have extraordinary high

0:23:00.000 --> 0:23:03.600
<v Speaker 1>opinion of their own technical competence. And from their standpoint,

0:23:03.640 --> 0:23:06.200
<v Speaker 1>they would say, oh, no, we're not overwhelmed, absolutely not.

0:23:06.600 --> 0:23:09.160
<v Speaker 1>But in reality, I think looking in from the outside,

0:23:09.200 --> 0:23:11.640
<v Speaker 1>it's easy to imagine that they may be. And here's

0:23:11.680 --> 0:23:13.800
<v Speaker 1>an example where I think they are. If I might

0:23:13.880 --> 0:23:18.000
<v Speaker 1>just slightly take a different subject slightly, um, look at

0:23:18.000 --> 0:23:21.000
<v Speaker 1>the way they've expanded in literally every country around the world.

0:23:21.400 --> 0:23:23.320
<v Speaker 1>Then look at the fact that in many many of

0:23:23.359 --> 0:23:26.040
<v Speaker 1>the countries where they refuse to update their growth in

0:23:26.080 --> 0:23:29.120
<v Speaker 1>any way, where they simply allowed themselves and encourage themselves

0:23:29.119 --> 0:23:33.280
<v Speaker 1>to grow rapidly, they have absolutely no local language expertise.

0:23:33.720 --> 0:23:37.159
<v Speaker 1>So in countries like Myanmar, for example, UM, which is

0:23:37.200 --> 0:23:40.160
<v Speaker 1>one that's been very well documented, or Sri Lanka where

0:23:40.160 --> 0:23:44.000
<v Speaker 1>they have no local language speakers speak that the monitor

0:23:44.080 --> 0:23:48.000
<v Speaker 1>content their their service has been used in extremely toxic

0:23:48.000 --> 0:23:52.080
<v Speaker 1>political ways, even as they're accepting large amounts of advertising

0:23:52.119 --> 0:23:56.200
<v Speaker 1>revenue from the government from bad actors, from good actors

0:23:56.200 --> 0:23:59.199
<v Speaker 1>from all spectrums of the political scene, which that's the

0:23:59.200 --> 0:24:02.080
<v Speaker 1>way they work. Aybody advertises on Facebook. They have no

0:24:02.160 --> 0:24:06.679
<v Speaker 1>ability to monitor that. To me, that's fundamentally irresponsible that

0:24:06.760 --> 0:24:09.480
<v Speaker 1>they let themselves grow in that way and they don't

0:24:09.480 --> 0:24:11.639
<v Speaker 1>have the capability to manage it. So in that sense,

0:24:11.640 --> 0:24:15.240
<v Speaker 1>they are overwhelmed. So, David, you raise a really interesting point,

0:24:15.240 --> 0:24:18.200
<v Speaker 1>and I want to build on that because Bloomberg News

0:24:18.280 --> 0:24:21.280
<v Speaker 1>Report today talked a little bit about what Zuckerberg plans

0:24:21.320 --> 0:24:25.040
<v Speaker 1>to emphasize when he does testify in front of European officials.

0:24:25.400 --> 0:24:29.320
<v Speaker 1>He plans to emphasize his investments in an artificial intelligence

0:24:29.320 --> 0:24:33.560
<v Speaker 1>research lab in Paris and data centers in Sweden. Given

0:24:33.560 --> 0:24:37.280
<v Speaker 1>the fact that your point, perhaps they may be a

0:24:37.280 --> 0:24:40.440
<v Speaker 1>little overwhelmed or not capable of monitoring things appropriately at

0:24:40.440 --> 0:24:43.440
<v Speaker 1>this point in the eyes of many who are concerned,

0:24:44.119 --> 0:24:46.600
<v Speaker 1>is this the right tac to take? Well, it's a

0:24:46.640 --> 0:24:49.360
<v Speaker 1>good tax to take, but it's not sufficient. It's it's

0:24:49.400 --> 0:24:53.720
<v Speaker 1>definitely a good direction. They do contribute to the economy massively,

0:24:53.800 --> 0:24:58.040
<v Speaker 1>and obviously they will capture the attention of European legislators

0:24:58.080 --> 0:25:00.320
<v Speaker 1>to that degree. There. You know, they say they employe

0:25:00.440 --> 0:25:02.960
<v Speaker 1>ten thousand people in the EU. But let's keep in

0:25:03.040 --> 0:25:06.160
<v Speaker 1>mind these this company is gonna make close to twenty

0:25:06.240 --> 0:25:10.120
<v Speaker 1>billion dollars in net profit this year. I mean, these

0:25:10.160 --> 0:25:12.640
<v Speaker 1>guys are not hurting. They could do anything they want,

0:25:12.680 --> 0:25:15.240
<v Speaker 1>and they you know, of course, there are a huge

0:25:15.280 --> 0:25:18.560
<v Speaker 1>political and and and economic force, and they want to

0:25:18.560 --> 0:25:21.399
<v Speaker 1>brag about that. But again it's a matter of what

0:25:21.560 --> 0:25:24.160
<v Speaker 1>is sufficient what is insufficient, And I think it's very

0:25:24.240 --> 0:25:29.200
<v Speaker 1>complicated because we've never seen a commercial company with this

0:25:29.280 --> 0:25:34.560
<v Speaker 1>combination of political and social power and profits. I mean,

0:25:35.080 --> 0:25:37.320
<v Speaker 1>either one of them. We haven't seen either one. We've

0:25:37.359 --> 0:25:40.280
<v Speaker 1>never seen a company with net margins at a fifty

0:25:40.359 --> 0:25:43.800
<v Speaker 1>five billion dollar annual revenue runway, and we've never seen

0:25:43.880 --> 0:25:46.520
<v Speaker 1>a commercial company that has this kind of weight in

0:25:46.560 --> 0:25:51.159
<v Speaker 1>the social discourse around the world. These are bizarre, unprecedented

0:25:51.200 --> 0:25:53.600
<v Speaker 1>developments that the world has to take stock of much

0:25:53.640 --> 0:25:57.520
<v Speaker 1>more methodically, and the company is resisting that. That's my point, David,

0:25:57.760 --> 0:26:02.920
<v Speaker 1>thank you so much for joining us. Dovid Kirkpatrick David Kirkpatrick,

0:26:03.160 --> 0:26:22.280
<v Speaker 1>the Techonomy chief executive, talking about Facebook's apology tour. He

0:26:22.600 --> 0:26:26.119
<v Speaker 1>lows J C. Penny dynamic. Today you can see j C.

0:26:26.200 --> 0:26:29.800
<v Speaker 1>Petty shares uh down more than four percent as it

0:26:29.840 --> 0:26:34.879
<v Speaker 1>announces that it's CEO Marvin Ellison is leaving abruptly, taking

0:26:34.920 --> 0:26:38.560
<v Speaker 1>the top job at home improvement retailer lows Low shares

0:26:38.640 --> 0:26:40.680
<v Speaker 1>up just a bit. I want to bring in puna'm

0:26:40.760 --> 0:26:43.520
<v Speaker 1>goyle who covers all these things for us for Bloomberg

0:26:43.560 --> 0:26:46.080
<v Speaker 1>Intelligence and Punam, what's your reaction to this? Do we

0:26:46.119 --> 0:26:49.159
<v Speaker 1>have any sense why Marvin Ellison is leaving j C. Penny?

0:26:49.720 --> 0:26:51.800
<v Speaker 1>I mean, I mean, look, I think you know, for him,

0:26:51.960 --> 0:26:55.719
<v Speaker 1>he's had such an extensive background in the home space

0:26:55.840 --> 0:26:59.439
<v Speaker 1>with home Depot that this probably is a great opportunity

0:26:59.480 --> 0:27:02.159
<v Speaker 1>for him to go to lows Um. That said, you

0:27:02.160 --> 0:27:04.439
<v Speaker 1>know where that leaves j C. Penny is in a

0:27:04.480 --> 0:27:07.960
<v Speaker 1>bit of a tight spot because now what right he's

0:27:08.040 --> 0:27:12.080
<v Speaker 1>he's implemented all this diversification with the extension of big

0:27:12.119 --> 0:27:15.720
<v Speaker 1>ticket appliances, furniture and so forth. Who's going to come

0:27:15.760 --> 0:27:19.000
<v Speaker 1>in and take a position? Um and and what will

0:27:19.040 --> 0:27:20.840
<v Speaker 1>they do? Will they keep that vision or will they

0:27:20.920 --> 0:27:24.920
<v Speaker 1>change it completely similar to Ron Johnson did prior Now,

0:27:24.920 --> 0:27:28.440
<v Speaker 1>Marvin Allison is in a sense returning to the home

0:27:28.520 --> 0:27:33.240
<v Speaker 1>improvement world because previous to his employment at j C. Penny.

0:27:33.480 --> 0:27:36.679
<v Speaker 1>He was in charge of the Home Depot's US stores,

0:27:37.280 --> 0:27:41.880
<v Speaker 1>that is correct, and he worked for Target previous to that. Correct,

0:27:42.440 --> 0:27:46.159
<v Speaker 1>So he's got all the experience necessary to make Lows

0:27:46.760 --> 0:27:50.560
<v Speaker 1>a real powerhouse. Well, I mean he has the experience

0:27:50.560 --> 0:27:53.400
<v Speaker 1>that he could transfer to loads very easily. Will affix

0:27:53.520 --> 0:27:57.520
<v Speaker 1>Lows or not? As a separate question, so there's a

0:27:57.600 --> 0:28:00.960
<v Speaker 1>question whether Ellison was truly effective j C. Penny. He

0:28:01.400 --> 0:28:05.240
<v Speaker 1>joined in, assumed the top job. A year later, the

0:28:05.280 --> 0:28:07.680
<v Speaker 1>company still hasn't done well. In fact, if you ask

0:28:07.800 --> 0:28:10.760
<v Speaker 1>most people when the last time they went to low J. C.

0:28:10.880 --> 0:28:14.159
<v Speaker 1>Penny was, they probably would shake their heads, squint their

0:28:14.200 --> 0:28:17.720
<v Speaker 1>eyes and thank or I'll say, what is J C. Penny?

0:28:18.160 --> 0:28:21.080
<v Speaker 1>Uh So, so why hasn't he been successful? You know?

0:28:21.160 --> 0:28:24.280
<v Speaker 1>And I guess it's not that he hasn't been successful.

0:28:24.359 --> 0:28:26.320
<v Speaker 1>He stopped the bleeding at G C. Penny. Right, If

0:28:26.320 --> 0:28:28.560
<v Speaker 1>you look prior to two thous fourteen, seems your sales

0:28:28.600 --> 0:28:31.240
<v Speaker 1>were declining in the high single digits a double digit range.

0:28:31.640 --> 0:28:35.520
<v Speaker 1>He um turned them positive in the following two years,

0:28:35.800 --> 0:28:39.200
<v Speaker 1>but that was because of easy comparisons. In seventeen, really

0:28:39.200 --> 0:28:42.680
<v Speaker 1>sales were just unchanged, so he didn't grow sames to sales,

0:28:42.680 --> 0:28:45.480
<v Speaker 1>and that's really where the issue is, and and part

0:28:45.480 --> 0:28:48.040
<v Speaker 1>of that comes from just not being able to turn

0:28:48.080 --> 0:28:50.960
<v Speaker 1>apparel um. Fifty percent of j C. Penny sales are

0:28:51.000 --> 0:28:53.240
<v Speaker 1>more come from apparel. He's done a great job at

0:28:53.280 --> 0:28:56.000
<v Speaker 1>home in Sephora and Salon and so forth, but at

0:28:56.040 --> 0:28:58.320
<v Speaker 1>the end of the day, it's really apparel. It comes

0:28:58.360 --> 0:29:01.480
<v Speaker 1>down to apparel, and that's where he's been slow to

0:29:01.560 --> 0:29:05.120
<v Speaker 1>make good progress. Well, would the progress that he had

0:29:05.160 --> 0:29:10.400
<v Speaker 1>made involved downsizing j C. Penny even more? I think so.

0:29:10.520 --> 0:29:12.600
<v Speaker 1>I mean, my view has been that j C. Penny

0:29:12.640 --> 0:29:15.840
<v Speaker 1>needs to trim more stories. We had that announcement of

0:29:15.840 --> 0:29:18.320
<v Speaker 1>of a little over a hundred doors um prior to

0:29:18.440 --> 0:29:21.320
<v Speaker 1>last year, and you know, since then they only announced

0:29:21.320 --> 0:29:24.200
<v Speaker 1>eight story closings for this year and the sleep still

0:29:24.200 --> 0:29:26.600
<v Speaker 1>over a hundred stories is too big in my view,

0:29:27.800 --> 0:29:30.160
<v Speaker 1>is j C. Penney going to finally go under? Ever?

0:29:31.640 --> 0:29:33.320
<v Speaker 1>I don't know. You know, your guest is as good

0:29:33.320 --> 0:29:36.840
<v Speaker 1>as mine on that. I mean, like, honestly, this just

0:29:36.880 --> 0:29:39.720
<v Speaker 1>to view this from from the credit market standpoint for

0:29:39.760 --> 0:29:43.480
<v Speaker 1>a second, because uh, that's my my home turf. I mean,

0:29:43.920 --> 0:29:47.080
<v Speaker 1>people have been trying to short j C. Penny forever

0:29:47.360 --> 0:29:49.480
<v Speaker 1>and you go to the derivatives traders. I mean J C.

0:29:49.600 --> 0:29:52.760
<v Speaker 1>Penny is the risk trade. If you think the world's

0:29:52.760 --> 0:29:55.080
<v Speaker 1>going to fall apart, but bet against j C. Penny.

0:29:55.120 --> 0:29:59.160
<v Speaker 1>It will be the first shoe to drop. It has failed. Somehow,

0:29:59.200 --> 0:30:01.840
<v Speaker 1>this thing crawled along and yet it has you know,

0:30:01.840 --> 0:30:05.400
<v Speaker 1>at this point from a brand recognition standpoint, I don't know.

0:30:05.600 --> 0:30:07.960
<v Speaker 1>I don't know, but but I've been hearing that about

0:30:08.000 --> 0:30:11.280
<v Speaker 1>Spears for a decade and that's right, so so so

0:30:11.360 --> 0:30:12.959
<v Speaker 1>I don't have an answer for that. But you know,

0:30:13.200 --> 0:30:16.400
<v Speaker 1>to his credit, I mean, yes, as long as they

0:30:16.440 --> 0:30:19.800
<v Speaker 1>can keep re cash fold positive. You know, I'd ask

0:30:19.800 --> 0:30:22.160
<v Speaker 1>your credit the animals stock question. But I think I

0:30:22.200 --> 0:30:25.440
<v Speaker 1>think the key is really if sales declined from here,

0:30:25.880 --> 0:30:27.760
<v Speaker 1>then I think they're in a little bit of more trouble.

0:30:27.800 --> 0:30:31.440
<v Speaker 1>But if they can hold study, close more doors, improve

0:30:31.520 --> 0:30:34.880
<v Speaker 1>the apparel pad, I think that's really the opportunity here.

0:30:35.000 --> 0:30:37.200
<v Speaker 1>I guess what I'm trying to get at here is,

0:30:37.280 --> 0:30:39.440
<v Speaker 1>let's say they close more stores than they have to

0:30:39.440 --> 0:30:42.640
<v Speaker 1>beef up their presence online. What do they offer at

0:30:42.680 --> 0:30:46.960
<v Speaker 1>this point, uh that Amazon can't or that any other

0:30:47.200 --> 0:30:52.400
<v Speaker 1>retailer really cannot offer, with possibly even better, better computer

0:30:52.480 --> 0:30:55.600
<v Speaker 1>programming and a better display and a fresher start and

0:30:55.680 --> 0:30:58.960
<v Speaker 1>less overhead. I mean, the the the advantage they have

0:30:59.040 --> 0:31:02.200
<v Speaker 1>as their private brand right and if um, you're a

0:31:02.240 --> 0:31:04.960
<v Speaker 1>shopper of St. John's Bay, you can't get that on Amazon.

0:31:05.320 --> 0:31:08.320
<v Speaker 1>So as long as they continue to drive traction and

0:31:08.360 --> 0:31:11.440
<v Speaker 1>their private brands, there's a place for those brands, and

0:31:11.520 --> 0:31:13.920
<v Speaker 1>someone will be looking for them and shopping their stories.

0:31:14.200 --> 0:31:16.960
<v Speaker 1>They just need to really amplify that more. And I

0:31:17.000 --> 0:31:20.040
<v Speaker 1>think that's what struggle has been. UM. We think the

0:31:20.080 --> 0:31:23.200
<v Speaker 1>apparel reset could provide them some opportunity there, but with

0:31:23.320 --> 0:31:25.680
<v Speaker 1>this shake up and Marvin Ellison leaving, they're just a

0:31:25.760 --> 0:31:28.520
<v Speaker 1>huge distraction in front of them, and and that gets

0:31:28.520 --> 0:31:31.720
<v Speaker 1>me concerned. Well, can you turn your attention now to

0:31:31.800 --> 0:31:34.600
<v Speaker 1>what's going on at Lows? What are the issues there?

0:31:34.640 --> 0:31:36.320
<v Speaker 1>I mean, are they going to have to offer a

0:31:36.360 --> 0:31:39.600
<v Speaker 1>greater variety of window blinds or maybe they're going to

0:31:39.720 --> 0:31:42.120
<v Speaker 1>have to beef up their selection of frigid air or

0:31:42.240 --> 0:31:46.880
<v Speaker 1>whirlpool appliances. What is the issue at Lows? So um

0:31:47.080 --> 0:31:49.560
<v Speaker 1>Lows whose team a shock covers you know, talking to her,

0:31:49.640 --> 0:31:53.120
<v Speaker 1>it's it's more a competitive issue, right the home depot

0:31:53.120 --> 0:31:55.200
<v Speaker 1>is a pretty big competitor of theirs, and they're doing

0:31:55.240 --> 0:31:58.800
<v Speaker 1>really well, and cutting prices isn't necessarily always the answer.

0:31:59.120 --> 0:32:02.680
<v Speaker 1>So Marvin, I don't think he needs to diversify the

0:32:02.720 --> 0:32:05.040
<v Speaker 1>product base. Really is what he did in J. C. Penny,

0:32:05.040 --> 0:32:07.600
<v Speaker 1>which is bringing new categories. I think there's going to

0:32:07.640 --> 0:32:11.280
<v Speaker 1>be execution UM issues that he'll need to work through there,

0:32:11.960 --> 0:32:14.600
<v Speaker 1>like what I mean, what are the specifics of those?

0:32:15.320 --> 0:32:17.560
<v Speaker 1>Maybe price? You know, UM, A lot of it comes

0:32:17.560 --> 0:32:22.760
<v Speaker 1>down to price and promotions. Alright, I want to I

0:32:22.760 --> 0:32:25.520
<v Speaker 1>want to shift gears a little bit because while we

0:32:25.560 --> 0:32:27.640
<v Speaker 1>are sort of ragging on J C. Penny and I'm

0:32:27.640 --> 0:32:30.120
<v Speaker 1>being a little unfair, but I just feel like people

0:32:30.160 --> 0:32:31.640
<v Speaker 1>have been waiting for this thing to die for a

0:32:31.680 --> 0:32:34.000
<v Speaker 1>long time and it really hasn't. UM. I want to

0:32:34.000 --> 0:32:38.360
<v Speaker 1>shift to Coals because they reported earnings and they demonstrated

0:32:38.400 --> 0:32:41.360
<v Speaker 1>that the turnaround is gaining some steam, shares rising as

0:32:41.440 --> 0:32:44.320
<v Speaker 1>much as six percent and early trading. So what are

0:32:44.320 --> 0:32:48.280
<v Speaker 1>they doing right that J C. Penny is doing wrong? Sure?

0:32:48.360 --> 0:32:51.880
<v Speaker 1>So Coles Um Coles induced many two completely different stories

0:32:51.960 --> 0:32:54.680
<v Speaker 1>right here, we have UM Saintster sales were up by

0:32:54.760 --> 0:32:58.600
<v Speaker 1>three point six percent earlier this morning, and that was encouraging,

0:32:58.720 --> 0:33:01.160
<v Speaker 1>and that's why the shears probably traded up pre market.

0:33:01.240 --> 0:33:03.040
<v Speaker 1>But as you're listening to the call which I was

0:33:03.080 --> 0:33:05.560
<v Speaker 1>on earlier m prior to talking to you, you know,

0:33:05.600 --> 0:33:07.920
<v Speaker 1>a lot of that three point six percent came from

0:33:07.920 --> 0:33:10.800
<v Speaker 1>a shift in the friends and family event. And that's

0:33:10.800 --> 0:33:12.680
<v Speaker 1>where the question is, So how much of it was

0:33:12.720 --> 0:33:17.840
<v Speaker 1>the friends and family versus structural growth in the comp number? Yes,

0:33:17.880 --> 0:33:19.400
<v Speaker 1>so I should point out that now the shares are

0:33:19.400 --> 0:33:22.720
<v Speaker 1>down more than five percent after that that call. But

0:33:22.760 --> 0:33:24.800
<v Speaker 1>so that are we basically just seeing a time when

0:33:24.800 --> 0:33:28.400
<v Speaker 1>discounting is everything. Still discounting is still everything. But it

0:33:28.440 --> 0:33:31.680
<v Speaker 1>really comes down to execution and having the right products

0:33:31.680 --> 0:33:33.760
<v Speaker 1>and driving traffic to the stories. You know, with the

0:33:33.800 --> 0:33:36.360
<v Speaker 1>shift to online with Amazon and everything else that's going

0:33:36.360 --> 0:33:38.680
<v Speaker 1>on in retail, the struggle is really to get the

0:33:38.720 --> 0:33:41.680
<v Speaker 1>traffic in and then to improve conversion by having the

0:33:41.760 --> 0:33:44.640
<v Speaker 1>right product. And for apparel, you really need to have

0:33:44.720 --> 0:33:47.719
<v Speaker 1>something exciting, something different, and you need to provide some

0:33:47.800 --> 0:33:50.520
<v Speaker 1>sort of experience to get that consumer to stay engaged

0:33:50.600 --> 0:33:53.760
<v Speaker 1>with you. Putnam is It also worth noting that if

0:33:53.760 --> 0:33:56.719
<v Speaker 1>you go to calls, you see a huge number of

0:33:56.760 --> 0:34:00.640
<v Speaker 1>third party brands, whether it's Doctors or Glory of Underbuilt

0:34:00.800 --> 0:34:05.280
<v Speaker 1>or even Adidas Plus. You find them doing a lot

0:34:05.400 --> 0:34:10.600
<v Speaker 1>with third party offerings. For example, Carnival the cruise line

0:34:10.800 --> 0:34:13.920
<v Speaker 1>offers their cruises through Coals, whereas if you go to

0:34:14.040 --> 0:34:17.160
<v Speaker 1>j C Penny, it's trying to promote a lot of

0:34:17.239 --> 0:34:20.920
<v Speaker 1>j C Penny brands, although there are some ads for Sephora,

0:34:20.960 --> 0:34:24.959
<v Speaker 1>but by and large it's j C Penny exclusives. Yeah.

0:34:25.000 --> 0:34:28.880
<v Speaker 1>I mean, all department stores have high private label penetration,

0:34:28.920 --> 0:34:31.680
<v Speaker 1>which is their own brand. So for Coals and j

0:34:31.800 --> 0:34:34.280
<v Speaker 1>C Penny it's still a large percentage of their sales.

0:34:34.360 --> 0:34:37.200
<v Speaker 1>And UM j C Penny probably a little more than Coals,

0:34:37.200 --> 0:34:39.600
<v Speaker 1>but UM Coals, as you know, just launched under our

0:34:39.680 --> 0:34:42.279
<v Speaker 1>Marina partnership, so they're they're trying to beef up their

0:34:42.360 --> 0:34:46.160
<v Speaker 1>national brand presence, which helps them get more traffic into

0:34:46.160 --> 0:34:48.440
<v Speaker 1>the doors. Um for j C Penny to focus on

0:34:48.480 --> 0:34:51.280
<v Speaker 1>the national label side has been more with big ticket items,

0:34:51.320 --> 0:34:56.120
<v Speaker 1>whether it's home furniture or stuff like Salon and Sephora. Alright, well,

0:34:56.160 --> 0:34:57.560
<v Speaker 1>I guess we're gonna leave it there. I want to

0:34:57.600 --> 0:35:01.560
<v Speaker 1>thank you very much. Punam Goyle our Bloomberg retail analysts

0:35:01.560 --> 0:35:13.480
<v Speaker 1>for Bloomberg Intelligence. Thanks for listening to the Bloomberg Surveillance podcast.

0:35:13.840 --> 0:35:18.759
<v Speaker 1>Subscribe and listen to interviews on Apple Podcasts, SoundCloud, or

0:35:18.920 --> 0:35:23.240
<v Speaker 1>whichever podcast platform you prefer. I'm on Twitter at Tom

0:35:23.360 --> 0:35:27.239
<v Speaker 1>Keane before the podcast. You can always catch us worldwide.

0:35:27.680 --> 0:35:28.760
<v Speaker 1>I'm Bloomberg Radio